Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T45
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Consumer Complaints
995 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN USING THE CRUISE CONTROL BETWEEN 30 AND 45 MPH, WHEN RESUMING THE VEHICLE WILL GAIN UP TO 10MPH OVER THE SET SPEED AND THE RPMS WILL SIT AT 4K UNTIL CRUISE CONTROL IS DISENGAGED. THIS OCCURS ON INCLINES, DECLINES AND FLAT SURFACES. THIS HAS BEEN CONFIRMED BY TWO DEALERSHIPS ON THIS VEHICLE. ONE DEALERSHIP CONFIRMED IT ON OTHER 2017 RAM 1500S WITH 3.6L ENGINE. FCA US LLC STATES THAT THIS IS "AS DESIGNED".
Corrective Action:
WHEN USING THE CRUISE CONTROL BETWEEN 30 AND 45 MPH, WHEN RESUMING THE VEHICLE WILL GAIN UP TO 10MPH OVER THE SET SPEED AND THE RPMS WILL SIT AT 4K UNTIL CRUISE CONTROL IS DISENGAGED. THIS OCCURS ON INCLINES, DECLINES AND FLAT SURFACES. THIS HAS BEEN CONFIRMED BY TWO DEALERSHIPS ON THIS VEHICLE. ONE DEALERSHIP CONFIRMED IT ON OTHER 2017 RAM 1500S WITH 3.6L ENGINE. FCA US LLC STATES THAT THIS IS "AS DESIGNED".
Additional Notes:
WHEN USING THE CRUISE CONTROL BETWEEN 30 AND 45 MPH, WHEN RESUMING THE VEHICLE WILL GAIN UP TO 10MPH OVER THE SET SPEED AND THE RPMS WILL SIT AT 4K UNTIL CRUISE CONTROL IS DISENGAGED. THIS OCCURS ON INCLINES, DECLINES AND FLAT SURFACES. THIS HAS BEEN CONFIRMED BY TWO DEALERSHIPS ON THIS VEHICLE. ONE DEALERSHIP CONFIRMED IT ON OTHER 2017 RAM 1500S WITH 3.6L ENGINE. FCA US LLC STATES THAT THIS IS "AS DESIGNED".
Mfg Campaign: 11083990
Recall Date: Apr 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE STATIONARY, THE VEHICLE ROLLED BACKWARDS IN THE PARK POSITION. THE FAILURE RECURRED ON ANOTHER OCCASION. THE VEHICLE WAS TAKEN TO FAYETTEVILLE DODGE IN FAYETTEVILLE, NEW YORK 13066, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS ABLE TO RECORD THE FAILURE ON VIDEO AND SUBMITTED THE VIDEOS TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE STATIONARY, THE VEHICLE ROLLED BACKWARDS IN THE PARK POSITION. THE FAILURE RECURRED ON ANOTHER OCCASION. THE VEHICLE WAS TAKEN TO FAYETTEVILLE DODGE IN FAYETTEVILLE, NEW YORK 13066, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS ABLE TO RECORD THE FAILURE ON VIDEO AND SUBMITTED THE VIDEOS TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE STATIONARY, THE VEHICLE ROLLED BACKWARDS IN THE PARK POSITION. THE FAILURE RECURRED ON ANOTHER OCCASION. THE VEHICLE WAS TAKEN TO FAYETTEVILLE DODGE IN FAYETTEVILLE, NEW YORK 13066, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS ABLE TO RECORD THE FAILURE ON VIDEO AND SUBMITTED THE VIDEOS TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Mfg Campaign: 11084190
Recall Date: Apr 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
COLD START ENGINE EXHAUST TEMPERATURE TOO LOW
Corrective Action:
COLD START ENGINE EXHAUST TEMPERATURE TOO LOW
Additional Notes:
COLD START ENGINE EXHAUST TEMPERATURE TOO LOW
Mfg Campaign: 11083881
Recall Date: Apr 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BOUGHT A BRAND NEW RAM 1500 CREW CAB SPORT NIGHT ESPECIAL EDITION. AT 3,332 MILES THE ENTIRE TRUCK WAS REPAINTED DUE TO RUST COMING THROUGH THE PAINT AND PAINT DEFECT BUBBLES UNDER PAINT AND DIRT , FRONT BUMPER PLATE BRACKET FIX DUE TO HOLES BEEN DRILLED TO BIG, AND FRONT PASSANGER SIDE LIGHT WAS ALIAGNED WITH THE BODY SINCE THERE WAS A GAP AND NOT INSTALLED CORRECTLY. I TOOKED MY TRUCK BACK TO THE DEALER TO PAINT 6 BOLTS THAT WEREN'T PAINTED AND TO REPLACE THE DRIVER SIDE( MOPAR CHRYSLER RAM ) STEP BAR DUE TO GETTING RUSTED . THIS HAPPENED AT 5,894 MILES . NOW AT 6,700 MILES I WILL BE TAKING MY TRUCK BACK TO THE DEALER DUE TO RUST SHOWING ON BOLTS AND REAR BUMPER.
Corrective Action:
BOUGHT A BRAND NEW RAM 1500 CREW CAB SPORT NIGHT ESPECIAL EDITION. AT 3,332 MILES THE ENTIRE TRUCK WAS REPAINTED DUE TO RUST COMING THROUGH THE PAINT AND PAINT DEFECT BUBBLES UNDER PAINT AND DIRT , FRONT BUMPER PLATE BRACKET FIX DUE TO HOLES BEEN DRILLED TO BIG, AND FRONT PASSANGER SIDE LIGHT WAS ALIAGNED WITH THE BODY SINCE THERE WAS A GAP AND NOT INSTALLED CORRECTLY. I TOOKED MY TRUCK BACK TO THE DEALER TO PAINT 6 BOLTS THAT WEREN'T PAINTED AND TO REPLACE THE DRIVER SIDE( MOPAR CHRYSLER RAM ) STEP BAR DUE TO GETTING RUSTED . THIS HAPPENED AT 5,894 MILES . NOW AT 6,700 MILES I WILL BE TAKING MY TRUCK BACK TO THE DEALER DUE TO RUST SHOWING ON BOLTS AND REAR BUMPER.
Additional Notes:
BOUGHT A BRAND NEW RAM 1500 CREW CAB SPORT NIGHT ESPECIAL EDITION. AT 3,332 MILES THE ENTIRE TRUCK WAS REPAINTED DUE TO RUST COMING THROUGH THE PAINT AND PAINT DEFECT BUBBLES UNDER PAINT AND DIRT , FRONT BUMPER PLATE BRACKET FIX DUE TO HOLES BEEN DRILLED TO BIG, AND FRONT PASSANGER SIDE LIGHT WAS ALIAGNED WITH THE BODY SINCE THERE WAS A GAP AND NOT INSTALLED CORRECTLY. I TOOKED MY TRUCK BACK TO THE DEALER TO PAINT 6 BOLTS THAT WEREN'T PAINTED AND TO REPLACE THE DRIVER SIDE( MOPAR CHRYSLER RAM ) STEP BAR DUE TO GETTING RUSTED . THIS HAPPENED AT 5,894 MILES . NOW AT 6,700 MILES I WILL BE TAKING MY TRUCK BACK TO THE DEALER DUE TO RUST SHOWING ON BOLTS AND REAR BUMPER.
Mfg Campaign: 11083905
Recall Date: Apr 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
ON MARCH 2, 2018, AS I WAS STOPPED ON A HIGHWAY FOR A CAR IN FRONT OF ME STOPPED, WITH HIS BLINKER ON AND WAITING TO TURN IN A DRIVEWAY, I WAS REAR-ENDED BY SOMEONE DOING APPROX. 50 TO 55 MPH. ON IMPACT, MY DRIVER'S SEAT BROKE CAUSING ME TO LAY FLAT, RIPPING MY GRIP OFF THE STEERING WHEEL AND THEN GOING INTO ON COMING TRAFFIC WHICH CAUSED ME TO HEAD ON COLLIDE WITH A CHEV. AVALANCHE TOTALING ALL THREE VEHICLES. I INJURED MY NECK, LOWER AND MIDDLE BACK. ALSO, BRUISED MY SHOULDER, RIBS AND UPPER ARM. I HAVE TWO CONCERNS. I BELIEVE THERE SHOULD BE BETTER TESTING OF REAR-END COLLISIONS. I BELIEVE IF MY SEAT WOULD NOT HAVE BROKE, I WOULD HAVE STAYED IN CONTROL OF MY VEHICLE POSSIBLY PREVENTING MY TRUCK GOING INTO ONCOMING TRAFFIC. ALSO, MY BACK AND NECK WOULD NOT HAVE RECEIVED AS MUCH WHIPPING MOTION CAUSING MY INJURIES. MY SECOND CONCERN IS THE AIRBAGS NOT DEPLOYING IN THE HEAD ON COLLISION. THE AVALANCHE'S AIRBAGS DEPLOYED BUT MINE DID NOT. I WROTE CHRYSLER AN EMAIL REPORTING THE INCIDENT AND MY CONCERNS. THEY APPOINTED BOSCH EAA TO INVESTIGATE IT THE INCIDENT AND INSPECT MY TOTALED TRUCK AND REVIEW THE DATA FROM MY VEHICLE'S COMPUTER. BOSCH HAS TOLD ME THEY SENT THE INVESTIGATION REPORT TO CHRYSLER TO REVIEW AND THEY WILL RESPOND TO ME WITHIN THE NEXT TWO WEEKS. I BELIEVE MORE STRICTER TESTING SHOULD BE DONE AND SEATS SHOULD BE IMPROVED TO AVOIDED SEATS BREAKING IN COLLISIONS CAUSING INJURY AND DEATH TO FRONT AND REAR PASSENGERS. THESE ARE THE REFERENCE NUMBERS TO MY CASE WITH CHRYSLER. I HAVE A LOT OF PICTURES OF THE ACCIDENT SCENE AND VEHICLES IF NEEDED. THANK YOU. REFERENCE NUMBER: [XXX] EMAIL CASE NUMBER: [XXX] *TT *CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Corrective Action:
ON MARCH 2, 2018, AS I WAS STOPPED ON A HIGHWAY FOR A CAR IN FRONT OF ME STOPPED, WITH HIS BLINKER ON AND WAITING TO TURN IN A DRIVEWAY, I WAS REAR-ENDED BY SOMEONE DOING APPROX. 50 TO 55 MPH. ON IMPACT, MY DRIVER'S SEAT BROKE CAUSING ME TO LAY FLAT, RIPPING MY GRIP OFF THE STEERING WHEEL AND THEN GOING INTO ON COMING TRAFFIC WHICH CAUSED ME TO HEAD ON COLLIDE WITH A CHEV. AVALANCHE TOTALING ALL THREE VEHICLES. I INJURED MY NECK, LOWER AND MIDDLE BACK. ALSO, BRUISED MY SHOULDER, RIBS AND UPPER ARM. I HAVE TWO CONCERNS. I BELIEVE THERE SHOULD BE BETTER TESTING OF REAR-END COLLISIONS. I BELIEVE IF MY SEAT WOULD NOT HAVE BROKE, I WOULD HAVE STAYED IN CONTROL OF MY VEHICLE POSSIBLY PREVENTING MY TRUCK GOING INTO ONCOMING TRAFFIC. ALSO, MY BACK AND NECK WOULD NOT HAVE RECEIVED AS MUCH WHIPPING MOTION CAUSING MY INJURIES. MY SECOND CONCERN IS THE AIRBAGS NOT DEPLOYING IN THE HEAD ON COLLISION. THE AVALANCHE'S AIRBAGS DEPLOYED BUT MINE DID NOT. I WROTE CHRYSLER AN EMAIL REPORTING THE INCIDENT AND MY CONCERNS. THEY APPOINTED BOSCH EAA TO INVESTIGATE IT THE INCIDENT AND INSPECT MY TOTALED TRUCK AND REVIEW THE DATA FROM MY VEHICLE'S COMPUTER. BOSCH HAS TOLD ME THEY SENT THE INVESTIGATION REPORT TO CHRYSLER TO REVIEW AND THEY WILL RESPOND TO ME WITHIN THE NEXT TWO WEEKS. I BELIEVE MORE STRICTER TESTING SHOULD BE DONE AND SEATS SHOULD BE IMPROVED TO AVOIDED SEATS BREAKING IN COLLISIONS CAUSING INJURY AND DEATH TO FRONT AND REAR PASSENGERS. THESE ARE THE REFERENCE NUMBERS TO MY CASE WITH CHRYSLER. I HAVE A LOT OF PICTURES OF THE ACCIDENT SCENE AND VEHICLES IF NEEDED. THANK YOU. REFERENCE NUMBER: [XXX] EMAIL CASE NUMBER: [XXX] *TT *CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Additional Notes:
ON MARCH 2, 2018, AS I WAS STOPPED ON A HIGHWAY FOR A CAR IN FRONT OF ME STOPPED, WITH HIS BLINKER ON AND WAITING TO TURN IN A DRIVEWAY, I WAS REAR-ENDED BY SOMEONE DOING APPROX. 50 TO 55 MPH. ON IMPACT, MY DRIVER'S SEAT BROKE CAUSING ME TO LAY FLAT, RIPPING MY GRIP OFF THE STEERING WHEEL AND THEN GOING INTO ON COMING TRAFFIC WHICH CAUSED ME TO HEAD ON COLLIDE WITH A CHEV. AVALANCHE TOTALING ALL THREE VEHICLES. I INJURED MY NECK, LOWER AND MIDDLE BACK. ALSO, BRUISED MY SHOULDER, RIBS AND UPPER ARM. I HAVE TWO CONCERNS. I BELIEVE THERE SHOULD BE BETTER TESTING OF REAR-END COLLISIONS. I BELIEVE IF MY SEAT WOULD NOT HAVE BROKE, I WOULD HAVE STAYED IN CONTROL OF MY VEHICLE POSSIBLY PREVENTING MY TRUCK GOING INTO ONCOMING TRAFFIC. ALSO, MY BACK AND NECK WOULD NOT HAVE RECEIVED AS MUCH WHIPPING MOTION CAUSING MY INJURIES. MY SECOND CONCERN IS THE AIRBAGS NOT DEPLOYING IN THE HEAD ON COLLISION. THE AVALANCHE'S AIRBAGS DEPLOYED BUT MINE DID NOT. I WROTE CHRYSLER AN EMAIL REPORTING THE INCIDENT AND MY CONCERNS. THEY APPOINTED BOSCH EAA TO INVESTIGATE IT THE INCIDENT AND INSPECT MY TOTALED TRUCK AND REVIEW THE DATA FROM MY VEHICLE'S COMPUTER. BOSCH HAS TOLD ME THEY SENT THE INVESTIGATION REPORT TO CHRYSLER TO REVIEW AND THEY WILL RESPOND TO ME WITHIN THE NEXT TWO WEEKS. I BELIEVE MORE STRICTER TESTING SHOULD BE DONE AND SEATS SHOULD BE IMPROVED TO AVOIDED SEATS BREAKING IN COLLISIONS CAUSING INJURY AND DEATH TO FRONT AND REAR PASSENGERS. THESE ARE THE REFERENCE NUMBERS TO MY CASE WITH CHRYSLER. I HAVE A LOT OF PICTURES OF THE ACCIDENT SCENE AND VEHICLES IF NEEDED. THANK YOU. REFERENCE NUMBER: [XXX] EMAIL CASE NUMBER: [XXX] *TT *CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Mfg Campaign: 11083459
Recall Date: Apr 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
ON MARCH 2, 2018, AS I WAS STOPPED ON A HIGHWAY FOR A CAR IN FRONT OF ME STOPPED, WITH HIS BLINKER ON AND WAITING TO TURN IN A DRIVEWAY, I WAS REAR-ENDED BY SOMEONE DOING APPROX. 50 TO 55 MPH. ON IMPACT, MY DRIVER'S SEAT BROKE CAUSING ME TO LAY FLAT, RIPPING MY GRIP OFF THE STEERING WHEEL AND THEN GOING INTO ON COMING TRAFFIC WHICH CAUSED ME TO HEAD ON COLLIDE WITH A CHEV. AVALANCHE TOTALING ALL THREE VEHICLES. I INJURED MY NECK, LOWER AND MIDDLE BACK. ALSO, BRUISED MY SHOULDER, RIBS AND UPPER ARM. I HAVE TWO CONCERNS. I BELIEVE THERE SHOULD BE BETTER TESTING OF REAR-END COLLISIONS. I BELIEVE IF MY SEAT WOULD NOT HAVE BROKE, I WOULD HAVE STAYED IN CONTROL OF MY VEHICLE POSSIBLY PREVENTING MY TRUCK GOING INTO ONCOMING TRAFFIC. ALSO, MY BACK AND NECK WOULD NOT HAVE RECEIVED AS MUCH WHIPPING MOTION CAUSING MY INJURIES. MY SECOND CONCERN IS THE AIRBAGS NOT DEPLOYING IN THE HEAD ON COLLISION. THE AVALANCHE'S AIRBAGS DEPLOYED BUT MINE DID NOT. I WROTE CHRYSLER AN EMAIL REPORTING THE INCIDENT AND MY CONCERNS. THEY APPOINTED BOSCH EAA TO INVESTIGATE IT THE INCIDENT AND INSPECT MY TOTALED TRUCK AND REVIEW THE DATA FROM MY VEHICLE'S COMPUTER. BOSCH HAS TOLD ME THEY SENT THE INVESTIGATION REPORT TO CHRYSLER TO REVIEW AND THEY WILL RESPOND TO ME WITHIN THE NEXT TWO WEEKS. I BELIEVE MORE STRICTER TESTING SHOULD BE DONE AND SEATS SHOULD BE IMPROVED TO AVOIDED SEATS BREAKING IN COLLISIONS CAUSING INJURY AND DEATH TO FRONT AND REAR PASSENGERS. THESE ARE THE REFERENCE NUMBERS TO MY CASE WITH CHRYSLER. I HAVE A LOT OF PICTURES OF THE ACCIDENT SCENE AND VEHICLES IF NEEDED. THANK YOU. REFERENCE NUMBER: [XXX] EMAIL CASE NUMBER: [XXX] *TT *CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Corrective Action:
ON MARCH 2, 2018, AS I WAS STOPPED ON A HIGHWAY FOR A CAR IN FRONT OF ME STOPPED, WITH HIS BLINKER ON AND WAITING TO TURN IN A DRIVEWAY, I WAS REAR-ENDED BY SOMEONE DOING APPROX. 50 TO 55 MPH. ON IMPACT, MY DRIVER'S SEAT BROKE CAUSING ME TO LAY FLAT, RIPPING MY GRIP OFF THE STEERING WHEEL AND THEN GOING INTO ON COMING TRAFFIC WHICH CAUSED ME TO HEAD ON COLLIDE WITH A CHEV. AVALANCHE TOTALING ALL THREE VEHICLES. I INJURED MY NECK, LOWER AND MIDDLE BACK. ALSO, BRUISED MY SHOULDER, RIBS AND UPPER ARM. I HAVE TWO CONCERNS. I BELIEVE THERE SHOULD BE BETTER TESTING OF REAR-END COLLISIONS. I BELIEVE IF MY SEAT WOULD NOT HAVE BROKE, I WOULD HAVE STAYED IN CONTROL OF MY VEHICLE POSSIBLY PREVENTING MY TRUCK GOING INTO ONCOMING TRAFFIC. ALSO, MY BACK AND NECK WOULD NOT HAVE RECEIVED AS MUCH WHIPPING MOTION CAUSING MY INJURIES. MY SECOND CONCERN IS THE AIRBAGS NOT DEPLOYING IN THE HEAD ON COLLISION. THE AVALANCHE'S AIRBAGS DEPLOYED BUT MINE DID NOT. I WROTE CHRYSLER AN EMAIL REPORTING THE INCIDENT AND MY CONCERNS. THEY APPOINTED BOSCH EAA TO INVESTIGATE IT THE INCIDENT AND INSPECT MY TOTALED TRUCK AND REVIEW THE DATA FROM MY VEHICLE'S COMPUTER. BOSCH HAS TOLD ME THEY SENT THE INVESTIGATION REPORT TO CHRYSLER TO REVIEW AND THEY WILL RESPOND TO ME WITHIN THE NEXT TWO WEEKS. I BELIEVE MORE STRICTER TESTING SHOULD BE DONE AND SEATS SHOULD BE IMPROVED TO AVOIDED SEATS BREAKING IN COLLISIONS CAUSING INJURY AND DEATH TO FRONT AND REAR PASSENGERS. THESE ARE THE REFERENCE NUMBERS TO MY CASE WITH CHRYSLER. I HAVE A LOT OF PICTURES OF THE ACCIDENT SCENE AND VEHICLES IF NEEDED. THANK YOU. REFERENCE NUMBER: [XXX] EMAIL CASE NUMBER: [XXX] *TT *CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Additional Notes:
ON MARCH 2, 2018, AS I WAS STOPPED ON A HIGHWAY FOR A CAR IN FRONT OF ME STOPPED, WITH HIS BLINKER ON AND WAITING TO TURN IN A DRIVEWAY, I WAS REAR-ENDED BY SOMEONE DOING APPROX. 50 TO 55 MPH. ON IMPACT, MY DRIVER'S SEAT BROKE CAUSING ME TO LAY FLAT, RIPPING MY GRIP OFF THE STEERING WHEEL AND THEN GOING INTO ON COMING TRAFFIC WHICH CAUSED ME TO HEAD ON COLLIDE WITH A CHEV. AVALANCHE TOTALING ALL THREE VEHICLES. I INJURED MY NECK, LOWER AND MIDDLE BACK. ALSO, BRUISED MY SHOULDER, RIBS AND UPPER ARM. I HAVE TWO CONCERNS. I BELIEVE THERE SHOULD BE BETTER TESTING OF REAR-END COLLISIONS. I BELIEVE IF MY SEAT WOULD NOT HAVE BROKE, I WOULD HAVE STAYED IN CONTROL OF MY VEHICLE POSSIBLY PREVENTING MY TRUCK GOING INTO ONCOMING TRAFFIC. ALSO, MY BACK AND NECK WOULD NOT HAVE RECEIVED AS MUCH WHIPPING MOTION CAUSING MY INJURIES. MY SECOND CONCERN IS THE AIRBAGS NOT DEPLOYING IN THE HEAD ON COLLISION. THE AVALANCHE'S AIRBAGS DEPLOYED BUT MINE DID NOT. I WROTE CHRYSLER AN EMAIL REPORTING THE INCIDENT AND MY CONCERNS. THEY APPOINTED BOSCH EAA TO INVESTIGATE IT THE INCIDENT AND INSPECT MY TOTALED TRUCK AND REVIEW THE DATA FROM MY VEHICLE'S COMPUTER. BOSCH HAS TOLD ME THEY SENT THE INVESTIGATION REPORT TO CHRYSLER TO REVIEW AND THEY WILL RESPOND TO ME WITHIN THE NEXT TWO WEEKS. I BELIEVE MORE STRICTER TESTING SHOULD BE DONE AND SEATS SHOULD BE IMPROVED TO AVOIDED SEATS BREAKING IN COLLISIONS CAUSING INJURY AND DEATH TO FRONT AND REAR PASSENGERS. THESE ARE THE REFERENCE NUMBERS TO MY CASE WITH CHRYSLER. I HAVE A LOT OF PICTURES OF THE ACCIDENT SCENE AND VEHICLES IF NEEDED. THANK YOU. REFERENCE NUMBER: [XXX] EMAIL CASE NUMBER: [XXX] *TT *CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Mfg Campaign: 11083459
Recall Date: Apr 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE UNLATCHED AND DROPPED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STATELINE CHRYSLER JEEP DODGE RAM (LOCATED AT 800 GOLD RD, FORT MILL, SC) WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,462.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE UNLATCHED AND DROPPED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STATELINE CHRYSLER JEEP DODGE RAM (LOCATED AT 800 GOLD RD, FORT MILL, SC) WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,462.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE UNLATCHED AND DROPPED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STATELINE CHRYSLER JEEP DODGE RAM (LOCATED AT 800 GOLD RD, FORT MILL, SC) WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,462.
Mfg Campaign: 11082654
Recall Date: Apr 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE UNLATCHED AND DROPPED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STATELINE CHRYSLER JEEP DODGE RAM (LOCATED AT 800 GOLD RD, FORT MILL, SC) WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,462.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE UNLATCHED AND DROPPED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STATELINE CHRYSLER JEEP DODGE RAM (LOCATED AT 800 GOLD RD, FORT MILL, SC) WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,462.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE UNLATCHED AND DROPPED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STATELINE CHRYSLER JEEP DODGE RAM (LOCATED AT 800 GOLD RD, FORT MILL, SC) WHERE IT WAS DIAGNOSED THAT THE LATCHES NEEDED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,462.
Mfg Campaign: 11082654
Recall Date: Apr 3, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHEN UNDER ACCELERATION IN ANY GEAR, FROM 2000 TO 2500 RPM THERE IS A BUZZY FEELING VIBRATION IN THE FLOOR, GAS PEDAL AND STEERING WHEEL. TAKEN VEHICLE TO 2 SEPARATE DEALERS WHO CLAIM "NORMAL CHARACTERISTIC", HOWEVER THIS ISSUE DID NOT START OCCURING UNTIL THE VEHICLE HAD ABOUT 1000 MILES ON IT.
Corrective Action:
WHEN UNDER ACCELERATION IN ANY GEAR, FROM 2000 TO 2500 RPM THERE IS A BUZZY FEELING VIBRATION IN THE FLOOR, GAS PEDAL AND STEERING WHEEL. TAKEN VEHICLE TO 2 SEPARATE DEALERS WHO CLAIM "NORMAL CHARACTERISTIC", HOWEVER THIS ISSUE DID NOT START OCCURING UNTIL THE VEHICLE HAD ABOUT 1000 MILES ON IT.
Additional Notes:
WHEN UNDER ACCELERATION IN ANY GEAR, FROM 2000 TO 2500 RPM THERE IS A BUZZY FEELING VIBRATION IN THE FLOOR, GAS PEDAL AND STEERING WHEEL. TAKEN VEHICLE TO 2 SEPARATE DEALERS WHO CLAIM "NORMAL CHARACTERISTIC", HOWEVER THIS ISSUE DID NOT START OCCURING UNTIL THE VEHICLE HAD ABOUT 1000 MILES ON IT.
Mfg Campaign: 11079143
Recall Date: Mar 14, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN UNDER ACCELERATION IN ANY GEAR, FROM 2000 TO 2500 RPM THERE IS A BUZZY FEELING VIBRATION IN THE FLOOR, GAS PEDAL AND STEERING WHEEL. TAKEN VEHICLE TO 2 SEPARATE DEALERS WHO CLAIM "NORMAL CHARACTERISTIC", HOWEVER THIS ISSUE DID NOT START OCCURING UNTIL THE VEHICLE HAD ABOUT 1000 MILES ON IT.
Corrective Action:
WHEN UNDER ACCELERATION IN ANY GEAR, FROM 2000 TO 2500 RPM THERE IS A BUZZY FEELING VIBRATION IN THE FLOOR, GAS PEDAL AND STEERING WHEEL. TAKEN VEHICLE TO 2 SEPARATE DEALERS WHO CLAIM "NORMAL CHARACTERISTIC", HOWEVER THIS ISSUE DID NOT START OCCURING UNTIL THE VEHICLE HAD ABOUT 1000 MILES ON IT.
Additional Notes:
WHEN UNDER ACCELERATION IN ANY GEAR, FROM 2000 TO 2500 RPM THERE IS A BUZZY FEELING VIBRATION IN THE FLOOR, GAS PEDAL AND STEERING WHEEL. TAKEN VEHICLE TO 2 SEPARATE DEALERS WHO CLAIM "NORMAL CHARACTERISTIC", HOWEVER THIS ISSUE DID NOT START OCCURING UNTIL THE VEHICLE HAD ABOUT 1000 MILES ON IT.
Mfg Campaign: 11079143
Recall Date: Mar 14, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHEN UNDER ACCELERATION IN ANY GEAR, FROM 2000 TO 2500 RPM THERE IS A BUZZY FEELING VIBRATION IN THE FLOOR, GAS PEDAL AND STEERING WHEEL. TAKEN VEHICLE TO 2 SEPARATE DEALERS WHO CLAIM "NORMAL CHARACTERISTIC", HOWEVER THIS ISSUE DID NOT START OCCURING UNTIL THE VEHICLE HAD ABOUT 1000 MILES ON IT.
Corrective Action:
WHEN UNDER ACCELERATION IN ANY GEAR, FROM 2000 TO 2500 RPM THERE IS A BUZZY FEELING VIBRATION IN THE FLOOR, GAS PEDAL AND STEERING WHEEL. TAKEN VEHICLE TO 2 SEPARATE DEALERS WHO CLAIM "NORMAL CHARACTERISTIC", HOWEVER THIS ISSUE DID NOT START OCCURING UNTIL THE VEHICLE HAD ABOUT 1000 MILES ON IT.
Additional Notes:
WHEN UNDER ACCELERATION IN ANY GEAR, FROM 2000 TO 2500 RPM THERE IS A BUZZY FEELING VIBRATION IN THE FLOOR, GAS PEDAL AND STEERING WHEEL. TAKEN VEHICLE TO 2 SEPARATE DEALERS WHO CLAIM "NORMAL CHARACTERISTIC", HOWEVER THIS ISSUE DID NOT START OCCURING UNTIL THE VEHICLE HAD ABOUT 1000 MILES ON IT.
Mfg Campaign: 11079143
Recall Date: Mar 14, 2018
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE LOW BEAM HEADLIGHTS ILLUMINATED VERY DIMLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE LOW BEAM HEADLIGHTS ILLUMINATED VERY DIMLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE LOW BEAM HEADLIGHTS ILLUMINATED VERY DIMLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Mfg Campaign: 11078391
Recall Date: Mar 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A DRIVEWAY ON A SLIGHT INCLINE WITH THE PARKING BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS AND STRUCK A TREE. THE VEHICLE WAS NOT TAKEN TO THE DEALER; HOWEVER, SOUTHERN MAINE MOTORS IN SACO, MAINE WAS CONTACTED BY PHONE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A DRIVEWAY ON A SLIGHT INCLINE WITH THE PARKING BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS AND STRUCK A TREE. THE VEHICLE WAS NOT TAKEN TO THE DEALER; HOWEVER, SOUTHERN MAINE MOTORS IN SACO, MAINE WAS CONTACTED BY PHONE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A DRIVEWAY ON A SLIGHT INCLINE WITH THE PARKING BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS AND STRUCK A TREE. THE VEHICLE WAS NOT TAKEN TO THE DEALER; HOWEVER, SOUTHERN MAINE MOTORS IN SACO, MAINE WAS CONTACTED BY PHONE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Mfg Campaign: 11074241
Recall Date: Feb 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
PARKING BRAKE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A DRIVEWAY ON A SLIGHT INCLINE WITH THE PARKING BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS AND STRUCK A TREE. THE VEHICLE WAS NOT TAKEN TO THE DEALER; HOWEVER, SOUTHERN MAINE MOTORS IN SACO, MAINE WAS CONTACTED BY PHONE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A DRIVEWAY ON A SLIGHT INCLINE WITH THE PARKING BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS AND STRUCK A TREE. THE VEHICLE WAS NOT TAKEN TO THE DEALER; HOWEVER, SOUTHERN MAINE MOTORS IN SACO, MAINE WAS CONTACTED BY PHONE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A DRIVEWAY ON A SLIGHT INCLINE WITH THE PARKING BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS AND STRUCK A TREE. THE VEHICLE WAS NOT TAKEN TO THE DEALER; HOWEVER, SOUTHERN MAINE MOTORS IN SACO, MAINE WAS CONTACTED BY PHONE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Mfg Campaign: 11074241
Recall Date: Feb 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY TAILGATE ON MY PICK-UP FALLS OPEN RANDOMLY. SUPPOSEDLY THE LOCK MECHANISM HAS A TAB THAT IS PRONE TO BREAK OFF WHEN THE TAILGATE LOCKS AUTOMATICALLY WITH THE DOOR LOCKS. THIS CAUSES THE MECHANISM TO ENGAGE TO OPEN AND THE TAILGATE FALLS OPEN RANDOMLY. THIS COULD BE CATASTROPHIC IF I AM HAULING SOMETHING ON THE HIGHWAY AND THE TAILGATE FLIES OPEN SPILLING THE LOAD ON THE HIGHWAY. SHOULD BE A RECALL FOR SAFETY.
Corrective Action:
MY TAILGATE ON MY PICK-UP FALLS OPEN RANDOMLY. SUPPOSEDLY THE LOCK MECHANISM HAS A TAB THAT IS PRONE TO BREAK OFF WHEN THE TAILGATE LOCKS AUTOMATICALLY WITH THE DOOR LOCKS. THIS CAUSES THE MECHANISM TO ENGAGE TO OPEN AND THE TAILGATE FALLS OPEN RANDOMLY. THIS COULD BE CATASTROPHIC IF I AM HAULING SOMETHING ON THE HIGHWAY AND THE TAILGATE FLIES OPEN SPILLING THE LOAD ON THE HIGHWAY. SHOULD BE A RECALL FOR SAFETY.
Additional Notes:
MY TAILGATE ON MY PICK-UP FALLS OPEN RANDOMLY. SUPPOSEDLY THE LOCK MECHANISM HAS A TAB THAT IS PRONE TO BREAK OFF WHEN THE TAILGATE LOCKS AUTOMATICALLY WITH THE DOOR LOCKS. THIS CAUSES THE MECHANISM TO ENGAGE TO OPEN AND THE TAILGATE FALLS OPEN RANDOMLY. THIS COULD BE CATASTROPHIC IF I AM HAULING SOMETHING ON THE HIGHWAY AND THE TAILGATE FLIES OPEN SPILLING THE LOAD ON THE HIGHWAY. SHOULD BE A RECALL FOR SAFETY.
Mfg Campaign: 11074376
Recall Date: Feb 22, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE TEMPERATURE WAS BELOW 30 DEGREES, THE RPMS INCREASED TO APPROXIMATELY 1,100 WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSSELL BARNETT FORD (4055 TULLAHOMA HWY, WINCHESTER, TN 37398) WHERE IT WAS DIAGNOSED THAT THE FLASH SYSTEM NEEDED TO BE RESET AND THE THROTTLE BODY NEEDED TO BE REPLACED. ADDITIONALLY, THE DEALER INSTALLED AN AMBIENT TEMPERATURE SENSOR. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: [XXX]. THE CONTACT WAS REFERRED TO A RESOLUTION TEAM. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 92,003. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE TEMPERATURE WAS BELOW 30 DEGREES, THE RPMS INCREASED TO APPROXIMATELY 1,100 WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSSELL BARNETT FORD (4055 TULLAHOMA HWY, WINCHESTER, TN 37398) WHERE IT WAS DIAGNOSED THAT THE FLASH SYSTEM NEEDED TO BE RESET AND THE THROTTLE BODY NEEDED TO BE REPLACED. ADDITIONALLY, THE DEALER INSTALLED AN AMBIENT TEMPERATURE SENSOR. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: [XXX]. THE CONTACT WAS REFERRED TO A RESOLUTION TEAM. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 92,003. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE TEMPERATURE WAS BELOW 30 DEGREES, THE RPMS INCREASED TO APPROXIMATELY 1,100 WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSSELL BARNETT FORD (4055 TULLAHOMA HWY, WINCHESTER, TN 37398) WHERE IT WAS DIAGNOSED THAT THE FLASH SYSTEM NEEDED TO BE RESET AND THE THROTTLE BODY NEEDED TO BE REPLACED. ADDITIONALLY, THE DEALER INSTALLED AN AMBIENT TEMPERATURE SENSOR. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: [XXX]. THE CONTACT WAS REFERRED TO A RESOLUTION TEAM. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 92,003. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11071545
Recall Date: Feb 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE TEMPERATURE WAS BELOW 30 DEGREES, THE RPMS INCREASED TO APPROXIMATELY 1,100 WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSSELL BARNETT FORD (4055 TULLAHOMA HWY, WINCHESTER, TN 37398) WHERE IT WAS DIAGNOSED THAT THE FLASH SYSTEM NEEDED TO BE RESET AND THE THROTTLE BODY NEEDED TO BE REPLACED. ADDITIONALLY, THE DEALER INSTALLED AN AMBIENT TEMPERATURE SENSOR. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: [XXX]. THE CONTACT WAS REFERRED TO A RESOLUTION TEAM. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 92,003. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE TEMPERATURE WAS BELOW 30 DEGREES, THE RPMS INCREASED TO APPROXIMATELY 1,100 WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSSELL BARNETT FORD (4055 TULLAHOMA HWY, WINCHESTER, TN 37398) WHERE IT WAS DIAGNOSED THAT THE FLASH SYSTEM NEEDED TO BE RESET AND THE THROTTLE BODY NEEDED TO BE REPLACED. ADDITIONALLY, THE DEALER INSTALLED AN AMBIENT TEMPERATURE SENSOR. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: [XXX]. THE CONTACT WAS REFERRED TO A RESOLUTION TEAM. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 92,003. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHEN THE TEMPERATURE WAS BELOW 30 DEGREES, THE RPMS INCREASED TO APPROXIMATELY 1,100 WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSSELL BARNETT FORD (4055 TULLAHOMA HWY, WINCHESTER, TN 37398) WHERE IT WAS DIAGNOSED THAT THE FLASH SYSTEM NEEDED TO BE RESET AND THE THROTTLE BODY NEEDED TO BE REPLACED. ADDITIONALLY, THE DEALER INSTALLED AN AMBIENT TEMPERATURE SENSOR. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: [XXX]. THE CONTACT WAS REFERRED TO A RESOLUTION TEAM. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 92,003. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11071545
Recall Date: Feb 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
MY TRUCK ROLLED 6 FOOT BACKWARDS IN MY DRIVEWAY. THE VEHICLE HAD BEEN PARKED AT 9 PM THE PREVIOUS EVENING AND AT 10:56 THE TRUCK BEGAN TO ROLL IT TOOK ALMOST A MINUTE AND ROLLED APPROXIMATELY 6 FEET IN REVERSE. THE TRUCK WAS IN PARK LOCKED AND EMPTY. I HAVE A VIDEO FROM MY HOME SECURITY CAMERAS SHOWING THIS. THE RESPONSE I GOT BACK FROM MY DEALER SAID THAT I SHOULD BE SURE TO APPLY THE PARKING BRAKE.
Corrective Action:
MY TRUCK ROLLED 6 FOOT BACKWARDS IN MY DRIVEWAY. THE VEHICLE HAD BEEN PARKED AT 9 PM THE PREVIOUS EVENING AND AT 10:56 THE TRUCK BEGAN TO ROLL IT TOOK ALMOST A MINUTE AND ROLLED APPROXIMATELY 6 FEET IN REVERSE. THE TRUCK WAS IN PARK LOCKED AND EMPTY. I HAVE A VIDEO FROM MY HOME SECURITY CAMERAS SHOWING THIS. THE RESPONSE I GOT BACK FROM MY DEALER SAID THAT I SHOULD BE SURE TO APPLY THE PARKING BRAKE.
Additional Notes:
MY TRUCK ROLLED 6 FOOT BACKWARDS IN MY DRIVEWAY. THE VEHICLE HAD BEEN PARKED AT 9 PM THE PREVIOUS EVENING AND AT 10:56 THE TRUCK BEGAN TO ROLL IT TOOK ALMOST A MINUTE AND ROLLED APPROXIMATELY 6 FEET IN REVERSE. THE TRUCK WAS IN PARK LOCKED AND EMPTY. I HAVE A VIDEO FROM MY HOME SECURITY CAMERAS SHOWING THIS. THE RESPONSE I GOT BACK FROM MY DEALER SAID THAT I SHOULD BE SURE TO APPLY THE PARKING BRAKE.
Mfg Campaign: 11071577
Recall Date: Feb 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY TRUCK ROLLED 6 FOOT BACKWARDS IN MY DRIVEWAY. THE VEHICLE HAD BEEN PARKED AT 9 PM THE PREVIOUS EVENING AND AT 10:56 THE TRUCK BEGAN TO ROLL IT TOOK ALMOST A MINUTE AND ROLLED APPROXIMATELY 6 FEET IN REVERSE. THE TRUCK WAS IN PARK LOCKED AND EMPTY. I HAVE A VIDEO FROM MY HOME SECURITY CAMERAS SHOWING THIS. THE RESPONSE I GOT BACK FROM MY DEALER SAID THAT I SHOULD BE SURE TO APPLY THE PARKING BRAKE.
Corrective Action:
MY TRUCK ROLLED 6 FOOT BACKWARDS IN MY DRIVEWAY. THE VEHICLE HAD BEEN PARKED AT 9 PM THE PREVIOUS EVENING AND AT 10:56 THE TRUCK BEGAN TO ROLL IT TOOK ALMOST A MINUTE AND ROLLED APPROXIMATELY 6 FEET IN REVERSE. THE TRUCK WAS IN PARK LOCKED AND EMPTY. I HAVE A VIDEO FROM MY HOME SECURITY CAMERAS SHOWING THIS. THE RESPONSE I GOT BACK FROM MY DEALER SAID THAT I SHOULD BE SURE TO APPLY THE PARKING BRAKE.
Additional Notes:
MY TRUCK ROLLED 6 FOOT BACKWARDS IN MY DRIVEWAY. THE VEHICLE HAD BEEN PARKED AT 9 PM THE PREVIOUS EVENING AND AT 10:56 THE TRUCK BEGAN TO ROLL IT TOOK ALMOST A MINUTE AND ROLLED APPROXIMATELY 6 FEET IN REVERSE. THE TRUCK WAS IN PARK LOCKED AND EMPTY. I HAVE A VIDEO FROM MY HOME SECURITY CAMERAS SHOWING THIS. THE RESPONSE I GOT BACK FROM MY DEALER SAID THAT I SHOULD BE SURE TO APPLY THE PARKING BRAKE.
Mfg Campaign: 11071577
Recall Date: Feb 7, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE HAS HAD 4 COMPLETE SET OF TIRES, PLUS 2.... VEHICLE STARTS SHAKING AND WOBBLE WHILE DRIVING AT 68-72MPH. RAM REFUSES TO LOOK INTO THIS. SOMETHING I THINK IN DRIVE LINE OR REAR CAUSING ALL THESE PROBLEM. SOMETHING IS CAUSING TIRE DAMAGE..OUT OF ROUND AND RADIAL RUN OUT. SHAKING AND WOBBLE HAVE NEVER STOP WITH ALL THESE TIRES AND BALANCES. I HAVE ALL RO'S IF WANTED
Corrective Action:
VEHICLE HAS HAD 4 COMPLETE SET OF TIRES, PLUS 2.... VEHICLE STARTS SHAKING AND WOBBLE WHILE DRIVING AT 68-72MPH. RAM REFUSES TO LOOK INTO THIS. SOMETHING I THINK IN DRIVE LINE OR REAR CAUSING ALL THESE PROBLEM. SOMETHING IS CAUSING TIRE DAMAGE..OUT OF ROUND AND RADIAL RUN OUT. SHAKING AND WOBBLE HAVE NEVER STOP WITH ALL THESE TIRES AND BALANCES. I HAVE ALL RO'S IF WANTED
Additional Notes:
VEHICLE HAS HAD 4 COMPLETE SET OF TIRES, PLUS 2.... VEHICLE STARTS SHAKING AND WOBBLE WHILE DRIVING AT 68-72MPH. RAM REFUSES TO LOOK INTO THIS. SOMETHING I THINK IN DRIVE LINE OR REAR CAUSING ALL THESE PROBLEM. SOMETHING IS CAUSING TIRE DAMAGE..OUT OF ROUND AND RADIAL RUN OUT. SHAKING AND WOBBLE HAVE NEVER STOP WITH ALL THESE TIRES AND BALANCES. I HAVE ALL RO'S IF WANTED
Mfg Campaign: 11066697
Recall Date: Feb 2, 2018
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