Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: SR-25-001
Recall Date: Jun 2, 2025
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-23-001
Recall Date: May 15, 2023
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-22-003
Recall Date: Jul 1, 2022
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The Automatic Locking Retractor (ALR) in the right front, second-row right, and second-row left seat belt assemblies may deactivate before the seat belts are fully retracted, which can result in an unsecured child restraint system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-22-002
Recall Date: May 13, 2022
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The commutator and wires inside the fuel pump may be fused incorrectly, potentially causing the fuel pump to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-22-001
Recall Date: Jan 24, 2022
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling one 2022 Outlander vehicle. A software programming error with a welding robot may have caused the vehicle's center pillar to be welded incorrectly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 214, "Side Impact Protection" 210, "Seat Belt Assembly Anchorages" and 216, "Roof Crush Resistance."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-21-009
Recall Date: Oct 18, 2021
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The front and second-row passenger seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-21-007
Recall Date: Aug 2, 2021
Consumer Complaints
279 ComplaintsMitsubishi Motors North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The hood has fluttered since I bought the car on 7/29/21. I brought the issue to the dealership's attention, but they denied hearing any other complaints. While I was waiting at the dealership for an oil change, I was talking to other outlander owners, and they expressed the same concern. I also have an issue with the front Collison senor. Since day one, the sensor will disengage in direct sunlight, fog, and rain, making the feature useless. Once again, when brought up to the dealership, I was informed the case this was a one-off and they had not heard or seen any issues reported to Mitsubishi. And as of today, it appears my alternator has gone out.
Corrective Action:
The hood has fluttered since I bought the car on 7/29/21. I brought the issue to the dealership's attention, but they denied hearing any other complaints. While I was waiting at the dealership for an oil change, I was talking to other outlander owners, and they expressed the same concern. I also have an issue with the front Collison senor. Since day one, the sensor will disengage in direct sunlight, fog, and rain, making the feature useless. Once again, when brought up to the dealership, I was informed the case this was a one-off and they had not heard or seen any issues reported to Mitsubishi. And as of today, it appears my alternator has gone out.
Additional Notes:
The hood has fluttered since I bought the car on 7/29/21. I brought the issue to the dealership's attention, but they denied hearing any other complaints. While I was waiting at the dealership for an oil change, I was talking to other outlander owners, and they expressed the same concern. I also have an issue with the front Collison senor. Since day one, the sensor will disengage in direct sunlight, fog, and rain, making the feature useless. Once again, when brought up to the dealership, I was informed the case this was a one-off and they had not heard or seen any issues reported to Mitsubishi. And as of today, it appears my alternator has gone out.
Mfg Campaign: 11562493
Recall Date: Dec 29, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Since May 2023, I've been to two different dealerships with the same issue. It started with a whistling sound form air vents, buring smell, increased has consumption, loss of power going up hill, gas smell inside cabin, no air, loud noise from right side of car under hood, and engine malfunction warning. Finally, 12/12/23 the car, without warning, instantly stalled, shut-off in traffic. Several vehicles behind me had to swerve to avoid rear end collision at it was it happened in front of a school with heavy traffic! The car would not restart and had to be towed to dealership. I contacted Mitsubishi corporate office in Aug/Sept, and was assigned Bernedette, who, constantly confused and incoherent, dismissed my complaints as dealerships wouldn't fix bc Mitsubishi wouldn't reimburse. She stated if there was no code, the car could NOT be fixed! In total, both dealerships have had my car for 30 days or more. Currently, Edwards Mitsubishi, has had my car since 12/11 as back ordered part was hard to obtain. I want to go to mediation for Lemon Law in IA, as this car poses a serious threat to myself and other drivers. Mitsubishi is negligent and duplicitous by issuing erroneous and loose guidelines regarding repairs/recalls when vehicles owners present with problems known to Mitsubishi, especially 2022 Outlanders having fuel pump issues. I still can not get any assistance on the shaking hood!!!!
Corrective Action:
Since May 2023, I've been to two different dealerships with the same issue. It started with a whistling sound form air vents, buring smell, increased has consumption, loss of power going up hill, gas smell inside cabin, no air, loud noise from right side of car under hood, and engine malfunction warning. Finally, 12/12/23 the car, without warning, instantly stalled, shut-off in traffic. Several vehicles behind me had to swerve to avoid rear end collision at it was it happened in front of a school with heavy traffic! The car would not restart and had to be towed to dealership. I contacted Mitsubishi corporate office in Aug/Sept, and was assigned Bernedette, who, constantly confused and incoherent, dismissed my complaints as dealerships wouldn't fix bc Mitsubishi wouldn't reimburse. She stated if there was no code, the car could NOT be fixed! In total, both dealerships have had my car for 30 days or more. Currently, Edwards Mitsubishi, has had my car since 12/11 as back ordered part was hard to obtain. I want to go to mediation for Lemon Law in IA, as this car poses a serious threat to myself and other drivers. Mitsubishi is negligent and duplicitous by issuing erroneous and loose guidelines regarding repairs/recalls when vehicles owners present with problems known to Mitsubishi, especially 2022 Outlanders having fuel pump issues. I still can not get any assistance on the shaking hood!!!!
Additional Notes:
Since May 2023, I've been to two different dealerships with the same issue. It started with a whistling sound form air vents, buring smell, increased has consumption, loss of power going up hill, gas smell inside cabin, no air, loud noise from right side of car under hood, and engine malfunction warning. Finally, 12/12/23 the car, without warning, instantly stalled, shut-off in traffic. Several vehicles behind me had to swerve to avoid rear end collision at it was it happened in front of a school with heavy traffic! The car would not restart and had to be towed to dealership. I contacted Mitsubishi corporate office in Aug/Sept, and was assigned Bernedette, who, constantly confused and incoherent, dismissed my complaints as dealerships wouldn't fix bc Mitsubishi wouldn't reimburse. She stated if there was no code, the car could NOT be fixed! In total, both dealerships have had my car for 30 days or more. Currently, Edwards Mitsubishi, has had my car since 12/11 as back ordered part was hard to obtain. I want to go to mediation for Lemon Law in IA, as this car poses a serious threat to myself and other drivers. Mitsubishi is negligent and duplicitous by issuing erroneous and loose guidelines regarding repairs/recalls when vehicles owners present with problems known to Mitsubishi, especially 2022 Outlanders having fuel pump issues. I still can not get any assistance on the shaking hood!!!!
Mfg Campaign: 11562265
Recall Date: Dec 28, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Since May 2023, I've been to two different dealerships with the same issue. It started with a whistling sound form air vents, buring smell, increased has consumption, loss of power going up hill, gas smell inside cabin, no air, loud noise from right side of car under hood, and engine malfunction warning. Finally, 12/12/23 the car, without warning, instantly stalled, shut-off in traffic. Several vehicles behind me had to swerve to avoid rear end collision at it was it happened in front of a school with heavy traffic! The car would not restart and had to be towed to dealership. I contacted Mitsubishi corporate office in Aug/Sept, and was assigned Bernedette, who, constantly confused and incoherent, dismissed my complaints as dealerships wouldn't fix bc Mitsubishi wouldn't reimburse. She stated if there was no code, the car could NOT be fixed! In total, both dealerships have had my car for 30 days or more. Currently, Edwards Mitsubishi, has had my car since 12/11 as back ordered part was hard to obtain. I want to go to mediation for Lemon Law in IA, as this car poses a serious threat to myself and other drivers. Mitsubishi is negligent and duplicitous by issuing erroneous and loose guidelines regarding repairs/recalls when vehicles owners present with problems known to Mitsubishi, especially 2022 Outlanders having fuel pump issues. I still can not get any assistance on the shaking hood!!!!
Corrective Action:
Since May 2023, I've been to two different dealerships with the same issue. It started with a whistling sound form air vents, buring smell, increased has consumption, loss of power going up hill, gas smell inside cabin, no air, loud noise from right side of car under hood, and engine malfunction warning. Finally, 12/12/23 the car, without warning, instantly stalled, shut-off in traffic. Several vehicles behind me had to swerve to avoid rear end collision at it was it happened in front of a school with heavy traffic! The car would not restart and had to be towed to dealership. I contacted Mitsubishi corporate office in Aug/Sept, and was assigned Bernedette, who, constantly confused and incoherent, dismissed my complaints as dealerships wouldn't fix bc Mitsubishi wouldn't reimburse. She stated if there was no code, the car could NOT be fixed! In total, both dealerships have had my car for 30 days or more. Currently, Edwards Mitsubishi, has had my car since 12/11 as back ordered part was hard to obtain. I want to go to mediation for Lemon Law in IA, as this car poses a serious threat to myself and other drivers. Mitsubishi is negligent and duplicitous by issuing erroneous and loose guidelines regarding repairs/recalls when vehicles owners present with problems known to Mitsubishi, especially 2022 Outlanders having fuel pump issues. I still can not get any assistance on the shaking hood!!!!
Additional Notes:
Since May 2023, I've been to two different dealerships with the same issue. It started with a whistling sound form air vents, buring smell, increased has consumption, loss of power going up hill, gas smell inside cabin, no air, loud noise from right side of car under hood, and engine malfunction warning. Finally, 12/12/23 the car, without warning, instantly stalled, shut-off in traffic. Several vehicles behind me had to swerve to avoid rear end collision at it was it happened in front of a school with heavy traffic! The car would not restart and had to be towed to dealership. I contacted Mitsubishi corporate office in Aug/Sept, and was assigned Bernedette, who, constantly confused and incoherent, dismissed my complaints as dealerships wouldn't fix bc Mitsubishi wouldn't reimburse. She stated if there was no code, the car could NOT be fixed! In total, both dealerships have had my car for 30 days or more. Currently, Edwards Mitsubishi, has had my car since 12/11 as back ordered part was hard to obtain. I want to go to mediation for Lemon Law in IA, as this car poses a serious threat to myself and other drivers. Mitsubishi is negligent and duplicitous by issuing erroneous and loose guidelines regarding repairs/recalls when vehicles owners present with problems known to Mitsubishi, especially 2022 Outlanders having fuel pump issues. I still can not get any assistance on the shaking hood!!!!
Mfg Campaign: 11562265
Recall Date: Dec 28, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I had a wreck 12/05/2023 the rear ended a commercial truck it didn’t give me any indication ahead it didn’t not slow my vehicle down or brake I just slammed right into the vehicle 23 feet in front with no warning so now the truck is saying crash malfunction it just abs and lane change in dictation nothing
Corrective Action:
I had a wreck 12/05/2023 the rear ended a commercial truck it didn’t give me any indication ahead it didn’t not slow my vehicle down or brake I just slammed right into the vehicle 23 feet in front with no warning so now the truck is saying crash malfunction it just abs and lane change in dictation nothing
Additional Notes:
I had a wreck 12/05/2023 the rear ended a commercial truck it didn’t give me any indication ahead it didn’t not slow my vehicle down or brake I just slammed right into the vehicle 23 feet in front with no warning so now the truck is saying crash malfunction it just abs and lane change in dictation nothing
Mfg Campaign: 11561490
Recall Date: Dec 22, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I had a wreck 12/05/2023 the rear ended a commercial truck it didn’t give me any indication ahead it didn’t not slow my vehicle down or brake I just slammed right into the vehicle 23 feet in front with no warning so now the truck is saying crash malfunction it just abs and lane change in dictation nothing
Corrective Action:
I had a wreck 12/05/2023 the rear ended a commercial truck it didn’t give me any indication ahead it didn’t not slow my vehicle down or brake I just slammed right into the vehicle 23 feet in front with no warning so now the truck is saying crash malfunction it just abs and lane change in dictation nothing
Additional Notes:
I had a wreck 12/05/2023 the rear ended a commercial truck it didn’t give me any indication ahead it didn’t not slow my vehicle down or brake I just slammed right into the vehicle 23 feet in front with no warning so now the truck is saying crash malfunction it just abs and lane change in dictation nothing
Mfg Campaign: 11561490
Recall Date: Dec 22, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I had a wreck 12/05/2023 the rear ended a commercial truck it didn’t give me any indication ahead it didn’t not slow my vehicle down or brake I just slammed right into the vehicle 23 feet in front with no warning so now the truck is saying crash malfunction it just abs and lane change in dictation nothing
Corrective Action:
I had a wreck 12/05/2023 the rear ended a commercial truck it didn’t give me any indication ahead it didn’t not slow my vehicle down or brake I just slammed right into the vehicle 23 feet in front with no warning so now the truck is saying crash malfunction it just abs and lane change in dictation nothing
Additional Notes:
I had a wreck 12/05/2023 the rear ended a commercial truck it didn’t give me any indication ahead it didn’t not slow my vehicle down or brake I just slammed right into the vehicle 23 feet in front with no warning so now the truck is saying crash malfunction it just abs and lane change in dictation nothing
Mfg Campaign: 11561490
Recall Date: Dec 22, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I have a 2022 Mitsubishi Outlander that I purchased July 26, 2023, from Ciocca Subaru of Philadelphia with a 100,000 mile/24-Month Dealership Warranty, an Extended Warranty in addition to the Manufacturer's Warranty, Ciocca Dealership Promise Warranty, Tire Warranty , Service, and Collision Care Program Warranties. The control arm broke as I was coasting in the parking lot of the supermarket on Wednesday, November 22nd, right before Thanksgiving. I was told on Friday by the Ciocca Subaru Dealer of purchase that the repairs had to be completed at a Mitsubishi Dealer, and told that it would not be covered in any of the warranties. Previous Mitsubishi Outlander's have had faulty/recalled control arms also. The vehicle was towed to Montgomeryville Mitsubishi at 1011 Bethlehem Pike, Montgomeryville, PA18936. To date, no one has looked at or egun repair and they refuse to provide a loaner vehicle. In the 4 months that I have had the vehicle, it seems that the fuel system is faulty also. The car will cut off when the vehicle shows 60 miles of gas remaining in the vehicle, which the vehicle is not on E (Empty).
Corrective Action:
I have a 2022 Mitsubishi Outlander that I purchased July 26, 2023, from Ciocca Subaru of Philadelphia with a 100,000 mile/24-Month Dealership Warranty, an Extended Warranty in addition to the Manufacturer's Warranty, Ciocca Dealership Promise Warranty, Tire Warranty , Service, and Collision Care Program Warranties. The control arm broke as I was coasting in the parking lot of the supermarket on Wednesday, November 22nd, right before Thanksgiving. I was told on Friday by the Ciocca Subaru Dealer of purchase that the repairs had to be completed at a Mitsubishi Dealer, and told that it would not be covered in any of the warranties. Previous Mitsubishi Outlander's have had faulty/recalled control arms also. The vehicle was towed to Montgomeryville Mitsubishi at 1011 Bethlehem Pike, Montgomeryville, PA18936. To date, no one has looked at or egun repair and they refuse to provide a loaner vehicle. In the 4 months that I have had the vehicle, it seems that the fuel system is faulty also. The car will cut off when the vehicle shows 60 miles of gas remaining in the vehicle, which the vehicle is not on E (Empty).
Additional Notes:
I have a 2022 Mitsubishi Outlander that I purchased July 26, 2023, from Ciocca Subaru of Philadelphia with a 100,000 mile/24-Month Dealership Warranty, an Extended Warranty in addition to the Manufacturer's Warranty, Ciocca Dealership Promise Warranty, Tire Warranty , Service, and Collision Care Program Warranties. The control arm broke as I was coasting in the parking lot of the supermarket on Wednesday, November 22nd, right before Thanksgiving. I was told on Friday by the Ciocca Subaru Dealer of purchase that the repairs had to be completed at a Mitsubishi Dealer, and told that it would not be covered in any of the warranties. Previous Mitsubishi Outlander's have had faulty/recalled control arms also. The vehicle was towed to Montgomeryville Mitsubishi at 1011 Bethlehem Pike, Montgomeryville, PA18936. To date, no one has looked at or egun repair and they refuse to provide a loaner vehicle. In the 4 months that I have had the vehicle, it seems that the fuel system is faulty also. The car will cut off when the vehicle shows 60 miles of gas remaining in the vehicle, which the vehicle is not on E (Empty).
Mfg Campaign: 11557722
Recall Date: Nov 30, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have a 2022 Mitsubishi Outlander that I purchased July 26, 2023, from Ciocca Subaru of Philadelphia with a 100,000 mile/24-Month Dealership Warranty, an Extended Warranty in addition to the Manufacturer's Warranty, Ciocca Dealership Promise Warranty, Tire Warranty , Service, and Collision Care Program Warranties. The control arm broke as I was coasting in the parking lot of the supermarket on Wednesday, November 22nd, right before Thanksgiving. I was told on Friday by the Ciocca Subaru Dealer of purchase that the repairs had to be completed at a Mitsubishi Dealer, and told that it would not be covered in any of the warranties. Previous Mitsubishi Outlander's have had faulty/recalled control arms also. The vehicle was towed to Montgomeryville Mitsubishi at 1011 Bethlehem Pike, Montgomeryville, PA18936. To date, no one has looked at or egun repair and they refuse to provide a loaner vehicle. In the 4 months that I have had the vehicle, it seems that the fuel system is faulty also. The car will cut off when the vehicle shows 60 miles of gas remaining in the vehicle, which the vehicle is not on E (Empty).
Corrective Action:
I have a 2022 Mitsubishi Outlander that I purchased July 26, 2023, from Ciocca Subaru of Philadelphia with a 100,000 mile/24-Month Dealership Warranty, an Extended Warranty in addition to the Manufacturer's Warranty, Ciocca Dealership Promise Warranty, Tire Warranty , Service, and Collision Care Program Warranties. The control arm broke as I was coasting in the parking lot of the supermarket on Wednesday, November 22nd, right before Thanksgiving. I was told on Friday by the Ciocca Subaru Dealer of purchase that the repairs had to be completed at a Mitsubishi Dealer, and told that it would not be covered in any of the warranties. Previous Mitsubishi Outlander's have had faulty/recalled control arms also. The vehicle was towed to Montgomeryville Mitsubishi at 1011 Bethlehem Pike, Montgomeryville, PA18936. To date, no one has looked at or egun repair and they refuse to provide a loaner vehicle. In the 4 months that I have had the vehicle, it seems that the fuel system is faulty also. The car will cut off when the vehicle shows 60 miles of gas remaining in the vehicle, which the vehicle is not on E (Empty).
Additional Notes:
I have a 2022 Mitsubishi Outlander that I purchased July 26, 2023, from Ciocca Subaru of Philadelphia with a 100,000 mile/24-Month Dealership Warranty, an Extended Warranty in addition to the Manufacturer's Warranty, Ciocca Dealership Promise Warranty, Tire Warranty , Service, and Collision Care Program Warranties. The control arm broke as I was coasting in the parking lot of the supermarket on Wednesday, November 22nd, right before Thanksgiving. I was told on Friday by the Ciocca Subaru Dealer of purchase that the repairs had to be completed at a Mitsubishi Dealer, and told that it would not be covered in any of the warranties. Previous Mitsubishi Outlander's have had faulty/recalled control arms also. The vehicle was towed to Montgomeryville Mitsubishi at 1011 Bethlehem Pike, Montgomeryville, PA18936. To date, no one has looked at or egun repair and they refuse to provide a loaner vehicle. In the 4 months that I have had the vehicle, it seems that the fuel system is faulty also. The car will cut off when the vehicle shows 60 miles of gas remaining in the vehicle, which the vehicle is not on E (Empty).
Mfg Campaign: 11557722
Recall Date: Nov 30, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased a brand new 2022 Mitsubishi Outlander on March 3rd 2022, and 25k miles in I am experiencing rear braking issues. I took my Outlander in to the local dealership at 247 El Cajon, CA 92020 on 9/6/22 for an inspection, because my vehicle was making very loud screeching noise every time the vehicle went into reverse (without even touching on the brakes). Initially I thought something was wrong with the wheels, because the noise was happening without having to press on the brakes. Upon inspection, I was told that my rear brakes were at 2mm and needed to be replaced, along with resurfaced rotors. My front brakes are good, but my rear brakes have worn down, and causing a screeching noise. According to the service manager at the dealership, the noise is not exactly the brakes itself, it is a sensor pin that begins to scratch along the rotors once the brake pads start to ware down and needing to be replaced. This vehicle has never been driven out of state! This vehicle is driven in town taking my kids to and from school, and for pleasure and errands. I am not a heavy driver or braker. There is absolutely no reason why a brand new vehicle is already needing rear brakes at only 25k miles. I have done some research both online and by calling around to a few different Mitsubishi dealerships, and I spoke to Joseph in the service department at Victorville Mitsubishi; I told him my issue, he asked how many miles I had and he quote on quote told me, "You are one of the lucky ones, because customers have been coming in at 15k miles needing to replace their rear brakes." This is pure insanity, 15k-25k rear brakes need replacing? This is NOT normal wear and tear; this is absolutely a manufacturer defect that needs serious attention and a recall.
Corrective Action:
I purchased a brand new 2022 Mitsubishi Outlander on March 3rd 2022, and 25k miles in I am experiencing rear braking issues. I took my Outlander in to the local dealership at 247 El Cajon, CA 92020 on 9/6/22 for an inspection, because my vehicle was making very loud screeching noise every time the vehicle went into reverse (without even touching on the brakes). Initially I thought something was wrong with the wheels, because the noise was happening without having to press on the brakes. Upon inspection, I was told that my rear brakes were at 2mm and needed to be replaced, along with resurfaced rotors. My front brakes are good, but my rear brakes have worn down, and causing a screeching noise. According to the service manager at the dealership, the noise is not exactly the brakes itself, it is a sensor pin that begins to scratch along the rotors once the brake pads start to ware down and needing to be replaced. This vehicle has never been driven out of state! This vehicle is driven in town taking my kids to and from school, and for pleasure and errands. I am not a heavy driver or braker. There is absolutely no reason why a brand new vehicle is already needing rear brakes at only 25k miles. I have done some research both online and by calling around to a few different Mitsubishi dealerships, and I spoke to Joseph in the service department at Victorville Mitsubishi; I told him my issue, he asked how many miles I had and he quote on quote told me, "You are one of the lucky ones, because customers have been coming in at 15k miles needing to replace their rear brakes." This is pure insanity, 15k-25k rear brakes need replacing? This is NOT normal wear and tear; this is absolutely a manufacturer defect that needs serious attention and a recall.
Additional Notes:
I purchased a brand new 2022 Mitsubishi Outlander on March 3rd 2022, and 25k miles in I am experiencing rear braking issues. I took my Outlander in to the local dealership at 247 El Cajon, CA 92020 on 9/6/22 for an inspection, because my vehicle was making very loud screeching noise every time the vehicle went into reverse (without even touching on the brakes). Initially I thought something was wrong with the wheels, because the noise was happening without having to press on the brakes. Upon inspection, I was told that my rear brakes were at 2mm and needed to be replaced, along with resurfaced rotors. My front brakes are good, but my rear brakes have worn down, and causing a screeching noise. According to the service manager at the dealership, the noise is not exactly the brakes itself, it is a sensor pin that begins to scratch along the rotors once the brake pads start to ware down and needing to be replaced. This vehicle has never been driven out of state! This vehicle is driven in town taking my kids to and from school, and for pleasure and errands. I am not a heavy driver or braker. There is absolutely no reason why a brand new vehicle is already needing rear brakes at only 25k miles. I have done some research both online and by calling around to a few different Mitsubishi dealerships, and I spoke to Joseph in the service department at Victorville Mitsubishi; I told him my issue, he asked how many miles I had and he quote on quote told me, "You are one of the lucky ones, because customers have been coming in at 15k miles needing to replace their rear brakes." This is pure insanity, 15k-25k rear brakes need replacing? This is NOT normal wear and tear; this is absolutely a manufacturer defect that needs serious attention and a recall.
Mfg Campaign: 11546434
Recall Date: Sep 25, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Ok button on steering wheel got stuck in while driving and it turns off all anti collision systems.
Corrective Action:
Ok button on steering wheel got stuck in while driving and it turns off all anti collision systems.
Additional Notes:
Ok button on steering wheel got stuck in while driving and it turns off all anti collision systems.
Mfg Campaign: 11543939
Recall Date: Sep 11, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Ok button on steering wheel got stuck in while driving and it turns off all anti collision systems.
Corrective Action:
Ok button on steering wheel got stuck in while driving and it turns off all anti collision systems.
Additional Notes:
Ok button on steering wheel got stuck in while driving and it turns off all anti collision systems.
Mfg Campaign: 11543939
Recall Date: Sep 11, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Ok button on steering wheel got stuck in while driving and it turns off all anti collision systems.
Corrective Action:
Ok button on steering wheel got stuck in while driving and it turns off all anti collision systems.
Additional Notes:
Ok button on steering wheel got stuck in while driving and it turns off all anti collision systems.
Mfg Campaign: 11543939
Recall Date: Sep 11, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The dealer and corporation will not do repair/service to make the key-fob starter functional so the vehicle can be unlocked and the engine started. The vehicle is unusable making it a safety hazard The problem has been confirmed by the dealer. The component has been inspected and worked on by the dealer. No warning lamps or messages, the problem appeared when starting the engine.
Corrective Action:
The dealer and corporation will not do repair/service to make the key-fob starter functional so the vehicle can be unlocked and the engine started. The vehicle is unusable making it a safety hazard The problem has been confirmed by the dealer. The component has been inspected and worked on by the dealer. No warning lamps or messages, the problem appeared when starting the engine.
Additional Notes:
The dealer and corporation will not do repair/service to make the key-fob starter functional so the vehicle can be unlocked and the engine started. The vehicle is unusable making it a safety hazard The problem has been confirmed by the dealer. The component has been inspected and worked on by the dealer. No warning lamps or messages, the problem appeared when starting the engine.
Mfg Campaign: 11542418
Recall Date: Sep 3, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving the 2022 Mitsubishi Outlander at highway speeds the front hood flutters very badly. Causing myself stress that the hood will fly open causing a very concerning safety problem or accident.
Corrective Action:
While driving the 2022 Mitsubishi Outlander at highway speeds the front hood flutters very badly. Causing myself stress that the hood will fly open causing a very concerning safety problem or accident.
Additional Notes:
While driving the 2022 Mitsubishi Outlander at highway speeds the front hood flutters very badly. Causing myself stress that the hood will fly open causing a very concerning safety problem or accident.
Mfg Campaign: 11541140
Recall Date: Aug 28, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This letter is about a recent use car purchase, the car is a 2022 Mitsubishi Outlander. I purchase the car on 19 April 2023 at Mitsubishi Dealer located in Commerce California, I paid cash. The sale went OK until I ask for a second key-fob as my wife will be the second driver. I was told they didn't have a second key-fob and one would not be supplied because the vehicle is sold as is. I was not pleased about this as I paid more than $38609.00 cash for the vehicle. I pushed back, the dealer would not relent. I purchased a key-fob at Mitsubishi Redondo Beach California, I was told that the key-fob would have to be paired to the vehicle and that would be billable. I was really angry when told this, but had it be done anyway. My feeling was I paid a lot of money cash and I was being treated like my money didn't mean anything now that they have it. I spend four hours at Mitsubishi Redondo, I was told that that could not pair the key-fob because they didn't have the updated software. I was told to go back to Mitsubishi Commerce and have it done there. I return Mitsubishi Dealer located in Commerce California to have the key-fob paired. I spent more than four hours waiting for the repair. I was told that the newly purchase key-fob was defective, and to return the original dealer for replacement. I went back to Mitsubishi Redondo Beach California for replacement key. I was told that it would take about a week. I waited two weeks and never got a response, I called the dealer to get an update, I was told the key had arrived. I asked why I was not informed, I got a runaround about being busy. This the typical response I got when trying to communicate with Mitsubishi. They started the repair three hour later I was told that it couldn't be done because they didn't have the latest software. I ask when would it be available, I was told it could be tomorrow or the next day or next week. They said they would keep me updated. They never call with an update.
Corrective Action:
This letter is about a recent use car purchase, the car is a 2022 Mitsubishi Outlander. I purchase the car on 19 April 2023 at Mitsubishi Dealer located in Commerce California, I paid cash. The sale went OK until I ask for a second key-fob as my wife will be the second driver. I was told they didn't have a second key-fob and one would not be supplied because the vehicle is sold as is. I was not pleased about this as I paid more than $38609.00 cash for the vehicle. I pushed back, the dealer would not relent. I purchased a key-fob at Mitsubishi Redondo Beach California, I was told that the key-fob would have to be paired to the vehicle and that would be billable. I was really angry when told this, but had it be done anyway. My feeling was I paid a lot of money cash and I was being treated like my money didn't mean anything now that they have it. I spend four hours at Mitsubishi Redondo, I was told that that could not pair the key-fob because they didn't have the updated software. I was told to go back to Mitsubishi Commerce and have it done there. I return Mitsubishi Dealer located in Commerce California to have the key-fob paired. I spent more than four hours waiting for the repair. I was told that the newly purchase key-fob was defective, and to return the original dealer for replacement. I went back to Mitsubishi Redondo Beach California for replacement key. I was told that it would take about a week. I waited two weeks and never got a response, I called the dealer to get an update, I was told the key had arrived. I asked why I was not informed, I got a runaround about being busy. This the typical response I got when trying to communicate with Mitsubishi. They started the repair three hour later I was told that it couldn't be done because they didn't have the latest software. I ask when would it be available, I was told it could be tomorrow or the next day or next week. They said they would keep me updated. They never call with an update.
Additional Notes:
This letter is about a recent use car purchase, the car is a 2022 Mitsubishi Outlander. I purchase the car on 19 April 2023 at Mitsubishi Dealer located in Commerce California, I paid cash. The sale went OK until I ask for a second key-fob as my wife will be the second driver. I was told they didn't have a second key-fob and one would not be supplied because the vehicle is sold as is. I was not pleased about this as I paid more than $38609.00 cash for the vehicle. I pushed back, the dealer would not relent. I purchased a key-fob at Mitsubishi Redondo Beach California, I was told that the key-fob would have to be paired to the vehicle and that would be billable. I was really angry when told this, but had it be done anyway. My feeling was I paid a lot of money cash and I was being treated like my money didn't mean anything now that they have it. I spend four hours at Mitsubishi Redondo, I was told that that could not pair the key-fob because they didn't have the updated software. I was told to go back to Mitsubishi Commerce and have it done there. I return Mitsubishi Dealer located in Commerce California to have the key-fob paired. I spent more than four hours waiting for the repair. I was told that the newly purchase key-fob was defective, and to return the original dealer for replacement. I went back to Mitsubishi Redondo Beach California for replacement key. I was told that it would take about a week. I waited two weeks and never got a response, I called the dealer to get an update, I was told the key had arrived. I asked why I was not informed, I got a runaround about being busy. This the typical response I got when trying to communicate with Mitsubishi. They started the repair three hour later I was told that it couldn't be done because they didn't have the latest software. I ask when would it be available, I was told it could be tomorrow or the next day or next week. They said they would keep me updated. They never call with an update.
Mfg Campaign: 11541315
Recall Date: Aug 28, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
2022 Mitsubishi Outlander under 34000 miles. Front wheel bearings gave out. Mitsubishi services stated they are defective and Nissan parts. They replaced them under warranty. All 4 manufacture tires are worn out at 34000 miles. Had another computer issue. ABS Warning came on while driving. Took took Mitsubishi service, they stated a module had to be exchanged. Again car is fairly new. Under 34000 miles.
Corrective Action:
2022 Mitsubishi Outlander under 34000 miles. Front wheel bearings gave out. Mitsubishi services stated they are defective and Nissan parts. They replaced them under warranty. All 4 manufacture tires are worn out at 34000 miles. Had another computer issue. ABS Warning came on while driving. Took took Mitsubishi service, they stated a module had to be exchanged. Again car is fairly new. Under 34000 miles.
Additional Notes:
2022 Mitsubishi Outlander under 34000 miles. Front wheel bearings gave out. Mitsubishi services stated they are defective and Nissan parts. They replaced them under warranty. All 4 manufacture tires are worn out at 34000 miles. Had another computer issue. ABS Warning came on while driving. Took took Mitsubishi service, they stated a module had to be exchanged. Again car is fairly new. Under 34000 miles.
Mfg Campaign: 11540138
Recall Date: Aug 22, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The gas meter to read how much gas you have isn’t reading properly. When the car gets down to 60 miles to e the entire car shuts off.
Corrective Action:
The gas meter to read how much gas you have isn’t reading properly. When the car gets down to 60 miles to e the entire car shuts off.
Additional Notes:
The gas meter to read how much gas you have isn’t reading properly. When the car gets down to 60 miles to e the entire car shuts off.
Mfg Campaign: 11537528
Recall Date: Aug 9, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Upon idling this vehicle reeks of fresh fuel. It has been reported to the dealer and they have re-produced the problem. However, they do not know what is causing it. I am worried about the smell of gasoline in my car. I am worried about the car combusting and I am worried about respiratory problems or health issues that may result from the constant exposure of fuel or gasoline fumes . The dealer is reporting to me that corporate office has been notified and is working on a solution however, they do not tell me what the solution is or if they can even identify the problem. I am only told that I am on a waiting list for a repair, and that many people are complaining of this problem. Where I live in Yuma Arizona, the summers get to 114°, and while this may exacerbate the issue it is not the cause and the smell of raw gas can be noted Even in the winter months. I first had the vehicle into the dealership on July 2022 for this problem. This is an ongoing, unresolved problem, and I am worried about my safety as well as the safety of others . When I first noticed the problem and brought the vehicle in, I received paperwork documenting the problem and the service report. The service department will no longer provide me paperwork proving I was there for a repair. They understand that this could be applicable to the lemon law.
Corrective Action:
Upon idling this vehicle reeks of fresh fuel. It has been reported to the dealer and they have re-produced the problem. However, they do not know what is causing it. I am worried about the smell of gasoline in my car. I am worried about the car combusting and I am worried about respiratory problems or health issues that may result from the constant exposure of fuel or gasoline fumes . The dealer is reporting to me that corporate office has been notified and is working on a solution however, they do not tell me what the solution is or if they can even identify the problem. I am only told that I am on a waiting list for a repair, and that many people are complaining of this problem. Where I live in Yuma Arizona, the summers get to 114°, and while this may exacerbate the issue it is not the cause and the smell of raw gas can be noted Even in the winter months. I first had the vehicle into the dealership on July 2022 for this problem. This is an ongoing, unresolved problem, and I am worried about my safety as well as the safety of others . When I first noticed the problem and brought the vehicle in, I received paperwork documenting the problem and the service report. The service department will no longer provide me paperwork proving I was there for a repair. They understand that this could be applicable to the lemon law.
Additional Notes:
Upon idling this vehicle reeks of fresh fuel. It has been reported to the dealer and they have re-produced the problem. However, they do not know what is causing it. I am worried about the smell of gasoline in my car. I am worried about the car combusting and I am worried about respiratory problems or health issues that may result from the constant exposure of fuel or gasoline fumes . The dealer is reporting to me that corporate office has been notified and is working on a solution however, they do not tell me what the solution is or if they can even identify the problem. I am only told that I am on a waiting list for a repair, and that many people are complaining of this problem. Where I live in Yuma Arizona, the summers get to 114°, and while this may exacerbate the issue it is not the cause and the smell of raw gas can be noted Even in the winter months. I first had the vehicle into the dealership on July 2022 for this problem. This is an ongoing, unresolved problem, and I am worried about my safety as well as the safety of others . When I first noticed the problem and brought the vehicle in, I received paperwork documenting the problem and the service report. The service department will no longer provide me paperwork proving I was there for a repair. They understand that this could be applicable to the lemon law.
Mfg Campaign: 11536668
Recall Date: Aug 5, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Mitsubishi Outlander. The contact stated that while driving approximately 70 MPH, the vehicle independently slowed without driver input. The vehicle was shaking and seized momentarily but then returned to normal functionality. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2022 Mitsubishi Outlander. The contact stated that while driving approximately 70 MPH, the vehicle independently slowed without driver input. The vehicle was shaking and seized momentarily but then returned to normal functionality. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2022 Mitsubishi Outlander. The contact stated that while driving approximately 70 MPH, the vehicle independently slowed without driver input. The vehicle was shaking and seized momentarily but then returned to normal functionality. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
Mfg Campaign: 11535663
Recall Date: Aug 1, 2023
Mitsubishi Motors North America, Inc.
Defect Description:
SUSPENSION:FRONT
Potential Consequences:
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving at various speeds and making a right or left turn, there was an abnormal sound coming from the driver's side front wheel. The vehicle was taken to the local dealer, where it was diagnosed that the front driver's side strut bearing was faulty and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that there was an abnormal gasoline odor coming through the A/C vents while driving and while the vehicle was parked. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.
Corrective Action:
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving at various speeds and making a right or left turn, there was an abnormal sound coming from the driver's side front wheel. The vehicle was taken to the local dealer, where it was diagnosed that the front driver's side strut bearing was faulty and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that there was an abnormal gasoline odor coming through the A/C vents while driving and while the vehicle was parked. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.
Additional Notes:
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving at various speeds and making a right or left turn, there was an abnormal sound coming from the driver's side front wheel. The vehicle was taken to the local dealer, where it was diagnosed that the front driver's side strut bearing was faulty and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that there was an abnormal gasoline odor coming through the A/C vents while driving and while the vehicle was parked. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.
Mfg Campaign: 11534119
Recall Date: Jul 24, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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