Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T45
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Consumer Complaints
995 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While moving across a parking lot to the back row, my truck suddenly and without warning sharply turned left. This sharp turned was not initiated by me. The turn resulted in a severe impact with a light pole concrete base, causing severe damage to the left front bumper and fender. Also caused damage to the interior steering column. Luckily no other person or vehicle was involved, and I was not injured in this event. The front wheels were lock in extreme left position. Due to the severe damage, my truck had to be towed. The tow truck driver stated that the steering was also locked. The truck has since been deemed irreparable by the insurance company. My son made me aware that there have been 59 similar issues reported with the steering of the 2017 Ram 1500.
Corrective Action:
While moving across a parking lot to the back row, my truck suddenly and without warning sharply turned left. This sharp turned was not initiated by me. The turn resulted in a severe impact with a light pole concrete base, causing severe damage to the left front bumper and fender. Also caused damage to the interior steering column. Luckily no other person or vehicle was involved, and I was not injured in this event. The front wheels were lock in extreme left position. Due to the severe damage, my truck had to be towed. The tow truck driver stated that the steering was also locked. The truck has since been deemed irreparable by the insurance company. My son made me aware that there have been 59 similar issues reported with the steering of the 2017 Ram 1500.
Additional Notes:
While moving across a parking lot to the back row, my truck suddenly and without warning sharply turned left. This sharp turned was not initiated by me. The turn resulted in a severe impact with a light pole concrete base, causing severe damage to the left front bumper and fender. Also caused damage to the interior steering column. Luckily no other person or vehicle was involved, and I was not injured in this event. The front wheels were lock in extreme left position. Due to the severe damage, my truck had to be towed. The tow truck driver stated that the steering was also locked. The truck has since been deemed irreparable by the insurance company. My son made me aware that there have been 59 similar issues reported with the steering of the 2017 Ram 1500.
Mfg Campaign: 11533183
Recall Date: Jul 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
When backing my 2017 Dodge Ram 1500 out of a stall, I suddenly lost power steering. As I tried to crank my wheels straight the issue became worse. The issue persisted until I reached a certain MPH and then returned to normal. The next day the issue was back from the moment I turned the truck on. I have researched extensively and have found recalls for this exact issue on all surrounding years of the 2017 Ram, but the dealership tells me my year is not included in this recall, which seems very odd to me. The recall listed on the website describes my issue exactly, so I am unsure why the recall wouldn't include the 2017 model. It seems that Dodge is opening themselves up to a major potential law suit. I fear that it will go out while driving at higher speeds and will cause control loss of the vehicle.
Corrective Action:
When backing my 2017 Dodge Ram 1500 out of a stall, I suddenly lost power steering. As I tried to crank my wheels straight the issue became worse. The issue persisted until I reached a certain MPH and then returned to normal. The next day the issue was back from the moment I turned the truck on. I have researched extensively and have found recalls for this exact issue on all surrounding years of the 2017 Ram, but the dealership tells me my year is not included in this recall, which seems very odd to me. The recall listed on the website describes my issue exactly, so I am unsure why the recall wouldn't include the 2017 model. It seems that Dodge is opening themselves up to a major potential law suit. I fear that it will go out while driving at higher speeds and will cause control loss of the vehicle.
Additional Notes:
When backing my 2017 Dodge Ram 1500 out of a stall, I suddenly lost power steering. As I tried to crank my wheels straight the issue became worse. The issue persisted until I reached a certain MPH and then returned to normal. The next day the issue was back from the moment I turned the truck on. I have researched extensively and have found recalls for this exact issue on all surrounding years of the 2017 Ram, but the dealership tells me my year is not included in this recall, which seems very odd to me. The recall listed on the website describes my issue exactly, so I am unsure why the recall wouldn't include the 2017 model. It seems that Dodge is opening themselves up to a major potential law suit. I fear that it will go out while driving at higher speeds and will cause control loss of the vehicle.
Mfg Campaign: 11533314
Recall Date: Jul 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Noticeable engine noise experienced with my Ram 1500 Eco diesel. My local dealer diagnosed the noise to be coming from the high pressure fuel pump that there is an open recall on for over a year. Dealer cannot make repairs without the parts available. Looks to be they are now. Recall this is referenced too: 22V-406
Corrective Action:
Noticeable engine noise experienced with my Ram 1500 Eco diesel. My local dealer diagnosed the noise to be coming from the high pressure fuel pump that there is an open recall on for over a year. Dealer cannot make repairs without the parts available. Looks to be they are now. Recall this is referenced too: 22V-406
Additional Notes:
Noticeable engine noise experienced with my Ram 1500 Eco diesel. My local dealer diagnosed the noise to be coming from the high pressure fuel pump that there is an open recall on for over a year. Dealer cannot make repairs without the parts available. Looks to be they are now. Recall this is referenced too: 22V-406
Mfg Campaign: 11532635
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
On June 29 2023 the weather conditions were Rainy the driver of the car lost control of the vehicle the vechile the vehicle had ran into a guard barrier and pushed the vehicle into the middle lane of the highway when the vehicle hit the concrete barrier head on the air bag didn’t deploy
Corrective Action:
On June 29 2023 the weather conditions were Rainy the driver of the car lost control of the vehicle the vechile the vehicle had ran into a guard barrier and pushed the vehicle into the middle lane of the highway when the vehicle hit the concrete barrier head on the air bag didn’t deploy
Additional Notes:
On June 29 2023 the weather conditions were Rainy the driver of the car lost control of the vehicle the vechile the vehicle had ran into a guard barrier and pushed the vehicle into the middle lane of the highway when the vehicle hit the concrete barrier head on the air bag didn’t deploy
Mfg Campaign: 11530797
Recall Date: Jul 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving approximately 20mph my 2017 Ram 1500 Ecodiesel abruptly stopped/stalled on me for a second or two with no warning indications before or after. I was driving with my wife and two kids and am always very aware of driving cautiously and being aware of my surroundings. Fortunately, there were no vehicles behind us at the moment the truck stalled. The truck has not been inspected by the dealership but I have called my local Ram dealership to explain this to them and they informed me of a recall that I already knew about (22V-406). I've been placed on a list in the 80's for when the part arrive.
Corrective Action:
While driving approximately 20mph my 2017 Ram 1500 Ecodiesel abruptly stopped/stalled on me for a second or two with no warning indications before or after. I was driving with my wife and two kids and am always very aware of driving cautiously and being aware of my surroundings. Fortunately, there were no vehicles behind us at the moment the truck stalled. The truck has not been inspected by the dealership but I have called my local Ram dealership to explain this to them and they informed me of a recall that I already knew about (22V-406). I've been placed on a list in the 80's for when the part arrive.
Additional Notes:
While driving approximately 20mph my 2017 Ram 1500 Ecodiesel abruptly stopped/stalled on me for a second or two with no warning indications before or after. I was driving with my wife and two kids and am always very aware of driving cautiously and being aware of my surroundings. Fortunately, there were no vehicles behind us at the moment the truck stalled. The truck has not been inspected by the dealership but I have called my local Ram dealership to explain this to them and they informed me of a recall that I already knew about (22V-406). I've been placed on a list in the 80's for when the part arrive.
Mfg Campaign: 11530865
Recall Date: Jul 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving approximately 20mph my 2017 Ram 1500 Ecodiesel abruptly stopped/stalled on me for a second or two with no warning indications before or after. I was driving with my wife and two kids and am always very aware of driving cautiously and being aware of my surroundings. Fortunately, there were no vehicles behind us at the moment the truck stalled. The truck has not been inspected by the dealership but I have called my local Ram dealership to explain this to them and they informed me of a recall that I already knew about (22V-406). I've been placed on a list in the 80's for when the part arrive.
Corrective Action:
While driving approximately 20mph my 2017 Ram 1500 Ecodiesel abruptly stopped/stalled on me for a second or two with no warning indications before or after. I was driving with my wife and two kids and am always very aware of driving cautiously and being aware of my surroundings. Fortunately, there were no vehicles behind us at the moment the truck stalled. The truck has not been inspected by the dealership but I have called my local Ram dealership to explain this to them and they informed me of a recall that I already knew about (22V-406). I've been placed on a list in the 80's for when the part arrive.
Additional Notes:
While driving approximately 20mph my 2017 Ram 1500 Ecodiesel abruptly stopped/stalled on me for a second or two with no warning indications before or after. I was driving with my wife and two kids and am always very aware of driving cautiously and being aware of my surroundings. Fortunately, there were no vehicles behind us at the moment the truck stalled. The truck has not been inspected by the dealership but I have called my local Ram dealership to explain this to them and they informed me of a recall that I already knew about (22V-406). I've been placed on a list in the 80's for when the part arrive.
Mfg Campaign: 11530865
Recall Date: Jul 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
1-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE anti-lock brake code C0020-01 came on at 44185 miles. I took the vehicle to the dealer and they are telling me that The ABS unit needs to be replaced and that it is not covered under the warranty. this repair is going to cost me between $1200 and $2000. 2- At @ 30000 miles the FUEL INDICATOR LEVEL UNIT located inside the fuel tank went bad, showing that the tank was empty when the fuel tank was full. That part for the repair cost me $275 just for the part plus the installment pay. This vehicle is driven very little for All of these problems to be present. I think Dodge /Ram should stand behind their products and do the right thing and honor these repairs. Thank you.
Corrective Action:
1-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE anti-lock brake code C0020-01 came on at 44185 miles. I took the vehicle to the dealer and they are telling me that The ABS unit needs to be replaced and that it is not covered under the warranty. this repair is going to cost me between $1200 and $2000. 2- At @ 30000 miles the FUEL INDICATOR LEVEL UNIT located inside the fuel tank went bad, showing that the tank was empty when the fuel tank was full. That part for the repair cost me $275 just for the part plus the installment pay. This vehicle is driven very little for All of these problems to be present. I think Dodge /Ram should stand behind their products and do the right thing and honor these repairs. Thank you.
Additional Notes:
1-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE anti-lock brake code C0020-01 came on at 44185 miles. I took the vehicle to the dealer and they are telling me that The ABS unit needs to be replaced and that it is not covered under the warranty. this repair is going to cost me between $1200 and $2000. 2- At @ 30000 miles the FUEL INDICATOR LEVEL UNIT located inside the fuel tank went bad, showing that the tank was empty when the fuel tank was full. That part for the repair cost me $275 just for the part plus the installment pay. This vehicle is driven very little for All of these problems to be present. I think Dodge /Ram should stand behind their products and do the right thing and honor these repairs. Thank you.
Mfg Campaign: 11530349
Recall Date: Jul 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
1-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE anti-lock brake code C0020-01 came on at 44185 miles. I took the vehicle to the dealer and they are telling me that The ABS unit needs to be replaced and that it is not covered under the warranty. this repair is going to cost me between $1200 and $2000. 2- At @ 30000 miles the FUEL INDICATOR LEVEL UNIT located inside the fuel tank went bad, showing that the tank was empty when the fuel tank was full. That part for the repair cost me $275 just for the part plus the installment pay. This vehicle is driven very little for All of these problems to be present. I think Dodge /Ram should stand behind their products and do the right thing and honor these repairs. Thank you.
Corrective Action:
1-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE anti-lock brake code C0020-01 came on at 44185 miles. I took the vehicle to the dealer and they are telling me that The ABS unit needs to be replaced and that it is not covered under the warranty. this repair is going to cost me between $1200 and $2000. 2- At @ 30000 miles the FUEL INDICATOR LEVEL UNIT located inside the fuel tank went bad, showing that the tank was empty when the fuel tank was full. That part for the repair cost me $275 just for the part plus the installment pay. This vehicle is driven very little for All of these problems to be present. I think Dodge /Ram should stand behind their products and do the right thing and honor these repairs. Thank you.
Additional Notes:
1-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE anti-lock brake code C0020-01 came on at 44185 miles. I took the vehicle to the dealer and they are telling me that The ABS unit needs to be replaced and that it is not covered under the warranty. this repair is going to cost me between $1200 and $2000. 2- At @ 30000 miles the FUEL INDICATOR LEVEL UNIT located inside the fuel tank went bad, showing that the tank was empty when the fuel tank was full. That part for the repair cost me $275 just for the part plus the installment pay. This vehicle is driven very little for All of these problems to be present. I think Dodge /Ram should stand behind their products and do the right thing and honor these repairs. Thank you.
Mfg Campaign: 11530349
Recall Date: Jul 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
1-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE anti-lock brake code C0020-01 came on at 44185 miles. I took the vehicle to the dealer and they are telling me that The ABS unit needs to be replaced and that it is not covered under the warranty. this repair is going to cost me between $1200 and $2000. 2- At @ 30000 miles the FUEL INDICATOR LEVEL UNIT located inside the fuel tank went bad, showing that the tank was empty when the fuel tank was full. That part for the repair cost me $275 just for the part plus the installment pay. This vehicle is driven very little for All of these problems to be present. I think Dodge /Ram should stand behind their products and do the right thing and honor these repairs. Thank you.
Corrective Action:
1-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE anti-lock brake code C0020-01 came on at 44185 miles. I took the vehicle to the dealer and they are telling me that The ABS unit needs to be replaced and that it is not covered under the warranty. this repair is going to cost me between $1200 and $2000. 2- At @ 30000 miles the FUEL INDICATOR LEVEL UNIT located inside the fuel tank went bad, showing that the tank was empty when the fuel tank was full. That part for the repair cost me $275 just for the part plus the installment pay. This vehicle is driven very little for All of these problems to be present. I think Dodge /Ram should stand behind their products and do the right thing and honor these repairs. Thank you.
Additional Notes:
1-ABS PUMP MOTOR CONTROL- GENERAL ELECTRICAL FAILURE anti-lock brake code C0020-01 came on at 44185 miles. I took the vehicle to the dealer and they are telling me that The ABS unit needs to be replaced and that it is not covered under the warranty. this repair is going to cost me between $1200 and $2000. 2- At @ 30000 miles the FUEL INDICATOR LEVEL UNIT located inside the fuel tank went bad, showing that the tank was empty when the fuel tank was full. That part for the repair cost me $275 just for the part plus the installment pay. This vehicle is driven very little for All of these problems to be present. I think Dodge /Ram should stand behind their products and do the right thing and honor these repairs. Thank you.
Mfg Campaign: 11530349
Recall Date: Jul 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
How did NHTSA miss this one? Engine exhaust manifold bolts broken leading to exhaust gases unknowingly getting into the cabin while driving which has also may be impacting my lungs. (I have a CT scan from MAYO to prove it.) This went on for at least 3 months. During long, 2 hours trips with the windows closed led to drowsiness. The problem was not only confirmed by the local Ram dealer but also confirmed this is a problem for all Ram vehicles using the 5.8 liter engine. These exhaust manifold bolts and gaskets should be replaced after so many miles or time. I had 95,000 miles on my truck when I brought it in for a tuneup. The service department then found the problem during their overall inspection. Frankly, ALL service departments should be doing the overall inspection first BEFORE any other scheduled maintenence. The only symptom was ticking on startup for about 10 seconds. Just search on youtube: Ram 5.8 liter engine ticking on startup OR replacing exhaust bolts. Youtube is FILLED with how to videos. The mechanic also stated this has been going on for years.
Corrective Action:
How did NHTSA miss this one? Engine exhaust manifold bolts broken leading to exhaust gases unknowingly getting into the cabin while driving which has also may be impacting my lungs. (I have a CT scan from MAYO to prove it.) This went on for at least 3 months. During long, 2 hours trips with the windows closed led to drowsiness. The problem was not only confirmed by the local Ram dealer but also confirmed this is a problem for all Ram vehicles using the 5.8 liter engine. These exhaust manifold bolts and gaskets should be replaced after so many miles or time. I had 95,000 miles on my truck when I brought it in for a tuneup. The service department then found the problem during their overall inspection. Frankly, ALL service departments should be doing the overall inspection first BEFORE any other scheduled maintenence. The only symptom was ticking on startup for about 10 seconds. Just search on youtube: Ram 5.8 liter engine ticking on startup OR replacing exhaust bolts. Youtube is FILLED with how to videos. The mechanic also stated this has been going on for years.
Additional Notes:
How did NHTSA miss this one? Engine exhaust manifold bolts broken leading to exhaust gases unknowingly getting into the cabin while driving which has also may be impacting my lungs. (I have a CT scan from MAYO to prove it.) This went on for at least 3 months. During long, 2 hours trips with the windows closed led to drowsiness. The problem was not only confirmed by the local Ram dealer but also confirmed this is a problem for all Ram vehicles using the 5.8 liter engine. These exhaust manifold bolts and gaskets should be replaced after so many miles or time. I had 95,000 miles on my truck when I brought it in for a tuneup. The service department then found the problem during their overall inspection. Frankly, ALL service departments should be doing the overall inspection first BEFORE any other scheduled maintenence. The only symptom was ticking on startup for about 10 seconds. Just search on youtube: Ram 5.8 liter engine ticking on startup OR replacing exhaust bolts. Youtube is FILLED with how to videos. The mechanic also stated this has been going on for years.
Mfg Campaign: 11529428
Recall Date: Jun 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While idling in line at a fuel station, my vehicle suddenly started shuddering and quickly followed up with a strange squeak that sounded like metal on metal contact from the lower portion of the engine. This happened on June 5th 2023 around noon timeframe. I was able to pull the vehicle into a parking spot where I turned the engine off and called for a tow truck. There were no visible lights or codes stored during this period. After getting the vehicle home, I removed the oil filter and discovered metal flakes throughout the filter and oil system. The vehicle has just under 70k miles on it and has been maintained regularly with quality lubricants and filters. Thankfully I was not on the highway with my family to include two children under the age of 5. Chrysler/Fiat has been aware of engine failure issues on this particular engine and continues to ignore the fact that their power plant is faulty and continues to put owners and bystanders at risk.
Corrective Action:
While idling in line at a fuel station, my vehicle suddenly started shuddering and quickly followed up with a strange squeak that sounded like metal on metal contact from the lower portion of the engine. This happened on June 5th 2023 around noon timeframe. I was able to pull the vehicle into a parking spot where I turned the engine off and called for a tow truck. There were no visible lights or codes stored during this period. After getting the vehicle home, I removed the oil filter and discovered metal flakes throughout the filter and oil system. The vehicle has just under 70k miles on it and has been maintained regularly with quality lubricants and filters. Thankfully I was not on the highway with my family to include two children under the age of 5. Chrysler/Fiat has been aware of engine failure issues on this particular engine and continues to ignore the fact that their power plant is faulty and continues to put owners and bystanders at risk.
Additional Notes:
While idling in line at a fuel station, my vehicle suddenly started shuddering and quickly followed up with a strange squeak that sounded like metal on metal contact from the lower portion of the engine. This happened on June 5th 2023 around noon timeframe. I was able to pull the vehicle into a parking spot where I turned the engine off and called for a tow truck. There were no visible lights or codes stored during this period. After getting the vehicle home, I removed the oil filter and discovered metal flakes throughout the filter and oil system. The vehicle has just under 70k miles on it and has been maintained regularly with quality lubricants and filters. Thankfully I was not on the highway with my family to include two children under the age of 5. Chrysler/Fiat has been aware of engine failure issues on this particular engine and continues to ignore the fact that their power plant is faulty and continues to put owners and bystanders at risk.
Mfg Campaign: 11529078
Recall Date: Jun 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Iost steering function while driving.
Corrective Action:
Iost steering function while driving.
Additional Notes:
Iost steering function while driving.
Mfg Campaign: 11529233
Recall Date: Jun 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I can not find specific tow rating for my truck. The sticker on the door only gives payload. “Towing and Payload” in the owner’s manual has no figures - it only lists 3 websites that either redirect or are broken links. Furthermore, creating a Mopar account and linking my VIN says the following - “ Sorry, your towing and payload information is not available. Please check your owner's manual for towing and payload details.” This puts me in an infinite loop and I have no way of knowing what my specific vehicle is safely rated to tow.
Corrective Action:
I can not find specific tow rating for my truck. The sticker on the door only gives payload. “Towing and Payload” in the owner’s manual has no figures - it only lists 3 websites that either redirect or are broken links. Furthermore, creating a Mopar account and linking my VIN says the following - “ Sorry, your towing and payload information is not available. Please check your owner's manual for towing and payload details.” This puts me in an infinite loop and I have no way of knowing what my specific vehicle is safely rated to tow.
Additional Notes:
I can not find specific tow rating for my truck. The sticker on the door only gives payload. “Towing and Payload” in the owner’s manual has no figures - it only lists 3 websites that either redirect or are broken links. Furthermore, creating a Mopar account and linking my VIN says the following - “ Sorry, your towing and payload information is not available. Please check your owner's manual for towing and payload details.” This puts me in an infinite loop and I have no way of knowing what my specific vehicle is safely rated to tow.
Mfg Campaign: 11528792
Recall Date: Jun 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My truck has the Z46 manufacturer recall and the NHTS 22v-406 recall for "High Pressure Fuel Pump failure". No parts are available for repair. the recall states " A HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning." I pull my camper to remote parts of the country. my fuel pump, at time to time would make "noises" that had me concerned. I found a reputable Diesel repair shop that had a OEM part that would solve the recall. For reimbursment I needed 1)parts 2)Labor3)taxes4)related costs5)contact info. I submitted all this info to uscustomercare@cac.stellantis.com on June 5. June 7 I was denied due to "out of warranty" proved I was not. On June 7 I was denied because parts were not covered, I showed them that they were OEM. On June 12 I was again denied this time because they did not like the way the clerk wrote the repair order diagnosis. I told them the dignosis was Z46 NHTS22-v406. They refused compenstion and anymore appeal. I followed all the rules, repaired my truck so it would not be a significant road hazard to me or others and expect compensation of $2210.75. Please help me, and others get compensation for doing the right thing while Stellantis nad FCA "wait for parts"
Corrective Action:
My truck has the Z46 manufacturer recall and the NHTS 22v-406 recall for "High Pressure Fuel Pump failure". No parts are available for repair. the recall states " A HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning." I pull my camper to remote parts of the country. my fuel pump, at time to time would make "noises" that had me concerned. I found a reputable Diesel repair shop that had a OEM part that would solve the recall. For reimbursment I needed 1)parts 2)Labor3)taxes4)related costs5)contact info. I submitted all this info to uscustomercare@cac.stellantis.com on June 5. June 7 I was denied due to "out of warranty" proved I was not. On June 7 I was denied because parts were not covered, I showed them that they were OEM. On June 12 I was again denied this time because they did not like the way the clerk wrote the repair order diagnosis. I told them the dignosis was Z46 NHTS22-v406. They refused compenstion and anymore appeal. I followed all the rules, repaired my truck so it would not be a significant road hazard to me or others and expect compensation of $2210.75. Please help me, and others get compensation for doing the right thing while Stellantis nad FCA "wait for parts"
Additional Notes:
My truck has the Z46 manufacturer recall and the NHTS 22v-406 recall for "High Pressure Fuel Pump failure". No parts are available for repair. the recall states " A HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning." I pull my camper to remote parts of the country. my fuel pump, at time to time would make "noises" that had me concerned. I found a reputable Diesel repair shop that had a OEM part that would solve the recall. For reimbursment I needed 1)parts 2)Labor3)taxes4)related costs5)contact info. I submitted all this info to uscustomercare@cac.stellantis.com on June 5. June 7 I was denied due to "out of warranty" proved I was not. On June 7 I was denied because parts were not covered, I showed them that they were OEM. On June 12 I was again denied this time because they did not like the way the clerk wrote the repair order diagnosis. I told them the dignosis was Z46 NHTS22-v406. They refused compenstion and anymore appeal. I followed all the rules, repaired my truck so it would not be a significant road hazard to me or others and expect compensation of $2210.75. Please help me, and others get compensation for doing the right thing while Stellantis nad FCA "wait for parts"
Mfg Campaign: 11528084
Recall Date: Jun 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Cruise control sometimes don't work, sunroof leaking
Corrective Action:
Cruise control sometimes don't work, sunroof leaking
Additional Notes:
Cruise control sometimes don't work, sunroof leaking
Mfg Campaign: 11527923
Recall Date: Jun 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Cruise control sometimes don't work, sunroof leaking
Corrective Action:
Cruise control sometimes don't work, sunroof leaking
Additional Notes:
Cruise control sometimes don't work, sunroof leaking
Mfg Campaign: 11527923
Recall Date: Jun 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Currently there is an open and unresolved high pressure fuel pump recall that can leave me stranded on the highway and cause an accident. The length of time until a remedy can be had is unacceptable. Also there is a new recall to reprogram the ECU to "band-aid" a potential failure of the timing reluctor ring. It still has the potential to leave me broken down on the road and cause an accident. The delamination problem of the reluctor ring is another part that should be covered under a recall instead of a software program.
Corrective Action:
Currently there is an open and unresolved high pressure fuel pump recall that can leave me stranded on the highway and cause an accident. The length of time until a remedy can be had is unacceptable. Also there is a new recall to reprogram the ECU to "band-aid" a potential failure of the timing reluctor ring. It still has the potential to leave me broken down on the road and cause an accident. The delamination problem of the reluctor ring is another part that should be covered under a recall instead of a software program.
Additional Notes:
Currently there is an open and unresolved high pressure fuel pump recall that can leave me stranded on the highway and cause an accident. The length of time until a remedy can be had is unacceptable. Also there is a new recall to reprogram the ECU to "band-aid" a potential failure of the timing reluctor ring. It still has the potential to leave me broken down on the road and cause an accident. The delamination problem of the reluctor ring is another part that should be covered under a recall instead of a software program.
Mfg Campaign: 11527074
Recall Date: Jun 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Currently there is an open and unresolved high pressure fuel pump recall that can leave me stranded on the highway and cause an accident. The length of time until a remedy can be had is unacceptable. Also there is a new recall to reprogram the ECU to "band-aid" a potential failure of the timing reluctor ring. It still has the potential to leave me broken down on the road and cause an accident. The delamination problem of the reluctor ring is another part that should be covered under a recall instead of a software program.
Corrective Action:
Currently there is an open and unresolved high pressure fuel pump recall that can leave me stranded on the highway and cause an accident. The length of time until a remedy can be had is unacceptable. Also there is a new recall to reprogram the ECU to "band-aid" a potential failure of the timing reluctor ring. It still has the potential to leave me broken down on the road and cause an accident. The delamination problem of the reluctor ring is another part that should be covered under a recall instead of a software program.
Additional Notes:
Currently there is an open and unresolved high pressure fuel pump recall that can leave me stranded on the highway and cause an accident. The length of time until a remedy can be had is unacceptable. Also there is a new recall to reprogram the ECU to "band-aid" a potential failure of the timing reluctor ring. It still has the potential to leave me broken down on the road and cause an accident. The delamination problem of the reluctor ring is another part that should be covered under a recall instead of a software program.
Mfg Campaign: 11527074
Recall Date: Jun 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power but was able to continue to operate at slower speeds. The vehicle was taken to the dealer, who diagnosed and found failures with the EGR and intake manifold. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 160,000.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power but was able to continue to operate at slower speeds. The vehicle was taken to the dealer, who diagnosed and found failures with the EGR and intake manifold. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 160,000.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power but was able to continue to operate at slower speeds. The vehicle was taken to the dealer, who diagnosed and found failures with the EGR and intake manifold. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 160,000.
Mfg Campaign: 11526193
Recall Date: Jun 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power but was able to continue to operate at slower speeds. The vehicle was taken to the dealer, who diagnosed and found failures with the EGR and intake manifold. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 160,000.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power but was able to continue to operate at slower speeds. The vehicle was taken to the dealer, who diagnosed and found failures with the EGR and intake manifold. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 160,000.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power but was able to continue to operate at slower speeds. The vehicle was taken to the dealer, who diagnosed and found failures with the EGR and intake manifold. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 160,000.
Mfg Campaign: 11526193
Recall Date: Jun 9, 2023
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