RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11646356 Other
Mar 4, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The ABS warning light was illuminated. The failure mileage was 60,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The ABS warning light was illuminated. The failure mileage was 60,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The ABS warning light was illuminated. The failure mileage was 60,000. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11646356
Notice Date: Mar 4, 2025
Recall Date: Mar 4, 2025
Chrysler (fca Us, Llc)
Campaign: 11646092 Other
Mar 3, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning illuminated the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the hydraulic control unit (HCU). The vehicle was not repaired. The dealer was aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); and confirmed that the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 30,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning illuminated the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the hydraulic control unit (HCU). The vehicle was not repaired. The dealer was aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); and confirmed that the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 30,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning illuminated the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the hydraulic control unit (HCU). The vehicle was not repaired. The dealer was aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); and confirmed that the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 30,000. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11646092
Notice Date: Mar 3, 2025
Recall Date: Mar 3, 2025
Chrysler (fca Us, Llc)
Campaign: 11646134 Other
Mar 3, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Hello, I received my recall notice cb4 hcu component and in my notice it said my truck has already been fixed. My truck has not been fixed and I called fca 10 or 12 times about the issue and I have received 10 or 12 different answers and they still haven't fixed my notice on the recall. What else can I do to get the issue fixed. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Hello, I received my recall notice cb4 hcu component and in my notice it said my truck has already been fixed. My truck has not been fixed and I called fca 10 or 12 times about the issue and I have received 10 or 12 different answers and they still haven't fixed my notice on the recall. What else can I do to get the issue fixed. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Hello, I received my recall notice cb4 hcu component and in my notice it said my truck has already been fixed. My truck has not been fixed and I called fca 10 or 12 times about the issue and I have received 10 or 12 different answers and they still haven't fixed my notice on the recall. What else can I do to get the issue fixed. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11646134
Notice Date: Mar 3, 2025
Recall Date: Mar 3, 2025
Chrysler (fca Us, Llc)
Campaign: 11646134 Other
Mar 3, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Hello, I received my recall notice cb4 hcu component and in my notice it said my truck has already been fixed. My truck has not been fixed and I called fca 10 or 12 times about the issue and I have received 10 or 12 different answers and they still haven't fixed my notice on the recall. What else can I do to get the issue fixed. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Hello, I received my recall notice cb4 hcu component and in my notice it said my truck has already been fixed. My truck has not been fixed and I called fca 10 or 12 times about the issue and I have received 10 or 12 different answers and they still haven't fixed my notice on the recall. What else can I do to get the issue fixed. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Hello, I received my recall notice cb4 hcu component and in my notice it said my truck has already been fixed. My truck has not been fixed and I called fca 10 or 12 times about the issue and I have received 10 or 12 different answers and they still haven't fixed my notice on the recall. What else can I do to get the issue fixed. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11646134
Notice Date: Mar 3, 2025
Recall Date: Mar 3, 2025
Chrysler (fca Us, Llc)
Campaign: 11645752 Other
Mar 1, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have been working via my recall letter. They have provided me with approval for a rental car, but so far I have been getting mixed information on the reimbursement and have not been reimbursed. They have not and will not provide me a date for repair. I use this truck for specific activities, and rental car options are not equivalent, and again I have not yet been reimbursed. I am reading my rights and resubmitting a complaint that the manufacturer has not remedied this situation. I need 100% reimbursement for my rental car, including taxes and non-optional fees, and my truck repaired, or purchased back. I will continue researching the legislation Photos showing my truck has this defect are attached. I need to have an equivalent, safe vehicle to use, or have money from this one to buy one that is.

Corrective Action:

I have been working via my recall letter. They have provided me with approval for a rental car, but so far I have been getting mixed information on the reimbursement and have not been reimbursed. They have not and will not provide me a date for repair. I use this truck for specific activities, and rental car options are not equivalent, and again I have not yet been reimbursed. I am reading my rights and resubmitting a complaint that the manufacturer has not remedied this situation. I need 100% reimbursement for my rental car, including taxes and non-optional fees, and my truck repaired, or purchased back. I will continue researching the legislation Photos showing my truck has this defect are attached. I need to have an equivalent, safe vehicle to use, or have money from this one to buy one that is.

