Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling one 2022 Ram 1500 Classic vehicle. The wiring harness may short circuit and prevent the rearview image from displaying. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 65B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97A
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Wrangler, Gladiator, and 2022-2023 Ram 1500 vehicles equipped with a 3.0L diesel engine. The high pressure fuel pump (HPFP) may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. The B-pillar impact sensors may be missing, which can result in delayed air bag deployment or non-deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 33A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles. The front seat belt retractors may have an improperly welded micro gas generator, which can result in seat belt pretensioner failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z95
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z47
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500 vehicles. These vehicles may have been built with incompatible heating, ventilation, and air conditioning systems (HVAC), resulting in the windshield defrosting and defogging system being inoperable to drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y88
Recall Date: Nov 10, 2021
Consumer Complaints
700 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2022 Ram 1500. The contact stated while driving 55 MPH, the front windshield became foggy. The contact stated that the defroster was not working properly. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 21V871000 (Visibility). The failure mileage was 6,500.
Corrective Action:
The contact owns a 2022 Ram 1500. The contact stated while driving 55 MPH, the front windshield became foggy. The contact stated that the defroster was not working properly. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 21V871000 (Visibility). The failure mileage was 6,500.
Additional Notes:
The contact owns a 2022 Ram 1500. The contact stated while driving 55 MPH, the front windshield became foggy. The contact stated that the defroster was not working properly. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the VIN was not included in NHTSA Campaign Number: 21V871000 (Visibility). The failure mileage was 6,500.
Mfg Campaign: 11499961
Recall Date: Jan 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
when coming to a stop engine stall and the emergency brake is automatically engaged. the battery light stay on after restarting the engine. almost got hit in the rear because of this. It been to the dealership three time. no code show up. 12
Corrective Action:
when coming to a stop engine stall and the emergency brake is automatically engaged. the battery light stay on after restarting the engine. almost got hit in the rear because of this. It been to the dealership three time. no code show up. 12
Additional Notes:
when coming to a stop engine stall and the emergency brake is automatically engaged. the battery light stay on after restarting the engine. almost got hit in the rear because of this. It been to the dealership three time. no code show up. 12
Mfg Campaign: 11499325
Recall Date: Dec 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
when coming to a stop engine stall and the emergency brake is automatically engaged. the battery light stay on after restarting the engine. almost got hit in the rear because of this. It been to the dealership three time. no code show up. 12
Corrective Action:
when coming to a stop engine stall and the emergency brake is automatically engaged. the battery light stay on after restarting the engine. almost got hit in the rear because of this. It been to the dealership three time. no code show up. 12
Additional Notes:
when coming to a stop engine stall and the emergency brake is automatically engaged. the battery light stay on after restarting the engine. almost got hit in the rear because of this. It been to the dealership three time. no code show up. 12
Mfg Campaign: 11499325
Recall Date: Dec 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the vehicle at low speed two warning lights/messages appeared: “Service electronic stability control, and auto start/stop unavailable/service auto start/stop.” Auto start/stop no longer functions and neither does ESC, which is a safety hazard. Have appointment to have car serviced at dealer.
Corrective Action:
While driving the vehicle at low speed two warning lights/messages appeared: “Service electronic stability control, and auto start/stop unavailable/service auto start/stop.” Auto start/stop no longer functions and neither does ESC, which is a safety hazard. Have appointment to have car serviced at dealer.
Additional Notes:
While driving the vehicle at low speed two warning lights/messages appeared: “Service electronic stability control, and auto start/stop unavailable/service auto start/stop.” Auto start/stop no longer functions and neither does ESC, which is a safety hazard. Have appointment to have car serviced at dealer.
Mfg Campaign: 11499102
Recall Date: Dec 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Three times while at a stop sign the emergency brake has been activated, the engine has shut off and the transmission has shifted to park. There were no vehicles in front or back of me and no vehicles at the side. One of those times it took several minutes to get the truck started and moving, the other two times it was fairly quick.
Corrective Action:
Three times while at a stop sign the emergency brake has been activated, the engine has shut off and the transmission has shifted to park. There were no vehicles in front or back of me and no vehicles at the side. One of those times it took several minutes to get the truck started and moving, the other two times it was fairly quick.
Additional Notes:
Three times while at a stop sign the emergency brake has been activated, the engine has shut off and the transmission has shifted to park. There were no vehicles in front or back of me and no vehicles at the side. One of those times it took several minutes to get the truck started and moving, the other two times it was fairly quick.
Mfg Campaign: 11499224
Recall Date: Dec 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Three times while at a stop sign the emergency brake has been activated, the engine has shut off and the transmission has shifted to park. There were no vehicles in front or back of me and no vehicles at the side. One of those times it took several minutes to get the truck started and moving, the other two times it was fairly quick.
Corrective Action:
Three times while at a stop sign the emergency brake has been activated, the engine has shut off and the transmission has shifted to park. There were no vehicles in front or back of me and no vehicles at the side. One of those times it took several minutes to get the truck started and moving, the other two times it was fairly quick.
Additional Notes:
Three times while at a stop sign the emergency brake has been activated, the engine has shut off and the transmission has shifted to park. There were no vehicles in front or back of me and no vehicles at the side. One of those times it took several minutes to get the truck started and moving, the other two times it was fairly quick.
Mfg Campaign: 11499224
Recall Date: Dec 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The front windshield would not defrost. I had viability only in the center. The two sides were iced up and would not clear. There is flow from the center section and little or no flow on the sides.
Corrective Action:
The front windshield would not defrost. I had viability only in the center. The two sides were iced up and would not clear. There is flow from the center section and little or no flow on the sides.
Additional Notes:
The front windshield would not defrost. I had viability only in the center. The two sides were iced up and would not clear. There is flow from the center section and little or no flow on the sides.
Mfg Campaign: 11498898
Recall Date: Dec 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I reported the defrost problem previously. Reference # 11498898. The front window on the sides would not clear the ice. I had been driving for 45 minutes. Not much air comes out of the dash on the sides. I have since downloaded a video of my window instead of just a picture.
Corrective Action:
I reported the defrost problem previously. Reference # 11498898. The front window on the sides would not clear the ice. I had been driving for 45 minutes. Not much air comes out of the dash on the sides. I have since downloaded a video of my window instead of just a picture.
Additional Notes:
I reported the defrost problem previously. Reference # 11498898. The front window on the sides would not clear the ice. I had been driving for 45 minutes. Not much air comes out of the dash on the sides. I have since downloaded a video of my window instead of just a picture.
Mfg Campaign: 11498913
Recall Date: Dec 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
This multifunction (split tailgate) will not close properly. I must slam it shut multiple time before it will latch properly. The dealership has tried to fix it multiple times and has been unsuccessful in doing so. They tell me I have to live with it now.
Corrective Action:
This multifunction (split tailgate) will not close properly. I must slam it shut multiple time before it will latch properly. The dealership has tried to fix it multiple times and has been unsuccessful in doing so. They tell me I have to live with it now.
Additional Notes:
This multifunction (split tailgate) will not close properly. I must slam it shut multiple time before it will latch properly. The dealership has tried to fix it multiple times and has been unsuccessful in doing so. They tell me I have to live with it now.
Mfg Campaign: 11498033
Recall Date: Dec 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Sat. 7/16/22 ~ 3:05pm (7,427 mi) - While pulling out of my neighborhood onto the main road, the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck sticking into the roadway about a foot (& another vehicle behind me). Oncoming traffic in the lane was able to go around me still. Thankfully traffic was light and I wasn’t stuck further out in the road when it happened… or Mon-Fri when it’s busier. I noticed the “Battery” fault symbol on the dash but was able to restart the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 35 min drive to work, I had the digital gauges up on the radio and could see the battery voltage was at 11.9v - 12.0v for the entire drive to work. Sun. 7/17/22 ~ 12:15am to 12:45am - After sitting for 8hrs, I came out expecting to need a jumpstart to get home and found the truck started right up. I pulled up the digital gauges on the radio and the dash cluster and saw the battery voltage was at 13.9v -14.0v. That seemed weird, but perhaps the 48v Li eTorque Battery recharged the 12v system? During the 35min drive home from work, I noticed the battery voltage continued to drop to 13.3v, 13,2v, & 13.0v by the time I got home. Mon. 7/18/22 ~ 7:30am - Dropped the truck off to get it looked at/potential issue entered into the system. Dealer kept the truck for a few days, making several small trips with the truck and couldn't replicate the issue. Tue. 12/14/22 ~ 3:03 pm (15,222 miles) - while making a left turn from onto a side road the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck stuck in the oncoming Lane. Oncoming traffic luckily stopped for me to clear the road. Same scenario as before, with the “Battery” fault symbol on the dash but was able to start the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 30 min drive the digital gauges show the battery at 11.8v to 12.0v. 2hrs later fine.
Corrective Action:
Sat. 7/16/22 ~ 3:05pm (7,427 mi) - While pulling out of my neighborhood onto the main road, the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck sticking into the roadway about a foot (& another vehicle behind me). Oncoming traffic in the lane was able to go around me still. Thankfully traffic was light and I wasn’t stuck further out in the road when it happened… or Mon-Fri when it’s busier. I noticed the “Battery” fault symbol on the dash but was able to restart the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 35 min drive to work, I had the digital gauges up on the radio and could see the battery voltage was at 11.9v - 12.0v for the entire drive to work. Sun. 7/17/22 ~ 12:15am to 12:45am - After sitting for 8hrs, I came out expecting to need a jumpstart to get home and found the truck started right up. I pulled up the digital gauges on the radio and the dash cluster and saw the battery voltage was at 13.9v -14.0v. That seemed weird, but perhaps the 48v Li eTorque Battery recharged the 12v system? During the 35min drive home from work, I noticed the battery voltage continued to drop to 13.3v, 13,2v, & 13.0v by the time I got home. Mon. 7/18/22 ~ 7:30am - Dropped the truck off to get it looked at/potential issue entered into the system. Dealer kept the truck for a few days, making several small trips with the truck and couldn't replicate the issue. Tue. 12/14/22 ~ 3:03 pm (15,222 miles) - while making a left turn from onto a side road the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck stuck in the oncoming Lane. Oncoming traffic luckily stopped for me to clear the road. Same scenario as before, with the “Battery” fault symbol on the dash but was able to start the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 30 min drive the digital gauges show the battery at 11.8v to 12.0v. 2hrs later fine.
Additional Notes:
Sat. 7/16/22 ~ 3:05pm (7,427 mi) - While pulling out of my neighborhood onto the main road, the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck sticking into the roadway about a foot (& another vehicle behind me). Oncoming traffic in the lane was able to go around me still. Thankfully traffic was light and I wasn’t stuck further out in the road when it happened… or Mon-Fri when it’s busier. I noticed the “Battery” fault symbol on the dash but was able to restart the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 35 min drive to work, I had the digital gauges up on the radio and could see the battery voltage was at 11.9v - 12.0v for the entire drive to work. Sun. 7/17/22 ~ 12:15am to 12:45am - After sitting for 8hrs, I came out expecting to need a jumpstart to get home and found the truck started right up. I pulled up the digital gauges on the radio and the dash cluster and saw the battery voltage was at 13.9v -14.0v. That seemed weird, but perhaps the 48v Li eTorque Battery recharged the 12v system? During the 35min drive home from work, I noticed the battery voltage continued to drop to 13.3v, 13,2v, & 13.0v by the time I got home. Mon. 7/18/22 ~ 7:30am - Dropped the truck off to get it looked at/potential issue entered into the system. Dealer kept the truck for a few days, making several small trips with the truck and couldn't replicate the issue. Tue. 12/14/22 ~ 3:03 pm (15,222 miles) - while making a left turn from onto a side road the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck stuck in the oncoming Lane. Oncoming traffic luckily stopped for me to clear the road. Same scenario as before, with the “Battery” fault symbol on the dash but was able to start the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 30 min drive the digital gauges show the battery at 11.8v to 12.0v. 2hrs later fine.
Mfg Campaign: 11497636
Recall Date: Dec 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Sat. 7/16/22 ~ 3:05pm (7,427 mi) - While pulling out of my neighborhood onto the main road, the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck sticking into the roadway about a foot (& another vehicle behind me). Oncoming traffic in the lane was able to go around me still. Thankfully traffic was light and I wasn’t stuck further out in the road when it happened… or Mon-Fri when it’s busier. I noticed the “Battery” fault symbol on the dash but was able to restart the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 35 min drive to work, I had the digital gauges up on the radio and could see the battery voltage was at 11.9v - 12.0v for the entire drive to work. Sun. 7/17/22 ~ 12:15am to 12:45am - After sitting for 8hrs, I came out expecting to need a jumpstart to get home and found the truck started right up. I pulled up the digital gauges on the radio and the dash cluster and saw the battery voltage was at 13.9v -14.0v. That seemed weird, but perhaps the 48v Li eTorque Battery recharged the 12v system? During the 35min drive home from work, I noticed the battery voltage continued to drop to 13.3v, 13,2v, & 13.0v by the time I got home. Mon. 7/18/22 ~ 7:30am - Dropped the truck off to get it looked at/potential issue entered into the system. Dealer kept the truck for a few days, making several small trips with the truck and couldn't replicate the issue. Tue. 12/14/22 ~ 3:03 pm (15,222 miles) - while making a left turn from onto a side road the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck stuck in the oncoming Lane. Oncoming traffic luckily stopped for me to clear the road. Same scenario as before, with the “Battery” fault symbol on the dash but was able to start the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 30 min drive the digital gauges show the battery at 11.8v to 12.0v. 2hrs later fine.
Corrective Action:
Sat. 7/16/22 ~ 3:05pm (7,427 mi) - While pulling out of my neighborhood onto the main road, the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck sticking into the roadway about a foot (& another vehicle behind me). Oncoming traffic in the lane was able to go around me still. Thankfully traffic was light and I wasn’t stuck further out in the road when it happened… or Mon-Fri when it’s busier. I noticed the “Battery” fault symbol on the dash but was able to restart the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 35 min drive to work, I had the digital gauges up on the radio and could see the battery voltage was at 11.9v - 12.0v for the entire drive to work. Sun. 7/17/22 ~ 12:15am to 12:45am - After sitting for 8hrs, I came out expecting to need a jumpstart to get home and found the truck started right up. I pulled up the digital gauges on the radio and the dash cluster and saw the battery voltage was at 13.9v -14.0v. That seemed weird, but perhaps the 48v Li eTorque Battery recharged the 12v system? During the 35min drive home from work, I noticed the battery voltage continued to drop to 13.3v, 13,2v, & 13.0v by the time I got home. Mon. 7/18/22 ~ 7:30am - Dropped the truck off to get it looked at/potential issue entered into the system. Dealer kept the truck for a few days, making several small trips with the truck and couldn't replicate the issue. Tue. 12/14/22 ~ 3:03 pm (15,222 miles) - while making a left turn from onto a side road the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck stuck in the oncoming Lane. Oncoming traffic luckily stopped for me to clear the road. Same scenario as before, with the “Battery” fault symbol on the dash but was able to start the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 30 min drive the digital gauges show the battery at 11.8v to 12.0v. 2hrs later fine.
Additional Notes:
Sat. 7/16/22 ~ 3:05pm (7,427 mi) - While pulling out of my neighborhood onto the main road, the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck sticking into the roadway about a foot (& another vehicle behind me). Oncoming traffic in the lane was able to go around me still. Thankfully traffic was light and I wasn’t stuck further out in the road when it happened… or Mon-Fri when it’s busier. I noticed the “Battery” fault symbol on the dash but was able to restart the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 35 min drive to work, I had the digital gauges up on the radio and could see the battery voltage was at 11.9v - 12.0v for the entire drive to work. Sun. 7/17/22 ~ 12:15am to 12:45am - After sitting for 8hrs, I came out expecting to need a jumpstart to get home and found the truck started right up. I pulled up the digital gauges on the radio and the dash cluster and saw the battery voltage was at 13.9v -14.0v. That seemed weird, but perhaps the 48v Li eTorque Battery recharged the 12v system? During the 35min drive home from work, I noticed the battery voltage continued to drop to 13.3v, 13,2v, & 13.0v by the time I got home. Mon. 7/18/22 ~ 7:30am - Dropped the truck off to get it looked at/potential issue entered into the system. Dealer kept the truck for a few days, making several small trips with the truck and couldn't replicate the issue. Tue. 12/14/22 ~ 3:03 pm (15,222 miles) - while making a left turn from onto a side road the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck stuck in the oncoming Lane. Oncoming traffic luckily stopped for me to clear the road. Same scenario as before, with the “Battery” fault symbol on the dash but was able to start the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 30 min drive the digital gauges show the battery at 11.8v to 12.0v. 2hrs later fine.
