Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y26, Y36
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Consumer Complaints
361 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FROM A DEAD STOP OR TRYING TO MERGE IN TRAFFIC WHEN HITTING THE ACCELERATOR THERE IS A 2 TO 3 SECOND HESITATION NO POWER AT ALL, THEN TAKES OFF. THIS IS VERY DANGEROUS AFRAID THIS IS GOING TO CAUSE AN ACCIDENT. I HAVE NOTICED A LOT OF PEOPLE ON THE WEB TALKING ABOUT IT, THEY ARE CALLING IT A DEAD PEDAL. HOW MANY PEOPLE DOES IT TAKE TO MAKE THIS A RECALL.
Corrective Action:
FROM A DEAD STOP OR TRYING TO MERGE IN TRAFFIC WHEN HITTING THE ACCELERATOR THERE IS A 2 TO 3 SECOND HESITATION NO POWER AT ALL, THEN TAKES OFF. THIS IS VERY DANGEROUS AFRAID THIS IS GOING TO CAUSE AN ACCIDENT. I HAVE NOTICED A LOT OF PEOPLE ON THE WEB TALKING ABOUT IT, THEY ARE CALLING IT A DEAD PEDAL. HOW MANY PEOPLE DOES IT TAKE TO MAKE THIS A RECALL.
Additional Notes:
FROM A DEAD STOP OR TRYING TO MERGE IN TRAFFIC WHEN HITTING THE ACCELERATOR THERE IS A 2 TO 3 SECOND HESITATION NO POWER AT ALL, THEN TAKES OFF. THIS IS VERY DANGEROUS AFRAID THIS IS GOING TO CAUSE AN ACCIDENT. I HAVE NOTICED A LOT OF PEOPLE ON THE WEB TALKING ABOUT IT, THEY ARE CALLING IT A DEAD PEDAL. HOW MANY PEOPLE DOES IT TAKE TO MAKE THIS A RECALL.
Mfg Campaign: 11072049
Recall Date: Feb 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), AND 17V824000 (EQUIPMENT). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/1/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), AND 17V824000 (EQUIPMENT). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/1/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), AND 17V824000 (EQUIPMENT). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/1/18*JB
Mfg Campaign: 11067420
Recall Date: Feb 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), AND 17V824000 (EQUIPMENT). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/1/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), AND 17V824000 (EQUIPMENT). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/1/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), AND 17V824000 (EQUIPMENT). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/1/18*JB
Mfg Campaign: 11067420
Recall Date: Feb 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), AND 17V824000 (EQUIPMENT). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/1/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), AND 17V824000 (EQUIPMENT). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/1/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING), 17V821000 (POWER TRAIN), AND 17V824000 (EQUIPMENT). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO, 9051 E COLONIAL DR, ORLANDO, FL 32817, (888) 292-3985) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/1/18*JB
Mfg Campaign: 11067420
Recall Date: Feb 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (RAY CHRYSLER DODGE JEEP RAM, 23 N US-12, FOX LAKE, IL 60020) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT STATED THAT THE KEY FAILED TO TURN OVER TO START THE VEHICLE AND THE VEHICLE WAS RANDOMLY STALLING. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (RAY CHRYSLER DODGE JEEP RAM, 23 N US-12, FOX LAKE, IL 60020) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT STATED THAT THE KEY FAILED TO TURN OVER TO START THE VEHICLE AND THE VEHICLE WAS RANDOMLY STALLING. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (RAY CHRYSLER DODGE JEEP RAM, 23 N US-12, FOX LAKE, IL 60020) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT STATED THAT THE KEY FAILED TO TURN OVER TO START THE VEHICLE AND THE VEHICLE WAS RANDOMLY STALLING. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11062990
Recall Date: Jan 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (RAY CHRYSLER DODGE JEEP RAM, 23 N US-12, FOX LAKE, IL 60020) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT STATED THAT THE KEY FAILED TO TURN OVER TO START THE VEHICLE AND THE VEHICLE WAS RANDOMLY STALLING. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (RAY CHRYSLER DODGE JEEP RAM, 23 N US-12, FOX LAKE, IL 60020) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT STATED THAT THE KEY FAILED TO TURN OVER TO START THE VEHICLE AND THE VEHICLE WAS RANDOMLY STALLING. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (RAY CHRYSLER DODGE JEEP RAM, 23 N US-12, FOX LAKE, IL 60020) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT STATED THAT THE KEY FAILED TO TURN OVER TO START THE VEHICLE AND THE VEHICLE WAS RANDOMLY STALLING. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11062990
Recall Date: Jan 16, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEE'S SUMMIT DODGE CHRYSLER JEEP RAM DEALER LOCATED AT 1051 SE OLDHAM PKWY, LEE'S SUMMIT, MO WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEE'S SUMMIT DODGE CHRYSLER JEEP RAM DEALER LOCATED AT 1051 SE OLDHAM PKWY, LEE'S SUMMIT, MO WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEE'S SUMMIT DODGE CHRYSLER JEEP RAM DEALER LOCATED AT 1051 SE OLDHAM PKWY, LEE'S SUMMIT, MO WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11058193
Recall Date: Jan 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING ON I-95 IN GEORGIA, ALL 8 OF THE LUG STUDS ON THE DRIVERS SIDE DUAL REAR WHEELS SHEARED OFF, CAUSING THE OUTER WHEEL TO SHOOT PAST THE TRUCK IN TRAFFIC, WHILE ATTEMPTING TO STOP THE VEHICLE. VEHICLE WAS MOVING AT A RATE OF 60 MPH WHEN THE ONSET OF SEVERE VIBRATION CAUSED ME TO LOOK FOR A SAFE PLACE TO PULL OVER, AND SLOW DOWN. THANK GOD THE OTHER REAR WHEEL REMAINED ON THE HUB, THOUGH COMPLETELY UNSECURED. THE TRUCK HAS JUST 4,500 MILES ON IT.
Corrective Action:
DRIVING ON I-95 IN GEORGIA, ALL 8 OF THE LUG STUDS ON THE DRIVERS SIDE DUAL REAR WHEELS SHEARED OFF, CAUSING THE OUTER WHEEL TO SHOOT PAST THE TRUCK IN TRAFFIC, WHILE ATTEMPTING TO STOP THE VEHICLE. VEHICLE WAS MOVING AT A RATE OF 60 MPH WHEN THE ONSET OF SEVERE VIBRATION CAUSED ME TO LOOK FOR A SAFE PLACE TO PULL OVER, AND SLOW DOWN. THANK GOD THE OTHER REAR WHEEL REMAINED ON THE HUB, THOUGH COMPLETELY UNSECURED. THE TRUCK HAS JUST 4,500 MILES ON IT.
Additional Notes:
DRIVING ON I-95 IN GEORGIA, ALL 8 OF THE LUG STUDS ON THE DRIVERS SIDE DUAL REAR WHEELS SHEARED OFF, CAUSING THE OUTER WHEEL TO SHOOT PAST THE TRUCK IN TRAFFIC, WHILE ATTEMPTING TO STOP THE VEHICLE. VEHICLE WAS MOVING AT A RATE OF 60 MPH WHEN THE ONSET OF SEVERE VIBRATION CAUSED ME TO LOOK FOR A SAFE PLACE TO PULL OVER, AND SLOW DOWN. THANK GOD THE OTHER REAR WHEEL REMAINED ON THE HUB, THOUGH COMPLETELY UNSECURED. THE TRUCK HAS JUST 4,500 MILES ON IT.
Mfg Campaign: 11058072
Recall Date: Jan 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
DRIVING ON I-95 IN GEORGIA, ALL 8 OF THE LUG STUDS ON THE DRIVERS SIDE DUAL REAR WHEELS SHEARED OFF, CAUSING THE OUTER WHEEL TO SHOOT PAST THE TRUCK IN TRAFFIC, WHILE ATTEMPTING TO STOP THE VEHICLE. VEHICLE WAS MOVING AT A RATE OF 60 MPH WHEN THE ONSET OF SEVERE VIBRATION CAUSED ME TO LOOK FOR A SAFE PLACE TO PULL OVER, AND SLOW DOWN. THANK GOD THE OTHER REAR WHEEL REMAINED ON THE HUB, THOUGH COMPLETELY UNSECURED. THE TRUCK HAS JUST 4,500 MILES ON IT.
Corrective Action:
DRIVING ON I-95 IN GEORGIA, ALL 8 OF THE LUG STUDS ON THE DRIVERS SIDE DUAL REAR WHEELS SHEARED OFF, CAUSING THE OUTER WHEEL TO SHOOT PAST THE TRUCK IN TRAFFIC, WHILE ATTEMPTING TO STOP THE VEHICLE. VEHICLE WAS MOVING AT A RATE OF 60 MPH WHEN THE ONSET OF SEVERE VIBRATION CAUSED ME TO LOOK FOR A SAFE PLACE TO PULL OVER, AND SLOW DOWN. THANK GOD THE OTHER REAR WHEEL REMAINED ON THE HUB, THOUGH COMPLETELY UNSECURED. THE TRUCK HAS JUST 4,500 MILES ON IT.
Additional Notes:
DRIVING ON I-95 IN GEORGIA, ALL 8 OF THE LUG STUDS ON THE DRIVERS SIDE DUAL REAR WHEELS SHEARED OFF, CAUSING THE OUTER WHEEL TO SHOOT PAST THE TRUCK IN TRAFFIC, WHILE ATTEMPTING TO STOP THE VEHICLE. VEHICLE WAS MOVING AT A RATE OF 60 MPH WHEN THE ONSET OF SEVERE VIBRATION CAUSED ME TO LOOK FOR A SAFE PLACE TO PULL OVER, AND SLOW DOWN. THANK GOD THE OTHER REAR WHEEL REMAINED ON THE HUB, THOUGH COMPLETELY UNSECURED. THE TRUCK HAS JUST 4,500 MILES ON IT.
Mfg Campaign: 11058072
Recall Date: Jan 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
DRIVING ON I-95 IN GEORGIA, ALL 8 OF THE LUG STUDS ON THE DRIVERS SIDE DUAL REAR WHEELS SHEARED OFF, CAUSING THE OUTER WHEEL TO SHOOT PAST THE TRUCK IN TRAFFIC, WHILE ATTEMPTING TO STOP THE VEHICLE. VEHICLE WAS MOVING AT A RATE OF 60 MPH WHEN THE ONSET OF SEVERE VIBRATION CAUSED ME TO LOOK FOR A SAFE PLACE TO PULL OVER, AND SLOW DOWN. THANK GOD THE OTHER REAR WHEEL REMAINED ON THE HUB, THOUGH COMPLETELY UNSECURED. THE TRUCK HAS JUST 4,500 MILES ON IT.
Corrective Action:
DRIVING ON I-95 IN GEORGIA, ALL 8 OF THE LUG STUDS ON THE DRIVERS SIDE DUAL REAR WHEELS SHEARED OFF, CAUSING THE OUTER WHEEL TO SHOOT PAST THE TRUCK IN TRAFFIC, WHILE ATTEMPTING TO STOP THE VEHICLE. VEHICLE WAS MOVING AT A RATE OF 60 MPH WHEN THE ONSET OF SEVERE VIBRATION CAUSED ME TO LOOK FOR A SAFE PLACE TO PULL OVER, AND SLOW DOWN. THANK GOD THE OTHER REAR WHEEL REMAINED ON THE HUB, THOUGH COMPLETELY UNSECURED. THE TRUCK HAS JUST 4,500 MILES ON IT.
Additional Notes:
DRIVING ON I-95 IN GEORGIA, ALL 8 OF THE LUG STUDS ON THE DRIVERS SIDE DUAL REAR WHEELS SHEARED OFF, CAUSING THE OUTER WHEEL TO SHOOT PAST THE TRUCK IN TRAFFIC, WHILE ATTEMPTING TO STOP THE VEHICLE. VEHICLE WAS MOVING AT A RATE OF 60 MPH WHEN THE ONSET OF SEVERE VIBRATION CAUSED ME TO LOOK FOR A SAFE PLACE TO PULL OVER, AND SLOW DOWN. THANK GOD THE OTHER REAR WHEEL REMAINED ON THE HUB, THOUGH COMPLETELY UNSECURED. THE TRUCK HAS JUST 4,500 MILES ON IT.
Mfg Campaign: 11058072
Recall Date: Jan 2, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
ISSUE : PRO COMP WHEELS SERIES 31 (#6031-8982) THE WHEEL ISSUES HAVE BEEN 3 SEPARATE INCIDENTS IN WHICH THE WHEEL CRACKS @ THE SPOKE AND FACE OF THE WHEEL CAUSING ALL THE AIR TO ESCAPE , CAUSING THE VEHICLE AND OPERATOR TO LOOSE CONTROL DUE TO WHEEL TIRE FAILURE WITH SUDDEN DEFLATION. PRO COMP WHEELS HAS BEEN NOTIFIED BUT TO NO PREVAIL NO RETURN RESPONSE FROM COMPANY. ALL 3 SEPARATE INCIDENTS HAVE BEEN WHILE TRAVELING AND RANGING FROM MILEAGE OF 171 MILES TO THE MOST CURRENT 19232 MILES ON VEHICLE. VEHICLE DOES NOT LEAVE THE ROAD AND TIRES AND WHEELS HAVE NOT BEEN ABUSED THROUGH THIS NIGHTMARE . THERE HAS BEEN NO REQUEST FROM MANUFACTURE TO PURCHASE RIMS BACK AS WELL AS WITH NO RESPONSE TO THE DEFECT IN THE WHEELS
Corrective Action:
ISSUE : PRO COMP WHEELS SERIES 31 (#6031-8982) THE WHEEL ISSUES HAVE BEEN 3 SEPARATE INCIDENTS IN WHICH THE WHEEL CRACKS @ THE SPOKE AND FACE OF THE WHEEL CAUSING ALL THE AIR TO ESCAPE , CAUSING THE VEHICLE AND OPERATOR TO LOOSE CONTROL DUE TO WHEEL TIRE FAILURE WITH SUDDEN DEFLATION. PRO COMP WHEELS HAS BEEN NOTIFIED BUT TO NO PREVAIL NO RETURN RESPONSE FROM COMPANY. ALL 3 SEPARATE INCIDENTS HAVE BEEN WHILE TRAVELING AND RANGING FROM MILEAGE OF 171 MILES TO THE MOST CURRENT 19232 MILES ON VEHICLE. VEHICLE DOES NOT LEAVE THE ROAD AND TIRES AND WHEELS HAVE NOT BEEN ABUSED THROUGH THIS NIGHTMARE . THERE HAS BEEN NO REQUEST FROM MANUFACTURE TO PURCHASE RIMS BACK AS WELL AS WITH NO RESPONSE TO THE DEFECT IN THE WHEELS
Additional Notes:
ISSUE : PRO COMP WHEELS SERIES 31 (#6031-8982) THE WHEEL ISSUES HAVE BEEN 3 SEPARATE INCIDENTS IN WHICH THE WHEEL CRACKS @ THE SPOKE AND FACE OF THE WHEEL CAUSING ALL THE AIR TO ESCAPE , CAUSING THE VEHICLE AND OPERATOR TO LOOSE CONTROL DUE TO WHEEL TIRE FAILURE WITH SUDDEN DEFLATION. PRO COMP WHEELS HAS BEEN NOTIFIED BUT TO NO PREVAIL NO RETURN RESPONSE FROM COMPANY. ALL 3 SEPARATE INCIDENTS HAVE BEEN WHILE TRAVELING AND RANGING FROM MILEAGE OF 171 MILES TO THE MOST CURRENT 19232 MILES ON VEHICLE. VEHICLE DOES NOT LEAVE THE ROAD AND TIRES AND WHEELS HAVE NOT BEEN ABUSED THROUGH THIS NIGHTMARE . THERE HAS BEEN NO REQUEST FROM MANUFACTURE TO PURCHASE RIMS BACK AS WELL AS WITH NO RESPONSE TO THE DEFECT IN THE WHEELS
Mfg Campaign: 11051874
Recall Date: Dec 2, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
2017 RAM PROMASTER 3500 AUTOMATIC TRANSMISSION DOWNSHIFTS ON ITS OWN COMING DOWN MOUNTAIN GRADES AND FORCES YOU TO STOP ON THE SHOULDER BECAUSE THE TRANSMISSION CONTINUES TO DOWNSHIFT ON ITS OWN. ONCE YOU ARE STOPPED AND IN FIRST GEAR YOU MAY CONTINUE DOWN THE MOUNTAIN TILL ITS DOES IT AGAIN ALL THE WHILE OTHER AUTOMOBILES AND SEMIS ARE PASSING YOU AT HIGH RATES OF SPEED. YOU MUST COME DOWN A MOUNTAIN IN NEUTRAL. THE ONLY WAY TO STOP THE DOWNSHIFTING AND THE RPMS SHOOT UP TO 4000 RPMS, IS TO SHIFT TO NEUTRAL OR STOP AND START OVER AGAIN. IN SNOW AND ICE ON STEEP GRADES THIS MAY CAUSE THE VEHICLE TO LOSE CONTROL AND SLIDE OFF THE CLIFF. WHEN THE VEHICLE FEELS THE PUSH OF ITS OWN WEIGHT AND BEGINS TO ACCELERATE ON ITS OWN DOWN AN INCLINE IT MAY DOWNSHIFT ON ITS OWN OR TAPPING THE BRAKE WILL MAKE IT GO INTO THIS CONDITION. THEREFORE THERE IS NO BRAKING COMING DOWN A MOUNTAIN.
Corrective Action:
2017 RAM PROMASTER 3500 AUTOMATIC TRANSMISSION DOWNSHIFTS ON ITS OWN COMING DOWN MOUNTAIN GRADES AND FORCES YOU TO STOP ON THE SHOULDER BECAUSE THE TRANSMISSION CONTINUES TO DOWNSHIFT ON ITS OWN. ONCE YOU ARE STOPPED AND IN FIRST GEAR YOU MAY CONTINUE DOWN THE MOUNTAIN TILL ITS DOES IT AGAIN ALL THE WHILE OTHER AUTOMOBILES AND SEMIS ARE PASSING YOU AT HIGH RATES OF SPEED. YOU MUST COME DOWN A MOUNTAIN IN NEUTRAL. THE ONLY WAY TO STOP THE DOWNSHIFTING AND THE RPMS SHOOT UP TO 4000 RPMS, IS TO SHIFT TO NEUTRAL OR STOP AND START OVER AGAIN. IN SNOW AND ICE ON STEEP GRADES THIS MAY CAUSE THE VEHICLE TO LOSE CONTROL AND SLIDE OFF THE CLIFF. WHEN THE VEHICLE FEELS THE PUSH OF ITS OWN WEIGHT AND BEGINS TO ACCELERATE ON ITS OWN DOWN AN INCLINE IT MAY DOWNSHIFT ON ITS OWN OR TAPPING THE BRAKE WILL MAKE IT GO INTO THIS CONDITION. THEREFORE THERE IS NO BRAKING COMING DOWN A MOUNTAIN.
Additional Notes:
2017 RAM PROMASTER 3500 AUTOMATIC TRANSMISSION DOWNSHIFTS ON ITS OWN COMING DOWN MOUNTAIN GRADES AND FORCES YOU TO STOP ON THE SHOULDER BECAUSE THE TRANSMISSION CONTINUES TO DOWNSHIFT ON ITS OWN. ONCE YOU ARE STOPPED AND IN FIRST GEAR YOU MAY CONTINUE DOWN THE MOUNTAIN TILL ITS DOES IT AGAIN ALL THE WHILE OTHER AUTOMOBILES AND SEMIS ARE PASSING YOU AT HIGH RATES OF SPEED. YOU MUST COME DOWN A MOUNTAIN IN NEUTRAL. THE ONLY WAY TO STOP THE DOWNSHIFTING AND THE RPMS SHOOT UP TO 4000 RPMS, IS TO SHIFT TO NEUTRAL OR STOP AND START OVER AGAIN. IN SNOW AND ICE ON STEEP GRADES THIS MAY CAUSE THE VEHICLE TO LOSE CONTROL AND SLIDE OFF THE CLIFF. WHEN THE VEHICLE FEELS THE PUSH OF ITS OWN WEIGHT AND BEGINS TO ACCELERATE ON ITS OWN DOWN AN INCLINE IT MAY DOWNSHIFT ON ITS OWN OR TAPPING THE BRAKE WILL MAKE IT GO INTO THIS CONDITION. THEREFORE THERE IS NO BRAKING COMING DOWN A MOUNTAIN.
Mfg Campaign: 11048084
Recall Date: Nov 22, 2017
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THERE IS A CHASSIS VIBRATION ISSUE WHERE THE ENTIRE TRUCK SHAKES AT SPEEDS OVER 60 MPH. THE SEATS SHAKE AND THE WHOLE TRUCK SHAKES AS IF A TIRE IS REALLY OUT OF BALANCE. THERE IS NO SHAKE IN THE STEERING WHEEL HOWEVER, AND NEW TIRES, AND RECENTLY BALANCED TIRES, HAVE NO EFFECT ON THE ISSUE. IT SEEMS TO START IN THE REAR OF THE VEHICLE. MANY PEOPLE ON THE FORUMS REPORT THE SAME PROBLEM AND NO ONE HAS FOUND A FIX FOR IT THAT I KNOW OF. DEALERS JUST THROW NEW TIRES AND WHEELS AT THE PROBLEM WITH NO RESOLUTION. CHECK FORUMS LIKE CUMMINSFORUM.COM AND TURBO DIESEL REGISTER FOR THE HUNDREDS OF THREADS ON THE ISSUE. ALSO APPEARS 2500 AND 3500S ARE BOTH EFFECTED AND HAVE DIFFERENT REAR SUSPENSION SETUPS.
Corrective Action:
THERE IS A CHASSIS VIBRATION ISSUE WHERE THE ENTIRE TRUCK SHAKES AT SPEEDS OVER 60 MPH. THE SEATS SHAKE AND THE WHOLE TRUCK SHAKES AS IF A TIRE IS REALLY OUT OF BALANCE. THERE IS NO SHAKE IN THE STEERING WHEEL HOWEVER, AND NEW TIRES, AND RECENTLY BALANCED TIRES, HAVE NO EFFECT ON THE ISSUE. IT SEEMS TO START IN THE REAR OF THE VEHICLE. MANY PEOPLE ON THE FORUMS REPORT THE SAME PROBLEM AND NO ONE HAS FOUND A FIX FOR IT THAT I KNOW OF. DEALERS JUST THROW NEW TIRES AND WHEELS AT THE PROBLEM WITH NO RESOLUTION. CHECK FORUMS LIKE CUMMINSFORUM.COM AND TURBO DIESEL REGISTER FOR THE HUNDREDS OF THREADS ON THE ISSUE. ALSO APPEARS 2500 AND 3500S ARE BOTH EFFECTED AND HAVE DIFFERENT REAR SUSPENSION SETUPS.
Additional Notes:
THERE IS A CHASSIS VIBRATION ISSUE WHERE THE ENTIRE TRUCK SHAKES AT SPEEDS OVER 60 MPH. THE SEATS SHAKE AND THE WHOLE TRUCK SHAKES AS IF A TIRE IS REALLY OUT OF BALANCE. THERE IS NO SHAKE IN THE STEERING WHEEL HOWEVER, AND NEW TIRES, AND RECENTLY BALANCED TIRES, HAVE NO EFFECT ON THE ISSUE. IT SEEMS TO START IN THE REAR OF THE VEHICLE. MANY PEOPLE ON THE FORUMS REPORT THE SAME PROBLEM AND NO ONE HAS FOUND A FIX FOR IT THAT I KNOW OF. DEALERS JUST THROW NEW TIRES AND WHEELS AT THE PROBLEM WITH NO RESOLUTION. CHECK FORUMS LIKE CUMMINSFORUM.COM AND TURBO DIESEL REGISTER FOR THE HUNDREDS OF THREADS ON THE ISSUE. ALSO APPEARS 2500 AND 3500S ARE BOTH EFFECTED AND HAVE DIFFERENT REAR SUSPENSION SETUPS.
Mfg Campaign: 11024841
Recall Date: Sep 21, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THERE IS A CHASSIS VIBRATION ISSUE WHERE THE ENTIRE TRUCK SHAKES AT SPEEDS OVER 60 MPH. THE SEATS SHAKE AND THE WHOLE TRUCK SHAKES AS IF A TIRE IS REALLY OUT OF BALANCE. THERE IS NO SHAKE IN THE STEERING WHEEL HOWEVER, AND NEW TIRES, AND RECENTLY BALANCED TIRES, HAVE NO EFFECT ON THE ISSUE. IT SEEMS TO START IN THE REAR OF THE VEHICLE. MANY PEOPLE ON THE FORUMS REPORT THE SAME PROBLEM AND NO ONE HAS FOUND A FIX FOR IT THAT I KNOW OF. DEALERS JUST THROW NEW TIRES AND WHEELS AT THE PROBLEM WITH NO RESOLUTION. CHECK FORUMS LIKE CUMMINSFORUM.COM AND TURBO DIESEL REGISTER FOR THE HUNDREDS OF THREADS ON THE ISSUE. ALSO APPEARS 2500 AND 3500S ARE BOTH EFFECTED AND HAVE DIFFERENT REAR SUSPENSION SETUPS.
Corrective Action:
THERE IS A CHASSIS VIBRATION ISSUE WHERE THE ENTIRE TRUCK SHAKES AT SPEEDS OVER 60 MPH. THE SEATS SHAKE AND THE WHOLE TRUCK SHAKES AS IF A TIRE IS REALLY OUT OF BALANCE. THERE IS NO SHAKE IN THE STEERING WHEEL HOWEVER, AND NEW TIRES, AND RECENTLY BALANCED TIRES, HAVE NO EFFECT ON THE ISSUE. IT SEEMS TO START IN THE REAR OF THE VEHICLE. MANY PEOPLE ON THE FORUMS REPORT THE SAME PROBLEM AND NO ONE HAS FOUND A FIX FOR IT THAT I KNOW OF. DEALERS JUST THROW NEW TIRES AND WHEELS AT THE PROBLEM WITH NO RESOLUTION. CHECK FORUMS LIKE CUMMINSFORUM.COM AND TURBO DIESEL REGISTER FOR THE HUNDREDS OF THREADS ON THE ISSUE. ALSO APPEARS 2500 AND 3500S ARE BOTH EFFECTED AND HAVE DIFFERENT REAR SUSPENSION SETUPS.
Additional Notes:
THERE IS A CHASSIS VIBRATION ISSUE WHERE THE ENTIRE TRUCK SHAKES AT SPEEDS OVER 60 MPH. THE SEATS SHAKE AND THE WHOLE TRUCK SHAKES AS IF A TIRE IS REALLY OUT OF BALANCE. THERE IS NO SHAKE IN THE STEERING WHEEL HOWEVER, AND NEW TIRES, AND RECENTLY BALANCED TIRES, HAVE NO EFFECT ON THE ISSUE. IT SEEMS TO START IN THE REAR OF THE VEHICLE. MANY PEOPLE ON THE FORUMS REPORT THE SAME PROBLEM AND NO ONE HAS FOUND A FIX FOR IT THAT I KNOW OF. DEALERS JUST THROW NEW TIRES AND WHEELS AT THE PROBLEM WITH NO RESOLUTION. CHECK FORUMS LIKE CUMMINSFORUM.COM AND TURBO DIESEL REGISTER FOR THE HUNDREDS OF THREADS ON THE ISSUE. ALSO APPEARS 2500 AND 3500S ARE BOTH EFFECTED AND HAVE DIFFERENT REAR SUSPENSION SETUPS.
Mfg Campaign: 11024841
Recall Date: Sep 21, 2017
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
THERE IS A CHASSIS VIBRATION ISSUE WHERE THE ENTIRE TRUCK SHAKES AT SPEEDS OVER 60 MPH. THE SEATS SHAKE AND THE WHOLE TRUCK SHAKES AS IF A TIRE IS REALLY OUT OF BALANCE. THERE IS NO SHAKE IN THE STEERING WHEEL HOWEVER, AND NEW TIRES, AND RECENTLY BALANCED TIRES, HAVE NO EFFECT ON THE ISSUE. IT SEEMS TO START IN THE REAR OF THE VEHICLE. MANY PEOPLE ON THE FORUMS REPORT THE SAME PROBLEM AND NO ONE HAS FOUND A FIX FOR IT THAT I KNOW OF. DEALERS JUST THROW NEW TIRES AND WHEELS AT THE PROBLEM WITH NO RESOLUTION. CHECK FORUMS LIKE CUMMINSFORUM.COM AND TURBO DIESEL REGISTER FOR THE HUNDREDS OF THREADS ON THE ISSUE. ALSO APPEARS 2500 AND 3500S ARE BOTH EFFECTED AND HAVE DIFFERENT REAR SUSPENSION SETUPS.
Corrective Action:
THERE IS A CHASSIS VIBRATION ISSUE WHERE THE ENTIRE TRUCK SHAKES AT SPEEDS OVER 60 MPH. THE SEATS SHAKE AND THE WHOLE TRUCK SHAKES AS IF A TIRE IS REALLY OUT OF BALANCE. THERE IS NO SHAKE IN THE STEERING WHEEL HOWEVER, AND NEW TIRES, AND RECENTLY BALANCED TIRES, HAVE NO EFFECT ON THE ISSUE. IT SEEMS TO START IN THE REAR OF THE VEHICLE. MANY PEOPLE ON THE FORUMS REPORT THE SAME PROBLEM AND NO ONE HAS FOUND A FIX FOR IT THAT I KNOW OF. DEALERS JUST THROW NEW TIRES AND WHEELS AT THE PROBLEM WITH NO RESOLUTION. CHECK FORUMS LIKE CUMMINSFORUM.COM AND TURBO DIESEL REGISTER FOR THE HUNDREDS OF THREADS ON THE ISSUE. ALSO APPEARS 2500 AND 3500S ARE BOTH EFFECTED AND HAVE DIFFERENT REAR SUSPENSION SETUPS.
Additional Notes:
THERE IS A CHASSIS VIBRATION ISSUE WHERE THE ENTIRE TRUCK SHAKES AT SPEEDS OVER 60 MPH. THE SEATS SHAKE AND THE WHOLE TRUCK SHAKES AS IF A TIRE IS REALLY OUT OF BALANCE. THERE IS NO SHAKE IN THE STEERING WHEEL HOWEVER, AND NEW TIRES, AND RECENTLY BALANCED TIRES, HAVE NO EFFECT ON THE ISSUE. IT SEEMS TO START IN THE REAR OF THE VEHICLE. MANY PEOPLE ON THE FORUMS REPORT THE SAME PROBLEM AND NO ONE HAS FOUND A FIX FOR IT THAT I KNOW OF. DEALERS JUST THROW NEW TIRES AND WHEELS AT THE PROBLEM WITH NO RESOLUTION. CHECK FORUMS LIKE CUMMINSFORUM.COM AND TURBO DIESEL REGISTER FOR THE HUNDREDS OF THREADS ON THE ISSUE. ALSO APPEARS 2500 AND 3500S ARE BOTH EFFECTED AND HAVE DIFFERENT REAR SUSPENSION SETUPS.
Mfg Campaign: 11024841
Recall Date: Sep 21, 2017
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE INTERGRATED TOWING BREAK CONTROLLER IS FAULTY AND WILL NOT STOP MY CAMPER IN AN EMERGENCY SITUATION..
Corrective Action:
THE INTERGRATED TOWING BREAK CONTROLLER IS FAULTY AND WILL NOT STOP MY CAMPER IN AN EMERGENCY SITUATION..
Additional Notes:
THE INTERGRATED TOWING BREAK CONTROLLER IS FAULTY AND WILL NOT STOP MY CAMPER IN AN EMERGENCY SITUATION..
Mfg Campaign: 11022729
Recall Date: Sep 11, 2017
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE A RAM 3500 SINGLE REAR WHEEL TRUCK WITH INTEGRATED BRAKE CONTROLLER. IT WAS HOOKED UP TO MY 10,000# GVW 5TH WHEEL TRAILER THIS PAST WEEKEND AND NO MATTER HOW I SET THE CONTROLLER, FOR EITHER BRAKING STRENGTH OR TRAILER SELECTION TYPE, IT PROVIDES IMPERCEPTIBLE BRAKING TO THE TRAILER. IT NEARLY PUSHED ME RIGHT THROUGH AN INTERSECTION AT 25 MPH BECAUSE THERE WAS NO BRAKING. THIS OCCURRED ON A 35 MPH LEVEL GRADE AND I WAS SLOWED AT THE TIME FOR AN APPROACHING RED LIGHT. TRUCK IS RATED TO TOW MUCH MORE. I DISCONNECTED FACTORY UNIT AND PUT IN AN AFTERMARKET AND IT WORKED EXACTLY AS IT SHOULD, WHICH SHOULD RULE OUT BOTH THE TRAILER AND TRUCK WIRING AS IT USES THE SAME WITH JUST AN PLUG SWITCHED FROM INTERNAL BRAKE CONTROLLER TO AFTERMARKET.. I HAVE SEEN MANY POSTINGS ABOUT THIS ON THE INTERNET AND IT SEEMS FCA HAS A STAR CASE ON THIS AS WELL #S1508000014. I FEEL THIS CAN PUT ANY DRIVER IN A VERY BAD OR DEADLY SITUATION VERY QUICKLY. I HAD BOTH A 2010 AND A 2012 RAM 3500 TRUCKS WITH THE SAME CONTROLLER AND TOWING THE SAME TRAILERS AND THERE WERE NO ISSUES AT ALL. I WILL BE TAKING THIS TO A DEALER IN ABOUT 2 WEEKS FOR TESTING, BUT ALL POSTINGS I HAVE SEEN SHOW NO RESOLUTION FROM FCA ON THIS PROBLEM. I THINK IT IS IMPERATIVE THAT THIS GETS REVIEWED BEFORE SOMEONE GETS KILLED BY THIS.
Corrective Action:
I HAVE A RAM 3500 SINGLE REAR WHEEL TRUCK WITH INTEGRATED BRAKE CONTROLLER. IT WAS HOOKED UP TO MY 10,000# GVW 5TH WHEEL TRAILER THIS PAST WEEKEND AND NO MATTER HOW I SET THE CONTROLLER, FOR EITHER BRAKING STRENGTH OR TRAILER SELECTION TYPE, IT PROVIDES IMPERCEPTIBLE BRAKING TO THE TRAILER. IT NEARLY PUSHED ME RIGHT THROUGH AN INTERSECTION AT 25 MPH BECAUSE THERE WAS NO BRAKING. THIS OCCURRED ON A 35 MPH LEVEL GRADE AND I WAS SLOWED AT THE TIME FOR AN APPROACHING RED LIGHT. TRUCK IS RATED TO TOW MUCH MORE. I DISCONNECTED FACTORY UNIT AND PUT IN AN AFTERMARKET AND IT WORKED EXACTLY AS IT SHOULD, WHICH SHOULD RULE OUT BOTH THE TRAILER AND TRUCK WIRING AS IT USES THE SAME WITH JUST AN PLUG SWITCHED FROM INTERNAL BRAKE CONTROLLER TO AFTERMARKET.. I HAVE SEEN MANY POSTINGS ABOUT THIS ON THE INTERNET AND IT SEEMS FCA HAS A STAR CASE ON THIS AS WELL #S1508000014. I FEEL THIS CAN PUT ANY DRIVER IN A VERY BAD OR DEADLY SITUATION VERY QUICKLY. I HAD BOTH A 2010 AND A 2012 RAM 3500 TRUCKS WITH THE SAME CONTROLLER AND TOWING THE SAME TRAILERS AND THERE WERE NO ISSUES AT ALL. I WILL BE TAKING THIS TO A DEALER IN ABOUT 2 WEEKS FOR TESTING, BUT ALL POSTINGS I HAVE SEEN SHOW NO RESOLUTION FROM FCA ON THIS PROBLEM. I THINK IT IS IMPERATIVE THAT THIS GETS REVIEWED BEFORE SOMEONE GETS KILLED BY THIS.
Additional Notes:
I HAVE A RAM 3500 SINGLE REAR WHEEL TRUCK WITH INTEGRATED BRAKE CONTROLLER. IT WAS HOOKED UP TO MY 10,000# GVW 5TH WHEEL TRAILER THIS PAST WEEKEND AND NO MATTER HOW I SET THE CONTROLLER, FOR EITHER BRAKING STRENGTH OR TRAILER SELECTION TYPE, IT PROVIDES IMPERCEPTIBLE BRAKING TO THE TRAILER. IT NEARLY PUSHED ME RIGHT THROUGH AN INTERSECTION AT 25 MPH BECAUSE THERE WAS NO BRAKING. THIS OCCURRED ON A 35 MPH LEVEL GRADE AND I WAS SLOWED AT THE TIME FOR AN APPROACHING RED LIGHT. TRUCK IS RATED TO TOW MUCH MORE. I DISCONNECTED FACTORY UNIT AND PUT IN AN AFTERMARKET AND IT WORKED EXACTLY AS IT SHOULD, WHICH SHOULD RULE OUT BOTH THE TRAILER AND TRUCK WIRING AS IT USES THE SAME WITH JUST AN PLUG SWITCHED FROM INTERNAL BRAKE CONTROLLER TO AFTERMARKET.. I HAVE SEEN MANY POSTINGS ABOUT THIS ON THE INTERNET AND IT SEEMS FCA HAS A STAR CASE ON THIS AS WELL #S1508000014. I FEEL THIS CAN PUT ANY DRIVER IN A VERY BAD OR DEADLY SITUATION VERY QUICKLY. I HAD BOTH A 2010 AND A 2012 RAM 3500 TRUCKS WITH THE SAME CONTROLLER AND TOWING THE SAME TRAILERS AND THERE WERE NO ISSUES AT ALL. I WILL BE TAKING THIS TO A DEALER IN ABOUT 2 WEEKS FOR TESTING, BUT ALL POSTINGS I HAVE SEEN SHOW NO RESOLUTION FROM FCA ON THIS PROBLEM. I THINK IT IS IMPERATIVE THAT THIS GETS REVIEWED BEFORE SOMEONE GETS KILLED BY THIS.
Mfg Campaign: 10992696
Recall Date: Jun 1, 2017
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS DRIVING IN HEAVY TRAFFIC ON THE FREEWAY AND ATTEMPTING TO MERGE TO THE RIGHT TO EXIT THE FREEWAY. WHEN I PRESSED THE GAS PEDAL TO THE FLOOR TO ACCELERATE AND MERGE INTO TRAFFIC, THE ENGINE HESITATED AND THERE WAS NO POWER AT ALL FOR 2-3 SECONDS. AFTER THAT SHORT PERIOD, THE ENGINE ACCELERATED AND I WAS ABLE TO SAFELY MERGE. THIS SUDDEN FAILURE TO ACCELERATE WHEN MERGING IS A HAZARD BECAUSE WHILE WAITING FOR POWER FROM THE ENGINE ANOTHER CAR COULD CLOSE THE DISTANCE AND HIT ME DUE TO THE UNEXPECTED HESITATION.
Corrective Action:
I WAS DRIVING IN HEAVY TRAFFIC ON THE FREEWAY AND ATTEMPTING TO MERGE TO THE RIGHT TO EXIT THE FREEWAY. WHEN I PRESSED THE GAS PEDAL TO THE FLOOR TO ACCELERATE AND MERGE INTO TRAFFIC, THE ENGINE HESITATED AND THERE WAS NO POWER AT ALL FOR 2-3 SECONDS. AFTER THAT SHORT PERIOD, THE ENGINE ACCELERATED AND I WAS ABLE TO SAFELY MERGE. THIS SUDDEN FAILURE TO ACCELERATE WHEN MERGING IS A HAZARD BECAUSE WHILE WAITING FOR POWER FROM THE ENGINE ANOTHER CAR COULD CLOSE THE DISTANCE AND HIT ME DUE TO THE UNEXPECTED HESITATION.
Additional Notes:
I WAS DRIVING IN HEAVY TRAFFIC ON THE FREEWAY AND ATTEMPTING TO MERGE TO THE RIGHT TO EXIT THE FREEWAY. WHEN I PRESSED THE GAS PEDAL TO THE FLOOR TO ACCELERATE AND MERGE INTO TRAFFIC, THE ENGINE HESITATED AND THERE WAS NO POWER AT ALL FOR 2-3 SECONDS. AFTER THAT SHORT PERIOD, THE ENGINE ACCELERATED AND I WAS ABLE TO SAFELY MERGE. THIS SUDDEN FAILURE TO ACCELERATE WHEN MERGING IS A HAZARD BECAUSE WHILE WAITING FOR POWER FROM THE ENGINE ANOTHER CAR COULD CLOSE THE DISTANCE AND HIT ME DUE TO THE UNEXPECTED HESITATION.
Mfg Campaign: 10978977
Recall Date: Apr 18, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE IS EQUIPPED WITH A G56 MERCEDES 6 SPEED MANUAL TRANSMISSION. WHEN IN 5TH GEAR THERE IS A CHATTER ORIGINATING FROM THE TRANSMISSION AMPLIFIED BY THE SHIFT LEVER. NOISE AND VIBRATION OCCURS AT ANY SPEED AND ANY LOAD (UNDER THE FIFTH WHEEL OR NOT) WHILE IN 5TH GEAR. GEARS 1 THRU 4 AND 6 ARE QUIET AS EXPECTED.
Corrective Action:
VEHICLE IS EQUIPPED WITH A G56 MERCEDES 6 SPEED MANUAL TRANSMISSION. WHEN IN 5TH GEAR THERE IS A CHATTER ORIGINATING FROM THE TRANSMISSION AMPLIFIED BY THE SHIFT LEVER. NOISE AND VIBRATION OCCURS AT ANY SPEED AND ANY LOAD (UNDER THE FIFTH WHEEL OR NOT) WHILE IN 5TH GEAR. GEARS 1 THRU 4 AND 6 ARE QUIET AS EXPECTED.
Additional Notes:
VEHICLE IS EQUIPPED WITH A G56 MERCEDES 6 SPEED MANUAL TRANSMISSION. WHEN IN 5TH GEAR THERE IS A CHATTER ORIGINATING FROM THE TRANSMISSION AMPLIFIED BY THE SHIFT LEVER. NOISE AND VIBRATION OCCURS AT ANY SPEED AND ANY LOAD (UNDER THE FIFTH WHEEL OR NOT) WHILE IN 5TH GEAR. GEARS 1 THRU 4 AND 6 ARE QUIET AS EXPECTED.
Mfg Campaign: 10959853
Recall Date: Mar 9, 2017
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
2017 RAM 3500 DUALLY 4X4 68RFE, FIRST TIME TRUCK WAS TAKEN OUT ON THE HIGHWAY OUT OF TOWN WHERE SPEED LIMIT WAS 75. TRUCK HAS A VERY PRONOUNCED SHAKE IN THE REAR. THIS IS FELT IN CAB OF THE TRUCK, BUT NOT THE STEERING WHEEL. PASSENGER SEAT SHAKES BACK AND FORTH. LIKE REAR IS OSCILLATING, AND A DRONING CAN BE HEARD. IT COMES AND GOES IN INTENSITY. HAPPENS ON ALL TYPES OF ROAD SURFACES. RAM FIELD ENGINEER, AND REGIONAL MANAGER SAY IT IS KNOWN ISSUE. TAKEN OTHER TRUCKS OUT WITH VERY MINOR VIBRATION, AND ALSO WITH NO VIBRATION. THIS WAS DONE WITH SERVICE MANAGER TO CONFIRM ISSUE. TIRES HAVE BEEN CHANGED OUT, DRIVE SHAFT CHANGED OUT WITH NO CHANGE. REGIONAL MANAGER SAYS TAKE TRUCK IT IS NORMAL. NO ADDITIONAL REPAIRS WILL BE MADE. TRUCK IS TWO MONTHS OLD AND HAS 1700 MILES AT THIS POINT. GOT TO PULL MY FIFTH WHEEL BUT VERY CONCERNED OF FAILURE ON THE ROAD THAT COULD BE CATASTROPHIC, SINCE UNKNOWN CAUSE IN DRIVELINE. VEHICLE HAD A STAR CASE, WITH NO RESOLUTION TO THE ISSUE.
Corrective Action:
2017 RAM 3500 DUALLY 4X4 68RFE, FIRST TIME TRUCK WAS TAKEN OUT ON THE HIGHWAY OUT OF TOWN WHERE SPEED LIMIT WAS 75. TRUCK HAS A VERY PRONOUNCED SHAKE IN THE REAR. THIS IS FELT IN CAB OF THE TRUCK, BUT NOT THE STEERING WHEEL. PASSENGER SEAT SHAKES BACK AND FORTH. LIKE REAR IS OSCILLATING, AND A DRONING CAN BE HEARD. IT COMES AND GOES IN INTENSITY. HAPPENS ON ALL TYPES OF ROAD SURFACES. RAM FIELD ENGINEER, AND REGIONAL MANAGER SAY IT IS KNOWN ISSUE. TAKEN OTHER TRUCKS OUT WITH VERY MINOR VIBRATION, AND ALSO WITH NO VIBRATION. THIS WAS DONE WITH SERVICE MANAGER TO CONFIRM ISSUE. TIRES HAVE BEEN CHANGED OUT, DRIVE SHAFT CHANGED OUT WITH NO CHANGE. REGIONAL MANAGER SAYS TAKE TRUCK IT IS NORMAL. NO ADDITIONAL REPAIRS WILL BE MADE. TRUCK IS TWO MONTHS OLD AND HAS 1700 MILES AT THIS POINT. GOT TO PULL MY FIFTH WHEEL BUT VERY CONCERNED OF FAILURE ON THE ROAD THAT COULD BE CATASTROPHIC, SINCE UNKNOWN CAUSE IN DRIVELINE. VEHICLE HAD A STAR CASE, WITH NO RESOLUTION TO THE ISSUE.
Additional Notes:
2017 RAM 3500 DUALLY 4X4 68RFE, FIRST TIME TRUCK WAS TAKEN OUT ON THE HIGHWAY OUT OF TOWN WHERE SPEED LIMIT WAS 75. TRUCK HAS A VERY PRONOUNCED SHAKE IN THE REAR. THIS IS FELT IN CAB OF THE TRUCK, BUT NOT THE STEERING WHEEL. PASSENGER SEAT SHAKES BACK AND FORTH. LIKE REAR IS OSCILLATING, AND A DRONING CAN BE HEARD. IT COMES AND GOES IN INTENSITY. HAPPENS ON ALL TYPES OF ROAD SURFACES. RAM FIELD ENGINEER, AND REGIONAL MANAGER SAY IT IS KNOWN ISSUE. TAKEN OTHER TRUCKS OUT WITH VERY MINOR VIBRATION, AND ALSO WITH NO VIBRATION. THIS WAS DONE WITH SERVICE MANAGER TO CONFIRM ISSUE. TIRES HAVE BEEN CHANGED OUT, DRIVE SHAFT CHANGED OUT WITH NO CHANGE. REGIONAL MANAGER SAYS TAKE TRUCK IT IS NORMAL. NO ADDITIONAL REPAIRS WILL BE MADE. TRUCK IS TWO MONTHS OLD AND HAS 1700 MILES AT THIS POINT. GOT TO PULL MY FIFTH WHEEL BUT VERY CONCERNED OF FAILURE ON THE ROAD THAT COULD BE CATASTROPHIC, SINCE UNKNOWN CAUSE IN DRIVELINE. VEHICLE HAD A STAR CASE, WITH NO RESOLUTION TO THE ISSUE.
Mfg Campaign: 10947943
Recall Date: Jan 27, 2017
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