Additional Notes:

I have been working via my recall letter. They have provided me with approval for a rental car, but so far I have been getting mixed information on the reimbursement and have not been reimbursed. They have not and will not provide me a date for repair. I use this truck for specific activities, and rental car options are not equivalent, and again I have not yet been reimbursed. I am reading my rights and resubmitting a complaint that the manufacturer has not remedied this situation. I need 100% reimbursement for my rental car, including taxes and non-optional fees, and my truck repaired, or purchased back. I will continue researching the legislation Photos showing my truck has this defect are attached. I need to have an equivalent, safe vehicle to use, or have money from this one to buy one that is.

Manufacturer: RAM
Mfg Campaign: 11645752
Notice Date: Mar 1, 2025
Recall Date: Mar 1, 2025
Chrysler (fca Us, Llc)
Campaign: 11644881 Other
Feb 25, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500 The contact stated while driving at an undisclosed speed, the contact noticed a beeping sound with the ABS warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit (HCU) had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 91,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500 The contact stated while driving at an undisclosed speed, the contact noticed a beeping sound with the ABS warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit (HCU) had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 91,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500 The contact stated while driving at an undisclosed speed, the contact noticed a beeping sound with the ABS warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit (HCU) had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 91,000. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11644881
Notice Date: Feb 25, 2025
Recall Date: Feb 25, 2025
Chrysler (fca Us, Llc)
Campaign: 11644660 Other
Feb 24, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

My recall says that it has been repaired on December 5 2024. My truck has not been repaired I took it to the dealership on December 5th and they said they could not do anything until the recall came out. So now they will not fix the hcu cause it says it has been repaired. I have to drive a truck with no ABS cause someone made a mistake. Please Help Me [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

My recall says that it has been repaired on December 5 2024. My truck has not been repaired I took it to the dealership on December 5th and they said they could not do anything until the recall came out. So now they will not fix the hcu cause it says it has been repaired. I have to drive a truck with no ABS cause someone made a mistake. Please Help Me [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

My recall says that it has been repaired on December 5 2024. My truck has not been repaired I took it to the dealership on December 5th and they said they could not do anything until the recall came out. So now they will not fix the hcu cause it says it has been repaired. I have to drive a truck with no ABS cause someone made a mistake. Please Help Me [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11644660
Notice Date: Feb 24, 2025
Recall Date: Feb 24, 2025
Chrysler (fca Us, Llc)
Campaign: 11644281 Other
Feb 22, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have contacted multiple dealership’s and have been told that a recall about the ABS HCU module was “completed” yet, Every dealership is unable to provide a place, mechanic or even a work order proving said repairs were completed. My ESC traction control light, Service Anti-lock Braking System, Service Electronic Braking System, and Service 4WD lights are now on. And I cannot get the issue repaired because of a mistake within the system. Joe Cooper Dodge in Shawnee, Oklahoma would not diagnose the vehicle due to the issue mistakenly being marked as “Completed”. Even after making a face to face appearance with vehicle present.

Corrective Action:

I have contacted multiple dealership’s and have been told that a recall about the ABS HCU module was “completed” yet, Every dealership is unable to provide a place, mechanic or even a work order proving said repairs were completed. My ESC traction control light, Service Anti-lock Braking System, Service Electronic Braking System, and Service 4WD lights are now on. And I cannot get the issue repaired because of a mistake within the system. Joe Cooper Dodge in Shawnee, Oklahoma would not diagnose the vehicle due to the issue mistakenly being marked as “Completed”. Even after making a face to face appearance with vehicle present.

Additional Notes:

I have contacted multiple dealership’s and have been told that a recall about the ABS HCU module was “completed” yet, Every dealership is unable to provide a place, mechanic or even a work order proving said repairs were completed. My ESC traction control light, Service Anti-lock Braking System, Service Electronic Braking System, and Service 4WD lights are now on. And I cannot get the issue repaired because of a mistake within the system. Joe Cooper Dodge in Shawnee, Oklahoma would not diagnose the vehicle due to the issue mistakenly being marked as “Completed”. Even after making a face to face appearance with vehicle present.

