Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Consumer Complaints
787 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The backup camera in this truck has intermittently blacked out for over a year. The have changed several parts and the system still has problems and doesn’t work right. While reversing, the camera will black out or the picture will become distorted.
Corrective Action:
The backup camera in this truck has intermittently blacked out for over a year. The have changed several parts and the system still has problems and doesn’t work right. While reversing, the camera will black out or the picture will become distorted.
Additional Notes:
The backup camera in this truck has intermittently blacked out for over a year. The have changed several parts and the system still has problems and doesn’t work right. While reversing, the camera will black out or the picture will become distorted.
Mfg Campaign: 11431632
Recall Date: Sep 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 8.4 inch Uconnect display acts like a ghost is pressing buttons. The radio will randomly change stations. Other modes - settings, navigation, etc will randomly be selected. When this happens cannot change any climate controls. Back up camera randomly gets activated. This is a SAFETY issue as it causes a distraction when driving. The display randomly changing is also a distraction. Researching the internet, this is not a new issue and is known. The display is "bubbling" or delaminating causing the ghosting of pressed buttons. I am out of the warranty by 6 months and am told this is not covered. I have called Uconnect (case #80418507) and they stated they cannot do anything until a dealer determines the actual problem, which I will have to pay for. I should NOT have to pay for this. This bubbling or delamination issue is well known and should be covered under a recall or warranty. This started last fall but I thought it was caused by a dirty screen. This has gradually gotten worse and happens more often.
Corrective Action:
The 8.4 inch Uconnect display acts like a ghost is pressing buttons. The radio will randomly change stations. Other modes - settings, navigation, etc will randomly be selected. When this happens cannot change any climate controls. Back up camera randomly gets activated. This is a SAFETY issue as it causes a distraction when driving. The display randomly changing is also a distraction. Researching the internet, this is not a new issue and is known. The display is "bubbling" or delaminating causing the ghosting of pressed buttons. I am out of the warranty by 6 months and am told this is not covered. I have called Uconnect (case #80418507) and they stated they cannot do anything until a dealer determines the actual problem, which I will have to pay for. I should NOT have to pay for this. This bubbling or delamination issue is well known and should be covered under a recall or warranty. This started last fall but I thought it was caused by a dirty screen. This has gradually gotten worse and happens more often.
Additional Notes:
The 8.4 inch Uconnect display acts like a ghost is pressing buttons. The radio will randomly change stations. Other modes - settings, navigation, etc will randomly be selected. When this happens cannot change any climate controls. Back up camera randomly gets activated. This is a SAFETY issue as it causes a distraction when driving. The display randomly changing is also a distraction. Researching the internet, this is not a new issue and is known. The display is "bubbling" or delaminating causing the ghosting of pressed buttons. I am out of the warranty by 6 months and am told this is not covered. I have called Uconnect (case #80418507) and they stated they cannot do anything until a dealer determines the actual problem, which I will have to pay for. I should NOT have to pay for this. This bubbling or delamination issue is well known and should be covered under a recall or warranty. This started last fall but I thought it was caused by a dirty screen. This has gradually gotten worse and happens more often.
Mfg Campaign: 11431463
Recall Date: Sep 2, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The screen, used for HVAC functions, seat heating/cooling, radio, hands-free bluetooth, backup camera, etc, becoming delaminated. Screen will randomly think that it is being pressed and disconnect phone calls, modify HVAC levels, and change radio stations. This is becoming a widely recognized issue across several vehicles that use the Uconnect 8.4 inch touchscreen (CDJR vehicles). Please see: https://www.challengertalk.com/threads/uconnect-touch-screen-delamination-out-of-warranty.687807 https://www.ramforumz.com/threads/uconnect-8-4-screen-delamination.274234 and many others about this SAFETY critical issue.
Corrective Action:
The screen, used for HVAC functions, seat heating/cooling, radio, hands-free bluetooth, backup camera, etc, becoming delaminated. Screen will randomly think that it is being pressed and disconnect phone calls, modify HVAC levels, and change radio stations. This is becoming a widely recognized issue across several vehicles that use the Uconnect 8.4 inch touchscreen (CDJR vehicles). Please see: https://www.challengertalk.com/threads/uconnect-touch-screen-delamination-out-of-warranty.687807 https://www.ramforumz.com/threads/uconnect-8-4-screen-delamination.274234 and many others about this SAFETY critical issue.
Additional Notes:
The screen, used for HVAC functions, seat heating/cooling, radio, hands-free bluetooth, backup camera, etc, becoming delaminated. Screen will randomly think that it is being pressed and disconnect phone calls, modify HVAC levels, and change radio stations. This is becoming a widely recognized issue across several vehicles that use the Uconnect 8.4 inch touchscreen (CDJR vehicles). Please see: https://www.challengertalk.com/threads/uconnect-touch-screen-delamination-out-of-warranty.687807 https://www.ramforumz.com/threads/uconnect-8-4-screen-delamination.274234 and many others about this SAFETY critical issue.
Mfg Campaign: 11431260
Recall Date: Aug 31, 2021
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
The screen, used for HVAC functions, seat heating/cooling, radio, hands-free bluetooth, backup camera, etc, becoming delaminated. Screen will randomly think that it is being pressed and disconnect phone calls, modify HVAC levels, and change radio stations. This is becoming a widely recognized issue across several vehicles that use the Uconnect 8.4 inch touchscreen (CDJR vehicles). Please see: https://www.challengertalk.com/threads/uconnect-touch-screen-delamination-out-of-warranty.687807 https://www.ramforumz.com/threads/uconnect-8-4-screen-delamination.274234 and many others about this SAFETY critical issue.
Corrective Action:
The screen, used for HVAC functions, seat heating/cooling, radio, hands-free bluetooth, backup camera, etc, becoming delaminated. Screen will randomly think that it is being pressed and disconnect phone calls, modify HVAC levels, and change radio stations. This is becoming a widely recognized issue across several vehicles that use the Uconnect 8.4 inch touchscreen (CDJR vehicles). Please see: https://www.challengertalk.com/threads/uconnect-touch-screen-delamination-out-of-warranty.687807 https://www.ramforumz.com/threads/uconnect-8-4-screen-delamination.274234 and many others about this SAFETY critical issue.
Additional Notes:
The screen, used for HVAC functions, seat heating/cooling, radio, hands-free bluetooth, backup camera, etc, becoming delaminated. Screen will randomly think that it is being pressed and disconnect phone calls, modify HVAC levels, and change radio stations. This is becoming a widely recognized issue across several vehicles that use the Uconnect 8.4 inch touchscreen (CDJR vehicles). Please see: https://www.challengertalk.com/threads/uconnect-touch-screen-delamination-out-of-warranty.687807 https://www.ramforumz.com/threads/uconnect-8-4-screen-delamination.274234 and many others about this SAFETY critical issue.
Mfg Campaign: 11431260
Recall Date: Aug 31, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact stated that the defroster failed to defrost the windows and she was unable to visually see the roadway. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer where it was diagnosed with needing the radio assembly to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact stated that the defroster failed to defrost the windows and she was unable to visually see the roadway. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer where it was diagnosed with needing the radio assembly to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact stated that the defroster failed to defrost the windows and she was unable to visually see the roadway. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer where it was diagnosed with needing the radio assembly to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.
Mfg Campaign: 11429456
Recall Date: Aug 17, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11428035
Recall Date: Aug 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
1. Electric Power Steering (EPS) failure causes sporadic or no power steering. 2. I was driving when the steering was sporadic causing oversteering and then when it totally went out the vehicle the vehicle was very hard to steer. 3. Dealer has the truck now for diagnosis. This is a known component manufactures defect. 4. About 3 weeks before steering went out there was a clicking noise when turning. I contacted the dealer and scheduled an appointment. I spoke to a technician, at that time, and was told the noise was normal and no appointment was necessary. Appointment was subsequently canceled, 3 weeks later the failure occurred. Many of the blogs online show this issue to be a safety problem. Manufactures defect. Please address this issue it is a safety issue to everyone who has EPS.
Corrective Action:
1. Electric Power Steering (EPS) failure causes sporadic or no power steering. 2. I was driving when the steering was sporadic causing oversteering and then when it totally went out the vehicle the vehicle was very hard to steer. 3. Dealer has the truck now for diagnosis. This is a known component manufactures defect. 4. About 3 weeks before steering went out there was a clicking noise when turning. I contacted the dealer and scheduled an appointment. I spoke to a technician, at that time, and was told the noise was normal and no appointment was necessary. Appointment was subsequently canceled, 3 weeks later the failure occurred. Many of the blogs online show this issue to be a safety problem. Manufactures defect. Please address this issue it is a safety issue to everyone who has EPS.
Additional Notes:
1. Electric Power Steering (EPS) failure causes sporadic or no power steering. 2. I was driving when the steering was sporadic causing oversteering and then when it totally went out the vehicle the vehicle was very hard to steer. 3. Dealer has the truck now for diagnosis. This is a known component manufactures defect. 4. About 3 weeks before steering went out there was a clicking noise when turning. I contacted the dealer and scheduled an appointment. I spoke to a technician, at that time, and was told the noise was normal and no appointment was necessary. Appointment was subsequently canceled, 3 weeks later the failure occurred. Many of the blogs online show this issue to be a safety problem. Manufactures defect. Please address this issue it is a safety issue to everyone who has EPS.
Mfg Campaign: 11427698
Recall Date: Aug 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 2018 infotainment system delaminated resulting in loss of control of the radio, loss of hands off assistance from Android Auto,, and loss of control of the various auxiliary electrical functions such as the clock, setting temperature controls, etc. Vehicle only has 51,000 miles on the odometer. Costs $957.00 to replace the unit.
Corrective Action:
The 2018 infotainment system delaminated resulting in loss of control of the radio, loss of hands off assistance from Android Auto,, and loss of control of the various auxiliary electrical functions such as the clock, setting temperature controls, etc. Vehicle only has 51,000 miles on the odometer. Costs $957.00 to replace the unit.
Additional Notes:
The 2018 infotainment system delaminated resulting in loss of control of the radio, loss of hands off assistance from Android Auto,, and loss of control of the various auxiliary electrical functions such as the clock, setting temperature controls, etc. Vehicle only has 51,000 miles on the odometer. Costs $957.00 to replace the unit.
Mfg Campaign: 11426162
Recall Date: Jul 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
this vehicle it's located at the New England area where winter eats metal. the links and axis axle are exposed to salt on winter months. see images attached. the whole underline vehicle should have a decent anti rust protective coat. the rear transmission cap should be replaced as well.
Corrective Action:
this vehicle it's located at the New England area where winter eats metal. the links and axis axle are exposed to salt on winter months. see images attached. the whole underline vehicle should have a decent anti rust protective coat. the rear transmission cap should be replaced as well.
Additional Notes:
this vehicle it's located at the New England area where winter eats metal. the links and axis axle are exposed to salt on winter months. see images attached. the whole underline vehicle should have a decent anti rust protective coat. the rear transmission cap should be replaced as well.
Mfg Campaign: 11426024
Recall Date: Jul 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
The passenger seat belt buckle was rough or sharp enough that it cut into the belt fabric. It would ride up the belt when retracting and hit the upper limit of travel and cut into the belt. For safety I needed to replace the belt with a new one. I saved the torn seat belt assembly and my receipt for the repair.
Corrective Action:
The passenger seat belt buckle was rough or sharp enough that it cut into the belt fabric. It would ride up the belt when retracting and hit the upper limit of travel and cut into the belt. For safety I needed to replace the belt with a new one. I saved the torn seat belt assembly and my receipt for the repair.
Additional Notes:
The passenger seat belt buckle was rough or sharp enough that it cut into the belt fabric. It would ride up the belt when retracting and hit the upper limit of travel and cut into the belt. For safety I needed to replace the belt with a new one. I saved the torn seat belt assembly and my receipt for the repair.
Mfg Campaign: 11424737
Recall Date: Jul 14, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact stated that while attempting to refuel the vehicle, the fuel nozzle would become stuck in the fuel tank which caused the gasoline to spill out and the contact had to forcefully pull the fuel nozzle from the fuel tank in order for it to detach. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The manufacturer was not made aware of the failure. The failure mileage was 28,000.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact stated that while attempting to refuel the vehicle, the fuel nozzle would become stuck in the fuel tank which caused the gasoline to spill out and the contact had to forcefully pull the fuel nozzle from the fuel tank in order for it to detach. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The manufacturer was not made aware of the failure. The failure mileage was 28,000.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact stated that while attempting to refuel the vehicle, the fuel nozzle would become stuck in the fuel tank which caused the gasoline to spill out and the contact had to forcefully pull the fuel nozzle from the fuel tank in order for it to detach. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The manufacturer was not made aware of the failure. The failure mileage was 28,000.
Mfg Campaign: 11424397
Recall Date: Jul 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a manufacture defect within the UConnect 8.4" screen that causes an adhesive layer to melt and limit the functionality of safety features. A bubble started forming under the screen with the size less than a dime, but has already quadrupled in size since I first noticed it. There is nothing that I can do to make it stop. I have had ghost touches, ranging from drastically reducing and increasing volume, and even having the backup camera turn off because it thinks I'm doing something else. These instances have been rare, but have been starting to become more frequent as the bubble grows larger. I've contacted dealerships and FCA customer support, and they both acknowledged that this is a common problem, but will not help since I'm out of warranty. There are hundreds of documented cases of this happening to a wide variety of FCA vehicles, with many of them being will under 10,000 miles. I should not have to pay for a manufacture defect because my odometer is higher than others. There are even cases of screens dialing 911 on accident or hanging up phone calls. What If I need to call 911 but am unable to? What if I'm using the backup camera, and it decides to randomly turn off? What if the melting adhesive drips and cause s a critical failure while I'm driving? What if the screen doesn't display the correct info for my parking sensors? These are all issues that should've been addressed long ago, but FCA refuses to fix them. There are even class-action lawsuits against FCA for UConnect malfunctions right now. These aren't rare occurrences. Should I have to wait months, if not years, for a settlement to be made? This issue has plagued FCA vehicles since this screen has been implemented, and it is dangerous to let thousands of vehicles run with such an unsafe product that is critical for the vehicle to function properly.
Corrective Action:
There is a manufacture defect within the UConnect 8.4" screen that causes an adhesive layer to melt and limit the functionality of safety features. A bubble started forming under the screen with the size less than a dime, but has already quadrupled in size since I first noticed it. There is nothing that I can do to make it stop. I have had ghost touches, ranging from drastically reducing and increasing volume, and even having the backup camera turn off because it thinks I'm doing something else. These instances have been rare, but have been starting to become more frequent as the bubble grows larger. I've contacted dealerships and FCA customer support, and they both acknowledged that this is a common problem, but will not help since I'm out of warranty. There are hundreds of documented cases of this happening to a wide variety of FCA vehicles, with many of them being will under 10,000 miles. I should not have to pay for a manufacture defect because my odometer is higher than others. There are even cases of screens dialing 911 on accident or hanging up phone calls. What If I need to call 911 but am unable to? What if I'm using the backup camera, and it decides to randomly turn off? What if the melting adhesive drips and cause s a critical failure while I'm driving? What if the screen doesn't display the correct info for my parking sensors? These are all issues that should've been addressed long ago, but FCA refuses to fix them. There are even class-action lawsuits against FCA for UConnect malfunctions right now. These aren't rare occurrences. Should I have to wait months, if not years, for a settlement to be made? This issue has plagued FCA vehicles since this screen has been implemented, and it is dangerous to let thousands of vehicles run with such an unsafe product that is critical for the vehicle to function properly.
Additional Notes:
There is a manufacture defect within the UConnect 8.4" screen that causes an adhesive layer to melt and limit the functionality of safety features. A bubble started forming under the screen with the size less than a dime, but has already quadrupled in size since I first noticed it. There is nothing that I can do to make it stop. I have had ghost touches, ranging from drastically reducing and increasing volume, and even having the backup camera turn off because it thinks I'm doing something else. These instances have been rare, but have been starting to become more frequent as the bubble grows larger. I've contacted dealerships and FCA customer support, and they both acknowledged that this is a common problem, but will not help since I'm out of warranty. There are hundreds of documented cases of this happening to a wide variety of FCA vehicles, with many of them being will under 10,000 miles. I should not have to pay for a manufacture defect because my odometer is higher than others. There are even cases of screens dialing 911 on accident or hanging up phone calls. What If I need to call 911 but am unable to? What if I'm using the backup camera, and it decides to randomly turn off? What if the melting adhesive drips and cause s a critical failure while I'm driving? What if the screen doesn't display the correct info for my parking sensors? These are all issues that should've been addressed long ago, but FCA refuses to fix them. There are even class-action lawsuits against FCA for UConnect malfunctions right now. These aren't rare occurrences. Should I have to wait months, if not years, for a settlement to be made? This issue has plagued FCA vehicles since this screen has been implemented, and it is dangerous to let thousands of vehicles run with such an unsafe product that is critical for the vehicle to function properly.
Mfg Campaign: 11423683
Recall Date: Jul 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is a manufacture defect within the UConnect 8.4" screen that causes an adhesive layer to melt and limit the functionality of safety features. A bubble started forming under the screen with the size less than a dime, but has already quadrupled in size since I first noticed it. There is nothing that I can do to make it stop. I have had ghost touches, ranging from drastically reducing and increasing volume, and even having the backup camera turn off because it thinks I'm doing something else. These instances have been rare, but have been starting to become more frequent as the bubble grows larger. I've contacted dealerships and FCA customer support, and they both acknowledged that this is a common problem, but will not help since I'm out of warranty. There are hundreds of documented cases of this happening to a wide variety of FCA vehicles, with many of them being will under 10,000 miles. I should not have to pay for a manufacture defect because my odometer is higher than others. There are even cases of screens dialing 911 on accident or hanging up phone calls. What If I need to call 911 but am unable to? What if I'm using the backup camera, and it decides to randomly turn off? What if the melting adhesive drips and cause s a critical failure while I'm driving? What if the screen doesn't display the correct info for my parking sensors? These are all issues that should've been addressed long ago, but FCA refuses to fix them. There are even class-action lawsuits against FCA for UConnect malfunctions right now. These aren't rare occurrences. Should I have to wait months, if not years, for a settlement to be made? This issue has plagued FCA vehicles since this screen has been implemented, and it is dangerous to let thousands of vehicles run with such an unsafe product that is critical for the vehicle to function properly.
Corrective Action:
There is a manufacture defect within the UConnect 8.4" screen that causes an adhesive layer to melt and limit the functionality of safety features. A bubble started forming under the screen with the size less than a dime, but has already quadrupled in size since I first noticed it. There is nothing that I can do to make it stop. I have had ghost touches, ranging from drastically reducing and increasing volume, and even having the backup camera turn off because it thinks I'm doing something else. These instances have been rare, but have been starting to become more frequent as the bubble grows larger. I've contacted dealerships and FCA customer support, and they both acknowledged that this is a common problem, but will not help since I'm out of warranty. There are hundreds of documented cases of this happening to a wide variety of FCA vehicles, with many of them being will under 10,000 miles. I should not have to pay for a manufacture defect because my odometer is higher than others. There are even cases of screens dialing 911 on accident or hanging up phone calls. What If I need to call 911 but am unable to? What if I'm using the backup camera, and it decides to randomly turn off? What if the melting adhesive drips and cause s a critical failure while I'm driving? What if the screen doesn't display the correct info for my parking sensors? These are all issues that should've been addressed long ago, but FCA refuses to fix them. There are even class-action lawsuits against FCA for UConnect malfunctions right now. These aren't rare occurrences. Should I have to wait months, if not years, for a settlement to be made? This issue has plagued FCA vehicles since this screen has been implemented, and it is dangerous to let thousands of vehicles run with such an unsafe product that is critical for the vehicle to function properly.
Additional Notes:
There is a manufacture defect within the UConnect 8.4" screen that causes an adhesive layer to melt and limit the functionality of safety features. A bubble started forming under the screen with the size less than a dime, but has already quadrupled in size since I first noticed it. There is nothing that I can do to make it stop. I have had ghost touches, ranging from drastically reducing and increasing volume, and even having the backup camera turn off because it thinks I'm doing something else. These instances have been rare, but have been starting to become more frequent as the bubble grows larger. I've contacted dealerships and FCA customer support, and they both acknowledged that this is a common problem, but will not help since I'm out of warranty. There are hundreds of documented cases of this happening to a wide variety of FCA vehicles, with many of them being will under 10,000 miles. I should not have to pay for a manufacture defect because my odometer is higher than others. There are even cases of screens dialing 911 on accident or hanging up phone calls. What If I need to call 911 but am unable to? What if I'm using the backup camera, and it decides to randomly turn off? What if the melting adhesive drips and cause s a critical failure while I'm driving? What if the screen doesn't display the correct info for my parking sensors? These are all issues that should've been addressed long ago, but FCA refuses to fix them. There are even class-action lawsuits against FCA for UConnect malfunctions right now. These aren't rare occurrences. Should I have to wait months, if not years, for a settlement to be made? This issue has plagued FCA vehicles since this screen has been implemented, and it is dangerous to let thousands of vehicles run with such an unsafe product that is critical for the vehicle to function properly.
Mfg Campaign: 11423683
Recall Date: Jul 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
There is a manufacture defect within the UConnect 8.4" screen that causes an adhesive layer to melt and limit the functionality of safety features. A bubble started forming under the screen with the size less than a dime, but has already quadrupled in size since I first noticed it. There is nothing that I can do to make it stop. I have had ghost touches, ranging from drastically reducing and increasing volume, and even having the backup camera turn off because it thinks I'm doing something else. These instances have been rare, but have been starting to become more frequent as the bubble grows larger. I've contacted dealerships and FCA customer support, and they both acknowledged that this is a common problem, but will not help since I'm out of warranty. There are hundreds of documented cases of this happening to a wide variety of FCA vehicles, with many of them being will under 10,000 miles. I should not have to pay for a manufacture defect because my odometer is higher than others. There are even cases of screens dialing 911 on accident or hanging up phone calls. What If I need to call 911 but am unable to? What if I'm using the backup camera, and it decides to randomly turn off? What if the melting adhesive drips and cause s a critical failure while I'm driving? What if the screen doesn't display the correct info for my parking sensors? These are all issues that should've been addressed long ago, but FCA refuses to fix them. There are even class-action lawsuits against FCA for UConnect malfunctions right now. These aren't rare occurrences. Should I have to wait months, if not years, for a settlement to be made? This issue has plagued FCA vehicles since this screen has been implemented, and it is dangerous to let thousands of vehicles run with such an unsafe product that is critical for the vehicle to function properly.
Corrective Action:
There is a manufacture defect within the UConnect 8.4" screen that causes an adhesive layer to melt and limit the functionality of safety features. A bubble started forming under the screen with the size less than a dime, but has already quadrupled in size since I first noticed it. There is nothing that I can do to make it stop. I have had ghost touches, ranging from drastically reducing and increasing volume, and even having the backup camera turn off because it thinks I'm doing something else. These instances have been rare, but have been starting to become more frequent as the bubble grows larger. I've contacted dealerships and FCA customer support, and they both acknowledged that this is a common problem, but will not help since I'm out of warranty. There are hundreds of documented cases of this happening to a wide variety of FCA vehicles, with many of them being will under 10,000 miles. I should not have to pay for a manufacture defect because my odometer is higher than others. There are even cases of screens dialing 911 on accident or hanging up phone calls. What If I need to call 911 but am unable to? What if I'm using the backup camera, and it decides to randomly turn off? What if the melting adhesive drips and cause s a critical failure while I'm driving? What if the screen doesn't display the correct info for my parking sensors? These are all issues that should've been addressed long ago, but FCA refuses to fix them. There are even class-action lawsuits against FCA for UConnect malfunctions right now. These aren't rare occurrences. Should I have to wait months, if not years, for a settlement to be made? This issue has plagued FCA vehicles since this screen has been implemented, and it is dangerous to let thousands of vehicles run with such an unsafe product that is critical for the vehicle to function properly.
Additional Notes:
There is a manufacture defect within the UConnect 8.4" screen that causes an adhesive layer to melt and limit the functionality of safety features. A bubble started forming under the screen with the size less than a dime, but has already quadrupled in size since I first noticed it. There is nothing that I can do to make it stop. I have had ghost touches, ranging from drastically reducing and increasing volume, and even having the backup camera turn off because it thinks I'm doing something else. These instances have been rare, but have been starting to become more frequent as the bubble grows larger. I've contacted dealerships and FCA customer support, and they both acknowledged that this is a common problem, but will not help since I'm out of warranty. There are hundreds of documented cases of this happening to a wide variety of FCA vehicles, with many of them being will under 10,000 miles. I should not have to pay for a manufacture defect because my odometer is higher than others. There are even cases of screens dialing 911 on accident or hanging up phone calls. What If I need to call 911 but am unable to? What if I'm using the backup camera, and it decides to randomly turn off? What if the melting adhesive drips and cause s a critical failure while I'm driving? What if the screen doesn't display the correct info for my parking sensors? These are all issues that should've been addressed long ago, but FCA refuses to fix them. There are even class-action lawsuits against FCA for UConnect malfunctions right now. These aren't rare occurrences. Should I have to wait months, if not years, for a settlement to be made? This issue has plagued FCA vehicles since this screen has been implemented, and it is dangerous to let thousands of vehicles run with such an unsafe product that is critical for the vehicle to function properly.
Mfg Campaign: 11423683
Recall Date: Jul 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION:DISPLAY FUNCTION
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact stated while operating the vehicle, the backup camera display would not operate and was completely dark. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 33,000.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact stated while operating the vehicle, the backup camera display would not operate and was completely dark. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 33,000.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact stated while operating the vehicle, the backup camera display would not operate and was completely dark. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 33,000.
Mfg Campaign: 11422762
Recall Date: Jun 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
engine knocking , seams to a big problem. trans is slipping more and more , . ive should of stayed with ford
Corrective Action:
engine knocking , seams to a big problem. trans is slipping more and more , . ive should of stayed with ford
Additional Notes:
engine knocking , seams to a big problem. trans is slipping more and more , . ive should of stayed with ford
Mfg Campaign: 11422368
Recall Date: Jun 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
engine knocking , seams to a big problem. trans is slipping more and more , . ive should of stayed with ford
Corrective Action:
engine knocking , seams to a big problem. trans is slipping more and more , . ive should of stayed with ford
Additional Notes:
engine knocking , seams to a big problem. trans is slipping more and more , . ive should of stayed with ford
Mfg Campaign: 11422368
Recall Date: Jun 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle engine shuts off while driving. Once, sitting at a stop light. Once traveling at 45mph on a country road and once accelerating up a hill at 20mph. Dash says "place vehicle in park and turn key to start" (paraphrased). The vehicle goes from running to not running with no warning, causing loss of power steering, brakes, etc. Took vehicle to certified RAM service center who said 'there are no codes and we cannot reproduce the issue, so no diagnosis possible' (paraphrased). No error codes, no warning lamps. If this happens in highway traffic with my 16 year old son driving, it could cause a fatal crash.
Corrective Action:
Vehicle engine shuts off while driving. Once, sitting at a stop light. Once traveling at 45mph on a country road and once accelerating up a hill at 20mph. Dash says "place vehicle in park and turn key to start" (paraphrased). The vehicle goes from running to not running with no warning, causing loss of power steering, brakes, etc. Took vehicle to certified RAM service center who said 'there are no codes and we cannot reproduce the issue, so no diagnosis possible' (paraphrased). No error codes, no warning lamps. If this happens in highway traffic with my 16 year old son driving, it could cause a fatal crash.
Additional Notes:
Vehicle engine shuts off while driving. Once, sitting at a stop light. Once traveling at 45mph on a country road and once accelerating up a hill at 20mph. Dash says "place vehicle in park and turn key to start" (paraphrased). The vehicle goes from running to not running with no warning, causing loss of power steering, brakes, etc. Took vehicle to certified RAM service center who said 'there are no codes and we cannot reproduce the issue, so no diagnosis possible' (paraphrased). No error codes, no warning lamps. If this happens in highway traffic with my 16 year old son driving, it could cause a fatal crash.
Mfg Campaign: 11420120
Recall Date: Jun 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Vehicle engine shuts off while driving. Once, sitting at a stop light. Once traveling at 45mph on a country road and once accelerating up a hill at 20mph. Dash says "place vehicle in park and turn key to start" (paraphrased). The vehicle goes from running to not running with no warning, causing loss of power steering, brakes, etc. Took vehicle to certified RAM service center who said 'there are no codes and we cannot reproduce the issue, so no diagnosis possible' (paraphrased). No error codes, no warning lamps. If this happens in highway traffic with my 16 year old son driving, it could cause a fatal crash.
Corrective Action:
Vehicle engine shuts off while driving. Once, sitting at a stop light. Once traveling at 45mph on a country road and once accelerating up a hill at 20mph. Dash says "place vehicle in park and turn key to start" (paraphrased). The vehicle goes from running to not running with no warning, causing loss of power steering, brakes, etc. Took vehicle to certified RAM service center who said 'there are no codes and we cannot reproduce the issue, so no diagnosis possible' (paraphrased). No error codes, no warning lamps. If this happens in highway traffic with my 16 year old son driving, it could cause a fatal crash.
Additional Notes:
Vehicle engine shuts off while driving. Once, sitting at a stop light. Once traveling at 45mph on a country road and once accelerating up a hill at 20mph. Dash says "place vehicle in park and turn key to start" (paraphrased). The vehicle goes from running to not running with no warning, causing loss of power steering, brakes, etc. Took vehicle to certified RAM service center who said 'there are no codes and we cannot reproduce the issue, so no diagnosis possible' (paraphrased). No error codes, no warning lamps. If this happens in highway traffic with my 16 year old son driving, it could cause a fatal crash.
Mfg Campaign: 11420120
Recall Date: Jun 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle engine shuts off while driving. Once, sitting at a stop light. Once traveling at 45mph on a country road and once accelerating up a hill at 20mph. Dash says "place vehicle in park and turn key to start" (paraphrased). The vehicle goes from running to not running with no warning, causing loss of power steering, brakes, etc. Took vehicle to certified RAM service center who said 'there are no codes and we cannot reproduce the issue, so no diagnosis possible' (paraphrased). No error codes, no warning lamps. If this happens in highway traffic with my 16 year old son driving, it could cause a fatal crash.
Corrective Action:
Vehicle engine shuts off while driving. Once, sitting at a stop light. Once traveling at 45mph on a country road and once accelerating up a hill at 20mph. Dash says "place vehicle in park and turn key to start" (paraphrased). The vehicle goes from running to not running with no warning, causing loss of power steering, brakes, etc. Took vehicle to certified RAM service center who said 'there are no codes and we cannot reproduce the issue, so no diagnosis possible' (paraphrased). No error codes, no warning lamps. If this happens in highway traffic with my 16 year old son driving, it could cause a fatal crash.
Additional Notes:
Vehicle engine shuts off while driving. Once, sitting at a stop light. Once traveling at 45mph on a country road and once accelerating up a hill at 20mph. Dash says "place vehicle in park and turn key to start" (paraphrased). The vehicle goes from running to not running with no warning, causing loss of power steering, brakes, etc. Took vehicle to certified RAM service center who said 'there are no codes and we cannot reproduce the issue, so no diagnosis possible' (paraphrased). No error codes, no warning lamps. If this happens in highway traffic with my 16 year old son driving, it could cause a fatal crash.
Mfg Campaign: 11420120
Recall Date: Jun 8, 2021
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