RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11634752 Other
Jan 7, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle on the jersey barrier. currently has $17k in damages to the vehicle. I was not injured at the time but currently experiencing lower back pain. there was no lights or warnings on dash until immediately after the collision. I had the ABS HBU replaced a few months back and was told the new unit was part of the old stock and would most likely fail. which it did. unfortunately i am one of the people in this world who could not afford to not drive my vehicle as the truck was $70k new and i still am currently driving it due to not being able to afford to replace it of park it and rent a vehicle. The HBU has been a known issue in these trucks for the passed year and they just issued a recall on 12/08/2024. this problem was first noticed on 05/08/2024. was taken to dealer shortly afterward and was told that these are known to fail and currently no remedy to the issue. as of 01/07/2025 there is still no remedy or time on when parts are available for replacement.

Corrective Action:

Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle on the jersey barrier. currently has $17k in damages to the vehicle. I was not injured at the time but currently experiencing lower back pain. there was no lights or warnings on dash until immediately after the collision. I had the ABS HBU replaced a few months back and was told the new unit was part of the old stock and would most likely fail. which it did. unfortunately i am one of the people in this world who could not afford to not drive my vehicle as the truck was $70k new and i still am currently driving it due to not being able to afford to replace it of park it and rent a vehicle. The HBU has been a known issue in these trucks for the passed year and they just issued a recall on 12/08/2024. this problem was first noticed on 05/08/2024. was taken to dealer shortly afterward and was told that these are known to fail and currently no remedy to the issue. as of 01/07/2025 there is still no remedy or time on when parts are available for replacement.

Additional Notes:

Hydraulic brake unit failure. yes part is still available for inspection as it is still n the vehicle. I was driving to work at 21:30 hours on 1/1/2025 on a snow covered road. I gently applied the brakes and my truck went into a spin. I was going 25 mph. the abs unit failed and there was no pulsating in the brake pedal and rear brakes locked up sending the truck into an uncontrollable spin. my front left driver side of the vehicle then struck the jersey barrier and vehicle did continue to spin and then struck passenger rear side of the vehicle on the jersey barrier. currently has $17k in damages to the vehicle. I was not injured at the time but currently experiencing lower back pain. there was no lights or warnings on dash until immediately after the collision. I had the ABS HBU replaced a few months back and was told the new unit was part of the old stock and would most likely fail. which it did. unfortunately i am one of the people in this world who could not afford to not drive my vehicle as the truck was $70k new and i still am currently driving it due to not being able to afford to replace it of park it and rent a vehicle. The HBU has been a known issue in these trucks for the passed year and they just issued a recall on 12/08/2024. this problem was first noticed on 05/08/2024. was taken to dealer shortly afterward and was told that these are known to fail and currently no remedy to the issue. as of 01/07/2025 there is still no remedy or time on when parts are available for replacement.

Manufacturer: RAM
Mfg Campaign: 11634752
Notice Date: Jan 7, 2025
Recall Date: Jan 7, 2025
Chrysler (fca Us, Llc)
Campaign: 11634138 Other
Jan 5, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Hello, I hope I not wasting your time, Well, no accident has occurred, because the vehicle is not driven much, because The manual says not to drive it like that, and does not even have 6,000 miles, the year is 2018, the problem is the (abs) anti-lock brake system, the vehicle was checked by the dealer on 12/06/2022, and there is still no answer,

Corrective Action:

Hello, I hope I not wasting your time, Well, no accident has occurred, because the vehicle is not driven much, because The manual says not to drive it like that, and does not even have 6,000 miles, the year is 2018, the problem is the (abs) anti-lock brake system, the vehicle was checked by the dealer on 12/06/2022, and there is still no answer,

Additional Notes:

Hello, I hope I not wasting your time, Well, no accident has occurred, because the vehicle is not driven much, because The manual says not to drive it like that, and does not even have 6,000 miles, the year is 2018, the problem is the (abs) anti-lock brake system, the vehicle was checked by the dealer on 12/06/2022, and there is still no answer,

Manufacturer: RAM
Mfg Campaign: 11634138
Notice Date: Jan 5, 2025
Recall Date: Jan 5, 2025
Chrysler (fca Us, Llc)
Campaign: 11633343 Other
Dec 31, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while driving 30-70 MPH from Annapolis to Pennsylvania, the electronic stability control (ESC) warning light started to flash on and off. While driving over a bump in the roadway and while making a turn, the warning light activated persistently. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 25,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while driving 30-70 MPH from Annapolis to Pennsylvania, the electronic stability control (ESC) warning light started to flash on and off. While driving over a bump in the roadway and while making a turn, the warning light activated persistently. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 25,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while driving 30-70 MPH from Annapolis to Pennsylvania, the electronic stability control (ESC) warning light started to flash on and off. While driving over a bump in the roadway and while making a turn, the warning light activated persistently. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 25,000. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11633343
Notice Date: Dec 31, 2024
Recall Date: Dec 31, 2024
Chrysler (fca Us, Llc)
Campaign: 11633416 Other
Dec 31, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving 25 MPH, the ABS warning light illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving 25 MPH, the ABS warning light illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving 25 MPH, the ABS warning light illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11633416
Notice Date: Dec 31, 2024
Recall Date: Dec 31, 2024
Chrysler (fca Us, Llc)
Campaign: 11632942 Other
Dec 29, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

whilst driving, the ABS/traction control warning lights will randomly come on, then go off, and come on again. Sometimes they stay off, other times it is constant dingining as the lights appear and disappear, then re appear. when they are on the traction Control, and ABS do not work. I feel the truck is unsafe in incliment weather, or panic sitiuations that require emergency braking, or slick conditions where Traction and stabili track is important.

Corrective Action:

whilst driving, the ABS/traction control warning lights will randomly come on, then go off, and come on again. Sometimes they stay off, other times it is constant dingining as the lights appear and disappear, then re appear. when they are on the traction Control, and ABS do not work. I feel the truck is unsafe in incliment weather, or panic sitiuations that require emergency braking, or slick conditions where Traction and stabili track is important.

Additional Notes:

whilst driving, the ABS/traction control warning lights will randomly come on, then go off, and come on again. Sometimes they stay off, other times it is constant dingining as the lights appear and disappear, then re appear. when they are on the traction Control, and ABS do not work. I feel the truck is unsafe in incliment weather, or panic sitiuations that require emergency braking, or slick conditions where Traction and stabili track is important.

Manufacturer: RAM
Mfg Campaign: 11632942
Notice Date: Dec 29, 2024
Recall Date: Dec 29, 2024
Chrysler (fca Us, Llc)
Campaign: 11632648 Other
Dec 27, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the warning light indicating the hydraulic control unit had failed was illuminated. The vehicle was taken to the dealer who repaired the hydraulic control unit and confirmed that the recall did not have a remedy available. The contact stated the dealer had charged them for the repair due to the remedy not being available. The manufacturer was made aware of the issue and opened a case regarding the matter. The manufacturer confirmed there was no remedy for the recall. The failure mileage was 36,547. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the warning light indicating the hydraulic control unit had failed was illuminated. The vehicle was taken to the dealer who repaired the hydraulic control unit and confirmed that the recall did not have a remedy available. The contact stated the dealer had charged them for the repair due to the remedy not being available. The manufacturer was made aware of the issue and opened a case regarding the matter. The manufacturer confirmed there was no remedy for the recall. The failure mileage was 36,547. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the warning light indicating the hydraulic control unit had failed was illuminated. The vehicle was taken to the dealer who repaired the hydraulic control unit and confirmed that the recall did not have a remedy available. The contact stated the dealer had charged them for the repair due to the remedy not being available. The manufacturer was made aware of the issue and opened a case regarding the matter. The manufacturer confirmed there was no remedy for the recall. The failure mileage was 36,547. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11632648
Notice Date: Dec 27, 2024
Recall Date: Dec 27, 2024
Chrysler (fca Us, Llc)
Campaign: 11632743 Other
Dec 27, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was at the dealer for routine maintenance, and the ABS and traction control warning lights illuminated, and the "Service ABS" message was displayed while driving. The vehicle was taken back to the dealer, who determined that the failure was related to the recall; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 63,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was at the dealer for routine maintenance, and the ABS and traction control warning lights illuminated, and the "Service ABS" message was displayed while driving. The vehicle was taken back to the dealer, who determined that the failure was related to the recall; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 63,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was at the dealer for routine maintenance, and the ABS and traction control warning lights illuminated, and the "Service ABS" message was displayed while driving. The vehicle was taken back to the dealer, who determined that the failure was related to the recall; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 63,000. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11632743
Notice Date: Dec 27, 2024
Recall Date: Dec 27, 2024
Chrysler (fca Us, Llc)
Campaign: 11632516 Other
Dec 26, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

My abs control warning goes on and off and will not allow me to use cruise control and is constantly beeping at me.

Corrective Action:

My abs control warning goes on and off and will not allow me to use cruise control and is constantly beeping at me.

Additional Notes:

My abs control warning goes on and off and will not allow me to use cruise control and is constantly beeping at me.

Manufacturer: RAM
Mfg Campaign: 11632516
Notice Date: Dec 26, 2024
Recall Date: Dec 26, 2024
Chrysler (fca Us, Llc)
Campaign: 11632516 Other
Dec 26, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

My abs control warning goes on and off and will not allow me to use cruise control and is constantly beeping at me.

Corrective Action:

My abs control warning goes on and off and will not allow me to use cruise control and is constantly beeping at me.

Additional Notes:

My abs control warning goes on and off and will not allow me to use cruise control and is constantly beeping at me.

Manufacturer: RAM
Mfg Campaign: 11632516
Notice Date: Dec 26, 2024
Recall Date: Dec 26, 2024
Chrysler (fca Us, Llc)
Campaign: 11632239 Other
Dec 24, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The uconnect screen has de-laminated causing random messages and a beep. Must try to exit message while driving. This is distracting and unsafe while driving. The problem may go away after restarting vehicle. It is now happening every time I use the truck. Dealer has informed me that this a known problem, but no recall. Estimated cost to me to fix could be $1,000 to $2,000. Why is this not a safety recall?

Corrective Action:

The uconnect screen has de-laminated causing random messages and a beep. Must try to exit message while driving. This is distracting and unsafe while driving. The problem may go away after restarting vehicle. It is now happening every time I use the truck. Dealer has informed me that this a known problem, but no recall. Estimated cost to me to fix could be $1,000 to $2,000. Why is this not a safety recall?

Additional Notes:

The uconnect screen has de-laminated causing random messages and a beep. Must try to exit message while driving. This is distracting and unsafe while driving. The problem may go away after restarting vehicle. It is now happening every time I use the truck. Dealer has informed me that this a known problem, but no recall. Estimated cost to me to fix could be $1,000 to $2,000. Why is this not a safety recall?

Manufacturer: RAM
Mfg Campaign: 11632239
Notice Date: Dec 24, 2024
Recall Date: Dec 24, 2024
Chrysler (fca Us, Llc)
Campaign: 11631727 Other
Dec 20, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I am continuing to have warning lights telling me to service Anti Lock brake system and also the Electronic brake system. I took it to a dealership and they told me that the hydraulic control unit and the ABS module was faulty but made no attempt to resolve the problem unless I paid over $6000 for the repairs. My truck only has 122300 miles on it and it has been a constant problem. i don't have the money to pay that and it's my only vehicle.

Corrective Action:

I am continuing to have warning lights telling me to service Anti Lock brake system and also the Electronic brake system. I took it to a dealership and they told me that the hydraulic control unit and the ABS module was faulty but made no attempt to resolve the problem unless I paid over $6000 for the repairs. My truck only has 122300 miles on it and it has been a constant problem. i don't have the money to pay that and it's my only vehicle.

Additional Notes:

I am continuing to have warning lights telling me to service Anti Lock brake system and also the Electronic brake system. I took it to a dealership and they told me that the hydraulic control unit and the ABS module was faulty but made no attempt to resolve the problem unless I paid over $6000 for the repairs. My truck only has 122300 miles on it and it has been a constant problem. i don't have the money to pay that and it's my only vehicle.

Manufacturer: RAM
Mfg Campaign: 11631727
Notice Date: Dec 20, 2024
Recall Date: Dec 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11631288 Other
Dec 17, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving while 50 MPH, the contact heard an audible chime coming from the center console. The contact stated that the messages, “Electronic Braking System” and “Service ABS” were displayed. The contact stated that the ABS and Traction Control warning lights were also illuminated. The contact was able to continue driving normally however, the warning lights illuminated intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving while 50 MPH, the contact heard an audible chime coming from the center console. The contact stated that the messages, “Electronic Braking System” and “Service ABS” were displayed. The contact stated that the ABS and Traction Control warning lights were also illuminated. The contact was able to continue driving normally however, the warning lights illuminated intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving while 50 MPH, the contact heard an audible chime coming from the center console. The contact stated that the messages, “Electronic Braking System” and “Service ABS” were displayed. The contact stated that the ABS and Traction Control warning lights were also illuminated. The contact was able to continue driving normally however, the warning lights illuminated intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11631288
Notice Date: Dec 17, 2024
Recall Date: Dec 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11631288 Other
Dec 17, 2024
Defect Description:

TRACTION CONTROL SYSTEM

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving while 50 MPH, the contact heard an audible chime coming from the center console. The contact stated that the messages, “Electronic Braking System” and “Service ABS” were displayed. The contact stated that the ABS and Traction Control warning lights were also illuminated. The contact was able to continue driving normally however, the warning lights illuminated intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving while 50 MPH, the contact heard an audible chime coming from the center console. The contact stated that the messages, “Electronic Braking System” and “Service ABS” were displayed. The contact stated that the ABS and Traction Control warning lights were also illuminated. The contact was able to continue driving normally however, the warning lights illuminated intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving while 50 MPH, the contact heard an audible chime coming from the center console. The contact stated that the messages, “Electronic Braking System” and “Service ABS” were displayed. The contact stated that the ABS and Traction Control warning lights were also illuminated. The contact was able to continue driving normally however, the warning lights illuminated intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11631288
Notice Date: Dec 17, 2024
Recall Date: Dec 17, 2024
Chrysler (fca Us, Llc)
Campaign: 11630951 Other
Dec 16, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

HCU unit intermittently come On and off. Has the potential for loss of traction control and braking.

Corrective Action:

HCU unit intermittently come On and off. Has the potential for loss of traction control and braking.

Additional Notes:

HCU unit intermittently come On and off. Has the potential for loss of traction control and braking.

Manufacturer: RAM
Mfg Campaign: 11630951
Notice Date: Dec 16, 2024
Recall Date: Dec 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11630951 Other
Dec 16, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

HCU unit intermittently come On and off. Has the potential for loss of traction control and braking.

Corrective Action:

HCU unit intermittently come On and off. Has the potential for loss of traction control and braking.

Additional Notes:

HCU unit intermittently come On and off. Has the potential for loss of traction control and braking.

Manufacturer: RAM
Mfg Campaign: 11630951
Notice Date: Dec 16, 2024
Recall Date: Dec 16, 2024
Chrysler (fca Us, Llc)
Campaign: 11630607 Other
Dec 13, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I received notice of a safety recall concerning the brake/ anti-skid control module. This notice said there was a possibility of complete failure that could result in serious injury or death. I contacted my local dealer and was told the recall wouldn't start until the first quarter of 2025. I told them my dash warning lights were already on. Their advice was to park my vehicle and obtain other transportation because of the danger. This seems to be unreasonable to me. It would cost a lot to rent another truck for that period of time. This seems to be putting my family and me in danger! Is there anyway to proceed earlier?

Corrective Action:

I received notice of a safety recall concerning the brake/ anti-skid control module. This notice said there was a possibility of complete failure that could result in serious injury or death. I contacted my local dealer and was told the recall wouldn't start until the first quarter of 2025. I told them my dash warning lights were already on. Their advice was to park my vehicle and obtain other transportation because of the danger. This seems to be unreasonable to me. It would cost a lot to rent another truck for that period of time. This seems to be putting my family and me in danger! Is there anyway to proceed earlier?

Additional Notes:

I received notice of a safety recall concerning the brake/ anti-skid control module. This notice said there was a possibility of complete failure that could result in serious injury or death. I contacted my local dealer and was told the recall wouldn't start until the first quarter of 2025. I told them my dash warning lights were already on. Their advice was to park my vehicle and obtain other transportation because of the danger. This seems to be unreasonable to me. It would cost a lot to rent another truck for that period of time. This seems to be putting my family and me in danger! Is there anyway to proceed earlier?

Manufacturer: RAM
Mfg Campaign: 11630607
Notice Date: Dec 13, 2024
Recall Date: Dec 13, 2024
Chrysler (fca Us, Llc)
Campaign: 11630248 Other
Dec 11, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Warning lights and loss of ABS braking, and traction control. The computer has been replaced before and the same issue has happened again. I noticed a recall for the same issue and same model year, but was told my vehicle is not covered by this recall. The warning comes and goes very frequently and I am never sure if the ABS will work. This vehicle is used to tow trailers and the lack of ABS brakes is a safety problem.

Corrective Action:

Warning lights and loss of ABS braking, and traction control. The computer has been replaced before and the same issue has happened again. I noticed a recall for the same issue and same model year, but was told my vehicle is not covered by this recall. The warning comes and goes very frequently and I am never sure if the ABS will work. This vehicle is used to tow trailers and the lack of ABS brakes is a safety problem.

Additional Notes:

Warning lights and loss of ABS braking, and traction control. The computer has been replaced before and the same issue has happened again. I noticed a recall for the same issue and same model year, but was told my vehicle is not covered by this recall. The warning comes and goes very frequently and I am never sure if the ABS will work. This vehicle is used to tow trailers and the lack of ABS brakes is a safety problem.

Manufacturer: RAM
Mfg Campaign: 11630248
Notice Date: Dec 11, 2024
Recall Date: Dec 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11629815 Other
Dec 10, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while driving 72 MPH with the cruise control set, the contact slammed on the brake pedal due to approaching a crash in the roadway and the front tires locked. The contact noticed that the front tires were worn down on 16 inches of the tire. The vehicle was vibrating while driving. The contact replaced the front passenger’s side tire. The cruise control was turning on and off independently. The ABS warning light was illuminated and making an abnormal dinging sound. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while driving 72 MPH with the cruise control set, the contact slammed on the brake pedal due to approaching a crash in the roadway and the front tires locked. The contact noticed that the front tires were worn down on 16 inches of the tire. The vehicle was vibrating while driving. The contact replaced the front passenger’s side tire. The cruise control was turning on and off independently. The ABS warning light was illuminated and making an abnormal dinging sound. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while driving 72 MPH with the cruise control set, the contact slammed on the brake pedal due to approaching a crash in the roadway and the front tires locked. The contact noticed that the front tires were worn down on 16 inches of the tire. The vehicle was vibrating while driving. The contact replaced the front passenger’s side tire. The cruise control was turning on and off independently. The ABS warning light was illuminated and making an abnormal dinging sound. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11629815
Notice Date: Dec 10, 2024
Recall Date: Dec 10, 2024
Chrysler (fca Us, Llc)
Campaign: 11629815 Other
Dec 10, 2024
Defect Description:

VEHICLE SPEED CONTROL:CRUISE CONTROL

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated while driving 72 MPH with the cruise control set, the contact slammed on the brake pedal due to approaching a crash in the roadway and the front tires locked. The contact noticed that the front tires were worn down on 16 inches of the tire. The vehicle was vibrating while driving. The contact replaced the front passenger’s side tire. The cruise control was turning on and off independently. The ABS warning light was illuminated and making an abnormal dinging sound. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated while driving 72 MPH with the cruise control set, the contact slammed on the brake pedal due to approaching a crash in the roadway and the front tires locked. The contact noticed that the front tires were worn down on 16 inches of the tire. The vehicle was vibrating while driving. The contact replaced the front passenger’s side tire. The cruise control was turning on and off independently. The ABS warning light was illuminated and making an abnormal dinging sound. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated while driving 72 MPH with the cruise control set, the contact slammed on the brake pedal due to approaching a crash in the roadway and the front tires locked. The contact noticed that the front tires were worn down on 16 inches of the tire. The vehicle was vibrating while driving. The contact replaced the front passenger’s side tire. The cruise control was turning on and off independently. The ABS warning light was illuminated and making an abnormal dinging sound. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11629815
Notice Date: Dec 10, 2024
Recall Date: Dec 10, 2024
Chrysler (fca Us, Llc)
Campaign: 11629376 Other
Dec 7, 2024
Defect Description:

STEERING

Potential Consequences:

A previous recall led to a temporary fix of the steering linkage. This temporary fix was to weld the steering linkage. I can no longer have a wheel alignment done. This causes an increased safety risk. I am constantly subjected to tire blowouts and vehicle handling whether vehicle pull, unsafe vibrations and/or general instability of vehicle. As of this moment FCA US has yet fixed the problem. There is a part that fixes this problem but FCA won’t pay for the part to put on vehicle. There needs to be a recall forcing FCA to permanently fix the existing issue rather than place a bandaid on it.

Corrective Action:

A previous recall led to a temporary fix of the steering linkage. This temporary fix was to weld the steering linkage. I can no longer have a wheel alignment done. This causes an increased safety risk. I am constantly subjected to tire blowouts and vehicle handling whether vehicle pull, unsafe vibrations and/or general instability of vehicle. As of this moment FCA US has yet fixed the problem. There is a part that fixes this problem but FCA won’t pay for the part to put on vehicle. There needs to be a recall forcing FCA to permanently fix the existing issue rather than place a bandaid on it.

Additional Notes:

A previous recall led to a temporary fix of the steering linkage. This temporary fix was to weld the steering linkage. I can no longer have a wheel alignment done. This causes an increased safety risk. I am constantly subjected to tire blowouts and vehicle handling whether vehicle pull, unsafe vibrations and/or general instability of vehicle. As of this moment FCA US has yet fixed the problem. There is a part that fixes this problem but FCA won’t pay for the part to put on vehicle. There needs to be a recall forcing FCA to permanently fix the existing issue rather than place a bandaid on it.

Manufacturer: RAM
Mfg Campaign: 11629376
Notice Date: Dec 7, 2024
Recall Date: Dec 7, 2024

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury