Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My ABS and traction control dash lights came on and lost cruise control while towing my RV. I fear of someone rear ending me when loosing CC. The alerts intermittently go on and off.
Corrective Action:
My ABS and traction control dash lights came on and lost cruise control while towing my RV. I fear of someone rear ending me when loosing CC. The alerts intermittently go on and off.
Additional Notes:
My ABS and traction control dash lights came on and lost cruise control while towing my RV. I fear of someone rear ending me when loosing CC. The alerts intermittently go on and off.
Mfg Campaign: 11541015
Recall Date: Aug 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving on interstate, Abs system went out, and as a consequence, the cruiser control also failed unexpectedly. Vehicle has less than 60,000 miles on odometer. Per review of this issue on the web, there is currently a class action lawsuit against Stellantis regarding this particular issue. Moreover, there is plenty of data to suggest that replacement parts also fail in short order…within the warranty period of the part. Problem was reproduced…problem was recurrent…problem was verified…by dealer. Warning caution messages were presented on the instrument cluster. Dealer ordered replacement HCU (hydraulic control unit). In the interim, dealer said vehicle was safe to drive. The very next day after picking truck up from dealer…while waiting for HCU part to arrive and be installed….By sheer coincidence, or directly related, I lost almost all brake pressure within 3 weeks of first receiving the abs fail message…while driving on the interstate. I didnt know of the diminished braking until I began to exit the interstate at high speed. Very, very dangerous situation….brake pedal to the floor…and much distance required to get the truck to a stop. Fortunately, no other vehicle was in my path as I tried to get the truck slowed and stopped.
Corrective Action:
While driving on interstate, Abs system went out, and as a consequence, the cruiser control also failed unexpectedly. Vehicle has less than 60,000 miles on odometer. Per review of this issue on the web, there is currently a class action lawsuit against Stellantis regarding this particular issue. Moreover, there is plenty of data to suggest that replacement parts also fail in short order…within the warranty period of the part. Problem was reproduced…problem was recurrent…problem was verified…by dealer. Warning caution messages were presented on the instrument cluster. Dealer ordered replacement HCU (hydraulic control unit). In the interim, dealer said vehicle was safe to drive. The very next day after picking truck up from dealer…while waiting for HCU part to arrive and be installed….By sheer coincidence, or directly related, I lost almost all brake pressure within 3 weeks of first receiving the abs fail message…while driving on the interstate. I didnt know of the diminished braking until I began to exit the interstate at high speed. Very, very dangerous situation….brake pedal to the floor…and much distance required to get the truck to a stop. Fortunately, no other vehicle was in my path as I tried to get the truck slowed and stopped.
Additional Notes:
While driving on interstate, Abs system went out, and as a consequence, the cruiser control also failed unexpectedly. Vehicle has less than 60,000 miles on odometer. Per review of this issue on the web, there is currently a class action lawsuit against Stellantis regarding this particular issue. Moreover, there is plenty of data to suggest that replacement parts also fail in short order…within the warranty period of the part. Problem was reproduced…problem was recurrent…problem was verified…by dealer. Warning caution messages were presented on the instrument cluster. Dealer ordered replacement HCU (hydraulic control unit). In the interim, dealer said vehicle was safe to drive. The very next day after picking truck up from dealer…while waiting for HCU part to arrive and be installed….By sheer coincidence, or directly related, I lost almost all brake pressure within 3 weeks of first receiving the abs fail message…while driving on the interstate. I didnt know of the diminished braking until I began to exit the interstate at high speed. Very, very dangerous situation….brake pedal to the floor…and much distance required to get the truck to a stop. Fortunately, no other vehicle was in my path as I tried to get the truck slowed and stopped.
Mfg Campaign: 11541029
Recall Date: Aug 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS/TRACTION CONTROL, 2ND TIME in 55K MILES. 1ST SET REPLACED UNDER EXTENDED WARRANY. NOW PARTS UNDER DESIGN REVIEW - UNAVAILABLE. I NOW HAVE NO ABS/TRACTION CONTROL! HELLPPPP
Corrective Action:
ABS/TRACTION CONTROL, 2ND TIME in 55K MILES. 1ST SET REPLACED UNDER EXTENDED WARRANY. NOW PARTS UNDER DESIGN REVIEW - UNAVAILABLE. I NOW HAVE NO ABS/TRACTION CONTROL! HELLPPPP
Additional Notes:
ABS/TRACTION CONTROL, 2ND TIME in 55K MILES. 1ST SET REPLACED UNDER EXTENDED WARRANY. NOW PARTS UNDER DESIGN REVIEW - UNAVAILABLE. I NOW HAVE NO ABS/TRACTION CONTROL! HELLPPPP
Mfg Campaign: 11540948
Recall Date: Aug 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE
Corrective Action:
C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE
Additional Notes:
C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE
Mfg Campaign: 11540679
Recall Date: Aug 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 Ram 2500 Power Wagon 6.4L service electronic braking system displays on dashboard the abs and traction control lights turn on as well. The messages display quickly then disappear been intermittent now issue is happening on a regular basis. dealer stated that warranty does not cover abs module and according to them the display message is "NOT A BIG DEAL". I advised them that I have two toddlers, and this is my daily vehicle and getting that kind of message from a "DEALERSHIP" is very upsetting and very unprofessional. They are advising me that the vehicle will operate fine but I won't have anti-lock brakes if I press on the brakes quickly. To me this error message "IS A HUGE DEAL AND SAFTEY CONCERN" not only for me and my family but all the other families on the road traveling.
Corrective Action:
2018 Ram 2500 Power Wagon 6.4L service electronic braking system displays on dashboard the abs and traction control lights turn on as well. The messages display quickly then disappear been intermittent now issue is happening on a regular basis. dealer stated that warranty does not cover abs module and according to them the display message is "NOT A BIG DEAL". I advised them that I have two toddlers, and this is my daily vehicle and getting that kind of message from a "DEALERSHIP" is very upsetting and very unprofessional. They are advising me that the vehicle will operate fine but I won't have anti-lock brakes if I press on the brakes quickly. To me this error message "IS A HUGE DEAL AND SAFTEY CONCERN" not only for me and my family but all the other families on the road traveling.
Additional Notes:
2018 Ram 2500 Power Wagon 6.4L service electronic braking system displays on dashboard the abs and traction control lights turn on as well. The messages display quickly then disappear been intermittent now issue is happening on a regular basis. dealer stated that warranty does not cover abs module and according to them the display message is "NOT A BIG DEAL". I advised them that I have two toddlers, and this is my daily vehicle and getting that kind of message from a "DEALERSHIP" is very upsetting and very unprofessional. They are advising me that the vehicle will operate fine but I won't have anti-lock brakes if I press on the brakes quickly. To me this error message "IS A HUGE DEAL AND SAFTEY CONCERN" not only for me and my family but all the other families on the road traveling.
Mfg Campaign: 11540757
Recall Date: Aug 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs pump motor control/Yes. unknown. unknown. unknown. Yes, continually blinking and dinging abs light (SERVICE ANTILOCK BRAKE SYSTEM) (SERVICE ELECTRONIC BRAKING SYSTEM).
Corrective Action:
Abs pump motor control/Yes. unknown. unknown. unknown. Yes, continually blinking and dinging abs light (SERVICE ANTILOCK BRAKE SYSTEM) (SERVICE ELECTRONIC BRAKING SYSTEM).
Additional Notes:
Abs pump motor control/Yes. unknown. unknown. unknown. Yes, continually blinking and dinging abs light (SERVICE ANTILOCK BRAKE SYSTEM) (SERVICE ELECTRONIC BRAKING SYSTEM).
Mfg Campaign: 11540820
Recall Date: Aug 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS/Traction control lights come on shuts your cruise off light flashes and dings constantly It is a safety issue that needs attention plus parts are not available
Corrective Action:
ABS/Traction control lights come on shuts your cruise off light flashes and dings constantly It is a safety issue that needs attention plus parts are not available
Additional Notes:
ABS/Traction control lights come on shuts your cruise off light flashes and dings constantly It is a safety issue that needs attention plus parts are not available
Mfg Campaign: 11540466
Recall Date: Aug 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
ABS/Traction control lights come on shuts your cruise off light flashes and dings constantly It is a safety issue that needs attention plus parts are not available
Corrective Action:
ABS/Traction control lights come on shuts your cruise off light flashes and dings constantly It is a safety issue that needs attention plus parts are not available
Additional Notes:
ABS/Traction control lights come on shuts your cruise off light flashes and dings constantly It is a safety issue that needs attention plus parts are not available
Mfg Campaign: 11540466
Recall Date: Aug 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am experiencing problems with my ABS & Traction Control system. This is the 3rd time I have had this issue with my truck since I purchased it new in 2018. The truck only has 56k miles on it. ABS/Traction control is definitely a safety issue due to brake not functioning properly as the truck is designed to do. Dealer says there are no alternative parts that can be installed & there is no recall. This is a rather costly replace/repair. Why is RAM not doing something to address this issue? There are forums online that say this is a known issue. Some state that RAM recalled some selected trucks, but my truck does not come up for the recall. THIS NEEDS TO BE ADDRESSED. ABS IS SOMETHING YOU DO NOT WANT TO FAIL IN RAINY CONDITIONS. WE SHOULD NOT HAVE TO MAKE THESE REPAIRS TO OUR ABS SYSTEM EVERY COUPLE YEARS. THE CODE COMING UP IS: C0020-01 - ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE.
Corrective Action:
I am experiencing problems with my ABS & Traction Control system. This is the 3rd time I have had this issue with my truck since I purchased it new in 2018. The truck only has 56k miles on it. ABS/Traction control is definitely a safety issue due to brake not functioning properly as the truck is designed to do. Dealer says there are no alternative parts that can be installed & there is no recall. This is a rather costly replace/repair. Why is RAM not doing something to address this issue? There are forums online that say this is a known issue. Some state that RAM recalled some selected trucks, but my truck does not come up for the recall. THIS NEEDS TO BE ADDRESSED. ABS IS SOMETHING YOU DO NOT WANT TO FAIL IN RAINY CONDITIONS. WE SHOULD NOT HAVE TO MAKE THESE REPAIRS TO OUR ABS SYSTEM EVERY COUPLE YEARS. THE CODE COMING UP IS: C0020-01 - ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE.
Additional Notes:
I am experiencing problems with my ABS & Traction Control system. This is the 3rd time I have had this issue with my truck since I purchased it new in 2018. The truck only has 56k miles on it. ABS/Traction control is definitely a safety issue due to brake not functioning properly as the truck is designed to do. Dealer says there are no alternative parts that can be installed & there is no recall. This is a rather costly replace/repair. Why is RAM not doing something to address this issue? There are forums online that say this is a known issue. Some state that RAM recalled some selected trucks, but my truck does not come up for the recall. THIS NEEDS TO BE ADDRESSED. ABS IS SOMETHING YOU DO NOT WANT TO FAIL IN RAINY CONDITIONS. WE SHOULD NOT HAVE TO MAKE THESE REPAIRS TO OUR ABS SYSTEM EVERY COUPLE YEARS. THE CODE COMING UP IS: C0020-01 - ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE.
Mfg Campaign: 11540534
Recall Date: Aug 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Received a service ABS anti-lock braking system. Seems to be the HCU part #68143491-AB or module part #68347098ab
Corrective Action:
Received a service ABS anti-lock braking system. Seems to be the HCU part #68143491-AB or module part #68347098ab
Additional Notes:
Received a service ABS anti-lock braking system. Seems to be the HCU part #68143491-AB or module part #68347098ab
Mfg Campaign: 11540594
Recall Date: Aug 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Received a service ABS anti-lock braking system. Seems to be the HCU part #68143491-AB or module part #68347098ab
Corrective Action:
Received a service ABS anti-lock braking system. Seems to be the HCU part #68143491-AB or module part #68347098ab
Additional Notes:
Received a service ABS anti-lock braking system. Seems to be the HCU part #68143491-AB or module part #68347098ab
Mfg Campaign: 11540594
Recall Date: Aug 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS light and traction control light came on. Upon scan tool the code was general electrical failure of ABS system. I call my local ram dealer and they inform me of multiple failures of the HCU on 2017 and 2018 ram trucks. This is a safety hazard for my self, my family, and others. Theis desperately needs to be a recall on the ram trucks. This is very dangerous. Also the ram dealer talks of at least a 6 month lead time for this part.
Corrective Action:
ABS light and traction control light came on. Upon scan tool the code was general electrical failure of ABS system. I call my local ram dealer and they inform me of multiple failures of the HCU on 2017 and 2018 ram trucks. This is a safety hazard for my self, my family, and others. Theis desperately needs to be a recall on the ram trucks. This is very dangerous. Also the ram dealer talks of at least a 6 month lead time for this part.
Additional Notes:
ABS light and traction control light came on. Upon scan tool the code was general electrical failure of ABS system. I call my local ram dealer and they inform me of multiple failures of the HCU on 2017 and 2018 ram trucks. This is a safety hazard for my self, my family, and others. Theis desperately needs to be a recall on the ram trucks. This is very dangerous. Also the ram dealer talks of at least a 6 month lead time for this part.
Mfg Campaign: 11540650
Recall Date: Aug 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS light and traction control light came on. Upon scan tool the code was general electrical failure of ABS system. I call my local ram dealer and they inform me of multiple failures of the HCU on 2017 and 2018 ram trucks. This is a safety hazard for my self, my family, and others. Theis desperately needs to be a recall on the ram trucks. This is very dangerous. Also the ram dealer talks of at least a 6 month lead time for this part.
Corrective Action:
ABS light and traction control light came on. Upon scan tool the code was general electrical failure of ABS system. I call my local ram dealer and they inform me of multiple failures of the HCU on 2017 and 2018 ram trucks. This is a safety hazard for my self, my family, and others. Theis desperately needs to be a recall on the ram trucks. This is very dangerous. Also the ram dealer talks of at least a 6 month lead time for this part.
Additional Notes:
ABS light and traction control light came on. Upon scan tool the code was general electrical failure of ABS system. I call my local ram dealer and they inform me of multiple failures of the HCU on 2017 and 2018 ram trucks. This is a safety hazard for my self, my family, and others. Theis desperately needs to be a recall on the ram trucks. This is very dangerous. Also the ram dealer talks of at least a 6 month lead time for this part.
Mfg Campaign: 11540650
Recall Date: Aug 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. Additionally, the contact stated that on several occasions while the cruise control was activated, the ABS warning light illuminated, and deactivated the cruise control feature. The vehicle was taken to the dealer where it was diagnosed that the hydraulic pump module failed and needed to be replaced. The vehicle was not repaired. The contact stated that parts were not available and would be on backorder until February 2024. The contact was concerned for his safety while operating the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. Additionally, the contact stated that on several occasions while the cruise control was activated, the ABS warning light illuminated, and deactivated the cruise control feature. The vehicle was taken to the dealer where it was diagnosed that the hydraulic pump module failed and needed to be replaced. The vehicle was not repaired. The contact stated that parts were not available and would be on backorder until February 2024. The contact was concerned for his safety while operating the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. Additionally, the contact stated that on several occasions while the cruise control was activated, the ABS warning light illuminated, and deactivated the cruise control feature. The vehicle was taken to the dealer where it was diagnosed that the hydraulic pump module failed and needed to be replaced. The vehicle was not repaired. The contact stated that parts were not available and would be on backorder until February 2024. The contact was concerned for his safety while operating the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
Mfg Campaign: 11540260
Recall Date: Aug 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS hydraulic control unit failure. Took the car to dealer to resolve issue 6 months ago and was told part would not be available till august, come august called again to check status on part and have now been told it won't be available till February. Abs does not function, cruise control does not function, Warning message and annoying chime appear on dash every 30 seconds while driving saying abs failure/ebs failure. Vehicle is unsafe to drive and no fix has been made, I will have been without the vehicle for about a year come February, absolutely ridiculous
Corrective Action:
ABS hydraulic control unit failure. Took the car to dealer to resolve issue 6 months ago and was told part would not be available till august, come august called again to check status on part and have now been told it won't be available till February. Abs does not function, cruise control does not function, Warning message and annoying chime appear on dash every 30 seconds while driving saying abs failure/ebs failure. Vehicle is unsafe to drive and no fix has been made, I will have been without the vehicle for about a year come February, absolutely ridiculous
Additional Notes:
ABS hydraulic control unit failure. Took the car to dealer to resolve issue 6 months ago and was told part would not be available till august, come august called again to check status on part and have now been told it won't be available till February. Abs does not function, cruise control does not function, Warning message and annoying chime appear on dash every 30 seconds while driving saying abs failure/ebs failure. Vehicle is unsafe to drive and no fix has been made, I will have been without the vehicle for about a year come February, absolutely ridiculous
Mfg Campaign: 11540396
Recall Date: Aug 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS & Traction control light keeps coming on. Believe this is a safety issue. My research has shown this to be a major problem with vehicles like mine and the parts are not available. My family and I use this vehicle to tow a camper and I feel that the manufacturer should issue a recall and repair since this is a known safety issue. This started approximately one month ago and is continuing to get worse.
Corrective Action:
ABS & Traction control light keeps coming on. Believe this is a safety issue. My research has shown this to be a major problem with vehicles like mine and the parts are not available. My family and I use this vehicle to tow a camper and I feel that the manufacturer should issue a recall and repair since this is a known safety issue. This started approximately one month ago and is continuing to get worse.
Additional Notes:
ABS & Traction control light keeps coming on. Believe this is a safety issue. My research has shown this to be a major problem with vehicles like mine and the parts are not available. My family and I use this vehicle to tow a camper and I feel that the manufacturer should issue a recall and repair since this is a known safety issue. This started approximately one month ago and is continuing to get worse.
Mfg Campaign: 11540439
Recall Date: Aug 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Service electronic brake system and ABS system
Corrective Action:
Service electronic brake system and ABS system
Additional Notes:
Service electronic brake system and ABS system
Mfg Campaign: 11540013
Recall Date: Aug 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service electronic brake system and ABS system
Corrective Action:
Service electronic brake system and ABS system
Additional Notes:
Service electronic brake system and ABS system
Mfg Campaign: 11540013
Recall Date: Aug 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Service electronic brake system and ABS system
Corrective Action:
Service electronic brake system and ABS system
Additional Notes:
Service electronic brake system and ABS system
Mfg Campaign: 11540013
Recall Date: Aug 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased the subject vehicle in NEW condition in September 2019. On April 2021 the vehicle ABS lights came on and off. The mileage of the vehicle at that time was 16,538. I took the vehicle in to get serviced by ANCIRA Chrysler Jeep Dodge Ram dealership and the HCU PUMP was replaced. I have the service invoice that has all this information. On August 20, 2023, the same lights came on. The vehicle now has 48,000 miles on it. As a part time mechanic, I conducted a diagnostic test and found that the error code is the same as the initial incident, which is Code C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRIC FAILURE. The vehicle no longer as a warranty and since there are no available parts available for repair, I have no choice but to drive this truck putting myself and my family in danger. The vehicle is available for inspection if needed.
Corrective Action:
I purchased the subject vehicle in NEW condition in September 2019. On April 2021 the vehicle ABS lights came on and off. The mileage of the vehicle at that time was 16,538. I took the vehicle in to get serviced by ANCIRA Chrysler Jeep Dodge Ram dealership and the HCU PUMP was replaced. I have the service invoice that has all this information. On August 20, 2023, the same lights came on. The vehicle now has 48,000 miles on it. As a part time mechanic, I conducted a diagnostic test and found that the error code is the same as the initial incident, which is Code C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRIC FAILURE. The vehicle no longer as a warranty and since there are no available parts available for repair, I have no choice but to drive this truck putting myself and my family in danger. The vehicle is available for inspection if needed.
Additional Notes:
I purchased the subject vehicle in NEW condition in September 2019. On April 2021 the vehicle ABS lights came on and off. The mileage of the vehicle at that time was 16,538. I took the vehicle in to get serviced by ANCIRA Chrysler Jeep Dodge Ram dealership and the HCU PUMP was replaced. I have the service invoice that has all this information. On August 20, 2023, the same lights came on. The vehicle now has 48,000 miles on it. As a part time mechanic, I conducted a diagnostic test and found that the error code is the same as the initial incident, which is Code C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRIC FAILURE. The vehicle no longer as a warranty and since there are no available parts available for repair, I have no choice but to drive this truck putting myself and my family in danger. The vehicle is available for inspection if needed.
Mfg Campaign: 11540107
Recall Date: Aug 22, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury