Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The recall was issued for the Hydraulic control unit but there are no parts available to fix the issue..this in my issue. They have no HCU unit for over a year now. I contacted the dealer Deacons Chrysler in Ohio. Dealer wants me to pay for the diagnostic for the recall. But there is no parts available. This is unfair. How long do we have to wait for parts. And why do I have to pay for the recall diagnostic?
Corrective Action:
The recall was issued for the Hydraulic control unit but there are no parts available to fix the issue..this in my issue. They have no HCU unit for over a year now. I contacted the dealer Deacons Chrysler in Ohio. Dealer wants me to pay for the diagnostic for the recall. But there is no parts available. This is unfair. How long do we have to wait for parts. And why do I have to pay for the recall diagnostic?
Additional Notes:
The recall was issued for the Hydraulic control unit but there are no parts available to fix the issue..this in my issue. They have no HCU unit for over a year now. I contacted the dealer Deacons Chrysler in Ohio. Dealer wants me to pay for the diagnostic for the recall. But there is no parts available. This is unfair. How long do we have to wait for parts. And why do I have to pay for the recall diagnostic?
Mfg Campaign: 11638590
Recall Date: Jan 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The recall was issued for the Hydraulic control unit but there are no parts available to fix the issue..this in my issue. They have no HCU unit for over a year now. I contacted the dealer Deacons Chrysler in Ohio. Dealer wants me to pay for the diagnostic for the recall. But there is no parts available. This is unfair. How long do we have to wait for parts. And why do I have to pay for the recall diagnostic?
Corrective Action:
The recall was issued for the Hydraulic control unit but there are no parts available to fix the issue..this in my issue. They have no HCU unit for over a year now. I contacted the dealer Deacons Chrysler in Ohio. Dealer wants me to pay for the diagnostic for the recall. But there is no parts available. This is unfair. How long do we have to wait for parts. And why do I have to pay for the recall diagnostic?
Additional Notes:
The recall was issued for the Hydraulic control unit but there are no parts available to fix the issue..this in my issue. They have no HCU unit for over a year now. I contacted the dealer Deacons Chrysler in Ohio. Dealer wants me to pay for the diagnostic for the recall. But there is no parts available. This is unfair. How long do we have to wait for parts. And why do I have to pay for the recall diagnostic?
Mfg Campaign: 11638590
Recall Date: Jan 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This in regards to existing recall C4B or 24V-896. Recal has been active since November, but parts are still not available to fix this problem. FCA is not taking this safety risk seriously.
Corrective Action:
This in regards to existing recall C4B or 24V-896. Recal has been active since November, but parts are still not available to fix this problem. FCA is not taking this safety risk seriously.
Additional Notes:
This in regards to existing recall C4B or 24V-896. Recal has been active since November, but parts are still not available to fix this problem. FCA is not taking this safety risk seriously.
Mfg Campaign: 11638450
Recall Date: Jan 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am filing this complaint due to a GREAT safety concern with my vehicle. I am a law enforcement officer as well as a firefighter. I was notified that there was a safety recall on my vehicle. The recall was for the hydraulic control unit ("HCU"). One of the risks of said recall is the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. After being notified about said recall, I notified several Ram Service locations in my area as well as the surrounding areas of where I reside. Each and every one of the service personnel or advisors I spoke with told me “there is not a remedy for the recall as of yet due to parts not being available.” When asked what I needed to do at that point, I was told to continue to drive my vehicle. Each dealership I spoke with stated they did not offer loaner vehicles, and did not know when parts would be available to fix said recall. That brings me to my complaint. On the morning of January 21, 2025 at approximately 05:47, I was driving my daughter to school then I was going to go to work there after. When I left my residence, I approached a stop sign to make a right turn. When I made the right turn, my front driver’s side wheel, locked up and pulled the vehicle hard to the left causing me to nearly strike a sheriff patrol officer and crash into a nearby residence. My daughter and I are severely shaken by this incident, and it could have been tremendously worse than it was. The Ram service departments should not be encouraging anyone to continue driving the vehicle models with this recall. It nearly killed my daughter and I. We have never experienced anything like this. This vehicle is not, and it has not been safe for operations for my family. Due to this incident I no longer have a drivable vehicle, and I still have to make the payments on said vehicle. I have looked into this problem and have found out there are two class action lawsuits in different states due to this problem. This is not a new issue.
Corrective Action:
I am filing this complaint due to a GREAT safety concern with my vehicle. I am a law enforcement officer as well as a firefighter. I was notified that there was a safety recall on my vehicle. The recall was for the hydraulic control unit ("HCU"). One of the risks of said recall is the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. After being notified about said recall, I notified several Ram Service locations in my area as well as the surrounding areas of where I reside. Each and every one of the service personnel or advisors I spoke with told me “there is not a remedy for the recall as of yet due to parts not being available.” When asked what I needed to do at that point, I was told to continue to drive my vehicle. Each dealership I spoke with stated they did not offer loaner vehicles, and did not know when parts would be available to fix said recall. That brings me to my complaint. On the morning of January 21, 2025 at approximately 05:47, I was driving my daughter to school then I was going to go to work there after. When I left my residence, I approached a stop sign to make a right turn. When I made the right turn, my front driver’s side wheel, locked up and pulled the vehicle hard to the left causing me to nearly strike a sheriff patrol officer and crash into a nearby residence. My daughter and I are severely shaken by this incident, and it could have been tremendously worse than it was. The Ram service departments should not be encouraging anyone to continue driving the vehicle models with this recall. It nearly killed my daughter and I. We have never experienced anything like this. This vehicle is not, and it has not been safe for operations for my family. Due to this incident I no longer have a drivable vehicle, and I still have to make the payments on said vehicle. I have looked into this problem and have found out there are two class action lawsuits in different states due to this problem. This is not a new issue.
Additional Notes:
I am filing this complaint due to a GREAT safety concern with my vehicle. I am a law enforcement officer as well as a firefighter. I was notified that there was a safety recall on my vehicle. The recall was for the hydraulic control unit ("HCU"). One of the risks of said recall is the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. After being notified about said recall, I notified several Ram Service locations in my area as well as the surrounding areas of where I reside. Each and every one of the service personnel or advisors I spoke with told me “there is not a remedy for the recall as of yet due to parts not being available.” When asked what I needed to do at that point, I was told to continue to drive my vehicle. Each dealership I spoke with stated they did not offer loaner vehicles, and did not know when parts would be available to fix said recall. That brings me to my complaint. On the morning of January 21, 2025 at approximately 05:47, I was driving my daughter to school then I was going to go to work there after. When I left my residence, I approached a stop sign to make a right turn. When I made the right turn, my front driver’s side wheel, locked up and pulled the vehicle hard to the left causing me to nearly strike a sheriff patrol officer and crash into a nearby residence. My daughter and I are severely shaken by this incident, and it could have been tremendously worse than it was. The Ram service departments should not be encouraging anyone to continue driving the vehicle models with this recall. It nearly killed my daughter and I. We have never experienced anything like this. This vehicle is not, and it has not been safe for operations for my family. Due to this incident I no longer have a drivable vehicle, and I still have to make the payments on said vehicle. I have looked into this problem and have found out there are two class action lawsuits in different states due to this problem. This is not a new issue.
Mfg Campaign: 11637851
Recall Date: Jan 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I am filing this complaint due to a GREAT safety concern with my vehicle. I am a law enforcement officer as well as a firefighter. I was notified that there was a safety recall on my vehicle. The recall was for the hydraulic control unit ("HCU"). One of the risks of said recall is the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. After being notified about said recall, I notified several Ram Service locations in my area as well as the surrounding areas of where I reside. Each and every one of the service personnel or advisors I spoke with told me “there is not a remedy for the recall as of yet due to parts not being available.” When asked what I needed to do at that point, I was told to continue to drive my vehicle. Each dealership I spoke with stated they did not offer loaner vehicles, and did not know when parts would be available to fix said recall. That brings me to my complaint. On the morning of January 21, 2025 at approximately 05:47, I was driving my daughter to school then I was going to go to work there after. When I left my residence, I approached a stop sign to make a right turn. When I made the right turn, my front driver’s side wheel, locked up and pulled the vehicle hard to the left causing me to nearly strike a sheriff patrol officer and crash into a nearby residence. My daughter and I are severely shaken by this incident, and it could have been tremendously worse than it was. The Ram service departments should not be encouraging anyone to continue driving the vehicle models with this recall. It nearly killed my daughter and I. We have never experienced anything like this. This vehicle is not, and it has not been safe for operations for my family. Due to this incident I no longer have a drivable vehicle, and I still have to make the payments on said vehicle. I have looked into this problem and have found out there are two class action lawsuits in different states due to this problem. This is not a new issue.
Corrective Action:
I am filing this complaint due to a GREAT safety concern with my vehicle. I am a law enforcement officer as well as a firefighter. I was notified that there was a safety recall on my vehicle. The recall was for the hydraulic control unit ("HCU"). One of the risks of said recall is the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. After being notified about said recall, I notified several Ram Service locations in my area as well as the surrounding areas of where I reside. Each and every one of the service personnel or advisors I spoke with told me “there is not a remedy for the recall as of yet due to parts not being available.” When asked what I needed to do at that point, I was told to continue to drive my vehicle. Each dealership I spoke with stated they did not offer loaner vehicles, and did not know when parts would be available to fix said recall. That brings me to my complaint. On the morning of January 21, 2025 at approximately 05:47, I was driving my daughter to school then I was going to go to work there after. When I left my residence, I approached a stop sign to make a right turn. When I made the right turn, my front driver’s side wheel, locked up and pulled the vehicle hard to the left causing me to nearly strike a sheriff patrol officer and crash into a nearby residence. My daughter and I are severely shaken by this incident, and it could have been tremendously worse than it was. The Ram service departments should not be encouraging anyone to continue driving the vehicle models with this recall. It nearly killed my daughter and I. We have never experienced anything like this. This vehicle is not, and it has not been safe for operations for my family. Due to this incident I no longer have a drivable vehicle, and I still have to make the payments on said vehicle. I have looked into this problem and have found out there are two class action lawsuits in different states due to this problem. This is not a new issue.
Additional Notes:
I am filing this complaint due to a GREAT safety concern with my vehicle. I am a law enforcement officer as well as a firefighter. I was notified that there was a safety recall on my vehicle. The recall was for the hydraulic control unit ("HCU"). One of the risks of said recall is the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. After being notified about said recall, I notified several Ram Service locations in my area as well as the surrounding areas of where I reside. Each and every one of the service personnel or advisors I spoke with told me “there is not a remedy for the recall as of yet due to parts not being available.” When asked what I needed to do at that point, I was told to continue to drive my vehicle. Each dealership I spoke with stated they did not offer loaner vehicles, and did not know when parts would be available to fix said recall. That brings me to my complaint. On the morning of January 21, 2025 at approximately 05:47, I was driving my daughter to school then I was going to go to work there after. When I left my residence, I approached a stop sign to make a right turn. When I made the right turn, my front driver’s side wheel, locked up and pulled the vehicle hard to the left causing me to nearly strike a sheriff patrol officer and crash into a nearby residence. My daughter and I are severely shaken by this incident, and it could have been tremendously worse than it was. The Ram service departments should not be encouraging anyone to continue driving the vehicle models with this recall. It nearly killed my daughter and I. We have never experienced anything like this. This vehicle is not, and it has not been safe for operations for my family. Due to this incident I no longer have a drivable vehicle, and I still have to make the payments on said vehicle. I have looked into this problem and have found out there are two class action lawsuits in different states due to this problem. This is not a new issue.
Mfg Campaign: 11637851
Recall Date: Jan 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I am filing this complaint due to a GREAT safety concern with my vehicle. I am a law enforcement officer as well as a firefighter. I was notified that there was a safety recall on my vehicle. The recall was for the hydraulic control unit ("HCU"). One of the risks of said recall is the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. After being notified about said recall, I notified several Ram Service locations in my area as well as the surrounding areas of where I reside. Each and every one of the service personnel or advisors I spoke with told me “there is not a remedy for the recall as of yet due to parts not being available.” When asked what I needed to do at that point, I was told to continue to drive my vehicle. Each dealership I spoke with stated they did not offer loaner vehicles, and did not know when parts would be available to fix said recall. That brings me to my complaint. On the morning of January 21, 2025 at approximately 05:47, I was driving my daughter to school then I was going to go to work there after. When I left my residence, I approached a stop sign to make a right turn. When I made the right turn, my front driver’s side wheel, locked up and pulled the vehicle hard to the left causing me to nearly strike a sheriff patrol officer and crash into a nearby residence. My daughter and I are severely shaken by this incident, and it could have been tremendously worse than it was. The Ram service departments should not be encouraging anyone to continue driving the vehicle models with this recall. It nearly killed my daughter and I. We have never experienced anything like this. This vehicle is not, and it has not been safe for operations for my family. Due to this incident I no longer have a drivable vehicle, and I still have to make the payments on said vehicle. I have looked into this problem and have found out there are two class action lawsuits in different states due to this problem. This is not a new issue.
Corrective Action:
I am filing this complaint due to a GREAT safety concern with my vehicle. I am a law enforcement officer as well as a firefighter. I was notified that there was a safety recall on my vehicle. The recall was for the hydraulic control unit ("HCU"). One of the risks of said recall is the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. After being notified about said recall, I notified several Ram Service locations in my area as well as the surrounding areas of where I reside. Each and every one of the service personnel or advisors I spoke with told me “there is not a remedy for the recall as of yet due to parts not being available.” When asked what I needed to do at that point, I was told to continue to drive my vehicle. Each dealership I spoke with stated they did not offer loaner vehicles, and did not know when parts would be available to fix said recall. That brings me to my complaint. On the morning of January 21, 2025 at approximately 05:47, I was driving my daughter to school then I was going to go to work there after. When I left my residence, I approached a stop sign to make a right turn. When I made the right turn, my front driver’s side wheel, locked up and pulled the vehicle hard to the left causing me to nearly strike a sheriff patrol officer and crash into a nearby residence. My daughter and I are severely shaken by this incident, and it could have been tremendously worse than it was. The Ram service departments should not be encouraging anyone to continue driving the vehicle models with this recall. It nearly killed my daughter and I. We have never experienced anything like this. This vehicle is not, and it has not been safe for operations for my family. Due to this incident I no longer have a drivable vehicle, and I still have to make the payments on said vehicle. I have looked into this problem and have found out there are two class action lawsuits in different states due to this problem. This is not a new issue.
Additional Notes:
I am filing this complaint due to a GREAT safety concern with my vehicle. I am a law enforcement officer as well as a firefighter. I was notified that there was a safety recall on my vehicle. The recall was for the hydraulic control unit ("HCU"). One of the risks of said recall is the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning. After being notified about said recall, I notified several Ram Service locations in my area as well as the surrounding areas of where I reside. Each and every one of the service personnel or advisors I spoke with told me “there is not a remedy for the recall as of yet due to parts not being available.” When asked what I needed to do at that point, I was told to continue to drive my vehicle. Each dealership I spoke with stated they did not offer loaner vehicles, and did not know when parts would be available to fix said recall. That brings me to my complaint. On the morning of January 21, 2025 at approximately 05:47, I was driving my daughter to school then I was going to go to work there after. When I left my residence, I approached a stop sign to make a right turn. When I made the right turn, my front driver’s side wheel, locked up and pulled the vehicle hard to the left causing me to nearly strike a sheriff patrol officer and crash into a nearby residence. My daughter and I are severely shaken by this incident, and it could have been tremendously worse than it was. The Ram service departments should not be encouraging anyone to continue driving the vehicle models with this recall. It nearly killed my daughter and I. We have never experienced anything like this. This vehicle is not, and it has not been safe for operations for my family. Due to this incident I no longer have a drivable vehicle, and I still have to make the payments on said vehicle. I have looked into this problem and have found out there are two class action lawsuits in different states due to this problem. This is not a new issue.
Mfg Campaign: 11637851
Recall Date: Jan 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, the ABS and traction control became inoperable. There was an abnormal dinging sound detected. The ABS and traction control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called the local dealer and was informed about diagnostic testing. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, the ABS and traction control became inoperable. There was an abnormal dinging sound detected. The ABS and traction control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called the local dealer and was informed about diagnostic testing. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, the ABS and traction control became inoperable. There was an abnormal dinging sound detected. The ABS and traction control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called the local dealer and was informed about diagnostic testing. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Mfg Campaign: 11637918
Recall Date: Jan 23, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 10 MPH in a parking lot, the brake pedal was depressed; however, there was an abnormal metal-on-metal grinding sound coming from the front brakes. The contact stated that brake failures had occurred at other speeds with the check engine warning light illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The failure mileage was approximately 120,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 10 MPH in a parking lot, the brake pedal was depressed; however, there was an abnormal metal-on-metal grinding sound coming from the front brakes. The contact stated that brake failures had occurred at other speeds with the check engine warning light illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The failure mileage was approximately 120,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 10 MPH in a parking lot, the brake pedal was depressed; however, there was an abnormal metal-on-metal grinding sound coming from the front brakes. The contact stated that brake failures had occurred at other speeds with the check engine warning light illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The failure mileage was approximately 120,000. VIN tool confirms parts not available.
Mfg Campaign: 11637292
Recall Date: Jan 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11637364
Recall Date: Jan 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I'VE BEEN OPERATING MY TRUCK SEVERAL TIMES NOW WHERE THE CRUISE CONTROL HAS WENT OFF OR DISENGAGED WHILE DRIVING, CAUSING A SLIGHT PANIC FROM NOT KNOWING WHAT WAS GOING ON IN THAT MOMENT. THIS HAS ALSO HAPPENED WHILE TOWING, WHICH MADE THINGS EVEN WORSE. MY CRUISE CONTROL IS NO LONGER WORKING AND NOW I AM DEALING WITH THE RECALL WHERE THERE IS A "REMEDY NOT YET AVAILABLE". THIS WOULD BE RECALL MANUFACTURER NUMBER C4B AND NHTSA RECALL NUMBER 24V-896. I BELIEVE THIS RECALL TO BE TIED IN WITH MY CRUISE CONTROL ISSUE. NOW I HAVE A TRUCK THAT I HAVE NO OTHER OPTION THAN TO OPERATE AS MY DAILY DRIVER; WITH NO CRUISE CONTROL, ABS/ECS/TRACTION CONRTOL. I'VE CONTACTED SEVERAL DEALERS TO SEE IF THEY HAD ANY INSIGHT AND I HAVE BEEN GIVEN THE SAME ANSWER ABOUT THERE NOT BEING A 'REMEDY'. I WANT IT TO BE KNOWN FOR LEGAL PURPOSES THAT I DO NOT FEEL SAFE OPERATING MY TRUCK AT THIS TIME BUT AGAIN I HAVE NO OTHER VEHICLE AT THIS TIME TO OPERATE. I HAVE AGAIN REQUESTED ASSISTANCE FROM SEVERAL DEALERS WHO HAV BEEN UNABLE TO HELP ME WITH THE RECALL LISTED ABOVE.
