Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC934
Recall Date: Nov 23, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
813 ComplaintsNissan North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
WHEN IS COLD THE ENGINE EVERY MORNING WHEN STARTED THE ENGINE IT SOUND UGLY LIKE NO OIL LUBRICATION AND AFTER 5 FIVE MINUTES OF RUNNING IT GOES TO NORMAL AND WEAR 2FRONT TIRES ONLY TOTALLY I COMPLAIN TO THE DEALER AND THEY SAY IS NORMAL THE SOUND OF THE ENGINE AND REGARDING TO THE WEAR OF FRONT TIES THEY SAY I NEED FROM WHELL ALIGMENT AND BALANCING AS WELL A TIRE ROTATION AND I TOLD THEM WHY IF THE VEHICLE WAS BUYED BRAND NEW WITH O MILES AND THIS INCIDENT OCURRE WITH LESS 10.000 MILES OF USE
Corrective Action:
WHEN IS COLD THE ENGINE EVERY MORNING WHEN STARTED THE ENGINE IT SOUND UGLY LIKE NO OIL LUBRICATION AND AFTER 5 FIVE MINUTES OF RUNNING IT GOES TO NORMAL AND WEAR 2FRONT TIRES ONLY TOTALLY I COMPLAIN TO THE DEALER AND THEY SAY IS NORMAL THE SOUND OF THE ENGINE AND REGARDING TO THE WEAR OF FRONT TIES THEY SAY I NEED FROM WHELL ALIGMENT AND BALANCING AS WELL A TIRE ROTATION AND I TOLD THEM WHY IF THE VEHICLE WAS BUYED BRAND NEW WITH O MILES AND THIS INCIDENT OCURRE WITH LESS 10.000 MILES OF USE
Additional Notes:
WHEN IS COLD THE ENGINE EVERY MORNING WHEN STARTED THE ENGINE IT SOUND UGLY LIKE NO OIL LUBRICATION AND AFTER 5 FIVE MINUTES OF RUNNING IT GOES TO NORMAL AND WEAR 2FRONT TIRES ONLY TOTALLY I COMPLAIN TO THE DEALER AND THEY SAY IS NORMAL THE SOUND OF THE ENGINE AND REGARDING TO THE WEAR OF FRONT TIES THEY SAY I NEED FROM WHELL ALIGMENT AND BALANCING AS WELL A TIRE ROTATION AND I TOLD THEM WHY IF THE VEHICLE WAS BUYED BRAND NEW WITH O MILES AND THIS INCIDENT OCURRE WITH LESS 10.000 MILES OF USE
Mfg Campaign: 11054224
Recall Date: Dec 12, 2017
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING AND MAKING A TURN, THE STEERING WHEEL FAILED TO RETRACT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN OF SAN JUAN CAPISTRANO (33633 CAMINO CAPISTRANO, SAN JUAN CAPISTRANO, CA 92675, PHONE: (888) 718-2419) WHERE IT WAS DIAGNOSED THAT THE ALIGNMENT WAS OFF. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LATER TOOK THE VEHICLE TO IRVINE NISSAN (32 AUTO CENTER DR, IRVINE, CA 92618, PHONE: (888) 319-6984) WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 16.
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING AND MAKING A TURN, THE STEERING WHEEL FAILED TO RETRACT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN OF SAN JUAN CAPISTRANO (33633 CAMINO CAPISTRANO, SAN JUAN CAPISTRANO, CA 92675, PHONE: (888) 718-2419) WHERE IT WAS DIAGNOSED THAT THE ALIGNMENT WAS OFF. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LATER TOOK THE VEHICLE TO IRVINE NISSAN (32 AUTO CENTER DR, IRVINE, CA 92618, PHONE: (888) 319-6984) WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 16.
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING AND MAKING A TURN, THE STEERING WHEEL FAILED TO RETRACT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN OF SAN JUAN CAPISTRANO (33633 CAMINO CAPISTRANO, SAN JUAN CAPISTRANO, CA 92675, PHONE: (888) 718-2419) WHERE IT WAS DIAGNOSED THAT THE ALIGNMENT WAS OFF. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LATER TOOK THE VEHICLE TO IRVINE NISSAN (32 AUTO CENTER DR, IRVINE, CA 92618, PHONE: (888) 319-6984) WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 16.
Mfg Campaign: 11052584
Recall Date: Dec 5, 2017
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
NISSAN ROGUE SPORT 2017 WITH 2K MILES. CAR HAS ISSUES STARTING. ENGINE WILL TURN OVER A COUPLE TIMES BEFORE STARTING. ON 11.29.2017, CAR STALLED AT A STOP SIGN AND ENGINE COMPLETELY TURNED OFF. IT TOOK TWO TRIES FOR THE CAR TO START UP AGAIN. BROUGHT TO NISSAN RENO IMMEDIATELY. NISSAN RENO CALLED ON 11.30.2017 STATING THE DX TEST CAME BACK WITHOUT ANY NEGATIVE RESULTS. NISSAN STATED THAT THE CAR STARTED FINE FOR THEM AND TEST DROVE IT. CHECK ENGINE LIGHT IT NOT ON. EXTREMELY CONCERNED AS THIS IS A MAJOR SAFETY CONCERN. WHAT IF I WAS ON THE FREEWAY OR MAJOR HWY AND THE ENGINE WOULD JUST TURN OFF? I DON'T FEEL COMFORTABLE DRIVING MY BRAND NEW CAR THAT I'VE ONLY OWNED FOR ONE MONTH. THIS ISSUE, IF OCCURS AGAIN CAN CAUSE INJURY TO MYSELF OR ANOTHER INDIVIDUAL.
Corrective Action:
NISSAN ROGUE SPORT 2017 WITH 2K MILES. CAR HAS ISSUES STARTING. ENGINE WILL TURN OVER A COUPLE TIMES BEFORE STARTING. ON 11.29.2017, CAR STALLED AT A STOP SIGN AND ENGINE COMPLETELY TURNED OFF. IT TOOK TWO TRIES FOR THE CAR TO START UP AGAIN. BROUGHT TO NISSAN RENO IMMEDIATELY. NISSAN RENO CALLED ON 11.30.2017 STATING THE DX TEST CAME BACK WITHOUT ANY NEGATIVE RESULTS. NISSAN STATED THAT THE CAR STARTED FINE FOR THEM AND TEST DROVE IT. CHECK ENGINE LIGHT IT NOT ON. EXTREMELY CONCERNED AS THIS IS A MAJOR SAFETY CONCERN. WHAT IF I WAS ON THE FREEWAY OR MAJOR HWY AND THE ENGINE WOULD JUST TURN OFF? I DON'T FEEL COMFORTABLE DRIVING MY BRAND NEW CAR THAT I'VE ONLY OWNED FOR ONE MONTH. THIS ISSUE, IF OCCURS AGAIN CAN CAUSE INJURY TO MYSELF OR ANOTHER INDIVIDUAL.
Additional Notes:
NISSAN ROGUE SPORT 2017 WITH 2K MILES. CAR HAS ISSUES STARTING. ENGINE WILL TURN OVER A COUPLE TIMES BEFORE STARTING. ON 11.29.2017, CAR STALLED AT A STOP SIGN AND ENGINE COMPLETELY TURNED OFF. IT TOOK TWO TRIES FOR THE CAR TO START UP AGAIN. BROUGHT TO NISSAN RENO IMMEDIATELY. NISSAN RENO CALLED ON 11.30.2017 STATING THE DX TEST CAME BACK WITHOUT ANY NEGATIVE RESULTS. NISSAN STATED THAT THE CAR STARTED FINE FOR THEM AND TEST DROVE IT. CHECK ENGINE LIGHT IT NOT ON. EXTREMELY CONCERNED AS THIS IS A MAJOR SAFETY CONCERN. WHAT IF I WAS ON THE FREEWAY OR MAJOR HWY AND THE ENGINE WOULD JUST TURN OFF? I DON'T FEEL COMFORTABLE DRIVING MY BRAND NEW CAR THAT I'VE ONLY OWNED FOR ONE MONTH. THIS ISSUE, IF OCCURS AGAIN CAN CAUSE INJURY TO MYSELF OR ANOTHER INDIVIDUAL.
Mfg Campaign: 11051538
Recall Date: Nov 30, 2017
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
NISSAN ROGUE SPORT 2017 WITH 2K MILES. CAR HAS ISSUES STARTING. ENGINE WILL TURN OVER A COUPLE TIMES BEFORE STARTING. ON 11.29.2017, CAR STALLED AT A STOP SIGN AND ENGINE COMPLETELY TURNED OFF. IT TOOK TWO TRIES FOR THE CAR TO START UP AGAIN. BROUGHT TO NISSAN RENO IMMEDIATELY. NISSAN RENO CALLED ON 11.30.2017 STATING THE DX TEST CAME BACK WITHOUT ANY NEGATIVE RESULTS. NISSAN STATED THAT THE CAR STARTED FINE FOR THEM AND TEST DROVE IT. CHECK ENGINE LIGHT IT NOT ON. EXTREMELY CONCERNED AS THIS IS A MAJOR SAFETY CONCERN. WHAT IF I WAS ON THE FREEWAY OR MAJOR HWY AND THE ENGINE WOULD JUST TURN OFF? I DON'T FEEL COMFORTABLE DRIVING MY BRAND NEW CAR THAT I'VE ONLY OWNED FOR ONE MONTH. THIS ISSUE, IF OCCURS AGAIN CAN CAUSE INJURY TO MYSELF OR ANOTHER INDIVIDUAL.
Corrective Action:
NISSAN ROGUE SPORT 2017 WITH 2K MILES. CAR HAS ISSUES STARTING. ENGINE WILL TURN OVER A COUPLE TIMES BEFORE STARTING. ON 11.29.2017, CAR STALLED AT A STOP SIGN AND ENGINE COMPLETELY TURNED OFF. IT TOOK TWO TRIES FOR THE CAR TO START UP AGAIN. BROUGHT TO NISSAN RENO IMMEDIATELY. NISSAN RENO CALLED ON 11.30.2017 STATING THE DX TEST CAME BACK WITHOUT ANY NEGATIVE RESULTS. NISSAN STATED THAT THE CAR STARTED FINE FOR THEM AND TEST DROVE IT. CHECK ENGINE LIGHT IT NOT ON. EXTREMELY CONCERNED AS THIS IS A MAJOR SAFETY CONCERN. WHAT IF I WAS ON THE FREEWAY OR MAJOR HWY AND THE ENGINE WOULD JUST TURN OFF? I DON'T FEEL COMFORTABLE DRIVING MY BRAND NEW CAR THAT I'VE ONLY OWNED FOR ONE MONTH. THIS ISSUE, IF OCCURS AGAIN CAN CAUSE INJURY TO MYSELF OR ANOTHER INDIVIDUAL.
Additional Notes:
NISSAN ROGUE SPORT 2017 WITH 2K MILES. CAR HAS ISSUES STARTING. ENGINE WILL TURN OVER A COUPLE TIMES BEFORE STARTING. ON 11.29.2017, CAR STALLED AT A STOP SIGN AND ENGINE COMPLETELY TURNED OFF. IT TOOK TWO TRIES FOR THE CAR TO START UP AGAIN. BROUGHT TO NISSAN RENO IMMEDIATELY. NISSAN RENO CALLED ON 11.30.2017 STATING THE DX TEST CAME BACK WITHOUT ANY NEGATIVE RESULTS. NISSAN STATED THAT THE CAR STARTED FINE FOR THEM AND TEST DROVE IT. CHECK ENGINE LIGHT IT NOT ON. EXTREMELY CONCERNED AS THIS IS A MAJOR SAFETY CONCERN. WHAT IF I WAS ON THE FREEWAY OR MAJOR HWY AND THE ENGINE WOULD JUST TURN OFF? I DON'T FEEL COMFORTABLE DRIVING MY BRAND NEW CAR THAT I'VE ONLY OWNED FOR ONE MONTH. THIS ISSUE, IF OCCURS AGAIN CAN CAUSE INJURY TO MYSELF OR ANOTHER INDIVIDUAL.
Mfg Campaign: 11051538
Recall Date: Nov 30, 2017
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING STEADY @45MPH THE BRAKES APPLIED FULLY, AS IF THERE WAS AN EMERGENCY. NO CAR IN FRONT. THIS WAS ON A CITY 4 LANE ROAD WITH A 45MPH SPEED LIMIT.
Corrective Action:
WHILE DRIVING STEADY @45MPH THE BRAKES APPLIED FULLY, AS IF THERE WAS AN EMERGENCY. NO CAR IN FRONT. THIS WAS ON A CITY 4 LANE ROAD WITH A 45MPH SPEED LIMIT.
Additional Notes:
WHILE DRIVING STEADY @45MPH THE BRAKES APPLIED FULLY, AS IF THERE WAS AN EMERGENCY. NO CAR IN FRONT. THIS WAS ON A CITY 4 LANE ROAD WITH A 45MPH SPEED LIMIT.
