Complaints & Recalls
Official Safety Recalls - Important!
21 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Mfg Campaign: SR-25-001
Recall Date: Jun 2, 2025
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-23-001
Recall Date: May 15, 2023
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-22-003
Recall Date: Jul 1, 2022
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The Automatic Locking Retractor (ALR) in the right front, second-row right, and second-row left seat belt assemblies may deactivate before the seat belts are fully retracted, which can result in an unsecured child restraint system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-22-002
Recall Date: May 13, 2022
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The commutator and wires inside the fuel pump may be fused incorrectly, potentially causing the fuel pump to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-22-001
Recall Date: Jan 24, 2022
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling one 2022 Outlander vehicle. A software programming error with a welding robot may have caused the vehicle's center pillar to be welded incorrectly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 214, "Side Impact Protection" 210, "Seat Belt Assembly Anchorages" and 216, "Roof Crush Resistance."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-21-009
Recall Date: Oct 18, 2021
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022 Outlander vehicles. The front and second-row passenger seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SR-21-007
Recall Date: Aug 2, 2021
Consumer Complaints
279 ComplaintsMitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving or coming to a stop, the engine will shut off, the infotainment system will reboot and the car needs to be stopped, put into park if it hadn't done so and turned back on. It does this randomly and because the dealer cannot recreate it, it constantly gets ignored. We are not sure why this happens but it is extremely unsafe.
Corrective Action:
While driving or coming to a stop, the engine will shut off, the infotainment system will reboot and the car needs to be stopped, put into park if it hadn't done so and turned back on. It does this randomly and because the dealer cannot recreate it, it constantly gets ignored. We are not sure why this happens but it is extremely unsafe.
Additional Notes:
While driving or coming to a stop, the engine will shut off, the infotainment system will reboot and the car needs to be stopped, put into park if it hadn't done so and turned back on. It does this randomly and because the dealer cannot recreate it, it constantly gets ignored. We are not sure why this happens but it is extremely unsafe.
Mfg Campaign: 11587450
Recall Date: May 7, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving or coming to a stop, the engine will shut off, the infotainment system will reboot and the car needs to be stopped, put into park if it hadn't done so and turned back on. It does this randomly and because the dealer cannot recreate it, it constantly gets ignored. We are not sure why this happens but it is extremely unsafe.
Corrective Action:
While driving or coming to a stop, the engine will shut off, the infotainment system will reboot and the car needs to be stopped, put into park if it hadn't done so and turned back on. It does this randomly and because the dealer cannot recreate it, it constantly gets ignored. We are not sure why this happens but it is extremely unsafe.
Additional Notes:
While driving or coming to a stop, the engine will shut off, the infotainment system will reboot and the car needs to be stopped, put into park if it hadn't done so and turned back on. It does this randomly and because the dealer cannot recreate it, it constantly gets ignored. We are not sure why this happens but it is extremely unsafe.
Mfg Campaign: 11587450
Recall Date: May 7, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving and my car brakes suddenly then all of the lights came on and the vehicle shut down. Once I got the vehicle back started the malfunction light stayed on and is still on and it says to contact your nearest dealer in which I did and was told I would receive a callback and I am still waiting on the call. It has been over 5 hours.
Corrective Action:
I was driving and my car brakes suddenly then all of the lights came on and the vehicle shut down. Once I got the vehicle back started the malfunction light stayed on and is still on and it says to contact your nearest dealer in which I did and was told I would receive a callback and I am still waiting on the call. It has been over 5 hours.
Additional Notes:
I was driving and my car brakes suddenly then all of the lights came on and the vehicle shut down. Once I got the vehicle back started the malfunction light stayed on and is still on and it says to contact your nearest dealer in which I did and was told I would receive a callback and I am still waiting on the call. It has been over 5 hours.
Mfg Campaign: 11585963
Recall Date: Apr 29, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I was driving and my car brakes suddenly then all of the lights came on and the vehicle shut down. Once I got the vehicle back started the malfunction light stayed on and is still on and it says to contact your nearest dealer in which I did and was told I would receive a callback and I am still waiting on the call. It has been over 5 hours.
Corrective Action:
I was driving and my car brakes suddenly then all of the lights came on and the vehicle shut down. Once I got the vehicle back started the malfunction light stayed on and is still on and it says to contact your nearest dealer in which I did and was told I would receive a callback and I am still waiting on the call. It has been over 5 hours.
Additional Notes:
I was driving and my car brakes suddenly then all of the lights came on and the vehicle shut down. Once I got the vehicle back started the malfunction light stayed on and is still on and it says to contact your nearest dealer in which I did and was told I would receive a callback and I am still waiting on the call. It has been over 5 hours.
Mfg Campaign: 11585963
Recall Date: Apr 29, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
I was driving and my car brakes suddenly then all of the lights came on and the vehicle shut down. Once I got the vehicle back started the malfunction light stayed on and is still on and it says to contact your nearest dealer in which I did and was told I would receive a callback and I am still waiting on the call. It has been over 5 hours.
Corrective Action:
I was driving and my car brakes suddenly then all of the lights came on and the vehicle shut down. Once I got the vehicle back started the malfunction light stayed on and is still on and it says to contact your nearest dealer in which I did and was told I would receive a callback and I am still waiting on the call. It has been over 5 hours.
Additional Notes:
I was driving and my car brakes suddenly then all of the lights came on and the vehicle shut down. Once I got the vehicle back started the malfunction light stayed on and is still on and it says to contact your nearest dealer in which I did and was told I would receive a callback and I am still waiting on the call. It has been over 5 hours.
Mfg Campaign: 11585963
Recall Date: Apr 29, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I had a bent right control arm, this was replaced in the dealership with out of pocket payment on February 12th 2024, same issue above reoccurred and the dealership is asking for the same sum to be paid out of pocket. Mitsubishi motors customer complain refused to assist that I had an accident with the car. I believe this is a defect because, I never had any accident, As of now, the right control arm got broke on the street without any impact… kindly look into this. Thank you
Corrective Action:
I had a bent right control arm, this was replaced in the dealership with out of pocket payment on February 12th 2024, same issue above reoccurred and the dealership is asking for the same sum to be paid out of pocket. Mitsubishi motors customer complain refused to assist that I had an accident with the car. I believe this is a defect because, I never had any accident, As of now, the right control arm got broke on the street without any impact… kindly look into this. Thank you
Additional Notes:
I had a bent right control arm, this was replaced in the dealership with out of pocket payment on February 12th 2024, same issue above reoccurred and the dealership is asking for the same sum to be paid out of pocket. Mitsubishi motors customer complain refused to assist that I had an accident with the car. I believe this is a defect because, I never had any accident, As of now, the right control arm got broke on the street without any impact… kindly look into this. Thank you
Mfg Campaign: 11584496
Recall Date: Apr 22, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I had a bent right control arm, this was replaced in the dealership with out of pocket payment on February 12th 2024, same issue above reoccurred and the dealership is asking for the same sum to be paid out of pocket. Mitsubishi motors customer complain refused to assist that I had an accident with the car. I believe this is a defect because, I never had any accident, As of now, the right control arm got broke on the street without any impact… kindly look into this. Thank you
Corrective Action:
I had a bent right control arm, this was replaced in the dealership with out of pocket payment on February 12th 2024, same issue above reoccurred and the dealership is asking for the same sum to be paid out of pocket. Mitsubishi motors customer complain refused to assist that I had an accident with the car. I believe this is a defect because, I never had any accident, As of now, the right control arm got broke on the street without any impact… kindly look into this. Thank you
Additional Notes:
I had a bent right control arm, this was replaced in the dealership with out of pocket payment on February 12th 2024, same issue above reoccurred and the dealership is asking for the same sum to be paid out of pocket. Mitsubishi motors customer complain refused to assist that I had an accident with the car. I believe this is a defect because, I never had any accident, As of now, the right control arm got broke on the street without any impact… kindly look into this. Thank you
Mfg Campaign: 11584496
Recall Date: Apr 22, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On a windy day or a regular day once the car get to about 45 mph or higher the hood begins to flap, bounce, vibrant as if it is going to fly open. As if the wind is getting under and getting ready to take it away.
Corrective Action:
On a windy day or a regular day once the car get to about 45 mph or higher the hood begins to flap, bounce, vibrant as if it is going to fly open. As if the wind is getting under and getting ready to take it away.
Additional Notes:
On a windy day or a regular day once the car get to about 45 mph or higher the hood begins to flap, bounce, vibrant as if it is going to fly open. As if the wind is getting under and getting ready to take it away.
Mfg Campaign: 11582697
Recall Date: Apr 12, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car has a rapid war of rotors and break pads. The car inspected authorized dealer ship and they mentioned this is a very common issue on outlanders as the rotors, calipers, and breaks did not properly design for the wight of the car. It seems the manufactures and authorized dealer aware internally form the defect but do not take necessarily actions which may cause safety issue to owner of this make and model. After the dealer inspected the car i asked for the report but the dealership made all the report unavailable online and said they cannot provide any document
Corrective Action:
The car has a rapid war of rotors and break pads. The car inspected authorized dealer ship and they mentioned this is a very common issue on outlanders as the rotors, calipers, and breaks did not properly design for the wight of the car. It seems the manufactures and authorized dealer aware internally form the defect but do not take necessarily actions which may cause safety issue to owner of this make and model. After the dealer inspected the car i asked for the report but the dealership made all the report unavailable online and said they cannot provide any document
Additional Notes:
The car has a rapid war of rotors and break pads. The car inspected authorized dealer ship and they mentioned this is a very common issue on outlanders as the rotors, calipers, and breaks did not properly design for the wight of the car. It seems the manufactures and authorized dealer aware internally form the defect but do not take necessarily actions which may cause safety issue to owner of this make and model. After the dealer inspected the car i asked for the report but the dealership made all the report unavailable online and said they cannot provide any document
Mfg Campaign: 11581603
Recall Date: Apr 7, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Radio is goin off and on
Corrective Action:
Radio is goin off and on
Additional Notes:
Radio is goin off and on
Mfg Campaign: 11575901
Recall Date: Mar 6, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
STEERING
Potential Consequences:
Rack and pinion broke in half. Several people on forums complain about this problem. Had it happened on the highway it would have caused a serious accident. Thank goodness it happened backing out of my driveway.
Corrective Action:
Rack and pinion broke in half. Several people on forums complain about this problem. Had it happened on the highway it would have caused a serious accident. Thank goodness it happened backing out of my driveway.
Additional Notes:
Rack and pinion broke in half. Several people on forums complain about this problem. Had it happened on the highway it would have caused a serious accident. Thank goodness it happened backing out of my driveway.
Mfg Campaign: 11569004
Recall Date: Jan 31, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
My left front passenger wheel low tire warning keeps going on and off saying the tire has low air. I have been to the cherry hill Mitsubishi dealer had it check they stated the tire was fine. I am putting air in this one tire every three to four days. Now the air will stay in the tire for 3 to 4 days then it goes back to saying low air pressure. If the dealership tells me the tire is fine nothing is wrong clearly something is wrong with this ONE tire.
Corrective Action:
My left front passenger wheel low tire warning keeps going on and off saying the tire has low air. I have been to the cherry hill Mitsubishi dealer had it check they stated the tire was fine. I am putting air in this one tire every three to four days. Now the air will stay in the tire for 3 to 4 days then it goes back to saying low air pressure. If the dealership tells me the tire is fine nothing is wrong clearly something is wrong with this ONE tire.
Additional Notes:
My left front passenger wheel low tire warning keeps going on and off saying the tire has low air. I have been to the cherry hill Mitsubishi dealer had it check they stated the tire was fine. I am putting air in this one tire every three to four days. Now the air will stay in the tire for 3 to 4 days then it goes back to saying low air pressure. If the dealership tells me the tire is fine nothing is wrong clearly something is wrong with this ONE tire.
Mfg Campaign: 11568537
Recall Date: Jan 29, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving minimum speed of 65mph and upwards the hood is flexing and fluttering. It appears as if the hood will become unlatched at any moment. Windy conditions make it worse. It is incredibly scary to drive not knowing if the hood will suddenly become unlatched
Corrective Action:
Driving minimum speed of 65mph and upwards the hood is flexing and fluttering. It appears as if the hood will become unlatched at any moment. Windy conditions make it worse. It is incredibly scary to drive not knowing if the hood will suddenly become unlatched
Additional Notes:
Driving minimum speed of 65mph and upwards the hood is flexing and fluttering. It appears as if the hood will become unlatched at any moment. Windy conditions make it worse. It is incredibly scary to drive not knowing if the hood will suddenly become unlatched
Mfg Campaign: 11568673
Recall Date: Jan 29, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving, my moonroof window exploded. It was not struck by debris. I stopped to observe the damage and the glass was bubbled up and appeared as if it were pushed up. I took photos of the damage.
Corrective Action:
While driving, my moonroof window exploded. It was not struck by debris. I stopped to observe the damage and the glass was bubbled up and appeared as if it were pushed up. I took photos of the damage.
Additional Notes:
While driving, my moonroof window exploded. It was not struck by debris. I stopped to observe the damage and the glass was bubbled up and appeared as if it were pushed up. I took photos of the damage.
Mfg Campaign: 11567521
Recall Date: Jan 24, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving approximately 40 MPH, the vehicle was unstable and drifting to the left and right. The contact stated that the failure was more evident at faster speeds and during inclement weather. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 39,000.
Corrective Action:
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving approximately 40 MPH, the vehicle was unstable and drifting to the left and right. The contact stated that the failure was more evident at faster speeds and during inclement weather. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 39,000.
Additional Notes:
The contact owns a 2022 Mitsubishi Outlander. The contact stated while driving approximately 40 MPH, the vehicle was unstable and drifting to the left and right. The contact stated that the failure was more evident at faster speeds and during inclement weather. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 39,000.
Mfg Campaign: 11566899
Recall Date: Jan 22, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Mechanics said when they replaced the engine coolant an air bubble entered the line and caused the module to fail. The car overheated when I got on the interstate 5 minutes after leaving the dealership.
Corrective Action:
Mechanics said when they replaced the engine coolant an air bubble entered the line and caused the module to fail. The car overheated when I got on the interstate 5 minutes after leaving the dealership.
Additional Notes:
Mechanics said when they replaced the engine coolant an air bubble entered the line and caused the module to fail. The car overheated when I got on the interstate 5 minutes after leaving the dealership.
Mfg Campaign: 11565641
Recall Date: Jan 15, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Hood flutters
Corrective Action:
Hood flutters
Additional Notes:
Hood flutters
Mfg Campaign: 11563076
Recall Date: Jan 2, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hood flutters
Corrective Action:
Hood flutters
Additional Notes:
Hood flutters
Mfg Campaign: 11563076
Recall Date: Jan 2, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Hood flutters
Corrective Action:
Hood flutters
Additional Notes:
Hood flutters
Mfg Campaign: 11563076
Recall Date: Jan 2, 2024
Mitsubishi Motors North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The hood has fluttered since I bought the car on 7/29/21. I brought the issue to the dealership's attention, but they denied hearing any other complaints. While I was waiting at the dealership for an oil change, I was talking to other outlander owners, and they expressed the same concern. I also have an issue with the front Collison senor. Since day one, the sensor will disengage in direct sunlight, fog, and rain, making the feature useless. Once again, when brought up to the dealership, I was informed the case this was a one-off and they had not heard or seen any issues reported to Mitsubishi. And as of today, it appears my alternator has gone out.
Corrective Action:
The hood has fluttered since I bought the car on 7/29/21. I brought the issue to the dealership's attention, but they denied hearing any other complaints. While I was waiting at the dealership for an oil change, I was talking to other outlander owners, and they expressed the same concern. I also have an issue with the front Collison senor. Since day one, the sensor will disengage in direct sunlight, fog, and rain, making the feature useless. Once again, when brought up to the dealership, I was informed the case this was a one-off and they had not heard or seen any issues reported to Mitsubishi. And as of today, it appears my alternator has gone out.
Additional Notes:
The hood has fluttered since I bought the car on 7/29/21. I brought the issue to the dealership's attention, but they denied hearing any other complaints. While I was waiting at the dealership for an oil change, I was talking to other outlander owners, and they expressed the same concern. I also have an issue with the front Collison senor. Since day one, the sensor will disengage in direct sunlight, fog, and rain, making the feature useless. Once again, when brought up to the dealership, I was informed the case this was a one-off and they had not heard or seen any issues reported to Mitsubishi. And as of today, it appears my alternator has gone out.
Mfg Campaign: 11562493
Recall Date: Dec 29, 2023
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