Corrective Action:
I'VE BEEN OPERATING MY TRUCK SEVERAL TIMES NOW WHERE THE CRUISE CONTROL HAS WENT OFF OR DISENGAGED WHILE DRIVING, CAUSING A SLIGHT PANIC FROM NOT KNOWING WHAT WAS GOING ON IN THAT MOMENT. THIS HAS ALSO HAPPENED WHILE TOWING, WHICH MADE THINGS EVEN WORSE. MY CRUISE CONTROL IS NO LONGER WORKING AND NOW I AM DEALING WITH THE RECALL WHERE THERE IS A "REMEDY NOT YET AVAILABLE". THIS WOULD BE RECALL MANUFACTURER NUMBER C4B AND NHTSA RECALL NUMBER 24V-896. I BELIEVE THIS RECALL TO BE TIED IN WITH MY CRUISE CONTROL ISSUE. NOW I HAVE A TRUCK THAT I HAVE NO OTHER OPTION THAN TO OPERATE AS MY DAILY DRIVER; WITH NO CRUISE CONTROL, ABS/ECS/TRACTION CONRTOL. I'VE CONTACTED SEVERAL DEALERS TO SEE IF THEY HAD ANY INSIGHT AND I HAVE BEEN GIVEN THE SAME ANSWER ABOUT THERE NOT BEING A 'REMEDY'. I WANT IT TO BE KNOWN FOR LEGAL PURPOSES THAT I DO NOT FEEL SAFE OPERATING MY TRUCK AT THIS TIME BUT AGAIN I HAVE NO OTHER VEHICLE AT THIS TIME TO OPERATE. I HAVE AGAIN REQUESTED ASSISTANCE FROM SEVERAL DEALERS WHO HAV BEEN UNABLE TO HELP ME WITH THE RECALL LISTED ABOVE.
Additional Notes:
I'VE BEEN OPERATING MY TRUCK SEVERAL TIMES NOW WHERE THE CRUISE CONTROL HAS WENT OFF OR DISENGAGED WHILE DRIVING, CAUSING A SLIGHT PANIC FROM NOT KNOWING WHAT WAS GOING ON IN THAT MOMENT. THIS HAS ALSO HAPPENED WHILE TOWING, WHICH MADE THINGS EVEN WORSE. MY CRUISE CONTROL IS NO LONGER WORKING AND NOW I AM DEALING WITH THE RECALL WHERE THERE IS A "REMEDY NOT YET AVAILABLE". THIS WOULD BE RECALL MANUFACTURER NUMBER C4B AND NHTSA RECALL NUMBER 24V-896. I BELIEVE THIS RECALL TO BE TIED IN WITH MY CRUISE CONTROL ISSUE. NOW I HAVE A TRUCK THAT I HAVE NO OTHER OPTION THAN TO OPERATE AS MY DAILY DRIVER; WITH NO CRUISE CONTROL, ABS/ECS/TRACTION CONRTOL. I'VE CONTACTED SEVERAL DEALERS TO SEE IF THEY HAD ANY INSIGHT AND I HAVE BEEN GIVEN THE SAME ANSWER ABOUT THERE NOT BEING A 'REMEDY'. I WANT IT TO BE KNOWN FOR LEGAL PURPOSES THAT I DO NOT FEEL SAFE OPERATING MY TRUCK AT THIS TIME BUT AGAIN I HAVE NO OTHER VEHICLE AT THIS TIME TO OPERATE. I HAVE AGAIN REQUESTED ASSISTANCE FROM SEVERAL DEALERS WHO HAV BEEN UNABLE TO HELP ME WITH THE RECALL LISTED ABOVE.
Mfg Campaign: 11637107
Recall Date: Jan 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I'VE BEEN OPERATING MY TRUCK SEVERAL TIMES NOW WHERE THE CRUISE CONTROL HAS WENT OFF OR DISENGAGED WHILE DRIVING, CAUSING A SLIGHT PANIC FROM NOT KNOWING WHAT WAS GOING ON IN THAT MOMENT. THIS HAS ALSO HAPPENED WHILE TOWING, WHICH MADE THINGS EVEN WORSE. MY CRUISE CONTROL IS NO LONGER WORKING AND NOW I AM DEALING WITH THE RECALL WHERE THERE IS A "REMEDY NOT YET AVAILABLE". THIS WOULD BE RECALL MANUFACTURER NUMBER C4B AND NHTSA RECALL NUMBER 24V-896. I BELIEVE THIS RECALL TO BE TIED IN WITH MY CRUISE CONTROL ISSUE. NOW I HAVE A TRUCK THAT I HAVE NO OTHER OPTION THAN TO OPERATE AS MY DAILY DRIVER; WITH NO CRUISE CONTROL, ABS/ECS/TRACTION CONRTOL. I'VE CONTACTED SEVERAL DEALERS TO SEE IF THEY HAD ANY INSIGHT AND I HAVE BEEN GIVEN THE SAME ANSWER ABOUT THERE NOT BEING A 'REMEDY'. I WANT IT TO BE KNOWN FOR LEGAL PURPOSES THAT I DO NOT FEEL SAFE OPERATING MY TRUCK AT THIS TIME BUT AGAIN I HAVE NO OTHER VEHICLE AT THIS TIME TO OPERATE. I HAVE AGAIN REQUESTED ASSISTANCE FROM SEVERAL DEALERS WHO HAV BEEN UNABLE TO HELP ME WITH THE RECALL LISTED ABOVE.
