Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
Seat belt disengages randomly while driving on the drivers seat. Everyday since December 25, 2024
Corrective Action:
Seat belt disengages randomly while driving on the drivers seat. Everyday since December 25, 2024
Additional Notes:
Seat belt disengages randomly while driving on the drivers seat. Everyday since December 25, 2024
Mfg Campaign: 11637610
Recall Date: Jan 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS light came on end of July, 2024 Had truck checked at local dealership 08/07/2024 and was told I'd need to replace ABS Module. Been over 5 months, part is STILL not available, and, now my ABS light, Electronic Stability Control Light, and Brake Light are all on. Dealership told me nothing can be done. Next proposed date for release of needed part is in February, which from recent history, wll probably (IMO) not happen. This is an issue (according to internet search) which is affecting many Ram owners
Corrective Action:
ABS light came on end of July, 2024 Had truck checked at local dealership 08/07/2024 and was told I'd need to replace ABS Module. Been over 5 months, part is STILL not available, and, now my ABS light, Electronic Stability Control Light, and Brake Light are all on. Dealership told me nothing can be done. Next proposed date for release of needed part is in February, which from recent history, wll probably (IMO) not happen. This is an issue (according to internet search) which is affecting many Ram owners
Additional Notes:
ABS light came on end of July, 2024 Had truck checked at local dealership 08/07/2024 and was told I'd need to replace ABS Module. Been over 5 months, part is STILL not available, and, now my ABS light, Electronic Stability Control Light, and Brake Light are all on. Dealership told me nothing can be done. Next proposed date for release of needed part is in February, which from recent history, wll probably (IMO) not happen. This is an issue (according to internet search) which is affecting many Ram owners
Mfg Campaign: 11637697
Recall Date: Jan 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Have been forced to drive my truck without ABS and also with all the ABS, Brake and Check Engine lights on due to a faulty ABS Module. RAM has been saying for years they had a fix coming and still nothing. Several components will not work due to this issue. Ram service said its ok to drive even without Anti-Lock Brakes. When I said the thousands of owners who are forced to do this are committing insurance fraud and are at risk liability wise they said no worries. The forums are full of owners with the same issue. To add insult to injury they have adjust the software on our RAM vehicle heath report to not show the owner alert for the failure so less informed owners are unaware of exactly what the issue is. HELP!!!!
Corrective Action:
Have been forced to drive my truck without ABS and also with all the ABS, Brake and Check Engine lights on due to a faulty ABS Module. RAM has been saying for years they had a fix coming and still nothing. Several components will not work due to this issue. Ram service said its ok to drive even without Anti-Lock Brakes. When I said the thousands of owners who are forced to do this are committing insurance fraud and are at risk liability wise they said no worries. The forums are full of owners with the same issue. To add insult to injury they have adjust the software on our RAM vehicle heath report to not show the owner alert for the failure so less informed owners are unaware of exactly what the issue is. HELP!!!!
Additional Notes:
Have been forced to drive my truck without ABS and also with all the ABS, Brake and Check Engine lights on due to a faulty ABS Module. RAM has been saying for years they had a fix coming and still nothing. Several components will not work due to this issue. Ram service said its ok to drive even without Anti-Lock Brakes. When I said the thousands of owners who are forced to do this are committing insurance fraud and are at risk liability wise they said no worries. The forums are full of owners with the same issue. To add insult to injury they have adjust the software on our RAM vehicle heath report to not show the owner alert for the failure so less informed owners are unaware of exactly what the issue is. HELP!!!!
Mfg Campaign: 11637834
Recall Date: Jan 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power steering (EPS) warning flashes when the temperature drops below 32 degrees. Wheels immediately become difficult to turn.
Corrective Action:
Power steering (EPS) warning flashes when the temperature drops below 32 degrees. Wheels immediately become difficult to turn.
Additional Notes:
Power steering (EPS) warning flashes when the temperature drops below 32 degrees. Wheels immediately become difficult to turn.
Mfg Campaign: 11637447
Recall Date: Jan 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
To Whom It May Concern: In March 2024 I purchased a Ram 1500 pickup truck. Shortly after purchasing the truck I discovered there was an open recall for the vehicle (14Z46182 Safety Recall Z46), I had the recall completed on April 10, 2024; The High Pressure Fuel Pump, Injector Fuel Tubes, and Fuel Filter were replaced by Port Lavaca Dodge, Chrysler, Jeep. A few months later I started having erratic check engine lights, hard starting etc. I had the codes translated at Auto Zone and it was determined to most likely be the High Pressure Fuel Pump failure. I dismissed that diagnosis as the high pressure fuel pump had recently been replaced. On September 6, 2024 my truck quit running and I had it towed to ROKS DIESEL to be evaluated for the cause. Roks Diesel checked it on September 16, 2024 and said the High Pressure Fuel Pump failed and metal particles were throughout the fuel system and that the complete fuel system must be replaced and the tank cleaned. The fuel was checked for contamination and none was found. I called Port Lavaca Dodge, Chrysler, Jeep to see what I should do; I was told to tow it in and they would perform a duplicate recall. I explained that it needed to be towed from Victoria, TX, so they suggested I save some money and have it towed to Victoria Dodge, Ram, Chrysler, Jeep, which I did. Victoria Dodge, Ram, Chrysler, Jeep evaluated the truck and confirmed what Roks Diesel informed me. They went on to say the fuel was contaminated and there for I would have to pay to remove, reinstall, and clean the fuel tank. I repeatedly asked how they determined the fuel was contaminated and was not given an adequate answer. I was unsuccessful in negotiating with them over charging me for the cleaning of the fuel tank, and agreed to pay because I needed transportation. I contacted Ram Division and submitted all the documents necessary for reimbursement of my costs, which was rejected. I gave them a bad review on their handling of the situation, and they put me
Corrective Action:
To Whom It May Concern: In March 2024 I purchased a Ram 1500 pickup truck. Shortly after purchasing the truck I discovered there was an open recall for the vehicle (14Z46182 Safety Recall Z46), I had the recall completed on April 10, 2024; The High Pressure Fuel Pump, Injector Fuel Tubes, and Fuel Filter were replaced by Port Lavaca Dodge, Chrysler, Jeep. A few months later I started having erratic check engine lights, hard starting etc. I had the codes translated at Auto Zone and it was determined to most likely be the High Pressure Fuel Pump failure. I dismissed that diagnosis as the high pressure fuel pump had recently been replaced. On September 6, 2024 my truck quit running and I had it towed to ROKS DIESEL to be evaluated for the cause. Roks Diesel checked it on September 16, 2024 and said the High Pressure Fuel Pump failed and metal particles were throughout the fuel system and that the complete fuel system must be replaced and the tank cleaned. The fuel was checked for contamination and none was found. I called Port Lavaca Dodge, Chrysler, Jeep to see what I should do; I was told to tow it in and they would perform a duplicate recall. I explained that it needed to be towed from Victoria, TX, so they suggested I save some money and have it towed to Victoria Dodge, Ram, Chrysler, Jeep, which I did. Victoria Dodge, Ram, Chrysler, Jeep evaluated the truck and confirmed what Roks Diesel informed me. They went on to say the fuel was contaminated and there for I would have to pay to remove, reinstall, and clean the fuel tank. I repeatedly asked how they determined the fuel was contaminated and was not given an adequate answer. I was unsuccessful in negotiating with them over charging me for the cleaning of the fuel tank, and agreed to pay because I needed transportation. I contacted Ram Division and submitted all the documents necessary for reimbursement of my costs, which was rejected. I gave them a bad review on their handling of the situation, and they put me
Additional Notes:
To Whom It May Concern: In March 2024 I purchased a Ram 1500 pickup truck. Shortly after purchasing the truck I discovered there was an open recall for the vehicle (14Z46182 Safety Recall Z46), I had the recall completed on April 10, 2024; The High Pressure Fuel Pump, Injector Fuel Tubes, and Fuel Filter were replaced by Port Lavaca Dodge, Chrysler, Jeep. A few months later I started having erratic check engine lights, hard starting etc. I had the codes translated at Auto Zone and it was determined to most likely be the High Pressure Fuel Pump failure. I dismissed that diagnosis as the high pressure fuel pump had recently been replaced. On September 6, 2024 my truck quit running and I had it towed to ROKS DIESEL to be evaluated for the cause. Roks Diesel checked it on September 16, 2024 and said the High Pressure Fuel Pump failed and metal particles were throughout the fuel system and that the complete fuel system must be replaced and the tank cleaned. The fuel was checked for contamination and none was found. I called Port Lavaca Dodge, Chrysler, Jeep to see what I should do; I was told to tow it in and they would perform a duplicate recall. I explained that it needed to be towed from Victoria, TX, so they suggested I save some money and have it towed to Victoria Dodge, Ram, Chrysler, Jeep, which I did. Victoria Dodge, Ram, Chrysler, Jeep evaluated the truck and confirmed what Roks Diesel informed me. They went on to say the fuel was contaminated and there for I would have to pay to remove, reinstall, and clean the fuel tank. I repeatedly asked how they determined the fuel was contaminated and was not given an adequate answer. I was unsuccessful in negotiating with them over charging me for the cleaning of the fuel tank, and agreed to pay because I needed transportation. I contacted Ram Division and submitted all the documents necessary for reimbursement of my costs, which was rejected. I gave them a bad review on their handling of the situation, and they put me
Mfg Campaign: 11636167
Recall Date: Jan 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
To Whom It May Concern: In March 2024 I purchased a Ram 1500 pickup truck. Shortly after purchasing the truck I discovered there was an open recall for the vehicle (14Z46182 Safety Recall Z46), I had the recall completed on April 10, 2024; The High Pressure Fuel Pump, Injector Fuel Tubes, and Fuel Filter were replaced by Port Lavaca Dodge, Chrysler, Jeep. A few months later I started having erratic check engine lights, hard starting etc. I had the codes translated at Auto Zone and it was determined to most likely be the High Pressure Fuel Pump failure. I dismissed that diagnosis as the high pressure fuel pump had recently been replaced. On September 6, 2024 my truck quit running and I had it towed to ROKS DIESEL to be evaluated for the cause. Roks Diesel checked it on September 16, 2024 and said the High Pressure Fuel Pump failed and metal particles were throughout the fuel system and that the complete fuel system must be replaced and the tank cleaned. The fuel was checked for contamination and none was found. I called Port Lavaca Dodge, Chrysler, Jeep to see what I should do; I was told to tow it in and they would perform a duplicate recall. I explained that it needed to be towed from Victoria, TX, so they suggested I save some money and have it towed to Victoria Dodge, Ram, Chrysler, Jeep, which I did. Victoria Dodge, Ram, Chrysler, Jeep evaluated the truck and confirmed what Roks Diesel informed me. They went on to say the fuel was contaminated and there for I would have to pay to remove, reinstall, and clean the fuel tank. I repeatedly asked how they determined the fuel was contaminated and was not given an adequate answer. I was unsuccessful in negotiating with them over charging me for the cleaning of the fuel tank, and agreed to pay because I needed transportation. I contacted Ram Division and submitted all the documents necessary for reimbursement of my costs, which was rejected. I gave them a bad review on their handling of the situation, and they put me
Corrective Action:
To Whom It May Concern: In March 2024 I purchased a Ram 1500 pickup truck. Shortly after purchasing the truck I discovered there was an open recall for the vehicle (14Z46182 Safety Recall Z46), I had the recall completed on April 10, 2024; The High Pressure Fuel Pump, Injector Fuel Tubes, and Fuel Filter were replaced by Port Lavaca Dodge, Chrysler, Jeep. A few months later I started having erratic check engine lights, hard starting etc. I had the codes translated at Auto Zone and it was determined to most likely be the High Pressure Fuel Pump failure. I dismissed that diagnosis as the high pressure fuel pump had recently been replaced. On September 6, 2024 my truck quit running and I had it towed to ROKS DIESEL to be evaluated for the cause. Roks Diesel checked it on September 16, 2024 and said the High Pressure Fuel Pump failed and metal particles were throughout the fuel system and that the complete fuel system must be replaced and the tank cleaned. The fuel was checked for contamination and none was found. I called Port Lavaca Dodge, Chrysler, Jeep to see what I should do; I was told to tow it in and they would perform a duplicate recall. I explained that it needed to be towed from Victoria, TX, so they suggested I save some money and have it towed to Victoria Dodge, Ram, Chrysler, Jeep, which I did. Victoria Dodge, Ram, Chrysler, Jeep evaluated the truck and confirmed what Roks Diesel informed me. They went on to say the fuel was contaminated and there for I would have to pay to remove, reinstall, and clean the fuel tank. I repeatedly asked how they determined the fuel was contaminated and was not given an adequate answer. I was unsuccessful in negotiating with them over charging me for the cleaning of the fuel tank, and agreed to pay because I needed transportation. I contacted Ram Division and submitted all the documents necessary for reimbursement of my costs, which was rejected. I gave them a bad review on their handling of the situation, and they put me
Additional Notes:
To Whom It May Concern: In March 2024 I purchased a Ram 1500 pickup truck. Shortly after purchasing the truck I discovered there was an open recall for the vehicle (14Z46182 Safety Recall Z46), I had the recall completed on April 10, 2024; The High Pressure Fuel Pump, Injector Fuel Tubes, and Fuel Filter were replaced by Port Lavaca Dodge, Chrysler, Jeep. A few months later I started having erratic check engine lights, hard starting etc. I had the codes translated at Auto Zone and it was determined to most likely be the High Pressure Fuel Pump failure. I dismissed that diagnosis as the high pressure fuel pump had recently been replaced. On September 6, 2024 my truck quit running and I had it towed to ROKS DIESEL to be evaluated for the cause. Roks Diesel checked it on September 16, 2024 and said the High Pressure Fuel Pump failed and metal particles were throughout the fuel system and that the complete fuel system must be replaced and the tank cleaned. The fuel was checked for contamination and none was found. I called Port Lavaca Dodge, Chrysler, Jeep to see what I should do; I was told to tow it in and they would perform a duplicate recall. I explained that it needed to be towed from Victoria, TX, so they suggested I save some money and have it towed to Victoria Dodge, Ram, Chrysler, Jeep, which I did. Victoria Dodge, Ram, Chrysler, Jeep evaluated the truck and confirmed what Roks Diesel informed me. They went on to say the fuel was contaminated and there for I would have to pay to remove, reinstall, and clean the fuel tank. I repeatedly asked how they determined the fuel was contaminated and was not given an adequate answer. I was unsuccessful in negotiating with them over charging me for the cleaning of the fuel tank, and agreed to pay because I needed transportation. I contacted Ram Division and submitted all the documents necessary for reimbursement of my costs, which was rejected. I gave them a bad review on their handling of the situation, and they put me
Mfg Campaign: 11636167
Recall Date: Jan 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power steering completely went out, without warning, while driving 55 mph. No prior warning - all of a sudden a red light came on with exclamation point saying the power steering must be serviced. Incredibly difficult to steer / drive it to a certified Dodge dealership. A quick inspection found the problem to be: Electric power steering gear unit must be replaced. Estimated price quote for MOPAR replacement part and labor is $3000+
Corrective Action:
Power steering completely went out, without warning, while driving 55 mph. No prior warning - all of a sudden a red light came on with exclamation point saying the power steering must be serviced. Incredibly difficult to steer / drive it to a certified Dodge dealership. A quick inspection found the problem to be: Electric power steering gear unit must be replaced. Estimated price quote for MOPAR replacement part and labor is $3000+
Additional Notes:
Power steering completely went out, without warning, while driving 55 mph. No prior warning - all of a sudden a red light came on with exclamation point saying the power steering must be serviced. Incredibly difficult to steer / drive it to a certified Dodge dealership. A quick inspection found the problem to be: Electric power steering gear unit must be replaced. Estimated price quote for MOPAR replacement part and labor is $3000+
Mfg Campaign: 11636169
Recall Date: Jan 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I started hearing a clunk coming from the front of my truck and had it checked and the CV shaft broke. My truck isn’t even 10 years old
Corrective Action:
I started hearing a clunk coming from the front of my truck and had it checked and the CV shaft broke. My truck isn’t even 10 years old
Additional Notes:
I started hearing a clunk coming from the front of my truck and had it checked and the CV shaft broke. My truck isn’t even 10 years old
Mfg Campaign: 11635601
Recall Date: Jan 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The vehicle has an air ride suspension that has failed and after researching the issue it seems that this is an ongoing problem for a lot of owners. Without the air ride suspension the vehicle is difficult to control and until fixed it is also my only mode of transportation.
Corrective Action:
The vehicle has an air ride suspension that has failed and after researching the issue it seems that this is an ongoing problem for a lot of owners. Without the air ride suspension the vehicle is difficult to control and until fixed it is also my only mode of transportation.
Additional Notes:
The vehicle has an air ride suspension that has failed and after researching the issue it seems that this is an ongoing problem for a lot of owners. Without the air ride suspension the vehicle is difficult to control and until fixed it is also my only mode of transportation.
Mfg Campaign: 11635638
Recall Date: Jan 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs module has electronic fault requiring repair or replacement there is no modules available to repair with some remanufactured ones are available with prices very high also has to be programmed by a dealer making it a very costly repair if you can find one. This is a safety issue as abs will not function till repair complete chrysler is well aware of issue there is thread after thread about it online.
Corrective Action:
Abs module has electronic fault requiring repair or replacement there is no modules available to repair with some remanufactured ones are available with prices very high also has to be programmed by a dealer making it a very costly repair if you can find one. This is a safety issue as abs will not function till repair complete chrysler is well aware of issue there is thread after thread about it online.
Additional Notes:
Abs module has electronic fault requiring repair or replacement there is no modules available to repair with some remanufactured ones are available with prices very high also has to be programmed by a dealer making it a very costly repair if you can find one. This is a safety issue as abs will not function till repair complete chrysler is well aware of issue there is thread after thread about it online.
Mfg Campaign: 11635487
Recall Date: Jan 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
On [XXX] my power steering system completely froze in sub-0 temperatures. The wheels were unable to steer right or left. After idling for some time, it unfroze resulting in a grinding noise and very stiff steering. This has continued where the steering freezes in cold temperatures and continues to grind. The vehicle was brought to Main Motor in Johnstown NY (dealer) to inspect this and they determined that the Steering Rack (which includes the EPS) had failed- mainly the steering gear. The truck has 88,000 miles. This is a sealed, unserviceable system and should not fail at this point. The dealer price for a replacement part was $3010 plus labor. As the truck had been out of warranty for a month, I brought it to an independent shop for confirmation and they will be completing the repair. These steering systems are a known issue, I spoke to the consumer complaint department at Ram and through the dealer. Neither wanted to rectify the situation at their own cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] my power steering system completely froze in sub-0 temperatures. The wheels were unable to steer right or left. After idling for some time, it unfroze resulting in a grinding noise and very stiff steering. This has continued where the steering freezes in cold temperatures and continues to grind. The vehicle was brought to Main Motor in Johnstown NY (dealer) to inspect this and they determined that the Steering Rack (which includes the EPS) had failed- mainly the steering gear. The truck has 88,000 miles. This is a sealed, unserviceable system and should not fail at this point. The dealer price for a replacement part was $3010 plus labor. As the truck had been out of warranty for a month, I brought it to an independent shop for confirmation and they will be completing the repair. These steering systems are a known issue, I spoke to the consumer complaint department at Ram and through the dealer. Neither wanted to rectify the situation at their own cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] my power steering system completely froze in sub-0 temperatures. The wheels were unable to steer right or left. After idling for some time, it unfroze resulting in a grinding noise and very stiff steering. This has continued where the steering freezes in cold temperatures and continues to grind. The vehicle was brought to Main Motor in Johnstown NY (dealer) to inspect this and they determined that the Steering Rack (which includes the EPS) had failed- mainly the steering gear. The truck has 88,000 miles. This is a sealed, unserviceable system and should not fail at this point. The dealer price for a replacement part was $3010 plus labor. As the truck had been out of warranty for a month, I brought it to an independent shop for confirmation and they will be completing the repair. These steering systems are a known issue, I spoke to the consumer complaint department at Ram and through the dealer. Neither wanted to rectify the situation at their own cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11635386
Recall Date: Jan 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while driving at approximately 40 MPH, he heard the sound of the tailgate opening independently. When the contact stopped the vehicle, he observed that the tailgate was open and he was able to raise and secure the tailgate. The contact stated that later he was starting the vehicle and saw that the tailgate was again open, however, he was not able to secure the tailgate. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact called a local dealer and was informed that he would need to bring the vehicle in for a diagnostic check. The contact asked if there was an open recall. The contact was advised by the dealer that NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages) had been completed on the vehicle by a previous owner and he was no longer covered by the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while driving at approximately 40 MPH, he heard the sound of the tailgate opening independently. When the contact stopped the vehicle, he observed that the tailgate was open and he was able to raise and secure the tailgate. The contact stated that later he was starting the vehicle and saw that the tailgate was again open, however, he was not able to secure the tailgate. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact called a local dealer and was informed that he would need to bring the vehicle in for a diagnostic check. The contact asked if there was an open recall. The contact was advised by the dealer that NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages) had been completed on the vehicle by a previous owner and he was no longer covered by the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while driving at approximately 40 MPH, he heard the sound of the tailgate opening independently. When the contact stopped the vehicle, he observed that the tailgate was open and he was able to raise and secure the tailgate. The contact stated that later he was starting the vehicle and saw that the tailgate was again open, however, he was not able to secure the tailgate. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact called a local dealer and was informed that he would need to bring the vehicle in for a diagnostic check. The contact asked if there was an open recall. The contact was advised by the dealer that NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages) had been completed on the vehicle by a previous owner and he was no longer covered by the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
Mfg Campaign: 11635192
Recall Date: Jan 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while driving at approximately 40 MPH, he heard the sound of the tailgate opening independently. When the contact stopped the vehicle, he observed that the tailgate was open and he was able to raise and secure the tailgate. The contact stated that later he was starting the vehicle and saw that the tailgate was again open, however, he was not able to secure the tailgate. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact called a local dealer and was informed that he would need to bring the vehicle in for a diagnostic check. The contact asked if there was an open recall. The contact was advised by the dealer that NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages) had been completed on the vehicle by a previous owner and he was no longer covered by the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while driving at approximately 40 MPH, he heard the sound of the tailgate opening independently. When the contact stopped the vehicle, he observed that the tailgate was open and he was able to raise and secure the tailgate. The contact stated that later he was starting the vehicle and saw that the tailgate was again open, however, he was not able to secure the tailgate. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact called a local dealer and was informed that he would need to bring the vehicle in for a diagnostic check. The contact asked if there was an open recall. The contact was advised by the dealer that NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages) had been completed on the vehicle by a previous owner and he was no longer covered by the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while driving at approximately 40 MPH, he heard the sound of the tailgate opening independently. When the contact stopped the vehicle, he observed that the tailgate was open and he was able to raise and secure the tailgate. The contact stated that later he was starting the vehicle and saw that the tailgate was again open, however, he was not able to secure the tailgate. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact called a local dealer and was informed that he would need to bring the vehicle in for a diagnostic check. The contact asked if there was an open recall. The contact was advised by the dealer that NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages) had been completed on the vehicle by a previous owner and he was no longer covered by the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.
Mfg Campaign: 11635192
Recall Date: Jan 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I have had several issues with this vehicle for over 1 yr, started having issues with the vehicle 3 months after purchasing it. I was unaware of any warranties on my truck because I bought it used. Called the dealership that I bought it from and they said I didn’t have a warranty on it. The truck would lose power while driving than it would show something about exhaust issue. Finally after around 6 months or so we had to take it to the shop to have it fixed paid over $2000 to have it fixed and it worked for some time but finally would not turn on and left us stranded.It has been over a year since we have been able to use the truck because now it has affected the motor. I am so desperate for some type of resolution. This is a recall issue and don’t understand why Chrysler won’t fix it.
Corrective Action:
I have had several issues with this vehicle for over 1 yr, started having issues with the vehicle 3 months after purchasing it. I was unaware of any warranties on my truck because I bought it used. Called the dealership that I bought it from and they said I didn’t have a warranty on it. The truck would lose power while driving than it would show something about exhaust issue. Finally after around 6 months or so we had to take it to the shop to have it fixed paid over $2000 to have it fixed and it worked for some time but finally would not turn on and left us stranded.It has been over a year since we have been able to use the truck because now it has affected the motor. I am so desperate for some type of resolution. This is a recall issue and don’t understand why Chrysler won’t fix it.
Additional Notes:
I have had several issues with this vehicle for over 1 yr, started having issues with the vehicle 3 months after purchasing it. I was unaware of any warranties on my truck because I bought it used. Called the dealership that I bought it from and they said I didn’t have a warranty on it. The truck would lose power while driving than it would show something about exhaust issue. Finally after around 6 months or so we had to take it to the shop to have it fixed paid over $2000 to have it fixed and it worked for some time but finally would not turn on and left us stranded.It has been over a year since we have been able to use the truck because now it has affected the motor. I am so desperate for some type of resolution. This is a recall issue and don’t understand why Chrysler won’t fix it.
Mfg Campaign: 11634574
Recall Date: Jan 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have had several issues with this vehicle for over 1 yr, started having issues with the vehicle 3 months after purchasing it. I was unaware of any warranties on my truck because I bought it used. Called the dealership that I bought it from and they said I didn’t have a warranty on it. The truck would lose power while driving than it would show something about exhaust issue. Finally after around 6 months or so we had to take it to the shop to have it fixed paid over $2000 to have it fixed and it worked for some time but finally would not turn on and left us stranded.It has been over a year since we have been able to use the truck because now it has affected the motor. I am so desperate for some type of resolution. This is a recall issue and don’t understand why Chrysler won’t fix it.
Corrective Action:
I have had several issues with this vehicle for over 1 yr, started having issues with the vehicle 3 months after purchasing it. I was unaware of any warranties on my truck because I bought it used. Called the dealership that I bought it from and they said I didn’t have a warranty on it. The truck would lose power while driving than it would show something about exhaust issue. Finally after around 6 months or so we had to take it to the shop to have it fixed paid over $2000 to have it fixed and it worked for some time but finally would not turn on and left us stranded.It has been over a year since we have been able to use the truck because now it has affected the motor. I am so desperate for some type of resolution. This is a recall issue and don’t understand why Chrysler won’t fix it.
Additional Notes:
I have had several issues with this vehicle for over 1 yr, started having issues with the vehicle 3 months after purchasing it. I was unaware of any warranties on my truck because I bought it used. Called the dealership that I bought it from and they said I didn’t have a warranty on it. The truck would lose power while driving than it would show something about exhaust issue. Finally after around 6 months or so we had to take it to the shop to have it fixed paid over $2000 to have it fixed and it worked for some time but finally would not turn on and left us stranded.It has been over a year since we have been able to use the truck because now it has affected the motor. I am so desperate for some type of resolution. This is a recall issue and don’t understand why Chrysler won’t fix it.
Mfg Campaign: 11634574
Recall Date: Jan 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I've read many problems with not being able to put fuel in the truck, I am experiencing that exact problem. You can't pump gas into the tank. The nozzle shuts off immediately, after .15 cents or so. No engine codes to help diagnose the problems.
Corrective Action:
I've read many problems with not being able to put fuel in the truck, I am experiencing that exact problem. You can't pump gas into the tank. The nozzle shuts off immediately, after .15 cents or so. No engine codes to help diagnose the problems.
Additional Notes:
I've read many problems with not being able to put fuel in the truck, I am experiencing that exact problem. You can't pump gas into the tank. The nozzle shuts off immediately, after .15 cents or so. No engine codes to help diagnose the problems.
Mfg Campaign: 11634497
Recall Date: Jan 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Ram has an issue with the electronic brake module. It effects the anti-brake, anti-slip, trailer brake, and cruise control. They are aware of it and it is documented on many forums as far back as 2016 on my model. My son has a 2018 2500 and is starting to have the same issues. This is an $1100 job but they don't have the part and can't get it. They say it is on back order? No real guarantee it will even last when it is replaced. This is a hazard driving. And definitely an issue you need to address
Corrective Action:
Ram has an issue with the electronic brake module. It effects the anti-brake, anti-slip, trailer brake, and cruise control. They are aware of it and it is documented on many forums as far back as 2016 on my model. My son has a 2018 2500 and is starting to have the same issues. This is an $1100 job but they don't have the part and can't get it. They say it is on back order? No real guarantee it will even last when it is replaced. This is a hazard driving. And definitely an issue you need to address
Additional Notes:
Ram has an issue with the electronic brake module. It effects the anti-brake, anti-slip, trailer brake, and cruise control. They are aware of it and it is documented on many forums as far back as 2016 on my model. My son has a 2018 2500 and is starting to have the same issues. This is an $1100 job but they don't have the part and can't get it. They say it is on back order? No real guarantee it will even last when it is replaced. This is a hazard driving. And definitely an issue you need to address
Mfg Campaign: 11634236
Recall Date: Jan 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Ram has an issue with the electronic brake module. It effects the anti-brake, anti-slip, trailer brake, and cruise control. They are aware of it and it is documented on many forums as far back as 2016 on my model. My son has a 2018 2500 and is starting to have the same issues. This is an $1100 job but they don't have the part and can't get it. They say it is on back order? No real guarantee it will even last when it is replaced. This is a hazard driving. And definitely an issue you need to address
Corrective Action:
Ram has an issue with the electronic brake module. It effects the anti-brake, anti-slip, trailer brake, and cruise control. They are aware of it and it is documented on many forums as far back as 2016 on my model. My son has a 2018 2500 and is starting to have the same issues. This is an $1100 job but they don't have the part and can't get it. They say it is on back order? No real guarantee it will even last when it is replaced. This is a hazard driving. And definitely an issue you need to address
Additional Notes:
Ram has an issue with the electronic brake module. It effects the anti-brake, anti-slip, trailer brake, and cruise control. They are aware of it and it is documented on many forums as far back as 2016 on my model. My son has a 2018 2500 and is starting to have the same issues. This is an $1100 job but they don't have the part and can't get it. They say it is on back order? No real guarantee it will even last when it is replaced. This is a hazard driving. And definitely an issue you need to address
Mfg Campaign: 11634236
Recall Date: Jan 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Ram has an issue with the electronic brake module. It effects the anti-brake, anti-slip, trailer brake, and cruise control. They are aware of it and it is documented on many forums as far back as 2016 on my model. My son has a 2018 2500 and is starting to have the same issues. This is an $1100 job but they don't have the part and can't get it. They say it is on back order? No real guarantee it will even last when it is replaced. This is a hazard driving. And definitely an issue you need to address
Corrective Action:
Ram has an issue with the electronic brake module. It effects the anti-brake, anti-slip, trailer brake, and cruise control. They are aware of it and it is documented on many forums as far back as 2016 on my model. My son has a 2018 2500 and is starting to have the same issues. This is an $1100 job but they don't have the part and can't get it. They say it is on back order? No real guarantee it will even last when it is replaced. This is a hazard driving. And definitely an issue you need to address
Additional Notes:
Ram has an issue with the electronic brake module. It effects the anti-brake, anti-slip, trailer brake, and cruise control. They are aware of it and it is documented on many forums as far back as 2016 on my model. My son has a 2018 2500 and is starting to have the same issues. This is an $1100 job but they don't have the part and can't get it. They say it is on back order? No real guarantee it will even last when it is replaced. This is a hazard driving. And definitely an issue you need to address
Mfg Campaign: 11634236
Recall Date: Jan 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Since buying our 2016 Ram 1500 ecodiesel, we have had nothing but problems. In 2020 there was an EGR/coolant leak that was supposedly done. Upon getting the recall done, they said that the manufacturer has not yet made any equipment to fix the issue. They replaced our hose, but we have had to get it fixed almost annually since then. This is a lemon of a truck and FCA should be ashamed releasing a vehicle with so many issues and no fix in sight. It says our recall was "remedied", but even the service department said that there is no guaranteed fix because FCA has not released anything to actually fix this issue. We were without our truck for almost a month. Ridiculous. DO NOT BUY THIS TRUCK, YOU WILL REGRET IT!!!!
Corrective Action:
Since buying our 2016 Ram 1500 ecodiesel, we have had nothing but problems. In 2020 there was an EGR/coolant leak that was supposedly done. Upon getting the recall done, they said that the manufacturer has not yet made any equipment to fix the issue. They replaced our hose, but we have had to get it fixed almost annually since then. This is a lemon of a truck and FCA should be ashamed releasing a vehicle with so many issues and no fix in sight. It says our recall was "remedied", but even the service department said that there is no guaranteed fix because FCA has not released anything to actually fix this issue. We were without our truck for almost a month. Ridiculous. DO NOT BUY THIS TRUCK, YOU WILL REGRET IT!!!!
Additional Notes:
Since buying our 2016 Ram 1500 ecodiesel, we have had nothing but problems. In 2020 there was an EGR/coolant leak that was supposedly done. Upon getting the recall done, they said that the manufacturer has not yet made any equipment to fix the issue. They replaced our hose, but we have had to get it fixed almost annually since then. This is a lemon of a truck and FCA should be ashamed releasing a vehicle with so many issues and no fix in sight. It says our recall was "remedied", but even the service department said that there is no guaranteed fix because FCA has not released anything to actually fix this issue. We were without our truck for almost a month. Ridiculous. DO NOT BUY THIS TRUCK, YOU WILL REGRET IT!!!!
Mfg Campaign: 11634034
Recall Date: Jan 4, 2025
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