Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W70
Recall Date: Oct 8, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W52
Recall Date: Jun 25, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Consumer Complaints
706 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
First intermittent ticking from engine.Then sudden loud exhaust noise at 15,000 miles. Hemi engine known to have rusted bolts/cracked manifolds in past. Recall?
Corrective Action:
First intermittent ticking from engine.Then sudden loud exhaust noise at 15,000 miles. Hemi engine known to have rusted bolts/cracked manifolds in past. Recall?
Additional Notes:
First intermittent ticking from engine.Then sudden loud exhaust noise at 15,000 miles. Hemi engine known to have rusted bolts/cracked manifolds in past. Recall?
Mfg Campaign: 11510571
Recall Date: Mar 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Both driver/passenger side adjustable sun visors broke while driving the vehicle, causing the visor to smack me in the face, and almost veering into another street lane without intention to do so. Now that they are both broken, it is ineffective to use in order to block the sun from blinding the driver while operating the vehicle. This presents a very unsafe driving condition, as they are constantly dropping from the fastening arm. Before I attempt to purchase new replacements, I feel this should be replaced at cost by the manufacturer cause there is intricate wiring inside the arms which have detached from the fastener. My vehicle isn't even three years of age and the sun visors are not handled rigorously outside of normal operation handling. See photos provided.
Corrective Action:
Both driver/passenger side adjustable sun visors broke while driving the vehicle, causing the visor to smack me in the face, and almost veering into another street lane without intention to do so. Now that they are both broken, it is ineffective to use in order to block the sun from blinding the driver while operating the vehicle. This presents a very unsafe driving condition, as they are constantly dropping from the fastening arm. Before I attempt to purchase new replacements, I feel this should be replaced at cost by the manufacturer cause there is intricate wiring inside the arms which have detached from the fastener. My vehicle isn't even three years of age and the sun visors are not handled rigorously outside of normal operation handling. See photos provided.
Additional Notes:
Both driver/passenger side adjustable sun visors broke while driving the vehicle, causing the visor to smack me in the face, and almost veering into another street lane without intention to do so. Now that they are both broken, it is ineffective to use in order to block the sun from blinding the driver while operating the vehicle. This presents a very unsafe driving condition, as they are constantly dropping from the fastening arm. Before I attempt to purchase new replacements, I feel this should be replaced at cost by the manufacturer cause there is intricate wiring inside the arms which have detached from the fastener. My vehicle isn't even three years of age and the sun visors are not handled rigorously outside of normal operation handling. See photos provided.
Mfg Campaign: 11510279
Recall Date: Mar 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The last 3 times I tried to fill my fuel tank the fuel would trickle in to the tank and the pump would shut off. The last time when the tank was finally full, after 10 plus minutes of fueling, the pump did not shut off and gas splashed back at me. It is not the pump because the fill ups were at different gas stations. There has been a Service Tech Bulletin but when I contact RAM they gave me the impression that I would be responsible for the cost of the repairs. This problem is well documented online, numerous complaints, and I feel it is a tremendous safety issue. I have an open case with FCA and we will see how that goes.
Corrective Action:
The last 3 times I tried to fill my fuel tank the fuel would trickle in to the tank and the pump would shut off. The last time when the tank was finally full, after 10 plus minutes of fueling, the pump did not shut off and gas splashed back at me. It is not the pump because the fill ups were at different gas stations. There has been a Service Tech Bulletin but when I contact RAM they gave me the impression that I would be responsible for the cost of the repairs. This problem is well documented online, numerous complaints, and I feel it is a tremendous safety issue. I have an open case with FCA and we will see how that goes.
Additional Notes:
The last 3 times I tried to fill my fuel tank the fuel would trickle in to the tank and the pump would shut off. The last time when the tank was finally full, after 10 plus minutes of fueling, the pump did not shut off and gas splashed back at me. It is not the pump because the fill ups were at different gas stations. There has been a Service Tech Bulletin but when I contact RAM they gave me the impression that I would be responsible for the cost of the repairs. This problem is well documented online, numerous complaints, and I feel it is a tremendous safety issue. I have an open case with FCA and we will see how that goes.
Mfg Campaign: 11509791
Recall Date: Mar 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2020 Ram 1500. The contact stated that after parking the vehicle, the air ride suspension system malfunctioned, causing the frame of the vehicle to be lowered. The contact stated that the failure sometimes occurred on one suspension, and at other times on all the four suspensions. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. After retrieving the vehicle, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 300. The contact stated that they have taken their vehicle to the dealership several times in an attempt to get it repaired but with no luck. The issue seems to be weather related since the most failures were reported when it was cold out.
Corrective Action:
The contact owns a 2020 Ram 1500. The contact stated that after parking the vehicle, the air ride suspension system malfunctioned, causing the frame of the vehicle to be lowered. The contact stated that the failure sometimes occurred on one suspension, and at other times on all the four suspensions. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. After retrieving the vehicle, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 300. The contact stated that they have taken their vehicle to the dealership several times in an attempt to get it repaired but with no luck. The issue seems to be weather related since the most failures were reported when it was cold out.
Additional Notes:
The contact owns a 2020 Ram 1500. The contact stated that after parking the vehicle, the air ride suspension system malfunctioned, causing the frame of the vehicle to be lowered. The contact stated that the failure sometimes occurred on one suspension, and at other times on all the four suspensions. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. After retrieving the vehicle, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 300. The contact stated that they have taken their vehicle to the dealership several times in an attempt to get it repaired but with no luck. The issue seems to be weather related since the most failures were reported when it was cold out.
Mfg Campaign: 11509885
Recall Date: Mar 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ram 1500. The contact stated that the vehicle was taken to be serviced by an independent mechanic, and the mechanic noticed an abnormal sound coming from the fuel injectors. Additionally, the contact stated that the vehicle was consuming an excessive amount of gasoline in a short period of time. The vehicle was not diagnosed nor repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Corrective Action:
The contact owns a 2020 Ram 1500. The contact stated that the vehicle was taken to be serviced by an independent mechanic, and the mechanic noticed an abnormal sound coming from the fuel injectors. Additionally, the contact stated that the vehicle was consuming an excessive amount of gasoline in a short period of time. The vehicle was not diagnosed nor repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Additional Notes:
The contact owns a 2020 Ram 1500. The contact stated that the vehicle was taken to be serviced by an independent mechanic, and the mechanic noticed an abnormal sound coming from the fuel injectors. Additionally, the contact stated that the vehicle was consuming an excessive amount of gasoline in a short period of time. The vehicle was not diagnosed nor repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Mfg Campaign: 11508988
Recall Date: Feb 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Potential Consequences:
The contact owns a 2020 Ram 1500. The contact stated that the vehicle was taken to be serviced by an independent mechanic, and the mechanic noticed an abnormal sound coming from the fuel injectors. Additionally, the contact stated that the vehicle was consuming an excessive amount of gasoline in a short period of time. The vehicle was not diagnosed nor repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Corrective Action:
The contact owns a 2020 Ram 1500. The contact stated that the vehicle was taken to be serviced by an independent mechanic, and the mechanic noticed an abnormal sound coming from the fuel injectors. Additionally, the contact stated that the vehicle was consuming an excessive amount of gasoline in a short period of time. The vehicle was not diagnosed nor repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Additional Notes:
The contact owns a 2020 Ram 1500. The contact stated that the vehicle was taken to be serviced by an independent mechanic, and the mechanic noticed an abnormal sound coming from the fuel injectors. Additionally, the contact stated that the vehicle was consuming an excessive amount of gasoline in a short period of time. The vehicle was not diagnosed nor repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Mfg Campaign: 11508988
Recall Date: Feb 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
This occurred twice under normal operating conditions. Started to proceed when light turned green RPMs went to 6000 and the gas pedal became mush no power, had to put truck back in neutral and then drive. That fixed the problem. This also occurred why driving on highway at 70MPH,applied gas and the RPMS went to 6000 pedal became mush basically lost power then put in neutral then drive again and the problem was fixed.
Corrective Action:
This occurred twice under normal operating conditions. Started to proceed when light turned green RPMs went to 6000 and the gas pedal became mush no power, had to put truck back in neutral and then drive. That fixed the problem. This also occurred why driving on highway at 70MPH,applied gas and the RPMS went to 6000 pedal became mush basically lost power then put in neutral then drive again and the problem was fixed.
Additional Notes:
This occurred twice under normal operating conditions. Started to proceed when light turned green RPMs went to 6000 and the gas pedal became mush no power, had to put truck back in neutral and then drive. That fixed the problem. This also occurred why driving on highway at 70MPH,applied gas and the RPMS went to 6000 pedal became mush basically lost power then put in neutral then drive again and the problem was fixed.
Mfg Campaign: 11508040
Recall Date: Feb 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
This occurred twice under normal operating conditions. Started to proceed when light turned green RPMs went to 6000 and the gas pedal became mush no power, had to put truck back in neutral and then drive. That fixed the problem. This also occurred why driving on highway at 70MPH,applied gas and the RPMS went to 6000 pedal became mush basically lost power then put in neutral then drive again and the problem was fixed.
Corrective Action:
This occurred twice under normal operating conditions. Started to proceed when light turned green RPMs went to 6000 and the gas pedal became mush no power, had to put truck back in neutral and then drive. That fixed the problem. This also occurred why driving on highway at 70MPH,applied gas and the RPMS went to 6000 pedal became mush basically lost power then put in neutral then drive again and the problem was fixed.
Additional Notes:
This occurred twice under normal operating conditions. Started to proceed when light turned green RPMs went to 6000 and the gas pedal became mush no power, had to put truck back in neutral and then drive. That fixed the problem. This also occurred why driving on highway at 70MPH,applied gas and the RPMS went to 6000 pedal became mush basically lost power then put in neutral then drive again and the problem was fixed.
Mfg Campaign: 11508040
Recall Date: Feb 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2020 Ram Rebel. The back window has three leaks with the one in the center being the worst. It is ruining my back seat from the water coming in whenever it rains. It appears all three leaks are coming from the top of the window.
Corrective Action:
I have a 2020 Ram Rebel. The back window has three leaks with the one in the center being the worst. It is ruining my back seat from the water coming in whenever it rains. It appears all three leaks are coming from the top of the window.
Additional Notes:
I have a 2020 Ram Rebel. The back window has three leaks with the one in the center being the worst. It is ruining my back seat from the water coming in whenever it rains. It appears all three leaks are coming from the top of the window.
Mfg Campaign: 11507878
Recall Date: Feb 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Rear window and 3rd brake light leaking multiple times. Rear window replaced multiple times. rear window leaked this time causing an electrical short draining my battery and cause certain electronic parts of the truck not to work properly. Cracks it rear window are extremely prevalent on this vehicle and it is a known issue yet there hasn't been permanent adequate fix by the manufacturer and isn't covered once warranty runs out. the problem is a composite frame to the window that is going to crack no matter what due to temperature changes and flex in the body of the vehicle.
Corrective Action:
Rear window and 3rd brake light leaking multiple times. Rear window replaced multiple times. rear window leaked this time causing an electrical short draining my battery and cause certain electronic parts of the truck not to work properly. Cracks it rear window are extremely prevalent on this vehicle and it is a known issue yet there hasn't been permanent adequate fix by the manufacturer and isn't covered once warranty runs out. the problem is a composite frame to the window that is going to crack no matter what due to temperature changes and flex in the body of the vehicle.
Additional Notes:
Rear window and 3rd brake light leaking multiple times. Rear window replaced multiple times. rear window leaked this time causing an electrical short draining my battery and cause certain electronic parts of the truck not to work properly. Cracks it rear window are extremely prevalent on this vehicle and it is a known issue yet there hasn't been permanent adequate fix by the manufacturer and isn't covered once warranty runs out. the problem is a composite frame to the window that is going to crack no matter what due to temperature changes and flex in the body of the vehicle.
Mfg Campaign: 11507433
Recall Date: Feb 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear window and 3rd brake light leaking multiple times. Rear window replaced multiple times. rear window leaked this time causing an electrical short draining my battery and cause certain electronic parts of the truck not to work properly. Cracks it rear window are extremely prevalent on this vehicle and it is a known issue yet there hasn't been permanent adequate fix by the manufacturer and isn't covered once warranty runs out. the problem is a composite frame to the window that is going to crack no matter what due to temperature changes and flex in the body of the vehicle.
Corrective Action:
Rear window and 3rd brake light leaking multiple times. Rear window replaced multiple times. rear window leaked this time causing an electrical short draining my battery and cause certain electronic parts of the truck not to work properly. Cracks it rear window are extremely prevalent on this vehicle and it is a known issue yet there hasn't been permanent adequate fix by the manufacturer and isn't covered once warranty runs out. the problem is a composite frame to the window that is going to crack no matter what due to temperature changes and flex in the body of the vehicle.
Additional Notes:
Rear window and 3rd brake light leaking multiple times. Rear window replaced multiple times. rear window leaked this time causing an electrical short draining my battery and cause certain electronic parts of the truck not to work properly. Cracks it rear window are extremely prevalent on this vehicle and it is a known issue yet there hasn't been permanent adequate fix by the manufacturer and isn't covered once warranty runs out. the problem is a composite frame to the window that is going to crack no matter what due to temperature changes and flex in the body of the vehicle.
Mfg Campaign: 11507433
Recall Date: Feb 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Rear window and 3rd brake light leaking multiple times. Rear window replaced multiple times. rear window leaked this time causing an electrical short draining my battery and cause certain electronic parts of the truck not to work properly. Cracks it rear window are extremely prevalent on this vehicle and it is a known issue yet there hasn't been permanent adequate fix by the manufacturer and isn't covered once warranty runs out. the problem is a composite frame to the window that is going to crack no matter what due to temperature changes and flex in the body of the vehicle.
Corrective Action:
Rear window and 3rd brake light leaking multiple times. Rear window replaced multiple times. rear window leaked this time causing an electrical short draining my battery and cause certain electronic parts of the truck not to work properly. Cracks it rear window are extremely prevalent on this vehicle and it is a known issue yet there hasn't been permanent adequate fix by the manufacturer and isn't covered once warranty runs out. the problem is a composite frame to the window that is going to crack no matter what due to temperature changes and flex in the body of the vehicle.
Additional Notes:
Rear window and 3rd brake light leaking multiple times. Rear window replaced multiple times. rear window leaked this time causing an electrical short draining my battery and cause certain electronic parts of the truck not to work properly. Cracks it rear window are extremely prevalent on this vehicle and it is a known issue yet there hasn't been permanent adequate fix by the manufacturer and isn't covered once warranty runs out. the problem is a composite frame to the window that is going to crack no matter what due to temperature changes and flex in the body of the vehicle.
Mfg Campaign: 11507433
Recall Date: Feb 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2020 Ram 1500. The contact stated that upon entering the vehicle, he noticed that the interior of the vehicle was wet. The contact then stated that he noticed that the rear windshield was cracked, and water was leaking through the crack. The vehicle was taken to J Auto Ranch where it was diagnosed that the windshield plastic seal had cracked from the inside and the windshield needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline. The failure mileage was 63,619.
Corrective Action:
The contact owns a 2020 Ram 1500. The contact stated that upon entering the vehicle, he noticed that the interior of the vehicle was wet. The contact then stated that he noticed that the rear windshield was cracked, and water was leaking through the crack. The vehicle was taken to J Auto Ranch where it was diagnosed that the windshield plastic seal had cracked from the inside and the windshield needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline. The failure mileage was 63,619.
Additional Notes:
The contact owns a 2020 Ram 1500. The contact stated that upon entering the vehicle, he noticed that the interior of the vehicle was wet. The contact then stated that he noticed that the rear windshield was cracked, and water was leaking through the crack. The vehicle was taken to J Auto Ranch where it was diagnosed that the windshield plastic seal had cracked from the inside and the windshield needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline. The failure mileage was 63,619.
Mfg Campaign: 11507231
Recall Date: Feb 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2020 RAM 1500 with etorque. Truck 12v battery goes dead every 2-3 days. This was caused by a leak in the rear window allowing water to gather behind the rear seat resulting multiple issues including loss of control of navigation system, heater and radio. Dealer states water caused electrical shorts in canbus resulting in multiple system failures.
Corrective Action:
2020 RAM 1500 with etorque. Truck 12v battery goes dead every 2-3 days. This was caused by a leak in the rear window allowing water to gather behind the rear seat resulting multiple issues including loss of control of navigation system, heater and radio. Dealer states water caused electrical shorts in canbus resulting in multiple system failures.
Additional Notes:
2020 RAM 1500 with etorque. Truck 12v battery goes dead every 2-3 days. This was caused by a leak in the rear window allowing water to gather behind the rear seat resulting multiple issues including loss of control of navigation system, heater and radio. Dealer states water caused electrical shorts in canbus resulting in multiple system failures.
Mfg Campaign: 11506153
Recall Date: Feb 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2020 RAM 1500 with etorque. Truck 12v battery goes dead every 2-3 days. This was caused by a leak in the rear window allowing water to gather behind the rear seat resulting multiple issues including loss of control of navigation system, heater and radio. Dealer states water caused electrical shorts in canbus resulting in multiple system failures.
Corrective Action:
2020 RAM 1500 with etorque. Truck 12v battery goes dead every 2-3 days. This was caused by a leak in the rear window allowing water to gather behind the rear seat resulting multiple issues including loss of control of navigation system, heater and radio. Dealer states water caused electrical shorts in canbus resulting in multiple system failures.
Additional Notes:
2020 RAM 1500 with etorque. Truck 12v battery goes dead every 2-3 days. This was caused by a leak in the rear window allowing water to gather behind the rear seat resulting multiple issues including loss of control of navigation system, heater and radio. Dealer states water caused electrical shorts in canbus resulting in multiple system failures.
Mfg Campaign: 11506153
Recall Date: Feb 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was made aware of this recall in October via mail, and since then have tried to make contact with the dealership. I purchased from Carmax and bought the MaxCare warranty, but seeing as this is a recall I took the vehicle to RAM after receiving the recall notice. I told them how this is a serious recall and the fact that there is no remedy was unsafe for me to continue driving. They assured me that RAM was working on it. They offered me the option of purchasing my truck for less than I owed on it and to roll over the remaining balance into a new loan. I declined. On February 3, 2023 I was driving and my vehicle jolted and shut off. Upon starting it up again my check engine light came on. I drove half a mile to a Big O Tires shop to run the code. On a Solis Ultra reader it ran 088 - High Pressure in Fuel Rail. So i took the vehicle straight to the RAM dealership where they offered me the same resolution as last time. I declined and went to Carmax and stated that I am paying for a vehicle that I now cannot drive due to safety and since I have MaxCare that I should be entitled to another vehicle of equitable value since there is currently no remedy. I was told to go back to RAM and talk to manufacturer. I spoke with RAM care and opened a claim and was advised that a remedy is expected in quarter 2 of 2023. After several calls to many different case managers, I was advised that I would have to get a rental out of my own pocket and would hopefully get reimbursed, and that I would have to wait after the weekend to hear anything else. The service rep told me that since there is no remedy currently, the best they can do is look at it and if there are no issues to put the fuel pump back in. This is an unsafe vehicle, and I refuse to continue paying for something that does not work due to the manufacturers fault, nor am I willing to rollover another vehicle loan payment since they are not open to equitable trades.
Corrective Action:
I was made aware of this recall in October via mail, and since then have tried to make contact with the dealership. I purchased from Carmax and bought the MaxCare warranty, but seeing as this is a recall I took the vehicle to RAM after receiving the recall notice. I told them how this is a serious recall and the fact that there is no remedy was unsafe for me to continue driving. They assured me that RAM was working on it. They offered me the option of purchasing my truck for less than I owed on it and to roll over the remaining balance into a new loan. I declined. On February 3, 2023 I was driving and my vehicle jolted and shut off. Upon starting it up again my check engine light came on. I drove half a mile to a Big O Tires shop to run the code. On a Solis Ultra reader it ran 088 - High Pressure in Fuel Rail. So i took the vehicle straight to the RAM dealership where they offered me the same resolution as last time. I declined and went to Carmax and stated that I am paying for a vehicle that I now cannot drive due to safety and since I have MaxCare that I should be entitled to another vehicle of equitable value since there is currently no remedy. I was told to go back to RAM and talk to manufacturer. I spoke with RAM care and opened a claim and was advised that a remedy is expected in quarter 2 of 2023. After several calls to many different case managers, I was advised that I would have to get a rental out of my own pocket and would hopefully get reimbursed, and that I would have to wait after the weekend to hear anything else. The service rep told me that since there is no remedy currently, the best they can do is look at it and if there are no issues to put the fuel pump back in. This is an unsafe vehicle, and I refuse to continue paying for something that does not work due to the manufacturers fault, nor am I willing to rollover another vehicle loan payment since they are not open to equitable trades.
Additional Notes:
I was made aware of this recall in October via mail, and since then have tried to make contact with the dealership. I purchased from Carmax and bought the MaxCare warranty, but seeing as this is a recall I took the vehicle to RAM after receiving the recall notice. I told them how this is a serious recall and the fact that there is no remedy was unsafe for me to continue driving. They assured me that RAM was working on it. They offered me the option of purchasing my truck for less than I owed on it and to roll over the remaining balance into a new loan. I declined. On February 3, 2023 I was driving and my vehicle jolted and shut off. Upon starting it up again my check engine light came on. I drove half a mile to a Big O Tires shop to run the code. On a Solis Ultra reader it ran 088 - High Pressure in Fuel Rail. So i took the vehicle straight to the RAM dealership where they offered me the same resolution as last time. I declined and went to Carmax and stated that I am paying for a vehicle that I now cannot drive due to safety and since I have MaxCare that I should be entitled to another vehicle of equitable value since there is currently no remedy. I was told to go back to RAM and talk to manufacturer. I spoke with RAM care and opened a claim and was advised that a remedy is expected in quarter 2 of 2023. After several calls to many different case managers, I was advised that I would have to get a rental out of my own pocket and would hopefully get reimbursed, and that I would have to wait after the weekend to hear anything else. The service rep told me that since there is no remedy currently, the best they can do is look at it and if there are no issues to put the fuel pump back in. This is an unsafe vehicle, and I refuse to continue paying for something that does not work due to the manufacturers fault, nor am I willing to rollover another vehicle loan payment since they are not open to equitable trades.
Mfg Campaign: 11505496
Recall Date: Feb 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving down the interstate, the sunroof spontaneously shattered. I was not under a bridge or a tunnel so nothing fell onto the sunroof. It just shattered out of no where.
Corrective Action:
While driving down the interstate, the sunroof spontaneously shattered. I was not under a bridge or a tunnel so nothing fell onto the sunroof. It just shattered out of no where.
Additional Notes:
While driving down the interstate, the sunroof spontaneously shattered. I was not under a bridge or a tunnel so nothing fell onto the sunroof. It just shattered out of no where.
Mfg Campaign: 11504951
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The visor on the driver’s side has had a complete fail which causes the visor to fall down and block the driver’s vision. This is a significant safety hazard as it blocks the driver’s view and it takes two hands to push the visor back up so that it is not blocking the driver’s view. The same thing happened to the passenger side less than a year ago and the dealer had no problem replacing it. For some reason they won't honor fixing the driver side. Even though it is widely known that this is an issue with Ram trucks. The dealer has inspected the vehicle and determined the part is broken but extended warranty told the dealer that I needed to pay for it myself. I don't have an extra $300 to spend on a visor that was made inadequately in the first place. Internet reports suggests this is a widespread problem with the Dodge Ram. Having a malfunctioning component that causes the visor to block the driver’s view poses a significant risk that a driver could be in an accident because he or she cannot see the road ahead and cannot clear the field of view without taking both hands off the steering wheel. This is an ongoing risk for Dodge vehicles so long as Dodge does not produce adequate parts to repair the malfunctioning piece
Corrective Action:
The visor on the driver’s side has had a complete fail which causes the visor to fall down and block the driver’s vision. This is a significant safety hazard as it blocks the driver’s view and it takes two hands to push the visor back up so that it is not blocking the driver’s view. The same thing happened to the passenger side less than a year ago and the dealer had no problem replacing it. For some reason they won't honor fixing the driver side. Even though it is widely known that this is an issue with Ram trucks. The dealer has inspected the vehicle and determined the part is broken but extended warranty told the dealer that I needed to pay for it myself. I don't have an extra $300 to spend on a visor that was made inadequately in the first place. Internet reports suggests this is a widespread problem with the Dodge Ram. Having a malfunctioning component that causes the visor to block the driver’s view poses a significant risk that a driver could be in an accident because he or she cannot see the road ahead and cannot clear the field of view without taking both hands off the steering wheel. This is an ongoing risk for Dodge vehicles so long as Dodge does not produce adequate parts to repair the malfunctioning piece
Additional Notes:
The visor on the driver’s side has had a complete fail which causes the visor to fall down and block the driver’s vision. This is a significant safety hazard as it blocks the driver’s view and it takes two hands to push the visor back up so that it is not blocking the driver’s view. The same thing happened to the passenger side less than a year ago and the dealer had no problem replacing it. For some reason they won't honor fixing the driver side. Even though it is widely known that this is an issue with Ram trucks. The dealer has inspected the vehicle and determined the part is broken but extended warranty told the dealer that I needed to pay for it myself. I don't have an extra $300 to spend on a visor that was made inadequately in the first place. Internet reports suggests this is a widespread problem with the Dodge Ram. Having a malfunctioning component that causes the visor to block the driver’s view poses a significant risk that a driver could be in an accident because he or she cannot see the road ahead and cannot clear the field of view without taking both hands off the steering wheel. This is an ongoing risk for Dodge vehicles so long as Dodge does not produce adequate parts to repair the malfunctioning piece
Mfg Campaign: 11502900
Recall Date: Jan 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving my car west on Sunnyside Ave just before Se 132nd ave at approximately 40 MPH. My truck then abruptly turned off and I lost all power. I coasted safely into the left turn lane and kept the brake on. The truck was completely unresponsive to restarting and there was no function of the start button. There was power in the battery but the engine and dash computer were non functioning. The truck needed to be towed to the dealership where it is located currently at Ron Tonkin Dodge/ram/keep service center at 16800 SE McLoughlin Blvd, Milwaukie, OR 97267. Currently no diagnosis as of 1136 on Friday January 20th.
Corrective Action:
I was driving my car west on Sunnyside Ave just before Se 132nd ave at approximately 40 MPH. My truck then abruptly turned off and I lost all power. I coasted safely into the left turn lane and kept the brake on. The truck was completely unresponsive to restarting and there was no function of the start button. There was power in the battery but the engine and dash computer were non functioning. The truck needed to be towed to the dealership where it is located currently at Ron Tonkin Dodge/ram/keep service center at 16800 SE McLoughlin Blvd, Milwaukie, OR 97267. Currently no diagnosis as of 1136 on Friday January 20th.
Additional Notes:
I was driving my car west on Sunnyside Ave just before Se 132nd ave at approximately 40 MPH. My truck then abruptly turned off and I lost all power. I coasted safely into the left turn lane and kept the brake on. The truck was completely unresponsive to restarting and there was no function of the start button. There was power in the battery but the engine and dash computer were non functioning. The truck needed to be towed to the dealership where it is located currently at Ron Tonkin Dodge/ram/keep service center at 16800 SE McLoughlin Blvd, Milwaukie, OR 97267. Currently no diagnosis as of 1136 on Friday January 20th.
Mfg Campaign: 11502791
Recall Date: Jan 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving my car west on Sunnyside Ave just before Se 132nd ave at approximately 40 MPH. My truck then abruptly turned off and I lost all power. I coasted safely into the left turn lane and kept the brake on. The truck was completely unresponsive to restarting and there was no function of the start button. There was power in the battery but the engine and dash computer were non functioning. The truck needed to be towed to the dealership where it is located currently at Ron Tonkin Dodge/ram/keep service center at 16800 SE McLoughlin Blvd, Milwaukie, OR 97267. Currently no diagnosis as of 1136 on Friday January 20th.
Corrective Action:
I was driving my car west on Sunnyside Ave just before Se 132nd ave at approximately 40 MPH. My truck then abruptly turned off and I lost all power. I coasted safely into the left turn lane and kept the brake on. The truck was completely unresponsive to restarting and there was no function of the start button. There was power in the battery but the engine and dash computer were non functioning. The truck needed to be towed to the dealership where it is located currently at Ron Tonkin Dodge/ram/keep service center at 16800 SE McLoughlin Blvd, Milwaukie, OR 97267. Currently no diagnosis as of 1136 on Friday January 20th.
Additional Notes:
I was driving my car west on Sunnyside Ave just before Se 132nd ave at approximately 40 MPH. My truck then abruptly turned off and I lost all power. I coasted safely into the left turn lane and kept the brake on. The truck was completely unresponsive to restarting and there was no function of the start button. There was power in the battery but the engine and dash computer were non functioning. The truck needed to be towed to the dealership where it is located currently at Ron Tonkin Dodge/ram/keep service center at 16800 SE McLoughlin Blvd, Milwaukie, OR 97267. Currently no diagnosis as of 1136 on Friday January 20th.
Mfg Campaign: 11502791
Recall Date: Jan 20, 2023
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