RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11561436 Other
Dec 22, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The abs light blinks and sounder beeps on and off intermittently while driving and the cruise control does not stay functioning when this occurs.

Corrective Action:

The abs light blinks and sounder beeps on and off intermittently while driving and the cruise control does not stay functioning when this occurs.

Additional Notes:

The abs light blinks and sounder beeps on and off intermittently while driving and the cruise control does not stay functioning when this occurs.

Manufacturer: RAM
Mfg Campaign: 11561436
Notice Date: Dec 22, 2023
Recall Date: Dec 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11561436 Other
Dec 22, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The abs light blinks and sounder beeps on and off intermittently while driving and the cruise control does not stay functioning when this occurs.

Corrective Action:

The abs light blinks and sounder beeps on and off intermittently while driving and the cruise control does not stay functioning when this occurs.

Additional Notes:

The abs light blinks and sounder beeps on and off intermittently while driving and the cruise control does not stay functioning when this occurs.

Manufacturer: RAM
Mfg Campaign: 11561436
Notice Date: Dec 22, 2023
Recall Date: Dec 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11561464 Other
Dec 22, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Got a code for service abs system, abs module pump bad. Ram cannot even get people in to fix the issue and they want like 2000 dollars out the door to fix this unsafe issue. I also have no cruise control now and no abs. This is an absolute shame that my truck only has 66k mostly highway miles and is now worthless because I cannot afford to fix it. Ram will not fix this issue under warranty. There is a current lawsuit under James Neu vs. Fiat Chrysler to get them to make this a warranty issue and fix it. Please please please release the recall so we can get our trucks fixed! Thousands of trucks are affected and at risk of accident. Thankyou please let me know if there is any hope in the future of this recall. I don’t know if I should just wait it out or get rid of the truck [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Got a code for service abs system, abs module pump bad. Ram cannot even get people in to fix the issue and they want like 2000 dollars out the door to fix this unsafe issue. I also have no cruise control now and no abs. This is an absolute shame that my truck only has 66k mostly highway miles and is now worthless because I cannot afford to fix it. Ram will not fix this issue under warranty. There is a current lawsuit under James Neu vs. Fiat Chrysler to get them to make this a warranty issue and fix it. Please please please release the recall so we can get our trucks fixed! Thousands of trucks are affected and at risk of accident. Thankyou please let me know if there is any hope in the future of this recall. I don’t know if I should just wait it out or get rid of the truck [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Got a code for service abs system, abs module pump bad. Ram cannot even get people in to fix the issue and they want like 2000 dollars out the door to fix this unsafe issue. I also have no cruise control now and no abs. This is an absolute shame that my truck only has 66k mostly highway miles and is now worthless because I cannot afford to fix it. Ram will not fix this issue under warranty. There is a current lawsuit under James Neu vs. Fiat Chrysler to get them to make this a warranty issue and fix it. Please please please release the recall so we can get our trucks fixed! Thousands of trucks are affected and at risk of accident. Thankyou please let me know if there is any hope in the future of this recall. I don’t know if I should just wait it out or get rid of the truck [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11561464
Notice Date: Dec 22, 2023
Recall Date: Dec 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11561464 Other
Dec 22, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Got a code for service abs system, abs module pump bad. Ram cannot even get people in to fix the issue and they want like 2000 dollars out the door to fix this unsafe issue. I also have no cruise control now and no abs. This is an absolute shame that my truck only has 66k mostly highway miles and is now worthless because I cannot afford to fix it. Ram will not fix this issue under warranty. There is a current lawsuit under James Neu vs. Fiat Chrysler to get them to make this a warranty issue and fix it. Please please please release the recall so we can get our trucks fixed! Thousands of trucks are affected and at risk of accident. Thankyou please let me know if there is any hope in the future of this recall. I don’t know if I should just wait it out or get rid of the truck [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Got a code for service abs system, abs module pump bad. Ram cannot even get people in to fix the issue and they want like 2000 dollars out the door to fix this unsafe issue. I also have no cruise control now and no abs. This is an