Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2014-2019 Outlander and 2018-2019 Outlander PHEV vehicles. The second-row center seat belt buckle may interfere with the right-side seat belt buckle when the seat backs are folded down. The interference may cause the right-side seat belt buckle cover to come off, making the buckle latch inoperable and unable to restrain an occupant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-20-004
Recall Date: Jul 13, 2020
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-18-007
Recall Date: Sep 14, 2018
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-18-008
Recall Date: Sep 14, 2018
Mitsubishi Motors North America, Inc.
Safety Issue:
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2019 Mitsubishi Outlander vehicles equipped with 18-inch alloy wheels. The Certification Label lists an incorrect rear wheel rim size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SR-18-006
Recall Date: Sep 5, 2018
Consumer Complaints
69 ComplaintsMitsubishi Motors North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I was in a head on collision on 12/13/2022, and the air bag failed to deploy. The failure of the air bag deployment cause my chest to slam into the steering wheel along with my knees on the steering column. I went to the hospital for observation and any unknown injuries. My chest hurts and knees along with consistent visions of my life flashing in my mind due to the trauma of this incident. The police, nurses, family, and friends said that I’m lucky to not have serious injuries from the failure of the air bag deployment. I have pictures, police report, and other supporting documents. My 2018 Outlander air bag deployment failure is a serious issue, and it needs to be looked into due to safety, lives, and failure from the air bag. Police report number is on drivers involved. All other vehicles involved air bags deployed, but my Outlander’s air bag failed to deploy. Dangerous to myself or other air bag failures. The manufacturer of the vehicle need’s notified with a full investigation into this matter.
Corrective Action:
I was in a head on collision on 12/13/2022, and the air bag failed to deploy. The failure of the air bag deployment cause my chest to slam into the steering wheel along with my knees on the steering column. I went to the hospital for observation and any unknown injuries. My chest hurts and knees along with consistent visions of my life flashing in my mind due to the trauma of this incident. The police, nurses, family, and friends said that I’m lucky to not have serious injuries from the failure of the air bag deployment. I have pictures, police report, and other supporting documents. My 2018 Outlander air bag deployment failure is a serious issue, and it needs to be looked into due to safety, lives, and failure from the air bag. Police report number is on drivers involved. All other vehicles involved air bags deployed, but my Outlander’s air bag failed to deploy. Dangerous to myself or other air bag failures. The manufacturer of the vehicle need’s notified with a full investigation into this matter.
Additional Notes:
I was in a head on collision on 12/13/2022, and the air bag failed to deploy. The failure of the air bag deployment cause my chest to slam into the steering wheel along with my knees on the steering column. I went to the hospital for observation and any unknown injuries. My chest hurts and knees along with consistent visions of my life flashing in my mind due to the trauma of this incident. The police, nurses, family, and friends said that I’m lucky to not have serious injuries from the failure of the air bag deployment. I have pictures, police report, and other supporting documents. My 2018 Outlander air bag deployment failure is a serious issue, and it needs to be looked into due to safety, lives, and failure from the air bag. Police report number is on drivers involved. All other vehicles involved air bags deployed, but my Outlander’s air bag failed to deploy. Dangerous to myself or other air bag failures. The manufacturer of the vehicle need’s notified with a full investigation into this matter.
Mfg Campaign: 11497480
Recall Date: Dec 14, 2022
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Mitsubishi Outlander. The contact stated that the vehicle failed to start up right away. After waiting for a while, the vehicle started as needed. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that several warning lights were flickering while starting the vehicle. The contact called and notified the local dealer; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V609000 (Electrical System) however, the VIN was not included. The manufacturer was not contacted. The approximate failure mileage was 65,000.
Corrective Action:
The contact owns a 2018 Mitsubishi Outlander. The contact stated that the vehicle failed to start up right away. After waiting for a while, the vehicle started as needed. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that several warning lights were flickering while starting the vehicle. The contact called and notified the local dealer; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V609000 (Electrical System) however, the VIN was not included. The manufacturer was not contacted. The approximate failure mileage was 65,000.
Additional Notes:
The contact owns a 2018 Mitsubishi Outlander. The contact stated that the vehicle failed to start up right away. After waiting for a while, the vehicle started as needed. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that several warning lights were flickering while starting the vehicle. The contact called and notified the local dealer; however, the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V609000 (Electrical System) however, the VIN was not included. The manufacturer was not contacted. The approximate failure mileage was 65,000.
Mfg Campaign: 11455175
Recall Date: Mar 4, 2022
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I believe they said it was the cam broke a part .I was driving on a 4 lane highway going 70 my car made a horrible noise and then my car it just shut down I was in the middle lane and thank God I was not hurt or hit by the semis going around me .then tried to order this part and cannot get it it's on backorder and they have no idea when it would be available and so they checked the motor and I now have to replace the motor because of this breaking this was definitely a safety issue with my car just shutting down while driving it.
Corrective Action:
I believe they said it was the cam broke a part .I was driving on a 4 lane highway going 70 my car made a horrible noise and then my car it just shut down I was in the middle lane and thank God I was not hurt or hit by the semis going around me .then tried to order this part and cannot get it it's on backorder and they have no idea when it would be available and so they checked the motor and I now have to replace the motor because of this breaking this was definitely a safety issue with my car just shutting down while driving it.
Additional Notes:
I believe they said it was the cam broke a part .I was driving on a 4 lane highway going 70 my car made a horrible noise and then my car it just shut down I was in the middle lane and thank God I was not hurt or hit by the semis going around me .then tried to order this part and cannot get it it's on backorder and they have no idea when it would be available and so they checked the motor and I now have to replace the motor because of this breaking this was definitely a safety issue with my car just shutting down while driving it.
Mfg Campaign: 11454922
Recall Date: Mar 2, 2022
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I believe they said it was the cam broke a part .I was driving on a 4 lane highway going 70 my car made a horrible noise and then my car it just shut down I was in the middle lane and thank God I was not hurt or hit by the semis going around me .then tried to order this part and cannot get it it's on backorder and they have no idea when it would be available and so they checked the motor and I now have to replace the motor because of this breaking this was definitely a safety issue with my car just shutting down while driving it.
Corrective Action:
I believe they said it was the cam broke a part .I was driving on a 4 lane highway going 70 my car made a horrible noise and then my car it just shut down I was in the middle lane and thank God I was not hurt or hit by the semis going around me .then tried to order this part and cannot get it it's on backorder and they have no idea when it would be available and so they checked the motor and I now have to replace the motor because of this breaking this was definitely a safety issue with my car just shutting down while driving it.
Additional Notes:
I believe they said it was the cam broke a part .I was driving on a 4 lane highway going 70 my car made a horrible noise and then my car it just shut down I was in the middle lane and thank God I was not hurt or hit by the semis going around me .then tried to order this part and cannot get it it's on backorder and they have no idea when it would be available and so they checked the motor and I now have to replace the motor because of this breaking this was definitely a safety issue with my car just shutting down while driving it.
Mfg Campaign: 11454922
Recall Date: Mar 2, 2022
Mitsubishi Motors North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I was driving when a woman pulled out In front of me. I was going 49 mph and have the EDR report to prove so. (I was wearing my seatbelt). The front of my car smashed into the rear end of her car and I smashed the right side of my head into the steering wheel. I’ve sustained a traumatic brain injury, long term post concussion syndrome along with a page long list of injuries that I’m still dealing with. It’s been a little over a year and my injuries are just getting worse. Mitsubishi sent a guy out to read my Event Data Recorder with promises of giving me a copy of the report. After 6-7 months of them refusing me the report and telling me the air bags should not have went off i hires a lawyer to subpoena a copy of the report. It says the safety features failed. But here I am left with a car that’s totaled and injuries I will never recover from. I also did research and found out that my car was made in the same plant on the same line as the other 68,000 recalled 2018 outlanders. I can’t understand why mine wasn’t part of the recall?!?! It was made in between the dates as the other 68,000 that was recalled.
Corrective Action:
I was driving when a woman pulled out In front of me. I was going 49 mph and have the EDR report to prove so. (I was wearing my seatbelt). The front of my car smashed into the rear end of her car and I smashed the right side of my head into the steering wheel. I’ve sustained a traumatic brain injury, long term post concussion syndrome along with a page long list of injuries that I’m still dealing with. It’s been a little over a year and my injuries are just getting worse. Mitsubishi sent a guy out to read my Event Data Recorder with promises of giving me a copy of the report. After 6-7 months of them refusing me the report and telling me the air bags should not have went off i hires a lawyer to subpoena a copy of the report. It says the safety features failed. But here I am left with a car that’s totaled and injuries I will never recover from. I also did research and found out that my car was made in the same plant on the same line as the other 68,000 recalled 2018 outlanders. I can’t understand why mine wasn’t part of the recall?!?! It was made in between the dates as the other 68,000 that was recalled.
Additional Notes:
I was driving when a woman pulled out In front of me. I was going 49 mph and have the EDR report to prove so. (I was wearing my seatbelt). The front of my car smashed into the rear end of her car and I smashed the right side of my head into the steering wheel. I’ve sustained a traumatic brain injury, long term post concussion syndrome along with a page long list of injuries that I’m still dealing with. It’s been a little over a year and my injuries are just getting worse. Mitsubishi sent a guy out to read my Event Data Recorder with promises of giving me a copy of the report. After 6-7 months of them refusing me the report and telling me the air bags should not have went off i hires a lawyer to subpoena a copy of the report. It says the safety features failed. But here I am left with a car that’s totaled and injuries I will never recover from. I also did research and found out that my car was made in the same plant on the same line as the other 68,000 recalled 2018 outlanders. I can’t understand why mine wasn’t part of the recall?!?! It was made in between the dates as the other 68,000 that was recalled.
Mfg Campaign: 11437886
Recall Date: Oct 23, 2021
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Mitsubishi Outlander. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer who stated that there was a code for leak in the fuel tank however, the mechanic was unable to determine the location of the failure. The vehicle was not repaired. The failure recurred four times. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
Corrective Action:
The contact owns a 2018 Mitsubishi Outlander. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer who stated that there was a code for leak in the fuel tank however, the mechanic was unable to determine the location of the failure. The vehicle was not repaired. The failure recurred four times. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
Additional Notes:
The contact owns a 2018 Mitsubishi Outlander. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer who stated that there was a code for leak in the fuel tank however, the mechanic was unable to determine the location of the failure. The vehicle was not repaired. The failure recurred four times. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
Mfg Campaign: 11428954
Recall Date: Aug 13, 2021
Mitsubishi Motors North America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Mitsubishi Outlander. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer who stated that there was a code for leak in the fuel tank however, the mechanic was unable to determine the location of the failure. The vehicle was not repaired. The failure recurred four times. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
Corrective Action:
The contact owns a 2018 Mitsubishi Outlander. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer who stated that there was a code for leak in the fuel tank however, the mechanic was unable to determine the location of the failure. The vehicle was not repaired. The failure recurred four times. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
Additional Notes:
The contact owns a 2018 Mitsubishi Outlander. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the dealer who stated that there was a code for leak in the fuel tank however, the mechanic was unable to determine the location of the failure. The vehicle was not repaired. The failure recurred four times. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.