Corrective Action:
I'VE BEEN OPERATING MY TRUCK SEVERAL TIMES NOW WHERE THE CRUISE CONTROL HAS WENT OFF OR DISENGAGED WHILE DRIVING, CAUSING A SLIGHT PANIC FROM NOT KNOWING WHAT WAS GOING ON IN THAT MOMENT. THIS HAS ALSO HAPPENED WHILE TOWING, WHICH MADE THINGS EVEN WORSE. MY CRUISE CONTROL IS NO LONGER WORKING AND NOW I AM DEALING WITH THE RECALL WHERE THERE IS A "REMEDY NOT YET AVAILABLE". THIS WOULD BE RECALL MANUFACTURER NUMBER C4B AND NHTSA RECALL NUMBER 24V-896. I BELIEVE THIS RECALL TO BE TIED IN WITH MY CRUISE CONTROL ISSUE. NOW I HAVE A TRUCK THAT I HAVE NO OTHER OPTION THAN TO OPERATE AS MY DAILY DRIVER; WITH NO CRUISE CONTROL, ABS/ECS/TRACTION CONRTOL. I'VE CONTACTED SEVERAL DEALERS TO SEE IF THEY HAD ANY INSIGHT AND I HAVE BEEN GIVEN THE SAME ANSWER ABOUT THERE NOT BEING A 'REMEDY'. I WANT IT TO BE KNOWN FOR LEGAL PURPOSES THAT I DO NOT FEEL SAFE OPERATING MY TRUCK AT THIS TIME BUT AGAIN I HAVE NO OTHER VEHICLE AT THIS TIME TO OPERATE. I HAVE AGAIN REQUESTED ASSISTANCE FROM SEVERAL DEALERS WHO HAV BEEN UNABLE TO HELP ME WITH THE RECALL LISTED ABOVE.
Additional Notes:
I'VE BEEN OPERATING MY TRUCK SEVERAL TIMES NOW WHERE THE CRUISE CONTROL HAS WENT OFF OR DISENGAGED WHILE DRIVING, CAUSING A SLIGHT PANIC FROM NOT KNOWING WHAT WAS GOING ON IN THAT MOMENT. THIS HAS ALSO HAPPENED WHILE TOWING, WHICH MADE THINGS EVEN WORSE. MY CRUISE CONTROL IS NO LONGER WORKING AND NOW I AM DEALING WITH THE RECALL WHERE THERE IS A "REMEDY NOT YET AVAILABLE". THIS WOULD BE RECALL MANUFACTURER NUMBER C4B AND NHTSA RECALL NUMBER 24V-896. I BELIEVE THIS RECALL TO BE TIED IN WITH MY CRUISE CONTROL ISSUE. NOW I HAVE A TRUCK THAT I HAVE NO OTHER OPTION THAN TO OPERATE AS MY DAILY DRIVER; WITH NO CRUISE CONTROL, ABS/ECS/TRACTION CONRTOL. I'VE CONTACTED SEVERAL DEALERS TO SEE IF THEY HAD ANY INSIGHT AND I HAVE BEEN GIVEN THE SAME ANSWER ABOUT THERE NOT BEING A 'REMEDY'. I WANT IT TO BE KNOWN FOR LEGAL PURPOSES THAT I DO NOT FEEL SAFE OPERATING MY TRUCK AT THIS TIME BUT AGAIN I HAVE NO OTHER VEHICLE AT THIS TIME TO OPERATE. I HAVE AGAIN REQUESTED ASSISTANCE FROM SEVERAL DEALERS WHO HAV BEEN UNABLE TO HELP ME WITH THE RECALL LISTED ABOVE.
Mfg Campaign: 11637107
Recall Date: Jan 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I'VE BEEN OPERATING MY TRUCK SEVERAL TIMES NOW WHERE THE CRUISE CONTROL HAS WENT OFF OR DISENGAGED WHILE DRIVING, CAUSING A SLIGHT PANIC FROM NOT KNOWING WHAT WAS GOING ON IN THAT MOMENT. THIS HAS ALSO HAPPENED WHILE TOWING, WHICH MADE THINGS EVEN WORSE. MY CRUISE CONTROL IS NO LONGER WORKING AND NOW I AM DEALING WITH THE RECALL WHERE THERE IS A "REMEDY NOT YET AVAILABLE". THIS WOULD BE RECALL MANUFACTURER NUMBER C4B AND NHTSA RECALL NUMBER 24V-896. I BELIEVE THIS RECALL TO BE TIED IN WITH MY CRUISE CONTROL ISSUE. NOW I HAVE A TRUCK THAT I HAVE NO OTHER OPTION THAN TO OPERATE AS MY DAILY DRIVER; WITH NO CRUISE CONTROL, ABS/ECS/TRACTION CONRTOL. I'VE CONTACTED SEVERAL DEALERS TO SEE IF THEY HAD ANY INSIGHT AND I HAVE BEEN GIVEN THE SAME ANSWER ABOUT THERE NOT BEING A 'REMEDY'. I WANT IT TO BE KNOWN FOR LEGAL PURPOSES THAT I DO NOT FEEL SAFE OPERATING MY TRUCK AT THIS TIME BUT AGAIN I HAVE NO OTHER VEHICLE AT THIS TIME TO OPERATE. I HAVE AGAIN REQUESTED ASSISTANCE FROM SEVERAL DEALERS WHO HAV BEEN UNABLE TO HELP ME WITH THE RECALL LISTED ABOVE.
Corrective Action:
I'VE BEEN OPERATING MY TRUCK SEVERAL TIMES NOW WHERE THE CRUISE CONTROL HAS WENT OFF OR DISENGAGED WHILE DRIVING, CAUSING A SLIGHT PANIC FROM NOT KNOWING WHAT WAS GOING ON IN THAT MOMENT. THIS HAS ALSO HAPPENED WHILE TOWING, WHICH MADE THINGS EVEN WORSE. MY CRUISE CONTROL IS NO LONGER WORKING AND NOW I AM DEALING WITH THE RECALL WHERE THERE IS A "REMEDY NOT YET AVAILABLE". THIS WOULD BE RECALL MANUFACTURER NUMBER C4B AND NHTSA RECALL NUMBER 24V-896. I BELIEVE THIS RECALL TO BE TIED IN WITH MY CRUISE CONTROL ISSUE. NOW I HAVE A TRUCK THAT I HAVE NO OTHER OPTION THAN TO OPERATE AS MY DAILY DRIVER; WITH NO CRUISE CONTROL, ABS/ECS/TRACTION CONRTOL. I'VE CONTACTED SEVERAL DEALERS TO SEE IF THEY HAD ANY INSIGHT AND I HAVE BEEN GIVEN THE SAME ANSWER ABOUT THERE NOT BEING A 'REMEDY'. I WANT IT TO BE KNOWN FOR LEGAL PURPOSES THAT I DO NOT FEEL SAFE OPERATING MY TRUCK AT THIS TIME BUT AGAIN I HAVE NO OTHER VEHICLE AT THIS TIME TO OPERATE. I HAVE AGAIN REQUESTED ASSISTANCE FROM SEVERAL DEALERS WHO HAV BEEN UNABLE TO HELP ME WITH THE RECALL LISTED ABOVE.
Additional Notes:
I'VE BEEN OPERATING MY TRUCK SEVERAL TIMES NOW WHERE THE CRUISE CONTROL HAS WENT OFF OR DISENGAGED WHILE DRIVING, CAUSING A SLIGHT PANIC FROM NOT KNOWING WHAT WAS GOING ON IN THAT MOMENT. THIS HAS ALSO HAPPENED WHILE TOWING, WHICH MADE THINGS EVEN WORSE. MY CRUISE CONTROL IS NO LONGER WORKING AND NOW I AM DEALING WITH THE RECALL WHERE THERE IS A "REMEDY NOT YET AVAILABLE". THIS WOULD BE RECALL MANUFACTURER NUMBER C4B AND NHTSA RECALL NUMBER 24V-896. I BELIEVE THIS RECALL TO BE TIED IN WITH MY CRUISE CONTROL ISSUE. NOW I HAVE A TRUCK THAT I HAVE NO OTHER OPTION THAN TO OPERATE AS MY DAILY DRIVER; WITH NO CRUISE CONTROL, ABS/ECS/TRACTION CONRTOL. I'VE CONTACTED SEVERAL DEALERS TO SEE IF THEY HAD ANY INSIGHT AND I HAVE BEEN GIVEN THE SAME ANSWER ABOUT THERE NOT BEING A 'REMEDY'. I WANT IT TO BE KNOWN FOR LEGAL PURPOSES THAT I DO NOT FEEL SAFE OPERATING MY TRUCK AT THIS TIME BUT AGAIN I HAVE NO OTHER VEHICLE AT THIS TIME TO OPERATE. I HAVE AGAIN REQUESTED ASSISTANCE FROM SEVERAL DEALERS WHO HAV BEEN UNABLE TO HELP ME WITH THE RECALL LISTED ABOVE.
Mfg Campaign: 11637107
Recall Date: Jan 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The Turbo Actuator on the Ram 2500's especially Gen 4 are known to have faulty Turbo Actuators on them. There is a huge supply issue with trying to get one for repair , I called every auto parts store and no one could get one due to manufacture constraints. Basically they told me to call the dealer . The dealer wanted $2,200 for the part , that is outrageous for a known faulty part , please look into this as there are thounsands of people who have made this repair.
Corrective Action:
The Turbo Actuator on the Ram 2500's especially Gen 4 are known to have faulty Turbo Actuators on them. There is a huge supply issue with trying to get one for repair , I called every auto parts store and no one could get one due to manufacture constraints. Basically they told me to call the dealer . The dealer wanted $2,200 for the part , that is outrageous for a known faulty part , please look into this as there are thounsands of people who have made this repair.
Additional Notes:
The Turbo Actuator on the Ram 2500's especially Gen 4 are known to have faulty Turbo Actuators on them. There is a huge supply issue with trying to get one for repair , I called every auto parts store and no one could get one due to manufacture constraints. Basically they told me to call the dealer . The dealer wanted $2,200 for the part , that is outrageous for a known faulty part , please look into this as there are thounsands of people who have made this repair.
Mfg Campaign: 11636791
Recall Date: Jan 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the parts for the recall repair were not yet available. The contact stated while driving 65 MPH, the brake pedal was depressed but the vehicle failed to stop immediately. The contact used the parking brake to assist in slowing the vehicle before pulling over to the side of the road. The contact stated that the ABS warning light was illuminated. The local dealer was not contacted. The contact stated that the vehicle was diagnosed with brake failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 83,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the parts for the recall repair were not yet available. The contact stated while driving 65 MPH, the brake pedal was depressed but the vehicle failed to stop immediately. The contact used the parking brake to assist in slowing the vehicle before pulling over to the side of the road. The contact stated that the ABS warning light was illuminated. The local dealer was not contacted. The contact stated that the vehicle was diagnosed with brake failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 83,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the parts for the recall repair were not yet available. The contact stated while driving 65 MPH, the brake pedal was depressed but the vehicle failed to stop immediately. The contact used the parking brake to assist in slowing the vehicle before pulling over to the side of the road. The contact stated that the ABS warning light was illuminated. The local dealer was not contacted. The contact stated that the vehicle was diagnosed with brake failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 83,000.
Mfg Campaign: 11635734
Recall Date: Jan 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Anti-Brake system ABS and ESC Electronic Stability Control alert keeps coming on and off on my dashboard. The cruise control will shut off by itself when this alert comes on. The alerts appear randomly and all various speeds. I took this to the dealership in October of 2022 for this issue and they replaced the anti-lock brake controller and bled the brakes. I had to pay $1000 out of pocket cost as my truck was no longer under warranty. The same issue has started occurring again in June of 2024. I changed out the wheel speed sensors at that time thinking perhaps that was causing the issue since I got the repair done in 2022 and I noticed that the issue occurs frequently, especially when I hit a bump in the road. However the issue still occurs and I see that this has been a known issue by Ram for some time and a RECALL for the HYDRAULIC CONTROL UNIT is due to be mailed out January 9, 2025.
Corrective Action:
The Anti-Brake system ABS and ESC Electronic Stability Control alert keeps coming on and off on my dashboard. The cruise control will shut off by itself when this alert comes on. The alerts appear randomly and all various speeds. I took this to the dealership in October of 2022 for this issue and they replaced the anti-lock brake controller and bled the brakes. I had to pay $1000 out of pocket cost as my truck was no longer under warranty. The same issue has started occurring again in June of 2024. I changed out the wheel speed sensors at that time thinking perhaps that was causing the issue since I got the repair done in 2022 and I noticed that the issue occurs frequently, especially when I hit a bump in the road. However the issue still occurs and I see that this has been a known issue by Ram for some time and a RECALL for the HYDRAULIC CONTROL UNIT is due to be mailed out January 9, 2025.
Additional Notes:
The Anti-Brake system ABS and ESC Electronic Stability Control alert keeps coming on and off on my dashboard. The cruise control will shut off by itself when this alert comes on. The alerts appear randomly and all various speeds. I took this to the dealership in October of 2022 for this issue and they replaced the anti-lock brake controller and bled the brakes. I had to pay $1000 out of pocket cost as my truck was no longer under warranty. The same issue has started occurring again in June of 2024. I changed out the wheel speed sensors at that time thinking perhaps that was causing the issue since I got the repair done in 2022 and I noticed that the issue occurs frequently, especially when I hit a bump in the road. However the issue still occurs and I see that this has been a known issue by Ram for some time and a RECALL for the HYDRAULIC CONTROL UNIT is due to be mailed out January 9, 2025.
Mfg Campaign: 11635511
Recall Date: Jan 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The Anti-Brake system ABS and ESC Electronic Stability Control alert keeps coming on and off on my dashboard. The cruise control will shut off by itself when this alert comes on. The alerts appear randomly and all various speeds. I took this to the dealership in October of 2022 for this issue and they replaced the anti-lock brake controller and bled the brakes. I had to pay $1000 out of pocket cost as my truck was no longer under warranty. The same issue has started occurring again in June of 2024. I changed out the wheel speed sensors at that time thinking perhaps that was causing the issue since I got the repair done in 2022 and I noticed that the issue occurs frequently, especially when I hit a bump in the road. However the issue still occurs and I see that this has been a known issue by Ram for some time and a RECALL for the HYDRAULIC CONTROL UNIT is due to be mailed out January 9, 2025.
Corrective Action:
The Anti-Brake system ABS and ESC Electronic Stability Control alert keeps coming on and off on my dashboard. The cruise control will shut off by itself when this alert comes on. The alerts appear randomly and all various speeds. I took this to the dealership in October of 2022 for this issue and they replaced the anti-lock brake controller and bled the brakes. I had to pay $1000 out of pocket cost as my truck was no longer under warranty. The same issue has started occurring again in June of 2024. I changed out the wheel speed sensors at that time thinking perhaps that was causing the issue since I got the repair done in 2022 and I noticed that the issue occurs frequently, especially when I hit a bump in the road. However the issue still occurs and I see that this has been a known issue by Ram for some time and a RECALL for the HYDRAULIC CONTROL UNIT is due to be mailed out January 9, 2025.
Additional Notes:
The Anti-Brake system ABS and ESC Electronic Stability Control alert keeps coming on and off on my dashboard. The cruise control will shut off by itself when this alert comes on. The alerts appear randomly and all various speeds. I took this to the dealership in October of 2022 for this issue and they replaced the anti-lock brake controller and bled the brakes. I had to pay $1000 out of pocket cost as my truck was no longer under warranty. The same issue has started occurring again in June of 2024. I changed out the wheel speed sensors at that time thinking perhaps that was causing the issue since I got the repair done in 2022 and I noticed that the issue occurs frequently, especially when I hit a bump in the road. However the issue still occurs and I see that this has been a known issue by Ram for some time and a RECALL for the HYDRAULIC CONTROL UNIT is due to be mailed out January 9, 2025.
Mfg Campaign: 11635511
Recall Date: Jan 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE OPERATING VEHICLE THE ABS AND TRACTION CONTROL LIGHTS WOULD FLASH ON AND OFF AND MESSAGE SERVICE ANTI LOCK BRAKE SYSTEM. THEN SERVICE ELECTRIC BRAKE SYSTEM WOULD FLASH AND BEEP IN MESSAGE CENTER. AFTER FLASHING ON AND OFF MULTIPLE TIMES THE MESSAGES SELF CLEARED AND LIGHTS WENT OUT. DURING THIS IT IS HARD TO CONTROL THE TRUCK. CRUISE CONTROL NOT WORKIING EITHER.
Corrective Action:
WHILE OPERATING VEHICLE THE ABS AND TRACTION CONTROL LIGHTS WOULD FLASH ON AND OFF AND MESSAGE SERVICE ANTI LOCK BRAKE SYSTEM. THEN SERVICE ELECTRIC BRAKE SYSTEM WOULD FLASH AND BEEP IN MESSAGE CENTER. AFTER FLASHING ON AND OFF MULTIPLE TIMES THE MESSAGES SELF CLEARED AND LIGHTS WENT OUT. DURING THIS IT IS HARD TO CONTROL THE TRUCK. CRUISE CONTROL NOT WORKIING EITHER.
Additional Notes:
WHILE OPERATING VEHICLE THE ABS AND TRACTION CONTROL LIGHTS WOULD FLASH ON AND OFF AND MESSAGE SERVICE ANTI LOCK BRAKE SYSTEM. THEN SERVICE ELECTRIC BRAKE SYSTEM WOULD FLASH AND BEEP IN MESSAGE CENTER. AFTER FLASHING ON AND OFF MULTIPLE TIMES THE MESSAGES SELF CLEARED AND LIGHTS WENT OUT. DURING THIS IT IS HARD TO CONTROL THE TRUCK. CRUISE CONTROL NOT WORKIING EITHER.
Mfg Campaign: 11635468
Recall Date: Jan 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE OPERATING VEHICLE THE ABS AND TRACTION CONTROL LIGHTS WOULD FLASH ON AND OFF AND MESSAGE SERVICE ANTI LOCK BRAKE SYSTEM. THEN SERVICE ELECTRIC BRAKE SYSTEM WOULD FLASH AND BEEP IN MESSAGE CENTER. AFTER FLASHING ON AND OFF MULTIPLE TIMES THE MESSAGES SELF CLEARED AND LIGHTS WENT OUT. DURING THIS IT IS HARD TO CONTROL THE TRUCK. CRUISE CONTROL NOT WORKIING EITHER.
Corrective Action:
WHILE OPERATING VEHICLE THE ABS AND TRACTION CONTROL LIGHTS WOULD FLASH ON AND OFF AND MESSAGE SERVICE ANTI LOCK BRAKE SYSTEM. THEN SERVICE ELECTRIC BRAKE SYSTEM WOULD FLASH AND BEEP IN MESSAGE CENTER. AFTER FLASHING ON AND OFF MULTIPLE TIMES THE MESSAGES SELF CLEARED AND LIGHTS WENT OUT. DURING THIS IT IS HARD TO CONTROL THE TRUCK. CRUISE CONTROL NOT WORKIING EITHER.
Additional Notes:
WHILE OPERATING VEHICLE THE ABS AND TRACTION CONTROL LIGHTS WOULD FLASH ON AND OFF AND MESSAGE SERVICE ANTI LOCK BRAKE SYSTEM. THEN SERVICE ELECTRIC BRAKE SYSTEM WOULD FLASH AND BEEP IN MESSAGE CENTER. AFTER FLASHING ON AND OFF MULTIPLE TIMES THE MESSAGES SELF CLEARED AND LIGHTS WENT OUT. DURING THIS IT IS HARD TO CONTROL THE TRUCK. CRUISE CONTROL NOT WORKIING EITHER.
Mfg Campaign: 11635468
Recall Date: Jan 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle on the jersey barrier. currently has $17k in damages to the vehicle. I was not injured at the time but currently experiencing lower back pain. there was no lights or warnings on dash until immediately after the collision. I had the ABS HBU replaced a few months back and was told the new unit was part of the old stock and would most likely fail. which it did. unfortunately i am one of the people in this world who could not afford to not drive my vehicle as the truck was $70k new and i still am currently driving it due to not being able to afford to replace it of park it and rent a vehicle. The HBU has been a known issue in these trucks for the passed year and they just issued a recall on 12/08/2024. this problem was first noticed on 05/08/2024. was taken to dealer shortly afterward and was told that these are known to fail and currently no remedy to the issue. as of 01/07/2025 there is still no remedy or time on when parts are available for replacement.
Corrective Action:
Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle on the jersey barrier. currently has $17k in damages to the vehicle. I was not injured at the time but currently experiencing lower back pain. there was no lights or warnings on dash until immediately after the collision. I had the ABS HBU replaced a few months back and was told the new unit was part of the old stock and would most likely fail. which it did. unfortunately i am one of the people in this world who could not afford to not drive my vehicle as the truck was $70k new and i still am currently driving it due to not being able to afford to replace it of park it and rent a vehicle. The HBU has been a known issue in these trucks for the passed year and they just issued a recall on 12/08/2024. this problem was first noticed on 05/08/2024. was taken to dealer shortly afterward and was told that these are known to fail and currently no remedy to the issue. as of 01/07/2025 there is still no remedy or time on when parts are available for replacement.
Additional Notes:
Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle on the jersey barrier. currently has $17k in damages to the vehicle. I was not injured at the time but currently experiencing lower back pain. there was no lights or warnings on dash until immediately after the collision. I had the ABS HBU replaced a few months back and was told the new unit was part of the old stock and would most likely fail. which it did. unfortunately i am one of the people in this world who could not afford to not drive my vehicle as the truck was $70k new and i still am currently driving it due to not being able to afford to replace it of park it and rent a vehicle. The HBU has been a known issue in these trucks for the passed year and they just issued a recall on 12/08/2024. this problem was first noticed on 05/08/2024. was taken to dealer shortly afterward and was told that these are known to fail and currently no remedy to the issue. as of 01/07/2025 there is still no remedy or time on when parts are available for replacement.
Mfg Campaign: 11634752
Recall Date: Jan 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle on the jersey barrier. currently has $17k in damages to the vehicle. I was not injured at the time but currently experiencing lower back pain. there was no lights or warnings on dash until immediately after the collision. I had the ABS HBU replaced a few months back and was told the new unit was part of the old stock and would most likely fail. which it did. unfortunately i am one of the people in this world who could not afford to not drive my vehicle as the truck was $70k new and i still am currently driving it due to not being able to afford to replace it of park it and rent a vehicle. The HBU has been a known issue in these trucks for the passed year and they just issued a recall on 12/08/2024. this problem was first noticed on 05/08/2024. was taken to dealer shortly afterward and was told that these are known to fail and currently no remedy to the issue. as of 01/07/2025 there is still no remedy or time on when parts are available for replacement.
Corrective Action:
Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle on the jersey barrier. currently has $17k in damages to the vehicle. I was not injured at the time but currently experiencing lower back pain. there was no lights or warnings on dash until immediately after the collision. I had the ABS HBU replaced a few months back and was told the new unit was part of the old stock and would most likely fail. which it did. unfortunately i am one of the people in this world who could not afford to not drive my vehicle as the truck was $70k new and i still am currently driving it due to not being able to afford to replace it of park it and rent a vehicle. The HBU has been a known issue in these trucks for the passed year and they just issued a recall on 12/08/2024. this problem was first noticed on 05/08/2024. was taken to dealer shortly afterward and was told that these are known to fail and currently no remedy to the issue. as of 01/07/2025 there is still no remedy or time on when parts are available for replacement.
Additional Notes:
Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle on the jersey barrier. currently has $17k in damages to the vehicle. I was not injured at the time but currently experiencing lower back pain. there was no lights or warnings on dash until immediately after the collision. I had the ABS HBU replaced a few months back and was told the new unit was part of the old stock and would most likely fail. which it did. unfortunately i am one of the people in this world who could not afford to not drive my vehicle as the truck was $70k new and i still am currently driving it due to not being able to afford to replace it of park it and rent a vehicle. The HBU has been a known issue in these trucks for the passed year and they just issued a recall on 12/08/2024. this problem was first noticed on 05/08/2024. was taken to dealer shortly afterward and was told that these are known to fail and currently no remedy to the issue. as of 01/07/2025 there is still no remedy or time on when parts are available for replacement.
Mfg Campaign: 11634752
Recall Date: Jan 7, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury