Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN STARTING MY VEHICLE I NOTICED A TICKING SOUND. AFTER IDLING A COUPLE MINUTES THE TICKING WOULD GET QUIETER. RECENTLY I CAN STILL HEAR THE TICKING WHILE DRIVING. I'VE HEARD IT COULD BE THE MANIFOLD BOLTS GETTING SHEERED OFF OR IT CAN BE THE PURGE SOLENOID. TO ME IT SOUNDS LIKE A LIFTER TICKING.
Corrective Action:
WHEN STARTING MY VEHICLE I NOTICED A TICKING SOUND. AFTER IDLING A COUPLE MINUTES THE TICKING WOULD GET QUIETER. RECENTLY I CAN STILL HEAR THE TICKING WHILE DRIVING. I'VE HEARD IT COULD BE THE MANIFOLD BOLTS GETTING SHEERED OFF OR IT CAN BE THE PURGE SOLENOID. TO ME IT SOUNDS LIKE A LIFTER TICKING.
Additional Notes:
WHEN STARTING MY VEHICLE I NOTICED A TICKING SOUND. AFTER IDLING A COUPLE MINUTES THE TICKING WOULD GET QUIETER. RECENTLY I CAN STILL HEAR THE TICKING WHILE DRIVING. I'VE HEARD IT COULD BE THE MANIFOLD BOLTS GETTING SHEERED OFF OR IT CAN BE THE PURGE SOLENOID. TO ME IT SOUNDS LIKE A LIFTER TICKING.
Mfg Campaign: 11175940
Recall Date: Feb 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
2016 RAM 1500 WITH FACTORY AIR SUSPENSION SYSTEM FAILS WHEN TEMPERATURES FALL BELOW FREEZING. IT FAIL WHILE IN MOTION OR WHILE STATIONARY. THE SUSPENSION SYSTEM DROPS TO THE BUMP STOPS AND WILL NOT PROPERLY INFLATE TO A SAFE RIDE HEIGHT. ONCE THE AMBIENT TEMPERATURE WARMS TO ABOVE FREEZING, THE AIR SUSPENSION SYSTEM RETURNS TO NORMAL OPERATION.
Corrective Action:
2016 RAM 1500 WITH FACTORY AIR SUSPENSION SYSTEM FAILS WHEN TEMPERATURES FALL BELOW FREEZING. IT FAIL WHILE IN MOTION OR WHILE STATIONARY. THE SUSPENSION SYSTEM DROPS TO THE BUMP STOPS AND WILL NOT PROPERLY INFLATE TO A SAFE RIDE HEIGHT. ONCE THE AMBIENT TEMPERATURE WARMS TO ABOVE FREEZING, THE AIR SUSPENSION SYSTEM RETURNS TO NORMAL OPERATION.
Additional Notes:
2016 RAM 1500 WITH FACTORY AIR SUSPENSION SYSTEM FAILS WHEN TEMPERATURES FALL BELOW FREEZING. IT FAIL WHILE IN MOTION OR WHILE STATIONARY. THE SUSPENSION SYSTEM DROPS TO THE BUMP STOPS AND WILL NOT PROPERLY INFLATE TO A SAFE RIDE HEIGHT. ONCE THE AMBIENT TEMPERATURE WARMS TO ABOVE FREEZING, THE AIR SUSPENSION SYSTEM RETURNS TO NORMAL OPERATION.
Mfg Campaign: 11175227
Recall Date: Feb 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE COMPLETELY DIED IN THE INTERSECTION RIGHT AFTER TAKING OFF FROM THE STOPLIGHT. COULD NOT REMOVE KEY AND IT WILL NOT SHIFT INTO PARK. *BF*JB *DT*JB *DT THE CONSUMER STATED VEHICLE WAS REPAIRED, A LOOSE BATTERY TERMINAL WAS THE PROBLEM. *TR
Corrective Action:
VEHICLE COMPLETELY DIED IN THE INTERSECTION RIGHT AFTER TAKING OFF FROM THE STOPLIGHT. COULD NOT REMOVE KEY AND IT WILL NOT SHIFT INTO PARK. *BF*JB *DT*JB *DT THE CONSUMER STATED VEHICLE WAS REPAIRED, A LOOSE BATTERY TERMINAL WAS THE PROBLEM. *TR
Additional Notes:
VEHICLE COMPLETELY DIED IN THE INTERSECTION RIGHT AFTER TAKING OFF FROM THE STOPLIGHT. COULD NOT REMOVE KEY AND IT WILL NOT SHIFT INTO PARK. *BF*JB *DT*JB *DT THE CONSUMER STATED VEHICLE WAS REPAIRED, A LOOSE BATTERY TERMINAL WAS THE PROBLEM. *TR
Mfg Campaign: 11175095
Recall Date: Feb 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE COMPLETELY DIED IN THE INTERSECTION RIGHT AFTER TAKING OFF FROM THE STOPLIGHT. COULD NOT REMOVE KEY AND IT WILL NOT SHIFT INTO PARK. *BF*JB *DT*JB *DT THE CONSUMER STATED VEHICLE WAS REPAIRED, A LOOSE BATTERY TERMINAL WAS THE PROBLEM. *TR
Corrective Action:
VEHICLE COMPLETELY DIED IN THE INTERSECTION RIGHT AFTER TAKING OFF FROM THE STOPLIGHT. COULD NOT REMOVE KEY AND IT WILL NOT SHIFT INTO PARK. *BF*JB *DT*JB *DT THE CONSUMER STATED VEHICLE WAS REPAIRED, A LOOSE BATTERY TERMINAL WAS THE PROBLEM. *TR
Additional Notes:
VEHICLE COMPLETELY DIED IN THE INTERSECTION RIGHT AFTER TAKING OFF FROM THE STOPLIGHT. COULD NOT REMOVE KEY AND IT WILL NOT SHIFT INTO PARK. *BF*JB *DT*JB *DT THE CONSUMER STATED VEHICLE WAS REPAIRED, A LOOSE BATTERY TERMINAL WAS THE PROBLEM. *TR
Mfg Campaign: 11175095
Recall Date: Feb 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE COMPLETELY DIED IN THE INTERSECTION RIGHT AFTER TAKING OFF FROM THE STOPLIGHT. COULD NOT REMOVE KEY AND IT WILL NOT SHIFT INTO PARK. *BF*JB *DT*JB *DT THE CONSUMER STATED VEHICLE WAS REPAIRED, A LOOSE BATTERY TERMINAL WAS THE PROBLEM. *TR
Corrective Action:
VEHICLE COMPLETELY DIED IN THE INTERSECTION RIGHT AFTER TAKING OFF FROM THE STOPLIGHT. COULD NOT REMOVE KEY AND IT WILL NOT SHIFT INTO PARK. *BF*JB *DT*JB *DT THE CONSUMER STATED VEHICLE WAS REPAIRED, A LOOSE BATTERY TERMINAL WAS THE PROBLEM. *TR
Additional Notes:
VEHICLE COMPLETELY DIED IN THE INTERSECTION RIGHT AFTER TAKING OFF FROM THE STOPLIGHT. COULD NOT REMOVE KEY AND IT WILL NOT SHIFT INTO PARK. *BF*JB *DT*JB *DT THE CONSUMER STATED VEHICLE WAS REPAIRED, A LOOSE BATTERY TERMINAL WAS THE PROBLEM. *TR
Mfg Campaign: 11175095
Recall Date: Feb 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAG DID NOT DEPLOY. TRAVELING ON CITY STREET GOING STRAIGHT AUTO FROM LEFT HIT ME MAKING LEFT HAND TURN. STUCK FRONT LEFT BUMPER I WAS GOING ABOUT 32 MPH. NO AIR BAG DEPLOYMENT.
Corrective Action:
AIR BAG DID NOT DEPLOY. TRAVELING ON CITY STREET GOING STRAIGHT AUTO FROM LEFT HIT ME MAKING LEFT HAND TURN. STUCK FRONT LEFT BUMPER I WAS GOING ABOUT 32 MPH. NO AIR BAG DEPLOYMENT.
Additional Notes:
AIR BAG DID NOT DEPLOY. TRAVELING ON CITY STREET GOING STRAIGHT AUTO FROM LEFT HIT ME MAKING LEFT HAND TURN. STUCK FRONT LEFT BUMPER I WAS GOING ABOUT 32 MPH. NO AIR BAG DEPLOYMENT.
Mfg Campaign: 11174664
Recall Date: Feb 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHEN ROLLING DOWN SIDE WINDOWS DURING COLD WEATHER, WINDOW COME OFF/OUT OF TRACK. THE WINDOW MAY STAY IN PLACE UNTIL HOURS LATER. AT SOME POINT, IT WILL FALL DOWN UNTIL IT HITS SOMETHING OR WILL FALL INTO THE BOTTOM OF THE DOOR. THIS CAN HAPPEN WHILE DRIVING, OR PARKED. THE FIRST TIME, THE WINDOW WENT OFF TRACK WHILE DRIVING ON THE HIGHWAY. THE WINDOW STAYED UP FOR AN ADDITIONAL 10 MINUTES THEN FELL INTO THE DOOR WHILE THE VEHICLE WAS IN MOTION. THE 2-3 OCCURANCES, THE VEHICLE WAS IN DRIVE, BUT STOPPED WHEN IT CAME OFF TRACK. THE WINDOW STAYED IN PLACE UNTIL HOURS LATER WHILE PARKED IN A PUBLIC PLACE. ALL CONTENTS OF THE VEHICLE WERE UNSECURED AND IN PUBLIC DUE TO THE WINDOW DEFECT. OCCURANCE 4 HAPPENED WHILE IN DRIVE BUT STOPPED. WINDOW FELL AFTER EXITING AND CLOSING THE DOOR.
Corrective Action:
WHEN ROLLING DOWN SIDE WINDOWS DURING COLD WEATHER, WINDOW COME OFF/OUT OF TRACK. THE WINDOW MAY STAY IN PLACE UNTIL HOURS LATER. AT SOME POINT, IT WILL FALL DOWN UNTIL IT HITS SOMETHING OR WILL FALL INTO THE BOTTOM OF THE DOOR. THIS CAN HAPPEN WHILE DRIVING, OR PARKED. THE FIRST TIME, THE WINDOW WENT OFF TRACK WHILE DRIVING ON THE HIGHWAY. THE WINDOW STAYED UP FOR AN ADDITIONAL 10 MINUTES THEN FELL INTO THE DOOR WHILE THE VEHICLE WAS IN MOTION. THE 2-3 OCCURANCES, THE VEHICLE WAS IN DRIVE, BUT STOPPED WHEN IT CAME OFF TRACK. THE WINDOW STAYED IN PLACE UNTIL HOURS LATER WHILE PARKED IN A PUBLIC PLACE. ALL CONTENTS OF THE VEHICLE WERE UNSECURED AND IN PUBLIC DUE TO THE WINDOW DEFECT. OCCURANCE 4 HAPPENED WHILE IN DRIVE BUT STOPPED. WINDOW FELL AFTER EXITING AND CLOSING THE DOOR.
Additional Notes:
WHEN ROLLING DOWN SIDE WINDOWS DURING COLD WEATHER, WINDOW COME OFF/OUT OF TRACK. THE WINDOW MAY STAY IN PLACE UNTIL HOURS LATER. AT SOME POINT, IT WILL FALL DOWN UNTIL IT HITS SOMETHING OR WILL FALL INTO THE BOTTOM OF THE DOOR. THIS CAN HAPPEN WHILE DRIVING, OR PARKED. THE FIRST TIME, THE WINDOW WENT OFF TRACK WHILE DRIVING ON THE HIGHWAY. THE WINDOW STAYED UP FOR AN ADDITIONAL 10 MINUTES THEN FELL INTO THE DOOR WHILE THE VEHICLE WAS IN MOTION. THE 2-3 OCCURANCES, THE VEHICLE WAS IN DRIVE, BUT STOPPED WHEN IT CAME OFF TRACK. THE WINDOW STAYED IN PLACE UNTIL HOURS LATER WHILE PARKED IN A PUBLIC PLACE. ALL CONTENTS OF THE VEHICLE WERE UNSECURED AND IN PUBLIC DUE TO THE WINDOW DEFECT. OCCURANCE 4 HAPPENED WHILE IN DRIVE BUT STOPPED. WINDOW FELL AFTER EXITING AND CLOSING THE DOOR.
Mfg Campaign: 11174750
Recall Date: Feb 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
SUSPENSION AIRBAG SYSTEM COLLAPSED UNDER -15 TEMPS. THE TRUCK STARTED AND IT EVENTUALLY CAME BACK UP TO NORMAL RIDE HEIGHT. VEHICLE WAS PARKED OVERNIGHT OUTSIDE
Corrective Action:
SUSPENSION AIRBAG SYSTEM COLLAPSED UNDER -15 TEMPS. THE TRUCK STARTED AND IT EVENTUALLY CAME BACK UP TO NORMAL RIDE HEIGHT. VEHICLE WAS PARKED OVERNIGHT OUTSIDE
Additional Notes:
SUSPENSION AIRBAG SYSTEM COLLAPSED UNDER -15 TEMPS. THE TRUCK STARTED AND IT EVENTUALLY CAME BACK UP TO NORMAL RIDE HEIGHT. VEHICLE WAS PARKED OVERNIGHT OUTSIDE
Mfg Campaign: 11173489
Recall Date: Feb 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
UNRESOLVED ISSUE BY RAM REGARDING THEIR AIR RIDE SUSPENSION WHERE THE KNOWN ISSUE HAS NOT YET BEEN RESOLVED, NOR HAS THE MANUFACTURER MADE AN ATTEMPT RECALL ANY PARTS RELATED. MY TRUCK UNDER WARRANTY IN JANUARY 2018 HAD A CONTROLLER AND AIR PUMP REPLACED DUE TO AIR RIDE DROPPING TO FRAME WHEN TEMPERATURES DROPPED BELOW 20 DEGREES. THE SYSTEM CORRECTED ITSELF AFTER TEMPS WARMED BUT THEN AGAIN THIS JANUARY (NOT UNDER WARRANTY) THE SAME ISSUES. THE DEALERSHIP TALKED TO RAM AND THEY REFUSE TO LOOK INTO ISSUE. THOUSANDS OF RAM OWNERS WITH AIR SUSPENSION ARE HAVING SAME ISSUES. SOME CAN BE VIEWED AT HTTPS://WWW.FACEBOOK.COM/GROUPS/551357055052657/ I'M SPEAKING HERE ON BEHALF OF ALL THESE OWNERS AS IT SHOULD BE RAM'S RESPONSIBILITY TO COVER ANY RELATED COSTS TO THIS DEFECT IN THEIR SYSTEM. THE TRUCKS BECOME IMPOSSIBLE TO DRIVE AND ONE CANNOT KNOW WHEN IT WILL JUST DECIDE TO DEFAULT, THUS MAKING TRAVEL UNCERTAIN AND UNSAFE. THIS SHOULD BE A RECALL ITEM. MOST TIMES THE AIR RIDE SYSTEM GOES FLAT IN SITTING POSITION IN COLD TEMPS BUT IT HAS BEEN KNOW TO GO FLAT WHILE DRIVING. AT WHICH, THE TRUCK MAINTAINS LITERALLY NO CONTROL AS IT BOUNCES ALL OVER AND STEERING BECOME SLOPPY. THIS IS UNSAFE.
Corrective Action:
UNRESOLVED ISSUE BY RAM REGARDING THEIR AIR RIDE SUSPENSION WHERE THE KNOWN ISSUE HAS NOT YET BEEN RESOLVED, NOR HAS THE MANUFACTURER MADE AN ATTEMPT RECALL ANY PARTS RELATED. MY TRUCK UNDER WARRANTY IN JANUARY 2018 HAD A CONTROLLER AND AIR PUMP REPLACED DUE TO AIR RIDE DROPPING TO FRAME WHEN TEMPERATURES DROPPED BELOW 20 DEGREES. THE SYSTEM CORRECTED ITSELF AFTER TEMPS WARMED BUT THEN AGAIN THIS JANUARY (NOT UNDER WARRANTY) THE SAME ISSUES. THE DEALERSHIP TALKED TO RAM AND THEY REFUSE TO LOOK INTO ISSUE. THOUSANDS OF RAM OWNERS WITH AIR SUSPENSION ARE HAVING SAME ISSUES. SOME CAN BE VIEWED AT HTTPS://WWW.FACEBOOK.COM/GROUPS/551357055052657/ I'M SPEAKING HERE ON BEHALF OF ALL THESE OWNERS AS IT SHOULD BE RAM'S RESPONSIBILITY TO COVER ANY RELATED COSTS TO THIS DEFECT IN THEIR SYSTEM. THE TRUCKS BECOME IMPOSSIBLE TO DRIVE AND ONE CANNOT KNOW WHEN IT WILL JUST DECIDE TO DEFAULT, THUS MAKING TRAVEL UNCERTAIN AND UNSAFE. THIS SHOULD BE A RECALL ITEM. MOST TIMES THE AIR RIDE SYSTEM GOES FLAT IN SITTING POSITION IN COLD TEMPS BUT IT HAS BEEN KNOW TO GO FLAT WHILE DRIVING. AT WHICH, THE TRUCK MAINTAINS LITERALLY NO CONTROL AS IT BOUNCES ALL OVER AND STEERING BECOME SLOPPY. THIS IS UNSAFE.
Additional Notes:
UNRESOLVED ISSUE BY RAM REGARDING THEIR AIR RIDE SUSPENSION WHERE THE KNOWN ISSUE HAS NOT YET BEEN RESOLVED, NOR HAS THE MANUFACTURER MADE AN ATTEMPT RECALL ANY PARTS RELATED. MY TRUCK UNDER WARRANTY IN JANUARY 2018 HAD A CONTROLLER AND AIR PUMP REPLACED DUE TO AIR RIDE DROPPING TO FRAME WHEN TEMPERATURES DROPPED BELOW 20 DEGREES. THE SYSTEM CORRECTED ITSELF AFTER TEMPS WARMED BUT THEN AGAIN THIS JANUARY (NOT UNDER WARRANTY) THE SAME ISSUES. THE DEALERSHIP TALKED TO RAM AND THEY REFUSE TO LOOK INTO ISSUE. THOUSANDS OF RAM OWNERS WITH AIR SUSPENSION ARE HAVING SAME ISSUES. SOME CAN BE VIEWED AT HTTPS://WWW.FACEBOOK.COM/GROUPS/551357055052657/ I'M SPEAKING HERE ON BEHALF OF ALL THESE OWNERS AS IT SHOULD BE RAM'S RESPONSIBILITY TO COVER ANY RELATED COSTS TO THIS DEFECT IN THEIR SYSTEM. THE TRUCKS BECOME IMPOSSIBLE TO DRIVE AND ONE CANNOT KNOW WHEN IT WILL JUST DECIDE TO DEFAULT, THUS MAKING TRAVEL UNCERTAIN AND UNSAFE. THIS SHOULD BE A RECALL ITEM. MOST TIMES THE AIR RIDE SYSTEM GOES FLAT IN SITTING POSITION IN COLD TEMPS BUT IT HAS BEEN KNOW TO GO FLAT WHILE DRIVING. AT WHICH, THE TRUCK MAINTAINS LITERALLY NO CONTROL AS IT BOUNCES ALL OVER AND STEERING BECOME SLOPPY. THIS IS UNSAFE.
Mfg Campaign: 11173356
Recall Date: Jan 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
28 DEGREES F THIS MORNING. I STARTED TRUCK AND LET IT WARM UP FOR 5 MIN. DISENGAGED THE PARKING BRAKE, PUT IT IN DRIVE. AS I STARTED TO MOVE (3) ERROR MESSAGES CAME UP ON DASH: SERVICE SHIFTER, SERVICE TRANSMISSION, SERVICE THROTTLE CONTROL. I STOPPED TRUCK, TURNED IT OFF AND THEN STARTED IT AGAIN. NO ERROR CODES; ENGINE WARNING LIGHT ON. I DROVE TO WORK 2.5 MILES AWAY. I HAD TO STOP AT A TRAFFIC LIGHT AND ENGINE JUST TURNED OFF. DASH BOARD WAS FLICKERING. I PUT TRUCK IN PARK, TURNED KEY OFF AND THEN TRIED TO RESTART TRUCK. NOTHING, LIGHTS STILL FLICKERING ON DASH. I TRIED TO PUT ON HAZARD LIGHTS BUT NO POWER TO THEM. I TRIED MULTIPLE TIMES TO RESTART TRUCK BUT TO NO AVAIL. AT SOME POINT IT WOULDN'T EVEN LET ME TURN THE KEY TO OFF. IT WAS STUCK IN THE "ACCESSORY" POSITION. I DID CATCH AN ERROR MESSAGE ON THE DASHBOARD THAT SAID "NO BUS". IF I WAS MOVING WHEN TRUCK SHUT DOWN I WOULD HAVE GOTTEN INTO AN ACCIDENT; NO POWER BRAKES OR STEERING. AFTER ABOUT 5 MINUTES SITTING AT TRAFFIC LIGHT, THE DASHBOARD LIGHTS STOPPED FLICKERING AND THE TRUCK APPEARED TO RESET ITSELF. AT THIS POINT I WAS ABLE TO START THE TRUCK AND GET TO WORK. THE TRUCK HAS BEEN IN FOUR TIMES FOR "SERVICE SHIFTER" ERROR. ON THREE OF THE VISITS THE DEALER LOADED NEW SOFTWARE INTO THE TRUCK TO ADDRESS THIS AND A FEW RECALLS. THE LAST VISIT (3) WEEKS AGO THE SOFTWARE WAS CHANGED SO IF THE TRUCK IS NOT IN PARK, THE DRIVER'S DOOR IS OPEN, TRUCK IS IN GEAR, AND THE DRIVER'S FOOT IS NOT PRESSING ON THE BRAKE PEDAL THE COMPUTER WILL PUT TRUCK IN PARK THEY ALSO REPLACED THE ROTARY SHIFTER SWITCH. SINCE THAT TIME THE SERVICE TRANSMISSION, SERVICE SHIFTER AND SERVICE THROTTLE CONTROL ERROR STARTED AND HAS APPEARED THREE TIMES. 2016 RAM EXPRESS 1500 WAS BOUGHT NEW IN JULY 2017 AND HAS 15,400 MILES ON IT. I HAVE NO CONFIDENCE IN THIS VEHICLE AS IT WILL LEAVE ME STRANDED AT SOME POINT.
Corrective Action:
28 DEGREES F THIS MORNING. I STARTED TRUCK AND LET IT WARM UP FOR 5 MIN. DISENGAGED THE PARKING BRAKE, PUT IT IN DRIVE. AS I STARTED TO MOVE (3) ERROR MESSAGES CAME UP ON DASH: SERVICE SHIFTER, SERVICE TRANSMISSION, SERVICE THROTTLE CONTROL. I STOPPED TRUCK, TURNED IT OFF AND THEN STARTED IT AGAIN. NO ERROR CODES; ENGINE WARNING LIGHT ON. I DROVE TO WORK 2.5 MILES AWAY. I HAD TO STOP AT A TRAFFIC LIGHT AND ENGINE JUST TURNED OFF. DASH BOARD WAS FLICKERING. I PUT TRUCK IN PARK, TURNED KEY OFF AND THEN TRIED TO RESTART TRUCK. NOTHING, LIGHTS STILL FLICKERING ON DASH. I TRIED TO PUT ON HAZARD LIGHTS BUT NO POWER TO THEM. I TRIED MULTIPLE TIMES TO RESTART TRUCK BUT TO NO AVAIL. AT SOME POINT IT WOULDN'T EVEN LET ME TURN THE KEY TO OFF. IT WAS STUCK IN THE "ACCESSORY" POSITION. I DID CATCH AN ERROR MESSAGE ON THE DASHBOARD THAT SAID "NO BUS". IF I WAS MOVING WHEN TRUCK SHUT DOWN I WOULD HAVE GOTTEN INTO AN ACCIDENT; NO POWER BRAKES OR STEERING. AFTER ABOUT 5 MINUTES SITTING AT TRAFFIC LIGHT, THE DASHBOARD LIGHTS STOPPED FLICKERING AND THE TRUCK APPEARED TO RESET ITSELF. AT THIS POINT I WAS ABLE TO START THE TRUCK AND GET TO WORK. THE TRUCK HAS BEEN IN FOUR TIMES FOR "SERVICE SHIFTER" ERROR. ON THREE OF THE VISITS THE DEALER LOADED NEW SOFTWARE INTO THE TRUCK TO ADDRESS THIS AND A FEW RECALLS. THE LAST VISIT (3) WEEKS AGO THE SOFTWARE WAS CHANGED SO IF THE TRUCK IS NOT IN PARK, THE DRIVER'S DOOR IS OPEN, TRUCK IS IN GEAR, AND THE DRIVER'S FOOT IS NOT PRESSING ON THE BRAKE PEDAL THE COMPUTER WILL PUT TRUCK IN PARK THEY ALSO REPLACED THE ROTARY SHIFTER SWITCH. SINCE THAT TIME THE SERVICE TRANSMISSION, SERVICE SHIFTER AND SERVICE THROTTLE CONTROL ERROR STARTED AND HAS APPEARED THREE TIMES. 2016 RAM EXPRESS 1500 WAS BOUGHT NEW IN JULY 2017 AND HAS 15,400 MILES ON IT. I HAVE NO CONFIDENCE IN THIS VEHICLE AS IT WILL LEAVE ME STRANDED AT SOME POINT.
Additional Notes:
28 DEGREES F THIS MORNING. I STARTED TRUCK AND LET IT WARM UP FOR 5 MIN. DISENGAGED THE PARKING BRAKE, PUT IT IN DRIVE. AS I STARTED TO MOVE (3) ERROR MESSAGES CAME UP ON DASH: SERVICE SHIFTER, SERVICE TRANSMISSION, SERVICE THROTTLE CONTROL. I STOPPED TRUCK, TURNED IT OFF AND THEN STARTED IT AGAIN. NO ERROR CODES; ENGINE WARNING LIGHT ON. I DROVE TO WORK 2.5 MILES AWAY. I HAD TO STOP AT A TRAFFIC LIGHT AND ENGINE JUST TURNED OFF. DASH BOARD WAS FLICKERING. I PUT TRUCK IN PARK, TURNED KEY OFF AND THEN TRIED TO RESTART TRUCK. NOTHING, LIGHTS STILL FLICKERING ON DASH. I TRIED TO PUT ON HAZARD LIGHTS BUT NO POWER TO THEM. I TRIED MULTIPLE TIMES TO RESTART TRUCK BUT TO NO AVAIL. AT SOME POINT IT WOULDN'T EVEN LET ME TURN THE KEY TO OFF. IT WAS STUCK IN THE "ACCESSORY" POSITION. I DID CATCH AN ERROR MESSAGE ON THE DASHBOARD THAT SAID "NO BUS". IF I WAS MOVING WHEN TRUCK SHUT DOWN I WOULD HAVE GOTTEN INTO AN ACCIDENT; NO POWER BRAKES OR STEERING. AFTER ABOUT 5 MINUTES SITTING AT TRAFFIC LIGHT, THE DASHBOARD LIGHTS STOPPED FLICKERING AND THE TRUCK APPEARED TO RESET ITSELF. AT THIS POINT I WAS ABLE TO START THE TRUCK AND GET TO WORK. THE TRUCK HAS BEEN IN FOUR TIMES FOR "SERVICE SHIFTER" ERROR. ON THREE OF THE VISITS THE DEALER LOADED NEW SOFTWARE INTO THE TRUCK TO ADDRESS THIS AND A FEW RECALLS. THE LAST VISIT (3) WEEKS AGO THE SOFTWARE WAS CHANGED SO IF THE TRUCK IS NOT IN PARK, THE DRIVER'S DOOR IS OPEN, TRUCK IS IN GEAR, AND THE DRIVER'S FOOT IS NOT PRESSING ON THE BRAKE PEDAL THE COMPUTER WILL PUT TRUCK IN PARK THEY ALSO REPLACED THE ROTARY SHIFTER SWITCH. SINCE THAT TIME THE SERVICE TRANSMISSION, SERVICE SHIFTER AND SERVICE THROTTLE CONTROL ERROR STARTED AND HAS APPEARED THREE TIMES. 2016 RAM EXPRESS 1500 WAS BOUGHT NEW IN JULY 2017 AND HAS 15,400 MILES ON IT. I HAVE NO CONFIDENCE IN THIS VEHICLE AS IT WILL LEAVE ME STRANDED AT SOME POINT.
Mfg Campaign: 11172728
Recall Date: Jan 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
28 DEGREES F THIS MORNING. I STARTED TRUCK AND LET IT WARM UP FOR 5 MIN. DISENGAGED THE PARKING BRAKE, PUT IT IN DRIVE. AS I STARTED TO MOVE (3) ERROR MESSAGES CAME UP ON DASH: SERVICE SHIFTER, SERVICE TRANSMISSION, SERVICE THROTTLE CONTROL. I STOPPED TRUCK, TURNED IT OFF AND THEN STARTED IT AGAIN. NO ERROR CODES; ENGINE WARNING LIGHT ON. I DROVE TO WORK 2.5 MILES AWAY. I HAD TO STOP AT A TRAFFIC LIGHT AND ENGINE JUST TURNED OFF. DASH BOARD WAS FLICKERING. I PUT TRUCK IN PARK, TURNED KEY OFF AND THEN TRIED TO RESTART TRUCK. NOTHING, LIGHTS STILL FLICKERING ON DASH. I TRIED TO PUT ON HAZARD LIGHTS BUT NO POWER TO THEM. I TRIED MULTIPLE TIMES TO RESTART TRUCK BUT TO NO AVAIL. AT SOME POINT IT WOULDN'T EVEN LET ME TURN THE KEY TO OFF. IT WAS STUCK IN THE "ACCESSORY" POSITION. I DID CATCH AN ERROR MESSAGE ON THE DASHBOARD THAT SAID "NO BUS". IF I WAS MOVING WHEN TRUCK SHUT DOWN I WOULD HAVE GOTTEN INTO AN ACCIDENT; NO POWER BRAKES OR STEERING. AFTER ABOUT 5 MINUTES SITTING AT TRAFFIC LIGHT, THE DASHBOARD LIGHTS STOPPED FLICKERING AND THE TRUCK APPEARED TO RESET ITSELF. AT THIS POINT I WAS ABLE TO START THE TRUCK AND GET TO WORK. THE TRUCK HAS BEEN IN FOUR TIMES FOR "SERVICE SHIFTER" ERROR. ON THREE OF THE VISITS THE DEALER LOADED NEW SOFTWARE INTO THE TRUCK TO ADDRESS THIS AND A FEW RECALLS. THE LAST VISIT (3) WEEKS AGO THE SOFTWARE WAS CHANGED SO IF THE TRUCK IS NOT IN PARK, THE DRIVER'S DOOR IS OPEN, TRUCK IS IN GEAR, AND THE DRIVER'S FOOT IS NOT PRESSING ON THE BRAKE PEDAL THE COMPUTER WILL PUT TRUCK IN PARK THEY ALSO REPLACED THE ROTARY SHIFTER SWITCH. SINCE THAT TIME THE SERVICE TRANSMISSION, SERVICE SHIFTER AND SERVICE THROTTLE CONTROL ERROR STARTED AND HAS APPEARED THREE TIMES. 2016 RAM EXPRESS 1500 WAS BOUGHT NEW IN JULY 2017 AND HAS 15,400 MILES ON IT. I HAVE NO CONFIDENCE IN THIS VEHICLE AS IT WILL LEAVE ME STRANDED AT SOME POINT.
Corrective Action:
28 DEGREES F THIS MORNING. I STARTED TRUCK AND LET IT WARM UP FOR 5 MIN. DISENGAGED THE PARKING BRAKE, PUT IT IN DRIVE. AS I STARTED TO MOVE (3) ERROR MESSAGES CAME UP ON DASH: SERVICE SHIFTER, SERVICE TRANSMISSION, SERVICE THROTTLE CONTROL. I STOPPED TRUCK, TURNED IT OFF AND THEN STARTED IT AGAIN. NO ERROR CODES; ENGINE WARNING LIGHT ON. I DROVE TO WORK 2.5 MILES AWAY. I HAD TO STOP AT A TRAFFIC LIGHT AND ENGINE JUST TURNED OFF. DASH BOARD WAS FLICKERING. I PUT TRUCK IN PARK, TURNED KEY OFF AND THEN TRIED TO RESTART TRUCK. NOTHING, LIGHTS STILL FLICKERING ON DASH. I TRIED TO PUT ON HAZARD LIGHTS BUT NO POWER TO THEM. I TRIED MULTIPLE TIMES TO RESTART TRUCK BUT TO NO AVAIL. AT SOME POINT IT WOULDN'T EVEN LET ME TURN THE KEY TO OFF. IT WAS STUCK IN THE "ACCESSORY" POSITION. I DID CATCH AN ERROR MESSAGE ON THE DASHBOARD THAT SAID "NO BUS". IF I WAS MOVING WHEN TRUCK SHUT DOWN I WOULD HAVE GOTTEN INTO AN ACCIDENT; NO POWER BRAKES OR STEERING. AFTER ABOUT 5 MINUTES SITTING AT TRAFFIC LIGHT, THE DASHBOARD LIGHTS STOPPED FLICKERING AND THE TRUCK APPEARED TO RESET ITSELF. AT THIS POINT I WAS ABLE TO START THE TRUCK AND GET TO WORK. THE TRUCK HAS BEEN IN FOUR TIMES FOR "SERVICE SHIFTER" ERROR. ON THREE OF THE VISITS THE DEALER LOADED NEW SOFTWARE INTO THE TRUCK TO ADDRESS THIS AND A FEW RECALLS. THE LAST VISIT (3) WEEKS AGO THE SOFTWARE WAS CHANGED SO IF THE TRUCK IS NOT IN PARK, THE DRIVER'S DOOR IS OPEN, TRUCK IS IN GEAR, AND THE DRIVER'S FOOT IS NOT PRESSING ON THE BRAKE PEDAL THE COMPUTER WILL PUT TRUCK IN PARK THEY ALSO REPLACED THE ROTARY SHIFTER SWITCH. SINCE THAT TIME THE SERVICE TRANSMISSION, SERVICE SHIFTER AND SERVICE THROTTLE CONTROL ERROR STARTED AND HAS APPEARED THREE TIMES. 2016 RAM EXPRESS 1500 WAS BOUGHT NEW IN JULY 2017 AND HAS 15,400 MILES ON IT. I HAVE NO CONFIDENCE IN THIS VEHICLE AS IT WILL LEAVE ME STRANDED AT SOME POINT.
Additional Notes:
28 DEGREES F THIS MORNING. I STARTED TRUCK AND LET IT WARM UP FOR 5 MIN. DISENGAGED THE PARKING BRAKE, PUT IT IN DRIVE. AS I STARTED TO MOVE (3) ERROR MESSAGES CAME UP ON DASH: SERVICE SHIFTER, SERVICE TRANSMISSION, SERVICE THROTTLE CONTROL. I STOPPED TRUCK, TURNED IT OFF AND THEN STARTED IT AGAIN. NO ERROR CODES; ENGINE WARNING LIGHT ON. I DROVE TO WORK 2.5 MILES AWAY. I HAD TO STOP AT A TRAFFIC LIGHT AND ENGINE JUST TURNED OFF. DASH BOARD WAS FLICKERING. I PUT TRUCK IN PARK, TURNED KEY OFF AND THEN TRIED TO RESTART TRUCK. NOTHING, LIGHTS STILL FLICKERING ON DASH. I TRIED TO PUT ON HAZARD LIGHTS BUT NO POWER TO THEM. I TRIED MULTIPLE TIMES TO RESTART TRUCK BUT TO NO AVAIL. AT SOME POINT IT WOULDN'T EVEN LET ME TURN THE KEY TO OFF. IT WAS STUCK IN THE "ACCESSORY" POSITION. I DID CATCH AN ERROR MESSAGE ON THE DASHBOARD THAT SAID "NO BUS". IF I WAS MOVING WHEN TRUCK SHUT DOWN I WOULD HAVE GOTTEN INTO AN ACCIDENT; NO POWER BRAKES OR STEERING. AFTER ABOUT 5 MINUTES SITTING AT TRAFFIC LIGHT, THE DASHBOARD LIGHTS STOPPED FLICKERING AND THE TRUCK APPEARED TO RESET ITSELF. AT THIS POINT I WAS ABLE TO START THE TRUCK AND GET TO WORK. THE TRUCK HAS BEEN IN FOUR TIMES FOR "SERVICE SHIFTER" ERROR. ON THREE OF THE VISITS THE DEALER LOADED NEW SOFTWARE INTO THE TRUCK TO ADDRESS THIS AND A FEW RECALLS. THE LAST VISIT (3) WEEKS AGO THE SOFTWARE WAS CHANGED SO IF THE TRUCK IS NOT IN PARK, THE DRIVER'S DOOR IS OPEN, TRUCK IS IN GEAR, AND THE DRIVER'S FOOT IS NOT PRESSING ON THE BRAKE PEDAL THE COMPUTER WILL PUT TRUCK IN PARK THEY ALSO REPLACED THE ROTARY SHIFTER SWITCH. SINCE THAT TIME THE SERVICE TRANSMISSION, SERVICE SHIFTER AND SERVICE THROTTLE CONTROL ERROR STARTED AND HAS APPEARED THREE TIMES. 2016 RAM EXPRESS 1500 WAS BOUGHT NEW IN JULY 2017 AND HAS 15,400 MILES ON IT. I HAVE NO CONFIDENCE IN THIS VEHICLE AS IT WILL LEAVE ME STRANDED AT SOME POINT.
Mfg Campaign: 11172728
Recall Date: Jan 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHEN DRIVING IN ANY CONDITION, STREET OR FREEWAY LIGHTS FLICKER OR REMAIN OFF FOR 30-60 SECOND INTERVALS. THIS HAPPENS AT NIGHT AND WE HAVE HAD MUTIPLE CLOSE CALLS AND ONCE HIT A GUARD RAIL. WE HAVE CONTACTED OUR DEALERSHIP 2-3 TIMES IN PASO ROBLES CA AND WE ALSO NOTIFIED MORGAN HILL RAM WHEN THEY HAD THE VEHICLE FOR AN EXTENDED TIME PERIOD DUE TO THE ENGINE BLOWING UP UNDER WARRANTY. MY HUSBAND COMMUTES 150 MILES ONE WAY AND THIS IS COMPLETELY UNSAFE. NO ONE SEEMS TO CARE. I HAVE VIDEOS AVAILABLE VIA EMAIL.
Corrective Action:
WHEN DRIVING IN ANY CONDITION, STREET OR FREEWAY LIGHTS FLICKER OR REMAIN OFF FOR 30-60 SECOND INTERVALS. THIS HAPPENS AT NIGHT AND WE HAVE HAD MUTIPLE CLOSE CALLS AND ONCE HIT A GUARD RAIL. WE HAVE CONTACTED OUR DEALERSHIP 2-3 TIMES IN PASO ROBLES CA AND WE ALSO NOTIFIED MORGAN HILL RAM WHEN THEY HAD THE VEHICLE FOR AN EXTENDED TIME PERIOD DUE TO THE ENGINE BLOWING UP UNDER WARRANTY. MY HUSBAND COMMUTES 150 MILES ONE WAY AND THIS IS COMPLETELY UNSAFE. NO ONE SEEMS TO CARE. I HAVE VIDEOS AVAILABLE VIA EMAIL.
Additional Notes:
WHEN DRIVING IN ANY CONDITION, STREET OR FREEWAY LIGHTS FLICKER OR REMAIN OFF FOR 30-60 SECOND INTERVALS. THIS HAPPENS AT NIGHT AND WE HAVE HAD MUTIPLE CLOSE CALLS AND ONCE HIT A GUARD RAIL. WE HAVE CONTACTED OUR DEALERSHIP 2-3 TIMES IN PASO ROBLES CA AND WE ALSO NOTIFIED MORGAN HILL RAM WHEN THEY HAD THE VEHICLE FOR AN EXTENDED TIME PERIOD DUE TO THE ENGINE BLOWING UP UNDER WARRANTY. MY HUSBAND COMMUTES 150 MILES ONE WAY AND THIS IS COMPLETELY UNSAFE. NO ONE SEEMS TO CARE. I HAVE VIDEOS AVAILABLE VIA EMAIL.
Mfg Campaign: 11172265
Recall Date: Jan 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN THE ENGINE IS SHUT OFF AND THE KEY REMOVED THE IGNITION PORTION OF THE SWITCH DOES NOT COME OUT AND REMAINS IN THE LOWER POSITION IN THE SWITCH. THE KEY CAN BE USED TO GET THE SWITCH TO THE POSITION TO START THE TRUCK.THIS SITUATION DOES NOT HAPPEN ALL OF THE TIME. THE DEALERSHIP SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM..
Corrective Action:
WHEN THE ENGINE IS SHUT OFF AND THE KEY REMOVED THE IGNITION PORTION OF THE SWITCH DOES NOT COME OUT AND REMAINS IN THE LOWER POSITION IN THE SWITCH. THE KEY CAN BE USED TO GET THE SWITCH TO THE POSITION TO START THE TRUCK.THIS SITUATION DOES NOT HAPPEN ALL OF THE TIME. THE DEALERSHIP SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM..
Additional Notes:
WHEN THE ENGINE IS SHUT OFF AND THE KEY REMOVED THE IGNITION PORTION OF THE SWITCH DOES NOT COME OUT AND REMAINS IN THE LOWER POSITION IN THE SWITCH. THE KEY CAN BE USED TO GET THE SWITCH TO THE POSITION TO START THE TRUCK.THIS SITUATION DOES NOT HAPPEN ALL OF THE TIME. THE DEALERSHIP SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM..
Mfg Campaign: 11172088
Recall Date: Jan 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I WAS INVOLVED IN A FRONT END COLLISION ON 4-23-2018. AT 60MPH, MY AIRBAGS FAILED TO DEPLOY. I FILED A COMPLAINT WITH CHRYSLER (CASE# 33961416). THEY SENT AN INVESTIGATOR TO DOWNLOAD THE INFORMATION FROM THE COMPUTER. THE INVESTIGATOR REPORTED THAT THE AIRBAGS WAS WORKING AT THE TIME OF THE COLLISION AND THAT I WAS NOT TRAVELING FAST ENOUGH FOR IT TO DEPLOY. WHEN THEY REFUSED TO PROVIDE ME WITH A COPY OF THE REPORT, I HIRED MY ON INVESTIGATOR TO DOWNLOAD THE INFORMATION FROM THE COMPUTER. MY INVESTIGATOR FOUND THAT CHRYSLER'S REPORT WAS 100% INCORRECT. HIS REPORT STATES THAT I WAS TRAVELING AROUND 60MPH AND THE AIRBAGS FAILED. HE EVEN PROVIDED PHOTOS OF THE STEERING COLUMN THAT SHOWS THE AIRBAGS TRIED TO DEPLOY BUT FAILED. CHRYSLER HAS REFUSED TO CONTACT MY INVESTIGATOR AND HAS ADVISED ME TO STOP CALLING ABOUT THIS ISSUE BECAUSE THEY HAVE CLOSED THE CASE. I FILED A COMPLAINT WITH THE OKLAHOMA ATTORNEY GENERALS (CASE # CC-18-1759) WHICH WAS TRANSFERRED TO YOUR OFFICE ON 10-23-2018. JOHN (PHONE #202-366-8833) FROM YOUR OFFICE CALL ME A FEW WEEKS AGO TO GET THE VIN NUMBER FROM THE DODGE THAT I WRECKED. PLEASE FORGIVE ME IF THIS IS NOT THE CORRECT WAY TO PURSUE THIS SITUATION. IF THIS CASE IS STILL UNDER INVESTIGATION AND I NEED TO BE PATIENT, THAT'S EXACTLY WHAT I WILL DO. PLEASE ADVISED THAT I CAN PROVIDE YOU WITH THE ENTIRE REPORT THAT MY INVESTIGATOR HAS. THANK YOU SEE ALSO 11149428. *DSY *DT *DT*JB *DT *DT*JB *BF CONSUMER STATED VEHICLE WAS TOTALED AND HE DOES NOT WANT FCA TO HAVE A COPY OF MY REPORT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Corrective Action:
I WAS INVOLVED IN A FRONT END COLLISION ON 4-23-2018. AT 60MPH, MY AIRBAGS FAILED TO DEPLOY. I FILED A COMPLAINT WITH CHRYSLER (CASE# 33961416). THEY SENT AN INVESTIGATOR TO DOWNLOAD THE INFORMATION FROM THE COMPUTER. THE INVESTIGATOR REPORTED THAT THE AIRBAGS WAS WORKING AT THE TIME OF THE COLLISION AND THAT I WAS NOT TRAVELING FAST ENOUGH FOR IT TO DEPLOY. WHEN THEY REFUSED TO PROVIDE ME WITH A COPY OF THE REPORT, I HIRED MY ON INVESTIGATOR TO DOWNLOAD THE INFORMATION FROM THE COMPUTER. MY INVESTIGATOR FOUND THAT CHRYSLER'S REPORT WAS 100% INCORRECT. HIS REPORT STATES THAT I WAS TRAVELING AROUND 60MPH AND THE AIRBAGS FAILED. HE EVEN PROVIDED PHOTOS OF THE STEERING COLUMN THAT SHOWS THE AIRBAGS TRIED TO DEPLOY BUT FAILED. CHRYSLER HAS REFUSED TO CONTACT MY INVESTIGATOR AND HAS ADVISED ME TO STOP CALLING ABOUT THIS ISSUE BECAUSE THEY HAVE CLOSED THE CASE. I FILED A COMPLAINT WITH THE OKLAHOMA ATTORNEY GENERALS (CASE # CC-18-1759) WHICH WAS TRANSFERRED TO YOUR OFFICE ON 10-23-2018. JOHN (PHONE #202-366-8833) FROM YOUR OFFICE CALL ME A FEW WEEKS AGO TO GET THE VIN NUMBER FROM THE DODGE THAT I WRECKED. PLEASE FORGIVE ME IF THIS IS NOT THE CORRECT WAY TO PURSUE THIS SITUATION. IF THIS CASE IS STILL UNDER INVESTIGATION AND I NEED TO BE PATIENT, THAT'S EXACTLY WHAT I WILL DO. PLEASE ADVISED THAT I CAN PROVIDE YOU WITH THE ENTIRE REPORT THAT MY INVESTIGATOR HAS. THANK YOU SEE ALSO 11149428. *DSY *DT *DT*JB *DT *DT*JB *BF CONSUMER STATED VEHICLE WAS TOTALED AND HE DOES NOT WANT FCA TO HAVE A COPY OF MY REPORT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Additional Notes:
I WAS INVOLVED IN A FRONT END COLLISION ON 4-23-2018. AT 60MPH, MY AIRBAGS FAILED TO DEPLOY. I FILED A COMPLAINT WITH CHRYSLER (CASE# 33961416). THEY SENT AN INVESTIGATOR TO DOWNLOAD THE INFORMATION FROM THE COMPUTER. THE INVESTIGATOR REPORTED THAT THE AIRBAGS WAS WORKING AT THE TIME OF THE COLLISION AND THAT I WAS NOT TRAVELING FAST ENOUGH FOR IT TO DEPLOY. WHEN THEY REFUSED TO PROVIDE ME WITH A COPY OF THE REPORT, I HIRED MY ON INVESTIGATOR TO DOWNLOAD THE INFORMATION FROM THE COMPUTER. MY INVESTIGATOR FOUND THAT CHRYSLER'S REPORT WAS 100% INCORRECT. HIS REPORT STATES THAT I WAS TRAVELING AROUND 60MPH AND THE AIRBAGS FAILED. HE EVEN PROVIDED PHOTOS OF THE STEERING COLUMN THAT SHOWS THE AIRBAGS TRIED TO DEPLOY BUT FAILED. CHRYSLER HAS REFUSED TO CONTACT MY INVESTIGATOR AND HAS ADVISED ME TO STOP CALLING ABOUT THIS ISSUE BECAUSE THEY HAVE CLOSED THE CASE. I FILED A COMPLAINT WITH THE OKLAHOMA ATTORNEY GENERALS (CASE # CC-18-1759) WHICH WAS TRANSFERRED TO YOUR OFFICE ON 10-23-2018. JOHN (PHONE #202-366-8833) FROM YOUR OFFICE CALL ME A FEW WEEKS AGO TO GET THE VIN NUMBER FROM THE DODGE THAT I WRECKED. PLEASE FORGIVE ME IF THIS IS NOT THE CORRECT WAY TO PURSUE THIS SITUATION. IF THIS CASE IS STILL UNDER INVESTIGATION AND I NEED TO BE PATIENT, THAT'S EXACTLY WHAT I WILL DO. PLEASE ADVISED THAT I CAN PROVIDE YOU WITH THE ENTIRE REPORT THAT MY INVESTIGATOR HAS. THANK YOU SEE ALSO 11149428. *DSY *DT *DT*JB *DT *DT*JB *BF CONSUMER STATED VEHICLE WAS TOTALED AND HE DOES NOT WANT FCA TO HAVE A COPY OF MY REPORT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Mfg Campaign: 11171613
Recall Date: Jan 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ATTEMPTED TO ROLL DOWN DRIVER'S SIDE WINDOW IN MY 2016 RAM 1500 CREW CAB SPORT. THE WINDOW DIDN'T MOVE BUT MADE A SOUND LIKE IT WAS FROZEN. I LEFT THE HEAT ON HIGH WHILE DRIVEN IN AN ATTEMPT TO DEFROST THE WINDOW. % MINUTES LATER THE WINDOW SUDDENLY DROPPED HALF WAY DOWN INTO THE DOOR AND WOULD NOT GO COMPLETELY BACK UP. I ALMOST WRECKED THE TRUCK AS IT SCARED ME AND WAS VERY LOUD. I HAD TO BRING THE TRUCK BACK TO THE DEALER TO HAVE REATTACH THE WINDOW TO THE CHEAP PLASTIC CLIPS THAT IT SEPERATED FROM. UPON FURTHER REVIEW ON GOOGLE, IT'S NOTICED THAT THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE. RAM NEEDS TO DO A RECALL ON THIS AND FIX THE CHEAP PLASTIC CLIPS BEFORE SOMEONE GETS SERIOUSLY INJUSRED OR CAUSES A FATALITY THROUGH A BAD WRECK.
Corrective Action:
ATTEMPTED TO ROLL DOWN DRIVER'S SIDE WINDOW IN MY 2016 RAM 1500 CREW CAB SPORT. THE WINDOW DIDN'T MOVE BUT MADE A SOUND LIKE IT WAS FROZEN. I LEFT THE HEAT ON HIGH WHILE DRIVEN IN AN ATTEMPT TO DEFROST THE WINDOW. % MINUTES LATER THE WINDOW SUDDENLY DROPPED HALF WAY DOWN INTO THE DOOR AND WOULD NOT GO COMPLETELY BACK UP. I ALMOST WRECKED THE TRUCK AS IT SCARED ME AND WAS VERY LOUD. I HAD TO BRING THE TRUCK BACK TO THE DEALER TO HAVE REATTACH THE WINDOW TO THE CHEAP PLASTIC CLIPS THAT IT SEPERATED FROM. UPON FURTHER REVIEW ON GOOGLE, IT'S NOTICED THAT THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE. RAM NEEDS TO DO A RECALL ON THIS AND FIX THE CHEAP PLASTIC CLIPS BEFORE SOMEONE GETS SERIOUSLY INJUSRED OR CAUSES A FATALITY THROUGH A BAD WRECK.
Additional Notes:
ATTEMPTED TO ROLL DOWN DRIVER'S SIDE WINDOW IN MY 2016 RAM 1500 CREW CAB SPORT. THE WINDOW DIDN'T MOVE BUT MADE A SOUND LIKE IT WAS FROZEN. I LEFT THE HEAT ON HIGH WHILE DRIVEN IN AN ATTEMPT TO DEFROST THE WINDOW. % MINUTES LATER THE WINDOW SUDDENLY DROPPED HALF WAY DOWN INTO THE DOOR AND WOULD NOT GO COMPLETELY BACK UP. I ALMOST WRECKED THE TRUCK AS IT SCARED ME AND WAS VERY LOUD. I HAD TO BRING THE TRUCK BACK TO THE DEALER TO HAVE REATTACH THE WINDOW TO THE CHEAP PLASTIC CLIPS THAT IT SEPERATED FROM. UPON FURTHER REVIEW ON GOOGLE, IT'S NOTICED THAT THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE. RAM NEEDS TO DO A RECALL ON THIS AND FIX THE CHEAP PLASTIC CLIPS BEFORE SOMEONE GETS SERIOUSLY INJUSRED OR CAUSES A FATALITY THROUGH A BAD WRECK.
Mfg Campaign: 11169966
Recall Date: Jan 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE EXECUTING A LEFT HAND TURN POWER STEERING CUT OUT COMPLETELY. NO POWER ASSIST AT ALL FOR ABOUT A SEC OR SO. HALF WAYS THROUGH THE TURN THE POWER STEERING RESTORED ITSELF. IT HAPPENED A SECOND TIME WITHIN A FEW MINUTES OF THE FIRST OCCURRENCE WHILE EXECUTING A RIGHT HAND TURN. SAME TIME PERIOD FOR CUT OUT AND RESTORED ITSELF HALF WAYS THROUGH THE TURN. THE VEHICLE WAS IN MOTION DURING BOTH EVENTS IN CITY TRAFFIC AND RESULTED IN MOMENTARY LOSS OF CONTROL OF THE VEHICLE.
Corrective Action:
WHILE EXECUTING A LEFT HAND TURN POWER STEERING CUT OUT COMPLETELY. NO POWER ASSIST AT ALL FOR ABOUT A SEC OR SO. HALF WAYS THROUGH THE TURN THE POWER STEERING RESTORED ITSELF. IT HAPPENED A SECOND TIME WITHIN A FEW MINUTES OF THE FIRST OCCURRENCE WHILE EXECUTING A RIGHT HAND TURN. SAME TIME PERIOD FOR CUT OUT AND RESTORED ITSELF HALF WAYS THROUGH THE TURN. THE VEHICLE WAS IN MOTION DURING BOTH EVENTS IN CITY TRAFFIC AND RESULTED IN MOMENTARY LOSS OF CONTROL OF THE VEHICLE.
Additional Notes:
WHILE EXECUTING A LEFT HAND TURN POWER STEERING CUT OUT COMPLETELY. NO POWER ASSIST AT ALL FOR ABOUT A SEC OR SO. HALF WAYS THROUGH THE TURN THE POWER STEERING RESTORED ITSELF. IT HAPPENED A SECOND TIME WITHIN A FEW MINUTES OF THE FIRST OCCURRENCE WHILE EXECUTING A RIGHT HAND TURN. SAME TIME PERIOD FOR CUT OUT AND RESTORED ITSELF HALF WAYS THROUGH THE TURN. THE VEHICLE WAS IN MOTION DURING BOTH EVENTS IN CITY TRAFFIC AND RESULTED IN MOMENTARY LOSS OF CONTROL OF THE VEHICLE.
Mfg Campaign: 11166025
Recall Date: Jan 9, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING ON A HIGHWAY AT 60 M/H ENGINE START SMOKING AND CAUGHT ON FIRE WITHOUT ANY PREVIOUS ALERT OR CHECK ENGINE LIGHT ON AFTER I PULLOVER AND LIFT THE HOOD TO INSPECT THE SMOKE.
Corrective Action:
DRIVING ON A HIGHWAY AT 60 M/H ENGINE START SMOKING AND CAUGHT ON FIRE WITHOUT ANY PREVIOUS ALERT OR CHECK ENGINE LIGHT ON AFTER I PULLOVER AND LIFT THE HOOD TO INSPECT THE SMOKE.
Additional Notes:
DRIVING ON A HIGHWAY AT 60 M/H ENGINE START SMOKING AND CAUGHT ON FIRE WITHOUT ANY PREVIOUS ALERT OR CHECK ENGINE LIGHT ON AFTER I PULLOVER AND LIFT THE HOOD TO INSPECT THE SMOKE.
Mfg Campaign: 11165685
Recall Date: Jan 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DRIVING ON A HIGHWAY AT 60 M/H ENGINE START SMOKING AND CAUGHT ON FIRE WITHOUT ANY PREVIOUS ALERT OR CHECK ENGINE LIGHT ON AFTER I PULLOVER AND LIFT THE HOOD TO INSPECT THE SMOKE.
Corrective Action:
DRIVING ON A HIGHWAY AT 60 M/H ENGINE START SMOKING AND CAUGHT ON FIRE WITHOUT ANY PREVIOUS ALERT OR CHECK ENGINE LIGHT ON AFTER I PULLOVER AND LIFT THE HOOD TO INSPECT THE SMOKE.
Additional Notes:
DRIVING ON A HIGHWAY AT 60 M/H ENGINE START SMOKING AND CAUGHT ON FIRE WITHOUT ANY PREVIOUS ALERT OR CHECK ENGINE LIGHT ON AFTER I PULLOVER AND LIFT THE HOOD TO INSPECT THE SMOKE.
Mfg Campaign: 11165685
Recall Date: Jan 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
DRIVING ON A HIGHWAY AT 60 M/H ENGINE START SMOKING AND CAUGHT ON FIRE WITHOUT ANY PREVIOUS ALERT OR CHECK ENGINE LIGHT ON AFTER I PULLOVER AND LIFT THE HOOD TO INSPECT THE SMOKE.
Corrective Action:
DRIVING ON A HIGHWAY AT 60 M/H ENGINE START SMOKING AND CAUGHT ON FIRE WITHOUT ANY PREVIOUS ALERT OR CHECK ENGINE LIGHT ON AFTER I PULLOVER AND LIFT THE HOOD TO INSPECT THE SMOKE.
Additional Notes:
DRIVING ON A HIGHWAY AT 60 M/H ENGINE START SMOKING AND CAUGHT ON FIRE WITHOUT ANY PREVIOUS ALERT OR CHECK ENGINE LIGHT ON AFTER I PULLOVER AND LIFT THE HOOD TO INSPECT THE SMOKE.
Mfg Campaign: 11165685
Recall Date: Jan 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
AFTER PUTTING TRUCK INTO REVERSE THEN PUTTING IN BACK INTO FORWARD GEAR THE TRUCK WILL NOT RECOGNIZE THE FACT IT IS SUPPOSE TO GO FORWARD. NOT IN 2 WHEEL DRIVE OR 4 WHEEL DRIVE. THIS HAS HAPPENED TO US TWICE. I HAVE FOUND OUT YOU HAVE TO ACTUALLY TURN THE TRUCK OFF AND THEN RESTART. FIRST TIME I HAD TO DO THIS A COUPLE OF TIMES THIS LAST TIME IT THEN WENT INTO FORWARD DRIVE WITH THE 4 WHEEL DRIVE SETTING. THE FIRST TIME WAS IN A PARKING LOT. THE SECOND TIME I WAS ON A ROAD IN FRONT OF OUR HOME. I HAD STOPPED TO CHECK THE MAIL AND HAD TO BACK UP IN ORDER TO GO INTO OUR DRIVEWAY. AFTER BACKING UP IT WOULD NOT GO FORWARD.
Corrective Action:
AFTER PUTTING TRUCK INTO REVERSE THEN PUTTING IN BACK INTO FORWARD GEAR THE TRUCK WILL NOT RECOGNIZE THE FACT IT IS SUPPOSE TO GO FORWARD. NOT IN 2 WHEEL DRIVE OR 4 WHEEL DRIVE. THIS HAS HAPPENED TO US TWICE. I HAVE FOUND OUT YOU HAVE TO ACTUALLY TURN THE TRUCK OFF AND THEN RESTART. FIRST TIME I HAD TO DO THIS A COUPLE OF TIMES THIS LAST TIME IT THEN WENT INTO FORWARD DRIVE WITH THE 4 WHEEL DRIVE SETTING. THE FIRST TIME WAS IN A PARKING LOT. THE SECOND TIME I WAS ON A ROAD IN FRONT OF OUR HOME. I HAD STOPPED TO CHECK THE MAIL AND HAD TO BACK UP IN ORDER TO GO INTO OUR DRIVEWAY. AFTER BACKING UP IT WOULD NOT GO FORWARD.
Additional Notes:
AFTER PUTTING TRUCK INTO REVERSE THEN PUTTING IN BACK INTO FORWARD GEAR THE TRUCK WILL NOT RECOGNIZE THE FACT IT IS SUPPOSE TO GO FORWARD. NOT IN 2 WHEEL DRIVE OR 4 WHEEL DRIVE. THIS HAS HAPPENED TO US TWICE. I HAVE FOUND OUT YOU HAVE TO ACTUALLY TURN THE TRUCK OFF AND THEN RESTART. FIRST TIME I HAD TO DO THIS A COUPLE OF TIMES THIS LAST TIME IT THEN WENT INTO FORWARD DRIVE WITH THE 4 WHEEL DRIVE SETTING. THE FIRST TIME WAS IN A PARKING LOT. THE SECOND TIME I WAS ON A ROAD IN FRONT OF OUR HOME. I HAD STOPPED TO CHECK THE MAIL AND HAD TO BACK UP IN ORDER TO GO INTO OUR DRIVEWAY. AFTER BACKING UP IT WOULD NOT GO FORWARD.
Mfg Campaign: 11163939
Recall Date: Dec 29, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury