Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Add me to the list of Ram owners with the "Service Electronic Braking System" and "Service Antilock Braking System" error codes, 2018 Ram has 30K miles, the dash lights up with these two errors then goes away, then comes back.
Corrective Action:
Add me to the list of Ram owners with the "Service Electronic Braking System" and "Service Antilock Braking System" error codes, 2018 Ram has 30K miles, the dash lights up with these two errors then goes away, then comes back.
Additional Notes:
Add me to the list of Ram owners with the "Service Electronic Braking System" and "Service Antilock Braking System" error codes, 2018 Ram has 30K miles, the dash lights up with these two errors then goes away, then comes back.
Mfg Campaign: 11483982
Recall Date: Sep 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service Electronic Braking system and Service ABS braking system messages with accompanying chimes occur every 2-3 seconds while driving. This turns off the traction control and abs as well as the speed control. Diagnosis reveals abs control module and hydraulic brake control unit needs to be replaced. Code c0020-01,Vehicle only has 22,000 miles. Parts are discontinued according to dealer site. I started getting a Service Electronic Braking System warning light and bell recently that is intermittent and seems to affect the braking system on the truck. The light will go off and then return, sometimes once and at other times frequently. I searched online for this issue and found this is common among the 2018 and later year RAM trucks. The dealers make repairs under the warranty or charge upwards of $1,000 to change components to clear the warning, sometimes resolving the issue and at other times the warning returns shortly after repairs were made. My truck has just over 22K miles and the warranty (36 months) lapsed in October 2021. I believe RAM has adequate historical information regarding this issue to recall these vehicles and replace the failing components impacting safe braking on these trucks. Some vehicles exhibited this warning with less than 10,000 miles on them. There is plenty of owners complaints available via internet sites, such as the RAM Forum, documenting this safety issue and the lack of support by Chrysler to resolve the problem. FCA RamCares was at no help at all, and kept referring to recall V06, which is the drag link welding of jam nuts, which is also a hack job of a recall.
Corrective Action:
Service Electronic Braking system and Service ABS braking system messages with accompanying chimes occur every 2-3 seconds while driving. This turns off the traction control and abs as well as the speed control. Diagnosis reveals abs control module and hydraulic brake control unit needs to be replaced. Code c0020-01,Vehicle only has 22,000 miles. Parts are discontinued according to dealer site. I started getting a Service Electronic Braking System warning light and bell recently that is intermittent and seems to affect the braking system on the truck. The light will go off and then return, sometimes once and at other times frequently. I searched online for this issue and found this is common among the 2018 and later year RAM trucks. The dealers make repairs under the warranty or charge upwards of $1,000 to change components to clear the warning, sometimes resolving the issue and at other times the warning returns shortly after repairs were made. My truck has just over 22K miles and the warranty (36 months) lapsed in October 2021. I believe RAM has adequate historical information regarding this issue to recall these vehicles and replace the failing components impacting safe braking on these trucks. Some vehicles exhibited this warning with less than 10,000 miles on them. There is plenty of owners complaints available via internet sites, such as the RAM Forum, documenting this safety issue and the lack of support by Chrysler to resolve the problem. FCA RamCares was at no help at all, and kept referring to recall V06, which is the drag link welding of jam nuts, which is also a hack job of a recall.
Additional Notes:
Service Electronic Braking system and Service ABS braking system messages with accompanying chimes occur every 2-3 seconds while driving. This turns off the traction control and abs as well as the speed control. Diagnosis reveals abs control module and hydraulic brake control unit needs to be replaced. Code c0020-01,Vehicle only has 22,000 miles. Parts are discontinued according to dealer site. I started getting a Service Electronic Braking System warning light and bell recently that is intermittent and seems to affect the braking system on the truck. The light will go off and then return, sometimes once and at other times frequently. I searched online for this issue and found this is common among the 2018 and later year RAM trucks. The dealers make repairs under the warranty or charge upwards of $1,000 to change components to clear the warning, sometimes resolving the issue and at other times the warning returns shortly after repairs were made. My truck has just over 22K miles and the warranty (36 months) lapsed in October 2021. I believe RAM has adequate historical information regarding this issue to recall these vehicles and replace the failing components impacting safe braking on these trucks. Some vehicles exhibited this warning with less than 10,000 miles on them. There is plenty of owners complaints available via internet sites, such as the RAM Forum, documenting this safety issue and the lack of support by Chrysler to resolve the problem. FCA RamCares was at no help at all, and kept referring to recall V06, which is the drag link welding of jam nuts, which is also a hack job of a recall.
Mfg Campaign: 11483094
Recall Date: Sep 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Service Electronic Braking system and Service ABS braking system messages with accompanying chimes occur every 2-3 seconds while driving. This turns off the traction control and abs as well as the speed control. Diagnosis reveals abs control module and hydraulic brake control unit needs to be replaced. Code c0020-01,Vehicle only has 22,000 miles. Parts are discontinued according to dealer site. I started getting a Service Electronic Braking System warning light and bell recently that is intermittent and seems to affect the braking system on the truck. The light will go off and then return, sometimes once and at other times frequently. I searched online for this issue and found this is common among the 2018 and later year RAM trucks. The dealers make repairs under the warranty or charge upwards of $1,000 to change components to clear the warning, sometimes resolving the issue and at other times the warning returns shortly after repairs were made. My truck has just over 22K miles and the warranty (36 months) lapsed in October 2021. I believe RAM has adequate historical information regarding this issue to recall these vehicles and replace the failing components impacting safe braking on these trucks. Some vehicles exhibited this warning with less than 10,000 miles on them. There is plenty of owners complaints available via internet sites, such as the RAM Forum, documenting this safety issue and the lack of support by Chrysler to resolve the problem. FCA RamCares was at no help at all, and kept referring to recall V06, which is the drag link welding of jam nuts, which is also a hack job of a recall.
Corrective Action:
Service Electronic Braking system and Service ABS braking system messages with accompanying chimes occur every 2-3 seconds while driving. This turns off the traction control and abs as well as the speed control. Diagnosis reveals abs control module and hydraulic brake control unit needs to be replaced. Code c0020-01,Vehicle only has 22,000 miles. Parts are discontinued according to dealer site. I started getting a Service Electronic Braking System warning light and bell recently that is intermittent and seems to affect the braking system on the truck. The light will go off and then return, sometimes once and at other times frequently. I searched online for this issue and found this is common among the 2018 and later year RAM trucks. The dealers make repairs under the warranty or charge upwards of $1,000 to change components to clear the warning, sometimes resolving the issue and at other times the warning returns shortly after repairs were made. My truck has just over 22K miles and the warranty (36 months) lapsed in October 2021. I believe RAM has adequate historical information regarding this issue to recall these vehicles and replace the failing components impacting safe braking on these trucks. Some vehicles exhibited this warning with less than 10,000 miles on them. There is plenty of owners complaints available via internet sites, such as the RAM Forum, documenting this safety issue and the lack of support by Chrysler to resolve the problem. FCA RamCares was at no help at all, and kept referring to recall V06, which is the drag link welding of jam nuts, which is also a hack job of a recall.
Additional Notes:
Service Electronic Braking system and Service ABS braking system messages with accompanying chimes occur every 2-3 seconds while driving. This turns off the traction control and abs as well as the speed control. Diagnosis reveals abs control module and hydraulic brake control unit needs to be replaced. Code c0020-01,Vehicle only has 22,000 miles. Parts are discontinued according to dealer site. I started getting a Service Electronic Braking System warning light and bell recently that is intermittent and seems to affect the braking system on the truck. The light will go off and then return, sometimes once and at other times frequently. I searched online for this issue and found this is common among the 2018 and later year RAM trucks. The dealers make repairs under the warranty or charge upwards of $1,000 to change components to clear the warning, sometimes resolving the issue and at other times the warning returns shortly after repairs were made. My truck has just over 22K miles and the warranty (36 months) lapsed in October 2021. I believe RAM has adequate historical information regarding this issue to recall these vehicles and replace the failing components impacting safe braking on these trucks. Some vehicles exhibited this warning with less than 10,000 miles on them. There is plenty of owners complaints available via internet sites, such as the RAM Forum, documenting this safety issue and the lack of support by Chrysler to resolve the problem. FCA RamCares was at no help at all, and kept referring to recall V06, which is the drag link welding of jam nuts, which is also a hack job of a recall.
Mfg Campaign: 11483094
Recall Date: Sep 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and Traction Control warning light keeps intermittently coming on and then a message saying that the Electric Brake system needs serviced. Assumedly if the ABS is not functioning correctly that could lead to a crash. After doing research and reading many forums I see this issue has been reported many times and there is a TSB listed for this. For a truck with on 33,000 miles on it I would not think a critical component like ABS should be failing.
Corrective Action:
ABS and Traction Control warning light keeps intermittently coming on and then a message saying that the Electric Brake system needs serviced. Assumedly if the ABS is not functioning correctly that could lead to a crash. After doing research and reading many forums I see this issue has been reported many times and there is a TSB listed for this. For a truck with on 33,000 miles on it I would not think a critical component like ABS should be failing.
Additional Notes:
ABS and Traction Control warning light keeps intermittently coming on and then a message saying that the Electric Brake system needs serviced. Assumedly if the ABS is not functioning correctly that could lead to a crash. After doing research and reading many forums I see this issue has been reported many times and there is a TSB listed for this. For a truck with on 33,000 miles on it I would not think a critical component like ABS should be failing.
Mfg Campaign: 11482937
Recall Date: Sep 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent shutting down of ABS. Which as a truck designed to pull heavy loads, this is a serious safety concern. This is due to a faulty ABS module that has plagued a disproportionately large number of owners. The problem remains that Ram is not supplying the needed part to remedy the safety related problem.
Corrective Action:
Intermittent shutting down of ABS. Which as a truck designed to pull heavy loads, this is a serious safety concern. This is due to a faulty ABS module that has plagued a disproportionately large number of owners. The problem remains that Ram is not supplying the needed part to remedy the safety related problem.
Additional Notes:
Intermittent shutting down of ABS. Which as a truck designed to pull heavy loads, this is a serious safety concern. This is due to a faulty ABS module that has plagued a disproportionately large number of owners. The problem remains that Ram is not supplying the needed part to remedy the safety related problem.
Mfg Campaign: 11482484
Recall Date: Sep 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS system warning comes on when I hit a bump. The audible warning sounds as well. It happens multiple times during a trip, even a short trip. The cruise control is disabled when this as well. When this happens, the truck is harder to stop. It is a safety concern. There is a recall on 2019 trucks for the same issue. The 2018 trucks need this same recall.
Corrective Action:
The ABS system warning comes on when I hit a bump. The audible warning sounds as well. It happens multiple times during a trip, even a short trip. The cruise control is disabled when this as well. When this happens, the truck is harder to stop. It is a safety concern. There is a recall on 2019 trucks for the same issue. The 2018 trucks need this same recall.
Additional Notes:
The ABS system warning comes on when I hit a bump. The audible warning sounds as well. It happens multiple times during a trip, even a short trip. The cruise control is disabled when this as well. When this happens, the truck is harder to stop. It is a safety concern. There is a recall on 2019 trucks for the same issue. The 2018 trucks need this same recall.
Mfg Campaign: 11482495
Recall Date: Sep 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The ABS system warning comes on when I hit a bump. The audible warning sounds as well. It happens multiple times during a trip, even a short trip. The cruise control is disabled when this as well. When this happens, the truck is harder to stop. It is a safety concern. There is a recall on 2019 trucks for the same issue. The 2018 trucks need this same recall.
Corrective Action:
The ABS system warning comes on when I hit a bump. The audible warning sounds as well. It happens multiple times during a trip, even a short trip. The cruise control is disabled when this as well. When this happens, the truck is harder to stop. It is a safety concern. There is a recall on 2019 trucks for the same issue. The 2018 trucks need this same recall.
Additional Notes:
The ABS system warning comes on when I hit a bump. The audible warning sounds as well. It happens multiple times during a trip, even a short trip. The cruise control is disabled when this as well. When this happens, the truck is harder to stop. It is a safety concern. There is a recall on 2019 trucks for the same issue. The 2018 trucks need this same recall.
Mfg Campaign: 11482495
Recall Date: Sep 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The electronic brake light and ABS warning goes off intermittent and with hitting bumps. When this happens the cruise control shuts off. This leads me to believe that the antilock brakes and and will malfunction in a panic stop. This is a repeat issue, dealership has replaced the HCU and ABS modules twice within a three year window.
Corrective Action:
The electronic brake light and ABS warning goes off intermittent and with hitting bumps. When this happens the cruise control shuts off. This leads me to believe that the antilock brakes and and will malfunction in a panic stop. This is a repeat issue, dealership has replaced the HCU and ABS modules twice within a three year window.
Additional Notes:
The electronic brake light and ABS warning goes off intermittent and with hitting bumps. When this happens the cruise control shuts off. This leads me to believe that the antilock brakes and and will malfunction in a panic stop. This is a repeat issue, dealership has replaced the HCU and ABS modules twice within a three year window.
Mfg Campaign: 11482268
Recall Date: Aug 31, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The electronic brake light and ABS warning goes off intermittent and with hitting bumps. When this happens the cruise control shuts off. This leads me to believe that the antilock brakes and and will malfunction in a panic stop. This is a repeat issue, dealership has replaced the HCU and ABS modules twice within a three year window.
Corrective Action:
The electronic brake light and ABS warning goes off intermittent and with hitting bumps. When this happens the cruise control shuts off. This leads me to believe that the antilock brakes and and will malfunction in a panic stop. This is a repeat issue, dealership has replaced the HCU and ABS modules twice within a three year window.
Additional Notes:
The electronic brake light and ABS warning goes off intermittent and with hitting bumps. When this happens the cruise control shuts off. This leads me to believe that the antilock brakes and and will malfunction in a panic stop. This is a repeat issue, dealership has replaced the HCU and ABS modules twice within a three year window.
Mfg Campaign: 11482268
Recall Date: Aug 31, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The electronic brake light and ABS warning goes off intermittent and with hitting bumps. When this happens the cruise control shuts off. This leads me to believe that the antilock brakes and and will malfunction in a panic stop. This is a repeat issue, dealership has replaced the HCU and ABS modules twice within a three year window.
Corrective Action:
The electronic brake light and ABS warning goes off intermittent and with hitting bumps. When this happens the cruise control shuts off. This leads me to believe that the antilock brakes and and will malfunction in a panic stop. This is a repeat issue, dealership has replaced the HCU and ABS modules twice within a three year window.
Additional Notes:
The electronic brake light and ABS warning goes off intermittent and with hitting bumps. When this happens the cruise control shuts off. This leads me to believe that the antilock brakes and and will malfunction in a panic stop. This is a repeat issue, dealership has replaced the HCU and ABS modules twice within a three year window.
Mfg Campaign: 11482268
Recall Date: Aug 31, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Ram 2500 truck "Service Antilock Braking System" and "Service Electronic Braking System" warning light and chime come on and off repeatedly. This problem has been diagnosed by RAM dealer as error code C0020-01 ABS Pump Motor Control General Electrical Failure. Solution per RAM is to replace ABS Hydraulic Control Unit, MOPAR part #68143491AA/AB; however the part is unavailable and on backorder with MOPAR's ETA of December, 2022. This problem started in June, 2022. I tow a 5th Wheel on long trips and this problem is a serious safety concern for my family & I. There are a multitude of complaints on various forums about this issue and the fact that the part is backordered for so long is an indication of a serious defect. When the warning light is on, the ABS system and traction control systems are disabled causing a major safety concern. I would like Dodge/RAM to replace the failed components and pay for installation and/or issue a National Safety Recall to remedy this defect.
Corrective Action:
Ram 2500 truck "Service Antilock Braking System" and "Service Electronic Braking System" warning light and chime come on and off repeatedly. This problem has been diagnosed by RAM dealer as error code C0020-01 ABS Pump Motor Control General Electrical Failure. Solution per RAM is to replace ABS Hydraulic Control Unit, MOPAR part #68143491AA/AB; however the part is unavailable and on backorder with MOPAR's ETA of December, 2022. This problem started in June, 2022. I tow a 5th Wheel on long trips and this problem is a serious safety concern for my family & I. There are a multitude of complaints on various forums about this issue and the fact that the part is backordered for so long is an indication of a serious defect. When the warning light is on, the ABS system and traction control systems are disabled causing a major safety concern. I would like Dodge/RAM to replace the failed components and pay for installation and/or issue a National Safety Recall to remedy this defect.
Additional Notes:
Ram 2500 truck "Service Antilock Braking System" and "Service Electronic Braking System" warning light and chime come on and off repeatedly. This problem has been diagnosed by RAM dealer as error code C0020-01 ABS Pump Motor Control General Electrical Failure. Solution per RAM is to replace ABS Hydraulic Control Unit, MOPAR part #68143491AA/AB; however the part is unavailable and on backorder with MOPAR's ETA of December, 2022. This problem started in June, 2022. I tow a 5th Wheel on long trips and this problem is a serious safety concern for my family & I. There are a multitude of complaints on various forums about this issue and the fact that the part is backordered for so long is an indication of a serious defect. When the warning light is on, the ABS system and traction control systems are disabled causing a major safety concern. I would like Dodge/RAM to replace the failed components and pay for installation and/or issue a National Safety Recall to remedy this defect.
Mfg Campaign: 11482034
Recall Date: Aug 30, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The abs pump and module have failed on my vehicle leaving it without abs, skid control and traction control. This is a very common issue and known by the dealers and manufacturer. This has affected tens of thousands of Ram trucks anywhere from 1 year old to 4 years old. But is only covered under warranty 3 years or 36k miles. It is my opinion this is a safety concern and should be recalled by the manufacturer.
Corrective Action:
The abs pump and module have failed on my vehicle leaving it without abs, skid control and traction control. This is a very common issue and known by the dealers and manufacturer. This has affected tens of thousands of Ram trucks anywhere from 1 year old to 4 years old. But is only covered under warranty 3 years or 36k miles. It is my opinion this is a safety concern and should be recalled by the manufacturer.
Additional Notes:
The abs pump and module have failed on my vehicle leaving it without abs, skid control and traction control. This is a very common issue and known by the dealers and manufacturer. This has affected tens of thousands of Ram trucks anywhere from 1 year old to 4 years old. But is only covered under warranty 3 years or 36k miles. It is my opinion this is a safety concern and should be recalled by the manufacturer.
Mfg Campaign: 11481819
Recall Date: Aug 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The abs pump and module have failed on my vehicle leaving it without abs, skid control and traction control. This is a very common issue and known by the dealers and manufacturer. This has affected tens of thousands of Ram trucks anywhere from 1 year old to 4 years old. But is only covered under warranty 3 years or 36k miles. It is my opinion this is a safety concern and should be recalled by the manufacturer.
Corrective Action:
The abs pump and module have failed on my vehicle leaving it without abs, skid control and traction control. This is a very common issue and known by the dealers and manufacturer. This has affected tens of thousands of Ram trucks anywhere from 1 year old to 4 years old. But is only covered under warranty 3 years or 36k miles. It is my opinion this is a safety concern and should be recalled by the manufacturer.
Additional Notes:
The abs pump and module have failed on my vehicle leaving it without abs, skid control and traction control. This is a very common issue and known by the dealers and manufacturer. This has affected tens of thousands of Ram trucks anywhere from 1 year old to 4 years old. But is only covered under warranty 3 years or 36k miles. It is my opinion this is a safety concern and should be recalled by the manufacturer.
Mfg Campaign: 11481819
Recall Date: Aug 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that upon starting the vehicle, the ABS and traction control warning lights illuminated. The contact stated while driving at 45 MPH, the Service ABS and EBS messages displayed along with an audible sound. The vehicle was taken to the dealer for diagnostic testing where the hydraulic control unit was replaced. The manufacturer was not contacted. The failure mileage was 17,200.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that upon starting the vehicle, the ABS and traction control warning lights illuminated. The contact stated while driving at 45 MPH, the Service ABS and EBS messages displayed along with an audible sound. The vehicle was taken to the dealer for diagnostic testing where the hydraulic control unit was replaced. The manufacturer was not contacted. The failure mileage was 17,200.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that upon starting the vehicle, the ABS and traction control warning lights illuminated. The contact stated while driving at 45 MPH, the Service ABS and EBS messages displayed along with an audible sound. The vehicle was taken to the dealer for diagnostic testing where the hydraulic control unit was replaced. The manufacturer was not contacted. The failure mileage was 17,200.
Mfg Campaign: 11481390
Recall Date: Aug 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle antilock brake system and traction control system failed causing cruise control to disconnect at highway speed, attempt to stop the vehicle caused an out-of-control skid
Corrective Action:
Vehicle antilock brake system and traction control system failed causing cruise control to disconnect at highway speed, attempt to stop the vehicle caused an out-of-control skid
Additional Notes:
Vehicle antilock brake system and traction control system failed causing cruise control to disconnect at highway speed, attempt to stop the vehicle caused an out-of-control skid
Mfg Campaign: 11480809
Recall Date: Aug 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS module and HPU failing. The ABS Module is losing communication with the HPU causing the ABS to turn off and on. The concern is if it turns of during an event where it is needed and increases the chance of losing control of the vehicle.
Corrective Action:
ABS module and HPU failing. The ABS Module is losing communication with the HPU causing the ABS to turn off and on. The concern is if it turns of during an event where it is needed and increases the chance of losing control of the vehicle.
Additional Notes:
ABS module and HPU failing. The ABS Module is losing communication with the HPU causing the ABS to turn off and on. The concern is if it turns of during an event where it is needed and increases the chance of losing control of the vehicle.
Mfg Campaign: 11480148
Recall Date: Aug 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving 65 MPH, the ABS and traction control warning lights illuminated and the cruise control inadvertently disengaged, causing the vehicle to decelerate. The contact had not lost control of the vehicle or electrical power. The vehicle was taken to the dealer and diagnosed with electrical failure. The contact was informed that the hydraulic control unit needed to be replaced and a software update needed to be performed. The vehicle was not repaired. The contact stated that the dealer informed her that it was a common issue with the vehicle. The manufacturer was notified of the failure and no assistance was offered as the vehicle was not included in a recall. The contact stated that she researched the failure online and found a recall for the 2019-2022 Ram 2500 with a similar failure. The contact referenced NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The contact stated that the VIN was not included. The approximate failure mileage was 70,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving 65 MPH, the ABS and traction control warning lights illuminated and the cruise control inadvertently disengaged, causing the vehicle to decelerate. The contact had not lost control of the vehicle or electrical power. The vehicle was taken to the dealer and diagnosed with electrical failure. The contact was informed that the hydraulic control unit needed to be replaced and a software update needed to be performed. The vehicle was not repaired. The contact stated that the dealer informed her that it was a common issue with the vehicle. The manufacturer was notified of the failure and no assistance was offered as the vehicle was not included in a recall. The contact stated that she researched the failure online and found a recall for the 2019-2022 Ram 2500 with a similar failure. The contact referenced NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The contact stated that the VIN was not included. The approximate failure mileage was 70,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving 65 MPH, the ABS and traction control warning lights illuminated and the cruise control inadvertently disengaged, causing the vehicle to decelerate. The contact had not lost control of the vehicle or electrical power. The vehicle was taken to the dealer and diagnosed with electrical failure. The contact was informed that the hydraulic control unit needed to be replaced and a software update needed to be performed. The vehicle was not repaired. The contact stated that the dealer informed her that it was a common issue with the vehicle. The manufacturer was notified of the failure and no assistance was offered as the vehicle was not included in a recall. The contact stated that she researched the failure online and found a recall for the 2019-2022 Ram 2500 with a similar failure. The contact referenced NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The contact stated that the VIN was not included. The approximate failure mileage was 70,000.
Mfg Campaign: 11480000
Recall Date: Aug 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving 65 MPH, the ABS and traction control warning lights illuminated and the cruise control inadvertently disengaged, causing the vehicle to decelerate. The contact had not lost control of the vehicle or electrical power. The vehicle was taken to the dealer and diagnosed with electrical failure. The contact was informed that the hydraulic control unit needed to be replaced and a software update needed to be performed. The vehicle was not repaired. The contact stated that the dealer informed her that it was a common issue with the vehicle. The manufacturer was notified of the failure and no assistance was offered as the vehicle was not included in a recall. The contact stated that she researched the failure online and found a recall for the 2019-2022 Ram 2500 with a similar failure. The contact referenced NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The contact stated that the VIN was not included. The approximate failure mileage was 70,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving 65 MPH, the ABS and traction control warning lights illuminated and the cruise control inadvertently disengaged, causing the vehicle to decelerate. The contact had not lost control of the vehicle or electrical power. The vehicle was taken to the dealer and diagnosed with electrical failure. The contact was informed that the hydraulic control unit needed to be replaced and a software update needed to be performed. The vehicle was not repaired. The contact stated that the dealer informed her that it was a common issue with the vehicle. The manufacturer was notified of the failure and no assistance was offered as the vehicle was not included in a recall. The contact stated that she researched the failure online and found a recall for the 2019-2022 Ram 2500 with a similar failure. The contact referenced NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The contact stated that the VIN was not included. The approximate failure mileage was 70,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving 65 MPH, the ABS and traction control warning lights illuminated and the cruise control inadvertently disengaged, causing the vehicle to decelerate. The contact had not lost control of the vehicle or electrical power. The vehicle was taken to the dealer and diagnosed with electrical failure. The contact was informed that the hydraulic control unit needed to be replaced and a software update needed to be performed. The vehicle was not repaired. The contact stated that the dealer informed her that it was a common issue with the vehicle. The manufacturer was notified of the failure and no assistance was offered as the vehicle was not included in a recall. The contact stated that she researched the failure online and found a recall for the 2019-2022 Ram 2500 with a similar failure. The contact referenced NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The contact stated that the VIN was not included. The approximate failure mileage was 70,000.
Mfg Campaign: 11480000
Recall Date: Aug 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle entertainment center has an issue where the screen is separating from the unit. This is a SAFETY ISSUE because the system CANNOT be turned off and the unit controls not just entertainment features such as radio, navigation, etc but also controls driver functions such as seat controls, heat & air, cell phone connections, etc. The screen is a touch screen unit meaning that the separation issue causes the system to think random areas on the screen are being touched due to road vibration. This causes the vehicle's computer systems to freak out and do things like randomly call people if a cell phone is connected, change seat settings, turn on air conditioning full blast and then switch to heat full blast, select random navigation points, etc. This is HUGELY distracting to the driver and UNSAFE. An internet search will indicate that this issue has been a known issue by many drivers of Dodge RAM vehicles where this particular entertainment system is installed. It needs to be recalled and fixed. These issues render the vehicle UNDRIVEABLE without risk of causing an accident.
Corrective Action:
The vehicle entertainment center has an issue where the screen is separating from the unit. This is a SAFETY ISSUE because the system CANNOT be turned off and the unit controls not just entertainment features such as radio, navigation, etc but also controls driver functions such as seat controls, heat & air, cell phone connections, etc. The screen is a touch screen unit meaning that the separation issue causes the system to think random areas on the screen are being touched due to road vibration. This causes the vehicle's computer systems to freak out and do things like randomly call people if a cell phone is connected, change seat settings, turn on air conditioning full blast and then switch to heat full blast, select random navigation points, etc. This is HUGELY distracting to the driver and UNSAFE. An internet search will indicate that this issue has been a known issue by many drivers of Dodge RAM vehicles where this particular entertainment system is installed. It needs to be recalled and fixed. These issues render the vehicle UNDRIVEABLE without risk of causing an accident.
Additional Notes:
The vehicle entertainment center has an issue where the screen is separating from the unit. This is a SAFETY ISSUE because the system CANNOT be turned off and the unit controls not just entertainment features such as radio, navigation, etc but also controls driver functions such as seat controls, heat & air, cell phone connections, etc. The screen is a touch screen unit meaning that the separation issue causes the system to think random areas on the screen are being touched due to road vibration. This causes the vehicle's computer systems to freak out and do things like randomly call people if a cell phone is connected, change seat settings, turn on air conditioning full blast and then switch to heat full blast, select random navigation points, etc. This is HUGELY distracting to the driver and UNSAFE. An internet search will indicate that this issue has been a known issue by many drivers of Dodge RAM vehicles where this particular entertainment system is installed. It needs to be recalled and fixed. These issues render the vehicle UNDRIVEABLE without risk of causing an accident.
Mfg Campaign: 11479514
Recall Date: Aug 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle entertainment center has an issue where the screen is separating from the unit. This is a SAFETY ISSUE because the system CANNOT be turned off and the unit controls not just entertainment features such as radio, navigation, etc but also controls driver functions such as seat controls, heat & air, cell phone connections, etc. The screen is a touch screen unit meaning that the separation issue causes the system to think random areas on the screen are being touched due to road vibration. This causes the vehicle's computer systems to freak out and do things like randomly call people if a cell phone is connected, change seat settings, turn on air conditioning full blast and then switch to heat full blast, select random navigation points, etc. This is HUGELY distracting to the driver and UNSAFE. An internet search will indicate that this issue has been a known issue by many drivers of Dodge RAM vehicles where this particular entertainment system is installed. It needs to be recalled and fixed. These issues render the vehicle UNDRIVEABLE without risk of causing an accident.
Corrective Action:
The vehicle entertainment center has an issue where the screen is separating from the unit. This is a SAFETY ISSUE because the system CANNOT be turned off and the unit controls not just entertainment features such as radio, navigation, etc but also controls driver functions such as seat controls, heat & air, cell phone connections, etc. The screen is a touch screen unit meaning that the separation issue causes the system to think random areas on the screen are being touched due to road vibration. This causes the vehicle's computer systems to freak out and do things like randomly call people if a cell phone is connected, change seat settings, turn on air conditioning full blast and then switch to heat full blast, select random navigation points, etc. This is HUGELY distracting to the driver and UNSAFE. An internet search will indicate that this issue has been a known issue by many drivers of Dodge RAM vehicles where this particular entertainment system is installed. It needs to be recalled and fixed. These issues render the vehicle UNDRIVEABLE without risk of causing an accident.
Additional Notes:
The vehicle entertainment center has an issue where the screen is separating from the unit. This is a SAFETY ISSUE because the system CANNOT be turned off and the unit controls not just entertainment features such as radio, navigation, etc but also controls driver functions such as seat controls, heat & air, cell phone connections, etc. The screen is a touch screen unit meaning that the separation issue causes the system to think random areas on the screen are being touched due to road vibration. This causes the vehicle's computer systems to freak out and do things like randomly call people if a cell phone is connected, change seat settings, turn on air conditioning full blast and then switch to heat full blast, select random navigation points, etc. This is HUGELY distracting to the driver and UNSAFE. An internet search will indicate that this issue has been a known issue by many drivers of Dodge RAM vehicles where this particular entertainment system is installed. It needs to be recalled and fixed. These issues render the vehicle UNDRIVEABLE without risk of causing an accident.
Mfg Campaign: 11479514
Recall Date: Aug 16, 2022
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