Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Consumer Complaints
787 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
GAS PUMP NOZZLE GOT STUCK IN MY TRUCKS GETTING GAS I HAD TO SIT AT WAWA 3 HOURS FOR HELP MARCH 2021 NOW I AM IN FEAR OF DRIVING MY TRUCK I BOUGHT THIS TRUCK FOR RELIABLE TRANSPORTATION FOR MY CANCER TREATMENTS I DID NOT NEED THIS ADD PROBLEM I AM AFRAID TO GET GAS & HAVE DAMAGES TO MY TRUCK NOW WHAT
Corrective Action:
GAS PUMP NOZZLE GOT STUCK IN MY TRUCKS GETTING GAS I HAD TO SIT AT WAWA 3 HOURS FOR HELP MARCH 2021 NOW I AM IN FEAR OF DRIVING MY TRUCK I BOUGHT THIS TRUCK FOR RELIABLE TRANSPORTATION FOR MY CANCER TREATMENTS I DID NOT NEED THIS ADD PROBLEM I AM AFRAID TO GET GAS & HAVE DAMAGES TO MY TRUCK NOW WHAT
Additional Notes:
GAS PUMP NOZZLE GOT STUCK IN MY TRUCKS GETTING GAS I HAD TO SIT AT WAWA 3 HOURS FOR HELP MARCH 2021 NOW I AM IN FEAR OF DRIVING MY TRUCK I BOUGHT THIS TRUCK FOR RELIABLE TRANSPORTATION FOR MY CANCER TREATMENTS I DID NOT NEED THIS ADD PROBLEM I AM AFRAID TO GET GAS & HAVE DAMAGES TO MY TRUCK NOW WHAT
Mfg Campaign: 11405800
Recall Date: Mar 31, 2021
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
GAS PUMP NOZZLE GOT STUCK IN MY TRUCKS GETTING GAS I HAD TO SIT AT WAWA 3 HOURS FOR HELP MARCH 2021 NOW I AM IN FEAR OF DRIVING MY TRUCK I BOUGHT THIS TRUCK FOR RELIABLE TRANSPORTATION FOR MY CANCER TREATMENTS I DID NOT NEED THIS ADD PROBLEM I AM AFRAID TO GET GAS & HAVE DAMAGES TO MY TRUCK NOW WHAT
Corrective Action:
GAS PUMP NOZZLE GOT STUCK IN MY TRUCKS GETTING GAS I HAD TO SIT AT WAWA 3 HOURS FOR HELP MARCH 2021 NOW I AM IN FEAR OF DRIVING MY TRUCK I BOUGHT THIS TRUCK FOR RELIABLE TRANSPORTATION FOR MY CANCER TREATMENTS I DID NOT NEED THIS ADD PROBLEM I AM AFRAID TO GET GAS & HAVE DAMAGES TO MY TRUCK NOW WHAT
Additional Notes:
GAS PUMP NOZZLE GOT STUCK IN MY TRUCKS GETTING GAS I HAD TO SIT AT WAWA 3 HOURS FOR HELP MARCH 2021 NOW I AM IN FEAR OF DRIVING MY TRUCK I BOUGHT THIS TRUCK FOR RELIABLE TRANSPORTATION FOR MY CANCER TREATMENTS I DID NOT NEED THIS ADD PROBLEM I AM AFRAID TO GET GAS & HAVE DAMAGES TO MY TRUCK NOW WHAT
Mfg Campaign: 11405800
Recall Date: Mar 31, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I RECENTLY PURCHASED A 2018 RAM 1500 DIESEL WITH 23,000 MILES FROM CARMAX. THERE IS A RECALL, VB1, ON THE TRUCK. THE PARTS REQUIRED TO FIX THE RECALL ARE UNAVAILABLE IN A TIMELY MANNER. I CONTACTED 7 RAM DEALERSHIPS IN MY AREA TO DISCOVER EACH HAS A WAITING LIST FOR THE PARTS OF 70 TO 200 VEHICLES BECAUSE THE PARTS ARE "RESTRICTED"; ONLY 1 PART MAY BE ORDERED PER WEEK BY ANY DEALERSHIP. THEREFORE, THE ACTUAL TIME REQUIRED TO REPAIR THE DEFECT IS AT MINIMUM IS 1 TO 3 YEARS AT THAT RATE. ACCORDING TO THE RECALL VB1 THERE IS A RISK OF A POTENTIAL VEHICLE FIRE. I CONTACTED CHRYSLER (FCA) CUSTOMER SERVICE AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE TO GET THE PARTS FASTER TO THE DEALERS SINCE THEY ARE RESTRICTED TO 1 PART PER ORDER PER WEEK, THAT THERE IS NO ETA OF WHEN , IF AT ALL, THE SUPPLY OF PARTS WILL BE INCREASED. I AM FILLING THIS COMPLAINT SO PERHAPS OTHERS WILL NOT SUFFER THE SAME PROBLEM IF THEY PURCHASE A USED RAM TRUCK WITH THIS RECALL.
Corrective Action:
I RECENTLY PURCHASED A 2018 RAM 1500 DIESEL WITH 23,000 MILES FROM CARMAX. THERE IS A RECALL, VB1, ON THE TRUCK. THE PARTS REQUIRED TO FIX THE RECALL ARE UNAVAILABLE IN A TIMELY MANNER. I CONTACTED 7 RAM DEALERSHIPS IN MY AREA TO DISCOVER EACH HAS A WAITING LIST FOR THE PARTS OF 70 TO 200 VEHICLES BECAUSE THE PARTS ARE "RESTRICTED"; ONLY 1 PART MAY BE ORDERED PER WEEK BY ANY DEALERSHIP. THEREFORE, THE ACTUAL TIME REQUIRED TO REPAIR THE DEFECT IS AT MINIMUM IS 1 TO 3 YEARS AT THAT RATE. ACCORDING TO THE RECALL VB1 THERE IS A RISK OF A POTENTIAL VEHICLE FIRE. I CONTACTED CHRYSLER (FCA) CUSTOMER SERVICE AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE TO GET THE PARTS FASTER TO THE DEALERS SINCE THEY ARE RESTRICTED TO 1 PART PER ORDER PER WEEK, THAT THERE IS NO ETA OF WHEN , IF AT ALL, THE SUPPLY OF PARTS WILL BE INCREASED. I AM FILLING THIS COMPLAINT SO PERHAPS OTHERS WILL NOT SUFFER THE SAME PROBLEM IF THEY PURCHASE A USED RAM TRUCK WITH THIS RECALL.
Additional Notes:
I RECENTLY PURCHASED A 2018 RAM 1500 DIESEL WITH 23,000 MILES FROM CARMAX. THERE IS A RECALL, VB1, ON THE TRUCK. THE PARTS REQUIRED TO FIX THE RECALL ARE UNAVAILABLE IN A TIMELY MANNER. I CONTACTED 7 RAM DEALERSHIPS IN MY AREA TO DISCOVER EACH HAS A WAITING LIST FOR THE PARTS OF 70 TO 200 VEHICLES BECAUSE THE PARTS ARE "RESTRICTED"; ONLY 1 PART MAY BE ORDERED PER WEEK BY ANY DEALERSHIP. THEREFORE, THE ACTUAL TIME REQUIRED TO REPAIR THE DEFECT IS AT MINIMUM IS 1 TO 3 YEARS AT THAT RATE. ACCORDING TO THE RECALL VB1 THERE IS A RISK OF A POTENTIAL VEHICLE FIRE. I CONTACTED CHRYSLER (FCA) CUSTOMER SERVICE AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE TO GET THE PARTS FASTER TO THE DEALERS SINCE THEY ARE RESTRICTED TO 1 PART PER ORDER PER WEEK, THAT THERE IS NO ETA OF WHEN , IF AT ALL, THE SUPPLY OF PARTS WILL BE INCREASED. I AM FILLING THIS COMPLAINT SO PERHAPS OTHERS WILL NOT SUFFER THE SAME PROBLEM IF THEY PURCHASE A USED RAM TRUCK WITH THIS RECALL.
Mfg Campaign: 11400388
Recall Date: Mar 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I RECENTLY PURCHASED A 2018 RAM 1500 DIESEL WITH 23,000 MILES FROM CARMAX. THERE IS A RECALL, VB1, ON THE TRUCK. THE PARTS REQUIRED TO FIX THE RECALL ARE UNAVAILABLE IN A TIMELY MANNER. I CONTACTED 7 RAM DEALERSHIPS IN MY AREA TO DISCOVER EACH HAS A WAITING LIST FOR THE PARTS OF 70 TO 200 VEHICLES BECAUSE THE PARTS ARE "RESTRICTED"; ONLY 1 PART MAY BE ORDERED PER WEEK BY ANY DEALERSHIP. THEREFORE, THE ACTUAL TIME REQUIRED TO REPAIR THE DEFECT IS AT MINIMUM IS 1 TO 3 YEARS AT THAT RATE. ACCORDING TO THE RECALL VB1 THERE IS A RISK OF A POTENTIAL VEHICLE FIRE. I CONTACTED CHRYSLER (FCA) CUSTOMER SERVICE AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE TO GET THE PARTS FASTER TO THE DEALERS SINCE THEY ARE RESTRICTED TO 1 PART PER ORDER PER WEEK, THAT THERE IS NO ETA OF WHEN , IF AT ALL, THE SUPPLY OF PARTS WILL BE INCREASED. I AM FILLING THIS COMPLAINT SO PERHAPS OTHERS WILL NOT SUFFER THE SAME PROBLEM IF THEY PURCHASE A USED RAM TRUCK WITH THIS RECALL.
Corrective Action:
I RECENTLY PURCHASED A 2018 RAM 1500 DIESEL WITH 23,000 MILES FROM CARMAX. THERE IS A RECALL, VB1, ON THE TRUCK. THE PARTS REQUIRED TO FIX THE RECALL ARE UNAVAILABLE IN A TIMELY MANNER. I CONTACTED 7 RAM DEALERSHIPS IN MY AREA TO DISCOVER EACH HAS A WAITING LIST FOR THE PARTS OF 70 TO 200 VEHICLES BECAUSE THE PARTS ARE "RESTRICTED"; ONLY 1 PART MAY BE ORDERED PER WEEK BY ANY DEALERSHIP. THEREFORE, THE ACTUAL TIME REQUIRED TO REPAIR THE DEFECT IS AT MINIMUM IS 1 TO 3 YEARS AT THAT RATE. ACCORDING TO THE RECALL VB1 THERE IS A RISK OF A POTENTIAL VEHICLE FIRE. I CONTACTED CHRYSLER (FCA) CUSTOMER SERVICE AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE TO GET THE PARTS FASTER TO THE DEALERS SINCE THEY ARE RESTRICTED TO 1 PART PER ORDER PER WEEK, THAT THERE IS NO ETA OF WHEN , IF AT ALL, THE SUPPLY OF PARTS WILL BE INCREASED. I AM FILLING THIS COMPLAINT SO PERHAPS OTHERS WILL NOT SUFFER THE SAME PROBLEM IF THEY PURCHASE A USED RAM TRUCK WITH THIS RECALL.
Additional Notes:
I RECENTLY PURCHASED A 2018 RAM 1500 DIESEL WITH 23,000 MILES FROM CARMAX. THERE IS A RECALL, VB1, ON THE TRUCK. THE PARTS REQUIRED TO FIX THE RECALL ARE UNAVAILABLE IN A TIMELY MANNER. I CONTACTED 7 RAM DEALERSHIPS IN MY AREA TO DISCOVER EACH HAS A WAITING LIST FOR THE PARTS OF 70 TO 200 VEHICLES BECAUSE THE PARTS ARE "RESTRICTED"; ONLY 1 PART MAY BE ORDERED PER WEEK BY ANY DEALERSHIP. THEREFORE, THE ACTUAL TIME REQUIRED TO REPAIR THE DEFECT IS AT MINIMUM IS 1 TO 3 YEARS AT THAT RATE. ACCORDING TO THE RECALL VB1 THERE IS A RISK OF A POTENTIAL VEHICLE FIRE. I CONTACTED CHRYSLER (FCA) CUSTOMER SERVICE AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE TO GET THE PARTS FASTER TO THE DEALERS SINCE THEY ARE RESTRICTED TO 1 PART PER ORDER PER WEEK, THAT THERE IS NO ETA OF WHEN , IF AT ALL, THE SUPPLY OF PARTS WILL BE INCREASED. I AM FILLING THIS COMPLAINT SO PERHAPS OTHERS WILL NOT SUFFER THE SAME PROBLEM IF THEY PURCHASE A USED RAM TRUCK WITH THIS RECALL.
Mfg Campaign: 11400388
Recall Date: Mar 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
AIRBAG LIGHT COMES ON. TAKE TO DEALER AND THEY SAY AIRBAG ON DRIVER SIDE DOOR IS BROKE AND WANTS 1200.00 TO FIX IT. WARRANTY ENDS AT 36000 MILES I HAT 39000
Corrective Action:
AIRBAG LIGHT COMES ON. TAKE TO DEALER AND THEY SAY AIRBAG ON DRIVER SIDE DOOR IS BROKE AND WANTS 1200.00 TO FIX IT. WARRANTY ENDS AT 36000 MILES I HAT 39000
Additional Notes:
AIRBAG LIGHT COMES ON. TAKE TO DEALER AND THEY SAY AIRBAG ON DRIVER SIDE DOOR IS BROKE AND WANTS 1200.00 TO FIX IT. WARRANTY ENDS AT 36000 MILES I HAT 39000
Mfg Campaign: 11399870
Recall Date: Mar 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A CRACKED ENGINE FILTER HOUSING AND COOLANT UNIT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND 19V347000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE DEALER CENTRAL CHRYSLER JEEP (56 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,000. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A CRACKED ENGINE FILTER HOUSING AND COOLANT UNIT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND 19V347000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE DEALER CENTRAL CHRYSLER JEEP (56 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,000. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A CRACKED ENGINE FILTER HOUSING AND COOLANT UNIT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND 19V347000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE DEALER CENTRAL CHRYSLER JEEP (56 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,000. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11398940
Recall Date: Mar 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A CRACKED ENGINE FILTER HOUSING AND COOLANT UNIT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND 19V347000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE DEALER CENTRAL CHRYSLER JEEP (56 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,000. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A CRACKED ENGINE FILTER HOUSING AND COOLANT UNIT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND 19V347000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE DEALER CENTRAL CHRYSLER JEEP (56 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,000. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A CRACKED ENGINE FILTER HOUSING AND COOLANT UNIT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND 19V347000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE DEALER CENTRAL CHRYSLER JEEP (56 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,000. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11398940
Recall Date: Mar 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A CRACKED ENGINE FILTER HOUSING AND COOLANT UNIT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND 19V347000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE DEALER CENTRAL CHRYSLER JEEP (56 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,000. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A CRACKED ENGINE FILTER HOUSING AND COOLANT UNIT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND 19V347000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE DEALER CENTRAL CHRYSLER JEEP (56 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,000. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A CRACKED ENGINE FILTER HOUSING AND COOLANT UNIT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND 19V347000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE DEALER CENTRAL CHRYSLER JEEP (56 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,000. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11398940
Recall Date: Mar 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AC IS INTERMITTENT AND DOES NOT TURN ON AT TIMES THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR MOVING. WIPER BLADES STOPPED WORKING COMPLETELY.
Corrective Action:
AC IS INTERMITTENT AND DOES NOT TURN ON AT TIMES THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR MOVING. WIPER BLADES STOPPED WORKING COMPLETELY.
Additional Notes:
AC IS INTERMITTENT AND DOES NOT TURN ON AT TIMES THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR MOVING. WIPER BLADES STOPPED WORKING COMPLETELY.
Mfg Campaign: 11399016
Recall Date: Mar 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
AC IS INTERMITTENT AND DOES NOT TURN ON AT TIMES THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR MOVING. WIPER BLADES STOPPED WORKING COMPLETELY.
Corrective Action:
AC IS INTERMITTENT AND DOES NOT TURN ON AT TIMES THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR MOVING. WIPER BLADES STOPPED WORKING COMPLETELY.
Additional Notes:
AC IS INTERMITTENT AND DOES NOT TURN ON AT TIMES THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR MOVING. WIPER BLADES STOPPED WORKING COMPLETELY.
Mfg Campaign: 11399016
Recall Date: Mar 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
21,000 MILES ON TRUCK. I HAVE HAD ISSUES PUTTING GAS IN THROUGH THE FUEL TUBE. GAS NOZZLE WILL SHUT OFF AFTER FEW SECONDS, AND WILL SPURT BACK OUT ON TO MYSELF. I'VE HAD TO MANUALLY HOLD THE NOZZLE JUST ON THE EDGE OF THE FUEL TUBE WHILE HOLDING BACK THE NOZZLE. IT CAN TAKE UP TO 15 MINUTES TO FILL GAS TANK. I'VE HAD IT IN TO DEALER TWICE AFTER GETTING FRUSTRATED WITH THIS ISSUE. THEY REPLACE THE FUEL TUBE, PART # OMC 68448220AA. IT WILL TAKE GAS A FEW FILL-UPS THEN I'LL HAVE THE SAME PROBLEM .I FEEL THIS IS DEFINITELY A MANUFACTURE DEFECT THAT NEEDS TO BE ADDRESSED. WITH THE GAS SPURTING OUT IT IS A SAFETY ISSUE. I'VE HAD THE TRUCK IN TO FOR REPAIRS ON 2/24/21 AND 1/3/20.
Corrective Action:
21,000 MILES ON TRUCK. I HAVE HAD ISSUES PUTTING GAS IN THROUGH THE FUEL TUBE. GAS NOZZLE WILL SHUT OFF AFTER FEW SECONDS, AND WILL SPURT BACK OUT ON TO MYSELF. I'VE HAD TO MANUALLY HOLD THE NOZZLE JUST ON THE EDGE OF THE FUEL TUBE WHILE HOLDING BACK THE NOZZLE. IT CAN TAKE UP TO 15 MINUTES TO FILL GAS TANK. I'VE HAD IT IN TO DEALER TWICE AFTER GETTING FRUSTRATED WITH THIS ISSUE. THEY REPLACE THE FUEL TUBE, PART # OMC 68448220AA. IT WILL TAKE GAS A FEW FILL-UPS THEN I'LL HAVE THE SAME PROBLEM .I FEEL THIS IS DEFINITELY A MANUFACTURE DEFECT THAT NEEDS TO BE ADDRESSED. WITH THE GAS SPURTING OUT IT IS A SAFETY ISSUE. I'VE HAD THE TRUCK IN TO FOR REPAIRS ON 2/24/21 AND 1/3/20.
Additional Notes:
21,000 MILES ON TRUCK. I HAVE HAD ISSUES PUTTING GAS IN THROUGH THE FUEL TUBE. GAS NOZZLE WILL SHUT OFF AFTER FEW SECONDS, AND WILL SPURT BACK OUT ON TO MYSELF. I'VE HAD TO MANUALLY HOLD THE NOZZLE JUST ON THE EDGE OF THE FUEL TUBE WHILE HOLDING BACK THE NOZZLE. IT CAN TAKE UP TO 15 MINUTES TO FILL GAS TANK. I'VE HAD IT IN TO DEALER TWICE AFTER GETTING FRUSTRATED WITH THIS ISSUE. THEY REPLACE THE FUEL TUBE, PART # OMC 68448220AA. IT WILL TAKE GAS A FEW FILL-UPS THEN I'LL HAVE THE SAME PROBLEM .I FEEL THIS IS DEFINITELY A MANUFACTURE DEFECT THAT NEEDS TO BE ADDRESSED. WITH THE GAS SPURTING OUT IT IS A SAFETY ISSUE. I'VE HAD THE TRUCK IN TO FOR REPAIRS ON 2/24/21 AND 1/3/20.
Mfg Campaign: 11397960
Recall Date: Feb 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CRANK SHAFT SENSOR
Corrective Action:
THE CRANK SHAFT SENSOR
Additional Notes:
THE CRANK SHAFT SENSOR
Mfg Campaign: 11396351
Recall Date: Feb 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE INTERIOR DOME LIGHT COVER WAS EXTREMELY HOT TO THE TOUCH. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE INTERIOR DOME LIGHT COVER WAS EXTREMELY HOT TO THE TOUCH. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE INTERIOR DOME LIGHT COVER WAS EXTREMELY HOT TO THE TOUCH. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11395459
Recall Date: Feb 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE RADIO SCREENS ARE DELAMINATING CAUSING THE BUTTONS TO BE ACTIVATED WHILE DRIVING. THE RADIO CONTROLS MANY ASPECTS OF THE TRUCK. CLIMATE CONTROL, HILL START ASSIST, HEADLIGHTS ON WITH WIPERS, EVEN DEFROST FOR THE WINDSHIELD , ETC. WHILE YOU ARE DRIVING THE RADIO SCROLLS THROUGH ALL THE SETTINGS TURNING THEM OFF AND ON AT RANDOM SO YOU NEVER NOW HOW IT IS SET. IT WILL TURN THE HEAT ON HIGH, TURN OFF THE WINDSHIELD DEFROSTER. IT SEEMS TO BE A KNOWN PROBLEM WITH ALL FCA VEHICLES THAT USE THIS STYLE RADIO. JESSICA FROM FCA CUSTOMER CARE SAID THEY WILL NOT HELP REPLACE THIS RADIO ONCE PAST THE 36,000 MILE WARRANTY EVEN THOUGHT THE VEHICLE IS STILL WITHIN THE 3 YEAR WARRANTY PERIOD. THERE NEEDS TO BE A RECALL TO FIX THESE DEFECTIVE RADIOS, IT IS $1,700 FOR A NEW RADIO AND BEYOND MOST PEOPLE'S ABILITY TO REPLACE OUT OF POCKET. SO I WILL HAVE TO CONTINUE TO DRIVE THIS VEHICLE AS IS, UNLESS A RECALL IS ISSUED. THANK YOU FOR YOUR TIME.
Corrective Action:
THE RADIO SCREENS ARE DELAMINATING CAUSING THE BUTTONS TO BE ACTIVATED WHILE DRIVING. THE RADIO CONTROLS MANY ASPECTS OF THE TRUCK. CLIMATE CONTROL, HILL START ASSIST, HEADLIGHTS ON WITH WIPERS, EVEN DEFROST FOR THE WINDSHIELD , ETC. WHILE YOU ARE DRIVING THE RADIO SCROLLS THROUGH ALL THE SETTINGS TURNING THEM OFF AND ON AT RANDOM SO YOU NEVER NOW HOW IT IS SET. IT WILL TURN THE HEAT ON HIGH, TURN OFF THE WINDSHIELD DEFROSTER. IT SEEMS TO BE A KNOWN PROBLEM WITH ALL FCA VEHICLES THAT USE THIS STYLE RADIO. JESSICA FROM FCA CUSTOMER CARE SAID THEY WILL NOT HELP REPLACE THIS RADIO ONCE PAST THE 36,000 MILE WARRANTY EVEN THOUGHT THE VEHICLE IS STILL WITHIN THE 3 YEAR WARRANTY PERIOD. THERE NEEDS TO BE A RECALL TO FIX THESE DEFECTIVE RADIOS, IT IS $1,700 FOR A NEW RADIO AND BEYOND MOST PEOPLE'S ABILITY TO REPLACE OUT OF POCKET. SO I WILL HAVE TO CONTINUE TO DRIVE THIS VEHICLE AS IS, UNLESS A RECALL IS ISSUED. THANK YOU FOR YOUR TIME.
Additional Notes:
THE RADIO SCREENS ARE DELAMINATING CAUSING THE BUTTONS TO BE ACTIVATED WHILE DRIVING. THE RADIO CONTROLS MANY ASPECTS OF THE TRUCK. CLIMATE CONTROL, HILL START ASSIST, HEADLIGHTS ON WITH WIPERS, EVEN DEFROST FOR THE WINDSHIELD , ETC. WHILE YOU ARE DRIVING THE RADIO SCROLLS THROUGH ALL THE SETTINGS TURNING THEM OFF AND ON AT RANDOM SO YOU NEVER NOW HOW IT IS SET. IT WILL TURN THE HEAT ON HIGH, TURN OFF THE WINDSHIELD DEFROSTER. IT SEEMS TO BE A KNOWN PROBLEM WITH ALL FCA VEHICLES THAT USE THIS STYLE RADIO. JESSICA FROM FCA CUSTOMER CARE SAID THEY WILL NOT HELP REPLACE THIS RADIO ONCE PAST THE 36,000 MILE WARRANTY EVEN THOUGHT THE VEHICLE IS STILL WITHIN THE 3 YEAR WARRANTY PERIOD. THERE NEEDS TO BE A RECALL TO FIX THESE DEFECTIVE RADIOS, IT IS $1,700 FOR A NEW RADIO AND BEYOND MOST PEOPLE'S ABILITY TO REPLACE OUT OF POCKET. SO I WILL HAVE TO CONTINUE TO DRIVE THIS VEHICLE AS IS, UNLESS A RECALL IS ISSUED. THANK YOU FOR YOUR TIME.
Mfg Campaign: 11394831
Recall Date: Feb 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON FEBRUARY 1, SHORTLY AFTER 9:00 PM CENTRAL THE ENGINE SHUT OFF WHILE I WAS ON THE INTERSTATE. I WAS IN THE LEFT HAND LANE, HAVING JUST PASSED AS SEMI A BIT EARLIER. I INSTINCTIVELY TRIED TO START IT WHILE IT WAS MOVING, CAUSING THE HEADLIGHTS TO GO OFF WHILE I'M DOING 75 MPH. AT THAT POINT STARTED TO PULL OVER, THOUGH I COULD BARELY SEE THE CONCRETE DIVIDER AND HAD TRIED TO KEEP THE TIRES ON THE RUMBLE STRIP AS I SLOWED DOWN UNTIL I COULD SEE THE BARRIER BETTER. ONCE PULLED OVER, I GOT IT IN PARK, STARTED IT, AND WAS ABLE TO GET HOME WITH NO ISSUE. WHEN THE ENGINE SHUT OFF THE DASH LIT UP THEN WENT OUT LIKE IT WOULD WHEN YOU TURN THE IGNITION OFF. IT'S A MIRACLE WE DID NOT HIT THE DIVIDER OR THE SEMI BEHIND US DIDN'T HIT US.
Corrective Action:
ON FEBRUARY 1, SHORTLY AFTER 9:00 PM CENTRAL THE ENGINE SHUT OFF WHILE I WAS ON THE INTERSTATE. I WAS IN THE LEFT HAND LANE, HAVING JUST PASSED AS SEMI A BIT EARLIER. I INSTINCTIVELY TRIED TO START IT WHILE IT WAS MOVING, CAUSING THE HEADLIGHTS TO GO OFF WHILE I'M DOING 75 MPH. AT THAT POINT STARTED TO PULL OVER, THOUGH I COULD BARELY SEE THE CONCRETE DIVIDER AND HAD TRIED TO KEEP THE TIRES ON THE RUMBLE STRIP AS I SLOWED DOWN UNTIL I COULD SEE THE BARRIER BETTER. ONCE PULLED OVER, I GOT IT IN PARK, STARTED IT, AND WAS ABLE TO GET HOME WITH NO ISSUE. WHEN THE ENGINE SHUT OFF THE DASH LIT UP THEN WENT OUT LIKE IT WOULD WHEN YOU TURN THE IGNITION OFF. IT'S A MIRACLE WE DID NOT HIT THE DIVIDER OR THE SEMI BEHIND US DIDN'T HIT US.
Additional Notes:
ON FEBRUARY 1, SHORTLY AFTER 9:00 PM CENTRAL THE ENGINE SHUT OFF WHILE I WAS ON THE INTERSTATE. I WAS IN THE LEFT HAND LANE, HAVING JUST PASSED AS SEMI A BIT EARLIER. I INSTINCTIVELY TRIED TO START IT WHILE IT WAS MOVING, CAUSING THE HEADLIGHTS TO GO OFF WHILE I'M DOING 75 MPH. AT THAT POINT STARTED TO PULL OVER, THOUGH I COULD BARELY SEE THE CONCRETE DIVIDER AND HAD TRIED TO KEEP THE TIRES ON THE RUMBLE STRIP AS I SLOWED DOWN UNTIL I COULD SEE THE BARRIER BETTER. ONCE PULLED OVER, I GOT IT IN PARK, STARTED IT, AND WAS ABLE TO GET HOME WITH NO ISSUE. WHEN THE ENGINE SHUT OFF THE DASH LIT UP THEN WENT OUT LIKE IT WOULD WHEN YOU TURN THE IGNITION OFF. IT'S A MIRACLE WE DID NOT HIT THE DIVIDER OR THE SEMI BEHIND US DIDN'T HIT US.
Mfg Campaign: 11394296
Recall Date: Feb 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON FEBRUARY 1, SHORTLY AFTER 9:00 PM CENTRAL THE ENGINE SHUT OFF WHILE I WAS ON THE INTERSTATE. I WAS IN THE LEFT HAND LANE, HAVING JUST PASSED AS SEMI A BIT EARLIER. I INSTINCTIVELY TRIED TO START IT WHILE IT WAS MOVING, CAUSING THE HEADLIGHTS TO GO OFF WHILE I'M DOING 75 MPH. AT THAT POINT STARTED TO PULL OVER, THOUGH I COULD BARELY SEE THE CONCRETE DIVIDER AND HAD TRIED TO KEEP THE TIRES ON THE RUMBLE STRIP AS I SLOWED DOWN UNTIL I COULD SEE THE BARRIER BETTER. ONCE PULLED OVER, I GOT IT IN PARK, STARTED IT, AND WAS ABLE TO GET HOME WITH NO ISSUE. WHEN THE ENGINE SHUT OFF THE DASH LIT UP THEN WENT OUT LIKE IT WOULD WHEN YOU TURN THE IGNITION OFF. IT'S A MIRACLE WE DID NOT HIT THE DIVIDER OR THE SEMI BEHIND US DIDN'T HIT US.
Corrective Action:
ON FEBRUARY 1, SHORTLY AFTER 9:00 PM CENTRAL THE ENGINE SHUT OFF WHILE I WAS ON THE INTERSTATE. I WAS IN THE LEFT HAND LANE, HAVING JUST PASSED AS SEMI A BIT EARLIER. I INSTINCTIVELY TRIED TO START IT WHILE IT WAS MOVING, CAUSING THE HEADLIGHTS TO GO OFF WHILE I'M DOING 75 MPH. AT THAT POINT STARTED TO PULL OVER, THOUGH I COULD BARELY SEE THE CONCRETE DIVIDER AND HAD TRIED TO KEEP THE TIRES ON THE RUMBLE STRIP AS I SLOWED DOWN UNTIL I COULD SEE THE BARRIER BETTER. ONCE PULLED OVER, I GOT IT IN PARK, STARTED IT, AND WAS ABLE TO GET HOME WITH NO ISSUE. WHEN THE ENGINE SHUT OFF THE DASH LIT UP THEN WENT OUT LIKE IT WOULD WHEN YOU TURN THE IGNITION OFF. IT'S A MIRACLE WE DID NOT HIT THE DIVIDER OR THE SEMI BEHIND US DIDN'T HIT US.
Additional Notes:
ON FEBRUARY 1, SHORTLY AFTER 9:00 PM CENTRAL THE ENGINE SHUT OFF WHILE I WAS ON THE INTERSTATE. I WAS IN THE LEFT HAND LANE, HAVING JUST PASSED AS SEMI A BIT EARLIER. I INSTINCTIVELY TRIED TO START IT WHILE IT WAS MOVING, CAUSING THE HEADLIGHTS TO GO OFF WHILE I'M DOING 75 MPH. AT THAT POINT STARTED TO PULL OVER, THOUGH I COULD BARELY SEE THE CONCRETE DIVIDER AND HAD TRIED TO KEEP THE TIRES ON THE RUMBLE STRIP AS I SLOWED DOWN UNTIL I COULD SEE THE BARRIER BETTER. ONCE PULLED OVER, I GOT IT IN PARK, STARTED IT, AND WAS ABLE TO GET HOME WITH NO ISSUE. WHEN THE ENGINE SHUT OFF THE DASH LIT UP THEN WENT OUT LIKE IT WOULD WHEN YOU TURN THE IGNITION OFF. IT'S A MIRACLE WE DID NOT HIT THE DIVIDER OR THE SEMI BEHIND US DIDN'T HIT US.
Mfg Campaign: 11394296
Recall Date: Feb 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. RADIO SWITCHES ON ITS OWN TO A DIFFERENT CHANNEL. ALSO SWITCHES TO A M BY ITSELF OR SIRIUS XM AND I HAVE ISSUES CHANGING IT BACK TO WHAT I WAS LISTENING TO. 2.CLOCK FUNCTION POPS UP ON SCREEN AND ASKS IF I NEED TO UPDATE THE TIME WHICH I DO NOT. SOMETIMES I ADJUST IT BUT IT DOES NOT CLEAR THE SCREEN. TODAY THIS MORNING IT WAS NICE AND COOL THIS MORNING AND I COULD NOT TURN ON THE HEAT SCREEN SHOWED IT WAS ON THE HEAT BUT IT WAS BLOWING AS THE A C WAS O. IT WAS COLD. 3. TODAY ON THE WAY HOME FROM WORK I WAS ABLE TO TURN ON THE AC BUT IT WAS BLOWING HEATER BUT IT SHOWED AC WAS ON COLD 4 OIL LIFE RESET WILL NOT RESET AS INSTRUCTED ON THE OWNERS MANUAL
Corrective Action:
1. RADIO SWITCHES ON ITS OWN TO A DIFFERENT CHANNEL. ALSO SWITCHES TO A M BY ITSELF OR SIRIUS XM AND I HAVE ISSUES CHANGING IT BACK TO WHAT I WAS LISTENING TO. 2.CLOCK FUNCTION POPS UP ON SCREEN AND ASKS IF I NEED TO UPDATE THE TIME WHICH I DO NOT. SOMETIMES I ADJUST IT BUT IT DOES NOT CLEAR THE SCREEN. TODAY THIS MORNING IT WAS NICE AND COOL THIS MORNING AND I COULD NOT TURN ON THE HEAT SCREEN SHOWED IT WAS ON THE HEAT BUT IT WAS BLOWING AS THE A C WAS O. IT WAS COLD. 3. TODAY ON THE WAY HOME FROM WORK I WAS ABLE TO TURN ON THE AC BUT IT WAS BLOWING HEATER BUT IT SHOWED AC WAS ON COLD 4 OIL LIFE RESET WILL NOT RESET AS INSTRUCTED ON THE OWNERS MANUAL
Additional Notes:
1. RADIO SWITCHES ON ITS OWN TO A DIFFERENT CHANNEL. ALSO SWITCHES TO A M BY ITSELF OR SIRIUS XM AND I HAVE ISSUES CHANGING IT BACK TO WHAT I WAS LISTENING TO. 2.CLOCK FUNCTION POPS UP ON SCREEN AND ASKS IF I NEED TO UPDATE THE TIME WHICH I DO NOT. SOMETIMES I ADJUST IT BUT IT DOES NOT CLEAR THE SCREEN. TODAY THIS MORNING IT WAS NICE AND COOL THIS MORNING AND I COULD NOT TURN ON THE HEAT SCREEN SHOWED IT WAS ON THE HEAT BUT IT WAS BLOWING AS THE A C WAS O. IT WAS COLD. 3. TODAY ON THE WAY HOME FROM WORK I WAS ABLE TO TURN ON THE AC BUT IT WAS BLOWING HEATER BUT IT SHOWED AC WAS ON COLD 4 OIL LIFE RESET WILL NOT RESET AS INSTRUCTED ON THE OWNERS MANUAL
Mfg Campaign: 11390735
Recall Date: Jan 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. RADIO SWITCHES ON ITS OWN TO A DIFFERENT CHANNEL. ALSO SWITCHES TO A M BY ITSELF OR SIRIUS XM AND I HAVE ISSUES CHANGING IT BACK TO WHAT I WAS LISTENING TO. 2.CLOCK FUNCTION POPS UP ON SCREEN AND ASKS IF I NEED TO UPDATE THE TIME WHICH I DO NOT. SOMETIMES I ADJUST IT BUT IT DOES NOT CLEAR THE SCREEN. TODAY THIS MORNING IT WAS NICE AND COOL THIS MORNING AND I COULD NOT TURN ON THE HEAT SCREEN SHOWED IT WAS ON THE HEAT BUT IT WAS BLOWING AS THE A C WAS O. IT WAS COLD. 3. TODAY ON THE WAY HOME FROM WORK I WAS ABLE TO TURN ON THE AC BUT IT WAS BLOWING HEATER BUT IT SHOWED AC WAS ON COLD 4 OIL LIFE RESET WILL NOT RESET AS INSTRUCTED ON THE OWNERS MANUAL
Corrective Action:
1. RADIO SWITCHES ON ITS OWN TO A DIFFERENT CHANNEL. ALSO SWITCHES TO A M BY ITSELF OR SIRIUS XM AND I HAVE ISSUES CHANGING IT BACK TO WHAT I WAS LISTENING TO. 2.CLOCK FUNCTION POPS UP ON SCREEN AND ASKS IF I NEED TO UPDATE THE TIME WHICH I DO NOT. SOMETIMES I ADJUST IT BUT IT DOES NOT CLEAR THE SCREEN. TODAY THIS MORNING IT WAS NICE AND COOL THIS MORNING AND I COULD NOT TURN ON THE HEAT SCREEN SHOWED IT WAS ON THE HEAT BUT IT WAS BLOWING AS THE A C WAS O. IT WAS COLD. 3. TODAY ON THE WAY HOME FROM WORK I WAS ABLE TO TURN ON THE AC BUT IT WAS BLOWING HEATER BUT IT SHOWED AC WAS ON COLD 4 OIL LIFE RESET WILL NOT RESET AS INSTRUCTED ON THE OWNERS MANUAL
Additional Notes:
1. RADIO SWITCHES ON ITS OWN TO A DIFFERENT CHANNEL. ALSO SWITCHES TO A M BY ITSELF OR SIRIUS XM AND I HAVE ISSUES CHANGING IT BACK TO WHAT I WAS LISTENING TO. 2.CLOCK FUNCTION POPS UP ON SCREEN AND ASKS IF I NEED TO UPDATE THE TIME WHICH I DO NOT. SOMETIMES I ADJUST IT BUT IT DOES NOT CLEAR THE SCREEN. TODAY THIS MORNING IT WAS NICE AND COOL THIS MORNING AND I COULD NOT TURN ON THE HEAT SCREEN SHOWED IT WAS ON THE HEAT BUT IT WAS BLOWING AS THE A C WAS O. IT WAS COLD. 3. TODAY ON THE WAY HOME FROM WORK I WAS ABLE TO TURN ON THE AC BUT IT WAS BLOWING HEATER BUT IT SHOWED AC WAS ON COLD 4 OIL LIFE RESET WILL NOT RESET AS INSTRUCTED ON THE OWNERS MANUAL
Mfg Campaign: 11390735
Recall Date: Jan 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SCREEN RADIO IT'S TOUCH SCREEN AND IT'S GOING FROM ONE SCREEN TO THE OTHER ON ITS OWN AND IT TURNS UP THE HEATING SEATS THE HEATER IT GOES UP AND DOWN BUT NEVER UNDER 74F THE RADIO STATION CHANGES ON ITS OWN IF I HAVE BLUETOOTH CONNECTION IT HANGS ON MY CALLS AND IT CALLS RANDOM NUMBERS AND THE SOS 🆘 AS WELL! IF THE SUN HEATS IT, IT'S WORSE TOOK IT TO THE DEALERSHIP AND THE SAID IT'S A BIG ISSUE THERE HAVING! THE HAVE ME ON THE WAITING LIST SUPPOSEDLY I WILL NEED ANOTHER RADIO AND SINCE MY WARRANTY IS OVER IT WILL COST ME AT LEAST 1500$.. THIS IS VERY INCONVENIENT I CAN EVEN USE THE GPS! THIS HAPPENS PARK AND IN MOTION YOU CAN'T EVEN TURN IT OFF THE RADIO VALINE ALSO GOES UP AND DOWN THIS CAN REALLY CAUSE AND ACCIDENT!
Corrective Action:
SCREEN RADIO IT'S TOUCH SCREEN AND IT'S GOING FROM ONE SCREEN TO THE OTHER ON ITS OWN AND IT TURNS UP THE HEATING SEATS THE HEATER IT GOES UP AND DOWN BUT NEVER UNDER 74F THE RADIO STATION CHANGES ON ITS OWN IF I HAVE BLUETOOTH CONNECTION IT HANGS ON MY CALLS AND IT CALLS RANDOM NUMBERS AND THE SOS 🆘 AS WELL! IF THE SUN HEATS IT, IT'S WORSE TOOK IT TO THE DEALERSHIP AND THE SAID IT'S A BIG ISSUE THERE HAVING! THE HAVE ME ON THE WAITING LIST SUPPOSEDLY I WILL NEED ANOTHER RADIO AND SINCE MY WARRANTY IS OVER IT WILL COST ME AT LEAST 1500$.. THIS IS VERY INCONVENIENT I CAN EVEN USE THE GPS! THIS HAPPENS PARK AND IN MOTION YOU CAN'T EVEN TURN IT OFF THE RADIO VALINE ALSO GOES UP AND DOWN THIS CAN REALLY CAUSE AND ACCIDENT!
Additional Notes:
SCREEN RADIO IT'S TOUCH SCREEN AND IT'S GOING FROM ONE SCREEN TO THE OTHER ON ITS OWN AND IT TURNS UP THE HEATING SEATS THE HEATER IT GOES UP AND DOWN BUT NEVER UNDER 74F THE RADIO STATION CHANGES ON ITS OWN IF I HAVE BLUETOOTH CONNECTION IT HANGS ON MY CALLS AND IT CALLS RANDOM NUMBERS AND THE SOS 🆘 AS WELL! IF THE SUN HEATS IT, IT'S WORSE TOOK IT TO THE DEALERSHIP AND THE SAID IT'S A BIG ISSUE THERE HAVING! THE HAVE ME ON THE WAITING LIST SUPPOSEDLY I WILL NEED ANOTHER RADIO AND SINCE MY WARRANTY IS OVER IT WILL COST ME AT LEAST 1500$.. THIS IS VERY INCONVENIENT I CAN EVEN USE THE GPS! THIS HAPPENS PARK AND IN MOTION YOU CAN'T EVEN TURN IT OFF THE RADIO VALINE ALSO GOES UP AND DOWN THIS CAN REALLY CAUSE AND ACCIDENT!
Mfg Campaign: 11389809
Recall Date: Jan 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SCREEN RADIO IT'S TOUCH SCREEN AND IT'S GOING FROM ONE SCREEN TO THE OTHER ON ITS OWN AND IT TURNS UP THE HEATING SEATS THE HEATER IT GOES UP AND DOWN BUT NEVER UNDER 74F THE RADIO STATION CHANGES ON ITS OWN IF I HAVE BLUETOOTH CONNECTION IT HANGS ON MY CALLS AND IT CALLS RANDOM NUMBERS AND THE SOS 🆘 AS WELL! IF THE SUN HEATS IT, IT'S WORSE TOOK IT TO THE DEALERSHIP AND THE SAID IT'S A BIG ISSUE THERE HAVING! THE HAVE ME ON THE WAITING LIST SUPPOSEDLY I WILL NEED ANOTHER RADIO AND SINCE MY WARRANTY IS OVER IT WILL COST ME AT LEAST 1500$.. THIS IS VERY INCONVENIENT I CAN EVEN USE THE GPS! THIS HAPPENS PARK AND IN MOTION YOU CAN'T EVEN TURN IT OFF THE RADIO VALINE ALSO GOES UP AND DOWN THIS CAN REALLY CAUSE AND ACCIDENT!
Corrective Action:
SCREEN RADIO IT'S TOUCH SCREEN AND IT'S GOING FROM ONE SCREEN TO THE OTHER ON ITS OWN AND IT TURNS UP THE HEATING SEATS THE HEATER IT GOES UP AND DOWN BUT NEVER UNDER 74F THE RADIO STATION CHANGES ON ITS OWN IF I HAVE BLUETOOTH CONNECTION IT HANGS ON MY CALLS AND IT CALLS RANDOM NUMBERS AND THE SOS 🆘 AS WELL! IF THE SUN HEATS IT, IT'S WORSE TOOK IT TO THE DEALERSHIP AND THE SAID IT'S A BIG ISSUE THERE HAVING! THE HAVE ME ON THE WAITING LIST SUPPOSEDLY I WILL NEED ANOTHER RADIO AND SINCE MY WARRANTY IS OVER IT WILL COST ME AT LEAST 1500$.. THIS IS VERY INCONVENIENT I CAN EVEN USE THE GPS! THIS HAPPENS PARK AND IN MOTION YOU CAN'T EVEN TURN IT OFF THE RADIO VALINE ALSO GOES UP AND DOWN THIS CAN REALLY CAUSE AND ACCIDENT!
Additional Notes:
SCREEN RADIO IT'S TOUCH SCREEN AND IT'S GOING FROM ONE SCREEN TO THE OTHER ON ITS OWN AND IT TURNS UP THE HEATING SEATS THE HEATER IT GOES UP AND DOWN BUT NEVER UNDER 74F THE RADIO STATION CHANGES ON ITS OWN IF I HAVE BLUETOOTH CONNECTION IT HANGS ON MY CALLS AND IT CALLS RANDOM NUMBERS AND THE SOS 🆘 AS WELL! IF THE SUN HEATS IT, IT'S WORSE TOOK IT TO THE DEALERSHIP AND THE SAID IT'S A BIG ISSUE THERE HAVING! THE HAVE ME ON THE WAITING LIST SUPPOSEDLY I WILL NEED ANOTHER RADIO AND SINCE MY WARRANTY IS OVER IT WILL COST ME AT LEAST 1500$.. THIS IS VERY INCONVENIENT I CAN EVEN USE THE GPS! THIS HAPPENS PARK AND IN MOTION YOU CAN'T EVEN TURN IT OFF THE RADIO VALINE ALSO GOES UP AND DOWN THIS CAN REALLY CAUSE AND ACCIDENT!
Mfg Campaign: 11389809
Recall Date: Jan 25, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury