RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11563180 Other
Jan 2, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Hcu system failed now trucks and system is messed up, can’t use cruise control and nervous too drive the truck for safety reasons. Dealer says it could be months for a new system

Corrective Action:

Hcu system failed now trucks and system is messed up, can’t use cruise control and nervous too drive the truck for safety reasons. Dealer says it could be months for a new system

Additional Notes:

Hcu system failed now trucks and system is messed up, can’t use cruise control and nervous too drive the truck for safety reasons. Dealer says it could be months for a new system

Manufacturer: RAM
Mfg Campaign: 11563180
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024
Chrysler (fca Us, Llc)
Campaign: 11562885 Other
Jan 1, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

My antilock braking system is defective and is not working. I understand that this is a common problem with my vehicle. It is a safety related issue and should be recalled. The code reader indicates C002001. Ram TSB S2005000004.

Corrective Action:

My antilock braking system is defective and is not working. I understand that this is a common problem with my vehicle. It is a safety related issue and should be recalled. The code reader indicates C002001. Ram TSB S2005000004.

Additional Notes:

My antilock braking system is defective and is not working. I understand that this is a common problem with my vehicle. It is a safety related issue and should be recalled. The code reader indicates C002001. Ram TSB S2005000004.

Manufacturer: RAM
Mfg Campaign: 11562885
Notice Date: Jan 1, 2024
Recall Date: Jan 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11562885 Other
Jan 1, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

My antilock braking system is defective and is not working. I understand that this is a common problem with my vehicle. It is a safety related issue and should be recalled. The code reader indicates C002001. Ram TSB S2005000004.

Corrective Action:

My antilock braking system is defective and is not working. I understand that this is a common problem with my vehicle. It is a safety related issue and should be recalled. The code reader indicates C002001. Ram TSB S2005000004.

Additional Notes:

My antilock braking system is defective and is not working. I understand that this is a common problem with my vehicle. It is a safety related issue and should be recalled. The code reader indicates C002001. Ram TSB S2005000004.

Manufacturer: RAM
Mfg Campaign: 11562885
Notice Date: Jan 1, 2024
Recall Date: Jan 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11562936 Other
Jan 1, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Electronic Barking System. Brake Anti Lock System Frequently Flashes Alarm on dash screen. Yes it's available for inspection upon request Alarm is going off so we are at risk at any time. Seen by Dealer. Diagnostic code DTC C0020-01. Tech verified the DTC is active. Tech has isolated problem to the ABS system. I've read up on this issue it is apparent the is a VERY COMMON ISSUE. Why are there no recalls on this problem?

Corrective Action:

Electronic Barking System. Brake Anti Lock System Frequently Flashes Alarm on dash screen. Yes it's available for inspection upon request Alarm is going off so we are at risk at any time. Seen by Dealer. Diagnostic code DTC C0020-01. Tech verified the DTC is active. Tech has isolated problem to the ABS system. I've read up on this issue it is apparent the is a VERY COMMON ISSUE. Why are there no recalls on this problem?

Additional Notes:

Electronic Barking System. Brake Anti Lock System Frequently Flashes Alarm on dash screen. Yes it's available for inspection upon request Alarm is going off so we are at risk at any time. Seen by Dealer. Diagnostic code DTC C0020-01. Tech verified the DTC is active. Tech has isolated problem to the ABS system. I've read up on this issue it is apparent the is a VERY COMMON ISSUE. Why are there no recalls on this problem?

Manufacturer: RAM
Mfg Campaign: 11562936
Notice Date: Jan 1, 2024
Recall Date: Jan 1, 2024
Chrysler (fca Us, Llc)
Campaign: 11562787 Other
Dec 31, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Service electronic brakes, traction control, and service trailer brakes light stays on.

Corrective Action:

Service electronic brakes, traction control, and service trailer brakes light stays on.

Additional Notes:

Service electronic brakes, traction control, and service trailer brakes light stays on.

Manufacturer: RAM
Mfg Campaign: 11562787
Notice Date: Dec 31, 2023
Recall Date: Dec 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11562787 Other
Dec 31, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Service electronic brakes, traction control, and service trailer brakes light stays on.

Corrective Action:

Service electronic brakes, traction control, and service trailer brakes light stays on.

Additional Notes:

Service electronic brakes, traction control, and service trailer brakes light stays on.

Manufacturer: RAM
Mfg Campaign: 11562787
Notice Date: Dec 31, 2023
Recall Date: Dec 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11562787 Other
Dec 31, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Service electronic brakes, traction control, and service trailer brakes light stays on.

Corrective Action:

Service electronic brakes, traction control, and service trailer brakes light stays on.

Additional Notes:

Service electronic brakes, traction control, and service trailer brakes light stays on.