Mfg Campaign: 11497636
Recall Date: Dec 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Sat. 7/16/22 ~ 3:05pm (7,427 mi) - While pulling out of my neighborhood onto the main road, the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck sticking into the roadway about a foot (& another vehicle behind me). Oncoming traffic in the lane was able to go around me still. Thankfully traffic was light and I wasn’t stuck further out in the road when it happened… or Mon-Fri when it’s busier. I noticed the “Battery” fault symbol on the dash but was able to restart the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 35 min drive to work, I had the digital gauges up on the radio and could see the battery voltage was at 11.9v - 12.0v for the entire drive to work. Sun. 7/17/22 ~ 12:15am to 12:45am - After sitting for 8hrs, I came out expecting to need a jumpstart to get home and found the truck started right up. I pulled up the digital gauges on the radio and the dash cluster and saw the battery voltage was at 13.9v -14.0v. That seemed weird, but perhaps the 48v Li eTorque Battery recharged the 12v system? During the 35min drive home from work, I noticed the battery voltage continued to drop to 13.3v, 13,2v, & 13.0v by the time I got home. Mon. 7/18/22 ~ 7:30am - Dropped the truck off to get it looked at/potential issue entered into the system. Dealer kept the truck for a few days, making several small trips with the truck and couldn't replicate the issue. Tue. 12/14/22 ~ 3:03 pm (15,222 miles) - while making a left turn from onto a side road the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck stuck in the oncoming Lane. Oncoming traffic luckily stopped for me to clear the road. Same scenario as before, with the “Battery” fault symbol on the dash but was able to start the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 30 min drive the digital gauges show the battery at 11.8v to 12.0v. 2hrs later fine.
Corrective Action:
Sat. 7/16/22 ~ 3:05pm (7,427 mi) - While pulling out of my neighborhood onto the main road, the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck sticking into the roadway about a foot (& another vehicle behind me). Oncoming traffic in the lane was able to go around me still. Thankfully traffic was light and I wasn’t stuck further out in the road when it happened… or Mon-Fri when it’s busier. I noticed the “Battery” fault symbol on the dash but was able to restart the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 35 min drive to work, I had the digital gauges up on the radio and could see the battery voltage was at 11.9v - 12.0v for the entire drive to work. Sun. 7/17/22 ~ 12:15am to 12:45am - After sitting for 8hrs, I came out expecting to need a jumpstart to get home and found the truck started right up. I pulled up the digital gauges on the radio and the dash cluster and saw the battery voltage was at 13.9v -14.0v. That seemed weird, but perhaps the 48v Li eTorque Battery recharged the 12v system? During the 35min drive home from work, I noticed the battery voltage continued to drop to 13.3v, 13,2v, & 13.0v by the time I got home. Mon. 7/18/22 ~ 7:30am - Dropped the truck off to get it looked at/potential issue entered into the system. Dealer kept the truck for a few days, making several small trips with the truck and couldn't replicate the issue. Tue. 12/14/22 ~ 3:03 pm (15,222 miles) - while making a left turn from onto a side road the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck stuck in the oncoming Lane. Oncoming traffic luckily stopped for me to clear the road. Same scenario as before, with the “Battery” fault symbol on the dash but was able to start the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 30 min drive the digital gauges show the battery at 11.8v to 12.0v. 2hrs later fine.
Additional Notes:
Sat. 7/16/22 ~ 3:05pm (7,427 mi) - While pulling out of my neighborhood onto the main road, the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck sticking into the roadway about a foot (& another vehicle behind me). Oncoming traffic in the lane was able to go around me still. Thankfully traffic was light and I wasn’t stuck further out in the road when it happened… or Mon-Fri when it’s busier. I noticed the “Battery” fault symbol on the dash but was able to restart the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 35 min drive to work, I had the digital gauges up on the radio and could see the battery voltage was at 11.9v - 12.0v for the entire drive to work. Sun. 7/17/22 ~ 12:15am to 12:45am - After sitting for 8hrs, I came out expecting to need a jumpstart to get home and found the truck started right up. I pulled up the digital gauges on the radio and the dash cluster and saw the battery voltage was at 13.9v -14.0v. That seemed weird, but perhaps the 48v Li eTorque Battery recharged the 12v system? During the 35min drive home from work, I noticed the battery voltage continued to drop to 13.3v, 13,2v, & 13.0v by the time I got home. Mon. 7/18/22 ~ 7:30am - Dropped the truck off to get it looked at/potential issue entered into the system. Dealer kept the truck for a few days, making several small trips with the truck and couldn't replicate the issue. Tue. 12/14/22 ~ 3:03 pm (15,222 miles) - while making a left turn from onto a side road the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck stuck in the oncoming Lane. Oncoming traffic luckily stopped for me to clear the road. Same scenario as before, with the “Battery” fault symbol on the dash but was able to start the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 30 min drive the digital gauges show the battery at 11.8v to 12.0v. 2hrs later fine.
Mfg Campaign: 11497636
Recall Date: Dec 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle is equipped with “e-torque” auto stop/start feature. Was driving vehicle about 20-25 mph on road within grocery store parking lot area and approached stop sign. As I came to a stop the vehicle shut the engine off like normal and as I released the brake (which is when the vehicle automatically starts again) it started and I turned right to have the engine shut off again with no warning. Vehicle came to stop on road with traffic and automatically shifted vehicle into park and set e-brake. I didn’t know what happened at the moment and was confused why I lost power. I started the engine again and shifted into drive and deactivated the parking brake. Called dealer immediately after and made an appt for vehicle to be seen. No warning lights persisted after the incident took place. Seems like a very serious safety issue that should be investigated.
Corrective Action:
Vehicle is equipped with “e-torque” auto stop/start feature. Was driving vehicle about 20-25 mph on road within grocery store parking lot area and approached stop sign. As I came to a stop the vehicle shut the engine off like normal and as I released the brake (which is when the vehicle automatically starts again) it started and I turned right to have the engine shut off again with no warning. Vehicle came to stop on road with traffic and automatically shifted vehicle into park and set e-brake. I didn’t know what happened at the moment and was confused why I lost power. I started the engine again and shifted into drive and deactivated the parking brake. Called dealer immediately after and made an appt for vehicle to be seen. No warning lights persisted after the incident took place. Seems like a very serious safety issue that should be investigated.
Additional Notes:
Vehicle is equipped with “e-torque” auto stop/start feature. Was driving vehicle about 20-25 mph on road within grocery store parking lot area and approached stop sign. As I came to a stop the vehicle shut the engine off like normal and as I released the brake (which is when the vehicle automatically starts again) it started and I turned right to have the engine shut off again with no warning. Vehicle came to stop on road with traffic and automatically shifted vehicle into park and set e-brake. I didn’t know what happened at the moment and was confused why I lost power. I started the engine again and shifted into drive and deactivated the parking brake. Called dealer immediately after and made an appt for vehicle to be seen. No warning lights persisted after the incident took place. Seems like a very serious safety issue that should be investigated.
Mfg Campaign: 11497346
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle is equipped with “e-torque” auto stop/start feature. Was driving vehicle about 20-25 mph on road within grocery store parking lot area and approached stop sign. As I came to a stop the vehicle shut the engine off like normal and as I released the brake (which is when the vehicle automatically starts again) it started and I turned right to have the engine shut off again with no warning. Vehicle came to stop on road with traffic and automatically shifted vehicle into park and set e-brake. I didn’t know what happened at the moment and was confused why I lost power. I started the engine again and shifted into drive and deactivated the parking brake. Called dealer immediately after and made an appt for vehicle to be seen. No warning lights persisted after the incident took place. Seems like a very serious safety issue that should be investigated.
Corrective Action:
Vehicle is equipped with “e-torque” auto stop/start feature. Was driving vehicle about 20-25 mph on road within grocery store parking lot area and approached stop sign. As I came to a stop the vehicle shut the engine off like normal and as I released the brake (which is when the vehicle automatically starts again) it started and I turned right to have the engine shut off again with no warning. Vehicle came to stop on road with traffic and automatically shifted vehicle into park and set e-brake. I didn’t know what happened at the moment and was confused why I lost power. I started the engine again and shifted into drive and deactivated the parking brake. Called dealer immediately after and made an appt for vehicle to be seen. No warning lights persisted after the incident took place. Seems like a very serious safety issue that should be investigated.
Additional Notes:
Vehicle is equipped with “e-torque” auto stop/start feature. Was driving vehicle about 20-25 mph on road within grocery store parking lot area and approached stop sign. As I came to a stop the vehicle shut the engine off like normal and as I released the brake (which is when the vehicle automatically starts again) it started and I turned right to have the engine shut off again with no warning. Vehicle came to stop on road with traffic and automatically shifted vehicle into park and set e-brake. I didn’t know what happened at the moment and was confused why I lost power. I started the engine again and shifted into drive and deactivated the parking brake. Called dealer immediately after and made an appt for vehicle to be seen. No warning lights persisted after the incident took place. Seems like a very serious safety issue that should be investigated.
Mfg Campaign: 11497346
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle is equipped with “e-torque” auto stop/start feature. Was driving vehicle about 20-25 mph on road within grocery store parking lot area and approached stop sign. As I came to a stop the vehicle shut the engine off like normal and as I released the brake (which is when the vehicle automatically starts again) it started and I turned right to have the engine shut off again with no warning. Vehicle came to stop on road with traffic and automatically shifted vehicle into park and set e-brake. I didn’t know what happened at the moment and was confused why I lost power. I started the engine again and shifted into drive and deactivated the parking brake. Called dealer immediately after and made an appt for vehicle to be seen. No warning lights persisted after the incident took place. Seems like a very serious safety issue that should be investigated.
Corrective Action:
Vehicle is equipped with “e-torque” auto stop/start feature. Was driving vehicle about 20-25 mph on road within grocery store parking lot area and approached stop sign. As I came to a stop the vehicle shut the engine off like normal and as I released the brake (which is when the vehicle automatically starts again) it started and I turned right to have the engine shut off again with no warning. Vehicle came to stop on road with traffic and automatically shifted vehicle into park and set e-brake. I didn’t know what happened at the moment and was confused why I lost power. I started the engine again and shifted into drive and deactivated the parking brake. Called dealer immediately after and made an appt for vehicle to be seen. No warning lights persisted after the incident took place. Seems like a very serious safety issue that should be investigated.
Additional Notes:
Vehicle is equipped with “e-torque” auto stop/start feature. Was driving vehicle about 20-25 mph on road within grocery store parking lot area and approached stop sign. As I came to a stop the vehicle shut the engine off like normal and as I released the brake (which is when the vehicle automatically starts again) it started and I turned right to have the engine shut off again with no warning. Vehicle came to stop on road with traffic and automatically shifted vehicle into park and set e-brake. I didn’t know what happened at the moment and was confused why I lost power. I started the engine again and shifted into drive and deactivated the parking brake. Called dealer immediately after and made an appt for vehicle to be seen. No warning lights persisted after the incident took place. Seems like a very serious safety issue that should be investigated.
Mfg Campaign: 11497346
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Was driving less than 10 mph and we to make a left turn. As I turned the engine shut down and the emergency brake came on. I was stuck in the intersection. I have less than 200 miles on the truck. I was finally able to restart it.
Corrective Action:
Was driving less than 10 mph and we to make a left turn. As I turned the engine shut down and the emergency brake came on. I was stuck in the intersection. I have less than 200 miles on the truck. I was finally able to restart it.
Additional Notes:
Was driving less than 10 mph and we to make a left turn. As I turned the engine shut down and the emergency brake came on. I was stuck in the intersection. I have less than 200 miles on the truck. I was finally able to restart it.
Mfg Campaign: 11496300
Recall Date: Dec 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Was driving less than 10 mph and we to make a left turn. As I turned the engine shut down and the emergency brake came on. I was stuck in the intersection. I have less than 200 miles on the truck. I was finally able to restart it.
Corrective Action:
Was driving less than 10 mph and we to make a left turn. As I turned the engine shut down and the emergency brake came on. I was stuck in the intersection. I have less than 200 miles on the truck. I was finally able to restart it.
Additional Notes:
Was driving less than 10 mph and we to make a left turn. As I turned the engine shut down and the emergency brake came on. I was stuck in the intersection. I have less than 200 miles on the truck. I was finally able to restart it.
Mfg Campaign: 11496300
Recall Date: Dec 6, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The large 12in screen in the middle of the dash that controls all of the safety functions, the radio, temperature controls, rear view camera, etc went blank and was accompanied by an extremely loud beeping noise. I was driving at speed when this happened and almost lost control of the truck. I’m terrified to continue to drive the truck because I don’t know if it will happen again. I also don’t know what works and what doesn’t.
Corrective Action:
The large 12in screen in the middle of the dash that controls all of the safety functions, the radio, temperature controls, rear view camera, etc went blank and was accompanied by an extremely loud beeping noise. I was driving at speed when this happened and almost lost control of the truck. I’m terrified to continue to drive the truck because I don’t know if it will happen again. I also don’t know what works and what doesn’t.
Additional Notes:
The large 12in screen in the middle of the dash that controls all of the safety functions, the radio, temperature controls, rear view camera, etc went blank and was accompanied by an extremely loud beeping noise. I was driving at speed when this happened and almost lost control of the truck. I’m terrified to continue to drive the truck because I don’t know if it will happen again. I also don’t know what works and what doesn’t.
Mfg Campaign: 11495932
Recall Date: Dec 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Just purchased brand new and has 681 miles. All the coolant has leaked out onto exhaust causing steam to come into the cab. All over everywhere. The resouvoir is below the minimum level. I stopped the vehicle and was unable to return home because of fear of running out of fluid. The fumes came through the vents. This vehicle only has 681 miles. I purchased this one week ago
Corrective Action:
Just purchased brand new and has 681 miles. All the coolant has leaked out onto exhaust causing steam to come into the cab. All over everywhere. The resouvoir is below the minimum level. I stopped the vehicle and was unable to return home because of fear of running out of fluid. The fumes came through the vents. This vehicle only has 681 miles. I purchased this one week ago
Additional Notes:
Just purchased brand new and has 681 miles. All the coolant has leaked out onto exhaust causing steam to come into the cab. All over everywhere. The resouvoir is below the minimum level. I stopped the vehicle and was unable to return home because of fear of running out of fluid. The fumes came through the vents. This vehicle only has 681 miles. I purchased this one week ago
Mfg Campaign: 11495993
Recall Date: Dec 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Just purchased brand new and has 681 miles. All the coolant has leaked out onto exhaust causing steam to come into the cab. All over everywhere. The resouvoir is below the minimum level. I stopped the vehicle and was unable to return home because of fear of running out of fluid. The fumes came through the vents. This vehicle only has 681 miles. I purchased this one week ago
Corrective Action:
Just purchased brand new and has 681 miles. All the coolant has leaked out onto exhaust causing steam to come into the cab. All over everywhere. The resouvoir is below the minimum level. I stopped the vehicle and was unable to return home because of fear of running out of fluid. The fumes came through the vents. This vehicle only has 681 miles. I purchased this one week ago
Additional Notes:
Just purchased brand new and has 681 miles. All the coolant has leaked out onto exhaust causing steam to come into the cab. All over everywhere. The resouvoir is below the minimum level. I stopped the vehicle and was unable to return home because of fear of running out of fluid. The fumes came through the vents. This vehicle only has 681 miles. I purchased this one week ago
Mfg Campaign: 11495993
Recall Date: Dec 4, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury