Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact then received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that recently the "Fuel Injector Quality Lower than Expected," message was displayed. The vehicle was taken to the dealer and the fuel filter was replaced; however, the warning light immediately became illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 98,500. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact then received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that recently the "Fuel Injector Quality Lower than Expected," message was displayed. The vehicle was taken to the dealer and the fuel filter was replaced; however, the warning light immediately became illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 98,500. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact then received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that recently the "Fuel Injector Quality Lower than Expected," message was displayed. The vehicle was taken to the dealer and the fuel filter was replaced; however, the warning light immediately became illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 98,500. VIN tool confirms parts not available.
Mfg Campaign: 11529757
Recall Date: Jun 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact then received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that recently the "Fuel Injector Quality Lower than Expected," message was displayed. The vehicle was taken to the dealer and the fuel filter was replaced; however, the warning light immediately became illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 98,500. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact then received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that recently the "Fuel Injector Quality Lower than Expected," message was displayed. The vehicle was taken to the dealer and the fuel filter was replaced; however, the warning light immediately became illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 98,500. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact then received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that recently the "Fuel Injector Quality Lower than Expected," message was displayed. The vehicle was taken to the dealer and the fuel filter was replaced; however, the warning light immediately became illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 98,500. VIN tool confirms parts not available.
Mfg Campaign: 11529757
Recall Date: Jun 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that on several occasions while the vehicle was parked, the vehicle failed to start. The contact sated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that the high-pressure fuel pump had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that on several occasions while the vehicle was parked, the vehicle failed to start. The contact sated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that the high-pressure fuel pump had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that on several occasions while the vehicle was parked, the vehicle failed to start. The contact sated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that the high-pressure fuel pump had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
Mfg Campaign: 11529793
Recall Date: Jun 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11529435
Recall Date: Jun 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Ecodiesel engine suddenly seized up while driving.
Corrective Action:
Ecodiesel engine suddenly seized up while driving.
Additional Notes:
Ecodiesel engine suddenly seized up while driving.
Mfg Campaign: 11528929
Recall Date: Jun 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Ecodiesel engine suddenly seized up while driving.
Corrective Action:
Ecodiesel engine suddenly seized up while driving.
Additional Notes:
Ecodiesel engine suddenly seized up while driving.
Mfg Campaign: 11528929
Recall Date: Jun 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
LOSS OF POWER STEERING
Corrective Action:
LOSS OF POWER STEERING
Additional Notes:
LOSS OF POWER STEERING
Mfg Campaign: 11527315
Recall Date: Jun 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. There was no warning light illuminated. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 124,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. There was no warning light illuminated. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 124,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. There was no warning light illuminated. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 124,000. VIN tool confirms parts not available.
Mfg Campaign: 11527201
Recall Date: Jun 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11527224
Recall Date: Jun 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There was a factory recall to replace high pressure fuel delivery pump. Dodge dealership will not replace my pump. My truck stalls and loses power due to this faulty pump. All I get is the run around. Clearly from the recall description this is also a safety issue. I have ask the dodge dealership to do the repair and they said no money or orders are given from parent companies.
Corrective Action:
There was a factory recall to replace high pressure fuel delivery pump. Dodge dealership will not replace my pump. My truck stalls and loses power due to this faulty pump. All I get is the run around. Clearly from the recall description this is also a safety issue. I have ask the dodge dealership to do the repair and they said no money or orders are given from parent companies.
Additional Notes:
There was a factory recall to replace high pressure fuel delivery pump. Dodge dealership will not replace my pump. My truck stalls and loses power due to this faulty pump. All I get is the run around. Clearly from the recall description this is also a safety issue. I have ask the dodge dealership to do the repair and they said no money or orders are given from parent companies.
Mfg Campaign: 11527096
Recall Date: Jun 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while driving 30 MPH, the service engine warning light illuminated, and the vehicle decelerated to 10 MPH. The vehicle was taken to the dealer and diagnosed with a high-pressure fuel sensor failure. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was 79,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while driving 30 MPH, the service engine warning light illuminated, and the vehicle decelerated to 10 MPH. The vehicle was taken to the dealer and diagnosed with a high-pressure fuel sensor failure. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was 79,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while driving 30 MPH, the service engine warning light illuminated, and the vehicle decelerated to 10 MPH. The vehicle was taken to the dealer and diagnosed with a high-pressure fuel sensor failure. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was 79,000. VIN tool confirms parts not available.
Mfg Campaign: 11526831
Recall Date: Jun 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I registered my Ram pickup vin # [XXX] with the dealer I purchased it from, the day after I received the card from CFA telling me about the recall. I have checked with that dealer monthly since. They always say parts are not available. Now I am 1000 plus miles from home and stranded because the truck has quit. The local in Springdale, Ar. say some of the parts will be in about 6/13/2023, some parts not until the 19th, but those parts show " no movement". he says that means they will be much later. This almost a year from when I REQUESTED MY TRUCK BE FIXTED. I called CFA this morning and the gave me a [XXX] case # [XXX] and said a case manager would contact me 2 to 3 business days. They don't seem to take your recalls very seriously. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I registered my Ram pickup vin # [XXX] with the dealer I purchased it from, the day after I received the card from CFA telling me about the recall. I have checked with that dealer monthly since. They always say parts are not available. Now I am 1000 plus miles from home and stranded because the truck has quit. The local in Springdale, Ar. say some of the parts will be in about 6/13/2023, some parts not until the 19th, but those parts show " no movement". he says that means they will be much later. This almost a year from when I REQUESTED MY TRUCK BE FIXTED. I called CFA this morning and the gave me a [XXX] case # [XXX] and said a case manager would contact me 2 to 3 business days. They don't seem to take your recalls very seriously. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I registered my Ram pickup vin # [XXX] with the dealer I purchased it from, the day after I received the card from CFA telling me about the recall. I have checked with that dealer monthly since. They always say parts are not available. Now I am 1000 plus miles from home and stranded because the truck has quit. The local in Springdale, Ar. say some of the parts will be in about 6/13/2023, some parts not until the 19th, but those parts show " no movement". he says that means they will be much later. This almost a year from when I REQUESTED MY TRUCK BE FIXTED. I called CFA this morning and the gave me a [XXX] case # [XXX] and said a case manager would contact me 2 to 3 business days. They don't seem to take your recalls very seriously. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11526889
Recall Date: Jun 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11526113
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle started to decelerate and lost motive power. The check engine warning light was illumined. The contact stated that upon research, he discovered that the VIN was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the parts to do the recall repair were not yet available. The vehicle was towed to the dealer where it was diagnosed that the high-pressure fuel pump needed to be replaced. the vehicle had not yet been repaired and remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 124,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle started to decelerate and lost motive power. The check engine warning light was illumined. The contact stated that upon research, he discovered that the VIN was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the parts to do the recall repair were not yet available. The vehicle was towed to the dealer where it was diagnosed that the high-pressure fuel pump needed to be replaced. the vehicle had not yet been repaired and remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 124,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle started to decelerate and lost motive power. The check engine warning light was illumined. The contact stated that upon research, he discovered that the VIN was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the parts to do the recall repair were not yet available. The vehicle was towed to the dealer where it was diagnosed that the high-pressure fuel pump needed to be replaced. the vehicle had not yet been repaired and remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 124,000. VIN tool confirms parts not available.
Mfg Campaign: 11525103
Recall Date: Jun 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while driving 65 MPH, the steering wheel started shaking abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the vehicle was aligned; however, the failure persisted. The vehicle was taken to an independent mechanic and the upper control arms were replaced; however, the failure persisted. The contact stated that the tires were replaced but the failure reoccurred. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 147,112.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while driving 65 MPH, the steering wheel started shaking abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the vehicle was aligned; however, the failure persisted. The vehicle was taken to an independent mechanic and the upper control arms were replaced; however, the failure persisted. The contact stated that the tires were replaced but the failure reoccurred. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 147,112.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while driving 65 MPH, the steering wheel started shaking abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the vehicle was aligned; however, the failure persisted. The vehicle was taken to an independent mechanic and the upper control arms were replaced; however, the failure persisted. The contact stated that the tires were replaced but the failure reoccurred. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 147,112.
Mfg Campaign: 11524641
Recall Date: May 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while attempting to secure driver’s side seat belt, the belt was only partially inserted. The contact was unable to fasten the seat belt. The contact stated that the seat belt warning light remained illuminated. The contact had not taken the vehicle to a local dealer or an independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V580000 (Seat Belts). The failure mileage was approximately 133,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while attempting to secure driver’s side seat belt, the belt was only partially inserted. The contact was unable to fasten the seat belt. The contact stated that the seat belt warning light remained illuminated. The contact had not taken the vehicle to a local dealer or an independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V580000 (Seat Belts). The failure mileage was approximately 133,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while attempting to secure driver’s side seat belt, the belt was only partially inserted. The contact was unable to fasten the seat belt. The contact stated that the seat belt warning light remained illuminated. The contact had not taken the vehicle to a local dealer or an independent mechanic to be diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V580000 (Seat Belts). The failure mileage was approximately 133,000.
Mfg Campaign: 11524451
Recall Date: May 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11524469
Recall Date: May 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11524042
Recall Date: May 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS,BRAKE AND ANTI SKID INDICATOR LIGHTS ON DASH. Took to brake shop and determined that the ABS module is defective and the system is not working properly they determined that it is a manufacture issue and take to dealer for replacement. Contacted dealer and was told that the issue is widespread and they can not even order replacement part until AUGUST 2023 it is MAY right now. Brake shop reports that the system is not working and cautioned driving until repaired and is a SAFETY CONCERN. Seems to be a problem throughout these years of RAM and feel the manufacture should be proactive in making their vehicle safe to drive. They need to expedite the parts and probably should shoulder some of the costs for knowingly ignoring this issue in their trucks.
Corrective Action:
ABS,BRAKE AND ANTI SKID INDICATOR LIGHTS ON DASH. Took to brake shop and determined that the ABS module is defective and the system is not working properly they determined that it is a manufacture issue and take to dealer for replacement. Contacted dealer and was told that the issue is widespread and they can not even order replacement part until AUGUST 2023 it is MAY right now. Brake shop reports that the system is not working and cautioned driving until repaired and is a SAFETY CONCERN. Seems to be a problem throughout these years of RAM and feel the manufacture should be proactive in making their vehicle safe to drive. They need to expedite the parts and probably should shoulder some of the costs for knowingly ignoring this issue in their trucks.
Additional Notes:
ABS,BRAKE AND ANTI SKID INDICATOR LIGHTS ON DASH. Took to brake shop and determined that the ABS module is defective and the system is not working properly they determined that it is a manufacture issue and take to dealer for replacement. Contacted dealer and was told that the issue is widespread and they can not even order replacement part until AUGUST 2023 it is MAY right now. Brake shop reports that the system is not working and cautioned driving until repaired and is a SAFETY CONCERN. Seems to be a problem throughout these years of RAM and feel the manufacture should be proactive in making their vehicle safe to drive. They need to expedite the parts and probably should shoulder some of the costs for knowingly ignoring this issue in their trucks.
Mfg Campaign: 11523823
Recall Date: May 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
At 69,500 miles my fuel pump sensor failed, i have found hundred upon thousands of people complaining that their fuel pump sensor assembly in their 2013-present 5.7l HEMI Ram 1500 series model failing prematurely due to a design issue that is known by RAM for a long time and has never been addressed. i want to a file a formal complaint as this is beyond ridiculous, if this was a known issue why not address it to future owners. instead of installing a flaw design in newer models. it puts people at risk due to now displaying NO fuel levels in the cluster; this unit also potentially could or may control the amount of fuel delivered to the engine and i have seen or read where people got stranded. just do a quick search for ram fuel sensor issue and you will find A LOT i mean A LOT OF complaints. another issue is that my cluster now has my check engine light ON, Thus rendering any other future issue mute as i cannot tell if anything else failed.
Corrective Action:
At 69,500 miles my fuel pump sensor failed, i have found hundred upon thousands of people complaining that their fuel pump sensor assembly in their 2013-present 5.7l HEMI Ram 1500 series model failing prematurely due to a design issue that is known by RAM for a long time and has never been addressed. i want to a file a formal complaint as this is beyond ridiculous, if this was a known issue why not address it to future owners. instead of installing a flaw design in newer models. it puts people at risk due to now displaying NO fuel levels in the cluster; this unit also potentially could or may control the amount of fuel delivered to the engine and i have seen or read where people got stranded. just do a quick search for ram fuel sensor issue and you will find A LOT i mean A LOT OF complaints. another issue is that my cluster now has my check engine light ON, Thus rendering any other future issue mute as i cannot tell if anything else failed.
Additional Notes:
At 69,500 miles my fuel pump sensor failed, i have found hundred upon thousands of people complaining that their fuel pump sensor assembly in their 2013-present 5.7l HEMI Ram 1500 series model failing prematurely due to a design issue that is known by RAM for a long time and has never been addressed. i want to a file a formal complaint as this is beyond ridiculous, if this was a known issue why not address it to future owners. instead of installing a flaw design in newer models. it puts people at risk due to now displaying NO fuel levels in the cluster; this unit also potentially could or may control the amount of fuel delivered to the engine and i have seen or read where people got stranded. just do a quick search for ram fuel sensor issue and you will find A LOT i mean A LOT OF complaints. another issue is that my cluster now has my check engine light ON, Thus rendering any other future issue mute as i cannot tell if anything else failed.
Mfg Campaign: 11523400
Recall Date: May 23, 2023
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