Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The ABS Module has Failed at 66,829 miles. I just left the Dealership Magic City 1750 Independence Blvd, Bedford, VA 24523 who advised me that they have had other trucks with the same issue. This Part is not available "under engineering review until March, 2024" and the same part has been re-engineered 3 times already. I currently have a warranty that will expire before the part is available.
Corrective Action:
The ABS Module has Failed at 66,829 miles. I just left the Dealership Magic City 1750 Independence Blvd, Bedford, VA 24523 who advised me that they have had other trucks with the same issue. This Part is not available "under engineering review until March, 2024" and the same part has been re-engineered 3 times already. I currently have a warranty that will expire before the part is available.
Additional Notes:
The ABS Module has Failed at 66,829 miles. I just left the Dealership Magic City 1750 Independence Blvd, Bedford, VA 24523 who advised me that they have had other trucks with the same issue. This Part is not available "under engineering review until March, 2024" and the same part has been re-engineered 3 times already. I currently have a warranty that will expire before the part is available.
Mfg Campaign: 11538358
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS Module has Failed at 66,829 miles. I just left the Dealership Magic City 1750 Independence Blvd, Bedford, VA 24523 who advised me that they have had other trucks with the same issue. This Part is not available "under engineering review until March, 2024" and the same part has been re-engineered 3 times already. I currently have a warranty that will expire before the part is available.
Corrective Action:
The ABS Module has Failed at 66,829 miles. I just left the Dealership Magic City 1750 Independence Blvd, Bedford, VA 24523 who advised me that they have had other trucks with the same issue. This Part is not available "under engineering review until March, 2024" and the same part has been re-engineered 3 times already. I currently have a warranty that will expire before the part is available.
Additional Notes:
The ABS Module has Failed at 66,829 miles. I just left the Dealership Magic City 1750 Independence Blvd, Bedford, VA 24523 who advised me that they have had other trucks with the same issue. This Part is not available "under engineering review until March, 2024" and the same part has been re-engineered 3 times already. I currently have a warranty that will expire before the part is available.
Mfg Campaign: 11538358
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The power steering in my 2016 ram pick up truck has started to go intermittently on and off. Sometimes it feels like it’s catching on some thing when it goes out and then it comes right back on. Other times it is completely inoperable. This occurs for a couple days at a time and then the power steering will work for a period of 1 to 2 weeks before acting up again. I have also noticed a squeaking sound when turning the wheel to the right every now and then. I did take the truck in to the dealership however, on the day that I did, the power steering was working correctly, therefore, they were unable to diagnose anything. They stated that the power steering was working as it should. because of how random the power steering goes out, it is near impossible for me to get it to the dealership in time for them to properly diagnose. I did notice that your organization has opened an investigation into an issue at sounds very similar to the one that I’m having. because of how random the power steering goes out, it is near impossible for me to get it to the dealership in time for them to properly diagnose. I did notice that your organization has opened an investigation on August 5, into a issue at sounds very similar to the one that I’m having . Please let me know if you need any more information. Thank you.
Corrective Action:
The power steering in my 2016 ram pick up truck has started to go intermittently on and off. Sometimes it feels like it’s catching on some thing when it goes out and then it comes right back on. Other times it is completely inoperable. This occurs for a couple days at a time and then the power steering will work for a period of 1 to 2 weeks before acting up again. I have also noticed a squeaking sound when turning the wheel to the right every now and then. I did take the truck in to the dealership however, on the day that I did, the power steering was working correctly, therefore, they were unable to diagnose anything. They stated that the power steering was working as it should. because of how random the power steering goes out, it is near impossible for me to get it to the dealership in time for them to properly diagnose. I did notice that your organization has opened an investigation into an issue at sounds very similar to the one that I’m having. because of how random the power steering goes out, it is near impossible for me to get it to the dealership in time for them to properly diagnose. I did notice that your organization has opened an investigation on August 5, into a issue at sounds very similar to the one that I’m having . Please let me know if you need any more information. Thank you.
Additional Notes:
The power steering in my 2016 ram pick up truck has started to go intermittently on and off. Sometimes it feels like it’s catching on some thing when it goes out and then it comes right back on. Other times it is completely inoperable. This occurs for a couple days at a time and then the power steering will work for a period of 1 to 2 weeks before acting up again. I have also noticed a squeaking sound when turning the wheel to the right every now and then. I did take the truck in to the dealership however, on the day that I did, the power steering was working correctly, therefore, they were unable to diagnose anything. They stated that the power steering was working as it should. because of how random the power steering goes out, it is near impossible for me to get it to the dealership in time for them to properly diagnose. I did notice that your organization has opened an investigation into an issue at sounds very similar to the one that I’m having. because of how random the power steering goes out, it is near impossible for me to get it to the dealership in time for them to properly diagnose. I did notice that your organization has opened an investigation on August 5, into a issue at sounds very similar to the one that I’m having . Please let me know if you need any more information. Thank you.
Mfg Campaign: 11538508
Recall Date: Aug 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power steering system failed with 108500 miles. Unable to turn wheel back to center without fighting it. Almost caused me to crash twice.
Corrective Action:
Power steering system failed with 108500 miles. Unable to turn wheel back to center without fighting it. Almost caused me to crash twice.
Additional Notes:
Power steering system failed with 108500 miles. Unable to turn wheel back to center without fighting it. Almost caused me to crash twice.
Mfg Campaign: 11538119
Recall Date: Aug 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact called and referenced NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact stated that while driving 60MPH, the vehicle shutoff and came to a complete stop in the passing lane. The contact was able to drive to the residence. The throttle body and check engine warning lights were illuminated. The vehicle was taken to the dealer and the contact was informed that the tone wheel needed to be replaced. The vehicle remained at the dealer pending the repair. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 99,700.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact called and referenced NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact stated that while driving 60MPH, the vehicle shutoff and came to a complete stop in the passing lane. The contact was able to drive to the residence. The throttle body and check engine warning lights were illuminated. The vehicle was taken to the dealer and the contact was informed that the tone wheel needed to be replaced. The vehicle remained at the dealer pending the repair. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 99,700.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact called and referenced NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact stated that while driving 60MPH, the vehicle shutoff and came to a complete stop in the passing lane. The contact was able to drive to the residence. The throttle body and check engine warning lights were illuminated. The vehicle was taken to the dealer and the contact was informed that the tone wheel needed to be replaced. The vehicle remained at the dealer pending the repair. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 99,700.
Mfg Campaign: 11537900
Recall Date: Aug 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Power steering failed intermittently several times while driving . I've been told the electronic steering rack failed and needs replaced but the garage is still trying to find the proper rack so repairs haven't been made yet .
Corrective Action:
Power steering failed intermittently several times while driving . I've been told the electronic steering rack failed and needs replaced but the garage is still trying to find the proper rack so repairs haven't been made yet .
Additional Notes:
Power steering failed intermittently several times while driving . I've been told the electronic steering rack failed and needs replaced but the garage is still trying to find the proper rack so repairs haven't been made yet .
Mfg Campaign: 11537585
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 65 MPH, the steering wheel became stiff. The vehicle was driven to the residence and parked. The power steering warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 76,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 65 MPH, the steering wheel became stiff. The vehicle was driven to the residence and parked. The power steering warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 76,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 65 MPH, the steering wheel became stiff. The vehicle was driven to the residence and parked. The power steering warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 76,000.
Mfg Campaign: 11537651
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I bought a 2016 Ram 1500 Ecodiesel brand new from a Dodge, Ram, Jeep dealership. November 2021 I taking my son, who was 11 years old at the time, to a friends house. The route to the friend's house was through a farm area and the roads were hilly with moderate traffic. I remember driving down one of the hills and starting hearing an odd sound coming from the engine. The sound was sort of like a light thud or rocking sound. It started off quiet and soft at first but start getting louder and louder. We weren't very far from our destination so we continued on. We came to a stop at a stop sign at an intersection then proceeded through it when traffic was clear. We got up to about 35 MPH and the sound from the engine became extremely loud then all of the sudden the engine seized/shut off and all the electronic shut down. The power steering and power brakes were not receiving and any power so it became really hard to control the vehicle. I struggled to turn the steering wheel to the side of the narrow county road and was eventually able to stop the vehicle. I tried to restart the vehicle multiple times and each time was unsuccessful. Since the vehicle would not start, I had to order a tow truck to tow the vehicle to the dealership. The dealership looked at my truck and told me the crankshaft failed and they metal from the crank in my oil pan. When they told me this I started doing research to see if anybody else had this problem. I found a recall for 2014-2018 Ram ecodiesel trucks (W58/NHTSA 20V-475) that came out in February 2021. I brought this up the the service tech at the dealership and said it didn't matter me since my VIN was not included in the recall. Service tech recommended engine gets replaced since the metal found in the oil pan broke off from the crankshaft and traveled through the engine. The truck was towed back to my residence and has yet to be repaired. 6/8/23 - FCA Recall #66A/NHTSA Recall #23V-411 announced and my VIN is included.
Corrective Action:
I bought a 2016 Ram 1500 Ecodiesel brand new from a Dodge, Ram, Jeep dealership. November 2021 I taking my son, who was 11 years old at the time, to a friends house. The route to the friend's house was through a farm area and the roads were hilly with moderate traffic. I remember driving down one of the hills and starting hearing an odd sound coming from the engine. The sound was sort of like a light thud or rocking sound. It started off quiet and soft at first but start getting louder and louder. We weren't very far from our destination so we continued on. We came to a stop at a stop sign at an intersection then proceeded through it when traffic was clear. We got up to about 35 MPH and the sound from the engine became extremely loud then all of the sudden the engine seized/shut off and all the electronic shut down. The power steering and power brakes were not receiving and any power so it became really hard to control the vehicle. I struggled to turn the steering wheel to the side of the narrow county road and was eventually able to stop the vehicle. I tried to restart the vehicle multiple times and each time was unsuccessful. Since the vehicle would not start, I had to order a tow truck to tow the vehicle to the dealership. The dealership looked at my truck and told me the crankshaft failed and they metal from the crank in my oil pan. When they told me this I started doing research to see if anybody else had this problem. I found a recall for 2014-2018 Ram ecodiesel trucks (W58/NHTSA 20V-475) that came out in February 2021. I brought this up the the service tech at the dealership and said it didn't matter me since my VIN was not included in the recall. Service tech recommended engine gets replaced since the metal found in the oil pan broke off from the crankshaft and traveled through the engine. The truck was towed back to my residence and has yet to be repaired. 6/8/23 - FCA Recall #66A/NHTSA Recall #23V-411 announced and my VIN is included.
Additional Notes:
I bought a 2016 Ram 1500 Ecodiesel brand new from a Dodge, Ram, Jeep dealership. November 2021 I taking my son, who was 11 years old at the time, to a friends house. The route to the friend's house was through a farm area and the roads were hilly with moderate traffic. I remember driving down one of the hills and starting hearing an odd sound coming from the engine. The sound was sort of like a light thud or rocking sound. It started off quiet and soft at first but start getting louder and louder. We weren't very far from our destination so we continued on. We came to a stop at a stop sign at an intersection then proceeded through it when traffic was clear. We got up to about 35 MPH and the sound from the engine became extremely loud then all of the sudden the engine seized/shut off and all the electronic shut down. The power steering and power brakes were not receiving and any power so it became really hard to control the vehicle. I struggled to turn the steering wheel to the side of the narrow county road and was eventually able to stop the vehicle. I tried to restart the vehicle multiple times and each time was unsuccessful. Since the vehicle would not start, I had to order a tow truck to tow the vehicle to the dealership. The dealership looked at my truck and told me the crankshaft failed and they metal from the crank in my oil pan. When they told me this I started doing research to see if anybody else had this problem. I found a recall for 2014-2018 Ram ecodiesel trucks (W58/NHTSA 20V-475) that came out in February 2021. I brought this up the the service tech at the dealership and said it didn't matter me since my VIN was not included in the recall. Service tech recommended engine gets replaced since the metal found in the oil pan broke off from the crankshaft and traveled through the engine. The truck was towed back to my residence and has yet to be repaired. 6/8/23 - FCA Recall #66A/NHTSA Recall #23V-411 announced and my VIN is included.
Mfg Campaign: 11537759
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while starting the vehicle, the message "Service Power Steering" was displayed. The contact stated that the steering wheel was very difficult to turn. The vehicle was towed to an independent mechanic and was diagnosed and determined that the power steering control module (PSCM) had failed. The contact was informed that the PSCM and the rack and pinion needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while starting the vehicle, the message "Service Power Steering" was displayed. The contact stated that the steering wheel was very difficult to turn. The vehicle was towed to an independent mechanic and was diagnosed and determined that the power steering control module (PSCM) had failed. The contact was informed that the PSCM and the rack and pinion needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while starting the vehicle, the message "Service Power Steering" was displayed. The contact stated that the steering wheel was very difficult to turn. The vehicle was towed to an independent mechanic and was diagnosed and determined that the power steering control module (PSCM) had failed. The contact was informed that the PSCM and the rack and pinion needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.
Mfg Campaign: 11537774
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The electric power steering failed on my 2016 Ram 1500. There was no warning the system had a problem. I had to have the entire power steering unit replaced at a cost of $2200.
Corrective Action:
The electric power steering failed on my 2016 Ram 1500. There was no warning the system had a problem. I had to have the entire power steering unit replaced at a cost of $2200.
Additional Notes:
The electric power steering failed on my 2016 Ram 1500. There was no warning the system had a problem. I had to have the entire power steering unit replaced at a cost of $2200.
Mfg Campaign: 11537777
Recall Date: Aug 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the ABS module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the part for the repair was unavailable and needed to be manufactured. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the ABS module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the part for the repair was unavailable and needed to be manufactured. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the ABS module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the part for the repair was unavailable and needed to be manufactured. The contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Mfg Campaign: 11537355
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that upon starting the vehicle, the vehicle was difficult to maneuver. The contact stated that the steering wheel was firm. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 16V167000 (Steering), but the VIN was not included. Upon further investigation, the contact became aware of NHTSA Action Number: RQ23003 (Steering). The manufacturer was notified of the failure but was unable to assist. The failure mileage was 62,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that upon starting the vehicle, the vehicle was difficult to maneuver. The contact stated that the steering wheel was firm. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 16V167000 (Steering), but the VIN was not included. Upon further investigation, the contact became aware of NHTSA Action Number: RQ23003 (Steering). The manufacturer was notified of the failure but was unable to assist. The failure mileage was 62,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that upon starting the vehicle, the vehicle was difficult to maneuver. The contact stated that the steering wheel was firm. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 16V167000 (Steering), but the VIN was not included. Upon further investigation, the contact became aware of NHTSA Action Number: RQ23003 (Steering). The manufacturer was notified of the failure but was unable to assist. The failure mileage was 62,000.
Mfg Campaign: 11537480
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The engine failed while driving, resulting in the engine shutting off and being unable to be restarted. I was driving at the time of the incident, which could have cause Greta danger to myself, my children, and other drivers. The engine has been inspected by an independent repair shop. When the engine first shut down, a warning light came on.
Corrective Action:
The engine failed while driving, resulting in the engine shutting off and being unable to be restarted. I was driving at the time of the incident, which could have cause Greta danger to myself, my children, and other drivers. The engine has been inspected by an independent repair shop. When the engine first shut down, a warning light came on.
Additional Notes:
The engine failed while driving, resulting in the engine shutting off and being unable to be restarted. I was driving at the time of the incident, which could have cause Greta danger to myself, my children, and other drivers. The engine has been inspected by an independent repair shop. When the engine first shut down, a warning light came on.
Mfg Campaign: 11537558
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The component that failed was the air ride suspension. When outside air temperature drooped to 0° then the air ride suspension lowered to the bottom and would not inflate. With this the wheels are out of alignment, tires scrape on fenders when turning and there is no suspension, spring action. I had the truck taken to the Ram repair center, they reset the computer and kept the truck in a warm shop until suspension continued to work. The following week when outside air temperature dropped to 0° the same thing happened. Every year truck suspension goes out. No warning. Where I live the outside air temperature below 0° is common in the winter and can last over a week at a time.
Corrective Action:
The component that failed was the air ride suspension. When outside air temperature drooped to 0° then the air ride suspension lowered to the bottom and would not inflate. With this the wheels are out of alignment, tires scrape on fenders when turning and there is no suspension, spring action. I had the truck taken to the Ram repair center, they reset the computer and kept the truck in a warm shop until suspension continued to work. The following week when outside air temperature dropped to 0° the same thing happened. Every year truck suspension goes out. No warning. Where I live the outside air temperature below 0° is common in the winter and can last over a week at a time.
Additional Notes:
The component that failed was the air ride suspension. When outside air temperature drooped to 0° then the air ride suspension lowered to the bottom and would not inflate. With this the wheels are out of alignment, tires scrape on fenders when turning and there is no suspension, spring action. I had the truck taken to the Ram repair center, they reset the computer and kept the truck in a warm shop until suspension continued to work. The following week when outside air temperature dropped to 0° the same thing happened. Every year truck suspension goes out. No warning. Where I live the outside air temperature below 0° is common in the winter and can last over a week at a time.
Mfg Campaign: 11537559
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that the check engine warning light was illuminated. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact received notification of NHTSA Campaign Number 22V406000 (Fuel System Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 55,100.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that the check engine warning light was illuminated. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact received notification of NHTSA Campaign Number 22V406000 (Fuel System Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 55,100.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that the check engine warning light was illuminated. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact received notification of NHTSA Campaign Number 22V406000 (Fuel System Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 55,100.
Mfg Campaign: 11537092
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that the check engine warning light was illuminated. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact received notification of NHTSA Campaign Number 22V406000 (Fuel System Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 55,100.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that the check engine warning light was illuminated. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact received notification of NHTSA Campaign Number 22V406000 (Fuel System Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 55,100.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that the check engine warning light was illuminated. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact received notification of NHTSA Campaign Number 22V406000 (Fuel System Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 55,100.
Mfg Campaign: 11537092
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
At ~50,000 miles the fuel level gauge would go to Empty only after I filled the tank fully. Now it no longer work at all. The fuel level sensor is defective. Just passed 90,000 miles.
Corrective Action:
At ~50,000 miles the fuel level gauge would go to Empty only after I filled the tank fully. Now it no longer work at all. The fuel level sensor is defective. Just passed 90,000 miles.
Additional Notes:
At ~50,000 miles the fuel level gauge would go to Empty only after I filled the tank fully. Now it no longer work at all. The fuel level sensor is defective. Just passed 90,000 miles.
Mfg Campaign: 11537098
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while driving 25 MPH out of the driveway, the steering wheel become firm. There was no warning light illuminated. The vehicle was taken to an independent mechanic who stated the steering wheel coupler needed to be replaced. The dealer was contacted and stated that there was no recall for the failure. The vehicle was not repaired due to parts not being available. The manufacturer was contacted but no assistance was provided. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while driving 25 MPH out of the driveway, the steering wheel become firm. There was no warning light illuminated. The vehicle was taken to an independent mechanic who stated the steering wheel coupler needed to be replaced. The dealer was contacted and stated that there was no recall for the failure. The vehicle was not repaired due to parts not being available. The manufacturer was contacted but no assistance was provided. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while driving 25 MPH out of the driveway, the steering wheel become firm. There was no warning light illuminated. The vehicle was taken to an independent mechanic who stated the steering wheel coupler needed to be replaced. The dealer was contacted and stated that there was no recall for the failure. The vehicle was not repaired due to parts not being available. The manufacturer was contacted but no assistance was provided. The failure mileage was 80,000.
Mfg Campaign: 11537132
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The Traction control flashed immediately before the wreck so my assumption is there was a traction lock malfunction. The road was wet due to rain. My husband was driving 55 mph when the truck's steering locked and we ended up in the right side ditch where we hit an electric power pole. My husband had several fractured ribs. My right lower arm was broken, required surgery and a week long stay in the hospital. They put a rod with screws into my arm. The truck was totally destroyed according to our insurance company.
Corrective Action:
The Traction control flashed immediately before the wreck so my assumption is there was a traction lock malfunction. The road was wet due to rain. My husband was driving 55 mph when the truck's steering locked and we ended up in the right side ditch where we hit an electric power pole. My husband had several fractured ribs. My right lower arm was broken, required surgery and a week long stay in the hospital. They put a rod with screws into my arm. The truck was totally destroyed according to our insurance company.
Additional Notes:
The Traction control flashed immediately before the wreck so my assumption is there was a traction lock malfunction. The road was wet due to rain. My husband was driving 55 mph when the truck's steering locked and we ended up in the right side ditch where we hit an electric power pole. My husband had several fractured ribs. My right lower arm was broken, required surgery and a week long stay in the hospital. They put a rod with screws into my arm. The truck was totally destroyed according to our insurance company.
Mfg Campaign: 11537136
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I lost my power steering 8/22. I drove a while without it. The steering did not freeze up. I had to wait several months for the part to come in. A non-dealer mechanic repaired the steering. I am reporting this after reading about others who had the same problem.
Corrective Action:
I lost my power steering 8/22. I drove a while without it. The steering did not freeze up. I had to wait several months for the part to come in. A non-dealer mechanic repaired the steering. I am reporting this after reading about others who had the same problem.
Additional Notes:
I lost my power steering 8/22. I drove a while without it. The steering did not freeze up. I had to wait several months for the part to come in. A non-dealer mechanic repaired the steering. I am reporting this after reading about others who had the same problem.
Mfg Campaign: 11537169
Recall Date: Aug 8, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury