Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T45
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Consumer Complaints
995 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL NOZZLE GETS STUCK WHEN FILLING UP AT GAS STATIONS. I'VE HAD THIS TRUCK A YEAR AND A HALF NOW AND IT'S SO FRUSTRATING. CANNOT GO TO COSTCO AS IT GETS STUCK AND CONSTANTLY CLICKS OFF, 10 GALLONS AFTER THIRTY MINUTES! ON ANOTHER INSTANCE THE ATTENDANT HAD TO COME OUT WITH A SCREWDRIVER AND PRY UP THE NOZZLE AND YANK IT OUT! ON A NEW TRUCK? SERIOUSLY! IT'S A DOCUMENTED ISSUE ALL OVER THE INTERNET, FCA MADE THE FUEL ANGLE TOO STEEP AND NOT ENOUGH ROOM TO ADJUST ONCE IT'S IN THE NECK. I NOW HAVE TO BARELY INSERT THE NOZZLE SO IT DOESN'T CLICK IN OR SEAL AGAINST THE FILLER NECK, BYPASSING THE EPA CONTROLS AND HOLD IT SO IT WON'T GET STUCK OR CLICK OFF! SO IN ESSENCE TO FUEL UP I HAVE TO POLLUTE MORE, STUPID! IF IN DOUBT CHECK THE INTERNET FOR RAM OWNERS FORUMS, IT'S ALL OVER THE PLACE.
Corrective Action:
FUEL NOZZLE GETS STUCK WHEN FILLING UP AT GAS STATIONS. I'VE HAD THIS TRUCK A YEAR AND A HALF NOW AND IT'S SO FRUSTRATING. CANNOT GO TO COSTCO AS IT GETS STUCK AND CONSTANTLY CLICKS OFF, 10 GALLONS AFTER THIRTY MINUTES! ON ANOTHER INSTANCE THE ATTENDANT HAD TO COME OUT WITH A SCREWDRIVER AND PRY UP THE NOZZLE AND YANK IT OUT! ON A NEW TRUCK? SERIOUSLY! IT'S A DOCUMENTED ISSUE ALL OVER THE INTERNET, FCA MADE THE FUEL ANGLE TOO STEEP AND NOT ENOUGH ROOM TO ADJUST ONCE IT'S IN THE NECK. I NOW HAVE TO BARELY INSERT THE NOZZLE SO IT DOESN'T CLICK IN OR SEAL AGAINST THE FILLER NECK, BYPASSING THE EPA CONTROLS AND HOLD IT SO IT WON'T GET STUCK OR CLICK OFF! SO IN ESSENCE TO FUEL UP I HAVE TO POLLUTE MORE, STUPID! IF IN DOUBT CHECK THE INTERNET FOR RAM OWNERS FORUMS, IT'S ALL OVER THE PLACE.
Additional Notes:
FUEL NOZZLE GETS STUCK WHEN FILLING UP AT GAS STATIONS. I'VE HAD THIS TRUCK A YEAR AND A HALF NOW AND IT'S SO FRUSTRATING. CANNOT GO TO COSTCO AS IT GETS STUCK AND CONSTANTLY CLICKS OFF, 10 GALLONS AFTER THIRTY MINUTES! ON ANOTHER INSTANCE THE ATTENDANT HAD TO COME OUT WITH A SCREWDRIVER AND PRY UP THE NOZZLE AND YANK IT OUT! ON A NEW TRUCK? SERIOUSLY! IT'S A DOCUMENTED ISSUE ALL OVER THE INTERNET, FCA MADE THE FUEL ANGLE TOO STEEP AND NOT ENOUGH ROOM TO ADJUST ONCE IT'S IN THE NECK. I NOW HAVE TO BARELY INSERT THE NOZZLE SO IT DOESN'T CLICK IN OR SEAL AGAINST THE FILLER NECK, BYPASSING THE EPA CONTROLS AND HOLD IT SO IT WON'T GET STUCK OR CLICK OFF! SO IN ESSENCE TO FUEL UP I HAVE TO POLLUTE MORE, STUPID! IF IN DOUBT CHECK THE INTERNET FOR RAM OWNERS FORUMS, IT'S ALL OVER THE PLACE.
Mfg Campaign: 11232890
Recall Date: Jul 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY SWERVED TO THE LEFT AND PRESSED THE BRAKE PEDAL TO AVOID A COLLISION BUT THE VEHICLE SPEED AND ERRONEOUSLY ACCELERATED FASTER CAUSING THE DRIVER TO LOSE CONTROL AND CRASHED INTO TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND NO POLICE REPORTED WAS TAKEN. THE MANUFACTURER WAS NOTIFIED AND A REPRESENTATIVE WAS SENT TO EXAMINE THE VEHICLE AND NO PROBLEM WAS FOUND WITH THE VEHICLE. THE LOCAL DEALER AUTONATION DODGE (21777 KATY FREEWAY, KATY TX.) WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY SWERVED TO THE LEFT AND PRESSED THE BRAKE PEDAL TO AVOID A COLLISION BUT THE VEHICLE SPEED AND ERRONEOUSLY ACCELERATED FASTER CAUSING THE DRIVER TO LOSE CONTROL AND CRASHED INTO TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND NO POLICE REPORTED WAS TAKEN. THE MANUFACTURER WAS NOTIFIED AND A REPRESENTATIVE WAS SENT TO EXAMINE THE VEHICLE AND NO PROBLEM WAS FOUND WITH THE VEHICLE. THE LOCAL DEALER AUTONATION DODGE (21777 KATY FREEWAY, KATY TX.) WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY SWERVED TO THE LEFT AND PRESSED THE BRAKE PEDAL TO AVOID A COLLISION BUT THE VEHICLE SPEED AND ERRONEOUSLY ACCELERATED FASTER CAUSING THE DRIVER TO LOSE CONTROL AND CRASHED INTO TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND NO POLICE REPORTED WAS TAKEN. THE MANUFACTURER WAS NOTIFIED AND A REPRESENTATIVE WAS SENT TO EXAMINE THE VEHICLE AND NO PROBLEM WAS FOUND WITH THE VEHICLE. THE LOCAL DEALER AUTONATION DODGE (21777 KATY FREEWAY, KATY TX.) WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11231933
Recall Date: Jul 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY SWERVED TO THE LEFT AND PRESSED THE BRAKE PEDAL TO AVOID A COLLISION BUT THE VEHICLE SPEED AND ERRONEOUSLY ACCELERATED FASTER CAUSING THE DRIVER TO LOSE CONTROL AND CRASHED INTO TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND NO POLICE REPORTED WAS TAKEN. THE MANUFACTURER WAS NOTIFIED AND A REPRESENTATIVE WAS SENT TO EXAMINE THE VEHICLE AND NO PROBLEM WAS FOUND WITH THE VEHICLE. THE LOCAL DEALER AUTONATION DODGE (21777 KATY FREEWAY, KATY TX.) WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY SWERVED TO THE LEFT AND PRESSED THE BRAKE PEDAL TO AVOID A COLLISION BUT THE VEHICLE SPEED AND ERRONEOUSLY ACCELERATED FASTER CAUSING THE DRIVER TO LOSE CONTROL AND CRASHED INTO TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND NO POLICE REPORTED WAS TAKEN. THE MANUFACTURER WAS NOTIFIED AND A REPRESENTATIVE WAS SENT TO EXAMINE THE VEHICLE AND NO PROBLEM WAS FOUND WITH THE VEHICLE. THE LOCAL DEALER AUTONATION DODGE (21777 KATY FREEWAY, KATY TX.) WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY SWERVED TO THE LEFT AND PRESSED THE BRAKE PEDAL TO AVOID A COLLISION BUT THE VEHICLE SPEED AND ERRONEOUSLY ACCELERATED FASTER CAUSING THE DRIVER TO LOSE CONTROL AND CRASHED INTO TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND NO POLICE REPORTED WAS TAKEN. THE MANUFACTURER WAS NOTIFIED AND A REPRESENTATIVE WAS SENT TO EXAMINE THE VEHICLE AND NO PROBLEM WAS FOUND WITH THE VEHICLE. THE LOCAL DEALER AUTONATION DODGE (21777 KATY FREEWAY, KATY TX.) WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11231933
Recall Date: Jul 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY SWERVED TO THE LEFT AND PRESSED THE BRAKE PEDAL TO AVOID A COLLISION BUT THE VEHICLE SPEED AND ERRONEOUSLY ACCELERATED FASTER CAUSING THE DRIVER TO LOSE CONTROL AND CRASHED INTO TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND NO POLICE REPORTED WAS TAKEN. THE MANUFACTURER WAS NOTIFIED AND A REPRESENTATIVE WAS SENT TO EXAMINE THE VEHICLE AND NO PROBLEM WAS FOUND WITH THE VEHICLE. THE LOCAL DEALER AUTONATION DODGE (21777 KATY FREEWAY, KATY TX.) WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY SWERVED TO THE LEFT AND PRESSED THE BRAKE PEDAL TO AVOID A COLLISION BUT THE VEHICLE SPEED AND ERRONEOUSLY ACCELERATED FASTER CAUSING THE DRIVER TO LOSE CONTROL AND CRASHED INTO TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND NO POLICE REPORTED WAS TAKEN. THE MANUFACTURER WAS NOTIFIED AND A REPRESENTATIVE WAS SENT TO EXAMINE THE VEHICLE AND NO PROBLEM WAS FOUND WITH THE VEHICLE. THE LOCAL DEALER AUTONATION DODGE (21777 KATY FREEWAY, KATY TX.) WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY SWERVED TO THE LEFT AND PRESSED THE BRAKE PEDAL TO AVOID A COLLISION BUT THE VEHICLE SPEED AND ERRONEOUSLY ACCELERATED FASTER CAUSING THE DRIVER TO LOSE CONTROL AND CRASHED INTO TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND NO POLICE REPORTED WAS TAKEN. THE MANUFACTURER WAS NOTIFIED AND A REPRESENTATIVE WAS SENT TO EXAMINE THE VEHICLE AND NO PROBLEM WAS FOUND WITH THE VEHICLE. THE LOCAL DEALER AUTONATION DODGE (21777 KATY FREEWAY, KATY TX.) WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11231933
Recall Date: Jul 15, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DODGE RAM 1500. CONSUMER STATES THAT WHILE IN DRIVE AND REVERSE THE RPM IS ABOVE 5000. *LD THE CONSUMER STATED THE VEHCILE WOULD NOT MOVE.*JS
Corrective Action:
DODGE RAM 1500. CONSUMER STATES THAT WHILE IN DRIVE AND REVERSE THE RPM IS ABOVE 5000. *LD THE CONSUMER STATED THE VEHCILE WOULD NOT MOVE.*JS
Additional Notes:
DODGE RAM 1500. CONSUMER STATES THAT WHILE IN DRIVE AND REVERSE THE RPM IS ABOVE 5000. *LD THE CONSUMER STATED THE VEHCILE WOULD NOT MOVE.*JS
Mfg Campaign: 11229251
Recall Date: Jul 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
JUST BOUGHT A USED TRUCK FROM VANDEHEY BRANTMIER IN CHILTON WI THREE MONTHS AGO AND THE FUEL LEVEL SENSOR FAIL LIGHT COMES ON CHECK ENGINE LIGHT COMES ON. TOOK IT TO THE DEALERSHIP AND THEY SAID IT NEEDS A FUEL LEVEL SENSOR AND PUMP. MY 2017 RAM 1500 NEEDS THIS AND IT IS NOT COVERED UNDER WARRANTY OR ANYTHING AND THIS IS A KNOWN ISSUE FOR A LONG TIME BUT NOTHING HAS BEEN DONE. THIS NEEDS TO CHANGE
Corrective Action:
JUST BOUGHT A USED TRUCK FROM VANDEHEY BRANTMIER IN CHILTON WI THREE MONTHS AGO AND THE FUEL LEVEL SENSOR FAIL LIGHT COMES ON CHECK ENGINE LIGHT COMES ON. TOOK IT TO THE DEALERSHIP AND THEY SAID IT NEEDS A FUEL LEVEL SENSOR AND PUMP. MY 2017 RAM 1500 NEEDS THIS AND IT IS NOT COVERED UNDER WARRANTY OR ANYTHING AND THIS IS A KNOWN ISSUE FOR A LONG TIME BUT NOTHING HAS BEEN DONE. THIS NEEDS TO CHANGE
Additional Notes:
JUST BOUGHT A USED TRUCK FROM VANDEHEY BRANTMIER IN CHILTON WI THREE MONTHS AGO AND THE FUEL LEVEL SENSOR FAIL LIGHT COMES ON CHECK ENGINE LIGHT COMES ON. TOOK IT TO THE DEALERSHIP AND THEY SAID IT NEEDS A FUEL LEVEL SENSOR AND PUMP. MY 2017 RAM 1500 NEEDS THIS AND IT IS NOT COVERED UNDER WARRANTY OR ANYTHING AND THIS IS A KNOWN ISSUE FOR A LONG TIME BUT NOTHING HAS BEEN DONE. THIS NEEDS TO CHANGE
Mfg Campaign: 11230534
Recall Date: Jul 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY AT HIGHWAY SPEED AND JUST AS I ENTERED A CURVE THE STEERING WENT OUT AND A WARNING CAME UP ON THE INSTRUMENT PANEL WHICH SAID POWER STEERING FAILURE. ONCE I WAS IN A SAFE PLACE TO DO SO I TURNED THE ENGINE OFF AND RE-STARTED IT. EVERYTHING RETURNED TO NORMAL.
Corrective Action:
I WAS DRIVING ON THE HIGHWAY AT HIGHWAY SPEED AND JUST AS I ENTERED A CURVE THE STEERING WENT OUT AND A WARNING CAME UP ON THE INSTRUMENT PANEL WHICH SAID POWER STEERING FAILURE. ONCE I WAS IN A SAFE PLACE TO DO SO I TURNED THE ENGINE OFF AND RE-STARTED IT. EVERYTHING RETURNED TO NORMAL.
Additional Notes:
I WAS DRIVING ON THE HIGHWAY AT HIGHWAY SPEED AND JUST AS I ENTERED A CURVE THE STEERING WENT OUT AND A WARNING CAME UP ON THE INSTRUMENT PANEL WHICH SAID POWER STEERING FAILURE. ONCE I WAS IN A SAFE PLACE TO DO SO I TURNED THE ENGINE OFF AND RE-STARTED IT. EVERYTHING RETURNED TO NORMAL.
Mfg Campaign: 11229275
Recall Date: Jul 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TAKARA RECALL ERRATIC SHIFTING OF SECOND AND THIRD GEARS.
Corrective Action:
TAKARA RECALL ERRATIC SHIFTING OF SECOND AND THIRD GEARS.
Additional Notes:
TAKARA RECALL ERRATIC SHIFTING OF SECOND AND THIRD GEARS.
Mfg Campaign: 11223031
Recall Date: Jun 27, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I WAS IN AN ACCIDENT AND THE AIR BAG LIGHT CAME ON AFTER THE HIT. THE IMPACT WAS ON DRIVERS SIDE TO MIDDLE OF THE TRUCK AND PER DODGE THERE WAS A DRIVERS SIDE FAULT CODE FOR THE LEFT SIDE AIR BAG SENSOR. THIS WAS NOT INSPECTED BY THEM WHILE IT WAS AT THE SHOP AFTER INFORMING THEM WHAT HAD HAPPENED. I WAS SENT HOME WITH NO EXPLANATION OF WHAT WAS WRONG WITH AIR BAGS. THEY SEEN THE PICTURES OF ACCIDENT AND STATED THEY SHOULD HAVE DEPLOYED. PER CHRYSLER THEY SAID TO CONTACT DEALERSHIP TO HAVE IT INSPECTED AND PAY THE FEE. THERE HAVE BEEN SEVERAL COMPLAINTS WITH THIS MODEL TRUCK AFTER ACCIDENTS AND AIRBAGS NEVER DEPLOYING. I HAD THE ORC RECALL DONE AND THERE WAS ALSO ANOTHER ISSUE WITH THE AIR BAGS THAT WAS NOT PART OF THE RECALL AND THE REPLACED THE AIRBAG SYSTEM ALONG WITH COMPUTER. THIS TRUCK IS A SAFETY HAZARD AND CHRYSLER IS NOT DOING MUCH TO ACCEPT LIABILITY.
Corrective Action:
I WAS IN AN ACCIDENT AND THE AIR BAG LIGHT CAME ON AFTER THE HIT. THE IMPACT WAS ON DRIVERS SIDE TO MIDDLE OF THE TRUCK AND PER DODGE THERE WAS A DRIVERS SIDE FAULT CODE FOR THE LEFT SIDE AIR BAG SENSOR. THIS WAS NOT INSPECTED BY THEM WHILE IT WAS AT THE SHOP AFTER INFORMING THEM WHAT HAD HAPPENED. I WAS SENT HOME WITH NO EXPLANATION OF WHAT WAS WRONG WITH AIR BAGS. THEY SEEN THE PICTURES OF ACCIDENT AND STATED THEY SHOULD HAVE DEPLOYED. PER CHRYSLER THEY SAID TO CONTACT DEALERSHIP TO HAVE IT INSPECTED AND PAY THE FEE. THERE HAVE BEEN SEVERAL COMPLAINTS WITH THIS MODEL TRUCK AFTER ACCIDENTS AND AIRBAGS NEVER DEPLOYING. I HAD THE ORC RECALL DONE AND THERE WAS ALSO ANOTHER ISSUE WITH THE AIR BAGS THAT WAS NOT PART OF THE RECALL AND THE REPLACED THE AIRBAG SYSTEM ALONG WITH COMPUTER. THIS TRUCK IS A SAFETY HAZARD AND CHRYSLER IS NOT DOING MUCH TO ACCEPT LIABILITY.
Additional Notes:
I WAS IN AN ACCIDENT AND THE AIR BAG LIGHT CAME ON AFTER THE HIT. THE IMPACT WAS ON DRIVERS SIDE TO MIDDLE OF THE TRUCK AND PER DODGE THERE WAS A DRIVERS SIDE FAULT CODE FOR THE LEFT SIDE AIR BAG SENSOR. THIS WAS NOT INSPECTED BY THEM WHILE IT WAS AT THE SHOP AFTER INFORMING THEM WHAT HAD HAPPENED. I WAS SENT HOME WITH NO EXPLANATION OF WHAT WAS WRONG WITH AIR BAGS. THEY SEEN THE PICTURES OF ACCIDENT AND STATED THEY SHOULD HAVE DEPLOYED. PER CHRYSLER THEY SAID TO CONTACT DEALERSHIP TO HAVE IT INSPECTED AND PAY THE FEE. THERE HAVE BEEN SEVERAL COMPLAINTS WITH THIS MODEL TRUCK AFTER ACCIDENTS AND AIRBAGS NEVER DEPLOYING. I HAD THE ORC RECALL DONE AND THERE WAS ALSO ANOTHER ISSUE WITH THE AIR BAGS THAT WAS NOT PART OF THE RECALL AND THE REPLACED THE AIRBAG SYSTEM ALONG WITH COMPUTER. THIS TRUCK IS A SAFETY HAZARD AND CHRYSLER IS NOT DOING MUCH TO ACCEPT LIABILITY.
Mfg Campaign: 11222694
Recall Date: Jun 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE CONTACT WAS FILLING THE FUEL TANK, THE FUEL NOZZLE BECAME STUCK ON THE FUEL FILLER NECK. THE VEHICLE WAS TAKEN TO GROWN DODGE CHRYSLER JEEP RAM (LOCATED AT 6300 KING DR, VENTURA, CA 93003, (805) 918-4485) WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER NECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FUEL FILLER NECK WAS PREVIOUSLY REPLACED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE CONTACT WAS FILLING THE FUEL TANK, THE FUEL NOZZLE BECAME STUCK ON THE FUEL FILLER NECK. THE VEHICLE WAS TAKEN TO GROWN DODGE CHRYSLER JEEP RAM (LOCATED AT 6300 KING DR, VENTURA, CA 93003, (805) 918-4485) WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER NECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FUEL FILLER NECK WAS PREVIOUSLY REPLACED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE CONTACT WAS FILLING THE FUEL TANK, THE FUEL NOZZLE BECAME STUCK ON THE FUEL FILLER NECK. THE VEHICLE WAS TAKEN TO GROWN DODGE CHRYSLER JEEP RAM (LOCATED AT 6300 KING DR, VENTURA, CA 93003, (805) 918-4485) WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER NECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FUEL FILLER NECK WAS PREVIOUSLY REPLACED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Mfg Campaign: 11222757
Recall Date: Jun 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNED A 2017 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS STATIONARY WITH THE POSSIBILITY OF IT BEING IN THE PARK POSITION. THE CONTACT MENTIONED THAT HE WAS DISTRACTED TAKING PHOTOGRAPHS AT THE TIME WHEN THE BRAKE PEDAL WAS RELEASED AND BEGAN TO EXIT THE VEHICLE. AS THE CONTACT ATTEMPTED TO EXIT, THE VEHICLE ROLLED AWAY CAUSING THE DRIVER TO FALL OUT THE VEHICLE AND HIT HIS HEAD ON THE GROUND. AS A RESULT OF THE FALL, THE CONTACT HAD A VAGUE MEMORY AS TO THE EXACT EVENTS THAT TOOK PLACE. THE VEHICLE ROLLED OVER A 400 FEET CLIFF. WHEN THE DRIVER FELL OUT OF THE VEHICLE, HE WAS UNCONSCIOUS FOR AN UNKNOWN AMOUNT OF TIME, SUSTAINED AN ANKLE, CRACKED HEAD, AND FRACTURED HIP INJURIES. MEDICAL ATTENTION WAS NOT SOUGHT. THE CONTACT HAD TO LIMP A FEW MILES ON FOOT TO A CELL PHONE SITE AND CONTACTED THE HIGHWAY PATROL. THE POLICE WAS PRESENT AND A REPORT WAS ISSUED NUMBER: 9730-2019-01017. NO AMBULANCE OR FIRE DEPARTMENT PRESENT. THE VEHICLE WAS TOWED OUT THE CLIFF LINE WHICH TOOK 8 HOURS TO COMPLETE AND WAS TAKEN TO AN IMPOUND LOT. THE INSURANCE COMPANY PICKED IT UP AFTERWARDS. THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE APPARENT FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V100000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *DT *TR *BF *JB *DT *AS *TR
Corrective Action:
TL* THE CONTACT OWNED A 2017 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS STATIONARY WITH THE POSSIBILITY OF IT BEING IN THE PARK POSITION. THE CONTACT MENTIONED THAT HE WAS DISTRACTED TAKING PHOTOGRAPHS AT THE TIME WHEN THE BRAKE PEDAL WAS RELEASED AND BEGAN TO EXIT THE VEHICLE. AS THE CONTACT ATTEMPTED TO EXIT, THE VEHICLE ROLLED AWAY CAUSING THE DRIVER TO FALL OUT THE VEHICLE AND HIT HIS HEAD ON THE GROUND. AS A RESULT OF THE FALL, THE CONTACT HAD A VAGUE MEMORY AS TO THE EXACT EVENTS THAT TOOK PLACE. THE VEHICLE ROLLED OVER A 400 FEET CLIFF. WHEN THE DRIVER FELL OUT OF THE VEHICLE, HE WAS UNCONSCIOUS FOR AN UNKNOWN AMOUNT OF TIME, SUSTAINED AN ANKLE, CRACKED HEAD, AND FRACTURED HIP INJURIES. MEDICAL ATTENTION WAS NOT SOUGHT. THE CONTACT HAD TO LIMP A FEW MILES ON FOOT TO A CELL PHONE SITE AND CONTACTED THE HIGHWAY PATROL. THE POLICE WAS PRESENT AND A REPORT WAS ISSUED NUMBER: 9730-2019-01017. NO AMBULANCE OR FIRE DEPARTMENT PRESENT. THE VEHICLE WAS TOWED OUT THE CLIFF LINE WHICH TOOK 8 HOURS TO COMPLETE AND WAS TAKEN TO AN IMPOUND LOT. THE INSURANCE COMPANY PICKED IT UP AFTERWARDS. THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE APPARENT FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V100000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *DT *TR *BF *JB *DT *AS *TR
Additional Notes:
TL* THE CONTACT OWNED A 2017 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS STATIONARY WITH THE POSSIBILITY OF IT BEING IN THE PARK POSITION. THE CONTACT MENTIONED THAT HE WAS DISTRACTED TAKING PHOTOGRAPHS AT THE TIME WHEN THE BRAKE PEDAL WAS RELEASED AND BEGAN TO EXIT THE VEHICLE. AS THE CONTACT ATTEMPTED TO EXIT, THE VEHICLE ROLLED AWAY CAUSING THE DRIVER TO FALL OUT THE VEHICLE AND HIT HIS HEAD ON THE GROUND. AS A RESULT OF THE FALL, THE CONTACT HAD A VAGUE MEMORY AS TO THE EXACT EVENTS THAT TOOK PLACE. THE VEHICLE ROLLED OVER A 400 FEET CLIFF. WHEN THE DRIVER FELL OUT OF THE VEHICLE, HE WAS UNCONSCIOUS FOR AN UNKNOWN AMOUNT OF TIME, SUSTAINED AN ANKLE, CRACKED HEAD, AND FRACTURED HIP INJURIES. MEDICAL ATTENTION WAS NOT SOUGHT. THE CONTACT HAD TO LIMP A FEW MILES ON FOOT TO A CELL PHONE SITE AND CONTACTED THE HIGHWAY PATROL. THE POLICE WAS PRESENT AND A REPORT WAS ISSUED NUMBER: 9730-2019-01017. NO AMBULANCE OR FIRE DEPARTMENT PRESENT. THE VEHICLE WAS TOWED OUT THE CLIFF LINE WHICH TOOK 8 HOURS TO COMPLETE AND WAS TAKEN TO AN IMPOUND LOT. THE INSURANCE COMPANY PICKED IT UP AFTERWARDS. THE VEHICLE WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE APPARENT FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V100000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *DT *TR *BF *JB *DT *AS *TR
Mfg Campaign: 11221503
Recall Date: Jun 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HAVE HAD MULTIPLE ELECTRICAL ISSUES REGARDING INTERIOR AND EXTERIOR LIGHTS SINCE PURCHASING NEW. TAKEN TO DEALER UNABLE TO REPLICATE THE ISSUE'S, HAD RECALL FIXED FOR SHIFTER KNOB. ADDITIONAL ISSUES WITH THE KEYLESS REMOTE NOT LOCKING OR UNLOCKING ALL THE DOORS OR LATCHES. NEWEST ELECTRICAL ISSUE IS A SHORT IN THE RAMBOX WIRING CAUSING A FIRE WHILE TRAVELING DOWN THE ROAD. COMPLETELY BURNED AND DESTROYED WIRING IN REAR OF RAMBOX BURNED THROUGH THE PLASTIC AND WARPED THE BOX DOOR.
Corrective Action:
HAVE HAD MULTIPLE ELECTRICAL ISSUES REGARDING INTERIOR AND EXTERIOR LIGHTS SINCE PURCHASING NEW. TAKEN TO DEALER UNABLE TO REPLICATE THE ISSUE'S, HAD RECALL FIXED FOR SHIFTER KNOB. ADDITIONAL ISSUES WITH THE KEYLESS REMOTE NOT LOCKING OR UNLOCKING ALL THE DOORS OR LATCHES. NEWEST ELECTRICAL ISSUE IS A SHORT IN THE RAMBOX WIRING CAUSING A FIRE WHILE TRAVELING DOWN THE ROAD. COMPLETELY BURNED AND DESTROYED WIRING IN REAR OF RAMBOX BURNED THROUGH THE PLASTIC AND WARPED THE BOX DOOR.
Additional Notes:
HAVE HAD MULTIPLE ELECTRICAL ISSUES REGARDING INTERIOR AND EXTERIOR LIGHTS SINCE PURCHASING NEW. TAKEN TO DEALER UNABLE TO REPLICATE THE ISSUE'S, HAD RECALL FIXED FOR SHIFTER KNOB. ADDITIONAL ISSUES WITH THE KEYLESS REMOTE NOT LOCKING OR UNLOCKING ALL THE DOORS OR LATCHES. NEWEST ELECTRICAL ISSUE IS A SHORT IN THE RAMBOX WIRING CAUSING A FIRE WHILE TRAVELING DOWN THE ROAD. COMPLETELY BURNED AND DESTROYED WIRING IN REAR OF RAMBOX BURNED THROUGH THE PLASTIC AND WARPED THE BOX DOOR.
Mfg Campaign: 11221542
Recall Date: Jun 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HAVE HAD MULTIPLE ELECTRICAL ISSUES REGARDING INTERIOR AND EXTERIOR LIGHTS SINCE PURCHASING NEW. TAKEN TO DEALER UNABLE TO REPLICATE THE ISSUE'S, HAD RECALL FIXED FOR SHIFTER KNOB. ADDITIONAL ISSUES WITH THE KEYLESS REMOTE NOT LOCKING OR UNLOCKING ALL THE DOORS OR LATCHES. NEWEST ELECTRICAL ISSUE IS A SHORT IN THE RAMBOX WIRING CAUSING A FIRE WHILE TRAVELING DOWN THE ROAD. COMPLETELY BURNED AND DESTROYED WIRING IN REAR OF RAMBOX BURNED THROUGH THE PLASTIC AND WARPED THE BOX DOOR.
Corrective Action:
HAVE HAD MULTIPLE ELECTRICAL ISSUES REGARDING INTERIOR AND EXTERIOR LIGHTS SINCE PURCHASING NEW. TAKEN TO DEALER UNABLE TO REPLICATE THE ISSUE'S, HAD RECALL FIXED FOR SHIFTER KNOB. ADDITIONAL ISSUES WITH THE KEYLESS REMOTE NOT LOCKING OR UNLOCKING ALL THE DOORS OR LATCHES. NEWEST ELECTRICAL ISSUE IS A SHORT IN THE RAMBOX WIRING CAUSING A FIRE WHILE TRAVELING DOWN THE ROAD. COMPLETELY BURNED AND DESTROYED WIRING IN REAR OF RAMBOX BURNED THROUGH THE PLASTIC AND WARPED THE BOX DOOR.
Additional Notes:
HAVE HAD MULTIPLE ELECTRICAL ISSUES REGARDING INTERIOR AND EXTERIOR LIGHTS SINCE PURCHASING NEW. TAKEN TO DEALER UNABLE TO REPLICATE THE ISSUE'S, HAD RECALL FIXED FOR SHIFTER KNOB. ADDITIONAL ISSUES WITH THE KEYLESS REMOTE NOT LOCKING OR UNLOCKING ALL THE DOORS OR LATCHES. NEWEST ELECTRICAL ISSUE IS A SHORT IN THE RAMBOX WIRING CAUSING A FIRE WHILE TRAVELING DOWN THE ROAD. COMPLETELY BURNED AND DESTROYED WIRING IN REAR OF RAMBOX BURNED THROUGH THE PLASTIC AND WARPED THE BOX DOOR.
Mfg Campaign: 11221542
Recall Date: Jun 20, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING BETWEEN 35-75 MPH, "SERVICE SHIFTER" APPEARED ON THE INSTRUMENT PANEL AND ALL OF THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE TRAILER HITCH AND ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS TOWED TO LITHIA DODGE RAM (301 N. EARL RUDDER FWY, BRYAN TX 77802) WHERE IT WAS DIAGNOSED THAT ONE OF THE ELECTRICAL SENSORS GOT WET UNDERNEATH THE VEHICLE. THE VEHICLE WAS REPAIRED AND A NEW SENSOR WAS INSTALLED; HOWEVER, THE FAILURE LATER RECURRED. THE VEHICLE WAS REPAIRED FOUR TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 21,000. *BF *AS
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING BETWEEN 35-75 MPH, "SERVICE SHIFTER" APPEARED ON THE INSTRUMENT PANEL AND ALL OF THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE TRAILER HITCH AND ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS TOWED TO LITHIA DODGE RAM (301 N. EARL RUDDER FWY, BRYAN TX 77802) WHERE IT WAS DIAGNOSED THAT ONE OF THE ELECTRICAL SENSORS GOT WET UNDERNEATH THE VEHICLE. THE VEHICLE WAS REPAIRED AND A NEW SENSOR WAS INSTALLED; HOWEVER, THE FAILURE LATER RECURRED. THE VEHICLE WAS REPAIRED FOUR TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 21,000. *BF *AS
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING BETWEEN 35-75 MPH, "SERVICE SHIFTER" APPEARED ON THE INSTRUMENT PANEL AND ALL OF THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE TRAILER HITCH AND ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS TOWED TO LITHIA DODGE RAM (301 N. EARL RUDDER FWY, BRYAN TX 77802) WHERE IT WAS DIAGNOSED THAT ONE OF THE ELECTRICAL SENSORS GOT WET UNDERNEATH THE VEHICLE. THE VEHICLE WAS REPAIRED AND A NEW SENSOR WAS INSTALLED; HOWEVER, THE FAILURE LATER RECURRED. THE VEHICLE WAS REPAIRED FOUR TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 21,000. *BF *AS
Mfg Campaign: 11219983
Recall Date: Jun 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING BETWEEN 35-75 MPH, "SERVICE SHIFTER" APPEARED ON THE INSTRUMENT PANEL AND ALL OF THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE TRAILER HITCH AND ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS TOWED TO LITHIA DODGE RAM (301 N. EARL RUDDER FWY, BRYAN TX 77802) WHERE IT WAS DIAGNOSED THAT ONE OF THE ELECTRICAL SENSORS GOT WET UNDERNEATH THE VEHICLE. THE VEHICLE WAS REPAIRED AND A NEW SENSOR WAS INSTALLED; HOWEVER, THE FAILURE LATER RECURRED. THE VEHICLE WAS REPAIRED FOUR TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 21,000. *BF *AS
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING BETWEEN 35-75 MPH, "SERVICE SHIFTER" APPEARED ON THE INSTRUMENT PANEL AND ALL OF THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE TRAILER HITCH AND ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS TOWED TO LITHIA DODGE RAM (301 N. EARL RUDDER FWY, BRYAN TX 77802) WHERE IT WAS DIAGNOSED THAT ONE OF THE ELECTRICAL SENSORS GOT WET UNDERNEATH THE VEHICLE. THE VEHICLE WAS REPAIRED AND A NEW SENSOR WAS INSTALLED; HOWEVER, THE FAILURE LATER RECURRED. THE VEHICLE WAS REPAIRED FOUR TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 21,000. *BF *AS
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING BETWEEN 35-75 MPH, "SERVICE SHIFTER" APPEARED ON THE INSTRUMENT PANEL AND ALL OF THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE TRAILER HITCH AND ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS TOWED TO LITHIA DODGE RAM (301 N. EARL RUDDER FWY, BRYAN TX 77802) WHERE IT WAS DIAGNOSED THAT ONE OF THE ELECTRICAL SENSORS GOT WET UNDERNEATH THE VEHICLE. THE VEHICLE WAS REPAIRED AND A NEW SENSOR WAS INSTALLED; HOWEVER, THE FAILURE LATER RECURRED. THE VEHICLE WAS REPAIRED FOUR TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 21,000. *BF *AS
Mfg Campaign: 11219983
Recall Date: Jun 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MULTIPLE EPISODES OF VEHICLE CODES DISABLING TRUCK, ALL RELATED TO 'SERVICE ELECTRONIC THROTTLE CONTROL' MESSAGE. THIS HAS CAUSED LOSS OFF POWER WITH VEHICLE STALLING ON MOUNTAIN HIGHWAY, MAJOR SAFETY ISSUE. OTHER TIMES VEHICLE HAS SCARY DELAY IN THROTTLE RESPONSE CAUSING NERVE WRACKING MOMENTS TRYING TO MERGE OR OPERATE VEHICLE SAFELY. VEHICLE PURCHASED NEW, PROBLEMS BEGAN WITH ONLY 1500 MILES ON VEHICLE. FOUR TIMES TO DEALER FOR SERVICE HASN'T RESOLVED ISSUE.
Corrective Action:
MULTIPLE EPISODES OF VEHICLE CODES DISABLING TRUCK, ALL RELATED TO 'SERVICE ELECTRONIC THROTTLE CONTROL' MESSAGE. THIS HAS CAUSED LOSS OFF POWER WITH VEHICLE STALLING ON MOUNTAIN HIGHWAY, MAJOR SAFETY ISSUE. OTHER TIMES VEHICLE HAS SCARY DELAY IN THROTTLE RESPONSE CAUSING NERVE WRACKING MOMENTS TRYING TO MERGE OR OPERATE VEHICLE SAFELY. VEHICLE PURCHASED NEW, PROBLEMS BEGAN WITH ONLY 1500 MILES ON VEHICLE. FOUR TIMES TO DEALER FOR SERVICE HASN'T RESOLVED ISSUE.
Additional Notes:
MULTIPLE EPISODES OF VEHICLE CODES DISABLING TRUCK, ALL RELATED TO 'SERVICE ELECTRONIC THROTTLE CONTROL' MESSAGE. THIS HAS CAUSED LOSS OFF POWER WITH VEHICLE STALLING ON MOUNTAIN HIGHWAY, MAJOR SAFETY ISSUE. OTHER TIMES VEHICLE HAS SCARY DELAY IN THROTTLE RESPONSE CAUSING NERVE WRACKING MOMENTS TRYING TO MERGE OR OPERATE VEHICLE SAFELY. VEHICLE PURCHASED NEW, PROBLEMS BEGAN WITH ONLY 1500 MILES ON VEHICLE. FOUR TIMES TO DEALER FOR SERVICE HASN'T RESOLVED ISSUE.
Mfg Campaign: 11219759
Recall Date: Jun 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MULTIPLE EPISODES OF VEHICLE CODES DISABLING TRUCK, ALL RELATED TO 'SERVICE ELECTRONIC THROTTLE CONTROL' MESSAGE. THIS HAS CAUSED LOSS OFF POWER WITH VEHICLE STALLING ON MOUNTAIN HIGHWAY, MAJOR SAFETY ISSUE. OTHER TIMES VEHICLE HAS SCARY DELAY IN THROTTLE RESPONSE CAUSING NERVE WRACKING MOMENTS TRYING TO MERGE OR OPERATE VEHICLE SAFELY. VEHICLE PURCHASED NEW, PROBLEMS BEGAN WITH ONLY 1500 MILES ON VEHICLE. FOUR TIMES TO DEALER FOR SERVICE HASN'T RESOLVED ISSUE.
Corrective Action:
MULTIPLE EPISODES OF VEHICLE CODES DISABLING TRUCK, ALL RELATED TO 'SERVICE ELECTRONIC THROTTLE CONTROL' MESSAGE. THIS HAS CAUSED LOSS OFF POWER WITH VEHICLE STALLING ON MOUNTAIN HIGHWAY, MAJOR SAFETY ISSUE. OTHER TIMES VEHICLE HAS SCARY DELAY IN THROTTLE RESPONSE CAUSING NERVE WRACKING MOMENTS TRYING TO MERGE OR OPERATE VEHICLE SAFELY. VEHICLE PURCHASED NEW, PROBLEMS BEGAN WITH ONLY 1500 MILES ON VEHICLE. FOUR TIMES TO DEALER FOR SERVICE HASN'T RESOLVED ISSUE.
Additional Notes:
MULTIPLE EPISODES OF VEHICLE CODES DISABLING TRUCK, ALL RELATED TO 'SERVICE ELECTRONIC THROTTLE CONTROL' MESSAGE. THIS HAS CAUSED LOSS OFF POWER WITH VEHICLE STALLING ON MOUNTAIN HIGHWAY, MAJOR SAFETY ISSUE. OTHER TIMES VEHICLE HAS SCARY DELAY IN THROTTLE RESPONSE CAUSING NERVE WRACKING MOMENTS TRYING TO MERGE OR OPERATE VEHICLE SAFELY. VEHICLE PURCHASED NEW, PROBLEMS BEGAN WITH ONLY 1500 MILES ON VEHICLE. FOUR TIMES TO DEALER FOR SERVICE HASN'T RESOLVED ISSUE.
Mfg Campaign: 11219759
Recall Date: Jun 13, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT TOOK THE VEHICLE TO CROWN DODGE CHRYSLER JEEP RAM (LOCATED AT 6300 KING DR, VENTURA, CA 93003) TO BE REPAIRED PER AN UNKNOWN RECALL REGARDING THE TAILGATE, INFO TIMING SYSTEM, GPS, FUEL TANK, AND THE SENDING UNIT. AFTER LEAVING THE DEALER AND DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR END. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE AIR ROD SUSPENSION DID NOT HAVE AIR. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE BOUNCED DUE TO LACK OF AIR IN THE SUSPENSION. THE VEHICLE WAS LATER TAKEN TO SHAVER CHRYSLER DODGE JEEP RAM & FIAT (3888 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362, (805) 496-7103), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 57840183. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT TOOK THE VEHICLE TO CROWN DODGE CHRYSLER JEEP RAM (LOCATED AT 6300 KING DR, VENTURA, CA 93003) TO BE REPAIRED PER AN UNKNOWN RECALL REGARDING THE TAILGATE, INFO TIMING SYSTEM, GPS, FUEL TANK, AND THE SENDING UNIT. AFTER LEAVING THE DEALER AND DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR END. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE AIR ROD SUSPENSION DID NOT HAVE AIR. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE BOUNCED DUE TO LACK OF AIR IN THE SUSPENSION. THE VEHICLE WAS LATER TAKEN TO SHAVER CHRYSLER DODGE JEEP RAM & FIAT (3888 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362, (805) 496-7103), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 57840183. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT TOOK THE VEHICLE TO CROWN DODGE CHRYSLER JEEP RAM (LOCATED AT 6300 KING DR, VENTURA, CA 93003) TO BE REPAIRED PER AN UNKNOWN RECALL REGARDING THE TAILGATE, INFO TIMING SYSTEM, GPS, FUEL TANK, AND THE SENDING UNIT. AFTER LEAVING THE DEALER AND DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR END. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE AIR ROD SUSPENSION DID NOT HAVE AIR. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE BOUNCED DUE TO LACK OF AIR IN THE SUSPENSION. THE VEHICLE WAS LATER TAKEN TO SHAVER CHRYSLER DODGE JEEP RAM & FIAT (3888 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362, (805) 496-7103), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 57840183. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Mfg Campaign: 11219066
Recall Date: Jun 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA INFLATOR WAS HIT IN THE SIDE, NO AIRBAG THEN TRUCK ROLLED ON SIDE NO AIRBAG WHEN THEY ROLLED TRUCK BACK OVER AIRBAGS DEPLOYED *DSY
Corrective Action:
TAKATA INFLATOR WAS HIT IN THE SIDE, NO AIRBAG THEN TRUCK ROLLED ON SIDE NO AIRBAG WHEN THEY ROLLED TRUCK BACK OVER AIRBAGS DEPLOYED *DSY
Additional Notes:
TAKATA INFLATOR WAS HIT IN THE SIDE, NO AIRBAG THEN TRUCK ROLLED ON SIDE NO AIRBAG WHEN THEY ROLLED TRUCK BACK OVER AIRBAGS DEPLOYED *DSY
Mfg Campaign: 11219072
Recall Date: Jun 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE REPLACED THE BATTERIES IN BOTH KEY SETS. WHEN YOU HIT THE BUTTON TO UNLOCK THE DOORS ONLY THE DRIVER DOOR UNLOCKS. YOU NOW HAVE TO HAVE A KEY IN THE IGNITION BEFORE THE OTHER DOORS WILL UNLOCKED INCLUDING THE TAILGATE.
Corrective Action:
I HAVE REPLACED THE BATTERIES IN BOTH KEY SETS. WHEN YOU HIT THE BUTTON TO UNLOCK THE DOORS ONLY THE DRIVER DOOR UNLOCKS. YOU NOW HAVE TO HAVE A KEY IN THE IGNITION BEFORE THE OTHER DOORS WILL UNLOCKED INCLUDING THE TAILGATE.
Additional Notes:
I HAVE REPLACED THE BATTERIES IN BOTH KEY SETS. WHEN YOU HIT THE BUTTON TO UNLOCK THE DOORS ONLY THE DRIVER DOOR UNLOCKS. YOU NOW HAVE TO HAVE A KEY IN THE IGNITION BEFORE THE OTHER DOORS WILL UNLOCKED INCLUDING THE TAILGATE.
Mfg Campaign: 11219082
Recall Date: Jun 10, 2019
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury