Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R22C8
Recall Date: Feb 16, 2023
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017 Rogue vehicles. Water may leak into and corrode the dash side harness connector.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PC934
Recall Date: Nov 23, 2022
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 Rogue Hybrid vehicles. Contact with the Electronic Control Module (ECM) bracket may damage the engine harness, causing a blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R21B6
Recall Date: Oct 26, 2021
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2017 Nissan Rogue vehicles. The recliner joints on the lower seat frame for the rear seats may have improper welds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 18, 2017
Nissan North America, Inc.
Safety Issue:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Apr 26, 2016
Consumer Complaints
813 ComplaintsNissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
MY PASSENGER AIR BAG LIGHT KEEPS COMING ON SAYING IT'S OFF AND IT'S BEEN HAPPENING FOR AWHILE NOW.
Corrective Action:
MY PASSENGER AIR BAG LIGHT KEEPS COMING ON SAYING IT'S OFF AND IT'S BEEN HAPPENING FOR AWHILE NOW.
Additional Notes:
MY PASSENGER AIR BAG LIGHT KEEPS COMING ON SAYING IT'S OFF AND IT'S BEEN HAPPENING FOR AWHILE NOW.
Mfg Campaign: 11084910
Recall Date: Apr 13, 2018
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
I WAS TRAVELING ON THE INTERSTATE APPROXIMATELY 72 TO 74 MILES PER HOUR WHEN THE STEERING WHEEL LOCKED UP AND I IMMEDIATELY LOST CONTROL OF THE VEHICLE. MY FIRST REACTION WAS TO PRESS THE BRAKES. I THEN WAS THROWN INTO THE MEDIAN AND HIT THE GUARDRAIL AND ALL OF THE DRIVER SIDE AIRBAGS DEPLOYED. I HAD TO SEEK MEDICAL ATTENTION. *DSY
Corrective Action:
I WAS TRAVELING ON THE INTERSTATE APPROXIMATELY 72 TO 74 MILES PER HOUR WHEN THE STEERING WHEEL LOCKED UP AND I IMMEDIATELY LOST CONTROL OF THE VEHICLE. MY FIRST REACTION WAS TO PRESS THE BRAKES. I THEN WAS THROWN INTO THE MEDIAN AND HIT THE GUARDRAIL AND ALL OF THE DRIVER SIDE AIRBAGS DEPLOYED. I HAD TO SEEK MEDICAL ATTENTION. *DSY
Additional Notes:
I WAS TRAVELING ON THE INTERSTATE APPROXIMATELY 72 TO 74 MILES PER HOUR WHEN THE STEERING WHEEL LOCKED UP AND I IMMEDIATELY LOST CONTROL OF THE VEHICLE. MY FIRST REACTION WAS TO PRESS THE BRAKES. I THEN WAS THROWN INTO THE MEDIAN AND HIT THE GUARDRAIL AND ALL OF THE DRIVER SIDE AIRBAGS DEPLOYED. I HAD TO SEEK MEDICAL ATTENTION. *DSY
Mfg Campaign: 11084776
Recall Date: Apr 12, 2018
Nissan North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL, SEEN ON WWW. CARS. COM THAT AIRBAGS ON PASSENGER SIDE ARE REVEALED BUT NISSAN SAID ITS NOT STEERING, YOU HAVE TO CONSTANTLY FIGHT WITH THE STEERING TO KEEP CAR ON ROAD
Corrective Action:
TAKATA RECALL, SEEN ON WWW. CARS. COM THAT AIRBAGS ON PASSENGER SIDE ARE REVEALED BUT NISSAN SAID ITS NOT STEERING, YOU HAVE TO CONSTANTLY FIGHT WITH THE STEERING TO KEEP CAR ON ROAD
Additional Notes:
TAKATA RECALL, SEEN ON WWW. CARS. COM THAT AIRBAGS ON PASSENGER SIDE ARE REVEALED BUT NISSAN SAID ITS NOT STEERING, YOU HAVE TO CONSTANTLY FIGHT WITH THE STEERING TO KEEP CAR ON ROAD
Mfg Campaign: 11084508
Recall Date: Apr 11, 2018
Nissan North America, Inc.
Defect Description:
STEERING
Potential Consequences:
TAKATA RECALL, SEEN ON WWW. CARS. COM THAT AIRBAGS ON PASSENGER SIDE ARE REVEALED BUT NISSAN SAID ITS NOT STEERING, YOU HAVE TO CONSTANTLY FIGHT WITH THE STEERING TO KEEP CAR ON ROAD
Corrective Action:
TAKATA RECALL, SEEN ON WWW. CARS. COM THAT AIRBAGS ON PASSENGER SIDE ARE REVEALED BUT NISSAN SAID ITS NOT STEERING, YOU HAVE TO CONSTANTLY FIGHT WITH THE STEERING TO KEEP CAR ON ROAD
Additional Notes:
TAKATA RECALL, SEEN ON WWW. CARS. COM THAT AIRBAGS ON PASSENGER SIDE ARE REVEALED BUT NISSAN SAID ITS NOT STEERING, YOU HAVE TO CONSTANTLY FIGHT WITH THE STEERING TO KEEP CAR ON ROAD
Mfg Campaign: 11084508
Recall Date: Apr 11, 2018
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2017-NISSAN ROGUE SPORT; DRIVING ON HWY 41, THE ROGUE LOSES POWER/POWER FAILURE AND ALMOST COMES TO A COMPLETE STOP. THE ROGUE THEN COMES BACK UP AND CONTINUES UP HWY 41. THE REAR STOP LIGHTS DID NOT COME ON WHEN THE POWER WENT DOWN. I WAS ON A 5 LANE HWY AND COULD HAVE BEEN HIT FROM BEHIND. ALSO, WOULD NOT HAVE BEEN ABLE TO GET OUT OF THE CAR SINCE I WAS IN THE MIDDLE LANE. IN SPEAKING WITH THE DEALERSHIPS, THIS APPEARS TO BE A KNOWN ISSUE. I TOOK IT TO AUTONATION NISSAN THEY KEPT IT FOR TWO DAYS. WHEN I PICKED THE ROGUE UP FROM THEIR CALL, IT DID NOT AND HAS NOT DRIVEN THE SAME; I EXPLAINED THIS TO THE TECH. WHEN HE TEST DROVE IT WITH US, HE GUNNED IT GOING UP A HILL, THE ENGINE JUST RACED, THE CAR DID NOTHING. HE IMMEDIATELY TURNED TO A DOWNHILL RD AND TOOK THE CAR BACK TOT THE DEALERSHIP. THIS IS A MAJOR SAFETY ISSUE WHICH I'VE BEEN THROUGH THIS BEFORE WITH NISSAN. EVERYONE AT THE DEALERSHIPS WANTS TO SAY AND TALK ABOUT ELECTRICAL ISSUES, FIRST THING THE CHECK. I SPOKE WITH A PERSON AT THE DEALERSHIP THAT ADVISED THEY DO WHAT NISSAN TELLS THEM TO DO. SO IT APPEARS THE SAFETY ISSUE CONTINUES, NISSAN HAS THE RESET THE COMPUTER TO NEW SETTINGS AND THE PROBLEMS AND SAFETY ISSUE IN OUR OPINION IS NEVER ADDRESSED. I NOW HAVE A 2017 ROGUE SPORT WITH SAFETY ISSUES AND SOUNDS LIKE AN OLD CAR ON ITS LAST LEG AFTER THE DEALERSHIP IS DONE WITH IT. ITS TIME NISSAN STEPS UP TO THE PLATE AND FIXES THE PROBLEM.
Corrective Action:
2017-NISSAN ROGUE SPORT; DRIVING ON HWY 41, THE ROGUE LOSES POWER/POWER FAILURE AND ALMOST COMES TO A COMPLETE STOP. THE ROGUE THEN COMES BACK UP AND CONTINUES UP HWY 41. THE REAR STOP LIGHTS DID NOT COME ON WHEN THE POWER WENT DOWN. I WAS ON A 5 LANE HWY AND COULD HAVE BEEN HIT FROM BEHIND. ALSO, WOULD NOT HAVE BEEN ABLE TO GET OUT OF THE CAR SINCE I WAS IN THE MIDDLE LANE. IN SPEAKING WITH THE DEALERSHIPS, THIS APPEARS TO BE A KNOWN ISSUE. I TOOK IT TO AUTONATION NISSAN THEY KEPT IT FOR TWO DAYS. WHEN I PICKED THE ROGUE UP FROM THEIR CALL, IT DID NOT AND HAS NOT DRIVEN THE SAME; I EXPLAINED THIS TO THE TECH. WHEN HE TEST DROVE IT WITH US, HE GUNNED IT GOING UP A HILL, THE ENGINE JUST RACED, THE CAR DID NOTHING. HE IMMEDIATELY TURNED TO A DOWNHILL RD AND TOOK THE CAR BACK TOT THE DEALERSHIP. THIS IS A MAJOR SAFETY ISSUE WHICH I'VE BEEN THROUGH THIS BEFORE WITH NISSAN. EVERYONE AT THE DEALERSHIPS WANTS TO SAY AND TALK ABOUT ELECTRICAL ISSUES, FIRST THING THE CHECK. I SPOKE WITH A PERSON AT THE DEALERSHIP THAT ADVISED THEY DO WHAT NISSAN TELLS THEM TO DO. SO IT APPEARS THE SAFETY ISSUE CONTINUES, NISSAN HAS THE RESET THE COMPUTER TO NEW SETTINGS AND THE PROBLEMS AND SAFETY ISSUE IN OUR OPINION IS NEVER ADDRESSED. I NOW HAVE A 2017 ROGUE SPORT WITH SAFETY ISSUES AND SOUNDS LIKE AN OLD CAR ON ITS LAST LEG AFTER THE DEALERSHIP IS DONE WITH IT. ITS TIME NISSAN STEPS UP TO THE PLATE AND FIXES THE PROBLEM.
Additional Notes:
2017-NISSAN ROGUE SPORT; DRIVING ON HWY 41, THE ROGUE LOSES POWER/POWER FAILURE AND ALMOST COMES TO A COMPLETE STOP. THE ROGUE THEN COMES BACK UP AND CONTINUES UP HWY 41. THE REAR STOP LIGHTS DID NOT COME ON WHEN THE POWER WENT DOWN. I WAS ON A 5 LANE HWY AND COULD HAVE BEEN HIT FROM BEHIND. ALSO, WOULD NOT HAVE BEEN ABLE TO GET OUT OF THE CAR SINCE I WAS IN THE MIDDLE LANE. IN SPEAKING WITH THE DEALERSHIPS, THIS APPEARS TO BE A KNOWN ISSUE. I TOOK IT TO AUTONATION NISSAN THEY KEPT IT FOR TWO DAYS. WHEN I PICKED THE ROGUE UP FROM THEIR CALL, IT DID NOT AND HAS NOT DRIVEN THE SAME; I EXPLAINED THIS TO THE TECH. WHEN HE TEST DROVE IT WITH US, HE GUNNED IT GOING UP A HILL, THE ENGINE JUST RACED, THE CAR DID NOTHING. HE IMMEDIATELY TURNED TO A DOWNHILL RD AND TOOK THE CAR BACK TOT THE DEALERSHIP. THIS IS A MAJOR SAFETY ISSUE WHICH I'VE BEEN THROUGH THIS BEFORE WITH NISSAN. EVERYONE AT THE DEALERSHIPS WANTS TO SAY AND TALK ABOUT ELECTRICAL ISSUES, FIRST THING THE CHECK. I SPOKE WITH A PERSON AT THE DEALERSHIP THAT ADVISED THEY DO WHAT NISSAN TELLS THEM TO DO. SO IT APPEARS THE SAFETY ISSUE CONTINUES, NISSAN HAS THE RESET THE COMPUTER TO NEW SETTINGS AND THE PROBLEMS AND SAFETY ISSUE IN OUR OPINION IS NEVER ADDRESSED. I NOW HAVE A 2017 ROGUE SPORT WITH SAFETY ISSUES AND SOUNDS LIKE AN OLD CAR ON ITS LAST LEG AFTER THE DEALERSHIP IS DONE WITH IT. ITS TIME NISSAN STEPS UP TO THE PLATE AND FIXES THE PROBLEM.
Mfg Campaign: 11084001
Recall Date: Apr 9, 2018
Nissan North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2017-NISSAN ROGUE SPORT; DRIVING ON HWY 41, THE ROGUE LOSES POWER/POWER FAILURE AND ALMOST COMES TO A COMPLETE STOP. THE ROGUE THEN COMES BACK UP AND CONTINUES UP HWY 41. THE REAR STOP LIGHTS DID NOT COME ON WHEN THE POWER WENT DOWN. I WAS ON A 5 LANE HWY AND COULD HAVE BEEN HIT FROM BEHIND. ALSO, WOULD NOT HAVE BEEN ABLE TO GET OUT OF THE CAR SINCE I WAS IN THE MIDDLE LANE. IN SPEAKING WITH THE DEALERSHIPS, THIS APPEARS TO BE A KNOWN ISSUE. I TOOK IT TO AUTONATION NISSAN THEY KEPT IT FOR TWO DAYS. WHEN I PICKED THE ROGUE UP FROM THEIR CALL, IT DID NOT AND HAS NOT DRIVEN THE SAME; I EXPLAINED THIS TO THE TECH. WHEN HE TEST DROVE IT WITH US, HE GUNNED IT GOING UP A HILL, THE ENGINE JUST RACED, THE CAR DID NOTHING. HE IMMEDIATELY TURNED TO A DOWNHILL RD AND TOOK THE CAR BACK TOT THE DEALERSHIP. THIS IS A MAJOR SAFETY ISSUE WHICH I'VE BEEN THROUGH THIS BEFORE WITH NISSAN. EVERYONE AT THE DEALERSHIPS WANTS TO SAY AND TALK ABOUT ELECTRICAL ISSUES, FIRST THING THE CHECK. I SPOKE WITH A PERSON AT THE DEALERSHIP THAT ADVISED THEY DO WHAT NISSAN TELLS THEM TO DO. SO IT APPEARS THE SAFETY ISSUE CONTINUES, NISSAN HAS THE RESET THE COMPUTER TO NEW SETTINGS AND THE PROBLEMS AND SAFETY ISSUE IN OUR OPINION IS NEVER ADDRESSED. I NOW HAVE A 2017 ROGUE SPORT WITH SAFETY ISSUES AND SOUNDS LIKE AN OLD CAR ON ITS LAST LEG AFTER THE DEALERSHIP IS DONE WITH IT. ITS TIME NISSAN STEPS UP TO THE PLATE AND FIXES THE PROBLEM.
Corrective Action:
2017-NISSAN ROGUE SPORT; DRIVING ON HWY 41, THE ROGUE LOSES POWER/POWER FAILURE AND ALMOST COMES TO A COMPLETE STOP. THE ROGUE THEN COMES BACK UP AND CONTINUES UP HWY 41. THE REAR STOP LIGHTS DID NOT COME ON WHEN THE POWER WENT DOWN. I WAS ON A 5 LANE HWY AND COULD HAVE BEEN HIT FROM BEHIND. ALSO, WOULD NOT HAVE BEEN ABLE TO GET OUT OF THE CAR SINCE I WAS IN THE MIDDLE LANE. IN SPEAKING WITH THE DEALERSHIPS, THIS APPEARS TO BE A KNOWN ISSUE. I TOOK IT TO AUTONATION NISSAN THEY KEPT IT FOR TWO DAYS. WHEN I PICKED THE ROGUE UP FROM THEIR CALL, IT DID NOT AND HAS NOT DRIVEN THE SAME; I EXPLAINED THIS TO THE TECH. WHEN HE TEST DROVE IT WITH US, HE GUNNED IT GOING UP A HILL, THE ENGINE JUST RACED, THE CAR DID NOTHING. HE IMMEDIATELY TURNED TO A DOWNHILL RD AND TOOK THE CAR BACK TOT THE DEALERSHIP. THIS IS A MAJOR SAFETY ISSUE WHICH I'VE BEEN THROUGH THIS BEFORE WITH NISSAN. EVERYONE AT THE DEALERSHIPS WANTS TO SAY AND TALK ABOUT ELECTRICAL ISSUES, FIRST THING THE CHECK. I SPOKE WITH A PERSON AT THE DEALERSHIP THAT ADVISED THEY DO WHAT NISSAN TELLS THEM TO DO. SO IT APPEARS THE SAFETY ISSUE CONTINUES, NISSAN HAS THE RESET THE COMPUTER TO NEW SETTINGS AND THE PROBLEMS AND SAFETY ISSUE IN OUR OPINION IS NEVER ADDRESSED. I NOW HAVE A 2017 ROGUE SPORT WITH SAFETY ISSUES AND SOUNDS LIKE AN OLD CAR ON ITS LAST LEG AFTER THE DEALERSHIP IS DONE WITH IT. ITS TIME NISSAN STEPS UP TO THE PLATE AND FIXES THE PROBLEM.
Additional Notes:
2017-NISSAN ROGUE SPORT; DRIVING ON HWY 41, THE ROGUE LOSES POWER/POWER FAILURE AND ALMOST COMES TO A COMPLETE STOP. THE ROGUE THEN COMES BACK UP AND CONTINUES UP HWY 41. THE REAR STOP LIGHTS DID NOT COME ON WHEN THE POWER WENT DOWN. I WAS ON A 5 LANE HWY AND COULD HAVE BEEN HIT FROM BEHIND. ALSO, WOULD NOT HAVE BEEN ABLE TO GET OUT OF THE CAR SINCE I WAS IN THE MIDDLE LANE. IN SPEAKING WITH THE DEALERSHIPS, THIS APPEARS TO BE A KNOWN ISSUE. I TOOK IT TO AUTONATION NISSAN THEY KEPT IT FOR TWO DAYS. WHEN I PICKED THE ROGUE UP FROM THEIR CALL, IT DID NOT AND HAS NOT DRIVEN THE SAME; I EXPLAINED THIS TO THE TECH. WHEN HE TEST DROVE IT WITH US, HE GUNNED IT GOING UP A HILL, THE ENGINE JUST RACED, THE CAR DID NOTHING. HE IMMEDIATELY TURNED TO A DOWNHILL RD AND TOOK THE CAR BACK TOT THE DEALERSHIP. THIS IS A MAJOR SAFETY ISSUE WHICH I'VE BEEN THROUGH THIS BEFORE WITH NISSAN. EVERYONE AT THE DEALERSHIPS WANTS TO SAY AND TALK ABOUT ELECTRICAL ISSUES, FIRST THING THE CHECK. I SPOKE WITH A PERSON AT THE DEALERSHIP THAT ADVISED THEY DO WHAT NISSAN TELLS THEM TO DO. SO IT APPEARS THE SAFETY ISSUE CONTINUES, NISSAN HAS THE RESET THE COMPUTER TO NEW SETTINGS AND THE PROBLEMS AND SAFETY ISSUE IN OUR OPINION IS NEVER ADDRESSED. I NOW HAVE A 2017 ROGUE SPORT WITH SAFETY ISSUES AND SOUNDS LIKE AN OLD CAR ON ITS LAST LEG AFTER THE DEALERSHIP IS DONE WITH IT. ITS TIME NISSAN STEPS UP TO THE PLATE AND FIXES THE PROBLEM.
Mfg Campaign: 11084001
Recall Date: Apr 9, 2018
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
2017-NISSAN ROGUE SPORT; DRIVING ON HWY 41, THE ROGUE LOSES POWER/POWER FAILURE AND ALMOST COMES TO A COMPLETE STOP. THE ROGUE THEN COMES BACK UP AND CONTINUES UP HWY 41. THE REAR STOP LIGHTS DID NOT COME ON WHEN THE POWER WENT DOWN. I WAS ON A 5 LANE HWY AND COULD HAVE BEEN HIT FROM BEHIND. ALSO, WOULD NOT HAVE BEEN ABLE TO GET OUT OF THE CAR SINCE I WAS IN THE MIDDLE LANE. IN SPEAKING WITH THE DEALERSHIPS, THIS APPEARS TO BE A KNOWN ISSUE. I TOOK IT TO AUTONATION NISSAN THEY KEPT IT FOR TWO DAYS. WHEN I PICKED THE ROGUE UP FROM THEIR CALL, IT DID NOT AND HAS NOT DRIVEN THE SAME; I EXPLAINED THIS TO THE TECH. WHEN HE TEST DROVE IT WITH US, HE GUNNED IT GOING UP A HILL, THE ENGINE JUST RACED, THE CAR DID NOTHING. HE IMMEDIATELY TURNED TO A DOWNHILL RD AND TOOK THE CAR BACK TOT THE DEALERSHIP. THIS IS A MAJOR SAFETY ISSUE WHICH I'VE BEEN THROUGH THIS BEFORE WITH NISSAN. EVERYONE AT THE DEALERSHIPS WANTS TO SAY AND TALK ABOUT ELECTRICAL ISSUES, FIRST THING THE CHECK. I SPOKE WITH A PERSON AT THE DEALERSHIP THAT ADVISED THEY DO WHAT NISSAN TELLS THEM TO DO. SO IT APPEARS THE SAFETY ISSUE CONTINUES, NISSAN HAS THE RESET THE COMPUTER TO NEW SETTINGS AND THE PROBLEMS AND SAFETY ISSUE IN OUR OPINION IS NEVER ADDRESSED. I NOW HAVE A 2017 ROGUE SPORT WITH SAFETY ISSUES AND SOUNDS LIKE AN OLD CAR ON ITS LAST LEG AFTER THE DEALERSHIP IS DONE WITH IT. ITS TIME NISSAN STEPS UP TO THE PLATE AND FIXES THE PROBLEM.
Corrective Action:
2017-NISSAN ROGUE SPORT; DRIVING ON HWY 41, THE ROGUE LOSES POWER/POWER FAILURE AND ALMOST COMES TO A COMPLETE STOP. THE ROGUE THEN COMES BACK UP AND CONTINUES UP HWY 41. THE REAR STOP LIGHTS DID NOT COME ON WHEN THE POWER WENT DOWN. I WAS ON A 5 LANE HWY AND COULD HAVE BEEN HIT FROM BEHIND. ALSO, WOULD NOT HAVE BEEN ABLE TO GET OUT OF THE CAR SINCE I WAS IN THE MIDDLE LANE. IN SPEAKING WITH THE DEALERSHIPS, THIS APPEARS TO BE A KNOWN ISSUE. I TOOK IT TO AUTONATION NISSAN THEY KEPT IT FOR TWO DAYS. WHEN I PICKED THE ROGUE UP FROM THEIR CALL, IT DID NOT AND HAS NOT DRIVEN THE SAME; I EXPLAINED THIS TO THE TECH. WHEN HE TEST DROVE IT WITH US, HE GUNNED IT GOING UP A HILL, THE ENGINE JUST RACED, THE CAR DID NOTHING. HE IMMEDIATELY TURNED TO A DOWNHILL RD AND TOOK THE CAR BACK TOT THE DEALERSHIP. THIS IS A MAJOR SAFETY ISSUE WHICH I'VE BEEN THROUGH THIS BEFORE WITH NISSAN. EVERYONE AT THE DEALERSHIPS WANTS TO SAY AND TALK ABOUT ELECTRICAL ISSUES, FIRST THING THE CHECK. I SPOKE WITH A PERSON AT THE DEALERSHIP THAT ADVISED THEY DO WHAT NISSAN TELLS THEM TO DO. SO IT APPEARS THE SAFETY ISSUE CONTINUES, NISSAN HAS THE RESET THE COMPUTER TO NEW SETTINGS AND THE PROBLEMS AND SAFETY ISSUE IN OUR OPINION IS NEVER ADDRESSED. I NOW HAVE A 2017 ROGUE SPORT WITH SAFETY ISSUES AND SOUNDS LIKE AN OLD CAR ON ITS LAST LEG AFTER THE DEALERSHIP IS DONE WITH IT. ITS TIME NISSAN STEPS UP TO THE PLATE AND FIXES THE PROBLEM.
Additional Notes:
2017-NISSAN ROGUE SPORT; DRIVING ON HWY 41, THE ROGUE LOSES POWER/POWER FAILURE AND ALMOST COMES TO A COMPLETE STOP. THE ROGUE THEN COMES BACK UP AND CONTINUES UP HWY 41. THE REAR STOP LIGHTS DID NOT COME ON WHEN THE POWER WENT DOWN. I WAS ON A 5 LANE HWY AND COULD HAVE BEEN HIT FROM BEHIND. ALSO, WOULD NOT HAVE BEEN ABLE TO GET OUT OF THE CAR SINCE I WAS IN THE MIDDLE LANE. IN SPEAKING WITH THE DEALERSHIPS, THIS APPEARS TO BE A KNOWN ISSUE. I TOOK IT TO AUTONATION NISSAN THEY KEPT IT FOR TWO DAYS. WHEN I PICKED THE ROGUE UP FROM THEIR CALL, IT DID NOT AND HAS NOT DRIVEN THE SAME; I EXPLAINED THIS TO THE TECH. WHEN HE TEST DROVE IT WITH US, HE GUNNED IT GOING UP A HILL, THE ENGINE JUST RACED, THE CAR DID NOTHING. HE IMMEDIATELY TURNED TO A DOWNHILL RD AND TOOK THE CAR BACK TOT THE DEALERSHIP. THIS IS A MAJOR SAFETY ISSUE WHICH I'VE BEEN THROUGH THIS BEFORE WITH NISSAN. EVERYONE AT THE DEALERSHIPS WANTS TO SAY AND TALK ABOUT ELECTRICAL ISSUES, FIRST THING THE CHECK. I SPOKE WITH A PERSON AT THE DEALERSHIP THAT ADVISED THEY DO WHAT NISSAN TELLS THEM TO DO. SO IT APPEARS THE SAFETY ISSUE CONTINUES, NISSAN HAS THE RESET THE COMPUTER TO NEW SETTINGS AND THE PROBLEMS AND SAFETY ISSUE IN OUR OPINION IS NEVER ADDRESSED. I NOW HAVE A 2017 ROGUE SPORT WITH SAFETY ISSUES AND SOUNDS LIKE AN OLD CAR ON ITS LAST LEG AFTER THE DEALERSHIP IS DONE WITH IT. ITS TIME NISSAN STEPS UP TO THE PLATE AND FIXES THE PROBLEM.
Mfg Campaign: 11084001
Recall Date: Apr 9, 2018
Nissan North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN YOU CROSS OVER RAILROAD TRACKS THAT HAVE OVERHEAD ELECTRICAL POWER; IE. COMMUTER RAIL TRACKS IN URBAN / SUBURBAN MARKETS; THE FRONT END COLLISION CAMERA THINKS YOU ARE ABOUT TO HAVE A "FRONT END" COLLISION, EVEN THOUGH THERE ARE NO OBJECTS IN FRONT OF YOU. THE SUV WILL STOP DEAD IN ITS TRACKS AND THE STALL OUT. WHEN FIRST REPORTED TO NISSAN IN EARLY DECEMBER , 2017 THEY STATED THAT I WAS ONLY THE 4TH CASE NATIONALLY TO REPORT THIS & THE FIRST THE DALLAS, TX GENERAL MARKET AREA. AFTER MUCH DISCUSSION, THEY PULLED MY VEHICLE IN MID-JANUARY AND PROVIDED A RENTAL CAR. THEY CLAIMED THERE WAS A SOFTWARE GLITCH THAT HAS ONLY BEEN REPORTED IN THE SAME MAKE, MODEL & YEAR AS MY SUV. THEY BELIEVE THE FRONT END CAMERA IS NOT PROPERLY INSULATED FROM THE OVER HEAD ELECTRICAL MAGNETIC FIELD GENERATED BY OVERHEAD POWER LINES ON THE RAIL TRACKS. MY SUV HAS STALLED OUT TWICE AT THE SAME RAIL CROSSING. LAST WEEK I WAS INFORMED THERE WERE OVER 40 CASES NATIONALLY REPORTED AND ABOUT 5 CASES IN THE DALLAS MARKET, INCLUDING FORT WORTH. THEY FURTHER STATED THAT SEVERAL VEHICLES ARE MORE "OCCURRENCES" THAN MINE. NEITHER THE DEALERSHIP OR NISSAN THEMSELVES WILL NOT COMMUNICATE ANY OPINIONS IN WRITING TO ME. THIS IS MY OPEN CASE #[XXX], [XXX] . YOU MAY CONTACT NISSAN AT 1-800 NISSAN-1, #7. MY NUMBER IS [XXX],OR [XXX] I HAVE NOT HAD THE USE OF MY VEHICLE FOR ALMOST 50 DAYS. IN MY OPINION NISSAN HAS BEEN BOTH VAGUE & EVASIVE WITH THEIR RESPONSE AND COURSE OF ACTION. IN ADDITION, THEY ARE NOT SURE IF THIS PROBLEM AT ALL. MY CONCERN IS; "IF NISSAN CAN NOT VALIDATE THE PROBLEM; HOW CAN THEY VALIDATE THE FIX AND WILL IT WORK"? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
WHEN YOU CROSS OVER RAILROAD TRACKS THAT HAVE OVERHEAD ELECTRICAL POWER; IE. COMMUTER RAIL TRACKS IN URBAN / SUBURBAN MARKETS; THE FRONT END COLLISION CAMERA THINKS YOU ARE ABOUT TO HAVE A "FRONT END" COLLISION, EVEN THOUGH THERE ARE NO OBJECTS IN FRONT OF YOU. THE SUV WILL STOP DEAD IN ITS TRACKS AND THE STALL OUT. WHEN FIRST REPORTED TO NISSAN IN EARLY DECEMBER , 2017 THEY STATED THAT I WAS ONLY THE 4TH CASE NATIONALLY TO REPORT THIS & THE FIRST THE DALLAS, TX GENERAL MARKET AREA. AFTER MUCH DISCUSSION, THEY PULLED MY VEHICLE IN MID-JANUARY AND PROVIDED A RENTAL CAR. THEY CLAIMED THERE WAS A SOFTWARE GLITCH THAT HAS ONLY BEEN REPORTED IN THE SAME MAKE, MODEL & YEAR AS MY SUV. THEY BELIEVE THE FRONT END CAMERA IS NOT PROPERLY INSULATED FROM THE OVER HEAD ELECTRICAL MAGNETIC FIELD GENERATED BY OVERHEAD POWER LINES ON THE RAIL TRACKS. MY SUV HAS STALLED OUT TWICE AT THE SAME RAIL CROSSING. LAST WEEK I WAS INFORMED THERE WERE OVER 40 CASES NATIONALLY REPORTED AND ABOUT 5 CASES IN THE DALLAS MARKET, INCLUDING FORT WORTH. THEY FURTHER STATED THAT SEVERAL VEHICLES ARE MORE "OCCURRENCES" THAN MINE. NEITHER THE DEALERSHIP OR NISSAN THEMSELVES WILL NOT COMMUNICATE ANY OPINIONS IN WRITING TO ME. THIS IS MY OPEN CASE #[XXX], [XXX] . YOU MAY CONTACT NISSAN AT 1-800 NISSAN-1, #7. MY NUMBER IS [XXX],OR [XXX] I HAVE NOT HAD THE USE OF MY VEHICLE FOR ALMOST 50 DAYS. IN MY OPINION NISSAN HAS BEEN BOTH VAGUE & EVASIVE WITH THEIR RESPONSE AND COURSE OF ACTION. IN ADDITION, THEY ARE NOT SURE IF THIS PROBLEM AT ALL. MY CONCERN IS; "IF NISSAN CAN NOT VALIDATE THE PROBLEM; HOW CAN THEY VALIDATE THE FIX AND WILL IT WORK"? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
WHEN YOU CROSS OVER RAILROAD TRACKS THAT HAVE OVERHEAD ELECTRICAL POWER; IE. COMMUTER RAIL TRACKS IN URBAN / SUBURBAN MARKETS; THE FRONT END COLLISION CAMERA THINKS YOU ARE ABOUT TO HAVE A "FRONT END" COLLISION, EVEN THOUGH THERE ARE NO OBJECTS IN FRONT OF YOU. THE SUV WILL STOP DEAD IN ITS TRACKS AND THE STALL OUT. WHEN FIRST REPORTED TO NISSAN IN EARLY DECEMBER , 2017 THEY STATED THAT I WAS ONLY THE 4TH CASE NATIONALLY TO REPORT THIS & THE FIRST THE DALLAS, TX GENERAL MARKET AREA. AFTER MUCH DISCUSSION, THEY PULLED MY VEHICLE IN MID-JANUARY AND PROVIDED A RENTAL CAR. THEY CLAIMED THERE WAS A SOFTWARE GLITCH THAT HAS ONLY BEEN REPORTED IN THE SAME MAKE, MODEL & YEAR AS MY SUV. THEY BELIEVE THE FRONT END CAMERA IS NOT PROPERLY INSULATED FROM THE OVER HEAD ELECTRICAL MAGNETIC FIELD GENERATED BY OVERHEAD POWER LINES ON THE RAIL TRACKS. MY SUV HAS STALLED OUT TWICE AT THE SAME RAIL CROSSING. LAST WEEK I WAS INFORMED THERE WERE OVER 40 CASES NATIONALLY REPORTED AND ABOUT 5 CASES IN THE DALLAS MARKET, INCLUDING FORT WORTH. THEY FURTHER STATED THAT SEVERAL VEHICLES ARE MORE "OCCURRENCES" THAN MINE. NEITHER THE DEALERSHIP OR NISSAN THEMSELVES WILL NOT COMMUNICATE ANY OPINIONS IN WRITING TO ME. THIS IS MY OPEN CASE #[XXX], [XXX] . YOU MAY CONTACT NISSAN AT 1-800 NISSAN-1, #7. MY NUMBER IS [XXX],OR [XXX] I HAVE NOT HAD THE USE OF MY VEHICLE FOR ALMOST 50 DAYS. IN MY OPINION NISSAN HAS BEEN BOTH VAGUE & EVASIVE WITH THEIR RESPONSE AND COURSE OF ACTION. IN ADDITION, THEY ARE NOT SURE IF THIS PROBLEM AT ALL. MY CONCERN IS; "IF NISSAN CAN NOT VALIDATE THE PROBLEM; HOW CAN THEY VALIDATE THE FIX AND WILL IT WORK"? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11079453
Recall Date: Mar 14, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT THE FORWARD EMERGENCY BRAKING PACKAGE FUNCTION FAILED TO PROVIDE A WARNING AND DID NOT BRAKE WITHOUT THE CONTACT APPLYING FORCE TO THE BRAKE PEDAL. THE DEALER (WEST PALM BEACH NISSAN, 3870 W BLUE HERON BLVD, RIVIERA BEACH, FL 33404, (561) 612-4825) WAS NOTIFIED AND TESTED THE VEHICLE, CONSUMER WAS LATER TOLD THAT TEST WAS UNOFFICIAL AS CORPORATE SAID TOLD THEM THEY COULDN'T TEST FEATURE. DELRAY NISSAN SAID THE SAME FEATURE IN INFINITI QX60 WORK PERFECTLY SO DOES CRUISE CONTROL BRAKING IN BOTH VEHICLES. HOWEVER WITHOUT CRUISE CONTROL ACTIVATED THE NISSAN FORWARD COLLISION SEEMS NOT WORK. THE APPROXIMATE FAILURE MILEAGE WAS 130. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT THE FORWARD EMERGENCY BRAKING PACKAGE FUNCTION FAILED TO PROVIDE A WARNING AND DID NOT BRAKE WITHOUT THE CONTACT APPLYING FORCE TO THE BRAKE PEDAL. THE DEALER (WEST PALM BEACH NISSAN, 3870 W BLUE HERON BLVD, RIVIERA BEACH, FL 33404, (561) 612-4825) WAS NOTIFIED AND TESTED THE VEHICLE, CONSUMER WAS LATER TOLD THAT TEST WAS UNOFFICIAL AS CORPORATE SAID TOLD THEM THEY COULDN'T TEST FEATURE. DELRAY NISSAN SAID THE SAME FEATURE IN INFINITI QX60 WORK PERFECTLY SO DOES CRUISE CONTROL BRAKING IN BOTH VEHICLES. HOWEVER WITHOUT CRUISE CONTROL ACTIVATED THE NISSAN FORWARD COLLISION SEEMS NOT WORK. THE APPROXIMATE FAILURE MILEAGE WAS 130. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. THE CONTACT STATED THAT THE FORWARD EMERGENCY BRAKING PACKAGE FUNCTION FAILED TO PROVIDE A WARNING AND DID NOT BRAKE WITHOUT THE CONTACT APPLYING FORCE TO THE BRAKE PEDAL. THE DEALER (WEST PALM BEACH NISSAN, 3870 W BLUE HERON BLVD, RIVIERA BEACH, FL 33404, (561) 612-4825) WAS NOTIFIED AND TESTED THE VEHICLE, CONSUMER WAS LATER TOLD THAT TEST WAS UNOFFICIAL AS CORPORATE SAID TOLD THEM THEY COULDN'T TEST FEATURE. DELRAY NISSAN SAID THE SAME FEATURE IN INFINITI QX60 WORK PERFECTLY SO DOES CRUISE CONTROL BRAKING IN BOTH VEHICLES. HOWEVER WITHOUT CRUISE CONTROL ACTIVATED THE NISSAN FORWARD COLLISION SEEMS NOT WORK. THE APPROXIMATE FAILURE MILEAGE WAS 130. *TT
Mfg Campaign: 11075671
Recall Date: Mar 1, 2018
Nissan North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL LEAK AT BOTTOM OF THE TANK. FUEL LEAK IS PROGRESSIVE WHEN IDLING AND ENGINE IS RUNNING. FUEL LEAK IS AT AN INCREASED RATE WHEN DRIVING, AS IT APPEARS THAT IT IS BEEN PUMPED BY A MOTOR. GASEOUS FUMES ENVELOPS INTERIOR OF CAR WHEN DRIVING. *TT
Corrective Action:
FUEL LEAK AT BOTTOM OF THE TANK. FUEL LEAK IS PROGRESSIVE WHEN IDLING AND ENGINE IS RUNNING. FUEL LEAK IS AT AN INCREASED RATE WHEN DRIVING, AS IT APPEARS THAT IT IS BEEN PUMPED BY A MOTOR. GASEOUS FUMES ENVELOPS INTERIOR OF CAR WHEN DRIVING. *TT
Additional Notes:
FUEL LEAK AT BOTTOM OF THE TANK. FUEL LEAK IS PROGRESSIVE WHEN IDLING AND ENGINE IS RUNNING. FUEL LEAK IS AT AN INCREASED RATE WHEN DRIVING, AS IT APPEARS THAT IT IS BEEN PUMPED BY A MOTOR. GASEOUS FUMES ENVELOPS INTERIOR OF CAR WHEN DRIVING. *TT
Mfg Campaign: 11073514
Recall Date: Feb 18, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITH THE BRAKE PEDAL BEING DEPRESSED. THERE WAS NO CRASH INVOLVED. THE VEHICLE WAS TAKEN TO M'LADY NISSAN LOCATED AT 5656 NORTHWEST HWY, CRYSTAL LAKE, IL 60014, (815) 459-2288 TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,700.
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITH THE BRAKE PEDAL BEING DEPRESSED. THERE WAS NO CRASH INVOLVED. THE VEHICLE WAS TAKEN TO M'LADY NISSAN LOCATED AT 5656 NORTHWEST HWY, CRYSTAL LAKE, IL 60014, (815) 459-2288 TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,700.
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITH THE BRAKE PEDAL BEING DEPRESSED. THERE WAS NO CRASH INVOLVED. THE VEHICLE WAS TAKEN TO M'LADY NISSAN LOCATED AT 5656 NORTHWEST HWY, CRYSTAL LAKE, IL 60014, (815) 459-2288 TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,700.
Mfg Campaign: 11073287
Recall Date: Feb 16, 2018
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITH THE BRAKE PEDAL BEING DEPRESSED. THERE WAS NO CRASH INVOLVED. THE VEHICLE WAS TAKEN TO M'LADY NISSAN LOCATED AT 5656 NORTHWEST HWY, CRYSTAL LAKE, IL 60014, (815) 459-2288 TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,700.
Corrective Action:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITH THE BRAKE PEDAL BEING DEPRESSED. THERE WAS NO CRASH INVOLVED. THE VEHICLE WAS TAKEN TO M'LADY NISSAN LOCATED AT 5656 NORTHWEST HWY, CRYSTAL LAKE, IL 60014, (815) 459-2288 TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,700.
Additional Notes:
TL* THE CONTACT OWNS A 2017 NISSAN ROGUE. WHILE DRIVING 2 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITH THE BRAKE PEDAL BEING DEPRESSED. THERE WAS NO CRASH INVOLVED. THE VEHICLE WAS TAKEN TO M'LADY NISSAN LOCATED AT 5656 NORTHWEST HWY, CRYSTAL LAKE, IL 60014, (815) 459-2288 TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,700.
Mfg Campaign: 11073287
Recall Date: Feb 16, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
PULLED INTO PARKING STALL. WITH FOOT ON BRAKE, SHIFTED CAR TO PARK. ENGINE REV'ED AND CAR LURCHED FORWARD AT HIGH SPEED, JUMPED CURB AND CONCRETE WALL IN FRONT OF STALL. IMPACT FROM STOPPED CAR TO WALL IS LESS THEN 2 FT, BUT CAR IMPACTED WITH ENOUGH FORCE TO DAMAGE FRONT AND SIDE PANELS (SEE PHOTO).
Corrective Action:
PULLED INTO PARKING STALL. WITH FOOT ON BRAKE, SHIFTED CAR TO PARK. ENGINE REV'ED AND CAR LURCHED FORWARD AT HIGH SPEED, JUMPED CURB AND CONCRETE WALL IN FRONT OF STALL. IMPACT FROM STOPPED CAR TO WALL IS LESS THEN 2 FT, BUT CAR IMPACTED WITH ENOUGH FORCE TO DAMAGE FRONT AND SIDE PANELS (SEE PHOTO).
Additional Notes:
PULLED INTO PARKING STALL. WITH FOOT ON BRAKE, SHIFTED CAR TO PARK. ENGINE REV'ED AND CAR LURCHED FORWARD AT HIGH SPEED, JUMPED CURB AND CONCRETE WALL IN FRONT OF STALL. IMPACT FROM STOPPED CAR TO WALL IS LESS THEN 2 FT, BUT CAR IMPACTED WITH ENOUGH FORCE TO DAMAGE FRONT AND SIDE PANELS (SEE PHOTO).
Mfg Campaign: 11073017
Recall Date: Feb 15, 2018
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
PULLED INTO PARKING STALL. WITH FOOT ON BRAKE, SHIFTED CAR TO PARK. ENGINE REV'ED AND CAR LURCHED FORWARD AT HIGH SPEED, JUMPED CURB AND CONCRETE WALL IN FRONT OF STALL. IMPACT FROM STOPPED CAR TO WALL IS LESS THEN 2 FT, BUT CAR IMPACTED WITH ENOUGH FORCE TO DAMAGE FRONT AND SIDE PANELS (SEE PHOTO).
Corrective Action:
PULLED INTO PARKING STALL. WITH FOOT ON BRAKE, SHIFTED CAR TO PARK. ENGINE REV'ED AND CAR LURCHED FORWARD AT HIGH SPEED, JUMPED CURB AND CONCRETE WALL IN FRONT OF STALL. IMPACT FROM STOPPED CAR TO WALL IS LESS THEN 2 FT, BUT CAR IMPACTED WITH ENOUGH FORCE TO DAMAGE FRONT AND SIDE PANELS (SEE PHOTO).
Additional Notes:
PULLED INTO PARKING STALL. WITH FOOT ON BRAKE, SHIFTED CAR TO PARK. ENGINE REV'ED AND CAR LURCHED FORWARD AT HIGH SPEED, JUMPED CURB AND CONCRETE WALL IN FRONT OF STALL. IMPACT FROM STOPPED CAR TO WALL IS LESS THEN 2 FT, BUT CAR IMPACTED WITH ENOUGH FORCE TO DAMAGE FRONT AND SIDE PANELS (SEE PHOTO).
Mfg Campaign: 11073017
Recall Date: Feb 15, 2018
Nissan North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN DRIVING BETWEEN 25-40 MIKE PER HOUR THE VEHICLE SOUNDS LOUD AS IF THE TRANSMISSION WAS STUCK IN THIRD GEAR. THIS IS WHEN DRIVING ON THE STREET OR HIGHWAY ONCE YOU PASS 45 MILES I CATCHES GEAR AND STOPS.
Corrective Action:
WHEN DRIVING BETWEEN 25-40 MIKE PER HOUR THE VEHICLE SOUNDS LOUD AS IF THE TRANSMISSION WAS STUCK IN THIRD GEAR. THIS IS WHEN DRIVING ON THE STREET OR HIGHWAY ONCE YOU PASS 45 MILES I CATCHES GEAR AND STOPS.
Additional Notes:
WHEN DRIVING BETWEEN 25-40 MIKE PER HOUR THE VEHICLE SOUNDS LOUD AS IF THE TRANSMISSION WAS STUCK IN THIRD GEAR. THIS IS WHEN DRIVING ON THE STREET OR HIGHWAY ONCE YOU PASS 45 MILES I CATCHES GEAR AND STOPS.
Mfg Campaign: 11071871
Recall Date: Feb 9, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
(FEB) FORWARD EMERGENCY BRAKING SYSTEM FAULTY. I HAVE FILED ANOTHER CLAIM BEFORE THIS BUT THERE HAS BEEN MORE DEVELOPMENT AND ANSWERS TO THE UNKNOWN AS TO WHY IT IS DOING THIS. I SPOKE TO NISSANS ARBITRATION DEPT LAST NIGHT AND THEY HAVE FOUND THAT IT IS SOME TRAFFIC LIGHTS THAT ARE CAUSING AN INTERFERENCE AND CAUSING THIS SYSTEM TO SET OFF AUDIBLE BEEPS FOLLOWED BY A RED LIGHT (ACCORDING TO USER MANUAL IT IS THE FEB EMERGENCY WARNING INDICATOR). IT WILL THEN BRAKE ON ITS OWN...SOMETIMES MORE SIGNIFICANTLY THAN OTHERS. I DO HAVE A PICTURE OF THE LIGHT GOING OFF WHICH I WILL ATTACH TO THIS COMPLAINT. I HAVE HAD THIS CAR FOR 6MOS AND IT HAS BEEN IN THE SHOP 4 TIMES. I FEEL THIS CAR IS A LEMON. I AM STILL FIGHTING WITH NISSAN BUT AS OF LAST NIGHT THEY SAID THAT NISSAN HAS NO INTEREST IN REPLACING OR LETTING ME REPURCHASE AT THIS TIME, BUT THEY WILL OFFER A CASH SETTLEMENT.
Corrective Action:
(FEB) FORWARD EMERGENCY BRAKING SYSTEM FAULTY. I HAVE FILED ANOTHER CLAIM BEFORE THIS BUT THERE HAS BEEN MORE DEVELOPMENT AND ANSWERS TO THE UNKNOWN AS TO WHY IT IS DOING THIS. I SPOKE TO NISSANS ARBITRATION DEPT LAST NIGHT AND THEY HAVE FOUND THAT IT IS SOME TRAFFIC LIGHTS THAT ARE CAUSING AN INTERFERENCE AND CAUSING THIS SYSTEM TO SET OFF AUDIBLE BEEPS FOLLOWED BY A RED LIGHT (ACCORDING TO USER MANUAL IT IS THE FEB EMERGENCY WARNING INDICATOR). IT WILL THEN BRAKE ON ITS OWN...SOMETIMES MORE SIGNIFICANTLY THAN OTHERS. I DO HAVE A PICTURE OF THE LIGHT GOING OFF WHICH I WILL ATTACH TO THIS COMPLAINT. I HAVE HAD THIS CAR FOR 6MOS AND IT HAS BEEN IN THE SHOP 4 TIMES. I FEEL THIS CAR IS A LEMON. I AM STILL FIGHTING WITH NISSAN BUT AS OF LAST NIGHT THEY SAID THAT NISSAN HAS NO INTEREST IN REPLACING OR LETTING ME REPURCHASE AT THIS TIME, BUT THEY WILL OFFER A CASH SETTLEMENT.
Additional Notes:
(FEB) FORWARD EMERGENCY BRAKING SYSTEM FAULTY. I HAVE FILED ANOTHER CLAIM BEFORE THIS BUT THERE HAS BEEN MORE DEVELOPMENT AND ANSWERS TO THE UNKNOWN AS TO WHY IT IS DOING THIS. I SPOKE TO NISSANS ARBITRATION DEPT LAST NIGHT AND THEY HAVE FOUND THAT IT IS SOME TRAFFIC LIGHTS THAT ARE CAUSING AN INTERFERENCE AND CAUSING THIS SYSTEM TO SET OFF AUDIBLE BEEPS FOLLOWED BY A RED LIGHT (ACCORDING TO USER MANUAL IT IS THE FEB EMERGENCY WARNING INDICATOR). IT WILL THEN BRAKE ON ITS OWN...SOMETIMES MORE SIGNIFICANTLY THAN OTHERS. I DO HAVE A PICTURE OF THE LIGHT GOING OFF WHICH I WILL ATTACH TO THIS COMPLAINT. I HAVE HAD THIS CAR FOR 6MOS AND IT HAS BEEN IN THE SHOP 4 TIMES. I FEEL THIS CAR IS A LEMON. I AM STILL FIGHTING WITH NISSAN BUT AS OF LAST NIGHT THEY SAID THAT NISSAN HAS NO INTEREST IN REPLACING OR LETTING ME REPURCHASE AT THIS TIME, BUT THEY WILL OFFER A CASH SETTLEMENT.
Mfg Campaign: 11071688
Recall Date: Feb 8, 2018
Nissan North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
(FEB) FORWARD EMERGENCY BRAKING SYSTEM FAULTY. I HAVE FILED ANOTHER CLAIM BEFORE THIS BUT THERE HAS BEEN MORE DEVELOPMENT AND ANSWERS TO THE UNKNOWN AS TO WHY IT IS DOING THIS. I SPOKE TO NISSANS ARBITRATION DEPT LAST NIGHT AND THEY HAVE FOUND THAT IT IS SOME TRAFFIC LIGHTS THAT ARE CAUSING AN INTERFERENCE AND CAUSING THIS SYSTEM TO SET OFF AUDIBLE BEEPS FOLLOWED BY A RED LIGHT (ACCORDING TO USER MANUAL IT IS THE FEB EMERGENCY WARNING INDICATOR). IT WILL THEN BRAKE ON ITS OWN...SOMETIMES MORE SIGNIFICANTLY THAN OTHERS. I DO HAVE A PICTURE OF THE LIGHT GOING OFF WHICH I WILL ATTACH TO THIS COMPLAINT. I HAVE HAD THIS CAR FOR 6MOS AND IT HAS BEEN IN THE SHOP 4 TIMES. I FEEL THIS CAR IS A LEMON. I AM STILL FIGHTING WITH NISSAN BUT AS OF LAST NIGHT THEY SAID THAT NISSAN HAS NO INTEREST IN REPLACING OR LETTING ME REPURCHASE AT THIS TIME, BUT THEY WILL OFFER A CASH SETTLEMENT.
Corrective Action:
(FEB) FORWARD EMERGENCY BRAKING SYSTEM FAULTY. I HAVE FILED ANOTHER CLAIM BEFORE THIS BUT THERE HAS BEEN MORE DEVELOPMENT AND ANSWERS TO THE UNKNOWN AS TO WHY IT IS DOING THIS. I SPOKE TO NISSANS ARBITRATION DEPT LAST NIGHT AND THEY HAVE FOUND THAT IT IS SOME TRAFFIC LIGHTS THAT ARE CAUSING AN INTERFERENCE AND CAUSING THIS SYSTEM TO SET OFF AUDIBLE BEEPS FOLLOWED BY A RED LIGHT (ACCORDING TO USER MANUAL IT IS THE FEB EMERGENCY WARNING INDICATOR). IT WILL THEN BRAKE ON ITS OWN...SOMETIMES MORE SIGNIFICANTLY THAN OTHERS. I DO HAVE A PICTURE OF THE LIGHT GOING OFF WHICH I WILL ATTACH TO THIS COMPLAINT. I HAVE HAD THIS CAR FOR 6MOS AND IT HAS BEEN IN THE SHOP 4 TIMES. I FEEL THIS CAR IS A LEMON. I AM STILL FIGHTING WITH NISSAN BUT AS OF LAST NIGHT THEY SAID THAT NISSAN HAS NO INTEREST IN REPLACING OR LETTING ME REPURCHASE AT THIS TIME, BUT THEY WILL OFFER A CASH SETTLEMENT.
Additional Notes:
(FEB) FORWARD EMERGENCY BRAKING SYSTEM FAULTY. I HAVE FILED ANOTHER CLAIM BEFORE THIS BUT THERE HAS BEEN MORE DEVELOPMENT AND ANSWERS TO THE UNKNOWN AS TO WHY IT IS DOING THIS. I SPOKE TO NISSANS ARBITRATION DEPT LAST NIGHT AND THEY HAVE FOUND THAT IT IS SOME TRAFFIC LIGHTS THAT ARE CAUSING AN INTERFERENCE AND CAUSING THIS SYSTEM TO SET OFF AUDIBLE BEEPS FOLLOWED BY A RED LIGHT (ACCORDING TO USER MANUAL IT IS THE FEB EMERGENCY WARNING INDICATOR). IT WILL THEN BRAKE ON ITS OWN...SOMETIMES MORE SIGNIFICANTLY THAN OTHERS. I DO HAVE A PICTURE OF THE LIGHT GOING OFF WHICH I WILL ATTACH TO THIS COMPLAINT. I HAVE HAD THIS CAR FOR 6MOS AND IT HAS BEEN IN THE SHOP 4 TIMES. I FEEL THIS CAR IS A LEMON. I AM STILL FIGHTING WITH NISSAN BUT AS OF LAST NIGHT THEY SAID THAT NISSAN HAS NO INTEREST IN REPLACING OR LETTING ME REPURCHASE AT THIS TIME, BUT THEY WILL OFFER A CASH SETTLEMENT.
Mfg Campaign: 11071688
Recall Date: Feb 8, 2018
Nissan North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
STEERING WHEEL VIBRATES WHEN ACCELERATING ALLWAYS.
Corrective Action:
STEERING WHEEL VIBRATES WHEN ACCELERATING ALLWAYS.
Additional Notes:
STEERING WHEEL VIBRATES WHEN ACCELERATING ALLWAYS.
Mfg Campaign: 11067076
Recall Date: Feb 5, 2018
Nissan North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE PULLED UP TO A STOP SIGN AND STOPPED ON A SLIGHT DECLINE GETTING READY TO MAKE A RIGHT TURN. THE CAR BEEPED FOUR OR FIVE TIMES AND THE ENGINE SHUT OFF. RESTARTED WITH NO PROBLEM AND HAVE HAD NO REPEAT OF THIS. CALLED THE DEALERSHIP AND THEY HAVE NEVER HEARD OF THIS PROBLEM. EMAILED NISSAN AND AM WAITING FOR A RESPONSE. LITTLE FRIGHTENING TO TAKE IT ON THE FREEWAY.
Corrective Action:
WE PULLED UP TO A STOP SIGN AND STOPPED ON A SLIGHT DECLINE GETTING READY TO MAKE A RIGHT TURN. THE CAR BEEPED FOUR OR FIVE TIMES AND THE ENGINE SHUT OFF. RESTARTED WITH NO PROBLEM AND HAVE HAD NO REPEAT OF THIS. CALLED THE DEALERSHIP AND THEY HAVE NEVER HEARD OF THIS PROBLEM. EMAILED NISSAN AND AM WAITING FOR A RESPONSE. LITTLE FRIGHTENING TO TAKE IT ON THE FREEWAY.
Additional Notes:
WE PULLED UP TO A STOP SIGN AND STOPPED ON A SLIGHT DECLINE GETTING READY TO MAKE A RIGHT TURN. THE CAR BEEPED FOUR OR FIVE TIMES AND THE ENGINE SHUT OFF. RESTARTED WITH NO PROBLEM AND HAVE HAD NO REPEAT OF THIS. CALLED THE DEALERSHIP AND THEY HAVE NEVER HEARD OF THIS PROBLEM. EMAILED NISSAN AND AM WAITING FOR A RESPONSE. LITTLE FRIGHTENING TO TAKE IT ON THE FREEWAY.
Mfg Campaign: 11065994
Recall Date: Jan 31, 2018
Nissan North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
SUNDAY JANUARY 28, 2018 A SECOND TOTALLY UNNECESSARY DEPLOYMENT AGAIN OCCURRED, THIS TIME AT @ 8:43 AM. I WAS AGAIN ON THE SOUTHBOUND MAJOR DEEGAN EXPRESSWAY, HAVING ENTERED SOUTH OF YONKERS AVENUE, BUT THIS TIME IN THE RIGHT HAND LANE ON A SLIGHT DOWNHILL CURVE TO THE LEFT, PAST MCLEAN AVENUE OVERPASS, SPEED 52 MPH WITH THE CRUISE CONTROL ENGAGED, WHEN THE FORWARD EMERGENCY BRAKE SYSTEM AUTOMATICALLY DEPLOYED, FOR ABOUT 2 TO 3 SECONDS. AGAIN, THERE WAS NO CAR IMMEDIATELY IN FRONT OF ME; NO DEBRIS ON THE ROADWAY; NOTHING THAT WOULD ALERT THE SENSOR. AFTER EMAILING THE YORKTOWN NISSAN NEW CAR DEALER LAST WEEK JANUARY. 25TH AFTER THE FIRST SUCH INCIDENT, SEVERAL HOURS LATER I HAD RECEIVED NO RESPONSE. I THEN CALLED THE DEALER AND WAS DIRECTED TO THE SERVICE DEPARTMENT. THE RECEPTIONIST WOULD NOT PUT ME THROUGH TO THE SERVICE MANAGER, BUT INSTEAD ALLEGEDLY SPOKE WITH A SERVICE DEPT. PERSON, AND REPLIEDY TO ME THAT "MOST LIKELY THERE IS DIRT COVERING THE SENSOR". I INQUIRED WHERE THE SENSOR IS, AND WHAT IT LOOKED LIKE. SHE REPLIED "THE SENSOR LOOKS LIKE A LITTLE CAMERA AND IT'S EITHER IN YOUR GRILL OR IN YOUR BUMPER". I EXAMINED THE SENSOR BUT DID NOT DETECT ANY PIECE OF DIRT OR ANYTHING COVERING THE SENSOR. I'M VERY WORRIED ABOUT THIS UNEXPLAINED EMERGENCY DEPLOYMENT OF THE FORWARD BRAKING SYSTEM, AND WOULD APPRECIATE YOUR RESPONSE ON THIS MATTER, AND WHO TO CONTACT TO SEE IF OTHER NISSAN OWNERS HAVE SIMILAR EXPERIENCES, AND TRY TO IDENTIFY IF THERE IS ANY DEFECT IN THE SYSTEM. I AM EXTREMELY WORRIED ABOUT BEING REAR-ENDED BY ANOTHER CAR WHEN THE SYSTEM, FOR NO REASON, DEPLOYS THE EMERGENCY BRAKING
Corrective Action:
SUNDAY JANUARY 28, 2018 A SECOND TOTALLY UNNECESSARY DEPLOYMENT AGAIN OCCURRED, THIS TIME AT @ 8:43 AM. I WAS AGAIN ON THE SOUTHBOUND MAJOR DEEGAN EXPRESSWAY, HAVING ENTERED SOUTH OF YONKERS AVENUE, BUT THIS TIME IN THE RIGHT HAND LANE ON A SLIGHT DOWNHILL CURVE TO THE LEFT, PAST MCLEAN AVENUE OVERPASS, SPEED 52 MPH WITH THE CRUISE CONTROL ENGAGED, WHEN THE FORWARD EMERGENCY BRAKE SYSTEM AUTOMATICALLY DEPLOYED, FOR ABOUT 2 TO 3 SECONDS. AGAIN, THERE WAS NO CAR IMMEDIATELY IN FRONT OF ME; NO DEBRIS ON THE ROADWAY; NOTHING THAT WOULD ALERT THE SENSOR. AFTER EMAILING THE YORKTOWN NISSAN NEW CAR DEALER LAST WEEK JANUARY. 25TH AFTER THE FIRST SUCH INCIDENT, SEVERAL HOURS LATER I HAD RECEIVED NO RESPONSE. I THEN CALLED THE DEALER AND WAS DIRECTED TO THE SERVICE DEPARTMENT. THE RECEPTIONIST WOULD NOT PUT ME THROUGH TO THE SERVICE MANAGER, BUT INSTEAD ALLEGEDLY SPOKE WITH A SERVICE DEPT. PERSON, AND REPLIEDY TO ME THAT "MOST LIKELY THERE IS DIRT COVERING THE SENSOR". I INQUIRED WHERE THE SENSOR IS, AND WHAT IT LOOKED LIKE. SHE REPLIED "THE SENSOR LOOKS LIKE A LITTLE CAMERA AND IT'S EITHER IN YOUR GRILL OR IN YOUR BUMPER". I EXAMINED THE SENSOR BUT DID NOT DETECT ANY PIECE OF DIRT OR ANYTHING COVERING THE SENSOR. I'M VERY WORRIED ABOUT THIS UNEXPLAINED EMERGENCY DEPLOYMENT OF THE FORWARD BRAKING SYSTEM, AND WOULD APPRECIATE YOUR RESPONSE ON THIS MATTER, AND WHO TO CONTACT TO SEE IF OTHER NISSAN OWNERS HAVE SIMILAR EXPERIENCES, AND TRY TO IDENTIFY IF THERE IS ANY DEFECT IN THE SYSTEM. I AM EXTREMELY WORRIED ABOUT BEING REAR-ENDED BY ANOTHER CAR WHEN THE SYSTEM, FOR NO REASON, DEPLOYS THE EMERGENCY BRAKING
Additional Notes:
SUNDAY JANUARY 28, 2018 A SECOND TOTALLY UNNECESSARY DEPLOYMENT AGAIN OCCURRED, THIS TIME AT @ 8:43 AM. I WAS AGAIN ON THE SOUTHBOUND MAJOR DEEGAN EXPRESSWAY, HAVING ENTERED SOUTH OF YONKERS AVENUE, BUT THIS TIME IN THE RIGHT HAND LANE ON A SLIGHT DOWNHILL CURVE TO THE LEFT, PAST MCLEAN AVENUE OVERPASS, SPEED 52 MPH WITH THE CRUISE CONTROL ENGAGED, WHEN THE FORWARD EMERGENCY BRAKE SYSTEM AUTOMATICALLY DEPLOYED, FOR ABOUT 2 TO 3 SECONDS. AGAIN, THERE WAS NO CAR IMMEDIATELY IN FRONT OF ME; NO DEBRIS ON THE ROADWAY; NOTHING THAT WOULD ALERT THE SENSOR. AFTER EMAILING THE YORKTOWN NISSAN NEW CAR DEALER LAST WEEK JANUARY. 25TH AFTER THE FIRST SUCH INCIDENT, SEVERAL HOURS LATER I HAD RECEIVED NO RESPONSE. I THEN CALLED THE DEALER AND WAS DIRECTED TO THE SERVICE DEPARTMENT. THE RECEPTIONIST WOULD NOT PUT ME THROUGH TO THE SERVICE MANAGER, BUT INSTEAD ALLEGEDLY SPOKE WITH A SERVICE DEPT. PERSON, AND REPLIEDY TO ME THAT "MOST LIKELY THERE IS DIRT COVERING THE SENSOR". I INQUIRED WHERE THE SENSOR IS, AND WHAT IT LOOKED LIKE. SHE REPLIED "THE SENSOR LOOKS LIKE A LITTLE CAMERA AND IT'S EITHER IN YOUR GRILL OR IN YOUR BUMPER". I EXAMINED THE SENSOR BUT DID NOT DETECT ANY PIECE OF DIRT OR ANYTHING COVERING THE SENSOR. I'M VERY WORRIED ABOUT THIS UNEXPLAINED EMERGENCY DEPLOYMENT OF THE FORWARD BRAKING SYSTEM, AND WOULD APPRECIATE YOUR RESPONSE ON THIS MATTER, AND WHO TO CONTACT TO SEE IF OTHER NISSAN OWNERS HAVE SIMILAR EXPERIENCES, AND TRY TO IDENTIFY IF THERE IS ANY DEFECT IN THE SYSTEM. I AM EXTREMELY WORRIED ABOUT BEING REAR-ENDED BY ANOTHER CAR WHEN THE SYSTEM, FOR NO REASON, DEPLOYS THE EMERGENCY BRAKING
Mfg Campaign: 11065505
Recall Date: Jan 28, 2018
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