Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T45
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Consumer Complaints
995 ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving approx. 45 mph when truck lost acceleration. Truck began making clanking sound and check engine light came on and electronic throttle control light. Almost got into an accident due to someone almost rear ending me and then had to coast into a parking lot when I lost total control of all steering and almost hit a parked car. Truck would not restart, had to call for a tow back home that was 150+ miles because no dealerships close by would accept vehicle or had availability. Truck taken to local Dodge dealership and diagnosed with high pressure fuel pump failure and the eta for parts for a fix are unknown at the time. Have been without a truck or car for 2 weeks now, have 4 kids and both me and my wife work full time and now only have 1 car to get around in because the truck had to be diagnosed first before a rental could be granted, if they even give me one. Still waiting to hear back about getting a rental and been 2 weeks without a truck.
Corrective Action:
Driving approx. 45 mph when truck lost acceleration. Truck began making clanking sound and check engine light came on and electronic throttle control light. Almost got into an accident due to someone almost rear ending me and then had to coast into a parking lot when I lost total control of all steering and almost hit a parked car. Truck would not restart, had to call for a tow back home that was 150+ miles because no dealerships close by would accept vehicle or had availability. Truck taken to local Dodge dealership and diagnosed with high pressure fuel pump failure and the eta for parts for a fix are unknown at the time. Have been without a truck or car for 2 weeks now, have 4 kids and both me and my wife work full time and now only have 1 car to get around in because the truck had to be diagnosed first before a rental could be granted, if they even give me one. Still waiting to hear back about getting a rental and been 2 weeks without a truck.
Additional Notes:
Driving approx. 45 mph when truck lost acceleration. Truck began making clanking sound and check engine light came on and electronic throttle control light. Almost got into an accident due to someone almost rear ending me and then had to coast into a parking lot when I lost total control of all steering and almost hit a parked car. Truck would not restart, had to call for a tow back home that was 150+ miles because no dealerships close by would accept vehicle or had availability. Truck taken to local Dodge dealership and diagnosed with high pressure fuel pump failure and the eta for parts for a fix are unknown at the time. Have been without a truck or car for 2 weeks now, have 4 kids and both me and my wife work full time and now only have 1 car to get around in because the truck had to be diagnosed first before a rental could be granted, if they even give me one. Still waiting to hear back about getting a rental and been 2 weeks without a truck.
Mfg Campaign: 11541470
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Driving approx. 45 mph when truck lost acceleration. Truck began making clanking sound and check engine light came on and electronic throttle control light. Almost got into an accident due to someone almost rear ending me and then had to coast into a parking lot when I lost total control of all steering and almost hit a parked car. Truck would not restart, had to call for a tow back home that was 150+ miles because no dealerships close by would accept vehicle or had availability. Truck taken to local Dodge dealership and diagnosed with high pressure fuel pump failure and the eta for parts for a fix are unknown at the time. Have been without a truck or car for 2 weeks now, have 4 kids and both me and my wife work full time and now only have 1 car to get around in because the truck had to be diagnosed first before a rental could be granted, if they even give me one. Still waiting to hear back about getting a rental and been 2 weeks without a truck.
Corrective Action:
Driving approx. 45 mph when truck lost acceleration. Truck began making clanking sound and check engine light came on and electronic throttle control light. Almost got into an accident due to someone almost rear ending me and then had to coast into a parking lot when I lost total control of all steering and almost hit a parked car. Truck would not restart, had to call for a tow back home that was 150+ miles because no dealerships close by would accept vehicle or had availability. Truck taken to local Dodge dealership and diagnosed with high pressure fuel pump failure and the eta for parts for a fix are unknown at the time. Have been without a truck or car for 2 weeks now, have 4 kids and both me and my wife work full time and now only have 1 car to get around in because the truck had to be diagnosed first before a rental could be granted, if they even give me one. Still waiting to hear back about getting a rental and been 2 weeks without a truck.
Additional Notes:
Driving approx. 45 mph when truck lost acceleration. Truck began making clanking sound and check engine light came on and electronic throttle control light. Almost got into an accident due to someone almost rear ending me and then had to coast into a parking lot when I lost total control of all steering and almost hit a parked car. Truck would not restart, had to call for a tow back home that was 150+ miles because no dealerships close by would accept vehicle or had availability. Truck taken to local Dodge dealership and diagnosed with high pressure fuel pump failure and the eta for parts for a fix are unknown at the time. Have been without a truck or car for 2 weeks now, have 4 kids and both me and my wife work full time and now only have 1 car to get around in because the truck had to be diagnosed first before a rental could be granted, if they even give me one. Still waiting to hear back about getting a rental and been 2 weeks without a truck.
Mfg Campaign: 11541470
Recall Date: Aug 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving, my Ram Power Steering completely failed. I brought to the dealership and they advised there is an internal failure of the power steering rack. I found out of an ongoing investigation by the NHTSA for this issue and wanted to make sure my VIN was included if a recall was initiated.
Corrective Action:
While driving, my Ram Power Steering completely failed. I brought to the dealership and they advised there is an internal failure of the power steering rack. I found out of an ongoing investigation by the NHTSA for this issue and wanted to make sure my VIN was included if a recall was initiated.
Additional Notes:
While driving, my Ram Power Steering completely failed. I brought to the dealership and they advised there is an internal failure of the power steering rack. I found out of an ongoing investigation by the NHTSA for this issue and wanted to make sure my VIN was included if a recall was initiated.
Mfg Campaign: 11540463
Recall Date: Aug 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact stated while driving 60 MPH, the steering wheel was firm. No warning light was illuminated. The vehicle was diagnosed by an independent mechanic and the dealer; however, the cause of the failure was not found. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact stated while driving 60 MPH, the steering wheel was firm. No warning light was illuminated. The vehicle was diagnosed by an independent mechanic and the dealer; however, the cause of the failure was not found. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact stated while driving 60 MPH, the steering wheel was firm. No warning light was illuminated. The vehicle was diagnosed by an independent mechanic and the dealer; however, the cause of the failure was not found. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11540499
Recall Date: Aug 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Me and my girlfriend were driving down a 2 lane highway and my ram 1500 suddenly lost power steering ability and spun out of control because the steering was very hard to steer at 55 mph. Lucky I was able to start the truck back up and slowly try to drive to a pullout with no steering help.. My girlfriend and I were very scared but grateful that our lives spared. Prior to this incident there were no warnings or signs of electronic power steering failure. After pulling away from the road shoulder we were able to drive slowly home as we we’re about a mile from home warming lights on the instrument cluster and chiming “Service Power Steering!” The truck is out of warranty so I could not afford to have the dealership repair the power steering problem.
Corrective Action:
Me and my girlfriend were driving down a 2 lane highway and my ram 1500 suddenly lost power steering ability and spun out of control because the steering was very hard to steer at 55 mph. Lucky I was able to start the truck back up and slowly try to drive to a pullout with no steering help.. My girlfriend and I were very scared but grateful that our lives spared. Prior to this incident there were no warnings or signs of electronic power steering failure. After pulling away from the road shoulder we were able to drive slowly home as we we’re about a mile from home warming lights on the instrument cluster and chiming “Service Power Steering!” The truck is out of warranty so I could not afford to have the dealership repair the power steering problem.
Additional Notes:
Me and my girlfriend were driving down a 2 lane highway and my ram 1500 suddenly lost power steering ability and spun out of control because the steering was very hard to steer at 55 mph. Lucky I was able to start the truck back up and slowly try to drive to a pullout with no steering help.. My girlfriend and I were very scared but grateful that our lives spared. Prior to this incident there were no warnings or signs of electronic power steering failure. After pulling away from the road shoulder we were able to drive slowly home as we we’re about a mile from home warming lights on the instrument cluster and chiming “Service Power Steering!” The truck is out of warranty so I could not afford to have the dealership repair the power steering problem.
Mfg Campaign: 11540660
Recall Date: Aug 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Me and my girlfriend were driving down a 2 lane highway and my ram 1500 suddenly lost power steering ability and spun out of control because the steering was very hard to steer at 55 mph. Lucky I was able to start the truck back up and slowly try to drive to a pullout with no steering help.. My girlfriend and I were very scared but grateful that our lives spared. Prior to this incident there were no warnings or signs of electronic power steering failure. After pulling away from the road shoulder we were able to drive slowly home as we we’re about a mile from home warming lights on the instrument cluster and chiming “Service Power Steering!” The truck is out of warranty so I could not afford to have the dealership repair the power steering problem.
Corrective Action:
Me and my girlfriend were driving down a 2 lane highway and my ram 1500 suddenly lost power steering ability and spun out of control because the steering was very hard to steer at 55 mph. Lucky I was able to start the truck back up and slowly try to drive to a pullout with no steering help.. My girlfriend and I were very scared but grateful that our lives spared. Prior to this incident there were no warnings or signs of electronic power steering failure. After pulling away from the road shoulder we were able to drive slowly home as we we’re about a mile from home warming lights on the instrument cluster and chiming “Service Power Steering!” The truck is out of warranty so I could not afford to have the dealership repair the power steering problem.
Additional Notes:
Me and my girlfriend were driving down a 2 lane highway and my ram 1500 suddenly lost power steering ability and spun out of control because the steering was very hard to steer at 55 mph. Lucky I was able to start the truck back up and slowly try to drive to a pullout with no steering help.. My girlfriend and I were very scared but grateful that our lives spared. Prior to this incident there were no warnings or signs of electronic power steering failure. After pulling away from the road shoulder we were able to drive slowly home as we we’re about a mile from home warming lights on the instrument cluster and chiming “Service Power Steering!” The truck is out of warranty so I could not afford to have the dealership repair the power steering problem.
Mfg Campaign: 11540660
Recall Date: Aug 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Was driving slow on a county highway following a tractor. Got got a service message for electronic throttle system, followed by the check engine light, then a service message for def system see dealer. I then noticed smoke coming out of my vents and the truck started on fire.
Corrective Action:
Was driving slow on a county highway following a tractor. Got got a service message for electronic throttle system, followed by the check engine light, then a service message for def system see dealer. I then noticed smoke coming out of my vents and the truck started on fire.
Additional Notes:
Was driving slow on a county highway following a tractor. Got got a service message for electronic throttle system, followed by the check engine light, then a service message for def system see dealer. I then noticed smoke coming out of my vents and the truck started on fire.
Mfg Campaign: 11540278
Recall Date: Aug 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
When we bought the truck we drove to Virginia beach, va. The cruise control was locked on at 72mph and had to turn truck off to keep from rear ending many vehicles stopped on Interstate. Brake failure has almost caused wreck 5 or 6 times. I did have accident in June. I don't drive it anymore have a 38,000 vehicle we cant drive because brakes fail. Two different occasions the wheel on drivers side has broke lugs and wheel came off once and second time I heard noise and parked it. I had 1 lug left that time. As we lost my mom and sister in wrong way crash this has brought unnecessary stress and emotional distress. So we have no vehicle and out of 38,000. The contact wants to add the Hemi tick defect as well.
Corrective Action:
When we bought the truck we drove to Virginia beach, va. The cruise control was locked on at 72mph and had to turn truck off to keep from rear ending many vehicles stopped on Interstate. Brake failure has almost caused wreck 5 or 6 times. I did have accident in June. I don't drive it anymore have a 38,000 vehicle we cant drive because brakes fail. Two different occasions the wheel on drivers side has broke lugs and wheel came off once and second time I heard noise and parked it. I had 1 lug left that time. As we lost my mom and sister in wrong way crash this has brought unnecessary stress and emotional distress. So we have no vehicle and out of 38,000. The contact wants to add the Hemi tick defect as well.
Additional Notes:
When we bought the truck we drove to Virginia beach, va. The cruise control was locked on at 72mph and had to turn truck off to keep from rear ending many vehicles stopped on Interstate. Brake failure has almost caused wreck 5 or 6 times. I did have accident in June. I don't drive it anymore have a 38,000 vehicle we cant drive because brakes fail. Two different occasions the wheel on drivers side has broke lugs and wheel came off once and second time I heard noise and parked it. I had 1 lug left that time. As we lost my mom and sister in wrong way crash this has brought unnecessary stress and emotional distress. So we have no vehicle and out of 38,000. The contact wants to add the Hemi tick defect as well.
Mfg Campaign: 11539852
Recall Date: Aug 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
When we bought the truck we drove to Virginia beach, va. The cruise control was locked on at 72mph and had to turn truck off to keep from rear ending many vehicles stopped on Interstate. Brake failure has almost caused wreck 5 or 6 times. I did have accident in June. I don't drive it anymore have a 38,000 vehicle we cant drive because brakes fail. Two different occasions the wheel on drivers side has broke lugs and wheel came off once and second time I heard noise and parked it. I had 1 lug left that time. As we lost my mom and sister in wrong way crash this has brought unnecessary stress and emotional distress. So we have no vehicle and out of 38,000. The contact wants to add the Hemi tick defect as well.
Corrective Action:
When we bought the truck we drove to Virginia beach, va. The cruise control was locked on at 72mph and had to turn truck off to keep from rear ending many vehicles stopped on Interstate. Brake failure has almost caused wreck 5 or 6 times. I did have accident in June. I don't drive it anymore have a 38,000 vehicle we cant drive because brakes fail. Two different occasions the wheel on drivers side has broke lugs and wheel came off once and second time I heard noise and parked it. I had 1 lug left that time. As we lost my mom and sister in wrong way crash this has brought unnecessary stress and emotional distress. So we have no vehicle and out of 38,000. The contact wants to add the Hemi tick defect as well.
Additional Notes:
When we bought the truck we drove to Virginia beach, va. The cruise control was locked on at 72mph and had to turn truck off to keep from rear ending many vehicles stopped on Interstate. Brake failure has almost caused wreck 5 or 6 times. I did have accident in June. I don't drive it anymore have a 38,000 vehicle we cant drive because brakes fail. Two different occasions the wheel on drivers side has broke lugs and wheel came off once and second time I heard noise and parked it. I had 1 lug left that time. As we lost my mom and sister in wrong way crash this has brought unnecessary stress and emotional distress. So we have no vehicle and out of 38,000. The contact wants to add the Hemi tick defect as well.
Mfg Campaign: 11539852
Recall Date: Aug 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
When we bought the truck we drove to Virginia beach, va. The cruise control was locked on at 72mph and had to turn truck off to keep from rear ending many vehicles stopped on Interstate. Brake failure has almost caused wreck 5 or 6 times. I did have accident in June. I don't drive it anymore have a 38,000 vehicle we cant drive because brakes fail. Two different occasions the wheel on drivers side has broke lugs and wheel came off once and second time I heard noise and parked it. I had 1 lug left that time. As we lost my mom and sister in wrong way crash this has brought unnecessary stress and emotional distress. So we have no vehicle and out of 38,000. The contact wants to add the Hemi tick defect as well.
Corrective Action:
When we bought the truck we drove to Virginia beach, va. The cruise control was locked on at 72mph and had to turn truck off to keep from rear ending many vehicles stopped on Interstate. Brake failure has almost caused wreck 5 or 6 times. I did have accident in June. I don't drive it anymore have a 38,000 vehicle we cant drive because brakes fail. Two different occasions the wheel on drivers side has broke lugs and wheel came off once and second time I heard noise and parked it. I had 1 lug left that time. As we lost my mom and sister in wrong way crash this has brought unnecessary stress and emotional distress. So we have no vehicle and out of 38,000. The contact wants to add the Hemi tick defect as well.
Additional Notes:
When we bought the truck we drove to Virginia beach, va. The cruise control was locked on at 72mph and had to turn truck off to keep from rear ending many vehicles stopped on Interstate. Brake failure has almost caused wreck 5 or 6 times. I did have accident in June. I don't drive it anymore have a 38,000 vehicle we cant drive because brakes fail. Two different occasions the wheel on drivers side has broke lugs and wheel came off once and second time I heard noise and parked it. I had 1 lug left that time. As we lost my mom and sister in wrong way crash this has brought unnecessary stress and emotional distress. So we have no vehicle and out of 38,000. The contact wants to add the Hemi tick defect as well.
Mfg Campaign: 11539852
Recall Date: Aug 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11539890
Recall Date: Aug 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11539890
Recall Date: Aug 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Manufacturer has not acted in a timely manner to resolve this known defect, FCA recall #Z46, NHTSA Recall #22V-406, which may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning, putting my safety and that of the public near me into peril should I continue to use my vehicle, or depriving me of my livelihood if I do not use my vehicle.
Corrective Action:
Manufacturer has not acted in a timely manner to resolve this known defect, FCA recall #Z46, NHTSA Recall #22V-406, which may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning, putting my safety and that of the public near me into peril should I continue to use my vehicle, or depriving me of my livelihood if I do not use my vehicle.
Additional Notes:
Manufacturer has not acted in a timely manner to resolve this known defect, FCA recall #Z46, NHTSA Recall #22V-406, which may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning, putting my safety and that of the public near me into peril should I continue to use my vehicle, or depriving me of my livelihood if I do not use my vehicle.
Mfg Campaign: 11539657
Recall Date: Aug 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11539284
Recall Date: Aug 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11538653
Recall Date: Aug 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11538653
Recall Date: Aug 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have a 2017 Ram 1500 V6 3.6L (VIN [XXX] ) . When I used my parking break I have noticed that there are certain issue with the steering (hard to steer) and also that the parking brake cable hanging loose. When I checked the e-brake the cable is hanging down under the truck. It looks like parking brake is engaged and stuck and doesn't provide enough tension to the cable (doesn't retract). However, I have also noticed when going at around 65 mph that there the wheel is shaking like e-brake is engaged, and it is also hard to steer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have a 2017 Ram 1500 V6 3.6L (VIN [XXX] ) . When I used my parking break I have noticed that there are certain issue with the steering (hard to steer) and also that the parking brake cable hanging loose. When I checked the e-brake the cable is hanging down under the truck. It looks like parking brake is engaged and stuck and doesn't provide enough tension to the cable (doesn't retract). However, I have also noticed when going at around 65 mph that there the wheel is shaking like e-brake is engaged, and it is also hard to steer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have a 2017 Ram 1500 V6 3.6L (VIN [XXX] ) . When I used my parking break I have noticed that there are certain issue with the steering (hard to steer) and also that the parking brake cable hanging loose. When I checked the e-brake the cable is hanging down under the truck. It looks like parking brake is engaged and stuck and doesn't provide enough tension to the cable (doesn't retract). However, I have also noticed when going at around 65 mph that there the wheel is shaking like e-brake is engaged, and it is also hard to steer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11538754
Recall Date: Aug 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I have a 2017 Ram 1500 V6 3.6L (VIN [XXX] ) . When I used my parking break I have noticed that there are certain issue with the steering (hard to steer) and also that the parking brake cable hanging loose. When I checked the e-brake the cable is hanging down under the truck. It looks like parking brake is engaged and stuck and doesn't provide enough tension to the cable (doesn't retract). However, I have also noticed when going at around 65 mph that there the wheel is shaking like e-brake is engaged, and it is also hard to steer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have a 2017 Ram 1500 V6 3.6L (VIN [XXX] ) . When I used my parking break I have noticed that there are certain issue with the steering (hard to steer) and also that the parking brake cable hanging loose. When I checked the e-brake the cable is hanging down under the truck. It looks like parking brake is engaged and stuck and doesn't provide enough tension to the cable (doesn't retract). However, I have also noticed when going at around 65 mph that there the wheel is shaking like e-brake is engaged, and it is also hard to steer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have a 2017 Ram 1500 V6 3.6L (VIN [XXX] ) . When I used my parking break I have noticed that there are certain issue with the steering (hard to steer) and also that the parking brake cable hanging loose. When I checked the e-brake the cable is hanging down under the truck. It looks like parking brake is engaged and stuck and doesn't provide enough tension to the cable (doesn't retract). However, I have also noticed when going at around 65 mph that there the wheel is shaking like e-brake is engaged, and it is also hard to steer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11538754
Recall Date: Aug 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have a 2017 Ram 1500 V6 3.6L (VIN [XXX] ) . When I used my parking break I have noticed that there are certain issue with the steering (hard to steer) and also that the parking brake cable hanging loose. When I checked the e-brake the cable is hanging down under the truck. It looks like parking brake is engaged and stuck and doesn't provide enough tension to the cable (doesn't retract). However, I have also noticed when going at around 65 mph that there the wheel is shaking like e-brake is engaged, and it is also hard to steer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have a 2017 Ram 1500 V6 3.6L (VIN [XXX] ) . When I used my parking break I have noticed that there are certain issue with the steering (hard to steer) and also that the parking brake cable hanging loose. When I checked the e-brake the cable is hanging down under the truck. It looks like parking brake is engaged and stuck and doesn't provide enough tension to the cable (doesn't retract). However, I have also noticed when going at around 65 mph that there the wheel is shaking like e-brake is engaged, and it is also hard to steer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have a 2017 Ram 1500 V6 3.6L (VIN [XXX] ) . When I used my parking break I have noticed that there are certain issue with the steering (hard to steer) and also that the parking brake cable hanging loose. When I checked the e-brake the cable is hanging down under the truck. It looks like parking brake is engaged and stuck and doesn't provide enough tension to the cable (doesn't retract). However, I have also noticed when going at around 65 mph that there the wheel is shaking like e-brake is engaged, and it is also hard to steer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11538754
Recall Date: Aug 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Towed travel trailer to Yellowstone. While travelling along road south of Yellowstone near Jackson, Wyoming, I completely lost power steering. Warnings on dash to not stop driving vehicle. Fought with steering in traffic, nearly crossing into oncoming traffic. Made it to visitor centre in Jackson. Had to get towed to Rexburg, Idaho. Diagnostic was critical and total failure of electronic power steering. Part $2600. 3 weeks away. Broke CV axles driving without power steering. Had to rent 3/4 ton in Idaho Falls to get our family and trailer back to Canada. Now fixed. $6000 poorer. Had to drive back 700 miles to Idaho to pick up truck.
Corrective Action:
Towed travel trailer to Yellowstone. While travelling along road south of Yellowstone near Jackson, Wyoming, I completely lost power steering. Warnings on dash to not stop driving vehicle. Fought with steering in traffic, nearly crossing into oncoming traffic. Made it to visitor centre in Jackson. Had to get towed to Rexburg, Idaho. Diagnostic was critical and total failure of electronic power steering. Part $2600. 3 weeks away. Broke CV axles driving without power steering. Had to rent 3/4 ton in Idaho Falls to get our family and trailer back to Canada. Now fixed. $6000 poorer. Had to drive back 700 miles to Idaho to pick up truck.
Additional Notes:
Towed travel trailer to Yellowstone. While travelling along road south of Yellowstone near Jackson, Wyoming, I completely lost power steering. Warnings on dash to not stop driving vehicle. Fought with steering in traffic, nearly crossing into oncoming traffic. Made it to visitor centre in Jackson. Had to get towed to Rexburg, Idaho. Diagnostic was critical and total failure of electronic power steering. Part $2600. 3 weeks away. Broke CV axles driving without power steering. Had to rent 3/4 ton in Idaho Falls to get our family and trailer back to Canada. Now fixed. $6000 poorer. Had to drive back 700 miles to Idaho to pick up truck.
Mfg Campaign: 11538151
Recall Date: Aug 12, 2023
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