Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-20-004
Recall Date: Jul 13, 2020
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-18-007
Recall Date: Sep 14, 2018
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-18-008
Recall Date: Sep 14, 2018
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2019 Mitsubishi Outlander vehicles equipped with 18-inch alloy wheels. The Certification Label lists an incorrect rear wheel rim size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-18-006
Recall Date: Sep 5, 2018
Consumer Complaints
69 ComplaintsMitsubishi Motors North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT CALLED ON BEHALF OF THE DRIVER HIS DAUGHTER. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS AT A COMPLETE STOP, A VEHICLE DRIVING AT 50 MPH FAILED TO STOP AND CRASHED INTO THE CONTACT REAR REMOVING THE VEHICLE REAR BUMPER, AND TAIL LIGHTS, THE DRIVER PROCEEDED TO SPIN THE CONTACT VEHICLE IN A CIRCLE, AND PUSHED THE CONTACT VEHICLE INTO THE VEHICLE IN FRONT. THE DRIVER AIR BAG, PASSENGER FRONT AIR BAG, THE STEERING AIR BAG, THE SIDE AIR BAGS FAILED TO DEPLOY. THE DRIVER HEAD HIT THE STEERING WHEEL, DRIVER SUSTAINED DISK, INJURY, HEAD TRAUMA, CONCUSSION, EARS RINGING, MEMORY LOST, NECK, BACK INJURY, CAN NOT LOOK INTO BRIGHT LIGHT. THE PASSENGER SUSTAINED HEAD TRAUMA, NECK, BACK, KNEES INJURIES. THE READ OAK POLICE DEPARTMENT WAS PRESENT, THE VEHICLE WAS TOWED TO A COLLISION SHOP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. *LN*DT*JB CONSUMER STATED THERE WAS NO DEPLOYMENT OF THE AIRBAGS.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT CALLED ON BEHALF OF THE DRIVER HIS DAUGHTER. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS AT A COMPLETE STOP, A VEHICLE DRIVING AT 50 MPH FAILED TO STOP AND CRASHED INTO THE CONTACT REAR REMOVING THE VEHICLE REAR BUMPER, AND TAIL LIGHTS, THE DRIVER PROCEEDED TO SPIN THE CONTACT VEHICLE IN A CIRCLE, AND PUSHED THE CONTACT VEHICLE INTO THE VEHICLE IN FRONT. THE DRIVER AIR BAG, PASSENGER FRONT AIR BAG, THE STEERING AIR BAG, THE SIDE AIR BAGS FAILED TO DEPLOY. THE DRIVER HEAD HIT THE STEERING WHEEL, DRIVER SUSTAINED DISK, INJURY, HEAD TRAUMA, CONCUSSION, EARS RINGING, MEMORY LOST, NECK, BACK INJURY, CAN NOT LOOK INTO BRIGHT LIGHT. THE PASSENGER SUSTAINED HEAD TRAUMA, NECK, BACK, KNEES INJURIES. THE READ OAK POLICE DEPARTMENT WAS PRESENT, THE VEHICLE WAS TOWED TO A COLLISION SHOP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. *LN*DT*JB CONSUMER STATED THERE WAS NO DEPLOYMENT OF THE AIRBAGS.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT CALLED ON BEHALF OF THE DRIVER HIS DAUGHTER. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS AT A COMPLETE STOP, A VEHICLE DRIVING AT 50 MPH FAILED TO STOP AND CRASHED INTO THE CONTACT REAR REMOVING THE VEHICLE REAR BUMPER, AND TAIL LIGHTS, THE DRIVER PROCEEDED TO SPIN THE CONTACT VEHICLE IN A CIRCLE, AND PUSHED THE CONTACT VEHICLE INTO THE VEHICLE IN FRONT. THE DRIVER AIR BAG, PASSENGER FRONT AIR BAG, THE STEERING AIR BAG, THE SIDE AIR BAGS FAILED TO DEPLOY. THE DRIVER HEAD HIT THE STEERING WHEEL, DRIVER SUSTAINED DISK, INJURY, HEAD TRAUMA, CONCUSSION, EARS RINGING, MEMORY LOST, NECK, BACK INJURY, CAN NOT LOOK INTO BRIGHT LIGHT. THE PASSENGER SUSTAINED HEAD TRAUMA, NECK, BACK, KNEES INJURIES. THE READ OAK POLICE DEPARTMENT WAS PRESENT, THE VEHICLE WAS TOWED TO A COLLISION SHOP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. *LN*DT*JB CONSUMER STATED THERE WAS NO DEPLOYMENT OF THE AIRBAGS.*JB
Mfg Campaign: 11327258
Recall Date: Jun 4, 2020
Mitsubishi Motors North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE CRUISE CONTROL (ACC) DISENGAGES ON ITS OWN WITHOUT ANY NOTICE WHEN TRAVELING ON THE ROAD. OTHER TIMES WITHOUT ANY PROMPTING IT FLASHES THAT THE ACC NEEDS SERVICING.
Corrective Action:
THE CRUISE CONTROL (ACC) DISENGAGES ON ITS OWN WITHOUT ANY NOTICE WHEN TRAVELING ON THE ROAD. OTHER TIMES WITHOUT ANY PROMPTING IT FLASHES THAT THE ACC NEEDS SERVICING.
Additional Notes:
THE CRUISE CONTROL (ACC) DISENGAGES ON ITS OWN WITHOUT ANY NOTICE WHEN TRAVELING ON THE ROAD. OTHER TIMES WITHOUT ANY PROMPTING IT FLASHES THAT THE ACC NEEDS SERVICING.
Mfg Campaign: 11302439
Recall Date: Jan 28, 2020
Mitsubishi Motors North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WAS DRIVING AT HIGHWAY SPEEDS AND JUST TOPPED A HILL WITHOUT ANY OTHER VEHICLES AROUND, NO OVERPASSES, NO ONE ON THE SIDE ROADS, ETC. WHEN THE SUNROOF SPONTANEOUSLY EXPLODED. HAD BEEN DRIVING FOR ABOUT 20 MINUTES WITHOUT ANY INCIDENTS BEFORE THIS HAPPENED. NOT ONLY DID THE GLASS BLOW OUT BUT THE SHARDS LEFT HUNDREDS OF SCRATCHES TO THE PAINT ON THE ROOF BAD ENOUGH TO NEED TO BE REPAINTED. WHEN IT HAPPENED THE SOUND OF THE GLASS EXPLODING WAS EXTREMELY LOUD. THAT MORNING WAS THE FIRST MORNING WE HAD FROST ON THE VEHICLES SINCE WE BOUGHT IT NEW.
Corrective Action:
WAS DRIVING AT HIGHWAY SPEEDS AND JUST TOPPED A HILL WITHOUT ANY OTHER VEHICLES AROUND, NO OVERPASSES, NO ONE ON THE SIDE ROADS, ETC. WHEN THE SUNROOF SPONTANEOUSLY EXPLODED. HAD BEEN DRIVING FOR ABOUT 20 MINUTES WITHOUT ANY INCIDENTS BEFORE THIS HAPPENED. NOT ONLY DID THE GLASS BLOW OUT BUT THE SHARDS LEFT HUNDREDS OF SCRATCHES TO THE PAINT ON THE ROOF BAD ENOUGH TO NEED TO BE REPAINTED. WHEN IT HAPPENED THE SOUND OF THE GLASS EXPLODING WAS EXTREMELY LOUD. THAT MORNING WAS THE FIRST MORNING WE HAD FROST ON THE VEHICLES SINCE WE BOUGHT IT NEW.
Additional Notes:
WAS DRIVING AT HIGHWAY SPEEDS AND JUST TOPPED A HILL WITHOUT ANY OTHER VEHICLES AROUND, NO OVERPASSES, NO ONE ON THE SIDE ROADS, ETC. WHEN THE SUNROOF SPONTANEOUSLY EXPLODED. HAD BEEN DRIVING FOR ABOUT 20 MINUTES WITHOUT ANY INCIDENTS BEFORE THIS HAPPENED. NOT ONLY DID THE GLASS BLOW OUT BUT THE SHARDS LEFT HUNDREDS OF SCRATCHES TO THE PAINT ON THE ROOF BAD ENOUGH TO NEED TO BE REPAINTED. WHEN IT HAPPENED THE SOUND OF THE GLASS EXPLODING WAS EXTREMELY LOUD. THAT MORNING WAS THE FIRST MORNING WE HAD FROST ON THE VEHICLES SINCE WE BOUGHT IT NEW.
Mfg Campaign: 11281588
Recall Date: Nov 21, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I BOUGHT MY CAR JULY 31, 2018, 0 MILES VEHICLE MITSUBISHI OUTLANDER GT 2018. I HAVE NOTICE DANGEROUS CONDITION ON THE BREAK SYSTEM. - FIRST OF ALL, WHEN THE VEHICLE WAS ABOUT 6 MONTH OF USE THE REAR BREAK START TO SOUND. WHEN I TAKE MY VEHICLE TO THE MITSUBISHI SERVICE DEPARTMENT AND THE REAR BREAK PADS WAS WORN OUT WITH ONLY 12,000 MILES. THEY CLAIM THAT IS MY DRIVING HABITS WAS WHAT CAUSES THE PREMATURE WORN OF THE BREAK PAD. I TOLD THEM THAT MY LAST CAR I CHANGE REAR BREAK PAD AT 60,000 MILES WITH THE SAME DRIVING HABITS THEY ALLEGED. AT THE END, I PAY FOR THE PADS AND THE WARRANTY PAY FOR THE DISK REPAIR AND INSTALLATION. - SECOND, I HAD AN EXPERIENCE IN A SUDDEN STOP THAT THE ABS SYSTEM DID NOT RESPOND PROPERLY AND MY CAR SLIDE THROUGH THE PAVEMENT UNTIL STOP. FORTUNATELY I HAD ENOUGH SPACE TO STOP WITHOUT CAUSING AN ACCIDENT. I HAVEN'T HAD ANY OTHER INCIDENT AND I CAN'T TELL IF THE PROBLEM PERSIST. - THIRD, RECENTLY I TAKE MY VEHICLE TO ANOTHER MITSUBISHI SERVICE DEPARTMENT BECAUSE OF A NOISE ON THE REAR BREAKS. THE TECHNICIAN INDICATE THAT THE BREAK PADS ARE WORN OUT AND THE CALIPER RUBBER PROTECTOR IS BROKEN. MY VEHICLE ONLY HAVE ONE YEAR OF USE AND 25,000 MILES. MY BIG CONCERN IS WITH THE ABS SYSTEM THAT DID NOT RESPONDED PROPERLY AND I DON'T HAVE THE TECHNICAL KNOWLEDGE TO DETERMINE IF THE ABS PROBLEM HAVE SOMETHING TO DO WITH THE PREMATURE WORN OUT OF THE REAR BREAK PADS. IF YOU NEED ADDITIONAL INFORMATION, PLEASE LET ME KNOW.
Corrective Action:
I BOUGHT MY CAR JULY 31, 2018, 0 MILES VEHICLE MITSUBISHI OUTLANDER GT 2018. I HAVE NOTICE DANGEROUS CONDITION ON THE BREAK SYSTEM. - FIRST OF ALL, WHEN THE VEHICLE WAS ABOUT 6 MONTH OF USE THE REAR BREAK START TO SOUND. WHEN I TAKE MY VEHICLE TO THE MITSUBISHI SERVICE DEPARTMENT AND THE REAR BREAK PADS WAS WORN OUT WITH ONLY 12,000 MILES. THEY CLAIM THAT IS MY DRIVING HABITS WAS WHAT CAUSES THE PREMATURE WORN OF THE BREAK PAD. I TOLD THEM THAT MY LAST CAR I CHANGE REAR BREAK PAD AT 60,000 MILES WITH THE SAME DRIVING HABITS THEY ALLEGED. AT THE END, I PAY FOR THE PADS AND THE WARRANTY PAY FOR THE DISK REPAIR AND INSTALLATION. - SECOND, I HAD AN EXPERIENCE IN A SUDDEN STOP THAT THE ABS SYSTEM DID NOT RESPOND PROPERLY AND MY CAR SLIDE THROUGH THE PAVEMENT UNTIL STOP. FORTUNATELY I HAD ENOUGH SPACE TO STOP WITHOUT CAUSING AN ACCIDENT. I HAVEN'T HAD ANY OTHER INCIDENT AND I CAN'T TELL IF THE PROBLEM PERSIST. - THIRD, RECENTLY I TAKE MY VEHICLE TO ANOTHER MITSUBISHI SERVICE DEPARTMENT BECAUSE OF A NOISE ON THE REAR BREAKS. THE TECHNICIAN INDICATE THAT THE BREAK PADS ARE WORN OUT AND THE CALIPER RUBBER PROTECTOR IS BROKEN. MY VEHICLE ONLY HAVE ONE YEAR OF USE AND 25,000 MILES. MY BIG CONCERN IS WITH THE ABS SYSTEM THAT DID NOT RESPONDED PROPERLY AND I DON'T HAVE THE TECHNICAL KNOWLEDGE TO DETERMINE IF THE ABS PROBLEM HAVE SOMETHING TO DO WITH THE PREMATURE WORN OUT OF THE REAR BREAK PADS. IF YOU NEED ADDITIONAL INFORMATION, PLEASE LET ME KNOW.
Additional Notes:
I BOUGHT MY CAR JULY 31, 2018, 0 MILES VEHICLE MITSUBISHI OUTLANDER GT 2018. I HAVE NOTICE DANGEROUS CONDITION ON THE BREAK SYSTEM. - FIRST OF ALL, WHEN THE VEHICLE WAS ABOUT 6 MONTH OF USE THE REAR BREAK START TO SOUND. WHEN I TAKE MY VEHICLE TO THE MITSUBISHI SERVICE DEPARTMENT AND THE REAR BREAK PADS WAS WORN OUT WITH ONLY 12,000 MILES. THEY CLAIM THAT IS MY DRIVING HABITS WAS WHAT CAUSES THE PREMATURE WORN OF THE BREAK PAD. I TOLD THEM THAT MY LAST CAR I CHANGE REAR BREAK PAD AT 60,000 MILES WITH THE SAME DRIVING HABITS THEY ALLEGED. AT THE END, I PAY FOR THE PADS AND THE WARRANTY PAY FOR THE DISK REPAIR AND INSTALLATION. - SECOND, I HAD AN EXPERIENCE IN A SUDDEN STOP THAT THE ABS SYSTEM DID NOT RESPOND PROPERLY AND MY CAR SLIDE THROUGH THE PAVEMENT UNTIL STOP. FORTUNATELY I HAD ENOUGH SPACE TO STOP WITHOUT CAUSING AN ACCIDENT. I HAVEN'T HAD ANY OTHER INCIDENT AND I CAN'T TELL IF THE PROBLEM PERSIST. - THIRD, RECENTLY I TAKE MY VEHICLE TO ANOTHER MITSUBISHI SERVICE DEPARTMENT BECAUSE OF A NOISE ON THE REAR BREAKS. THE TECHNICIAN INDICATE THAT THE BREAK PADS ARE WORN OUT AND THE CALIPER RUBBER PROTECTOR IS BROKEN. MY VEHICLE ONLY HAVE ONE YEAR OF USE AND 25,000 MILES. MY BIG CONCERN IS WITH THE ABS SYSTEM THAT DID NOT RESPONDED PROPERLY AND I DON'T HAVE THE TECHNICAL KNOWLEDGE TO DETERMINE IF THE ABS PROBLEM HAVE SOMETHING TO DO WITH THE PREMATURE WORN OUT OF THE REAR BREAK PADS. IF YOU NEED ADDITIONAL INFORMATION, PLEASE LET ME KNOW.
Mfg Campaign: 11278513
Recall Date: Nov 6, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
8 RECALLS ON BRAKES. ELECTRICAL. WHEELS. COLLISION. STABILITY. EMERGENCY BRAKING. ANTILOCK BRAKES. HYDRAULICS.
Corrective Action:
8 RECALLS ON BRAKES. ELECTRICAL. WHEELS. COLLISION. STABILITY. EMERGENCY BRAKING. ANTILOCK BRAKES. HYDRAULICS.
Additional Notes:
8 RECALLS ON BRAKES. ELECTRICAL. WHEELS. COLLISION. STABILITY. EMERGENCY BRAKING. ANTILOCK BRAKES. HYDRAULICS.
Mfg Campaign: 11229722
Recall Date: Jul 6, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
8 RECALLS ON BRAKES. ELECTRICAL. WHEELS. COLLISION. STABILITY. EMERGENCY BRAKING. ANTILOCK BRAKES. HYDRAULICS.
Corrective Action:
8 RECALLS ON BRAKES. ELECTRICAL. WHEELS. COLLISION. STABILITY. EMERGENCY BRAKING. ANTILOCK BRAKES. HYDRAULICS.
Additional Notes:
8 RECALLS ON BRAKES. ELECTRICAL. WHEELS. COLLISION. STABILITY. EMERGENCY BRAKING. ANTILOCK BRAKES. HYDRAULICS.
Mfg Campaign: 11229722
Recall Date: Jul 6, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
8 RECALLS ON BRAKES. ELECTRICAL. WHEELS. COLLISION. STABILITY. EMERGENCY BRAKING. ANTILOCK BRAKES. HYDRAULICS.
Corrective Action:
8 RECALLS ON BRAKES. ELECTRICAL. WHEELS. COLLISION. STABILITY. EMERGENCY BRAKING. ANTILOCK BRAKES. HYDRAULICS.
Additional Notes:
8 RECALLS ON BRAKES. ELECTRICAL. WHEELS. COLLISION. STABILITY. EMERGENCY BRAKING. ANTILOCK BRAKES. HYDRAULICS.
Mfg Campaign: 11229722
Recall Date: Jul 6, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHEN REVERSING THE VEHICLE IF YOU SWITCH IT INTO DRIVE TO FAST THE VEHICLE COMPLETELY STALLS OUT, REQUIRING YOU TO PUT THE VEHICLE IN PARK, SHUT IT OFF, RESTART THE VEHICLE THEN GO. THIS IS COMPLETELY DANGEROUS. IT IS AN ACCIDENT WAITING TO HAPPEN AND SHOULD NOT BE HAPPEN ON A BRAND NEW VEHICLE. THIS HAS BEEN HAPPENING EVER SINCE I BOUGHT IT BRAND NEW WITH LESS THAN 50 MILES ON IT. THIS HAS HAPPENED TO ME PULLING OUT OF A PARKING SPACE AT A LOCAL GROCERY STORE, TO BACKING OUT OF MY DRIVEWAY TO TAKE THE KIDS TO SCHOOL.
Corrective Action:
WHEN REVERSING THE VEHICLE IF YOU SWITCH IT INTO DRIVE TO FAST THE VEHICLE COMPLETELY STALLS OUT, REQUIRING YOU TO PUT THE VEHICLE IN PARK, SHUT IT OFF, RESTART THE VEHICLE THEN GO. THIS IS COMPLETELY DANGEROUS. IT IS AN ACCIDENT WAITING TO HAPPEN AND SHOULD NOT BE HAPPEN ON A BRAND NEW VEHICLE. THIS HAS BEEN HAPPENING EVER SINCE I BOUGHT IT BRAND NEW WITH LESS THAN 50 MILES ON IT. THIS HAS HAPPENED TO ME PULLING OUT OF A PARKING SPACE AT A LOCAL GROCERY STORE, TO BACKING OUT OF MY DRIVEWAY TO TAKE THE KIDS TO SCHOOL.
Additional Notes:
WHEN REVERSING THE VEHICLE IF YOU SWITCH IT INTO DRIVE TO FAST THE VEHICLE COMPLETELY STALLS OUT, REQUIRING YOU TO PUT THE VEHICLE IN PARK, SHUT IT OFF, RESTART THE VEHICLE THEN GO. THIS IS COMPLETELY DANGEROUS. IT IS AN ACCIDENT WAITING TO HAPPEN AND SHOULD NOT BE HAPPEN ON A BRAND NEW VEHICLE. THIS HAS BEEN HAPPENING EVER SINCE I BOUGHT IT BRAND NEW WITH LESS THAN 50 MILES ON IT. THIS HAS HAPPENED TO ME PULLING OUT OF A PARKING SPACE AT A LOCAL GROCERY STORE, TO BACKING OUT OF MY DRIVEWAY TO TAKE THE KIDS TO SCHOOL.
Mfg Campaign: 11217306
Recall Date: Jun 1, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN REVERSING THE VEHICLE IF YOU SWITCH IT INTO DRIVE TO FAST THE VEHICLE COMPLETELY STALLS OUT, REQUIRING YOU TO PUT THE VEHICLE IN PARK, SHUT IT OFF, RESTART THE VEHICLE THEN GO. THIS IS COMPLETELY DANGEROUS. IT IS AN ACCIDENT WAITING TO HAPPEN AND SHOULD NOT BE HAPPEN ON A BRAND NEW VEHICLE. THIS HAS BEEN HAPPENING EVER SINCE I BOUGHT IT BRAND NEW WITH LESS THAN 50 MILES ON IT. THIS HAS HAPPENED TO ME PULLING OUT OF A PARKING SPACE AT A LOCAL GROCERY STORE, TO BACKING OUT OF MY DRIVEWAY TO TAKE THE KIDS TO SCHOOL.
Corrective Action:
WHEN REVERSING THE VEHICLE IF YOU SWITCH IT INTO DRIVE TO FAST THE VEHICLE COMPLETELY STALLS OUT, REQUIRING YOU TO PUT THE VEHICLE IN PARK, SHUT IT OFF, RESTART THE VEHICLE THEN GO. THIS IS COMPLETELY DANGEROUS. IT IS AN ACCIDENT WAITING TO HAPPEN AND SHOULD NOT BE HAPPEN ON A BRAND NEW VEHICLE. THIS HAS BEEN HAPPENING EVER SINCE I BOUGHT IT BRAND NEW WITH LESS THAN 50 MILES ON IT. THIS HAS HAPPENED TO ME PULLING OUT OF A PARKING SPACE AT A LOCAL GROCERY STORE, TO BACKING OUT OF MY DRIVEWAY TO TAKE THE KIDS TO SCHOOL.
Additional Notes:
WHEN REVERSING THE VEHICLE IF YOU SWITCH IT INTO DRIVE TO FAST THE VEHICLE COMPLETELY STALLS OUT, REQUIRING YOU TO PUT THE VEHICLE IN PARK, SHUT IT OFF, RESTART THE VEHICLE THEN GO. THIS IS COMPLETELY DANGEROUS. IT IS AN ACCIDENT WAITING TO HAPPEN AND SHOULD NOT BE HAPPEN ON A BRAND NEW VEHICLE. THIS HAS BEEN HAPPENING EVER SINCE I BOUGHT IT BRAND NEW WITH LESS THAN 50 MILES ON IT. THIS HAS HAPPENED TO ME PULLING OUT OF A PARKING SPACE AT A LOCAL GROCERY STORE, TO BACKING OUT OF MY DRIVEWAY TO TAKE THE KIDS TO SCHOOL.
Mfg Campaign: 11217306
Recall Date: Jun 1, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
ON MARCH 11 TH, MY OUTLANDER WAS UNABLE TO STOP AND HAD MINIMAL TRACTION IN ABOUT A QUARTER OF AN INCH OF SNOW CAUSING MY VEHICLE TO HIT A TREE HEAD ON. I WAS DRIVING UNDER 30 MILES AN HOUR WHEN THE ACCIDENT OCCURRED. AFTER HITTING THE TREE, THE STEERING WHEEL BEGAN TO SMOKE. I WAS ABLE TO EXIT THE VEHICLE AND TURNED AROUND TO SEE THE AIRBAG ONLY PARTIALLY DEPLOYED. FROM THERE, MY VEHICLE WAS DECLARED A TOTAL LOSS. NOW, AFTER REQUESTING MY INSURANCE COMPANY TO DEMAND A SAFETY INSPECTION FROM THE MITSUBISHI DEALERSHIP TO NO AVAIL, I'VE CONTACTED MITSUBISHI CORPORATE AND GAVE THEM MY ACCIDENT REPORT WITH HIGH CONCERN IN REGARDS TO THE RECALL #18V621. I HAVE OFFERED TO TOW MY OUTLANDER TO THE DEALERSHIP AND THEY HAVE RESPONDED TO MY CONCERN BY REFUSING TO EVALUATE AND INSPECT THIS VEHICLE. WHEN I LAST SPOKE TO MY CASE MANAGER AT MITSUBISHI CORPORATE, SHE LET ME KNOW THERE IS NOTHING THEY WILL DO. I HAVE CALLED THE NASHUA NH DEALERSHIP TO MAKE AN APPOINTMENT FOR SAFETY INSPECTION OF THIS RECALL AND THEY HAVE REFUSED TO HAVE THE SERVICE DEPARTMENT INVESTIGATE. TODAY, I HAVE BEEN TOLD UPON TOWING MY VEHICLE THERE THAT THEY REFUSED DELIVERY OF THE OUTLANDER. I HAVE NOT AGREED TO THE SETTLEMENT OFFERED BY MY INSURANCE AND CONTINUE TO SEEK MEANS OF HAVING THIS VEHICLE INSPECTED FOR THE RECALL WHICH I'M CERTAIN CAUSED MY ACCIDENT. CORPORATE DID STATE THAT IF I SUBROGATE THAN THEY MAY BE ABLE TO DIAGNOSE MY DEFECTIVE VEHICLE. AS OF TODAY, I'M IN THE PROCESS OF GATHERING DOCUMENTS.
Corrective Action:
ON MARCH 11 TH, MY OUTLANDER WAS UNABLE TO STOP AND HAD MINIMAL TRACTION IN ABOUT A QUARTER OF AN INCH OF SNOW CAUSING MY VEHICLE TO HIT A TREE HEAD ON. I WAS DRIVING UNDER 30 MILES AN HOUR WHEN THE ACCIDENT OCCURRED. AFTER HITTING THE TREE, THE STEERING WHEEL BEGAN TO SMOKE. I WAS ABLE TO EXIT THE VEHICLE AND TURNED AROUND TO SEE THE AIRBAG ONLY PARTIALLY DEPLOYED. FROM THERE, MY VEHICLE WAS DECLARED A TOTAL LOSS. NOW, AFTER REQUESTING MY INSURANCE COMPANY TO DEMAND A SAFETY INSPECTION FROM THE MITSUBISHI DEALERSHIP TO NO AVAIL, I'VE CONTACTED MITSUBISHI CORPORATE AND GAVE THEM MY ACCIDENT REPORT WITH HIGH CONCERN IN REGARDS TO THE RECALL #18V621. I HAVE OFFERED TO TOW MY OUTLANDER TO THE DEALERSHIP AND THEY HAVE RESPONDED TO MY CONCERN BY REFUSING TO EVALUATE AND INSPECT THIS VEHICLE. WHEN I LAST SPOKE TO MY CASE MANAGER AT MITSUBISHI CORPORATE, SHE LET ME KNOW THERE IS NOTHING THEY WILL DO. I HAVE CALLED THE NASHUA NH DEALERSHIP TO MAKE AN APPOINTMENT FOR SAFETY INSPECTION OF THIS RECALL AND THEY HAVE REFUSED TO HAVE THE SERVICE DEPARTMENT INVESTIGATE. TODAY, I HAVE BEEN TOLD UPON TOWING MY VEHICLE THERE THAT THEY REFUSED DELIVERY OF THE OUTLANDER. I HAVE NOT AGREED TO THE SETTLEMENT OFFERED BY MY INSURANCE AND CONTINUE TO SEEK MEANS OF HAVING THIS VEHICLE INSPECTED FOR THE RECALL WHICH I'M CERTAIN CAUSED MY ACCIDENT. CORPORATE DID STATE THAT IF I SUBROGATE THAN THEY MAY BE ABLE TO DIAGNOSE MY DEFECTIVE VEHICLE. AS OF TODAY, I'M IN THE PROCESS OF GATHERING DOCUMENTS.
Additional Notes:
ON MARCH 11 TH, MY OUTLANDER WAS UNABLE TO STOP AND HAD MINIMAL TRACTION IN ABOUT A QUARTER OF AN INCH OF SNOW CAUSING MY VEHICLE TO HIT A TREE HEAD ON. I WAS DRIVING UNDER 30 MILES AN HOUR WHEN THE ACCIDENT OCCURRED. AFTER HITTING THE TREE, THE STEERING WHEEL BEGAN TO SMOKE. I WAS ABLE TO EXIT THE VEHICLE AND TURNED AROUND TO SEE THE AIRBAG ONLY PARTIALLY DEPLOYED. FROM THERE, MY VEHICLE WAS DECLARED A TOTAL LOSS. NOW, AFTER REQUESTING MY INSURANCE COMPANY TO DEMAND A SAFETY INSPECTION FROM THE MITSUBISHI DEALERSHIP TO NO AVAIL, I'VE CONTACTED MITSUBISHI CORPORATE AND GAVE THEM MY ACCIDENT REPORT WITH HIGH CONCERN IN REGARDS TO THE RECALL #18V621. I HAVE OFFERED TO TOW MY OUTLANDER TO THE DEALERSHIP AND THEY HAVE RESPONDED TO MY CONCERN BY REFUSING TO EVALUATE AND INSPECT THIS VEHICLE. WHEN I LAST SPOKE TO MY CASE MANAGER AT MITSUBISHI CORPORATE, SHE LET ME KNOW THERE IS NOTHING THEY WILL DO. I HAVE CALLED THE NASHUA NH DEALERSHIP TO MAKE AN APPOINTMENT FOR SAFETY INSPECTION OF THIS RECALL AND THEY HAVE REFUSED TO HAVE THE SERVICE DEPARTMENT INVESTIGATE. TODAY, I HAVE BEEN TOLD UPON TOWING MY VEHICLE THERE THAT THEY REFUSED DELIVERY OF THE OUTLANDER. I HAVE NOT AGREED TO THE SETTLEMENT OFFERED BY MY INSURANCE AND CONTINUE TO SEEK MEANS OF HAVING THIS VEHICLE INSPECTED FOR THE RECALL WHICH I'M CERTAIN CAUSED MY ACCIDENT. CORPORATE DID STATE THAT IF I SUBROGATE THAN THEY MAY BE ABLE TO DIAGNOSE MY DEFECTIVE VEHICLE. AS OF TODAY, I'M IN THE PROCESS OF GATHERING DOCUMENTS.
Mfg Campaign: 11202533
Recall Date: Apr 19, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON MARCH 11 TH, MY OUTLANDER WAS UNABLE TO STOP AND HAD MINIMAL TRACTION IN ABOUT A QUARTER OF AN INCH OF SNOW CAUSING MY VEHICLE TO HIT A TREE HEAD ON. I WAS DRIVING UNDER 30 MILES AN HOUR WHEN THE ACCIDENT OCCURRED. AFTER HITTING THE TREE, THE STEERING WHEEL BEGAN TO SMOKE. I WAS ABLE TO EXIT THE VEHICLE AND TURNED AROUND TO SEE THE AIRBAG ONLY PARTIALLY DEPLOYED. FROM THERE, MY VEHICLE WAS DECLARED A TOTAL LOSS. NOW, AFTER REQUESTING MY INSURANCE COMPANY TO DEMAND A SAFETY INSPECTION FROM THE MITSUBISHI DEALERSHIP TO NO AVAIL, I'VE CONTACTED MITSUBISHI CORPORATE AND GAVE THEM MY ACCIDENT REPORT WITH HIGH CONCERN IN REGARDS TO THE RECALL #18V621. I HAVE OFFERED TO TOW MY OUTLANDER TO THE DEALERSHIP AND THEY HAVE RESPONDED TO MY CONCERN BY REFUSING TO EVALUATE AND INSPECT THIS VEHICLE. WHEN I LAST SPOKE TO MY CASE MANAGER AT MITSUBISHI CORPORATE, SHE LET ME KNOW THERE IS NOTHING THEY WILL DO. I HAVE CALLED THE NASHUA NH DEALERSHIP TO MAKE AN APPOINTMENT FOR SAFETY INSPECTION OF THIS RECALL AND THEY HAVE REFUSED TO HAVE THE SERVICE DEPARTMENT INVESTIGATE. TODAY, I HAVE BEEN TOLD UPON TOWING MY VEHICLE THERE THAT THEY REFUSED DELIVERY OF THE OUTLANDER. I HAVE NOT AGREED TO THE SETTLEMENT OFFERED BY MY INSURANCE AND CONTINUE TO SEEK MEANS OF HAVING THIS VEHICLE INSPECTED FOR THE RECALL WHICH I'M CERTAIN CAUSED MY ACCIDENT. CORPORATE DID STATE THAT IF I SUBROGATE THAN THEY MAY BE ABLE TO DIAGNOSE MY DEFECTIVE VEHICLE. AS OF TODAY, I'M IN THE PROCESS OF GATHERING DOCUMENTS.
Corrective Action:
ON MARCH 11 TH, MY OUTLANDER WAS UNABLE TO STOP AND HAD MINIMAL TRACTION IN ABOUT A QUARTER OF AN INCH OF SNOW CAUSING MY VEHICLE TO HIT A TREE HEAD ON. I WAS DRIVING UNDER 30 MILES AN HOUR WHEN THE ACCIDENT OCCURRED. AFTER HITTING THE TREE, THE STEERING WHEEL BEGAN TO SMOKE. I WAS ABLE TO EXIT THE VEHICLE AND TURNED AROUND TO SEE THE AIRBAG ONLY PARTIALLY DEPLOYED. FROM THERE, MY VEHICLE WAS DECLARED A TOTAL LOSS. NOW, AFTER REQUESTING MY INSURANCE COMPANY TO DEMAND A SAFETY INSPECTION FROM THE MITSUBISHI DEALERSHIP TO NO AVAIL, I'VE CONTACTED MITSUBISHI CORPORATE AND GAVE THEM MY ACCIDENT REPORT WITH HIGH CONCERN IN REGARDS TO THE RECALL #18V621. I HAVE OFFERED TO TOW MY OUTLANDER TO THE DEALERSHIP AND THEY HAVE RESPONDED TO MY CONCERN BY REFUSING TO EVALUATE AND INSPECT THIS VEHICLE. WHEN I LAST SPOKE TO MY CASE MANAGER AT MITSUBISHI CORPORATE, SHE LET ME KNOW THERE IS NOTHING THEY WILL DO. I HAVE CALLED THE NASHUA NH DEALERSHIP TO MAKE AN APPOINTMENT FOR SAFETY INSPECTION OF THIS RECALL AND THEY HAVE REFUSED TO HAVE THE SERVICE DEPARTMENT INVESTIGATE. TODAY, I HAVE BEEN TOLD UPON TOWING MY VEHICLE THERE THAT THEY REFUSED DELIVERY OF THE OUTLANDER. I HAVE NOT AGREED TO THE SETTLEMENT OFFERED BY MY INSURANCE AND CONTINUE TO SEEK MEANS OF HAVING THIS VEHICLE INSPECTED FOR THE RECALL WHICH I'M CERTAIN CAUSED MY ACCIDENT. CORPORATE DID STATE THAT IF I SUBROGATE THAN THEY MAY BE ABLE TO DIAGNOSE MY DEFECTIVE VEHICLE. AS OF TODAY, I'M IN THE PROCESS OF GATHERING DOCUMENTS.
Additional Notes:
ON MARCH 11 TH, MY OUTLANDER WAS UNABLE TO STOP AND HAD MINIMAL TRACTION IN ABOUT A QUARTER OF AN INCH OF SNOW CAUSING MY VEHICLE TO HIT A TREE HEAD ON. I WAS DRIVING UNDER 30 MILES AN HOUR WHEN THE ACCIDENT OCCURRED. AFTER HITTING THE TREE, THE STEERING WHEEL BEGAN TO SMOKE. I WAS ABLE TO EXIT THE VEHICLE AND TURNED AROUND TO SEE THE AIRBAG ONLY PARTIALLY DEPLOYED. FROM THERE, MY VEHICLE WAS DECLARED A TOTAL LOSS. NOW, AFTER REQUESTING MY INSURANCE COMPANY TO DEMAND A SAFETY INSPECTION FROM THE MITSUBISHI DEALERSHIP TO NO AVAIL, I'VE CONTACTED MITSUBISHI CORPORATE AND GAVE THEM MY ACCIDENT REPORT WITH HIGH CONCERN IN REGARDS TO THE RECALL #18V621. I HAVE OFFERED TO TOW MY OUTLANDER TO THE DEALERSHIP AND THEY HAVE RESPONDED TO MY CONCERN BY REFUSING TO EVALUATE AND INSPECT THIS VEHICLE. WHEN I LAST SPOKE TO MY CASE MANAGER AT MITSUBISHI CORPORATE, SHE LET ME KNOW THERE IS NOTHING THEY WILL DO. I HAVE CALLED THE NASHUA NH DEALERSHIP TO MAKE AN APPOINTMENT FOR SAFETY INSPECTION OF THIS RECALL AND THEY HAVE REFUSED TO HAVE THE SERVICE DEPARTMENT INVESTIGATE. TODAY, I HAVE BEEN TOLD UPON TOWING MY VEHICLE THERE THAT THEY REFUSED DELIVERY OF THE OUTLANDER. I HAVE NOT AGREED TO THE SETTLEMENT OFFERED BY MY INSURANCE AND CONTINUE TO SEEK MEANS OF HAVING THIS VEHICLE INSPECTED FOR THE RECALL WHICH I'M CERTAIN CAUSED MY ACCIDENT. CORPORATE DID STATE THAT IF I SUBROGATE THAN THEY MAY BE ABLE TO DIAGNOSE MY DEFECTIVE VEHICLE. AS OF TODAY, I'M IN THE PROCESS OF GATHERING DOCUMENTS.
Mfg Campaign: 11202533
Recall Date: Apr 19, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON MARCH 11 TH, MY OUTLANDER WAS UNABLE TO STOP AND HAD MINIMAL TRACTION IN ABOUT A QUARTER OF AN INCH OF SNOW CAUSING MY VEHICLE TO HIT A TREE HEAD ON. I WAS DRIVING UNDER 30 MILES AN HOUR WHEN THE ACCIDENT OCCURRED. AFTER HITTING THE TREE, THE STEERING WHEEL BEGAN TO SMOKE. I WAS ABLE TO EXIT THE VEHICLE AND TURNED AROUND TO SEE THE AIRBAG ONLY PARTIALLY DEPLOYED. FROM THERE, MY VEHICLE WAS DECLARED A TOTAL LOSS. NOW, AFTER REQUESTING MY INSURANCE COMPANY TO DEMAND A SAFETY INSPECTION FROM THE MITSUBISHI DEALERSHIP TO NO AVAIL, I'VE CONTACTED MITSUBISHI CORPORATE AND GAVE THEM MY ACCIDENT REPORT WITH HIGH CONCERN IN REGARDS TO THE RECALL #18V621. I HAVE OFFERED TO TOW MY OUTLANDER TO THE DEALERSHIP AND THEY HAVE RESPONDED TO MY CONCERN BY REFUSING TO EVALUATE AND INSPECT THIS VEHICLE. WHEN I LAST SPOKE TO MY CASE MANAGER AT MITSUBISHI CORPORATE, SHE LET ME KNOW THERE IS NOTHING THEY WILL DO. I HAVE CALLED THE NASHUA NH DEALERSHIP TO MAKE AN APPOINTMENT FOR SAFETY INSPECTION OF THIS RECALL AND THEY HAVE REFUSED TO HAVE THE SERVICE DEPARTMENT INVESTIGATE. TODAY, I HAVE BEEN TOLD UPON TOWING MY VEHICLE THERE THAT THEY REFUSED DELIVERY OF THE OUTLANDER. I HAVE NOT AGREED TO THE SETTLEMENT OFFERED BY MY INSURANCE AND CONTINUE TO SEEK MEANS OF HAVING THIS VEHICLE INSPECTED FOR THE RECALL WHICH I'M CERTAIN CAUSED MY ACCIDENT. CORPORATE DID STATE THAT IF I SUBROGATE THAN THEY MAY BE ABLE TO DIAGNOSE MY DEFECTIVE VEHICLE. AS OF TODAY, I'M IN THE PROCESS OF GATHERING DOCUMENTS.
Corrective Action:
ON MARCH 11 TH, MY OUTLANDER WAS UNABLE TO STOP AND HAD MINIMAL TRACTION IN ABOUT A QUARTER OF AN INCH OF SNOW CAUSING MY VEHICLE TO HIT A TREE HEAD ON. I WAS DRIVING UNDER 30 MILES AN HOUR WHEN THE ACCIDENT OCCURRED. AFTER HITTING THE TREE, THE STEERING WHEEL BEGAN TO SMOKE. I WAS ABLE TO EXIT THE VEHICLE AND TURNED AROUND TO SEE THE AIRBAG ONLY PARTIALLY DEPLOYED. FROM THERE, MY VEHICLE WAS DECLARED A TOTAL LOSS. NOW, AFTER REQUESTING MY INSURANCE COMPANY TO DEMAND A SAFETY INSPECTION FROM THE MITSUBISHI DEALERSHIP TO NO AVAIL, I'VE CONTACTED MITSUBISHI CORPORATE AND GAVE THEM MY ACCIDENT REPORT WITH HIGH CONCERN IN REGARDS TO THE RECALL #18V621. I HAVE OFFERED TO TOW MY OUTLANDER TO THE DEALERSHIP AND THEY HAVE RESPONDED TO MY CONCERN BY REFUSING TO EVALUATE AND INSPECT THIS VEHICLE. WHEN I LAST SPOKE TO MY CASE MANAGER AT MITSUBISHI CORPORATE, SHE LET ME KNOW THERE IS NOTHING THEY WILL DO. I HAVE CALLED THE NASHUA NH DEALERSHIP TO MAKE AN APPOINTMENT FOR SAFETY INSPECTION OF THIS RECALL AND THEY HAVE REFUSED TO HAVE THE SERVICE DEPARTMENT INVESTIGATE. TODAY, I HAVE BEEN TOLD UPON TOWING MY VEHICLE THERE THAT THEY REFUSED DELIVERY OF THE OUTLANDER. I HAVE NOT AGREED TO THE SETTLEMENT OFFERED BY MY INSURANCE AND CONTINUE TO SEEK MEANS OF HAVING THIS VEHICLE INSPECTED FOR THE RECALL WHICH I'M CERTAIN CAUSED MY ACCIDENT. CORPORATE DID STATE THAT IF I SUBROGATE THAN THEY MAY BE ABLE TO DIAGNOSE MY DEFECTIVE VEHICLE. AS OF TODAY, I'M IN THE PROCESS OF GATHERING DOCUMENTS.
Additional Notes:
ON MARCH 11 TH, MY OUTLANDER WAS UNABLE TO STOP AND HAD MINIMAL TRACTION IN ABOUT A QUARTER OF AN INCH OF SNOW CAUSING MY VEHICLE TO HIT A TREE HEAD ON. I WAS DRIVING UNDER 30 MILES AN HOUR WHEN THE ACCIDENT OCCURRED. AFTER HITTING THE TREE, THE STEERING WHEEL BEGAN TO SMOKE. I WAS ABLE TO EXIT THE VEHICLE AND TURNED AROUND TO SEE THE AIRBAG ONLY PARTIALLY DEPLOYED. FROM THERE, MY VEHICLE WAS DECLARED A TOTAL LOSS. NOW, AFTER REQUESTING MY INSURANCE COMPANY TO DEMAND A SAFETY INSPECTION FROM THE MITSUBISHI DEALERSHIP TO NO AVAIL, I'VE CONTACTED MITSUBISHI CORPORATE AND GAVE THEM MY ACCIDENT REPORT WITH HIGH CONCERN IN REGARDS TO THE RECALL #18V621. I HAVE OFFERED TO TOW MY OUTLANDER TO THE DEALERSHIP AND THEY HAVE RESPONDED TO MY CONCERN BY REFUSING TO EVALUATE AND INSPECT THIS VEHICLE. WHEN I LAST SPOKE TO MY CASE MANAGER AT MITSUBISHI CORPORATE, SHE LET ME KNOW THERE IS NOTHING THEY WILL DO. I HAVE CALLED THE NASHUA NH DEALERSHIP TO MAKE AN APPOINTMENT FOR SAFETY INSPECTION OF THIS RECALL AND THEY HAVE REFUSED TO HAVE THE SERVICE DEPARTMENT INVESTIGATE. TODAY, I HAVE BEEN TOLD UPON TOWING MY VEHICLE THERE THAT THEY REFUSED DELIVERY OF THE OUTLANDER. I HAVE NOT AGREED TO THE SETTLEMENT OFFERED BY MY INSURANCE AND CONTINUE TO SEEK MEANS OF HAVING THIS VEHICLE INSPECTED FOR THE RECALL WHICH I'M CERTAIN CAUSED MY ACCIDENT. CORPORATE DID STATE THAT IF I SUBROGATE THAN THEY MAY BE ABLE TO DIAGNOSE MY DEFECTIVE VEHICLE. AS OF TODAY, I'M IN THE PROCESS OF GATHERING DOCUMENTS.
Mfg Campaign: 11202533
Recall Date: Apr 19, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNED A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V621000 (FORWARD COLLISION AVOIDANCE, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM). WHILE DRIVING 28 MPH, THE VEHICLE CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. *JS *JS
Corrective Action:
TL* THE CONTACT OWNED A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V621000 (FORWARD COLLISION AVOIDANCE, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM). WHILE DRIVING 28 MPH, THE VEHICLE CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. *JS *JS
Additional Notes:
TL* THE CONTACT OWNED A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V621000 (FORWARD COLLISION AVOIDANCE, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM). WHILE DRIVING 28 MPH, THE VEHICLE CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. *JS *JS
Mfg Campaign: 11192398
Recall Date: Mar 29, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
TL* THE CONTACT OWNED A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V621000 (FORWARD COLLISION AVOIDANCE, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM). WHILE DRIVING 28 MPH, THE VEHICLE CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. *JS *JS
Corrective Action:
TL* THE CONTACT OWNED A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V621000 (FORWARD COLLISION AVOIDANCE, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM). WHILE DRIVING 28 MPH, THE VEHICLE CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. *JS *JS
Additional Notes:
TL* THE CONTACT OWNED A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V621000 (FORWARD COLLISION AVOIDANCE, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM). WHILE DRIVING 28 MPH, THE VEHICLE CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. *JS *JS
Mfg Campaign: 11192398
Recall Date: Mar 29, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNED A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V621000 (FORWARD COLLISION AVOIDANCE, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM). WHILE DRIVING 28 MPH, THE VEHICLE CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. *JS *JS
Corrective Action:
TL* THE CONTACT OWNED A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V621000 (FORWARD COLLISION AVOIDANCE, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM). WHILE DRIVING 28 MPH, THE VEHICLE CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. *JS *JS
Additional Notes:
TL* THE CONTACT OWNED A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V621000 (FORWARD COLLISION AVOIDANCE, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM). WHILE DRIVING 28 MPH, THE VEHICLE CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. *JS *JS
Mfg Campaign: 11192398
Recall Date: Mar 29, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNED A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V621000 (FORWARD COLLISION AVOIDANCE, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM). WHILE DRIVING 28 MPH, THE VEHICLE CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. *JS *JS
Corrective Action:
TL* THE CONTACT OWNED A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V621000 (FORWARD COLLISION AVOIDANCE, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM). WHILE DRIVING 28 MPH, THE VEHICLE CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. *JS *JS
Additional Notes:
TL* THE CONTACT OWNED A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V621000 (FORWARD COLLISION AVOIDANCE, ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM). WHILE DRIVING 28 MPH, THE VEHICLE CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOTALED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. *JS *JS
Mfg Campaign: 11192398
Recall Date: Mar 29, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
SEATS
Potential Consequences:
THE DRIVERS SEAT IS LOOSE AND WOBBLES. THE SEAT IS LOOSE AND WOBBLES BOTH WHEN THE VEHICLE IS IN MOTION AND WHEN THE VEHICLE IS STATIONARY. I TOOK THE BRAND NEW VEHICLE TO THE DEALERSHIP AND THEY SAID THAT THEY WERE TOLD BY MITSUBISHI NOT TO FIX AT THIS TIME. THEY ARE AWARE OF THIS AND ARE LOOKING FOR A WAY TO FIX IT.
Corrective Action:
THE DRIVERS SEAT IS LOOSE AND WOBBLES. THE SEAT IS LOOSE AND WOBBLES BOTH WHEN THE VEHICLE IS IN MOTION AND WHEN THE VEHICLE IS STATIONARY. I TOOK THE BRAND NEW VEHICLE TO THE DEALERSHIP AND THEY SAID THAT THEY WERE TOLD BY MITSUBISHI NOT TO FIX AT THIS TIME. THEY ARE AWARE OF THIS AND ARE LOOKING FOR A WAY TO FIX IT.
Additional Notes:
THE DRIVERS SEAT IS LOOSE AND WOBBLES. THE SEAT IS LOOSE AND WOBBLES BOTH WHEN THE VEHICLE IS IN MOTION AND WHEN THE VEHICLE IS STATIONARY. I TOOK THE BRAND NEW VEHICLE TO THE DEALERSHIP AND THEY SAID THAT THEY WERE TOLD BY MITSUBISHI NOT TO FIX AT THIS TIME. THEY ARE AWARE OF THIS AND ARE LOOKING FOR A WAY TO FIX IT.
Mfg Campaign: 11192193
Recall Date: Mar 28, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEAD LIGHTS BURNED OUT 3 TIMES IN LESS THAN ONE YEAR. HEADLIGHTS HAVE A LIFE EXPECTANCY OF MORE THAN 1 YEAR. NOT SURE IS STATIC BUILD UP AND SHOCK IS RELATED, BUT THAT IS ONGOING TOO.
Corrective Action:
HEAD LIGHTS BURNED OUT 3 TIMES IN LESS THAN ONE YEAR. HEADLIGHTS HAVE A LIFE EXPECTANCY OF MORE THAN 1 YEAR. NOT SURE IS STATIC BUILD UP AND SHOCK IS RELATED, BUT THAT IS ONGOING TOO.
Additional Notes:
HEAD LIGHTS BURNED OUT 3 TIMES IN LESS THAN ONE YEAR. HEADLIGHTS HAVE A LIFE EXPECTANCY OF MORE THAN 1 YEAR. NOT SURE IS STATIC BUILD UP AND SHOCK IS RELATED, BUT THAT IS ONGOING TOO.
Mfg Campaign: 11174920
Recall Date: Feb 7, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
WHEELS:RIM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE DRIVEN IN SNOW OR ICE. WHILE DRIVING IN THESE CONDITIONS, THE VEHICLE WOULD SHAKE VIOLENTLY. THE FAILURE OCCURRED WHEN THE SPEED REACHED 40 MPH. THE VEHICLE WAS TAKEN TO SUNNYSIDE MITSUBISHI (7630 PEARL RD, MIDDLEBURG HEIGHTS, OH 44130, (440) 243-7711) WHERE THE MECHANIC STATED THAT THE RIMS NEEDED TO BE WASHED OUT. THE DEALER ALSO SPRAYED THE RIMS WITH SILICON. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 2,000. *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE DRIVEN IN SNOW OR ICE. WHILE DRIVING IN THESE CONDITIONS, THE VEHICLE WOULD SHAKE VIOLENTLY. THE FAILURE OCCURRED WHEN THE SPEED REACHED 40 MPH. THE VEHICLE WAS TAKEN TO SUNNYSIDE MITSUBISHI (7630 PEARL RD, MIDDLEBURG HEIGHTS, OH 44130, (440) 243-7711) WHERE THE MECHANIC STATED THAT THE RIMS NEEDED TO BE WASHED OUT. THE DEALER ALSO SPRAYED THE RIMS WITH SILICON. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 2,000. *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE DRIVEN IN SNOW OR ICE. WHILE DRIVING IN THESE CONDITIONS, THE VEHICLE WOULD SHAKE VIOLENTLY. THE FAILURE OCCURRED WHEN THE SPEED REACHED 40 MPH. THE VEHICLE WAS TAKEN TO SUNNYSIDE MITSUBISHI (7630 PEARL RD, MIDDLEBURG HEIGHTS, OH 44130, (440) 243-7711) WHERE THE MECHANIC STATED THAT THE RIMS NEEDED TO BE WASHED OUT. THE DEALER ALSO SPRAYED THE RIMS WITH SILICON. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 2,000. *TR
Mfg Campaign: 11172109
Recall Date: Jan 25, 2019
Mitsubishi Motors North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
CITY STREET DRIVING AND A NOTIFICATION OF AIRBAG SYSTEM SERVICE REQUIRED APPEARED ON THE SCREEN.
Corrective Action:
CITY STREET DRIVING AND A NOTIFICATION OF AIRBAG SYSTEM SERVICE REQUIRED APPEARED ON THE SCREEN.
Additional Notes:
CITY STREET DRIVING AND A NOTIFICATION OF AIRBAG SYSTEM SERVICE REQUIRED APPEARED ON THE SCREEN.
Mfg Campaign: 11163712
Recall Date: Dec 27, 2018
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