Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS module
Corrective Action:
ABS module
Additional Notes:
ABS module
Mfg Campaign: 11543638
Recall Date: Sep 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS warning light goes on and off at intermittent times. Message says service ABS brake system. This truck has not been inspected yet but there is a class action lawsuit and NHTSA investigation on-going for this problem.
Corrective Action:
ABS warning light goes on and off at intermittent times. Message says service ABS brake system. This truck has not been inspected yet but there is a class action lawsuit and NHTSA investigation on-going for this problem.
Additional Notes:
ABS warning light goes on and off at intermittent times. Message says service ABS brake system. This truck has not been inspected yet but there is a class action lawsuit and NHTSA investigation on-going for this problem.
Mfg Campaign: 11543412
Recall Date: Sep 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS warning light goes on and off at intermittent times. Message says service ABS brake system. This truck has not been inspected yet but there is a class action lawsuit and NHTSA investigation on-going for this problem.
Corrective Action:
ABS warning light goes on and off at intermittent times. Message says service ABS brake system. This truck has not been inspected yet but there is a class action lawsuit and NHTSA investigation on-going for this problem.
Additional Notes:
ABS warning light goes on and off at intermittent times. Message says service ABS brake system. This truck has not been inspected yet but there is a class action lawsuit and NHTSA investigation on-going for this problem.
Mfg Campaign: 11543412
Recall Date: Sep 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2018 RAM ABS warning indicator light goes on and off continually. It started last year but now it's on constantly. I did some research, and this seems to be a very common issue with this model of RAM truck. Unfortunately, the dealership has informed me there is no recall on the item and cost to repair are over $1,000. So I'm driving with no ABS brakes most of the time. With the light and warning noise constantly going on and off is very distracting while driving. Not a very safe problem to have while driving.
Corrective Action:
My 2018 RAM ABS warning indicator light goes on and off continually. It started last year but now it's on constantly. I did some research, and this seems to be a very common issue with this model of RAM truck. Unfortunately, the dealership has informed me there is no recall on the item and cost to repair are over $1,000. So I'm driving with no ABS brakes most of the time. With the light and warning noise constantly going on and off is very distracting while driving. Not a very safe problem to have while driving.
Additional Notes:
My 2018 RAM ABS warning indicator light goes on and off continually. It started last year but now it's on constantly. I did some research, and this seems to be a very common issue with this model of RAM truck. Unfortunately, the dealership has informed me there is no recall on the item and cost to repair are over $1,000. So I'm driving with no ABS brakes most of the time. With the light and warning noise constantly going on and off is very distracting while driving. Not a very safe problem to have while driving.
Mfg Campaign: 11543419
Recall Date: Sep 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and stability control warning lights illuminated and flashed on and off. There was an abnormal dinging sound heard. The cruise control became inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the vehicle had displayed DTC Code: C0020-01. The manufacturer was not contacted. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and stability control warning lights illuminated and flashed on and off. There was an abnormal dinging sound heard. The cruise control became inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the vehicle had displayed DTC Code: C0020-01. The manufacturer was not contacted. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and stability control warning lights illuminated and flashed on and off. There was an abnormal dinging sound heard. The cruise control became inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the vehicle had displayed DTC Code: C0020-01. The manufacturer was not contacted. The failure mileage was approximately 60,000.
Mfg Campaign: 11543438
Recall Date: Sep 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and stability control warning lights illuminated and flashed on and off. There was an abnormal dinging sound heard. The cruise control became inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the vehicle had displayed DTC Code: C0020-01. The manufacturer was not contacted. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and stability control warning lights illuminated and flashed on and off. There was an abnormal dinging sound heard. The cruise control became inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the vehicle had displayed DTC Code: C0020-01. The manufacturer was not contacted. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and stability control warning lights illuminated and flashed on and off. There was an abnormal dinging sound heard. The cruise control became inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the vehicle had displayed DTC Code: C0020-01. The manufacturer was not contacted. The failure mileage was approximately 60,000.
Mfg Campaign: 11543438
Recall Date: Sep 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and stability control warning lights illuminated and flashed on and off. There was an abnormal dinging sound heard. The cruise control became inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the vehicle had displayed DTC Code: C0020-01. The manufacturer was not contacted. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and stability control warning lights illuminated and flashed on and off. There was an abnormal dinging sound heard. The cruise control became inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the vehicle had displayed DTC Code: C0020-01. The manufacturer was not contacted. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and stability control warning lights illuminated and flashed on and off. There was an abnormal dinging sound heard. The cruise control became inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who stated that the vehicle had displayed DTC Code: C0020-01. The manufacturer was not contacted. The failure mileage was approximately 60,000.
Mfg Campaign: 11543438
Recall Date: Sep 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 65 MPH, the vehicle started to shake abnormally. The contact stated that the ABS and traction control warning lights were illuminated. The contact had taken the vehicle to a tire shop and had the tires rotated and the vehicle aligned. The vehicle as repaired, however the ABS and traction control warning lights illuminated again. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 65 MPH, the vehicle started to shake abnormally. The contact stated that the ABS and traction control warning lights were illuminated. The contact had taken the vehicle to a tire shop and had the tires rotated and the vehicle aligned. The vehicle as repaired, however the ABS and traction control warning lights illuminated again. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 65 MPH, the vehicle started to shake abnormally. The contact stated that the ABS and traction control warning lights were illuminated. The contact had taken the vehicle to a tire shop and had the tires rotated and the vehicle aligned. The vehicle as repaired, however the ABS and traction control warning lights illuminated again. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The failure mileage was approximately 65,000.
Mfg Campaign: 11543452
Recall Date: Sep 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 65 MPH, the vehicle started to shake abnormally. The contact stated that the ABS and traction control warning lights were illuminated. The contact had taken the vehicle to a tire shop and had the tires rotated and the vehicle aligned. The vehicle as repaired, however the ABS and traction control warning lights illuminated again. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 65 MPH, the vehicle started to shake abnormally. The contact stated that the ABS and traction control warning lights were illuminated. The contact had taken the vehicle to a tire shop and had the tires rotated and the vehicle aligned. The vehicle as repaired, however the ABS and traction control warning lights illuminated again. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 65 MPH, the vehicle started to shake abnormally. The contact stated that the ABS and traction control warning lights were illuminated. The contact had taken the vehicle to a tire shop and had the tires rotated and the vehicle aligned. The vehicle as repaired, however the ABS and traction control warning lights illuminated again. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The failure mileage was approximately 65,000.
Mfg Campaign: 11543452
Recall Date: Sep 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS / Service Electronic Braking System lights constantly dinging on and off while driving my truck. Cannot get parts for repair.
Corrective Action:
ABS / Service Electronic Braking System lights constantly dinging on and off while driving my truck. Cannot get parts for repair.
Additional Notes:
ABS / Service Electronic Braking System lights constantly dinging on and off while driving my truck. Cannot get parts for repair.
Mfg Campaign: 11543057
Recall Date: Sep 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
ABS / Service Electronic Braking System lights constantly dinging on and off while driving my truck. Cannot get parts for repair.
Corrective Action:
ABS / Service Electronic Braking System lights constantly dinging on and off while driving my truck. Cannot get parts for repair.
Additional Notes:
ABS / Service Electronic Braking System lights constantly dinging on and off while driving my truck. Cannot get parts for repair.
Mfg Campaign: 11543057
Recall Date: Sep 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I get an error message on the dash that says "service electronic braking system" and "service ABS”. Ram dealer has stated that the truck needs a new ABS modular and ABS pump but the parts are on back order until February through Chrysler.
Corrective Action:
I get an error message on the dash that says "service electronic braking system" and "service ABS”. Ram dealer has stated that the truck needs a new ABS modular and ABS pump but the parts are on back order until February through Chrysler.
Additional Notes:
I get an error message on the dash that says "service electronic braking system" and "service ABS”. Ram dealer has stated that the truck needs a new ABS modular and ABS pump but the parts are on back order until February through Chrysler.
Mfg Campaign: 11543177
Recall Date: Sep 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS system failure causing spinout and skidding. System failure spurratic.
Corrective Action:
ABS system failure causing spinout and skidding. System failure spurratic.
Additional Notes:
ABS system failure causing spinout and skidding. System failure spurratic.
Mfg Campaign: 11543284
Recall Date: Sep 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I had my HCU pump fail 3 times previously(68143491AB, HYDRAULIC CONTROL UNIT Anti-Lock Brake System), now the dealer is telling me that I need to buy another module (68347098AB Module, Anti-Lock Brake system Electronic Stability Controller) in addition to the failed part for them to repair my vehicle (Tech told me its on a service bulletin, although my unit is not bad). The dealer told me if I got the parts they could repair my vehicle, so I bought the HCU. Shortly after they said a technical bulletin is telling them that they need to replace an additional module when they replace the HCU, which is not available until February 2024. If they diagnose my truck (which they did), and provide me with a receipt I would have to pay the diagnostic fee of $160, and they would not be able to release my truck until the repair was made. I can not have my truck at a dealership for 5 months waiting for a part to be available. Is there anything that can be done about this? I do trade shows and need a truck to carry my products.
Corrective Action:
I had my HCU pump fail 3 times previously(68143491AB, HYDRAULIC CONTROL UNIT Anti-Lock Brake System), now the dealer is telling me that I need to buy another module (68347098AB Module, Anti-Lock Brake system Electronic Stability Controller) in addition to the failed part for them to repair my vehicle (Tech told me its on a service bulletin, although my unit is not bad). The dealer told me if I got the parts they could repair my vehicle, so I bought the HCU. Shortly after they said a technical bulletin is telling them that they need to replace an additional module when they replace the HCU, which is not available until February 2024. If they diagnose my truck (which they did), and provide me with a receipt I would have to pay the diagnostic fee of $160, and they would not be able to release my truck until the repair was made. I can not have my truck at a dealership for 5 months waiting for a part to be available. Is there anything that can be done about this? I do trade shows and need a truck to carry my products.
Additional Notes:
I had my HCU pump fail 3 times previously(68143491AB, HYDRAULIC CONTROL UNIT Anti-Lock Brake System), now the dealer is telling me that I need to buy another module (68347098AB Module, Anti-Lock Brake system Electronic Stability Controller) in addition to the failed part for them to repair my vehicle (Tech told me its on a service bulletin, although my unit is not bad). The dealer told me if I got the parts they could repair my vehicle, so I bought the HCU. Shortly after they said a technical bulletin is telling them that they need to replace an additional module when they replace the HCU, which is not available until February 2024. If they diagnose my truck (which they did), and provide me with a receipt I would have to pay the diagnostic fee of $160, and they would not be able to release my truck until the repair was made. I can not have my truck at a dealership for 5 months waiting for a part to be available. Is there anything that can be done about this? I do trade shows and need a truck to carry my products.
Mfg Campaign: 11543305
Recall Date: Sep 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Similar to the 2019 & newer Ram HD recall for the ABS electronic control module, my 2018 Ram 2500 has the same issue. It was recently diagnosed at the dealer in August 2023, but due to the abundance of impacted trucks, the dealer estimates that replacement parts will not be available until at least February 2024. While I wait for the repair I have no ABS, traction control, stability control, or cruise control. I drive the truck approximately 750 to 1,000 miles per week and have a 3,000 mile vacation planned in October. This translates to driving the truck approximately 15,000 to 20,000 miles without the above noted safety features. I believe my truck should be added to the recall, and RAM needs to step up and provide faster repairs.
Corrective Action:
Similar to the 2019 & newer Ram HD recall for the ABS electronic control module, my 2018 Ram 2500 has the same issue. It was recently diagnosed at the dealer in August 2023, but due to the abundance of impacted trucks, the dealer estimates that replacement parts will not be available until at least February 2024. While I wait for the repair I have no ABS, traction control, stability control, or cruise control. I drive the truck approximately 750 to 1,000 miles per week and have a 3,000 mile vacation planned in October. This translates to driving the truck approximately 15,000 to 20,000 miles without the above noted safety features. I believe my truck should be added to the recall, and RAM needs to step up and provide faster repairs.
Additional Notes:
Similar to the 2019 & newer Ram HD recall for the ABS electronic control module, my 2018 Ram 2500 has the same issue. It was recently diagnosed at the dealer in August 2023, but due to the abundance of impacted trucks, the dealer estimates that replacement parts will not be available until at least February 2024. While I wait for the repair I have no ABS, traction control, stability control, or cruise control. I drive the truck approximately 750 to 1,000 miles per week and have a 3,000 mile vacation planned in October. This translates to driving the truck approximately 15,000 to 20,000 miles without the above noted safety features. I believe my truck should be added to the recall, and RAM needs to step up and provide faster repairs.
Mfg Campaign: 11543319
Recall Date: Sep 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Similar to the 2019 & newer Ram HD recall for the ABS electronic control module, my 2018 Ram 2500 has the same issue. It was recently diagnosed at the dealer in August 2023, but due to the abundance of impacted trucks, the dealer estimates that replacement parts will not be available until at least February 2024. While I wait for the repair I have no ABS, traction control, stability control, or cruise control. I drive the truck approximately 750 to 1,000 miles per week and have a 3,000 mile vacation planned in October. This translates to driving the truck approximately 15,000 to 20,000 miles without the above noted safety features. I believe my truck should be added to the recall, and RAM needs to step up and provide faster repairs.
Corrective Action:
Similar to the 2019 & newer Ram HD recall for the ABS electronic control module, my 2018 Ram 2500 has the same issue. It was recently diagnosed at the dealer in August 2023, but due to the abundance of impacted trucks, the dealer estimates that replacement parts will not be available until at least February 2024. While I wait for the repair I have no ABS, traction control, stability control, or cruise control. I drive the truck approximately 750 to 1,000 miles per week and have a 3,000 mile vacation planned in October. This translates to driving the truck approximately 15,000 to 20,000 miles without the above noted safety features. I believe my truck should be added to the recall, and RAM needs to step up and provide faster repairs.
Additional Notes:
Similar to the 2019 & newer Ram HD recall for the ABS electronic control module, my 2018 Ram 2500 has the same issue. It was recently diagnosed at the dealer in August 2023, but due to the abundance of impacted trucks, the dealer estimates that replacement parts will not be available until at least February 2024. While I wait for the repair I have no ABS, traction control, stability control, or cruise control. I drive the truck approximately 750 to 1,000 miles per week and have a 3,000 mile vacation planned in October. This translates to driving the truck approximately 15,000 to 20,000 miles without the above noted safety features. I believe my truck should be added to the recall, and RAM needs to step up and provide faster repairs.
Mfg Campaign: 11543319
Recall Date: Sep 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Similar to the 2019 & newer Ram HD recall for the ABS electronic control module, my 2018 Ram 2500 has the same issue. It was recently diagnosed at the dealer in August 2023, but due to the abundance of impacted trucks, the dealer estimates that replacement parts will not be available until at least February 2024. While I wait for the repair I have no ABS, traction control, stability control, or cruise control. I drive the truck approximately 750 to 1,000 miles per week and have a 3,000 mile vacation planned in October. This translates to driving the truck approximately 15,000 to 20,000 miles without the above noted safety features. I believe my truck should be added to the recall, and RAM needs to step up and provide faster repairs.
Corrective Action:
Similar to the 2019 & newer Ram HD recall for the ABS electronic control module, my 2018 Ram 2500 has the same issue. It was recently diagnosed at the dealer in August 2023, but due to the abundance of impacted trucks, the dealer estimates that replacement parts will not be available until at least February 2024. While I wait for the repair I have no ABS, traction control, stability control, or cruise control. I drive the truck approximately 750 to 1,000 miles per week and have a 3,000 mile vacation planned in October. This translates to driving the truck approximately 15,000 to 20,000 miles without the above noted safety features. I believe my truck should be added to the recall, and RAM needs to step up and provide faster repairs.
Additional Notes:
Similar to the 2019 & newer Ram HD recall for the ABS electronic control module, my 2018 Ram 2500 has the same issue. It was recently diagnosed at the dealer in August 2023, but due to the abundance of impacted trucks, the dealer estimates that replacement parts will not be available until at least February 2024. While I wait for the repair I have no ABS, traction control, stability control, or cruise control. I drive the truck approximately 750 to 1,000 miles per week and have a 3,000 mile vacation planned in October. This translates to driving the truck approximately 15,000 to 20,000 miles without the above noted safety features. I believe my truck should be added to the recall, and RAM needs to step up and provide faster repairs.
Mfg Campaign: 11543319
Recall Date: Sep 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Truck is showing service message "Service Electronic Braking System" and "Service Anti-Lock Brake System". Service message comes and goes constantly, chiming and making cruise control unusable. Several times I have almost had a collision on the interstate because the vehicle will drop out of cruise control expectantly. I have researched the issue and the required replacement parts are on national back order until Jan/Feb of 2024. So not only do I have to listen to the dang chiming noise, I don't have fully functioning ABS or Traction Control. This is a serious issue that RAM needs to deal with. I know an investigation is underway already: Preliminary Evaluation PE22-012. Please add my complaint to the growing list of RAM owners facing this serious issue.
Corrective Action:
Truck is showing service message "Service Electronic Braking System" and "Service Anti-Lock Brake System". Service message comes and goes constantly, chiming and making cruise control unusable. Several times I have almost had a collision on the interstate because the vehicle will drop out of cruise control expectantly. I have researched the issue and the required replacement parts are on national back order until Jan/Feb of 2024. So not only do I have to listen to the dang chiming noise, I don't have fully functioning ABS or Traction Control. This is a serious issue that RAM needs to deal with. I know an investigation is underway already: Preliminary Evaluation PE22-012. Please add my complaint to the growing list of RAM owners facing this serious issue.
Additional Notes:
Truck is showing service message "Service Electronic Braking System" and "Service Anti-Lock Brake System". Service message comes and goes constantly, chiming and making cruise control unusable. Several times I have almost had a collision on the interstate because the vehicle will drop out of cruise control expectantly. I have researched the issue and the required replacement parts are on national back order until Jan/Feb of 2024. So not only do I have to listen to the dang chiming noise, I don't have fully functioning ABS or Traction Control. This is a serious issue that RAM needs to deal with. I know an investigation is underway already: Preliminary Evaluation PE22-012. Please add my complaint to the growing list of RAM owners facing this serious issue.
Mfg Campaign: 11542929
Recall Date: Sep 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Truck is showing service message "Service Electronic Braking System" and "Service Anti-Lock Brake System". Service message comes and goes constantly, chiming and making cruise control unusable. Several times I have almost had a collision on the interstate because the vehicle will drop out of cruise control expectantly. I have researched the issue and the required replacement parts are on national back order until Jan/Feb of 2024. So not only do I have to listen to the dang chiming noise, I don't have fully functioning ABS or Traction Control. This is a serious issue that RAM needs to deal with. I know an investigation is underway already: Preliminary Evaluation PE22-012. Please add my complaint to the growing list of RAM owners facing this serious issue.
Corrective Action:
Truck is showing service message "Service Electronic Braking System" and "Service Anti-Lock Brake System". Service message comes and goes constantly, chiming and making cruise control unusable. Several times I have almost had a collision on the interstate because the vehicle will drop out of cruise control expectantly. I have researched the issue and the required replacement parts are on national back order until Jan/Feb of 2024. So not only do I have to listen to the dang chiming noise, I don't have fully functioning ABS or Traction Control. This is a serious issue that RAM needs to deal with. I know an investigation is underway already: Preliminary Evaluation PE22-012. Please add my complaint to the growing list of RAM owners facing this serious issue.
Additional Notes:
Truck is showing service message "Service Electronic Braking System" and "Service Anti-Lock Brake System". Service message comes and goes constantly, chiming and making cruise control unusable. Several times I have almost had a collision on the interstate because the vehicle will drop out of cruise control expectantly. I have researched the issue and the required replacement parts are on national back order until Jan/Feb of 2024. So not only do I have to listen to the dang chiming noise, I don't have fully functioning ABS or Traction Control. This is a serious issue that RAM needs to deal with. I know an investigation is underway already: Preliminary Evaluation PE22-012. Please add my complaint to the growing list of RAM owners facing this serious issue.
Mfg Campaign: 11542929
Recall Date: Sep 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS control module is malfunctioning for the second time. Was replaced at approximately 25000 miles. Now is failing again at 48000 miles. ABS braking and traction control is affected.
Corrective Action:
ABS control module is malfunctioning for the second time. Was replaced at approximately 25000 miles. Now is failing again at 48000 miles. ABS braking and traction control is affected.
Additional Notes:
ABS control module is malfunctioning for the second time. Was replaced at approximately 25000 miles. Now is failing again at 48000 miles. ABS braking and traction control is affected.
Mfg Campaign: 11543009
Recall Date: Sep 6, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury