Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS/ Traction control is intermittently failing. It is aviliable for inspection. When the light comes on I have no ABS or Traction control which may cause me to lose control under certain circumstances. The dealer has and the manufacturer has confirmed the problem. The dealership was able to reproduce the issue. The component was inspected by the dealership. There are the ABS/ Traction control light that comes on the dash sometimes. I have been told that the part that needs to be replace is backordered indefinitely and the manufacturer has no idea when they will get any new ones. From what reasearch I have done it looks like they need to reengineer the parts to make them work right. Also told that this is not covered by any recalls which I think is wrong as it is a safety issue that they knew about.
Corrective Action:
The ABS/ Traction control is intermittently failing. It is aviliable for inspection. When the light comes on I have no ABS or Traction control which may cause me to lose control under certain circumstances. The dealer has and the manufacturer has confirmed the problem. The dealership was able to reproduce the issue. The component was inspected by the dealership. There are the ABS/ Traction control light that comes on the dash sometimes. I have been told that the part that needs to be replace is backordered indefinitely and the manufacturer has no idea when they will get any new ones. From what reasearch I have done it looks like they need to reengineer the parts to make them work right. Also told that this is not covered by any recalls which I think is wrong as it is a safety issue that they knew about.
Additional Notes:
The ABS/ Traction control is intermittently failing. It is aviliable for inspection. When the light comes on I have no ABS or Traction control which may cause me to lose control under certain circumstances. The dealer has and the manufacturer has confirmed the problem. The dealership was able to reproduce the issue. The component was inspected by the dealership. There are the ABS/ Traction control light that comes on the dash sometimes. I have been told that the part that needs to be replace is backordered indefinitely and the manufacturer has no idea when they will get any new ones. From what reasearch I have done it looks like they need to reengineer the parts to make them work right. Also told that this is not covered by any recalls which I think is wrong as it is a safety issue that they knew about.
Mfg Campaign: 11549286
Recall Date: Oct 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS, service brake system, cruise control failed and no parts available to fix it.
Corrective Action:
ABS, service brake system, cruise control failed and no parts available to fix it.
Additional Notes:
ABS, service brake system, cruise control failed and no parts available to fix it.
Mfg Campaign: 11548951
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS, service brake system, cruise control failed and no parts available to fix it.
Corrective Action:
ABS, service brake system, cruise control failed and no parts available to fix it.
Additional Notes:
ABS, service brake system, cruise control failed and no parts available to fix it.
Mfg Campaign: 11548951
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS, service brake system, cruise control failed and no parts available to fix it.
Corrective Action:
ABS, service brake system, cruise control failed and no parts available to fix it.
Additional Notes:
ABS, service brake system, cruise control failed and no parts available to fix it.
Mfg Campaign: 11548951
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE ABS BRAKING SYSTEM WAS REPAIRED ONCE 3 MONTH'S AGO AND NOW I TOOK IT BACK TO DEALER AGAIN FOR THE ABS BRAKING SYSTEM NEED REPAIR AGAIN WARNING KEEPS GOING OFF BUT DEALER SAID ITS SOMETHING DIFFERENT IN ABS BRAKING SYSTEM. THE TOLD ME NOW THEABS PUMP FAILING.HYDRAULIC CONTROL UNIT NEEDS REPLACED AND ITS ON BACK ORDERED TILL 2/21/24. I TOW A 32FT., RACE CAR TRAILER AND I NEED THE ABS BRAKES TO WORK. THESE TRUCKS ARE EXPENSIVE TO BUY THIS IS A SAFETY ISSUE.
Corrective Action:
THE ABS BRAKING SYSTEM WAS REPAIRED ONCE 3 MONTH'S AGO AND NOW I TOOK IT BACK TO DEALER AGAIN FOR THE ABS BRAKING SYSTEM NEED REPAIR AGAIN WARNING KEEPS GOING OFF BUT DEALER SAID ITS SOMETHING DIFFERENT IN ABS BRAKING SYSTEM. THE TOLD ME NOW THEABS PUMP FAILING.HYDRAULIC CONTROL UNIT NEEDS REPLACED AND ITS ON BACK ORDERED TILL 2/21/24. I TOW A 32FT., RACE CAR TRAILER AND I NEED THE ABS BRAKES TO WORK. THESE TRUCKS ARE EXPENSIVE TO BUY THIS IS A SAFETY ISSUE.
Additional Notes:
THE ABS BRAKING SYSTEM WAS REPAIRED ONCE 3 MONTH'S AGO AND NOW I TOOK IT BACK TO DEALER AGAIN FOR THE ABS BRAKING SYSTEM NEED REPAIR AGAIN WARNING KEEPS GOING OFF BUT DEALER SAID ITS SOMETHING DIFFERENT IN ABS BRAKING SYSTEM. THE TOLD ME NOW THEABS PUMP FAILING.HYDRAULIC CONTROL UNIT NEEDS REPLACED AND ITS ON BACK ORDERED TILL 2/21/24. I TOW A 32FT., RACE CAR TRAILER AND I NEED THE ABS BRAKES TO WORK. THESE TRUCKS ARE EXPENSIVE TO BUY THIS IS A SAFETY ISSUE.
Mfg Campaign: 11548972
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS Brake control module malfunctioned causing several electrical issues. Fortunately the vehicle was able to function. RAM Service center noted a wait time of over 3 months. When I brought the vehicle to another Service center looking to see if the part was available, I was told to make an appointment and they charged me $90 to tell me what I told them. Uggg.
Corrective Action:
The ABS Brake control module malfunctioned causing several electrical issues. Fortunately the vehicle was able to function. RAM Service center noted a wait time of over 3 months. When I brought the vehicle to another Service center looking to see if the part was available, I was told to make an appointment and they charged me $90 to tell me what I told them. Uggg.
Additional Notes:
The ABS Brake control module malfunctioned causing several electrical issues. Fortunately the vehicle was able to function. RAM Service center noted a wait time of over 3 months. When I brought the vehicle to another Service center looking to see if the part was available, I was told to make an appointment and they charged me $90 to tell me what I told them. Uggg.
Mfg Campaign: 11548912
Recall Date: Oct 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The ABS Brake control module malfunctioned causing several electrical issues. Fortunately the vehicle was able to function. RAM Service center noted a wait time of over 3 months. When I brought the vehicle to another Service center looking to see if the part was available, I was told to make an appointment and they charged me $90 to tell me what I told them. Uggg.
Corrective Action:
The ABS Brake control module malfunctioned causing several electrical issues. Fortunately the vehicle was able to function. RAM Service center noted a wait time of over 3 months. When I brought the vehicle to another Service center looking to see if the part was available, I was told to make an appointment and they charged me $90 to tell me what I told them. Uggg.
Additional Notes:
The ABS Brake control module malfunctioned causing several electrical issues. Fortunately the vehicle was able to function. RAM Service center noted a wait time of over 3 months. When I brought the vehicle to another Service center looking to see if the part was available, I was told to make an appointment and they charged me $90 to tell me what I told them. Uggg.
Mfg Campaign: 11548912
Recall Date: Oct 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The ABS Brake control module malfunctioned causing several electrical issues. Fortunately the vehicle was able to function. RAM Service center noted a wait time of over 3 months. When I brought the vehicle to another Service center looking to see if the part was available, I was told to make an appointment and they charged me $90 to tell me what I told them. Uggg.
Corrective Action:
The ABS Brake control module malfunctioned causing several electrical issues. Fortunately the vehicle was able to function. RAM Service center noted a wait time of over 3 months. When I brought the vehicle to another Service center looking to see if the part was available, I was told to make an appointment and they charged me $90 to tell me what I told them. Uggg.
Additional Notes:
The ABS Brake control module malfunctioned causing several electrical issues. Fortunately the vehicle was able to function. RAM Service center noted a wait time of over 3 months. When I brought the vehicle to another Service center looking to see if the part was available, I was told to make an appointment and they charged me $90 to tell me what I told them. Uggg.
Mfg Campaign: 11548912
Recall Date: Oct 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hydraulic Control Unit controlling the anti-lock brake system failed under warranty. Replaced unit by Dealer. Unit failed again after warranty expired. Now a constant alert stating "service anti - lock brake system" is displayed on the dash. Due to the expense involved I cannot have this fixed. The truck has only 21,000 miles on it. Dealer should repair. No accidents involved but no anti-lock brakes. Truck is a 2018 model.
Corrective Action:
Hydraulic Control Unit controlling the anti-lock brake system failed under warranty. Replaced unit by Dealer. Unit failed again after warranty expired. Now a constant alert stating "service anti - lock brake system" is displayed on the dash. Due to the expense involved I cannot have this fixed. The truck has only 21,000 miles on it. Dealer should repair. No accidents involved but no anti-lock brakes. Truck is a 2018 model.
Additional Notes:
Hydraulic Control Unit controlling the anti-lock brake system failed under warranty. Replaced unit by Dealer. Unit failed again after warranty expired. Now a constant alert stating "service anti - lock brake system" is displayed on the dash. Due to the expense involved I cannot have this fixed. The truck has only 21,000 miles on it. Dealer should repair. No accidents involved but no anti-lock brakes. Truck is a 2018 model.
Mfg Campaign: 11548830
Recall Date: Oct 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brake Brake HCU pump failed at 33,489 miles and was replaced under warranty last year. Now with 45,000 miles I have the same problems occurring and will have to go to the dealer again. The traction control, ABS and cruise control all do not work and the service electronic brakes message flashes on and off. The problem is intermittent. I've read online that the replacement parts are unavailable from the dealer or on a 6-8 month lead time. It seems this is a fairly common failure in the 2018 3500 trucks and Ram needs to find a better fix than a part that lasts 12,000 miles after the original only lasted 33,000 miles.
Corrective Action:
The brake Brake HCU pump failed at 33,489 miles and was replaced under warranty last year. Now with 45,000 miles I have the same problems occurring and will have to go to the dealer again. The traction control, ABS and cruise control all do not work and the service electronic brakes message flashes on and off. The problem is intermittent. I've read online that the replacement parts are unavailable from the dealer or on a 6-8 month lead time. It seems this is a fairly common failure in the 2018 3500 trucks and Ram needs to find a better fix than a part that lasts 12,000 miles after the original only lasted 33,000 miles.
Additional Notes:
The brake Brake HCU pump failed at 33,489 miles and was replaced under warranty last year. Now with 45,000 miles I have the same problems occurring and will have to go to the dealer again. The traction control, ABS and cruise control all do not work and the service electronic brakes message flashes on and off. The problem is intermittent. I've read online that the replacement parts are unavailable from the dealer or on a 6-8 month lead time. It seems this is a fairly common failure in the 2018 3500 trucks and Ram needs to find a better fix than a part that lasts 12,000 miles after the original only lasted 33,000 miles.
Mfg Campaign: 11548407
Recall Date: Oct 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS and traction control lights come on intermittently and a chime sound occurs. When this happens cruise control stops working. Getting a “Service Electronic Braking System” message and “Service Antilock Brake System” message. Had to wait three weeks to get an appointment for dealer to troubleshoot. Dealer said it has code C0020-01 logged. Dealer says the Hydraulic Control Unit (HCU) has an internal failure that is shorting out the ABS pump control. Dealer stated that part will not be available until February or March of 2024 if not later for repairs. Dealer verbally said to either park the vehicle until part is available or drive it knowing that the ABS braking system may not work properly in case of emergency stop. Dealer said there is no recall for this problem but they are aware of many vehicles with it. I feel there needs to be an immediate recall issued for this problem as it is endangering the public.
Corrective Action:
ABS and traction control lights come on intermittently and a chime sound occurs. When this happens cruise control stops working. Getting a “Service Electronic Braking System” message and “Service Antilock Brake System” message. Had to wait three weeks to get an appointment for dealer to troubleshoot. Dealer said it has code C0020-01 logged. Dealer says the Hydraulic Control Unit (HCU) has an internal failure that is shorting out the ABS pump control. Dealer stated that part will not be available until February or March of 2024 if not later for repairs. Dealer verbally said to either park the vehicle until part is available or drive it knowing that the ABS braking system may not work properly in case of emergency stop. Dealer said there is no recall for this problem but they are aware of many vehicles with it. I feel there needs to be an immediate recall issued for this problem as it is endangering the public.
Additional Notes:
ABS and traction control lights come on intermittently and a chime sound occurs. When this happens cruise control stops working. Getting a “Service Electronic Braking System” message and “Service Antilock Brake System” message. Had to wait three weeks to get an appointment for dealer to troubleshoot. Dealer said it has code C0020-01 logged. Dealer says the Hydraulic Control Unit (HCU) has an internal failure that is shorting out the ABS pump control. Dealer stated that part will not be available until February or March of 2024 if not later for repairs. Dealer verbally said to either park the vehicle until part is available or drive it knowing that the ABS braking system may not work properly in case of emergency stop. Dealer said there is no recall for this problem but they are aware of many vehicles with it. I feel there needs to be an immediate recall issued for this problem as it is endangering the public.
Mfg Campaign: 11548318
Recall Date: Oct 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and traction control lights come on intermittently and a chime sound occurs. When this happens cruise control stops working. Getting a “Service Electronic Braking System” message and “Service Antilock Brake System” message. Had to wait three weeks to get an appointment for dealer to troubleshoot. Dealer said it has code C0020-01 logged. Dealer says the Hydraulic Control Unit (HCU) has an internal failure that is shorting out the ABS pump control. Dealer stated that part will not be available until February or March of 2024 if not later for repairs. Dealer verbally said to either park the vehicle until part is available or drive it knowing that the ABS braking system may not work properly in case of emergency stop. Dealer said there is no recall for this problem but they are aware of many vehicles with it. I feel there needs to be an immediate recall issued for this problem as it is endangering the public.
Corrective Action:
ABS and traction control lights come on intermittently and a chime sound occurs. When this happens cruise control stops working. Getting a “Service Electronic Braking System” message and “Service Antilock Brake System” message. Had to wait three weeks to get an appointment for dealer to troubleshoot. Dealer said it has code C0020-01 logged. Dealer says the Hydraulic Control Unit (HCU) has an internal failure that is shorting out the ABS pump control. Dealer stated that part will not be available until February or March of 2024 if not later for repairs. Dealer verbally said to either park the vehicle until part is available or drive it knowing that the ABS braking system may not work properly in case of emergency stop. Dealer said there is no recall for this problem but they are aware of many vehicles with it. I feel there needs to be an immediate recall issued for this problem as it is endangering the public.
Additional Notes:
ABS and traction control lights come on intermittently and a chime sound occurs. When this happens cruise control stops working. Getting a “Service Electronic Braking System” message and “Service Antilock Brake System” message. Had to wait three weeks to get an appointment for dealer to troubleshoot. Dealer said it has code C0020-01 logged. Dealer says the Hydraulic Control Unit (HCU) has an internal failure that is shorting out the ABS pump control. Dealer stated that part will not be available until February or March of 2024 if not later for repairs. Dealer verbally said to either park the vehicle until part is available or drive it knowing that the ABS braking system may not work properly in case of emergency stop. Dealer said there is no recall for this problem but they are aware of many vehicles with it. I feel there needs to be an immediate recall issued for this problem as it is endangering the public.
Mfg Campaign: 11548318
Recall Date: Oct 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS and traction control lights come on intermittently and a chime sound occurs. When this happens cruise control stops working. Getting a “Service Electronic Braking System” message and “Service Antilock Brake System” message. Had to wait three weeks to get an appointment for dealer to troubleshoot. Dealer said it has code C0020-01 logged. Dealer says the Hydraulic Control Unit (HCU) has an internal failure that is shorting out the ABS pump control. Dealer stated that part will not be available until February or March of 2024 if not later for repairs. Dealer verbally said to either park the vehicle until part is available or drive it knowing that the ABS braking system may not work properly in case of emergency stop. Dealer said there is no recall for this problem but they are aware of many vehicles with it. I feel there needs to be an immediate recall issued for this problem as it is endangering the public.
Corrective Action:
ABS and traction control lights come on intermittently and a chime sound occurs. When this happens cruise control stops working. Getting a “Service Electronic Braking System” message and “Service Antilock Brake System” message. Had to wait three weeks to get an appointment for dealer to troubleshoot. Dealer said it has code C0020-01 logged. Dealer says the Hydraulic Control Unit (HCU) has an internal failure that is shorting out the ABS pump control. Dealer stated that part will not be available until February or March of 2024 if not later for repairs. Dealer verbally said to either park the vehicle until part is available or drive it knowing that the ABS braking system may not work properly in case of emergency stop. Dealer said there is no recall for this problem but they are aware of many vehicles with it. I feel there needs to be an immediate recall issued for this problem as it is endangering the public.
Additional Notes:
ABS and traction control lights come on intermittently and a chime sound occurs. When this happens cruise control stops working. Getting a “Service Electronic Braking System” message and “Service Antilock Brake System” message. Had to wait three weeks to get an appointment for dealer to troubleshoot. Dealer said it has code C0020-01 logged. Dealer says the Hydraulic Control Unit (HCU) has an internal failure that is shorting out the ABS pump control. Dealer stated that part will not be available until February or March of 2024 if not later for repairs. Dealer verbally said to either park the vehicle until part is available or drive it knowing that the ABS braking system may not work properly in case of emergency stop. Dealer said there is no recall for this problem but they are aware of many vehicles with it. I feel there needs to be an immediate recall issued for this problem as it is endangering the public.
Mfg Campaign: 11548318
Recall Date: Oct 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My ABS and Traction control warning lights and Chime continue to come on and off while driving. Replaced the anti brake Hydraulic Brake Controller two years ago and now the same problem. I read that there are quite a few of the same model trucks having the same problem!
Corrective Action:
My ABS and Traction control warning lights and Chime continue to come on and off while driving. Replaced the anti brake Hydraulic Brake Controller two years ago and now the same problem. I read that there are quite a few of the same model trucks having the same problem!
Additional Notes:
My ABS and Traction control warning lights and Chime continue to come on and off while driving. Replaced the anti brake Hydraulic Brake Controller two years ago and now the same problem. I read that there are quite a few of the same model trucks having the same problem!
Mfg Campaign: 11547907
Recall Date: Oct 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My ABS and Traction control warning lights and Chime continue to come on and off while driving. Replaced the anti brake Hydraulic Brake Controller two years ago and now the same problem. I read that there are quite a few of the same model trucks having the same problem!
Corrective Action:
My ABS and Traction control warning lights and Chime continue to come on and off while driving. Replaced the anti brake Hydraulic Brake Controller two years ago and now the same problem. I read that there are quite a few of the same model trucks having the same problem!
Additional Notes:
My ABS and Traction control warning lights and Chime continue to come on and off while driving. Replaced the anti brake Hydraulic Brake Controller two years ago and now the same problem. I read that there are quite a few of the same model trucks having the same problem!
Mfg Campaign: 11547907
Recall Date: Oct 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2018 3500 Dully with 34,000 miles started having an issue with the ABS, Traction Control and Eletronic Brack control systems. While driving the truck on a trip, the Traction Control, and ABS lights started coming on intermittently and the check Eletronic Brack control came on at the same time and it too flashed intermittently. Also, while this is happening, the cruise control does not work. Took the truck to the dealer, parts are not available until February of 2024. Five months from now. They recommend two parts be replaced, Anti-lock brake system, part number 68347098AB and Control Anti-Lock Brake System Part 68143491AB. I'm being told it will cost around $2,000 for the repairs. The 5-year 100,000 drive train is within the warranty period; however, this is not covered by RAM. For such an expensive truck, I find it disturbing that in the event of such failure It was advised to take the truck into the dealer as soon as possible because the truck with an ABS issue is not drivable and the dealer says its ok to drive it even though all the systems lights are flashing intermittently.
Corrective Action:
My 2018 3500 Dully with 34,000 miles started having an issue with the ABS, Traction Control and Eletronic Brack control systems. While driving the truck on a trip, the Traction Control, and ABS lights started coming on intermittently and the check Eletronic Brack control came on at the same time and it too flashed intermittently. Also, while this is happening, the cruise control does not work. Took the truck to the dealer, parts are not available until February of 2024. Five months from now. They recommend two parts be replaced, Anti-lock brake system, part number 68347098AB and Control Anti-Lock Brake System Part 68143491AB. I'm being told it will cost around $2,000 for the repairs. The 5-year 100,000 drive train is within the warranty period; however, this is not covered by RAM. For such an expensive truck, I find it disturbing that in the event of such failure It was advised to take the truck into the dealer as soon as possible because the truck with an ABS issue is not drivable and the dealer says its ok to drive it even though all the systems lights are flashing intermittently.
Additional Notes:
My 2018 3500 Dully with 34,000 miles started having an issue with the ABS, Traction Control and Eletronic Brack control systems. While driving the truck on a trip, the Traction Control, and ABS lights started coming on intermittently and the check Eletronic Brack control came on at the same time and it too flashed intermittently. Also, while this is happening, the cruise control does not work. Took the truck to the dealer, parts are not available until February of 2024. Five months from now. They recommend two parts be replaced, Anti-lock brake system, part number 68347098AB and Control Anti-Lock Brake System Part 68143491AB. I'm being told it will cost around $2,000 for the repairs. The 5-year 100,000 drive train is within the warranty period; however, this is not covered by RAM. For such an expensive truck, I find it disturbing that in the event of such failure It was advised to take the truck into the dealer as soon as possible because the truck with an ABS issue is not drivable and the dealer says its ok to drive it even though all the systems lights are flashing intermittently.
Mfg Campaign: 11548069
Recall Date: Oct 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2018 3500 Dully with 34,000 miles started having an issue with the ABS, Traction Control and Eletronic Brack control systems. While driving the truck on a trip, the Traction Control, and ABS lights started coming on intermittently and the check Eletronic Brack control came on at the same time and it too flashed intermittently. Also, while this is happening, the cruise control does not work. Took the truck to the dealer, parts are not available until February of 2024. Five months from now. They recommend two parts be replaced, Anti-lock brake system, part number 68347098AB and Control Anti-Lock Brake System Part 68143491AB. I'm being told it will cost around $2,000 for the repairs. The 5-year 100,000 drive train is within the warranty period; however, this is not covered by RAM. For such an expensive truck, I find it disturbing that in the event of such failure It was advised to take the truck into the dealer as soon as possible because the truck with an ABS issue is not drivable and the dealer says its ok to drive it even though all the systems lights are flashing intermittently.
Corrective Action:
My 2018 3500 Dully with 34,000 miles started having an issue with the ABS, Traction Control and Eletronic Brack control systems. While driving the truck on a trip, the Traction Control, and ABS lights started coming on intermittently and the check Eletronic Brack control came on at the same time and it too flashed intermittently. Also, while this is happening, the cruise control does not work. Took the truck to the dealer, parts are not available until February of 2024. Five months from now. They recommend two parts be replaced, Anti-lock brake system, part number 68347098AB and Control Anti-Lock Brake System Part 68143491AB. I'm being told it will cost around $2,000 for the repairs. The 5-year 100,000 drive train is within the warranty period; however, this is not covered by RAM. For such an expensive truck, I find it disturbing that in the event of such failure It was advised to take the truck into the dealer as soon as possible because the truck with an ABS issue is not drivable and the dealer says its ok to drive it even though all the systems lights are flashing intermittently.
Additional Notes:
My 2018 3500 Dully with 34,000 miles started having an issue with the ABS, Traction Control and Eletronic Brack control systems. While driving the truck on a trip, the Traction Control, and ABS lights started coming on intermittently and the check Eletronic Brack control came on at the same time and it too flashed intermittently. Also, while this is happening, the cruise control does not work. Took the truck to the dealer, parts are not available until February of 2024. Five months from now. They recommend two parts be replaced, Anti-lock brake system, part number 68347098AB and Control Anti-Lock Brake System Part 68143491AB. I'm being told it will cost around $2,000 for the repairs. The 5-year 100,000 drive train is within the warranty period; however, this is not covered by RAM. For such an expensive truck, I find it disturbing that in the event of such failure It was advised to take the truck into the dealer as soon as possible because the truck with an ABS issue is not drivable and the dealer says its ok to drive it even though all the systems lights are flashing intermittently.
Mfg Campaign: 11548069
Recall Date: Oct 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My 2018 3500 Dully with 34,000 miles started having an issue with the ABS, Traction Control and Eletronic Brack control systems. While driving the truck on a trip, the Traction Control, and ABS lights started coming on intermittently and the check Eletronic Brack control came on at the same time and it too flashed intermittently. Also, while this is happening, the cruise control does not work. Took the truck to the dealer, parts are not available until February of 2024. Five months from now. They recommend two parts be replaced, Anti-lock brake system, part number 68347098AB and Control Anti-Lock Brake System Part 68143491AB. I'm being told it will cost around $2,000 for the repairs. The 5-year 100,000 drive train is within the warranty period; however, this is not covered by RAM. For such an expensive truck, I find it disturbing that in the event of such failure It was advised to take the truck into the dealer as soon as possible because the truck with an ABS issue is not drivable and the dealer says its ok to drive it even though all the systems lights are flashing intermittently.
Corrective Action:
My 2018 3500 Dully with 34,000 miles started having an issue with the ABS, Traction Control and Eletronic Brack control systems. While driving the truck on a trip, the Traction Control, and ABS lights started coming on intermittently and the check Eletronic Brack control came on at the same time and it too flashed intermittently. Also, while this is happening, the cruise control does not work. Took the truck to the dealer, parts are not available until February of 2024. Five months from now. They recommend two parts be replaced, Anti-lock brake system, part number 68347098AB and Control Anti-Lock Brake System Part 68143491AB. I'm being told it will cost around $2,000 for the repairs. The 5-year 100,000 drive train is within the warranty period; however, this is not covered by RAM. For such an expensive truck, I find it disturbing that in the event of such failure It was advised to take the truck into the dealer as soon as possible because the truck with an ABS issue is not drivable and the dealer says its ok to drive it even though all the systems lights are flashing intermittently.
Additional Notes:
My 2018 3500 Dully with 34,000 miles started having an issue with the ABS, Traction Control and Eletronic Brack control systems. While driving the truck on a trip, the Traction Control, and ABS lights started coming on intermittently and the check Eletronic Brack control came on at the same time and it too flashed intermittently. Also, while this is happening, the cruise control does not work. Took the truck to the dealer, parts are not available until February of 2024. Five months from now. They recommend two parts be replaced, Anti-lock brake system, part number 68347098AB and Control Anti-Lock Brake System Part 68143491AB. I'm being told it will cost around $2,000 for the repairs. The 5-year 100,000 drive train is within the warranty period; however, this is not covered by RAM. For such an expensive truck, I find it disturbing that in the event of such failure It was advised to take the truck into the dealer as soon as possible because the truck with an ABS issue is not drivable and the dealer says its ok to drive it even though all the systems lights are flashing intermittently.
Mfg Campaign: 11548069
Recall Date: Oct 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Warning light flashes ABS needs service. It intermittently goes on and off. When it does start to flash it shuts off the cruise control. The ECU also comes on/off. In 2020 Driving in the mountains when it was raining having the cruise control shutting off almost caused an accident. Braking in the rain is also dangerous if the ABS goes out. The truck now has 42,000 miles and we need to have it replaced again This makes this truck very dangerous to drive.
Corrective Action:
Warning light flashes ABS needs service. It intermittently goes on and off. When it does start to flash it shuts off the cruise control. The ECU also comes on/off. In 2020 Driving in the mountains when it was raining having the cruise control shutting off almost caused an accident. Braking in the rain is also dangerous if the ABS goes out. The truck now has 42,000 miles and we need to have it replaced again This makes this truck very dangerous to drive.
Additional Notes:
Warning light flashes ABS needs service. It intermittently goes on and off. When it does start to flash it shuts off the cruise control. The ECU also comes on/off. In 2020 Driving in the mountains when it was raining having the cruise control shutting off almost caused an accident. Braking in the rain is also dangerous if the ABS goes out. The truck now has 42,000 miles and we need to have it replaced again This makes this truck very dangerous to drive.
Mfg Campaign: 11548084
Recall Date: Oct 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated while driving 40-45 MPH, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that ABS pump control had failed and needed to be replaced; however, the parts were not available. The dealer informed the contact that the parts would be available within 4-6 months. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,500.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated while driving 40-45 MPH, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that ABS pump control had failed and needed to be replaced; however, the parts were not available. The dealer informed the contact that the parts would be available within 4-6 months. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,500.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated while driving 40-45 MPH, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that ABS pump control had failed and needed to be replaced; however, the parts were not available. The dealer informed the contact that the parts would be available within 4-6 months. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,500.
Mfg Campaign: 11547696
Recall Date: Oct 2, 2023
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