RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11654657 Other
Apr 15, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS, Traction Control, Hill Assist, and Parking Assist light warning lights illuminated, and remained illuminated. Additionally, the 4WD was occasionally inoperable. The cause of the failure was not yet been determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 61,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS, Traction Control, Hill Assist, and Parking Assist light warning lights illuminated, and remained illuminated. Additionally, the 4WD was occasionally inoperable. The cause of the failure was not yet been determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 61,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS, Traction Control, Hill Assist, and Parking Assist light warning lights illuminated, and remained illuminated. Additionally, the 4WD was occasionally inoperable. The cause of the failure was not yet been determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 61,000. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11654657
Notice Date: Apr 15, 2025
Recall Date: Apr 15, 2025
Chrysler (fca Us, Llc)
Campaign: 11654742 Other
Apr 15, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while driving a various speeds, the ABS and the traction control warning lights illuminated intermittently. The vehicle was taken to the dealer, where it was diagnosed that the brake HCU had failed and needed to be replaced. The dealer advised the contact that a related recall would be issued. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the vehicle was safe to drive. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while driving a various speeds, the ABS and the traction control warning lights illuminated intermittently. The vehicle was taken to the dealer, where it was diagnosed that the brake HCU had failed and needed to be replaced. The dealer advised the contact that a related recall would be issued. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the vehicle was safe to drive. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while driving a various speeds, the ABS and the traction control warning lights illuminated intermittently. The vehicle was taken to the dealer, where it was diagnosed that the brake HCU had failed and needed to be replaced. The dealer advised the contact that a related recall would be issued. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the vehicle was safe to drive. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11654742
Notice Date: Apr 15, 2025
Recall Date: Apr 15, 2025
Chrysler (fca Us, Llc)
Campaign: 11654770 Other
Apr 15, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11654770
Notice Date: Apr 15, 2025
Recall Date: Apr 15, 2025
Chrysler (fca Us, Llc)
Campaign: 11654792 Other
Apr 15, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

WE PAID ABOUT $70,000 FOR OUR 2500 RAM TRUCK. AS WE WERE DRIVING THE FREEWAY OUR ABS WARNING WENT OFF SHUTTING THE CRUISE CONTROL…THIS GOT TO WHERE IT HAPPENED QUITE OFTEN.. AT THE TIME THERE WERE NO RECALLS ON IT SO WE PAID A TOTAL OF $2,030. WE HAD ADDED A FUEL FILTER CHANGE WHILE WE HAD THE VEHICLE THERE. ONCE WE RECEIVED THE RECALL LETTER WE FILED FOR A REFUND. I RECEIVED AN EMAIL STATING THAT THEY WOULD ONLY REFUND $1656.00 . WHEN I WROTE BACK..’’ MAY I ASK WHY I AM NOT GETTING A FULL REFUND?’’ I RECEIVED A VERY RUDE EMAIL THAT THE PAYMENT WAS FINAL WITH NO OTHER EXPLANATION!! I CALLED TWICE TRYING TO GET THIS RESOLVED TO NO PREVAIL. I TOLD THEM THAT I DID NOT EXPECT THEM TO PAY FOR THE FUEL FILTER BUT THAT STILL LEFT $250. BECAUSE OF MY HUSBAND BEING A DISABLED VETERAN WE RECEIVED A DISCOUNT AND PAID NO TAXES WHICH SAVED FCA MONEY!!! I WANT THE $250 THAT IS OWED TO US.

Corrective Action:

WE PAID ABOUT $70,000 FOR OUR 2500 RAM TRUCK. AS WE WERE DRIVING THE FREEWAY OUR ABS WARNING WENT OFF SHUTTING THE CRUISE CONTROL…THIS GOT TO WHERE IT HAPPENED QUITE OFTEN.. AT THE TIME THERE WERE NO RECALLS ON IT SO WE PAID A TOTAL OF $2,030. WE HAD ADDED A FUEL FILTER CHANGE WHILE WE HAD THE VEHICLE THERE. ONCE WE RECEIVED THE RECALL LETTER WE FILED FOR A REFUND. I RECEIVED AN EMAIL STATING THAT THEY WOULD ONLY REFUND $1656.00 . WHEN I WROTE BACK..’’ MAY I ASK WHY I AM NOT GETTING A FULL REFUND?’’ I RECEIVED A VERY RUDE EMAIL THAT THE PAYMENT WAS FINAL WITH NO OTHER EXPLANATION!! I CALLED TWICE TRYING TO GET THIS RESOLVED TO NO PREVAIL. I TOLD THEM THAT I DID NOT EXPECT THEM TO PAY FOR THE FUEL FILTER BUT THAT STILL LEFT $250. BECAUSE OF MY HUSBAND BEING A DISABLED VETERAN WE RECEIVED A DISCOUNT AND PAID NO TAXES WHICH SAVED FCA MONEY!!! I WANT THE $250 THAT IS OWED TO US.

Additional Notes:

WE PAID ABOUT $70,000 FOR OUR 2500 RAM TRUCK. AS WE WERE DRIVING THE FREEWAY OUR ABS WARNING WENT OFF SHUTTING THE CRUISE CONTROL…THIS GOT TO WHERE IT HAPPENED QUITE OFTEN.. AT THE TIME THERE WERE NO RECALLS ON IT SO WE PAID A TOTAL OF $2,030. WE HAD ADDED A FUEL FILTER CHANGE WHILE WE HAD THE VEHICLE THERE. ONCE WE RECEIVED THE RECALL LETTER WE FILED FOR A REFUND. I RECEIVED AN EMAIL STATING THAT THEY WOULD ONLY REFUND $1656.00 . WHEN I WROTE BACK..’’ MAY I ASK WHY I AM NOT GETTING A FULL REFUND?’’ I RECEIVED A VERY RUDE EMAIL THAT THE PAYMENT WAS FINAL WITH NO OTHER EXPLANATION!! I CALLED TWICE TRYING TO GET THIS RESOLVED TO NO PREVAIL. I TOLD THEM THAT I DID NOT EXPECT THEM TO PAY FOR THE FUEL FILTER BUT THAT STILL LEFT $250. BECAUSE OF MY HUSBAND BEING A DISABLED VETERAN WE RECEIVED A DISCOUNT AND PAID NO TAXES WHICH SAVED FCA MONEY!!! I WANT THE $250 THAT IS OWED TO US.

Manufacturer: RAM
Mfg Campaign: 11654792
Notice Date: Apr 15, 2025
Recall Date: Apr 15, 2025
Chrysler (fca Us, Llc)
Campaign: 11654792 Other
Apr 15, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

WE PAID ABOUT $70,000 FOR OUR 2500 RAM TRUCK. AS WE WERE DRIVING THE FREEWAY OUR ABS WARNING WENT OFF SHUTTING THE CRUISE CONTROL…THIS GOT TO WHERE IT HAPPENED QUITE OFTEN.. AT THE TIME THERE WERE NO RECALLS ON IT SO WE PAID A TOTAL OF $2,030. WE HAD ADDED A FUEL FILTER CHANGE WHILE WE HAD THE VEHICLE THERE. ONCE WE RECEIVED THE RECALL LETTER WE FILED FOR A REFUND. I RECEIVED AN EMAIL STATING THAT THEY WOULD ONLY REFUND $1656.00 . WHEN I WROTE BACK..’’ MAY I ASK WHY I AM NOT GETTING A FULL REFUND?’’ I RECEIVED A VERY RUDE EMAIL THAT THE PAYMENT WAS FINAL WITH NO OTHER EXPLANATION!! I CALLED TWICE TRYING TO GET THIS RESOLVED TO NO PREVAIL. I TOLD THEM THAT I DID NOT EXPECT THEM TO PAY FOR THE FUEL FILTER BUT THAT STILL LEFT $250. BECAUSE OF MY HUSBAND BEING A DISABLED VETERAN WE RECEIVED A DISCOUNT AND PAID NO TAXES WHICH SAVED FCA MONEY!!! I WANT THE $250 THAT IS OWED TO US.

