Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Consumer Complaints
787 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON OCCASION THE BACKUP CAMERA IMAGE IN THE REAR VIEW MIRROR DOES NOT APPEAR/ APPEARS VERY DARK WITH SPORADIC COLORFUL PIXILATION WHEN THE VEHICLE SHIFTS INTO REVERSE AND WHILE BACKING UP. RARELY THE CAMERA IMAGE STAYS DISPLAYED ON THE REAR VIEW MIRROR WITH THE VEHICLE IN DRIVE AND IN MOTION UNTIL THE VEHICLE IS TURNED OFF.
Corrective Action:
ON OCCASION THE BACKUP CAMERA IMAGE IN THE REAR VIEW MIRROR DOES NOT APPEAR/ APPEARS VERY DARK WITH SPORADIC COLORFUL PIXILATION WHEN THE VEHICLE SHIFTS INTO REVERSE AND WHILE BACKING UP. RARELY THE CAMERA IMAGE STAYS DISPLAYED ON THE REAR VIEW MIRROR WITH THE VEHICLE IN DRIVE AND IN MOTION UNTIL THE VEHICLE IS TURNED OFF.
Additional Notes:
ON OCCASION THE BACKUP CAMERA IMAGE IN THE REAR VIEW MIRROR DOES NOT APPEAR/ APPEARS VERY DARK WITH SPORADIC COLORFUL PIXILATION WHEN THE VEHICLE SHIFTS INTO REVERSE AND WHILE BACKING UP. RARELY THE CAMERA IMAGE STAYS DISPLAYED ON THE REAR VIEW MIRROR WITH THE VEHICLE IN DRIVE AND IN MOTION UNTIL THE VEHICLE IS TURNED OFF.
Mfg Campaign: 11360480
Recall Date: Sep 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ON OCCASION THE BACKUP CAMERA IMAGE IN THE REAR VIEW MIRROR DOES NOT APPEAR/ APPEARS VERY DARK WITH SPORADIC COLORFUL PIXILATION WHEN THE VEHICLE SHIFTS INTO REVERSE AND WHILE BACKING UP. RARELY THE CAMERA IMAGE STAYS DISPLAYED ON THE REAR VIEW MIRROR WITH THE VEHICLE IN DRIVE AND IN MOTION UNTIL THE VEHICLE IS TURNED OFF.
Corrective Action:
ON OCCASION THE BACKUP CAMERA IMAGE IN THE REAR VIEW MIRROR DOES NOT APPEAR/ APPEARS VERY DARK WITH SPORADIC COLORFUL PIXILATION WHEN THE VEHICLE SHIFTS INTO REVERSE AND WHILE BACKING UP. RARELY THE CAMERA IMAGE STAYS DISPLAYED ON THE REAR VIEW MIRROR WITH THE VEHICLE IN DRIVE AND IN MOTION UNTIL THE VEHICLE IS TURNED OFF.
Additional Notes:
ON OCCASION THE BACKUP CAMERA IMAGE IN THE REAR VIEW MIRROR DOES NOT APPEAR/ APPEARS VERY DARK WITH SPORADIC COLORFUL PIXILATION WHEN THE VEHICLE SHIFTS INTO REVERSE AND WHILE BACKING UP. RARELY THE CAMERA IMAGE STAYS DISPLAYED ON THE REAR VIEW MIRROR WITH THE VEHICLE IN DRIVE AND IN MOTION UNTIL THE VEHICLE IS TURNED OFF.
Mfg Campaign: 11360480
Recall Date: Sep 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
REFERENCE NHTSA RECALL 19V-757 ISSUED IN OCT 2019: ALMOST A YEAR LATER NOW AND MY LOCAL RAM DEALER STILL IS TELLING ME THEY DON'T HAVE IN STOCK PART TO USE ON MY TRUCK PER RECALL. INEXCUSABLE. PLEASE PRESS DODGE TO GET THIS RECAL DONE.
Corrective Action:
REFERENCE NHTSA RECALL 19V-757 ISSUED IN OCT 2019: ALMOST A YEAR LATER NOW AND MY LOCAL RAM DEALER STILL IS TELLING ME THEY DON'T HAVE IN STOCK PART TO USE ON MY TRUCK PER RECALL. INEXCUSABLE. PLEASE PRESS DODGE TO GET THIS RECAL DONE.
Additional Notes:
REFERENCE NHTSA RECALL 19V-757 ISSUED IN OCT 2019: ALMOST A YEAR LATER NOW AND MY LOCAL RAM DEALER STILL IS TELLING ME THEY DON'T HAVE IN STOCK PART TO USE ON MY TRUCK PER RECALL. INEXCUSABLE. PLEASE PRESS DODGE TO GET THIS RECAL DONE.
Mfg Campaign: 11354904
Recall Date: Sep 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LAMPE CHRYSLER DODGE JEEP RAM (151 N. NEELEY ST, VISALIA, CA 93291; (559) 737-6400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LAMPE CHRYSLER DODGE JEEP RAM (151 N. NEELEY ST, VISALIA, CA 93291; (559) 737-6400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LAMPE CHRYSLER DODGE JEEP RAM (151 N. NEELEY ST, VISALIA, CA 93291; (559) 737-6400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11354921
Recall Date: Sep 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED RACKLEY CHRYSLER DODGE JEEP RAM (5050 E WINNEMUCCA BLVD, WINNEMUCCA, NV 89445: (775) 623-5005), LITHIA CHRYSLER JEEP DODGE RAM OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (541) 205-4486) AND DOLAN DODGE RAM FIAT (700 KIETZKE LN, RENO, NV 89502, (775) 786-1211) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED RACKLEY CHRYSLER DODGE JEEP RAM (5050 E WINNEMUCCA BLVD, WINNEMUCCA, NV 89445: (775) 623-5005), LITHIA CHRYSLER JEEP DODGE RAM OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (541) 205-4486) AND DOLAN DODGE RAM FIAT (700 KIETZKE LN, RENO, NV 89502, (775) 786-1211) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED RACKLEY CHRYSLER DODGE JEEP RAM (5050 E WINNEMUCCA BLVD, WINNEMUCCA, NV 89445: (775) 623-5005), LITHIA CHRYSLER JEEP DODGE RAM OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (541) 205-4486) AND DOLAN DODGE RAM FIAT (700 KIETZKE LN, RENO, NV 89502, (775) 786-1211) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11354057
Recall Date: Sep 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED RACKLEY CHRYSLER DODGE JEEP RAM (5050 E WINNEMUCCA BLVD, WINNEMUCCA, NV 89445: (775) 623-5005), LITHIA CHRYSLER JEEP DODGE RAM OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (541) 205-4486) AND DOLAN DODGE RAM FIAT (700 KIETZKE LN, RENO, NV 89502, (775) 786-1211) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED RACKLEY CHRYSLER DODGE JEEP RAM (5050 E WINNEMUCCA BLVD, WINNEMUCCA, NV 89445: (775) 623-5005), LITHIA CHRYSLER JEEP DODGE RAM OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (541) 205-4486) AND DOLAN DODGE RAM FIAT (700 KIETZKE LN, RENO, NV 89502, (775) 786-1211) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED RACKLEY CHRYSLER DODGE JEEP RAM (5050 E WINNEMUCCA BLVD, WINNEMUCCA, NV 89445: (775) 623-5005), LITHIA CHRYSLER JEEP DODGE RAM OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (541) 205-4486) AND DOLAN DODGE RAM FIAT (700 KIETZKE LN, RENO, NV 89502, (775) 786-1211) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11354057
Recall Date: Sep 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED RACKLEY CHRYSLER DODGE JEEP RAM (5050 E WINNEMUCCA BLVD, WINNEMUCCA, NV 89445: (775) 623-5005), LITHIA CHRYSLER JEEP DODGE RAM OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (541) 205-4486) AND DOLAN DODGE RAM FIAT (700 KIETZKE LN, RENO, NV 89502, (775) 786-1211) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED RACKLEY CHRYSLER DODGE JEEP RAM (5050 E WINNEMUCCA BLVD, WINNEMUCCA, NV 89445: (775) 623-5005), LITHIA CHRYSLER JEEP DODGE RAM OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (541) 205-4486) AND DOLAN DODGE RAM FIAT (700 KIETZKE LN, RENO, NV 89502, (775) 786-1211) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED RACKLEY CHRYSLER DODGE JEEP RAM (5050 E WINNEMUCCA BLVD, WINNEMUCCA, NV 89445: (775) 623-5005), LITHIA CHRYSLER JEEP DODGE RAM OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (541) 205-4486) AND DOLAN DODGE RAM FIAT (700 KIETZKE LN, RENO, NV 89502, (775) 786-1211) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11354057
Recall Date: Sep 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DAYTON ANDREWS CHRYSLER DODGE JEEP RAM FIAT (2388 GULF TO BAY BLVD, CLEARWATER, FL 33765) AND CHAPMAN LAS VEGAS DODGE CHRYSLER JEEP RAM (3175 E SAHARA AVE, LAS VEGAS, NV 89104,) WHO INFORMED THE CONTACT THAT PARTS WERE ON RESTRICTION AND WAS UNABLE TO PROVIDE ANY PARTS AVAILABILITY INFORMATION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PART WOULD BECOME AVAILABLE SEPTEMBER 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DAYTON ANDREWS CHRYSLER DODGE JEEP RAM FIAT (2388 GULF TO BAY BLVD, CLEARWATER, FL 33765) AND CHAPMAN LAS VEGAS DODGE CHRYSLER JEEP RAM (3175 E SAHARA AVE, LAS VEGAS, NV 89104,) WHO INFORMED THE CONTACT THAT PARTS WERE ON RESTRICTION AND WAS UNABLE TO PROVIDE ANY PARTS AVAILABILITY INFORMATION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PART WOULD BECOME AVAILABLE SEPTEMBER 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DAYTON ANDREWS CHRYSLER DODGE JEEP RAM FIAT (2388 GULF TO BAY BLVD, CLEARWATER, FL 33765) AND CHAPMAN LAS VEGAS DODGE CHRYSLER JEEP RAM (3175 E SAHARA AVE, LAS VEGAS, NV 89104,) WHO INFORMED THE CONTACT THAT PARTS WERE ON RESTRICTION AND WAS UNABLE TO PROVIDE ANY PARTS AVAILABILITY INFORMATION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PART WOULD BECOME AVAILABLE SEPTEMBER 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11353701
Recall Date: Sep 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VB1 - NHTSA 19V-757 SAFETY RECALL FCA DEALERSHIP NOT REPLACING DEFECTIVE EGR COOLER WITHIN A REASONABLE TIME PERIOD. DEALERSHIP REPEATEDLY STATES PARTS ARE ON BACK ORDER. THIS ISSUE HAS REMAINED UNRESOLVED SINCE OCTOBER 2019.
Corrective Action:
VB1 - NHTSA 19V-757 SAFETY RECALL FCA DEALERSHIP NOT REPLACING DEFECTIVE EGR COOLER WITHIN A REASONABLE TIME PERIOD. DEALERSHIP REPEATEDLY STATES PARTS ARE ON BACK ORDER. THIS ISSUE HAS REMAINED UNRESOLVED SINCE OCTOBER 2019.
Additional Notes:
VB1 - NHTSA 19V-757 SAFETY RECALL FCA DEALERSHIP NOT REPLACING DEFECTIVE EGR COOLER WITHIN A REASONABLE TIME PERIOD. DEALERSHIP REPEATEDLY STATES PARTS ARE ON BACK ORDER. THIS ISSUE HAS REMAINED UNRESOLVED SINCE OCTOBER 2019.
Mfg Campaign: 11353273
Recall Date: Sep 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11353171
Recall Date: Sep 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR VIEW CAMERA, SCREEN GOES BLUE, OR BLK OR WITH COLORED LINES AND YOU CANT SEE ANYTHING. IT DOES WHILE DRIVING, PARK & REVERSE. THEY HAVE REPLACED THE CAMERA 4 TIMES AND STILL DOING IT THE TRUCK WAS NEW & HAVE ONLY HAD FOR 2 1/2 YEARS.
Corrective Action:
REAR VIEW CAMERA, SCREEN GOES BLUE, OR BLK OR WITH COLORED LINES AND YOU CANT SEE ANYTHING. IT DOES WHILE DRIVING, PARK & REVERSE. THEY HAVE REPLACED THE CAMERA 4 TIMES AND STILL DOING IT THE TRUCK WAS NEW & HAVE ONLY HAD FOR 2 1/2 YEARS.
Additional Notes:
REAR VIEW CAMERA, SCREEN GOES BLUE, OR BLK OR WITH COLORED LINES AND YOU CANT SEE ANYTHING. IT DOES WHILE DRIVING, PARK & REVERSE. THEY HAVE REPLACED THE CAMERA 4 TIMES AND STILL DOING IT THE TRUCK WAS NEW & HAVE ONLY HAD FOR 2 1/2 YEARS.
Mfg Campaign: 11352762
Recall Date: Sep 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR VIEW CAMERA, SCREEN GOES BLUE, OR BLK OR WITH COLORED LINES AND YOU CANT SEE ANYTHING. IT DOES WHILE DRIVING, PARK & REVERSE. THEY HAVE REPLACED THE CAMERA 4 TIMES AND STILL DOING IT THE TRUCK WAS NEW & HAVE ONLY HAD FOR 2 1/2 YEARS.
Corrective Action:
REAR VIEW CAMERA, SCREEN GOES BLUE, OR BLK OR WITH COLORED LINES AND YOU CANT SEE ANYTHING. IT DOES WHILE DRIVING, PARK & REVERSE. THEY HAVE REPLACED THE CAMERA 4 TIMES AND STILL DOING IT THE TRUCK WAS NEW & HAVE ONLY HAD FOR 2 1/2 YEARS.
Additional Notes:
REAR VIEW CAMERA, SCREEN GOES BLUE, OR BLK OR WITH COLORED LINES AND YOU CANT SEE ANYTHING. IT DOES WHILE DRIVING, PARK & REVERSE. THEY HAVE REPLACED THE CAMERA 4 TIMES AND STILL DOING IT THE TRUCK WAS NEW & HAVE ONLY HAD FOR 2 1/2 YEARS.
Mfg Campaign: 11352762
Recall Date: Sep 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
GAS GAUGE MAY INDICATE EMPTY TO FULL REGARDLESS OF THE AMOUNT OF ACTUAL GAS IN TANK. MILEAGE TOO EMPTY AS DISPLAYED ON DASH PANEL READOUT READS UP TOO TWICE ACTUAL DISTANCE ONE CAN DRIVE TRUCK? IF TRIP ODOMETER AND MPH DISPLAYED THERE IN ARE DISPLAYED CORRECTLY? USING TRIP ODOMETER MILES DRIVEN AND DASH DISPLAY MILES TO EMPTY DIVIDED BY AVERAGE MPG DISPLAYED EQUAL GAS TANK SIZE OF 31.13 GALLONS. WHEN MAXIMUM SIZE TANK PROVIDED BY FCA IS 26 GALLON. SINCE NONE OF THE GAUGES/READOUTS SEEM TO BE RELIABLE, ONE COULD PULL INTO TRAFFIC OR AN INTERSECTION AND NOT HAVE ANY GASOLINE IN THE FUEL TANK. THERE BY STALLING OUT AND CAUSING AN ACCIDENT. TRUCK CURRENTLY UNDERGOING 6TH IN DEALERSHIP REPAIR(TWO SEPARATE DEALERS){2ND TIME WITH FCA STAR ASSISTANCES}, NO SOLUTIONTO FAULTY READOUTS FOUND! DEALER WORK REPORTS CAN BE SENT VIA USPS IF NEEDED?
Corrective Action:
GAS GAUGE MAY INDICATE EMPTY TO FULL REGARDLESS OF THE AMOUNT OF ACTUAL GAS IN TANK. MILEAGE TOO EMPTY AS DISPLAYED ON DASH PANEL READOUT READS UP TOO TWICE ACTUAL DISTANCE ONE CAN DRIVE TRUCK? IF TRIP ODOMETER AND MPH DISPLAYED THERE IN ARE DISPLAYED CORRECTLY? USING TRIP ODOMETER MILES DRIVEN AND DASH DISPLAY MILES TO EMPTY DIVIDED BY AVERAGE MPG DISPLAYED EQUAL GAS TANK SIZE OF 31.13 GALLONS. WHEN MAXIMUM SIZE TANK PROVIDED BY FCA IS 26 GALLON. SINCE NONE OF THE GAUGES/READOUTS SEEM TO BE RELIABLE, ONE COULD PULL INTO TRAFFIC OR AN INTERSECTION AND NOT HAVE ANY GASOLINE IN THE FUEL TANK. THERE BY STALLING OUT AND CAUSING AN ACCIDENT. TRUCK CURRENTLY UNDERGOING 6TH IN DEALERSHIP REPAIR(TWO SEPARATE DEALERS){2ND TIME WITH FCA STAR ASSISTANCES}, NO SOLUTIONTO FAULTY READOUTS FOUND! DEALER WORK REPORTS CAN BE SENT VIA USPS IF NEEDED?
Additional Notes:
GAS GAUGE MAY INDICATE EMPTY TO FULL REGARDLESS OF THE AMOUNT OF ACTUAL GAS IN TANK. MILEAGE TOO EMPTY AS DISPLAYED ON DASH PANEL READOUT READS UP TOO TWICE ACTUAL DISTANCE ONE CAN DRIVE TRUCK? IF TRIP ODOMETER AND MPH DISPLAYED THERE IN ARE DISPLAYED CORRECTLY? USING TRIP ODOMETER MILES DRIVEN AND DASH DISPLAY MILES TO EMPTY DIVIDED BY AVERAGE MPG DISPLAYED EQUAL GAS TANK SIZE OF 31.13 GALLONS. WHEN MAXIMUM SIZE TANK PROVIDED BY FCA IS 26 GALLON. SINCE NONE OF THE GAUGES/READOUTS SEEM TO BE RELIABLE, ONE COULD PULL INTO TRAFFIC OR AN INTERSECTION AND NOT HAVE ANY GASOLINE IN THE FUEL TANK. THERE BY STALLING OUT AND CAUSING AN ACCIDENT. TRUCK CURRENTLY UNDERGOING 6TH IN DEALERSHIP REPAIR(TWO SEPARATE DEALERS){2ND TIME WITH FCA STAR ASSISTANCES}, NO SOLUTIONTO FAULTY READOUTS FOUND! DEALER WORK REPORTS CAN BE SENT VIA USPS IF NEEDED?
Mfg Campaign: 11351918
Recall Date: Aug 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500 CLASSIC. THE CONTACT INITIALLY RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD TAKEN THE VEHICLE TO NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403) ON THREE SEPARATE OCCASIONS AND EACH TIME THE CONTACT WAS INFORMED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT AS MONTH'S WENT BY, COOLANT BEGAN TO LEAK OUT OF THE EXHAUST AND THE VEHICLE BEGAN TO OVERHEAT WHILE DRIVING AT VARIOUS SPEEDS AS THE TEMPERATURE INDICATOR WOULD SHOW THE VEHICLE RUNNING HOT. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED TO NO LONGER DRIVE THE VEHICLE; THEY OFFERED NO FURTHER ASSISTANCE FOR HER FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500 CLASSIC. THE CONTACT INITIALLY RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD TAKEN THE VEHICLE TO NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403) ON THREE SEPARATE OCCASIONS AND EACH TIME THE CONTACT WAS INFORMED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT AS MONTH'S WENT BY, COOLANT BEGAN TO LEAK OUT OF THE EXHAUST AND THE VEHICLE BEGAN TO OVERHEAT WHILE DRIVING AT VARIOUS SPEEDS AS THE TEMPERATURE INDICATOR WOULD SHOW THE VEHICLE RUNNING HOT. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED TO NO LONGER DRIVE THE VEHICLE; THEY OFFERED NO FURTHER ASSISTANCE FOR HER FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500 CLASSIC. THE CONTACT INITIALLY RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD TAKEN THE VEHICLE TO NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403) ON THREE SEPARATE OCCASIONS AND EACH TIME THE CONTACT WAS INFORMED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT AS MONTH'S WENT BY, COOLANT BEGAN TO LEAK OUT OF THE EXHAUST AND THE VEHICLE BEGAN TO OVERHEAT WHILE DRIVING AT VARIOUS SPEEDS AS THE TEMPERATURE INDICATOR WOULD SHOW THE VEHICLE RUNNING HOT. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED TO NO LONGER DRIVE THE VEHICLE; THEY OFFERED NO FURTHER ASSISTANCE FOR HER FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Mfg Campaign: 11351337
Recall Date: Aug 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
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
Corrective Action:
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
Additional Notes:
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
Mfg Campaign: 11350611
Recall Date: Aug 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WITHOUT WARNING OR APPARENT CAUSE, REMOTE START RESULTED IN 'CLICK' SOUND. ATTEMPTED TO START WITH PUSH BUTTON AND DID NOT TURNOVER. RECEIVED JUMP. AFTER PARKING AND RETURNING, ISSUE RESUMED. DISCOVERED NECESSITY TO KEEP PUSHING START BUTTON UNTIL VERY, VERY ROUGH AND RESISTANT TURNOVER INITIATED. ONCE ENGINE IS ON, NO ISSUES (OTHER THAN BLANK 'FUEL ECONOMY' AND 'VEHICLE INFO' SCREENS.) CHECK ENGINE LIGHT ILLUMINATED. PROBLEM PERSISTS, ACCESSORIES OPERATIONAL. ODB 2 CODE: P1DF3
Corrective Action:
WITHOUT WARNING OR APPARENT CAUSE, REMOTE START RESULTED IN 'CLICK' SOUND. ATTEMPTED TO START WITH PUSH BUTTON AND DID NOT TURNOVER. RECEIVED JUMP. AFTER PARKING AND RETURNING, ISSUE RESUMED. DISCOVERED NECESSITY TO KEEP PUSHING START BUTTON UNTIL VERY, VERY ROUGH AND RESISTANT TURNOVER INITIATED. ONCE ENGINE IS ON, NO ISSUES (OTHER THAN BLANK 'FUEL ECONOMY' AND 'VEHICLE INFO' SCREENS.) CHECK ENGINE LIGHT ILLUMINATED. PROBLEM PERSISTS, ACCESSORIES OPERATIONAL. ODB 2 CODE: P1DF3
Additional Notes:
WITHOUT WARNING OR APPARENT CAUSE, REMOTE START RESULTED IN 'CLICK' SOUND. ATTEMPTED TO START WITH PUSH BUTTON AND DID NOT TURNOVER. RECEIVED JUMP. AFTER PARKING AND RETURNING, ISSUE RESUMED. DISCOVERED NECESSITY TO KEEP PUSHING START BUTTON UNTIL VERY, VERY ROUGH AND RESISTANT TURNOVER INITIATED. ONCE ENGINE IS ON, NO ISSUES (OTHER THAN BLANK 'FUEL ECONOMY' AND 'VEHICLE INFO' SCREENS.) CHECK ENGINE LIGHT ILLUMINATED. PROBLEM PERSISTS, ACCESSORIES OPERATIONAL. ODB 2 CODE: P1DF3
Mfg Campaign: 11350177
Recall Date: Aug 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WITHOUT WARNING OR APPARENT CAUSE, REMOTE START RESULTED IN 'CLICK' SOUND. ATTEMPTED TO START WITH PUSH BUTTON AND DID NOT TURNOVER. RECEIVED JUMP. AFTER PARKING AND RETURNING, ISSUE RESUMED. DISCOVERED NECESSITY TO KEEP PUSHING START BUTTON UNTIL VERY, VERY ROUGH AND RESISTANT TURNOVER INITIATED. ONCE ENGINE IS ON, NO ISSUES (OTHER THAN BLANK 'FUEL ECONOMY' AND 'VEHICLE INFO' SCREENS.) CHECK ENGINE LIGHT ILLUMINATED. PROBLEM PERSISTS, ACCESSORIES OPERATIONAL. ODB 2 CODE: P1DF3
Corrective Action:
WITHOUT WARNING OR APPARENT CAUSE, REMOTE START RESULTED IN 'CLICK' SOUND. ATTEMPTED TO START WITH PUSH BUTTON AND DID NOT TURNOVER. RECEIVED JUMP. AFTER PARKING AND RETURNING, ISSUE RESUMED. DISCOVERED NECESSITY TO KEEP PUSHING START BUTTON UNTIL VERY, VERY ROUGH AND RESISTANT TURNOVER INITIATED. ONCE ENGINE IS ON, NO ISSUES (OTHER THAN BLANK 'FUEL ECONOMY' AND 'VEHICLE INFO' SCREENS.) CHECK ENGINE LIGHT ILLUMINATED. PROBLEM PERSISTS, ACCESSORIES OPERATIONAL. ODB 2 CODE: P1DF3
Additional Notes:
WITHOUT WARNING OR APPARENT CAUSE, REMOTE START RESULTED IN 'CLICK' SOUND. ATTEMPTED TO START WITH PUSH BUTTON AND DID NOT TURNOVER. RECEIVED JUMP. AFTER PARKING AND RETURNING, ISSUE RESUMED. DISCOVERED NECESSITY TO KEEP PUSHING START BUTTON UNTIL VERY, VERY ROUGH AND RESISTANT TURNOVER INITIATED. ONCE ENGINE IS ON, NO ISSUES (OTHER THAN BLANK 'FUEL ECONOMY' AND 'VEHICLE INFO' SCREENS.) CHECK ENGINE LIGHT ILLUMINATED. PROBLEM PERSISTS, ACCESSORIES OPERATIONAL. ODB 2 CODE: P1DF3
Mfg Campaign: 11350177
Recall Date: Aug 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND DEPRESSING THE ACCELERATOR, THE VEHICLE HESITATED AND THEN ABRUPTLY SPED OFF WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V347000 (LATCHES/ CONSUMER STATED VEHICLE WAS TAKEN TO SEVERAL DEALERS TO REPAIR THE RECALL NO ONE HAD THE PARTS. NOW MANUFACTURER IS CALLING IT NORMAL.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND DEPRESSING THE ACCELERATOR, THE VEHICLE HESITATED AND THEN ABRUPTLY SPED OFF WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V347000 (LATCHES/ CONSUMER STATED VEHICLE WAS TAKEN TO SEVERAL DEALERS TO REPAIR THE RECALL NO ONE HAD THE PARTS. NOW MANUFACTURER IS CALLING IT NORMAL.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND DEPRESSING THE ACCELERATOR, THE VEHICLE HESITATED AND THEN ABRUPTLY SPED OFF WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V347000 (LATCHES/ CONSUMER STATED VEHICLE WAS TAKEN TO SEVERAL DEALERS TO REPAIR THE RECALL NO ONE HAD THE PARTS. NOW MANUFACTURER IS CALLING IT NORMAL.*JB
Mfg Campaign: 11350265
Recall Date: Aug 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND DEPRESSING THE ACCELERATOR, THE VEHICLE HESITATED AND THEN ABRUPTLY SPED OFF WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V347000 (LATCHES/ CONSUMER STATED VEHICLE WAS TAKEN TO SEVERAL DEALERS TO REPAIR THE RECALL NO ONE HAD THE PARTS. NOW MANUFACTURER IS CALLING IT NORMAL.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND DEPRESSING THE ACCELERATOR, THE VEHICLE HESITATED AND THEN ABRUPTLY SPED OFF WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V347000 (LATCHES/ CONSUMER STATED VEHICLE WAS TAKEN TO SEVERAL DEALERS TO REPAIR THE RECALL NO ONE HAD THE PARTS. NOW MANUFACTURER IS CALLING IT NORMAL.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND DEPRESSING THE ACCELERATOR, THE VEHICLE HESITATED AND THEN ABRUPTLY SPED OFF WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V347000 (LATCHES/ CONSUMER STATED VEHICLE WAS TAKEN TO SEVERAL DEALERS TO REPAIR THE RECALL NO ONE HAD THE PARTS. NOW MANUFACTURER IS CALLING IT NORMAL.*JB
Mfg Campaign: 11350265
Recall Date: Aug 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND DEPRESSING THE ACCELERATOR, THE VEHICLE HESITATED AND THEN ABRUPTLY SPED OFF WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V347000 (LATCHES/ CONSUMER STATED VEHICLE WAS TAKEN TO SEVERAL DEALERS TO REPAIR THE RECALL NO ONE HAD THE PARTS. NOW MANUFACTURER IS CALLING IT NORMAL.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND DEPRESSING THE ACCELERATOR, THE VEHICLE HESITATED AND THEN ABRUPTLY SPED OFF WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V347000 (LATCHES/ CONSUMER STATED VEHICLE WAS TAKEN TO SEVERAL DEALERS TO REPAIR THE RECALL NO ONE HAD THE PARTS. NOW MANUFACTURER IS CALLING IT NORMAL.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND DEPRESSING THE ACCELERATOR, THE VEHICLE HESITATED AND THEN ABRUPTLY SPED OFF WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V347000 (LATCHES/ CONSUMER STATED VEHICLE WAS TAKEN TO SEVERAL DEALERS TO REPAIR THE RECALL NO ONE HAD THE PARTS. NOW MANUFACTURER IS CALLING IT NORMAL.*JB
Mfg Campaign: 11350265
Recall Date: Aug 19, 2020
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury