Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T45
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Consumer Complaints
995 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AS SOON AS I HIT OVER 36,000 MILES, I BEEN HAVING TROUBLE WITH DOOR LOCKS. SOME DOORS LOCK AND UNLOCK. SOMETIMES THEY ALL WORK FINE. IT IS VERY RANDOM. USING THE KEY FOB AND POWER LOCK BUTTON IN CAR IS WORKING RANDOMLY. I HAVE READ ONLINE THIS HAS BEEN AN ISSUE FOR MANY YEARS.
Corrective Action:
AS SOON AS I HIT OVER 36,000 MILES, I BEEN HAVING TROUBLE WITH DOOR LOCKS. SOME DOORS LOCK AND UNLOCK. SOMETIMES THEY ALL WORK FINE. IT IS VERY RANDOM. USING THE KEY FOB AND POWER LOCK BUTTON IN CAR IS WORKING RANDOMLY. I HAVE READ ONLINE THIS HAS BEEN AN ISSUE FOR MANY YEARS.
Additional Notes:
AS SOON AS I HIT OVER 36,000 MILES, I BEEN HAVING TROUBLE WITH DOOR LOCKS. SOME DOORS LOCK AND UNLOCK. SOMETIMES THEY ALL WORK FINE. IT IS VERY RANDOM. USING THE KEY FOB AND POWER LOCK BUTTON IN CAR IS WORKING RANDOMLY. I HAVE READ ONLINE THIS HAS BEEN AN ISSUE FOR MANY YEARS.
Mfg Campaign: 11219155
Recall Date: Jun 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500 CARGO VAN LOW. THE CONTACT STATED THAT WHILE PARKED AT A PARKING LOT WITH THE VEHICLE TURNED OFF, WITHOUT WARNING A COUPLE OF HOURS LATER THE VEHICLE WAS UP IN FLAMES. THE CONTACT AT THAT TIME WAS INSIDE THE VEHICLE SLEEPING AND WAS WOKEN BY THE EXPLOSION OF THE WINDSHIELD. WHICH MADE THE CONTACT JUMP OUT THE VEHICLE CAUSING THE CONTACT TO INJURED HIS RIGHT KNEE. NO POLICE REPORT WAS MADE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DEEMED DESTROYED. NO MEDICAL ATTENTION WAS CONTACTED. THERE WAS A FIRE REPORT MADE. THE VEHICLE WAS TOWED BY A INDEPENDENT TOWING COMPANY TO A LOT. THE CONTACT STATED THAT 5 DAYS BEFORE HE HAD A DEALER CHANGE HIS OIL. THE DEALER BRUCE CHEVROLET COLLISION CENTER 1084 SW OAK ST, HILLSBORO, OR 97123 (503)-619-8349 WAS MADE AWARE OF THE FAILURE BUT NO INFORMED THE CONTACT TO CONTACT DODGE MANUFACTURER FOR FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000., OIL CHANGE WAS ONLY A WEEK OLD. CK. *DT*JB *DT *DT*JB CONSUMER STATED THE DRIVER SIDE HEADLIGHT WENT OUT BACK IN NOVEMBER, THIS IS THE ONLY OPEN HOOD PICTURE I HAD. THE FLAMES I SAW FLICKERING JUST OFF CENTER OF THE ENGINE. BETWEEN THE WIPERS COMING THROUGH THE SAME GRILL ON THE TOP. JUST A FEW INCHES NEAR THE PASSENGER SIDE OF THE ENGINE. JUST BEFORE THE WINDSHIELD EXPLODED AND I JUMPED OUR OF THE INFERNO. LIKE THAT LITTLE WHITE THING... ON THE ENGINE. THE FIRE DESTROYED EVERYTHING.*JB *TR*JB CONSUMER STATED THIS WAS NOT A CRASH AS MY VEHICLE FOUGHT FIRE WHILE SITTING COLD FOR 8 HOURS PRIOR TO THE MYSTERIOUS FIRE IN THE ENGINE SECTION. THIS WAS ONLY A FIRE. NO CRASH CAUSED THIS. DODGE/PARTS CAUSED THIS.*JB *BF *TR
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500 CARGO VAN LOW. THE CONTACT STATED THAT WHILE PARKED AT A PARKING LOT WITH THE VEHICLE TURNED OFF, WITHOUT WARNING A COUPLE OF HOURS LATER THE VEHICLE WAS UP IN FLAMES. THE CONTACT AT THAT TIME WAS INSIDE THE VEHICLE SLEEPING AND WAS WOKEN BY THE EXPLOSION OF THE WINDSHIELD. WHICH MADE THE CONTACT JUMP OUT THE VEHICLE CAUSING THE CONTACT TO INJURED HIS RIGHT KNEE. NO POLICE REPORT WAS MADE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DEEMED DESTROYED. NO MEDICAL ATTENTION WAS CONTACTED. THERE WAS A FIRE REPORT MADE. THE VEHICLE WAS TOWED BY A INDEPENDENT TOWING COMPANY TO A LOT. THE CONTACT STATED THAT 5 DAYS BEFORE HE HAD A DEALER CHANGE HIS OIL. THE DEALER BRUCE CHEVROLET COLLISION CENTER 1084 SW OAK ST, HILLSBORO, OR 97123 (503)-619-8349 WAS MADE AWARE OF THE FAILURE BUT NO INFORMED THE CONTACT TO CONTACT DODGE MANUFACTURER FOR FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000., OIL CHANGE WAS ONLY A WEEK OLD. CK. *DT*JB *DT *DT*JB CONSUMER STATED THE DRIVER SIDE HEADLIGHT WENT OUT BACK IN NOVEMBER, THIS IS THE ONLY OPEN HOOD PICTURE I HAD. THE FLAMES I SAW FLICKERING JUST OFF CENTER OF THE ENGINE. BETWEEN THE WIPERS COMING THROUGH THE SAME GRILL ON THE TOP. JUST A FEW INCHES NEAR THE PASSENGER SIDE OF THE ENGINE. JUST BEFORE THE WINDSHIELD EXPLODED AND I JUMPED OUR OF THE INFERNO. LIKE THAT LITTLE WHITE THING... ON THE ENGINE. THE FIRE DESTROYED EVERYTHING.*JB *TR*JB CONSUMER STATED THIS WAS NOT A CRASH AS MY VEHICLE FOUGHT FIRE WHILE SITTING COLD FOR 8 HOURS PRIOR TO THE MYSTERIOUS FIRE IN THE ENGINE SECTION. THIS WAS ONLY A FIRE. NO CRASH CAUSED THIS. DODGE/PARTS CAUSED THIS.*JB *BF *TR
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500 CARGO VAN LOW. THE CONTACT STATED THAT WHILE PARKED AT A PARKING LOT WITH THE VEHICLE TURNED OFF, WITHOUT WARNING A COUPLE OF HOURS LATER THE VEHICLE WAS UP IN FLAMES. THE CONTACT AT THAT TIME WAS INSIDE THE VEHICLE SLEEPING AND WAS WOKEN BY THE EXPLOSION OF THE WINDSHIELD. WHICH MADE THE CONTACT JUMP OUT THE VEHICLE CAUSING THE CONTACT TO INJURED HIS RIGHT KNEE. NO POLICE REPORT WAS MADE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DEEMED DESTROYED. NO MEDICAL ATTENTION WAS CONTACTED. THERE WAS A FIRE REPORT MADE. THE VEHICLE WAS TOWED BY A INDEPENDENT TOWING COMPANY TO A LOT. THE CONTACT STATED THAT 5 DAYS BEFORE HE HAD A DEALER CHANGE HIS OIL. THE DEALER BRUCE CHEVROLET COLLISION CENTER 1084 SW OAK ST, HILLSBORO, OR 97123 (503)-619-8349 WAS MADE AWARE OF THE FAILURE BUT NO INFORMED THE CONTACT TO CONTACT DODGE MANUFACTURER FOR FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000., OIL CHANGE WAS ONLY A WEEK OLD. CK. *DT*JB *DT *DT*JB CONSUMER STATED THE DRIVER SIDE HEADLIGHT WENT OUT BACK IN NOVEMBER, THIS IS THE ONLY OPEN HOOD PICTURE I HAD. THE FLAMES I SAW FLICKERING JUST OFF CENTER OF THE ENGINE. BETWEEN THE WIPERS COMING THROUGH THE SAME GRILL ON THE TOP. JUST A FEW INCHES NEAR THE PASSENGER SIDE OF THE ENGINE. JUST BEFORE THE WINDSHIELD EXPLODED AND I JUMPED OUR OF THE INFERNO. LIKE THAT LITTLE WHITE THING... ON THE ENGINE. THE FIRE DESTROYED EVERYTHING.*JB *TR*JB CONSUMER STATED THIS WAS NOT A CRASH AS MY VEHICLE FOUGHT FIRE WHILE SITTING COLD FOR 8 HOURS PRIOR TO THE MYSTERIOUS FIRE IN THE ENGINE SECTION. THIS WAS ONLY A FIRE. NO CRASH CAUSED THIS. DODGE/PARTS CAUSED THIS.*JB *BF *TR
Mfg Campaign: 11210869
Recall Date: May 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING UNDER CRUISE CONTROL 65MPH (THE SPEED LIMIT) MY SPEED DROPPED, I ACCELERATED BUT TRUCK KEPT SLOWING,I SAW WHITE SMOKE COMING FROM THE HOOD AND BEHIND THE TRUCK, I SAW A WARNING ON DASH TO SERVICE ELECTRONIC THROTTLE SENSOR, THEN LIGHTS ON DASH FLASHED, I FOUND A SPOT ON SIDE OF THE ROAD AND PULLED OVER, THE ENGINE REVVED AND I HEARD VALVES CLATTER WORSE THAN I EVER HAVE,THEN THE MALFUNCTION INDICATOR LIGHT CAME ON, I STOPPED, PULLED THE HOOD AND SAW FLAMES AT THE FIREWALL AND TOP OF THE ENGINE COVER, THERE MAY HAVE BEEN FLAMES IN OTHER AREAS BUT I SHUT THE HOOD QUICKLY AND STARTED GETTING THINGS OUT OF THE TRUCK AWAY FROM THE FLAMES, CALLED 911 AND IT FULLY ENGULFED THE CAB IN MINUTES. THE FIRE TRUCK ARRIVED WITHIN A FEW MINUTES AND EXTINGUISHED THE FLAMES. TRUCK WAS A TOTAL LOSS EXCEPT THE BED.
Corrective Action:
DRIVING UNDER CRUISE CONTROL 65MPH (THE SPEED LIMIT) MY SPEED DROPPED, I ACCELERATED BUT TRUCK KEPT SLOWING,I SAW WHITE SMOKE COMING FROM THE HOOD AND BEHIND THE TRUCK, I SAW A WARNING ON DASH TO SERVICE ELECTRONIC THROTTLE SENSOR, THEN LIGHTS ON DASH FLASHED, I FOUND A SPOT ON SIDE OF THE ROAD AND PULLED OVER, THE ENGINE REVVED AND I HEARD VALVES CLATTER WORSE THAN I EVER HAVE,THEN THE MALFUNCTION INDICATOR LIGHT CAME ON, I STOPPED, PULLED THE HOOD AND SAW FLAMES AT THE FIREWALL AND TOP OF THE ENGINE COVER, THERE MAY HAVE BEEN FLAMES IN OTHER AREAS BUT I SHUT THE HOOD QUICKLY AND STARTED GETTING THINGS OUT OF THE TRUCK AWAY FROM THE FLAMES, CALLED 911 AND IT FULLY ENGULFED THE CAB IN MINUTES. THE FIRE TRUCK ARRIVED WITHIN A FEW MINUTES AND EXTINGUISHED THE FLAMES. TRUCK WAS A TOTAL LOSS EXCEPT THE BED.
Additional Notes:
DRIVING UNDER CRUISE CONTROL 65MPH (THE SPEED LIMIT) MY SPEED DROPPED, I ACCELERATED BUT TRUCK KEPT SLOWING,I SAW WHITE SMOKE COMING FROM THE HOOD AND BEHIND THE TRUCK, I SAW A WARNING ON DASH TO SERVICE ELECTRONIC THROTTLE SENSOR, THEN LIGHTS ON DASH FLASHED, I FOUND A SPOT ON SIDE OF THE ROAD AND PULLED OVER, THE ENGINE REVVED AND I HEARD VALVES CLATTER WORSE THAN I EVER HAVE,THEN THE MALFUNCTION INDICATOR LIGHT CAME ON, I STOPPED, PULLED THE HOOD AND SAW FLAMES AT THE FIREWALL AND TOP OF THE ENGINE COVER, THERE MAY HAVE BEEN FLAMES IN OTHER AREAS BUT I SHUT THE HOOD QUICKLY AND STARTED GETTING THINGS OUT OF THE TRUCK AWAY FROM THE FLAMES, CALLED 911 AND IT FULLY ENGULFED THE CAB IN MINUTES. THE FIRE TRUCK ARRIVED WITHIN A FEW MINUTES AND EXTINGUISHED THE FLAMES. TRUCK WAS A TOTAL LOSS EXCEPT THE BED.
Mfg Campaign: 11210142
Recall Date: May 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
AT APPROXIMATELY 6100 MILES NOTED ENGINE TICKING NOISE ONLY ON COLD START UP. TOOK TO DEALER FOR REPAIR AND THEY FOUND A NUMBER OF BROKEN EXHAUST MANIFOLD BOLTS (THEY REPLACED 9 OF THEM). ACCORDING TO DODGE FORUMS AND THE DODGE DEALERSHIP THIS APPARENTLY IS A COMMON PROBLEM WITH RAM SEMI ENGINES.
Corrective Action:
AT APPROXIMATELY 6100 MILES NOTED ENGINE TICKING NOISE ONLY ON COLD START UP. TOOK TO DEALER FOR REPAIR AND THEY FOUND A NUMBER OF BROKEN EXHAUST MANIFOLD BOLTS (THEY REPLACED 9 OF THEM). ACCORDING TO DODGE FORUMS AND THE DODGE DEALERSHIP THIS APPARENTLY IS A COMMON PROBLEM WITH RAM SEMI ENGINES.
Additional Notes:
AT APPROXIMATELY 6100 MILES NOTED ENGINE TICKING NOISE ONLY ON COLD START UP. TOOK TO DEALER FOR REPAIR AND THEY FOUND A NUMBER OF BROKEN EXHAUST MANIFOLD BOLTS (THEY REPLACED 9 OF THEM). ACCORDING TO DODGE FORUMS AND THE DODGE DEALERSHIP THIS APPARENTLY IS A COMMON PROBLEM WITH RAM SEMI ENGINES.
Mfg Campaign: 11208951
Recall Date: May 21, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SLUGGISH TURBO, THEN FLASHES THROTTLE CABLE, ENGINE LIGHT, LIGHTNING BOLT LIGHT CAME ON, THEM TOTAL LOSS OF SPEED AND POWER. THE SLUGGISH TURBO HAS BEEN AN ISSUE AND THIS ALL HAPPENED WHILE LEAVING OUT CHURCH PARKING LOT HEADING HOME. IT IS AT SETH WADLEYS IN PAULS VALLEY, OK AS I TYPE THIS AWAITING IF MY EXTENDED WARRANTY WILL PAY FOR THIS! WAS TOLD THIS WAS IS A ISSUE WITH THE ECO DIESELS AND A RECALL WAS JUST SENT OUT FOR MODELS UP TO '16. LEAVING MY '17 WITH THE SAME ISSUE OUT!
Corrective Action:
SLUGGISH TURBO, THEN FLASHES THROTTLE CABLE, ENGINE LIGHT, LIGHTNING BOLT LIGHT CAME ON, THEM TOTAL LOSS OF SPEED AND POWER. THE SLUGGISH TURBO HAS BEEN AN ISSUE AND THIS ALL HAPPENED WHILE LEAVING OUT CHURCH PARKING LOT HEADING HOME. IT IS AT SETH WADLEYS IN PAULS VALLEY, OK AS I TYPE THIS AWAITING IF MY EXTENDED WARRANTY WILL PAY FOR THIS! WAS TOLD THIS WAS IS A ISSUE WITH THE ECO DIESELS AND A RECALL WAS JUST SENT OUT FOR MODELS UP TO '16. LEAVING MY '17 WITH THE SAME ISSUE OUT!
Additional Notes:
SLUGGISH TURBO, THEN FLASHES THROTTLE CABLE, ENGINE LIGHT, LIGHTNING BOLT LIGHT CAME ON, THEM TOTAL LOSS OF SPEED AND POWER. THE SLUGGISH TURBO HAS BEEN AN ISSUE AND THIS ALL HAPPENED WHILE LEAVING OUT CHURCH PARKING LOT HEADING HOME. IT IS AT SETH WADLEYS IN PAULS VALLEY, OK AS I TYPE THIS AWAITING IF MY EXTENDED WARRANTY WILL PAY FOR THIS! WAS TOLD THIS WAS IS A ISSUE WITH THE ECO DIESELS AND A RECALL WAS JUST SENT OUT FOR MODELS UP TO '16. LEAVING MY '17 WITH THE SAME ISSUE OUT!
Mfg Campaign: 11206480
Recall Date: May 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SLUGGISH TURBO, THEN FLASHES THROTTLE CABLE, ENGINE LIGHT, LIGHTNING BOLT LIGHT CAME ON, THEM TOTAL LOSS OF SPEED AND POWER. THE SLUGGISH TURBO HAS BEEN AN ISSUE AND THIS ALL HAPPENED WHILE LEAVING OUT CHURCH PARKING LOT HEADING HOME. IT IS AT SETH WADLEYS IN PAULS VALLEY, OK AS I TYPE THIS AWAITING IF MY EXTENDED WARRANTY WILL PAY FOR THIS! WAS TOLD THIS WAS IS A ISSUE WITH THE ECO DIESELS AND A RECALL WAS JUST SENT OUT FOR MODELS UP TO '16. LEAVING MY '17 WITH THE SAME ISSUE OUT!
Corrective Action:
SLUGGISH TURBO, THEN FLASHES THROTTLE CABLE, ENGINE LIGHT, LIGHTNING BOLT LIGHT CAME ON, THEM TOTAL LOSS OF SPEED AND POWER. THE SLUGGISH TURBO HAS BEEN AN ISSUE AND THIS ALL HAPPENED WHILE LEAVING OUT CHURCH PARKING LOT HEADING HOME. IT IS AT SETH WADLEYS IN PAULS VALLEY, OK AS I TYPE THIS AWAITING IF MY EXTENDED WARRANTY WILL PAY FOR THIS! WAS TOLD THIS WAS IS A ISSUE WITH THE ECO DIESELS AND A RECALL WAS JUST SENT OUT FOR MODELS UP TO '16. LEAVING MY '17 WITH THE SAME ISSUE OUT!
Additional Notes:
SLUGGISH TURBO, THEN FLASHES THROTTLE CABLE, ENGINE LIGHT, LIGHTNING BOLT LIGHT CAME ON, THEM TOTAL LOSS OF SPEED AND POWER. THE SLUGGISH TURBO HAS BEEN AN ISSUE AND THIS ALL HAPPENED WHILE LEAVING OUT CHURCH PARKING LOT HEADING HOME. IT IS AT SETH WADLEYS IN PAULS VALLEY, OK AS I TYPE THIS AWAITING IF MY EXTENDED WARRANTY WILL PAY FOR THIS! WAS TOLD THIS WAS IS A ISSUE WITH THE ECO DIESELS AND A RECALL WAS JUST SENT OUT FOR MODELS UP TO '16. LEAVING MY '17 WITH THE SAME ISSUE OUT!
Mfg Campaign: 11206480
Recall Date: May 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE BACK UP CAMERA MALFUNCTIONED AND THE DISPLAY WAS BLURRY. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS, INCLUDING THURSTON CHRYSLER DODGE JEEP RAM (707-468-8584, LOCATED AT 4 THURSTON WAY, UKIAH, CA 95482), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CAMERA WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER TO FILE A "STAR REPORT". THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE BACK UP CAMERA MALFUNCTIONED AND THE DISPLAY WAS BLURRY. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS, INCLUDING THURSTON CHRYSLER DODGE JEEP RAM (707-468-8584, LOCATED AT 4 THURSTON WAY, UKIAH, CA 95482), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CAMERA WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER TO FILE A "STAR REPORT". THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE BACK UP CAMERA MALFUNCTIONED AND THE DISPLAY WAS BLURRY. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS, INCLUDING THURSTON CHRYSLER DODGE JEEP RAM (707-468-8584, LOCATED AT 4 THURSTON WAY, UKIAH, CA 95482), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CAMERA WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER TO FILE A "STAR REPORT". THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.
Mfg Campaign: 11205004
Recall Date: May 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE BACK UP CAMERA MALFUNCTIONED AND THE DISPLAY WAS BLURRY. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS, INCLUDING THURSTON CHRYSLER DODGE JEEP RAM (707-468-8584, LOCATED AT 4 THURSTON WAY, UKIAH, CA 95482), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CAMERA WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER TO FILE A "STAR REPORT". THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE BACK UP CAMERA MALFUNCTIONED AND THE DISPLAY WAS BLURRY. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS, INCLUDING THURSTON CHRYSLER DODGE JEEP RAM (707-468-8584, LOCATED AT 4 THURSTON WAY, UKIAH, CA 95482), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CAMERA WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER TO FILE A "STAR REPORT". THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE BACK UP CAMERA MALFUNCTIONED AND THE DISPLAY WAS BLURRY. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS, INCLUDING THURSTON CHRYSLER DODGE JEEP RAM (707-468-8584, LOCATED AT 4 THURSTON WAY, UKIAH, CA 95482), BUT THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CAMERA WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER TO FILE A "STAR REPORT". THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.
Mfg Campaign: 11205004
Recall Date: May 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WILL START AND REV UP HIGH AND THEN IMMEDIATELY SHUTDOWN OR WILL BE DRIVING AND VEHICLE WILL SHUT DOWN AND LOCK EVERYTHING UP CAUSING VEHICLE TO SLIDE. THE VEHICLE WAS SENT BACK TO DEALERSHIP TO HAVE THE PROBLEM FIXED BUT IS STILL DOING THE SAME THING.
Corrective Action:
VEHICLE WILL START AND REV UP HIGH AND THEN IMMEDIATELY SHUTDOWN OR WILL BE DRIVING AND VEHICLE WILL SHUT DOWN AND LOCK EVERYTHING UP CAUSING VEHICLE TO SLIDE. THE VEHICLE WAS SENT BACK TO DEALERSHIP TO HAVE THE PROBLEM FIXED BUT IS STILL DOING THE SAME THING.
Additional Notes:
VEHICLE WILL START AND REV UP HIGH AND THEN IMMEDIATELY SHUTDOWN OR WILL BE DRIVING AND VEHICLE WILL SHUT DOWN AND LOCK EVERYTHING UP CAUSING VEHICLE TO SLIDE. THE VEHICLE WAS SENT BACK TO DEALERSHIP TO HAVE THE PROBLEM FIXED BUT IS STILL DOING THE SAME THING.
Mfg Campaign: 11204882
Recall Date: Apr 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE WILL START AND REV UP HIGH AND THEN IMMEDIATELY SHUTDOWN OR WILL BE DRIVING AND VEHICLE WILL SHUT DOWN AND LOCK EVERYTHING UP CAUSING VEHICLE TO SLIDE. THE VEHICLE WAS SENT BACK TO DEALERSHIP TO HAVE THE PROBLEM FIXED BUT IS STILL DOING THE SAME THING.
Corrective Action:
VEHICLE WILL START AND REV UP HIGH AND THEN IMMEDIATELY SHUTDOWN OR WILL BE DRIVING AND VEHICLE WILL SHUT DOWN AND LOCK EVERYTHING UP CAUSING VEHICLE TO SLIDE. THE VEHICLE WAS SENT BACK TO DEALERSHIP TO HAVE THE PROBLEM FIXED BUT IS STILL DOING THE SAME THING.
Additional Notes:
VEHICLE WILL START AND REV UP HIGH AND THEN IMMEDIATELY SHUTDOWN OR WILL BE DRIVING AND VEHICLE WILL SHUT DOWN AND LOCK EVERYTHING UP CAUSING VEHICLE TO SLIDE. THE VEHICLE WAS SENT BACK TO DEALERSHIP TO HAVE THE PROBLEM FIXED BUT IS STILL DOING THE SAME THING.
Mfg Campaign: 11204882
Recall Date: Apr 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE WILL START AND REV UP HIGH AND THEN IMMEDIATELY SHUTDOWN OR WILL BE DRIVING AND VEHICLE WILL SHUT DOWN AND LOCK EVERYTHING UP CAUSING VEHICLE TO SLIDE. THE VEHICLE WAS SENT BACK TO DEALERSHIP TO HAVE THE PROBLEM FIXED BUT IS STILL DOING THE SAME THING.
Corrective Action:
VEHICLE WILL START AND REV UP HIGH AND THEN IMMEDIATELY SHUTDOWN OR WILL BE DRIVING AND VEHICLE WILL SHUT DOWN AND LOCK EVERYTHING UP CAUSING VEHICLE TO SLIDE. THE VEHICLE WAS SENT BACK TO DEALERSHIP TO HAVE THE PROBLEM FIXED BUT IS STILL DOING THE SAME THING.
Additional Notes:
VEHICLE WILL START AND REV UP HIGH AND THEN IMMEDIATELY SHUTDOWN OR WILL BE DRIVING AND VEHICLE WILL SHUT DOWN AND LOCK EVERYTHING UP CAUSING VEHICLE TO SLIDE. THE VEHICLE WAS SENT BACK TO DEALERSHIP TO HAVE THE PROBLEM FIXED BUT IS STILL DOING THE SAME THING.
Mfg Campaign: 11204882
Recall Date: Apr 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL SENSOR FAIL, ONCE FUEL GETS TO JUST BELOW HALF A TANK, THE FUEL SENSOR FAILS AMD GAS GUAGE DROPS TO EMPTY, CHECK ENGINE LIGHT COMES ON, ALSO THE ECO SUSTEM WILL FAIL FOR FUEL SAVINGS. I FEAR THE TRUCK WILL SHUT OFF WHILE DRIVING BECAUSE IT WILL THINK IT HAS NO FUEL. I HAVE RESEARCHED MULTIPLE COMPLAINTS ON THIS ISSUE ON LINE. ISSUE HAS BEEN ONGOING SINCE 4/15/19. MILAGE ON TRUCK IS 46000. MILEAGE IS SAME AS PREVOIUS COMPLAINTS FOR SAME ISSUE.
Corrective Action:
FUEL SENSOR FAIL, ONCE FUEL GETS TO JUST BELOW HALF A TANK, THE FUEL SENSOR FAILS AMD GAS GUAGE DROPS TO EMPTY, CHECK ENGINE LIGHT COMES ON, ALSO THE ECO SUSTEM WILL FAIL FOR FUEL SAVINGS. I FEAR THE TRUCK WILL SHUT OFF WHILE DRIVING BECAUSE IT WILL THINK IT HAS NO FUEL. I HAVE RESEARCHED MULTIPLE COMPLAINTS ON THIS ISSUE ON LINE. ISSUE HAS BEEN ONGOING SINCE 4/15/19. MILAGE ON TRUCK IS 46000. MILEAGE IS SAME AS PREVOIUS COMPLAINTS FOR SAME ISSUE.
Additional Notes:
FUEL SENSOR FAIL, ONCE FUEL GETS TO JUST BELOW HALF A TANK, THE FUEL SENSOR FAILS AMD GAS GUAGE DROPS TO EMPTY, CHECK ENGINE LIGHT COMES ON, ALSO THE ECO SUSTEM WILL FAIL FOR FUEL SAVINGS. I FEAR THE TRUCK WILL SHUT OFF WHILE DRIVING BECAUSE IT WILL THINK IT HAS NO FUEL. I HAVE RESEARCHED MULTIPLE COMPLAINTS ON THIS ISSUE ON LINE. ISSUE HAS BEEN ONGOING SINCE 4/15/19. MILAGE ON TRUCK IS 46000. MILEAGE IS SAME AS PREVOIUS COMPLAINTS FOR SAME ISSUE.
Mfg Campaign: 11203351
Recall Date: Apr 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
Potential Consequences:
2017 RAM 1500. CONSUMER WRITES IN REGARDS TO FUEL TANK STRAP MOUNTING BRACKET SAFETY RECALL. *LD THE CONSUMER DISAPPROVED OF THE WARRANTY EXTENSION BEING THE SOLUTION TO THE FUEL TANK STRAP MOUNTING BRACKET FAILURE.*JS
Corrective Action:
2017 RAM 1500. CONSUMER WRITES IN REGARDS TO FUEL TANK STRAP MOUNTING BRACKET SAFETY RECALL. *LD THE CONSUMER DISAPPROVED OF THE WARRANTY EXTENSION BEING THE SOLUTION TO THE FUEL TANK STRAP MOUNTING BRACKET FAILURE.*JS
Additional Notes:
2017 RAM 1500. CONSUMER WRITES IN REGARDS TO FUEL TANK STRAP MOUNTING BRACKET SAFETY RECALL. *LD THE CONSUMER DISAPPROVED OF THE WARRANTY EXTENSION BEING THE SOLUTION TO THE FUEL TANK STRAP MOUNTING BRACKET FAILURE.*JS
Mfg Campaign: 11195212
Recall Date: Apr 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
ON A 2 LANE RURAL ROAD OUR FRONT HIT THE SIDE OF ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF US. THE AIRBAGS DID NOT DEPLOY. MY SPEED WAS BETWEEN 30-40 MPH AT POINT OF IMPACT.
Corrective Action:
ON A 2 LANE RURAL ROAD OUR FRONT HIT THE SIDE OF ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF US. THE AIRBAGS DID NOT DEPLOY. MY SPEED WAS BETWEEN 30-40 MPH AT POINT OF IMPACT.
Additional Notes:
ON A 2 LANE RURAL ROAD OUR FRONT HIT THE SIDE OF ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF US. THE AIRBAGS DID NOT DEPLOY. MY SPEED WAS BETWEEN 30-40 MPH AT POINT OF IMPACT.
Mfg Campaign: 11202995
Recall Date: Apr 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON A 2 LANE RURAL ROAD OUR FRONT HIT THE SIDE OF ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF US. THE AIRBAGS DID NOT DEPLOY. MY SPEED WAS BETWEEN 30-40 MPH AT POINT OF IMPACT.
Corrective Action:
ON A 2 LANE RURAL ROAD OUR FRONT HIT THE SIDE OF ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF US. THE AIRBAGS DID NOT DEPLOY. MY SPEED WAS BETWEEN 30-40 MPH AT POINT OF IMPACT.
Additional Notes:
ON A 2 LANE RURAL ROAD OUR FRONT HIT THE SIDE OF ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF US. THE AIRBAGS DID NOT DEPLOY. MY SPEED WAS BETWEEN 30-40 MPH AT POINT OF IMPACT.
Mfg Campaign: 11202995
Recall Date: Apr 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS INVOLVED IN A WRECK BACK ON FEB 20TH OF 2019.THAT IMPACTED THE LOWER REAR C-POST OF MY TRUCK. JUST LAST WEEK AS THE BODY SHOP WAS BEGINNING PREPARATIONS TO REPLACE THE COMPLETE SIDE OF MY 2017 RAM 1500. WHEN THEY CUT OFF THE A/B-POSTS THEY NOTICED THE TRUCK HAD SURFACE RUST IN THE INNER STRUCTURE OF BOTH. RUST THAT SHOULD NOT BE IN THERE. THE C-POST AND ROCKER PANELS WERE COATED ON THE INSIDE BUT NOT THE OTHER TWO. I HAVE TAKEN PICTURES ALTHOUGH THEY ARE NOT AS GOOD AS ACTUALLY LOOKING AT THE ISSUE IN PERSON. THEY ARE REPLACING THAT BUT MAKES ME CONCERNED ABOUT OTHER RAMS AND HONESTLY THE OTHER SIDE OF MY TRUCK. A LOT OF THINGS CAN RUST ON A TRUCK AND YOU WOULD STILL BE CONSIDERED SAFE. THE A/B-POST IS NOT ON THAT LIST IN MY OPINION.
Corrective Action:
I WAS INVOLVED IN A WRECK BACK ON FEB 20TH OF 2019.THAT IMPACTED THE LOWER REAR C-POST OF MY TRUCK. JUST LAST WEEK AS THE BODY SHOP WAS BEGINNING PREPARATIONS TO REPLACE THE COMPLETE SIDE OF MY 2017 RAM 1500. WHEN THEY CUT OFF THE A/B-POSTS THEY NOTICED THE TRUCK HAD SURFACE RUST IN THE INNER STRUCTURE OF BOTH. RUST THAT SHOULD NOT BE IN THERE. THE C-POST AND ROCKER PANELS WERE COATED ON THE INSIDE BUT NOT THE OTHER TWO. I HAVE TAKEN PICTURES ALTHOUGH THEY ARE NOT AS GOOD AS ACTUALLY LOOKING AT THE ISSUE IN PERSON. THEY ARE REPLACING THAT BUT MAKES ME CONCERNED ABOUT OTHER RAMS AND HONESTLY THE OTHER SIDE OF MY TRUCK. A LOT OF THINGS CAN RUST ON A TRUCK AND YOU WOULD STILL BE CONSIDERED SAFE. THE A/B-POST IS NOT ON THAT LIST IN MY OPINION.
Additional Notes:
I WAS INVOLVED IN A WRECK BACK ON FEB 20TH OF 2019.THAT IMPACTED THE LOWER REAR C-POST OF MY TRUCK. JUST LAST WEEK AS THE BODY SHOP WAS BEGINNING PREPARATIONS TO REPLACE THE COMPLETE SIDE OF MY 2017 RAM 1500. WHEN THEY CUT OFF THE A/B-POSTS THEY NOTICED THE TRUCK HAD SURFACE RUST IN THE INNER STRUCTURE OF BOTH. RUST THAT SHOULD NOT BE IN THERE. THE C-POST AND ROCKER PANELS WERE COATED ON THE INSIDE BUT NOT THE OTHER TWO. I HAVE TAKEN PICTURES ALTHOUGH THEY ARE NOT AS GOOD AS ACTUALLY LOOKING AT THE ISSUE IN PERSON. THEY ARE REPLACING THAT BUT MAKES ME CONCERNED ABOUT OTHER RAMS AND HONESTLY THE OTHER SIDE OF MY TRUCK. A LOT OF THINGS CAN RUST ON A TRUCK AND YOU WOULD STILL BE CONSIDERED SAFE. THE A/B-POST IS NOT ON THAT LIST IN MY OPINION.
Mfg Campaign: 11196966
Recall Date: Apr 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
24 HOURS AFTER PURCHASE (200 MILES DRIVEN) A CHEMICAL ODOR AND IRRITANT FILLS THE CANE, MY 6 YEAR OLD STATED THE AIR HAS PEPPER IN IT. THE ISSUE WORSENED WHEN OPERATING THE HEAT/AC FUNCTION CAUSING EYES TO BURN, HEADACHE AND DISORIENTATION. MANY OWNERS ON PUBLIC FORUM HAVE NOTED SAME ISSUE AND COMMONLY MENTION THE CAUSE TO BE A REACTION OF FAULTY MANUFACTURED COOLANT HOSE BEING DISSOLVED BY THE COOLANT. CHRYSLER AND DEALERS HAVE BEEN NOTIFIED AS CONTINUOUS EXPOSURE OF TOXIC FUMES GREATLY INCREASES RISK OF CRASH. NO RESOLUTION HAS BEEN PROVIDED TO MY KNOWLEDGE.
Corrective Action:
24 HOURS AFTER PURCHASE (200 MILES DRIVEN) A CHEMICAL ODOR AND IRRITANT FILLS THE CANE, MY 6 YEAR OLD STATED THE AIR HAS PEPPER IN IT. THE ISSUE WORSENED WHEN OPERATING THE HEAT/AC FUNCTION CAUSING EYES TO BURN, HEADACHE AND DISORIENTATION. MANY OWNERS ON PUBLIC FORUM HAVE NOTED SAME ISSUE AND COMMONLY MENTION THE CAUSE TO BE A REACTION OF FAULTY MANUFACTURED COOLANT HOSE BEING DISSOLVED BY THE COOLANT. CHRYSLER AND DEALERS HAVE BEEN NOTIFIED AS CONTINUOUS EXPOSURE OF TOXIC FUMES GREATLY INCREASES RISK OF CRASH. NO RESOLUTION HAS BEEN PROVIDED TO MY KNOWLEDGE.
Additional Notes:
24 HOURS AFTER PURCHASE (200 MILES DRIVEN) A CHEMICAL ODOR AND IRRITANT FILLS THE CANE, MY 6 YEAR OLD STATED THE AIR HAS PEPPER IN IT. THE ISSUE WORSENED WHEN OPERATING THE HEAT/AC FUNCTION CAUSING EYES TO BURN, HEADACHE AND DISORIENTATION. MANY OWNERS ON PUBLIC FORUM HAVE NOTED SAME ISSUE AND COMMONLY MENTION THE CAUSE TO BE A REACTION OF FAULTY MANUFACTURED COOLANT HOSE BEING DISSOLVED BY THE COOLANT. CHRYSLER AND DEALERS HAVE BEEN NOTIFIED AS CONTINUOUS EXPOSURE OF TOXIC FUMES GREATLY INCREASES RISK OF CRASH. NO RESOLUTION HAS BEEN PROVIDED TO MY KNOWLEDGE.
Mfg Campaign: 11197056
Recall Date: Apr 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I CAN HAVE A FULL TANK OF GAS AND IT WILL SAY LOW GAS AND THE GAS LIGHT WILL COME ON SOMETIMES THE CHECK ENGINE LIGHT WILL COME ON AND READ FUEL SENSOR ERROR
Corrective Action:
I CAN HAVE A FULL TANK OF GAS AND IT WILL SAY LOW GAS AND THE GAS LIGHT WILL COME ON SOMETIMES THE CHECK ENGINE LIGHT WILL COME ON AND READ FUEL SENSOR ERROR
Additional Notes:
I CAN HAVE A FULL TANK OF GAS AND IT WILL SAY LOW GAS AND THE GAS LIGHT WILL COME ON SOMETIMES THE CHECK ENGINE LIGHT WILL COME ON AND READ FUEL SENSOR ERROR
Mfg Campaign: 11194954
Recall Date: Apr 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:TAILGATE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE FAILED TO STAY UP AND KEPT COMING DOWN WITHOUT WARNING. THE DEALER (RIVERLAND CHRYSLER DODGE JEEP RAM, 601 BELLE TERRE BLVD, LAPLACE, LA 70068, (985) 466-1068) WAS NOTIFIED BEFORE A WARRANTY CAMPAIGN WAS PROVIDED. THE DEALER REPLACED THE TAILGATE ACTUATOR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE FAILED TO STAY UP AND KEPT COMING DOWN WITHOUT WARNING. THE DEALER (RIVERLAND CHRYSLER DODGE JEEP RAM, 601 BELLE TERRE BLVD, LAPLACE, LA 70068, (985) 466-1068) WAS NOTIFIED BEFORE A WARRANTY CAMPAIGN WAS PROVIDED. THE DEALER REPLACED THE TAILGATE ACTUATOR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE FAILED TO STAY UP AND KEPT COMING DOWN WITHOUT WARNING. THE DEALER (RIVERLAND CHRYSLER DODGE JEEP RAM, 601 BELLE TERRE BLVD, LAPLACE, LA 70068, (985) 466-1068) WAS NOTIFIED BEFORE A WARRANTY CAMPAIGN WAS PROVIDED. THE DEALER REPLACED THE TAILGATE ACTUATOR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11194658
Recall Date: Apr 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 20 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW FACILITY LOT. WHILE THE VEHICLE WAS AT THE LOT, IT WAS INSPECTED BY REPRESENTATIVES FROM FCA. THE RESULTS OF THE INSPECTION WERE NOT COMPLETED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 20 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW FACILITY LOT. WHILE THE VEHICLE WAS AT THE LOT, IT WAS INSPECTED BY REPRESENTATIVES FROM FCA. THE RESULTS OF THE INSPECTION WERE NOT COMPLETED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 20 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW FACILITY LOT. WHILE THE VEHICLE WAS AT THE LOT, IT WAS INSPECTED BY REPRESENTATIVES FROM FCA. THE RESULTS OF THE INSPECTION WERE NOT COMPLETED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Mfg Campaign: 11193622
Recall Date: Apr 3, 2019
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