RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11541392 Other
Aug 29, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and traction control lights on at 35K miles. Result is less responsive braking. Has only been driven in dry conditions since occurrence. Repair has not been completed yet. Contacted manufacturer and will not compensate for repairs as vehicle is out of warranty. The contact wanted to include the error code shown on their vehicle - C0020-01: ABS Pump Motor Control - General Electrical Failure.

Corrective Action:

ABS and traction control lights on at 35K miles. Result is less responsive braking. Has only been driven in dry conditions since occurrence. Repair has not been completed yet. Contacted manufacturer and will not compensate for repairs as vehicle is out of warranty. The contact wanted to include the error code shown on their vehicle - C0020-01: ABS Pump Motor Control - General Electrical Failure.

Additional Notes:

ABS and traction control lights on at 35K miles. Result is less responsive braking. Has only been driven in dry conditions since occurrence. Repair has not been completed yet. Contacted manufacturer and will not compensate for repairs as vehicle is out of warranty. The contact wanted to include the error code shown on their vehicle - C0020-01: ABS Pump Motor Control - General Electrical Failure.

Manufacturer: RAM
Mfg Campaign: 11541392
Notice Date: Aug 29, 2023
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11541427 Other
Aug 29, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Antilock Brake and Traction control warning lights alert with dashboard message intermittently notifying to "service electronic brake system" and "service antilock brakes". Warnings come and go and may stay off for several days. When in warning mode, cruise control is de-activated; either shutting off, if set, or not allowing use. Dealer repaired by replacing pump control module (part#68143491AB) at a total cost of $683.19 for parts and labor. Odometer mileage at time of event was approximately 76,600 miles. Dealer indicated that this was a very common problem. Truck should be recalled and repaired at manufacturer's expense.

Corrective Action:

Antilock Brake and Traction control warning lights alert with dashboard message intermittently notifying to "service electronic brake system" and "service antilock brakes". Warnings come and go and may stay off for several days. When in warning mode, cruise control is de-activated; either shutting off, if set, or not allowing use. Dealer repaired by replacing pump control module (part#68143491AB) at a total cost of $683.19 for parts and labor. Odometer mileage at time of event was approximately 76,600 miles. Dealer indicated that this was a very common problem. Truck should be recalled and repaired at manufacturer's expense.

Additional Notes:

Antilock Brake and Traction control warning lights alert with dashboard message intermittently notifying to "service electronic brake system" and "service antilock brakes". Warnings come and go and may stay off for several days. When in warning mode, cruise control is de-activated; either shutting off, if set, or not allowing use. Dealer repaired by replacing pump control module (part#68143491AB) at a total cost of $683.19 for parts and labor. Odometer mileage at time of event was approximately 76,600 miles. Dealer indicated that this was a very common problem. Truck should be recalled and repaired at manufacturer's expense.

Manufacturer: RAM
Mfg Campaign: 11541427
Notice Date: Aug 29, 2023
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11541427 Other
Aug 29, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Antilock Brake and Traction control warning lights alert with dashboard message intermittently notifying to "service electronic brake system" and "service antilock brakes". Warnings come and go and may stay off for several days. When in warning mode, cruise control is de-activated; either shutting off, if set, or not allowing use. Dealer repaired by replacing pump control module (part#68143491AB) at a total cost of $683.19 for parts and labor. Odometer mileage at time of event was approximately 76,600 miles. Dealer indicated that this was a very common problem. Truck should be recalled and repaired at manufacturer's expense.

Corrective Action:

Antilock Brake and Traction control warning lights alert with dashboard message intermittently notifying to "service electronic brake system" and "service antilock brakes". Warnings come and go and may stay off for several days. When in warning mode, cruise control is de-activated; either shutting off, if set, or not allowing use. Dealer repaired by replacing pump control module (part#68143491AB) at a total cost of $683.19 for parts and labor. Odometer mileage at time of event was approximately 76,600 miles. Dealer indicated that this was a very common problem. Truck should be recalled and repaired at manufacturer's expense.

Additional Notes:

Antilock Brake and Traction control warning lights alert with dashboard message intermittently notifying to "service electronic brake system" and "service antilock brakes". Warnings come and go and may stay off for several days. When in warning mode, cruise control is de-activated; either shutting off, if set, or not allowing use. Dealer repaired by replacing pump control module (part#68143491AB) at a total cost of $683.19 for parts and labor. Odometer mileage at time of event was approximately 76,600 miles. Dealer indicated that this was a very common problem. Truck should be recalled and repaired at manufacturer's expense.

Manufacturer: RAM
Mfg Campaign: 11541427
Notice Date: Aug 29, 2023
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11541447 Other
Aug 29, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and traction control blink off and on and the cruise control doesn’t set. I was told by the dealership that they cannot keep the ABS control module in stock because they are constantly changing them out. This issue really needs to be addressed because it is a very important safety issue when the ABS system doesn’t work properly.

Corrective Action:

ABS and traction control blink off and on and the cruise control doesn’t set. I was told by the dealership that they cannot keep the ABS control module in stock because they are constantly changing them out. This issue really needs to be addressed because it is a very important safety issue when the ABS system doesn’t work properly.

Additional Notes:

ABS and traction control blink off and on and the cruise control doesn’t set. I was told by the dealership that they cannot keep the ABS control module in stock because they are constantly changing them out. This issue really needs to be addressed because it is a very important safety issue when the ABS system doesn’t work properly.

Manufacturer: RAM
Mfg Campaign: 11541447
Notice Date: Aug 29, 2023
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11541473 Other
Aug 29, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS TRACTION CONTROL BRAKING ISSUES AND DANGER. ONLY HAS 24K MILES GARAGE KEPT

Corrective Action:

ABS TRACTION CONTROL BRAKING ISSUES AND DANGER. ONLY HAS 24K MILES GARAGE KEPT

Additional Notes:

ABS TRACTION CONTROL BRAKING ISSUES AND DANGER. ONLY HAS 24K MILES GARAGE KEPT

Manufacturer: RAM
Mfg Campaign: 11541473
Notice Date: Aug 29, 2023
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11541473 Other
Aug 29, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS TRACTION CONTROL BRAKING ISSUES AND DANGER. ONLY HAS 24K MILES GARAGE KEPT

Corrective Action:

ABS TRACTION CONTROL BRAKING ISSUES AND DANGER. ONLY HAS 24K MILES GARAGE KEPT

Additional Notes:

ABS TRACTION CONTROL BRAKING ISSUES AND DANGER. ONLY HAS 24K MILES GARAGE KEPT

Manufacturer: RAM
Mfg Campaign: 11541473
Notice Date: Aug 29, 2023
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11541473 Other
Aug 29, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS TRACTION CONTROL BRAKING ISSUES AND DANGER. ONLY HAS 24K MILES GARAGE KEPT

Corrective Action:

ABS TRACTION CONTROL BRAKING ISSUES AND DANGER. ONLY HAS 24K MILES GARAGE KEPT

Additional Notes:

ABS TRACTION CONTROL BRAKING ISSUES AND DANGER. ONLY HAS 24K MILES GARAGE KEPT

Manufacturer: RAM
Mfg Campaign: 11541473
Notice Date: Aug 29, 2023
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11541502 Other
Aug 29, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Driving down the road. ABS light and traction control light will flash and cruise control and 4x4 will not work

Corrective Action:

Driving down the road. ABS light and traction control light will flash and cruise control and 4x4 will not work

Additional Notes:

Driving down the road. ABS light and traction control light will flash and cruise control and 4x4 will not work

Manufacturer: RAM
Mfg Campaign: 11541502
Notice Date: Aug 29, 2023
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11541515 Other
Aug 29, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Started recently getting an anti-skid warning with a chime. I took the truck to a nearby mechanic to read the code, he said the antilock brakes were bad, and suggested taking it to a dealer. I took the truck to the Ram dealership in Mineral Wells TX and the dealer confirmed the code. I have talked with 3 different Ram service departments and they all tell me the parts will not be available until next year. Why should I drive an unsafe vehicle, because the manufacturer cannot supply parts?

Corrective Action:

Started recently getting an anti-skid warning with a chime. I took the truck to a nearby mechanic to read the code, he said the antilock brakes were bad, and suggested taking it to a dealer. I took the truck to the Ram dealership in Mineral Wells TX and the dealer confirmed the code. I have talked with 3 different Ram service departments and they all tell me the parts will not be available until next year. Why should I drive an unsafe vehicle, because the manufacturer cannot supply parts?

Additional Notes:

Started recently getting an anti-skid warning with a chime. I took the truck to a nearby mechanic to read the code, he said the antilock brakes were bad, and suggested taking it to a dealer. I took the truck to the Ram dealership in Mineral Wells TX and the dealer confirmed the code. I have talked with 3 different Ram service departments and they all tell me the parts will not be available until next year. Why should I drive an unsafe vehicle, because the manufacturer cannot supply parts?

Manufacturer: RAM
Mfg Campaign: 11541515
Notice Date: Aug 29, 2023
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11541148 Other
Aug 28, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and/or traction control lights turning on intermittently while driving

Corrective Action:

ABS and/or traction control lights turning on intermittently while driving

Additional Notes:

ABS and/or traction control lights turning on intermittently while driving

Manufacturer: RAM
Mfg Campaign: 11541148
Notice Date: Aug 28, 2023
Recall Date: Aug 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11541212 Other
Aug 28, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS system doesn't work. Was inspected by NAPA Pugh's Car Care Center. My safety is at risk because the brakes do not work correctly. Warning lights are on. Appeared March 2023.

Corrective Action:

ABS system doesn't work. Was inspected by NAPA Pugh's Car Care Center. My safety is at risk because the brakes do not work correctly. Warning lights are on. Appeared March 2023.

Additional Notes:

ABS system doesn't work. Was inspected by NAPA Pugh's Car Care Center. My safety is at risk because the brakes do not work correctly. Warning lights are on. Appeared March 2023.

Manufacturer: RAM
Mfg Campaign: 11541212
Notice Date: Aug 28, 2023
Recall Date: Aug 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11541212 Other
Aug 28, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ABS system doesn't work. Was inspected by NAPA Pugh's Car Care Center. My safety is at risk because the brakes do not work correctly. Warning lights are on. Appeared March 2023.

Corrective Action:

ABS system doesn't work. Was inspected by NAPA Pugh's Car Care Center. My safety is at risk because the brakes do not work correctly. Warning lights are on. Appeared March 2023.

Additional Notes:

ABS system doesn't work. Was inspected by NAPA Pugh's Car Care Center. My safety is at risk because the brakes do not work correctly. Warning lights are on. Appeared March 2023.

Manufacturer: RAM
Mfg Campaign: 11541212
Notice Date: Aug 28, 2023
Recall Date: Aug 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11541279 Other
Aug 28, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Same part needing replaced for the third time (control anti lock brake system 6814349AA) at 12k miles 28k miles now at 42k. Asked if this is a common issue and ramcare adviser said that he didn’t know but found a lot of info on similar issues and advised to file a report

Corrective Action:

Same part needing replaced for the third time (control anti lock brake system 6814349AA) at 12k miles 28k miles now at 42k. Asked if this is a common issue and ramcare adviser said that he didn’t know but found a lot of info on similar issues and advised to file a report

Additional Notes:

Same part needing replaced for the third time (control anti lock brake system 6814349AA) at 12k miles 28k miles now at 42k. Asked if this is a common issue and ramcare adviser said that he didn’t know but found a lot of info on similar issues and advised to file a report

Manufacturer: RAM
Mfg Campaign: 11541279
Notice Date: Aug 28, 2023
Recall Date: Aug 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11541309 Other
Aug 28, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Vehicle started displaying “Service Electronic Braking System” and “Service Anti-Lock Brakes” intermittently and rapidly, during normal driving. Problem appears at random, and when it happens, the cruise control cuts out causing loss of speed. Truck shows code C0020-01 with an ABS code reader, meaning that either the Hydraulic Control Unit or Anti Lock Brake Module (or both) require replacement. Upon researching repair, I have found that this is a very common problem with these trucks, and that there is a possible NHTSA investigation into this, as Ram is very aware of the problem (as evidenced by their responses on forums discussing this problem) but has not issued a recall.

Corrective Action:

Vehicle started displaying “Service Electronic Braking System” and “Service Anti-Lock Brakes” intermittently and rapidly, during normal driving. Problem appears at random, and when it happens, the cruise control cuts out causing loss of speed. Truck shows code C0020-01 with an ABS code reader, meaning that either the Hydraulic Control Unit or Anti Lock Brake Module (or both) require replacement. Upon researching repair, I have found that this is a very common problem with these trucks, and that there is a possible NHTSA investigation into this, as Ram is very aware of the problem (as evidenced by their responses on forums discussing this problem) but has not issued a recall.

Additional Notes:

Vehicle started displaying “Service Electronic Braking System” and “Service Anti-Lock Brakes” intermittently and rapidly, during normal driving. Problem appears at random, and when it happens, the cruise control cuts out causing loss of speed. Truck shows code C0020-01 with an ABS code reader, meaning that either the Hydraulic Control Unit or Anti Lock Brake Module (or both) require replacement. Upon researching repair, I have found that this is a very common problem with these trucks, and that there is a possible NHTSA investigation into this, as Ram is very aware of the problem (as evidenced by their responses on forums discussing this problem) but has not issued a recall.

Manufacturer: RAM
Mfg Campaign: 11541309
Notice Date: Aug 28, 2023
Recall Date: Aug 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11541309 Other
Aug 28, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Vehicle started displaying “Service Electronic Braking System” and “Service Anti-Lock Brakes” intermittently and rapidly, during normal driving. Problem appears at random, and when it happens, the cruise control cuts out causing loss of speed. Truck shows code C0020-01 with an ABS code reader, meaning that either the Hydraulic Control Unit or Anti Lock Brake Module (or both) require replacement. Upon researching repair, I have found that this is a very common problem with these trucks, and that there is a possible NHTSA investigation into this, as Ram is very aware of the problem (as evidenced by their responses on forums discussing this problem) but has not issued a recall.

Corrective Action:

Vehicle started displaying “Service Electronic Braking System” and “Service Anti-Lock Brakes” intermittently and rapidly, during normal driving. Problem appears at random, and when it happens, the cruise control cuts out causing loss of speed. Truck shows code C0020-01 with an ABS code reader, meaning that either the Hydraulic Control Unit or Anti Lock Brake Module (or both) require replacement. Upon researching repair, I have found that this is a very common problem with these trucks, and that there is a possible NHTSA investigation into this, as Ram is very aware of the problem (as evidenced by their responses on forums discussing this problem) but has not issued a recall.

Additional Notes:

Vehicle started displaying “Service Electronic Braking System” and “Service Anti-Lock Brakes” intermittently and rapidly, during normal driving. Problem appears at random, and when it happens, the cruise control cuts out causing loss of speed. Truck shows code C0020-01 with an ABS code reader, meaning that either the Hydraulic Control Unit or Anti Lock Brake Module (or both) require replacement. Upon researching repair, I have found that this is a very common problem with these trucks, and that there is a possible NHTSA investigation into this, as Ram is very aware of the problem (as evidenced by their responses on forums discussing this problem) but has not issued a recall.

Manufacturer: RAM
Mfg Campaign: 11541309
Notice Date: Aug 28, 2023
Recall Date: Aug 28, 2023
Chrysler (fca Us, Llc)
Campaign: 11540980 Other
Aug 27, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Issues with HCU/ABS system. Electronic braking system goes in and out intermittently rendering ABS/traction control inoperable. Existing known issue and original OEM HCU has been discontinued as a result.

Corrective Action:

Issues with HCU/ABS system. Electronic braking system goes in and out intermittently rendering ABS/traction control inoperable. Existing known issue and original OEM HCU has been discontinued as a result.

Additional Notes:

Issues with HCU/ABS system. Electronic braking system goes in and out intermittently rendering ABS/traction control inoperable. Existing known issue and original OEM HCU has been discontinued as a result.

Manufacturer: RAM
Mfg Campaign: 11540980
Notice Date: Aug 27, 2023
Recall Date: Aug 27, 2023
Chrysler (fca Us, Llc)
Campaign: 11540981 Other
Aug 27, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

I purchased my vehicle on 6/25/2019. At 951 miles on 5/11/20 my ABS system went out and was replaced under warranty. At 11917 miles on 9/17/21 my ABS system went out again and was replaced under warranty. Now at 37605 miles my truck is intermittently having my ABS system going out which eventually it has gone into total failure. My truck is now out of warranty.

Corrective Action:

I purchased my vehicle on 6/25/2019. At 951 miles on 5/11/20 my ABS system went out and was replaced under warranty. At 11917 miles on 9/17/21 my ABS system went out again and was replaced under warranty. Now at 37605 miles my truck is intermittently having my ABS system going out which eventually it has gone into total failure. My truck is now out of warranty.

Additional Notes:

I purchased my vehicle on 6/25/2019. At 951 miles on 5/11/20 my ABS system went out and was replaced under warranty. At 11917 miles on 9/17/21 my ABS system went out again and was replaced under warranty. Now at 37605 miles my truck is intermittently having my ABS system going out which eventually it has gone into total failure. My truck is now out of warranty.

Manufacturer: RAM
Mfg Campaign: 11540981
Notice Date: Aug 27, 2023
Recall Date: Aug 27, 2023
Chrysler (fca Us, Llc)
Campaign: 11540981 Other
Aug 27, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I purchased my vehicle on 6/25/2019. At 951 miles on 5/11/20 my ABS system went out and was replaced under warranty. At 11917 miles on 9/17/21 my ABS system went out again and was replaced under warranty. Now at 37605 miles my truck is intermittently having my ABS system going out which eventually it has gone into total failure. My truck is now out of warranty.

Corrective Action:

I purchased my vehicle on 6/25/2019. At 951 miles on 5/11/20 my ABS system went out and was replaced under warranty. At 11917 miles on 9/17/21 my ABS system went out again and was replaced under warranty. Now at 37605 miles my truck is intermittently having my ABS system going out which eventually it has gone into total failure. My truck is now out of warranty.

Additional Notes:

I purchased my vehicle on 6/25/2019. At 951 miles on 5/11/20 my ABS system went out and was replaced under warranty. At 11917 miles on 9/17/21 my ABS system went out again and was replaced under warranty. Now at 37605 miles my truck is intermittently having my ABS system going out which eventually it has gone into total failure. My truck is now out of warranty.

Manufacturer: RAM
Mfg Campaign: 11540981
Notice Date: Aug 27, 2023
Recall Date: Aug 27, 2023
Chrysler (fca Us, Llc)
Campaign: 11541015 Other
Aug 27, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

My ABS and traction control dash lights came on and lost cruise control while towing my RV. I fear of someone rear ending me when loosing CC. The alerts intermittently go on and off.

Corrective Action:

My ABS and traction control dash lights came on and lost cruise control while towing my RV. I fear of someone rear ending me when loosing CC. The alerts intermittently go on and off.

Additional Notes:

My ABS and traction control dash lights came on and lost cruise control while towing my RV. I fear of someone rear ending me when loosing CC. The alerts intermittently go on and off.

Manufacturer: RAM
Mfg Campaign: 11541015
Notice Date: Aug 27, 2023
Recall Date: Aug 27, 2023
Chrysler (fca Us, Llc)
Campaign: 11541015 Other
Aug 27, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My ABS and traction control dash lights came on and lost cruise control while towing my RV. I fear of someone rear ending me when loosing CC. The alerts intermittently go on and off.

Corrective Action:

My ABS and traction control dash lights came on and lost cruise control while towing my RV. I fear of someone rear ending me when loosing CC. The alerts intermittently go on and off.

Additional Notes:

My ABS and traction control dash lights came on and lost cruise control while towing my RV. I fear of someone rear ending me when loosing CC. The alerts intermittently go on and off.

Manufacturer: RAM
Mfg Campaign: 11541015
Notice Date: Aug 27, 2023
Recall Date: Aug 27, 2023

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