Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Consumer Complaints
787 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE FUEL DELIVERY SYSTEM IS PUTTING OUT CHECK ENGINE CODES FOR FUEL PUMP AND FUEL PUMP MODULE ON 2 DIFFERENT OCCASIONS ONCE IN DECEMBER 2019 AND AGAIN IN AUGUST 2020
Corrective Action:
THE FUEL DELIVERY SYSTEM IS PUTTING OUT CHECK ENGINE CODES FOR FUEL PUMP AND FUEL PUMP MODULE ON 2 DIFFERENT OCCASIONS ONCE IN DECEMBER 2019 AND AGAIN IN AUGUST 2020
Additional Notes:
THE FUEL DELIVERY SYSTEM IS PUTTING OUT CHECK ENGINE CODES FOR FUEL PUMP AND FUEL PUMP MODULE ON 2 DIFFERENT OCCASIONS ONCE IN DECEMBER 2019 AND AGAIN IN AUGUST 2020
Mfg Campaign: 11350339
Recall Date: Aug 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11349077
Recall Date: Aug 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
Mfg Campaign: 11342954
Recall Date: Aug 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2018 DODGE RAM 1500 WITH 32000 MILES HAS A PROBLEM SHIFTING OUT OF PARK, AND NOW HAS "CHECK ENGINE LIGHT ON" NOW!
Corrective Action:
MY 2018 DODGE RAM 1500 WITH 32000 MILES HAS A PROBLEM SHIFTING OUT OF PARK, AND NOW HAS "CHECK ENGINE LIGHT ON" NOW!
Additional Notes:
MY 2018 DODGE RAM 1500 WITH 32000 MILES HAS A PROBLEM SHIFTING OUT OF PARK, AND NOW HAS "CHECK ENGINE LIGHT ON" NOW!
Mfg Campaign: 11340996
Recall Date: Jul 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CRUISE CONTROL BECAME INOPERABLE. THE CONTACT STRUCK THE STEERING WHEEL WITH HIS FIST FOR THE CRUISE CONTROL TO RE-ENGAGE. THE VEHICLE WAS TAKEN TO GILLIE HYDE DODGE CHRYSLER JEEP RAM (1415 HAPPY VALLEY RD, GLASGOW, KY 42141, (270) 261-5305) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,000. *BF THE CONTACT ALSO REPORTS THAT THE GEAR SELECTOR WOULD CHANGE AT RANDOM, THERE THE CONTACT DOES NOT DRIVE THE VEHICLE. *AS
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CRUISE CONTROL BECAME INOPERABLE. THE CONTACT STRUCK THE STEERING WHEEL WITH HIS FIST FOR THE CRUISE CONTROL TO RE-ENGAGE. THE VEHICLE WAS TAKEN TO GILLIE HYDE DODGE CHRYSLER JEEP RAM (1415 HAPPY VALLEY RD, GLASGOW, KY 42141, (270) 261-5305) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,000. *BF THE CONTACT ALSO REPORTS THAT THE GEAR SELECTOR WOULD CHANGE AT RANDOM, THERE THE CONTACT DOES NOT DRIVE THE VEHICLE. *AS
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CRUISE CONTROL BECAME INOPERABLE. THE CONTACT STRUCK THE STEERING WHEEL WITH HIS FIST FOR THE CRUISE CONTROL TO RE-ENGAGE. THE VEHICLE WAS TAKEN TO GILLIE HYDE DODGE CHRYSLER JEEP RAM (1415 HAPPY VALLEY RD, GLASGOW, KY 42141, (270) 261-5305) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,000. *BF THE CONTACT ALSO REPORTS THAT THE GEAR SELECTOR WOULD CHANGE AT RANDOM, THERE THE CONTACT DOES NOT DRIVE THE VEHICLE. *AS
Mfg Campaign: 11340742
Recall Date: Jul 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CRUISE CONTROL BECAME INOPERABLE. THE CONTACT STRUCK THE STEERING WHEEL WITH HIS FIST FOR THE CRUISE CONTROL TO RE-ENGAGE. THE VEHICLE WAS TAKEN TO GILLIE HYDE DODGE CHRYSLER JEEP RAM (1415 HAPPY VALLEY RD, GLASGOW, KY 42141, (270) 261-5305) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,000. *BF THE CONTACT ALSO REPORTS THAT THE GEAR SELECTOR WOULD CHANGE AT RANDOM, THERE THE CONTACT DOES NOT DRIVE THE VEHICLE. *AS
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CRUISE CONTROL BECAME INOPERABLE. THE CONTACT STRUCK THE STEERING WHEEL WITH HIS FIST FOR THE CRUISE CONTROL TO RE-ENGAGE. THE VEHICLE WAS TAKEN TO GILLIE HYDE DODGE CHRYSLER JEEP RAM (1415 HAPPY VALLEY RD, GLASGOW, KY 42141, (270) 261-5305) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,000. *BF THE CONTACT ALSO REPORTS THAT THE GEAR SELECTOR WOULD CHANGE AT RANDOM, THERE THE CONTACT DOES NOT DRIVE THE VEHICLE. *AS
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CRUISE CONTROL BECAME INOPERABLE. THE CONTACT STRUCK THE STEERING WHEEL WITH HIS FIST FOR THE CRUISE CONTROL TO RE-ENGAGE. THE VEHICLE WAS TAKEN TO GILLIE HYDE DODGE CHRYSLER JEEP RAM (1415 HAPPY VALLEY RD, GLASGOW, KY 42141, (270) 261-5305) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,000. *BF THE CONTACT ALSO REPORTS THAT THE GEAR SELECTOR WOULD CHANGE AT RANDOM, THERE THE CONTACT DOES NOT DRIVE THE VEHICLE. *AS
Mfg Campaign: 11340742
Recall Date: Jul 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON THURSDAY JULY 16, 2020. WHILE CHANGING THE REAR RIGHT FLAT TIRE. I REMOVED THE FLAT TIRE AND ATTEMPTING TO LOWER THE SPARE TIRE DOWN. THE JACK BROKE IN HALF CAUSING THE TRUCK TO LAND ON THE ROTOR. IT WAS A BLESSING THAT I WAS USING THE WRONG END OF THE BAR THAT LOWER THE TIRE. THIS DELAYED ME FROM GETTING THE SPARE. IF I HAD USED THE CORRECT END OF THE BAR I WOULD BEEN UNDER THE VEHICLE GETTING THE TIRE OFF OF THE CABLE. THE RIGHT TAIL PIPE LANDED ON THE CURB OF THE PARKING STALL. (YOU LOWER THE TIRE FROM THE RIGHT SIDE OF THE BUMPER SO THAT IS WHERE I WOULD HAVE BEEN). I CALLED DODGE CUSTOMER SERVICEI AND INFORMED THEM OF THE INCIDENT. I WAS INSTRUCTED BY CUSTOMER SERVICE TO GO TO THE HANFORD CHRYSLER DODGE JEEP RAM DEALER SO I CAN GET ANOTHER JACK. (THIS WAS THE FIRST TIME THAT THE JACK HAD BEEN USED SINCE I PURCHASED THE VEHICLE). ONCE I ARRIVED AT THE DEALER I WAS DIRECTED TO THE PARTS DEPARTMENT. I WAS INFORMED BY THE PARTS MANAGER WHO CONTACTED DODGE HEADQUARTERS THAT THIS WAS UNDER REVIEW. I COULD NOT GET A JACK. ALSO IF I DID GET A JACK IT WOULD BE THE SAME STYLE JACK THAT I ALMOST LOST MY LIFE FROM. I INFORMED HIM I WAS NOT COMFORTABLE WITH THE SAME STYLE JACK. I WANTED TO UPGRADE. HE STATED HE HAD TO WAIT ON YOUR COMPANY FOR APPROVAL. I AM VERY DISAPPOINTED IN WITH THE COMPANY THAT A SEVERE SAFETY ISSUE AS THIS ONE, THAT ALMOST CAUSE ME MY LIFE HAVE YET TO RESPOND. IT WOULD BE BEST TO INFORM THEIR CUSTOMER TO INSURE TO TAKE THE SPARE TIRE OFF FIRST BEFORE JACKING UP THE VEHICLE.
Corrective Action:
ON THURSDAY JULY 16, 2020. WHILE CHANGING THE REAR RIGHT FLAT TIRE. I REMOVED THE FLAT TIRE AND ATTEMPTING TO LOWER THE SPARE TIRE DOWN. THE JACK BROKE IN HALF CAUSING THE TRUCK TO LAND ON THE ROTOR. IT WAS A BLESSING THAT I WAS USING THE WRONG END OF THE BAR THAT LOWER THE TIRE. THIS DELAYED ME FROM GETTING THE SPARE. IF I HAD USED THE CORRECT END OF THE BAR I WOULD BEEN UNDER THE VEHICLE GETTING THE TIRE OFF OF THE CABLE. THE RIGHT TAIL PIPE LANDED ON THE CURB OF THE PARKING STALL. (YOU LOWER THE TIRE FROM THE RIGHT SIDE OF THE BUMPER SO THAT IS WHERE I WOULD HAVE BEEN). I CALLED DODGE CUSTOMER SERVICEI AND INFORMED THEM OF THE INCIDENT. I WAS INSTRUCTED BY CUSTOMER SERVICE TO GO TO THE HANFORD CHRYSLER DODGE JEEP RAM DEALER SO I CAN GET ANOTHER JACK. (THIS WAS THE FIRST TIME THAT THE JACK HAD BEEN USED SINCE I PURCHASED THE VEHICLE). ONCE I ARRIVED AT THE DEALER I WAS DIRECTED TO THE PARTS DEPARTMENT. I WAS INFORMED BY THE PARTS MANAGER WHO CONTACTED DODGE HEADQUARTERS THAT THIS WAS UNDER REVIEW. I COULD NOT GET A JACK. ALSO IF I DID GET A JACK IT WOULD BE THE SAME STYLE JACK THAT I ALMOST LOST MY LIFE FROM. I INFORMED HIM I WAS NOT COMFORTABLE WITH THE SAME STYLE JACK. I WANTED TO UPGRADE. HE STATED HE HAD TO WAIT ON YOUR COMPANY FOR APPROVAL. I AM VERY DISAPPOINTED IN WITH THE COMPANY THAT A SEVERE SAFETY ISSUE AS THIS ONE, THAT ALMOST CAUSE ME MY LIFE HAVE YET TO RESPOND. IT WOULD BE BEST TO INFORM THEIR CUSTOMER TO INSURE TO TAKE THE SPARE TIRE OFF FIRST BEFORE JACKING UP THE VEHICLE.
Additional Notes:
ON THURSDAY JULY 16, 2020. WHILE CHANGING THE REAR RIGHT FLAT TIRE. I REMOVED THE FLAT TIRE AND ATTEMPTING TO LOWER THE SPARE TIRE DOWN. THE JACK BROKE IN HALF CAUSING THE TRUCK TO LAND ON THE ROTOR. IT WAS A BLESSING THAT I WAS USING THE WRONG END OF THE BAR THAT LOWER THE TIRE. THIS DELAYED ME FROM GETTING THE SPARE. IF I HAD USED THE CORRECT END OF THE BAR I WOULD BEEN UNDER THE VEHICLE GETTING THE TIRE OFF OF THE CABLE. THE RIGHT TAIL PIPE LANDED ON THE CURB OF THE PARKING STALL. (YOU LOWER THE TIRE FROM THE RIGHT SIDE OF THE BUMPER SO THAT IS WHERE I WOULD HAVE BEEN). I CALLED DODGE CUSTOMER SERVICEI AND INFORMED THEM OF THE INCIDENT. I WAS INSTRUCTED BY CUSTOMER SERVICE TO GO TO THE HANFORD CHRYSLER DODGE JEEP RAM DEALER SO I CAN GET ANOTHER JACK. (THIS WAS THE FIRST TIME THAT THE JACK HAD BEEN USED SINCE I PURCHASED THE VEHICLE). ONCE I ARRIVED AT THE DEALER I WAS DIRECTED TO THE PARTS DEPARTMENT. I WAS INFORMED BY THE PARTS MANAGER WHO CONTACTED DODGE HEADQUARTERS THAT THIS WAS UNDER REVIEW. I COULD NOT GET A JACK. ALSO IF I DID GET A JACK IT WOULD BE THE SAME STYLE JACK THAT I ALMOST LOST MY LIFE FROM. I INFORMED HIM I WAS NOT COMFORTABLE WITH THE SAME STYLE JACK. I WANTED TO UPGRADE. HE STATED HE HAD TO WAIT ON YOUR COMPANY FOR APPROVAL. I AM VERY DISAPPOINTED IN WITH THE COMPANY THAT A SEVERE SAFETY ISSUE AS THIS ONE, THAT ALMOST CAUSE ME MY LIFE HAVE YET TO RESPOND. IT WOULD BE BEST TO INFORM THEIR CUSTOMER TO INSURE TO TAKE THE SPARE TIRE OFF FIRST BEFORE JACKING UP THE VEHICLE.
Mfg Campaign: 11340499
Recall Date: Jul 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAD PROBLEMS WHEN YOU GO TO FILL UP THE TANK OF GASOLINE. ALSO PROBLEMS WITH THE POWER WINDOWS. PROBLEMS WITH THE RADIO AND BLUETOOTH WHEN YOUR ARE DRIVING.
Corrective Action:
I HAD PROBLEMS WHEN YOU GO TO FILL UP THE TANK OF GASOLINE. ALSO PROBLEMS WITH THE POWER WINDOWS. PROBLEMS WITH THE RADIO AND BLUETOOTH WHEN YOUR ARE DRIVING.
Additional Notes:
I HAD PROBLEMS WHEN YOU GO TO FILL UP THE TANK OF GASOLINE. ALSO PROBLEMS WITH THE POWER WINDOWS. PROBLEMS WITH THE RADIO AND BLUETOOTH WHEN YOUR ARE DRIVING.
Mfg Campaign: 11340050
Recall Date: Jul 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I HAD PROBLEMS WHEN YOU GO TO FILL UP THE TANK OF GASOLINE. ALSO PROBLEMS WITH THE POWER WINDOWS. PROBLEMS WITH THE RADIO AND BLUETOOTH WHEN YOUR ARE DRIVING.
Corrective Action:
I HAD PROBLEMS WHEN YOU GO TO FILL UP THE TANK OF GASOLINE. ALSO PROBLEMS WITH THE POWER WINDOWS. PROBLEMS WITH THE RADIO AND BLUETOOTH WHEN YOUR ARE DRIVING.
Additional Notes:
I HAD PROBLEMS WHEN YOU GO TO FILL UP THE TANK OF GASOLINE. ALSO PROBLEMS WITH THE POWER WINDOWS. PROBLEMS WITH THE RADIO AND BLUETOOTH WHEN YOUR ARE DRIVING.
Mfg Campaign: 11340050
Recall Date: Jul 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE PEDAL LAG WHILE TAKIN OFF FROM STOP THE PEDAL POSITION FREQUENCY ISNT CONSISTENT LOSS OF MPG COMPLETELY STOCK TRUCK ECO DIESEL CAN EVEN GET ABOVE 19MPG AVG LOSS OF POWER MPG AND PEDAL LAG ALONG WITH JUNK EMISSIONS THAT DESTROY ENGINES THEREFORE HAVE TO MAKE MORE PARTS OR TRUCKS ETC USING MORE FUEL TO POWER THESE MANUFACTURING PLANTS
Corrective Action:
THE PEDAL LAG WHILE TAKIN OFF FROM STOP THE PEDAL POSITION FREQUENCY ISNT CONSISTENT LOSS OF MPG COMPLETELY STOCK TRUCK ECO DIESEL CAN EVEN GET ABOVE 19MPG AVG LOSS OF POWER MPG AND PEDAL LAG ALONG WITH JUNK EMISSIONS THAT DESTROY ENGINES THEREFORE HAVE TO MAKE MORE PARTS OR TRUCKS ETC USING MORE FUEL TO POWER THESE MANUFACTURING PLANTS
Additional Notes:
THE PEDAL LAG WHILE TAKIN OFF FROM STOP THE PEDAL POSITION FREQUENCY ISNT CONSISTENT LOSS OF MPG COMPLETELY STOCK TRUCK ECO DIESEL CAN EVEN GET ABOVE 19MPG AVG LOSS OF POWER MPG AND PEDAL LAG ALONG WITH JUNK EMISSIONS THAT DESTROY ENGINES THEREFORE HAVE TO MAKE MORE PARTS OR TRUCKS ETC USING MORE FUEL TO POWER THESE MANUFACTURING PLANTS
Mfg Campaign: 11338699
Recall Date: Jul 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE PEDAL LAG WHILE TAKIN OFF FROM STOP THE PEDAL POSITION FREQUENCY ISNT CONSISTENT LOSS OF MPG COMPLETELY STOCK TRUCK ECO DIESEL CAN EVEN GET ABOVE 19MPG AVG LOSS OF POWER MPG AND PEDAL LAG ALONG WITH JUNK EMISSIONS THAT DESTROY ENGINES THEREFORE HAVE TO MAKE MORE PARTS OR TRUCKS ETC USING MORE FUEL TO POWER THESE MANUFACTURING PLANTS
Corrective Action:
THE PEDAL LAG WHILE TAKIN OFF FROM STOP THE PEDAL POSITION FREQUENCY ISNT CONSISTENT LOSS OF MPG COMPLETELY STOCK TRUCK ECO DIESEL CAN EVEN GET ABOVE 19MPG AVG LOSS OF POWER MPG AND PEDAL LAG ALONG WITH JUNK EMISSIONS THAT DESTROY ENGINES THEREFORE HAVE TO MAKE MORE PARTS OR TRUCKS ETC USING MORE FUEL TO POWER THESE MANUFACTURING PLANTS
Additional Notes:
THE PEDAL LAG WHILE TAKIN OFF FROM STOP THE PEDAL POSITION FREQUENCY ISNT CONSISTENT LOSS OF MPG COMPLETELY STOCK TRUCK ECO DIESEL CAN EVEN GET ABOVE 19MPG AVG LOSS OF POWER MPG AND PEDAL LAG ALONG WITH JUNK EMISSIONS THAT DESTROY ENGINES THEREFORE HAVE TO MAKE MORE PARTS OR TRUCKS ETC USING MORE FUEL TO POWER THESE MANUFACTURING PLANTS
Mfg Campaign: 11338699
Recall Date: Jul 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE PEDAL LAG WHILE TAKIN OFF FROM STOP THE PEDAL POSITION FREQUENCY ISNT CONSISTENT LOSS OF MPG COMPLETELY STOCK TRUCK ECO DIESEL CAN EVEN GET ABOVE 19MPG AVG LOSS OF POWER MPG AND PEDAL LAG ALONG WITH JUNK EMISSIONS THAT DESTROY ENGINES THEREFORE HAVE TO MAKE MORE PARTS OR TRUCKS ETC USING MORE FUEL TO POWER THESE MANUFACTURING PLANTS
Corrective Action:
THE PEDAL LAG WHILE TAKIN OFF FROM STOP THE PEDAL POSITION FREQUENCY ISNT CONSISTENT LOSS OF MPG COMPLETELY STOCK TRUCK ECO DIESEL CAN EVEN GET ABOVE 19MPG AVG LOSS OF POWER MPG AND PEDAL LAG ALONG WITH JUNK EMISSIONS THAT DESTROY ENGINES THEREFORE HAVE TO MAKE MORE PARTS OR TRUCKS ETC USING MORE FUEL TO POWER THESE MANUFACTURING PLANTS
Additional Notes:
THE PEDAL LAG WHILE TAKIN OFF FROM STOP THE PEDAL POSITION FREQUENCY ISNT CONSISTENT LOSS OF MPG COMPLETELY STOCK TRUCK ECO DIESEL CAN EVEN GET ABOVE 19MPG AVG LOSS OF POWER MPG AND PEDAL LAG ALONG WITH JUNK EMISSIONS THAT DESTROY ENGINES THEREFORE HAVE TO MAKE MORE PARTS OR TRUCKS ETC USING MORE FUEL TO POWER THESE MANUFACTURING PLANTS
Mfg Campaign: 11338699
Recall Date: Jul 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
STARTED HAVING TROUBLE IN THE STEERING. TIGHTENING UP AND HARD TO STEER. SOME THING WAS WRONG WITH THE STEERING SHAFT. AND WITH THIS BAD IT CAUSED THE RACK AND PINION TO GO BAD. COULDN'T GET IT PROGRAMMED AFTER THE SHAFT WAS FIXED BECAUSE OF THE RACK AND PINION. SO ITS IN THE SHOP NOW AND WILL BE IN THERE FOR OVER 2 WEEKS WAITING ON THE RACK AND PINION.I HAVE HAD THIS TRUCK JUST OVER A YEAR AND I'M HAVING TO PUT OVER 3000.00 IN IT. IT WAS HARD TO STEER GOING AROUND A CORNER. THE WHEEL WOULD STICK AND I WOULD HAVE TO TURN IT BACK. TRYING TO BACK UP THE WHEEL WAS HARD TO TURN. *TR
Corrective Action:
STARTED HAVING TROUBLE IN THE STEERING. TIGHTENING UP AND HARD TO STEER. SOME THING WAS WRONG WITH THE STEERING SHAFT. AND WITH THIS BAD IT CAUSED THE RACK AND PINION TO GO BAD. COULDN'T GET IT PROGRAMMED AFTER THE SHAFT WAS FIXED BECAUSE OF THE RACK AND PINION. SO ITS IN THE SHOP NOW AND WILL BE IN THERE FOR OVER 2 WEEKS WAITING ON THE RACK AND PINION.I HAVE HAD THIS TRUCK JUST OVER A YEAR AND I'M HAVING TO PUT OVER 3000.00 IN IT. IT WAS HARD TO STEER GOING AROUND A CORNER. THE WHEEL WOULD STICK AND I WOULD HAVE TO TURN IT BACK. TRYING TO BACK UP THE WHEEL WAS HARD TO TURN. *TR
Additional Notes:
STARTED HAVING TROUBLE IN THE STEERING. TIGHTENING UP AND HARD TO STEER. SOME THING WAS WRONG WITH THE STEERING SHAFT. AND WITH THIS BAD IT CAUSED THE RACK AND PINION TO GO BAD. COULDN'T GET IT PROGRAMMED AFTER THE SHAFT WAS FIXED BECAUSE OF THE RACK AND PINION. SO ITS IN THE SHOP NOW AND WILL BE IN THERE FOR OVER 2 WEEKS WAITING ON THE RACK AND PINION.I HAVE HAD THIS TRUCK JUST OVER A YEAR AND I'M HAVING TO PUT OVER 3000.00 IN IT. IT WAS HARD TO STEER GOING AROUND A CORNER. THE WHEEL WOULD STICK AND I WOULD HAVE TO TURN IT BACK. TRYING TO BACK UP THE WHEEL WAS HARD TO TURN. *TR
Mfg Campaign: 11337474
Recall Date: Jul 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
STARTED HAVING TROUBLE IN THE STEERING. TIGHTENING UP AND HARD TO STEER. SOME THING WAS WRONG WITH THE STEERING SHAFT. AND WITH THIS BAD IT CAUSED THE RACK AND PINION TO GO BAD. COULDN'T GET IT PROGRAMMED AFTER THE SHAFT WAS FIXED BECAUSE OF THE RACK AND PINION. SO ITS IN THE SHOP NOW AND WILL BE IN THERE FOR OVER 2 WEEKS WAITING ON THE RACK AND PINION.I HAVE HAD THIS TRUCK JUST OVER A YEAR AND I'M HAVING TO PUT OVER 3000.00 IN IT. IT WAS HARD TO STEER GOING AROUND A CORNER. THE WHEEL WOULD STICK AND I WOULD HAVE TO TURN IT BACK. TRYING TO BACK UP THE WHEEL WAS HARD TO TURN. *TR
Corrective Action:
STARTED HAVING TROUBLE IN THE STEERING. TIGHTENING UP AND HARD TO STEER. SOME THING WAS WRONG WITH THE STEERING SHAFT. AND WITH THIS BAD IT CAUSED THE RACK AND PINION TO GO BAD. COULDN'T GET IT PROGRAMMED AFTER THE SHAFT WAS FIXED BECAUSE OF THE RACK AND PINION. SO ITS IN THE SHOP NOW AND WILL BE IN THERE FOR OVER 2 WEEKS WAITING ON THE RACK AND PINION.I HAVE HAD THIS TRUCK JUST OVER A YEAR AND I'M HAVING TO PUT OVER 3000.00 IN IT. IT WAS HARD TO STEER GOING AROUND A CORNER. THE WHEEL WOULD STICK AND I WOULD HAVE TO TURN IT BACK. TRYING TO BACK UP THE WHEEL WAS HARD TO TURN. *TR
Additional Notes:
STARTED HAVING TROUBLE IN THE STEERING. TIGHTENING UP AND HARD TO STEER. SOME THING WAS WRONG WITH THE STEERING SHAFT. AND WITH THIS BAD IT CAUSED THE RACK AND PINION TO GO BAD. COULDN'T GET IT PROGRAMMED AFTER THE SHAFT WAS FIXED BECAUSE OF THE RACK AND PINION. SO ITS IN THE SHOP NOW AND WILL BE IN THERE FOR OVER 2 WEEKS WAITING ON THE RACK AND PINION.I HAVE HAD THIS TRUCK JUST OVER A YEAR AND I'M HAVING TO PUT OVER 3000.00 IN IT. IT WAS HARD TO STEER GOING AROUND A CORNER. THE WHEEL WOULD STICK AND I WOULD HAVE TO TURN IT BACK. TRYING TO BACK UP THE WHEEL WAS HARD TO TURN. *TR
Mfg Campaign: 11337474
Recall Date: Jul 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY VEHICLE IS OUT OF SERVICE DUE TO A DEFECT IN THE 8.4 UCONNECT RADIO. THE RADIO (HEAD UNIT) HAS MISFUNCTIONED AND DRAINS THE BATTERY UNTIL DEAD. AN ATTEMPT TO FLASH THE HEAD UNIT BY THE DEALER WAS ATTEMPTED BUT FAILED. THIS WAS DONE ON JUNE 17TH. THE DEALER THEN PUT AN ORDER IN FOR A NEW RADIO TO FCA. IT HAS NOW BEEN 2 WEEKS AND 2 DAYS SINCE THE VEHICLE WAS BROUGHT IN FOR SERVICE. THE VEHICLE IS INOPERABLE WITH NO ETA GIVEN BY FCA FOR THE NEW RADIO. THIS PROBLEM CAN LEAVE OWNERS OF RAM 1500 TRUCKS STRANDED WITH WIFI , ASSIST AND SOS FUNCTIONS UNAVAILABLE IN A TRUCK THAT HAS NO POWER. FCA DOES NOT HAVE A RECALL IN PLACE AND THE DEALER HAS INDICATED THEY HAVE HAD TO TOW VEHICLES IN. THIS IS A KNOWN PROBLEM ON PAST AND PRESENT MODELS ' A RECALL SHOULD BE ISSUED TO MAKE OWNERS AWARE OF THIS PROBLEM AS THE PARTS ARE NOT READILY AVAILABLE. IT IS UNKNOWN WHEN I WILL HAVE AN OPERATIONAL VEHICLE.
Corrective Action:
MY VEHICLE IS OUT OF SERVICE DUE TO A DEFECT IN THE 8.4 UCONNECT RADIO. THE RADIO (HEAD UNIT) HAS MISFUNCTIONED AND DRAINS THE BATTERY UNTIL DEAD. AN ATTEMPT TO FLASH THE HEAD UNIT BY THE DEALER WAS ATTEMPTED BUT FAILED. THIS WAS DONE ON JUNE 17TH. THE DEALER THEN PUT AN ORDER IN FOR A NEW RADIO TO FCA. IT HAS NOW BEEN 2 WEEKS AND 2 DAYS SINCE THE VEHICLE WAS BROUGHT IN FOR SERVICE. THE VEHICLE IS INOPERABLE WITH NO ETA GIVEN BY FCA FOR THE NEW RADIO. THIS PROBLEM CAN LEAVE OWNERS OF RAM 1500 TRUCKS STRANDED WITH WIFI , ASSIST AND SOS FUNCTIONS UNAVAILABLE IN A TRUCK THAT HAS NO POWER. FCA DOES NOT HAVE A RECALL IN PLACE AND THE DEALER HAS INDICATED THEY HAVE HAD TO TOW VEHICLES IN. THIS IS A KNOWN PROBLEM ON PAST AND PRESENT MODELS ' A RECALL SHOULD BE ISSUED TO MAKE OWNERS AWARE OF THIS PROBLEM AS THE PARTS ARE NOT READILY AVAILABLE. IT IS UNKNOWN WHEN I WILL HAVE AN OPERATIONAL VEHICLE.
Additional Notes:
MY VEHICLE IS OUT OF SERVICE DUE TO A DEFECT IN THE 8.4 UCONNECT RADIO. THE RADIO (HEAD UNIT) HAS MISFUNCTIONED AND DRAINS THE BATTERY UNTIL DEAD. AN ATTEMPT TO FLASH THE HEAD UNIT BY THE DEALER WAS ATTEMPTED BUT FAILED. THIS WAS DONE ON JUNE 17TH. THE DEALER THEN PUT AN ORDER IN FOR A NEW RADIO TO FCA. IT HAS NOW BEEN 2 WEEKS AND 2 DAYS SINCE THE VEHICLE WAS BROUGHT IN FOR SERVICE. THE VEHICLE IS INOPERABLE WITH NO ETA GIVEN BY FCA FOR THE NEW RADIO. THIS PROBLEM CAN LEAVE OWNERS OF RAM 1500 TRUCKS STRANDED WITH WIFI , ASSIST AND SOS FUNCTIONS UNAVAILABLE IN A TRUCK THAT HAS NO POWER. FCA DOES NOT HAVE A RECALL IN PLACE AND THE DEALER HAS INDICATED THEY HAVE HAD TO TOW VEHICLES IN. THIS IS A KNOWN PROBLEM ON PAST AND PRESENT MODELS ' A RECALL SHOULD BE ISSUED TO MAKE OWNERS AWARE OF THIS PROBLEM AS THE PARTS ARE NOT READILY AVAILABLE. IT IS UNKNOWN WHEN I WILL HAVE AN OPERATIONAL VEHICLE.
Mfg Campaign: 11337328
Recall Date: Jul 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (FUEL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. WALT MASSEY CHRYSLER JEEP LOCATED AT 602 WESTERN BYPASS, ANDALUSIA, AL 36420 AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURE THAT THE PART WAS AVAILABLE HOWEVER, THE DEALER STATED THAT THE PART WAS ON BACK ORDER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (FUEL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. WALT MASSEY CHRYSLER JEEP LOCATED AT 602 WESTERN BYPASS, ANDALUSIA, AL 36420 AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURE THAT THE PART WAS AVAILABLE HOWEVER, THE DEALER STATED THAT THE PART WAS ON BACK ORDER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (FUEL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. WALT MASSEY CHRYSLER JEEP LOCATED AT 602 WESTERN BYPASS, ANDALUSIA, AL 36420 AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURE THAT THE PART WAS AVAILABLE HOWEVER, THE DEALER STATED THAT THE PART WAS ON BACK ORDER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11331676
Recall Date: Jun 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT, I HIT A PATCH OF ICE ON JUNE 7 TH, 2020 IN UTAH. MY TRUCK CAME UPON THE ICE CAUSING ME TO SLIP AND SLIDE AND ULTIMATELY LEAVE THE ROAD WHERE I HIT A FENCE AND SEVERAL OTHER PIECES OF DEBRIS AND A BERM AND FINALLY CAME TO A STOP WHEN THE AIRBAGS DID NOT DEPLOY, I HIT MY FACE ON THE STEERING WHEEL BREAKING MY NOSE, MY HUSBAND AND I BOTH BROKE RIBS AND OUR BACK. WE COULD OF SAVED OURSELVES MULTIPLE INJURIES IF OUR AIRBAGS DEPLOYED.*DT*DT*DT*JB*JB*TR
Corrective Action:
I WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT, I HIT A PATCH OF ICE ON JUNE 7 TH, 2020 IN UTAH. MY TRUCK CAME UPON THE ICE CAUSING ME TO SLIP AND SLIDE AND ULTIMATELY LEAVE THE ROAD WHERE I HIT A FENCE AND SEVERAL OTHER PIECES OF DEBRIS AND A BERM AND FINALLY CAME TO A STOP WHEN THE AIRBAGS DID NOT DEPLOY, I HIT MY FACE ON THE STEERING WHEEL BREAKING MY NOSE, MY HUSBAND AND I BOTH BROKE RIBS AND OUR BACK. WE COULD OF SAVED OURSELVES MULTIPLE INJURIES IF OUR AIRBAGS DEPLOYED.*DT*DT*DT*JB*JB*TR
Additional Notes:
I WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT, I HIT A PATCH OF ICE ON JUNE 7 TH, 2020 IN UTAH. MY TRUCK CAME UPON THE ICE CAUSING ME TO SLIP AND SLIDE AND ULTIMATELY LEAVE THE ROAD WHERE I HIT A FENCE AND SEVERAL OTHER PIECES OF DEBRIS AND A BERM AND FINALLY CAME TO A STOP WHEN THE AIRBAGS DID NOT DEPLOY, I HIT MY FACE ON THE STEERING WHEEL BREAKING MY NOSE, MY HUSBAND AND I BOTH BROKE RIBS AND OUR BACK. WE COULD OF SAVED OURSELVES MULTIPLE INJURIES IF OUR AIRBAGS DEPLOYED.*DT*DT*DT*JB*JB*TR
Mfg Campaign: 11331243
Recall Date: Jun 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN), HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601), WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN), HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601), WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN), HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601), WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11327731
Recall Date: Jun 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER ROSEVILLE DODGE LOCATED AT 200 AUTOMALL DR SUITE A, ROSEVILLE, CA 95661 WAS CONTACTED WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER ROSEVILLE DODGE LOCATED AT 200 AUTOMALL DR SUITE A, ROSEVILLE, CA 95661 WAS CONTACTED WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER ROSEVILLE DODGE LOCATED AT 200 AUTOMALL DR SUITE A, ROSEVILLE, CA 95661 WAS CONTACTED WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11325455
Recall Date: May 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE REAR BACK-UP CAMERA FAILED TO OPERATE AS DESIGNED. ADDITIONALLY, ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, THE BACK-UP CAMERA ACTIVATED, SHOWING IMAGES BEHIND THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED, THE BACK-UP CAMERA FUNCTIONED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR INSPECTION HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,500.
Corrective Action:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE REAR BACK-UP CAMERA FAILED TO OPERATE AS DESIGNED. ADDITIONALLY, ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, THE BACK-UP CAMERA ACTIVATED, SHOWING IMAGES BEHIND THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED, THE BACK-UP CAMERA FUNCTIONED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR INSPECTION HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,500.
Additional Notes:
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE REAR BACK-UP CAMERA FAILED TO OPERATE AS DESIGNED. ADDITIONALLY, ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, THE BACK-UP CAMERA ACTIVATED, SHOWING IMAGES BEHIND THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED, THE BACK-UP CAMERA FUNCTIONED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR INSPECTION HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,500.
Mfg Campaign: 11324453
Recall Date: May 13, 2020
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