MITSUBISHI OUTLANDER 2018

Complete listing of complaints and recalls for this vehicle

69
Complaints
9
Recalls

Complaints & Recalls

69 Complaints 9 Recalls

Official Safety Recalls - Important!

9 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Mitsubishi Motors North America, Inc.
NHTSA Campaign: 20V403000 SAFETY RECALL
177K Vehicles Affected
Recall Date: Jul 13, 2020
Safety Issue:

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.

Potential Risk:
An unrestrained occupant has an increased risk of injury in the event of a crash.
FREE Recall Solution:
MMNA will notify owners, and dealers will modify the second-row center seat belt buckle cover, install a new warning label to the second-row seat support base, and provide a new warning label insert for the owner's manual, free of charge. The recall began September 1, 2020. Owners may contact MMNA customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-20-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local MITSUBISHI dealer to schedule your FREE recall repair.
Manufacturer: MITSUBISHI
Mfg Campaign: SR-20-004
Notice Date: Sep 1, 2020
Recall Date: Jul 13, 2020
Mitsubishi Motors North America, Inc.
NHTSA Campaign: 18V620000 SAFETY RECALL
9.2K Vehicles Affected
Recall Date: Sep 14, 2018
Safety Issue:

Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.

Potential Risk:
If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
FREE Recall Solution:
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local MITSUBISHI dealer to schedule your FREE recall repair.
Manufacturer: MITSUBISHI
Mfg Campaign: SR-18-007
Notice Date: Oct 16, 2018
Recall Date: Sep 14, 2018
Mitsubishi Motors North America, Inc.
NHTSA Campaign: 18V621000 SAFETY RECALL
58.9K Vehicles Affected
Recall Date: Sep 14, 2018
Safety Issue:

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.

Potential Risk:
If the safety systems do not function as intended, it can increase the risk of a crash.
FREE Recall Solution:
MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local MITSUBISHI dealer to schedule your FREE recall repair.
Manufacturer: MITSUBISHI
Mfg Campaign: SR-18-008
Notice Date: Oct 16, 2018
Recall Date: Sep 14, 2018
Mitsubishi Motors North America, Inc.
NHTSA Campaign: 18V591000 SAFETY RECALL
14.8K Vehicles Affected
Recall Date: Sep 5, 2018
Safety Issue:

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2019 Mitsubishi Outlander vehicles equipped with 18-inch alloy wheels. The Certification Label lists an incorrect rear wheel rim size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
The incorrect rim size information on the label can cause the operator to replace the rim with an incorrect rim size, increasing the risk of a crash.
FREE Recall Solution:
MMNA will notify owners and send them a corrected certification label, free of charge. Owners can also choose to have the label replaced by a dealer, free of charge. The recall began September 26, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-006.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local MITSUBISHI dealer to schedule your FREE recall repair.
Manufacturer: MITSUBISHI
Mfg Campaign: SR-18-006
Notice Date: Sep 26, 2018
Recall Date: Sep 5, 2018

Consumer Complaints

69 Complaints
Mitsubishi Motors North America, Inc.
Campaign: 11162079 Other
Dec 17, 2018
Defect Description:

STRUCTURE:BODY

Potential Consequences:

'TAKATA RECALL' I GOT INTO A THREE COLLISION ACCIDENT ON A CITY HIGHWAY. WHEN I WAS BRAKING TO AVOID THE ACCIDENT IT KEPT ON MOVING LIKE IT WAYS DELAYED. I BELIEVE THAT THE ACCIDENT COULD OF BEEN PREVENTABLE IF MY BRAKES WAS AWARE THAT MY FEET WAS ON IT. IT'S LIKE THE CAR WAS DOING IT'S OWN THING. THERE COULD BE MORE THINGS UNKNOWN GOING ON WITH THE CAR. I JUST BROUGHT THIS CAR 2 MONTHS AGO.

Corrective Action:

'TAKATA RECALL' I GOT INTO A THREE COLLISION ACCIDENT ON A CITY HIGHWAY. WHEN I WAS BRAKING TO AVOID THE ACCIDENT IT KEPT ON MOVING LIKE IT WAYS DELAYED. I BELIEVE THAT THE ACCIDENT COULD OF BEEN PREVENTABLE IF MY BRAKES WAS AWARE THAT MY FEET WAS ON IT. IT'S LIKE THE CAR WAS DOING IT'S OWN THING. THERE COULD BE MORE THINGS UNKNOWN GOING ON WITH THE CAR. I JUST BROUGHT THIS CAR 2 MONTHS AGO.

Additional Notes:

'TAKATA RECALL' I GOT INTO A THREE COLLISION ACCIDENT ON A CITY HIGHWAY. WHEN I WAS BRAKING TO AVOID THE ACCIDENT IT KEPT ON MOVING LIKE IT WAYS DELAYED. I BELIEVE THAT THE ACCIDENT COULD OF BEEN PREVENTABLE IF MY BRAKES WAS AWARE THAT MY FEET WAS ON IT. IT'S LIKE THE CAR WAS DOING IT'S OWN THING. THERE COULD BE MORE THINGS UNKNOWN GOING ON WITH THE CAR. I JUST BROUGHT THIS CAR 2 MONTHS AGO.

Manufacturer: MITSUBISHI
Mfg Campaign: 11162079
Notice Date: Dec 17, 2018
Recall Date: Dec 17, 2018
Mitsubishi Motors North America, Inc.
Campaign: 11162079 Other
Dec 17, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

'TAKATA RECALL' I GOT INTO A THREE COLLISION ACCIDENT ON A CITY HIGHWAY. WHEN I WAS BRAKING TO AVOID THE ACCIDENT IT KEPT ON MOVING LIKE IT WAYS DELAYED. I BELIEVE THAT THE ACCIDENT COULD OF BEEN PREVENTABLE IF MY BRAKES WAS AWARE THAT MY FEET WAS ON IT. IT'S LIKE THE CAR WAS DOING IT'S OWN THING. THERE COULD BE MORE THINGS UNKNOWN GOING ON WITH THE CAR. I JUST BROUGHT THIS CAR 2 MONTHS AGO.

Corrective Action:

'TAKATA RECALL' I GOT INTO A THREE COLLISION ACCIDENT ON A CITY HIGHWAY. WHEN I WAS BRAKING TO AVOID THE ACCIDENT IT KEPT ON MOVING LIKE IT WAYS DELAYED. I BELIEVE THAT THE ACCIDENT COULD OF BEEN PREVENTABLE IF MY BRAKES WAS AWARE THAT MY FEET WAS ON IT. IT'S LIKE THE CAR WAS DOING IT'S OWN THING. THERE COULD BE MORE THINGS UNKNOWN GOING ON WITH THE CAR. I JUST BROUGHT THIS CAR 2 MONTHS AGO.

Additional Notes:

'TAKATA RECALL' I GOT INTO A THREE COLLISION ACCIDENT ON A CITY HIGHWAY. WHEN I WAS BRAKING TO AVOID THE ACCIDENT IT KEPT ON MOVING LIKE IT WAYS DELAYED. I BELIEVE THAT THE ACCIDENT COULD OF BEEN PREVENTABLE IF MY BRAKES WAS AWARE THAT MY FEET WAS ON IT. IT'S LIKE THE CAR WAS DOING IT'S OWN THING. THERE COULD BE MORE THINGS UNKNOWN GOING ON WITH THE CAR. I JUST BROUGHT THIS CAR 2 MONTHS AGO.

Manufacturer: MITSUBISHI
Mfg Campaign: 11162079
Notice Date: Dec 17, 2018
Recall Date: Dec 17, 2018
Mitsubishi Motors North America, Inc.
Campaign: 11162079 Other
Dec 17, 2018
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

'TAKATA RECALL' I GOT INTO A THREE COLLISION ACCIDENT ON A CITY HIGHWAY. WHEN I WAS BRAKING TO AVOID THE ACCIDENT IT KEPT ON MOVING LIKE IT WAYS DELAYED. I BELIEVE THAT THE ACCIDENT COULD OF BEEN PREVENTABLE IF MY BRAKES WAS AWARE THAT MY FEET WAS ON IT. IT'S LIKE THE CAR WAS DOING IT'S OWN THING. THERE COULD BE MORE THINGS UNKNOWN GOING ON WITH THE CAR. I JUST BROUGHT THIS CAR 2 MONTHS AGO.

Corrective Action:

'TAKATA RECALL' I GOT INTO A THREE COLLISION ACCIDENT ON A CITY HIGHWAY. WHEN I WAS BRAKING TO AVOID THE ACCIDENT IT KEPT ON MOVING LIKE IT WAYS DELAYED. I BELIEVE THAT THE ACCIDENT COULD OF BEEN PREVENTABLE IF MY BRAKES WAS AWARE THAT MY FEET WAS ON IT. IT'S LIKE THE CAR WAS DOING IT'S OWN THING. THERE COULD BE MORE THINGS UNKNOWN GOING ON WITH THE CAR. I JUST BROUGHT THIS CAR 2 MONTHS AGO.

Additional Notes:

'TAKATA RECALL' I GOT INTO A THREE COLLISION ACCIDENT ON A CITY HIGHWAY. WHEN I WAS BRAKING TO AVOID THE ACCIDENT IT KEPT ON MOVING LIKE IT WAYS DELAYED. I BELIEVE THAT THE ACCIDENT COULD OF BEEN PREVENTABLE IF MY BRAKES WAS AWARE THAT MY FEET WAS ON IT. IT'S LIKE THE CAR WAS DOING IT'S OWN THING. THERE COULD BE MORE THINGS UNKNOWN GOING ON WITH THE CAR. I JUST BROUGHT THIS CAR 2 MONTHS AGO.

Manufacturer: MITSUBISHI
Mfg Campaign: 11162079
Notice Date: Dec 17, 2018
Recall Date: Dec 17, 2018
Mitsubishi Motors North America, Inc.
Campaign: 11152282 Other
Nov 18, 2018
Defect Description:

SEAT BELTS

Potential Consequences:

THE SECOND ROW MIDDLE SEAT BELT HAS A PROBLEM. IT ALWAYS SEIZES ONCE THE MIDDLE PASSENGER FASTENS IT AND THEN STARTS BEING MORE TIGHTER ON THE PASSENGER, THUS PRESSING ON THE CHEST CAUSING HIGH LEVEL OF DISCOMFORT.

Corrective Action:

THE SECOND ROW MIDDLE SEAT BELT HAS A PROBLEM. IT ALWAYS SEIZES ONCE THE MIDDLE PASSENGER FASTENS IT AND THEN STARTS BEING MORE TIGHTER ON THE PASSENGER, THUS PRESSING ON THE CHEST CAUSING HIGH LEVEL OF DISCOMFORT.

Additional Notes:

THE SECOND ROW MIDDLE SEAT BELT HAS A PROBLEM. IT ALWAYS SEIZES ONCE THE MIDDLE PASSENGER FASTENS IT AND THEN STARTS BEING MORE TIGHTER ON THE PASSENGER, THUS PRESSING ON THE CHEST CAUSING HIGH LEVEL OF DISCOMFORT.

Manufacturer: MITSUBISHI
Mfg Campaign: 11152282
Notice Date: Nov 18, 2018
Recall Date: Nov 18, 2018
Mitsubishi Motors North America, Inc.
Campaign: 11144247 Other
Oct 30, 2018
Defect Description:

SEATS

Potential Consequences:

THE DRIVER'S SIDE SEAT ROCKS BACK AND FORTH WHEN I ACCELERATE AND BRAKE. THIS BECAME EVIDENT DAYS AFTER I PURCHASED THE VEHICLE. THE DEALER TRIED TO FIX THE ISSUE BUT THEY DAMAGED THE VEHICLE EVEN MORE.

Corrective Action:

THE DRIVER'S SIDE SEAT ROCKS BACK AND FORTH WHEN I ACCELERATE AND BRAKE. THIS BECAME EVIDENT DAYS AFTER I PURCHASED THE VEHICLE. THE DEALER TRIED TO FIX THE ISSUE BUT THEY DAMAGED THE VEHICLE EVEN MORE.

Additional Notes:

THE DRIVER'S SIDE SEAT ROCKS BACK AND FORTH WHEN I ACCELERATE AND BRAKE. THIS BECAME EVIDENT DAYS AFTER I PURCHASED THE VEHICLE. THE DEALER TRIED TO FIX THE ISSUE BUT THEY DAMAGED THE VEHICLE EVEN MORE.

Manufacturer: MITSUBISHI
Mfg Campaign: 11144247
Notice Date: Oct 30, 2018
Recall Date: Oct 30, 2018
Mitsubishi Motors North America, Inc.
Campaign: 11115337 Other
Aug 2, 2018
Defect Description:

ENGINE

Potential Consequences:

WHILE DRIVING IF KEY IS HIT, THE CAR WILL SHUT OFF.

Corrective Action:

WHILE DRIVING IF KEY IS HIT, THE CAR WILL SHUT OFF.

Additional Notes:

WHILE DRIVING IF KEY IS HIT, THE CAR WILL SHUT OFF.

Manufacturer: MITSUBISHI
Mfg Campaign: 11115337
Notice Date: Aug 2, 2018
Recall Date: Aug 2, 2018
Mitsubishi Motors North America, Inc.
Campaign: 11115337 Other
Aug 2, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

WHILE DRIVING IF KEY IS HIT, THE CAR WILL SHUT OFF.

Corrective Action:

WHILE DRIVING IF KEY IS HIT, THE CAR WILL SHUT OFF.

Additional Notes:

WHILE DRIVING IF KEY IS HIT, THE CAR WILL SHUT OFF.

Manufacturer: MITSUBISHI
Mfg Campaign: 11115337
Notice Date: Aug 2, 2018
Recall Date: Aug 2, 2018
Mitsubishi Motors North America, Inc.
Campaign: 11113921 Other
1 Vehicles Affected
Jul 26, 2018
Defect Description:

AIR BAGS

Potential Consequences:

TAKATA RECALL.. I WAS INVOLVED IN A FRONT END COLLISION AND THE AIR BAGS DID NOT DEPLOY. *TR

Corrective Action:

TAKATA RECALL.. I WAS INVOLVED IN A FRONT END COLLISION AND THE AIR BAGS DID NOT DEPLOY. *TR

Additional Notes:

TAKATA RECALL.. I WAS INVOLVED IN A FRONT END COLLISION AND THE AIR BAGS DID NOT DEPLOY. *TR

Manufacturer: MITSUBISHI
Mfg Campaign: 11113921
Notice Date: Jul 26, 2018
Recall Date: Jul 26, 2018
Mitsubishi Motors North America, Inc.
Campaign: 11098228 Other
May 27, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

ON 27MAY2018, I STARTED MY 2018 MITSUBISHI OUTLANDER PHEV AND PUT IT IN REVERSE TO BACK OUT OF THE GARAGE. FOR THE FIRST TIME EVER, THE ALARM DINGED AND THE CAR WOULD NOT REVERSE. MY CONSOLE INDICATED THE CHARGE CORD WAS STILL PLUGGED IN. SO I JUMPED OUT OF THE CAR TO UNPLUG THE CORD, NOT REALIZING THAT I NEVER PRESSED THE 'P' BUTTON TO PUT THE CAR IN PARK. I DIDN'T EVEN THINK TO PRESS THE 'P' BUTTON TO INITIATE PARK BECAUSE THE VEHICLE HAD NO MOTION. ANYWAY, I QUICKLY UNPLUGGED THE CHARGER, AND IMMEDIATELY THEREAFTER, THE CAR STARTED MOVING IN REVERSE, WHICH WAS THE LAST COMMAND THAT I HAD PLACED IT IN. IN SHOCK, I RAN AROUND TO THE BACK OF THE CAR WITHOUT SHUTTING THE ELECTRIC RECEPTACLE DOOR AND WAS NEARLY RUN OVER BY THE VEHICLE WHILE TRYING TO STOP IT FROM ROLLING OUT OF MY GARAGE. LUCKILY, I MOVED OUT OF THE WAY QUICKLY ENOUGH, BACK AROUND THE DRIVER'S SIDE OF THE CAR, HOPPED INTO MY SEAT, AND HIT THE 'P' BUTTON TO PARK THE CAR. HOWEVER, BEFORE THE CAR CAME TO A COMPLETE STOP, THE ELECTRIC RECEPTACLE DOOR I LEFT OPEN IN MY HASTE WAS HEAVILY DAMAGED BY THE VEHICLE REVERSING INTO THE SIDE OF MY GARAGE DOOR OPENING. OVERALL, THIS WAS A VERY DANGEROUS SITUATION THAT I FEEL WOULD NOT HAVE HAPPENED IN A CONVENTIONAL VEHICLE BECAUSE, IN A CONVENTIONAL VEHICLE, THE DRIVER, UPON REMOVING HIS OR HER FOOT FROM THE BRAKE, WOULD IMMEDIATELY NOTICE IF THE VEHICLE WAS ACTUALLY IN PARK OR REVERSE. IN CONTRAST, THE PHEV WAS IN A STANDBY STATE, WHICH APPEARED THE SAME AS PARK, THEREBY SIMULATING THE PERCEPTION OF BEING IN PARK EVEN THOUGH THE VEHICLE ACTUALLY WAS UNDER THE LAST COMMAND OF REVERSE. UNFORTUNATELY, THIS INCIDENT HAS RESULTED IN SIGNIFICANT VEHICLE AND PROPERTY DAMAGE, NOT TO MENTION A HIGHLY DANGEROUS SITUATION. I WOULD RECOMMEND THE 2018 MITSUBISHI OUTLANDER PHEV BE PROGRAMMED TO SHIFT TO PARK AUTOMATICALLY IF THE CHARGE CORD IS STILL PLUGGED IN.

Corrective Action:

ON 27MAY2018, I STARTED MY 2018 MITSUBISHI OUTLANDER PHEV AND PUT IT IN REVERSE TO BACK OUT OF THE GARAGE. FOR THE FIRST TIME EVER, THE ALARM DINGED AND THE CAR WOULD NOT REVERSE. MY CONSOLE INDICATED THE CHARGE CORD WAS STILL PLUGGED IN. SO I JUMPED OUT OF THE CAR TO UNPLUG THE CORD, NOT REALIZING THAT I NEVER PRESSED THE 'P' BUTTON TO PUT THE CAR IN PARK. I DIDN'T EVEN THINK TO PRESS THE 'P' BUTTON TO INITIATE PARK BECAUSE THE VEHICLE HAD NO MOTION. ANYWAY, I QUICKLY UNPLUGGED THE CHARGER, AND IMMEDIATELY THEREAFTER, THE CAR STARTED MOVING IN REVERSE, WHICH WAS THE LAST COMMAND THAT I HAD PLACED IT IN. IN SHOCK, I RAN AROUND TO THE BACK OF THE CAR WITHOUT SHUTTING THE ELECTRIC RECEPTACLE DOOR AND WAS NEARLY RUN OVER BY THE VEHICLE WHILE TRYING TO STOP IT FROM ROLLING OUT OF MY GARAGE. LUCKILY, I MOVED OUT OF THE WAY QUICKLY ENOUGH, BACK AROUND THE DRIVER'S SIDE OF THE CAR, HOPPED INTO MY SEAT, AND HIT THE 'P' BUTTON TO PARK THE CAR. HOWEVER, BEFORE THE CAR CAME TO A COMPLETE STOP, THE ELECTRIC RECEPTACLE DOOR I LEFT OPEN IN MY HASTE WAS HEAVILY DAMAGED BY THE VEHICLE REVERSING INTO THE SIDE OF MY GARAGE DOOR OPENING. OVERALL, THIS WAS A VERY DANGEROUS SITUATION THAT I FEEL WOULD NOT HAVE HAPPENED IN A CONVENTIONAL VEHICLE BECAUSE, IN A CONVENTIONAL VEHICLE, THE DRIVER, UPON REMOVING HIS OR HER FOOT FROM THE BRAKE, WOULD IMMEDIATELY NOTICE IF THE VEHICLE WAS ACTUALLY IN PARK OR REVERSE. IN CONTRAST, THE PHEV WAS IN A STANDBY STATE, WHICH APPEARED THE SAME AS PARK, THEREBY SIMULATING THE PERCEPTION OF BEING IN PARK EVEN THOUGH THE VEHICLE ACTUALLY WAS UNDER THE LAST COMMAND OF REVERSE. UNFORTUNATELY, THIS INCIDENT HAS RESULTED IN SIGNIFICANT VEHICLE AND PROPERTY DAMAGE, NOT TO MENTION A HIGHLY DANGEROUS SITUATION. I WOULD RECOMMEND THE 2018 MITSUBISHI OUTLANDER PHEV BE PROGRAMMED TO SHIFT TO PARK AUTOMATICALLY IF THE CHARGE CORD IS STILL PLUGGED IN.

Additional Notes:

ON 27MAY2018, I STARTED MY 2018 MITSUBISHI OUTLANDER PHEV AND PUT IT IN REVERSE TO BACK OUT OF THE GARAGE. FOR THE FIRST TIME EVER, THE ALARM DINGED AND THE CAR WOULD NOT REVERSE. MY CONSOLE INDICATED THE CHARGE CORD WAS STILL PLUGGED IN. SO I JUMPED OUT OF THE CAR TO UNPLUG THE CORD, NOT REALIZING THAT I NEVER PRESSED THE 'P' BUTTON TO PUT THE CAR IN PARK. I DIDN'T EVEN THINK TO PRESS THE 'P' BUTTON TO INITIATE PARK BECAUSE THE VEHICLE HAD NO MOTION. ANYWAY, I QUICKLY UNPLUGGED THE CHARGER, AND IMMEDIATELY THEREAFTER, THE CAR STARTED MOVING IN REVERSE, WHICH WAS THE LAST COMMAND THAT I HAD PLACED IT IN. IN SHOCK, I RAN AROUND TO THE BACK OF THE CAR WITHOUT SHUTTING THE ELECTRIC RECEPTACLE DOOR AND WAS NEARLY RUN OVER BY THE VEHICLE WHILE TRYING TO STOP IT FROM ROLLING OUT OF MY GARAGE. LUCKILY, I MOVED OUT OF THE WAY QUICKLY ENOUGH, BACK AROUND THE DRIVER'S SIDE OF THE CAR, HOPPED INTO MY SEAT, AND HIT THE 'P' BUTTON TO PARK THE CAR. HOWEVER, BEFORE THE CAR CAME TO A COMPLETE STOP, THE ELECTRIC RECEPTACLE DOOR I LEFT OPEN IN MY HASTE WAS HEAVILY DAMAGED BY THE VEHICLE REVERSING INTO THE SIDE OF MY GARAGE DOOR OPENING. OVERALL, THIS WAS A VERY DANGEROUS SITUATION THAT I FEEL WOULD NOT HAVE HAPPENED IN A CONVENTIONAL VEHICLE BECAUSE, IN A CONVENTIONAL VEHICLE, THE DRIVER, UPON REMOVING HIS OR HER FOOT FROM THE BRAKE, WOULD IMMEDIATELY NOTICE IF THE VEHICLE WAS ACTUALLY IN PARK OR REVERSE. IN CONTRAST, THE PHEV WAS IN A STANDBY STATE, WHICH APPEARED THE SAME AS PARK, THEREBY SIMULATING THE PERCEPTION OF BEING IN PARK EVEN THOUGH THE VEHICLE ACTUALLY WAS UNDER THE LAST COMMAND OF REVERSE. UNFORTUNATELY, THIS INCIDENT HAS RESULTED IN SIGNIFICANT VEHICLE AND PROPERTY DAMAGE, NOT TO MENTION A HIGHLY DANGEROUS SITUATION. I WOULD RECOMMEND THE 2018 MITSUBISHI OUTLANDER PHEV BE PROGRAMMED TO SHIFT TO PARK AUTOMATICALLY IF THE CHARGE CORD IS STILL PLUGGED IN.

Manufacturer: MITSUBISHI
Mfg Campaign: 11098228
Notice Date: May 27, 2018
Recall Date: May 27, 2018

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