Mfg Campaign: 11428954
Recall Date: Aug 13, 2021
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Mitsubishi Outlander. The contact stated that the lower engine heat shield had cracked at the bolt inserts causing the shield to become unsecure. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who diagnosed that the heat shield needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 28,000.
Corrective Action:
The contact owns a 2018 Mitsubishi Outlander. The contact stated that the lower engine heat shield had cracked at the bolt inserts causing the shield to become unsecure. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who diagnosed that the heat shield needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 28,000.
Additional Notes:
The contact owns a 2018 Mitsubishi Outlander. The contact stated that the lower engine heat shield had cracked at the bolt inserts causing the shield to become unsecure. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who diagnosed that the heat shield needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 28,000.
Mfg Campaign: 11426092
Recall Date: Jul 23, 2021
Mitsubishi Motors North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CRUSE CONTROL SHUTS OFF SAYING ACC NOT AVAILABLE DURING ROAD TRIPS. THIS IS ON HIGHWAYS. IT HAPPENED 5 TIMES DURING ROAD TRIP FROM MILWAUKEE, WISCONSIN TO WAUSAU WISCONSIN WHILE IN MOTION.. THIS HAPPENS EVERY TIME I USE THE CRUSE CONTROL. IT HAPPENED ON THE WAY TO WAUSAU AND ON THE WAY HOME ROUND TRIP APX 600 MILES THIS TRIP
Corrective Action:
CRUSE CONTROL SHUTS OFF SAYING ACC NOT AVAILABLE DURING ROAD TRIPS. THIS IS ON HIGHWAYS. IT HAPPENED 5 TIMES DURING ROAD TRIP FROM MILWAUKEE, WISCONSIN TO WAUSAU WISCONSIN WHILE IN MOTION.. THIS HAPPENS EVERY TIME I USE THE CRUSE CONTROL. IT HAPPENED ON THE WAY TO WAUSAU AND ON THE WAY HOME ROUND TRIP APX 600 MILES THIS TRIP
Additional Notes:
CRUSE CONTROL SHUTS OFF SAYING ACC NOT AVAILABLE DURING ROAD TRIPS. THIS IS ON HIGHWAYS. IT HAPPENED 5 TIMES DURING ROAD TRIP FROM MILWAUKEE, WISCONSIN TO WAUSAU WISCONSIN WHILE IN MOTION.. THIS HAPPENS EVERY TIME I USE THE CRUSE CONTROL. IT HAPPENED ON THE WAY TO WAUSAU AND ON THE WAY HOME ROUND TRIP APX 600 MILES THIS TRIP
Mfg Campaign: 11413095
Recall Date: Apr 20, 2021
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE HAS HAD EV SYSTEM SERVICE REQUIRED, BSW SERVICE REQUIRED, AND ASC SERVICE REQUIRED WARNING LIGHTS COME ON EVERY FEW DAYS SINCE SEPTEMBER. WHEN THESE COME ON MULTIPLE SAFETY FEATURES OF THE VEHICLE ARE IMMEDIATELY DISABLED. THE DEALER HAS BEEN UNABLE TO FIX THE ISSUE AFTER FIVE VISITS INCLUDING ONE WHERE THEY HAD THE VEHICLE FOR 65 DAYS. PER THE MANU: EV SYSTEM SERVICE REQUIRED: "ONE OR MORE FAILURE IS OCCURRING IN THE PLUG-IN HYBRID EV SYSTEM. HAVE YOUR VEHICLE INSPECTED BY A CERTIFIED MITSUBISHI EV DEALER" ASC SYSTEM SERVICE REQUIRED "THERE IS A FAULT IN THE ACTIVE STABILITY CONTROL. CONTACT A CERTIFIED MITSUBISHI EV DEALER TO HAVE THE SYSTEM CHECKED" BSW SERVICE REQUIRED "THE BLIND SPOT WARNING (BSW) DOES NOT OPERATE NORMALLY BECAUSE THERE THERE ARE SOME MALFUNCTIONS IN THE SENSOR OR THE SYSTEM. IMMEDIATELY HAVE YOUR VEHICLE INSPECTED AT A CERTIFIED MITSUBISHI EV DEALER" WHEN THE WARNING DISPLAY APPEARS THE BSW WILL BE DEACTIVATED.
Corrective Action:
VEHICLE HAS HAD EV SYSTEM SERVICE REQUIRED, BSW SERVICE REQUIRED, AND ASC SERVICE REQUIRED WARNING LIGHTS COME ON EVERY FEW DAYS SINCE SEPTEMBER. WHEN THESE COME ON MULTIPLE SAFETY FEATURES OF THE VEHICLE ARE IMMEDIATELY DISABLED. THE DEALER HAS BEEN UNABLE TO FIX THE ISSUE AFTER FIVE VISITS INCLUDING ONE WHERE THEY HAD THE VEHICLE FOR 65 DAYS. PER THE MANU: EV SYSTEM SERVICE REQUIRED: "ONE OR MORE FAILURE IS OCCURRING IN THE PLUG-IN HYBRID EV SYSTEM. HAVE YOUR VEHICLE INSPECTED BY A CERTIFIED MITSUBISHI EV DEALER" ASC SYSTEM SERVICE REQUIRED "THERE IS A FAULT IN THE ACTIVE STABILITY CONTROL. CONTACT A CERTIFIED MITSUBISHI EV DEALER TO HAVE THE SYSTEM CHECKED" BSW SERVICE REQUIRED "THE BLIND SPOT WARNING (BSW) DOES NOT OPERATE NORMALLY BECAUSE THERE THERE ARE SOME MALFUNCTIONS IN THE SENSOR OR THE SYSTEM. IMMEDIATELY HAVE YOUR VEHICLE INSPECTED AT A CERTIFIED MITSUBISHI EV DEALER" WHEN THE WARNING DISPLAY APPEARS THE BSW WILL BE DEACTIVATED.
Additional Notes:
VEHICLE HAS HAD EV SYSTEM SERVICE REQUIRED, BSW SERVICE REQUIRED, AND ASC SERVICE REQUIRED WARNING LIGHTS COME ON EVERY FEW DAYS SINCE SEPTEMBER. WHEN THESE COME ON MULTIPLE SAFETY FEATURES OF THE VEHICLE ARE IMMEDIATELY DISABLED. THE DEALER HAS BEEN UNABLE TO FIX THE ISSUE AFTER FIVE VISITS INCLUDING ONE WHERE THEY HAD THE VEHICLE FOR 65 DAYS. PER THE MANU: EV SYSTEM SERVICE REQUIRED: "ONE OR MORE FAILURE IS OCCURRING IN THE PLUG-IN HYBRID EV SYSTEM. HAVE YOUR VEHICLE INSPECTED BY A CERTIFIED MITSUBISHI EV DEALER" ASC SYSTEM SERVICE REQUIRED "THERE IS A FAULT IN THE ACTIVE STABILITY CONTROL. CONTACT A CERTIFIED MITSUBISHI EV DEALER TO HAVE THE SYSTEM CHECKED" BSW SERVICE REQUIRED "THE BLIND SPOT WARNING (BSW) DOES NOT OPERATE NORMALLY BECAUSE THERE THERE ARE SOME MALFUNCTIONS IN THE SENSOR OR THE SYSTEM. IMMEDIATELY HAVE YOUR VEHICLE INSPECTED AT A CERTIFIED MITSUBISHI EV DEALER" WHEN THE WARNING DISPLAY APPEARS THE BSW WILL BE DEACTIVATED.
Mfg Campaign: 11407922
Recall Date: Apr 13, 2021
Mitsubishi Motors North America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
VEHICLE HAS HAD EV SYSTEM SERVICE REQUIRED, BSW SERVICE REQUIRED, AND ASC SERVICE REQUIRED WARNING LIGHTS COME ON EVERY FEW DAYS SINCE SEPTEMBER. WHEN THESE COME ON MULTIPLE SAFETY FEATURES OF THE VEHICLE ARE IMMEDIATELY DISABLED. THE DEALER HAS BEEN UNABLE TO FIX THE ISSUE AFTER FIVE VISITS INCLUDING ONE WHERE THEY HAD THE VEHICLE FOR 65 DAYS. PER THE MANU: EV SYSTEM SERVICE REQUIRED: "ONE OR MORE FAILURE IS OCCURRING IN THE PLUG-IN HYBRID EV SYSTEM. HAVE YOUR VEHICLE INSPECTED BY A CERTIFIED MITSUBISHI EV DEALER" ASC SYSTEM SERVICE REQUIRED "THERE IS A FAULT IN THE ACTIVE STABILITY CONTROL. CONTACT A CERTIFIED MITSUBISHI EV DEALER TO HAVE THE SYSTEM CHECKED" BSW SERVICE REQUIRED "THE BLIND SPOT WARNING (BSW) DOES NOT OPERATE NORMALLY BECAUSE THERE THERE ARE SOME MALFUNCTIONS IN THE SENSOR OR THE SYSTEM. IMMEDIATELY HAVE YOUR VEHICLE INSPECTED AT A CERTIFIED MITSUBISHI EV DEALER" WHEN THE WARNING DISPLAY APPEARS THE BSW WILL BE DEACTIVATED.
Corrective Action:
VEHICLE HAS HAD EV SYSTEM SERVICE REQUIRED, BSW SERVICE REQUIRED, AND ASC SERVICE REQUIRED WARNING LIGHTS COME ON EVERY FEW DAYS SINCE SEPTEMBER. WHEN THESE COME ON MULTIPLE SAFETY FEATURES OF THE VEHICLE ARE IMMEDIATELY DISABLED. THE DEALER HAS BEEN UNABLE TO FIX THE ISSUE AFTER FIVE VISITS INCLUDING ONE WHERE THEY HAD THE VEHICLE FOR 65 DAYS. PER THE MANU: EV SYSTEM SERVICE REQUIRED: "ONE OR MORE FAILURE IS OCCURRING IN THE PLUG-IN HYBRID EV SYSTEM. HAVE YOUR VEHICLE INSPECTED BY A CERTIFIED MITSUBISHI EV DEALER" ASC SYSTEM SERVICE REQUIRED "THERE IS A FAULT IN THE ACTIVE STABILITY CONTROL. CONTACT A CERTIFIED MITSUBISHI EV DEALER TO HAVE THE SYSTEM CHECKED" BSW SERVICE REQUIRED "THE BLIND SPOT WARNING (BSW) DOES NOT OPERATE NORMALLY BECAUSE THERE THERE ARE SOME MALFUNCTIONS IN THE SENSOR OR THE SYSTEM. IMMEDIATELY HAVE YOUR VEHICLE INSPECTED AT A CERTIFIED MITSUBISHI EV DEALER" WHEN THE WARNING DISPLAY APPEARS THE BSW WILL BE DEACTIVATED.
Additional Notes:
VEHICLE HAS HAD EV SYSTEM SERVICE REQUIRED, BSW SERVICE REQUIRED, AND ASC SERVICE REQUIRED WARNING LIGHTS COME ON EVERY FEW DAYS SINCE SEPTEMBER. WHEN THESE COME ON MULTIPLE SAFETY FEATURES OF THE VEHICLE ARE IMMEDIATELY DISABLED. THE DEALER HAS BEEN UNABLE TO FIX THE ISSUE AFTER FIVE VISITS INCLUDING ONE WHERE THEY HAD THE VEHICLE FOR 65 DAYS. PER THE MANU: EV SYSTEM SERVICE REQUIRED: "ONE OR MORE FAILURE IS OCCURRING IN THE PLUG-IN HYBRID EV SYSTEM. HAVE YOUR VEHICLE INSPECTED BY A CERTIFIED MITSUBISHI EV DEALER" ASC SYSTEM SERVICE REQUIRED "THERE IS A FAULT IN THE ACTIVE STABILITY CONTROL. CONTACT A CERTIFIED MITSUBISHI EV DEALER TO HAVE THE SYSTEM CHECKED" BSW SERVICE REQUIRED "THE BLIND SPOT WARNING (BSW) DOES NOT OPERATE NORMALLY BECAUSE THERE THERE ARE SOME MALFUNCTIONS IN THE SENSOR OR THE SYSTEM. IMMEDIATELY HAVE YOUR VEHICLE INSPECTED AT A CERTIFIED MITSUBISHI EV DEALER" WHEN THE WARNING DISPLAY APPEARS THE BSW WILL BE DEACTIVATED.
Mfg Campaign: 11407922
Recall Date: Apr 13, 2021
Mitsubishi Motors North America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I'M HAVING TROUBLE WITH MY 4WD LIGHT IS STUCK BLINKING SINCE THE PAST WINTER WEATHER ALSO IT WILL NOT RESET ITSELF FROM SHOWING THE WHEEL IMAGE ON MY ODOMETER SCREEN. PLEASE HELP ME UNDERSTAND WHAT'S GOING ON.
Corrective Action:
I'M HAVING TROUBLE WITH MY 4WD LIGHT IS STUCK BLINKING SINCE THE PAST WINTER WEATHER ALSO IT WILL NOT RESET ITSELF FROM SHOWING THE WHEEL IMAGE ON MY ODOMETER SCREEN. PLEASE HELP ME UNDERSTAND WHAT'S GOING ON.
Additional Notes:
I'M HAVING TROUBLE WITH MY 4WD LIGHT IS STUCK BLINKING SINCE THE PAST WINTER WEATHER ALSO IT WILL NOT RESET ITSELF FROM SHOWING THE WHEEL IMAGE ON MY ODOMETER SCREEN. PLEASE HELP ME UNDERSTAND WHAT'S GOING ON.
Mfg Campaign: 11398831
Recall Date: Mar 3, 2021
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING IN A PARKING LOT AND SLOWED DOWN BECAUSE OF A BUMP THE CAR IMMEDIATELY DIED AS SOON AS I PASSED THE BUMP WITH NO ENGINE LIGHT ERRORS. THE BATTERY WAS CAR JUMP AND NOTHING HAPPENED. THE BATTERY WAS TESTED WITH VOLTAGE METER AND SAME ISSUE. WHEN YOU TURN ON THE CAR NOTHING HAPPENS, NO SOUND, NO CRANKS, NO ENGINE LIGHT. I HAD THE CAR TOWED AT HOME. THIS IS A SAFETY ISSUE AND VERY CONCERNING. THE CAR IS 2018 OUTLANDER ES AND HAVE 34K MILES.
Corrective Action:
WHILE DRIVING IN A PARKING LOT AND SLOWED DOWN BECAUSE OF A BUMP THE CAR IMMEDIATELY DIED AS SOON AS I PASSED THE BUMP WITH NO ENGINE LIGHT ERRORS. THE BATTERY WAS CAR JUMP AND NOTHING HAPPENED. THE BATTERY WAS TESTED WITH VOLTAGE METER AND SAME ISSUE. WHEN YOU TURN ON THE CAR NOTHING HAPPENS, NO SOUND, NO CRANKS, NO ENGINE LIGHT. I HAD THE CAR TOWED AT HOME. THIS IS A SAFETY ISSUE AND VERY CONCERNING. THE CAR IS 2018 OUTLANDER ES AND HAVE 34K MILES.
Additional Notes:
WHILE DRIVING IN A PARKING LOT AND SLOWED DOWN BECAUSE OF A BUMP THE CAR IMMEDIATELY DIED AS SOON AS I PASSED THE BUMP WITH NO ENGINE LIGHT ERRORS. THE BATTERY WAS CAR JUMP AND NOTHING HAPPENED. THE BATTERY WAS TESTED WITH VOLTAGE METER AND SAME ISSUE. WHEN YOU TURN ON THE CAR NOTHING HAPPENS, NO SOUND, NO CRANKS, NO ENGINE LIGHT. I HAD THE CAR TOWED AT HOME. THIS IS A SAFETY ISSUE AND VERY CONCERNING. THE CAR IS 2018 OUTLANDER ES AND HAVE 34K MILES.
Mfg Campaign: 11383195
Recall Date: Dec 13, 2020
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING IN A PARKING LOT AND SLOWED DOWN BECAUSE OF A BUMP THE CAR IMMEDIATELY DIED AS SOON AS I PASSED THE BUMP WITH NO ENGINE LIGHT ERRORS. THE BATTERY WAS CAR JUMP AND NOTHING HAPPENED. THE BATTERY WAS TESTED WITH VOLTAGE METER AND SAME ISSUE. WHEN YOU TURN ON THE CAR NOTHING HAPPENS, NO SOUND, NO CRANKS, NO ENGINE LIGHT. I HAD THE CAR TOWED AT HOME. THIS IS A SAFETY ISSUE AND VERY CONCERNING. THE CAR IS 2018 OUTLANDER ES AND HAVE 34K MILES.
Corrective Action:
WHILE DRIVING IN A PARKING LOT AND SLOWED DOWN BECAUSE OF A BUMP THE CAR IMMEDIATELY DIED AS SOON AS I PASSED THE BUMP WITH NO ENGINE LIGHT ERRORS. THE BATTERY WAS CAR JUMP AND NOTHING HAPPENED. THE BATTERY WAS TESTED WITH VOLTAGE METER AND SAME ISSUE. WHEN YOU TURN ON THE CAR NOTHING HAPPENS, NO SOUND, NO CRANKS, NO ENGINE LIGHT. I HAD THE CAR TOWED AT HOME. THIS IS A SAFETY ISSUE AND VERY CONCERNING. THE CAR IS 2018 OUTLANDER ES AND HAVE 34K MILES.
Additional Notes:
WHILE DRIVING IN A PARKING LOT AND SLOWED DOWN BECAUSE OF A BUMP THE CAR IMMEDIATELY DIED AS SOON AS I PASSED THE BUMP WITH NO ENGINE LIGHT ERRORS. THE BATTERY WAS CAR JUMP AND NOTHING HAPPENED. THE BATTERY WAS TESTED WITH VOLTAGE METER AND SAME ISSUE. WHEN YOU TURN ON THE CAR NOTHING HAPPENS, NO SOUND, NO CRANKS, NO ENGINE LIGHT. I HAD THE CAR TOWED AT HOME. THIS IS A SAFETY ISSUE AND VERY CONCERNING. THE CAR IS 2018 OUTLANDER ES AND HAVE 34K MILES.
Mfg Campaign: 11383195
Recall Date: Dec 13, 2020
Mitsubishi Motors North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING IN A PARKING LOT AND SLOWED DOWN BECAUSE OF A BUMP THE CAR IMMEDIATELY DIED AS SOON AS I PASSED THE BUMP WITH NO ENGINE LIGHT ERRORS. THE BATTERY WAS CAR JUMP AND NOTHING HAPPENED. THE BATTERY WAS TESTED WITH VOLTAGE METER AND SAME ISSUE. WHEN YOU TURN ON THE CAR NOTHING HAPPENS, NO SOUND, NO CRANKS, NO ENGINE LIGHT. I HAD THE CAR TOWED AT HOME. THIS IS A SAFETY ISSUE AND VERY CONCERNING. THE CAR IS 2018 OUTLANDER ES AND HAVE 34K MILES.
Corrective Action:
WHILE DRIVING IN A PARKING LOT AND SLOWED DOWN BECAUSE OF A BUMP THE CAR IMMEDIATELY DIED AS SOON AS I PASSED THE BUMP WITH NO ENGINE LIGHT ERRORS. THE BATTERY WAS CAR JUMP AND NOTHING HAPPENED. THE BATTERY WAS TESTED WITH VOLTAGE METER AND SAME ISSUE. WHEN YOU TURN ON THE CAR NOTHING HAPPENS, NO SOUND, NO CRANKS, NO ENGINE LIGHT. I HAD THE CAR TOWED AT HOME. THIS IS A SAFETY ISSUE AND VERY CONCERNING. THE CAR IS 2018 OUTLANDER ES AND HAVE 34K MILES.
Additional Notes:
WHILE DRIVING IN A PARKING LOT AND SLOWED DOWN BECAUSE OF A BUMP THE CAR IMMEDIATELY DIED AS SOON AS I PASSED THE BUMP WITH NO ENGINE LIGHT ERRORS. THE BATTERY WAS CAR JUMP AND NOTHING HAPPENED. THE BATTERY WAS TESTED WITH VOLTAGE METER AND SAME ISSUE. WHEN YOU TURN ON THE CAR NOTHING HAPPENS, NO SOUND, NO CRANKS, NO ENGINE LIGHT. I HAD THE CAR TOWED AT HOME. THIS IS A SAFETY ISSUE AND VERY CONCERNING. THE CAR IS 2018 OUTLANDER ES AND HAVE 34K MILES.
Mfg Campaign: 11383195
Recall Date: Dec 13, 2020
Mitsubishi Motors North America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SUNROOF GLASS EXPLODED OUT OF OUR CAR WHILE WE WERE DRIVING ON THE FREEWAY IN IDAHO. THE SUNROOF WAS CLOSED BECAUSE IT HAD BEEN RAINING AND IT WAS COLD. MITSUBISHI HAD A SIMILAR PROBLEM WITH SUNROOF GLASS DETACHING IN OUTLANDERS FROM 2007-2010. WHEN WE CONTACTED MITSUBISHI THEY INFORMED US THAT THE GLASS FLYING OUT OF OUR SUNROOF WAS NOT A SAFETY PROBLEM OR A MANUFACTURER'S DEFECT EVEN THOUGH IT WAS RULED AS SUCH IN PREVIOUS YEARS.
Corrective Action:
THE SUNROOF GLASS EXPLODED OUT OF OUR CAR WHILE WE WERE DRIVING ON THE FREEWAY IN IDAHO. THE SUNROOF WAS CLOSED BECAUSE IT HAD BEEN RAINING AND IT WAS COLD. MITSUBISHI HAD A SIMILAR PROBLEM WITH SUNROOF GLASS DETACHING IN OUTLANDERS FROM 2007-2010. WHEN WE CONTACTED MITSUBISHI THEY INFORMED US THAT THE GLASS FLYING OUT OF OUR SUNROOF WAS NOT A SAFETY PROBLEM OR A MANUFACTURER'S DEFECT EVEN THOUGH IT WAS RULED AS SUCH IN PREVIOUS YEARS.
Additional Notes:
THE SUNROOF GLASS EXPLODED OUT OF OUR CAR WHILE WE WERE DRIVING ON THE FREEWAY IN IDAHO. THE SUNROOF WAS CLOSED BECAUSE IT HAD BEEN RAINING AND IT WAS COLD. MITSUBISHI HAD A SIMILAR PROBLEM WITH SUNROOF GLASS DETACHING IN OUTLANDERS FROM 2007-2010. WHEN WE CONTACTED MITSUBISHI THEY INFORMED US THAT THE GLASS FLYING OUT OF OUR SUNROOF WAS NOT A SAFETY PROBLEM OR A MANUFACTURER'S DEFECT EVEN THOUGH IT WAS RULED AS SUCH IN PREVIOUS YEARS.
Mfg Campaign: 11376171
Recall Date: Nov 24, 2020
Mitsubishi Motors North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WITHIN 10,000 MILES OF OWNING MY NEW CAR I NOTICED IT WOULD RANDOMLY STALL SOMETIMES AT THE STOP LIGHT OF AN INTERSECTION. IT DOESN'T TAKE LONG TO START BACK UP. OTHER TIMES MY CAR STRUGGLES TO START ALL TOGETHER. I'LL TURN THE KEY 2-3 TIMES BEFORE IT STARTS. SEVERAL MONTHS WENT BY WHERE THE ISSUE WAS NO LONGER PRESENT BUT OVER THE PAST MONTH IT STARTED AGAIN. LIKELY RELATED TO THE WHETHER NOW THAT WINTER IS NEAR. FINALLY MY EBRAKE HAS NEVER WORKED SINCE I BOUGHT THE CAR IN EARLY 2019 WITH 21K MILES.
Corrective Action:
WITHIN 10,000 MILES OF OWNING MY NEW CAR I NOTICED IT WOULD RANDOMLY STALL SOMETIMES AT THE STOP LIGHT OF AN INTERSECTION. IT DOESN'T TAKE LONG TO START BACK UP. OTHER TIMES MY CAR STRUGGLES TO START ALL TOGETHER. I'LL TURN THE KEY 2-3 TIMES BEFORE IT STARTS. SEVERAL MONTHS WENT BY WHERE THE ISSUE WAS NO LONGER PRESENT BUT OVER THE PAST MONTH IT STARTED AGAIN. LIKELY RELATED TO THE WHETHER NOW THAT WINTER IS NEAR. FINALLY MY EBRAKE HAS NEVER WORKED SINCE I BOUGHT THE CAR IN EARLY 2019 WITH 21K MILES.
Additional Notes:
WITHIN 10,000 MILES OF OWNING MY NEW CAR I NOTICED IT WOULD RANDOMLY STALL SOMETIMES AT THE STOP LIGHT OF AN INTERSECTION. IT DOESN'T TAKE LONG TO START BACK UP. OTHER TIMES MY CAR STRUGGLES TO START ALL TOGETHER. I'LL TURN THE KEY 2-3 TIMES BEFORE IT STARTS. SEVERAL MONTHS WENT BY WHERE THE ISSUE WAS NO LONGER PRESENT BUT OVER THE PAST MONTH IT STARTED AGAIN. LIKELY RELATED TO THE WHETHER NOW THAT WINTER IS NEAR. FINALLY MY EBRAKE HAS NEVER WORKED SINCE I BOUGHT THE CAR IN EARLY 2019 WITH 21K MILES.
Mfg Campaign: 11364788
Recall Date: Oct 17, 2020
Mitsubishi Motors North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WITHIN 10,000 MILES OF OWNING MY NEW CAR I NOTICED IT WOULD RANDOMLY STALL SOMETIMES AT THE STOP LIGHT OF AN INTERSECTION. IT DOESN'T TAKE LONG TO START BACK UP. OTHER TIMES MY CAR STRUGGLES TO START ALL TOGETHER. I'LL TURN THE KEY 2-3 TIMES BEFORE IT STARTS. SEVERAL MONTHS WENT BY WHERE THE ISSUE WAS NO LONGER PRESENT BUT OVER THE PAST MONTH IT STARTED AGAIN. LIKELY RELATED TO THE WHETHER NOW THAT WINTER IS NEAR. FINALLY MY EBRAKE HAS NEVER WORKED SINCE I BOUGHT THE CAR IN EARLY 2019 WITH 21K MILES.
Corrective Action:
WITHIN 10,000 MILES OF OWNING MY NEW CAR I NOTICED IT WOULD RANDOMLY STALL SOMETIMES AT THE STOP LIGHT OF AN INTERSECTION. IT DOESN'T TAKE LONG TO START BACK UP. OTHER TIMES MY CAR STRUGGLES TO START ALL TOGETHER. I'LL TURN THE KEY 2-3 TIMES BEFORE IT STARTS. SEVERAL MONTHS WENT BY WHERE THE ISSUE WAS NO LONGER PRESENT BUT OVER THE PAST MONTH IT STARTED AGAIN. LIKELY RELATED TO THE WHETHER NOW THAT WINTER IS NEAR. FINALLY MY EBRAKE HAS NEVER WORKED SINCE I BOUGHT THE CAR IN EARLY 2019 WITH 21K MILES.
Additional Notes:
WITHIN 10,000 MILES OF OWNING MY NEW CAR I NOTICED IT WOULD RANDOMLY STALL SOMETIMES AT THE STOP LIGHT OF AN INTERSECTION. IT DOESN'T TAKE LONG TO START BACK UP. OTHER TIMES MY CAR STRUGGLES TO START ALL TOGETHER. I'LL TURN THE KEY 2-3 TIMES BEFORE IT STARTS. SEVERAL MONTHS WENT BY WHERE THE ISSUE WAS NO LONGER PRESENT BUT OVER THE PAST MONTH IT STARTED AGAIN. LIKELY RELATED TO THE WHETHER NOW THAT WINTER IS NEAR. FINALLY MY EBRAKE HAS NEVER WORKED SINCE I BOUGHT THE CAR IN EARLY 2019 WITH 21K MILES.
Mfg Campaign: 11364788
Recall Date: Oct 17, 2020
Mitsubishi Motors North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
WITHIN 10,000 MILES OF OWNING MY NEW CAR I NOTICED IT WOULD RANDOMLY STALL SOMETIMES AT THE STOP LIGHT OF AN INTERSECTION. IT DOESN'T TAKE LONG TO START BACK UP. OTHER TIMES MY CAR STRUGGLES TO START ALL TOGETHER. I'LL TURN THE KEY 2-3 TIMES BEFORE IT STARTS. SEVERAL MONTHS WENT BY WHERE THE ISSUE WAS NO LONGER PRESENT BUT OVER THE PAST MONTH IT STARTED AGAIN. LIKELY RELATED TO THE WHETHER NOW THAT WINTER IS NEAR. FINALLY MY EBRAKE HAS NEVER WORKED SINCE I BOUGHT THE CAR IN EARLY 2019 WITH 21K MILES.
Corrective Action:
WITHIN 10,000 MILES OF OWNING MY NEW CAR I NOTICED IT WOULD RANDOMLY STALL SOMETIMES AT THE STOP LIGHT OF AN INTERSECTION. IT DOESN'T TAKE LONG TO START BACK UP. OTHER TIMES MY CAR STRUGGLES TO START ALL TOGETHER. I'LL TURN THE KEY 2-3 TIMES BEFORE IT STARTS. SEVERAL MONTHS WENT BY WHERE THE ISSUE WAS NO LONGER PRESENT BUT OVER THE PAST MONTH IT STARTED AGAIN. LIKELY RELATED TO THE WHETHER NOW THAT WINTER IS NEAR. FINALLY MY EBRAKE HAS NEVER WORKED SINCE I BOUGHT THE CAR IN EARLY 2019 WITH 21K MILES.
Additional Notes:
WITHIN 10,000 MILES OF OWNING MY NEW CAR I NOTICED IT WOULD RANDOMLY STALL SOMETIMES AT THE STOP LIGHT OF AN INTERSECTION. IT DOESN'T TAKE LONG TO START BACK UP. OTHER TIMES MY CAR STRUGGLES TO START ALL TOGETHER. I'LL TURN THE KEY 2-3 TIMES BEFORE IT STARTS. SEVERAL MONTHS WENT BY WHERE THE ISSUE WAS NO LONGER PRESENT BUT OVER THE PAST MONTH IT STARTED AGAIN. LIKELY RELATED TO THE WHETHER NOW THAT WINTER IS NEAR. FINALLY MY EBRAKE HAS NEVER WORKED SINCE I BOUGHT THE CAR IN EARLY 2019 WITH 21K MILES.
Mfg Campaign: 11364788
Recall Date: Oct 17, 2020
Mitsubishi Motors North America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I HAVE REPLACED THE LOWBEAM HEADLIGHTS 7 TIMES IN THE PAST YEAR. I DONT REALIZE THEY ARE OUT UNTIL SOMEONE OR THE POLICE TELL ME. THIS IS A SAFETY PROBLEM.
Corrective Action:
I HAVE REPLACED THE LOWBEAM HEADLIGHTS 7 TIMES IN THE PAST YEAR. I DONT REALIZE THEY ARE OUT UNTIL SOMEONE OR THE POLICE TELL ME. THIS IS A SAFETY PROBLEM.
Additional Notes:
I HAVE REPLACED THE LOWBEAM HEADLIGHTS 7 TIMES IN THE PAST YEAR. I DONT REALIZE THEY ARE OUT UNTIL SOMEONE OR THE POLICE TELL ME. THIS IS A SAFETY PROBLEM.
Mfg Campaign: 11363636
Recall Date: Oct 9, 2020
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