absolute shame that my truck only has 66k mostly highway miles and is now worthless because I cannot afford to fix it. Ram will not fix this issue under warranty. There is a current lawsuit under James Neu vs. Fiat Chrysler to get them to make this a warranty issue and fix it. Please please please release the recall so we can get our trucks fixed! Thousands of trucks are affected and at risk of accident. Thankyou please let me know if there is any hope in the future of this recall. I don’t know if I should just wait it out or get rid of the truck [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Got a code for service abs system, abs module pump bad. Ram cannot even get people in to fix the issue and they want like 2000 dollars out the door to fix this unsafe issue. I also have no cruise control now and no abs. This is an absolute shame that my truck only has 66k mostly highway miles and is now worthless because I cannot afford to fix it. Ram will not fix this issue under warranty. There is a current lawsuit under James Neu vs. Fiat Chrysler to get them to make this a warranty issue and fix it. Please please please release the recall so we can get our trucks fixed! Thousands of trucks are affected and at risk of accident. Thankyou please let me know if there is any hope in the future of this recall. I don’t know if I should just wait it out or get rid of the truck [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11561464
Notice Date: Dec 22, 2023
Recall Date: Dec 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11561464 Other
Dec 22, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Got a code for service abs system, abs module pump bad. Ram cannot even get people in to fix the issue and they want like 2000 dollars out the door to fix this unsafe issue. I also have no cruise control now and no abs. This is an absolute shame that my truck only has 66k mostly highway miles and is now worthless because I cannot afford to fix it. Ram will not fix this issue under warranty. There is a current lawsuit under James Neu vs. Fiat Chrysler to get them to make this a warranty issue and fix it. Please please please release the recall so we can get our trucks fixed! Thousands of trucks are affected and at risk of accident. Thankyou please let me know if there is any hope in the future of this recall. I don’t know if I should just wait it out or get rid of the truck [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Got a code for service abs system, abs module pump bad. Ram cannot even get people in to fix the issue and they want like 2000 dollars out the door to fix this unsafe issue. I also have no cruise control now and no abs. This is an absolute shame that my truck only has 66k mostly highway miles and is now worthless because I cannot afford to fix it. Ram will not fix this issue under warranty. There is a current lawsuit under James Neu vs. Fiat Chrysler to get them to make this a warranty issue and fix it. Please please please release the recall so we can get our trucks fixed! Thousands of trucks are affected and at risk of accident. Thankyou please let me know if there is any hope in the future of this recall. I don’t know if I should just wait it out or get rid of the truck [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Got a code for service abs system, abs module pump bad. Ram cannot even get people in to fix the issue and they want like 2000 dollars out the door to fix this unsafe issue. I also have no cruise control now and no abs. This is an absolute shame that my truck only has 66k mostly highway miles and is now worthless because I cannot afford to fix it. Ram will not fix this issue under warranty. There is a current lawsuit under James Neu vs. Fiat Chrysler to get them to make this a warranty issue and fix it. Please please please release the recall so we can get our trucks fixed! Thousands of trucks are affected and at risk of accident. Thankyou please let me know if there is any hope in the future of this recall. I don’t know if I should just wait it out or get rid of the truck [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11561464
Notice Date: Dec 22, 2023
Recall Date: Dec 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11561511 Other
Dec 22, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS HCU and control module repeat failures. Initial failure when vehicle purchased 12/20/19 (repaired by warranty replacement on 2/25/2020 @625 miles of the HCU and ABS control module). Current failure 12/18/2023 @ 6300 miles.) So the failure problem is recurrent. Failures are intermittent and cause deactivation of the ABS, ESC, and Cruise control systems. This results in sudden change (slowing) of vehicle speed upon cruise deactivation. Also the loss of ABS and ESC can be hazardous depending upon roadway conditions and vehicle operation at time of failures. Failures can persist for days or perhaps subside for a brief time. This vehicle problem apparently exists on more than one 2018 2500 RAM. When at the dealer for first failure repair, two other 2018 RAM 2500's were in service for the exact same issues. Also, replacement parts are back ordered taking months to arrive. Thank you. Very Truly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

ABS HCU and control module repeat failures. Initial failure when vehicle purchased 12/20/19 (repaired by warranty replacement on 2/25/2020 @625 miles of the HCU and ABS control module). Current failure 12/18/2023 @ 6300 miles.) So the failure problem is recurrent. Failures are intermittent and cause deactivation of the ABS, ESC, and Cruise control systems. This results in sudden change (slowing) of vehicle speed upon cruise deactivation. Also the loss of ABS and ESC can be hazardous depending upon roadway conditions and vehicle operation at time of failures. Failures can persist for days or perhaps subside for a brief time. This vehicle problem apparently exists on more than one 2018 2500 RAM. When at the dealer for first failure repair, two other 2018 RAM 2500's were in service for the exact same issues. Also, replacement parts are back ordered taking months to arrive. Thank you. Very Truly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

ABS HCU and control module repeat failures. Initial failure when vehicle purchased 12/20/19 (repaired by warranty replacement on 2/25/2020 @625 miles of the HCU and ABS control module). Current failure 12/18/2023 @ 6300 miles.) So the failure problem is recurrent. Failures are intermittent and cause deactivation of the ABS, ESC, and Cruise control systems. This results in sudden change (slowing) of vehicle speed upon cruise deactivation. Also the loss of ABS and ESC can be hazardous depending upon roadway conditions and vehicle operation at time of failures. Failures can persist for days or perhaps subside for a brief time. This vehicle problem apparently exists on more than one 2018 2500 RAM. When at the dealer for first failure repair, two other 2018 RAM 2500's were in service for the exact same issues. Also, replacement parts are back ordered taking months to arrive. Thank you. Very Truly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11561511
Notice Date: Dec 22, 2023
Recall Date: Dec 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11561591 Other
Dec 22, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

brake warning light flashes warning alarm sounds. . disables the trailer brake. this one safety concern and makes my vehicle unavailable for towing abs disabled as well. Dealers says HCU is suspected . Parts are not readily available.

Corrective Action:

brake warning light flashes warning alarm sounds. . disables the trailer brake. this one safety concern and makes my vehicle unavailable for towing abs disabled as well. Dealers says HCU is suspected . Parts are not readily available.

Additional Notes:

brake warning light flashes warning alarm sounds. . disables the trailer brake. this one safety concern and makes my vehicle unavailable for towing abs disabled as well. Dealers says HCU is suspected . Parts are not readily available.

Manufacturer: RAM
Mfg Campaign: 11561591
Notice Date: Dec 22, 2023
Recall Date: Dec 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11561277 Other
Dec 21, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

2018 Dodge Ram 2500. I have been working with the dealer to have the ABS module repaired for over 6 months. All 2017 and 2018 2500 and 3500 are having issues with the ABS module not working properly. The dodge representative said there is not a fix and does not know when one will be available.

Corrective Action:

2018 Dodge Ram 2500. I have been working with the dealer to have the ABS module repaired for over 6 months. All 2017 and 2018 2500 and 3500 are having issues with the ABS module not working properly. The dodge representative said there is not a fix and does not know when one will be available.

Additional Notes:

2018 Dodge Ram 2500. I have been working with the dealer to have the ABS module repaired for over 6 months. All 2017 and 2018 2500 and 3500 are having issues with the ABS module not working properly. The dodge representative said there is not a fix and does not know when one will be available.

Manufacturer: RAM
Mfg Campaign: 11561277
Notice Date: Dec 21, 2023
Recall Date: Dec 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11561298 Other
Dec 21, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The "Check Antilock Brake" message appears on the dashboard. The vehicle has been inspected by a mechanic who confirmed that it is either the supplementary brake fluid pump, or the brake pump control unit. Because of the intermittent nature of the problem, the manufacturer requires replacement of both expensive parts, as they do not know the exact problem. Because of the issue, the following vehicle features do not function: * anti-lock brake system * electronic stability control / traction control * cruise control * the holding of the rear brake on a hill until the operator accelerates (important in a standard transmission truck used for towing)

Corrective Action:

The "Check Antilock Brake" message appears on the dashboard. The vehicle has been inspected by a mechanic who confirmed that it is either the supplementary brake fluid pump, or the brake pump control unit. Because of the intermittent nature of the problem, the manufacturer requires replacement of both expensive parts, as they do not know the exact problem. Because of the issue, the following vehicle features do not function: * anti-lock brake system * electronic stability control / traction control * cruise control * the holding of the rear brake on a hill until the operator accelerates (important in a standard transmission truck used for towing)

Additional Notes:

The "Check Antilock Brake" message appears on the dashboard. The vehicle has been inspected by a mechanic who confirmed that it is either the supplementary brake fluid pump, or the brake pump control unit. Because of the intermittent nature of the problem, the manufacturer requires replacement of both expensive parts, as they do not know the exact problem. Because of the issue, the following vehicle features do not function: * anti-lock brake system * electronic stability control / traction control * cruise control * the holding of the rear brake on a hill until the operator accelerates (important in a standard transmission truck used for towing)

Manufacturer: RAM
Mfg Campaign: 11561298
Notice Date: Dec 21, 2023
Recall Date: Dec 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11561298 Other
Dec 21, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The "Check Antilock Brake" message appears on the dashboard. The vehicle has been inspected by a mechanic who confirmed that it is either the supplementary brake fluid pump, or the brake pump control unit. Because of the intermittent nature of the problem, the manufacturer requires replacement of both expensive parts, as they do not know the exact problem. Because of the issue, the following vehicle features do not function: * anti-lock brake system * electronic stability control / traction control * cruise control * the holding of the rear brake on a hill until the operator accelerates (important in a standard transmission truck used for towing)

Corrective Action:

The "Check Antilock Brake" message appears on the dashboard. The vehicle has been inspected by a mechanic who confirmed that it is either the supplementary brake fluid pump, or the brake pump control unit. Because of the intermittent nature of the problem, the manufacturer requires replacement of both expensive parts, as they do not know the exact problem. Because of the issue, the following vehicle features do not function: * anti-lock brake system * electronic stability control / traction control * cruise control * the holding of the rear brake on a hill until the operator accelerates (important in a standard transmission truck used for towing)

Additional Notes:

The "Check Antilock Brake" message appears on the dashboard. The vehicle has been inspected by a mechanic who confirmed that it is either the supplementary brake fluid pump, or the brake pump control unit. Because of the intermittent nature of the problem, the manufacturer requires replacement of both expensive parts, as they do not know the exact problem. Because of the issue, the following vehicle features do not function: * anti-lock brake system * electronic stability control / traction control * cruise control * the holding of the rear brake on a hill until the operator accelerates (important in a standard transmission truck used for towing)

Manufacturer: RAM
Mfg Campaign: 11561298
Notice Date: Dec 21, 2023
Recall Date: Dec 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11561298 Other
Dec 21, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The "Check Antilock Brake" message appears on the dashboard. The vehicle has been inspected by a mechanic who confirmed that it is either the supplementary brake fluid pump, or the brake pump control unit. Because of the intermittent nature of the problem, the manufacturer requires replacement of both expensive parts, as they do not know the exact problem. Because of the issue, the following vehicle features do not function: * anti-lock brake system * electronic stability control / traction control * cruise control * the holding of the rear brake on a hill until the operator accelerates (important in a standard transmission truck used for towing)

Corrective Action:

The "Check Antilock Brake" message appears on the dashboard. The vehicle has been inspected by a mechanic who confirmed that it is either the supplementary brake fluid pump, or the brake pump control unit. Because of the intermittent nature of the problem, the manufacturer requires replacement of both expensive parts, as they do not know the exact problem. Because of the issue, the following vehicle features do not function: * anti-lock brake system * electronic stability control / traction control * cruise control * the holding of the rear brake on a hill until the operator accelerates (important in a standard transmission truck used for towing)

Additional Notes:

The "Check Antilock Brake" message appears on the dashboard. The vehicle has been inspected by a mechanic who confirmed that it is either the supplementary brake fluid pump, or the brake pump control unit. Because of the intermittent nature of the problem, the manufacturer requires replacement of both expensive parts, as they do not know the exact problem. Because of the issue, the following vehicle features do not function: * anti-lock brake system * electronic stability control / traction control * cruise control * the holding of the rear brake on a hill until the operator accelerates (important in a standard transmission truck used for towing)

Manufacturer: RAM
Mfg Campaign: 11561298
Notice Date: Dec 21, 2023
Recall Date: Dec 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11561378 Other
Dec 21, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

As with thousands of other owners with this model of truck my anti-lock control module is bad. The malfunction causes the anti-lock brakes service light as well as the traction control service light to be on. This malfunction renders both systems to be inoperable, thus causing a major safety concern.

Corrective Action:

As with thousands of other owners with this model of truck my anti-lock control module is bad. The malfunction causes the anti-lock brakes service light as well as the traction control service light to be on. This malfunction renders both systems to be inoperable, thus causing a major safety concern.

Additional Notes:

As with thousands of other owners with this model of truck my anti-lock control module is bad. The malfunction causes the anti-lock brakes service light as well as the traction control service light to be on. This malfunction renders both systems to be inoperable, thus causing a major safety concern.

Manufacturer: RAM
Mfg Campaign: 11561378
Notice Date: Dec 21, 2023
Recall Date: Dec 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11561378 Other
Dec 21, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

As with thousands of other owners with this model of truck my anti-lock control module is bad. The malfunction causes the anti-lock brakes service light as well as the traction control service light to be on. This malfunction renders both systems to be inoperable, thus causing a major safety concern.

Corrective Action:

As with thousands of other owners with this model of truck my anti-lock control module is bad. The malfunction causes the anti-lock brakes service light as well as the traction control service light to be on. This malfunction renders both systems to be inoperable, thus causing a major safety concern.

Additional Notes:

As with thousands of other owners with this model of truck my anti-lock control module is bad. The malfunction causes the anti-lock brakes service light as well as the traction control service light to be on. This malfunction renders both systems to be inoperable, thus causing a major safety concern.

Manufacturer: RAM
Mfg Campaign: 11561378
Notice Date: Dec 21, 2023
Recall Date: Dec 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11561415 Other
Dec 21, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Originally I started feeling like my brakes weren't stopping as well as they had been. The pedal seemed to feel soft and have further travel than normal. I recently had my brakes inspected by a certified mechanic, so I was confident it wasn't the actual brake pads, rotors, or calipers. After a day of this I started getting intermittent ABS system and traction control lights. About a day or two later the lights became more frequent until they eventually stayed on. During that time I was out of town while pulling my fifth wheel camper, so I wasn't in a good position to get the truck to a mechanic. Needless to say I felt my situation was becoming unsafe. Once I returned home I got the truck in to my mechanic and his troubleshooting led to a faulty ABS module and Hydraulic Control Unit. This was a very expensive repair. Once I was told what the diagnosis was I started to research this issue online. This is when I discovered that others were having this same issue and that the NHTSA had already opened up an investigation into this.

Corrective Action:

Originally I started feeling like my brakes weren't stopping as well as they had been. The pedal seemed to feel soft and have further travel than normal. I recently had my brakes inspected by a certified mechanic, so I was confident it wasn't the actual brake pads, rotors, or calipers. After a day of this I started getting intermittent ABS system and traction control lights. About a day or two later the lights became more frequent until they eventually stayed on. During that time I was out of town while pulling my fifth wheel camper, so I wasn't in a good position to get the truck to a mechanic. Needless to say I felt my situation was becoming unsafe. Once I returned home I got the truck in to my mechanic and his troubleshooting led to a faulty ABS module and Hydraulic Control Unit. This was a very expensive repair. Once I was told what the diagnosis was I started to research this issue online. This is when I discovered that others were having this same issue and that the NHTSA had already opened up an investigation into this.

Additional Notes:

Originally I started feeling like my brakes weren't stopping as well as they had been. The pedal seemed to feel soft and have further travel than normal. I recently had my brakes inspected by a certified mechanic, so I was confident it wasn't the actual brake pads, rotors, or calipers. After a day of this I started getting intermittent ABS system and traction control lights. About a day or two later the lights became more frequent until they eventually stayed on. During that time I was out of town while pulling my fifth wheel camper, so I wasn't in a good position to get the truck to a mechanic. Needless to say I felt my situation was becoming unsafe. Once I returned home I got the truck in to my mechanic and his troubleshooting led to a faulty ABS module and Hydraulic Control Unit. This was a very expensive repair. Once I was told what the diagnosis was I started to research this issue online. This is when I discovered that others were having this same issue and that the NHTSA had already opened up an investigation into this.

Manufacturer: RAM
Mfg Campaign: 11561415
Notice Date: Dec 21, 2023
Recall Date: Dec 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11561415 Other
Dec 21, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Originally I started feeling like my brakes weren't stopping as well as they had been. The pedal seemed to feel soft and have further travel than normal. I recently had my brakes inspected by a certified mechanic, so I was confident it wasn't the actual brake pads, rotors, or calipers. After a day of this I started getting intermittent ABS system and traction control lights. About a day or two later the lights became more frequent until they eventually stayed on. During that time I was out of town while pulling my fifth wheel camper, so I wasn't in a good position to get the truck to a mechanic. Needless to say I felt my situation was becoming unsafe. Once I returned home I got the truck in to my mechanic and his troubleshooting led to a faulty ABS module and Hydraulic Control Unit. This was a very expensive repair. Once I was told what the diagnosis was I started to research this issue online. This is when I discovered that others were having this same issue and that the NHTSA had already opened up an investigation into this.

Corrective Action:

Originally I started feeling like my brakes weren't stopping as well as they had been. The pedal seemed to feel soft and have further travel than normal. I recently had my brakes inspected by a certified mechanic, so I was confident it wasn't the actual brake pads, rotors, or calipers. After a day of this I started getting intermittent ABS system and traction control lights. About a day or two later the lights became more frequent until they eventually stayed on. During that time I was out of town while pulling my fifth wheel camper, so I wasn't in a good position to get the truck to a mechanic. Needless to say I felt my situation was becoming unsafe. Once I returned home I got the truck in to my mechanic and his troubleshooting led to a faulty ABS module and Hydraulic Control Unit. This was a very expensive repair. Once I was told what the diagnosis was I started to research this issue online. This is when I discovered that others were having this same issue and that the NHTSA had already opened up an investigation into this.

Additional Notes:

Originally I started feeling like my brakes weren't stopping as well as they had been. The pedal seemed to feel soft and have further travel than normal. I recently had my brakes inspected by a certified mechanic, so I was confident it wasn't the actual brake pads, rotors, or calipers. After a day of this I started getting intermittent ABS system and traction control lights. About a day or two later the lights became more frequent until they eventually stayed on. During that time I was out of town while pulling my fifth wheel camper, so I wasn't in a good position to get the truck to a mechanic. Needless to say I felt my situation was becoming unsafe. Once I returned home I got the truck in to my mechanic and his troubleshooting led to a faulty ABS module and Hydraulic Control Unit. This was a very expensive repair. Once I was told what the diagnosis was I started to research this issue online. This is when I discovered that others were having this same issue and that the NHTSA had already opened up an investigation into this.

Manufacturer: RAM
Mfg Campaign: 11561415
Notice Date: Dec 21, 2023
Recall Date: Dec 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11561054 Other
Dec 20, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Error code saying "Service Electronic Braking System" and anti skid brake stop working and crash avoidance braking (rear ending someone) stops working. Dodge is saying no replacement until March 2024. There is a recall to fix 2019 and newer so not sure why 2018 was excluded from this recall to fix a serious safety malfunction in the braking system.

Corrective Action:

Error code saying "Service Electronic Braking System" and anti skid brake stop working and crash avoidance braking (rear ending someone) stops working. Dodge is saying no replacement until March 2024. There is a recall to fix 2019 and newer so not sure why 2018 was excluded from this recall to fix a serious safety malfunction in the braking system.

Additional Notes:

Error code saying "Service Electronic Braking System" and anti skid brake stop working and crash avoidance braking (rear ending someone) stops working. Dodge is saying no replacement until March 2024. There is a recall to fix 2019 and newer so not sure why 2018 was excluded from this recall to fix a serious safety malfunction in the braking system.

Manufacturer: RAM
Mfg Campaign: 11561054
Notice Date: Dec 20, 2023
Recall Date: Dec 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11561054 Other
Dec 20, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Error code saying "Service Electronic Braking System" and anti skid brake stop working and crash avoidance braking (rear ending someone) stops working. Dodge is saying no replacement until March 2024. There is a recall to fix 2019 and newer so not sure why 2018 was excluded from this recall to fix a serious safety malfunction in the braking system.

Corrective Action:

Error code saying "Service Electronic Braking System" and anti skid brake stop working and crash avoidance braking (rear ending someone) stops working. Dodge is saying no replacement until March 2024. There is a recall to fix 2019 and newer so not sure why 2018 was excluded from this recall to fix a serious safety malfunction in the braking system.

Additional Notes:

Error code saying "Service Electronic Braking System" and anti skid brake stop working and crash avoidance braking (rear ending someone) stops working. Dodge is saying no replacement until March 2024. There is a recall to fix 2019 and newer so not sure why 2018 was excluded from this recall to fix a serious safety malfunction in the braking system.

Manufacturer: RAM
Mfg Campaign: 11561054
Notice Date: Dec 20, 2023
Recall Date: Dec 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11561054 Other
Dec 20, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Error code saying "Service Electronic Braking System" and anti skid brake stop working and crash avoidance braking (rear ending someone) stops working. Dodge is saying no replacement until March 2024. There is a recall to fix 2019 and newer so not sure why 2018 was excluded from this recall to fix a serious safety malfunction in the braking system.

Corrective Action:

Error code saying "Service Electronic Braking System" and anti skid brake stop working and crash avoidance braking (rear ending someone) stops working. Dodge is saying no replacement until March 2024. There is a recall to fix 2019 and newer so not sure why 2018 was excluded from this recall to fix a serious safety malfunction in the braking system.

Additional Notes:

Error code saying "Service Electronic Braking System" and anti skid brake stop working and crash avoidance braking (rear ending someone) stops working. Dodge is saying no replacement until March 2024. There is a recall to fix 2019 and newer so not sure why 2018 was excluded from this recall to fix a serious safety malfunction in the braking system.

Manufacturer: RAM
Mfg Campaign: 11561054
Notice Date: Dec 20, 2023
Recall Date: Dec 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11561199 Other
Dec 20, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs light and traction control light will flash and beep intermittently when driving have researched a lot of people have the same issue newer models have been recalled for the same problem.

Corrective Action:

Abs light and traction control light will flash and beep intermittently when driving have researched a lot of people have the same issue newer models have been recalled for the same problem.

Additional Notes:

Abs light and traction control light will flash and beep intermittently when driving have researched a lot of people have the same issue newer models have been recalled for the same problem.

Manufacturer: RAM
Mfg Campaign: 11561199
Notice Date: Dec 20, 2023
Recall Date: Dec 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11561199 Other
Dec 20, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Abs light and traction control light will flash and beep intermittently when driving have researched a lot of people have the same issue newer models have been recalled for the same problem.

Corrective Action:

Abs light and traction control light will flash and beep intermittently when driving have researched a lot of people have the same issue newer models have been recalled for the same problem.

Additional Notes:

Abs light and traction control light will flash and beep intermittently when driving have researched a lot of people have the same issue newer models have been recalled for the same problem.

Manufacturer: RAM
Mfg Campaign: 11561199
Notice Date: Dec 20, 2023
Recall Date: Dec 20, 2023

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