Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T45
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Consumer Complaints
995 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
HAD BEEN EXPERIENCING TRANSMISSION WARNING LIGHTS BUT ENGINE DIDN'T PRODUCE ANY CODES.I TOOK TO 2 DIFFERENT DEALERS AND THEY SAID NOTHING WE COULD DO ABOUT SENSOR PROBLEMS UNTIL CODE APPEARS. WHILE DRIVING AT NIGHT ABOUT A HALF MILE FROM HOME MY TRUCK SHUT DOWN. MY ENGINE TURNED OFF AND LOST MY STEERING,LIGHTS,AND DASH LIGHTS. THE ONLY THING THAT REMAINED ON WAS THE FULLY ILLUMINATED 8' RADIO COMMAND CENTER AND GEAR SELECT KNOB.THE SATELLITE RADIO REMAINED PLAYING BUT COULDN'T ADJUST VOLUME. I LUCKILY PULLED TO SIDE OF ROAD. I COULDN'T RESTART VEHICLE TO MOVE IT. I THEN TOOK MY KEY FOB AND LOCKED AND OPENED THE TRUCK.THE LIGHTS FLASHED AND WAS ABLE TO RESTART VEHICLE TO MOVE. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE TO HAVE IT TOWED TO DEALER. DURING THE TIME OF TURNING VEHICLE BACK ON THE DASH DISPLAYED A CHECK ENGINE LIGHT. I THEN RECEIVED A VEHICLE IDENTIFICATION REPORT EMAILED TO ME THAT ENGINE/TRANSMISSION SERVICE NEEDED. THIS INCIDENT WITH A NEW TRUCK WITH 23,000 MILES IS VERY CONCERNING IN LOSING POWER,LIGHTS AND STEERING. THE PROBLEMS STATED WERE OVER A MONTH AGO AS NOTED WITH PICTURES
Corrective Action:
HAD BEEN EXPERIENCING TRANSMISSION WARNING LIGHTS BUT ENGINE DIDN'T PRODUCE ANY CODES.I TOOK TO 2 DIFFERENT DEALERS AND THEY SAID NOTHING WE COULD DO ABOUT SENSOR PROBLEMS UNTIL CODE APPEARS. WHILE DRIVING AT NIGHT ABOUT A HALF MILE FROM HOME MY TRUCK SHUT DOWN. MY ENGINE TURNED OFF AND LOST MY STEERING,LIGHTS,AND DASH LIGHTS. THE ONLY THING THAT REMAINED ON WAS THE FULLY ILLUMINATED 8' RADIO COMMAND CENTER AND GEAR SELECT KNOB.THE SATELLITE RADIO REMAINED PLAYING BUT COULDN'T ADJUST VOLUME. I LUCKILY PULLED TO SIDE OF ROAD. I COULDN'T RESTART VEHICLE TO MOVE IT. I THEN TOOK MY KEY FOB AND LOCKED AND OPENED THE TRUCK.THE LIGHTS FLASHED AND WAS ABLE TO RESTART VEHICLE TO MOVE. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE TO HAVE IT TOWED TO DEALER. DURING THE TIME OF TURNING VEHICLE BACK ON THE DASH DISPLAYED A CHECK ENGINE LIGHT. I THEN RECEIVED A VEHICLE IDENTIFICATION REPORT EMAILED TO ME THAT ENGINE/TRANSMISSION SERVICE NEEDED. THIS INCIDENT WITH A NEW TRUCK WITH 23,000 MILES IS VERY CONCERNING IN LOSING POWER,LIGHTS AND STEERING. THE PROBLEMS STATED WERE OVER A MONTH AGO AS NOTED WITH PICTURES
Additional Notes:
HAD BEEN EXPERIENCING TRANSMISSION WARNING LIGHTS BUT ENGINE DIDN'T PRODUCE ANY CODES.I TOOK TO 2 DIFFERENT DEALERS AND THEY SAID NOTHING WE COULD DO ABOUT SENSOR PROBLEMS UNTIL CODE APPEARS. WHILE DRIVING AT NIGHT ABOUT A HALF MILE FROM HOME MY TRUCK SHUT DOWN. MY ENGINE TURNED OFF AND LOST MY STEERING,LIGHTS,AND DASH LIGHTS. THE ONLY THING THAT REMAINED ON WAS THE FULLY ILLUMINATED 8' RADIO COMMAND CENTER AND GEAR SELECT KNOB.THE SATELLITE RADIO REMAINED PLAYING BUT COULDN'T ADJUST VOLUME. I LUCKILY PULLED TO SIDE OF ROAD. I COULDN'T RESTART VEHICLE TO MOVE IT. I THEN TOOK MY KEY FOB AND LOCKED AND OPENED THE TRUCK.THE LIGHTS FLASHED AND WAS ABLE TO RESTART VEHICLE TO MOVE. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE TO HAVE IT TOWED TO DEALER. DURING THE TIME OF TURNING VEHICLE BACK ON THE DASH DISPLAYED A CHECK ENGINE LIGHT. I THEN RECEIVED A VEHICLE IDENTIFICATION REPORT EMAILED TO ME THAT ENGINE/TRANSMISSION SERVICE NEEDED. THIS INCIDENT WITH A NEW TRUCK WITH 23,000 MILES IS VERY CONCERNING IN LOSING POWER,LIGHTS AND STEERING. THE PROBLEMS STATED WERE OVER A MONTH AGO AS NOTED WITH PICTURES
Mfg Campaign: 11043613
Recall Date: Nov 6, 2017
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
HAD BEEN EXPERIENCING TRANSMISSION WARNING LIGHTS BUT ENGINE DIDN'T PRODUCE ANY CODES.I TOOK TO 2 DIFFERENT DEALERS AND THEY SAID NOTHING WE COULD DO ABOUT SENSOR PROBLEMS UNTIL CODE APPEARS. WHILE DRIVING AT NIGHT ABOUT A HALF MILE FROM HOME MY TRUCK SHUT DOWN. MY ENGINE TURNED OFF AND LOST MY STEERING,LIGHTS,AND DASH LIGHTS. THE ONLY THING THAT REMAINED ON WAS THE FULLY ILLUMINATED 8' RADIO COMMAND CENTER AND GEAR SELECT KNOB.THE SATELLITE RADIO REMAINED PLAYING BUT COULDN'T ADJUST VOLUME. I LUCKILY PULLED TO SIDE OF ROAD. I COULDN'T RESTART VEHICLE TO MOVE IT. I THEN TOOK MY KEY FOB AND LOCKED AND OPENED THE TRUCK.THE LIGHTS FLASHED AND WAS ABLE TO RESTART VEHICLE TO MOVE. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE TO HAVE IT TOWED TO DEALER. DURING THE TIME OF TURNING VEHICLE BACK ON THE DASH DISPLAYED A CHECK ENGINE LIGHT. I THEN RECEIVED A VEHICLE IDENTIFICATION REPORT EMAILED TO ME THAT ENGINE/TRANSMISSION SERVICE NEEDED. THIS INCIDENT WITH A NEW TRUCK WITH 23,000 MILES IS VERY CONCERNING IN LOSING POWER,LIGHTS AND STEERING. THE PROBLEMS STATED WERE OVER A MONTH AGO AS NOTED WITH PICTURES
Corrective Action:
HAD BEEN EXPERIENCING TRANSMISSION WARNING LIGHTS BUT ENGINE DIDN'T PRODUCE ANY CODES.I TOOK TO 2 DIFFERENT DEALERS AND THEY SAID NOTHING WE COULD DO ABOUT SENSOR PROBLEMS UNTIL CODE APPEARS. WHILE DRIVING AT NIGHT ABOUT A HALF MILE FROM HOME MY TRUCK SHUT DOWN. MY ENGINE TURNED OFF AND LOST MY STEERING,LIGHTS,AND DASH LIGHTS. THE ONLY THING THAT REMAINED ON WAS THE FULLY ILLUMINATED 8' RADIO COMMAND CENTER AND GEAR SELECT KNOB.THE SATELLITE RADIO REMAINED PLAYING BUT COULDN'T ADJUST VOLUME. I LUCKILY PULLED TO SIDE OF ROAD. I COULDN'T RESTART VEHICLE TO MOVE IT. I THEN TOOK MY KEY FOB AND LOCKED AND OPENED THE TRUCK.THE LIGHTS FLASHED AND WAS ABLE TO RESTART VEHICLE TO MOVE. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE TO HAVE IT TOWED TO DEALER. DURING THE TIME OF TURNING VEHICLE BACK ON THE DASH DISPLAYED A CHECK ENGINE LIGHT. I THEN RECEIVED A VEHICLE IDENTIFICATION REPORT EMAILED TO ME THAT ENGINE/TRANSMISSION SERVICE NEEDED. THIS INCIDENT WITH A NEW TRUCK WITH 23,000 MILES IS VERY CONCERNING IN LOSING POWER,LIGHTS AND STEERING. THE PROBLEMS STATED WERE OVER A MONTH AGO AS NOTED WITH PICTURES
Additional Notes:
HAD BEEN EXPERIENCING TRANSMISSION WARNING LIGHTS BUT ENGINE DIDN'T PRODUCE ANY CODES.I TOOK TO 2 DIFFERENT DEALERS AND THEY SAID NOTHING WE COULD DO ABOUT SENSOR PROBLEMS UNTIL CODE APPEARS. WHILE DRIVING AT NIGHT ABOUT A HALF MILE FROM HOME MY TRUCK SHUT DOWN. MY ENGINE TURNED OFF AND LOST MY STEERING,LIGHTS,AND DASH LIGHTS. THE ONLY THING THAT REMAINED ON WAS THE FULLY ILLUMINATED 8' RADIO COMMAND CENTER AND GEAR SELECT KNOB.THE SATELLITE RADIO REMAINED PLAYING BUT COULDN'T ADJUST VOLUME. I LUCKILY PULLED TO SIDE OF ROAD. I COULDN'T RESTART VEHICLE TO MOVE IT. I THEN TOOK MY KEY FOB AND LOCKED AND OPENED THE TRUCK.THE LIGHTS FLASHED AND WAS ABLE TO RESTART VEHICLE TO MOVE. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE TO HAVE IT TOWED TO DEALER. DURING THE TIME OF TURNING VEHICLE BACK ON THE DASH DISPLAYED A CHECK ENGINE LIGHT. I THEN RECEIVED A VEHICLE IDENTIFICATION REPORT EMAILED TO ME THAT ENGINE/TRANSMISSION SERVICE NEEDED. THIS INCIDENT WITH A NEW TRUCK WITH 23,000 MILES IS VERY CONCERNING IN LOSING POWER,LIGHTS AND STEERING. THE PROBLEMS STATED WERE OVER A MONTH AGO AS NOTED WITH PICTURES
Mfg Campaign: 11043613
Recall Date: Nov 6, 2017
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HAD BEEN EXPERIENCING TRANSMISSION WARNING LIGHTS BUT ENGINE DIDN'T PRODUCE ANY CODES.I TOOK TO 2 DIFFERENT DEALERS AND THEY SAID NOTHING WE COULD DO ABOUT SENSOR PROBLEMS UNTIL CODE APPEARS. WHILE DRIVING AT NIGHT ABOUT A HALF MILE FROM HOME MY TRUCK SHUT DOWN. MY ENGINE TURNED OFF AND LOST MY STEERING,LIGHTS,AND DASH LIGHTS. THE ONLY THING THAT REMAINED ON WAS THE FULLY ILLUMINATED 8' RADIO COMMAND CENTER AND GEAR SELECT KNOB.THE SATELLITE RADIO REMAINED PLAYING BUT COULDN'T ADJUST VOLUME. I LUCKILY PULLED TO SIDE OF ROAD. I COULDN'T RESTART VEHICLE TO MOVE IT. I THEN TOOK MY KEY FOB AND LOCKED AND OPENED THE TRUCK.THE LIGHTS FLASHED AND WAS ABLE TO RESTART VEHICLE TO MOVE. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE TO HAVE IT TOWED TO DEALER. DURING THE TIME OF TURNING VEHICLE BACK ON THE DASH DISPLAYED A CHECK ENGINE LIGHT. I THEN RECEIVED A VEHICLE IDENTIFICATION REPORT EMAILED TO ME THAT ENGINE/TRANSMISSION SERVICE NEEDED. THIS INCIDENT WITH A NEW TRUCK WITH 23,000 MILES IS VERY CONCERNING IN LOSING POWER,LIGHTS AND STEERING. THE PROBLEMS STATED WERE OVER A MONTH AGO AS NOTED WITH PICTURES
Corrective Action:
HAD BEEN EXPERIENCING TRANSMISSION WARNING LIGHTS BUT ENGINE DIDN'T PRODUCE ANY CODES.I TOOK TO 2 DIFFERENT DEALERS AND THEY SAID NOTHING WE COULD DO ABOUT SENSOR PROBLEMS UNTIL CODE APPEARS. WHILE DRIVING AT NIGHT ABOUT A HALF MILE FROM HOME MY TRUCK SHUT DOWN. MY ENGINE TURNED OFF AND LOST MY STEERING,LIGHTS,AND DASH LIGHTS. THE ONLY THING THAT REMAINED ON WAS THE FULLY ILLUMINATED 8' RADIO COMMAND CENTER AND GEAR SELECT KNOB.THE SATELLITE RADIO REMAINED PLAYING BUT COULDN'T ADJUST VOLUME. I LUCKILY PULLED TO SIDE OF ROAD. I COULDN'T RESTART VEHICLE TO MOVE IT. I THEN TOOK MY KEY FOB AND LOCKED AND OPENED THE TRUCK.THE LIGHTS FLASHED AND WAS ABLE TO RESTART VEHICLE TO MOVE. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE TO HAVE IT TOWED TO DEALER. DURING THE TIME OF TURNING VEHICLE BACK ON THE DASH DISPLAYED A CHECK ENGINE LIGHT. I THEN RECEIVED A VEHICLE IDENTIFICATION REPORT EMAILED TO ME THAT ENGINE/TRANSMISSION SERVICE NEEDED. THIS INCIDENT WITH A NEW TRUCK WITH 23,000 MILES IS VERY CONCERNING IN LOSING POWER,LIGHTS AND STEERING. THE PROBLEMS STATED WERE OVER A MONTH AGO AS NOTED WITH PICTURES
Additional Notes:
HAD BEEN EXPERIENCING TRANSMISSION WARNING LIGHTS BUT ENGINE DIDN'T PRODUCE ANY CODES.I TOOK TO 2 DIFFERENT DEALERS AND THEY SAID NOTHING WE COULD DO ABOUT SENSOR PROBLEMS UNTIL CODE APPEARS. WHILE DRIVING AT NIGHT ABOUT A HALF MILE FROM HOME MY TRUCK SHUT DOWN. MY ENGINE TURNED OFF AND LOST MY STEERING,LIGHTS,AND DASH LIGHTS. THE ONLY THING THAT REMAINED ON WAS THE FULLY ILLUMINATED 8' RADIO COMMAND CENTER AND GEAR SELECT KNOB.THE SATELLITE RADIO REMAINED PLAYING BUT COULDN'T ADJUST VOLUME. I LUCKILY PULLED TO SIDE OF ROAD. I COULDN'T RESTART VEHICLE TO MOVE IT. I THEN TOOK MY KEY FOB AND LOCKED AND OPENED THE TRUCK.THE LIGHTS FLASHED AND WAS ABLE TO RESTART VEHICLE TO MOVE. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE TO HAVE IT TOWED TO DEALER. DURING THE TIME OF TURNING VEHICLE BACK ON THE DASH DISPLAYED A CHECK ENGINE LIGHT. I THEN RECEIVED A VEHICLE IDENTIFICATION REPORT EMAILED TO ME THAT ENGINE/TRANSMISSION SERVICE NEEDED. THIS INCIDENT WITH A NEW TRUCK WITH 23,000 MILES IS VERY CONCERNING IN LOSING POWER,LIGHTS AND STEERING. THE PROBLEMS STATED WERE OVER A MONTH AGO AS NOTED WITH PICTURES
Mfg Campaign: 11043613
Recall Date: Nov 6, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STARTED ON A FLAT SURFACE WHILE IN THE PARK POSITION, IT ROLLED FORWARD SEVERAL TIMES. IN ADDITION, WHILE REVERSING, THERE WAS AN ABNORMAL SPINNING CONDITION AND THE TIRES CAUGHT UP TO THE MOTION AS THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER (ATLANTIC DODGE CHRYSLER JEEP RAM, 2330 US-1, ST AUGUSTINE, FL 32086, (904) 797-4383) WAS NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 2,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STARTED ON A FLAT SURFACE WHILE IN THE PARK POSITION, IT ROLLED FORWARD SEVERAL TIMES. IN ADDITION, WHILE REVERSING, THERE WAS AN ABNORMAL SPINNING CONDITION AND THE TIRES CAUGHT UP TO THE MOTION AS THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER (ATLANTIC DODGE CHRYSLER JEEP RAM, 2330 US-1, ST AUGUSTINE, FL 32086, (904) 797-4383) WAS NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 2,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STARTED ON A FLAT SURFACE WHILE IN THE PARK POSITION, IT ROLLED FORWARD SEVERAL TIMES. IN ADDITION, WHILE REVERSING, THERE WAS AN ABNORMAL SPINNING CONDITION AND THE TIRES CAUGHT UP TO THE MOTION AS THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER (ATLANTIC DODGE CHRYSLER JEEP RAM, 2330 US-1, ST AUGUSTINE, FL 32086, (904) 797-4383) WAS NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 2,000.
Mfg Campaign: 11043942
Recall Date: Nov 6, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS LEAVING TO GO TO HARDWARE STORE..I WAS BACKING MY TRUCKS OUT AND NOTICED MY SHED WAS OPENED I STOPPED PUT IT IN PARK GOT OUT TO CLOSE IT AND WHEN I GOT OUT THE TRUCK ROLLED INTO MY HOUSE..I COULDNT GET IN IN TIME TO STOP IT....IT WAS ABOUT 10 FEET FROM THE HOUSE
Corrective Action:
I WAS LEAVING TO GO TO HARDWARE STORE..I WAS BACKING MY TRUCKS OUT AND NOTICED MY SHED WAS OPENED I STOPPED PUT IT IN PARK GOT OUT TO CLOSE IT AND WHEN I GOT OUT THE TRUCK ROLLED INTO MY HOUSE..I COULDNT GET IN IN TIME TO STOP IT....IT WAS ABOUT 10 FEET FROM THE HOUSE
Additional Notes:
I WAS LEAVING TO GO TO HARDWARE STORE..I WAS BACKING MY TRUCKS OUT AND NOTICED MY SHED WAS OPENED I STOPPED PUT IT IN PARK GOT OUT TO CLOSE IT AND WHEN I GOT OUT THE TRUCK ROLLED INTO MY HOUSE..I COULDNT GET IN IN TIME TO STOP IT....IT WAS ABOUT 10 FEET FROM THE HOUSE
Mfg Campaign: 11043416
Recall Date: Nov 5, 2017
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE TRAVELING APPROXIMATELY 35 MPH, THE ELECTRIC THROTTLE CONTROL SENSOR INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 55 MPH. DURING THE INCIDENT, THE RPM'S CONTINUED TO REV EXTREMELY HIGH AND THE DRIVER WAS UNABLE TO STOP THE VEHICLE WHEN DEPRESSING THE BRAKE PEDAL. THE DRIVER SHIFTED TO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (BAUMANN AUTOMOTIVE IN NORWALK, OH), BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE CONTACT INDICATED THAT THE TOW TRUCK DRIVER EXPERIENCED THE SAME FAILURE WHEN ATTEMPTING TO DRIVE THE VEHICLE ONTO THE FLATBED TRUCK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 978.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE TRAVELING APPROXIMATELY 35 MPH, THE ELECTRIC THROTTLE CONTROL SENSOR INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 55 MPH. DURING THE INCIDENT, THE RPM'S CONTINUED TO REV EXTREMELY HIGH AND THE DRIVER WAS UNABLE TO STOP THE VEHICLE WHEN DEPRESSING THE BRAKE PEDAL. THE DRIVER SHIFTED TO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (BAUMANN AUTOMOTIVE IN NORWALK, OH), BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE CONTACT INDICATED THAT THE TOW TRUCK DRIVER EXPERIENCED THE SAME FAILURE WHEN ATTEMPTING TO DRIVE THE VEHICLE ONTO THE FLATBED TRUCK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 978.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE TRAVELING APPROXIMATELY 35 MPH, THE ELECTRIC THROTTLE CONTROL SENSOR INDICATOR SUDDENLY ILLUMINATED AND THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 55 MPH. DURING THE INCIDENT, THE RPM'S CONTINUED TO REV EXTREMELY HIGH AND THE DRIVER WAS UNABLE TO STOP THE VEHICLE WHEN DEPRESSING THE BRAKE PEDAL. THE DRIVER SHIFTED TO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (BAUMANN AUTOMOTIVE IN NORWALK, OH), BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE CONTACT INDICATED THAT THE TOW TRUCK DRIVER EXPERIENCED THE SAME FAILURE WHEN ATTEMPTING TO DRIVE THE VEHICLE ONTO THE FLATBED TRUCK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 978.
Mfg Campaign: 11041986
Recall Date: Nov 1, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
EXHAUST ODOR LEAKING INTO THE CAB WHEN IDLING AT A STATIONARY POSITION. THIS HAPPENS EVERY TIME WHEN THE VEHICLE IS PARKED AND RUNNING.
Corrective Action:
EXHAUST ODOR LEAKING INTO THE CAB WHEN IDLING AT A STATIONARY POSITION. THIS HAPPENS EVERY TIME WHEN THE VEHICLE IS PARKED AND RUNNING.
Additional Notes:
EXHAUST ODOR LEAKING INTO THE CAB WHEN IDLING AT A STATIONARY POSITION. THIS HAPPENS EVERY TIME WHEN THE VEHICLE IS PARKED AND RUNNING.
Mfg Campaign: 11040301
Recall Date: Oct 27, 2017
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON OCTOBER 17 2017 , I PURCHASED THE VECHILE ABOVE BRAND NEW . LATER ON THAT WEEK I DISCOVERED THAT THERE IS VISIBLE RUST ON THE BODY OF THE TRUCK AND SEVERAL RUST BUBBLES POPPING OUT FROM THE PAINT . THIS IS THE SECOND BRAND NEW VECHILE RAM 1500 I HAD BUYED THAT BEEN SOLD TO ME WITH PAINT AND RUST ISSUES . A THIRD VECHILE I ORDERED WAS DELIVERED TO ME WITH HEAD LIGHT PROBLEMS
Corrective Action:
ON OCTOBER 17 2017 , I PURCHASED THE VECHILE ABOVE BRAND NEW . LATER ON THAT WEEK I DISCOVERED THAT THERE IS VISIBLE RUST ON THE BODY OF THE TRUCK AND SEVERAL RUST BUBBLES POPPING OUT FROM THE PAINT . THIS IS THE SECOND BRAND NEW VECHILE RAM 1500 I HAD BUYED THAT BEEN SOLD TO ME WITH PAINT AND RUST ISSUES . A THIRD VECHILE I ORDERED WAS DELIVERED TO ME WITH HEAD LIGHT PROBLEMS
Additional Notes:
ON OCTOBER 17 2017 , I PURCHASED THE VECHILE ABOVE BRAND NEW . LATER ON THAT WEEK I DISCOVERED THAT THERE IS VISIBLE RUST ON THE BODY OF THE TRUCK AND SEVERAL RUST BUBBLES POPPING OUT FROM THE PAINT . THIS IS THE SECOND BRAND NEW VECHILE RAM 1500 I HAD BUYED THAT BEEN SOLD TO ME WITH PAINT AND RUST ISSUES . A THIRD VECHILE I ORDERED WAS DELIVERED TO ME WITH HEAD LIGHT PROBLEMS
Mfg Campaign: 11040576
Recall Date: Oct 27, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON 09/07/2017, I WAS BACKING UP MY VEHICLE IN A TIGHT SPOT AT MY CONDO PARKING GARAGE. I PULLED FORWARD AND SHIFTED THE ELECTRONIC GEAR SELECTOR TO "PARK" SO I COULD GET OUT OF THE VEHICLE AND CHECK THE CLEARANCE. WHEN I WAS HALF WAY OUT THE VEHICLE IT STARTED BACKING UP BUT FORTUNATELY I WAS ABLE TO JUMP BACK IN WITHOUT PHYSICAL INJURY. THE VEHICLE HOWEVER SUSTAINED $2000 TO $3000 ESTIMATED DAMAGE TO THE REAR END WHEN IT SLAMMED INTO A LARGE WATER PIPE IN THE GARAGE. ABOUT A WEEK LATER I WAS CHECKING THE SHIFT SELECTOR TO SEE IF I COULD DUPLICATE THE PROBLEM. IT WOULD NOT DUPLICATE THE EXACT SAME PROBLEM BUT ONCE WHEN I TRIED TO SHIFT IT TO "PARK" IT WENT INTO REVERSE" BUT WOULD NOT MOVE WHEN YOU TOOK YOUR FOOT OFF THE BRAKE PEDAL EVEN WHEN I PRESSED THE GAS PEDAL. UNFORTUNATELY I DID NOT HAVE MY PHONE WITH ME TO VIDEO THE INCIDENT. I HAVE TAKEN THE VEHICLE TO MY LOCAL DEALER AND THEY SAID THEY THEY COULD FIND NO "CODES" OR PROBLEMS AT THIS TIME. I AM TAKING IT INTO A BODY SHOP FOR REPAIR NEXT WEEK AND WILL KNOW THE EXACT DAMAGE AND COST. I WILL ALSO TRY TO DUPLICATE THE PROBLEM AGAIN AND I DEFINITELY WILL HAVE VIDEO CAPABILITY AT THAT TIME.
Corrective Action:
ON 09/07/2017, I WAS BACKING UP MY VEHICLE IN A TIGHT SPOT AT MY CONDO PARKING GARAGE. I PULLED FORWARD AND SHIFTED THE ELECTRONIC GEAR SELECTOR TO "PARK" SO I COULD GET OUT OF THE VEHICLE AND CHECK THE CLEARANCE. WHEN I WAS HALF WAY OUT THE VEHICLE IT STARTED BACKING UP BUT FORTUNATELY I WAS ABLE TO JUMP BACK IN WITHOUT PHYSICAL INJURY. THE VEHICLE HOWEVER SUSTAINED $2000 TO $3000 ESTIMATED DAMAGE TO THE REAR END WHEN IT SLAMMED INTO A LARGE WATER PIPE IN THE GARAGE. ABOUT A WEEK LATER I WAS CHECKING THE SHIFT SELECTOR TO SEE IF I COULD DUPLICATE THE PROBLEM. IT WOULD NOT DUPLICATE THE EXACT SAME PROBLEM BUT ONCE WHEN I TRIED TO SHIFT IT TO "PARK" IT WENT INTO REVERSE" BUT WOULD NOT MOVE WHEN YOU TOOK YOUR FOOT OFF THE BRAKE PEDAL EVEN WHEN I PRESSED THE GAS PEDAL. UNFORTUNATELY I DID NOT HAVE MY PHONE WITH ME TO VIDEO THE INCIDENT. I HAVE TAKEN THE VEHICLE TO MY LOCAL DEALER AND THEY SAID THEY THEY COULD FIND NO "CODES" OR PROBLEMS AT THIS TIME. I AM TAKING IT INTO A BODY SHOP FOR REPAIR NEXT WEEK AND WILL KNOW THE EXACT DAMAGE AND COST. I WILL ALSO TRY TO DUPLICATE THE PROBLEM AGAIN AND I DEFINITELY WILL HAVE VIDEO CAPABILITY AT THAT TIME.
Additional Notes:
ON 09/07/2017, I WAS BACKING UP MY VEHICLE IN A TIGHT SPOT AT MY CONDO PARKING GARAGE. I PULLED FORWARD AND SHIFTED THE ELECTRONIC GEAR SELECTOR TO "PARK" SO I COULD GET OUT OF THE VEHICLE AND CHECK THE CLEARANCE. WHEN I WAS HALF WAY OUT THE VEHICLE IT STARTED BACKING UP BUT FORTUNATELY I WAS ABLE TO JUMP BACK IN WITHOUT PHYSICAL INJURY. THE VEHICLE HOWEVER SUSTAINED $2000 TO $3000 ESTIMATED DAMAGE TO THE REAR END WHEN IT SLAMMED INTO A LARGE WATER PIPE IN THE GARAGE. ABOUT A WEEK LATER I WAS CHECKING THE SHIFT SELECTOR TO SEE IF I COULD DUPLICATE THE PROBLEM. IT WOULD NOT DUPLICATE THE EXACT SAME PROBLEM BUT ONCE WHEN I TRIED TO SHIFT IT TO "PARK" IT WENT INTO REVERSE" BUT WOULD NOT MOVE WHEN YOU TOOK YOUR FOOT OFF THE BRAKE PEDAL EVEN WHEN I PRESSED THE GAS PEDAL. UNFORTUNATELY I DID NOT HAVE MY PHONE WITH ME TO VIDEO THE INCIDENT. I HAVE TAKEN THE VEHICLE TO MY LOCAL DEALER AND THEY SAID THEY THEY COULD FIND NO "CODES" OR PROBLEMS AT THIS TIME. I AM TAKING IT INTO A BODY SHOP FOR REPAIR NEXT WEEK AND WILL KNOW THE EXACT DAMAGE AND COST. I WILL ALSO TRY TO DUPLICATE THE PROBLEM AGAIN AND I DEFINITELY WILL HAVE VIDEO CAPABILITY AT THAT TIME.
Mfg Campaign: 11031636
Recall Date: Oct 3, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BUMPER PARKING DISTANCE SENSORS READ FALSE DISTANCE ISSUES WHEN WET, SHUTTING SYSTEM OFF AUTOMATICALLY, GIVING DRIVER FALSE SENSE OF SAFE DISTANCE
Corrective Action:
BUMPER PARKING DISTANCE SENSORS READ FALSE DISTANCE ISSUES WHEN WET, SHUTTING SYSTEM OFF AUTOMATICALLY, GIVING DRIVER FALSE SENSE OF SAFE DISTANCE
Additional Notes:
BUMPER PARKING DISTANCE SENSORS READ FALSE DISTANCE ISSUES WHEN WET, SHUTTING SYSTEM OFF AUTOMATICALLY, GIVING DRIVER FALSE SENSE OF SAFE DISTANCE
Mfg Campaign: 11023493
Recall Date: Sep 14, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2017 RAM 1500 TAILGATE RANDOMLY DROPS. APPARENTLY IT IS THE LOCKING MECHANISM THAT FAILS, WHEN YOU LOCK OR UNLOCK THE VEHICLE IT WILL RANDOMLY CAUSE THE MANUAL TAILGATE LATCH TO OPEN. THE TAIL GATE FALLS DRIVING DOWN THE ROAD OR AFTER YOU HAVE PARKED, IT CAN FALL ANYTIME CAUSING BED CONTENTS TO FALL OUT OR POSSIBLY STRIKING SOMEONE WALKING BEHIND THE VEHICLE. THE DEALER CLAIMS THIS IS A RARE OCCURRENCE AND OF COURSE DOESN'T STOCK THE PART. 2017 IS NOT THE ONLY YEAR VEHICLE THIS AFFECTS ACCORDING TO RAM FORUMS.
Corrective Action:
2017 RAM 1500 TAILGATE RANDOMLY DROPS. APPARENTLY IT IS THE LOCKING MECHANISM THAT FAILS, WHEN YOU LOCK OR UNLOCK THE VEHICLE IT WILL RANDOMLY CAUSE THE MANUAL TAILGATE LATCH TO OPEN. THE TAIL GATE FALLS DRIVING DOWN THE ROAD OR AFTER YOU HAVE PARKED, IT CAN FALL ANYTIME CAUSING BED CONTENTS TO FALL OUT OR POSSIBLY STRIKING SOMEONE WALKING BEHIND THE VEHICLE. THE DEALER CLAIMS THIS IS A RARE OCCURRENCE AND OF COURSE DOESN'T STOCK THE PART. 2017 IS NOT THE ONLY YEAR VEHICLE THIS AFFECTS ACCORDING TO RAM FORUMS.
Additional Notes:
2017 RAM 1500 TAILGATE RANDOMLY DROPS. APPARENTLY IT IS THE LOCKING MECHANISM THAT FAILS, WHEN YOU LOCK OR UNLOCK THE VEHICLE IT WILL RANDOMLY CAUSE THE MANUAL TAILGATE LATCH TO OPEN. THE TAIL GATE FALLS DRIVING DOWN THE ROAD OR AFTER YOU HAVE PARKED, IT CAN FALL ANYTIME CAUSING BED CONTENTS TO FALL OUT OR POSSIBLY STRIKING SOMEONE WALKING BEHIND THE VEHICLE. THE DEALER CLAIMS THIS IS A RARE OCCURRENCE AND OF COURSE DOESN'T STOCK THE PART. 2017 IS NOT THE ONLY YEAR VEHICLE THIS AFFECTS ACCORDING TO RAM FORUMS.
Mfg Campaign: 11023513
Recall Date: Sep 14, 2017
Chrysler (fca Us, Llc)
Defect Description:
STEERING:HYDRAULIC POWER ASSIST SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED AND REMAINED LIT. THE STEERING WHEEL RESUMED NORMAL OPERATION AFTER THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO BRUNSWICK AUTO MART (3031 CENTER ROAD BRUNSWICK, OHIO 44212 PHONE (330)-273-3300), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER INDICATED THAT THERE MAY HAVE BEEN A MISCOMMUNICATION BETWEEN THE STEERING WHEEL ELECTRICAL SYSTEMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,071. UPDATED 11/02/17*LJ CONSUMER STATED VEHICLE EXPERIENCED SUDDEN LOSS OF POWER STEERINGS WHILE IN A TURN CAUSING VEHICLE TO CROSS ROAD CENTERLINE NARROWLY MISSING ONCOMING TRAFFIC. UPDATED 7/16/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED AND REMAINED LIT. THE STEERING WHEEL RESUMED NORMAL OPERATION AFTER THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO BRUNSWICK AUTO MART (3031 CENTER ROAD BRUNSWICK, OHIO 44212 PHONE (330)-273-3300), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER INDICATED THAT THERE MAY HAVE BEEN A MISCOMMUNICATION BETWEEN THE STEERING WHEEL ELECTRICAL SYSTEMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,071. UPDATED 11/02/17*LJ CONSUMER STATED VEHICLE EXPERIENCED SUDDEN LOSS OF POWER STEERINGS WHILE IN A TURN CAUSING VEHICLE TO CROSS ROAD CENTERLINE NARROWLY MISSING ONCOMING TRAFFIC. UPDATED 7/16/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED AND REMAINED LIT. THE STEERING WHEEL RESUMED NORMAL OPERATION AFTER THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO BRUNSWICK AUTO MART (3031 CENTER ROAD BRUNSWICK, OHIO 44212 PHONE (330)-273-3300), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER INDICATED THAT THERE MAY HAVE BEEN A MISCOMMUNICATION BETWEEN THE STEERING WHEEL ELECTRICAL SYSTEMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,071. UPDATED 11/02/17*LJ CONSUMER STATED VEHICLE EXPERIENCED SUDDEN LOSS OF POWER STEERINGS WHILE IN A TURN CAUSING VEHICLE TO CROSS ROAD CENTERLINE NARROWLY MISSING ONCOMING TRAFFIC. UPDATED 7/16/18*JB
Mfg Campaign: 11022614
Recall Date: Sep 11, 2017
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED AND REMAINED LIT. THE STEERING WHEEL RESUMED NORMAL OPERATION AFTER THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO BRUNSWICK AUTO MART (3031 CENTER ROAD BRUNSWICK, OHIO 44212 PHONE (330)-273-3300), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER INDICATED THAT THERE MAY HAVE BEEN A MISCOMMUNICATION BETWEEN THE STEERING WHEEL ELECTRICAL SYSTEMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,071. UPDATED 11/02/17*LJ CONSUMER STATED VEHICLE EXPERIENCED SUDDEN LOSS OF POWER STEERINGS WHILE IN A TURN CAUSING VEHICLE TO CROSS ROAD CENTERLINE NARROWLY MISSING ONCOMING TRAFFIC. UPDATED 7/16/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED AND REMAINED LIT. THE STEERING WHEEL RESUMED NORMAL OPERATION AFTER THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO BRUNSWICK AUTO MART (3031 CENTER ROAD BRUNSWICK, OHIO 44212 PHONE (330)-273-3300), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER INDICATED THAT THERE MAY HAVE BEEN A MISCOMMUNICATION BETWEEN THE STEERING WHEEL ELECTRICAL SYSTEMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,071. UPDATED 11/02/17*LJ CONSUMER STATED VEHICLE EXPERIENCED SUDDEN LOSS OF POWER STEERINGS WHILE IN A TURN CAUSING VEHICLE TO CROSS ROAD CENTERLINE NARROWLY MISSING ONCOMING TRAFFIC. UPDATED 7/16/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED AND REMAINED LIT. THE STEERING WHEEL RESUMED NORMAL OPERATION AFTER THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO BRUNSWICK AUTO MART (3031 CENTER ROAD BRUNSWICK, OHIO 44212 PHONE (330)-273-3300), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER INDICATED THAT THERE MAY HAVE BEEN A MISCOMMUNICATION BETWEEN THE STEERING WHEEL ELECTRICAL SYSTEMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,071. UPDATED 11/02/17*LJ CONSUMER STATED VEHICLE EXPERIENCED SUDDEN LOSS OF POWER STEERINGS WHILE IN A TURN CAUSING VEHICLE TO CROSS ROAD CENTERLINE NARROWLY MISSING ONCOMING TRAFFIC. UPDATED 7/16/18*JB
Mfg Campaign: 11022614
Recall Date: Sep 11, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY DODGE TRUCK WAS IN PARK IN MY DRIVE WAY AND ROLLED BACKWARD INTO THE POND
Corrective Action:
MY DODGE TRUCK WAS IN PARK IN MY DRIVE WAY AND ROLLED BACKWARD INTO THE POND
Additional Notes:
MY DODGE TRUCK WAS IN PARK IN MY DRIVE WAY AND ROLLED BACKWARD INTO THE POND
Mfg Campaign: 11019010
Recall Date: Aug 22, 2017
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TAILGATE FALLS OPEN WHILE DRIVING, UNSECURED LOAD COULD FALL OUT
Corrective Action:
TAILGATE FALLS OPEN WHILE DRIVING, UNSECURED LOAD COULD FALL OUT
Additional Notes:
TAILGATE FALLS OPEN WHILE DRIVING, UNSECURED LOAD COULD FALL OUT
Mfg Campaign: 11015362
Recall Date: Aug 15, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING MY 2017 RAM 1500 LARAMIE CREW CAB DOWN A DIRT ROAD (APPROX. 25% GRADE) ON A DRY SUMMER DAY, THE TRUCK SEEMS TO ACCELERATE AND THEN ABRUPTLY DECELERATE. THE TRUCK WAS IN 4 WHEEL DRIVE LOW AND THE TRANSMISSION WAS MANUALLY PLACED IN 1ST GEAR. THE TRANSMISSION WOULD HOLD THE VEHICLE FROM GOING MORE THAN 4 MPH ON EVERY OTHER DOWNHILL AREA EXCEPT FOR THIS LONGER STRETCH (APPROX 300 FT.). THE TRUCK ACCELERATED TO ABOVE 8 MPH WITH THE RPM'S ALSO INCREASING AND THAN SUDDENLY DECREASING BACK TO NORMAL. I HAVE BEEN TRAVELING THIS ROAD FOR OVER 20 YEARS WITH MANY DIFFERENT VEHICLES AND HAVE NEVER EXPERIENCED THIS KIND OF BEHAVIOR FROM A VEHICLE. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP AND I WAS TOLD THAT THERE IS NOTHING THAT THEY COULD FIND WRONG, BUT THEY RE-FLASHED TRANSMISSION. THAT SOLVED NOTHING, EVERY TIME I GO DOWN THAT SAME SPOT I HAVE SAME RESULT. SUPPOSEDLY FCA ENGINEERING IS REVIEWING ISSUE, IF THIS IS TO HAPPEN IN THE WINTER, I KNOW THAT THE VEHICLE HAS A VERY COULD CHANCE OF BECOMING UNCONTROLLABLE SINCE THE TRUCK WOULD JUST START TO SKID WHEN IT SLOWS ABRUPTLY. FCA'S RESPONSE WAS TO BE PATIENT. WHEN I ASKED THE DEALERSHIP TO HAVE SOMEONE COME OUT TO THE PROPERTY SO THAT I COULD DUPLICATE THIS ISSUE FOR THEM THEY DECLINED.
Corrective Action:
WHILE DRIVING MY 2017 RAM 1500 LARAMIE CREW CAB DOWN A DIRT ROAD (APPROX. 25% GRADE) ON A DRY SUMMER DAY, THE TRUCK SEEMS TO ACCELERATE AND THEN ABRUPTLY DECELERATE. THE TRUCK WAS IN 4 WHEEL DRIVE LOW AND THE TRANSMISSION WAS MANUALLY PLACED IN 1ST GEAR. THE TRANSMISSION WOULD HOLD THE VEHICLE FROM GOING MORE THAN 4 MPH ON EVERY OTHER DOWNHILL AREA EXCEPT FOR THIS LONGER STRETCH (APPROX 300 FT.). THE TRUCK ACCELERATED TO ABOVE 8 MPH WITH THE RPM'S ALSO INCREASING AND THAN SUDDENLY DECREASING BACK TO NORMAL. I HAVE BEEN TRAVELING THIS ROAD FOR OVER 20 YEARS WITH MANY DIFFERENT VEHICLES AND HAVE NEVER EXPERIENCED THIS KIND OF BEHAVIOR FROM A VEHICLE. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP AND I WAS TOLD THAT THERE IS NOTHING THAT THEY COULD FIND WRONG, BUT THEY RE-FLASHED TRANSMISSION. THAT SOLVED NOTHING, EVERY TIME I GO DOWN THAT SAME SPOT I HAVE SAME RESULT. SUPPOSEDLY FCA ENGINEERING IS REVIEWING ISSUE, IF THIS IS TO HAPPEN IN THE WINTER, I KNOW THAT THE VEHICLE HAS A VERY COULD CHANCE OF BECOMING UNCONTROLLABLE SINCE THE TRUCK WOULD JUST START TO SKID WHEN IT SLOWS ABRUPTLY. FCA'S RESPONSE WAS TO BE PATIENT. WHEN I ASKED THE DEALERSHIP TO HAVE SOMEONE COME OUT TO THE PROPERTY SO THAT I COULD DUPLICATE THIS ISSUE FOR THEM THEY DECLINED.
Additional Notes:
WHILE DRIVING MY 2017 RAM 1500 LARAMIE CREW CAB DOWN A DIRT ROAD (APPROX. 25% GRADE) ON A DRY SUMMER DAY, THE TRUCK SEEMS TO ACCELERATE AND THEN ABRUPTLY DECELERATE. THE TRUCK WAS IN 4 WHEEL DRIVE LOW AND THE TRANSMISSION WAS MANUALLY PLACED IN 1ST GEAR. THE TRANSMISSION WOULD HOLD THE VEHICLE FROM GOING MORE THAN 4 MPH ON EVERY OTHER DOWNHILL AREA EXCEPT FOR THIS LONGER STRETCH (APPROX 300 FT.). THE TRUCK ACCELERATED TO ABOVE 8 MPH WITH THE RPM'S ALSO INCREASING AND THAN SUDDENLY DECREASING BACK TO NORMAL. I HAVE BEEN TRAVELING THIS ROAD FOR OVER 20 YEARS WITH MANY DIFFERENT VEHICLES AND HAVE NEVER EXPERIENCED THIS KIND OF BEHAVIOR FROM A VEHICLE. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP AND I WAS TOLD THAT THERE IS NOTHING THAT THEY COULD FIND WRONG, BUT THEY RE-FLASHED TRANSMISSION. THAT SOLVED NOTHING, EVERY TIME I GO DOWN THAT SAME SPOT I HAVE SAME RESULT. SUPPOSEDLY FCA ENGINEERING IS REVIEWING ISSUE, IF THIS IS TO HAPPEN IN THE WINTER, I KNOW THAT THE VEHICLE HAS A VERY COULD CHANCE OF BECOMING UNCONTROLLABLE SINCE THE TRUCK WOULD JUST START TO SKID WHEN IT SLOWS ABRUPTLY. FCA'S RESPONSE WAS TO BE PATIENT. WHEN I ASKED THE DEALERSHIP TO HAVE SOMEONE COME OUT TO THE PROPERTY SO THAT I COULD DUPLICATE THIS ISSUE FOR THEM THEY DECLINED.
Mfg Campaign: 11014794
Recall Date: Aug 12, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
FILE COMPLAINT WITH YOU REGARDING DEFECTIVE GOODYEAR TIRES THEY WERE REPLACED AND TRUCK BEGAN TO HAVE VIOLENT SHAKING HAD WHEELS REBALANCE AT DEALER AND VIOLENT SHAKING CONTINUED. RETURN TO DEALER ON 8/10/17 AND TEST DRIVE CAR TO DUPLICATE CONCERN, CONCERN WAS DUPLICATED. MECHANIC FOUND ANOTHER TIRED OUT OF ROUND AND DEFECTIVE ALONG WITH RIGHT SIDE REAR AXLE DEFECTIVE. DROVE CAR APPROXIMATELY 1 HOUR AND BEGAN TO GET VIBRATION AGAIN AT HIGHWAY SPEEDS. IT SEEMS LIKE REAR AXLE PASSENGER SIDE. SEEMS LIKE AXLE IS HEATING UP AND CAUSING VIBRATION. RAM COMPLAINT # 32177668. WILL RETURN TO DEALER. THIS IS AN UNSAFE CONDITION SINCE THEY HAVE PROBLEM WITH REAR DIFFERENTIAL. NEEDS TO BE INVESTIGATED. CAR TIRES WERE REBALANCED 5 TIMES BEFORE DONE CORRECTLY. VIOLENT SHAKING WAS WORSE AT HIGHWAY SPEEDS BEFORE AXLE REPLACED. PASSENGER SIDE PROBABLY DEFECTIVE ALSO. CAR BEGAN TO SHAKE AFTER HOUR OF DRIVING AT 67 MPH.... UPDATED 09/20/17 *BF UPDATED 11/2/2017*JS
Corrective Action:
FILE COMPLAINT WITH YOU REGARDING DEFECTIVE GOODYEAR TIRES THEY WERE REPLACED AND TRUCK BEGAN TO HAVE VIOLENT SHAKING HAD WHEELS REBALANCE AT DEALER AND VIOLENT SHAKING CONTINUED. RETURN TO DEALER ON 8/10/17 AND TEST DRIVE CAR TO DUPLICATE CONCERN, CONCERN WAS DUPLICATED. MECHANIC FOUND ANOTHER TIRED OUT OF ROUND AND DEFECTIVE ALONG WITH RIGHT SIDE REAR AXLE DEFECTIVE. DROVE CAR APPROXIMATELY 1 HOUR AND BEGAN TO GET VIBRATION AGAIN AT HIGHWAY SPEEDS. IT SEEMS LIKE REAR AXLE PASSENGER SIDE. SEEMS LIKE AXLE IS HEATING UP AND CAUSING VIBRATION. RAM COMPLAINT # 32177668. WILL RETURN TO DEALER. THIS IS AN UNSAFE CONDITION SINCE THEY HAVE PROBLEM WITH REAR DIFFERENTIAL. NEEDS TO BE INVESTIGATED. CAR TIRES WERE REBALANCED 5 TIMES BEFORE DONE CORRECTLY. VIOLENT SHAKING WAS WORSE AT HIGHWAY SPEEDS BEFORE AXLE REPLACED. PASSENGER SIDE PROBABLY DEFECTIVE ALSO. CAR BEGAN TO SHAKE AFTER HOUR OF DRIVING AT 67 MPH.... UPDATED 09/20/17 *BF UPDATED 11/2/2017*JS
Additional Notes:
FILE COMPLAINT WITH YOU REGARDING DEFECTIVE GOODYEAR TIRES THEY WERE REPLACED AND TRUCK BEGAN TO HAVE VIOLENT SHAKING HAD WHEELS REBALANCE AT DEALER AND VIOLENT SHAKING CONTINUED. RETURN TO DEALER ON 8/10/17 AND TEST DRIVE CAR TO DUPLICATE CONCERN, CONCERN WAS DUPLICATED. MECHANIC FOUND ANOTHER TIRED OUT OF ROUND AND DEFECTIVE ALONG WITH RIGHT SIDE REAR AXLE DEFECTIVE. DROVE CAR APPROXIMATELY 1 HOUR AND BEGAN TO GET VIBRATION AGAIN AT HIGHWAY SPEEDS. IT SEEMS LIKE REAR AXLE PASSENGER SIDE. SEEMS LIKE AXLE IS HEATING UP AND CAUSING VIBRATION. RAM COMPLAINT # 32177668. WILL RETURN TO DEALER. THIS IS AN UNSAFE CONDITION SINCE THEY HAVE PROBLEM WITH REAR DIFFERENTIAL. NEEDS TO BE INVESTIGATED. CAR TIRES WERE REBALANCED 5 TIMES BEFORE DONE CORRECTLY. VIOLENT SHAKING WAS WORSE AT HIGHWAY SPEEDS BEFORE AXLE REPLACED. PASSENGER SIDE PROBABLY DEFECTIVE ALSO. CAR BEGAN TO SHAKE AFTER HOUR OF DRIVING AT 67 MPH.... UPDATED 09/20/17 *BF UPDATED 11/2/2017*JS
Mfg Campaign: 11014778
Recall Date: Aug 11, 2017
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
FILE COMPLAINT WITH YOU REGARDING DEFECTIVE GOODYEAR TIRES THEY WERE REPLACED AND TRUCK BEGAN TO HAVE VIOLENT SHAKING HAD WHEELS REBALANCE AT DEALER AND VIOLENT SHAKING CONTINUED. RETURN TO DEALER ON 8/10/17 AND TEST DRIVE CAR TO DUPLICATE CONCERN, CONCERN WAS DUPLICATED. MECHANIC FOUND ANOTHER TIRED OUT OF ROUND AND DEFECTIVE ALONG WITH RIGHT SIDE REAR AXLE DEFECTIVE. DROVE CAR APPROXIMATELY 1 HOUR AND BEGAN TO GET VIBRATION AGAIN AT HIGHWAY SPEEDS. IT SEEMS LIKE REAR AXLE PASSENGER SIDE. SEEMS LIKE AXLE IS HEATING UP AND CAUSING VIBRATION. RAM COMPLAINT # 32177668. WILL RETURN TO DEALER. THIS IS AN UNSAFE CONDITION SINCE THEY HAVE PROBLEM WITH REAR DIFFERENTIAL. NEEDS TO BE INVESTIGATED. CAR TIRES WERE REBALANCED 5 TIMES BEFORE DONE CORRECTLY. VIOLENT SHAKING WAS WORSE AT HIGHWAY SPEEDS BEFORE AXLE REPLACED. PASSENGER SIDE PROBABLY DEFECTIVE ALSO. CAR BEGAN TO SHAKE AFTER HOUR OF DRIVING AT 67 MPH.... UPDATED 09/20/17 *BF UPDATED 11/2/2017*JS
Corrective Action:
FILE COMPLAINT WITH YOU REGARDING DEFECTIVE GOODYEAR TIRES THEY WERE REPLACED AND TRUCK BEGAN TO HAVE VIOLENT SHAKING HAD WHEELS REBALANCE AT DEALER AND VIOLENT SHAKING CONTINUED. RETURN TO DEALER ON 8/10/17 AND TEST DRIVE CAR TO DUPLICATE CONCERN, CONCERN WAS DUPLICATED. MECHANIC FOUND ANOTHER TIRED OUT OF ROUND AND DEFECTIVE ALONG WITH RIGHT SIDE REAR AXLE DEFECTIVE. DROVE CAR APPROXIMATELY 1 HOUR AND BEGAN TO GET VIBRATION AGAIN AT HIGHWAY SPEEDS. IT SEEMS LIKE REAR AXLE PASSENGER SIDE. SEEMS LIKE AXLE IS HEATING UP AND CAUSING VIBRATION. RAM COMPLAINT # 32177668. WILL RETURN TO DEALER. THIS IS AN UNSAFE CONDITION SINCE THEY HAVE PROBLEM WITH REAR DIFFERENTIAL. NEEDS TO BE INVESTIGATED. CAR TIRES WERE REBALANCED 5 TIMES BEFORE DONE CORRECTLY. VIOLENT SHAKING WAS WORSE AT HIGHWAY SPEEDS BEFORE AXLE REPLACED. PASSENGER SIDE PROBABLY DEFECTIVE ALSO. CAR BEGAN TO SHAKE AFTER HOUR OF DRIVING AT 67 MPH.... UPDATED 09/20/17 *BF UPDATED 11/2/2017*JS
Additional Notes:
FILE COMPLAINT WITH YOU REGARDING DEFECTIVE GOODYEAR TIRES THEY WERE REPLACED AND TRUCK BEGAN TO HAVE VIOLENT SHAKING HAD WHEELS REBALANCE AT DEALER AND VIOLENT SHAKING CONTINUED. RETURN TO DEALER ON 8/10/17 AND TEST DRIVE CAR TO DUPLICATE CONCERN, CONCERN WAS DUPLICATED. MECHANIC FOUND ANOTHER TIRED OUT OF ROUND AND DEFECTIVE ALONG WITH RIGHT SIDE REAR AXLE DEFECTIVE. DROVE CAR APPROXIMATELY 1 HOUR AND BEGAN TO GET VIBRATION AGAIN AT HIGHWAY SPEEDS. IT SEEMS LIKE REAR AXLE PASSENGER SIDE. SEEMS LIKE AXLE IS HEATING UP AND CAUSING VIBRATION. RAM COMPLAINT # 32177668. WILL RETURN TO DEALER. THIS IS AN UNSAFE CONDITION SINCE THEY HAVE PROBLEM WITH REAR DIFFERENTIAL. NEEDS TO BE INVESTIGATED. CAR TIRES WERE REBALANCED 5 TIMES BEFORE DONE CORRECTLY. VIOLENT SHAKING WAS WORSE AT HIGHWAY SPEEDS BEFORE AXLE REPLACED. PASSENGER SIDE PROBABLY DEFECTIVE ALSO. CAR BEGAN TO SHAKE AFTER HOUR OF DRIVING AT 67 MPH.... UPDATED 09/20/17 *BF UPDATED 11/2/2017*JS
Mfg Campaign: 11014778
Recall Date: Aug 11, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT INDEPENDENTLY SHIFTED INTO REVERSE AND STRUCK A TRAILER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED BY THE CONTACT'S INSURANCE COMPANY. THE CONTACT CALLED FLETCHER SUPERSTORE (3111 E 32ND ST, JOPLIN, MO 64804) WHO STATED THAT THEY HAD NOT HEARD ANY COMPLAINTS ON THE ISSUE, BUT SCHEDULED A DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT INDEPENDENTLY SHIFTED INTO REVERSE AND STRUCK A TRAILER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED BY THE CONTACT'S INSURANCE COMPANY. THE CONTACT CALLED FLETCHER SUPERSTORE (3111 E 32ND ST, JOPLIN, MO 64804) WHO STATED THAT THEY HAD NOT HEARD ANY COMPLAINTS ON THE ISSUE, BUT SCHEDULED A DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT INDEPENDENTLY SHIFTED INTO REVERSE AND STRUCK A TRAILER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED BY THE CONTACT'S INSURANCE COMPANY. THE CONTACT CALLED FLETCHER SUPERSTORE (3111 E 32ND ST, JOPLIN, MO 64804) WHO STATED THAT THEY HAD NOT HEARD ANY COMPLAINTS ON THE ISSUE, BUT SCHEDULED A DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Mfg Campaign: 11013661
Recall Date: Aug 8, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS SHIFTED INTO PARK, IT INDEPENDENTLY SHIFTED OUT OF GEAR. AS A RESULT, THE CONTACT WAS STRUCK BY THE VEHICLE AND PINNED IN THE DRIVEWAY. THE CONTACT'S RELATIVE WAS ABLE TO GET THE VEHICLE MOVED. THE CONTACT SUSTAINED SEVERE BRUISING AND SWELLING, WHICH REQUIRED MEDICAL ATTENTION. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS SHIFTED INTO PARK, IT INDEPENDENTLY SHIFTED OUT OF GEAR. AS A RESULT, THE CONTACT WAS STRUCK BY THE VEHICLE AND PINNED IN THE DRIVEWAY. THE CONTACT'S RELATIVE WAS ABLE TO GET THE VEHICLE MOVED. THE CONTACT SUSTAINED SEVERE BRUISING AND SWELLING, WHICH REQUIRED MEDICAL ATTENTION. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS SHIFTED INTO PARK, IT INDEPENDENTLY SHIFTED OUT OF GEAR. AS A RESULT, THE CONTACT WAS STRUCK BY THE VEHICLE AND PINNED IN THE DRIVEWAY. THE CONTACT'S RELATIVE WAS ABLE TO GET THE VEHICLE MOVED. THE CONTACT SUSTAINED SEVERE BRUISING AND SWELLING, WHICH REQUIRED MEDICAL ATTENTION. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Mfg Campaign: 11012479
Recall Date: Aug 3, 2017
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