Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service ABS system/ Electronic break system warning light came the dash control. When that happened in September of 2020 I lost traction control and cruise control on my truck. Since this accrued I’ve had several near misses of accidents do to lose of ABS system. I have not had it looked at by the dealership due to the fact that two family members have the same truck with the exact problems. They took their trucks into dealer. The 2021 was fixed under warranty and the 2017 truck was repaired out of pocket to dealership.
Corrective Action:
Service ABS system/ Electronic break system warning light came the dash control. When that happened in September of 2020 I lost traction control and cruise control on my truck. Since this accrued I’ve had several near misses of accidents do to lose of ABS system. I have not had it looked at by the dealership due to the fact that two family members have the same truck with the exact problems. They took their trucks into dealer. The 2021 was fixed under warranty and the 2017 truck was repaired out of pocket to dealership.
Additional Notes:
Service ABS system/ Electronic break system warning light came the dash control. When that happened in September of 2020 I lost traction control and cruise control on my truck. Since this accrued I’ve had several near misses of accidents do to lose of ABS system. I have not had it looked at by the dealership due to the fact that two family members have the same truck with the exact problems. They took their trucks into dealer. The 2021 was fixed under warranty and the 2017 truck was repaired out of pocket to dealership.
Mfg Campaign: 11545988
Recall Date: Sep 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service ABS system/ Electronic break system warning light came the dash control. When that happened in September of 2020 I lost traction control and cruise control on my truck. Since this accrued I’ve had several near misses of accidents do to lose of ABS system. I have not had it looked at by the dealership due to the fact that two family members have the same truck with the exact problems. They took their trucks into dealer. The 2021 was fixed under warranty and the 2017 truck was repaired out of pocket to dealership.
Corrective Action:
Service ABS system/ Electronic break system warning light came the dash control. When that happened in September of 2020 I lost traction control and cruise control on my truck. Since this accrued I’ve had several near misses of accidents do to lose of ABS system. I have not had it looked at by the dealership due to the fact that two family members have the same truck with the exact problems. They took their trucks into dealer. The 2021 was fixed under warranty and the 2017 truck was repaired out of pocket to dealership.
Additional Notes:
Service ABS system/ Electronic break system warning light came the dash control. When that happened in September of 2020 I lost traction control and cruise control on my truck. Since this accrued I’ve had several near misses of accidents do to lose of ABS system. I have not had it looked at by the dealership due to the fact that two family members have the same truck with the exact problems. They took their trucks into dealer. The 2021 was fixed under warranty and the 2017 truck was repaired out of pocket to dealership.
Mfg Campaign: 11545988
Recall Date: Sep 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The “Service Anti-Lock Braking System” warning turn on and off intermittently and the yellow “ABS” and “traction control off” icon turn on and off intermittently about every 4-5 seconds. In the morning after first start, the warning lights and message proceed after the first brake pedal application. I have 78,500 miles on the truck.
Corrective Action:
The “Service Anti-Lock Braking System” warning turn on and off intermittently and the yellow “ABS” and “traction control off” icon turn on and off intermittently about every 4-5 seconds. In the morning after first start, the warning lights and message proceed after the first brake pedal application. I have 78,500 miles on the truck.
Additional Notes:
The “Service Anti-Lock Braking System” warning turn on and off intermittently and the yellow “ABS” and “traction control off” icon turn on and off intermittently about every 4-5 seconds. In the morning after first start, the warning lights and message proceed after the first brake pedal application. I have 78,500 miles on the truck.
Mfg Campaign: 11546022
Recall Date: Sep 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am receiving an alert in my truck that states, "Service Antilock Brake System." The emergency warning sound and lights on the dash/display appear constantly. This also affects the "Speed Control" as it kicks off the cruise control when the emergency warning sound and lights come on the dash. I have taken the vehicle to a RAM Dealership who diagnosed the issue, but was advised that parts are on backorder, which is unacceptable as this can be a very dangerous and potentially costly situation. I believe that NHTSA should look into this and provide a recall on the vehicle and expedite the process to getting, not only my vehicle, but others around the country fixed in a timely manner.
Corrective Action:
I am receiving an alert in my truck that states, "Service Antilock Brake System." The emergency warning sound and lights on the dash/display appear constantly. This also affects the "Speed Control" as it kicks off the cruise control when the emergency warning sound and lights come on the dash. I have taken the vehicle to a RAM Dealership who diagnosed the issue, but was advised that parts are on backorder, which is unacceptable as this can be a very dangerous and potentially costly situation. I believe that NHTSA should look into this and provide a recall on the vehicle and expedite the process to getting, not only my vehicle, but others around the country fixed in a timely manner.
Additional Notes:
I am receiving an alert in my truck that states, "Service Antilock Brake System." The emergency warning sound and lights on the dash/display appear constantly. This also affects the "Speed Control" as it kicks off the cruise control when the emergency warning sound and lights come on the dash. I have taken the vehicle to a RAM Dealership who diagnosed the issue, but was advised that parts are on backorder, which is unacceptable as this can be a very dangerous and potentially costly situation. I believe that NHTSA should look into this and provide a recall on the vehicle and expedite the process to getting, not only my vehicle, but others around the country fixed in a timely manner.
Mfg Campaign: 11546027
Recall Date: Sep 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I am receiving an alert in my truck that states, "Service Antilock Brake System." The emergency warning sound and lights on the dash/display appear constantly. This also affects the "Speed Control" as it kicks off the cruise control when the emergency warning sound and lights come on the dash. I have taken the vehicle to a RAM Dealership who diagnosed the issue, but was advised that parts are on backorder, which is unacceptable as this can be a very dangerous and potentially costly situation. I believe that NHTSA should look into this and provide a recall on the vehicle and expedite the process to getting, not only my vehicle, but others around the country fixed in a timely manner.
Corrective Action:
I am receiving an alert in my truck that states, "Service Antilock Brake System." The emergency warning sound and lights on the dash/display appear constantly. This also affects the "Speed Control" as it kicks off the cruise control when the emergency warning sound and lights come on the dash. I have taken the vehicle to a RAM Dealership who diagnosed the issue, but was advised that parts are on backorder, which is unacceptable as this can be a very dangerous and potentially costly situation. I believe that NHTSA should look into this and provide a recall on the vehicle and expedite the process to getting, not only my vehicle, but others around the country fixed in a timely manner.
Additional Notes:
I am receiving an alert in my truck that states, "Service Antilock Brake System." The emergency warning sound and lights on the dash/display appear constantly. This also affects the "Speed Control" as it kicks off the cruise control when the emergency warning sound and lights come on the dash. I have taken the vehicle to a RAM Dealership who diagnosed the issue, but was advised that parts are on backorder, which is unacceptable as this can be a very dangerous and potentially costly situation. I believe that NHTSA should look into this and provide a recall on the vehicle and expedite the process to getting, not only my vehicle, but others around the country fixed in a timely manner.
Mfg Campaign: 11546027
Recall Date: Sep 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS Pump Motor Control - General Electrical Failure, code C0020-01, needs to be replaced. A critical item. Part is not available. I live full time in my 5th Wheel 40’ RV. Part may be under some engineering review due to failures. I need new part asap. No dealer has them. Truck is grounded.
Corrective Action:
ABS Pump Motor Control - General Electrical Failure, code C0020-01, needs to be replaced. A critical item. Part is not available. I live full time in my 5th Wheel 40’ RV. Part may be under some engineering review due to failures. I need new part asap. No dealer has them. Truck is grounded.
Additional Notes:
ABS Pump Motor Control - General Electrical Failure, code C0020-01, needs to be replaced. A critical item. Part is not available. I live full time in my 5th Wheel 40’ RV. Part may be under some engineering review due to failures. I need new part asap. No dealer has them. Truck is grounded.
Mfg Campaign: 11546048
Recall Date: Sep 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Antilock braking system and electronic brake system warning lights flash on and off frequently while driving.
Corrective Action:
Antilock braking system and electronic brake system warning lights flash on and off frequently while driving.
Additional Notes:
Antilock braking system and electronic brake system warning lights flash on and off frequently while driving.
Mfg Campaign: 11546070
Recall Date: Sep 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS Module failure and Hydraulic Pump failure.
Corrective Action:
ABS Module failure and Hydraulic Pump failure.
Additional Notes:
ABS Module failure and Hydraulic Pump failure.
Mfg Campaign: 11545770
Recall Date: Sep 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS, and traction control systems fail intermittently. Lights come on and flash and ABS and cruise control no longer work. Happens at various speeds and times. Sometimes can be addressed by pulling over turning off the vehicle and restarting. Dealer states that ABS module and pump need to be replaced but have no available parts. I was advised that the estimated cost is ~ $1800 and the problem may arise again. This is on a vehicle that has less than35k miles
Corrective Action:
ABS, and traction control systems fail intermittently. Lights come on and flash and ABS and cruise control no longer work. Happens at various speeds and times. Sometimes can be addressed by pulling over turning off the vehicle and restarting. Dealer states that ABS module and pump need to be replaced but have no available parts. I was advised that the estimated cost is ~ $1800 and the problem may arise again. This is on a vehicle that has less than35k miles
Additional Notes:
ABS, and traction control systems fail intermittently. Lights come on and flash and ABS and cruise control no longer work. Happens at various speeds and times. Sometimes can be addressed by pulling over turning off the vehicle and restarting. Dealer states that ABS module and pump need to be replaced but have no available parts. I was advised that the estimated cost is ~ $1800 and the problem may arise again. This is on a vehicle that has less than35k miles
Mfg Campaign: 11545842
Recall Date: Sep 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My truck has 32000 miles on it. Its just out of warranty and the ABS Hydraulic Control Unit is out again. This will be the third HCU put into my truck. This is a known problem from Ram and it has never been addressed. NHTSA please have RAM make it right and fix the problem so costumers are not spending 1500.00 every 15,000 miles.
Corrective Action:
My truck has 32000 miles on it. Its just out of warranty and the ABS Hydraulic Control Unit is out again. This will be the third HCU put into my truck. This is a known problem from Ram and it has never been addressed. NHTSA please have RAM make it right and fix the problem so costumers are not spending 1500.00 every 15,000 miles.
Additional Notes:
My truck has 32000 miles on it. Its just out of warranty and the ABS Hydraulic Control Unit is out again. This will be the third HCU put into my truck. This is a known problem from Ram and it has never been addressed. NHTSA please have RAM make it right and fix the problem so costumers are not spending 1500.00 every 15,000 miles.
Mfg Campaign: 11545858
Recall Date: Sep 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS/Traction Control System (TCS) error flashes intermittently while driving the vehicle. This dash warning states the ABS and TCS systems are non-functional. The vehicle is available for inspection. Safety is adversely impacted by the braking system not performing its design function. Traction Control perturbations can also have adverse impacts to the drivers control of the vehicle. This vehicle has has yet to be inspected, but similar failures for this make/model indicate a faulty ABS module and/or sensor issue. Warning error messages are broadcast frequently via the instrument cluster display. Initial warnings @ 32k miles, fall of 2023.
Corrective Action:
The ABS/Traction Control System (TCS) error flashes intermittently while driving the vehicle. This dash warning states the ABS and TCS systems are non-functional. The vehicle is available for inspection. Safety is adversely impacted by the braking system not performing its design function. Traction Control perturbations can also have adverse impacts to the drivers control of the vehicle. This vehicle has has yet to be inspected, but similar failures for this make/model indicate a faulty ABS module and/or sensor issue. Warning error messages are broadcast frequently via the instrument cluster display. Initial warnings @ 32k miles, fall of 2023.
Additional Notes:
The ABS/Traction Control System (TCS) error flashes intermittently while driving the vehicle. This dash warning states the ABS and TCS systems are non-functional. The vehicle is available for inspection. Safety is adversely impacted by the braking system not performing its design function. Traction Control perturbations can also have adverse impacts to the drivers control of the vehicle. This vehicle has has yet to be inspected, but similar failures for this make/model indicate a faulty ABS module and/or sensor issue. Warning error messages are broadcast frequently via the instrument cluster display. Initial warnings @ 32k miles, fall of 2023.
Mfg Campaign: 11545869
Recall Date: Sep 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service electronic brake system keeps coming up on the dash. When this happens you lose cruise control, ABS, and your abs and traction light come on. This goes on and off constantly and dings every time it happens. This is a huge problem that Chrysler is aware of but will not do anything about. I had mine replaced once and 23 months later I have the same 13000 dollar issue.
Corrective Action:
Service electronic brake system keeps coming up on the dash. When this happens you lose cruise control, ABS, and your abs and traction light come on. This goes on and off constantly and dings every time it happens. This is a huge problem that Chrysler is aware of but will not do anything about. I had mine replaced once and 23 months later I have the same 13000 dollar issue.
Additional Notes:
Service electronic brake system keeps coming up on the dash. When this happens you lose cruise control, ABS, and your abs and traction light come on. This goes on and off constantly and dings every time it happens. This is a huge problem that Chrysler is aware of but will not do anything about. I had mine replaced once and 23 months later I have the same 13000 dollar issue.
Mfg Campaign: 11545549
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS goes on and off continuously. Warning messages and beeps constantly. Started October of 2022. Independent service center has been trying to get a replacement nodule from the manufacture for all most a year.
Corrective Action:
ABS goes on and off continuously. Warning messages and beeps constantly. Started October of 2022. Independent service center has been trying to get a replacement nodule from the manufacture for all most a year.
Additional Notes:
ABS goes on and off continuously. Warning messages and beeps constantly. Started October of 2022. Independent service center has been trying to get a replacement nodule from the manufacture for all most a year.
Mfg Campaign: 11545560
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS/Traction Control light continually goes on and off. I took the vehicle into Tate Dodge Ram Service center in Glen Burnie, MD the first week of January 2023. They diagnosed the problem as the ABS Control Module and Hydraulic Control Units as bad. I was told that it would take 2 weeks to get the parts. I checked back with them 2 weeks later and the ETA had changed to March 16, 2023. I left the vehicle with them and checked back after March 16th, the ETA had then been changed to August 15, 2023. I picked the vehicle up from the service department and check on it August 15th. They had received on of the part, but the other one was scheduled to be delivered Sept 15, 2023. I contacted them again on Sept 18th, when I was told that the part would not be delivered until February 15, 2024 (13+ months). The lights continue to go on and off with a bell each time the light comes on, which is very distracting. It is unsettling to drive, not knowing if my brakes will work in an emergency or if the traction control will work when we get slippery road this winter.
Corrective Action:
The ABS/Traction Control light continually goes on and off. I took the vehicle into Tate Dodge Ram Service center in Glen Burnie, MD the first week of January 2023. They diagnosed the problem as the ABS Control Module and Hydraulic Control Units as bad. I was told that it would take 2 weeks to get the parts. I checked back with them 2 weeks later and the ETA had changed to March 16, 2023. I left the vehicle with them and checked back after March 16th, the ETA had then been changed to August 15, 2023. I picked the vehicle up from the service department and check on it August 15th. They had received on of the part, but the other one was scheduled to be delivered Sept 15, 2023. I contacted them again on Sept 18th, when I was told that the part would not be delivered until February 15, 2024 (13+ months). The lights continue to go on and off with a bell each time the light comes on, which is very distracting. It is unsettling to drive, not knowing if my brakes will work in an emergency or if the traction control will work when we get slippery road this winter.
Additional Notes:
The ABS/Traction Control light continually goes on and off. I took the vehicle into Tate Dodge Ram Service center in Glen Burnie, MD the first week of January 2023. They diagnosed the problem as the ABS Control Module and Hydraulic Control Units as bad. I was told that it would take 2 weeks to get the parts. I checked back with them 2 weeks later and the ETA had changed to March 16, 2023. I left the vehicle with them and checked back after March 16th, the ETA had then been changed to August 15, 2023. I picked the vehicle up from the service department and check on it August 15th. They had received on of the part, but the other one was scheduled to be delivered Sept 15, 2023. I contacted them again on Sept 18th, when I was told that the part would not be delivered until February 15, 2024 (13+ months). The lights continue to go on and off with a bell each time the light comes on, which is very distracting. It is unsettling to drive, not knowing if my brakes will work in an emergency or if the traction control will work when we get slippery road this winter.
Mfg Campaign: 11545636
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The ABS/Traction Control light continually goes on and off. I took the vehicle into Tate Dodge Ram Service center in Glen Burnie, MD the first week of January 2023. They diagnosed the problem as the ABS Control Module and Hydraulic Control Units as bad. I was told that it would take 2 weeks to get the parts. I checked back with them 2 weeks later and the ETA had changed to March 16, 2023. I left the vehicle with them and checked back after March 16th, the ETA had then been changed to August 15, 2023. I picked the vehicle up from the service department and check on it August 15th. They had received on of the part, but the other one was scheduled to be delivered Sept 15, 2023. I contacted them again on Sept 18th, when I was told that the part would not be delivered until February 15, 2024 (13+ months). The lights continue to go on and off with a bell each time the light comes on, which is very distracting. It is unsettling to drive, not knowing if my brakes will work in an emergency or if the traction control will work when we get slippery road this winter.
Corrective Action:
The ABS/Traction Control light continually goes on and off. I took the vehicle into Tate Dodge Ram Service center in Glen Burnie, MD the first week of January 2023. They diagnosed the problem as the ABS Control Module and Hydraulic Control Units as bad. I was told that it would take 2 weeks to get the parts. I checked back with them 2 weeks later and the ETA had changed to March 16, 2023. I left the vehicle with them and checked back after March 16th, the ETA had then been changed to August 15, 2023. I picked the vehicle up from the service department and check on it August 15th. They had received on of the part, but the other one was scheduled to be delivered Sept 15, 2023. I contacted them again on Sept 18th, when I was told that the part would not be delivered until February 15, 2024 (13+ months). The lights continue to go on and off with a bell each time the light comes on, which is very distracting. It is unsettling to drive, not knowing if my brakes will work in an emergency or if the traction control will work when we get slippery road this winter.
Additional Notes:
The ABS/Traction Control light continually goes on and off. I took the vehicle into Tate Dodge Ram Service center in Glen Burnie, MD the first week of January 2023. They diagnosed the problem as the ABS Control Module and Hydraulic Control Units as bad. I was told that it would take 2 weeks to get the parts. I checked back with them 2 weeks later and the ETA had changed to March 16, 2023. I left the vehicle with them and checked back after March 16th, the ETA had then been changed to August 15, 2023. I picked the vehicle up from the service department and check on it August 15th. They had received on of the part, but the other one was scheduled to be delivered Sept 15, 2023. I contacted them again on Sept 18th, when I was told that the part would not be delivered until February 15, 2024 (13+ months). The lights continue to go on and off with a bell each time the light comes on, which is very distracting. It is unsettling to drive, not knowing if my brakes will work in an emergency or if the traction control will work when we get slippery road this winter.
Mfg Campaign: 11545636
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service ABS and Traction control warning lights on. Computer says ABS circulation pump is bad. Part is unavailable. There should be a recall, this is a known and documented safety issue. Part is discontinued, how is it possible to disregard this issue? What are we supposed to do........drive a vehicle that wont stop as it should?
Corrective Action:
Service ABS and Traction control warning lights on. Computer says ABS circulation pump is bad. Part is unavailable. There should be a recall, this is a known and documented safety issue. Part is discontinued, how is it possible to disregard this issue? What are we supposed to do........drive a vehicle that wont stop as it should?
Additional Notes:
Service ABS and Traction control warning lights on. Computer says ABS circulation pump is bad. Part is unavailable. There should be a recall, this is a known and documented safety issue. Part is discontinued, how is it possible to disregard this issue? What are we supposed to do........drive a vehicle that wont stop as it should?
Mfg Campaign: 11545727
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The hydraulic control unit (HCU) of the anti-lock braking system (ABS) is defective (part number 68143491AA). Without warning the defective HCU will cause the ABS and or cruise control to shut off. If this happens during hard braking, on slippery terrain or in heavy traffic, it could cause an accident. The indications the system is having a problem are warning messages on the dash display, which is great, but the warnings goes on and off for no apparent reason (does not stay on). This can happen at any speed. I replaced my HCU with the same part number (68143491AA) approximately one year ago. This corrected the problem until a couple of weeks ago when the same indicators started again. After a lot of research (Google, Ram heavy duty and Power Wagon forums) I came across one post that discussed how a brush in the motor for the HCU can become stuck, failing to maintain electrical contact with the motor windings. With nothing to lose, I decided to pull the motor off my HCU and take it apart. Once apart, I did determine that one of the brushes was in fact stuck. I am not sure if the brush became stuck just because of dirt or if the metal body the brush slides in was crimped too tight (could be a combination of both). I was able to free up the brush and put the motor back together; the motor functioned properly when bench tested. Unfortunately, I have not been able to reinsert the motor back into the HCU body (plungers are in the way and need to be compressed). I do not know if this requires a special tool, and my research has not come up with anything. Ram has apparently corrected the problem with an updated part, part number 68143491AB. Unfortunately, I cannot find anyone that has this new part in stock. As this is a safety issue affecting a lot of Ram trucks (check the forums and you will find a lot of people discussing the issue, so this is probably way underreported to the NHTSA), Ram should replace all 68143491AA with 68143491AB under a recall.
Corrective Action:
The hydraulic control unit (HCU) of the anti-lock braking system (ABS) is defective (part number 68143491AA). Without warning the defective HCU will cause the ABS and or cruise control to shut off. If this happens during hard braking, on slippery terrain or in heavy traffic, it could cause an accident. The indications the system is having a problem are warning messages on the dash display, which is great, but the warnings goes on and off for no apparent reason (does not stay on). This can happen at any speed. I replaced my HCU with the same part number (68143491AA) approximately one year ago. This corrected the problem until a couple of weeks ago when the same indicators started again. After a lot of research (Google, Ram heavy duty and Power Wagon forums) I came across one post that discussed how a brush in the motor for the HCU can become stuck, failing to maintain electrical contact with the motor windings. With nothing to lose, I decided to pull the motor off my HCU and take it apart. Once apart, I did determine that one of the brushes was in fact stuck. I am not sure if the brush became stuck just because of dirt or if the metal body the brush slides in was crimped too tight (could be a combination of both). I was able to free up the brush and put the motor back together; the motor functioned properly when bench tested. Unfortunately, I have not been able to reinsert the motor back into the HCU body (plungers are in the way and need to be compressed). I do not know if this requires a special tool, and my research has not come up with anything. Ram has apparently corrected the problem with an updated part, part number 68143491AB. Unfortunately, I cannot find anyone that has this new part in stock. As this is a safety issue affecting a lot of Ram trucks (check the forums and you will find a lot of people discussing the issue, so this is probably way underreported to the NHTSA), Ram should replace all 68143491AA with 68143491AB under a recall.
Additional Notes:
The hydraulic control unit (HCU) of the anti-lock braking system (ABS) is defective (part number 68143491AA). Without warning the defective HCU will cause the ABS and or cruise control to shut off. If this happens during hard braking, on slippery terrain or in heavy traffic, it could cause an accident. The indications the system is having a problem are warning messages on the dash display, which is great, but the warnings goes on and off for no apparent reason (does not stay on). This can happen at any speed. I replaced my HCU with the same part number (68143491AA) approximately one year ago. This corrected the problem until a couple of weeks ago when the same indicators started again. After a lot of research (Google, Ram heavy duty and Power Wagon forums) I came across one post that discussed how a brush in the motor for the HCU can become stuck, failing to maintain electrical contact with the motor windings. With nothing to lose, I decided to pull the motor off my HCU and take it apart. Once apart, I did determine that one of the brushes was in fact stuck. I am not sure if the brush became stuck just because of dirt or if the metal body the brush slides in was crimped too tight (could be a combination of both). I was able to free up the brush and put the motor back together; the motor functioned properly when bench tested. Unfortunately, I have not been able to reinsert the motor back into the HCU body (plungers are in the way and need to be compressed). I do not know if this requires a special tool, and my research has not come up with anything. Ram has apparently corrected the problem with an updated part, part number 68143491AB. Unfortunately, I cannot find anyone that has this new part in stock. As this is a safety issue affecting a lot of Ram trucks (check the forums and you will find a lot of people discussing the issue, so this is probably way underreported to the NHTSA), Ram should replace all 68143491AA with 68143491AB under a recall.
Mfg Campaign: 11545336
Recall Date: Sep 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
About a month ago the ABS and Traction Control warning dash lights started coming on intermittently with warning tone. They go on/off randomly or not at all some days. I had the codes pulled and there was only one, C0020-1 General ABS System Failure. This has not resulted in any dangerous vehicle incidents as of yet, but I must have my vehicle to tow/work and the expensive replacement parts are on indefinite back order. I understand this is a very common problem for 2017-2018 Ram HD trucks and Ram is doing very little to prioritize a solution.
Corrective Action:
About a month ago the ABS and Traction Control warning dash lights started coming on intermittently with warning tone. They go on/off randomly or not at all some days. I had the codes pulled and there was only one, C0020-1 General ABS System Failure. This has not resulted in any dangerous vehicle incidents as of yet, but I must have my vehicle to tow/work and the expensive replacement parts are on indefinite back order. I understand this is a very common problem for 2017-2018 Ram HD trucks and Ram is doing very little to prioritize a solution.
Additional Notes:
About a month ago the ABS and Traction Control warning dash lights started coming on intermittently with warning tone. They go on/off randomly or not at all some days. I had the codes pulled and there was only one, C0020-1 General ABS System Failure. This has not resulted in any dangerous vehicle incidents as of yet, but I must have my vehicle to tow/work and the expensive replacement parts are on indefinite back order. I understand this is a very common problem for 2017-2018 Ram HD trucks and Ram is doing very little to prioritize a solution.
Mfg Campaign: 11545367
Recall Date: Sep 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have a 2018 Ram 2500 - 6.7 Cummins diesel, The service ABS system and service electronic brake system dash lights come on and go off constantly. Every time they come on there is an alarm that goes off, and it also kicks the cruise control out. This problem started had around 32,000 miles and has continued to now 71,000 miles. I have tried multiple times to have this, diagnosed with a system reader with no luck. Have had the system reset also with no luck. I’ve read on multiple Dodge/Ram forums that this is an ongoing problem with 2017-18 and up Rams that they refuse to address. Any information would greatly be appreciated to get these problems resolved as it appears there are multitudes of people having the same issue. Thank You Note: The mileage on the pictures below is not when the problem started, these were a picture of the lights that I could catch in between them coming on and going off so I could show the mechanic what was happening.
Corrective Action:
I have a 2018 Ram 2500 - 6.7 Cummins diesel, The service ABS system and service electronic brake system dash lights come on and go off constantly. Every time they come on there is an alarm that goes off, and it also kicks the cruise control out. This problem started had around 32,000 miles and has continued to now 71,000 miles. I have tried multiple times to have this, diagnosed with a system reader with no luck. Have had the system reset also with no luck. I’ve read on multiple Dodge/Ram forums that this is an ongoing problem with 2017-18 and up Rams that they refuse to address. Any information would greatly be appreciated to get these problems resolved as it appears there are multitudes of people having the same issue. Thank You Note: The mileage on the pictures below is not when the problem started, these were a picture of the lights that I could catch in between them coming on and going off so I could show the mechanic what was happening.
Additional Notes:
I have a 2018 Ram 2500 - 6.7 Cummins diesel, The service ABS system and service electronic brake system dash lights come on and go off constantly. Every time they come on there is an alarm that goes off, and it also kicks the cruise control out. This problem started had around 32,000 miles and has continued to now 71,000 miles. I have tried multiple times to have this, diagnosed with a system reader with no luck. Have had the system reset also with no luck. I’ve read on multiple Dodge/Ram forums that this is an ongoing problem with 2017-18 and up Rams that they refuse to address. Any information would greatly be appreciated to get these problems resolved as it appears there are multitudes of people having the same issue. Thank You Note: The mileage on the pictures below is not when the problem started, these were a picture of the lights that I could catch in between them coming on and going off so I could show the mechanic what was happening.
Mfg Campaign: 11545516
Recall Date: Sep 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have a 2018 Ram 2500 - 6.7 Cummins diesel, The service ABS system and service electronic brake system dash lights come on and go off constantly. Every time they come on there is an alarm that goes off, and it also kicks the cruise control out. This problem started had around 32,000 miles and has continued to now 71,000 miles. I have tried multiple times to have this, diagnosed with a system reader with no luck. Have had the system reset also with no luck. I’ve read on multiple Dodge/Ram forums that this is an ongoing problem with 2017-18 and up Rams that they refuse to address. Any information would greatly be appreciated to get these problems resolved as it appears there are multitudes of people having the same issue. Thank You Note: The mileage on the pictures below is not when the problem started, these were a picture of the lights that I could catch in between them coming on and going off so I could show the mechanic what was happening.
Corrective Action:
I have a 2018 Ram 2500 - 6.7 Cummins diesel, The service ABS system and service electronic brake system dash lights come on and go off constantly. Every time they come on there is an alarm that goes off, and it also kicks the cruise control out. This problem started had around 32,000 miles and has continued to now 71,000 miles. I have tried multiple times to have this, diagnosed with a system reader with no luck. Have had the system reset also with no luck. I’ve read on multiple Dodge/Ram forums that this is an ongoing problem with 2017-18 and up Rams that they refuse to address. Any information would greatly be appreciated to get these problems resolved as it appears there are multitudes of people having the same issue. Thank You Note: The mileage on the pictures below is not when the problem started, these were a picture of the lights that I could catch in between them coming on and going off so I could show the mechanic what was happening.
Additional Notes:
I have a 2018 Ram 2500 - 6.7 Cummins diesel, The service ABS system and service electronic brake system dash lights come on and go off constantly. Every time they come on there is an alarm that goes off, and it also kicks the cruise control out. This problem started had around 32,000 miles and has continued to now 71,000 miles. I have tried multiple times to have this, diagnosed with a system reader with no luck. Have had the system reset also with no luck. I’ve read on multiple Dodge/Ram forums that this is an ongoing problem with 2017-18 and up Rams that they refuse to address. Any information would greatly be appreciated to get these problems resolved as it appears there are multitudes of people having the same issue. Thank You Note: The mileage on the pictures below is not when the problem started, these were a picture of the lights that I could catch in between them coming on and going off so I could show the mechanic what was happening.
Mfg Campaign: 11545516
Recall Date: Sep 19, 2023
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Valencia, CA • 36 yrs
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