RAM 1500 2020

Complete listing of complaints and recalls for this vehicle

706
Complaints
36
Recalls

Complaints & Recalls

706 Complaints 36 Recalls

Official Safety Recalls - Important!

36 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V298000 SAFETY RECALL
71 Vehicles Affected
Recall Date: May 8, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
FREE Recall Solution:
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 08C
Notice Date: May 27, 2025
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V754000 SAFETY RECALL
31.7K Vehicles Affected
Recall Date: Oct 10, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 86B
Notice Date: Dec 5, 2024
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V904000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Dec 8, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Potential Risk:
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: ZB8
Notice Date: Dec 22, 2022
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V767000 SAFETY RECALL
60.4K Vehicles Affected
Recall Date: Oct 13, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z96
Notice Date: Oct 17, 2023
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V638000 SAFETY RECALL
7.9K Vehicles Affected
Recall Date: Aug 25, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z86
Notice Date: Oct 6, 2022
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V632000 SAFETY RECALL
212.4K Vehicles Affected
Recall Date: Aug 12, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Potential Risk:
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y55
Notice Date: May 26, 2022
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V622000 SAFETY RECALL
19.1K Vehicles Affected
Recall Date: Oct 8, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W70
Notice Date: Nov 5, 2020
Recall Date: Oct 8, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V580000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Sep 24, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Potential Risk:
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W67
Notice Date: Nov 12, 2020
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V513000 SAFETY RECALL
160.2K Vehicles Affected
Recall Date: Aug 27, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.

Potential Risk:
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W63
Notice Date: Sep 10, 2020
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V374000 SAFETY RECALL
114 Vehicles Affected
Recall Date: Jun 25, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Potential Risk:
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
FREE Recall Solution:
FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W52
Notice Date: Jul 16, 2020
Recall Date: Jun 25, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V208000 SAFETY RECALL
425.6K Vehicles Affected
Recall Date: Apr 9, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Potential Risk:
Reduced visibility increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W25
Notice Date: Apr 27, 2020
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V191000 SAFETY RECALL
319.6K Vehicles Affected
Recall Date: Apr 2, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W30-W37
Notice Date: Apr 27, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 19V407000 SAFETY RECALL
296K Vehicles Affected
Recall Date: May 31, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.

Potential Risk:
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V61, V71
Notice Date: Jun 20, 2019
Recall Date: May 31, 2019

Consumer Complaints

706 Complaints
Chrysler (fca Us, Llc)
Campaign: 11540133 Other
Aug 22, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Afraid of Potential "Black Mold" health exposure due to faulty construction/design/product allowing water to leak into the cab soaking and staining headliner, seats and rugs. The water is absorbed into the insulation and fabrics. Research has confirmed this issue has been reported for more than 15 years. 2020 Ram 1500 Bighorn. Had truck at dealer for issue. A few hundred mile out of warranty, and they would not repair without us paying out of pocket. We feel that Ram should cover this issue being so many of us Ram owners have the same issue

Corrective Action:

Afraid of Potential "Black Mold" health exposure due to faulty construction/design/product allowing water to leak into the cab soaking and staining headliner, seats and rugs. The water is absorbed into the insulation and fabrics. Research has confirmed this issue has been reported for more than 15 years. 2020 Ram 1500 Bighorn. Had truck at dealer for issue. A few hundred mile out of warranty, and they would not repair without us paying out of pocket. We feel that Ram should cover this issue being so many of us Ram owners have the same issue

Additional Notes:

Afraid of Potential "Black Mold" health exposure due to faulty construction/design/product allowing water to leak into the cab soaking and staining headliner, seats and rugs. The water is absorbed into the insulation and fabrics. Research has confirmed this issue has been reported for more than 15 years. 2020 Ram 1500 Bighorn. Had truck at dealer for issue. A few hundred mile out of warranty, and they would not repair without us paying out of pocket. We feel that Ram should cover this issue being so many of us Ram owners have the same issue

Manufacturer: RAM
Mfg Campaign: 11540133
Notice Date: Aug 22, 2023
Recall Date: Aug 22, 2023
Chrysler (fca Us, Llc)
Campaign: 11539072 Other
Aug 17, 2023
Defect Description:

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Potential Consequences:

The contact's son owns a 2020 Ram 1500. The contact stated that while his son was driving at an undisclosed speed, the vehicle made an abnormally loud sound. The vehicle was taken to an unknown dealer, where it was diagnosed that the exhaust manifold needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The failure mileage was 91,189. The VIN was unavailable.

Corrective Action:

The contact's son owns a 2020 Ram 1500. The contact stated that while his son was driving at an undisclosed speed, the vehicle made an abnormally loud sound. The vehicle was taken to an unknown dealer, where it was diagnosed that the exhaust manifold needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The failure mileage was 91,189. The VIN was unavailable.

Additional Notes:

The contact's son owns a 2020 Ram 1500. The contact stated that while his son was driving at an undisclosed speed, the vehicle made an abnormally loud sound. The vehicle was taken to an unknown dealer, where it was diagnosed that the exhaust manifold needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The failure mileage was 91,189. The VIN was unavailable.

Manufacturer: RAM
Mfg Campaign: 11539072
Notice Date: Aug 17, 2023
Recall Date: Aug 17, 2023
Chrysler (fca Us, Llc)
Campaign: 11538381 Other
Aug 14, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

The drivers-side Sunvisor keeps falling down randomly and dangles in way of line of sight to the road. It will not stay up. The safety issue is while driving in heavy traffic in Houston, TX the visor fell down obstructing my view and I almost crashed trying to keep the Visor Up with one hand and avoiding cars changing lanes. I did take my truck to the dealer and they told me it would cost $180 just to look at and then they would tell how much it would cost to fix. I feel this should be a Safety Matter and corrected free of charge. I looked on the internet and it seems there are a lot of problems with this same issue. There were not any warning lights before or after the visor would obstruck my vision.

Corrective Action:

The drivers-side Sunvisor keeps falling down randomly and dangles in way of line of sight to the road. It will not stay up. The safety issue is while driving in heavy traffic in Houston, TX the visor fell down obstructing my view and I almost crashed trying to keep the Visor Up with one hand and avoiding cars changing lanes. I did take my truck to the dealer and they told me it would cost $180 just to look at and then they would tell how much it would cost to fix. I feel this should be a Safety Matter and corrected free of charge. I looked on the internet and it seems there are a lot of problems with this same issue. There were not any warning lights before or after the visor would obstruck my vision.

Additional Notes:

The drivers-side Sunvisor keeps falling down randomly and dangles in way of line of sight to the road. It will not stay up. The safety issue is while driving in heavy traffic in Houston, TX the visor fell down obstructing my view and I almost crashed trying to keep the Visor Up with one hand and avoiding cars changing lanes. I did take my truck to the dealer and they told me it would cost $180 just to look at and then they would tell how much it would cost to fix. I feel this should be a Safety Matter and corrected free of charge. I looked on the internet and it seems there are a lot of problems with this same issue. There were not any warning lights before or after the visor would obstruck my vision.

Manufacturer: RAM
Mfg Campaign: 11538381
Notice Date: Aug 14, 2023
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11538381 Other
Aug 14, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The drivers-side Sunvisor keeps falling down randomly and dangles in way of line of sight to the road. It will not stay up. The safety issue is while driving in heavy traffic in Houston, TX the visor fell down obstructing my view and I almost crashed trying to keep the Visor Up with one hand and avoiding cars changing lanes. I did take my truck to the dealer and they told me it would cost $180 just to look at and then they would tell how much it would cost to fix. I feel this should be a Safety Matter and corrected free of charge. I looked on the internet and it seems there are a lot of problems with this same issue. There were not any warning lights before or after the visor would obstruck my vision.

Corrective Action:

The drivers-side Sunvisor keeps falling down randomly and dangles in way of line of sight to the road. It will not stay up. The safety issue is while driving in heavy traffic in Houston, TX the visor fell down obstructing my view and I almost crashed trying to keep the Visor Up with one hand and avoiding cars changing lanes. I did take my truck to the dealer and they told me it would cost $180 just to look at and then they would tell how much it would cost to fix. I feel this should be a Safety Matter and corrected free of charge. I looked on the internet and it seems there are a lot of problems with this same issue. There were not any warning lights before or after the visor would obstruck my vision.

Additional Notes:

The drivers-side Sunvisor keeps falling down randomly and dangles in way of line of sight to the road. It will not stay up. The safety issue is while driving in heavy traffic in Houston, TX the visor fell down obstructing my view and I almost crashed trying to keep the Visor Up with one hand and avoiding cars changing lanes. I did take my truck to the dealer and they told me it would cost $180 just to look at and then they would tell how much it would cost to fix. I feel this should be a Safety Matter and corrected free of charge. I looked on the internet and it seems there are a lot of problems with this same issue. There were not any warning lights before or after the visor would obstruck my vision.

Manufacturer: RAM
Mfg Campaign: 11538381
Notice Date: Aug 14, 2023
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11538209 Other
Aug 13, 2023
Defect Description:

ENGINE

Potential Consequences:

Broken exhaust manifold bolt. Allows exhaust gas to enter engine compartment.

Corrective Action:

Broken exhaust manifold bolt. Allows exhaust gas to enter engine compartment.

Additional Notes:

Broken exhaust manifold bolt. Allows exhaust gas to enter engine compartment.

Manufacturer: RAM
Mfg Campaign: 11538209
Notice Date: Aug 13, 2023
Recall Date: Aug 13, 2023
Chrysler (fca Us, Llc)
Campaign: 11538054 Other
Aug 12, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Back window leaks allowing water to seap in and build up mold/mildew under head liner. Dealer says this is a common problem with the ram and manufacturer won't cover after factory warranty. Manufacturer is aware of problem but won't recall or fix issue . Mold can cause a health risk if not detected early enough.

Corrective Action:

Back window leaks allowing water to seap in and build up mold/mildew under head liner. Dealer says this is a common problem with the ram and manufacturer won't cover after factory warranty. Manufacturer is aware of problem but won't recall or fix issue . Mold can cause a health risk if not detected early enough.

Additional Notes:

Back window leaks allowing water to seap in and build up mold/mildew under head liner. Dealer says this is a common problem with the ram and manufacturer won't cover after factory warranty. Manufacturer is aware of problem but won't recall or fix issue . Mold can cause a health risk if not detected early enough.

Manufacturer: RAM
Mfg Campaign: 11538054
Notice Date: Aug 12, 2023
Recall Date: Aug 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11538123 Other
Aug 12, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I noticed the rear view window mouldings are cracked inside the cabin of my truck by the 3rd brake light. Everytime it rains or wash my vehicle it’s leaking water inside the cabin onto the back seat. I called the local dealer ship (empire Chrysler jeep ram dodge) and set an appointment to get it fixed under warranty. They made me wait two months after the warranty expire to be seen. Now both corporate and the dealership won’t cover the manufacture issue because my truck is out of the warranty. The rear view glass needs to be replaced in order to fix the issue. I do not have glass coverage, and I will not pay to get it replaced. I do not want mold growing inside the cave of my truck, making me and my family sick. I also had a case number with RAM customer care and they told me the same thing.

Corrective Action:

I noticed the rear view window mouldings are cracked inside the cabin of my truck by the 3rd brake light. Everytime it rains or wash my vehicle it’s leaking water inside the cabin onto the back seat. I called the local dealer ship (empire Chrysler jeep ram dodge) and set an appointment to get it fixed under warranty. They made me wait two months after the warranty expire to be seen. Now both corporate and the dealership won’t cover the manufacture issue because my truck is out of the warranty. The rear view glass needs to be replaced in order to fix the issue. I do not have glass coverage, and I will not pay to get it replaced. I do not want mold growing inside the cave of my truck, making me and my family sick. I also had a case number with RAM customer care and they told me the same thing.

Additional Notes:

I noticed the rear view window mouldings are cracked inside the cabin of my truck by the 3rd brake light. Everytime it rains or wash my vehicle it’s leaking water inside the cabin onto the back seat. I called the local dealer ship (empire Chrysler jeep ram dodge) and set an appointment to get it fixed under warranty. They made me wait two months after the warranty expire to be seen. Now both corporate and the dealership won’t cover the manufacture issue because my truck is out of the warranty. The rear view glass needs to be replaced in order to fix the issue. I do not have glass coverage, and I will not pay to get it replaced. I do not want mold growing inside the cave of my truck, making me and my family sick. I also had a case number with RAM customer care and they told me the same thing.

Manufacturer: RAM
Mfg Campaign: 11538123
Notice Date: Aug 12, 2023
Recall Date: Aug 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11537715 Other
Aug 10, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I was on my farm road and I had to back up a long distance. I was surprised to find out the truck is governed not to exceed 20 mph in reverse. While I know most people can’t go in reverse that fast , I do, I can and it’s frustrating knowing I can’t. I look at this as a safety issue because what if I was in a threatening situation and had to back up quickly to get out of that place. So picture in your head someone it trying to do me harm on a single lane road and they have stopped in front of me to carjack me or something similar. I quickly put my car in reverse only to find my max speed is 20 mph. The carjackers car has no limit and they quickly catch me and run me off the road etc etc. I do not need to have that decision of how fast I go in reverse made for me. Is this a new government regulation or something by RAM? I would like an answer.

Corrective Action:

I was on my farm road and I had to back up a long distance. I was surprised to find out the truck is governed not to exceed 20 mph in reverse. While I know most people can’t go in reverse that fast , I do, I can and it’s frustrating knowing I can’t. I look at this as a safety issue because what if I was in a threatening situation and had to back up quickly to get out of that place. So picture in your head someone it trying to do me harm on a single lane road and they have stopped in front of me to carjack me or something similar. I quickly put my car in reverse only to find my max speed is 20 mph. The carjackers car has no limit and they quickly catch me and run me off the road etc etc. I do not need to have that decision of how fast I go in reverse made for me. Is this a new government regulation or something by RAM? I would like an answer.

Additional Notes:

I was on my farm road and I had to back up a long distance. I was surprised to find out the truck is governed not to exceed 20 mph in reverse. While I know most people can’t go in reverse that fast , I do, I can and it’s frustrating knowing I can’t. I look at this as a safety issue because what if I was in a threatening situation and had to back up quickly to get out of that place. So picture in your head someone it trying to do me harm on a single lane road and they have stopped in front of me to carjack me or something similar. I quickly put my car in reverse only to find my max speed is 20 mph. The carjackers car has no limit and they quickly catch me and run me off the road etc etc. I do not need to have that decision of how fast I go in reverse made for me. Is this a new government regulation or something by RAM? I would like an answer.

Manufacturer: RAM
Mfg Campaign: 11537715
Notice Date: Aug 10, 2023
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Campaign: 11537796 Other
Aug 10, 2023
Defect Description:

STEERING

Potential Consequences:

Vibration and noise when turning. We have taken it to the Dodge dealers 5 time and they said nothing found until last visit after truck was through warranty. They report a new steering pump is needed. This issue first appeared in 2021 and was dismissed by the dealer mechanics. The dear was able to feel and hear issue when driving the truck. This steering issue poses a safety issue every time we drive the truck.

Corrective Action:

Vibration and noise when turning. We have taken it to the Dodge dealers 5 time and they said nothing found until last visit after truck was through warranty. They report a new steering pump is needed. This issue first appeared in 2021 and was dismissed by the dealer mechanics. The dear was able to feel and hear issue when driving the truck. This steering issue poses a safety issue every time we drive the truck.

Additional Notes:

Vibration and noise when turning. We have taken it to the Dodge dealers 5 time and they said nothing found until last visit after truck was through warranty. They report a new steering pump is needed. This issue first appeared in 2021 and was dismissed by the dealer mechanics. The dear was able to feel and hear issue when driving the truck. This steering issue poses a safety issue every time we drive the truck.

Manufacturer: RAM
Mfg Campaign: 11537796
Notice Date: Aug 10, 2023
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Campaign: 11537466 Other
Aug 9, 2023
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11537466
Notice Date: Aug 9, 2023
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11537466 Other
Aug 9, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11537466
Notice Date: Aug 9, 2023
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11537517 Other
Aug 9, 2023
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11537517
Notice Date: Aug 9, 2023
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11537517 Other
Aug 9, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: RAM
Mfg Campaign: 11537517
Notice Date: Aug 9, 2023
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Campaign: 11536870 Other
Aug 7, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle came to a complete stop at the traffic light; however, the contact stated that the vehicle then unintendedly accelerated and rear-ended the vehicle ahead. A Police report was filed. There was no injury sustained. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Corrective Action:

The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle came to a complete stop at the traffic light; however, the contact stated that the vehicle then unintendedly accelerated and rear-ended the vehicle ahead. A Police report was filed. There was no injury sustained. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Additional Notes:

The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle came to a complete stop at the traffic light; however, the contact stated that the vehicle then unintendedly accelerated and rear-ended the vehicle ahead. A Police report was filed. There was no injury sustained. The vehicle was not taken to be diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Manufacturer: RAM
Mfg Campaign: 11536870
Notice Date: Aug 7, 2023
Recall Date: Aug 7, 2023
Chrysler (fca Us, Llc)
Campaign: 11536631 Other
Aug 5, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Dash will occasionally flash stop/start unavailable. Second incident yesterday happened while at a red light. Start/stop went unavailable and vehicle stalled and applied parking brake. Both incidents were while stop/start had been on and after releasing the brake. I see there is an open recall for this on the 2021 models. My vehicles build date is June 2020 seems and fall under the timeline for the 21 models but no recall for my vehicle

Corrective Action:

Dash will occasionally flash stop/start unavailable. Second incident yesterday happened while at a red light. Start/stop went unavailable and vehicle stalled and applied parking brake. Both incidents were while stop/start had been on and after releasing the brake. I see there is an open recall for this on the 2021 models. My vehicles build date is June 2020 seems and fall under the timeline for the 21 models but no recall for my vehicle

Additional Notes:

Dash will occasionally flash stop/start unavailable. Second incident yesterday happened while at a red light. Start/stop went unavailable and vehicle stalled and applied parking brake. Both incidents were while stop/start had been on and after releasing the brake. I see there is an open recall for this on the 2021 models. My vehicles build date is June 2020 seems and fall under the timeline for the 21 models but no recall for my vehicle

Manufacturer: RAM
Mfg Campaign: 11536631
Notice Date: Aug 5, 2023
Recall Date: Aug 5, 2023
Chrysler (fca Us, Llc)
Campaign: 11534719 Other
Jul 27, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

The plastic clip that holds the sun visor into the roof has broken after 32,000 miles of driving, when the plastic has failed he visor can fall out of position and into the field of view, the visor can no longer be stored in its correct position, it also needs to be held while driving so that it does not obstruct ones vision.

Corrective Action:

The plastic clip that holds the sun visor into the roof has broken after 32,000 miles of driving, when the plastic has failed he visor can fall out of position and into the field of view, the visor can no longer be stored in its correct position, it also needs to be held while driving so that it does not obstruct ones vision.

Additional Notes:

The plastic clip that holds the sun visor into the roof has broken after 32,000 miles of driving, when the plastic has failed he visor can fall out of position and into the field of view, the visor can no longer be stored in its correct position, it also needs to be held while driving so that it does not obstruct ones vision.

Manufacturer: RAM
Mfg Campaign: 11534719
Notice Date: Jul 27, 2023
Recall Date: Jul 27, 2023
Chrysler (fca Us, Llc)
Campaign: 11534752 Other
Jul 27, 2023
Defect Description:

STRUCTURE:INTERIOR PANELS:SUN VISOR

Potential Consequences:

The contact owns a 2020 Ram 1500. The contact stated while driving 75 MPH, the front driver’s side sun visor detached from the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side sun visor needed to be replaced. The vehicle was repaired however, in July 2023, the passenger’s side sun visor detached. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 12,183.

Corrective Action:

The contact owns a 2020 Ram 1500. The contact stated while driving 75 MPH, the front driver’s side sun visor detached from the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side sun visor needed to be replaced. The vehicle was repaired however, in July 2023, the passenger’s side sun visor detached. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 12,183.

Additional Notes:

The contact owns a 2020 Ram 1500. The contact stated while driving 75 MPH, the front driver’s side sun visor detached from the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front driver’s side sun visor needed to be replaced. The vehicle was repaired however, in July 2023, the passenger’s side sun visor detached. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was 12,183.

Manufacturer: RAM
Mfg Campaign: 11534752
Notice Date: Jul 27, 2023
Recall Date: Jul 27, 2023
Chrysler (fca Us, Llc)
Campaign: 11534918 Other
Jul 27, 2023
Defect Description:

ENGINE

Potential Consequences:

Exhaust Manifolds have cracked twice on the right and once on the left side in the first 45K miles of the vehicles life. Both times replaced under warranty, there appears to be a design defect here that should be resolved. Leaking exhaust manifold in California will violate CARB emission standards.

Corrective Action:

Exhaust Manifolds have cracked twice on the right and once on the left side in the first 45K miles of the vehicles life. Both times replaced under warranty, there appears to be a design defect here that should be resolved. Leaking exhaust manifold in California will violate CARB emission standards.

Additional Notes:

Exhaust Manifolds have cracked twice on the right and once on the left side in the first 45K miles of the vehicles life. Both times replaced under warranty, there appears to be a design defect here that should be resolved. Leaking exhaust manifold in California will violate CARB emission standards.

Manufacturer: RAM
Mfg Campaign: 11534918
Notice Date: Jul 27, 2023
Recall Date: Jul 27, 2023
Chrysler (fca Us, Llc)
Campaign: 11534681 Other
Jul 26, 2023
Defect Description:

STEERING

Potential Consequences:

While making a right turn from a stop, I lost all steering almost running into the car adjacent.

Corrective Action:

While making a right turn from a stop, I lost all steering almost running into the car adjacent.

Additional Notes:

While making a right turn from a stop, I lost all steering almost running into the car adjacent.

Manufacturer: RAM
Mfg Campaign: 11534681
Notice Date: Jul 26, 2023
Recall Date: Jul 26, 2023
Chrysler (fca Us, Llc)
Campaign: 11534301 Other
Jul 25, 2023
Defect Description:

ENGINE

Potential Consequences:

Both exhaust manifolds cracked creating an exhaust allowing exhaust gases/fumes into the vehicles cabin causing an obvious safety issue. No warnings lights of any sort, the components were inspected by the dealership and confirmed that they were cracked. This is a recurring problem as a quick search about ram exhaust manifolds will provide a never ending list of stories and the dealer themselves stated they are constantly replacing cracked exhaust manifolds everyday and the parts are hard to get due to the issue being so common.

Corrective Action:

Both exhaust manifolds cracked creating an exhaust allowing exhaust gases/fumes into the vehicles cabin causing an obvious safety issue. No warnings lights of any sort, the components were inspected by the dealership and confirmed that they were cracked. This is a recurring problem as a quick search about ram exhaust manifolds will provide a never ending list of stories and the dealer themselves stated they are constantly replacing cracked exhaust manifolds everyday and the parts are hard to get due to the issue being so common.

Additional Notes:

Both exhaust manifolds cracked creating an exhaust allowing exhaust gases/fumes into the vehicles cabin causing an obvious safety issue. No warnings lights of any sort, the components were inspected by the dealership and confirmed that they were cracked. This is a recurring problem as a quick search about ram exhaust manifolds will provide a never ending list of stories and the dealer themselves stated they are constantly replacing cracked exhaust manifolds everyday and the parts are hard to get due to the issue being so common.

Manufacturer: RAM
Mfg Campaign: 11534301
Notice Date: Jul 25, 2023
Recall Date: Jul 25, 2023

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