Complaints & Recalls
Official Safety Recalls - Important!
25 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W58
Recall Date: Aug 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T20
Recall Date: Mar 23, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S32
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S19
Recall Date: Mar 23, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R58
Recall Date: Oct 16, 2015
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R59
Recall Date: Oct 15, 2015
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Recall announced June 2022, manufacturer was so release fix first quarter 2023, my dealer checked today, no fix from Ram. The dealer has one used vehicle on their lot they can't sell because recall hasn't been done. What are my options?
Corrective Action:
Recall announced June 2022, manufacturer was so release fix first quarter 2023, my dealer checked today, no fix from Ram. The dealer has one used vehicle on their lot they can't sell because recall hasn't been done. What are my options?
Additional Notes:
Recall announced June 2022, manufacturer was so release fix first quarter 2023, my dealer checked today, no fix from Ram. The dealer has one used vehicle on their lot they can't sell because recall hasn't been done. What are my options?
Mfg Campaign: 11523169
Recall Date: May 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My RAM has a defect that allows water to enter the cabin, causing foul odors, mold or mildew, electrical system disruption, and rear cabin airbag contamination.
Corrective Action:
My RAM has a defect that allows water to enter the cabin, causing foul odors, mold or mildew, electrical system disruption, and rear cabin airbag contamination.
Additional Notes:
My RAM has a defect that allows water to enter the cabin, causing foul odors, mold or mildew, electrical system disruption, and rear cabin airbag contamination.
Mfg Campaign: 11523115
Recall Date: May 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Steering stiffens up and makes it hard to turn at lower speeds. There is a recall on rams from 2015-2019 for this exact problem that being a failure in the EPS system.
Corrective Action:
Steering stiffens up and makes it hard to turn at lower speeds. There is a recall on rams from 2015-2019 for this exact problem that being a failure in the EPS system.
Additional Notes:
Steering stiffens up and makes it hard to turn at lower speeds. There is a recall on rams from 2015-2019 for this exact problem that being a failure in the EPS system.
Mfg Campaign: 11522998
Recall Date: May 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
There has been no incident yet. This recall (22V-406) has not been addressed in about a year. I feel that the manufacturer is not accepting their responsibility. I have been not using this vehicle very much because of the potential of this shutting down the engine unexpectedly. I'm certainly not pulling my boat to go fishing. If this catastrophic failure occurs a RAM mechanic told me that it would be a total engine rebuild at around $10,000.00. Can the manufacturer be reminded that this recall needs to be fixed ASAP?
Corrective Action:
There has been no incident yet. This recall (22V-406) has not been addressed in about a year. I feel that the manufacturer is not accepting their responsibility. I have been not using this vehicle very much because of the potential of this shutting down the engine unexpectedly. I'm certainly not pulling my boat to go fishing. If this catastrophic failure occurs a RAM mechanic told me that it would be a total engine rebuild at around $10,000.00. Can the manufacturer be reminded that this recall needs to be fixed ASAP?
Additional Notes:
There has been no incident yet. This recall (22V-406) has not been addressed in about a year. I feel that the manufacturer is not accepting their responsibility. I have been not using this vehicle very much because of the potential of this shutting down the engine unexpectedly. I'm certainly not pulling my boat to go fishing. If this catastrophic failure occurs a RAM mechanic told me that it would be a total engine rebuild at around $10,000.00. Can the manufacturer be reminded that this recall needs to be fixed ASAP?
Mfg Campaign: 11522733
Recall Date: May 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Received recall notice Z46/NHTSA 22V-406 July 2022. Had received no update as of May 1, 2023 and called local Ram Dealer (Turpin Motors Dubuque, Iowa). They indicated parts available & would order and call me for appointment. That was a month ago & still no recall appointment made.
Corrective Action:
Received recall notice Z46/NHTSA 22V-406 July 2022. Had received no update as of May 1, 2023 and called local Ram Dealer (Turpin Motors Dubuque, Iowa). They indicated parts available & would order and call me for appointment. That was a month ago & still no recall appointment made.
Additional Notes:
Received recall notice Z46/NHTSA 22V-406 July 2022. Had received no update as of May 1, 2023 and called local Ram Dealer (Turpin Motors Dubuque, Iowa). They indicated parts available & would order and call me for appointment. That was a month ago & still no recall appointment made.
Mfg Campaign: 11522449
Recall Date: May 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving on the highway and my vehicle lost power. I was able to make it home safely. I try to go around the block and as I was accelerating the truck keep loosing power. Finally at my house driving the truck was running and it just died. Since then I was unable to start it again. This happened June 2022, using a computer scanner I saw that it was a bad fuel pump. I called the dealership and they told me that my truck has a recall and that they are uneable to repair it and that I had to wait. I was then told to wait until January 2023 because that was the expected resolution time for the recall. So far it has been 11 months and my truck has not been repair. Back on January 2023 I opened a case with Ram and they told me to take the truck to the dealership. The dealership submitted an estimate repair cost to the recall department but they have not approved the money to make the repair. For the last 11 months I haven’t been able to use my truck.. mean while I keep paying my monthly payments and my insurance. That’s over $7000, plus having to get another car on the meantime until my truck gets repair. I feel I’m left out of options so I’m not sure what else to do.
Corrective Action:
I was driving on the highway and my vehicle lost power. I was able to make it home safely. I try to go around the block and as I was accelerating the truck keep loosing power. Finally at my house driving the truck was running and it just died. Since then I was unable to start it again. This happened June 2022, using a computer scanner I saw that it was a bad fuel pump. I called the dealership and they told me that my truck has a recall and that they are uneable to repair it and that I had to wait. I was then told to wait until January 2023 because that was the expected resolution time for the recall. So far it has been 11 months and my truck has not been repair. Back on January 2023 I opened a case with Ram and they told me to take the truck to the dealership. The dealership submitted an estimate repair cost to the recall department but they have not approved the money to make the repair. For the last 11 months I haven’t been able to use my truck.. mean while I keep paying my monthly payments and my insurance. That’s over $7000, plus having to get another car on the meantime until my truck gets repair. I feel I’m left out of options so I’m not sure what else to do.
Additional Notes:
I was driving on the highway and my vehicle lost power. I was able to make it home safely. I try to go around the block and as I was accelerating the truck keep loosing power. Finally at my house driving the truck was running and it just died. Since then I was unable to start it again. This happened June 2022, using a computer scanner I saw that it was a bad fuel pump. I called the dealership and they told me that my truck has a recall and that they are uneable to repair it and that I had to wait. I was then told to wait until January 2023 because that was the expected resolution time for the recall. So far it has been 11 months and my truck has not been repair. Back on January 2023 I opened a case with Ram and they told me to take the truck to the dealership. The dealership submitted an estimate repair cost to the recall department but they have not approved the money to make the repair. For the last 11 months I haven’t been able to use my truck.. mean while I keep paying my monthly payments and my insurance. That’s over $7000, plus having to get another car on the meantime until my truck gets repair. I feel I’m left out of options so I’m not sure what else to do.
Mfg Campaign: 11522384
Recall Date: May 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11522003
Recall Date: May 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The lower torque Precision control arm. Driver's rear suspension is Worn out, able to move by hand side to side. Causing this truck to fish tail & wiggles on interstate / highway speeds during release of gas pedal. Tires are dry rot size 285 60 20 currently on during the test drive. Brake rear rotors been turned, specs for replacement in question as thin rotors. Brake fluid old for Brake service complete?
Corrective Action:
The lower torque Precision control arm. Driver's rear suspension is Worn out, able to move by hand side to side. Causing this truck to fish tail & wiggles on interstate / highway speeds during release of gas pedal. Tires are dry rot size 285 60 20 currently on during the test drive. Brake rear rotors been turned, specs for replacement in question as thin rotors. Brake fluid old for Brake service complete?
Additional Notes:
The lower torque Precision control arm. Driver's rear suspension is Worn out, able to move by hand side to side. Causing this truck to fish tail & wiggles on interstate / highway speeds during release of gas pedal. Tires are dry rot size 285 60 20 currently on during the test drive. Brake rear rotors been turned, specs for replacement in question as thin rotors. Brake fluid old for Brake service complete?
Mfg Campaign: 11521695
Recall Date: May 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11521759
Recall Date: May 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated while driving 30 MPH and making a right turn, the vehicle lost power steering functionality, causing the steering wheel to become firm. There was no warning light illuminated. The contact pulled over on the side of the road and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and stated that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 69,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated while driving 30 MPH and making a right turn, the vehicle lost power steering functionality, causing the steering wheel to become firm. There was no warning light illuminated. The contact pulled over on the side of the road and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and stated that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 69,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated while driving 30 MPH and making a right turn, the vehicle lost power steering functionality, causing the steering wheel to become firm. There was no warning light illuminated. The contact pulled over on the side of the road and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and stated that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 69,000.
Mfg Campaign: 11521581
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11520631
Recall Date: May 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 30-60 MPH, the vehicle stalled on several times. Additionally, the vehicle failed to restart. Upon stalling, the throttle sensor control message was displayed. The contact stated that whenever the fuel level was below half a tank, there was an abnormal humming sound heard. While shifting gear, there was an abnormal humming sound detected. The vehicle was taken to the local dealer where it was diagnosed that the fuel system needed to be replaced due to metal in the fuel system. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) after the failure. The failure mileage was approximately 110. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 30-60 MPH, the vehicle stalled on several times. Additionally, the vehicle failed to restart. Upon stalling, the throttle sensor control message was displayed. The contact stated that whenever the fuel level was below half a tank, there was an abnormal humming sound heard. While shifting gear, there was an abnormal humming sound detected. The vehicle was taken to the local dealer where it was diagnosed that the fuel system needed to be replaced due to metal in the fuel system. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) after the failure. The failure mileage was approximately 110. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while driving approximately 30-60 MPH, the vehicle stalled on several times. Additionally, the vehicle failed to restart. Upon stalling, the throttle sensor control message was displayed. The contact stated that whenever the fuel level was below half a tank, there was an abnormal humming sound heard. While shifting gear, there was an abnormal humming sound detected. The vehicle was taken to the local dealer where it was diagnosed that the fuel system needed to be replaced due to metal in the fuel system. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) after the failure. The failure mileage was approximately 110. VIN tool confirms parts not available.
Mfg Campaign: 11520475
Recall Date: May 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The fuel tank strap bracket on the frame has rotted out. Tanks is now hanging only by one strap. Also front of tank is 3 to 4 inches lower.
Corrective Action:
The fuel tank strap bracket on the frame has rotted out. Tanks is now hanging only by one strap. Also front of tank is 3 to 4 inches lower.
Additional Notes:
The fuel tank strap bracket on the frame has rotted out. Tanks is now hanging only by one strap. Also front of tank is 3 to 4 inches lower.
Mfg Campaign: 11518981
Recall Date: Apr 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the low power steering fluid warning light illuminated then the steering wheel seized. The contact stated that she was able to maneuver the vehicle off the road. The contact notified the dealer and was advised to bring the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed that power steering control module and the steering rack assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and informed that the VIN was not included in a recall. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the low power steering fluid warning light illuminated then the steering wheel seized. The contact stated that she was able to maneuver the vehicle off the road. The contact notified the dealer and was advised to bring the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed that power steering control module and the steering rack assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and informed that the VIN was not included in a recall. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the low power steering fluid warning light illuminated then the steering wheel seized. The contact stated that she was able to maneuver the vehicle off the road. The contact notified the dealer and was advised to bring the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed that power steering control module and the steering rack assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and informed that the VIN was not included in a recall. The failure mileage was approximately 40,000.
Mfg Campaign: 11518328
Recall Date: Apr 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving down the highway at 75 mph and my truck died in the middle of the highway luckily I pushed it off to the shoulder and it wouldn’t restart had it towed to a shop where I was told the crankshaft tone ring needed to be replaced but no parts to fix it due to “back order” this has been recalled but doesn’t show a fix on my vehicle and it needs to be fixed immediately.
Corrective Action:
I was driving down the highway at 75 mph and my truck died in the middle of the highway luckily I pushed it off to the shoulder and it wouldn’t restart had it towed to a shop where I was told the crankshaft tone ring needed to be replaced but no parts to fix it due to “back order” this has been recalled but doesn’t show a fix on my vehicle and it needs to be fixed immediately.
Additional Notes:
I was driving down the highway at 75 mph and my truck died in the middle of the highway luckily I pushed it off to the shoulder and it wouldn’t restart had it towed to a shop where I was told the crankshaft tone ring needed to be replaced but no parts to fix it due to “back order” this has been recalled but doesn’t show a fix on my vehicle and it needs to be fixed immediately.
Mfg Campaign: 11517863
Recall Date: Apr 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving down the highway at 75 mph and my truck died in the middle of the highway luckily I pushed it off to the shoulder and it wouldn’t restart had it towed to a shop where I was told the crankshaft tone ring needed to be replaced but no parts to fix it due to “back order” this has been recalled but doesn’t show a fix on my vehicle and it needs to be fixed immediately.
Corrective Action:
I was driving down the highway at 75 mph and my truck died in the middle of the highway luckily I pushed it off to the shoulder and it wouldn’t restart had it towed to a shop where I was told the crankshaft tone ring needed to be replaced but no parts to fix it due to “back order” this has been recalled but doesn’t show a fix on my vehicle and it needs to be fixed immediately.
Additional Notes:
I was driving down the highway at 75 mph and my truck died in the middle of the highway luckily I pushed it off to the shoulder and it wouldn’t restart had it towed to a shop where I was told the crankshaft tone ring needed to be replaced but no parts to fix it due to “back order” this has been recalled but doesn’t show a fix on my vehicle and it needs to be fixed immediately.
Mfg Campaign: 11517863
Recall Date: Apr 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down the highway at 75 mph and my truck died in the middle of the highway luckily I pushed it off to the shoulder and it wouldn’t restart had it towed to a shop where I was told the crankshaft tone ring needed to be replaced but no parts to fix it due to “back order” this has been recalled but doesn’t show a fix on my vehicle and it needs to be fixed immediately.
Corrective Action:
I was driving down the highway at 75 mph and my truck died in the middle of the highway luckily I pushed it off to the shoulder and it wouldn’t restart had it towed to a shop where I was told the crankshaft tone ring needed to be replaced but no parts to fix it due to “back order” this has been recalled but doesn’t show a fix on my vehicle and it needs to be fixed immediately.
Additional Notes:
I was driving down the highway at 75 mph and my truck died in the middle of the highway luckily I pushed it off to the shoulder and it wouldn’t restart had it towed to a shop where I was told the crankshaft tone ring needed to be replaced but no parts to fix it due to “back order” this has been recalled but doesn’t show a fix on my vehicle and it needs to be fixed immediately.
Mfg Campaign: 11517863
Recall Date: Apr 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Truck speed by itself with cruise control set to 57 mph. Driving down road and was slowing down to turn and wheel wouldn’t turn without a lot of force.
Corrective Action:
Truck speed by itself with cruise control set to 57 mph. Driving down road and was slowing down to turn and wheel wouldn’t turn without a lot of force.
Additional Notes:
Truck speed by itself with cruise control set to 57 mph. Driving down road and was slowing down to turn and wheel wouldn’t turn without a lot of force.
Mfg Campaign: 11517730
Recall Date: Apr 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Truck speed by itself with cruise control set to 57 mph. Driving down road and was slowing down to turn and wheel wouldn’t turn without a lot of force.
Corrective Action:
Truck speed by itself with cruise control set to 57 mph. Driving down road and was slowing down to turn and wheel wouldn’t turn without a lot of force.
Additional Notes:
Truck speed by itself with cruise control set to 57 mph. Driving down road and was slowing down to turn and wheel wouldn’t turn without a lot of force.
Mfg Campaign: 11517730
Recall Date: Apr 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
I bought my truck August 17, 2016 brand new from Crown Dodge - Chrysler with 7 miles on the odometer. When I bought my truck it had Good Year tires on the truck. At about 35k to 40k miles I replaced those tires with Michelin Defender LTX M/S that I purchased from Delta World Tire shop located 1629 Popps Ferry Road, Biloxi, MS 39532. Initially Delta World Tire shop could not correctly balance the rear tires. After a couple of complaints and rebalancing the tires, both within a 4 week time period, the manager rode with me on a road test. At this point, he ordered 2 new tires, however that did not take care of the problem. Since then I have twice had the tires rotated and aligned and supposedly balanced by the same tire shop that I purchased them from. After about putting about 5 thousand miles on these tires the tires felt like they were scraping across the pavement when turning from a stop, like when I was taking a right or left at a corner at a stop sign. The scraping feeling is more noticeable when taking a right. I have repeatedly talked to the manager at the shop asking about a possible recall on these tires, their method of balancing the tires or possible remedies, all I have been told is that they will not replace the tires or refund me anything for these tires. The manager suggested that there must be a problem with struts or something, however they wouldnt commit to that. At this point I spoke with an auto mechanic and he knew exactly what I was speaking of and said that it is the tires. I purchased Michelin tires for a previous vehicle that was a GMC Envoy from the same tire shop and that SUV drove like it was on rails. This was even more reason why I went with Michelin Tires. At this point, I will never buy Michelin Tires for any vehicle or trailer again in my lifetime. I also go out of my way to tell clients and inspectors how bad these tires are. Are Michelin Tires now made in Mexico or "Made In China" like all the other items that are junk???
Corrective Action:
I bought my truck August 17, 2016 brand new from Crown Dodge - Chrysler with 7 miles on the odometer. When I bought my truck it had Good Year tires on the truck. At about 35k to 40k miles I replaced those tires with Michelin Defender LTX M/S that I purchased from Delta World Tire shop located 1629 Popps Ferry Road, Biloxi, MS 39532. Initially Delta World Tire shop could not correctly balance the rear tires. After a couple of complaints and rebalancing the tires, both within a 4 week time period, the manager rode with me on a road test. At this point, he ordered 2 new tires, however that did not take care of the problem. Since then I have twice had the tires rotated and aligned and supposedly balanced by the same tire shop that I purchased them from. After about putting about 5 thousand miles on these tires the tires felt like they were scraping across the pavement when turning from a stop, like when I was taking a right or left at a corner at a stop sign. The scraping feeling is more noticeable when taking a right. I have repeatedly talked to the manager at the shop asking about a possible recall on these tires, their method of balancing the tires or possible remedies, all I have been told is that they will not replace the tires or refund me anything for these tires. The manager suggested that there must be a problem with struts or something, however they wouldnt commit to that. At this point I spoke with an auto mechanic and he knew exactly what I was speaking of and said that it is the tires. I purchased Michelin tires for a previous vehicle that was a GMC Envoy from the same tire shop and that SUV drove like it was on rails. This was even more reason why I went with Michelin Tires. At this point, I will never buy Michelin Tires for any vehicle or trailer again in my lifetime. I also go out of my way to tell clients and inspectors how bad these tires are. Are Michelin Tires now made in Mexico or "Made In China" like all the other items that are junk???
Additional Notes:
I bought my truck August 17, 2016 brand new from Crown Dodge - Chrysler with 7 miles on the odometer. When I bought my truck it had Good Year tires on the truck. At about 35k to 40k miles I replaced those tires with Michelin Defender LTX M/S that I purchased from Delta World Tire shop located 1629 Popps Ferry Road, Biloxi, MS 39532. Initially Delta World Tire shop could not correctly balance the rear tires. After a couple of complaints and rebalancing the tires, both within a 4 week time period, the manager rode with me on a road test. At this point, he ordered 2 new tires, however that did not take care of the problem. Since then I have twice had the tires rotated and aligned and supposedly balanced by the same tire shop that I purchased them from. After about putting about 5 thousand miles on these tires the tires felt like they were scraping across the pavement when turning from a stop, like when I was taking a right or left at a corner at a stop sign. The scraping feeling is more noticeable when taking a right. I have repeatedly talked to the manager at the shop asking about a possible recall on these tires, their method of balancing the tires or possible remedies, all I have been told is that they will not replace the tires or refund me anything for these tires. The manager suggested that there must be a problem with struts or something, however they wouldnt commit to that. At this point I spoke with an auto mechanic and he knew exactly what I was speaking of and said that it is the tires. I purchased Michelin tires for a previous vehicle that was a GMC Envoy from the same tire shop and that SUV drove like it was on rails. This was even more reason why I went with Michelin Tires. At this point, I will never buy Michelin Tires for any vehicle or trailer again in my lifetime. I also go out of my way to tell clients and inspectors how bad these tires are. Are Michelin Tires now made in Mexico or "Made In China" like all the other items that are junk???
Mfg Campaign: 11515775
Recall Date: Apr 6, 2023
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Valencia, CA • 36 yrs
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