Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Consumer Complaints
787 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Driving on a busy highway, without any advance warning, all dash lights on screen turned on at once and truck completely shut down. We were unable to operate the truck or even put in neutral to move off the road. We had our children in the truck with us and it was a miracle we weren’t in an accident. We shut down the highway for hours waiting for a tow truck. We were charged $930 to tow to the nearest dealership.We paid out of pocket and have not been reimbursed. There have been multiple recalls on this vehicle. There are currently two open recalls one has been open since June 2022 with still no remedy available. I don’t feel safe driving my children in this vehicle. There needs to be a remedy soon before something happens. I don’t want to wait any longer given a close call we’ve already had with our children present.
Corrective Action:
Driving on a busy highway, without any advance warning, all dash lights on screen turned on at once and truck completely shut down. We were unable to operate the truck or even put in neutral to move off the road. We had our children in the truck with us and it was a miracle we weren’t in an accident. We shut down the highway for hours waiting for a tow truck. We were charged $930 to tow to the nearest dealership.We paid out of pocket and have not been reimbursed. There have been multiple recalls on this vehicle. There are currently two open recalls one has been open since June 2022 with still no remedy available. I don’t feel safe driving my children in this vehicle. There needs to be a remedy soon before something happens. I don’t want to wait any longer given a close call we’ve already had with our children present.
Additional Notes:
Driving on a busy highway, without any advance warning, all dash lights on screen turned on at once and truck completely shut down. We were unable to operate the truck or even put in neutral to move off the road. We had our children in the truck with us and it was a miracle we weren’t in an accident. We shut down the highway for hours waiting for a tow truck. We were charged $930 to tow to the nearest dealership.We paid out of pocket and have not been reimbursed. There have been multiple recalls on this vehicle. There are currently two open recalls one has been open since June 2022 with still no remedy available. I don’t feel safe driving my children in this vehicle. There needs to be a remedy soon before something happens. I don’t want to wait any longer given a close call we’ve already had with our children present.
Mfg Campaign: 11555163
Recall Date: Nov 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
After only 64000 miles the 2018 Ram 1500 3.6L engine will need major repair with the cam shaft. With no longer a warranty I am stuck paying for the repair. I believe this is a common problem. I have religiously changed oil and kept mileage low.
Corrective Action:
After only 64000 miles the 2018 Ram 1500 3.6L engine will need major repair with the cam shaft. With no longer a warranty I am stuck paying for the repair. I believe this is a common problem. I have religiously changed oil and kept mileage low.
Additional Notes:
After only 64000 miles the 2018 Ram 1500 3.6L engine will need major repair with the cam shaft. With no longer a warranty I am stuck paying for the repair. I believe this is a common problem. I have religiously changed oil and kept mileage low.
Mfg Campaign: 11554487
Recall Date: Nov 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The led screen is delaminating. This has caused fantom touching. The truck will constantly start stop and change settings. This causes the GPS to go haywire, radio to change stations and volume, heating and cooling will go up and down, and it will initiate phone calls and emergency services. These are inconvenient when the truck is at rest, but I nearly got into a wreck due to the GPS screen zooming in and out while the truck called emergency services. This IS a safety issue.
Corrective Action:
The led screen is delaminating. This has caused fantom touching. The truck will constantly start stop and change settings. This causes the GPS to go haywire, radio to change stations and volume, heating and cooling will go up and down, and it will initiate phone calls and emergency services. These are inconvenient when the truck is at rest, but I nearly got into a wreck due to the GPS screen zooming in and out while the truck called emergency services. This IS a safety issue.
Additional Notes:
The led screen is delaminating. This has caused fantom touching. The truck will constantly start stop and change settings. This causes the GPS to go haywire, radio to change stations and volume, heating and cooling will go up and down, and it will initiate phone calls and emergency services. These are inconvenient when the truck is at rest, but I nearly got into a wreck due to the GPS screen zooming in and out while the truck called emergency services. This IS a safety issue.
Mfg Campaign: 11554263
Recall Date: Nov 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle has shut off three separate times while driving. Without any warning. First time I was making a left-hand turn when it shut off. Second time I was also turning when it shut off. Third time I was crossing over a train tracks making a left hand turn when it shut off right on the edge of the track. Each time I had to turn the switch to the off position and restart it the third time it took several times before it restarted. The third incident was November 6th.
Corrective Action:
Vehicle has shut off three separate times while driving. Without any warning. First time I was making a left-hand turn when it shut off. Second time I was also turning when it shut off. Third time I was crossing over a train tracks making a left hand turn when it shut off right on the edge of the track. Each time I had to turn the switch to the off position and restart it the third time it took several times before it restarted. The third incident was November 6th.
Additional Notes:
Vehicle has shut off three separate times while driving. Without any warning. First time I was making a left-hand turn when it shut off. Second time I was also turning when it shut off. Third time I was crossing over a train tracks making a left hand turn when it shut off right on the edge of the track. Each time I had to turn the switch to the off position and restart it the third time it took several times before it restarted. The third incident was November 6th.
Mfg Campaign: 11553940
Recall Date: Nov 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Uconnect control panel randomly changes settings for the radio, climate, phone. rear view camera and other systems controlled by the Uconnect system. It even attempted to place an SOS call for emergency help. This causes a significant distraction for the driver and systems are randomly and continuously turned on, off and have settings changed. The cause of this malfunction is a delamination/failure of the touch screen controls. This is a defect well known to FCA on many RAM and Dodge vehicles.
Corrective Action:
The Uconnect control panel randomly changes settings for the radio, climate, phone. rear view camera and other systems controlled by the Uconnect system. It even attempted to place an SOS call for emergency help. This causes a significant distraction for the driver and systems are randomly and continuously turned on, off and have settings changed. The cause of this malfunction is a delamination/failure of the touch screen controls. This is a defect well known to FCA on many RAM and Dodge vehicles.
Additional Notes:
The Uconnect control panel randomly changes settings for the radio, climate, phone. rear view camera and other systems controlled by the Uconnect system. It even attempted to place an SOS call for emergency help. This causes a significant distraction for the driver and systems are randomly and continuously turned on, off and have settings changed. The cause of this malfunction is a delamination/failure of the touch screen controls. This is a defect well known to FCA on many RAM and Dodge vehicles.
Mfg Campaign: 11553829
Recall Date: Nov 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I rear ended another car and my truck was totaled. The air bags never deployed and I’ve never had an air bag light come on showing there was an issue. The vehicle was safety checked from the dealer when I bought it but they told me to call Dodge (or whomever owns it). I called them and they said someone would call me in 4 days, well here it is on day 6 and no call.
Corrective Action:
I rear ended another car and my truck was totaled. The air bags never deployed and I’ve never had an air bag light come on showing there was an issue. The vehicle was safety checked from the dealer when I bought it but they told me to call Dodge (or whomever owns it). I called them and they said someone would call me in 4 days, well here it is on day 6 and no call.
Additional Notes:
I rear ended another car and my truck was totaled. The air bags never deployed and I’ve never had an air bag light come on showing there was an issue. The vehicle was safety checked from the dealer when I bought it but they told me to call Dodge (or whomever owns it). I called them and they said someone would call me in 4 days, well here it is on day 6 and no call.
Mfg Campaign: 11553506
Recall Date: Nov 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
My power steering failed Yes available for inspection Power steering would lock up driving down the road which put my life and everybody around me in danger. The warning light didn’t come on until steering completely failed
Corrective Action:
My power steering failed Yes available for inspection Power steering would lock up driving down the road which put my life and everybody around me in danger. The warning light didn’t come on until steering completely failed
Additional Notes:
My power steering failed Yes available for inspection Power steering would lock up driving down the road which put my life and everybody around me in danger. The warning light didn’t come on until steering completely failed
Mfg Campaign: 11552152
Recall Date: Oct 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving down a country road with my kids in the car and my vehicle started to stall and then the engine turned off while the vehicle was still moving. Lucky I was not driving on a busy road and was able to get it safely off the roadway onto a dirt shoulder. The lightening bolt symbol on my truck was on as it was stalling. I contacted the dealership and was told there are no fixes for the recalls on my vehicle. They also related there are no loaner vehicles to give me. I do not feel safe driving my truck until these issues are fixed. I refuse to put the safety of my kids and myself at risk.
Corrective Action:
I was driving down a country road with my kids in the car and my vehicle started to stall and then the engine turned off while the vehicle was still moving. Lucky I was not driving on a busy road and was able to get it safely off the roadway onto a dirt shoulder. The lightening bolt symbol on my truck was on as it was stalling. I contacted the dealership and was told there are no fixes for the recalls on my vehicle. They also related there are no loaner vehicles to give me. I do not feel safe driving my truck until these issues are fixed. I refuse to put the safety of my kids and myself at risk.
Additional Notes:
I was driving down a country road with my kids in the car and my vehicle started to stall and then the engine turned off while the vehicle was still moving. Lucky I was not driving on a busy road and was able to get it safely off the roadway onto a dirt shoulder. The lightening bolt symbol on my truck was on as it was stalling. I contacted the dealership and was told there are no fixes for the recalls on my vehicle. They also related there are no loaner vehicles to give me. I do not feel safe driving my truck until these issues are fixed. I refuse to put the safety of my kids and myself at risk.
Mfg Campaign: 11552041
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11552096
Recall Date: Oct 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The auto park disabled will come on. Other lights will flash and eventually the truck powers off. It is going to cause someone to be killed. Other ram and jeep owners have experienced the same and dealers can't seem to figure out the problem
Corrective Action:
The auto park disabled will come on. Other lights will flash and eventually the truck powers off. It is going to cause someone to be killed. Other ram and jeep owners have experienced the same and dealers can't seem to figure out the problem
Additional Notes:
The auto park disabled will come on. Other lights will flash and eventually the truck powers off. It is going to cause someone to be killed. Other ram and jeep owners have experienced the same and dealers can't seem to figure out the problem
Mfg Campaign: 11551771
Recall Date: Oct 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Manufacturer has failed to provide a remedy for the Z46 recall, the primary "intended" use of the vehicle is for towing, and as such I feel that the vehicle is unsafe for its "intended" use. I have contacted Mopar online, and I have contacted the dealership multiple times. With no resolution, or suggested remedy. I am simply left with a vehicle of questionable reliability which I feel is unreasonable.
Corrective Action:
Manufacturer has failed to provide a remedy for the Z46 recall, the primary "intended" use of the vehicle is for towing, and as such I feel that the vehicle is unsafe for its "intended" use. I have contacted Mopar online, and I have contacted the dealership multiple times. With no resolution, or suggested remedy. I am simply left with a vehicle of questionable reliability which I feel is unreasonable.
Additional Notes:
Manufacturer has failed to provide a remedy for the Z46 recall, the primary "intended" use of the vehicle is for towing, and as such I feel that the vehicle is unsafe for its "intended" use. I have contacted Mopar online, and I have contacted the dealership multiple times. With no resolution, or suggested remedy. I am simply left with a vehicle of questionable reliability which I feel is unreasonable.
Mfg Campaign: 11551385
Recall Date: Oct 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Manufacturer has failed to provide a remedy for the Z46 recall, the primary "intended" use of the vehicle is for towing, and as such I feel that the vehicle is unsafe for its "intended" use. I have contacted Mopar online, and I have contacted the dealership multiple times. With no resolution, or suggested remedy. I am simply left with a vehicle of questionable reliability which I feel is unreasonable.
Corrective Action:
Manufacturer has failed to provide a remedy for the Z46 recall, the primary "intended" use of the vehicle is for towing, and as such I feel that the vehicle is unsafe for its "intended" use. I have contacted Mopar online, and I have contacted the dealership multiple times. With no resolution, or suggested remedy. I am simply left with a vehicle of questionable reliability which I feel is unreasonable.
Additional Notes:
Manufacturer has failed to provide a remedy for the Z46 recall, the primary "intended" use of the vehicle is for towing, and as such I feel that the vehicle is unsafe for its "intended" use. I have contacted Mopar online, and I have contacted the dealership multiple times. With no resolution, or suggested remedy. I am simply left with a vehicle of questionable reliability which I feel is unreasonable.
Mfg Campaign: 11551385
Recall Date: Oct 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This safety issue deals with the touch screen radio. The laminate or glue appears to have oozing on the inside of the touch screen. This oozing has caused the touchscreen to have a mind of its own and begin calling people, turning cameras on, adjust vehicle settings included in the uconnect package. The touchscreen cant be shut off and continues to make changes as your driving. Today the vehicle began calling telephone numbers and hanging up, switching between radio, backup camera, telephone etc etc etc. As i continually attempted to stop the chaos I nearly had a headon collision. This is a well known issue with this touch screen and Im shocked that nothing has been done to force a recall or correction from RAM. This has been an ongoing issue. It use to just change the channel on the radio. Now its turned into a more serious issue where someone can be killed. I would like to turn the unit off but it cant be shut down.
Corrective Action:
This safety issue deals with the touch screen radio. The laminate or glue appears to have oozing on the inside of the touch screen. This oozing has caused the touchscreen to have a mind of its own and begin calling people, turning cameras on, adjust vehicle settings included in the uconnect package. The touchscreen cant be shut off and continues to make changes as your driving. Today the vehicle began calling telephone numbers and hanging up, switching between radio, backup camera, telephone etc etc etc. As i continually attempted to stop the chaos I nearly had a headon collision. This is a well known issue with this touch screen and Im shocked that nothing has been done to force a recall or correction from RAM. This has been an ongoing issue. It use to just change the channel on the radio. Now its turned into a more serious issue where someone can be killed. I would like to turn the unit off but it cant be shut down.
Additional Notes:
This safety issue deals with the touch screen radio. The laminate or glue appears to have oozing on the inside of the touch screen. This oozing has caused the touchscreen to have a mind of its own and begin calling people, turning cameras on, adjust vehicle settings included in the uconnect package. The touchscreen cant be shut off and continues to make changes as your driving. Today the vehicle began calling telephone numbers and hanging up, switching between radio, backup camera, telephone etc etc etc. As i continually attempted to stop the chaos I nearly had a headon collision. This is a well known issue with this touch screen and Im shocked that nothing has been done to force a recall or correction from RAM. This has been an ongoing issue. It use to just change the channel on the radio. Now its turned into a more serious issue where someone can be killed. I would like to turn the unit off but it cant be shut down.
Mfg Campaign: 11551045
Recall Date: Oct 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after the vehicle was parked, the contact returned and attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to the dealer and diagnosed with a failed high-pressure fuel pump. The contact was informed that the high-pressure fuel pump needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 189,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after the vehicle was parked, the contact returned and attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to the dealer and diagnosed with a failed high-pressure fuel pump. The contact was informed that the high-pressure fuel pump needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 189,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after the vehicle was parked, the contact returned and attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to the dealer and diagnosed with a failed high-pressure fuel pump. The contact was informed that the high-pressure fuel pump needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 189,000. VIN tool confirms parts not available.
Mfg Campaign: 11550895
Recall Date: Oct 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Uconnect system which controls almost every electrical aspect of my truck is malfunctioning. There seems to be an issue with the screen and it goes into a "ghost method" and the screen will start changing without being touched. This screen controls safety features, cameras, navigation, etc. i have seen several forums where ram owners are complaining about this and this needs to be a Recall!
Corrective Action:
The Uconnect system which controls almost every electrical aspect of my truck is malfunctioning. There seems to be an issue with the screen and it goes into a "ghost method" and the screen will start changing without being touched. This screen controls safety features, cameras, navigation, etc. i have seen several forums where ram owners are complaining about this and this needs to be a Recall!
Additional Notes:
The Uconnect system which controls almost every electrical aspect of my truck is malfunctioning. There seems to be an issue with the screen and it goes into a "ghost method" and the screen will start changing without being touched. This screen controls safety features, cameras, navigation, etc. i have seen several forums where ram owners are complaining about this and this needs to be a Recall!
Mfg Campaign: 11550479
Recall Date: Oct 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Uconnect system which controls almost every electrical aspect of my truck is malfunctioning. There seems to be an issue with the screen and it goes into a "ghost method" and the screen will start changing without being touched. This screen controls safety features, cameras, navigation, etc. i have seen several forums where ram owners are complaining about this and this needs to be a Recall!
Corrective Action:
The Uconnect system which controls almost every electrical aspect of my truck is malfunctioning. There seems to be an issue with the screen and it goes into a "ghost method" and the screen will start changing without being touched. This screen controls safety features, cameras, navigation, etc. i have seen several forums where ram owners are complaining about this and this needs to be a Recall!
Additional Notes:
The Uconnect system which controls almost every electrical aspect of my truck is malfunctioning. There seems to be an issue with the screen and it goes into a "ghost method" and the screen will start changing without being touched. This screen controls safety features, cameras, navigation, etc. i have seen several forums where ram owners are complaining about this and this needs to be a Recall!
Mfg Campaign: 11550479
Recall Date: Oct 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS & TRACTION CONTROL LIGHTS KEEP COMMING ON, THEN THE CRUISE STOPS WORKING,
Corrective Action:
ABS & TRACTION CONTROL LIGHTS KEEP COMMING ON, THEN THE CRUISE STOPS WORKING,
Additional Notes:
ABS & TRACTION CONTROL LIGHTS KEEP COMMING ON, THEN THE CRUISE STOPS WORKING,
Mfg Campaign: 11549727
Recall Date: Oct 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS & TRACTION CONTROL LIGHTS KEEP COMMING ON, THEN THE CRUISE STOPS WORKING,
Corrective Action:
ABS & TRACTION CONTROL LIGHTS KEEP COMMING ON, THEN THE CRUISE STOPS WORKING,
Additional Notes:
ABS & TRACTION CONTROL LIGHTS KEEP COMMING ON, THEN THE CRUISE STOPS WORKING,
Mfg Campaign: 11549727
Recall Date: Oct 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and NHTSA Campaign Number: 23V411000 (Engine Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and NHTSA Campaign Number: 23V411000 (Engine Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and NHTSA Campaign Number: 23V411000 (Engine Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11549192
Recall Date: Oct 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and NHTSA Campaign Number: 23V411000 (Engine Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and NHTSA Campaign Number: 23V411000 (Engine Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and NHTSA Campaign Number: 23V411000 (Engine Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11549192
Recall Date: Oct 10, 2023
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