RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11559252 Other
Dec 9, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Twice the ABS hydraulic control unit has become faulty and no unavailability of parts. The “issued warning” from Chrysler corp is be weary as the truck no longer has cruise control, 4 wheel drive, and a warning light and audible alarm that comes and goes to on/off every two to three seconds causing an immense amount of mental irritation while driving. This vehicle has been looked at twice by dealerships have diagnosed and also charged me every time to hook up to their diagnoses (around 200$). I have called RAM cares who is nothing more the a shell of the company to appear as though they care but of are little to no help. So recap, I have a ($60,000) truck that is the equivalent of a base model s10 ($15,000)(basic model truck) because one part has made it impossible to use the truck in its fully designed capacity. No four wheel drive, no cruise control, and a dinging and flashing light that happens every 2 seconds and a message that say service electronic braking system. I would upload a video but you can literally google “HCU ram 2500 problem” and a slew of videos will pop up. Maybe someone at either this organization or Chrysler will actually care and start holding people responsible for this problem and issuing a [XXX] fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Twice the ABS hydraulic control unit has become faulty and no unavailability of parts. The “issued warning” from Chrysler corp is be weary as the truck no longer has cruise control, 4 wheel drive, and a warning light and audible alarm that comes and goes to on/off every two to three seconds causing an immense amount of mental irritation while driving. This vehicle has been looked at twice by dealerships have diagnosed and also charged me every time to hook up to their diagnoses (around 200$). I have called RAM cares who is nothing more the a shell of the company to appear as though they care but of are little to no help. So recap, I have a ($60,000) truck that is the equivalent of a base model s10 ($15,000)(basic model truck) because one part has made it impossible to use the truck in its fully designed capacity. No four wheel drive, no cruise control, and a dinging and flashing light that happens every 2 seconds and a message that say service electronic braking system. I would upload a video but you can literally google “HCU ram 2500 problem” and a slew of videos will pop up. Maybe someone at either this organization or Chrysler will actually care and start holding people responsible for this problem and issuing a [XXX] fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Twice the ABS hydraulic control unit has become faulty and no unavailability of parts. The “issued warning” from Chrysler corp is be weary as the truck no longer has cruise control, 4 wheel drive, and a warning light and audible alarm that comes and goes to on/off every two to three seconds causing an immense amount of mental irritation while driving. This vehicle has been looked at twice by dealerships have diagnosed and also charged me every time to hook up to their diagnoses (around 200$). I have called RAM cares who is nothing more the a shell of the company to appear as though they care but of are little to no help. So recap, I have a ($60,000) truck that is the equivalent of a base model s10 ($15,000)(basic model truck) because one part has made it impossible to use the truck in its fully designed capacity. No four wheel drive, no cruise control, and a dinging and flashing light that happens every 2 seconds and a message that say service electronic braking system. I would upload a video but you can literally google “HCU ram 2500 problem” and a slew of videos will pop up. Maybe someone at either this organization or Chrysler will actually care and start holding people responsible for this problem and issuing a [XXX] fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11559252
Notice Date: Dec 9, 2023
Recall Date: Dec 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11559275 Other
Dec 9, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Warning Lights for "Service Electronic Braking System" and "Service Antilock Brake System" come on and off indicating repairs to module necssary; however, Ram/Dodge can't schedule repairs for over a year in most locations. This is an ongoing problem and it appears to be affecting thousands of owners of Ram pickups. The code is C0020-001. The ABS/Traction control light comes on - a message to service the Anti-Lock braking system comes on - and the cruise control does not work. This happens intermittently sometimes several times in a minute, sometimes it's several times a day and sometimes it will stop for 2 or 3 days without the warning lights coming on at all. It's very frustrating and unnerving as the cruise control just drops out while you're driving which is not safe. The ABS also does not function with this issue. This issue needs to be addressed. Additionally Ram/Dodge dealers indicate this is a well known problem and that there are parts shortages for this repair due to the amount of Ram pickups having this issue, the parts are in short supply with everyone needing to make this repair. Please require Ram issue a recall. This is not safe.

Corrective Action:

Warning Lights for "Service Electronic Braking System" and "Service Antilock Brake System" come on and off indicating repairs to module necssary; however, Ram/Dodge can't schedule repairs for over a year in most locations. This is an ongoing problem and it appears to be affecting thousands of owners of Ram pickups. The code is C0020-001. The ABS/Traction control light comes on - a message to service the Anti-Lock braking system comes on - and the cruise control does not work. This happens intermittently sometimes several times in a minute, sometimes it's several times a day and sometimes it will stop for 2 or 3 days without the warning lights coming on at all. It's very frustrating and unnerving as the cruise control just drops out while you're driving which is not safe. The ABS also does not function with this issue. This issue needs to be addressed. Additionally Ram/Dodge dealers indicate this is a well known problem and that there are parts shortages for this repair due to the amount of Ram pickups having this issue, the parts are in short supply with everyone needing to make this repair. Please require Ram issue a recall. This is not safe.

Additional Notes:

Warning Lights for "Service Electronic Braking System" and "Service Antilock Brake System" come on and off indicating repairs to module necssary; however, Ram/Dodge can't schedule repairs for over a year in most locations. This is an ongoing problem and it appears to be affecting thousands of owners of Ram pickups. The code is C0020-001. The ABS/Traction control light comes on - a message to service the Anti-Lock braking system comes on - and the cruise control does not work. This happens intermittently sometimes several times in a minute, sometimes it's several times a day and sometimes it will stop for 2 or 3 days without the warning lights coming on at all. It's very frustrating and unnerving as the cruise control just drops out while you're driving which is not safe. The ABS also does not function with this issue. This issue needs to be addressed. Additionally Ram/Dodge dealers indicate this is a well known problem and that there are parts shortages for this repair due to the amount of Ram pickups having this issue, the parts are in short supply with everyone needing to make this repair. Please require Ram issue a recall. This is not safe.

Manufacturer: RAM
Mfg Campaign: 11559275
Notice Date: Dec 9, 2023
Recall Date: Dec 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11559078 Other
Dec 8, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

My ABS module and HCU are acting up. Warning lights on dash keeping going on and off intermittently stating service Anti Lock Brake system and Service Electronic Braking System. Traction Control loss warning light accompanies these lights. I have had the module replaced twice already and still not working. Was told yesterday (Dec 07,2023) by warrant repair facility that there is a new upgraded part available and to file a complaint. These problems started in October of 2023.

Corrective Action:

My ABS module and HCU are acting up. Warning lights on dash keeping going on and off intermittently stating service Anti Lock Brake system and Service Electronic Braking System. Traction Control loss warning light accompanies these lights. I have had the module replaced twice already and still not working. Was told yesterday (Dec 07,2023) by warrant repair facility that there is a new upgraded part available and to file a complaint. These problems started in October of 2023.

Additional Notes:

My ABS module and HCU are acting up. Warning lights on dash keeping going on and off intermittently stating service Anti Lock Brake system and Service Electronic Braking System. Traction Control loss warning light accompanies these lights. I have had the module replaced twice already and still not working. Was told yesterday (Dec 07,2023) by warrant repair facility that there is a new upgraded part available and to file a complaint. These problems started in October of 2023.

Manufacturer: RAM
Mfg Campaign: 11559078
Notice Date: Dec 8, 2023
Recall Date: Dec 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11559078 Other
Dec 8, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My ABS module and HCU are acting up. Warning lights on dash keeping going on and off intermittently stating service Anti Lock Brake system and Service Electronic Braking System. Traction Control loss warning light accompanies these lights. I have had the module replaced twice already and still not working. Was told yesterday (Dec 07,2023) by warrant repair facility that there is a new upgraded part available and to file a complaint. These problems started in October of 2023.

Corrective Action:

My ABS module and HCU are acting up. Warning lights on dash keeping going on and off intermittently stating service Anti Lock Brake system and Service Electronic Braking System. Traction Control loss warning light accompanies these lights. I have had the module replaced twice already and still not working. Was told yesterday (Dec 07,2023) by warrant repair facility that there is a new upgraded part available and to file a complaint. These problems started in October of 2023.

Additional Notes:

My ABS module and HCU are acting up. Warning lights on dash keeping going on and off intermittently stating service Anti Lock Brake system and Service Electronic Braking System. Traction Control loss warning light accompanies these lights. I have had the module replaced twice already and still not working. Was told yesterday (Dec 07,2023) by warrant repair facility that there is a new upgraded part available and to file a complaint. These problems started in October of 2023.

Manufacturer: RAM
Mfg Campaign: 11559078
Notice Date: Dec 8, 2023
Recall Date: Dec 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11559081 Other
Dec 8, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS control module failure leading to loss of anti-lock brakes. The vehicle is available for inspection. Yes, the truck has become uncontrollable under emergency braking situations. Yes, the problem was confirmed by the dealer, but there is apparently no remedy available for at least another year. This is the second time the ABS/HCU module has failed. The first instance was fixed by the dealer in 2021. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. The warning lamps first appeared when emergency braking. They are now intermittent, with no consistency as to whether the ABS system is active or not.

Corrective Action:

ABS control module failure leading to loss of anti-lock brakes. The vehicle is available for inspection. Yes, the truck has become uncontrollable under emergency braking situations. Yes, the problem was confirmed by the dealer, but there is apparently no remedy available for at least another year. This is the second time the ABS/HCU module has failed. The first instance was fixed by the dealer in 2021. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. The warning lamps first appeared when emergency braking. They are now intermittent, with no consistency as to whether the ABS system is active or not.

Additional Notes:

ABS control module failure leading to loss of anti-lock brakes. The vehicle is available for inspection. Yes, the truck has become uncontrollable under emergency braking situations. Yes, the problem was confirmed by the dealer, but there is apparently no remedy available for at least another year. This is the second time the ABS/HCU module has failed. The first instance was fixed by the dealer in 2021. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. The warning lamps first appeared when emergency braking. They are now intermittent, with no consistency as to whether the ABS system is active or not.

Manufacturer: RAM
Mfg Campaign: 11559081
Notice Date: Dec 8, 2023
Recall Date: Dec 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11559104 Other
Dec 8, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The “Service anti-lock brakes” indicator comes on constantly. It is unknown whether there is a problem with the brakes. The replacement part is on back order and appears to be months behind

Corrective Action:

The “Service anti-lock brakes” indicator comes on constantly. It is unknown whether there is a problem with the brakes. The replacement part is on back order and appears to be months behind

Additional Notes:

The “Service anti-lock brakes” indicator comes on constantly. It is unknown whether there is a problem with the brakes. The replacement part is on back order and appears to be months behind

Manufacturer: RAM
Mfg Campaign: 11559104
Notice Date: Dec 8, 2023
Recall Date: Dec 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11559155 Other
Dec 8, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

2018 Ram with brake module problems. In September 2022, warning lights came on stating that the antilock brake system and electronic brake system were failing. At this time the problem was known to the dealership and parts were found and replaced under my extended service contract. Parts replaced were the: Module, Anti-Lock Brake(68347098AB) and the Control, Anti-Lock Brake System(98143491AA). Replacement was done at Payne Chrysler Dodge Jeep Ram Edinburg with Mopar parts. Replacement was done September 15th, 2022 service repair order #565792. Mileage at the time of repair was 38,538. On November 5th, 2023 the exact same symptoms appeared. On November 28th, the truck was diagnosed at Payne CPDJR with needing the exact same parts replaced. Mileage at this point was 41,998. Clearly, this is a serious problem if the exact same parts need to be replaced after less than 4,000 miles. This is obviously a dangerous and ongoing issue that needs to be addressed. I have been advised not to take the truck outside the local area until repairs are effected. I have a truck because we live on the road full time and use it to tow our 5th wheel(total weight is 9,800 pounds fully loaded which is easily within the trucks towing capability). As of today, December 8, 2023 I was advised that the parts were at least 2 weeks out. I contacted Chrysler customer care and opened a complaint. When the modules show failure, the cruise control is inoperative and it is advised to take the truck into a dealership immediately. Someone needs to make FCA step up and take responsibility for this clear disregard for customer safety, by ensuring that these parts are reliable and available if needed. Having to replace the exact same parts twice shows a clear disregard for quality control and vehicle safety especially when these parts are going to take a month for the dealership to receive.

Corrective Action:

2018 Ram with brake module problems. In September 2022, warning lights came on stating that the antilock brake system and electronic brake system were failing. At this time the problem was known to the dealership and parts were found and replaced under my extended service contract. Parts replaced were the: Module, Anti-Lock Brake(68347098AB) and the Control, Anti-Lock Brake System(98143491AA). Replacement was done at Payne Chrysler Dodge Jeep Ram Edinburg with Mopar parts. Replacement was done September 15th, 2022 service repair order #565792. Mileage at the time of repair was 38,538. On November 5th, 2023 the exact same symptoms appeared. On November 28th, the truck was diagnosed at Payne CPDJR with needing the exact same parts replaced. Mileage at this point was 41,998. Clearly, this is a serious problem if the exact same parts need to be replaced after less than 4,000 miles. This is obviously a dangerous and ongoing issue that needs to be addressed. I have been advised not to take the truck outside the local area until repairs are effected. I have a truck because we live on the road full time and use it to tow our 5th wheel(total weight is 9,800 pounds fully loaded which is easily within the trucks towing capability). As of today, December 8, 2023 I was advised that the parts were at least 2 weeks out. I contacted Chrysler customer care and opened a complaint. When the modules show failure, the cruise control is inoperative and it is advised to take the truck into a dealership immediately. Someone needs to make FCA step up and take responsibility for this clear disregard for customer safety, by ensuring that these parts are reliable and available if needed. Having to replace the exact same parts twice shows a clear disregard for quality control and vehicle safety especially when these parts are going to take a month for the dealership to receive.

Additional Notes:

2018 Ram with brake module problems. In September 2022, warning lights came on stating that the antilock brake system and electronic brake system were failing. At this time the problem was known to the dealership and parts were found and replaced under my extended service contract. Parts replaced were the: Module, Anti-Lock Brake(68347098AB) and the Control, Anti-Lock Brake System(98143491AA). Replacement was done at Payne Chrysler Dodge Jeep Ram Edinburg with Mopar parts. Replacement was done September 15th, 2022 service repair order #565792. Mileage at the time of repair was 38,538. On November 5th, 2023 the exact same symptoms appeared. On November 28th, the truck was diagnosed at Payne CPDJR with needing the exact same parts replaced. Mileage at this point was 41,998. Clearly, this is a serious problem if the exact same parts need to be replaced after less than 4,000 miles. This is obviously a dangerous and ongoing issue that needs to be addressed. I have been advised not to take the truck outside the local area until repairs are effected. I have a truck because we live on the road full time and use it to tow our 5th wheel(total weight is 9,800 pounds fully loaded which is easily within the trucks towing capability). As of today, December 8, 2023 I was advised that the parts were at least 2 weeks out. I contacted Chrysler customer care and opened a complaint. When the modules show failure, the cruise control is inoperative and it is advised to take the truck into a dealership immediately. Someone needs to make FCA step up and take responsibility for this clear disregard for customer safety, by ensuring that these parts are reliable and available if needed. Having to replace the exact same parts twice shows a clear disregard for quality control and vehicle safety especially when these parts are going to take a month for the dealership to receive.