Manufacturer: RAM
Mfg Campaign: 11644281
Notice Date: Feb 22, 2025
Recall Date: Feb 22, 2025
Chrysler (fca Us, Llc)
Campaign: 11644117 Other
Feb 21, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds or while the vehicle was idling vehicle, the ABS warning light illuminated. The contact stated that on another occasion, while the vehicle drove over a pothole or speed bump, the warning light illuminated with an audible chime. The contact stated that occasionally while depressing the brake pedal, there was a continuous audible chime. The contact took the vehicle to an independent mechanic and the vehicle was diagnosed with hydraulic control unit failure. The local dealer was contacted; however, the vehicle was not repaired because parts were not yet available. The vehicle was not diagnosed by the dealer because the dealer stated that the failure was a known issue. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds or while the vehicle was idling vehicle, the ABS warning light illuminated. The contact stated that on another occasion, while the vehicle drove over a pothole or speed bump, the warning light illuminated with an audible chime. The contact stated that occasionally while depressing the brake pedal, there was a continuous audible chime. The contact took the vehicle to an independent mechanic and the vehicle was diagnosed with hydraulic control unit failure. The local dealer was contacted; however, the vehicle was not repaired because parts were not yet available. The vehicle was not diagnosed by the dealer because the dealer stated that the failure was a known issue. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds or while the vehicle was idling vehicle, the ABS warning light illuminated. The contact stated that on another occasion, while the vehicle drove over a pothole or speed bump, the warning light illuminated with an audible chime. The contact stated that occasionally while depressing the brake pedal, there was a continuous audible chime. The contact took the vehicle to an independent mechanic and the vehicle was diagnosed with hydraulic control unit failure. The local dealer was contacted; however, the vehicle was not repaired because parts were not yet available. The vehicle was not diagnosed by the dealer because the dealer stated that the failure was a known issue. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11644117
Notice Date: Feb 21, 2025
Recall Date: Feb 21, 2025
Chrysler (fca Us, Llc)
Campaign: 11643994 Other
Feb 20, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Approximately January 2022, several warning lights illuminated on my dash in conjuction with a warning chime. The warning lights and chime occurred intermittently. My truck was taken to the dealership with only 9710 miles on the odometer. A scan showed a code of C0020-01 ABS pump motor control general electrical failure. Approximately 5 months later a new part arrived and was installed on the truck. There were no issues until February 2025 when the dash warning lights and chime reappeard similar to the first occurrence. The odometer reading now at 16.5K. I have contacted the dealership that performed the original work and they informed me that there is currently no repair for this issue. Having no ABS braking system is a major safety issue, especially when pulling a large travel trailer.

Corrective Action:

Approximately January 2022, several warning lights illuminated on my dash in conjuction with a warning chime. The warning lights and chime occurred intermittently. My truck was taken to the dealership with only 9710 miles on the odometer. A scan showed a code of C0020-01 ABS pump motor control general electrical failure. Approximately 5 months later a new part arrived and was installed on the truck. There were no issues until February 2025 when the dash warning lights and chime reappeard similar to the first occurrence. The odometer reading now at 16.5K. I have contacted the dealership that performed the original work and they informed me that there is currently no repair for this issue. Having no ABS braking system is a major safety issue, especially when pulling a large travel trailer.

Additional Notes:

Approximately January 2022, several warning lights illuminated on my dash in conjuction with a warning chime. The warning lights and chime occurred intermittently. My truck was taken to the dealership with only 9710 miles on the odometer. A scan showed a code of C0020-01 ABS pump motor control general electrical failure. Approximately 5 months later a new part arrived and was installed on the truck. There were no issues until February 2025 when the dash warning lights and chime reappeard similar to the first occurrence. The odometer reading now at 16.5K. I have contacted the dealership that performed the original work and they informed me that there is currently no repair for this issue. Having no ABS braking system is a major safety issue, especially when pulling a large travel trailer.

Manufacturer: RAM
Mfg Campaign: 11643994
Notice Date: Feb 20, 2025
Recall Date: Feb 20, 2025
Chrysler (fca Us, Llc)
Campaign: 11643680 Other
Feb 19, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The GPS on the Uconnect radio has failed and the map, compass, and clock do not work. This is a know problem on this radio. The radio loses the ICCID number and the STAR TSB says to replace the radio. The issue is when I travel somewhere and need a map, now I have to look at my phone while driving. This is just as bad as texting. The Ram customer care says the TSB for this issue covers other vehicles but not the RAM truck. The cost to replace the radio is very expensive and I cannot afford to replace it. RAM truck will not help me out. What can be done about this issue. Lots of RAM truck owners are experiencing this issue. The issue started when my truck has about 3900 miles on it. The dealer in the Wasilla AK location was not able to troubleshoot this issue because they were short staffed. I finally decided to take it to another dealer located in Anchorage about 50 miles away.

Corrective Action:

The GPS on the Uconnect radio has failed and the map, compass, and clock do not work. This is a know problem on this radio. The radio loses the ICCID number and the STAR TSB says to replace the radio. The issue is when I travel somewhere and need a map, now I have to look at my phone while driving. This is just as bad as texting. The Ram customer care says the TSB for this issue covers other vehicles but not the RAM truck. The cost to replace the radio is very expensive and I cannot afford to replace it. RAM truck will not help me out. What can be done about this issue. Lots of RAM truck owners are experiencing this issue. The issue started when my truck has about 3900 miles on it. The dealer in the Wasilla AK location was not able to troubleshoot this issue because they were short staffed. I finally decided to take it to another dealer located in Anchorage about 50 miles away.

Additional Notes:

The GPS on the Uconnect radio has failed and the map, compass, and clock do not work. This is a know problem on this radio. The radio loses the ICCID number and the STAR TSB says to replace the radio. The issue is when I travel somewhere and need a map, now I have to look at my phone while driving. This is just as bad as texting. The Ram customer care says the TSB for this issue covers other vehicles but not the RAM truck. The cost to replace the radio is very expensive and I cannot afford to replace it. RAM truck will not help me out. What can be done about this issue. Lots of RAM truck owners are experiencing this issue. The issue started when my truck has about 3900 miles on it. The dealer in the Wasilla AK location was not able to troubleshoot this issue because they were short staffed. I finally decided to take it to another dealer located in Anchorage about 50 miles away.

Manufacturer: RAM
Mfg Campaign: 11643680
Notice Date: Feb 19, 2025
Recall Date: Feb 19, 2025
Chrysler (fca Us, Llc)
Campaign: 11643544 Other
Feb 18, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11643544
Notice Date: Feb 18, 2025
Recall Date: Feb 18, 2025
Chrysler (fca Us, Llc)
Campaign: 11642997 Other
Feb 16, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

There is a chronic problem with most Ram trucks, this issue isn't just related to one model of Ram trucks. The problem is when you go to fill-up your tank with gas, the fill neck continues to back up, which requires skill & a lot of patients just to fill your tank. And, this is also a major safety concern due to the high likely hood of an overflow of fuel & possible fire & explosion situation. After much research & being a professional aircraft mechanic, what I found to be the problem in most all cases is a defective ( FUEL TANK ROLLOVER VALVE). I took my truck to the dealer when it was under warranty & just a few a couple of months old for this exact problem. And, they told me there was nothing wrong? I now know the reason they told me this is because this fuel tank rollover valve is an integral part of the fuel tank & is expensive to change. With this extremely long history of failures with the (FUEL TANK ROLLOVER VALVE), I am totally convinced this should be a Recall item!

Corrective Action:

There is a chronic problem with most Ram trucks, this issue isn't just related to one model of Ram trucks. The problem is when you go to fill-up your tank with gas, the fill neck continues to back up, which requires skill & a lot of patients just to fill your tank. And, this is also a major safety concern due to the high likely hood of an overflow of fuel & possible fire & explosion situation. After much research & being a professional aircraft mechanic, what I found to be the problem in most all cases is a defective ( FUEL TANK ROLLOVER VALVE). I took my truck to the dealer when it was under warranty & just a few a couple of months old for this exact problem. And, they told me there was nothing wrong? I now know the reason they told me this is because this fuel tank rollover valve is an integral part of the fuel tank & is expensive to change. With this extremely long history of failures with the (FUEL TANK ROLLOVER VALVE), I am totally convinced this should be a Recall item!

Additional Notes:

There is a chronic problem with most Ram trucks, this issue isn't just related to one model of Ram trucks. The problem is when you go to fill-up your tank with gas, the fill neck continues to back up, which requires skill & a lot of patients just to fill your tank. And, this is also a major safety concern due to the high likely hood of an overflow of fuel & possible fire & explosion situation. After much research & being a professional aircraft mechanic, what I found to be the problem in most all cases is a defective ( FUEL TANK ROLLOVER VALVE). I took my truck to the dealer when it was under warranty & just a few a couple of months old for this exact problem. And, they told me there was nothing wrong? I now know the reason they told me this is because this fuel tank rollover valve is an integral part of the fuel tank & is expensive to change. With this extremely long history of failures with the (FUEL TANK ROLLOVER VALVE), I am totally convinced this should be a Recall item!

Manufacturer: RAM
Mfg Campaign: 11642997
Notice Date: Feb 16, 2025
Recall Date: Feb 16, 2025
Chrysler (fca Us, Llc)
Campaign: 11642699 Other
Feb 14, 2025
Defect Description:

ENGINE

Potential Consequences:

Truck only has 66,000 miles and developed a bad oil leak from the timing cover/crank front of engine. Repair is going to cost around $4000 and dealer says there have been several cases of the same thing.

Corrective Action:

Truck only has 66,000 miles and developed a bad oil leak from the timing cover/crank front of engine. Repair is going to cost around $4000 and dealer says there have been several cases of the same thing.

Additional Notes:

Truck only has 66,000 miles and developed a bad oil leak from the timing cover/crank front of engine. Repair is going to cost around $4000 and dealer says there have been several cases of the same thing.

Manufacturer: RAM
Mfg Campaign: 11642699
Notice Date: Feb 14, 2025
Recall Date: Feb 14, 2025
Chrysler (fca Us, Llc)
Campaign: 11642270 Other
Feb 12, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.

Corrective Action:

My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.

Additional Notes:

My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.

Manufacturer: RAM
Mfg Campaign: 11642270
Notice Date: Feb 12, 2025
Recall Date: Feb 12, 2025
Chrysler (fca Us, Llc)
Campaign: 11642270 Other
Feb 12, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.

Corrective Action:

My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.

Additional Notes:

My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.

Manufacturer: RAM
Mfg Campaign: 11642270
Notice Date: Feb 12, 2025
Recall Date: Feb 12, 2025
Chrysler (fca Us, Llc)
Campaign: 11642270 Other
Feb 12, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.

Corrective Action:

My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.

Additional Notes:

My ABS light keeps coming on intermittently. I been calling mopar since this recall started in 2024 and they are not supplying needed parts to the dealership to fix it. I call mopar and no ETA on the parts. I want this fixed since they said it can cause my truck to wreck with no notice. I have kids in my truck all the time and mad on delay. How are they getting by not fixing this.

Manufacturer: RAM
Mfg Campaign: 11642270
Notice Date: Feb 12, 2025
Recall Date: Feb 12, 2025
Chrysler (fca Us, Llc)
Campaign: 11641943 Other
Feb 11, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the brake pedal was depressed, and the pedal fluttered, and the vehicle failed to stop as intended. The vehicle was parked at the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the brake pedal was depressed, and the pedal fluttered, and the vehicle failed to stop as intended. The vehicle was parked at the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the brake pedal was depressed, and the pedal fluttered, and the vehicle failed to stop as intended. The vehicle was parked at the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

Manufacturer: RAM
Mfg Campaign: 11641943
Notice Date: Feb 11, 2025
Recall Date: Feb 11, 2025
Chrysler (fca Us, Llc)
Campaign: 11642025 Other
Feb 11, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

ELECTRICAL BRAKE FAILURE WARNING

Corrective Action:

ELECTRICAL BRAKE FAILURE WARNING

Additional Notes:

ELECTRICAL BRAKE FAILURE WARNING

Manufacturer: RAM
Mfg Campaign: 11642025
Notice Date: Feb 11, 2025
Recall Date: Feb 11, 2025
Chrysler (fca Us, Llc)
Campaign: 11642025 Other
Feb 11, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ELECTRICAL BRAKE FAILURE WARNING

Corrective Action:

ELECTRICAL BRAKE FAILURE WARNING

Additional Notes:

ELECTRICAL BRAKE FAILURE WARNING

Manufacturer: RAM
Mfg Campaign: 11642025
Notice Date: Feb 11, 2025
Recall Date: Feb 11, 2025

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