Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Consumer Complaints
361 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 3500. WHILE DRIVING 37 MPH, THE VEHICLE WOULD NOT DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE DROVE OFF THE ROAD AND CRASHED INTO A DITCH, THEN THE BRAKES WOULD NOT WORK AND ENGINE WAS AT MAX RPM AND COULD NOT SHUT ENGINE OFF. CONSUMER COULD NOT STEER BACK ON THE ROAD. TRUCK FINALLY STOPPED AFTER 5 TO 6 TIMES AFTER REVVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPAIRED THE FRONT END DAMAGE AND TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 22,000. *DT*JB *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 3500. WHILE DRIVING 37 MPH, THE VEHICLE WOULD NOT DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE DROVE OFF THE ROAD AND CRASHED INTO A DITCH, THEN THE BRAKES WOULD NOT WORK AND ENGINE WAS AT MAX RPM AND COULD NOT SHUT ENGINE OFF. CONSUMER COULD NOT STEER BACK ON THE ROAD. TRUCK FINALLY STOPPED AFTER 5 TO 6 TIMES AFTER REVVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPAIRED THE FRONT END DAMAGE AND TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 22,000. *DT*JB *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 3500. WHILE DRIVING 37 MPH, THE VEHICLE WOULD NOT DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE DROVE OFF THE ROAD AND CRASHED INTO A DITCH, THEN THE BRAKES WOULD NOT WORK AND ENGINE WAS AT MAX RPM AND COULD NOT SHUT ENGINE OFF. CONSUMER COULD NOT STEER BACK ON THE ROAD. TRUCK FINALLY STOPPED AFTER 5 TO 6 TIMES AFTER REVVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPAIRED THE FRONT END DAMAGE AND TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 22,000. *DT*JB *BF*JB
Mfg Campaign: 11208061
Recall Date: May 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2017 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, ANOTHER VEHICLE WAS CRASHED INTO AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT RECOLLECT THE EVENTS THAT OCCURRED THAT LEAD TO THE CRASH. THE CONTACT SUSTAINED FRACTURED KNEES, A HEAD INJURY DUE TO THE IMPACT THEIR HEAD CAME IN CONTACT WITH THE WINDSHIELD, AND A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE OTHER DRIVER OF THE VEHICLE CRASHED INTO SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE CONTACT CALLED FINDLAY CHRYSLER DODGE 10305 U.S. 224 WEST FINDLAY, OH 45840 (419) 423-1715 WHERE THEY TOLD THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND POSSIBLY OPEN A CASE FOR THE FAILURE. THE FAILURE MILEAGE WAS 69,000.*JB *TR *DT PHOTOS ATTACHED. *JB
Corrective Action:
TL* THE CONTACT OWNED A 2017 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, ANOTHER VEHICLE WAS CRASHED INTO AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT RECOLLECT THE EVENTS THAT OCCURRED THAT LEAD TO THE CRASH. THE CONTACT SUSTAINED FRACTURED KNEES, A HEAD INJURY DUE TO THE IMPACT THEIR HEAD CAME IN CONTACT WITH THE WINDSHIELD, AND A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE OTHER DRIVER OF THE VEHICLE CRASHED INTO SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE CONTACT CALLED FINDLAY CHRYSLER DODGE 10305 U.S. 224 WEST FINDLAY, OH 45840 (419) 423-1715 WHERE THEY TOLD THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND POSSIBLY OPEN A CASE FOR THE FAILURE. THE FAILURE MILEAGE WAS 69,000.*JB *TR *DT PHOTOS ATTACHED. *JB
Additional Notes:
TL* THE CONTACT OWNED A 2017 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, ANOTHER VEHICLE WAS CRASHED INTO AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT RECOLLECT THE EVENTS THAT OCCURRED THAT LEAD TO THE CRASH. THE CONTACT SUSTAINED FRACTURED KNEES, A HEAD INJURY DUE TO THE IMPACT THEIR HEAD CAME IN CONTACT WITH THE WINDSHIELD, AND A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE OTHER DRIVER OF THE VEHICLE CRASHED INTO SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE CONTACT CALLED FINDLAY CHRYSLER DODGE 10305 U.S. 224 WEST FINDLAY, OH 45840 (419) 423-1715 WHERE THEY TOLD THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND POSSIBLY OPEN A CASE FOR THE FAILURE. THE FAILURE MILEAGE WAS 69,000.*JB *TR *DT PHOTOS ATTACHED. *JB
Mfg Campaign: 11207318
Recall Date: May 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS ON A HOIST, AN UNKNOWN AFTER MARKET SPACER ON THE SPRING CAME OUT OF PLACE AND DAMAGED THE BOOT. THE INDEPENDENT MECHANIC REPAIRED THE THE VEHICLE. THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS LATER TAKEN TO THE DEALER (RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM OF VAN NUYS 6110 VAN NUYS BLVD, VAN NUYS, CA 91401 (818) 646-6908) FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT ASKED THE DEALER TO LOOK AT THE ISSUE CONCERNING THE SUSPENSION AND GIVE AN OPINION ON THE ISSUE. ANOTHER DEALER (AUTONATION CHRYSLER DODGE JEEP RAM VALENCIA 23820 CREEKSIDE RD, SANTA CLARITA, CA 91355 (661) 379-7709) HAD REPAIRED THE SPACER THE FIRST TIME BUT THE CONTACT WAS AGAIN CONCERNED THAT IF THE VEHICLE HIT A BUMP AND THE SPACER CAME OUT OF PLACE AGAIN IT COULD LEAD TO A LOSS OF CONTROL AND A POSSIBLE ACCIDENT. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS ON A HOIST, AN UNKNOWN AFTER MARKET SPACER ON THE SPRING CAME OUT OF PLACE AND DAMAGED THE BOOT. THE INDEPENDENT MECHANIC REPAIRED THE THE VEHICLE. THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS LATER TAKEN TO THE DEALER (RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM OF VAN NUYS 6110 VAN NUYS BLVD, VAN NUYS, CA 91401 (818) 646-6908) FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT ASKED THE DEALER TO LOOK AT THE ISSUE CONCERNING THE SUSPENSION AND GIVE AN OPINION ON THE ISSUE. ANOTHER DEALER (AUTONATION CHRYSLER DODGE JEEP RAM VALENCIA 23820 CREEKSIDE RD, SANTA CLARITA, CA 91355 (661) 379-7709) HAD REPAIRED THE SPACER THE FIRST TIME BUT THE CONTACT WAS AGAIN CONCERNED THAT IF THE VEHICLE HIT A BUMP AND THE SPACER CAME OUT OF PLACE AGAIN IT COULD LEAD TO A LOSS OF CONTROL AND A POSSIBLE ACCIDENT. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS ON A HOIST, AN UNKNOWN AFTER MARKET SPACER ON THE SPRING CAME OUT OF PLACE AND DAMAGED THE BOOT. THE INDEPENDENT MECHANIC REPAIRED THE THE VEHICLE. THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS LATER TAKEN TO THE DEALER (RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM OF VAN NUYS 6110 VAN NUYS BLVD, VAN NUYS, CA 91401 (818) 646-6908) FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT ASKED THE DEALER TO LOOK AT THE ISSUE CONCERNING THE SUSPENSION AND GIVE AN OPINION ON THE ISSUE. ANOTHER DEALER (AUTONATION CHRYSLER DODGE JEEP RAM VALENCIA 23820 CREEKSIDE RD, SANTA CLARITA, CA 91355 (661) 379-7709) HAD REPAIRED THE SPACER THE FIRST TIME BUT THE CONTACT WAS AGAIN CONCERNED THAT IF THE VEHICLE HIT A BUMP AND THE SPACER CAME OUT OF PLACE AGAIN IT COULD LEAD TO A LOSS OF CONTROL AND A POSSIBLE ACCIDENT. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11206557
Recall Date: May 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
MY VEHICLE IS SUBJECT TO A RECALL FOR THE STEERING DRAG LINK ASSEMBLY. THE RECALL STATES THE ASSEMBLY WILL BE INSPECTED AND WELDED AS THE REPAIR. THERE IS A REPLACEMENT PART LISTED ON THE RECALL HOWEVER DEALERS ARE NOT INSTALLING THE REVISED PART. I CONTACTED FCA (CHRYSLER) CORPORATE OFFICE ABOUT THE SAFETY CONCERN WITH WELDING STEERING COMPONENTS. MY CONTACT WAS TO RECEIVE THE REVISED STEERING DRAG LINK SINCE NO CREDIBLE AUTOMOTIVE AUTOMOTIVE SOURCE APPROVES OF WELDING STEERING COMPONENTS AND THAT BEYOND THE SAFETY ISSUE THE PART IS NO LONGER ADJUSTABLE OR FUNCTIONAL TO ADJUST DURING ROUTINE FRONT END ALIGNMENTS AND WILL REQUIRE REPLACEMENT AT THE OWNERS EXPENSE. THE RESPONSE FROM THE EXECUTIVE REFERRALS MANAGER WAS THAT I HAD ONE CHOICE AND THAT WAS TO BRING MY TRUCK TO A DEALER FOR THE STATED RECALL REPAIR AND THAT WELDING THE DRAG LINK WAS APPROVED BY THEIR ENGINEERS. I STATED THAT THE REPAIR WAS UNACCEPTABLE AND THAT I WOULD PAY FOR THE REVISED PART AND THE INSTALLATION THROUGH THE DEALER EVEN THOUGH MY TRUCK IS STILL COVERED BY THE ORIGINAL BUMPER TO BUMPER WARRANTY. I WAS INFORMED THAT NEITHER THE REPLACEMENT PART OR ANY OTHER CHRYSLER/MOPAR PART IS AVAILABLE FOR THE CONSUMER AND THEY WOULD NOT ASSIST ME IN HAVING THE DEALER INSTALL THE REVISED PART AT MY COST. I ASKED WHAT IF I HAVE A AFTERMARKET DRAG LINK INSTALLED. I WAS TOLD THE RECALL WOULD NOT BE CLEARED ON MY VEHICLE, I WOULD BE RESPONSIBLE FOR FOR ANY DEFECTS IN THE STEERING COMPONENTS, AND THAT FCA WOULD BE ABSOLVED OF ANY RESPONSIBILITY. ITS NO SECRET THAT FCA IS RATED LOWEST OF ANY MANUFACTURE IN CUSTOMER SATISFACTION, HOWEVER THIS IS A MAJOR SAFETY CONCERN FOR THE NEARLY ONE MILLION RECALLED VEHICLES. THE TRUCK IS NOT SAFE TO DRIVE AND FCA IS WORRIED ABOUT COST NOT SAFETY. FCA HAS GIVEN THE OWNERS NO OPTION BY REFUSING TO PROVIDE UPDATED PARTS AND FORBIDDING THE INSTALLATION OF AFTERMARKET PARTS.
Corrective Action:
MY VEHICLE IS SUBJECT TO A RECALL FOR THE STEERING DRAG LINK ASSEMBLY. THE RECALL STATES THE ASSEMBLY WILL BE INSPECTED AND WELDED AS THE REPAIR. THERE IS A REPLACEMENT PART LISTED ON THE RECALL HOWEVER DEALERS ARE NOT INSTALLING THE REVISED PART. I CONTACTED FCA (CHRYSLER) CORPORATE OFFICE ABOUT THE SAFETY CONCERN WITH WELDING STEERING COMPONENTS. MY CONTACT WAS TO RECEIVE THE REVISED STEERING DRAG LINK SINCE NO CREDIBLE AUTOMOTIVE AUTOMOTIVE SOURCE APPROVES OF WELDING STEERING COMPONENTS AND THAT BEYOND THE SAFETY ISSUE THE PART IS NO LONGER ADJUSTABLE OR FUNCTIONAL TO ADJUST DURING ROUTINE FRONT END ALIGNMENTS AND WILL REQUIRE REPLACEMENT AT THE OWNERS EXPENSE. THE RESPONSE FROM THE EXECUTIVE REFERRALS MANAGER WAS THAT I HAD ONE CHOICE AND THAT WAS TO BRING MY TRUCK TO A DEALER FOR THE STATED RECALL REPAIR AND THAT WELDING THE DRAG LINK WAS APPROVED BY THEIR ENGINEERS. I STATED THAT THE REPAIR WAS UNACCEPTABLE AND THAT I WOULD PAY FOR THE REVISED PART AND THE INSTALLATION THROUGH THE DEALER EVEN THOUGH MY TRUCK IS STILL COVERED BY THE ORIGINAL BUMPER TO BUMPER WARRANTY. I WAS INFORMED THAT NEITHER THE REPLACEMENT PART OR ANY OTHER CHRYSLER/MOPAR PART IS AVAILABLE FOR THE CONSUMER AND THEY WOULD NOT ASSIST ME IN HAVING THE DEALER INSTALL THE REVISED PART AT MY COST. I ASKED WHAT IF I HAVE A AFTERMARKET DRAG LINK INSTALLED. I WAS TOLD THE RECALL WOULD NOT BE CLEARED ON MY VEHICLE, I WOULD BE RESPONSIBLE FOR FOR ANY DEFECTS IN THE STEERING COMPONENTS, AND THAT FCA WOULD BE ABSOLVED OF ANY RESPONSIBILITY. ITS NO SECRET THAT FCA IS RATED LOWEST OF ANY MANUFACTURE IN CUSTOMER SATISFACTION, HOWEVER THIS IS A MAJOR SAFETY CONCERN FOR THE NEARLY ONE MILLION RECALLED VEHICLES. THE TRUCK IS NOT SAFE TO DRIVE AND FCA IS WORRIED ABOUT COST NOT SAFETY. FCA HAS GIVEN THE OWNERS NO OPTION BY REFUSING TO PROVIDE UPDATED PARTS AND FORBIDDING THE INSTALLATION OF AFTERMARKET PARTS.
Additional Notes:
MY VEHICLE IS SUBJECT TO A RECALL FOR THE STEERING DRAG LINK ASSEMBLY. THE RECALL STATES THE ASSEMBLY WILL BE INSPECTED AND WELDED AS THE REPAIR. THERE IS A REPLACEMENT PART LISTED ON THE RECALL HOWEVER DEALERS ARE NOT INSTALLING THE REVISED PART. I CONTACTED FCA (CHRYSLER) CORPORATE OFFICE ABOUT THE SAFETY CONCERN WITH WELDING STEERING COMPONENTS. MY CONTACT WAS TO RECEIVE THE REVISED STEERING DRAG LINK SINCE NO CREDIBLE AUTOMOTIVE AUTOMOTIVE SOURCE APPROVES OF WELDING STEERING COMPONENTS AND THAT BEYOND THE SAFETY ISSUE THE PART IS NO LONGER ADJUSTABLE OR FUNCTIONAL TO ADJUST DURING ROUTINE FRONT END ALIGNMENTS AND WILL REQUIRE REPLACEMENT AT THE OWNERS EXPENSE. THE RESPONSE FROM THE EXECUTIVE REFERRALS MANAGER WAS THAT I HAD ONE CHOICE AND THAT WAS TO BRING MY TRUCK TO A DEALER FOR THE STATED RECALL REPAIR AND THAT WELDING THE DRAG LINK WAS APPROVED BY THEIR ENGINEERS. I STATED THAT THE REPAIR WAS UNACCEPTABLE AND THAT I WOULD PAY FOR THE REVISED PART AND THE INSTALLATION THROUGH THE DEALER EVEN THOUGH MY TRUCK IS STILL COVERED BY THE ORIGINAL BUMPER TO BUMPER WARRANTY. I WAS INFORMED THAT NEITHER THE REPLACEMENT PART OR ANY OTHER CHRYSLER/MOPAR PART IS AVAILABLE FOR THE CONSUMER AND THEY WOULD NOT ASSIST ME IN HAVING THE DEALER INSTALL THE REVISED PART AT MY COST. I ASKED WHAT IF I HAVE A AFTERMARKET DRAG LINK INSTALLED. I WAS TOLD THE RECALL WOULD NOT BE CLEARED ON MY VEHICLE, I WOULD BE RESPONSIBLE FOR FOR ANY DEFECTS IN THE STEERING COMPONENTS, AND THAT FCA WOULD BE ABSOLVED OF ANY RESPONSIBILITY. ITS NO SECRET THAT FCA IS RATED LOWEST OF ANY MANUFACTURE IN CUSTOMER SATISFACTION, HOWEVER THIS IS A MAJOR SAFETY CONCERN FOR THE NEARLY ONE MILLION RECALLED VEHICLES. THE TRUCK IS NOT SAFE TO DRIVE AND FCA IS WORRIED ABOUT COST NOT SAFETY. FCA HAS GIVEN THE OWNERS NO OPTION BY REFUSING TO PROVIDE UPDATED PARTS AND FORBIDDING THE INSTALLATION OF AFTERMARKET PARTS.
Mfg Campaign: 11206288
Recall Date: May 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A06 DRAG LINK RECALL: PLANET CHRYSLER, DODGE, JEEP, RAM FIAT IN FLAGSTAFF AZ PRETENDED TO FIX THE RECALL HOWEVER THEY DID NOT FIXED IT PROPERLY. THEY NEVER CLEANED THE DRAG LINK FIRST. THEY PUT FEW DABS OF WELDING MATERIAL ON THE NUTS AND SLEEVE RIGHT ON TOP OF DIRT AND DID NOT WELD THEM TOGETHER LIKE THEY WERE SUPPOSE TO.
Corrective Action:
A06 DRAG LINK RECALL: PLANET CHRYSLER, DODGE, JEEP, RAM FIAT IN FLAGSTAFF AZ PRETENDED TO FIX THE RECALL HOWEVER THEY DID NOT FIXED IT PROPERLY. THEY NEVER CLEANED THE DRAG LINK FIRST. THEY PUT FEW DABS OF WELDING MATERIAL ON THE NUTS AND SLEEVE RIGHT ON TOP OF DIRT AND DID NOT WELD THEM TOGETHER LIKE THEY WERE SUPPOSE TO.
Additional Notes:
A06 DRAG LINK RECALL: PLANET CHRYSLER, DODGE, JEEP, RAM FIAT IN FLAGSTAFF AZ PRETENDED TO FIX THE RECALL HOWEVER THEY DID NOT FIXED IT PROPERLY. THEY NEVER CLEANED THE DRAG LINK FIRST. THEY PUT FEW DABS OF WELDING MATERIAL ON THE NUTS AND SLEEVE RIGHT ON TOP OF DIRT AND DID NOT WELD THEM TOGETHER LIKE THEY WERE SUPPOSE TO.
Mfg Campaign: 11203370
Recall Date: Apr 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS IS ABOUT MY DEAD PEDAL WHEN LETTING OF THE ACCELERATOR TO MERGE ECT THERE IS LIKE A 2 TO 3 SECOND DELAY IN POWER. I HAVE ALMOST BEEN HIT SEVERAL TIMES. I DO NOT TRUST THE TRUCK. SEEMS LIKE A ACCIDENT WAITING TO HAPPEN.
Corrective Action:
THIS IS ABOUT MY DEAD PEDAL WHEN LETTING OF THE ACCELERATOR TO MERGE ECT THERE IS LIKE A 2 TO 3 SECOND DELAY IN POWER. I HAVE ALMOST BEEN HIT SEVERAL TIMES. I DO NOT TRUST THE TRUCK. SEEMS LIKE A ACCIDENT WAITING TO HAPPEN.
Additional Notes:
THIS IS ABOUT MY DEAD PEDAL WHEN LETTING OF THE ACCELERATOR TO MERGE ECT THERE IS LIKE A 2 TO 3 SECOND DELAY IN POWER. I HAVE ALMOST BEEN HIT SEVERAL TIMES. I DO NOT TRUST THE TRUCK. SEEMS LIKE A ACCIDENT WAITING TO HAPPEN.
Mfg Campaign: 11203240
Recall Date: Apr 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THIS IS ABOUT MY DEAD PEDAL WHEN LETTING OF THE ACCELERATOR TO MERGE ECT THERE IS LIKE A 2 TO 3 SECOND DELAY IN POWER. I HAVE ALMOST BEEN HIT SEVERAL TIMES. I DO NOT TRUST THE TRUCK. SEEMS LIKE A ACCIDENT WAITING TO HAPPEN.
Corrective Action:
THIS IS ABOUT MY DEAD PEDAL WHEN LETTING OF THE ACCELERATOR TO MERGE ECT THERE IS LIKE A 2 TO 3 SECOND DELAY IN POWER. I HAVE ALMOST BEEN HIT SEVERAL TIMES. I DO NOT TRUST THE TRUCK. SEEMS LIKE A ACCIDENT WAITING TO HAPPEN.
Additional Notes:
THIS IS ABOUT MY DEAD PEDAL WHEN LETTING OF THE ACCELERATOR TO MERGE ECT THERE IS LIKE A 2 TO 3 SECOND DELAY IN POWER. I HAVE ALMOST BEEN HIT SEVERAL TIMES. I DO NOT TRUST THE TRUCK. SEEMS LIKE A ACCIDENT WAITING TO HAPPEN.
Mfg Campaign: 11203240
Recall Date: Apr 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THIS IS ABOUT MY DEAD PEDAL WHEN LETTING OF THE ACCELERATOR TO MERGE ECT THERE IS LIKE A 2 TO 3 SECOND DELAY IN POWER. I HAVE ALMOST BEEN HIT SEVERAL TIMES. I DO NOT TRUST THE TRUCK. SEEMS LIKE A ACCIDENT WAITING TO HAPPEN.
Corrective Action:
THIS IS ABOUT MY DEAD PEDAL WHEN LETTING OF THE ACCELERATOR TO MERGE ECT THERE IS LIKE A 2 TO 3 SECOND DELAY IN POWER. I HAVE ALMOST BEEN HIT SEVERAL TIMES. I DO NOT TRUST THE TRUCK. SEEMS LIKE A ACCIDENT WAITING TO HAPPEN.
Additional Notes:
THIS IS ABOUT MY DEAD PEDAL WHEN LETTING OF THE ACCELERATOR TO MERGE ECT THERE IS LIKE A 2 TO 3 SECOND DELAY IN POWER. I HAVE ALMOST BEEN HIT SEVERAL TIMES. I DO NOT TRUST THE TRUCK. SEEMS LIKE A ACCIDENT WAITING TO HAPPEN.
Mfg Campaign: 11203240
Recall Date: Apr 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
HAD A LEFT FRONT TIRE (NEXEN ROADIAN AT PRO 8-FACTORY INSTALLED-SIZE:LT 235/80R17) START VIBRATING AND PULLING TO THE RIGHT WHILE DRIVING TO WORK ON THE HIGHWAY.TIRE HAD A TOTAL OF 17199 MILES ON THEM. WHEN UNMOUNTED AT DISCOUNT TIRE, THERE WERE TREAD SEPARATION IN NUMEROUS SPOTS VISIBLE INSIDE TIRE.
Corrective Action:
HAD A LEFT FRONT TIRE (NEXEN ROADIAN AT PRO 8-FACTORY INSTALLED-SIZE:LT 235/80R17) START VIBRATING AND PULLING TO THE RIGHT WHILE DRIVING TO WORK ON THE HIGHWAY.TIRE HAD A TOTAL OF 17199 MILES ON THEM. WHEN UNMOUNTED AT DISCOUNT TIRE, THERE WERE TREAD SEPARATION IN NUMEROUS SPOTS VISIBLE INSIDE TIRE.
Additional Notes:
HAD A LEFT FRONT TIRE (NEXEN ROADIAN AT PRO 8-FACTORY INSTALLED-SIZE:LT 235/80R17) START VIBRATING AND PULLING TO THE RIGHT WHILE DRIVING TO WORK ON THE HIGHWAY.TIRE HAD A TOTAL OF 17199 MILES ON THEM. WHEN UNMOUNTED AT DISCOUNT TIRE, THERE WERE TREAD SEPARATION IN NUMEROUS SPOTS VISIBLE INSIDE TIRE.
Mfg Campaign: 11197044
Recall Date: Apr 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
NEXEN TIRES LT235/80R. HAD A RIGHT FRONT TIRE SEPARATE WITH 10,232 MILES ON IT. AS SOON AS THAT ONE WAS REPLACE PUT ON ANOTHER 220 MILE AND THE OTHER FRON TIRE SEPARATES. NEXEN WILL NOT HONOR AND CLAIM AND WILL NOT BACK THEIR PRODUCT. WHEN THE SECOND TIRE SEPARATED I WAS PULLING A 15K POUND 5TH WHEEL ON THE INTERSTATE. IT WAS LIKE I HAD THE DEATH WOBBLE NO MATTER WHAT SPEED. THESE ARE DANGEROUS TIRES AND SHOULD BE RECALLED. HOWEVER I AM NOT WAITING WITH THIS SAFETY ALL TIRES ARE BEING REPLACED. BOTH TIMES DURING SEPARATION I WAS DRIVING THE VEHICLE.
Corrective Action:
NEXEN TIRES LT235/80R. HAD A RIGHT FRONT TIRE SEPARATE WITH 10,232 MILES ON IT. AS SOON AS THAT ONE WAS REPLACE PUT ON ANOTHER 220 MILE AND THE OTHER FRON TIRE SEPARATES. NEXEN WILL NOT HONOR AND CLAIM AND WILL NOT BACK THEIR PRODUCT. WHEN THE SECOND TIRE SEPARATED I WAS PULLING A 15K POUND 5TH WHEEL ON THE INTERSTATE. IT WAS LIKE I HAD THE DEATH WOBBLE NO MATTER WHAT SPEED. THESE ARE DANGEROUS TIRES AND SHOULD BE RECALLED. HOWEVER I AM NOT WAITING WITH THIS SAFETY ALL TIRES ARE BEING REPLACED. BOTH TIMES DURING SEPARATION I WAS DRIVING THE VEHICLE.
Additional Notes:
NEXEN TIRES LT235/80R. HAD A RIGHT FRONT TIRE SEPARATE WITH 10,232 MILES ON IT. AS SOON AS THAT ONE WAS REPLACE PUT ON ANOTHER 220 MILE AND THE OTHER FRON TIRE SEPARATES. NEXEN WILL NOT HONOR AND CLAIM AND WILL NOT BACK THEIR PRODUCT. WHEN THE SECOND TIRE SEPARATED I WAS PULLING A 15K POUND 5TH WHEEL ON THE INTERSTATE. IT WAS LIKE I HAD THE DEATH WOBBLE NO MATTER WHAT SPEED. THESE ARE DANGEROUS TIRES AND SHOULD BE RECALLED. HOWEVER I AM NOT WAITING WITH THIS SAFETY ALL TIRES ARE BEING REPLACED. BOTH TIMES DURING SEPARATION I WAS DRIVING THE VEHICLE.
Mfg Campaign: 11196147
Recall Date: Apr 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
NEXEN TIRES LT235/80R. HAD A RIGHT FRONT TIRE SEPARATE WITH 10,232 MILES ON IT. AS SOON AS THAT ONE WAS REPLACE PUT ON ANOTHER 220 MILE AND THE OTHER FRON TIRE SEPARATES. NEXEN WILL NOT HONOR AND CLAIM AND WILL NOT BACK THEIR PRODUCT. WHEN THE SECOND TIRE SEPARATED I WAS PULLING A 15K POUND 5TH WHEEL ON THE INTERSTATE. IT WAS LIKE I HAD THE DEATH WOBBLE NO MATTER WHAT SPEED. THESE ARE DANGEROUS TIRES AND SHOULD BE RECALLED. HOWEVER I AM NOT WAITING WITH THIS SAFETY ALL TIRES ARE BEING REPLACED. BOTH TIMES DURING SEPARATION I WAS DRIVING THE VEHICLE.
Corrective Action:
NEXEN TIRES LT235/80R. HAD A RIGHT FRONT TIRE SEPARATE WITH 10,232 MILES ON IT. AS SOON AS THAT ONE WAS REPLACE PUT ON ANOTHER 220 MILE AND THE OTHER FRON TIRE SEPARATES. NEXEN WILL NOT HONOR AND CLAIM AND WILL NOT BACK THEIR PRODUCT. WHEN THE SECOND TIRE SEPARATED I WAS PULLING A 15K POUND 5TH WHEEL ON THE INTERSTATE. IT WAS LIKE I HAD THE DEATH WOBBLE NO MATTER WHAT SPEED. THESE ARE DANGEROUS TIRES AND SHOULD BE RECALLED. HOWEVER I AM NOT WAITING WITH THIS SAFETY ALL TIRES ARE BEING REPLACED. BOTH TIMES DURING SEPARATION I WAS DRIVING THE VEHICLE.
Additional Notes:
NEXEN TIRES LT235/80R. HAD A RIGHT FRONT TIRE SEPARATE WITH 10,232 MILES ON IT. AS SOON AS THAT ONE WAS REPLACE PUT ON ANOTHER 220 MILE AND THE OTHER FRON TIRE SEPARATES. NEXEN WILL NOT HONOR AND CLAIM AND WILL NOT BACK THEIR PRODUCT. WHEN THE SECOND TIRE SEPARATED I WAS PULLING A 15K POUND 5TH WHEEL ON THE INTERSTATE. IT WAS LIKE I HAD THE DEATH WOBBLE NO MATTER WHAT SPEED. THESE ARE DANGEROUS TIRES AND SHOULD BE RECALLED. HOWEVER I AM NOT WAITING WITH THIS SAFETY ALL TIRES ARE BEING REPLACED. BOTH TIMES DURING SEPARATION I WAS DRIVING THE VEHICLE.
Mfg Campaign: 11196147
Recall Date: Apr 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT SPOKE WITH THE MANUFACTURER AND DISAGREED WITH THEIR RECOMMENDATION TO WELD THE NUTS TO THE ADJUSTOR SLEEVE IF THEY MET THE TORQUE REQUIREMENTS. WESTGATE DODGE RAM (10936 STAR RD, WAKE FOREST, NC 27587, (919) 556-3137) AND A TECHNICIAN ALSO EXPRESSED DISBELIEF IN THE REPAIR RECOMMENDATION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT SPOKE WITH THE MANUFACTURER AND DISAGREED WITH THEIR RECOMMENDATION TO WELD THE NUTS TO THE ADJUSTOR SLEEVE IF THEY MET THE TORQUE REQUIREMENTS. WESTGATE DODGE RAM (10936 STAR RD, WAKE FOREST, NC 27587, (919) 556-3137) AND A TECHNICIAN ALSO EXPRESSED DISBELIEF IN THE REPAIR RECOMMENDATION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). THE CONTACT SPOKE WITH THE MANUFACTURER AND DISAGREED WITH THEIR RECOMMENDATION TO WELD THE NUTS TO THE ADJUSTOR SLEEVE IF THEY MET THE TORQUE REQUIREMENTS. WESTGATE DODGE RAM (10936 STAR RD, WAKE FOREST, NC 27587, (919) 556-3137) AND A TECHNICIAN ALSO EXPRESSED DISBELIEF IN THE REPAIR RECOMMENDATION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR
Mfg Campaign: 11193138
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
V06/NHTSA 19V-021 THE FIX FOR THIS RECALL IS NOT ADEQUATE , WELDING AN COMPONENT THAT HAS PART ITS FUNCTIONALLY, ADJUSTMENT AND MAINTAINABILITY, RENDERING IT USELESS , COULD BE CONSIDERED CAUSING IRREPARABLE DAMAGE. I BELIEVE RECALLS SHOULD NOT DAMAGE A VEHICLE , BUT RETURN IT AS FUNCTIONAL AS INTENDED.
Corrective Action:
V06/NHTSA 19V-021 THE FIX FOR THIS RECALL IS NOT ADEQUATE , WELDING AN COMPONENT THAT HAS PART ITS FUNCTIONALLY, ADJUSTMENT AND MAINTAINABILITY, RENDERING IT USELESS , COULD BE CONSIDERED CAUSING IRREPARABLE DAMAGE. I BELIEVE RECALLS SHOULD NOT DAMAGE A VEHICLE , BUT RETURN IT AS FUNCTIONAL AS INTENDED.
Additional Notes:
V06/NHTSA 19V-021 THE FIX FOR THIS RECALL IS NOT ADEQUATE , WELDING AN COMPONENT THAT HAS PART ITS FUNCTIONALLY, ADJUSTMENT AND MAINTAINABILITY, RENDERING IT USELESS , COULD BE CONSIDERED CAUSING IRREPARABLE DAMAGE. I BELIEVE RECALLS SHOULD NOT DAMAGE A VEHICLE , BUT RETURN IT AS FUNCTIONAL AS INTENDED.
Mfg Campaign: 11192713
Recall Date: Mar 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING TRUCK ON CRUISE CONTROL ON FLORIDA TURNPIKE AT 68MPH, NO POTHOLES OR ABNORMALITIES IN ROADWAY. TRUCK BEGAN TO SHIMMY REAL BAD. NURSED THE TRUCK HOME AND INSPECTED ALL ASPECTS OF FRONT END AND TIRE PRESSURE. PRESSURE WAS SET AT 80PSI PER MANUFACTURE RECOMMENDATION FOR FRONT TIRES. TOOK TRUCK TO DEALERSHIP AND THEY ADVISED BOTH FRONT NEXEN 235/80R17 TIRES HAD INNER WALL SEPARATION. THE TRUCK HAS ONLY 5734 MILES ON IT AND IT IS NOT ABUSED. EXTREMELY DISAPPOINTED THAT THESE TIRES FAILED AND COULD HAVE BEEN CATASTROPHIC IF I WAS HAULING MY 8000 CAMPER WITH FAMILY INSIDE OF IT. DEALERSHIP WOULD NO LET ME PHOTO THE TIRES, THEY SAID THEY WERE IN COMMUNICATION WITH NEXEN TO GET THEM REPLACED.
Corrective Action:
WHILE DRIVING TRUCK ON CRUISE CONTROL ON FLORIDA TURNPIKE AT 68MPH, NO POTHOLES OR ABNORMALITIES IN ROADWAY. TRUCK BEGAN TO SHIMMY REAL BAD. NURSED THE TRUCK HOME AND INSPECTED ALL ASPECTS OF FRONT END AND TIRE PRESSURE. PRESSURE WAS SET AT 80PSI PER MANUFACTURE RECOMMENDATION FOR FRONT TIRES. TOOK TRUCK TO DEALERSHIP AND THEY ADVISED BOTH FRONT NEXEN 235/80R17 TIRES HAD INNER WALL SEPARATION. THE TRUCK HAS ONLY 5734 MILES ON IT AND IT IS NOT ABUSED. EXTREMELY DISAPPOINTED THAT THESE TIRES FAILED AND COULD HAVE BEEN CATASTROPHIC IF I WAS HAULING MY 8000 CAMPER WITH FAMILY INSIDE OF IT. DEALERSHIP WOULD NO LET ME PHOTO THE TIRES, THEY SAID THEY WERE IN COMMUNICATION WITH NEXEN TO GET THEM REPLACED.
Additional Notes:
WHILE DRIVING TRUCK ON CRUISE CONTROL ON FLORIDA TURNPIKE AT 68MPH, NO POTHOLES OR ABNORMALITIES IN ROADWAY. TRUCK BEGAN TO SHIMMY REAL BAD. NURSED THE TRUCK HOME AND INSPECTED ALL ASPECTS OF FRONT END AND TIRE PRESSURE. PRESSURE WAS SET AT 80PSI PER MANUFACTURE RECOMMENDATION FOR FRONT TIRES. TOOK TRUCK TO DEALERSHIP AND THEY ADVISED BOTH FRONT NEXEN 235/80R17 TIRES HAD INNER WALL SEPARATION. THE TRUCK HAS ONLY 5734 MILES ON IT AND IT IS NOT ABUSED. EXTREMELY DISAPPOINTED THAT THESE TIRES FAILED AND COULD HAVE BEEN CATASTROPHIC IF I WAS HAULING MY 8000 CAMPER WITH FAMILY INSIDE OF IT. DEALERSHIP WOULD NO LET ME PHOTO THE TIRES, THEY SAID THEY WERE IN COMMUNICATION WITH NEXEN TO GET THEM REPLACED.
Mfg Campaign: 11190117
Recall Date: Mar 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). LITHIA CHRYSLER JEEP DODGE OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (855) 570-6024) STATED THAT THE PART WAS NOT AVAILABLE AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). LITHIA CHRYSLER JEEP DODGE OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (855) 570-6024) STATED THAT THE PART WAS NOT AVAILABLE AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V021000 (STEERING). LITHIA CHRYSLER JEEP DODGE OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (855) 570-6024) STATED THAT THE PART WAS NOT AVAILABLE AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11174751
Recall Date: Feb 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE ELECTRIC FAN WENT OUT AFTER 1YEAR JUST OVER 50,000 MILES AND IT SEEMS IT HAPPENING ON ENOUGH VEHICLES THAT THE FAN IS ON BACK ORDER. THE DAYTONA DODGE DEALERSHIP MISDIAGNOSED RADIATOR AND REPLACED IT, AND REFUSED TO REIMBURSE AFTER IT WAS CHECKED AND FOUND TO BE GOOD. THIS MIGHT HAVE MADE INSTALLING FAN EASIER. I MENTIONED THIS IN CASE IT'S A ON GOING PRACTICE.
Corrective Action:
THE ELECTRIC FAN WENT OUT AFTER 1YEAR JUST OVER 50,000 MILES AND IT SEEMS IT HAPPENING ON ENOUGH VEHICLES THAT THE FAN IS ON BACK ORDER. THE DAYTONA DODGE DEALERSHIP MISDIAGNOSED RADIATOR AND REPLACED IT, AND REFUSED TO REIMBURSE AFTER IT WAS CHECKED AND FOUND TO BE GOOD. THIS MIGHT HAVE MADE INSTALLING FAN EASIER. I MENTIONED THIS IN CASE IT'S A ON GOING PRACTICE.
Additional Notes:
THE ELECTRIC FAN WENT OUT AFTER 1YEAR JUST OVER 50,000 MILES AND IT SEEMS IT HAPPENING ON ENOUGH VEHICLES THAT THE FAN IS ON BACK ORDER. THE DAYTONA DODGE DEALERSHIP MISDIAGNOSED RADIATOR AND REPLACED IT, AND REFUSED TO REIMBURSE AFTER IT WAS CHECKED AND FOUND TO BE GOOD. THIS MIGHT HAVE MADE INSTALLING FAN EASIER. I MENTIONED THIS IN CASE IT'S A ON GOING PRACTICE.
Mfg Campaign: 11162088
Recall Date: Dec 17, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
'TAKATA RECALL' MIKE COMPLAINT IS WITH NEXEN TIRES, THE TIRES HAVE LESS THAN 16,000 MILES ON THEM AND WERE NOTED TO BE SEPARATING I CONTACTED NEXEN TIRE WHO TOLD ME TO LOOK AT THE WARRANTY AND REFUNDED ME A CHECK FOR $150 FOR TIRES AND INSTALLATION FOR OVER $450 FOR SOMETHING THAT IS NOT MY FAULT. I JUST FOUND ONLINE WHERE NIXON TIRES HAVE HAD INCIDENTS WITH THE SAME EXACT TIRE THAT I HAVE , I BELIEVE THIS WAS AN ISSUE THEY ARE AWARE ABOUT AND FAILED THE CONSUMER. I HAVE EXCHANGE THE TIRES FOR TWO NEW MEXICAN TIRES THINKING THIS MIGHT OF BEEN AN ISOLATED INCIDENT BUT BOTH PLACES FROM WHICH I GOT THE TIRES REPLACED THAT SAID THAT NEXT AND TIRES WE'RE SEPARATING AND THAT WAS THE CAUSE OF MY TIRE DAMAGE BUT NIXON HAS REFUSED TO REIMBURSE ME MY MONEY PLEASE HELP ME
Corrective Action:
'TAKATA RECALL' MIKE COMPLAINT IS WITH NEXEN TIRES, THE TIRES HAVE LESS THAN 16,000 MILES ON THEM AND WERE NOTED TO BE SEPARATING I CONTACTED NEXEN TIRE WHO TOLD ME TO LOOK AT THE WARRANTY AND REFUNDED ME A CHECK FOR $150 FOR TIRES AND INSTALLATION FOR OVER $450 FOR SOMETHING THAT IS NOT MY FAULT. I JUST FOUND ONLINE WHERE NIXON TIRES HAVE HAD INCIDENTS WITH THE SAME EXACT TIRE THAT I HAVE , I BELIEVE THIS WAS AN ISSUE THEY ARE AWARE ABOUT AND FAILED THE CONSUMER. I HAVE EXCHANGE THE TIRES FOR TWO NEW MEXICAN TIRES THINKING THIS MIGHT OF BEEN AN ISOLATED INCIDENT BUT BOTH PLACES FROM WHICH I GOT THE TIRES REPLACED THAT SAID THAT NEXT AND TIRES WE'RE SEPARATING AND THAT WAS THE CAUSE OF MY TIRE DAMAGE BUT NIXON HAS REFUSED TO REIMBURSE ME MY MONEY PLEASE HELP ME
Additional Notes:
'TAKATA RECALL' MIKE COMPLAINT IS WITH NEXEN TIRES, THE TIRES HAVE LESS THAN 16,000 MILES ON THEM AND WERE NOTED TO BE SEPARATING I CONTACTED NEXEN TIRE WHO TOLD ME TO LOOK AT THE WARRANTY AND REFUNDED ME A CHECK FOR $150 FOR TIRES AND INSTALLATION FOR OVER $450 FOR SOMETHING THAT IS NOT MY FAULT. I JUST FOUND ONLINE WHERE NIXON TIRES HAVE HAD INCIDENTS WITH THE SAME EXACT TIRE THAT I HAVE , I BELIEVE THIS WAS AN ISSUE THEY ARE AWARE ABOUT AND FAILED THE CONSUMER. I HAVE EXCHANGE THE TIRES FOR TWO NEW MEXICAN TIRES THINKING THIS MIGHT OF BEEN AN ISOLATED INCIDENT BUT BOTH PLACES FROM WHICH I GOT THE TIRES REPLACED THAT SAID THAT NEXT AND TIRES WE'RE SEPARATING AND THAT WAS THE CAUSE OF MY TIRE DAMAGE BUT NIXON HAS REFUSED TO REIMBURSE ME MY MONEY PLEASE HELP ME
Mfg Campaign: 11151157
Recall Date: Nov 13, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
THE ENTIRE TRUCK SHAKES AT 70MPH AND ABOVE. IT FEELS LIKE THE TIRES ARE EXTREMELY OUT OF BALANCE. THE DEALER HAS BALANCED AND ROAD FORCE BALANCED THE TIRES, BUT THIS HAS NOT SOLVED THE PROBLEM. CHRYSLER KNOWS ABOUT THIS PROBLEM BUT IS UNWILLING TO FIX IT.
Corrective Action:
THE ENTIRE TRUCK SHAKES AT 70MPH AND ABOVE. IT FEELS LIKE THE TIRES ARE EXTREMELY OUT OF BALANCE. THE DEALER HAS BALANCED AND ROAD FORCE BALANCED THE TIRES, BUT THIS HAS NOT SOLVED THE PROBLEM. CHRYSLER KNOWS ABOUT THIS PROBLEM BUT IS UNWILLING TO FIX IT.
Additional Notes:
THE ENTIRE TRUCK SHAKES AT 70MPH AND ABOVE. IT FEELS LIKE THE TIRES ARE EXTREMELY OUT OF BALANCE. THE DEALER HAS BALANCED AND ROAD FORCE BALANCED THE TIRES, BUT THIS HAS NOT SOLVED THE PROBLEM. CHRYSLER KNOWS ABOUT THIS PROBLEM BUT IS UNWILLING TO FIX IT.
Mfg Campaign: 11120877
Recall Date: Aug 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY TAILGATE KEEPS OPENING ON IT'S OWN WHENEVER IT WANTS TO. IT OPENS WHILE DRIVING AND PARKED. I TRANSPORT RVS FOR A LIVING AND IF THE TAILGATE FALLS AND I DON'T REALIZE IT, IT CAN DAMAGE THE UNIT AND I HAVE TO PAY TO FIX IT, WHEN IT IS A CHRYSLER KNOWN ISSUE. THE RECALL THAT JUST CAME OUT IS FOR ONLY SHORT BEDS AND I HAVE A LONG BED. I NEED THIS ISSUED RESOLVED UNDER THE RECALL, BUT CANNOT BECAUSE IT'S SUPPOSEDLY NOT INCLUDED IN THE RECALL. *DT*JB *DT*JB *DT*JB
Corrective Action:
MY TAILGATE KEEPS OPENING ON IT'S OWN WHENEVER IT WANTS TO. IT OPENS WHILE DRIVING AND PARKED. I TRANSPORT RVS FOR A LIVING AND IF THE TAILGATE FALLS AND I DON'T REALIZE IT, IT CAN DAMAGE THE UNIT AND I HAVE TO PAY TO FIX IT, WHEN IT IS A CHRYSLER KNOWN ISSUE. THE RECALL THAT JUST CAME OUT IS FOR ONLY SHORT BEDS AND I HAVE A LONG BED. I NEED THIS ISSUED RESOLVED UNDER THE RECALL, BUT CANNOT BECAUSE IT'S SUPPOSEDLY NOT INCLUDED IN THE RECALL. *DT*JB *DT*JB *DT*JB
Additional Notes:
MY TAILGATE KEEPS OPENING ON IT'S OWN WHENEVER IT WANTS TO. IT OPENS WHILE DRIVING AND PARKED. I TRANSPORT RVS FOR A LIVING AND IF THE TAILGATE FALLS AND I DON'T REALIZE IT, IT CAN DAMAGE THE UNIT AND I HAVE TO PAY TO FIX IT, WHEN IT IS A CHRYSLER KNOWN ISSUE. THE RECALL THAT JUST CAME OUT IS FOR ONLY SHORT BEDS AND I HAVE A LONG BED. I NEED THIS ISSUED RESOLVED UNDER THE RECALL, BUT CANNOT BECAUSE IT'S SUPPOSEDLY NOT INCLUDED IN THE RECALL. *DT*JB *DT*JB *DT*JB
Mfg Campaign: 11120861
Recall Date: Aug 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MULTIPLE TIMES MY TAILGATE HAS JUST FLIPPED OPEN ON IT'S OWN, WHEN PARKED AND HITTING THE LOCK BUTTON ON THE KEY FOB, AND WHILE DRIVING DOWN THE ROAD. THERE IS CURRENTLY A NEW RECALL ON RAM TRUCKS FOR THIS EXACT PROBLEM BUT THE RECALL EXCLUDES TRUCKS WITH 8' BEDS. MY TRUCK HAS AN 8' BED - AND HAS THIS PROBLEM AND SHOULD BE INCLUDED IN THE RECALL.
Corrective Action:
MULTIPLE TIMES MY TAILGATE HAS JUST FLIPPED OPEN ON IT'S OWN, WHEN PARKED AND HITTING THE LOCK BUTTON ON THE KEY FOB, AND WHILE DRIVING DOWN THE ROAD. THERE IS CURRENTLY A NEW RECALL ON RAM TRUCKS FOR THIS EXACT PROBLEM BUT THE RECALL EXCLUDES TRUCKS WITH 8' BEDS. MY TRUCK HAS AN 8' BED - AND HAS THIS PROBLEM AND SHOULD BE INCLUDED IN THE RECALL.
Additional Notes:
MULTIPLE TIMES MY TAILGATE HAS JUST FLIPPED OPEN ON IT'S OWN, WHEN PARKED AND HITTING THE LOCK BUTTON ON THE KEY FOB, AND WHILE DRIVING DOWN THE ROAD. THERE IS CURRENTLY A NEW RECALL ON RAM TRUCKS FOR THIS EXACT PROBLEM BUT THE RECALL EXCLUDES TRUCKS WITH 8' BEDS. MY TRUCK HAS AN 8' BED - AND HAS THIS PROBLEM AND SHOULD BE INCLUDED IN THE RECALL.
Mfg Campaign: 11118785
Recall Date: Aug 9, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury