Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
962 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In 2020 my abs traction control warning light came on took truck to dealership. They replaced ABS motor. 1 1/2 year later the warning lights started to flash on which progressed into always on by April 2023. I had the truck at dealership for another recall and they tested and system. Dealership stated they would repair under warranty. I have been waiting 10 months for repair and they state they cannot order the part yet 3/2/2024 since they can only order so many per month and there is a long list in front of me. I have noticed a loss of braking power. And I am not able to use cruise control either
Corrective Action:
In 2020 my abs traction control warning light came on took truck to dealership. They replaced ABS motor. 1 1/2 year later the warning lights started to flash on which progressed into always on by April 2023. I had the truck at dealership for another recall and they tested and system. Dealership stated they would repair under warranty. I have been waiting 10 months for repair and they state they cannot order the part yet 3/2/2024 since they can only order so many per month and there is a long list in front of me. I have noticed a loss of braking power. And I am not able to use cruise control either
Additional Notes:
In 2020 my abs traction control warning light came on took truck to dealership. They replaced ABS motor. 1 1/2 year later the warning lights started to flash on which progressed into always on by April 2023. I had the truck at dealership for another recall and they tested and system. Dealership stated they would repair under warranty. I have been waiting 10 months for repair and they state they cannot order the part yet 3/2/2024 since they can only order so many per month and there is a long list in front of me. I have noticed a loss of braking power. And I am not able to use cruise control either
Mfg Campaign: 11575081
Recall Date: Mar 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
67A recall was not performed on my vehicle nor was I notified of it. I have had SCR catalyst issues and def issues and my vehicles constantly fails emissions. Ram and Cummins have stated that my vehicle is not included in the recall but I am having the same issues as the 67A recall.
Corrective Action:
67A recall was not performed on my vehicle nor was I notified of it. I have had SCR catalyst issues and def issues and my vehicles constantly fails emissions. Ram and Cummins have stated that my vehicle is not included in the recall but I am having the same issues as the 67A recall.
Additional Notes:
67A recall was not performed on my vehicle nor was I notified of it. I have had SCR catalyst issues and def issues and my vehicles constantly fails emissions. Ram and Cummins have stated that my vehicle is not included in the recall but I am having the same issues as the 67A recall.
Mfg Campaign: 11575111
Recall Date: Mar 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Potential Consequences:
67A recall was not performed on my vehicle nor was I notified of it. I have had SCR catalyst issues and def issues and my vehicles constantly fails emissions. Ram and Cummins have stated that my vehicle is not included in the recall but I am having the same issues as the 67A recall.
Corrective Action:
67A recall was not performed on my vehicle nor was I notified of it. I have had SCR catalyst issues and def issues and my vehicles constantly fails emissions. Ram and Cummins have stated that my vehicle is not included in the recall but I am having the same issues as the 67A recall.
Additional Notes:
67A recall was not performed on my vehicle nor was I notified of it. I have had SCR catalyst issues and def issues and my vehicles constantly fails emissions. Ram and Cummins have stated that my vehicle is not included in the recall but I am having the same issues as the 67A recall.
Mfg Campaign: 11575111
Recall Date: Mar 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My ABS and Traction control lights will come on and off, making my cruise control stop working without warning. sometimes it stays on and sometimes it goes off. it is completely random. I'm seeing lots of reviews saying this is happening to others and its the HCU module and the abs control. please help get this fixed
Corrective Action:
My ABS and Traction control lights will come on and off, making my cruise control stop working without warning. sometimes it stays on and sometimes it goes off. it is completely random. I'm seeing lots of reviews saying this is happening to others and its the HCU module and the abs control. please help get this fixed
Additional Notes:
My ABS and Traction control lights will come on and off, making my cruise control stop working without warning. sometimes it stays on and sometimes it goes off. it is completely random. I'm seeing lots of reviews saying this is happening to others and its the HCU module and the abs control. please help get this fixed
Mfg Campaign: 11574943
Recall Date: Mar 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My ABS and Traction control lights will come on and off, making my cruise control stop working without warning. sometimes it stays on and sometimes it goes off. it is completely random. I'm seeing lots of reviews saying this is happening to others and its the HCU module and the abs control. please help get this fixed
Corrective Action:
My ABS and Traction control lights will come on and off, making my cruise control stop working without warning. sometimes it stays on and sometimes it goes off. it is completely random. I'm seeing lots of reviews saying this is happening to others and its the HCU module and the abs control. please help get this fixed
Additional Notes:
My ABS and Traction control lights will come on and off, making my cruise control stop working without warning. sometimes it stays on and sometimes it goes off. it is completely random. I'm seeing lots of reviews saying this is happening to others and its the HCU module and the abs control. please help get this fixed
Mfg Campaign: 11574943
Recall Date: Mar 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My ABS and Traction control lights will come on and off, making my cruise control stop working without warning. sometimes it stays on and sometimes it goes off. it is completely random. I'm seeing lots of reviews saying this is happening to others and its the HCU module and the abs control. please help get this fixed
Corrective Action:
My ABS and Traction control lights will come on and off, making my cruise control stop working without warning. sometimes it stays on and sometimes it goes off. it is completely random. I'm seeing lots of reviews saying this is happening to others and its the HCU module and the abs control. please help get this fixed
Additional Notes:
My ABS and Traction control lights will come on and off, making my cruise control stop working without warning. sometimes it stays on and sometimes it goes off. it is completely random. I'm seeing lots of reviews saying this is happening to others and its the HCU module and the abs control. please help get this fixed
Mfg Campaign: 11574943
Recall Date: Mar 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS LIGHT IS ON MEANING NO ABS,NO TRACTION CONTROL, NO 4 WHEEL DRIVE OR CRUISE CONTROL. ABS MODULE AND HCU REPAIR ARE BETWEEN 1100 AND 1400 DOLLARS.
Corrective Action:
ABS LIGHT IS ON MEANING NO ABS,NO TRACTION CONTROL, NO 4 WHEEL DRIVE OR CRUISE CONTROL. ABS MODULE AND HCU REPAIR ARE BETWEEN 1100 AND 1400 DOLLARS.
Additional Notes:
ABS LIGHT IS ON MEANING NO ABS,NO TRACTION CONTROL, NO 4 WHEEL DRIVE OR CRUISE CONTROL. ABS MODULE AND HCU REPAIR ARE BETWEEN 1100 AND 1400 DOLLARS.
Mfg Campaign: 11574091
Recall Date: Feb 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and traction control lights constantly flash electric brake assist also flashes intermittently.
Corrective Action:
ABS and traction control lights constantly flash electric brake assist also flashes intermittently.
Additional Notes:
ABS and traction control lights constantly flash electric brake assist also flashes intermittently.
Mfg Campaign: 11573343
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS and traction control lights constantly flash electric brake assist also flashes intermittently.
Corrective Action:
ABS and traction control lights constantly flash electric brake assist also flashes intermittently.
Additional Notes:
ABS and traction control lights constantly flash electric brake assist also flashes intermittently.
Mfg Campaign: 11573343
Recall Date: Feb 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and traction control light comes on sporadically during driving. C0020-01 ABS Pump motor control general electrical failure. This appears to be a common problem with the 2017-2018 model RAM trucks. Parts are on national backorder.
Corrective Action:
ABS and traction control light comes on sporadically during driving. C0020-01 ABS Pump motor control general electrical failure. This appears to be a common problem with the 2017-2018 model RAM trucks. Parts are on national backorder.
Additional Notes:
ABS and traction control light comes on sporadically during driving. C0020-01 ABS Pump motor control general electrical failure. This appears to be a common problem with the 2017-2018 model RAM trucks. Parts are on national backorder.
Mfg Campaign: 11572595
Recall Date: Feb 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS and traction control light comes on sporadically during driving. C0020-01 ABS Pump motor control general electrical failure. This appears to be a common problem with the 2017-2018 model RAM trucks. Parts are on national backorder.
Corrective Action:
ABS and traction control light comes on sporadically during driving. C0020-01 ABS Pump motor control general electrical failure. This appears to be a common problem with the 2017-2018 model RAM trucks. Parts are on national backorder.
Additional Notes:
ABS and traction control light comes on sporadically during driving. C0020-01 ABS Pump motor control general electrical failure. This appears to be a common problem with the 2017-2018 model RAM trucks. Parts are on national backorder.
Mfg Campaign: 11572595
Recall Date: Feb 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ABS and traction control light comes on sporadically during driving. C0020-01 ABS Pump motor control general electrical failure. This appears to be a common problem with the 2017-2018 model RAM trucks. Parts are on national backorder.
Corrective Action:
ABS and traction control light comes on sporadically during driving. C0020-01 ABS Pump motor control general electrical failure. This appears to be a common problem with the 2017-2018 model RAM trucks. Parts are on national backorder.
Additional Notes:
ABS and traction control light comes on sporadically during driving. C0020-01 ABS Pump motor control general electrical failure. This appears to be a common problem with the 2017-2018 model RAM trucks. Parts are on national backorder.
Mfg Campaign: 11572595
Recall Date: Feb 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
There is an ongoing issue on the 2018 model RAM 3500 trucks, with their braking system. This is the 4th time that my ABS brakes have failed. There should have been a recall a long time ago. This last time the ABS failed, I brought the truck to the Garber Dealership in Greencove Springs, FL 31 July 2024. They didn't have the part and stated that it wouldn't be available until Feb 2024. They received the part (Hydraulic Control Unit (HCU)) and I brought my truck in to have the repair conducted 13 Feb 2024. The dealership called me later that day and told me that they ran into an issue that the HCU was not communicating with the ABS Module and the technician was unable to bleed the brakes. She said that they needed to order the ABS Module. After not hearing any status following that, I called back the late afternoon of 15 Feb 2024 and was told that the part wouldn't be available until June. Prior to bringing in the truck, I had brakes, just not ABS which also cancels out cruise control and trailer brakes. Now it has NO brakes and it sits on their lot until June. I bought the truck new from this dealership and the following is the history of every time the HCU and ABS Module was replaced: 1st time, 12 Sep 2029, 5,374 miles; 2nd time, 11 Mar 2021, 13,136 miles; 3rd time, 19 Aug 2022, 20,607 miles; 4th and current time, 31 July 2023, 29,769 miles. If this is the not the correct agency to help with this issue, please let me know who to contact. Thank You.
Corrective Action:
There is an ongoing issue on the 2018 model RAM 3500 trucks, with their braking system. This is the 4th time that my ABS brakes have failed. There should have been a recall a long time ago. This last time the ABS failed, I brought the truck to the Garber Dealership in Greencove Springs, FL 31 July 2024. They didn't have the part and stated that it wouldn't be available until Feb 2024. They received the part (Hydraulic Control Unit (HCU)) and I brought my truck in to have the repair conducted 13 Feb 2024. The dealership called me later that day and told me that they ran into an issue that the HCU was not communicating with the ABS Module and the technician was unable to bleed the brakes. She said that they needed to order the ABS Module. After not hearing any status following that, I called back the late afternoon of 15 Feb 2024 and was told that the part wouldn't be available until June. Prior to bringing in the truck, I had brakes, just not ABS which also cancels out cruise control and trailer brakes. Now it has NO brakes and it sits on their lot until June. I bought the truck new from this dealership and the following is the history of every time the HCU and ABS Module was replaced: 1st time, 12 Sep 2029, 5,374 miles; 2nd time, 11 Mar 2021, 13,136 miles; 3rd time, 19 Aug 2022, 20,607 miles; 4th and current time, 31 July 2023, 29,769 miles. If this is the not the correct agency to help with this issue, please let me know who to contact. Thank You.
Additional Notes:
There is an ongoing issue on the 2018 model RAM 3500 trucks, with their braking system. This is the 4th time that my ABS brakes have failed. There should have been a recall a long time ago. This last time the ABS failed, I brought the truck to the Garber Dealership in Greencove Springs, FL 31 July 2024. They didn't have the part and stated that it wouldn't be available until Feb 2024. They received the part (Hydraulic Control Unit (HCU)) and I brought my truck in to have the repair conducted 13 Feb 2024. The dealership called me later that day and told me that they ran into an issue that the HCU was not communicating with the ABS Module and the technician was unable to bleed the brakes. She said that they needed to order the ABS Module. After not hearing any status following that, I called back the late afternoon of 15 Feb 2024 and was told that the part wouldn't be available until June. Prior to bringing in the truck, I had brakes, just not ABS which also cancels out cruise control and trailer brakes. Now it has NO brakes and it sits on their lot until June. I bought the truck new from this dealership and the following is the history of every time the HCU and ABS Module was replaced: 1st time, 12 Sep 2029, 5,374 miles; 2nd time, 11 Mar 2021, 13,136 miles; 3rd time, 19 Aug 2022, 20,607 miles; 4th and current time, 31 July 2023, 29,769 miles. If this is the not the correct agency to help with this issue, please let me know who to contact. Thank You.
Mfg Campaign: 11572275
Recall Date: Feb 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The truck's ABS system becomes disabled after the ABS light intermittently comes on. Ram dealer diagnosis is a faulty abs pump and module. The parts are not available to fix the vehicle. ETA is June 30, 2024.
Corrective Action:
The truck's ABS system becomes disabled after the ABS light intermittently comes on. Ram dealer diagnosis is a faulty abs pump and module. The parts are not available to fix the vehicle. ETA is June 30, 2024.
Additional Notes:
The truck's ABS system becomes disabled after the ABS light intermittently comes on. Ram dealer diagnosis is a faulty abs pump and module. The parts are not available to fix the vehicle. ETA is June 30, 2024.
Mfg Campaign: 11572371
Recall Date: Feb 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS Code C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE
Corrective Action:
ABS Code C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE
Additional Notes:
ABS Code C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE
Mfg Campaign: 11572405
Recall Date: Feb 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS Code C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE
Corrective Action:
ABS Code C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE
Additional Notes:
ABS Code C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE
Mfg Campaign: 11572405
Recall Date: Feb 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased vehicle new June 2018. On [XXX]. I had a Fault code of ABS brakes system and took to Mountain Valley motors Blue Ridge, Georgia for repair and replacement of hydraulic control unit. At that time the mileage 22,140. [XXX] had the same failure again and the fault code reading service ABS brake system. Took the truck to Jim Brown Dade city Florida for Repair with the fault, code reading, and replaced again the same hydraulic control unit for the brake system. Second replacement of same part. Mileage 31,482. [XXX] had the same reoccurring fault code service antilock brake system when red same problem replace hydraulic control unit for the ABS brake system. Had that repair done again and mileage 37,290. At that time they had stated a new hydraulic control part was available with part number ending in AB. Part installed 68143491AB. After returning home, approximately 120 miles later, I am having fault flash on dash screen again, saying to service ABS brake system and then disappears. I took the truck to the dealership Jim Brown. They connected their computer and said there was no codes to be read. I again had the same message flash up every day. The first time I started the vehicle and would disappear. I took the vehicle back to Jim Brown dealership. They read the code again with an additional approximate 140 miles, and no code appeared on the computer. I was told, then to just let the part fail. Is that putting me and my family in jeopardy possibly fatally by a manufacturer refusing to repair vehicle which has been a known issue before 2017 based on ram TSB advisories that I have in my possession, addressing the issue of the faulty ABS braking system. I have exhausted, all avenues with ram cares and ram dealership to. Please advise where I can go with this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I purchased vehicle new June 2018. On [XXX]. I had a Fault code of ABS brakes system and took to Mountain Valley motors Blue Ridge, Georgia for repair and replacement of hydraulic control unit. At that time the mileage 22,140. [XXX] had the same failure again and the fault code reading service ABS brake system. Took the truck to Jim Brown Dade city Florida for Repair with the fault, code reading, and replaced again the same hydraulic control unit for the brake system. Second replacement of same part. Mileage 31,482. [XXX] had the same reoccurring fault code service antilock brake system when red same problem replace hydraulic control unit for the ABS brake system. Had that repair done again and mileage 37,290. At that time they had stated a new hydraulic control part was available with part number ending in AB. Part installed 68143491AB. After returning home, approximately 120 miles later, I am having fault flash on dash screen again, saying to service ABS brake system and then disappears. I took the truck to the dealership Jim Brown. They connected their computer and said there was no codes to be read. I again had the same message flash up every day. The first time I started the vehicle and would disappear. I took the vehicle back to Jim Brown dealership. They read the code again with an additional approximate 140 miles, and no code appeared on the computer. I was told, then to just let the part fail. Is that putting me and my family in jeopardy possibly fatally by a manufacturer refusing to repair vehicle which has been a known issue before 2017 based on ram TSB advisories that I have in my possession, addressing the issue of the faulty ABS braking system. I have exhausted, all avenues with ram cares and ram dealership to. Please advise where I can go with this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I purchased vehicle new June 2018. On [XXX]. I had a Fault code of ABS brakes system and took to Mountain Valley motors Blue Ridge, Georgia for repair and replacement of hydraulic control unit. At that time the mileage 22,140. [XXX] had the same failure again and the fault code reading service ABS brake system. Took the truck to Jim Brown Dade city Florida for Repair with the fault, code reading, and replaced again the same hydraulic control unit for the brake system. Second replacement of same part. Mileage 31,482. [XXX] had the same reoccurring fault code service antilock brake system when red same problem replace hydraulic control unit for the ABS brake system. Had that repair done again and mileage 37,290. At that time they had stated a new hydraulic control part was available with part number ending in AB. Part installed 68143491AB. After returning home, approximately 120 miles later, I am having fault flash on dash screen again, saying to service ABS brake system and then disappears. I took the truck to the dealership Jim Brown. They connected their computer and said there was no codes to be read. I again had the same message flash up every day. The first time I started the vehicle and would disappear. I took the vehicle back to Jim Brown dealership. They read the code again with an additional approximate 140 miles, and no code appeared on the computer. I was told, then to just let the part fail. Is that putting me and my family in jeopardy possibly fatally by a manufacturer refusing to repair vehicle which has been a known issue before 2017 based on ram TSB advisories that I have in my possession, addressing the issue of the faulty ABS braking system. I have exhausted, all avenues with ram cares and ram dealership to. Please advise where I can go with this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11572097
Recall Date: Feb 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving my family and the ABS light randomly popped on during a rain event and the vehicle had difficulty keeping traction. The vehicle was scanned and the code C002-01 was displayed meaning that the ABS module had issues. The vehicle has not been inspected, today, February 13th 2024 I reached out to Tacoma Dodge where the vehicle has previously been serviced to determine if this was a known issue since after a quick google it sounds like I am not the only one experiencing the issue. More digging pulled up a publication from Ram #S2005000004 which talks about the issue and parts being restricted. I also found an additional source that mentioned a class action lawsuit. I figured it was in my best interest and other owners who have experienced this issue to notify the NHTSA to assist with the investigation.
Corrective Action:
I was driving my family and the ABS light randomly popped on during a rain event and the vehicle had difficulty keeping traction. The vehicle was scanned and the code C002-01 was displayed meaning that the ABS module had issues. The vehicle has not been inspected, today, February 13th 2024 I reached out to Tacoma Dodge where the vehicle has previously been serviced to determine if this was a known issue since after a quick google it sounds like I am not the only one experiencing the issue. More digging pulled up a publication from Ram #S2005000004 which talks about the issue and parts being restricted. I also found an additional source that mentioned a class action lawsuit. I figured it was in my best interest and other owners who have experienced this issue to notify the NHTSA to assist with the investigation.
Additional Notes:
I was driving my family and the ABS light randomly popped on during a rain event and the vehicle had difficulty keeping traction. The vehicle was scanned and the code C002-01 was displayed meaning that the ABS module had issues. The vehicle has not been inspected, today, February 13th 2024 I reached out to Tacoma Dodge where the vehicle has previously been serviced to determine if this was a known issue since after a quick google it sounds like I am not the only one experiencing the issue. More digging pulled up a publication from Ram #S2005000004 which talks about the issue and parts being restricted. I also found an additional source that mentioned a class action lawsuit. I figured it was in my best interest and other owners who have experienced this issue to notify the NHTSA to assist with the investigation.
Mfg Campaign: 11571782
Recall Date: Feb 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs module issues needs replaced but parts aren't available through the manufacturer
Corrective Action:
Abs module issues needs replaced but parts aren't available through the manufacturer
Additional Notes:
Abs module issues needs replaced but parts aren't available through the manufacturer
Mfg Campaign: 11571240
Recall Date: Feb 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Abs module issues needs replaced but parts aren't available through the manufacturer
Corrective Action:
Abs module issues needs replaced but parts aren't available through the manufacturer
Additional Notes:
Abs module issues needs replaced but parts aren't available through the manufacturer
Mfg Campaign: 11571240
Recall Date: Feb 10, 2024
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