Manufacturer: RAM
Mfg Campaign: 11559155
Notice Date: Dec 8, 2023
Recall Date: Dec 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11559211 Other
Dec 8, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The radio screen has delaminating which causes random pushing of buttons on the display. This is a known issue with dodge radios and has been labeled as “ghost screen”. This is a major concern during the day as well at night while trying to drive. The distraction from the constant screen changing is a major concern. It is unavoidable to focus on the screen instead of the road while this is happening. Dodge knows of this problem and the repair cost is unaffordable. I feel for the safety of drivers and people on the road, this needs to be addressed. I have videos of this occurring but am not able to upload videos, only photos which do not show the event happening. I would like the chance to be contacted so I can share the video of this happening to express my concern, as well as the concern of many others. Thank you

Corrective Action:

The radio screen has delaminating which causes random pushing of buttons on the display. This is a known issue with dodge radios and has been labeled as “ghost screen”. This is a major concern during the day as well at night while trying to drive. The distraction from the constant screen changing is a major concern. It is unavoidable to focus on the screen instead of the road while this is happening. Dodge knows of this problem and the repair cost is unaffordable. I feel for the safety of drivers and people on the road, this needs to be addressed. I have videos of this occurring but am not able to upload videos, only photos which do not show the event happening. I would like the chance to be contacted so I can share the video of this happening to express my concern, as well as the concern of many others. Thank you

Additional Notes:

The radio screen has delaminating which causes random pushing of buttons on the display. This is a known issue with dodge radios and has been labeled as “ghost screen”. This is a major concern during the day as well at night while trying to drive. The distraction from the constant screen changing is a major concern. It is unavoidable to focus on the screen instead of the road while this is happening. Dodge knows of this problem and the repair cost is unaffordable. I feel for the safety of drivers and people on the road, this needs to be addressed. I have videos of this occurring but am not able to upload videos, only photos which do not show the event happening. I would like the chance to be contacted so I can share the video of this happening to express my concern, as well as the concern of many others. Thank you

Manufacturer: RAM
Mfg Campaign: 11559211
Notice Date: Dec 8, 2023
Recall Date: Dec 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11559211 Other
Dec 8, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

The radio screen has delaminating which causes random pushing of buttons on the display. This is a known issue with dodge radios and has been labeled as “ghost screen”. This is a major concern during the day as well at night while trying to drive. The distraction from the constant screen changing is a major concern. It is unavoidable to focus on the screen instead of the road while this is happening. Dodge knows of this problem and the repair cost is unaffordable. I feel for the safety of drivers and people on the road, this needs to be addressed. I have videos of this occurring but am not able to upload videos, only photos which do not show the event happening. I would like the chance to be contacted so I can share the video of this happening to express my concern, as well as the concern of many others. Thank you

Corrective Action:

The radio screen has delaminating which causes random pushing of buttons on the display. This is a known issue with dodge radios and has been labeled as “ghost screen”. This is a major concern during the day as well at night while trying to drive. The distraction from the constant screen changing is a major concern. It is unavoidable to focus on the screen instead of the road while this is happening. Dodge knows of this problem and the repair cost is unaffordable. I feel for the safety of drivers and people on the road, this needs to be addressed. I have videos of this occurring but am not able to upload videos, only photos which do not show the event happening. I would like the chance to be contacted so I can share the video of this happening to express my concern, as well as the concern of many others. Thank you

Additional Notes:

The radio screen has delaminating which causes random pushing of buttons on the display. This is a known issue with dodge radios and has been labeled as “ghost screen”. This is a major concern during the day as well at night while trying to drive. The distraction from the constant screen changing is a major concern. It is unavoidable to focus on the screen instead of the road while this is happening. Dodge knows of this problem and the repair cost is unaffordable. I feel for the safety of drivers and people on the road, this needs to be addressed. I have videos of this occurring but am not able to upload videos, only photos which do not show the event happening. I would like the chance to be contacted so I can share the video of this happening to express my concern, as well as the concern of many others. Thank you

Manufacturer: RAM
Mfg Campaign: 11559211
Notice Date: Dec 8, 2023
Recall Date: Dec 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11559211 Other
Dec 8, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The radio screen has delaminating which causes random pushing of buttons on the display. This is a known issue with dodge radios and has been labeled as “ghost screen”. This is a major concern during the day as well at night while trying to drive. The distraction from the constant screen changing is a major concern. It is unavoidable to focus on the screen instead of the road while this is happening. Dodge knows of this problem and the repair cost is unaffordable. I feel for the safety of drivers and people on the road, this needs to be addressed. I have videos of this occurring but am not able to upload videos, only photos which do not show the event happening. I would like the chance to be contacted so I can share the video of this happening to express my concern, as well as the concern of many others. Thank you

Corrective Action:

The radio screen has delaminating which causes random pushing of buttons on the display. This is a known issue with dodge radios and has been labeled as “ghost screen”. This is a major concern during the day as well at night while trying to drive. The distraction from the constant screen changing is a major concern. It is unavoidable to focus on the screen instead of the road while this is happening. Dodge knows of this problem and the repair cost is unaffordable. I feel for the safety of drivers and people on the road, this needs to be addressed. I have videos of this occurring but am not able to upload videos, only photos which do not show the event happening. I would like the chance to be contacted so I can share the video of this happening to express my concern, as well as the concern of many others. Thank you

Additional Notes:

The radio screen has delaminating which causes random pushing of buttons on the display. This is a known issue with dodge radios and has been labeled as “ghost screen”. This is a major concern during the day as well at night while trying to drive. The distraction from the constant screen changing is a major concern. It is unavoidable to focus on the screen instead of the road while this is happening. Dodge knows of this problem and the repair cost is unaffordable. I feel for the safety of drivers and people on the road, this needs to be addressed. I have videos of this occurring but am not able to upload videos, only photos which do not show the event happening. I would like the chance to be contacted so I can share the video of this happening to express my concern, as well as the concern of many others. Thank you

Manufacturer: RAM
Mfg Campaign: 11559211
Notice Date: Dec 8, 2023
Recall Date: Dec 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11559235 Other
Dec 8, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

My ABS and Traction Control lights keep coming on and cruise control will not work when the lights are on. This has been occurring for the past few years. The lights are on most of the time and I’m afraid my abs breaks will not work properly especially when i’m pulling a trailer. This is an ongoing problem with 2018 Ram 2500s. Ram needs to remedy this problem.

Corrective Action:

My ABS and Traction Control lights keep coming on and cruise control will not work when the lights are on. This has been occurring for the past few years. The lights are on most of the time and I’m afraid my abs breaks will not work properly especially when i’m pulling a trailer. This is an ongoing problem with 2018 Ram 2500s. Ram needs to remedy this problem.

Additional Notes:

My ABS and Traction Control lights keep coming on and cruise control will not work when the lights are on. This has been occurring for the past few years. The lights are on most of the time and I’m afraid my abs breaks will not work properly especially when i’m pulling a trailer. This is an ongoing problem with 2018 Ram 2500s. Ram needs to remedy this problem.

Manufacturer: RAM
Mfg Campaign: 11559235
Notice Date: Dec 8, 2023
Recall Date: Dec 8, 2023
Chrysler (fca Us, Llc)
Campaign: 11558887 Other
Dec 7, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS Module Failure. Truck is available for inspection upon request. The ABS Module Failure directly effects the safety of all occupants and other vehicles on the road if not able to stop as intended to. The problem is confirmed by a dealer. There were no warning lamps until the ABS Module failed and needs to be replaced. This is a standard issue that needs to be recalled.

Corrective Action:

ABS Module Failure. Truck is available for inspection upon request. The ABS Module Failure directly effects the safety of all occupants and other vehicles on the road if not able to stop as intended to. The problem is confirmed by a dealer. There were no warning lamps until the ABS Module failed and needs to be replaced. This is a standard issue that needs to be recalled.

Additional Notes:

ABS Module Failure. Truck is available for inspection upon request. The ABS Module Failure directly effects the safety of all occupants and other vehicles on the road if not able to stop as intended to. The problem is confirmed by a dealer. There were no warning lamps until the ABS Module failed and needs to be replaced. This is a standard issue that needs to be recalled.

Manufacturer: RAM
Mfg Campaign: 11558887
Notice Date: Dec 7, 2023
Recall Date: Dec 7, 2023
Chrysler (fca Us, Llc)
Campaign: 11558887 Other
Dec 7, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS Module Failure. Truck is available for inspection upon request. The ABS Module Failure directly effects the safety of all occupants and other vehicles on the road if not able to stop as intended to. The problem is confirmed by a dealer. There were no warning lamps until the ABS Module failed and needs to be replaced. This is a standard issue that needs to be recalled.

Corrective Action:

ABS Module Failure. Truck is available for inspection upon request. The ABS Module Failure directly effects the safety of all occupants and other vehicles on the road if not able to stop as intended to. The problem is confirmed by a dealer. There were no warning lamps until the ABS Module failed and needs to be replaced. This is a standard issue that needs to be recalled.

Additional Notes:

ABS Module Failure. Truck is available for inspection upon request. The ABS Module Failure directly effects the safety of all occupants and other vehicles on the road if not able to stop as intended to. The problem is confirmed by a dealer. There were no warning lamps until the ABS Module failed and needs to be replaced. This is a standard issue that needs to be recalled.

Manufacturer: RAM
Mfg Campaign: 11558887
Notice Date: Dec 7, 2023
Recall Date: Dec 7, 2023
Chrysler (fca Us, Llc)
Campaign: 11558889 Other
Dec 7, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

My ABS System has failed and will not operate whiteout changing the ABS Module and the Hydraulic Control Unit. These units are not available and when they are available fail again when install. Need a recall from Dodge on this issue.

Corrective Action:

My ABS System has failed and will not operate whiteout changing the ABS Module and the Hydraulic Control Unit. These units are not available and when they are available fail again when install. Need a recall from Dodge on this issue.

Additional Notes:

My ABS System has failed and will not operate whiteout changing the ABS Module and the Hydraulic Control Unit. These units are not available and when they are available fail again when install. Need a recall from Dodge on this issue.

Manufacturer: RAM
Mfg Campaign: 11558889
Notice Date: Dec 7, 2023
Recall Date: Dec 7, 2023
Chrysler (fca Us, Llc)
Campaign: 11558904 Other
Dec 7, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Warnings About Service Electronic Brake System. (ABS and Traction control lamps light), system audible pings. Issue where system continues to show, ping for this issue. RAM is aware of these issues and will not provide parts. Concerned about safety, brakes seem to work fine, just unsure.

Corrective Action:

Warnings About Service Electronic Brake System. (ABS and Traction control lamps light), system audible pings. Issue where system continues to show, ping for this issue. RAM is aware of these issues and will not provide parts. Concerned about safety, brakes seem to work fine, just unsure.

Additional Notes:

Warnings About Service Electronic Brake System. (ABS and Traction control lamps light), system audible pings. Issue where system continues to show, ping for this issue. RAM is aware of these issues and will not provide parts. Concerned about safety, brakes seem to work fine, just unsure.

Manufacturer: RAM
Mfg Campaign: 11558904
Notice Date: Dec 7, 2023
Recall Date: Dec 7, 2023
Chrysler (fca Us, Llc)
Campaign: 11558856 Other
Dec 6, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs module is out again. Second time in just over a year since I replaced it last time. This is an ongoing issue and numerous people locally are complaining, so national has to be thousands. Ram is aware of the issue but not fixing.

Corrective Action:

Abs module is out again. Second time in just over a year since I replaced it last time. This is an ongoing issue and numerous people locally are complaining, so national has to be thousands. Ram is aware of the issue but not fixing.

Additional Notes:

Abs module is out again. Second time in just over a year since I replaced it last time. This is an ongoing issue and numerous people locally are complaining, so national has to be thousands. Ram is aware of the issue but not fixing.

Manufacturer: RAM
Mfg Campaign: 11558856
Notice Date: Dec 6, 2023
Recall Date: Dec 6, 2023
Chrysler (fca Us, Llc)
Campaign: 11558856 Other
Dec 6, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Abs module is out again. Second time in just over a year since I replaced it last time. This is an ongoing issue and numerous people locally are complaining, so national has to be thousands. Ram is aware of the issue but not fixing.

Corrective Action:

Abs module is out again. Second time in just over a year since I replaced it last time. This is an ongoing issue and numerous people locally are complaining, so national has to be thousands. Ram is aware of the issue but not fixing.

Additional Notes:

Abs module is out again. Second time in just over a year since I replaced it last time. This is an ongoing issue and numerous people locally are complaining, so national has to be thousands. Ram is aware of the issue but not fixing.

Manufacturer: RAM
Mfg Campaign: 11558856
Notice Date: Dec 6, 2023
Recall Date: Dec 6, 2023
Chrysler (fca Us, Llc)
Campaign: 11558548 Other
Dec 5, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

My ABS module is faulty and there are no available replacements. RAM is aware of this issue when I called my dealership and they have no solution. The ABS is all screwed up and people are reporting this all over the internet. RAM needs to address this situation with their customers and fix the faulty ABS repair module.

Corrective Action:

My ABS module is faulty and there are no available replacements. RAM is aware of this issue when I called my dealership and they have no solution. The ABS is all screwed up and people are reporting this all over the internet. RAM needs to address this situation with their customers and fix the faulty ABS repair module.

Additional Notes:

My ABS module is faulty and there are no available replacements. RAM is aware of this issue when I called my dealership and they have no solution. The ABS is all screwed up and people are reporting this all over the internet. RAM needs to address this situation with their customers and fix the faulty ABS repair module.

Manufacturer: RAM
Mfg Campaign: 11558548
Notice Date: Dec 5, 2023
Recall Date: Dec 5, 2023
Chrysler (fca Us, Llc)
Campaign: 11558573 Other
Dec 5, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

I just bought a 2018 ram 2500 tradesman yesterday and had the abs light came on today and stayed on. Read comments online and was advise to report this issue as a safety issue and possible class action law suit potential. Seems like many people have the same issue even with a barely use vehicle.

Corrective Action:

I just bought a 2018 ram 2500 tradesman yesterday and had the abs light came on today and stayed on. Read comments online and was advise to report this issue as a safety issue and possible class action law suit potential. Seems like many people have the same issue even with a barely use vehicle.

Additional Notes:

I just bought a 2018 ram 2500 tradesman yesterday and had the abs light came on today and stayed on. Read comments online and was advise to report this issue as a safety issue and possible class action law suit potential. Seems like many people have the same issue even with a barely use vehicle.

Manufacturer: RAM
Mfg Campaign: 11558573
Notice Date: Dec 5, 2023
Recall Date: Dec 5, 2023
Chrysler (fca Us, Llc)
Campaign: 11558573 Other
Dec 5, 2023
Defect Description:

WHEELS

Potential Consequences:

I just bought a 2018 ram 2500 tradesman yesterday and had the abs light came on today and stayed on. Read comments online and was advise to report this issue as a safety issue and possible class action law suit potential. Seems like many people have the same issue even with a barely use vehicle.

Corrective Action:

I just bought a 2018 ram 2500 tradesman yesterday and had the abs light came on today and stayed on. Read comments online and was advise to report this issue as a safety issue and possible class action law suit potential. Seems like many people have the same issue even with a barely use vehicle.

Additional Notes:

I just bought a 2018 ram 2500 tradesman yesterday and had the abs light came on today and stayed on. Read comments online and was advise to report this issue as a safety issue and possible class action law suit potential. Seems like many people have the same issue even with a barely use vehicle.

Manufacturer: RAM
Mfg Campaign: 11558573
Notice Date: Dec 5, 2023
Recall Date: Dec 5, 2023

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