Corrective Action:

WE PAID ABOUT $70,000 FOR OUR 2500 RAM TRUCK. AS WE WERE DRIVING THE FREEWAY OUR ABS WARNING WENT OFF SHUTTING THE CRUISE CONTROL…THIS GOT TO WHERE IT HAPPENED QUITE OFTEN.. AT THE TIME THERE WERE NO RECALLS ON IT SO WE PAID A TOTAL OF $2,030. WE HAD ADDED A FUEL FILTER CHANGE WHILE WE HAD THE VEHICLE THERE. ONCE WE RECEIVED THE RECALL LETTER WE FILED FOR A REFUND. I RECEIVED AN EMAIL STATING THAT THEY WOULD ONLY REFUND $1656.00 . WHEN I WROTE BACK..’’ MAY I ASK WHY I AM NOT GETTING A FULL REFUND?’’ I RECEIVED A VERY RUDE EMAIL THAT THE PAYMENT WAS FINAL WITH NO OTHER EXPLANATION!! I CALLED TWICE TRYING TO GET THIS RESOLVED TO NO PREVAIL. I TOLD THEM THAT I DID NOT EXPECT THEM TO PAY FOR THE FUEL FILTER BUT THAT STILL LEFT $250. BECAUSE OF MY HUSBAND BEING A DISABLED VETERAN WE RECEIVED A DISCOUNT AND PAID NO TAXES WHICH SAVED FCA MONEY!!! I WANT THE $250 THAT IS OWED TO US.

Additional Notes:

WE PAID ABOUT $70,000 FOR OUR 2500 RAM TRUCK. AS WE WERE DRIVING THE FREEWAY OUR ABS WARNING WENT OFF SHUTTING THE CRUISE CONTROL…THIS GOT TO WHERE IT HAPPENED QUITE OFTEN.. AT THE TIME THERE WERE NO RECALLS ON IT SO WE PAID A TOTAL OF $2,030. WE HAD ADDED A FUEL FILTER CHANGE WHILE WE HAD THE VEHICLE THERE. ONCE WE RECEIVED THE RECALL LETTER WE FILED FOR A REFUND. I RECEIVED AN EMAIL STATING THAT THEY WOULD ONLY REFUND $1656.00 . WHEN I WROTE BACK..’’ MAY I ASK WHY I AM NOT GETTING A FULL REFUND?’’ I RECEIVED A VERY RUDE EMAIL THAT THE PAYMENT WAS FINAL WITH NO OTHER EXPLANATION!! I CALLED TWICE TRYING TO GET THIS RESOLVED TO NO PREVAIL. I TOLD THEM THAT I DID NOT EXPECT THEM TO PAY FOR THE FUEL FILTER BUT THAT STILL LEFT $250. BECAUSE OF MY HUSBAND BEING A DISABLED VETERAN WE RECEIVED A DISCOUNT AND PAID NO TAXES WHICH SAVED FCA MONEY!!! I WANT THE $250 THAT IS OWED TO US.

Manufacturer: RAM
Mfg Campaign: 11654792
Notice Date: Apr 15, 2025
Recall Date: Apr 15, 2025
Chrysler (fca Us, Llc)
Campaign: 11654164 Other
Apr 11, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Stellantis has failed to remedy this recall dating back to NOV 2024.

Corrective Action:

Stellantis has failed to remedy this recall dating back to NOV 2024.

Additional Notes:

Stellantis has failed to remedy this recall dating back to NOV 2024.

Manufacturer: RAM
Mfg Campaign: 11654164
Notice Date: Apr 11, 2025
Recall Date: Apr 11, 2025
Chrysler (fca Us, Llc)
Campaign: 11653826 Other
Apr 10, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS INTERMITTENTLY ALARMS VERY FREQUENTLY AND CAUSES THE CRUISE CONTROL TO DROP OUT. I ASSUME THE ABS IS USELESS AND THIS TAKING PLACE. I’M TOLD THIS IS A COMMON PROBLEM.

Corrective Action:

ABS INTERMITTENTLY ALARMS VERY FREQUENTLY AND CAUSES THE CRUISE CONTROL TO DROP OUT. I ASSUME THE ABS IS USELESS AND THIS TAKING PLACE. I’M TOLD THIS IS A COMMON PROBLEM.

Additional Notes:

ABS INTERMITTENTLY ALARMS VERY FREQUENTLY AND CAUSES THE CRUISE CONTROL TO DROP OUT. I ASSUME THE ABS IS USELESS AND THIS TAKING PLACE. I’M TOLD THIS IS A COMMON PROBLEM.

Manufacturer: RAM
Mfg Campaign: 11653826
Notice Date: Apr 10, 2025
Recall Date: Apr 10, 2025
Chrysler (fca Us, Llc)
Campaign: 11653826 Other
Apr 10, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS INTERMITTENTLY ALARMS VERY FREQUENTLY AND CAUSES THE CRUISE CONTROL TO DROP OUT. I ASSUME THE ABS IS USELESS AND THIS TAKING PLACE. I’M TOLD THIS IS A COMMON PROBLEM.

Corrective Action:

ABS INTERMITTENTLY ALARMS VERY FREQUENTLY AND CAUSES THE CRUISE CONTROL TO DROP OUT. I ASSUME THE ABS IS USELESS AND THIS TAKING PLACE. I’M TOLD THIS IS A COMMON PROBLEM.

Additional Notes:

ABS INTERMITTENTLY ALARMS VERY FREQUENTLY AND CAUSES THE CRUISE CONTROL TO DROP OUT. I ASSUME THE ABS IS USELESS AND THIS TAKING PLACE. I’M TOLD THIS IS A COMMON PROBLEM.

Manufacturer: RAM
Mfg Campaign: 11653826
Notice Date: Apr 10, 2025
Recall Date: Apr 10, 2025
Chrysler (fca Us, Llc)
Campaign: 11653826 Other
Apr 10, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

ABS INTERMITTENTLY ALARMS VERY FREQUENTLY AND CAUSES THE CRUISE CONTROL TO DROP OUT. I ASSUME THE ABS IS USELESS AND THIS TAKING PLACE. I’M TOLD THIS IS A COMMON PROBLEM.

Corrective Action:

ABS INTERMITTENTLY ALARMS VERY FREQUENTLY AND CAUSES THE CRUISE CONTROL TO DROP OUT. I ASSUME THE ABS IS USELESS AND THIS TAKING PLACE. I’M TOLD THIS IS A COMMON PROBLEM.

Additional Notes:

ABS INTERMITTENTLY ALARMS VERY FREQUENTLY AND CAUSES THE CRUISE CONTROL TO DROP OUT. I ASSUME THE ABS IS USELESS AND THIS TAKING PLACE. I’M TOLD THIS IS A COMMON PROBLEM.

Manufacturer: RAM
Mfg Campaign: 11653826
Notice Date: Apr 10, 2025
Recall Date: Apr 10, 2025
Chrysler (fca Us, Llc)
Campaign: 11653603 Other
Apr 9, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

In November 2024 through December 2025 our Ram started experiencing issues with the traction control and ABS lights coming on randomly and the vehicle not braking properly. Braking in corners is very sketchy and feels like you are going to run off the road. As December went on, all brake related lights stayed on and the truck feels like it has manual brakes from the 1970s. We received a Legal Notice explaining there is a class action settlement going on due to the ABS module and Brake HCU on our truck in late December 2024. We did not drive the truck long distances for the latter half of December due to the issues we were experiencing plus receiving the legal notice. A couple weeks into January 2025 we received a notice from FCA US LLC indicating there is a safety recall for the Brake HCU which affects the ABS and ESC systems. The notice said the vehicle may lose control and cause a crash without prior warning. Due to this second notice and the fact that our truck was having more issues with the braking systems and the lights were permanently on, we parked the truck mid January 2025 and have not driven it since. In early March we contacted the local dealership Morie's of Little Fall, MN as well as Chrylser/Mopar asking when our truck can be repaired and explained this is our daily driver and only safe vehicle we have for distances over 30 miles. Neither of them have been helpful and could not give us an answer. The service person at Morie's confirmed our vehicle is a part of the recall and the things we are experiencing would be related. He advised we do not drive the vehicle either. We are now mid April, THREE MONTHS WITHOUT A SAFE VEHICLE TO DRIVE, and we have received no further communication from anyone relating to our truck. It is still parked and unsafe to drive. Action needs to be taken to remedy this situation. We are normally a two vehicle household down to one that can't be driven far and one that can't be driven at all.

Corrective Action:

In November 2024 through December 2025 our Ram started experiencing issues with the traction control and ABS lights coming on randomly and the vehicle not braking properly. Braking in corners is very sketchy and feels like you are going to run off the road. As December went on, all brake related lights stayed on and the truck feels like it has manual brakes from the 1970s. We received a Legal Notice explaining there is a class action settlement going on due to the ABS module and Brake HCU on our truck in late December 2024. We did not drive the truck long distances for the latter half of December due to the issues we were experiencing plus receiving the legal notice. A couple weeks into January 2025 we received a notice from FCA US LLC indicating there is a safety recall for the Brake HCU which affects the ABS and ESC systems. The notice said the vehicle may lose control and cause a crash without prior warning. Due to this second notice and the fact that our truck was having more issues with the braking systems and the lights were permanently on, we parked the truck mid January 2025 and have not driven it since. In early March we contacted the local dealership Morie's of Little Fall, MN as well as Chrylser/Mopar asking when our truck can be repaired and explained this is our daily driver and only safe vehicle we have for distances over 30 miles. Neither of them have been helpful and could not give us an answer. The service person at Morie's confirmed our vehicle is a part of the recall and the things we are experiencing would be related. He advised we do not drive the vehicle either. We are now mid April, THREE MONTHS WITHOUT A SAFE VEHICLE TO DRIVE, and we have received no further communication from anyone relating to our truck. It is still parked and unsafe to drive. Action needs to be taken to remedy this situation. We are normally a two vehicle household down to one that can't be driven far and one that can't be driven at all.

Additional Notes:

In November 2024 through December 2025 our Ram started experiencing issues with the traction control and ABS lights coming on randomly and the vehicle not braking properly. Braking in corners is very sketchy and feels like you are going to run off the road. As December went on, all brake related lights stayed on and the truck feels like it has manual brakes from the 1970s. We received a Legal Notice explaining there is a class action settlement going on due to the ABS module and Brake HCU on our truck in late December 2024. We did not drive the truck long distances for the latter half of December due to the issues we were experiencing plus receiving the legal notice. A couple weeks into January 2025 we received a notice from FCA US LLC indicating there is a safety recall for the Brake HCU which affects the ABS and ESC systems. The notice said the vehicle may lose control and cause a crash without prior warning. Due to this second notice and the fact that our truck was having more issues with the braking systems and the lights were permanently on, we parked the truck mid January 2025 and have not driven it since. In early March we contacted the local dealership Morie's of Little Fall, MN as well as Chrylser/Mopar asking when our truck can be repaired and explained this is our daily driver and only safe vehicle we have for distances over 30 miles. Neither of them have been helpful and could not give us an answer. The service person at Morie's confirmed our vehicle is a part of the recall and the things we are experiencing would be related. He advised we do not drive the vehicle either. We are now mid April, THREE MONTHS WITHOUT A SAFE VEHICLE TO DRIVE, and we have received no further communication from anyone relating to our truck. It is still parked and unsafe to drive. Action needs to be taken to remedy this situation. We are normally a two vehicle household down to one that can't be driven far and one that can't be driven at all.

Manufacturer: RAM
Mfg Campaign: 11653603
Notice Date: Apr 9, 2025
Recall Date: Apr 9, 2025
Chrysler (fca Us, Llc)
Campaign: 11653603 Other
Apr 9, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

In November 2024 through December 2025 our Ram started experiencing issues with the traction control and ABS lights coming on randomly and the vehicle not braking properly. Braking in corners is very sketchy and feels like you are going to run off the road. As December went on, all brake related lights stayed on and the truck feels like it has manual brakes from the 1970s. We received a Legal Notice explaining there is a class action settlement going on due to the ABS module and Brake HCU on our truck in late December 2024. We did not drive the truck long distances for the latter half of December due to the issues we were experiencing plus receiving the legal notice. A couple weeks into January 2025 we received a notice from FCA US LLC indicating there is a safety recall for the Brake HCU which affects the ABS and ESC systems. The notice said the vehicle may lose control and cause a crash without prior warning. Due to this second notice and the fact that our truck was having more issues with the braking systems and the lights were permanently on, we parked the truck mid January 2025 and have not driven it since. In early March we contacted the local dealership Morie's of Little Fall, MN as well as Chrylser/Mopar asking when our truck can be repaired and explained this is our daily driver and only safe vehicle we have for distances over 30 miles. Neither of them have been helpful and could not give us an answer. The service person at Morie's confirmed our vehicle is a part of the recall and the things we are experiencing would be related. He advised we do not drive the vehicle either. We are now mid April, THREE MONTHS WITHOUT A SAFE VEHICLE TO DRIVE, and we have received no further communication from anyone relating to our truck. It is still parked and unsafe to drive. Action needs to be taken to remedy this situation. We are normally a two vehicle household down to one that can't be driven far and one that can't be driven at all.

Corrective Action:

In November 2024 through December 2025 our Ram started experiencing issues with the traction control and ABS lights coming on randomly and the vehicle not braking properly. Braking in corners is very sketchy and feels like you are going to run off the road. As December went on, all brake related lights stayed on and the truck feels like it has manual brakes from the 1970s. We received a Legal Notice explaining there is a class action settlement going on due to the ABS module and Brake HCU on our truck in late December 2024. We did not drive the truck long distances for the latter half of December due to the issues we were experiencing plus receiving the legal notice. A couple weeks into January 2025 we received a notice from FCA US LLC indicating there is a safety recall for the Brake HCU which affects the ABS and ESC systems. The notice said the vehicle may lose control and cause a crash without prior warning. Due to this second notice and the fact that our truck was having more issues with the braking systems and the lights were permanently on, we parked the truck mid January 2025 and have not driven it since. In early March we contacted the local dealership Morie's of Little Fall, MN as well as Chrylser/Mopar asking when our truck can be repaired and explained this is our daily driver and only safe vehicle we have for distances over 30 miles. Neither of them have been helpful and could not give us an answer. The service person at Morie's confirmed our vehicle is a part of the recall and the things we are experiencing would be related. He advised we do not drive the vehicle either. We are now mid April, THREE MONTHS WITHOUT A SAFE VEHICLE TO DRIVE, and we have received no further communication from anyone relating to our truck. It is still parked and unsafe to drive. Action needs to be taken to remedy this situation. We are normally a two vehicle household down to one that can't be driven far and one that can't be driven at all.

Additional Notes:

In November 2024 through December 2025 our Ram started experiencing issues with the traction control and ABS lights coming on randomly and the vehicle not braking properly. Braking in corners is very sketchy and feels like you are going to run off the road. As December went on, all brake related lights stayed on and the truck feels like it has manual brakes from the 1970s. We received a Legal Notice explaining there is a class action settlement going on due to the ABS module and Brake HCU on our truck in late December 2024. We did not drive the truck long distances for the latter half of December due to the issues we were experiencing plus receiving the legal notice. A couple weeks into January 2025 we received a notice from FCA US LLC indicating there is a safety recall for the Brake HCU which affects the ABS and ESC systems. The notice said the vehicle may lose control and cause a crash without prior warning. Due to this second notice and the fact that our truck was having more issues with the braking systems and the lights were permanently on, we parked the truck mid January 2025 and have not driven it since. In early March we contacted the local dealership Morie's of Little Fall, MN as well as Chrylser/Mopar asking when our truck can be repaired and explained this is our daily driver and only safe vehicle we have for distances over 30 miles. Neither of them have been helpful and could not give us an answer. The service person at Morie's confirmed our vehicle is a part of the recall and the things we are experiencing would be related. He advised we do not drive the vehicle either. We are now mid April, THREE MONTHS WITHOUT A SAFE VEHICLE TO DRIVE, and we have received no further communication from anyone relating to our truck. It is still parked and unsafe to drive. Action needs to be taken to remedy this situation. We are normally a two vehicle household down to one that can't be driven far and one that can't be driven at all.

Manufacturer: RAM
Mfg Campaign: 11653603
Notice Date: Apr 9, 2025
Recall Date: Apr 9, 2025
Chrysler (fca Us, Llc)
Campaign: 11653760 Other
Apr 9, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. In addition, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact applied full pressure on the brake pedal until the vehicle stopped. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact was provided a diagnostic test fee and was informed that a diagnostic test was needed to confirm the cause of the failure. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 207,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. In addition, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact applied full pressure on the brake pedal until the vehicle stopped. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact was provided a diagnostic test fee and was informed that a diagnostic test was needed to confirm the cause of the failure. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 207,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. In addition, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact applied full pressure on the brake pedal until the vehicle stopped. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact was provided a diagnostic test fee and was informed that a diagnostic test was needed to confirm the cause of the failure. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 207,000. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11653760
Notice Date: Apr 9, 2025
Recall Date: Apr 9, 2025
Chrysler (fca Us, Llc)
Campaign: 11653176 Other
Apr 7, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS light comes on and off during operation, "service electronic brake system" notification flashes on and off as well. ABS does not work while light is on. A scanner has been run and the code is for the ABS module. We put children in this vehicle. This exact issue happened back in 2022 and the ABS HCU was replaced. We received a recall notice but are being told the truck has been repaired because the part was replaced in 2022, however the same issue is currently happening again.

Corrective Action:

ABS light comes on and off during operation, "service electronic brake system" notification flashes on and off as well. ABS does not work while light is on. A scanner has been run and the code is for the ABS module. We put children in this vehicle. This exact issue happened back in 2022 and the ABS HCU was replaced. We received a recall notice but are being told the truck has been repaired because the part was replaced in 2022, however the same issue is currently happening again.

Additional Notes:

ABS light comes on and off during operation, "service electronic brake system" notification flashes on and off as well. ABS does not work while light is on. A scanner has been run and the code is for the ABS module. We put children in this vehicle. This exact issue happened back in 2022 and the ABS HCU was replaced. We received a recall notice but are being told the truck has been repaired because the part was replaced in 2022, however the same issue is currently happening again.

Manufacturer: RAM
Mfg Campaign: 11653176
Notice Date: Apr 7, 2025
Recall Date: Apr 7, 2025
Chrysler (fca Us, Llc)
Campaign: 11652613 Other
Apr 3, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

At the end of last year, our fleet manager informed us of a recall on one of our vehicles (VIN: [XXX] ). The recall came out Nov 27, 2024 (24V-896). I had initially contacted my local dealership (Planet Chrysler Dodge Jeep Ram FIAT of Flagstaff) and they let me know that these recalls typically become serviceable after ~1-2 months. I just wanted to see if there are any updates to when I can get this recall addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

At the end of last year, our fleet manager informed us of a recall on one of our vehicles (VIN: [XXX] ). The recall came out Nov 27, 2024 (24V-896). I had initially contacted my local dealership (Planet Chrysler Dodge Jeep Ram FIAT of Flagstaff) and they let me know that these recalls typically become serviceable after ~1-2 months. I just wanted to see if there are any updates to when I can get this recall addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

At the end of last year, our fleet manager informed us of a recall on one of our vehicles (VIN: [XXX] ). The recall came out Nov 27, 2024 (24V-896). I had initially contacted my local dealership (Planet Chrysler Dodge Jeep Ram FIAT of Flagstaff) and they let me know that these recalls typically become serviceable after ~1-2 months. I just wanted to see if there are any updates to when I can get this recall addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11652613
Notice Date: Apr 3, 2025
Recall Date: Apr 3, 2025
Chrysler (fca Us, Llc)
Campaign: 11652621 Other
Apr 3, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11652621
Notice Date: Apr 3, 2025
Recall Date: Apr 3, 2025
Chrysler (fca Us, Llc)
Campaign: 11652289 Other
Apr 2, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11652289
Notice Date: Apr 2, 2025
Recall Date: Apr 2, 2025
Chrysler (fca Us, Llc)
Campaign: 11651963 Other
Apr 1, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Dodge/Chrysler/Ram has known about this issue for a long time. I experienced the conditions outlined in the recall on my personal vehicle, before there was a recall issued. I took it to my local dealership to have the issue repaired in August 2024. They said the brake sensor is in national back order and could take a year to get the part in. How can you issue a safety recall but not have the parts available to fix the truck?

Corrective Action:

Dodge/Chrysler/Ram has known about this issue for a long time. I experienced the conditions outlined in the recall on my personal vehicle, before there was a recall issued. I took it to my local dealership to have the issue repaired in August 2024. They said the brake sensor is in national back order and could take a year to get the part in. How can you issue a safety recall but not have the parts available to fix the truck?

Additional Notes:

Dodge/Chrysler/Ram has known about this issue for a long time. I experienced the conditions outlined in the recall on my personal vehicle, before there was a recall issued. I took it to my local dealership to have the issue repaired in August 2024. They said the brake sensor is in national back order and could take a year to get the part in. How can you issue a safety recall but not have the parts available to fix the truck?

Manufacturer: RAM
Mfg Campaign: 11651963
Notice Date: Apr 1, 2025
Recall Date: Apr 1, 2025
Chrysler (fca Us, Llc)
Campaign: 11651075 Other
Mar 27, 2025
Defect Description:

ENGINE

Potential Consequences:

While towing a heavy load of approx. 16,000 Lbs. uphill steep grade during 100 degree temperature at low travel speed but high engine RPM a load boom came from the engine compartment. Upon inspection the fan shroud had made contact to the fan and caused severe damaged to the cooling system rendering the vehicle disabled until repairs could be made. This occurred about 30,000 miles ago however the current fan shroud has also failed under normal use. If the failed shroud damages the serpentine belt steering and breaking will be jeopardized which could lead to an accident!

Corrective Action:

While towing a heavy load of approx. 16,000 Lbs. uphill steep grade during 100 degree temperature at low travel speed but high engine RPM a load boom came from the engine compartment. Upon inspection the fan shroud had made contact to the fan and caused severe damaged to the cooling system rendering the vehicle disabled until repairs could be made. This occurred about 30,000 miles ago however the current fan shroud has also failed under normal use. If the failed shroud damages the serpentine belt steering and breaking will be jeopardized which could lead to an accident!

Additional Notes:

While towing a heavy load of approx. 16,000 Lbs. uphill steep grade during 100 degree temperature at low travel speed but high engine RPM a load boom came from the engine compartment. Upon inspection the fan shroud had made contact to the fan and caused severe damaged to the cooling system rendering the vehicle disabled until repairs could be made. This occurred about 30,000 miles ago however the current fan shroud has also failed under normal use. If the failed shroud damages the serpentine belt steering and breaking will be jeopardized which could lead to an accident!

Manufacturer: RAM
Mfg Campaign: 11651075
Notice Date: Mar 27, 2025
Recall Date: Mar 27, 2025
Chrysler (fca Us, Llc)
Campaign: 11651075 Other
Mar 27, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

While towing a heavy load of approx. 16,000 Lbs. uphill steep grade during 100 degree temperature at low travel speed but high engine RPM a load boom came from the engine compartment. Upon inspection the fan shroud had made contact to the fan and caused severe damaged to the cooling system rendering the vehicle disabled until repairs could be made. This occurred about 30,000 miles ago however the current fan shroud has also failed under normal use. If the failed shroud damages the serpentine belt steering and breaking will be jeopardized which could lead to an accident!

Corrective Action:

While towing a heavy load of approx. 16,000 Lbs. uphill steep grade during 100 degree temperature at low travel speed but high engine RPM a load boom came from the engine compartment. Upon inspection the fan shroud had made contact to the fan and caused severe damaged to the cooling system rendering the vehicle disabled until repairs could be made. This occurred about 30,000 miles ago however the current fan shroud has also failed under normal use. If the failed shroud damages the serpentine belt steering and breaking will be jeopardized which could lead to an accident!

Additional Notes:

While towing a heavy load of approx. 16,000 Lbs. uphill steep grade during 100 degree temperature at low travel speed but high engine RPM a load boom came from the engine compartment. Upon inspection the fan shroud had made contact to the fan and caused severe damaged to the cooling system rendering the vehicle disabled until repairs could be made. This occurred about 30,000 miles ago however the current fan shroud has also failed under normal use. If the failed shroud damages the serpentine belt steering and breaking will be jeopardized which could lead to an accident!

Manufacturer: RAM
Mfg Campaign: 11651075
Notice Date: Mar 27, 2025
Recall Date: Mar 27, 2025
Chrysler (fca Us, Llc)
Campaign: 11651075 Other
Mar 27, 2025
Defect Description:

STEERING

Potential Consequences:

While towing a heavy load of approx. 16,000 Lbs. uphill steep grade during 100 degree temperature at low travel speed but high engine RPM a load boom came from the engine compartment. Upon inspection the fan shroud had made contact to the fan and caused severe damaged to the cooling system rendering the vehicle disabled until repairs could be made. This occurred about 30,000 miles ago however the current fan shroud has also failed under normal use. If the failed shroud damages the serpentine belt steering and breaking will be jeopardized which could lead to an accident!

Corrective Action:

While towing a heavy load of approx. 16,000 Lbs. uphill steep grade during 100 degree temperature at low travel speed but high engine RPM a load boom came from the engine compartment. Upon inspection the fan shroud had made contact to the fan and caused severe damaged to the cooling system rendering the vehicle disabled until repairs could be made. This occurred about 30,000 miles ago however the current fan shroud has also failed under normal use. If the failed shroud damages the serpentine belt steering and breaking will be jeopardized which could lead to an accident!

Additional Notes:

While towing a heavy load of approx. 16,000 Lbs. uphill steep grade during 100 degree temperature at low travel speed but high engine RPM a load boom came from the engine compartment. Upon inspection the fan shroud had made contact to the fan and caused severe damaged to the cooling system rendering the vehicle disabled until repairs could be made. This occurred about 30,000 miles ago however the current fan shroud has also failed under normal use. If the failed shroud damages the serpentine belt steering and breaking will be jeopardized which could lead to an accident!

Manufacturer: RAM
Mfg Campaign: 11651075
Notice Date: Mar 27, 2025
Recall Date: Mar 27, 2025

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury