Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T45
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Consumer Complaints
995 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TOOK DELIVERY OF NEW 2017 DODGE RAM 1500 AND TWO DAYS LATER TOWED MY BOAT (18') TO LAUNCH TO GO FISHING. STOPPED ON RAMP LEADING TO WATER WITH ENGINE RUNNING AND PUT IN PARK TO UNHOOK BOAT FROM TRAILER. WHEN I LET ME FOOT OFF BRAKE, THE VEHICLE STARTED SLOWLY CREEPING BACKWARDS TO THE WATER. I WAS STUNNED AND HIT BRAKE AGAIN AND THEN APPLIED EMERGENCY BRAKE. I HAVE DONE THIS AT LEAST A HUNDRED TIMES WITH OTHER VEHICLES AND NEVER HAS ONE NOT HELD IN PLACE ON THE RAMP AND I HAVE NEVER USED MY EMERGENCY BRAKE. UPON COMPLETION OF UNHOOKING BOAT, I THEN COULD NOT FIGURE OUT HOW TO RELEASE EMERGENCY BRAKE AS IT IS NOT MARKED WELL. GOT OUT OF VEHICLE AND NOTICED A SYMBOL ON THE PLASTIC ABOVE THE FOOT PEDAL. LIFTED UP AND IT RELEASED THE EMERGENCY BRAKE AND AGAIN VEHICLE STARTED BACKING UP INTO THE WATER. I HAD TO IMMEDIATELY JUMP IN THE TRUCK AND HIT THE BRAKES JUST IN TIME AS IT HIT THE WATER. I HAVE REVIEWED THIS ISSUE AND IT APPEARS TO BE FOCUSED ON 2013 - 2016 MODEL YEARS. HOWEVER, THIS IS A BRAND NEW 2017. I CAN ATTEST THAT THE KNOB WAS 100% IN THE PARK POSITION WHEN THIS HAPPENED AND MY FATHER AND SON WITNESSED THIS EVENT. I HAVE AN APPOINTMENT TOMORROW AT DEALERSHIP BUT SERVICE MANAGER WAS NOT AWARE OF ANY ISSUES OR POTENTIAL FIX. I AM GUESSING WE COULD DUPLICATE THE PROBLEM ON THE BOAT RAMP IN THE FUTURE. THIS IS INCREDIBLY DANGEROUS AND I CANNOT HAVE A VEHICLE THAT CANNOT STAY IN PLACE WHILE PARKED!
Corrective Action:
TOOK DELIVERY OF NEW 2017 DODGE RAM 1500 AND TWO DAYS LATER TOWED MY BOAT (18') TO LAUNCH TO GO FISHING. STOPPED ON RAMP LEADING TO WATER WITH ENGINE RUNNING AND PUT IN PARK TO UNHOOK BOAT FROM TRAILER. WHEN I LET ME FOOT OFF BRAKE, THE VEHICLE STARTED SLOWLY CREEPING BACKWARDS TO THE WATER. I WAS STUNNED AND HIT BRAKE AGAIN AND THEN APPLIED EMERGENCY BRAKE. I HAVE DONE THIS AT LEAST A HUNDRED TIMES WITH OTHER VEHICLES AND NEVER HAS ONE NOT HELD IN PLACE ON THE RAMP AND I HAVE NEVER USED MY EMERGENCY BRAKE. UPON COMPLETION OF UNHOOKING BOAT, I THEN COULD NOT FIGURE OUT HOW TO RELEASE EMERGENCY BRAKE AS IT IS NOT MARKED WELL. GOT OUT OF VEHICLE AND NOTICED A SYMBOL ON THE PLASTIC ABOVE THE FOOT PEDAL. LIFTED UP AND IT RELEASED THE EMERGENCY BRAKE AND AGAIN VEHICLE STARTED BACKING UP INTO THE WATER. I HAD TO IMMEDIATELY JUMP IN THE TRUCK AND HIT THE BRAKES JUST IN TIME AS IT HIT THE WATER. I HAVE REVIEWED THIS ISSUE AND IT APPEARS TO BE FOCUSED ON 2013 - 2016 MODEL YEARS. HOWEVER, THIS IS A BRAND NEW 2017. I CAN ATTEST THAT THE KNOB WAS 100% IN THE PARK POSITION WHEN THIS HAPPENED AND MY FATHER AND SON WITNESSED THIS EVENT. I HAVE AN APPOINTMENT TOMORROW AT DEALERSHIP BUT SERVICE MANAGER WAS NOT AWARE OF ANY ISSUES OR POTENTIAL FIX. I AM GUESSING WE COULD DUPLICATE THE PROBLEM ON THE BOAT RAMP IN THE FUTURE. THIS IS INCREDIBLY DANGEROUS AND I CANNOT HAVE A VEHICLE THAT CANNOT STAY IN PLACE WHILE PARKED!
Additional Notes:
TOOK DELIVERY OF NEW 2017 DODGE RAM 1500 AND TWO DAYS LATER TOWED MY BOAT (18') TO LAUNCH TO GO FISHING. STOPPED ON RAMP LEADING TO WATER WITH ENGINE RUNNING AND PUT IN PARK TO UNHOOK BOAT FROM TRAILER. WHEN I LET ME FOOT OFF BRAKE, THE VEHICLE STARTED SLOWLY CREEPING BACKWARDS TO THE WATER. I WAS STUNNED AND HIT BRAKE AGAIN AND THEN APPLIED EMERGENCY BRAKE. I HAVE DONE THIS AT LEAST A HUNDRED TIMES WITH OTHER VEHICLES AND NEVER HAS ONE NOT HELD IN PLACE ON THE RAMP AND I HAVE NEVER USED MY EMERGENCY BRAKE. UPON COMPLETION OF UNHOOKING BOAT, I THEN COULD NOT FIGURE OUT HOW TO RELEASE EMERGENCY BRAKE AS IT IS NOT MARKED WELL. GOT OUT OF VEHICLE AND NOTICED A SYMBOL ON THE PLASTIC ABOVE THE FOOT PEDAL. LIFTED UP AND IT RELEASED THE EMERGENCY BRAKE AND AGAIN VEHICLE STARTED BACKING UP INTO THE WATER. I HAD TO IMMEDIATELY JUMP IN THE TRUCK AND HIT THE BRAKES JUST IN TIME AS IT HIT THE WATER. I HAVE REVIEWED THIS ISSUE AND IT APPEARS TO BE FOCUSED ON 2013 - 2016 MODEL YEARS. HOWEVER, THIS IS A BRAND NEW 2017. I CAN ATTEST THAT THE KNOB WAS 100% IN THE PARK POSITION WHEN THIS HAPPENED AND MY FATHER AND SON WITNESSED THIS EVENT. I HAVE AN APPOINTMENT TOMORROW AT DEALERSHIP BUT SERVICE MANAGER WAS NOT AWARE OF ANY ISSUES OR POTENTIAL FIX. I AM GUESSING WE COULD DUPLICATE THE PROBLEM ON THE BOAT RAMP IN THE FUTURE. THIS IS INCREDIBLY DANGEROUS AND I CANNOT HAVE A VEHICLE THAT CANNOT STAY IN PLACE WHILE PARKED!
Mfg Campaign: 11011743
Recall Date: Jul 31, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TOOK DELIVERY OF NEW 2017 DODGE RAM 1500 AND TWO DAYS LATER TOWED MY BOAT (18') TO LAUNCH TO GO FISHING. STOPPED ON RAMP LEADING TO WATER WITH ENGINE RUNNING AND PUT IN PARK TO UNHOOK BOAT FROM TRAILER. WHEN I LET ME FOOT OFF BRAKE, THE VEHICLE STARTED SLOWLY CREEPING BACKWARDS TO THE WATER. I WAS STUNNED AND HIT BRAKE AGAIN AND THEN APPLIED EMERGENCY BRAKE. I HAVE DONE THIS AT LEAST A HUNDRED TIMES WITH OTHER VEHICLES AND NEVER HAS ONE NOT HELD IN PLACE ON THE RAMP AND I HAVE NEVER USED MY EMERGENCY BRAKE. UPON COMPLETION OF UNHOOKING BOAT, I THEN COULD NOT FIGURE OUT HOW TO RELEASE EMERGENCY BRAKE AS IT IS NOT MARKED WELL. GOT OUT OF VEHICLE AND NOTICED A SYMBOL ON THE PLASTIC ABOVE THE FOOT PEDAL. LIFTED UP AND IT RELEASED THE EMERGENCY BRAKE AND AGAIN VEHICLE STARTED BACKING UP INTO THE WATER. I HAD TO IMMEDIATELY JUMP IN THE TRUCK AND HIT THE BRAKES JUST IN TIME AS IT HIT THE WATER. I HAVE REVIEWED THIS ISSUE AND IT APPEARS TO BE FOCUSED ON 2013 - 2016 MODEL YEARS. HOWEVER, THIS IS A BRAND NEW 2017. I CAN ATTEST THAT THE KNOB WAS 100% IN THE PARK POSITION WHEN THIS HAPPENED AND MY FATHER AND SON WITNESSED THIS EVENT. I HAVE AN APPOINTMENT TOMORROW AT DEALERSHIP BUT SERVICE MANAGER WAS NOT AWARE OF ANY ISSUES OR POTENTIAL FIX. I AM GUESSING WE COULD DUPLICATE THE PROBLEM ON THE BOAT RAMP IN THE FUTURE. THIS IS INCREDIBLY DANGEROUS AND I CANNOT HAVE A VEHICLE THAT CANNOT STAY IN PLACE WHILE PARKED!
Corrective Action:
TOOK DELIVERY OF NEW 2017 DODGE RAM 1500 AND TWO DAYS LATER TOWED MY BOAT (18') TO LAUNCH TO GO FISHING. STOPPED ON RAMP LEADING TO WATER WITH ENGINE RUNNING AND PUT IN PARK TO UNHOOK BOAT FROM TRAILER. WHEN I LET ME FOOT OFF BRAKE, THE VEHICLE STARTED SLOWLY CREEPING BACKWARDS TO THE WATER. I WAS STUNNED AND HIT BRAKE AGAIN AND THEN APPLIED EMERGENCY BRAKE. I HAVE DONE THIS AT LEAST A HUNDRED TIMES WITH OTHER VEHICLES AND NEVER HAS ONE NOT HELD IN PLACE ON THE RAMP AND I HAVE NEVER USED MY EMERGENCY BRAKE. UPON COMPLETION OF UNHOOKING BOAT, I THEN COULD NOT FIGURE OUT HOW TO RELEASE EMERGENCY BRAKE AS IT IS NOT MARKED WELL. GOT OUT OF VEHICLE AND NOTICED A SYMBOL ON THE PLASTIC ABOVE THE FOOT PEDAL. LIFTED UP AND IT RELEASED THE EMERGENCY BRAKE AND AGAIN VEHICLE STARTED BACKING UP INTO THE WATER. I HAD TO IMMEDIATELY JUMP IN THE TRUCK AND HIT THE BRAKES JUST IN TIME AS IT HIT THE WATER. I HAVE REVIEWED THIS ISSUE AND IT APPEARS TO BE FOCUSED ON 2013 - 2016 MODEL YEARS. HOWEVER, THIS IS A BRAND NEW 2017. I CAN ATTEST THAT THE KNOB WAS 100% IN THE PARK POSITION WHEN THIS HAPPENED AND MY FATHER AND SON WITNESSED THIS EVENT. I HAVE AN APPOINTMENT TOMORROW AT DEALERSHIP BUT SERVICE MANAGER WAS NOT AWARE OF ANY ISSUES OR POTENTIAL FIX. I AM GUESSING WE COULD DUPLICATE THE PROBLEM ON THE BOAT RAMP IN THE FUTURE. THIS IS INCREDIBLY DANGEROUS AND I CANNOT HAVE A VEHICLE THAT CANNOT STAY IN PLACE WHILE PARKED!
Additional Notes:
TOOK DELIVERY OF NEW 2017 DODGE RAM 1500 AND TWO DAYS LATER TOWED MY BOAT (18') TO LAUNCH TO GO FISHING. STOPPED ON RAMP LEADING TO WATER WITH ENGINE RUNNING AND PUT IN PARK TO UNHOOK BOAT FROM TRAILER. WHEN I LET ME FOOT OFF BRAKE, THE VEHICLE STARTED SLOWLY CREEPING BACKWARDS TO THE WATER. I WAS STUNNED AND HIT BRAKE AGAIN AND THEN APPLIED EMERGENCY BRAKE. I HAVE DONE THIS AT LEAST A HUNDRED TIMES WITH OTHER VEHICLES AND NEVER HAS ONE NOT HELD IN PLACE ON THE RAMP AND I HAVE NEVER USED MY EMERGENCY BRAKE. UPON COMPLETION OF UNHOOKING BOAT, I THEN COULD NOT FIGURE OUT HOW TO RELEASE EMERGENCY BRAKE AS IT IS NOT MARKED WELL. GOT OUT OF VEHICLE AND NOTICED A SYMBOL ON THE PLASTIC ABOVE THE FOOT PEDAL. LIFTED UP AND IT RELEASED THE EMERGENCY BRAKE AND AGAIN VEHICLE STARTED BACKING UP INTO THE WATER. I HAD TO IMMEDIATELY JUMP IN THE TRUCK AND HIT THE BRAKES JUST IN TIME AS IT HIT THE WATER. I HAVE REVIEWED THIS ISSUE AND IT APPEARS TO BE FOCUSED ON 2013 - 2016 MODEL YEARS. HOWEVER, THIS IS A BRAND NEW 2017. I CAN ATTEST THAT THE KNOB WAS 100% IN THE PARK POSITION WHEN THIS HAPPENED AND MY FATHER AND SON WITNESSED THIS EVENT. I HAVE AN APPOINTMENT TOMORROW AT DEALERSHIP BUT SERVICE MANAGER WAS NOT AWARE OF ANY ISSUES OR POTENTIAL FIX. I AM GUESSING WE COULD DUPLICATE THE PROBLEM ON THE BOAT RAMP IN THE FUTURE. THIS IS INCREDIBLY DANGEROUS AND I CANNOT HAVE A VEHICLE THAT CANNOT STAY IN PLACE WHILE PARKED!
Mfg Campaign: 11011743
Recall Date: Jul 31, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE ALREADY SUBMITTED A REPORT & PICTURE TO YOU ON 07/11/2017 REGARDING THE ROTARY SHIFTER KNOB NOT STAYING IN PARK & ROLLING AWAY IN REVERSE DEMOLISHING MY WATER WELL TO MY HOME. THIS EXACT SAME THING HAPPEN TWICE THIS MORNING 07/27/17 - I STOPPED THE VEHICLE, PUT IT IN PARK (LIGHT ABOVE "P" WAS LIT) THE DISPLAY STATED "VEHICLE NOT IN PARK" SO I PUT IT BACK IN DRIVE THEN BACK TO PARK WITH THE SAME DISPLAY APPEARING. BOTH TIMES THE INDICATOR LIGHT ABOVE THE "P" WAS LIT.
Corrective Action:
I HAVE ALREADY SUBMITTED A REPORT & PICTURE TO YOU ON 07/11/2017 REGARDING THE ROTARY SHIFTER KNOB NOT STAYING IN PARK & ROLLING AWAY IN REVERSE DEMOLISHING MY WATER WELL TO MY HOME. THIS EXACT SAME THING HAPPEN TWICE THIS MORNING 07/27/17 - I STOPPED THE VEHICLE, PUT IT IN PARK (LIGHT ABOVE "P" WAS LIT) THE DISPLAY STATED "VEHICLE NOT IN PARK" SO I PUT IT BACK IN DRIVE THEN BACK TO PARK WITH THE SAME DISPLAY APPEARING. BOTH TIMES THE INDICATOR LIGHT ABOVE THE "P" WAS LIT.
Additional Notes:
I HAVE ALREADY SUBMITTED A REPORT & PICTURE TO YOU ON 07/11/2017 REGARDING THE ROTARY SHIFTER KNOB NOT STAYING IN PARK & ROLLING AWAY IN REVERSE DEMOLISHING MY WATER WELL TO MY HOME. THIS EXACT SAME THING HAPPEN TWICE THIS MORNING 07/27/17 - I STOPPED THE VEHICLE, PUT IT IN PARK (LIGHT ABOVE "P" WAS LIT) THE DISPLAY STATED "VEHICLE NOT IN PARK" SO I PUT IT BACK IN DRIVE THEN BACK TO PARK WITH THE SAME DISPLAY APPEARING. BOTH TIMES THE INDICATOR LIGHT ABOVE THE "P" WAS LIT.
Mfg Campaign: 11010907
Recall Date: Jul 27, 2017
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS IN PARK, THE CONTACT RELEASED THE PARKING BRAKE AND THE VEHICLE INDEPENDENTLY ROLLED BACKWARDS INTO A LAKE. AS A RESULT, ONE OF THE CONTACT'S DAUGHTER'S INJURED HER BACK AND THE OTHER DAUGHTER SUSTAINED INJURIES TO HER HIP AND KNEES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS IN PARK, THE CONTACT RELEASED THE PARKING BRAKE AND THE VEHICLE INDEPENDENTLY ROLLED BACKWARDS INTO A LAKE. AS A RESULT, ONE OF THE CONTACT'S DAUGHTER'S INJURED HER BACK AND THE OTHER DAUGHTER SUSTAINED INJURIES TO HER HIP AND KNEES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS IN PARK, THE CONTACT RELEASED THE PARKING BRAKE AND THE VEHICLE INDEPENDENTLY ROLLED BACKWARDS INTO A LAKE. AS A RESULT, ONE OF THE CONTACT'S DAUGHTER'S INJURED HER BACK AND THE OTHER DAUGHTER SUSTAINED INJURIES TO HER HIP AND KNEES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Mfg Campaign: 11005355
Recall Date: Jul 14, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ROTARY GEAR SHIFT KNOB ISSUE. PUT IN PARK, GOT OUT TO CLOSE MY GATE, TRUCK BEGAN ROLLING BACKWARDS WENT THROUGH MY YARD CRASHED INTO & OVER MY WATER WELL. NOT THE FIRST TIME IT HASN'T HELD.
Corrective Action:
ROTARY GEAR SHIFT KNOB ISSUE. PUT IN PARK, GOT OUT TO CLOSE MY GATE, TRUCK BEGAN ROLLING BACKWARDS WENT THROUGH MY YARD CRASHED INTO & OVER MY WATER WELL. NOT THE FIRST TIME IT HASN'T HELD.
Additional Notes:
ROTARY GEAR SHIFT KNOB ISSUE. PUT IN PARK, GOT OUT TO CLOSE MY GATE, TRUCK BEGAN ROLLING BACKWARDS WENT THROUGH MY YARD CRASHED INTO & OVER MY WATER WELL. NOT THE FIRST TIME IT HASN'T HELD.
Mfg Campaign: 11004240
Recall Date: Jul 11, 2017
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: P275/60R20 (NA). THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE WAS TAKEN TO THE DEALER (HEWLETT HOUSE OF TIRES IN HEWLETT, NY) WHERE IT WAS DIAGNOSED THAT THE TIRE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REPLACE THE TIRE. THE CONTACT ALSO NOTICED THAT THE DRIVER'S SIDE AND REAR DRIVER'S SIDE TIRES HAD BULGES. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE BULGE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS APPROXIMATELY 1,800. ... UPDATED 09/20/17 *BF UPDATED 11/2/2017*JS
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: P275/60R20 (NA). THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE WAS TAKEN TO THE DEALER (HEWLETT HOUSE OF TIRES IN HEWLETT, NY) WHERE IT WAS DIAGNOSED THAT THE TIRE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REPLACE THE TIRE. THE CONTACT ALSO NOTICED THAT THE DRIVER'S SIDE AND REAR DRIVER'S SIDE TIRES HAD BULGES. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE BULGE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS APPROXIMATELY 1,800. ... UPDATED 09/20/17 *BF UPDATED 11/2/2017*JS
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: P275/60R20 (NA). THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE WAS TAKEN TO THE DEALER (HEWLETT HOUSE OF TIRES IN HEWLETT, NY) WHERE IT WAS DIAGNOSED THAT THE TIRE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REPLACE THE TIRE. THE CONTACT ALSO NOTICED THAT THE DRIVER'S SIDE AND REAR DRIVER'S SIDE TIRES HAD BULGES. THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE BULGE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS APPROXIMATELY 1,800. ... UPDATED 09/20/17 *BF UPDATED 11/2/2017*JS
Mfg Campaign: 11003296
Recall Date: Jul 6, 2017
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
WHILE OPERATING THE VEHICLE IN THE MANNER IN WHICH IS WAS INTENDED, BOTH THE FRONT DRIVER AND FRONT PASSENGER AIRBAGS DEPLOYED WITHOUT WARNING, UNPROVOKED BY ANY VEHICLE UPSET, ETC. THE SUDDEN DEPLOYMENT OF THE AIRBAGS WHILE DRIVING DOWN THE ROAD CAUSED THE DRIVER TO BRIEFLY LOSE CONTROL AND HAVE AN ACCIDENT WHICH TOTALED THE BRAND NEW VEHICLE. THE DRIVER SUSTAINED A CONCUSSION, NECK, CHEST AND TORSO INJURIES. THE VEHICLE WAS IN A RESIDENTIAL NEIGHBORHOOD AND WAS TRAVELING UNDER 20MPH AT THE TIME OF THE ACCIDENT. A POLICE REPORT WAS MADE BUT IS NOT AVAILABLE YET. THE OFFICER WALKED THE SCENE AND WAS ABLE TO DETERMINE THAT THERE WAS NO IMPACT OF ANY SORT PRIOR TO THE ACCIDENT WHICH WOULD HAVE CAUSED THE AIRBAGS TO DEPLOY. SINGLE VEHICLE ACCIDENT. ...UPDATED 08/02/17 *BF UPDATED 08/17/17 *BF *CN
Corrective Action:
WHILE OPERATING THE VEHICLE IN THE MANNER IN WHICH IS WAS INTENDED, BOTH THE FRONT DRIVER AND FRONT PASSENGER AIRBAGS DEPLOYED WITHOUT WARNING, UNPROVOKED BY ANY VEHICLE UPSET, ETC. THE SUDDEN DEPLOYMENT OF THE AIRBAGS WHILE DRIVING DOWN THE ROAD CAUSED THE DRIVER TO BRIEFLY LOSE CONTROL AND HAVE AN ACCIDENT WHICH TOTALED THE BRAND NEW VEHICLE. THE DRIVER SUSTAINED A CONCUSSION, NECK, CHEST AND TORSO INJURIES. THE VEHICLE WAS IN A RESIDENTIAL NEIGHBORHOOD AND WAS TRAVELING UNDER 20MPH AT THE TIME OF THE ACCIDENT. A POLICE REPORT WAS MADE BUT IS NOT AVAILABLE YET. THE OFFICER WALKED THE SCENE AND WAS ABLE TO DETERMINE THAT THERE WAS NO IMPACT OF ANY SORT PRIOR TO THE ACCIDENT WHICH WOULD HAVE CAUSED THE AIRBAGS TO DEPLOY. SINGLE VEHICLE ACCIDENT. ...UPDATED 08/02/17 *BF UPDATED 08/17/17 *BF *CN
Additional Notes:
WHILE OPERATING THE VEHICLE IN THE MANNER IN WHICH IS WAS INTENDED, BOTH THE FRONT DRIVER AND FRONT PASSENGER AIRBAGS DEPLOYED WITHOUT WARNING, UNPROVOKED BY ANY VEHICLE UPSET, ETC. THE SUDDEN DEPLOYMENT OF THE AIRBAGS WHILE DRIVING DOWN THE ROAD CAUSED THE DRIVER TO BRIEFLY LOSE CONTROL AND HAVE AN ACCIDENT WHICH TOTALED THE BRAND NEW VEHICLE. THE DRIVER SUSTAINED A CONCUSSION, NECK, CHEST AND TORSO INJURIES. THE VEHICLE WAS IN A RESIDENTIAL NEIGHBORHOOD AND WAS TRAVELING UNDER 20MPH AT THE TIME OF THE ACCIDENT. A POLICE REPORT WAS MADE BUT IS NOT AVAILABLE YET. THE OFFICER WALKED THE SCENE AND WAS ABLE TO DETERMINE THAT THERE WAS NO IMPACT OF ANY SORT PRIOR TO THE ACCIDENT WHICH WOULD HAVE CAUSED THE AIRBAGS TO DEPLOY. SINGLE VEHICLE ACCIDENT. ...UPDATED 08/02/17 *BF UPDATED 08/17/17 *BF *CN
Mfg Campaign: 10995868
Recall Date: Jun 19, 2017
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I BOUGHT A NEW 2017 RAM TRUCK.THE TOP OF THE TRUCK IS MADE OF VERY CHEAP METAL IT DENTS VERY EASY DOES NOT TAKE TO MUCH AT ALL TO DENT THE TRUCK. A FEW DAYS AFTER GETTING MY NEW TRUCK IT HAD A DENT THE SIZE OF A BASKET BALL.THE DEALER SENT IT TO A DENT LESS PAINT REPAIR SHOP.AFTER THEY FIXED IT YOU COULD STILL TELL WHERE THE DENT WAS IF THE LIGHTING WAS RIGHT.IF PARKED OUT IN THE SUN LIGHT IT LOOK FINE.PARKED UNDER MY CAR PORT YOU COULD TELL THAT THERE USE TO BE A DENT IN THAT SPOT. RAM IS USING VERY CHEAP METAL TO MAKE THE NEW RAM TRUCKS.MY FRIENDS THINKS THIS HAPPENED AFTER THEY RAN THE TRUCK THROUGH THERE CAR WASH BEFORE I LEFT THE DEALER SHIP WITH MY NEW TRUCK.HE SAID MAYBE THE AIR THEY USE TO DRY THE TRUCK OFF MAY HAVE PUT THE DENT THERE.BUT I AM NOT SURE WHERE THE DENT CAME FROM.I FILL REALLY UNSAFE IN MY NEW RAM TRUCK BECAUSE IF THE TRUCK WAS IN A ROLLOVER IT WOULD CRUSH US. IT WOULD CRUSH LIKE A TIN CAN. I GIVE THE TRUCK 1 OUT OF 10 STARS 1 STAR I FILL LIKE EVER PERSON THAT HAS BOUGHT THIS TRUCK HAS BEEN RIPPED OFF.THESE TRUCKS ARE WAY OVER PRICED FOR WHAT YOU GET IN RETURN FOR YOUR MONEY. I WOULD LIKE TO HAVE A FULL REFUND OF MY MONEY FOR THIS NEW 2017 UNSAFE RAM THAT DENTS WHEN YOU JUST TOUCH IT A LITTLE. THE METAL ON TOP OF THE CAP IS ALSO VERY FLIMSY YOU CAN PUT YOUR HAND ON TOP OF THE CAP AND PUT VERY LITTLE PRESSURE AND IT MOVES. THE TOP OF THE TRUCK SHOULD HAVE NO FLEX TO THE TOP OF THE TRUCK AT ALL IT SHOULD BE SOLID METAL ON TOP OF THE TRUCK. I THINK THE FINDERS NEEDS TO BE A LITTLE THICKER METAL AND ALSO THE REST OF THE TRUCK SHOULD BE MADE A WAY BETTER METAL SHOULD BE USED FOR THE WHOLE TRUCK.THEY WANT YOU TO PAY LOTS OF MONEY FOR SOME THING THAT IS MADE REALLY CHEAP.I WILL SEND A PICTURE OF THE TRUCK BEFORE IT WAS FIXED BY PAINT REPAIR.
Corrective Action:
I BOUGHT A NEW 2017 RAM TRUCK.THE TOP OF THE TRUCK IS MADE OF VERY CHEAP METAL IT DENTS VERY EASY DOES NOT TAKE TO MUCH AT ALL TO DENT THE TRUCK. A FEW DAYS AFTER GETTING MY NEW TRUCK IT HAD A DENT THE SIZE OF A BASKET BALL.THE DEALER SENT IT TO A DENT LESS PAINT REPAIR SHOP.AFTER THEY FIXED IT YOU COULD STILL TELL WHERE THE DENT WAS IF THE LIGHTING WAS RIGHT.IF PARKED OUT IN THE SUN LIGHT IT LOOK FINE.PARKED UNDER MY CAR PORT YOU COULD TELL THAT THERE USE TO BE A DENT IN THAT SPOT. RAM IS USING VERY CHEAP METAL TO MAKE THE NEW RAM TRUCKS.MY FRIENDS THINKS THIS HAPPENED AFTER THEY RAN THE TRUCK THROUGH THERE CAR WASH BEFORE I LEFT THE DEALER SHIP WITH MY NEW TRUCK.HE SAID MAYBE THE AIR THEY USE TO DRY THE TRUCK OFF MAY HAVE PUT THE DENT THERE.BUT I AM NOT SURE WHERE THE DENT CAME FROM.I FILL REALLY UNSAFE IN MY NEW RAM TRUCK BECAUSE IF THE TRUCK WAS IN A ROLLOVER IT WOULD CRUSH US. IT WOULD CRUSH LIKE A TIN CAN. I GIVE THE TRUCK 1 OUT OF 10 STARS 1 STAR I FILL LIKE EVER PERSON THAT HAS BOUGHT THIS TRUCK HAS BEEN RIPPED OFF.THESE TRUCKS ARE WAY OVER PRICED FOR WHAT YOU GET IN RETURN FOR YOUR MONEY. I WOULD LIKE TO HAVE A FULL REFUND OF MY MONEY FOR THIS NEW 2017 UNSAFE RAM THAT DENTS WHEN YOU JUST TOUCH IT A LITTLE. THE METAL ON TOP OF THE CAP IS ALSO VERY FLIMSY YOU CAN PUT YOUR HAND ON TOP OF THE CAP AND PUT VERY LITTLE PRESSURE AND IT MOVES. THE TOP OF THE TRUCK SHOULD HAVE NO FLEX TO THE TOP OF THE TRUCK AT ALL IT SHOULD BE SOLID METAL ON TOP OF THE TRUCK. I THINK THE FINDERS NEEDS TO BE A LITTLE THICKER METAL AND ALSO THE REST OF THE TRUCK SHOULD BE MADE A WAY BETTER METAL SHOULD BE USED FOR THE WHOLE TRUCK.THEY WANT YOU TO PAY LOTS OF MONEY FOR SOME THING THAT IS MADE REALLY CHEAP.I WILL SEND A PICTURE OF THE TRUCK BEFORE IT WAS FIXED BY PAINT REPAIR.
Additional Notes:
I BOUGHT A NEW 2017 RAM TRUCK.THE TOP OF THE TRUCK IS MADE OF VERY CHEAP METAL IT DENTS VERY EASY DOES NOT TAKE TO MUCH AT ALL TO DENT THE TRUCK. A FEW DAYS AFTER GETTING MY NEW TRUCK IT HAD A DENT THE SIZE OF A BASKET BALL.THE DEALER SENT IT TO A DENT LESS PAINT REPAIR SHOP.AFTER THEY FIXED IT YOU COULD STILL TELL WHERE THE DENT WAS IF THE LIGHTING WAS RIGHT.IF PARKED OUT IN THE SUN LIGHT IT LOOK FINE.PARKED UNDER MY CAR PORT YOU COULD TELL THAT THERE USE TO BE A DENT IN THAT SPOT. RAM IS USING VERY CHEAP METAL TO MAKE THE NEW RAM TRUCKS.MY FRIENDS THINKS THIS HAPPENED AFTER THEY RAN THE TRUCK THROUGH THERE CAR WASH BEFORE I LEFT THE DEALER SHIP WITH MY NEW TRUCK.HE SAID MAYBE THE AIR THEY USE TO DRY THE TRUCK OFF MAY HAVE PUT THE DENT THERE.BUT I AM NOT SURE WHERE THE DENT CAME FROM.I FILL REALLY UNSAFE IN MY NEW RAM TRUCK BECAUSE IF THE TRUCK WAS IN A ROLLOVER IT WOULD CRUSH US. IT WOULD CRUSH LIKE A TIN CAN. I GIVE THE TRUCK 1 OUT OF 10 STARS 1 STAR I FILL LIKE EVER PERSON THAT HAS BOUGHT THIS TRUCK HAS BEEN RIPPED OFF.THESE TRUCKS ARE WAY OVER PRICED FOR WHAT YOU GET IN RETURN FOR YOUR MONEY. I WOULD LIKE TO HAVE A FULL REFUND OF MY MONEY FOR THIS NEW 2017 UNSAFE RAM THAT DENTS WHEN YOU JUST TOUCH IT A LITTLE. THE METAL ON TOP OF THE CAP IS ALSO VERY FLIMSY YOU CAN PUT YOUR HAND ON TOP OF THE CAP AND PUT VERY LITTLE PRESSURE AND IT MOVES. THE TOP OF THE TRUCK SHOULD HAVE NO FLEX TO THE TOP OF THE TRUCK AT ALL IT SHOULD BE SOLID METAL ON TOP OF THE TRUCK. I THINK THE FINDERS NEEDS TO BE A LITTLE THICKER METAL AND ALSO THE REST OF THE TRUCK SHOULD BE MADE A WAY BETTER METAL SHOULD BE USED FOR THE WHOLE TRUCK.THEY WANT YOU TO PAY LOTS OF MONEY FOR SOME THING THAT IS MADE REALLY CHEAP.I WILL SEND A PICTURE OF THE TRUCK BEFORE IT WAS FIXED BY PAINT REPAIR.
Mfg Campaign: 10991945
Recall Date: May 27, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I DO NOT FEEL AS THOUGH THE GEAR KNOB IS SAFE. I THOUGHT I HAD TURNED THE KNOB TO PARK & OPENED MY DOOR TO GET OUT & THE TRUCK WAS IN REVERSE. GEAR SHIFT STICKS ARE MUCH MORE ACCURATE. I WOULD SUGGEST GETTING RID OF THE KNOB, OR, HAVING SOME SORT OF SAFETY MECHANISM THAT WOULD NOT ALLOW THE VEHICLE TO MOVE IF THE DOOR OPENS, OR SOMETHING SIMILAR. HAD I NOT REALIZED THAT I WAS NOT IN PARK SOON ENOUGH, I COULD HAVE RAN MYSELF OVER OR HIT SOMETHING.
Corrective Action:
I DO NOT FEEL AS THOUGH THE GEAR KNOB IS SAFE. I THOUGHT I HAD TURNED THE KNOB TO PARK & OPENED MY DOOR TO GET OUT & THE TRUCK WAS IN REVERSE. GEAR SHIFT STICKS ARE MUCH MORE ACCURATE. I WOULD SUGGEST GETTING RID OF THE KNOB, OR, HAVING SOME SORT OF SAFETY MECHANISM THAT WOULD NOT ALLOW THE VEHICLE TO MOVE IF THE DOOR OPENS, OR SOMETHING SIMILAR. HAD I NOT REALIZED THAT I WAS NOT IN PARK SOON ENOUGH, I COULD HAVE RAN MYSELF OVER OR HIT SOMETHING.
Additional Notes:
I DO NOT FEEL AS THOUGH THE GEAR KNOB IS SAFE. I THOUGHT I HAD TURNED THE KNOB TO PARK & OPENED MY DOOR TO GET OUT & THE TRUCK WAS IN REVERSE. GEAR SHIFT STICKS ARE MUCH MORE ACCURATE. I WOULD SUGGEST GETTING RID OF THE KNOB, OR, HAVING SOME SORT OF SAFETY MECHANISM THAT WOULD NOT ALLOW THE VEHICLE TO MOVE IF THE DOOR OPENS, OR SOMETHING SIMILAR. HAD I NOT REALIZED THAT I WAS NOT IN PARK SOON ENOUGH, I COULD HAVE RAN MYSELF OVER OR HIT SOMETHING.
Mfg Campaign: 10991326
Recall Date: May 24, 2017
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF A FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 06/28/17*LJ *AS
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF A FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 06/28/17*LJ *AS
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF A FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 06/28/17*LJ *AS
Mfg Campaign: 10983241
Recall Date: May 3, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DISSAPOINTED WITH THE PURCHASE OF 17 RAM 1500, TRUCK LOOKS GOOD AND HAS GREAT LOOKS . IT HAS A TAPPING/TICKING NOISE WHEN ITS AT IDLE AT A STANDSTILL, ITS CALLED THE DREADED HEMI TICK, I HAVE A 5.7 MOTOR WITH MDS, THERE IS MANY THREADS AND COMPLAINTS ABOUT THIS ON THE INTERNET. MY TRUCK ONLY HAS 500 MILES AND SHOULD NOT HAVE ANY KIND OF TAPPING/TICKING NOISES COMING FROM THE ENGINE, MOSTLY NOTICED FROM DRIVERS SIDE FROM THE WHEEL WELL . THE DEALER SAYS ITS NORMAL AND THAT THEY CANT HEAR IT WHEN I BRING IT IN, I SHOULD DRIVE AND WAIT FOR FIRST SERVICE TO HAVE CHECKED OUT .SECOND ISSUE IS THAT THE PRESSURE FLAPS IN THE REAR OF THE CAB ARE ALWAYS MAKING NOISE WHEN DRIVING, YOU CAN HEAR THEM FLAPPING WHEN YOU BRAKE OR WHEN YOU TAKE OFF . I WANT MY MONEY BACK .
Corrective Action:
DISSAPOINTED WITH THE PURCHASE OF 17 RAM 1500, TRUCK LOOKS GOOD AND HAS GREAT LOOKS . IT HAS A TAPPING/TICKING NOISE WHEN ITS AT IDLE AT A STANDSTILL, ITS CALLED THE DREADED HEMI TICK, I HAVE A 5.7 MOTOR WITH MDS, THERE IS MANY THREADS AND COMPLAINTS ABOUT THIS ON THE INTERNET. MY TRUCK ONLY HAS 500 MILES AND SHOULD NOT HAVE ANY KIND OF TAPPING/TICKING NOISES COMING FROM THE ENGINE, MOSTLY NOTICED FROM DRIVERS SIDE FROM THE WHEEL WELL . THE DEALER SAYS ITS NORMAL AND THAT THEY CANT HEAR IT WHEN I BRING IT IN, I SHOULD DRIVE AND WAIT FOR FIRST SERVICE TO HAVE CHECKED OUT .SECOND ISSUE IS THAT THE PRESSURE FLAPS IN THE REAR OF THE CAB ARE ALWAYS MAKING NOISE WHEN DRIVING, YOU CAN HEAR THEM FLAPPING WHEN YOU BRAKE OR WHEN YOU TAKE OFF . I WANT MY MONEY BACK .
Additional Notes:
DISSAPOINTED WITH THE PURCHASE OF 17 RAM 1500, TRUCK LOOKS GOOD AND HAS GREAT LOOKS . IT HAS A TAPPING/TICKING NOISE WHEN ITS AT IDLE AT A STANDSTILL, ITS CALLED THE DREADED HEMI TICK, I HAVE A 5.7 MOTOR WITH MDS, THERE IS MANY THREADS AND COMPLAINTS ABOUT THIS ON THE INTERNET. MY TRUCK ONLY HAS 500 MILES AND SHOULD NOT HAVE ANY KIND OF TAPPING/TICKING NOISES COMING FROM THE ENGINE, MOSTLY NOTICED FROM DRIVERS SIDE FROM THE WHEEL WELL . THE DEALER SAYS ITS NORMAL AND THAT THEY CANT HEAR IT WHEN I BRING IT IN, I SHOULD DRIVE AND WAIT FOR FIRST SERVICE TO HAVE CHECKED OUT .SECOND ISSUE IS THAT THE PRESSURE FLAPS IN THE REAR OF THE CAB ARE ALWAYS MAKING NOISE WHEN DRIVING, YOU CAN HEAR THEM FLAPPING WHEN YOU BRAKE OR WHEN YOU TAKE OFF . I WANT MY MONEY BACK .
Mfg Campaign: 10980939
Recall Date: Apr 26, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DISSAPOINTED WITH THE PURCHASE OF 17 RAM 1500, TRUCK LOOKS GOOD AND HAS GREAT LOOKS . IT HAS A TAPPING/TICKING NOISE WHEN ITS AT IDLE AT A STANDSTILL, ITS CALLED THE DREADED HEMI TICK, I HAVE A 5.7 MOTOR WITH MDS, THERE IS MANY THREADS AND COMPLAINTS ABOUT THIS ON THE INTERNET. MY TRUCK ONLY HAS 500 MILES AND SHOULD NOT HAVE ANY KIND OF TAPPING/TICKING NOISES COMING FROM THE ENGINE, MOSTLY NOTICED FROM DRIVERS SIDE FROM THE WHEEL WELL . THE DEALER SAYS ITS NORMAL AND THAT THEY CANT HEAR IT WHEN I BRING IT IN, I SHOULD DRIVE AND WAIT FOR FIRST SERVICE TO HAVE CHECKED OUT .SECOND ISSUE IS THAT THE PRESSURE FLAPS IN THE REAR OF THE CAB ARE ALWAYS MAKING NOISE WHEN DRIVING, YOU CAN HEAR THEM FLAPPING WHEN YOU BRAKE OR WHEN YOU TAKE OFF . I WANT MY MONEY BACK .
Corrective Action:
DISSAPOINTED WITH THE PURCHASE OF 17 RAM 1500, TRUCK LOOKS GOOD AND HAS GREAT LOOKS . IT HAS A TAPPING/TICKING NOISE WHEN ITS AT IDLE AT A STANDSTILL, ITS CALLED THE DREADED HEMI TICK, I HAVE A 5.7 MOTOR WITH MDS, THERE IS MANY THREADS AND COMPLAINTS ABOUT THIS ON THE INTERNET. MY TRUCK ONLY HAS 500 MILES AND SHOULD NOT HAVE ANY KIND OF TAPPING/TICKING NOISES COMING FROM THE ENGINE, MOSTLY NOTICED FROM DRIVERS SIDE FROM THE WHEEL WELL . THE DEALER SAYS ITS NORMAL AND THAT THEY CANT HEAR IT WHEN I BRING IT IN, I SHOULD DRIVE AND WAIT FOR FIRST SERVICE TO HAVE CHECKED OUT .SECOND ISSUE IS THAT THE PRESSURE FLAPS IN THE REAR OF THE CAB ARE ALWAYS MAKING NOISE WHEN DRIVING, YOU CAN HEAR THEM FLAPPING WHEN YOU BRAKE OR WHEN YOU TAKE OFF . I WANT MY MONEY BACK .
Additional Notes:
DISSAPOINTED WITH THE PURCHASE OF 17 RAM 1500, TRUCK LOOKS GOOD AND HAS GREAT LOOKS . IT HAS A TAPPING/TICKING NOISE WHEN ITS AT IDLE AT A STANDSTILL, ITS CALLED THE DREADED HEMI TICK, I HAVE A 5.7 MOTOR WITH MDS, THERE IS MANY THREADS AND COMPLAINTS ABOUT THIS ON THE INTERNET. MY TRUCK ONLY HAS 500 MILES AND SHOULD NOT HAVE ANY KIND OF TAPPING/TICKING NOISES COMING FROM THE ENGINE, MOSTLY NOTICED FROM DRIVERS SIDE FROM THE WHEEL WELL . THE DEALER SAYS ITS NORMAL AND THAT THEY CANT HEAR IT WHEN I BRING IT IN, I SHOULD DRIVE AND WAIT FOR FIRST SERVICE TO HAVE CHECKED OUT .SECOND ISSUE IS THAT THE PRESSURE FLAPS IN THE REAR OF THE CAB ARE ALWAYS MAKING NOISE WHEN DRIVING, YOU CAN HEAR THEM FLAPPING WHEN YOU BRAKE OR WHEN YOU TAKE OFF . I WANT MY MONEY BACK .
Mfg Campaign: 10980939
Recall Date: Apr 26, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRUCK WAS LEFT IN PARK IN MY DRIVEWAY...THE NEXT DAY IT WAS FOUND TO HAVE ROLLED DOWN THE DRIVEWAY INTO THE STREETWISE GOT INTO THE TRUCK AND VERIFIED THE SHIFTER WAS INDEED IN THE PARK POSITION 2017 RAM 1500 WITH THE 8 SPEED TRANSMISSION AND ROTARY SHIFTER
Corrective Action:
TRUCK WAS LEFT IN PARK IN MY DRIVEWAY...THE NEXT DAY IT WAS FOUND TO HAVE ROLLED DOWN THE DRIVEWAY INTO THE STREETWISE GOT INTO THE TRUCK AND VERIFIED THE SHIFTER WAS INDEED IN THE PARK POSITION 2017 RAM 1500 WITH THE 8 SPEED TRANSMISSION AND ROTARY SHIFTER
Additional Notes:
TRUCK WAS LEFT IN PARK IN MY DRIVEWAY...THE NEXT DAY IT WAS FOUND TO HAVE ROLLED DOWN THE DRIVEWAY INTO THE STREETWISE GOT INTO THE TRUCK AND VERIFIED THE SHIFTER WAS INDEED IN THE PARK POSITION 2017 RAM 1500 WITH THE 8 SPEED TRANSMISSION AND ROTARY SHIFTER
Mfg Campaign: 10979158
Recall Date: Apr 18, 2017
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I AM HAVING AN ISSUE WITH THE FUEL GUAGE AND THE FUEL SYSTEM LIGHTS ON THE TRUCK. I TOOK IT IN FOR SERVICE AND THEY ARE SAYING THE PARTS ARE ON BACKORDER. THE FUEL GUAGE IS SHOWING NO FUEL IN THE CAR AND I AM CONCERNED THE CAR COULD CUT OFF AND I COULD LOSE CONTROL OF IT. THEY DO NOT KNOW WHEN THE PARTS WILL BECOME AVAILABLE. I AM CONCERNED FOR MYSELF, MY FAMILY AND OTHERS. I CALLED CHRYSLER AND THEY WERE UNABLE TO HELP ME GET INTO THE DEALER SOONER FOR REPAIRS. THEY WANT ME TO WAIT 17 DAYS TO ADDRESS THE PROBLEM
Corrective Action:
I AM HAVING AN ISSUE WITH THE FUEL GUAGE AND THE FUEL SYSTEM LIGHTS ON THE TRUCK. I TOOK IT IN FOR SERVICE AND THEY ARE SAYING THE PARTS ARE ON BACKORDER. THE FUEL GUAGE IS SHOWING NO FUEL IN THE CAR AND I AM CONCERNED THE CAR COULD CUT OFF AND I COULD LOSE CONTROL OF IT. THEY DO NOT KNOW WHEN THE PARTS WILL BECOME AVAILABLE. I AM CONCERNED FOR MYSELF, MY FAMILY AND OTHERS. I CALLED CHRYSLER AND THEY WERE UNABLE TO HELP ME GET INTO THE DEALER SOONER FOR REPAIRS. THEY WANT ME TO WAIT 17 DAYS TO ADDRESS THE PROBLEM
Additional Notes:
I AM HAVING AN ISSUE WITH THE FUEL GUAGE AND THE FUEL SYSTEM LIGHTS ON THE TRUCK. I TOOK IT IN FOR SERVICE AND THEY ARE SAYING THE PARTS ARE ON BACKORDER. THE FUEL GUAGE IS SHOWING NO FUEL IN THE CAR AND I AM CONCERNED THE CAR COULD CUT OFF AND I COULD LOSE CONTROL OF IT. THEY DO NOT KNOW WHEN THE PARTS WILL BECOME AVAILABLE. I AM CONCERNED FOR MYSELF, MY FAMILY AND OTHERS. I CALLED CHRYSLER AND THEY WERE UNABLE TO HELP ME GET INTO THE DEALER SOONER FOR REPAIRS. THEY WANT ME TO WAIT 17 DAYS TO ADDRESS THE PROBLEM
Mfg Campaign: 10971950
Recall Date: Apr 11, 2017
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON OCTOBER OF 2016 I PURCHASED A 2016 RAM 1500 AND A MONTH LATER MY TRUCK WAS REPURCHASED BACK BY CHRYSLER BECAUSE OF SEVERAL PAINT DAMAGED INCLUDING RUST .ON DECEMBER OF 2016 I TOOKED POSSESSION OF MY REPLACEMENT VECHILE . AS SOON AS I GOT HOME WITH MY TRUCK I HAD PROBLEMS WITH IT . THE DRIVING LIGHTS WERE FOGGED UP PRETTY BAD WITH A LOT OF CONDENSATION IN IT . I CONTACTED CHRYSLER AND THEY IMMEDIATELY ORDERED THE LIGHTS AND IAM WAITING TO MAKE AN APPOINTMENT TO GET THE NEW LIGHTS PUT ON THE TRUCK . FURTHERMORE , I ALSO CALLED RAM CUSTOMER ASSISTANT ABOUT THE SHIFTING NOISE MY TRUCK MADE WHEN I TURNED ON . WHEN I TURN OFF MY TRUCK AND LATER ON I GO TO TURN MY TRUCK ON WHEN I PUT THE KEY ON THE IGNITION AND MOVED THE KEY INTO ACC POSITION THE ROTARY SHIFTER MAKE A SOUND LIKE THE VECHILE GO INTO PARKING FROM DRIVE . I CALLED CUSTOMER ASSISTANT AND I WAS TOLD THAT THE SAME DAY I TAKE IT TO THE DEALER TO GET THE LIGHTS REPLACED HAVE THE DEALER TAKE A LOOK AT IT . I ASKED IF THAT WAS NORMAL FOR MY TRUCK TO SOUND LIKE IT WAS NEVER ON PARKING AND I LEFT IT ON DRIVE AND ALL I WAS TOLD TO HAVE THE DEALER TAKE A LOOK AT IT . THIS VECHILE IS A 2017 AND A REPLACEMENT TO MY 2026 THAT WAS REPURCHASED BECAUSE RUST AND PAINT DAMAGED. *TR
Corrective Action:
ON OCTOBER OF 2016 I PURCHASED A 2016 RAM 1500 AND A MONTH LATER MY TRUCK WAS REPURCHASED BACK BY CHRYSLER BECAUSE OF SEVERAL PAINT DAMAGED INCLUDING RUST .ON DECEMBER OF 2016 I TOOKED POSSESSION OF MY REPLACEMENT VECHILE . AS SOON AS I GOT HOME WITH MY TRUCK I HAD PROBLEMS WITH IT . THE DRIVING LIGHTS WERE FOGGED UP PRETTY BAD WITH A LOT OF CONDENSATION IN IT . I CONTACTED CHRYSLER AND THEY IMMEDIATELY ORDERED THE LIGHTS AND IAM WAITING TO MAKE AN APPOINTMENT TO GET THE NEW LIGHTS PUT ON THE TRUCK . FURTHERMORE , I ALSO CALLED RAM CUSTOMER ASSISTANT ABOUT THE SHIFTING NOISE MY TRUCK MADE WHEN I TURNED ON . WHEN I TURN OFF MY TRUCK AND LATER ON I GO TO TURN MY TRUCK ON WHEN I PUT THE KEY ON THE IGNITION AND MOVED THE KEY INTO ACC POSITION THE ROTARY SHIFTER MAKE A SOUND LIKE THE VECHILE GO INTO PARKING FROM DRIVE . I CALLED CUSTOMER ASSISTANT AND I WAS TOLD THAT THE SAME DAY I TAKE IT TO THE DEALER TO GET THE LIGHTS REPLACED HAVE THE DEALER TAKE A LOOK AT IT . I ASKED IF THAT WAS NORMAL FOR MY TRUCK TO SOUND LIKE IT WAS NEVER ON PARKING AND I LEFT IT ON DRIVE AND ALL I WAS TOLD TO HAVE THE DEALER TAKE A LOOK AT IT . THIS VECHILE IS A 2017 AND A REPLACEMENT TO MY 2026 THAT WAS REPURCHASED BECAUSE RUST AND PAINT DAMAGED. *TR
Additional Notes:
ON OCTOBER OF 2016 I PURCHASED A 2016 RAM 1500 AND A MONTH LATER MY TRUCK WAS REPURCHASED BACK BY CHRYSLER BECAUSE OF SEVERAL PAINT DAMAGED INCLUDING RUST .ON DECEMBER OF 2016 I TOOKED POSSESSION OF MY REPLACEMENT VECHILE . AS SOON AS I GOT HOME WITH MY TRUCK I HAD PROBLEMS WITH IT . THE DRIVING LIGHTS WERE FOGGED UP PRETTY BAD WITH A LOT OF CONDENSATION IN IT . I CONTACTED CHRYSLER AND THEY IMMEDIATELY ORDERED THE LIGHTS AND IAM WAITING TO MAKE AN APPOINTMENT TO GET THE NEW LIGHTS PUT ON THE TRUCK . FURTHERMORE , I ALSO CALLED RAM CUSTOMER ASSISTANT ABOUT THE SHIFTING NOISE MY TRUCK MADE WHEN I TURNED ON . WHEN I TURN OFF MY TRUCK AND LATER ON I GO TO TURN MY TRUCK ON WHEN I PUT THE KEY ON THE IGNITION AND MOVED THE KEY INTO ACC POSITION THE ROTARY SHIFTER MAKE A SOUND LIKE THE VECHILE GO INTO PARKING FROM DRIVE . I CALLED CUSTOMER ASSISTANT AND I WAS TOLD THAT THE SAME DAY I TAKE IT TO THE DEALER TO GET THE LIGHTS REPLACED HAVE THE DEALER TAKE A LOOK AT IT . I ASKED IF THAT WAS NORMAL FOR MY TRUCK TO SOUND LIKE IT WAS NEVER ON PARKING AND I LEFT IT ON DRIVE AND ALL I WAS TOLD TO HAVE THE DEALER TAKE A LOOK AT IT . THIS VECHILE IS A 2017 AND A REPLACEMENT TO MY 2026 THAT WAS REPURCHASED BECAUSE RUST AND PAINT DAMAGED. *TR
Mfg Campaign: 10947499
Recall Date: Jan 25, 2017
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