Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
While driving almost complete loss of steering. Very hard to turn. After a battery reset, it corrected, but very short lived. I was able to get the vehicle home, but has been undriveable since. Now there is absolutely no steering at all, the rack and pinion is completely locked. The only warning light is the "service power steering" light on the dash, no codes in the computer. Through research, I found that there is a known issue with the computer board on the rack and pinion which is known to cause this problem. The only solution is to replace the rack and pinion with a new one. There is already a recall for vehicles that predate mine, but mine is not included. I have just ordered a new rack and pinion and am having it replaced, but there is a significant core charge, so I will not be keeping the old one.
Corrective Action:
While driving almost complete loss of steering. Very hard to turn. After a battery reset, it corrected, but very short lived. I was able to get the vehicle home, but has been undriveable since. Now there is absolutely no steering at all, the rack and pinion is completely locked. The only warning light is the "service power steering" light on the dash, no codes in the computer. Through research, I found that there is a known issue with the computer board on the rack and pinion which is known to cause this problem. The only solution is to replace the rack and pinion with a new one. There is already a recall for vehicles that predate mine, but mine is not included. I have just ordered a new rack and pinion and am having it replaced, but there is a significant core charge, so I will not be keeping the old one.
Additional Notes:
While driving almost complete loss of steering. Very hard to turn. After a battery reset, it corrected, but very short lived. I was able to get the vehicle home, but has been undriveable since. Now there is absolutely no steering at all, the rack and pinion is completely locked. The only warning light is the "service power steering" light on the dash, no codes in the computer. Through research, I found that there is a known issue with the computer board on the rack and pinion which is known to cause this problem. The only solution is to replace the rack and pinion with a new one. There is already a recall for vehicles that predate mine, but mine is not included. I have just ordered a new rack and pinion and am having it replaced, but there is a significant core charge, so I will not be keeping the old one.
Mfg Campaign: 11643499
Recall Date: Feb 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Issue with the relay controlling the fuel pump located in the fuel tank(lift pump) When the relay stop working, the engine cannot be started or don't supply fuel to the High pressure fuel pump (HPFP) forcing to stop on the road. Could lead seriously to an unsafe situation like the HPFP can do. This issue can be reproduce easily by the dealer. No DTC or check engine ON for this type of issue. The dealer fix it yesterday and the damage was under the TIPM (Total integrated Power Module) The wires connectors under the relay were melted by overheat. This issue lead to an OFF and ON electrical contact between the fuel pump and the relay. This issue is largely documented over internet and can be fix for under 200$ usd with an external relay. But the first FCA option is to replace the TIPM board for 1200$ usd. Actually no recall for this major issue present in many FCA models since many years. The first time this issue happend was december 20, 2024. The date of repair is february, 12 2025. Between those two dates, I got the crank nostart problem many times.
Corrective Action:
Issue with the relay controlling the fuel pump located in the fuel tank(lift pump) When the relay stop working, the engine cannot be started or don't supply fuel to the High pressure fuel pump (HPFP) forcing to stop on the road. Could lead seriously to an unsafe situation like the HPFP can do. This issue can be reproduce easily by the dealer. No DTC or check engine ON for this type of issue. The dealer fix it yesterday and the damage was under the TIPM (Total integrated Power Module) The wires connectors under the relay were melted by overheat. This issue lead to an OFF and ON electrical contact between the fuel pump and the relay. This issue is largely documented over internet and can be fix for under 200$ usd with an external relay. But the first FCA option is to replace the TIPM board for 1200$ usd. Actually no recall for this major issue present in many FCA models since many years. The first time this issue happend was december 20, 2024. The date of repair is february, 12 2025. Between those two dates, I got the crank nostart problem many times.
Additional Notes:
Issue with the relay controlling the fuel pump located in the fuel tank(lift pump) When the relay stop working, the engine cannot be started or don't supply fuel to the High pressure fuel pump (HPFP) forcing to stop on the road. Could lead seriously to an unsafe situation like the HPFP can do. This issue can be reproduce easily by the dealer. No DTC or check engine ON for this type of issue. The dealer fix it yesterday and the damage was under the TIPM (Total integrated Power Module) The wires connectors under the relay were melted by overheat. This issue lead to an OFF and ON electrical contact between the fuel pump and the relay. This issue is largely documented over internet and can be fix for under 200$ usd with an external relay. But the first FCA option is to replace the TIPM board for 1200$ usd. Actually no recall for this major issue present in many FCA models since many years. The first time this issue happend was december 20, 2024. The date of repair is february, 12 2025. Between those two dates, I got the crank nostart problem many times.
Mfg Campaign: 11642513
Recall Date: Feb 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I lost power steering and hard to steer. I looked at fuses and f78 looked to be good. I made an appointment with Dodge dealer and when I was going to bring it steering worked. Now I need to wait to see if this issue happens again and this is dangerous while driving. There should be a recall on Module that causes this. I’ve read where this is common. We shouldn’t have to drive a vehicle with a known problem as you all are investigating this issue. Thank you!
Corrective Action:
I lost power steering and hard to steer. I looked at fuses and f78 looked to be good. I made an appointment with Dodge dealer and when I was going to bring it steering worked. Now I need to wait to see if this issue happens again and this is dangerous while driving. There should be a recall on Module that causes this. I’ve read where this is common. We shouldn’t have to drive a vehicle with a known problem as you all are investigating this issue. Thank you!
Additional Notes:
I lost power steering and hard to steer. I looked at fuses and f78 looked to be good. I made an appointment with Dodge dealer and when I was going to bring it steering worked. Now I need to wait to see if this issue happens again and this is dangerous while driving. There should be a recall on Module that causes this. I’ve read where this is common. We shouldn’t have to drive a vehicle with a known problem as you all are investigating this issue. Thank you!
Mfg Campaign: 11641922
Recall Date: Feb 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I lost power steering and hard to steer. I looked at fuses and f78 looked to be good. I made an appointment with Dodge dealer and when I was going to bring it steering worked. Now I need to wait to see if this issue happens again and this is dangerous while driving. There should be a recall on Module that causes this. I’ve read where this is common. We shouldn’t have to drive a vehicle with a known problem as you all are investigating this issue. Thank you!
Corrective Action:
I lost power steering and hard to steer. I looked at fuses and f78 looked to be good. I made an appointment with Dodge dealer and when I was going to bring it steering worked. Now I need to wait to see if this issue happens again and this is dangerous while driving. There should be a recall on Module that causes this. I’ve read where this is common. We shouldn’t have to drive a vehicle with a known problem as you all are investigating this issue. Thank you!
Additional Notes:
I lost power steering and hard to steer. I looked at fuses and f78 looked to be good. I made an appointment with Dodge dealer and when I was going to bring it steering worked. Now I need to wait to see if this issue happens again and this is dangerous while driving. There should be a recall on Module that causes this. I’ve read where this is common. We shouldn’t have to drive a vehicle with a known problem as you all are investigating this issue. Thank you!
Mfg Campaign: 11641922
Recall Date: Feb 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have been waiting 6 or more months for an ABS control module (part # 68295368AC) for my 2016 Ram 1500 (vin [XXX]). I cannot locate a new one at any dealer I have called as they all say the part is back ordered and they have no idea when it will be available. It seems to me that if the part has been unavailable for over six months then many trucks are having the same problem which would indicate faulty manufacturing and thus should be recalled. Driving this vehicle with this module not functioning properly disables the traction control as well as the ABS but I am forced to drive it as I have no other vehicle that I can drive while this one sits in the driveway waiting for a part that no one knows when it will be available. I hope you are able to help me convince Mopar that they need to replace the part at their expense ASAP or provide a replacement vehicle in the meantime. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have been waiting 6 or more months for an ABS control module (part # 68295368AC) for my 2016 Ram 1500 (vin [XXX]). I cannot locate a new one at any dealer I have called as they all say the part is back ordered and they have no idea when it will be available. It seems to me that if the part has been unavailable for over six months then many trucks are having the same problem which would indicate faulty manufacturing and thus should be recalled. Driving this vehicle with this module not functioning properly disables the traction control as well as the ABS but I am forced to drive it as I have no other vehicle that I can drive while this one sits in the driveway waiting for a part that no one knows when it will be available. I hope you are able to help me convince Mopar that they need to replace the part at their expense ASAP or provide a replacement vehicle in the meantime. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have been waiting 6 or more months for an ABS control module (part # 68295368AC) for my 2016 Ram 1500 (vin [XXX]). I cannot locate a new one at any dealer I have called as they all say the part is back ordered and they have no idea when it will be available. It seems to me that if the part has been unavailable for over six months then many trucks are having the same problem which would indicate faulty manufacturing and thus should be recalled. Driving this vehicle with this module not functioning properly disables the traction control as well as the ABS but I am forced to drive it as I have no other vehicle that I can drive while this one sits in the driveway waiting for a part that no one knows when it will be available. I hope you are able to help me convince Mopar that they need to replace the part at their expense ASAP or provide a replacement vehicle in the meantime. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11642023
Recall Date: Feb 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I am having continuous problems with electric power steering! I’ve taken truck to local dealership! Hights dodge! Madison Maine! Had it inspected while under warranty! Was told no issues with it they claimed they cleaned the connections and claimed that it was working with no issues!! As soon as I left the dealership it started acting up again! The steering wheel will actually get stopped and extremely hard to turn! Almost caused several accidents! The power steering is always intermittent! But dealership says there’s nothing wrong with it! This problem could have been resolved while it was still under extended warranty! They chose not to do anything! Now it’s out of warranty I’m expected to pay for repairs now! For the same problem that I reported and had looked at by dealership! This vehicle has only 88k on it the power steering should work!! Vehicle shows no codes! Does not indicate any issues! Try to drive it and it’s like trying to steer a truck from the 50’s with no power steering! I’ve talked with many people with same vehicle they all report same issue with electric power steering not functioning properly!! It will end up causing injuries or death when the power steering decides it doesn’t want to work!!! Accidents will happen no doubt!!’
Corrective Action:
I am having continuous problems with electric power steering! I’ve taken truck to local dealership! Hights dodge! Madison Maine! Had it inspected while under warranty! Was told no issues with it they claimed they cleaned the connections and claimed that it was working with no issues!! As soon as I left the dealership it started acting up again! The steering wheel will actually get stopped and extremely hard to turn! Almost caused several accidents! The power steering is always intermittent! But dealership says there’s nothing wrong with it! This problem could have been resolved while it was still under extended warranty! They chose not to do anything! Now it’s out of warranty I’m expected to pay for repairs now! For the same problem that I reported and had looked at by dealership! This vehicle has only 88k on it the power steering should work!! Vehicle shows no codes! Does not indicate any issues! Try to drive it and it’s like trying to steer a truck from the 50’s with no power steering! I’ve talked with many people with same vehicle they all report same issue with electric power steering not functioning properly!! It will end up causing injuries or death when the power steering decides it doesn’t want to work!!! Accidents will happen no doubt!!’
Additional Notes:
I am having continuous problems with electric power steering! I’ve taken truck to local dealership! Hights dodge! Madison Maine! Had it inspected while under warranty! Was told no issues with it they claimed they cleaned the connections and claimed that it was working with no issues!! As soon as I left the dealership it started acting up again! The steering wheel will actually get stopped and extremely hard to turn! Almost caused several accidents! The power steering is always intermittent! But dealership says there’s nothing wrong with it! This problem could have been resolved while it was still under extended warranty! They chose not to do anything! Now it’s out of warranty I’m expected to pay for repairs now! For the same problem that I reported and had looked at by dealership! This vehicle has only 88k on it the power steering should work!! Vehicle shows no codes! Does not indicate any issues! Try to drive it and it’s like trying to steer a truck from the 50’s with no power steering! I’ve talked with many people with same vehicle they all report same issue with electric power steering not functioning properly!! It will end up causing injuries or death when the power steering decides it doesn’t want to work!!! Accidents will happen no doubt!!’
Mfg Campaign: 11641631
Recall Date: Feb 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
I am having continuous problems with electric power steering! I’ve taken truck to local dealership! Hights dodge! Madison Maine! Had it inspected while under warranty! Was told no issues with it they claimed they cleaned the connections and claimed that it was working with no issues!! As soon as I left the dealership it started acting up again! The steering wheel will actually get stopped and extremely hard to turn! Almost caused several accidents! The power steering is always intermittent! But dealership says there’s nothing wrong with it! This problem could have been resolved while it was still under extended warranty! They chose not to do anything! Now it’s out of warranty I’m expected to pay for repairs now! For the same problem that I reported and had looked at by dealership! This vehicle has only 88k on it the power steering should work!! Vehicle shows no codes! Does not indicate any issues! Try to drive it and it’s like trying to steer a truck from the 50’s with no power steering! I’ve talked with many people with same vehicle they all report same issue with electric power steering not functioning properly!! It will end up causing injuries or death when the power steering decides it doesn’t want to work!!! Accidents will happen no doubt!!’
Corrective Action:
I am having continuous problems with electric power steering! I’ve taken truck to local dealership! Hights dodge! Madison Maine! Had it inspected while under warranty! Was told no issues with it they claimed they cleaned the connections and claimed that it was working with no issues!! As soon as I left the dealership it started acting up again! The steering wheel will actually get stopped and extremely hard to turn! Almost caused several accidents! The power steering is always intermittent! But dealership says there’s nothing wrong with it! This problem could have been resolved while it was still under extended warranty! They chose not to do anything! Now it’s out of warranty I’m expected to pay for repairs now! For the same problem that I reported and had looked at by dealership! This vehicle has only 88k on it the power steering should work!! Vehicle shows no codes! Does not indicate any issues! Try to drive it and it’s like trying to steer a truck from the 50’s with no power steering! I’ve talked with many people with same vehicle they all report same issue with electric power steering not functioning properly!! It will end up causing injuries or death when the power steering decides it doesn’t want to work!!! Accidents will happen no doubt!!’
Additional Notes:
I am having continuous problems with electric power steering! I’ve taken truck to local dealership! Hights dodge! Madison Maine! Had it inspected while under warranty! Was told no issues with it they claimed they cleaned the connections and claimed that it was working with no issues!! As soon as I left the dealership it started acting up again! The steering wheel will actually get stopped and extremely hard to turn! Almost caused several accidents! The power steering is always intermittent! But dealership says there’s nothing wrong with it! This problem could have been resolved while it was still under extended warranty! They chose not to do anything! Now it’s out of warranty I’m expected to pay for repairs now! For the same problem that I reported and had looked at by dealership! This vehicle has only 88k on it the power steering should work!! Vehicle shows no codes! Does not indicate any issues! Try to drive it and it’s like trying to steer a truck from the 50’s with no power steering! I’ve talked with many people with same vehicle they all report same issue with electric power steering not functioning properly!! It will end up causing injuries or death when the power steering decides it doesn’t want to work!!! Accidents will happen no doubt!!’
Mfg Campaign: 11641631
Recall Date: Feb 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while driving on the highway at 45 MPH, the tailgate unexpectedly opened. No warning lights were illuminated. The contact pulled over onto the side of the highway and closed the tailgate. The contact drove the vehicle to a local dealer where the vehicle was diagnosed, and the contact was informed that the lock actuator was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 118,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while driving on the highway at 45 MPH, the tailgate unexpectedly opened. No warning lights were illuminated. The contact pulled over onto the side of the highway and closed the tailgate. The contact drove the vehicle to a local dealer where the vehicle was diagnosed, and the contact was informed that the lock actuator was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 118,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while driving on the highway at 45 MPH, the tailgate unexpectedly opened. No warning lights were illuminated. The contact pulled over onto the side of the highway and closed the tailgate. The contact drove the vehicle to a local dealer where the vehicle was diagnosed, and the contact was informed that the lock actuator was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 118,000.
Mfg Campaign: 11640353
Recall Date: Feb 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS system is lighting up on the dash clusters. Have the problem checked by the dealer in November and they are unable to make repairs until inspectors make approve the part.
Corrective Action:
ABS system is lighting up on the dash clusters. Have the problem checked by the dealer in November and they are unable to make repairs until inspectors make approve the part.
Additional Notes:
ABS system is lighting up on the dash clusters. Have the problem checked by the dealer in November and they are unable to make repairs until inspectors make approve the part.
Mfg Campaign: 11639270
Recall Date: Jan 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My truck was in the dealer for a 66A recall on the crankshaft positioning sensor. The recall states the magnetic material attached to the tone wheel if lost the engine loses its ability to synchronize injector pulse and cam timing. The fix was a PCM reprogram to maintain engine operation if signal is lost. There is a prior recall W68 which address the tone ring for replacement on 2014-2016 model code DS W68 states loss of crankshaft position. the fix under this recall is to replace tone wheel and crank shaft positioning sensor. Because they could lose magnetic material on the tone wheel causing loss of signal from the crankshaft positioning sensor to the PCM. my truck loss power and showed throttle positioning sensor fault and engine light came on . i brought my vehicle into the dealer they diagnosed code po336-00 crankshaft positioning sensor performance. on further inspection found tone wheel has chunk of material missing causing code. they replaced tone wheel as instructed by W68 recall so why is my truck not covered under this recall for the exact same problem.
Corrective Action:
My truck was in the dealer for a 66A recall on the crankshaft positioning sensor. The recall states the magnetic material attached to the tone wheel if lost the engine loses its ability to synchronize injector pulse and cam timing. The fix was a PCM reprogram to maintain engine operation if signal is lost. There is a prior recall W68 which address the tone ring for replacement on 2014-2016 model code DS W68 states loss of crankshaft position. the fix under this recall is to replace tone wheel and crank shaft positioning sensor. Because they could lose magnetic material on the tone wheel causing loss of signal from the crankshaft positioning sensor to the PCM. my truck loss power and showed throttle positioning sensor fault and engine light came on . i brought my vehicle into the dealer they diagnosed code po336-00 crankshaft positioning sensor performance. on further inspection found tone wheel has chunk of material missing causing code. they replaced tone wheel as instructed by W68 recall so why is my truck not covered under this recall for the exact same problem.
Additional Notes:
My truck was in the dealer for a 66A recall on the crankshaft positioning sensor. The recall states the magnetic material attached to the tone wheel if lost the engine loses its ability to synchronize injector pulse and cam timing. The fix was a PCM reprogram to maintain engine operation if signal is lost. There is a prior recall W68 which address the tone ring for replacement on 2014-2016 model code DS W68 states loss of crankshaft position. the fix under this recall is to replace tone wheel and crank shaft positioning sensor. Because they could lose magnetic material on the tone wheel causing loss of signal from the crankshaft positioning sensor to the PCM. my truck loss power and showed throttle positioning sensor fault and engine light came on . i brought my vehicle into the dealer they diagnosed code po336-00 crankshaft positioning sensor performance. on further inspection found tone wheel has chunk of material missing causing code. they replaced tone wheel as instructed by W68 recall so why is my truck not covered under this recall for the exact same problem.
Mfg Campaign: 11639058
Recall Date: Jan 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Upon braking on the interstate the truck lost control and almost crashed due to not braking properly. ABS, Brake and traction control lights all came on and have stayed on steadily since. Truck pulls to the right every time we brake. When we spoke with dodge they told us the ABS module is the problem but that it can not be replaced due to no longer being made. They said the the truck is not safe to drive with the bad ABS module.
Corrective Action:
Upon braking on the interstate the truck lost control and almost crashed due to not braking properly. ABS, Brake and traction control lights all came on and have stayed on steadily since. Truck pulls to the right every time we brake. When we spoke with dodge they told us the ABS module is the problem but that it can not be replaced due to no longer being made. They said the the truck is not safe to drive with the bad ABS module.
Additional Notes:
Upon braking on the interstate the truck lost control and almost crashed due to not braking properly. ABS, Brake and traction control lights all came on and have stayed on steadily since. Truck pulls to the right every time we brake. When we spoke with dodge they told us the ABS module is the problem but that it can not be replaced due to no longer being made. They said the the truck is not safe to drive with the bad ABS module.
Mfg Campaign: 11639137
Recall Date: Jan 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Upon braking on the interstate the truck lost control and almost crashed due to not braking properly. ABS, Brake and traction control lights all came on and have stayed on steadily since. Truck pulls to the right every time we brake. When we spoke with dodge they told us the ABS module is the problem but that it can not be replaced due to no longer being made. They said the the truck is not safe to drive with the bad ABS module.
Corrective Action:
Upon braking on the interstate the truck lost control and almost crashed due to not braking properly. ABS, Brake and traction control lights all came on and have stayed on steadily since. Truck pulls to the right every time we brake. When we spoke with dodge they told us the ABS module is the problem but that it can not be replaced due to no longer being made. They said the the truck is not safe to drive with the bad ABS module.
Additional Notes:
Upon braking on the interstate the truck lost control and almost crashed due to not braking properly. ABS, Brake and traction control lights all came on and have stayed on steadily since. Truck pulls to the right every time we brake. When we spoke with dodge they told us the ABS module is the problem but that it can not be replaced due to no longer being made. They said the the truck is not safe to drive with the bad ABS module.
Mfg Campaign: 11639137
Recall Date: Jan 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WArning light to service shifter, service electronic thorottle control and service ABS system, Computers not comunicating due to computer error, found fuse blown and high resistance in the power districution center. replaced and programmed the power distribution module to find anitlock brake model failed. Part is currenlty on engineering hold. We have not been able to ddrive the vehicle since 11/8/2024 and now they are telling us it may be February till part is realeased. There was a safety recall U07 that was repair but the ABS module is the part controlling all items that are failing.
Corrective Action:
WArning light to service shifter, service electronic thorottle control and service ABS system, Computers not comunicating due to computer error, found fuse blown and high resistance in the power districution center. replaced and programmed the power distribution module to find anitlock brake model failed. Part is currenlty on engineering hold. We have not been able to ddrive the vehicle since 11/8/2024 and now they are telling us it may be February till part is realeased. There was a safety recall U07 that was repair but the ABS module is the part controlling all items that are failing.
Additional Notes:
WArning light to service shifter, service electronic thorottle control and service ABS system, Computers not comunicating due to computer error, found fuse blown and high resistance in the power districution center. replaced and programmed the power distribution module to find anitlock brake model failed. Part is currenlty on engineering hold. We have not been able to ddrive the vehicle since 11/8/2024 and now they are telling us it may be February till part is realeased. There was a safety recall U07 that was repair but the ABS module is the part controlling all items that are failing.
Mfg Campaign: 11638736
Recall Date: Jan 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After having a full tank of fuel/gas my gas gauge will fluctuate to empty I'm saying no fuel on my gauges and the gas light will come on. When another person is in my vehicle like my wife driving that is not used to this will cause her to panic when she is on the highway or other roadways driving at high speeds and this can be dangerous. Also can be dangerous the other way giving false reading when you do need fuel and you don't have a 14 and it gives you false readings thinking you do have enough gas and leave you stranded in the wrong place wrong time wrong situation. 2018 intermediate until now 2025 almost daily to weekly. Research the problem in the past and have seen that this is a known issue
Corrective Action:
After having a full tank of fuel/gas my gas gauge will fluctuate to empty I'm saying no fuel on my gauges and the gas light will come on. When another person is in my vehicle like my wife driving that is not used to this will cause her to panic when she is on the highway or other roadways driving at high speeds and this can be dangerous. Also can be dangerous the other way giving false reading when you do need fuel and you don't have a 14 and it gives you false readings thinking you do have enough gas and leave you stranded in the wrong place wrong time wrong situation. 2018 intermediate until now 2025 almost daily to weekly. Research the problem in the past and have seen that this is a known issue
Additional Notes:
After having a full tank of fuel/gas my gas gauge will fluctuate to empty I'm saying no fuel on my gauges and the gas light will come on. When another person is in my vehicle like my wife driving that is not used to this will cause her to panic when she is on the highway or other roadways driving at high speeds and this can be dangerous. Also can be dangerous the other way giving false reading when you do need fuel and you don't have a 14 and it gives you false readings thinking you do have enough gas and leave you stranded in the wrong place wrong time wrong situation. 2018 intermediate until now 2025 almost daily to weekly. Research the problem in the past and have seen that this is a known issue
Mfg Campaign: 11638977
Recall Date: Jan 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After having a full tank of fuel/gas my gas gauge will fluctuate to empty I'm saying no fuel on my gauges and the gas light will come on. When another person is in my vehicle like my wife driving that is not used to this will cause her to panic when she is on the highway or other roadways driving at high speeds and this can be dangerous. Also can be dangerous the other way giving false reading when you do need fuel and you don't have a 14 and it gives you false readings thinking you do have enough gas and leave you stranded in the wrong place wrong time wrong situation. 2018 intermediate until now 2025 almost daily to weekly. Research the problem in the past and have seen that this is a known issue
Corrective Action:
After having a full tank of fuel/gas my gas gauge will fluctuate to empty I'm saying no fuel on my gauges and the gas light will come on. When another person is in my vehicle like my wife driving that is not used to this will cause her to panic when she is on the highway or other roadways driving at high speeds and this can be dangerous. Also can be dangerous the other way giving false reading when you do need fuel and you don't have a 14 and it gives you false readings thinking you do have enough gas and leave you stranded in the wrong place wrong time wrong situation. 2018 intermediate until now 2025 almost daily to weekly. Research the problem in the past and have seen that this is a known issue
Additional Notes:
After having a full tank of fuel/gas my gas gauge will fluctuate to empty I'm saying no fuel on my gauges and the gas light will come on. When another person is in my vehicle like my wife driving that is not used to this will cause her to panic when she is on the highway or other roadways driving at high speeds and this can be dangerous. Also can be dangerous the other way giving false reading when you do need fuel and you don't have a 14 and it gives you false readings thinking you do have enough gas and leave you stranded in the wrong place wrong time wrong situation. 2018 intermediate until now 2025 almost daily to weekly. Research the problem in the past and have seen that this is a known issue
Mfg Campaign: 11638977
Recall Date: Jan 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS Control Module has failed. This module controls the ABS, TCS, Cruise Control and leaves the BRAKE light on on the dash. This problem has been diagnosed by the dealership. The part has been discontinued by MOPAR and there are currently no indications of inventory being replenished by a MOPAR part manufacturer or 3rd party manufacturer. Without this, the vehicle no longer has required safety features available for the safe operation of manufacturer specs. The warning lights are operational. The availability of the part is out of stock indefinetly. There has been no indication of a potential solution by the manufacturer. Through repeated attempts to contact Stellantis about this issue, no guidance has been given, only "we're sorry" and "continue to wait for part availability." This issue needs escalation as the manufacturer is not showing, in good faith, that there is something being done to resolve the supply issue and is acting as they are content with the vehicle being in a less than safe state.
Corrective Action:
The ABS Control Module has failed. This module controls the ABS, TCS, Cruise Control and leaves the BRAKE light on on the dash. This problem has been diagnosed by the dealership. The part has been discontinued by MOPAR and there are currently no indications of inventory being replenished by a MOPAR part manufacturer or 3rd party manufacturer. Without this, the vehicle no longer has required safety features available for the safe operation of manufacturer specs. The warning lights are operational. The availability of the part is out of stock indefinetly. There has been no indication of a potential solution by the manufacturer. Through repeated attempts to contact Stellantis about this issue, no guidance has been given, only "we're sorry" and "continue to wait for part availability." This issue needs escalation as the manufacturer is not showing, in good faith, that there is something being done to resolve the supply issue and is acting as they are content with the vehicle being in a less than safe state.
Additional Notes:
The ABS Control Module has failed. This module controls the ABS, TCS, Cruise Control and leaves the BRAKE light on on the dash. This problem has been diagnosed by the dealership. The part has been discontinued by MOPAR and there are currently no indications of inventory being replenished by a MOPAR part manufacturer or 3rd party manufacturer. Without this, the vehicle no longer has required safety features available for the safe operation of manufacturer specs. The warning lights are operational. The availability of the part is out of stock indefinetly. There has been no indication of a potential solution by the manufacturer. Through repeated attempts to contact Stellantis about this issue, no guidance has been given, only "we're sorry" and "continue to wait for part availability." This issue needs escalation as the manufacturer is not showing, in good faith, that there is something being done to resolve the supply issue and is acting as they are content with the vehicle being in a less than safe state.
Mfg Campaign: 11638583
Recall Date: Jan 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power steering quits working while driving.
Corrective Action:
Power steering quits working while driving.
Additional Notes:
Power steering quits working while driving.
Mfg Campaign: 11638637
Recall Date: Jan 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS electronic module has failed. The replacement part from the dealership has/is on “Engineering Hold “ since November, extended to December 19, then extended to January 17, and now extended to February 19th. The ABS modules for Dodge Ram trucks from 2017 onwards are on recall. The ABS module also controls the cruise control, so that is not working also. Please add the 2016 models to the recall.
Corrective Action:
The ABS electronic module has failed. The replacement part from the dealership has/is on “Engineering Hold “ since November, extended to December 19, then extended to January 17, and now extended to February 19th. The ABS modules for Dodge Ram trucks from 2017 onwards are on recall. The ABS module also controls the cruise control, so that is not working also. Please add the 2016 models to the recall.
Additional Notes:
The ABS electronic module has failed. The replacement part from the dealership has/is on “Engineering Hold “ since November, extended to December 19, then extended to January 17, and now extended to February 19th. The ABS modules for Dodge Ram trucks from 2017 onwards are on recall. The ABS module also controls the cruise control, so that is not working also. Please add the 2016 models to the recall.
Mfg Campaign: 11638506
Recall Date: Jan 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The ABS electronic module has failed. The replacement part from the dealership has/is on “Engineering Hold “ since November, extended to December 19, then extended to January 17, and now extended to February 19th. The ABS modules for Dodge Ram trucks from 2017 onwards are on recall. The ABS module also controls the cruise control, so that is not working also. Please add the 2016 models to the recall.
Corrective Action:
The ABS electronic module has failed. The replacement part from the dealership has/is on “Engineering Hold “ since November, extended to December 19, then extended to January 17, and now extended to February 19th. The ABS modules for Dodge Ram trucks from 2017 onwards are on recall. The ABS module also controls the cruise control, so that is not working also. Please add the 2016 models to the recall.
Additional Notes:
The ABS electronic module has failed. The replacement part from the dealership has/is on “Engineering Hold “ since November, extended to December 19, then extended to January 17, and now extended to February 19th. The ABS modules for Dodge Ram trucks from 2017 onwards are on recall. The ABS module also controls the cruise control, so that is not working also. Please add the 2016 models to the recall.
Mfg Campaign: 11638506
Recall Date: Jan 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The air ride (air bags) have deflated and will not inflate. Had at dealer and was told $6000 to fix. I only had vehicle for a little over a year at that time. Since then air ride has failed
Corrective Action:
The air ride (air bags) have deflated and will not inflate. Had at dealer and was told $6000 to fix. I only had vehicle for a little over a year at that time. Since then air ride has failed
Additional Notes:
The air ride (air bags) have deflated and will not inflate. Had at dealer and was told $6000 to fix. I only had vehicle for a little over a year at that time. Since then air ride has failed
Mfg Campaign: 11638077
Recall Date: Jan 23, 2025
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