Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Consumer Complaints
787 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Jun 09,2022 Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406 I have experienced hard starting and a CEL that referred to High Pressure Fuel Rail. I have contacted Stellantis and made them aware as well as bringing the vehicle to the dealership on [XXX]. The recall was released back in 6/2022. How can there still not be a corrective course of action for such a serious safety and reliability problem. Please help me to understand. There is now a second recall that does not have a resolution. NHTSA needs to enforce a timeline or litigate a resolution to this matter. Please feel free to call or email me should you have any additional questions, [XXX] or [XXX] . Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Jun 09,2022 Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406 I have experienced hard starting and a CEL that referred to High Pressure Fuel Rail. I have contacted Stellantis and made them aware as well as bringing the vehicle to the dealership on [XXX]. The recall was released back in 6/2022. How can there still not be a corrective course of action for such a serious safety and reliability problem. Please help me to understand. There is now a second recall that does not have a resolution. NHTSA needs to enforce a timeline or litigate a resolution to this matter. Please feel free to call or email me should you have any additional questions, [XXX] or [XXX] . Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Jun 09,2022 Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406 I have experienced hard starting and a CEL that referred to High Pressure Fuel Rail. I have contacted Stellantis and made them aware as well as bringing the vehicle to the dealership on [XXX]. The recall was released back in 6/2022. How can there still not be a corrective course of action for such a serious safety and reliability problem. Please help me to understand. There is now a second recall that does not have a resolution. NHTSA needs to enforce a timeline or litigate a resolution to this matter. Please feel free to call or email me should you have any additional questions, [XXX] or [XXX] . Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11549033
Recall Date: Oct 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11548653
Recall Date: Oct 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11548653
Recall Date: Oct 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
On Sunday, Oct 1, 2023, I proceeded out of my driveway, when the warning lights came on and the steering failed, stranding me on the busy roadway. I was able to back onto my property again and fortunately the incident didn't result in a collision. The truck is at the dealership as I write this and I informed them that I want them to save all of the defective parts for me. The dealership's diagnosis is that the rack and pinion steering has failed at approx. 61,200 miles. The components have not been inspected, but will be available after the repair, as stated above.
Corrective Action:
On Sunday, Oct 1, 2023, I proceeded out of my driveway, when the warning lights came on and the steering failed, stranding me on the busy roadway. I was able to back onto my property again and fortunately the incident didn't result in a collision. The truck is at the dealership as I write this and I informed them that I want them to save all of the defective parts for me. The dealership's diagnosis is that the rack and pinion steering has failed at approx. 61,200 miles. The components have not been inspected, but will be available after the repair, as stated above.
Additional Notes:
On Sunday, Oct 1, 2023, I proceeded out of my driveway, when the warning lights came on and the steering failed, stranding me on the busy roadway. I was able to back onto my property again and fortunately the incident didn't result in a collision. The truck is at the dealership as I write this and I informed them that I want them to save all of the defective parts for me. The dealership's diagnosis is that the rack and pinion steering has failed at approx. 61,200 miles. The components have not been inspected, but will be available after the repair, as stated above.
Mfg Campaign: 11548683
Recall Date: Oct 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving down the road the service power steering and service ABS notifications appeared on the instrument cluster and the power steering stopped working. It felt as though the wheels turn when this happened and the steering wheel wouldn’t move. This caused a loss of control and the vehicle left the road coming to rest in the ditch. This resulted in severe damage to the front suspension, axles, steering linkage, and the bottom of the engine. The vehicle was not drivable and had to be towed.
Corrective Action:
While driving down the road the service power steering and service ABS notifications appeared on the instrument cluster and the power steering stopped working. It felt as though the wheels turn when this happened and the steering wheel wouldn’t move. This caused a loss of control and the vehicle left the road coming to rest in the ditch. This resulted in severe damage to the front suspension, axles, steering linkage, and the bottom of the engine. The vehicle was not drivable and had to be towed.
Additional Notes:
While driving down the road the service power steering and service ABS notifications appeared on the instrument cluster and the power steering stopped working. It felt as though the wheels turn when this happened and the steering wheel wouldn’t move. This caused a loss of control and the vehicle left the road coming to rest in the ditch. This resulted in severe damage to the front suspension, axles, steering linkage, and the bottom of the engine. The vehicle was not drivable and had to be towed.
Mfg Campaign: 11548738
Recall Date: Oct 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I have filed previously regarding this 23v-411; my trucks crank position sensor broke on a highway, almost accident. Tower in to a repair shop. Finally got replacement sensor. Spent 6 weeks trying to download correct data. It runs ok but still not 100%. I submitted the billing to dodge - Chrysler for reimbursement they denied it. Saying repair has not been determined yet. So I’m driving my truck not a rental and out of $1168. What a racquet.
Corrective Action:
I have filed previously regarding this 23v-411; my trucks crank position sensor broke on a highway, almost accident. Tower in to a repair shop. Finally got replacement sensor. Spent 6 weeks trying to download correct data. It runs ok but still not 100%. I submitted the billing to dodge - Chrysler for reimbursement they denied it. Saying repair has not been determined yet. So I’m driving my truck not a rental and out of $1168. What a racquet.
Additional Notes:
I have filed previously regarding this 23v-411; my trucks crank position sensor broke on a highway, almost accident. Tower in to a repair shop. Finally got replacement sensor. Spent 6 weeks trying to download correct data. It runs ok but still not 100%. I submitted the billing to dodge - Chrysler for reimbursement they denied it. Saying repair has not been determined yet. So I’m driving my truck not a rental and out of $1168. What a racquet.
Mfg Campaign: 11548485
Recall Date: Oct 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact stated that while driving at 50 MPH, the vehicle was accelerating and decelerating unexpectedly. The check engine warning light was illuminated, and a message to shift to park(P) was displayed. The contact pulled to a safe location and parked and turned off the vehicle. The vehicle was towed to the dealer, where it was diagnosed and it was determined that the high-pressure fuel pump (HPFP) was fractured, causing metal shavings into the fuel system. The dealer determined that the high-pressure fuel pump (HPFP), the fuel rails, the fuel line, and the fuel injectors needed to be replaced. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the parts to do the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was approximately 74,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact stated that while driving at 50 MPH, the vehicle was accelerating and decelerating unexpectedly. The check engine warning light was illuminated, and a message to shift to park(P) was displayed. The contact pulled to a safe location and parked and turned off the vehicle. The vehicle was towed to the dealer, where it was diagnosed and it was determined that the high-pressure fuel pump (HPFP) was fractured, causing metal shavings into the fuel system. The dealer determined that the high-pressure fuel pump (HPFP), the fuel rails, the fuel line, and the fuel injectors needed to be replaced. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the parts to do the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was approximately 74,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact stated that while driving at 50 MPH, the vehicle was accelerating and decelerating unexpectedly. The check engine warning light was illuminated, and a message to shift to park(P) was displayed. The contact pulled to a safe location and parked and turned off the vehicle. The vehicle was towed to the dealer, where it was diagnosed and it was determined that the high-pressure fuel pump (HPFP) was fractured, causing metal shavings into the fuel system. The dealer determined that the high-pressure fuel pump (HPFP), the fuel rails, the fuel line, and the fuel injectors needed to be replaced. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the parts to do the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was approximately 74,000. VIN tool confirms parts not available.
Mfg Campaign: 11548242
Recall Date: Oct 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 RAM 1500. The contact stated that while driving at 80 MPH, she heard an abnormal clicking sound and upon attempting to decrease in speed by depressing the brake pedal, the vehicle failed to slow down. The steering wheel then failed to function and control of the vehicle was lost. As a result, the vehicle careened off the road and into a barrier wall. The air bags did not deploy. A police report was filed, and no injuries were reported. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the actuator had broken in half. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Corrective Action:
The contact owns a 2018 RAM 1500. The contact stated that while driving at 80 MPH, she heard an abnormal clicking sound and upon attempting to decrease in speed by depressing the brake pedal, the vehicle failed to slow down. The steering wheel then failed to function and control of the vehicle was lost. As a result, the vehicle careened off the road and into a barrier wall. The air bags did not deploy. A police report was filed, and no injuries were reported. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the actuator had broken in half. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Additional Notes:
The contact owns a 2018 RAM 1500. The contact stated that while driving at 80 MPH, she heard an abnormal clicking sound and upon attempting to decrease in speed by depressing the brake pedal, the vehicle failed to slow down. The steering wheel then failed to function and control of the vehicle was lost. As a result, the vehicle careened off the road and into a barrier wall. The air bags did not deploy. A police report was filed, and no injuries were reported. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the actuator had broken in half. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Mfg Campaign: 11547778
Recall Date: Oct 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Three times since January 2023, the steering has locked down while driving. The driver has had no control over steering momentarily. The latest incident caused the vehicle to strike a concrete pillar surrounding a stop sign in a parking lot.
Corrective Action:
Three times since January 2023, the steering has locked down while driving. The driver has had no control over steering momentarily. The latest incident caused the vehicle to strike a concrete pillar surrounding a stop sign in a parking lot.
Additional Notes:
Three times since January 2023, the steering has locked down while driving. The driver has had no control over steering momentarily. The latest incident caused the vehicle to strike a concrete pillar surrounding a stop sign in a parking lot.
Mfg Campaign: 11547528
Recall Date: Sep 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact stated while driving 45 MPH and approaching a traffic light, the vehicle started shuddering significantly and lost motive power. There was no warning light illuminated. The contact came to a complete stop at the traffic light and the vehicle failed to restart. The contact's brother assisted him in pushing the vehicle to a safe location, where the vehicle restarted temporarily. The contact stated that the failure recurred as he was driving to the residence. The vehicle was towed to a Nissan dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was towed to a Chrysler dealer, where unknown parts were cleaned, and the vehicle became operable; however, the cause of the failure could not be determined. The contact stated that the failure recurred while driving on the highway. The contact stated that he was able to safely push the vehicle to the side of the road with the assistance of his co-worker. The vehicle was towed to a second Chrysler dealer, Stevens Creek Chrysler Jeep Dodge Ram (4100 Stevens Creek Blvd, San Jose, CA 95129) where it was diagnosed and determined that the fuel pump had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 75,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact stated while driving 45 MPH and approaching a traffic light, the vehicle started shuddering significantly and lost motive power. There was no warning light illuminated. The contact came to a complete stop at the traffic light and the vehicle failed to restart. The contact's brother assisted him in pushing the vehicle to a safe location, where the vehicle restarted temporarily. The contact stated that the failure recurred as he was driving to the residence. The vehicle was towed to a Nissan dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was towed to a Chrysler dealer, where unknown parts were cleaned, and the vehicle became operable; however, the cause of the failure could not be determined. The contact stated that the failure recurred while driving on the highway. The contact stated that he was able to safely push the vehicle to the side of the road with the assistance of his co-worker. The vehicle was towed to a second Chrysler dealer, Stevens Creek Chrysler Jeep Dodge Ram (4100 Stevens Creek Blvd, San Jose, CA 95129) where it was diagnosed and determined that the fuel pump had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 75,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact stated while driving 45 MPH and approaching a traffic light, the vehicle started shuddering significantly and lost motive power. There was no warning light illuminated. The contact came to a complete stop at the traffic light and the vehicle failed to restart. The contact's brother assisted him in pushing the vehicle to a safe location, where the vehicle restarted temporarily. The contact stated that the failure recurred as he was driving to the residence. The vehicle was towed to a Nissan dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was towed to a Chrysler dealer, where unknown parts were cleaned, and the vehicle became operable; however, the cause of the failure could not be determined. The contact stated that the failure recurred while driving on the highway. The contact stated that he was able to safely push the vehicle to the side of the road with the assistance of his co-worker. The vehicle was towed to a second Chrysler dealer, Stevens Creek Chrysler Jeep Dodge Ram (4100 Stevens Creek Blvd, San Jose, CA 95129) where it was diagnosed and determined that the fuel pump had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 75,000. VIN tool confirms parts not available.
Mfg Campaign: 11547385
Recall Date: Sep 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The power steering stops intermittently with no warning lights. It becomes very hard to steer while driving.
Corrective Action:
The power steering stops intermittently with no warning lights. It becomes very hard to steer while driving.
Additional Notes:
The power steering stops intermittently with no warning lights. It becomes very hard to steer while driving.
Mfg Campaign: 11547393
Recall Date: Sep 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Air Bag light on in vehicle Dealership recommended replacing airbag sensor and wiring cost $1400.00 Truck never involved in accident airbag never deployed truck has 61000 ? Why is stellantis not responsible for fixing issue It’s a SAFETY issue ! Are Airbags like tires need to replace after 61000
Corrective Action:
Air Bag light on in vehicle Dealership recommended replacing airbag sensor and wiring cost $1400.00 Truck never involved in accident airbag never deployed truck has 61000 ? Why is stellantis not responsible for fixing issue It’s a SAFETY issue ! Are Airbags like tires need to replace after 61000
Additional Notes:
Air Bag light on in vehicle Dealership recommended replacing airbag sensor and wiring cost $1400.00 Truck never involved in accident airbag never deployed truck has 61000 ? Why is stellantis not responsible for fixing issue It’s a SAFETY issue ! Are Airbags like tires need to replace after 61000
Mfg Campaign: 11546405
Recall Date: Sep 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ram 1500.The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 1500.The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 1500.The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11546077
Recall Date: Sep 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2018 Ram 1500.The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 1500.The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 1500.The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11546077
Recall Date: Sep 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 22V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, the vehicle suddenly decelerated, and failed to properly accelerate while depressing the accelerator pedal. The vehicle was not diagnosed or repaired. The failure mileage was 79,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 22V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, the vehicle suddenly decelerated, and failed to properly accelerate while depressing the accelerator pedal. The vehicle was not diagnosed or repaired. The failure mileage was 79,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 22V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, the vehicle suddenly decelerated, and failed to properly accelerate while depressing the accelerator pedal. The vehicle was not diagnosed or repaired. The failure mileage was 79,000. VIN tool confirms parts not available.
Mfg Campaign: 11545655
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 22V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, the vehicle suddenly decelerated, and failed to properly accelerate while depressing the accelerator pedal. The vehicle was not diagnosed or repaired. The failure mileage was 79,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 22V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, the vehicle suddenly decelerated, and failed to properly accelerate while depressing the accelerator pedal. The vehicle was not diagnosed or repaired. The failure mileage was 79,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 22V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, the vehicle suddenly decelerated, and failed to properly accelerate while depressing the accelerator pedal. The vehicle was not diagnosed or repaired. The failure mileage was 79,000. VIN tool confirms parts not available.
Mfg Campaign: 11545655
Recall Date: Sep 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11545207
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11544547
Recall Date: Sep 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11544547
Recall Date: Sep 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
275/60/R20 115T I noticed my vehicle was shaky or wobbly when I was driving it and I thought it was because my tires were under inflated or over inflated even though they were reading normal when I went to check the tire, I noticed the left half of the tire was larger than the other half of the tire all the way around
Corrective Action:
275/60/R20 115T I noticed my vehicle was shaky or wobbly when I was driving it and I thought it was because my tires were under inflated or over inflated even though they were reading normal when I went to check the tire, I noticed the left half of the tire was larger than the other half of the tire all the way around
Additional Notes:
275/60/R20 115T I noticed my vehicle was shaky or wobbly when I was driving it and I thought it was because my tires were under inflated or over inflated even though they were reading normal when I went to check the tire, I noticed the left half of the tire was larger than the other half of the tire all the way around
Mfg Campaign: 11544616
Recall Date: Sep 14, 2023
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