Mfg Campaign: 11048349
Recall Date: Nov 25, 2017
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TRAVELING HOME APPROXIMATELY 40-45 MPH AND HIT A DEER. SEVERE DAMAGE TO THE LEFT, FRONT AND HOOD OF MY CAR WITH THE HOOD BUCKLING AND WINDSHIELD SHATTERED. NO AIRBAGS DEPLOYED!
Corrective Action:
TRAVELING HOME APPROXIMATELY 40-45 MPH AND HIT A DEER. SEVERE DAMAGE TO THE LEFT, FRONT AND HOOD OF MY CAR WITH THE HOOD BUCKLING AND WINDSHIELD SHATTERED. NO AIRBAGS DEPLOYED!
Additional Notes:
TRAVELING HOME APPROXIMATELY 40-45 MPH AND HIT A DEER. SEVERE DAMAGE TO THE LEFT, FRONT AND HOOD OF MY CAR WITH THE HOOD BUCKLING AND WINDSHIELD SHATTERED. NO AIRBAGS DEPLOYED!
Mfg Campaign: 11047985
Recall Date: Nov 22, 2017
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL: THIS INVOLVES A 2017 NISSAN ROGUE LEASED A BILL SIEDLE NISSAN OF MIAMI. ON NOVEMBER 15, 2017 WHILE MAKING A LEFT TURN THE VEHICLE INDICATOR LIGHT ON THE INSTRUMENT PANEL ("FEB") TURNED ON AND THE VEHICLE WOULD NOT MOVE. WHEN THIS HAPPENED I NOTICED A CRACKING NOISE COMING FROM THE STEERING COLUMN. I TOOK THE VEHICLE TO THE DEALER THEIR PERSONNEL TOLD ME THAT THE VEHICLE HAD BEEN VANDALIZED WITHOUT THEM MAKING ANY DIAGNOSTICS. I TOLD THEM THAT THERE WAS NO INDICATION OF VANDALISM BUT THEY SAID THEY WOULD NOT DO ANYTHING TO THE VEHICLE UNTIL I CONTACTED MY AUTO INSURANCE COMPANY (USAA). USAA NOTIFIED ME THAT THE VEHICLE MY HAVE AN AIRBAG RECALL TO CONTACT NISSAN CORPORATE OFFICE AND/OR SEARCH GOOGLE FOR ANY COMPLAINTS AND/OR PROBLEMS RELATED TO THE VEHICLE BEFORE CONSIDERING FILING AN INSURANCE CLAIM REGARDING THIS MATTER.
Corrective Action:
TAKATA RECALL: THIS INVOLVES A 2017 NISSAN ROGUE LEASED A BILL SIEDLE NISSAN OF MIAMI. ON NOVEMBER 15, 2017 WHILE MAKING A LEFT TURN THE VEHICLE INDICATOR LIGHT ON THE INSTRUMENT PANEL ("FEB") TURNED ON AND THE VEHICLE WOULD NOT MOVE. WHEN THIS HAPPENED I NOTICED A CRACKING NOISE COMING FROM THE STEERING COLUMN. I TOOK THE VEHICLE TO THE DEALER THEIR PERSONNEL TOLD ME THAT THE VEHICLE HAD BEEN VANDALIZED WITHOUT THEM MAKING ANY DIAGNOSTICS. I TOLD THEM THAT THERE WAS NO INDICATION OF VANDALISM BUT THEY SAID THEY WOULD NOT DO ANYTHING TO THE VEHICLE UNTIL I CONTACTED MY AUTO INSURANCE COMPANY (USAA). USAA NOTIFIED ME THAT THE VEHICLE MY HAVE AN AIRBAG RECALL TO CONTACT NISSAN CORPORATE OFFICE AND/OR SEARCH GOOGLE FOR ANY COMPLAINTS AND/OR PROBLEMS RELATED TO THE VEHICLE BEFORE CONSIDERING FILING AN INSURANCE CLAIM REGARDING THIS MATTER.
Additional Notes:
TAKATA RECALL: THIS INVOLVES A 2017 NISSAN ROGUE LEASED A BILL SIEDLE NISSAN OF MIAMI. ON NOVEMBER 15, 2017 WHILE MAKING A LEFT TURN THE VEHICLE INDICATOR LIGHT ON THE INSTRUMENT PANEL ("FEB") TURNED ON AND THE VEHICLE WOULD NOT MOVE. WHEN THIS HAPPENED I NOTICED A CRACKING NOISE COMING FROM THE STEERING COLUMN. I TOOK THE VEHICLE TO THE DEALER THEIR PERSONNEL TOLD ME THAT THE VEHICLE HAD BEEN VANDALIZED WITHOUT THEM MAKING ANY DIAGNOSTICS. I TOLD THEM THAT THERE WAS NO INDICATION OF VANDALISM BUT THEY SAID THEY WOULD NOT DO ANYTHING TO THE VEHICLE UNTIL I CONTACTED MY AUTO INSURANCE COMPANY (USAA). USAA NOTIFIED ME THAT THE VEHICLE MY HAVE AN AIRBAG RECALL TO CONTACT NISSAN CORPORATE OFFICE AND/OR SEARCH GOOGLE FOR ANY COMPLAINTS AND/OR PROBLEMS RELATED TO THE VEHICLE BEFORE CONSIDERING FILING AN INSURANCE CLAIM REGARDING THIS MATTER.
Mfg Campaign: 11046899
Recall Date: Nov 17, 2017
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TAKATA RECALL: THIS INVOLVES A 2017 NISSAN ROGUE LEASED A BILL SIEDLE NISSAN OF MIAMI. ON NOVEMBER 15, 2017 WHILE MAKING A LEFT TURN THE VEHICLE INDICATOR LIGHT ON THE INSTRUMENT PANEL ("FEB") TURNED ON AND THE VEHICLE WOULD NOT MOVE. WHEN THIS HAPPENED I NOTICED A CRACKING NOISE COMING FROM THE STEERING COLUMN. I TOOK THE VEHICLE TO THE DEALER THEIR PERSONNEL TOLD ME THAT THE VEHICLE HAD BEEN VANDALIZED WITHOUT THEM MAKING ANY DIAGNOSTICS. I TOLD THEM THAT THERE WAS NO INDICATION OF VANDALISM BUT THEY SAID THEY WOULD NOT DO ANYTHING TO THE VEHICLE UNTIL I CONTACTED MY AUTO INSURANCE COMPANY (USAA). USAA NOTIFIED ME THAT THE VEHICLE MY HAVE AN AIRBAG RECALL TO CONTACT NISSAN CORPORATE OFFICE AND/OR SEARCH GOOGLE FOR ANY COMPLAINTS AND/OR PROBLEMS RELATED TO THE VEHICLE BEFORE CONSIDERING FILING AN INSURANCE CLAIM REGARDING THIS MATTER.
Corrective Action:
TAKATA RECALL: THIS INVOLVES A 2017 NISSAN ROGUE LEASED A BILL SIEDLE NISSAN OF MIAMI. ON NOVEMBER 15, 2017 WHILE MAKING A LEFT TURN THE VEHICLE INDICATOR LIGHT ON THE INSTRUMENT PANEL ("FEB") TURNED ON AND THE VEHICLE WOULD NOT MOVE. WHEN THIS HAPPENED I NOTICED A CRACKING NOISE COMING FROM THE STEERING COLUMN. I TOOK THE VEHICLE TO THE DEALER THEIR PERSONNEL TOLD ME THAT THE VEHICLE HAD BEEN VANDALIZED WITHOUT THEM MAKING ANY DIAGNOSTICS. I TOLD THEM THAT THERE WAS NO INDICATION OF VANDALISM BUT THEY SAID THEY WOULD NOT DO ANYTHING TO THE VEHICLE UNTIL I CONTACTED MY AUTO INSURANCE COMPANY (USAA). USAA NOTIFIED ME THAT THE VEHICLE MY HAVE AN AIRBAG RECALL TO CONTACT NISSAN CORPORATE OFFICE AND/OR SEARCH GOOGLE FOR ANY COMPLAINTS AND/OR PROBLEMS RELATED TO THE VEHICLE BEFORE CONSIDERING FILING AN INSURANCE CLAIM REGARDING THIS MATTER.
Additional Notes:
TAKATA RECALL: THIS INVOLVES A 2017 NISSAN ROGUE LEASED A BILL SIEDLE NISSAN OF MIAMI. ON NOVEMBER 15, 2017 WHILE MAKING A LEFT TURN THE VEHICLE INDICATOR LIGHT ON THE INSTRUMENT PANEL ("FEB") TURNED ON AND THE VEHICLE WOULD NOT MOVE. WHEN THIS HAPPENED I NOTICED A CRACKING NOISE COMING FROM THE STEERING COLUMN. I TOOK THE VEHICLE TO THE DEALER THEIR PERSONNEL TOLD ME THAT THE VEHICLE HAD BEEN VANDALIZED WITHOUT THEM MAKING ANY DIAGNOSTICS. I TOLD THEM THAT THERE WAS NO INDICATION OF VANDALISM BUT THEY SAID THEY WOULD NOT DO ANYTHING TO THE VEHICLE UNTIL I CONTACTED MY AUTO INSURANCE COMPANY (USAA). USAA NOTIFIED ME THAT THE VEHICLE MY HAVE AN AIRBAG RECALL TO CONTACT NISSAN CORPORATE OFFICE AND/OR SEARCH GOOGLE FOR ANY COMPLAINTS AND/OR PROBLEMS RELATED TO THE VEHICLE BEFORE CONSIDERING FILING AN INSURANCE CLAIM REGARDING THIS MATTER.
Mfg Campaign: 11046899
Recall Date: Nov 17, 2017
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING AT APPROXIMATELY 50 MPH DOWN A COUNTRY HIGHWAY THE SUNROOF SHATTERED WITHOUT WARNING. THE ROAD WAS CLEAN AND DRY. I DO NOT BELIEVE THIS WAS THE RESULT OF A ROCK OR BIRD..
Corrective Action:
WHILE DRIVING AT APPROXIMATELY 50 MPH DOWN A COUNTRY HIGHWAY THE SUNROOF SHATTERED WITHOUT WARNING. THE ROAD WAS CLEAN AND DRY. I DO NOT BELIEVE THIS WAS THE RESULT OF A ROCK OR BIRD..
Additional Notes:
WHILE DRIVING AT APPROXIMATELY 50 MPH DOWN A COUNTRY HIGHWAY THE SUNROOF SHATTERED WITHOUT WARNING. THE ROAD WAS CLEAN AND DRY. I DO NOT BELIEVE THIS WAS THE RESULT OF A ROCK OR BIRD..
Mfg Campaign: 11045598
Recall Date: Nov 13, 2017
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE STARTED SHAKING/VIBRATING HEAVILY WHEN SITTING IN TRAFFIC ON A BUSY HIGHWAY JUST THREE WEEKS AFTER PURCHASE WITH THE CHECK ENGINE LIGHT GOING ON THE SAME DAY. IT CONTINUE TO HAVE THUMP/SHAKE/VIBRATION WHEN IDLING (PARKED OR STOP LIGHT) AND GOING AT REDUCED SPEEDS (ROLLING OFF THE GAS PEDAL WHEN PARKING OR IN HEAVY TRAFFIC) AFTER MULTIPLE VISITS TO THE DEALERSHIP. THE VIBRATION SEEMS TO BE ASSOCIATED WITH A CONTINUOUS SUDDEN DIP IN THE RPM AS IT DIPS AND GOES BACK TO TO WHERE IT WAS. THE DEALERSHIP HAS ADJUSTED THE RPM SETTINGS MULTIPLE TIMES AND THE ISSUE SHIFTS FROM VIBRATION TO THUMPING BUT DOES NOT DISAPPEAR, CLEARLY NOT RESOLVING THE ROOT CAUSE. CURRENTLY, I'VE OWNED THE VEHICLE FOR 3 MONTHS AND BELIEVE THERE WILL BE A RECALL FOR SOMETHING IN THE NEAR FUTURE AS A NEW CAR SHOULD NOT HAVE THESE SORT OF ISSUES OUT OF THE GATE. TIMELINE: PURCHASED: 8/7/2017 CHECK ENGINE LIGHT TURN ON: 8/31/17 1ST DEALERSHIP VISIT: 9/1 (FOUND DTC FOR P0300 BUT COULD NOT REPLICATE ISSUE AND CHANGED NOTHING) 2ND VISIT: 10/2: READJUSTED IDLE SPEED AS PER BULL # NTB15-048A 3RD VISIT: 10/21: INCREASED IDLE TO 670 VEHICLE NOW OPERATES WITH LESS POWER AND RPM STILL DIPS AND SURGES (LESS FREQUENTLY BUT STILL OCCURS) CONTACTED NISSAN FOR REPLACEMENT OR RE-PURCHASE AND WAS DENIED PER DEALERSHIP COMMENTS. THEY RECOMMENDED I TAKE TO A DIFFERENT DEALERSHIP 4TH VISIT: 10/28: COULD NOT REPLICATE, NO CHANGES MADE AT THIS POINT, I AM REACHING OUT TO YOU AND BBB. I BOUGHT THIS CAR WITH THE FULL INTENTION OF KEEPING FOR 10+ YEARS, BUT FEEL UNSAFE DRIVING THIS VEHICLE ESPECIALLY CONSIDERING I LIVE IN THE NYC TRI STATE AREA AND TRAFFIC IS JUST A FACT OF LIFE.
Corrective Action:
THE VEHICLE STARTED SHAKING/VIBRATING HEAVILY WHEN SITTING IN TRAFFIC ON A BUSY HIGHWAY JUST THREE WEEKS AFTER PURCHASE WITH THE CHECK ENGINE LIGHT GOING ON THE SAME DAY. IT CONTINUE TO HAVE THUMP/SHAKE/VIBRATION WHEN IDLING (PARKED OR STOP LIGHT) AND GOING AT REDUCED SPEEDS (ROLLING OFF THE GAS PEDAL WHEN PARKING OR IN HEAVY TRAFFIC) AFTER MULTIPLE VISITS TO THE DEALERSHIP. THE VIBRATION SEEMS TO BE ASSOCIATED WITH A CONTINUOUS SUDDEN DIP IN THE RPM AS IT DIPS AND GOES BACK TO TO WHERE IT WAS. THE DEALERSHIP HAS ADJUSTED THE RPM SETTINGS MULTIPLE TIMES AND THE ISSUE SHIFTS FROM VIBRATION TO THUMPING BUT DOES NOT DISAPPEAR, CLEARLY NOT RESOLVING THE ROOT CAUSE. CURRENTLY, I'VE OWNED THE VEHICLE FOR 3 MONTHS AND BELIEVE THERE WILL BE A RECALL FOR SOMETHING IN THE NEAR FUTURE AS A NEW CAR SHOULD NOT HAVE THESE SORT OF ISSUES OUT OF THE GATE. TIMELINE: PURCHASED: 8/7/2017 CHECK ENGINE LIGHT TURN ON: 8/31/17 1ST DEALERSHIP VISIT: 9/1 (FOUND DTC FOR P0300 BUT COULD NOT REPLICATE ISSUE AND CHANGED NOTHING) 2ND VISIT: 10/2: READJUSTED IDLE SPEED AS PER BULL # NTB15-048A 3RD VISIT: 10/21: INCREASED IDLE TO 670 VEHICLE NOW OPERATES WITH LESS POWER AND RPM STILL DIPS AND SURGES (LESS FREQUENTLY BUT STILL OCCURS) CONTACTED NISSAN FOR REPLACEMENT OR RE-PURCHASE AND WAS DENIED PER DEALERSHIP COMMENTS. THEY RECOMMENDED I TAKE TO A DIFFERENT DEALERSHIP 4TH VISIT: 10/28: COULD NOT REPLICATE, NO CHANGES MADE AT THIS POINT, I AM REACHING OUT TO YOU AND BBB. I BOUGHT THIS CAR WITH THE FULL INTENTION OF KEEPING FOR 10+ YEARS, BUT FEEL UNSAFE DRIVING THIS VEHICLE ESPECIALLY CONSIDERING I LIVE IN THE NYC TRI STATE AREA AND TRAFFIC IS JUST A FACT OF LIFE.
Additional Notes:
THE VEHICLE STARTED SHAKING/VIBRATING HEAVILY WHEN SITTING IN TRAFFIC ON A BUSY HIGHWAY JUST THREE WEEKS AFTER PURCHASE WITH THE CHECK ENGINE LIGHT GOING ON THE SAME DAY. IT CONTINUE TO HAVE THUMP/SHAKE/VIBRATION WHEN IDLING (PARKED OR STOP LIGHT) AND GOING AT REDUCED SPEEDS (ROLLING OFF THE GAS PEDAL WHEN PARKING OR IN HEAVY TRAFFIC) AFTER MULTIPLE VISITS TO THE DEALERSHIP. THE VIBRATION SEEMS TO BE ASSOCIATED WITH A CONTINUOUS SUDDEN DIP IN THE RPM AS IT DIPS AND GOES BACK TO TO WHERE IT WAS. THE DEALERSHIP HAS ADJUSTED THE RPM SETTINGS MULTIPLE TIMES AND THE ISSUE SHIFTS FROM VIBRATION TO THUMPING BUT DOES NOT DISAPPEAR, CLEARLY NOT RESOLVING THE ROOT CAUSE. CURRENTLY, I'VE OWNED THE VEHICLE FOR 3 MONTHS AND BELIEVE THERE WILL BE A RECALL FOR SOMETHING IN THE NEAR FUTURE AS A NEW CAR SHOULD NOT HAVE THESE SORT OF ISSUES OUT OF THE GATE. TIMELINE: PURCHASED: 8/7/2017 CHECK ENGINE LIGHT TURN ON: 8/31/17 1ST DEALERSHIP VISIT: 9/1 (FOUND DTC FOR P0300 BUT COULD NOT REPLICATE ISSUE AND CHANGED NOTHING) 2ND VISIT: 10/2: READJUSTED IDLE SPEED AS PER BULL # NTB15-048A 3RD VISIT: 10/21: INCREASED IDLE TO 670 VEHICLE NOW OPERATES WITH LESS POWER AND RPM STILL DIPS AND SURGES (LESS FREQUENTLY BUT STILL OCCURS) CONTACTED NISSAN FOR REPLACEMENT OR RE-PURCHASE AND WAS DENIED PER DEALERSHIP COMMENTS. THEY RECOMMENDED I TAKE TO A DIFFERENT DEALERSHIP 4TH VISIT: 10/28: COULD NOT REPLICATE, NO CHANGES MADE AT THIS POINT, I AM REACHING OUT TO YOU AND BBB. I BOUGHT THIS CAR WITH THE FULL INTENTION OF KEEPING FOR 10+ YEARS, BUT FEEL UNSAFE DRIVING THIS VEHICLE ESPECIALLY CONSIDERING I LIVE IN THE NYC TRI STATE AREA AND TRAFFIC IS JUST A FACT OF LIFE.
Mfg Campaign: 11045414
Recall Date: Nov 12, 2017
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
FRONT EMERGENCY BRAKING SYSTEM FAILED TO BRAKE THE CAR WHEN THERE WAS ANOTHER VEHICLE IN FRONT OF THE CAR AND RESULTED IN A CRASH. MY CAR HIT ANOTHER CAR.
Corrective Action:
FRONT EMERGENCY BRAKING SYSTEM FAILED TO BRAKE THE CAR WHEN THERE WAS ANOTHER VEHICLE IN FRONT OF THE CAR AND RESULTED IN A CRASH. MY CAR HIT ANOTHER CAR.
Additional Notes:
FRONT EMERGENCY BRAKING SYSTEM FAILED TO BRAKE THE CAR WHEN THERE WAS ANOTHER VEHICLE IN FRONT OF THE CAR AND RESULTED IN A CRASH. MY CAR HIT ANOTHER CAR.
Mfg Campaign: 11045246
Recall Date: Nov 10, 2017
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
FRONT EMERGENCY BRAKING SYSTEM FAILED TO BRAKE THE CAR WHEN THERE WAS ANOTHER VEHICLE IN FRONT OF THE CAR AND RESULTED IN A CRASH. MY CAR HIT ANOTHER CAR.
Corrective Action:
FRONT EMERGENCY BRAKING SYSTEM FAILED TO BRAKE THE CAR WHEN THERE WAS ANOTHER VEHICLE IN FRONT OF THE CAR AND RESULTED IN A CRASH. MY CAR HIT ANOTHER CAR.
Additional Notes:
FRONT EMERGENCY BRAKING SYSTEM FAILED TO BRAKE THE CAR WHEN THERE WAS ANOTHER VEHICLE IN FRONT OF THE CAR AND RESULTED IN A CRASH. MY CAR HIT ANOTHER CAR.
Mfg Campaign: 11045246
Recall Date: Nov 10, 2017
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS VEH. HAS FORWARD EMERGENCY BRAKING WHICH NEVER WORKS AS ADVERTISED AND PRESENTED BY NISSAN. A CRASH WILL RESULT EVERY TIME IF YOU FAIL TO BRAKE. DEALER SAYS SYSTEM IS ALIGNED AND THERE ARE NO CODES, BUT IT SIMPLY DOESN'T WORK. I TEST DROVE A SECOND NEW VEH. JUST LIKE MINE, IT FAILED TO WORK TOO. THE NISSAN VIDEO ON FEB SHOWS TWO INDEPENDENT WARNINGS ALONG WITH BRAKING INTERVENTION IF NECESSARY TO PREVENT A COLLISION. WELL, THIS JUST NEVER OCCURS. IT SIMPLY DOES NOT WORK. I'M SURE THERE ARE THOUSANDS OF UNSUSPECTING FOLKS DRIVING THIS VEH. UNDER A FALSE SENSE OF SECURITY. NISSAN WILL NOT ADMIT TO A PROBLEM WITH THIS SYSTEM. I HAVE READ ONLINE THREADS OF OTHERS MAKING THE SAME COMPLAINT I'M MAKING. THIS VEH. WARRANTS INDEPENDENT TESTING AS THIS SYSTEM RELATES TO SAFETY.
Corrective Action:
THIS VEH. HAS FORWARD EMERGENCY BRAKING WHICH NEVER WORKS AS ADVERTISED AND PRESENTED BY NISSAN. A CRASH WILL RESULT EVERY TIME IF YOU FAIL TO BRAKE. DEALER SAYS SYSTEM IS ALIGNED AND THERE ARE NO CODES, BUT IT SIMPLY DOESN'T WORK. I TEST DROVE A SECOND NEW VEH. JUST LIKE MINE, IT FAILED TO WORK TOO. THE NISSAN VIDEO ON FEB SHOWS TWO INDEPENDENT WARNINGS ALONG WITH BRAKING INTERVENTION IF NECESSARY TO PREVENT A COLLISION. WELL, THIS JUST NEVER OCCURS. IT SIMPLY DOES NOT WORK. I'M SURE THERE ARE THOUSANDS OF UNSUSPECTING FOLKS DRIVING THIS VEH. UNDER A FALSE SENSE OF SECURITY. NISSAN WILL NOT ADMIT TO A PROBLEM WITH THIS SYSTEM. I HAVE READ ONLINE THREADS OF OTHERS MAKING THE SAME COMPLAINT I'M MAKING. THIS VEH. WARRANTS INDEPENDENT TESTING AS THIS SYSTEM RELATES TO SAFETY.
Additional Notes:
THIS VEH. HAS FORWARD EMERGENCY BRAKING WHICH NEVER WORKS AS ADVERTISED AND PRESENTED BY NISSAN. A CRASH WILL RESULT EVERY TIME IF YOU FAIL TO BRAKE. DEALER SAYS SYSTEM IS ALIGNED AND THERE ARE NO CODES, BUT IT SIMPLY DOESN'T WORK. I TEST DROVE A SECOND NEW VEH. JUST LIKE MINE, IT FAILED TO WORK TOO. THE NISSAN VIDEO ON FEB SHOWS TWO INDEPENDENT WARNINGS ALONG WITH BRAKING INTERVENTION IF NECESSARY TO PREVENT A COLLISION. WELL, THIS JUST NEVER OCCURS. IT SIMPLY DOES NOT WORK. I'M SURE THERE ARE THOUSANDS OF UNSUSPECTING FOLKS DRIVING THIS VEH. UNDER A FALSE SENSE OF SECURITY. NISSAN WILL NOT ADMIT TO A PROBLEM WITH THIS SYSTEM. I HAVE READ ONLINE THREADS OF OTHERS MAKING THE SAME COMPLAINT I'M MAKING. THIS VEH. WARRANTS INDEPENDENT TESTING AS THIS SYSTEM RELATES TO SAFETY.
Mfg Campaign: 11042565
Recall Date: Nov 2, 2017
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING DOWN THE HIGHWAY AROUND 9:30AM ON 10-27-17 WHEN IT SOUNDED LIKE A GUNSHOT. I THEN HEARD GLASS RAINING DOWN ON THE TOP OF MY SUN SHIELD. MY SUNROOF HAD EXPLODED. I WAS ONLY AROUND TWO VEHICLES WHEN THIS OCCURRED AND THERE WAS NO ROAD DEBRIS. NISSAN STATED THEY WILL LOOK INTO THIS ISSUE BUT THAT I NEED TO TURN A CLAIM INTO MY INSURANCE.
Corrective Action:
I WAS DRIVING DOWN THE HIGHWAY AROUND 9:30AM ON 10-27-17 WHEN IT SOUNDED LIKE A GUNSHOT. I THEN HEARD GLASS RAINING DOWN ON THE TOP OF MY SUN SHIELD. MY SUNROOF HAD EXPLODED. I WAS ONLY AROUND TWO VEHICLES WHEN THIS OCCURRED AND THERE WAS NO ROAD DEBRIS. NISSAN STATED THEY WILL LOOK INTO THIS ISSUE BUT THAT I NEED TO TURN A CLAIM INTO MY INSURANCE.
Additional Notes:
I WAS DRIVING DOWN THE HIGHWAY AROUND 9:30AM ON 10-27-17 WHEN IT SOUNDED LIKE A GUNSHOT. I THEN HEARD GLASS RAINING DOWN ON THE TOP OF MY SUN SHIELD. MY SUNROOF HAD EXPLODED. I WAS ONLY AROUND TWO VEHICLES WHEN THIS OCCURRED AND THERE WAS NO ROAD DEBRIS. NISSAN STATED THEY WILL LOOK INTO THIS ISSUE BUT THAT I NEED TO TURN A CLAIM INTO MY INSURANCE.
Mfg Campaign: 11041037
Recall Date: Oct 30, 2017
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON OCTOBER 11, 2017, THE VEHICLE'S 'INTELLIGENT SAFETY SHIELD' FEATURE CAUSE THE VEHICLE TO UNEXPECTEDLY BRAKE WHILE MOVING AT APPROXIMATELY 65 MPH ON THE INTERSTATE 10 FREEWAY. THIS MALFUNCTION NEARLY CAUSED A SERIOUS ACCIDENT WHICH COULD HAVE RESULTED IN SERIOUS INJURIES. WE IMMEDIATELY CONTACTED THE NISSAN DEALER AND THEY DID HAVE THE VEHICLE TOWED TO THEIR SERVICE DEPARTMENT FOR INSPECTION. THEY HAVE HAD THE VEHICLE FOR APPROXIMATELY 1 WEEK AND ARE NOW CONTACTING US REQUESTING THAT WE PICK UP THE VEHICLE, DESPITE THE FACT THAT THEY HAVE NOT REPAIRED THE VEHICLE OR EVEN KNOW 'EXACTLY WHAT THE PROBLEM IS' IN THEIR OWN WORDS.
Corrective Action:
ON OCTOBER 11, 2017, THE VEHICLE'S 'INTELLIGENT SAFETY SHIELD' FEATURE CAUSE THE VEHICLE TO UNEXPECTEDLY BRAKE WHILE MOVING AT APPROXIMATELY 65 MPH ON THE INTERSTATE 10 FREEWAY. THIS MALFUNCTION NEARLY CAUSED A SERIOUS ACCIDENT WHICH COULD HAVE RESULTED IN SERIOUS INJURIES. WE IMMEDIATELY CONTACTED THE NISSAN DEALER AND THEY DID HAVE THE VEHICLE TOWED TO THEIR SERVICE DEPARTMENT FOR INSPECTION. THEY HAVE HAD THE VEHICLE FOR APPROXIMATELY 1 WEEK AND ARE NOW CONTACTING US REQUESTING THAT WE PICK UP THE VEHICLE, DESPITE THE FACT THAT THEY HAVE NOT REPAIRED THE VEHICLE OR EVEN KNOW 'EXACTLY WHAT THE PROBLEM IS' IN THEIR OWN WORDS.
Additional Notes:
ON OCTOBER 11, 2017, THE VEHICLE'S 'INTELLIGENT SAFETY SHIELD' FEATURE CAUSE THE VEHICLE TO UNEXPECTEDLY BRAKE WHILE MOVING AT APPROXIMATELY 65 MPH ON THE INTERSTATE 10 FREEWAY. THIS MALFUNCTION NEARLY CAUSED A SERIOUS ACCIDENT WHICH COULD HAVE RESULTED IN SERIOUS INJURIES. WE IMMEDIATELY CONTACTED THE NISSAN DEALER AND THEY DID HAVE THE VEHICLE TOWED TO THEIR SERVICE DEPARTMENT FOR INSPECTION. THEY HAVE HAD THE VEHICLE FOR APPROXIMATELY 1 WEEK AND ARE NOW CONTACTING US REQUESTING THAT WE PICK UP THE VEHICLE, DESPITE THE FACT THAT THEY HAVE NOT REPAIRED THE VEHICLE OR EVEN KNOW 'EXACTLY WHAT THE PROBLEM IS' IN THEIR OWN WORDS.
Mfg Campaign: 11035301
Recall Date: Oct 20, 2017
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
ON OCTOBER 11, 2017, THE VEHICLE'S 'INTELLIGENT SAFETY SHIELD' FEATURE CAUSE THE VEHICLE TO UNEXPECTEDLY BRAKE WHILE MOVING AT APPROXIMATELY 65 MPH ON THE INTERSTATE 10 FREEWAY. THIS MALFUNCTION NEARLY CAUSED A SERIOUS ACCIDENT WHICH COULD HAVE RESULTED IN SERIOUS INJURIES. WE IMMEDIATELY CONTACTED THE NISSAN DEALER AND THEY DID HAVE THE VEHICLE TOWED TO THEIR SERVICE DEPARTMENT FOR INSPECTION. THEY HAVE HAD THE VEHICLE FOR APPROXIMATELY 1 WEEK AND ARE NOW CONTACTING US REQUESTING THAT WE PICK UP THE VEHICLE, DESPITE THE FACT THAT THEY HAVE NOT REPAIRED THE VEHICLE OR EVEN KNOW 'EXACTLY WHAT THE PROBLEM IS' IN THEIR OWN WORDS.
Corrective Action:
ON OCTOBER 11, 2017, THE VEHICLE'S 'INTELLIGENT SAFETY SHIELD' FEATURE CAUSE THE VEHICLE TO UNEXPECTEDLY BRAKE WHILE MOVING AT APPROXIMATELY 65 MPH ON THE INTERSTATE 10 FREEWAY. THIS MALFUNCTION NEARLY CAUSED A SERIOUS ACCIDENT WHICH COULD HAVE RESULTED IN SERIOUS INJURIES. WE IMMEDIATELY CONTACTED THE NISSAN DEALER AND THEY DID HAVE THE VEHICLE TOWED TO THEIR SERVICE DEPARTMENT FOR INSPECTION. THEY HAVE HAD THE VEHICLE FOR APPROXIMATELY 1 WEEK AND ARE NOW CONTACTING US REQUESTING THAT WE PICK UP THE VEHICLE, DESPITE THE FACT THAT THEY HAVE NOT REPAIRED THE VEHICLE OR EVEN KNOW 'EXACTLY WHAT THE PROBLEM IS' IN THEIR OWN WORDS.
Additional Notes:
ON OCTOBER 11, 2017, THE VEHICLE'S 'INTELLIGENT SAFETY SHIELD' FEATURE CAUSE THE VEHICLE TO UNEXPECTEDLY BRAKE WHILE MOVING AT APPROXIMATELY 65 MPH ON THE INTERSTATE 10 FREEWAY. THIS MALFUNCTION NEARLY CAUSED A SERIOUS ACCIDENT WHICH COULD HAVE RESULTED IN SERIOUS INJURIES. WE IMMEDIATELY CONTACTED THE NISSAN DEALER AND THEY DID HAVE THE VEHICLE TOWED TO THEIR SERVICE DEPARTMENT FOR INSPECTION. THEY HAVE HAD THE VEHICLE FOR APPROXIMATELY 1 WEEK AND ARE NOW CONTACTING US REQUESTING THAT WE PICK UP THE VEHICLE, DESPITE THE FACT THAT THEY HAVE NOT REPAIRED THE VEHICLE OR EVEN KNOW 'EXACTLY WHAT THE PROBLEM IS' IN THEIR OWN WORDS.
Mfg Campaign: 11035301
Recall Date: Oct 20, 2017
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
YESTERDAY, WHILST DRIVING AT 30 MPH THE FORWARD EMERGENCY BRAKING SYSTEM ACTIVATED. NO CARS, PEDESTRIANS OR OBJECTS WERE IN FRONT OF VEHICLE. ROAD WAS LEVEL AND CAR TRAVELING STRAIGHT. DISPLAY IN CENTRE OF DASH INDICATED " MALFUNCTION" CAR PULLED TO SIDE OF ROAD, SHUT DOWN AND RESTARTED. NO OTHER SIGNS OF PROBLEMS. NO OBJECTS OF ANY SORT WERE IN FRONT OF VEHICLE.
Corrective Action:
YESTERDAY, WHILST DRIVING AT 30 MPH THE FORWARD EMERGENCY BRAKING SYSTEM ACTIVATED. NO CARS, PEDESTRIANS OR OBJECTS WERE IN FRONT OF VEHICLE. ROAD WAS LEVEL AND CAR TRAVELING STRAIGHT. DISPLAY IN CENTRE OF DASH INDICATED " MALFUNCTION" CAR PULLED TO SIDE OF ROAD, SHUT DOWN AND RESTARTED. NO OTHER SIGNS OF PROBLEMS. NO OBJECTS OF ANY SORT WERE IN FRONT OF VEHICLE.
Additional Notes:
YESTERDAY, WHILST DRIVING AT 30 MPH THE FORWARD EMERGENCY BRAKING SYSTEM ACTIVATED. NO CARS, PEDESTRIANS OR OBJECTS WERE IN FRONT OF VEHICLE. ROAD WAS LEVEL AND CAR TRAVELING STRAIGHT. DISPLAY IN CENTRE OF DASH INDICATED " MALFUNCTION" CAR PULLED TO SIDE OF ROAD, SHUT DOWN AND RESTARTED. NO OTHER SIGNS OF PROBLEMS. NO OBJECTS OF ANY SORT WERE IN FRONT OF VEHICLE.
Mfg Campaign: 11033225
Recall Date: Oct 13, 2017
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
YESTERDAY, WHILST DRIVING AT 30 MPH THE FORWARD EMERGENCY BRAKING SYSTEM ACTIVATED. NO CARS, PEDESTRIANS OR OBJECTS WERE IN FRONT OF VEHICLE. ROAD WAS LEVEL AND CAR TRAVELING STRAIGHT. DISPLAY IN CENTRE OF DASH INDICATED " MALFUNCTION" CAR PULLED TO SIDE OF ROAD, SHUT DOWN AND RESTARTED. NO OTHER SIGNS OF PROBLEMS. NO OBJECTS OF ANY SORT WERE IN FRONT OF VEHICLE.
Corrective Action:
YESTERDAY, WHILST DRIVING AT 30 MPH THE FORWARD EMERGENCY BRAKING SYSTEM ACTIVATED. NO CARS, PEDESTRIANS OR OBJECTS WERE IN FRONT OF VEHICLE. ROAD WAS LEVEL AND CAR TRAVELING STRAIGHT. DISPLAY IN CENTRE OF DASH INDICATED " MALFUNCTION" CAR PULLED TO SIDE OF ROAD, SHUT DOWN AND RESTARTED. NO OTHER SIGNS OF PROBLEMS. NO OBJECTS OF ANY SORT WERE IN FRONT OF VEHICLE.
Additional Notes:
YESTERDAY, WHILST DRIVING AT 30 MPH THE FORWARD EMERGENCY BRAKING SYSTEM ACTIVATED. NO CARS, PEDESTRIANS OR OBJECTS WERE IN FRONT OF VEHICLE. ROAD WAS LEVEL AND CAR TRAVELING STRAIGHT. DISPLAY IN CENTRE OF DASH INDICATED " MALFUNCTION" CAR PULLED TO SIDE OF ROAD, SHUT DOWN AND RESTARTED. NO OTHER SIGNS OF PROBLEMS. NO OBJECTS OF ANY SORT WERE IN FRONT OF VEHICLE.
Mfg Campaign: 11033225
Recall Date: Oct 13, 2017
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY GAS GAUGE IS SHOWING FULL AFTER FILL UP BUT NOW IS NOT MOVEING AND SAYS I STILL HAVE A FULL TANK AND THATS NOT POSSIBLE WITH 203 MILES TO EMPTY WHEN NORMALY WHEN I FILL UP ITS OVER 440 MILES TO EMPTY
Corrective Action:
MY GAS GAUGE IS SHOWING FULL AFTER FILL UP BUT NOW IS NOT MOVEING AND SAYS I STILL HAVE A FULL TANK AND THATS NOT POSSIBLE WITH 203 MILES TO EMPTY WHEN NORMALY WHEN I FILL UP ITS OVER 440 MILES TO EMPTY
Additional Notes:
MY GAS GAUGE IS SHOWING FULL AFTER FILL UP BUT NOW IS NOT MOVEING AND SAYS I STILL HAVE A FULL TANK AND THATS NOT POSSIBLE WITH 203 MILES TO EMPTY WHEN NORMALY WHEN I FILL UP ITS OVER 440 MILES TO EMPTY
Mfg Campaign: 11032133
Recall Date: Oct 6, 2017
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE TURNED ON, THE TRANSMISSION ERRONEOUSLY SWITCHED TO REVERSE AND THE VEHICLE MOVED BACKWARDS. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO HALL NISSAN IN CHESAPEAKE, VA, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 400.
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE TURNED ON, THE TRANSMISSION ERRONEOUSLY SWITCHED TO REVERSE AND THE VEHICLE MOVED BACKWARDS. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO HALL NISSAN IN CHESAPEAKE, VA, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 400.
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE TURNED ON, THE TRANSMISSION ERRONEOUSLY SWITCHED TO REVERSE AND THE VEHICLE MOVED BACKWARDS. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO HALL NISSAN IN CHESAPEAKE, VA, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 400.
Mfg Campaign: 11030208
Recall Date: Sep 27, 2017
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