Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 10923885
Recall Date: Nov 2, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A ROLLBACK WHILE IN PARK AND WITH THE ENGINE RUNNING. IN ADDITION, THE GEAR SHIFTER DID NOT REGISTER THE VEHICLE IN THE CORRECT GEAR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A ROLLBACK WHILE IN PARK AND WITH THE ENGINE RUNNING. IN ADDITION, THE GEAR SHIFTER DID NOT REGISTER THE VEHICLE IN THE CORRECT GEAR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A ROLLBACK WHILE IN PARK AND WITH THE ENGINE RUNNING. IN ADDITION, THE GEAR SHIFTER DID NOT REGISTER THE VEHICLE IN THE CORRECT GEAR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Mfg Campaign: 10923886
Recall Date: Nov 2, 2016
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MY VEHICLE HAS NO DAYTIME RUNNING LIGHTS FOR VISUAL SAFETY. THE SALES CODE HAS BEEN ELIMINATED BY THE FCA. I WANT MY VEHICLE TO HAVE THE LIGHT SAFETY LIKE ALL THE OTHER DODGE, CHRYSLER, JEEP VEHICLES. WHY ARE THE RAM 1500'S LEFT OUT OF THIS SAFETY FEATURE?
Corrective Action:
MY VEHICLE HAS NO DAYTIME RUNNING LIGHTS FOR VISUAL SAFETY. THE SALES CODE HAS BEEN ELIMINATED BY THE FCA. I WANT MY VEHICLE TO HAVE THE LIGHT SAFETY LIKE ALL THE OTHER DODGE, CHRYSLER, JEEP VEHICLES. WHY ARE THE RAM 1500'S LEFT OUT OF THIS SAFETY FEATURE?
Additional Notes:
MY VEHICLE HAS NO DAYTIME RUNNING LIGHTS FOR VISUAL SAFETY. THE SALES CODE HAS BEEN ELIMINATED BY THE FCA. I WANT MY VEHICLE TO HAVE THE LIGHT SAFETY LIKE ALL THE OTHER DODGE, CHRYSLER, JEEP VEHICLES. WHY ARE THE RAM 1500'S LEFT OUT OF THIS SAFETY FEATURE?
Mfg Campaign: 10917382
Recall Date: Oct 19, 2016
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED IN A CRASH. UPON IMPACT, THE SEAT BELT FAILED TO RETRACT AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT'S BODY STRUCK THE STEERING WHEEL. THE DRIVER SUSTAINED INJURIES TO THE HANDS AND HEAD. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED AFTER THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED IN A CRASH. UPON IMPACT, THE SEAT BELT FAILED TO RETRACT AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT'S BODY STRUCK THE STEERING WHEEL. THE DRIVER SUSTAINED INJURIES TO THE HANDS AND HEAD. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED AFTER THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED IN A CRASH. UPON IMPACT, THE SEAT BELT FAILED TO RETRACT AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT'S BODY STRUCK THE STEERING WHEEL. THE DRIVER SUSTAINED INJURIES TO THE HANDS AND HEAD. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED AFTER THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Mfg Campaign: 10915347
Recall Date: Oct 11, 2016
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED IN A CRASH. UPON IMPACT, THE SEAT BELT FAILED TO RETRACT AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT'S BODY STRUCK THE STEERING WHEEL. THE DRIVER SUSTAINED INJURIES TO THE HANDS AND HEAD. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED AFTER THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED IN A CRASH. UPON IMPACT, THE SEAT BELT FAILED TO RETRACT AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT'S BODY STRUCK THE STEERING WHEEL. THE DRIVER SUSTAINED INJURIES TO THE HANDS AND HEAD. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED AFTER THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED IN A CRASH. UPON IMPACT, THE SEAT BELT FAILED TO RETRACT AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT'S BODY STRUCK THE STEERING WHEEL. THE DRIVER SUSTAINED INJURIES TO THE HANDS AND HEAD. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED AFTER THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Mfg Campaign: 10915347
Recall Date: Oct 11, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN DRIVING AT NIGHT THE HEADLIGHTS FLICKER. DOES IT IN LOW BEAM AND HIGH BEAM. HAS DONE IT WITH AC ON AND OFF. HAS DONE THIS WITH HEAT ON AND OFF. I AM CONCERNED THAT WITH THE ISSUE THE HEADLIGHTS WILL GO COMPLETELY OUT WHILE DRIVING. THIS CAN CAUSE A LIFE AND DEATH ISSUE. IT DOES IT AT HIGHWAY SPEEDS AS WELL AS CITY SPEED. I NOTICED THIS WHEN THE VEHICLE HAD 751 MILES ON IT.
Corrective Action:
WHEN DRIVING AT NIGHT THE HEADLIGHTS FLICKER. DOES IT IN LOW BEAM AND HIGH BEAM. HAS DONE IT WITH AC ON AND OFF. HAS DONE THIS WITH HEAT ON AND OFF. I AM CONCERNED THAT WITH THE ISSUE THE HEADLIGHTS WILL GO COMPLETELY OUT WHILE DRIVING. THIS CAN CAUSE A LIFE AND DEATH ISSUE. IT DOES IT AT HIGHWAY SPEEDS AS WELL AS CITY SPEED. I NOTICED THIS WHEN THE VEHICLE HAD 751 MILES ON IT.
Additional Notes:
WHEN DRIVING AT NIGHT THE HEADLIGHTS FLICKER. DOES IT IN LOW BEAM AND HIGH BEAM. HAS DONE IT WITH AC ON AND OFF. HAS DONE THIS WITH HEAT ON AND OFF. I AM CONCERNED THAT WITH THE ISSUE THE HEADLIGHTS WILL GO COMPLETELY OUT WHILE DRIVING. THIS CAN CAUSE A LIFE AND DEATH ISSUE. IT DOES IT AT HIGHWAY SPEEDS AS WELL AS CITY SPEED. I NOTICED THIS WHEN THE VEHICLE HAD 751 MILES ON IT.
Mfg Campaign: 10914886
Recall Date: Oct 8, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PRODUCE A FAULT CODE. THE CONTACT STATED THAT THE VEHICLE WAS REPURCHASED BY THE MANUFACTURER, BUT THE FAILURE OCCURRED THREE TIMES IN THE REPLACEMENT VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115.
Corrective Action:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PRODUCE A FAULT CODE. THE CONTACT STATED THAT THE VEHICLE WAS REPURCHASED BY THE MANUFACTURER, BUT THE FAILURE OCCURRED THREE TIMES IN THE REPLACEMENT VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115.
Additional Notes:
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PRODUCE A FAULT CODE. THE CONTACT STATED THAT THE VEHICLE WAS REPURCHASED BY THE MANUFACTURER, BUT THE FAILURE OCCURRED THREE TIMES IN THE REPLACEMENT VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115.
Mfg Campaign: 10914501
Recall Date: Oct 7, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUR COMPANY LEASED THIS VEHICLE FROM BAYSIDE CHRYSLER JEEP DODGE ON 4/21/2016 AS PART OF AN EIGHT VEHICLE FLEET. ON 6/30/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE BAYSIDE DEALERSHIP. THE MECHANICS DETERMINED THAT THE BATTERY FAILED AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 7/1/2016. ON 8/2/2016, THE VEHICLE ONCE AGAIN FAILED TO START AND WARNING LIGHTS WERE ENGAGED ON THE INDICATOR PANEL. THE VEHICLE WAS AGAIN TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/5/2016. ON 10/1/2016, THE VEHICLE FAILED TO START FOR A THIRD TIME. THE VEHICLE WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY FAILED TO HOLD A CHARGE. THE BATTERY WAS ONCE AGAIN REPLACED. THE VEHICLE WAS RELEASED TO US ON 10/3/2016.
Corrective Action:
OUR COMPANY LEASED THIS VEHICLE FROM BAYSIDE CHRYSLER JEEP DODGE ON 4/21/2016 AS PART OF AN EIGHT VEHICLE FLEET. ON 6/30/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE BAYSIDE DEALERSHIP. THE MECHANICS DETERMINED THAT THE BATTERY FAILED AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 7/1/2016. ON 8/2/2016, THE VEHICLE ONCE AGAIN FAILED TO START AND WARNING LIGHTS WERE ENGAGED ON THE INDICATOR PANEL. THE VEHICLE WAS AGAIN TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/5/2016. ON 10/1/2016, THE VEHICLE FAILED TO START FOR A THIRD TIME. THE VEHICLE WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY FAILED TO HOLD A CHARGE. THE BATTERY WAS ONCE AGAIN REPLACED. THE VEHICLE WAS RELEASED TO US ON 10/3/2016.
Additional Notes:
OUR COMPANY LEASED THIS VEHICLE FROM BAYSIDE CHRYSLER JEEP DODGE ON 4/21/2016 AS PART OF AN EIGHT VEHICLE FLEET. ON 6/30/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE BAYSIDE DEALERSHIP. THE MECHANICS DETERMINED THAT THE BATTERY FAILED AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 7/1/2016. ON 8/2/2016, THE VEHICLE ONCE AGAIN FAILED TO START AND WARNING LIGHTS WERE ENGAGED ON THE INDICATOR PANEL. THE VEHICLE WAS AGAIN TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/5/2016. ON 10/1/2016, THE VEHICLE FAILED TO START FOR A THIRD TIME. THE VEHICLE WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY FAILED TO HOLD A CHARGE. THE BATTERY WAS ONCE AGAIN REPLACED. THE VEHICLE WAS RELEASED TO US ON 10/3/2016.
Mfg Campaign: 10913964
Recall Date: Oct 5, 2016
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
OUR COMPANY LEASED THIS VEHICLE FROM BAYSIDE CHRYSLER JEEP DODGE ON 4/21/2016 AS PART OF AN EIGHT VEHICLE FLEET. ON 6/30/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE BAYSIDE DEALERSHIP. THE MECHANICS DETERMINED THAT THE BATTERY FAILED AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 7/1/2016. ON 8/2/2016, THE VEHICLE ONCE AGAIN FAILED TO START AND WARNING LIGHTS WERE ENGAGED ON THE INDICATOR PANEL. THE VEHICLE WAS AGAIN TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/5/2016. ON 10/1/2016, THE VEHICLE FAILED TO START FOR A THIRD TIME. THE VEHICLE WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY FAILED TO HOLD A CHARGE. THE BATTERY WAS ONCE AGAIN REPLACED. THE VEHICLE WAS RELEASED TO US ON 10/3/2016.
Corrective Action:
OUR COMPANY LEASED THIS VEHICLE FROM BAYSIDE CHRYSLER JEEP DODGE ON 4/21/2016 AS PART OF AN EIGHT VEHICLE FLEET. ON 6/30/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE BAYSIDE DEALERSHIP. THE MECHANICS DETERMINED THAT THE BATTERY FAILED AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 7/1/2016. ON 8/2/2016, THE VEHICLE ONCE AGAIN FAILED TO START AND WARNING LIGHTS WERE ENGAGED ON THE INDICATOR PANEL. THE VEHICLE WAS AGAIN TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/5/2016. ON 10/1/2016, THE VEHICLE FAILED TO START FOR A THIRD TIME. THE VEHICLE WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY FAILED TO HOLD A CHARGE. THE BATTERY WAS ONCE AGAIN REPLACED. THE VEHICLE WAS RELEASED TO US ON 10/3/2016.
Additional Notes:
OUR COMPANY LEASED THIS VEHICLE FROM BAYSIDE CHRYSLER JEEP DODGE ON 4/21/2016 AS PART OF AN EIGHT VEHICLE FLEET. ON 6/30/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE BAYSIDE DEALERSHIP. THE MECHANICS DETERMINED THAT THE BATTERY FAILED AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 7/1/2016. ON 8/2/2016, THE VEHICLE ONCE AGAIN FAILED TO START AND WARNING LIGHTS WERE ENGAGED ON THE INDICATOR PANEL. THE VEHICLE WAS AGAIN TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/5/2016. ON 10/1/2016, THE VEHICLE FAILED TO START FOR A THIRD TIME. THE VEHICLE WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY FAILED TO HOLD A CHARGE. THE BATTERY WAS ONCE AGAIN REPLACED. THE VEHICLE WAS RELEASED TO US ON 10/3/2016.
Mfg Campaign: 10913964
Recall Date: Oct 5, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUR COMPANY LEASED THIS VEHICLE FROM BAYSIDE CHRYSLER JEEP DODGE ON 4/22/2016 AS PART OF AN EIGHT VEHICLE FLEET. ON 6/24/2016, THE VEHICLE OPERATOR WAS NOT ABLE TO START THE VEHICLE AND IT WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS NOTED THAT THEY WERE ABLE TO JUMP START THE VEHICLE WITH JUMPER CABLES, BUT MALFUNCTION LIGHTS CAME ON AND THE INSTRUMENT PANEL STARTED DIMMING. THE MECHANICS REPLACED THE BATTERY AND RELEASED THE VEHICLE TO US THE SAME DAY. ON 8/4/2016, THE ENGINE ONCE AGAIN FAILED TO START. THE VEHICLE WAS AGAIN TOWED TO THE BAYSIDE DEALERSHIP, WHERE MECHANICS AGAIN FOUND INTERNAL FAILURE AND ONCE AGAIN REPLACED THE BATTERY. THE VEHICLE WAS RELEASED TO US ON 8/5/2016. ON 9/13/2016, THE VEHICLE ONCE AGAIN FAILED TO START AND WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY WAS DEAD AND THE INSTRUMENT PANEL WAS MALFUNCTIONING. THE BATTERY WAS AGAIN REPLACED AND A ROAD TEST WAS PERFORMED. THE VEHICLE WAS RELEASED TO US ON 9/20/2016.
Corrective Action:
OUR COMPANY LEASED THIS VEHICLE FROM BAYSIDE CHRYSLER JEEP DODGE ON 4/22/2016 AS PART OF AN EIGHT VEHICLE FLEET. ON 6/24/2016, THE VEHICLE OPERATOR WAS NOT ABLE TO START THE VEHICLE AND IT WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS NOTED THAT THEY WERE ABLE TO JUMP START THE VEHICLE WITH JUMPER CABLES, BUT MALFUNCTION LIGHTS CAME ON AND THE INSTRUMENT PANEL STARTED DIMMING. THE MECHANICS REPLACED THE BATTERY AND RELEASED THE VEHICLE TO US THE SAME DAY. ON 8/4/2016, THE ENGINE ONCE AGAIN FAILED TO START. THE VEHICLE WAS AGAIN TOWED TO THE BAYSIDE DEALERSHIP, WHERE MECHANICS AGAIN FOUND INTERNAL FAILURE AND ONCE AGAIN REPLACED THE BATTERY. THE VEHICLE WAS RELEASED TO US ON 8/5/2016. ON 9/13/2016, THE VEHICLE ONCE AGAIN FAILED TO START AND WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY WAS DEAD AND THE INSTRUMENT PANEL WAS MALFUNCTIONING. THE BATTERY WAS AGAIN REPLACED AND A ROAD TEST WAS PERFORMED. THE VEHICLE WAS RELEASED TO US ON 9/20/2016.
Additional Notes:
OUR COMPANY LEASED THIS VEHICLE FROM BAYSIDE CHRYSLER JEEP DODGE ON 4/22/2016 AS PART OF AN EIGHT VEHICLE FLEET. ON 6/24/2016, THE VEHICLE OPERATOR WAS NOT ABLE TO START THE VEHICLE AND IT WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS NOTED THAT THEY WERE ABLE TO JUMP START THE VEHICLE WITH JUMPER CABLES, BUT MALFUNCTION LIGHTS CAME ON AND THE INSTRUMENT PANEL STARTED DIMMING. THE MECHANICS REPLACED THE BATTERY AND RELEASED THE VEHICLE TO US THE SAME DAY. ON 8/4/2016, THE ENGINE ONCE AGAIN FAILED TO START. THE VEHICLE WAS AGAIN TOWED TO THE BAYSIDE DEALERSHIP, WHERE MECHANICS AGAIN FOUND INTERNAL FAILURE AND ONCE AGAIN REPLACED THE BATTERY. THE VEHICLE WAS RELEASED TO US ON 8/5/2016. ON 9/13/2016, THE VEHICLE ONCE AGAIN FAILED TO START AND WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY WAS DEAD AND THE INSTRUMENT PANEL WAS MALFUNCTIONING. THE BATTERY WAS AGAIN REPLACED AND A ROAD TEST WAS PERFORMED. THE VEHICLE WAS RELEASED TO US ON 9/20/2016.
Mfg Campaign: 10913958
Recall Date: Oct 5, 2016
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
OUR COMPANY LEASED THIS VEHICLE FROM BAYSIDE CHRYSLER JEEP DODGE ON 4/22/2016 AS PART OF AN EIGHT VEHICLE FLEET. ON 6/24/2016, THE VEHICLE OPERATOR WAS NOT ABLE TO START THE VEHICLE AND IT WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS NOTED THAT THEY WERE ABLE TO JUMP START THE VEHICLE WITH JUMPER CABLES, BUT MALFUNCTION LIGHTS CAME ON AND THE INSTRUMENT PANEL STARTED DIMMING. THE MECHANICS REPLACED THE BATTERY AND RELEASED THE VEHICLE TO US THE SAME DAY. ON 8/4/2016, THE ENGINE ONCE AGAIN FAILED TO START. THE VEHICLE WAS AGAIN TOWED TO THE BAYSIDE DEALERSHIP, WHERE MECHANICS AGAIN FOUND INTERNAL FAILURE AND ONCE AGAIN REPLACED THE BATTERY. THE VEHICLE WAS RELEASED TO US ON 8/5/2016. ON 9/13/2016, THE VEHICLE ONCE AGAIN FAILED TO START AND WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY WAS DEAD AND THE INSTRUMENT PANEL WAS MALFUNCTIONING. THE BATTERY WAS AGAIN REPLACED AND A ROAD TEST WAS PERFORMED. THE VEHICLE WAS RELEASED TO US ON 9/20/2016.
Corrective Action:
OUR COMPANY LEASED THIS VEHICLE FROM BAYSIDE CHRYSLER JEEP DODGE ON 4/22/2016 AS PART OF AN EIGHT VEHICLE FLEET. ON 6/24/2016, THE VEHICLE OPERATOR WAS NOT ABLE TO START THE VEHICLE AND IT WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS NOTED THAT THEY WERE ABLE TO JUMP START THE VEHICLE WITH JUMPER CABLES, BUT MALFUNCTION LIGHTS CAME ON AND THE INSTRUMENT PANEL STARTED DIMMING. THE MECHANICS REPLACED THE BATTERY AND RELEASED THE VEHICLE TO US THE SAME DAY. ON 8/4/2016, THE ENGINE ONCE AGAIN FAILED TO START. THE VEHICLE WAS AGAIN TOWED TO THE BAYSIDE DEALERSHIP, WHERE MECHANICS AGAIN FOUND INTERNAL FAILURE AND ONCE AGAIN REPLACED THE BATTERY. THE VEHICLE WAS RELEASED TO US ON 8/5/2016. ON 9/13/2016, THE VEHICLE ONCE AGAIN FAILED TO START AND WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY WAS DEAD AND THE INSTRUMENT PANEL WAS MALFUNCTIONING. THE BATTERY WAS AGAIN REPLACED AND A ROAD TEST WAS PERFORMED. THE VEHICLE WAS RELEASED TO US ON 9/20/2016.
Additional Notes:
OUR COMPANY LEASED THIS VEHICLE FROM BAYSIDE CHRYSLER JEEP DODGE ON 4/22/2016 AS PART OF AN EIGHT VEHICLE FLEET. ON 6/24/2016, THE VEHICLE OPERATOR WAS NOT ABLE TO START THE VEHICLE AND IT WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS NOTED THAT THEY WERE ABLE TO JUMP START THE VEHICLE WITH JUMPER CABLES, BUT MALFUNCTION LIGHTS CAME ON AND THE INSTRUMENT PANEL STARTED DIMMING. THE MECHANICS REPLACED THE BATTERY AND RELEASED THE VEHICLE TO US THE SAME DAY. ON 8/4/2016, THE ENGINE ONCE AGAIN FAILED TO START. THE VEHICLE WAS AGAIN TOWED TO THE BAYSIDE DEALERSHIP, WHERE MECHANICS AGAIN FOUND INTERNAL FAILURE AND ONCE AGAIN REPLACED THE BATTERY. THE VEHICLE WAS RELEASED TO US ON 8/5/2016. ON 9/13/2016, THE VEHICLE ONCE AGAIN FAILED TO START AND WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY WAS DEAD AND THE INSTRUMENT PANEL WAS MALFUNCTIONING. THE BATTERY WAS AGAIN REPLACED AND A ROAD TEST WAS PERFORMED. THE VEHICLE WAS RELEASED TO US ON 9/20/2016.
Mfg Campaign: 10913958
Recall Date: Oct 5, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/15 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/22/2016, THE VEHICLE OPERATOR FOUND THAT THE BATTERY WAS MALFUNCTIONING. ADDITIONALLY, THE TRANSMISSION WAS SLIPPING FROM 1ST TO 2ND. THE VEHICLE WAS TOWED TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE MECHANICS ALSO FOUND DEFECTS IN THE TRANSMISSION SYSTEM, BUT WERE UNABLE TO REPAIR IT. THE MECHANICS THEN PROCEEDED TO REPLACE THE ENTIRE TRANSMISSION SYSTEM. THE VEHICLE WAS RELEASED TO US ON 9/7/2016. WHILE THIS IS A SINGLE INCIDENT FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY FAILURE AND TRANSMISSION FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Corrective Action:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/15 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/22/2016, THE VEHICLE OPERATOR FOUND THAT THE BATTERY WAS MALFUNCTIONING. ADDITIONALLY, THE TRANSMISSION WAS SLIPPING FROM 1ST TO 2ND. THE VEHICLE WAS TOWED TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE MECHANICS ALSO FOUND DEFECTS IN THE TRANSMISSION SYSTEM, BUT WERE UNABLE TO REPAIR IT. THE MECHANICS THEN PROCEEDED TO REPLACE THE ENTIRE TRANSMISSION SYSTEM. THE VEHICLE WAS RELEASED TO US ON 9/7/2016. WHILE THIS IS A SINGLE INCIDENT FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY FAILURE AND TRANSMISSION FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Additional Notes:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/15 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/22/2016, THE VEHICLE OPERATOR FOUND THAT THE BATTERY WAS MALFUNCTIONING. ADDITIONALLY, THE TRANSMISSION WAS SLIPPING FROM 1ST TO 2ND. THE VEHICLE WAS TOWED TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE MECHANICS ALSO FOUND DEFECTS IN THE TRANSMISSION SYSTEM, BUT WERE UNABLE TO REPAIR IT. THE MECHANICS THEN PROCEEDED TO REPLACE THE ENTIRE TRANSMISSION SYSTEM. THE VEHICLE WAS RELEASED TO US ON 9/7/2016. WHILE THIS IS A SINGLE INCIDENT FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY FAILURE AND TRANSMISSION FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Mfg Campaign: 10913970
Recall Date: Oct 5, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/15 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/22/2016, THE VEHICLE OPERATOR FOUND THAT THE BATTERY WAS MALFUNCTIONING. ADDITIONALLY, THE TRANSMISSION WAS SLIPPING FROM 1ST TO 2ND. THE VEHICLE WAS TOWED TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE MECHANICS ALSO FOUND DEFECTS IN THE TRANSMISSION SYSTEM, BUT WERE UNABLE TO REPAIR IT. THE MECHANICS THEN PROCEEDED TO REPLACE THE ENTIRE TRANSMISSION SYSTEM. THE VEHICLE WAS RELEASED TO US ON 9/7/2016. WHILE THIS IS A SINGLE INCIDENT FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY FAILURE AND TRANSMISSION FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Corrective Action:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/15 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/22/2016, THE VEHICLE OPERATOR FOUND THAT THE BATTERY WAS MALFUNCTIONING. ADDITIONALLY, THE TRANSMISSION WAS SLIPPING FROM 1ST TO 2ND. THE VEHICLE WAS TOWED TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE MECHANICS ALSO FOUND DEFECTS IN THE TRANSMISSION SYSTEM, BUT WERE UNABLE TO REPAIR IT. THE MECHANICS THEN PROCEEDED TO REPLACE THE ENTIRE TRANSMISSION SYSTEM. THE VEHICLE WAS RELEASED TO US ON 9/7/2016. WHILE THIS IS A SINGLE INCIDENT FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY FAILURE AND TRANSMISSION FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Additional Notes:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/15 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/22/2016, THE VEHICLE OPERATOR FOUND THAT THE BATTERY WAS MALFUNCTIONING. ADDITIONALLY, THE TRANSMISSION WAS SLIPPING FROM 1ST TO 2ND. THE VEHICLE WAS TOWED TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE MECHANICS ALSO FOUND DEFECTS IN THE TRANSMISSION SYSTEM, BUT WERE UNABLE TO REPAIR IT. THE MECHANICS THEN PROCEEDED TO REPLACE THE ENTIRE TRANSMISSION SYSTEM. THE VEHICLE WAS RELEASED TO US ON 9/7/2016. WHILE THIS IS A SINGLE INCIDENT FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY FAILURE AND TRANSMISSION FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Mfg Campaign: 10913970
Recall Date: Oct 5, 2016
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/15 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/22/2016, THE VEHICLE OPERATOR FOUND THAT THE BATTERY WAS MALFUNCTIONING. ADDITIONALLY, THE TRANSMISSION WAS SLIPPING FROM 1ST TO 2ND. THE VEHICLE WAS TOWED TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE MECHANICS ALSO FOUND DEFECTS IN THE TRANSMISSION SYSTEM, BUT WERE UNABLE TO REPAIR IT. THE MECHANICS THEN PROCEEDED TO REPLACE THE ENTIRE TRANSMISSION SYSTEM. THE VEHICLE WAS RELEASED TO US ON 9/7/2016. WHILE THIS IS A SINGLE INCIDENT FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY FAILURE AND TRANSMISSION FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Corrective Action:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/15 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/22/2016, THE VEHICLE OPERATOR FOUND THAT THE BATTERY WAS MALFUNCTIONING. ADDITIONALLY, THE TRANSMISSION WAS SLIPPING FROM 1ST TO 2ND. THE VEHICLE WAS TOWED TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE MECHANICS ALSO FOUND DEFECTS IN THE TRANSMISSION SYSTEM, BUT WERE UNABLE TO REPAIR IT. THE MECHANICS THEN PROCEEDED TO REPLACE THE ENTIRE TRANSMISSION SYSTEM. THE VEHICLE WAS RELEASED TO US ON 9/7/2016. WHILE THIS IS A SINGLE INCIDENT FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY FAILURE AND TRANSMISSION FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Additional Notes:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/15 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/22/2016, THE VEHICLE OPERATOR FOUND THAT THE BATTERY WAS MALFUNCTIONING. ADDITIONALLY, THE TRANSMISSION WAS SLIPPING FROM 1ST TO 2ND. THE VEHICLE WAS TOWED TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE MECHANICS ALSO FOUND DEFECTS IN THE TRANSMISSION SYSTEM, BUT WERE UNABLE TO REPAIR IT. THE MECHANICS THEN PROCEEDED TO REPLACE THE ENTIRE TRANSMISSION SYSTEM. THE VEHICLE WAS RELEASED TO US ON 9/7/2016. WHILE THIS IS A SINGLE INCIDENT FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY FAILURE AND TRANSMISSION FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Mfg Campaign: 10913970
Recall Date: Oct 5, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/18/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT START AND THE VEHICLE WAS BROUGHT TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS TESTED THE VEHICLE AND FOUND THAT THE BATTERY WAS DEAD AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/26/2016. WHILE THIS IS THE ONLY INCIDENT ON RECORD FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING THE 2016 MODEL AND ONE 2015 MODEL. BATTERY AND ELECTRIC FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Corrective Action:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/18/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT START AND THE VEHICLE WAS BROUGHT TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS TESTED THE VEHICLE AND FOUND THAT THE BATTERY WAS DEAD AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/26/2016. WHILE THIS IS THE ONLY INCIDENT ON RECORD FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING THE 2016 MODEL AND ONE 2015 MODEL. BATTERY AND ELECTRIC FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Additional Notes:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/18/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT START AND THE VEHICLE WAS BROUGHT TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS TESTED THE VEHICLE AND FOUND THAT THE BATTERY WAS DEAD AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/26/2016. WHILE THIS IS THE ONLY INCIDENT ON RECORD FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING THE 2016 MODEL AND ONE 2015 MODEL. BATTERY AND ELECTRIC FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Mfg Campaign: 10913995
Recall Date: Oct 5, 2016
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/18/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT START AND THE VEHICLE WAS BROUGHT TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS TESTED THE VEHICLE AND FOUND THAT THE BATTERY WAS DEAD AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/26/2016. WHILE THIS IS THE ONLY INCIDENT ON RECORD FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING THE 2016 MODEL AND ONE 2015 MODEL. BATTERY AND ELECTRIC FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Corrective Action:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/18/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT START AND THE VEHICLE WAS BROUGHT TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS TESTED THE VEHICLE AND FOUND THAT THE BATTERY WAS DEAD AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/26/2016. WHILE THIS IS THE ONLY INCIDENT ON RECORD FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING THE 2016 MODEL AND ONE 2015 MODEL. BATTERY AND ELECTRIC FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Additional Notes:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/18/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT START AND THE VEHICLE WAS BROUGHT TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS TESTED THE VEHICLE AND FOUND THAT THE BATTERY WAS DEAD AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/26/2016. WHILE THIS IS THE ONLY INCIDENT ON RECORD FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING THE 2016 MODEL AND ONE 2015 MODEL. BATTERY AND ELECTRIC FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Mfg Campaign: 10913995
Recall Date: Oct 5, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS PART OF AN EIGHT VEHICLE FLEET. ON 10/5/2016, THE VEHICLE OPERATOR PLACED THE VEHICLE IN PARK AND EXITED THE VEHICLE. THE VEHICLE BEGAN TO ROLL FORWARDS WITHOUT A DRIVER IN THE VEHICLE. TWO OF OUR CLIENT'S EMPLOYEES NOTICED THE VEHICLE MOVING AND WERE ABLE TO JUMP IN TO THE VEHICLE TO STOP IT. WHEN ONE OF OUR CLIENT'S EMPLOYEES ATTEMPTED TO PLACE THE VEHICLE IN PARK, HE NOTICED THAT THE TRANSMISSION INDICATOR WAS ALREADY IN A PARKED POSITION. HE THEN APPLIED THE EMERGENCY BREAK. WITHOUT THE INTERVENTION OF OUR CLIENT'S EMPLOYEES, THE VEHICLE WOULD HAVE CRASHED IN TO A HIGH-TRAFFIC EXTERIOR STAIRWELL ON OUR CLIENT'S PROPERTY. A COMPREHENSIVE INCIDENT REPORT IS ATTACHED TO THIS COMPLAINT. FOR PRIVACY PURPOSES, WE HAVE REDACTED INFORMATION DIRECTLY PERTAINING TO OUR CLIENT. OUR CLIENT' S EMPLOYEES ARE REFERRED TO BY THEIR LAST NAMES ONLY. THE VEHICLE HAS BEEN TAKEN OUT OF SERVICE AND TOWED TO MID COUNTY CHRYSLER FOR REPAIRS. WHILE THIS IS THE ONLY TIME THIS VEHICLE HAS HAD A TRANSMISSION ISSUE, ANOTHER 2016 RAM 1500 HAD A SIMILAR TRANSMISSION MALFUNCTION ON 8/22/2016. THIS SEEMS TO BE A CONSISTENT MALFUNCTION IN THIS MODEL.
Corrective Action:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS PART OF AN EIGHT VEHICLE FLEET. ON 10/5/2016, THE VEHICLE OPERATOR PLACED THE VEHICLE IN PARK AND EXITED THE VEHICLE. THE VEHICLE BEGAN TO ROLL FORWARDS WITHOUT A DRIVER IN THE VEHICLE. TWO OF OUR CLIENT'S EMPLOYEES NOTICED THE VEHICLE MOVING AND WERE ABLE TO JUMP IN TO THE VEHICLE TO STOP IT. WHEN ONE OF OUR CLIENT'S EMPLOYEES ATTEMPTED TO PLACE THE VEHICLE IN PARK, HE NOTICED THAT THE TRANSMISSION INDICATOR WAS ALREADY IN A PARKED POSITION. HE THEN APPLIED THE EMERGENCY BREAK. WITHOUT THE INTERVENTION OF OUR CLIENT'S EMPLOYEES, THE VEHICLE WOULD HAVE CRASHED IN TO A HIGH-TRAFFIC EXTERIOR STAIRWELL ON OUR CLIENT'S PROPERTY. A COMPREHENSIVE INCIDENT REPORT IS ATTACHED TO THIS COMPLAINT. FOR PRIVACY PURPOSES, WE HAVE REDACTED INFORMATION DIRECTLY PERTAINING TO OUR CLIENT. OUR CLIENT' S EMPLOYEES ARE REFERRED TO BY THEIR LAST NAMES ONLY. THE VEHICLE HAS BEEN TAKEN OUT OF SERVICE AND TOWED TO MID COUNTY CHRYSLER FOR REPAIRS. WHILE THIS IS THE ONLY TIME THIS VEHICLE HAS HAD A TRANSMISSION ISSUE, ANOTHER 2016 RAM 1500 HAD A SIMILAR TRANSMISSION MALFUNCTION ON 8/22/2016. THIS SEEMS TO BE A CONSISTENT MALFUNCTION IN THIS MODEL.
Additional Notes:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS PART OF AN EIGHT VEHICLE FLEET. ON 10/5/2016, THE VEHICLE OPERATOR PLACED THE VEHICLE IN PARK AND EXITED THE VEHICLE. THE VEHICLE BEGAN TO ROLL FORWARDS WITHOUT A DRIVER IN THE VEHICLE. TWO OF OUR CLIENT'S EMPLOYEES NOTICED THE VEHICLE MOVING AND WERE ABLE TO JUMP IN TO THE VEHICLE TO STOP IT. WHEN ONE OF OUR CLIENT'S EMPLOYEES ATTEMPTED TO PLACE THE VEHICLE IN PARK, HE NOTICED THAT THE TRANSMISSION INDICATOR WAS ALREADY IN A PARKED POSITION. HE THEN APPLIED THE EMERGENCY BREAK. WITHOUT THE INTERVENTION OF OUR CLIENT'S EMPLOYEES, THE VEHICLE WOULD HAVE CRASHED IN TO A HIGH-TRAFFIC EXTERIOR STAIRWELL ON OUR CLIENT'S PROPERTY. A COMPREHENSIVE INCIDENT REPORT IS ATTACHED TO THIS COMPLAINT. FOR PRIVACY PURPOSES, WE HAVE REDACTED INFORMATION DIRECTLY PERTAINING TO OUR CLIENT. OUR CLIENT' S EMPLOYEES ARE REFERRED TO BY THEIR LAST NAMES ONLY. THE VEHICLE HAS BEEN TAKEN OUT OF SERVICE AND TOWED TO MID COUNTY CHRYSLER FOR REPAIRS. WHILE THIS IS THE ONLY TIME THIS VEHICLE HAS HAD A TRANSMISSION ISSUE, ANOTHER 2016 RAM 1500 HAD A SIMILAR TRANSMISSION MALFUNCTION ON 8/22/2016. THIS SEEMS TO BE A CONSISTENT MALFUNCTION IN THIS MODEL.
Mfg Campaign: 10914057
Recall Date: Oct 5, 2016
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS A PART OF AN EIGHT VEHICLE FLEET. ON 8/18/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT CRANK AND NEEDED JUMPER CABLES TO START. THE VEHICLE WAS BROUGHT TO MID COUNTY CHRYSLER FOR REPAIRS. THE MECHANICS DIAGNOSED A FAILED BATTERY AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/26/2016. WHILE THIS IS THE ONLY INCIDENT ON RECORD FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS SOLELY OF RAM 1500S, WITH SEVEN OF THEM BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY AND ELECTRICAL SYSTEM FAILURES HAVE BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Corrective Action:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS A PART OF AN EIGHT VEHICLE FLEET. ON 8/18/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT CRANK AND NEEDED JUMPER CABLES TO START. THE VEHICLE WAS BROUGHT TO MID COUNTY CHRYSLER FOR REPAIRS. THE MECHANICS DIAGNOSED A FAILED BATTERY AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/26/2016. WHILE THIS IS THE ONLY INCIDENT ON RECORD FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS SOLELY OF RAM 1500S, WITH SEVEN OF THEM BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY AND ELECTRICAL SYSTEM FAILURES HAVE BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Additional Notes:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS A PART OF AN EIGHT VEHICLE FLEET. ON 8/18/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT CRANK AND NEEDED JUMPER CABLES TO START. THE VEHICLE WAS BROUGHT TO MID COUNTY CHRYSLER FOR REPAIRS. THE MECHANICS DIAGNOSED A FAILED BATTERY AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/26/2016. WHILE THIS IS THE ONLY INCIDENT ON RECORD FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS SOLELY OF RAM 1500S, WITH SEVEN OF THEM BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY AND ELECTRICAL SYSTEM FAILURES HAVE BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Mfg Campaign: 10914064
Recall Date: Oct 5, 2016
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS A PART OF AN EIGHT VEHICLE FLEET. ON 8/18/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT CRANK AND NEEDED JUMPER CABLES TO START. THE VEHICLE WAS BROUGHT TO MID COUNTY CHRYSLER FOR REPAIRS. THE MECHANICS DIAGNOSED A FAILED BATTERY AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/26/2016. WHILE THIS IS THE ONLY INCIDENT ON RECORD FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS SOLELY OF RAM 1500S, WITH SEVEN OF THEM BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY AND ELECTRICAL SYSTEM FAILURES HAVE BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Corrective Action:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS A PART OF AN EIGHT VEHICLE FLEET. ON 8/18/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT CRANK AND NEEDED JUMPER CABLES TO START. THE VEHICLE WAS BROUGHT TO MID COUNTY CHRYSLER FOR REPAIRS. THE MECHANICS DIAGNOSED A FAILED BATTERY AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/26/2016. WHILE THIS IS THE ONLY INCIDENT ON RECORD FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS SOLELY OF RAM 1500S, WITH SEVEN OF THEM BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY AND ELECTRICAL SYSTEM FAILURES HAVE BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Additional Notes:
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS A PART OF AN EIGHT VEHICLE FLEET. ON 8/18/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT CRANK AND NEEDED JUMPER CABLES TO START. THE VEHICLE WAS BROUGHT TO MID COUNTY CHRYSLER FOR REPAIRS. THE MECHANICS DIAGNOSED A FAILED BATTERY AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/26/2016. WHILE THIS IS THE ONLY INCIDENT ON RECORD FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS SOLELY OF RAM 1500S, WITH SEVEN OF THEM BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY AND ELECTRICAL SYSTEM FAILURES HAVE BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Mfg Campaign: 10914064
Recall Date: Oct 5, 2016
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN THE VEHICLE IS WARM, AFTER ABOUT 1/2 HOUR OF DRIVING, THE TRANSMISSION STARTS TO DRIVE ROUGH. WHEN I COME TO A STOP IT FEELS LIKE SOMEONE HITS ME FROM THE REAR. WHEN I'M DRIVING AROUND 35 MPH AND SLOW DOWN IT DOWN SHIFTS HARD (CLUNK). WHEN I'M DRIVING AT SPEED ON THE HIGHWAY AND I GO TO PASS,WHEN IT PRESS ON THE GAS PEDAL THERE IS A LONG HESITATION AND THEN IT BOGS DOWN THEN ACCELERATES. IT'S SCARY MY WIFE GETS NERVOUS WHEN SHE'S DRIVING. THE LONGER YOU DRIVE IT THE WORSE IT GETS. I HAVE 9,500 MILES ON IT. AFTER DRIVING IT ON THE HIGHWAY AND YOU EXIT TO THE STREETS THE GAS PEDAL HAS A LOT OF PLAY IN IT-ABOUT 1.5 INCHES FROM WHEN YOU PRESS ON THE PEDAL TO WHEN IT KICKS IN AND THEN THE RESPONSE IS A BIT JERKY. I BROUGHT TO THE DEALERSHIP ON 9/26/2016 AND THEY SAID THEY COULDN'T REPLICATE THE ISSUE. I EXPLAINED THAT THEY NEEDED TO DRIVE THE TRUCK FOR A WHILE. WHEN THE TRUCK IS COLD IT'S OK, NO ISSUES. IV'E TALKED TO MY LOCAL MECHANIC WHO HAS 40 PLUS YEARS WORKING ON CARS AND HE TOLD ME THAT HE'S HEARD THE SAME COMPLAINT FROM OTHER RAM TRUCK OWNERS. HE TOLD ME TO REGISTER THE COMPLAINT...THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
WHEN THE VEHICLE IS WARM, AFTER ABOUT 1/2 HOUR OF DRIVING, THE TRANSMISSION STARTS TO DRIVE ROUGH. WHEN I COME TO A STOP IT FEELS LIKE SOMEONE HITS ME FROM THE REAR. WHEN I'M DRIVING AROUND 35 MPH AND SLOW DOWN IT DOWN SHIFTS HARD (CLUNK). WHEN I'M DRIVING AT SPEED ON THE HIGHWAY AND I GO TO PASS,WHEN IT PRESS ON THE GAS PEDAL THERE IS A LONG HESITATION AND THEN IT BOGS DOWN THEN ACCELERATES. IT'S SCARY MY WIFE GETS NERVOUS WHEN SHE'S DRIVING. THE LONGER YOU DRIVE IT THE WORSE IT GETS. I HAVE 9,500 MILES ON IT. AFTER DRIVING IT ON THE HIGHWAY AND YOU EXIT TO THE STREETS THE GAS PEDAL HAS A LOT OF PLAY IN IT-ABOUT 1.5 INCHES FROM WHEN YOU PRESS ON THE PEDAL TO WHEN IT KICKS IN AND THEN THE RESPONSE IS A BIT JERKY. I BROUGHT TO THE DEALERSHIP ON 9/26/2016 AND THEY SAID THEY COULDN'T REPLICATE THE ISSUE. I EXPLAINED THAT THEY NEEDED TO DRIVE THE TRUCK FOR A WHILE. WHEN THE TRUCK IS COLD IT'S OK, NO ISSUES. IV'E TALKED TO MY LOCAL MECHANIC WHO HAS 40 PLUS YEARS WORKING ON CARS AND HE TOLD ME THAT HE'S HEARD THE SAME COMPLAINT FROM OTHER RAM TRUCK OWNERS. HE TOLD ME TO REGISTER THE COMPLAINT...THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
WHEN THE VEHICLE IS WARM, AFTER ABOUT 1/2 HOUR OF DRIVING, THE TRANSMISSION STARTS TO DRIVE ROUGH. WHEN I COME TO A STOP IT FEELS LIKE SOMEONE HITS ME FROM THE REAR. WHEN I'M DRIVING AROUND 35 MPH AND SLOW DOWN IT DOWN SHIFTS HARD (CLUNK). WHEN I'M DRIVING AT SPEED ON THE HIGHWAY AND I GO TO PASS,WHEN IT PRESS ON THE GAS PEDAL THERE IS A LONG HESITATION AND THEN IT BOGS DOWN THEN ACCELERATES. IT'S SCARY MY WIFE GETS NERVOUS WHEN SHE'S DRIVING. THE LONGER YOU DRIVE IT THE WORSE IT GETS. I HAVE 9,500 MILES ON IT. AFTER DRIVING IT ON THE HIGHWAY AND YOU EXIT TO THE STREETS THE GAS PEDAL HAS A LOT OF PLAY IN IT-ABOUT 1.5 INCHES FROM WHEN YOU PRESS ON THE PEDAL TO WHEN IT KICKS IN AND THEN THE RESPONSE IS A BIT JERKY. I BROUGHT TO THE DEALERSHIP ON 9/26/2016 AND THEY SAID THEY COULDN'T REPLICATE THE ISSUE. I EXPLAINED THAT THEY NEEDED TO DRIVE THE TRUCK FOR A WHILE. WHEN THE TRUCK IS COLD IT'S OK, NO ISSUES. IV'E TALKED TO MY LOCAL MECHANIC WHO HAS 40 PLUS YEARS WORKING ON CARS AND HE TOLD ME THAT HE'S HEARD THE SAME COMPLAINT FROM OTHER RAM TRUCK OWNERS. HE TOLD ME TO REGISTER THE COMPLAINT...THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 10910524
Recall Date: Sep 29, 2016
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