Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Bought secondhand at auction with low mileage. Had checked outbytrusted mechanic, all was well. Vehicle records showed brand new transmission on truck. Transmission slipped after service. From July 2022 to today (December 2023) have had to replace transmission FOUR TIMES at great expense. Went to dealership and found no recall notice, they are offering to purchase truck for $7500 cash. Purchase price was approximately $33000 plus about $15,000 in repairs/new transmission replacements and cost of rental vehicle in the thousands as this was a truck purchased for a business. Please issue a recall for this vehicle! This has put a huge dent in our small business and we still don’t have a functional truck!
Corrective Action:
Bought secondhand at auction with low mileage. Had checked outbytrusted mechanic, all was well. Vehicle records showed brand new transmission on truck. Transmission slipped after service. From July 2022 to today (December 2023) have had to replace transmission FOUR TIMES at great expense. Went to dealership and found no recall notice, they are offering to purchase truck for $7500 cash. Purchase price was approximately $33000 plus about $15,000 in repairs/new transmission replacements and cost of rental vehicle in the thousands as this was a truck purchased for a business. Please issue a recall for this vehicle! This has put a huge dent in our small business and we still don’t have a functional truck!
Additional Notes:
Bought secondhand at auction with low mileage. Had checked outbytrusted mechanic, all was well. Vehicle records showed brand new transmission on truck. Transmission slipped after service. From July 2022 to today (December 2023) have had to replace transmission FOUR TIMES at great expense. Went to dealership and found no recall notice, they are offering to purchase truck for $7500 cash. Purchase price was approximately $33000 plus about $15,000 in repairs/new transmission replacements and cost of rental vehicle in the thousands as this was a truck purchased for a business. Please issue a recall for this vehicle! This has put a huge dent in our small business and we still don’t have a functional truck!
Mfg Campaign: 11560327
Recall Date: Dec 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Bought secondhand at auction with low mileage. Had checked outbytrusted mechanic, all was well. Vehicle records showed brand new transmission on truck. Transmission slipped after service. From July 2022 to today (December 2023) have had to replace transmission FOUR TIMES at great expense. Went to dealership and found no recall notice, they are offering to purchase truck for $7500 cash. Purchase price was approximately $33000 plus about $15,000 in repairs/new transmission replacements and cost of rental vehicle in the thousands as this was a truck purchased for a business. Please issue a recall for this vehicle! This has put a huge dent in our small business and we still don’t have a functional truck!
Corrective Action:
Bought secondhand at auction with low mileage. Had checked outbytrusted mechanic, all was well. Vehicle records showed brand new transmission on truck. Transmission slipped after service. From July 2022 to today (December 2023) have had to replace transmission FOUR TIMES at great expense. Went to dealership and found no recall notice, they are offering to purchase truck for $7500 cash. Purchase price was approximately $33000 plus about $15,000 in repairs/new transmission replacements and cost of rental vehicle in the thousands as this was a truck purchased for a business. Please issue a recall for this vehicle! This has put a huge dent in our small business and we still don’t have a functional truck!
Additional Notes:
Bought secondhand at auction with low mileage. Had checked outbytrusted mechanic, all was well. Vehicle records showed brand new transmission on truck. Transmission slipped after service. From July 2022 to today (December 2023) have had to replace transmission FOUR TIMES at great expense. Went to dealership and found no recall notice, they are offering to purchase truck for $7500 cash. Purchase price was approximately $33000 plus about $15,000 in repairs/new transmission replacements and cost of rental vehicle in the thousands as this was a truck purchased for a business. Please issue a recall for this vehicle! This has put a huge dent in our small business and we still don’t have a functional truck!
Mfg Campaign: 11560327
Recall Date: Dec 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving 65-70 MPH, the "Service Anti-Lock Braking System" message was displayed, and an audible chime sounded. The contact was able to continue driving. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS module and the ABS pump had failed and needed to be replaced; however, the parts were not available for repair. The vehicle was taken to an unknown second dealer, where it was diagnosed, and the same assessment was made. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving 65-70 MPH, the "Service Anti-Lock Braking System" message was displayed, and an audible chime sounded. The contact was able to continue driving. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS module and the ABS pump had failed and needed to be replaced; however, the parts were not available for repair. The vehicle was taken to an unknown second dealer, where it was diagnosed, and the same assessment was made. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving 65-70 MPH, the "Service Anti-Lock Braking System" message was displayed, and an audible chime sounded. The contact was able to continue driving. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS module and the ABS pump had failed and needed to be replaced; however, the parts were not available for repair. The vehicle was taken to an unknown second dealer, where it was diagnosed, and the same assessment was made. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11560142
Recall Date: Dec 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs control module had went out twice in 3 years and hydrolic unit causing brakes to fail
Corrective Action:
Abs control module had went out twice in 3 years and hydrolic unit causing brakes to fail
Additional Notes:
Abs control module had went out twice in 3 years and hydrolic unit causing brakes to fail
Mfg Campaign: 11560160
Recall Date: Dec 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Abs control module had went out twice in 3 years and hydrolic unit causing brakes to fail
Corrective Action:
Abs control module had went out twice in 3 years and hydrolic unit causing brakes to fail
Additional Notes:
Abs control module had went out twice in 3 years and hydrolic unit causing brakes to fail
Mfg Campaign: 11560160
Recall Date: Dec 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This truck has just over 40k miles and the hydraulic control unit and the anti-lock brake system module has failed 3 times. The first failure was at 28k miles, the second failure was at 36k miles, and the third failure was at 40k miles. When the systems fail ABS, Traction Control, and Cruise Control are all disabled. The problem is easily reproducible by the dealer, and at the 3 RAM dealerships I have been to, the service managers all say this is a problem that plagues all 2017-2018 RAM 2500 and 2018-2019 RAM 3500 trucks. If you at any of the RAM forums or Facebook groups you will see this is a very common failure that leaves the owner without ABS or Traction Control, which is very dangerous when using the truck for its intended purpose (hauling trailers). This problem is so common that the part is commonly on backorder for 3-6 months. When I went to the dealer after my latest failure in Nov 2023, I was told the part would not be available until sometime in the summer of 2024. The the failure occurs the ABS and Traction Control Light come on, and you get a message that says "Service Electronic Braking System". RAM really needs to redesign the part(s) and issue a recall for this. The contact stated that the vehicle has yet to be repaired.
Corrective Action:
This truck has just over 40k miles and the hydraulic control unit and the anti-lock brake system module has failed 3 times. The first failure was at 28k miles, the second failure was at 36k miles, and the third failure was at 40k miles. When the systems fail ABS, Traction Control, and Cruise Control are all disabled. The problem is easily reproducible by the dealer, and at the 3 RAM dealerships I have been to, the service managers all say this is a problem that plagues all 2017-2018 RAM 2500 and 2018-2019 RAM 3500 trucks. If you at any of the RAM forums or Facebook groups you will see this is a very common failure that leaves the owner without ABS or Traction Control, which is very dangerous when using the truck for its intended purpose (hauling trailers). This problem is so common that the part is commonly on backorder for 3-6 months. When I went to the dealer after my latest failure in Nov 2023, I was told the part would not be available until sometime in the summer of 2024. The the failure occurs the ABS and Traction Control Light come on, and you get a message that says "Service Electronic Braking System". RAM really needs to redesign the part(s) and issue a recall for this. The contact stated that the vehicle has yet to be repaired.
Additional Notes:
This truck has just over 40k miles and the hydraulic control unit and the anti-lock brake system module has failed 3 times. The first failure was at 28k miles, the second failure was at 36k miles, and the third failure was at 40k miles. When the systems fail ABS, Traction Control, and Cruise Control are all disabled. The problem is easily reproducible by the dealer, and at the 3 RAM dealerships I have been to, the service managers all say this is a problem that plagues all 2017-2018 RAM 2500 and 2018-2019 RAM 3500 trucks. If you at any of the RAM forums or Facebook groups you will see this is a very common failure that leaves the owner without ABS or Traction Control, which is very dangerous when using the truck for its intended purpose (hauling trailers). This problem is so common that the part is commonly on backorder for 3-6 months. When I went to the dealer after my latest failure in Nov 2023, I was told the part would not be available until sometime in the summer of 2024. The the failure occurs the ABS and Traction Control Light come on, and you get a message that says "Service Electronic Braking System". RAM really needs to redesign the part(s) and issue a recall for this. The contact stated that the vehicle has yet to be repaired.
Mfg Campaign: 11559854
Recall Date: Dec 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS warning light comes on and off again. Each time it comes on, the cruise control turns off. This continues to happen -- going on and off. This is unsafe as the trucks cruise control stops functioning without warning.
Corrective Action:
ABS warning light comes on and off again. Each time it comes on, the cruise control turns off. This continues to happen -- going on and off. This is unsafe as the trucks cruise control stops functioning without warning.
Additional Notes:
ABS warning light comes on and off again. Each time it comes on, the cruise control turns off. This continues to happen -- going on and off. This is unsafe as the trucks cruise control stops functioning without warning.
Mfg Campaign: 11559964
Recall Date: Dec 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS module failure preventing appropriate operation of the ABS and traction control systems. Ongoing problem for multiple months/years
Corrective Action:
ABS module failure preventing appropriate operation of the ABS and traction control systems. Ongoing problem for multiple months/years
Additional Notes:
ABS module failure preventing appropriate operation of the ABS and traction control systems. Ongoing problem for multiple months/years
Mfg Campaign: 11560020
Recall Date: Dec 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Took my Vehicle to dealer for abs and traction light displayed on dash. Dealer states my truck needs a new HCU and control module. At 28,000 miles these same parts had to be replaced for same issue. The truck now has 63,000 miles. To top it off abs, cruise control and 4x4 does not work or quits working when this warning is displayed. It’s absolutely ridiculous how many ram 2500-3500 owners are having this issue over and over. I would hope you all will step up and demand a recall be performed.
Corrective Action:
Took my Vehicle to dealer for abs and traction light displayed on dash. Dealer states my truck needs a new HCU and control module. At 28,000 miles these same parts had to be replaced for same issue. The truck now has 63,000 miles. To top it off abs, cruise control and 4x4 does not work or quits working when this warning is displayed. It’s absolutely ridiculous how many ram 2500-3500 owners are having this issue over and over. I would hope you all will step up and demand a recall be performed.
Additional Notes:
Took my Vehicle to dealer for abs and traction light displayed on dash. Dealer states my truck needs a new HCU and control module. At 28,000 miles these same parts had to be replaced for same issue. The truck now has 63,000 miles. To top it off abs, cruise control and 4x4 does not work or quits working when this warning is displayed. It’s absolutely ridiculous how many ram 2500-3500 owners are having this issue over and over. I would hope you all will step up and demand a recall be performed.
Mfg Campaign: 11559783
Recall Date: Dec 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Traction control and abs warning lights flash on and off intermittently also cruise control not working when this happens. It is sporadic
Corrective Action:
Traction control and abs warning lights flash on and off intermittently also cruise control not working when this happens. It is sporadic
Additional Notes:
Traction control and abs warning lights flash on and off intermittently also cruise control not working when this happens. It is sporadic
Mfg Campaign: 11559578
Recall Date: Dec 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Traction control and abs warning lights flash on and off intermittently also cruise control not working when this happens. It is sporadic
Corrective Action:
Traction control and abs warning lights flash on and off intermittently also cruise control not working when this happens. It is sporadic
Additional Notes:
Traction control and abs warning lights flash on and off intermittently also cruise control not working when this happens. It is sporadic
Mfg Campaign: 11559578
Recall Date: Dec 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Traction control and abs warning lights flash on and off intermittently also cruise control not working when this happens. It is sporadic
Corrective Action:
Traction control and abs warning lights flash on and off intermittently also cruise control not working when this happens. It is sporadic
Additional Notes:
Traction control and abs warning lights flash on and off intermittently also cruise control not working when this happens. It is sporadic
Mfg Campaign: 11559578
Recall Date: Dec 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The truck randomly started flashing service electrical anti skid braking system. It will go on and off randomly and other times stay on all the time. It will not allow cruise control to work and I’m guess my ABS will not work either if I need it. I bought the truck with 132K miles on it and the light starting coming on at 134K miles. I don’t want to possibly injury others or myself is the ABS does not work. I took it to the dealership and the light went out and they couldn’t see any codes. The light is back and almost always on. Going to take it back to the dealership. To see if they know what is wrong since this is a known issue with most Ram trucks.
Corrective Action:
The truck randomly started flashing service electrical anti skid braking system. It will go on and off randomly and other times stay on all the time. It will not allow cruise control to work and I’m guess my ABS will not work either if I need it. I bought the truck with 132K miles on it and the light starting coming on at 134K miles. I don’t want to possibly injury others or myself is the ABS does not work. I took it to the dealership and the light went out and they couldn’t see any codes. The light is back and almost always on. Going to take it back to the dealership. To see if they know what is wrong since this is a known issue with most Ram trucks.
Additional Notes:
The truck randomly started flashing service electrical anti skid braking system. It will go on and off randomly and other times stay on all the time. It will not allow cruise control to work and I’m guess my ABS will not work either if I need it. I bought the truck with 132K miles on it and the light starting coming on at 134K miles. I don’t want to possibly injury others or myself is the ABS does not work. I took it to the dealership and the light went out and they couldn’t see any codes. The light is back and almost always on. Going to take it back to the dealership. To see if they know what is wrong since this is a known issue with most Ram trucks.
Mfg Campaign: 11559583
Recall Date: Dec 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The truck randomly started flashing service electrical anti skid braking system. It will go on and off randomly and other times stay on all the time. It will not allow cruise control to work and I’m guess my ABS will not work either if I need it. I bought the truck with 132K miles on it and the light starting coming on at 134K miles. I don’t want to possibly injury others or myself is the ABS does not work. I took it to the dealership and the light went out and they couldn’t see any codes. The light is back and almost always on. Going to take it back to the dealership. To see if they know what is wrong since this is a known issue with most Ram trucks.
Corrective Action:
The truck randomly started flashing service electrical anti skid braking system. It will go on and off randomly and other times stay on all the time. It will not allow cruise control to work and I’m guess my ABS will not work either if I need it. I bought the truck with 132K miles on it and the light starting coming on at 134K miles. I don’t want to possibly injury others or myself is the ABS does not work. I took it to the dealership and the light went out and they couldn’t see any codes. The light is back and almost always on. Going to take it back to the dealership. To see if they know what is wrong since this is a known issue with most Ram trucks.
Additional Notes:
The truck randomly started flashing service electrical anti skid braking system. It will go on and off randomly and other times stay on all the time. It will not allow cruise control to work and I’m guess my ABS will not work either if I need it. I bought the truck with 132K miles on it and the light starting coming on at 134K miles. I don’t want to possibly injury others or myself is the ABS does not work. I took it to the dealership and the light went out and they couldn’t see any codes. The light is back and almost always on. Going to take it back to the dealership. To see if they know what is wrong since this is a known issue with most Ram trucks.
Mfg Campaign: 11559583
Recall Date: Dec 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent “service brake system” comes on. Spoke to dealership and said they do not have the part to fix the brake system. It is on back order being “re-engineered” and have no indication when it will become available.
Corrective Action:
Intermittent “service brake system” comes on. Spoke to dealership and said they do not have the part to fix the brake system. It is on back order being “re-engineered” and have no indication when it will become available.
Additional Notes:
Intermittent “service brake system” comes on. Spoke to dealership and said they do not have the part to fix the brake system. It is on back order being “re-engineered” and have no indication when it will become available.
Mfg Campaign: 11559622
Recall Date: Dec 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 15 Nov 2023, my ABS and Traction Control warning lights illuminated. I took my 2018 RAM 2500 Tradesman Diesel truck to my servicing dealership (Fayetteville Dodge Ram, Fayetteville, NC) that afternoon and was told I needed to replace the ABS Module (Mopar OEM 68347098AB) and Hydraulic Control Unit HCU (Mopar OEM 68143491AB) . The dealership's parts department told me there was a backorder of about 4,000 of these parts nationwide. I attempted to obtain these parts through Mopar Parts Overstock and was told the same thing. After many internet searches, I find that this issue is wide-spread and potentially dangerous. I am now driving my truck with this brake defect, although my dealership assures me the braking system is safe to operate. Why is there not a recall on this wide-spread issue?
Corrective Action:
On 15 Nov 2023, my ABS and Traction Control warning lights illuminated. I took my 2018 RAM 2500 Tradesman Diesel truck to my servicing dealership (Fayetteville Dodge Ram, Fayetteville, NC) that afternoon and was told I needed to replace the ABS Module (Mopar OEM 68347098AB) and Hydraulic Control Unit HCU (Mopar OEM 68143491AB) . The dealership's parts department told me there was a backorder of about 4,000 of these parts nationwide. I attempted to obtain these parts through Mopar Parts Overstock and was told the same thing. After many internet searches, I find that this issue is wide-spread and potentially dangerous. I am now driving my truck with this brake defect, although my dealership assures me the braking system is safe to operate. Why is there not a recall on this wide-spread issue?
Additional Notes:
On 15 Nov 2023, my ABS and Traction Control warning lights illuminated. I took my 2018 RAM 2500 Tradesman Diesel truck to my servicing dealership (Fayetteville Dodge Ram, Fayetteville, NC) that afternoon and was told I needed to replace the ABS Module (Mopar OEM 68347098AB) and Hydraulic Control Unit HCU (Mopar OEM 68143491AB) . The dealership's parts department told me there was a backorder of about 4,000 of these parts nationwide. I attempted to obtain these parts through Mopar Parts Overstock and was told the same thing. After many internet searches, I find that this issue is wide-spread and potentially dangerous. I am now driving my truck with this brake defect, although my dealership assures me the braking system is safe to operate. Why is there not a recall on this wide-spread issue?
Mfg Campaign: 11559345
Recall Date: Dec 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The truck intermittently shows an alarm for failure of the abs braking system. This suddenly shuts off the cruse control and disables the abs. The loss of cruse control caused the truck to suddenly drop in speed in a highway traffic situation, which nearly caused a car behind me to hit me. The loss of abs leaves the truck vulnerable to brake related accidents in slippery or wet weather. I contacted a dealer for the replacement parts and they told me they would not be available until a new generation of abs module and hydraulic control unit were available. I believe the NHTSA should demand a recall for this extensive and dangerous issue.
Corrective Action:
The truck intermittently shows an alarm for failure of the abs braking system. This suddenly shuts off the cruse control and disables the abs. The loss of cruse control caused the truck to suddenly drop in speed in a highway traffic situation, which nearly caused a car behind me to hit me. The loss of abs leaves the truck vulnerable to brake related accidents in slippery or wet weather. I contacted a dealer for the replacement parts and they told me they would not be available until a new generation of abs module and hydraulic control unit were available. I believe the NHTSA should demand a recall for this extensive and dangerous issue.
Additional Notes:
The truck intermittently shows an alarm for failure of the abs braking system. This suddenly shuts off the cruse control and disables the abs. The loss of cruse control caused the truck to suddenly drop in speed in a highway traffic situation, which nearly caused a car behind me to hit me. The loss of abs leaves the truck vulnerable to brake related accidents in slippery or wet weather. I contacted a dealer for the replacement parts and they told me they would not be available until a new generation of abs module and hydraulic control unit were available. I believe the NHTSA should demand a recall for this extensive and dangerous issue.
Mfg Campaign: 11559365
Recall Date: Dec 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The truck intermittently shows an alarm for failure of the abs braking system. This suddenly shuts off the cruse control and disables the abs. The loss of cruse control caused the truck to suddenly drop in speed in a highway traffic situation, which nearly caused a car behind me to hit me. The loss of abs leaves the truck vulnerable to brake related accidents in slippery or wet weather. I contacted a dealer for the replacement parts and they told me they would not be available until a new generation of abs module and hydraulic control unit were available. I believe the NHTSA should demand a recall for this extensive and dangerous issue.
Corrective Action:
The truck intermittently shows an alarm for failure of the abs braking system. This suddenly shuts off the cruse control and disables the abs. The loss of cruse control caused the truck to suddenly drop in speed in a highway traffic situation, which nearly caused a car behind me to hit me. The loss of abs leaves the truck vulnerable to brake related accidents in slippery or wet weather. I contacted a dealer for the replacement parts and they told me they would not be available until a new generation of abs module and hydraulic control unit were available. I believe the NHTSA should demand a recall for this extensive and dangerous issue.
Additional Notes:
The truck intermittently shows an alarm for failure of the abs braking system. This suddenly shuts off the cruse control and disables the abs. The loss of cruse control caused the truck to suddenly drop in speed in a highway traffic situation, which nearly caused a car behind me to hit me. The loss of abs leaves the truck vulnerable to brake related accidents in slippery or wet weather. I contacted a dealer for the replacement parts and they told me they would not be available until a new generation of abs module and hydraulic control unit were available. I believe the NHTSA should demand a recall for this extensive and dangerous issue.
Mfg Campaign: 11559365
Recall Date: Dec 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The truck intermittently shows an alarm for failure of the abs braking system. This suddenly shuts off the cruse control and disables the abs. The loss of cruse control caused the truck to suddenly drop in speed in a highway traffic situation, which nearly caused a car behind me to hit me. The loss of abs leaves the truck vulnerable to brake related accidents in slippery or wet weather. I contacted a dealer for the replacement parts and they told me they would not be available until a new generation of abs module and hydraulic control unit were available. I believe the NHTSA should demand a recall for this extensive and dangerous issue.
Corrective Action:
The truck intermittently shows an alarm for failure of the abs braking system. This suddenly shuts off the cruse control and disables the abs. The loss of cruse control caused the truck to suddenly drop in speed in a highway traffic situation, which nearly caused a car behind me to hit me. The loss of abs leaves the truck vulnerable to brake related accidents in slippery or wet weather. I contacted a dealer for the replacement parts and they told me they would not be available until a new generation of abs module and hydraulic control unit were available. I believe the NHTSA should demand a recall for this extensive and dangerous issue.
Additional Notes:
The truck intermittently shows an alarm for failure of the abs braking system. This suddenly shuts off the cruse control and disables the abs. The loss of cruse control caused the truck to suddenly drop in speed in a highway traffic situation, which nearly caused a car behind me to hit me. The loss of abs leaves the truck vulnerable to brake related accidents in slippery or wet weather. I contacted a dealer for the replacement parts and they told me they would not be available until a new generation of abs module and hydraulic control unit were available. I believe the NHTSA should demand a recall for this extensive and dangerous issue.
Mfg Campaign: 11559365
Recall Date: Dec 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Twice the ABS hydraulic control unit has become faulty and no unavailability of parts. The “issued warning” from Chrysler corp is be weary as the truck no longer has cruise control, 4 wheel drive, and a warning light and audible alarm that comes and goes to on/off every two to three seconds causing an immense amount of mental irritation while driving. This vehicle has been looked at twice by dealerships have diagnosed and also charged me every time to hook up to their diagnoses (around 200$). I have called RAM cares who is nothing more the a shell of the company to appear as though they care but of are little to no help. So recap, I have a ($60,000) truck that is the equivalent of a base model s10 ($15,000)(basic model truck) because one part has made it impossible to use the truck in its fully designed capacity. No four wheel drive, no cruise control, and a dinging and flashing light that happens every 2 seconds and a message that say service electronic braking system. I would upload a video but you can literally google “HCU ram 2500 problem” and a slew of videos will pop up. Maybe someone at either this organization or Chrysler will actually care and start holding people responsible for this problem and issuing a [XXX] fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Twice the ABS hydraulic control unit has become faulty and no unavailability of parts. The “issued warning” from Chrysler corp is be weary as the truck no longer has cruise control, 4 wheel drive, and a warning light and audible alarm that comes and goes to on/off every two to three seconds causing an immense amount of mental irritation while driving. This vehicle has been looked at twice by dealerships have diagnosed and also charged me every time to hook up to their diagnoses (around 200$). I have called RAM cares who is nothing more the a shell of the company to appear as though they care but of are little to no help. So recap, I have a ($60,000) truck that is the equivalent of a base model s10 ($15,000)(basic model truck) because one part has made it impossible to use the truck in its fully designed capacity. No four wheel drive, no cruise control, and a dinging and flashing light that happens every 2 seconds and a message that say service electronic braking system. I would upload a video but you can literally google “HCU ram 2500 problem” and a slew of videos will pop up. Maybe someone at either this organization or Chrysler will actually care and start holding people responsible for this problem and issuing a [XXX] fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Twice the ABS hydraulic control unit has become faulty and no unavailability of parts. The “issued warning” from Chrysler corp is be weary as the truck no longer has cruise control, 4 wheel drive, and a warning light and audible alarm that comes and goes to on/off every two to three seconds causing an immense amount of mental irritation while driving. This vehicle has been looked at twice by dealerships have diagnosed and also charged me every time to hook up to their diagnoses (around 200$). I have called RAM cares who is nothing more the a shell of the company to appear as though they care but of are little to no help. So recap, I have a ($60,000) truck that is the equivalent of a base model s10 ($15,000)(basic model truck) because one part has made it impossible to use the truck in its fully designed capacity. No four wheel drive, no cruise control, and a dinging and flashing light that happens every 2 seconds and a message that say service electronic braking system. I would upload a video but you can literally google “HCU ram 2500 problem” and a slew of videos will pop up. Maybe someone at either this organization or Chrysler will actually care and start holding people responsible for this problem and issuing a [XXX] fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11559252
Recall Date: Dec 9, 2023
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Valencia, CA • 36 yrs
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