Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Getting the "Service Electronic Brake System" alarm. Had this when it was under warranty and it was "Fixed". I am now getting this same error again. ABS, traction control and cruise control are all disabled when this warning occurs.
Corrective Action:
Getting the "Service Electronic Brake System" alarm. Had this when it was under warranty and it was "Fixed". I am now getting this same error again. ABS, traction control and cruise control are all disabled when this warning occurs.
Additional Notes:
Getting the "Service Electronic Brake System" alarm. Had this when it was under warranty and it was "Fixed". I am now getting this same error again. ABS, traction control and cruise control are all disabled when this warning occurs.
Mfg Campaign: 11577543
Recall Date: Mar 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated on the instrument panel, after which a message "Service ABS" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 71,000.
Corrective Action:
The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated on the instrument panel, after which a message "Service ABS" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 71,000.
Additional Notes:
The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated on the instrument panel, after which a message "Service ABS" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 71,000.
Mfg Campaign: 11577661
Recall Date: Mar 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I received a card in the mail stating my Truck had a recall for wheel studs two days later I lose my two wheels in the freeway almost causing accidents, My RAM is my only Income I use it as a hotshot I was charged $2000 for tow from Los Angeles CA to Bakersfield CA we left it at dealer for about two weeks they claim of inspections and parts not being in I file a claim with corporate and never hear from them I finally got my truck this Monday [XXX] and today [XXX] same wheel side seal breaks axles locks up and here I am stuck with another $2000 Tow payment Ram Corporate claims they will call me back in 24 hours its going on 3 weeks no calls or emails dealer claims corporate will refund my expenses I had to out of pocket tires as well since recall would not cover now I have no work no truck and no money [XXX] is amazing because first time around I could have cause a horrible accident and who would have paid if no one answers me the recalls are very dangerous this Dodge RAM truck 3500 is not safe at all it is a dully and the two back tires just flew off on the freeway the wheel studs all 5 cracked I really need help or guidance on what to do with this horrible situation please call [XXX] or email me at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I received a card in the mail stating my Truck had a recall for wheel studs two days later I lose my two wheels in the freeway almost causing accidents, My RAM is my only Income I use it as a hotshot I was charged $2000 for tow from Los Angeles CA to Bakersfield CA we left it at dealer for about two weeks they claim of inspections and parts not being in I file a claim with corporate and never hear from them I finally got my truck this Monday [XXX] and today [XXX] same wheel side seal breaks axles locks up and here I am stuck with another $2000 Tow payment Ram Corporate claims they will call me back in 24 hours its going on 3 weeks no calls or emails dealer claims corporate will refund my expenses I had to out of pocket tires as well since recall would not cover now I have no work no truck and no money [XXX] is amazing because first time around I could have cause a horrible accident and who would have paid if no one answers me the recalls are very dangerous this Dodge RAM truck 3500 is not safe at all it is a dully and the two back tires just flew off on the freeway the wheel studs all 5 cracked I really need help or guidance on what to do with this horrible situation please call [XXX] or email me at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I received a card in the mail stating my Truck had a recall for wheel studs two days later I lose my two wheels in the freeway almost causing accidents, My RAM is my only Income I use it as a hotshot I was charged $2000 for tow from Los Angeles CA to Bakersfield CA we left it at dealer for about two weeks they claim of inspections and parts not being in I file a claim with corporate and never hear from them I finally got my truck this Monday [XXX] and today [XXX] same wheel side seal breaks axles locks up and here I am stuck with another $2000 Tow payment Ram Corporate claims they will call me back in 24 hours its going on 3 weeks no calls or emails dealer claims corporate will refund my expenses I had to out of pocket tires as well since recall would not cover now I have no work no truck and no money [XXX] is amazing because first time around I could have cause a horrible accident and who would have paid if no one answers me the recalls are very dangerous this Dodge RAM truck 3500 is not safe at all it is a dully and the two back tires just flew off on the freeway the wheel studs all 5 cracked I really need help or guidance on what to do with this horrible situation please call [XXX] or email me at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11577258
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN:AXLE ASSEMBLY
Potential Consequences:
I received a card in the mail stating my Truck had a recall for wheel studs two days later I lose my two wheels in the freeway almost causing accidents, My RAM is my only Income I use it as a hotshot I was charged $2000 for tow from Los Angeles CA to Bakersfield CA we left it at dealer for about two weeks they claim of inspections and parts not being in I file a claim with corporate and never hear from them I finally got my truck this Monday [XXX] and today [XXX] same wheel side seal breaks axles locks up and here I am stuck with another $2000 Tow payment Ram Corporate claims they will call me back in 24 hours its going on 3 weeks no calls or emails dealer claims corporate will refund my expenses I had to out of pocket tires as well since recall would not cover now I have no work no truck and no money [XXX] is amazing because first time around I could have cause a horrible accident and who would have paid if no one answers me the recalls are very dangerous this Dodge RAM truck 3500 is not safe at all it is a dully and the two back tires just flew off on the freeway the wheel studs all 5 cracked I really need help or guidance on what to do with this horrible situation please call [XXX] or email me at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I received a card in the mail stating my Truck had a recall for wheel studs two days later I lose my two wheels in the freeway almost causing accidents, My RAM is my only Income I use it as a hotshot I was charged $2000 for tow from Los Angeles CA to Bakersfield CA we left it at dealer for about two weeks they claim of inspections and parts not being in I file a claim with corporate and never hear from them I finally got my truck this Monday [XXX] and today [XXX] same wheel side seal breaks axles locks up and here I am stuck with another $2000 Tow payment Ram Corporate claims they will call me back in 24 hours its going on 3 weeks no calls or emails dealer claims corporate will refund my expenses I had to out of pocket tires as well since recall would not cover now I have no work no truck and no money [XXX] is amazing because first time around I could have cause a horrible accident and who would have paid if no one answers me the recalls are very dangerous this Dodge RAM truck 3500 is not safe at all it is a dully and the two back tires just flew off on the freeway the wheel studs all 5 cracked I really need help or guidance on what to do with this horrible situation please call [XXX] or email me at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I received a card in the mail stating my Truck had a recall for wheel studs two days later I lose my two wheels in the freeway almost causing accidents, My RAM is my only Income I use it as a hotshot I was charged $2000 for tow from Los Angeles CA to Bakersfield CA we left it at dealer for about two weeks they claim of inspections and parts not being in I file a claim with corporate and never hear from them I finally got my truck this Monday [XXX] and today [XXX] same wheel side seal breaks axles locks up and here I am stuck with another $2000 Tow payment Ram Corporate claims they will call me back in 24 hours its going on 3 weeks no calls or emails dealer claims corporate will refund my expenses I had to out of pocket tires as well since recall would not cover now I have no work no truck and no money [XXX] is amazing because first time around I could have cause a horrible accident and who would have paid if no one answers me the recalls are very dangerous this Dodge RAM truck 3500 is not safe at all it is a dully and the two back tires just flew off on the freeway the wheel studs all 5 cracked I really need help or guidance on what to do with this horrible situation please call [XXX] or email me at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11577258
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
In May of 2023 while towing my boat I got warning bells and flashing lights, alerting me of the failure of the ABS brake system. In a few miles the warning went away. Then came back on, about 12 times in 20 miles. I also lost my cruise control and traction control. I took to the dealer, about 10 times before they were able to have the episode happen. It was intermittent at first but VERY annoying and Unsafe. The ABS system is almost always in failure mode and has been since about August. They order the parts in June, I'm still waiting. I use the truck to tow a car , a 34 foot 5th wheel and numerous other heavy loads. ABS is very important as is the cruise on my long trips. I'm still waiting, no help at all from Chrysler corporation!! Almost everyone I've talked to with a 3500 and larger truck, has had it fail. I'm tired of paying for a vehicle that is unsafe to drive. I want Chrysler to offer to buy it back, offer a good trade or repair. Please make them fix what they sell!!
Corrective Action:
In May of 2023 while towing my boat I got warning bells and flashing lights, alerting me of the failure of the ABS brake system. In a few miles the warning went away. Then came back on, about 12 times in 20 miles. I also lost my cruise control and traction control. I took to the dealer, about 10 times before they were able to have the episode happen. It was intermittent at first but VERY annoying and Unsafe. The ABS system is almost always in failure mode and has been since about August. They order the parts in June, I'm still waiting. I use the truck to tow a car , a 34 foot 5th wheel and numerous other heavy loads. ABS is very important as is the cruise on my long trips. I'm still waiting, no help at all from Chrysler corporation!! Almost everyone I've talked to with a 3500 and larger truck, has had it fail. I'm tired of paying for a vehicle that is unsafe to drive. I want Chrysler to offer to buy it back, offer a good trade or repair. Please make them fix what they sell!!
Additional Notes:
In May of 2023 while towing my boat I got warning bells and flashing lights, alerting me of the failure of the ABS brake system. In a few miles the warning went away. Then came back on, about 12 times in 20 miles. I also lost my cruise control and traction control. I took to the dealer, about 10 times before they were able to have the episode happen. It was intermittent at first but VERY annoying and Unsafe. The ABS system is almost always in failure mode and has been since about August. They order the parts in June, I'm still waiting. I use the truck to tow a car , a 34 foot 5th wheel and numerous other heavy loads. ABS is very important as is the cruise on my long trips. I'm still waiting, no help at all from Chrysler corporation!! Almost everyone I've talked to with a 3500 and larger truck, has had it fail. I'm tired of paying for a vehicle that is unsafe to drive. I want Chrysler to offer to buy it back, offer a good trade or repair. Please make them fix what they sell!!
Mfg Campaign: 11577316
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
In May of 2023 while towing my boat I got warning bells and flashing lights, alerting me of the failure of the ABS brake system. In a few miles the warning went away. Then came back on, about 12 times in 20 miles. I also lost my cruise control and traction control. I took to the dealer, about 10 times before they were able to have the episode happen. It was intermittent at first but VERY annoying and Unsafe. The ABS system is almost always in failure mode and has been since about August. They order the parts in June, I'm still waiting. I use the truck to tow a car , a 34 foot 5th wheel and numerous other heavy loads. ABS is very important as is the cruise on my long trips. I'm still waiting, no help at all from Chrysler corporation!! Almost everyone I've talked to with a 3500 and larger truck, has had it fail. I'm tired of paying for a vehicle that is unsafe to drive. I want Chrysler to offer to buy it back, offer a good trade or repair. Please make them fix what they sell!!
Corrective Action:
In May of 2023 while towing my boat I got warning bells and flashing lights, alerting me of the failure of the ABS brake system. In a few miles the warning went away. Then came back on, about 12 times in 20 miles. I also lost my cruise control and traction control. I took to the dealer, about 10 times before they were able to have the episode happen. It was intermittent at first but VERY annoying and Unsafe. The ABS system is almost always in failure mode and has been since about August. They order the parts in June, I'm still waiting. I use the truck to tow a car , a 34 foot 5th wheel and numerous other heavy loads. ABS is very important as is the cruise on my long trips. I'm still waiting, no help at all from Chrysler corporation!! Almost everyone I've talked to with a 3500 and larger truck, has had it fail. I'm tired of paying for a vehicle that is unsafe to drive. I want Chrysler to offer to buy it back, offer a good trade or repair. Please make them fix what they sell!!
Additional Notes:
In May of 2023 while towing my boat I got warning bells and flashing lights, alerting me of the failure of the ABS brake system. In a few miles the warning went away. Then came back on, about 12 times in 20 miles. I also lost my cruise control and traction control. I took to the dealer, about 10 times before they were able to have the episode happen. It was intermittent at first but VERY annoying and Unsafe. The ABS system is almost always in failure mode and has been since about August. They order the parts in June, I'm still waiting. I use the truck to tow a car , a 34 foot 5th wheel and numerous other heavy loads. ABS is very important as is the cruise on my long trips. I'm still waiting, no help at all from Chrysler corporation!! Almost everyone I've talked to with a 3500 and larger truck, has had it fail. I'm tired of paying for a vehicle that is unsafe to drive. I want Chrysler to offer to buy it back, offer a good trade or repair. Please make them fix what they sell!!
Mfg Campaign: 11577316
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS warning light came on with warning bell. ABS and traction control systems not function properly, actually not working leaving the vehicle compromised when braking, especially in an emergency situation. The cruise control does not work when this application has failed. This issue has occured
Corrective Action:
ABS warning light came on with warning bell. ABS and traction control systems not function properly, actually not working leaving the vehicle compromised when braking, especially in an emergency situation. The cruise control does not work when this application has failed. This issue has occured
Additional Notes:
ABS warning light came on with warning bell. ABS and traction control systems not function properly, actually not working leaving the vehicle compromised when braking, especially in an emergency situation. The cruise control does not work when this application has failed. This issue has occured
Mfg Campaign: 11577454
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The ABS sensor warning indicator comes on randomly. Normally every 45 seconds or so. The cruise control will not work when the warning triggers. The dealer replaced the sensor and the HCU units when the truck had @ 40k miles. Problem reoccurred within 6 months. The replacement parts have not been available now for 18 months and the dealer tells me they have no expectation when the parts will be available.
Corrective Action:
The ABS sensor warning indicator comes on randomly. Normally every 45 seconds or so. The cruise control will not work when the warning triggers. The dealer replaced the sensor and the HCU units when the truck had @ 40k miles. Problem reoccurred within 6 months. The replacement parts have not been available now for 18 months and the dealer tells me they have no expectation when the parts will be available.
Additional Notes:
The ABS sensor warning indicator comes on randomly. Normally every 45 seconds or so. The cruise control will not work when the warning triggers. The dealer replaced the sensor and the HCU units when the truck had @ 40k miles. Problem reoccurred within 6 months. The replacement parts have not been available now for 18 months and the dealer tells me they have no expectation when the parts will be available.
Mfg Campaign: 11577205
Recall Date: Mar 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
i had my ABS system repaired at my local RAM dealership under the original ABS recall, it is now malfunctioning again abs/traction control and brake light on , i took it back to the dealership which has changed hands and they didn't seem interested in repairing it and they said it was on national backorder anyway , so i've had to remove the fuse so i can at least drive it without the warning bell dinging all the time , this needs to be recalled again because its very dangerous
Corrective Action:
i had my ABS system repaired at my local RAM dealership under the original ABS recall, it is now malfunctioning again abs/traction control and brake light on , i took it back to the dealership which has changed hands and they didn't seem interested in repairing it and they said it was on national backorder anyway , so i've had to remove the fuse so i can at least drive it without the warning bell dinging all the time , this needs to be recalled again because its very dangerous
Additional Notes:
i had my ABS system repaired at my local RAM dealership under the original ABS recall, it is now malfunctioning again abs/traction control and brake light on , i took it back to the dealership which has changed hands and they didn't seem interested in repairing it and they said it was on national backorder anyway , so i've had to remove the fuse so i can at least drive it without the warning bell dinging all the time , this needs to be recalled again because its very dangerous
Mfg Campaign: 11576200
Recall Date: Mar 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
As I'm sure you are aware of the ABS issues these vehicles have had over the last few years without any sort of correction it has been a nightmare. The ABS light and service electronic braking system has been beeping for over a year and the dealers and parts people have no resolve for this. We have recently been able to do what was RECOMMENDED by the dealers and found a used module to replace ours that is not working, but for a $1,650.55 repair getting a used part does not make me feel good about it, considering there's nothing to say this unit will not do the same thing in a few months. Again, we have been dealing with this for over a year and was told some point last year things were under review and waited 6 months for that review to be cleared and approved to only be told the review process was extended to try and find some resolve and still do not have any news from the Dealers or Manufacturers about this. To be such a huge safety component of the vehicle you would expect some sense of urgency on this matter, but that has not been the case for us or many others in this same situation.
Corrective Action:
As I'm sure you are aware of the ABS issues these vehicles have had over the last few years without any sort of correction it has been a nightmare. The ABS light and service electronic braking system has been beeping for over a year and the dealers and parts people have no resolve for this. We have recently been able to do what was RECOMMENDED by the dealers and found a used module to replace ours that is not working, but for a $1,650.55 repair getting a used part does not make me feel good about it, considering there's nothing to say this unit will not do the same thing in a few months. Again, we have been dealing with this for over a year and was told some point last year things were under review and waited 6 months for that review to be cleared and approved to only be told the review process was extended to try and find some resolve and still do not have any news from the Dealers or Manufacturers about this. To be such a huge safety component of the vehicle you would expect some sense of urgency on this matter, but that has not been the case for us or many others in this same situation.
Additional Notes:
As I'm sure you are aware of the ABS issues these vehicles have had over the last few years without any sort of correction it has been a nightmare. The ABS light and service electronic braking system has been beeping for over a year and the dealers and parts people have no resolve for this. We have recently been able to do what was RECOMMENDED by the dealers and found a used module to replace ours that is not working, but for a $1,650.55 repair getting a used part does not make me feel good about it, considering there's nothing to say this unit will not do the same thing in a few months. Again, we have been dealing with this for over a year and was told some point last year things were under review and waited 6 months for that review to be cleared and approved to only be told the review process was extended to try and find some resolve and still do not have any news from the Dealers or Manufacturers about this. To be such a huge safety component of the vehicle you would expect some sense of urgency on this matter, but that has not been the case for us or many others in this same situation.
Mfg Campaign: 11575947
Recall Date: Mar 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Faulty abs and hcu module. They are defective units and discontinued for purchase. I contacted local dealer and parts are on back order for 5 months.
Corrective Action:
Faulty abs and hcu module. They are defective units and discontinued for purchase. I contacted local dealer and parts are on back order for 5 months.
Additional Notes:
Faulty abs and hcu module. They are defective units and discontinued for purchase. I contacted local dealer and parts are on back order for 5 months.
Mfg Campaign: 11575696
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Faulty abs and hcu module. They are defective units and discontinued for purchase. I contacted local dealer and parts are on back order for 5 months.
Corrective Action:
Faulty abs and hcu module. They are defective units and discontinued for purchase. I contacted local dealer and parts are on back order for 5 months.
Additional Notes:
Faulty abs and hcu module. They are defective units and discontinued for purchase. I contacted local dealer and parts are on back order for 5 months.
Mfg Campaign: 11575696
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Anti-lock braking systems (ABS)
Corrective Action:
Anti-lock braking systems (ABS)
Additional Notes:
Anti-lock braking systems (ABS)
Mfg Campaign: 11575238
Recall Date: Mar 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS light and traction control light comes on intermittently, from my understanding this controls the stopping power of the truck. I have no traction control when I am pulling my camper. The lights will go off and then come back on own their own, even when the truck is sitting still with nothing hooked to it.
Corrective Action:
The ABS light and traction control light comes on intermittently, from my understanding this controls the stopping power of the truck. I have no traction control when I am pulling my camper. The lights will go off and then come back on own their own, even when the truck is sitting still with nothing hooked to it.
Additional Notes:
The ABS light and traction control light comes on intermittently, from my understanding this controls the stopping power of the truck. I have no traction control when I am pulling my camper. The lights will go off and then come back on own their own, even when the truck is sitting still with nothing hooked to it.
Mfg Campaign: 11575269
Recall Date: Mar 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The ABS light and traction control light comes on intermittently, from my understanding this controls the stopping power of the truck. I have no traction control when I am pulling my camper. The lights will go off and then come back on own their own, even when the truck is sitting still with nothing hooked to it.
Corrective Action:
The ABS light and traction control light comes on intermittently, from my understanding this controls the stopping power of the truck. I have no traction control when I am pulling my camper. The lights will go off and then come back on own their own, even when the truck is sitting still with nothing hooked to it.
Additional Notes:
The ABS light and traction control light comes on intermittently, from my understanding this controls the stopping power of the truck. I have no traction control when I am pulling my camper. The lights will go off and then come back on own their own, even when the truck is sitting still with nothing hooked to it.
Mfg Campaign: 11575269
Recall Date: Mar 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs lights jump on beep then go off over and over. Had light checked and was told no fault showing. Month later did it for days then stopped.
Corrective Action:
Abs lights jump on beep then go off over and over. Had light checked and was told no fault showing. Month later did it for days then stopped.
Additional Notes:
Abs lights jump on beep then go off over and over. Had light checked and was told no fault showing. Month later did it for days then stopped.
Mfg Campaign: 11575408
Recall Date: Mar 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent flashing and dinging for ABS system. Message in dash says “Service Antilock Brake System”. Has been diagnosed and confirmed by credited service shop. The problem occurred around 80 thousand miles, a year or so ago.
Corrective Action:
Intermittent flashing and dinging for ABS system. Message in dash says “Service Antilock Brake System”. Has been diagnosed and confirmed by credited service shop. The problem occurred around 80 thousand miles, a year or so ago.
Additional Notes:
Intermittent flashing and dinging for ABS system. Message in dash says “Service Antilock Brake System”. Has been diagnosed and confirmed by credited service shop. The problem occurred around 80 thousand miles, a year or so ago.
Mfg Campaign: 11575189
Recall Date: Mar 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Intermittent flashing and dinging for ABS system. Message in dash says “Service Antilock Brake System”. Has been diagnosed and confirmed by credited service shop. The problem occurred around 80 thousand miles, a year or so ago.
Corrective Action:
Intermittent flashing and dinging for ABS system. Message in dash says “Service Antilock Brake System”. Has been diagnosed and confirmed by credited service shop. The problem occurred around 80 thousand miles, a year or so ago.
Additional Notes:
Intermittent flashing and dinging for ABS system. Message in dash says “Service Antilock Brake System”. Has been diagnosed and confirmed by credited service shop. The problem occurred around 80 thousand miles, a year or so ago.
Mfg Campaign: 11575189
Recall Date: Mar 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
In 2020 my abs traction control warning light came on took truck to dealership. They replaced ABS motor. 1 1/2 year later the warning lights started to flash on which progressed into always on by April 2023. I had the truck at dealership for another recall and they tested and system. Dealership stated they would repair under warranty. I have been waiting 10 months for repair and they state they cannot order the part yet 3/2/2024 since they can only order so many per month and there is a long list in front of me. I have noticed a loss of braking power. And I am not able to use cruise control either
Corrective Action:
In 2020 my abs traction control warning light came on took truck to dealership. They replaced ABS motor. 1 1/2 year later the warning lights started to flash on which progressed into always on by April 2023. I had the truck at dealership for another recall and they tested and system. Dealership stated they would repair under warranty. I have been waiting 10 months for repair and they state they cannot order the part yet 3/2/2024 since they can only order so many per month and there is a long list in front of me. I have noticed a loss of braking power. And I am not able to use cruise control either
Additional Notes:
In 2020 my abs traction control warning light came on took truck to dealership. They replaced ABS motor. 1 1/2 year later the warning lights started to flash on which progressed into always on by April 2023. I had the truck at dealership for another recall and they tested and system. Dealership stated they would repair under warranty. I have been waiting 10 months for repair and they state they cannot order the part yet 3/2/2024 since they can only order so many per month and there is a long list in front of me. I have noticed a loss of braking power. And I am not able to use cruise control either
Mfg Campaign: 11575081
Recall Date: Mar 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
In 2020 my abs traction control warning light came on took truck to dealership. They replaced ABS motor. 1 1/2 year later the warning lights started to flash on which progressed into always on by April 2023. I had the truck at dealership for another recall and they tested and system. Dealership stated they would repair under warranty. I have been waiting 10 months for repair and they state they cannot order the part yet 3/2/2024 since they can only order so many per month and there is a long list in front of me. I have noticed a loss of braking power. And I am not able to use cruise control either
Corrective Action:
In 2020 my abs traction control warning light came on took truck to dealership. They replaced ABS motor. 1 1/2 year later the warning lights started to flash on which progressed into always on by April 2023. I had the truck at dealership for another recall and they tested and system. Dealership stated they would repair under warranty. I have been waiting 10 months for repair and they state they cannot order the part yet 3/2/2024 since they can only order so many per month and there is a long list in front of me. I have noticed a loss of braking power. And I am not able to use cruise control either
Additional Notes:
In 2020 my abs traction control warning light came on took truck to dealership. They replaced ABS motor. 1 1/2 year later the warning lights started to flash on which progressed into always on by April 2023. I had the truck at dealership for another recall and they tested and system. Dealership stated they would repair under warranty. I have been waiting 10 months for repair and they state they cannot order the part yet 3/2/2024 since they can only order so many per month and there is a long list in front of me. I have noticed a loss of braking power. And I am not able to use cruise control either
Mfg Campaign: 11575081
Recall Date: Mar 2, 2024
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Valencia, CA • 36 yrs
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