Manufacturer: RAM
Mfg Campaign: 11562787
Notice Date: Dec 31, 2023
Recall Date: Dec 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11562803 Other
Dec 31, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS module is defective on my truck which controls the antilock brakes, Anti slip function, and the cruise control. Dealer ship has diagnosed problem and ordered parts but the parts have been on back order for quite sometime with no ETA from RAM when parts will be available. My dealer ship says they currently are wating on 25 parts for different vehicles with same problem.

Corrective Action:

The ABS module is defective on my truck which controls the antilock brakes, Anti slip function, and the cruise control. Dealer ship has diagnosed problem and ordered parts but the parts have been on back order for quite sometime with no ETA from RAM when parts will be available. My dealer ship says they currently are wating on 25 parts for different vehicles with same problem.

Additional Notes:

The ABS module is defective on my truck which controls the antilock brakes, Anti slip function, and the cruise control. Dealer ship has diagnosed problem and ordered parts but the parts have been on back order for quite sometime with no ETA from RAM when parts will be available. My dealer ship says they currently are wating on 25 parts for different vehicles with same problem.

Manufacturer: RAM
Mfg Campaign: 11562803
Notice Date: Dec 31, 2023
Recall Date: Dec 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11562803 Other
Dec 31, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The ABS module is defective on my truck which controls the antilock brakes, Anti slip function, and the cruise control. Dealer ship has diagnosed problem and ordered parts but the parts have been on back order for quite sometime with no ETA from RAM when parts will be available. My dealer ship says they currently are wating on 25 parts for different vehicles with same problem.

Corrective Action:

The ABS module is defective on my truck which controls the antilock brakes, Anti slip function, and the cruise control. Dealer ship has diagnosed problem and ordered parts but the parts have been on back order for quite sometime with no ETA from RAM when parts will be available. My dealer ship says they currently are wating on 25 parts for different vehicles with same problem.

Additional Notes:

The ABS module is defective on my truck which controls the antilock brakes, Anti slip function, and the cruise control. Dealer ship has diagnosed problem and ordered parts but the parts have been on back order for quite sometime with no ETA from RAM when parts will be available. My dealer ship says they currently are wating on 25 parts for different vehicles with same problem.

Manufacturer: RAM
Mfg Campaign: 11562803
Notice Date: Dec 31, 2023
Recall Date: Dec 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11562803 Other
Dec 31, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The ABS module is defective on my truck which controls the antilock brakes, Anti slip function, and the cruise control. Dealer ship has diagnosed problem and ordered parts but the parts have been on back order for quite sometime with no ETA from RAM when parts will be available. My dealer ship says they currently are wating on 25 parts for different vehicles with same problem.

Corrective Action:

The ABS module is defective on my truck which controls the antilock brakes, Anti slip function, and the cruise control. Dealer ship has diagnosed problem and ordered parts but the parts have been on back order for quite sometime with no ETA from RAM when parts will be available. My dealer ship says they currently are wating on 25 parts for different vehicles with same problem.

Additional Notes:

The ABS module is defective on my truck which controls the antilock brakes, Anti slip function, and the cruise control. Dealer ship has diagnosed problem and ordered parts but the parts have been on back order for quite sometime with no ETA from RAM when parts will be available. My dealer ship says they currently are wating on 25 parts for different vehicles with same problem.

Manufacturer: RAM
Mfg Campaign: 11562803
Notice Date: Dec 31, 2023
Recall Date: Dec 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11562841 Other
Dec 31, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

At around 74,000 miles in December of 2023, a warning to "Service Electronic Braking System" and "Service Antilock Brake System" started to show up on the screen of my 2018 Ram 2500 6.7. The truck was taken to a Ram dealership and the fix to the problem was determined to be replacement of the ABS module in addition to replacement of the HCU. Apparently, the ABS module is faulty and is causing the HCU to go bad so both need to be replaced. Replacing only the HCU will not fix the problem. The truck has not yet been repaired as a new ABS module is not available until June of 2024. When driving, the on screen errors come up frequently at all driving speeds and the error is present the majority of the time while driving.

Corrective Action:

At around 74,000 miles in December of 2023, a warning to "Service Electronic Braking System" and "Service Antilock Brake System" started to show up on the screen of my 2018 Ram 2500 6.7. The truck was taken to a Ram dealership and the fix to the problem was determined to be replacement of the ABS module in addition to replacement of the HCU. Apparently, the ABS module is faulty and is causing the HCU to go bad so both need to be replaced. Replacing only the HCU will not fix the problem. The truck has not yet been repaired as a new ABS module is not available until June of 2024. When driving, the on screen errors come up frequently at all driving speeds and the error is present the majority of the time while driving.

Additional Notes:

At around 74,000 miles in December of 2023, a warning to "Service Electronic Braking System" and "Service Antilock Brake System" started to show up on the screen of my 2018 Ram 2500 6.7. The truck was taken to a Ram dealership and the fix to the problem was determined to be replacement of the ABS module in addition to replacement of the HCU. Apparently, the ABS module is faulty and is causing the HCU to go bad so both need to be replaced. Replacing only the HCU will not fix the problem. The truck has not yet been repaired as a new ABS module is not available until June of 2024. When driving, the on screen errors come up frequently at all driving speeds and the error is present the majority of the time while driving.

Manufacturer: RAM
Mfg Campaign: 11562841
Notice Date: Dec 31, 2023
Recall Date: Dec 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11562841 Other
Dec 31, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

At around 74,000 miles in December of 2023, a warning to "Service Electronic Braking System" and "Service Antilock Brake System" started to show up on the screen of my 2018 Ram 2500 6.7. The truck was taken to a Ram dealership and the fix to the problem was determined to be replacement of the ABS module in addition to replacement of the HCU. Apparently, the ABS module is faulty and is causing the HCU to go bad so both need to be replaced. Replacing only the HCU will not fix the problem. The truck has not yet been repaired as a new ABS module is not available until June of 2024. When driving, the on screen errors come up frequently at all driving speeds and the error is present the majority of the time while driving.

Corrective Action:

At around 74,000 miles in December of 2023, a warning to "Service Electronic Braking System" and "Service Antilock Brake System" started to show up on the screen of my 2018 Ram 2500 6.7. The truck was taken to a Ram dealership and the fix to the problem was determined to be replacement of the ABS module in addition to replacement of the HCU. Apparently, the ABS module is faulty and is causing the HCU to go bad so both need to be replaced. Replacing only the HCU will not fix the problem. The truck has not yet been repaired as a new ABS module is not available until June of 2024. When driving, the on screen errors come up frequently at all driving speeds and the error is present the majority of the time while driving.

Additional Notes:

At around 74,000 miles in December of 2023, a warning to "Service Electronic Braking System" and "Service Antilock Brake System" started to show up on the screen of my 2018 Ram 2500 6.7. The truck was taken to a Ram dealership and the fix to the problem was determined to be replacement of the ABS module in addition to replacement of the HCU. Apparently, the ABS module is faulty and is causing the HCU to go bad so both need to be replaced. Replacing only the HCU will not fix the problem. The truck has not yet been repaired as a new ABS module is not available until June of 2024. When driving, the on screen errors come up frequently at all driving speeds and the error is present the majority of the time while driving.

Manufacturer: RAM
Mfg Campaign: 11562841
Notice Date: Dec 31, 2023
Recall Date: Dec 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11562861 Other
Dec 31, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS/Traction Control warning alarm constantly going off, and affecting cruise control.

Corrective Action:

ABS/Traction Control warning alarm constantly going off, and affecting cruise control.

Additional Notes:

ABS/Traction Control warning alarm constantly going off, and affecting cruise control.

Manufacturer: RAM
Mfg Campaign: 11562861
Notice Date: Dec 31, 2023
Recall Date: Dec 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11562861 Other
Dec 31, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS/Traction Control warning alarm constantly going off, and affecting cruise control.

Corrective Action:

ABS/Traction Control warning alarm constantly going off, and affecting cruise control.

Additional Notes:

ABS/Traction Control warning alarm constantly going off, and affecting cruise control.

Manufacturer: RAM
Mfg Campaign: 11562861
Notice Date: Dec 31, 2023
Recall Date: Dec 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11562861 Other
Dec 31, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS/Traction Control warning alarm constantly going off, and affecting cruise control.

Corrective Action:

ABS/Traction Control warning alarm constantly going off, and affecting cruise control.

Additional Notes:

ABS/Traction Control warning alarm constantly going off, and affecting cruise control.

Manufacturer: RAM
Mfg Campaign: 11562861
Notice Date: Dec 31, 2023
Recall Date: Dec 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11562705 Other
Dec 30, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS system and traction control lights turn off and on intermittently. ABS pump and module have already been replaced and issue is still happening

Corrective Action:

ABS system and traction control lights turn off and on intermittently. ABS pump and module have already been replaced and issue is still happening

Additional Notes:

ABS system and traction control lights turn off and on intermittently. ABS pump and module have already been replaced and issue is still happening

Manufacturer: RAM
Mfg Campaign: 11562705
Notice Date: Dec 30, 2023
Recall Date: Dec 30, 2023
Chrysler (fca Us, Llc)
Campaign: 11562705 Other
Dec 30, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS system and traction control lights turn off and on intermittently. ABS pump and module have already been replaced and issue is still happening

Corrective Action:

ABS system and traction control lights turn off and on intermittently. ABS pump and module have already been replaced and issue is still happening

Additional Notes:

ABS system and traction control lights turn off and on intermittently. ABS pump and module have already been replaced and issue is still happening

Manufacturer: RAM
Mfg Campaign: 11562705
Notice Date: Dec 30, 2023
Recall Date: Dec 30, 2023
Chrysler (fca Us, Llc)
Campaign: 11562713 Other
Dec 30, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS intermittently turns off, brought to dealer and advised that ABS control unit and pump need replaced. Also went to service garage with same diagnosis. Dealer advised that the part in question, the ABS hydraulic control unit (HCU) was not available and would be redesigned maybe next year 2024. This problem has persisted since August 2023. It is dangerous to have the brakes compromised and the uncertainty of stopping prowess. The internet is full of identical issues concerning the 2017-2018 Heavy Duty Rams being afflicted with this issue. Chrysler should be accountable.

Corrective Action:

ABS intermittently turns off, brought to dealer and advised that ABS control unit and pump need replaced. Also went to service garage with same diagnosis. Dealer advised that the part in question, the ABS hydraulic control unit (HCU) was not available and would be redesigned maybe next year 2024. This problem has persisted since August 2023. It is dangerous to have the brakes compromised and the uncertainty of stopping prowess. The internet is full of identical issues concerning the 2017-2018 Heavy Duty Rams being afflicted with this issue. Chrysler should be accountable.

Additional Notes:

ABS intermittently turns off, brought to dealer and advised that ABS control unit and pump need replaced. Also went to service garage with same diagnosis. Dealer advised that the part in question, the ABS hydraulic control unit (HCU) was not available and would be redesigned maybe next year 2024. This problem has persisted since August 2023. It is dangerous to have the brakes compromised and the uncertainty of stopping prowess. The internet is full of identical issues concerning the 2017-2018 Heavy Duty Rams being afflicted with this issue. Chrysler should be accountable.

Manufacturer: RAM
Mfg Campaign: 11562713
Notice Date: Dec 30, 2023
Recall Date: Dec 30, 2023
Chrysler (fca Us, Llc)
Campaign: 11562719 Other
Dec 30, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

I'm just reporting the failure of my HRU as many RAM owners have experienced. The dealer ship replaced the part with the new model. When this fails it happened at highway speeds disabling the cruise control while towing a trailer. Becuase of busy traffic and under heavy weight when the truck fell on its face. I was almost rear-ended due to the sudden loss of speed. Very dangerous when towing.

Corrective Action:

I'm just reporting the failure of my HRU as many RAM owners have experienced. The dealer ship replaced the part with the new model. When this fails it happened at highway speeds disabling the cruise control while towing a trailer. Becuase of busy traffic and under heavy weight when the truck fell on its face. I was almost rear-ended due to the sudden loss of speed. Very dangerous when towing.

Additional Notes:

I'm just reporting the failure of my HRU as many RAM owners have experienced. The dealer ship replaced the part with the new model. When this fails it happened at highway speeds disabling the cruise control while towing a trailer. Becuase of busy traffic and under heavy weight when the truck fell on its face. I was almost rear-ended due to the sudden loss of speed. Very dangerous when towing.

Manufacturer: RAM
Mfg Campaign: 11562719
Notice Date: Dec 30, 2023
Recall Date: Dec 30, 2023
Chrysler (fca Us, Llc)
Campaign: 11562719 Other
Dec 30, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I'm just reporting the failure of my HRU as many RAM owners have experienced. The dealer ship replaced the part with the new model. When this fails it happened at highway speeds disabling the cruise control while towing a trailer. Becuase of busy traffic and under heavy weight when the truck fell on its face. I was almost rear-ended due to the sudden loss of speed. Very dangerous when towing.

Corrective Action:

I'm just reporting the failure of my HRU as many RAM owners have experienced. The dealer ship replaced the part with the new model. When this fails it happened at highway speeds disabling the cruise control while towing a trailer. Becuase of busy traffic and under heavy weight when the truck fell on its face. I was almost rear-ended due to the sudden loss of speed. Very dangerous when towing.

Additional Notes:

I'm just reporting the failure of my HRU as many RAM owners have experienced. The dealer ship replaced the part with the new model. When this fails it happened at highway speeds disabling the cruise control while towing a trailer. Becuase of busy traffic and under heavy weight when the truck fell on its face. I was almost rear-ended due to the sudden loss of speed. Very dangerous when towing.

Manufacturer: RAM
Mfg Campaign: 11562719
Notice Date: Dec 30, 2023
Recall Date: Dec 30, 2023

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