Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W70
Recall Date: Oct 8, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W52
Recall Date: Jun 25, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Consumer Complaints
706 ComplaintsChrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
On Monday, October 10, 2023, I started my truck in the morning when the temperature was 60-65 degrees. The truck turned the rear defroster on and after 10 minutes I put my two boys in the backseat and smelt a burning smell. There was nothing smoking, so I told myself I would look at it once I got back from dropping them off. I pulled out of my driveway and within a minute my back window shattered above my 3 month old. I took it to the Dodge/Ram dealership and they said based on their inspection the third brake light was leaking and water got into/on the window and when the rear defroster turned on it shattered the window. They said it is not covered under warranty even though the main cause was a manufacture defect with the the third brake light leaking water into the vehicle. So this repair is going to cost me $1,500 because of the leak. This is a major safety violation with windows breaking above kids or people in the back seat and electrical getting wet because of the leak in the third break light.
Corrective Action:
On Monday, October 10, 2023, I started my truck in the morning when the temperature was 60-65 degrees. The truck turned the rear defroster on and after 10 minutes I put my two boys in the backseat and smelt a burning smell. There was nothing smoking, so I told myself I would look at it once I got back from dropping them off. I pulled out of my driveway and within a minute my back window shattered above my 3 month old. I took it to the Dodge/Ram dealership and they said based on their inspection the third brake light was leaking and water got into/on the window and when the rear defroster turned on it shattered the window. They said it is not covered under warranty even though the main cause was a manufacture defect with the the third brake light leaking water into the vehicle. So this repair is going to cost me $1,500 because of the leak. This is a major safety violation with windows breaking above kids or people in the back seat and electrical getting wet because of the leak in the third break light.
Additional Notes:
On Monday, October 10, 2023, I started my truck in the morning when the temperature was 60-65 degrees. The truck turned the rear defroster on and after 10 minutes I put my two boys in the backseat and smelt a burning smell. There was nothing smoking, so I told myself I would look at it once I got back from dropping them off. I pulled out of my driveway and within a minute my back window shattered above my 3 month old. I took it to the Dodge/Ram dealership and they said based on their inspection the third brake light was leaking and water got into/on the window and when the rear defroster turned on it shattered the window. They said it is not covered under warranty even though the main cause was a manufacture defect with the the third brake light leaking water into the vehicle. So this repair is going to cost me $1,500 because of the leak. This is a major safety violation with windows breaking above kids or people in the back seat and electrical getting wet because of the leak in the third break light.
Mfg Campaign: 11549176
Recall Date: Oct 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On Monday, October 10, 2023, I started my truck in the morning when the temperature was 60-65 degrees. The truck turned the rear defroster on and after 10 minutes I put my two boys in the backseat and smelt a burning smell. There was nothing smoking, so I told myself I would look at it once I got back from dropping them off. I pulled out of my driveway and within a minute my back window shattered above my 3 month old. I took it to the Dodge/Ram dealership and they said based on their inspection the third brake light was leaking and water got into/on the window and when the rear defroster turned on it shattered the window. They said it is not covered under warranty even though the main cause was a manufacture defect with the the third brake light leaking water into the vehicle. So this repair is going to cost me $1,500 because of the leak. This is a major safety violation with windows breaking above kids or people in the back seat and electrical getting wet because of the leak in the third break light.
Corrective Action:
On Monday, October 10, 2023, I started my truck in the morning when the temperature was 60-65 degrees. The truck turned the rear defroster on and after 10 minutes I put my two boys in the backseat and smelt a burning smell. There was nothing smoking, so I told myself I would look at it once I got back from dropping them off. I pulled out of my driveway and within a minute my back window shattered above my 3 month old. I took it to the Dodge/Ram dealership and they said based on their inspection the third brake light was leaking and water got into/on the window and when the rear defroster turned on it shattered the window. They said it is not covered under warranty even though the main cause was a manufacture defect with the the third brake light leaking water into the vehicle. So this repair is going to cost me $1,500 because of the leak. This is a major safety violation with windows breaking above kids or people in the back seat and electrical getting wet because of the leak in the third break light.
Additional Notes:
On Monday, October 10, 2023, I started my truck in the morning when the temperature was 60-65 degrees. The truck turned the rear defroster on and after 10 minutes I put my two boys in the backseat and smelt a burning smell. There was nothing smoking, so I told myself I would look at it once I got back from dropping them off. I pulled out of my driveway and within a minute my back window shattered above my 3 month old. I took it to the Dodge/Ram dealership and they said based on their inspection the third brake light was leaking and water got into/on the window and when the rear defroster turned on it shattered the window. They said it is not covered under warranty even though the main cause was a manufacture defect with the the third brake light leaking water into the vehicle. So this repair is going to cost me $1,500 because of the leak. This is a major safety violation with windows breaking above kids or people in the back seat and electrical getting wet because of the leak in the third break light.
Mfg Campaign: 11549176
Recall Date: Oct 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My truck has had two leaks in the rear window area. I have owned it for 3 years it has 30000 miles on it. The vehicle is in otherwise perfect condition with no damage and no accidents. The first time it required the rear window to be replaced. This time it is uncertain where the leak is coming from. This could cause damage to the electronics as well as the rear airbags. It appears like these leaks are common and Ram is aware of them, but the have not recalled the defective components and provided a new design that does not leak.
Corrective Action:
My truck has had two leaks in the rear window area. I have owned it for 3 years it has 30000 miles on it. The vehicle is in otherwise perfect condition with no damage and no accidents. The first time it required the rear window to be replaced. This time it is uncertain where the leak is coming from. This could cause damage to the electronics as well as the rear airbags. It appears like these leaks are common and Ram is aware of them, but the have not recalled the defective components and provided a new design that does not leak.
Additional Notes:
My truck has had two leaks in the rear window area. I have owned it for 3 years it has 30000 miles on it. The vehicle is in otherwise perfect condition with no damage and no accidents. The first time it required the rear window to be replaced. This time it is uncertain where the leak is coming from. This could cause damage to the electronics as well as the rear airbags. It appears like these leaks are common and Ram is aware of them, but the have not recalled the defective components and provided a new design that does not leak.
Mfg Campaign: 11549056
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My truck has had two leaks in the rear window area. I have owned it for 3 years it has 30000 miles on it. The vehicle is in otherwise perfect condition with no damage and no accidents. The first time it required the rear window to be replaced. This time it is uncertain where the leak is coming from. This could cause damage to the electronics as well as the rear airbags. It appears like these leaks are common and Ram is aware of them, but the have not recalled the defective components and provided a new design that does not leak.
Corrective Action:
My truck has had two leaks in the rear window area. I have owned it for 3 years it has 30000 miles on it. The vehicle is in otherwise perfect condition with no damage and no accidents. The first time it required the rear window to be replaced. This time it is uncertain where the leak is coming from. This could cause damage to the electronics as well as the rear airbags. It appears like these leaks are common and Ram is aware of them, but the have not recalled the defective components and provided a new design that does not leak.
Additional Notes:
My truck has had two leaks in the rear window area. I have owned it for 3 years it has 30000 miles on it. The vehicle is in otherwise perfect condition with no damage and no accidents. The first time it required the rear window to be replaced. This time it is uncertain where the leak is coming from. This could cause damage to the electronics as well as the rear airbags. It appears like these leaks are common and Ram is aware of them, but the have not recalled the defective components and provided a new design that does not leak.
Mfg Campaign: 11549056
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
When accelerating and turning full left or right grinding sounds can be heard coming from the rear differential. It sounds like the gears in the rear differential are binding up. Per dealer a full differential rebuild is required.
Corrective Action:
When accelerating and turning full left or right grinding sounds can be heard coming from the rear differential. It sounds like the gears in the rear differential are binding up. Per dealer a full differential rebuild is required.
Additional Notes:
When accelerating and turning full left or right grinding sounds can be heard coming from the rear differential. It sounds like the gears in the rear differential are binding up. Per dealer a full differential rebuild is required.
Mfg Campaign: 11548852
Recall Date: Oct 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BACK OVER PREVENTION: DISPLAY FUNCTION. Rear backup camera failed, requiring the replacement of the radio unit. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. Specific to 2020 Ram 1500, but potentially similar to the recent recall of newer year 2022-2024 Ram 1500 / 2500 trucks [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
BACK OVER PREVENTION: DISPLAY FUNCTION. Rear backup camera failed, requiring the replacement of the radio unit. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. Specific to 2020 Ram 1500, but potentially similar to the recent recall of newer year 2022-2024 Ram 1500 / 2500 trucks [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
BACK OVER PREVENTION: DISPLAY FUNCTION. Rear backup camera failed, requiring the replacement of the radio unit. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. Specific to 2020 Ram 1500, but potentially similar to the recent recall of newer year 2022-2024 Ram 1500 / 2500 trucks [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11548215
Recall Date: Oct 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
BACK OVER PREVENTION: DISPLAY FUNCTION. Rear backup camera failed, requiring the replacement of the radio unit. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. Specific to 2020 Ram 1500, but potentially similar to the recent recall of newer year 2022-2024 Ram 1500 / 2500 trucks [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
BACK OVER PREVENTION: DISPLAY FUNCTION. Rear backup camera failed, requiring the replacement of the radio unit. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. Specific to 2020 Ram 1500, but potentially similar to the recent recall of newer year 2022-2024 Ram 1500 / 2500 trucks [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
BACK OVER PREVENTION: DISPLAY FUNCTION. Rear backup camera failed, requiring the replacement of the radio unit. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. Specific to 2020 Ram 1500, but potentially similar to the recent recall of newer year 2022-2024 Ram 1500 / 2500 trucks [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11548215
Recall Date: Oct 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11546558
Recall Date: Sep 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11546558
Recall Date: Sep 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
About a year ago the passenger side visor fell from the arm side and was dangling in the window from the cords that operate the light. I almost ran into another vehicle when it happened. About 2 months ago, the driver side did the exact same thing as i was approaching a stoplight I could not see and almost hit the car in front of me.
Corrective Action:
About a year ago the passenger side visor fell from the arm side and was dangling in the window from the cords that operate the light. I almost ran into another vehicle when it happened. About 2 months ago, the driver side did the exact same thing as i was approaching a stoplight I could not see and almost hit the car in front of me.
Additional Notes:
About a year ago the passenger side visor fell from the arm side and was dangling in the window from the cords that operate the light. I almost ran into another vehicle when it happened. About 2 months ago, the driver side did the exact same thing as i was approaching a stoplight I could not see and almost hit the car in front of me.
Mfg Campaign: 11545707
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After I got the vehicle, during the first winter in January of 2021, I was filling up the vehicle at a gas station in Kansas. The fuel pump clicked off long before the tank was full and continued to click off every 3 seconds or so when attempting to continue. I stopped filling the tank at about half full after about 20 minutes in the freezing outside temperatures thinking it might have been something wrong with the pump. The gas gauge only read 1/2 full. I went to the next exit and tried again. Same situation. It took forever and finally after repeating this for about another 20 minutes, it finally did go to full but then leaked gasoline everywhere like it didn't stop because it was clogged or something. Seems to do it frequently when temps are below freezing. What ever repairs were supposedly made, did not work. I am very concerned this is a fire hazard potential if not corrected. I took it to the dealership where I purchased the vehicle and they claimed they replaced the fuel nozzle. But it continues to do this every time it gets below freezing. I am wondering if moisture / vapor is becoming frozen in the line, or that the fuel nozzle system is of poor design where the tank cannot keep up with the venting. Perhaps it was the manufacturer trying to comply with environmental regulations, but failed. In any case I worry about the fuel leaking out and catching on fire from driving or static. It is a serious problem!
Corrective Action:
After I got the vehicle, during the first winter in January of 2021, I was filling up the vehicle at a gas station in Kansas. The fuel pump clicked off long before the tank was full and continued to click off every 3 seconds or so when attempting to continue. I stopped filling the tank at about half full after about 20 minutes in the freezing outside temperatures thinking it might have been something wrong with the pump. The gas gauge only read 1/2 full. I went to the next exit and tried again. Same situation. It took forever and finally after repeating this for about another 20 minutes, it finally did go to full but then leaked gasoline everywhere like it didn't stop because it was clogged or something. Seems to do it frequently when temps are below freezing. What ever repairs were supposedly made, did not work. I am very concerned this is a fire hazard potential if not corrected. I took it to the dealership where I purchased the vehicle and they claimed they replaced the fuel nozzle. But it continues to do this every time it gets below freezing. I am wondering if moisture / vapor is becoming frozen in the line, or that the fuel nozzle system is of poor design where the tank cannot keep up with the venting. Perhaps it was the manufacturer trying to comply with environmental regulations, but failed. In any case I worry about the fuel leaking out and catching on fire from driving or static. It is a serious problem!
Additional Notes:
After I got the vehicle, during the first winter in January of 2021, I was filling up the vehicle at a gas station in Kansas. The fuel pump clicked off long before the tank was full and continued to click off every 3 seconds or so when attempting to continue. I stopped filling the tank at about half full after about 20 minutes in the freezing outside temperatures thinking it might have been something wrong with the pump. The gas gauge only read 1/2 full. I went to the next exit and tried again. Same situation. It took forever and finally after repeating this for about another 20 minutes, it finally did go to full but then leaked gasoline everywhere like it didn't stop because it was clogged or something. Seems to do it frequently when temps are below freezing. What ever repairs were supposedly made, did not work. I am very concerned this is a fire hazard potential if not corrected. I took it to the dealership where I purchased the vehicle and they claimed they replaced the fuel nozzle. But it continues to do this every time it gets below freezing. I am wondering if moisture / vapor is becoming frozen in the line, or that the fuel nozzle system is of poor design where the tank cannot keep up with the venting. Perhaps it was the manufacturer trying to comply with environmental regulations, but failed. In any case I worry about the fuel leaking out and catching on fire from driving or static. It is a serious problem!
Mfg Campaign: 11545712
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
Just a normal day, parked the truck in the garage and next morning noticed the Passenger side seat belt stopped working randomly and wouldn’t release. It looks like stuck like after how an accident would make it stuck. I see several recalls for 2019-2020 RAM 1500 pickups but all of them are for driver/left side seat belt. My truck seat belt that stopped working is right side/ passenger side.
Corrective Action:
Just a normal day, parked the truck in the garage and next morning noticed the Passenger side seat belt stopped working randomly and wouldn’t release. It looks like stuck like after how an accident would make it stuck. I see several recalls for 2019-2020 RAM 1500 pickups but all of them are for driver/left side seat belt. My truck seat belt that stopped working is right side/ passenger side.
Additional Notes:
Just a normal day, parked the truck in the garage and next morning noticed the Passenger side seat belt stopped working randomly and wouldn’t release. It looks like stuck like after how an accident would make it stuck. I see several recalls for 2019-2020 RAM 1500 pickups but all of them are for driver/left side seat belt. My truck seat belt that stopped working is right side/ passenger side.
Mfg Campaign: 11544816
Recall Date: Sep 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear window leaks from the top whenever it rains or I wash the truck. The excessive leaking is causing water stains on the seats and the headliner and may cause mold and mildew creating a health issue. The dealer told me this is out of warranty and wants me to pay $174 to diagnose it. RAM Customer Service was also unwilling to do anything to take care of the problem. I don't need to diagnose it, I already know it leaks. Furthermore, they already know because two service memos have been sent to the dealers back in 2021. There was also a class action lawsuit filed for the issue in 2022. The memos acknowledge that RAM is very well aware of the defect, but because they refuse to issue a recall they don't deem it bad enough to take care of it. They also want me to pay for the full repair, why would I pay for the full repair of a known defect, inside or outside of the warranty? Unfortunately, or maybe fortunately, I am going to have to switch my brand loyalty after buying 3 $60,000 Mopar Vehicles from the same dealership. Seems to me, just taking care of the problem would be well worth that kind of customer loyalty. We'll see what the dealership decides.
Corrective Action:
The rear window leaks from the top whenever it rains or I wash the truck. The excessive leaking is causing water stains on the seats and the headliner and may cause mold and mildew creating a health issue. The dealer told me this is out of warranty and wants me to pay $174 to diagnose it. RAM Customer Service was also unwilling to do anything to take care of the problem. I don't need to diagnose it, I already know it leaks. Furthermore, they already know because two service memos have been sent to the dealers back in 2021. There was also a class action lawsuit filed for the issue in 2022. The memos acknowledge that RAM is very well aware of the defect, but because they refuse to issue a recall they don't deem it bad enough to take care of it. They also want me to pay for the full repair, why would I pay for the full repair of a known defect, inside or outside of the warranty? Unfortunately, or maybe fortunately, I am going to have to switch my brand loyalty after buying 3 $60,000 Mopar Vehicles from the same dealership. Seems to me, just taking care of the problem would be well worth that kind of customer loyalty. We'll see what the dealership decides.
Additional Notes:
The rear window leaks from the top whenever it rains or I wash the truck. The excessive leaking is causing water stains on the seats and the headliner and may cause mold and mildew creating a health issue. The dealer told me this is out of warranty and wants me to pay $174 to diagnose it. RAM Customer Service was also unwilling to do anything to take care of the problem. I don't need to diagnose it, I already know it leaks. Furthermore, they already know because two service memos have been sent to the dealers back in 2021. There was also a class action lawsuit filed for the issue in 2022. The memos acknowledge that RAM is very well aware of the defect, but because they refuse to issue a recall they don't deem it bad enough to take care of it. They also want me to pay for the full repair, why would I pay for the full repair of a known defect, inside or outside of the warranty? Unfortunately, or maybe fortunately, I am going to have to switch my brand loyalty after buying 3 $60,000 Mopar Vehicles from the same dealership. Seems to me, just taking care of the problem would be well worth that kind of customer loyalty. We'll see what the dealership decides.
Mfg Campaign: 11544072
Recall Date: Sep 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The vehicle was later towed to the local mechanic to be diagnosed. The contact was informed that the high-pressure fuel pump had failed and needed to be replaced. The failure mileage was 95,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The vehicle was later towed to the local mechanic to be diagnosed. The contact was informed that the high-pressure fuel pump had failed and needed to be replaced. The failure mileage was 95,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The vehicle was later towed to the local mechanic to be diagnosed. The contact was informed that the high-pressure fuel pump had failed and needed to be replaced. The failure mileage was 95,000. VIN tool confirms parts not available.
Mfg Campaign: 11544110
Recall Date: Sep 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The vehicle was later towed to the local mechanic to be diagnosed. The contact was informed that the high-pressure fuel pump had failed and needed to be replaced. The failure mileage was 95,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The vehicle was later towed to the local mechanic to be diagnosed. The contact was informed that the high-pressure fuel pump had failed and needed to be replaced. The failure mileage was 95,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The vehicle was later towed to the local mechanic to be diagnosed. The contact was informed that the high-pressure fuel pump had failed and needed to be replaced. The failure mileage was 95,000. VIN tool confirms parts not available.
Mfg Campaign: 11544110
Recall Date: Sep 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Exhaust manifold bolts snapping at low milage causing exhaust to possibly leak into the cabin. Most people are getting manifolds resurfaced and replacing the bolt's. If you replace manifold with new, it will warp again and break bolts again. Apparently the manifolds were not “Stress Relieved” in the manufacturing process. Lots of people are complaining and Ram dealers are saying it happens a lot. Cost to fix is approx. $1,000.
Corrective Action:
Exhaust manifold bolts snapping at low milage causing exhaust to possibly leak into the cabin. Most people are getting manifolds resurfaced and replacing the bolt's. If you replace manifold with new, it will warp again and break bolts again. Apparently the manifolds were not “Stress Relieved” in the manufacturing process. Lots of people are complaining and Ram dealers are saying it happens a lot. Cost to fix is approx. $1,000.
Additional Notes:
Exhaust manifold bolts snapping at low milage causing exhaust to possibly leak into the cabin. Most people are getting manifolds resurfaced and replacing the bolt's. If you replace manifold with new, it will warp again and break bolts again. Apparently the manifolds were not “Stress Relieved” in the manufacturing process. Lots of people are complaining and Ram dealers are saying it happens a lot. Cost to fix is approx. $1,000.
Mfg Campaign: 11542836
Recall Date: Sep 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11542984
Recall Date: Sep 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11542984
Recall Date: Sep 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle drove over a pothole and made a loud popping sound. The steering wheel became stiff, and the contact jerked the steering wheel to prevent a crash. The steering wheel then inadvertently spun, and the contact slammed on the brake pedal and applied the parking brake to stop the vehicle. The power steering assist, brakes, and several other unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed that the steering column and clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2020 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle drove over a pothole and made a loud popping sound. The steering wheel became stiff, and the contact jerked the steering wheel to prevent a crash. The steering wheel then inadvertently spun, and the contact slammed on the brake pedal and applied the parking brake to stop the vehicle. The power steering assist, brakes, and several other unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed that the steering column and clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2020 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle drove over a pothole and made a loud popping sound. The steering wheel became stiff, and the contact jerked the steering wheel to prevent a crash. The steering wheel then inadvertently spun, and the contact slammed on the brake pedal and applied the parking brake to stop the vehicle. The power steering assist, brakes, and several other unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed that the steering column and clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000. The VIN was unavailable.
Mfg Campaign: 11541345
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Potential Consequences:
The contact owns a 2020 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle drove over a pothole and made a loud popping sound. The steering wheel became stiff, and the contact jerked the steering wheel to prevent a crash. The steering wheel then inadvertently spun, and the contact slammed on the brake pedal and applied the parking brake to stop the vehicle. The power steering assist, brakes, and several other unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed that the steering column and clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2020 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle drove over a pothole and made a loud popping sound. The steering wheel became stiff, and the contact jerked the steering wheel to prevent a crash. The steering wheel then inadvertently spun, and the contact slammed on the brake pedal and applied the parking brake to stop the vehicle. The power steering assist, brakes, and several other unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed that the steering column and clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2020 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle drove over a pothole and made a loud popping sound. The steering wheel became stiff, and the contact jerked the steering wheel to prevent a crash. The steering wheel then inadvertently spun, and the contact slammed on the brake pedal and applied the parking brake to stop the vehicle. The power steering assist, brakes, and several other unknown warning lights illuminated. The vehicle was towed to the dealer, where it was diagnosed that the steering column and clockspring needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000. The VIN was unavailable.
Mfg Campaign: 11541345
Recall Date: Aug 29, 2023
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Valencia, CA • 36 yrs
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