Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 6023G
Recall Date: Jul 14, 2023
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 5321K
Recall Date: Nov 12, 2021
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 3219D
Recall Date: Apr 4, 2019
Mazda North American Operations
Safety Issue:
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3 vehicles, equipped with an incorrect exhaust valve spring. The incorrect exhaust valve spring may fail while driving, potentially causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 1717K
Recall Date: Nov 21, 2017
Consumer Complaints
126 ComplaintsMazda Motor Corp.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield wipers stopped working in every mode including auto rain detection mode.
Corrective Action:
Windshield wipers stopped working in every mode including auto rain detection mode.
Additional Notes:
Windshield wipers stopped working in every mode including auto rain detection mode.
Mfg Campaign: 11521884
Recall Date: May 14, 2023
Mazda Motor Corp.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2018 Mazda Mazda3. The contact stated while driving 20 MPH, the Automatic Emergency Braking (AEB) warning light illuminated. The contact then slammed on the brakes and pulled to the side of the road. The contact stated that the failure had been reoccurring. The contact stated that when the failure occurred, she would shift into reverse(R) and shift back into drive(D) and wait for the AEB system to disengage. The contact stated that the failure had been reoccurring several times within a 10-minute drive. The contact stated that the vehicle had become undrivable. The contact's father, an independent mechanic, diagnosed that the AEB system software and wiring were faulty. The dealer and the manufacturer were notified of the failure and informed the contact that they could not assist as the year of the vehicle was not included in an unknown recall. The vehicle was not repaired. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2018 Mazda Mazda3. The contact stated while driving 20 MPH, the Automatic Emergency Braking (AEB) warning light illuminated. The contact then slammed on the brakes and pulled to the side of the road. The contact stated that the failure had been reoccurring. The contact stated that when the failure occurred, she would shift into reverse(R) and shift back into drive(D) and wait for the AEB system to disengage. The contact stated that the failure had been reoccurring several times within a 10-minute drive. The contact stated that the vehicle had become undrivable. The contact's father, an independent mechanic, diagnosed that the AEB system software and wiring were faulty. The dealer and the manufacturer were notified of the failure and informed the contact that they could not assist as the year of the vehicle was not included in an unknown recall. The vehicle was not repaired. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2018 Mazda Mazda3. The contact stated while driving 20 MPH, the Automatic Emergency Braking (AEB) warning light illuminated. The contact then slammed on the brakes and pulled to the side of the road. The contact stated that the failure had been reoccurring. The contact stated that when the failure occurred, she would shift into reverse(R) and shift back into drive(D) and wait for the AEB system to disengage. The contact stated that the failure had been reoccurring several times within a 10-minute drive. The contact stated that the vehicle had become undrivable. The contact's father, an independent mechanic, diagnosed that the AEB system software and wiring were faulty. The dealer and the manufacturer were notified of the failure and informed the contact that they could not assist as the year of the vehicle was not included in an unknown recall. The vehicle was not repaired. The failure mileage was approximately 80,000.
Mfg Campaign: 11512151
Recall Date: Mar 16, 2023
Mazda Motor Corp.
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Potential Consequences:
The contact's daughter owns a 2018 Mazda Mazda3. The contact stated while her daughter was driving at an unknown speed, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated during the failure. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the fuel pump needed to be replaced. The contact related the failure to NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was approximately 78,000.
Corrective Action:
The contact's daughter owns a 2018 Mazda Mazda3. The contact stated while her daughter was driving at an unknown speed, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated during the failure. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the fuel pump needed to be replaced. The contact related the failure to NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was approximately 78,000.
Additional Notes:
The contact's daughter owns a 2018 Mazda Mazda3. The contact stated while her daughter was driving at an unknown speed, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated during the failure. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the fuel pump needed to be replaced. The contact related the failure to NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was approximately 78,000.
Mfg Campaign: 11507490
Recall Date: Feb 15, 2023
Mazda Motor Corp.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The rear brake pads on my 2018 Mazda 3 have worn out prematurely, thinning to as little as 2MM in just 40,000 miles, while my front brakes are still 6MM. Brand new brakes are 10MM. I have heard the exact same complaint from the owner of a 2016 Mazda 3, which is the same generation. In the majority of cars, front brakes are supposed to wear our faster than the rear, so this is definitely a problem. Further evidence of the problem is shown in the fact that my car tends to steer a bit left when pointed in a straight direction, even after getting alignment perfectly done, consistent with the fact that the driver's side rear brake pad has worn out the fastest. In short, the rear brakes seem to be clamping excessively or sticking to the pad when the brake pedal is disengaged, most intensely on the rear driver's side but also on the rear passenger's, thus wearing out brake pads prematurely, reducing fuel efficiency and creating excess environmental waste. This can also be a major safety hazard if the brake pads thin out well before a driver is expecting or if the brakes engage unexpectedly.
Corrective Action:
The rear brake pads on my 2018 Mazda 3 have worn out prematurely, thinning to as little as 2MM in just 40,000 miles, while my front brakes are still 6MM. Brand new brakes are 10MM. I have heard the exact same complaint from the owner of a 2016 Mazda 3, which is the same generation. In the majority of cars, front brakes are supposed to wear our faster than the rear, so this is definitely a problem. Further evidence of the problem is shown in the fact that my car tends to steer a bit left when pointed in a straight direction, even after getting alignment perfectly done, consistent with the fact that the driver's side rear brake pad has worn out the fastest. In short, the rear brakes seem to be clamping excessively or sticking to the pad when the brake pedal is disengaged, most intensely on the rear driver's side but also on the rear passenger's, thus wearing out brake pads prematurely, reducing fuel efficiency and creating excess environmental waste. This can also be a major safety hazard if the brake pads thin out well before a driver is expecting or if the brakes engage unexpectedly.
Additional Notes:
The rear brake pads on my 2018 Mazda 3 have worn out prematurely, thinning to as little as 2MM in just 40,000 miles, while my front brakes are still 6MM. Brand new brakes are 10MM. I have heard the exact same complaint from the owner of a 2016 Mazda 3, which is the same generation. In the majority of cars, front brakes are supposed to wear our faster than the rear, so this is definitely a problem. Further evidence of the problem is shown in the fact that my car tends to steer a bit left when pointed in a straight direction, even after getting alignment perfectly done, consistent with the fact that the driver's side rear brake pad has worn out the fastest. In short, the rear brakes seem to be clamping excessively or sticking to the pad when the brake pedal is disengaged, most intensely on the rear driver's side but also on the rear passenger's, thus wearing out brake pads prematurely, reducing fuel efficiency and creating excess environmental waste. This can also be a major safety hazard if the brake pads thin out well before a driver is expecting or if the brakes engage unexpectedly.
Mfg Campaign: 11505184
Recall Date: Feb 2, 2023
Mazda Motor Corp.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Mazda Mazda3. The contact stated while driving 25 MPH, the vehicle stalled inadvertently. The contact was unaware if there were any warning lights illuminated. The contact was able to veer to the side of the road; however, the vehicle failed to restart. The contact's husband added fuel to the vehicle; however, the failure persisted. The contact stated that the vehicle restarted 15 minutes later. The vehicle was taken to an unknown dealer who informed the contact that the failure could not be duplicated because there was no warning light illuminated. The vehicle was not diagnosed or repaired, and the failure persisted. The contact stated that the failure reoccurred upon shifting from reverse(R) to drive (D). The power train warning light and several unknown waring lights were illuminated. The contact was able to restart the vehicle and continued driving. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.
Corrective Action:
The contact owns a 2018 Mazda Mazda3. The contact stated while driving 25 MPH, the vehicle stalled inadvertently. The contact was unaware if there were any warning lights illuminated. The contact was able to veer to the side of the road; however, the vehicle failed to restart. The contact's husband added fuel to the vehicle; however, the failure persisted. The contact stated that the vehicle restarted 15 minutes later. The vehicle was taken to an unknown dealer who informed the contact that the failure could not be duplicated because there was no warning light illuminated. The vehicle was not diagnosed or repaired, and the failure persisted. The contact stated that the failure reoccurred upon shifting from reverse(R) to drive (D). The power train warning light and several unknown waring lights were illuminated. The contact was able to restart the vehicle and continued driving. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.
Additional Notes:
The contact owns a 2018 Mazda Mazda3. The contact stated while driving 25 MPH, the vehicle stalled inadvertently. The contact was unaware if there were any warning lights illuminated. The contact was able to veer to the side of the road; however, the vehicle failed to restart. The contact's husband added fuel to the vehicle; however, the failure persisted. The contact stated that the vehicle restarted 15 minutes later. The vehicle was taken to an unknown dealer who informed the contact that the failure could not be duplicated because there was no warning light illuminated. The vehicle was not diagnosed or repaired, and the failure persisted. The contact stated that the failure reoccurred upon shifting from reverse(R) to drive (D). The power train warning light and several unknown waring lights were illuminated. The contact was able to restart the vehicle and continued driving. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.
Mfg Campaign: 11499959
Recall Date: Jan 3, 2023
Mazda Motor Corp.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Mazda Mazda3. The contact stated while driving 25 MPH, the vehicle stalled inadvertently. The contact was unaware if there were any warning lights illuminated. The contact was able to veer to the side of the road; however, the vehicle failed to restart. The contact's husband added fuel to the vehicle; however, the failure persisted. The contact stated that the vehicle restarted 15 minutes later. The vehicle was taken to an unknown dealer who informed the contact that the failure could not be duplicated because there was no warning light illuminated. The vehicle was not diagnosed or repaired, and the failure persisted. The contact stated that the failure reoccurred upon shifting from reverse(R) to drive (D). The power train warning light and several unknown waring lights were illuminated. The contact was able to restart the vehicle and continued driving. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.
Corrective Action:
The contact owns a 2018 Mazda Mazda3. The contact stated while driving 25 MPH, the vehicle stalled inadvertently. The contact was unaware if there were any warning lights illuminated. The contact was able to veer to the side of the road; however, the vehicle failed to restart. The contact's husband added fuel to the vehicle; however, the failure persisted. The contact stated that the vehicle restarted 15 minutes later. The vehicle was taken to an unknown dealer who informed the contact that the failure could not be duplicated because there was no warning light illuminated. The vehicle was not diagnosed or repaired, and the failure persisted. The contact stated that the failure reoccurred upon shifting from reverse(R) to drive (D). The power train warning light and several unknown waring lights were illuminated. The contact was able to restart the vehicle and continued driving. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.
Additional Notes:
The contact owns a 2018 Mazda Mazda3. The contact stated while driving 25 MPH, the vehicle stalled inadvertently. The contact was unaware if there were any warning lights illuminated. The contact was able to veer to the side of the road; however, the vehicle failed to restart. The contact's husband added fuel to the vehicle; however, the failure persisted. The contact stated that the vehicle restarted 15 minutes later. The vehicle was taken to an unknown dealer who informed the contact that the failure could not be duplicated because there was no warning light illuminated. The vehicle was not diagnosed or repaired, and the failure persisted. The contact stated that the failure reoccurred upon shifting from reverse(R) to drive (D). The power train warning light and several unknown waring lights were illuminated. The contact was able to restart the vehicle and continued driving. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.
Mfg Campaign: 11499959
Recall Date: Jan 3, 2023
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
To Whom It May Concern: On Sunday October 2, 2022, while driving in very rainy conditions caused by Hurricane Ian, my windshield wipers failed. On Monday, October 3, 2022, I took the car to an independent mechanic at Chesapeake Import Services in Annapolis, MD. The auto mechanic ran a diagnostic test on my vehicle to discover an electric malfunction caused by a defective relay. This is the same issue that is noted as part of the recall that has already been identified here: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V272-0572.pdf. Unfortunately, my VIN does not fall into the recalled VINs. I am requested that you review and expand the recall to include additionally impacted vehicles, and this issue seems to be significantly more widespread that originally noted. I have contacted Mazda, and they are refusing to take responsibility for this faulty part, as it's not part of the original recall. I have documentation from the mechanic regarding the diagnostic, and they are willing to speak on my behalf regarding their findings on my vehicle. Please contact me ASAP to review the issue. I am currently not able to drive my car due to the safety issues involved with having inoperable windshield wipers. Thank you for your attention.
Corrective Action:
To Whom It May Concern: On Sunday October 2, 2022, while driving in very rainy conditions caused by Hurricane Ian, my windshield wipers failed. On Monday, October 3, 2022, I took the car to an independent mechanic at Chesapeake Import Services in Annapolis, MD. The auto mechanic ran a diagnostic test on my vehicle to discover an electric malfunction caused by a defective relay. This is the same issue that is noted as part of the recall that has already been identified here: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V272-0572.pdf. Unfortunately, my VIN does not fall into the recalled VINs. I am requested that you review and expand the recall to include additionally impacted vehicles, and this issue seems to be significantly more widespread that originally noted. I have contacted Mazda, and they are refusing to take responsibility for this faulty part, as it's not part of the original recall. I have documentation from the mechanic regarding the diagnostic, and they are willing to speak on my behalf regarding their findings on my vehicle. Please contact me ASAP to review the issue. I am currently not able to drive my car due to the safety issues involved with having inoperable windshield wipers. Thank you for your attention.
Additional Notes:
To Whom It May Concern: On Sunday October 2, 2022, while driving in very rainy conditions caused by Hurricane Ian, my windshield wipers failed. On Monday, October 3, 2022, I took the car to an independent mechanic at Chesapeake Import Services in Annapolis, MD. The auto mechanic ran a diagnostic test on my vehicle to discover an electric malfunction caused by a defective relay. This is the same issue that is noted as part of the recall that has already been identified here: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V272-0572.pdf. Unfortunately, my VIN does not fall into the recalled VINs. I am requested that you review and expand the recall to include additionally impacted vehicles, and this issue seems to be significantly more widespread that originally noted. I have contacted Mazda, and they are refusing to take responsibility for this faulty part, as it's not part of the original recall. I have documentation from the mechanic regarding the diagnostic, and they are willing to speak on my behalf regarding their findings on my vehicle. Please contact me ASAP to review the issue. I am currently not able to drive my car due to the safety issues involved with having inoperable windshield wipers. Thank you for your attention.
Mfg Campaign: 11487801
Recall Date: Oct 4, 2022
Mazda Motor Corp.
Defect Description:
SERVICE BRAKES
Potential Consequences:
warning lights FOR ABS
Corrective Action:
warning lights FOR ABS
Additional Notes:
warning lights FOR ABS
Mfg Campaign: 11484765
Recall Date: Sep 16, 2022
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
warning lights FOR ABS
Corrective Action:
warning lights FOR ABS
Additional Notes:
warning lights FOR ABS
Mfg Campaign: 11484765
Recall Date: Sep 16, 2022
Mazda Motor Corp.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
warning lights FOR ABS
Corrective Action:
warning lights FOR ABS
Additional Notes:
warning lights FOR ABS
Mfg Campaign: 11484765
Recall Date: Sep 16, 2022
Mazda Motor Corp.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My car's rear backup camera has been having issues for the last several thousand miles. I took the car in for repair, and the Mazda dealership informed me that the wiring for the backup camera has corroded. After searching various online forums, it appears that this issue is pretty common with this generation Mada3. I noticed today that Ford issued a recall for a similar problem with Mustangs.
Corrective Action:
My car's rear backup camera has been having issues for the last several thousand miles. I took the car in for repair, and the Mazda dealership informed me that the wiring for the backup camera has corroded. After searching various online forums, it appears that this issue is pretty common with this generation Mada3. I noticed today that Ford issued a recall for a similar problem with Mustangs.
Additional Notes:
My car's rear backup camera has been having issues for the last several thousand miles. I took the car in for repair, and the Mazda dealership informed me that the wiring for the backup camera has corroded. After searching various online forums, it appears that this issue is pretty common with this generation Mada3. I noticed today that Ford issued a recall for a similar problem with Mustangs.
Mfg Campaign: 11453738
Recall Date: Feb 24, 2022
Mazda Motor Corp.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The body computer experienced a malfunction leading to the wipers becoming inoperable. This can be made available for inspection. I was driving through a snow storm, my wipers stopped working without warning causing severe loss of visibility endangering myself and those around me. The problem has been confirmed by an independent service center. It has not, however the model of car has a recall for this, it does not extend to my specific VIN. There were no warnings. The wipers worked and halfway through a drive they stopped.
Corrective Action:
The body computer experienced a malfunction leading to the wipers becoming inoperable. This can be made available for inspection. I was driving through a snow storm, my wipers stopped working without warning causing severe loss of visibility endangering myself and those around me. The problem has been confirmed by an independent service center. It has not, however the model of car has a recall for this, it does not extend to my specific VIN. There were no warnings. The wipers worked and halfway through a drive they stopped.
Additional Notes:
The body computer experienced a malfunction leading to the wipers becoming inoperable. This can be made available for inspection. I was driving through a snow storm, my wipers stopped working without warning causing severe loss of visibility endangering myself and those around me. The problem has been confirmed by an independent service center. It has not, however the model of car has a recall for this, it does not extend to my specific VIN. There were no warnings. The wipers worked and halfway through a drive they stopped.
Mfg Campaign: 11453210
Recall Date: Feb 21, 2022
Mazda Motor Corp.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof shattered by itself
Corrective Action:
Sunroof shattered by itself
Additional Notes:
Sunroof shattered by itself
Mfg Campaign: 11434306
Recall Date: Sep 24, 2021
Mazda Motor Corp.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Front windshield wipers for my 2018 Mazda 3 stopped working without any warning while driving on the highway under heavy rain fall. I recently read online about a faulty wiper motor relay but I have not received any information from Mazda 3 about this.
Corrective Action:
Front windshield wipers for my 2018 Mazda 3 stopped working without any warning while driving on the highway under heavy rain fall. I recently read online about a faulty wiper motor relay but I have not received any information from Mazda 3 about this.
Additional Notes:
Front windshield wipers for my 2018 Mazda 3 stopped working without any warning while driving on the highway under heavy rain fall. I recently read online about a faulty wiper motor relay but I have not received any information from Mazda 3 about this.
Mfg Campaign: 11423911
Recall Date: Jul 8, 2021
Mazda Motor Corp.
Defect Description:
SERVICE BRAKES
Potential Consequences:
ONLY REAR BRAKES SEVERELY CORRODED AND NEAR FAILURE AT 13200 MILES DESPITE ROUTINE WASHING AND REGULAR MAINTENANCE AT DEALERSHIP, WHILE THE FRONT BRAKES ARE PRISTINE. REAR BRAKE NOISES BEGAN AT 13200 MILES AND WAS MENTIONED TO DEALER DURING ROUTINE MAINTNENACE AT 13283 MILES. DEALERSHIP REFUSES TO ACCEPT THIS IS A MANUFACTURING DEFECT AND TRIES TO BLAME ENVIRONMENT FOR UNUSUAL CORROSION AFTER 2 YEARS. ESCALATED TO MAZDA USA PENDING. THIS SEEMS ALMOST IDENTICAL TO THE ISSUES NOTED IN 2017 MAZDA3 IN COMPLAINT NHTSAID: 11240160 AND RELATED TO THE REAR BRAKE CALIPER RECALLS FOR ( Part 573 Safety Recall Report 17V-393)
Corrective Action:
ONLY REAR BRAKES SEVERELY CORRODED AND NEAR FAILURE AT 13200 MILES DESPITE ROUTINE WASHING AND REGULAR MAINTENANCE AT DEALERSHIP, WHILE THE FRONT BRAKES ARE PRISTINE. REAR BRAKE NOISES BEGAN AT 13200 MILES AND WAS MENTIONED TO DEALER DURING ROUTINE MAINTNENACE AT 13283 MILES. DEALERSHIP REFUSES TO ACCEPT THIS IS A MANUFACTURING DEFECT AND TRIES TO BLAME ENVIRONMENT FOR UNUSUAL CORROSION AFTER 2 YEARS. ESCALATED TO MAZDA USA PENDING. THIS SEEMS ALMOST IDENTICAL TO THE ISSUES NOTED IN 2017 MAZDA3 IN COMPLAINT NHTSAID: 11240160 AND RELATED TO THE REAR BRAKE CALIPER RECALLS FOR ( Part 573 Safety Recall Report 17V-393)
Additional Notes:
ONLY REAR BRAKES SEVERELY CORRODED AND NEAR FAILURE AT 13200 MILES DESPITE ROUTINE WASHING AND REGULAR MAINTENANCE AT DEALERSHIP, WHILE THE FRONT BRAKES ARE PRISTINE. REAR BRAKE NOISES BEGAN AT 13200 MILES AND WAS MENTIONED TO DEALER DURING ROUTINE MAINTNENACE AT 13283 MILES. DEALERSHIP REFUSES TO ACCEPT THIS IS A MANUFACTURING DEFECT AND TRIES TO BLAME ENVIRONMENT FOR UNUSUAL CORROSION AFTER 2 YEARS. ESCALATED TO MAZDA USA PENDING. THIS SEEMS ALMOST IDENTICAL TO THE ISSUES NOTED IN 2017 MAZDA3 IN COMPLAINT NHTSAID: 11240160 AND RELATED TO THE REAR BRAKE CALIPER RECALLS FOR ( Part 573 Safety Recall Report 17V-393)
Mfg Campaign: 11421470
Recall Date: Jun 19, 2021
Mazda Motor Corp.
Defect Description:
ENGINE
Potential Consequences:
On March 29, 2021, I had my 2018 Mazda 3 serviced, oil and filter chance, and inspection, at my local Auto repair shop. They indicated that the belt tensioner and belt needed replacement, due to oil leaking, from the tensioner, on to the belt. I got concerned because the vehicle only had 11,523, and the warranty ran out a few weeks earlier. I emailed Mazda several times, and asked, due to the low mileage, and close to warranty expiration, for their dealer to inspect the vehicle, and if needed, replace the tensioner and belt, both free of charge to me. They declined to grant me that courtesy.
Corrective Action:
On March 29, 2021, I had my 2018 Mazda 3 serviced, oil and filter chance, and inspection, at my local Auto repair shop. They indicated that the belt tensioner and belt needed replacement, due to oil leaking, from the tensioner, on to the belt. I got concerned because the vehicle only had 11,523, and the warranty ran out a few weeks earlier. I emailed Mazda several times, and asked, due to the low mileage, and close to warranty expiration, for their dealer to inspect the vehicle, and if needed, replace the tensioner and belt, both free of charge to me. They declined to grant me that courtesy.
Additional Notes:
On March 29, 2021, I had my 2018 Mazda 3 serviced, oil and filter chance, and inspection, at my local Auto repair shop. They indicated that the belt tensioner and belt needed replacement, due to oil leaking, from the tensioner, on to the belt. I got concerned because the vehicle only had 11,523, and the warranty ran out a few weeks earlier. I emailed Mazda several times, and asked, due to the low mileage, and close to warranty expiration, for their dealer to inspect the vehicle, and if needed, replace the tensioner and belt, both free of charge to me. They declined to grant me that courtesy.
Mfg Campaign: 11419256
Recall Date: Jun 1, 2021
Mazda Motor Corp.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE REAR WIPER STOPPED WORKING DURING A DRIVE IN HEAVY RAIN CONDITIONS, SIMILARLY LIKE IT HAPPEN TO THE SAME VEHICLE FOR THE FRONT WIPERS 6 MONTHS AFTER I GOT THE VEHICLE. I TRIED TO SCHEDULE AN APPOINTMENT WITH THE DEALER BUT WITH THE PANDEMIC IT WAS NOT POSSIBLE. WHEN I WENT FOR THE ACTUAL APPOINTMENT ON MARCH 2021, THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH IT IS BARELY 3 YEARS OLD, AND JUST FOR A DIAGNOSTIC THEY WILL CHARGE $160 PLUS TAX. THE POTENTIAL REPAIR WOULD BE EXTRA, RANGING FROM A NEW BCM TO A NEW MOTOR, OR BOTH, SCALING UP TO $450 REPAIR BILL. THE ISSUE IS EXTREMELY SIMILAR TO A SAFETY RECALL THAT THE VEHICLE HAD FOR THE FRONT WIPER WERE THEY HAD TO CHANGE THE RELAYS FREE OF CHARGE. I CONSIDER THIS ALSO A SAFETY ISSUE AS IF YOU'RE DRIVING IN THE HIGHWAY AT 55MPH DURING THE HEAVY RAIN AND YOU ARE NOT ABLE TO SEE AND VEHICLE THAT COMES AT HIGH SPEED, SUCH TRUCK THAT LOOSE THE BRAKES IN A ROUNDABOUT EXIT, THAT POSES A SAFETY RISK TO DRIVERS AND OWNERS OF THIS VEHICLE. A RECALL SHOULD BE MADE FOR THIS REAR WIPER ISSUE LIKE FOR THE FRONT ONE.
Corrective Action:
THE REAR WIPER STOPPED WORKING DURING A DRIVE IN HEAVY RAIN CONDITIONS, SIMILARLY LIKE IT HAPPEN TO THE SAME VEHICLE FOR THE FRONT WIPERS 6 MONTHS AFTER I GOT THE VEHICLE. I TRIED TO SCHEDULE AN APPOINTMENT WITH THE DEALER BUT WITH THE PANDEMIC IT WAS NOT POSSIBLE. WHEN I WENT FOR THE ACTUAL APPOINTMENT ON MARCH 2021, THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH IT IS BARELY 3 YEARS OLD, AND JUST FOR A DIAGNOSTIC THEY WILL CHARGE $160 PLUS TAX. THE POTENTIAL REPAIR WOULD BE EXTRA, RANGING FROM A NEW BCM TO A NEW MOTOR, OR BOTH, SCALING UP TO $450 REPAIR BILL. THE ISSUE IS EXTREMELY SIMILAR TO A SAFETY RECALL THAT THE VEHICLE HAD FOR THE FRONT WIPER WERE THEY HAD TO CHANGE THE RELAYS FREE OF CHARGE. I CONSIDER THIS ALSO A SAFETY ISSUE AS IF YOU'RE DRIVING IN THE HIGHWAY AT 55MPH DURING THE HEAVY RAIN AND YOU ARE NOT ABLE TO SEE AND VEHICLE THAT COMES AT HIGH SPEED, SUCH TRUCK THAT LOOSE THE BRAKES IN A ROUNDABOUT EXIT, THAT POSES A SAFETY RISK TO DRIVERS AND OWNERS OF THIS VEHICLE. A RECALL SHOULD BE MADE FOR THIS REAR WIPER ISSUE LIKE FOR THE FRONT ONE.
Additional Notes:
THE REAR WIPER STOPPED WORKING DURING A DRIVE IN HEAVY RAIN CONDITIONS, SIMILARLY LIKE IT HAPPEN TO THE SAME VEHICLE FOR THE FRONT WIPERS 6 MONTHS AFTER I GOT THE VEHICLE. I TRIED TO SCHEDULE AN APPOINTMENT WITH THE DEALER BUT WITH THE PANDEMIC IT WAS NOT POSSIBLE. WHEN I WENT FOR THE ACTUAL APPOINTMENT ON MARCH 2021, THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH IT IS BARELY 3 YEARS OLD, AND JUST FOR A DIAGNOSTIC THEY WILL CHARGE $160 PLUS TAX. THE POTENTIAL REPAIR WOULD BE EXTRA, RANGING FROM A NEW BCM TO A NEW MOTOR, OR BOTH, SCALING UP TO $450 REPAIR BILL. THE ISSUE IS EXTREMELY SIMILAR TO A SAFETY RECALL THAT THE VEHICLE HAD FOR THE FRONT WIPER WERE THEY HAD TO CHANGE THE RELAYS FREE OF CHARGE. I CONSIDER THIS ALSO A SAFETY ISSUE AS IF YOU'RE DRIVING IN THE HIGHWAY AT 55MPH DURING THE HEAVY RAIN AND YOU ARE NOT ABLE TO SEE AND VEHICLE THAT COMES AT HIGH SPEED, SUCH TRUCK THAT LOOSE THE BRAKES IN A ROUNDABOUT EXIT, THAT POSES A SAFETY RISK TO DRIVERS AND OWNERS OF THIS VEHICLE. A RECALL SHOULD BE MADE FOR THIS REAR WIPER ISSUE LIKE FOR THE FRONT ONE.
Mfg Campaign: 11413902
Recall Date: Apr 26, 2021
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE REAR WIPER STOPPED WORKING DURING A DRIVE IN HEAVY RAIN CONDITIONS, SIMILARLY LIKE IT HAPPEN TO THE SAME VEHICLE FOR THE FRONT WIPERS 6 MONTHS AFTER I GOT THE VEHICLE. I TRIED TO SCHEDULE AN APPOINTMENT WITH THE DEALER BUT WITH THE PANDEMIC IT WAS NOT POSSIBLE. WHEN I WENT FOR THE ACTUAL APPOINTMENT ON MARCH 2021, THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH IT IS BARELY 3 YEARS OLD, AND JUST FOR A DIAGNOSTIC THEY WILL CHARGE $160 PLUS TAX. THE POTENTIAL REPAIR WOULD BE EXTRA, RANGING FROM A NEW BCM TO A NEW MOTOR, OR BOTH, SCALING UP TO $450 REPAIR BILL. THE ISSUE IS EXTREMELY SIMILAR TO A SAFETY RECALL THAT THE VEHICLE HAD FOR THE FRONT WIPER WERE THEY HAD TO CHANGE THE RELAYS FREE OF CHARGE. I CONSIDER THIS ALSO A SAFETY ISSUE AS IF YOU'RE DRIVING IN THE HIGHWAY AT 55MPH DURING THE HEAVY RAIN AND YOU ARE NOT ABLE TO SEE AND VEHICLE THAT COMES AT HIGH SPEED, SUCH TRUCK THAT LOOSE THE BRAKES IN A ROUNDABOUT EXIT, THAT POSES A SAFETY RISK TO DRIVERS AND OWNERS OF THIS VEHICLE. A RECALL SHOULD BE MADE FOR THIS REAR WIPER ISSUE LIKE FOR THE FRONT ONE.
Corrective Action:
THE REAR WIPER STOPPED WORKING DURING A DRIVE IN HEAVY RAIN CONDITIONS, SIMILARLY LIKE IT HAPPEN TO THE SAME VEHICLE FOR THE FRONT WIPERS 6 MONTHS AFTER I GOT THE VEHICLE. I TRIED TO SCHEDULE AN APPOINTMENT WITH THE DEALER BUT WITH THE PANDEMIC IT WAS NOT POSSIBLE. WHEN I WENT FOR THE ACTUAL APPOINTMENT ON MARCH 2021, THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH IT IS BARELY 3 YEARS OLD, AND JUST FOR A DIAGNOSTIC THEY WILL CHARGE $160 PLUS TAX. THE POTENTIAL REPAIR WOULD BE EXTRA, RANGING FROM A NEW BCM TO A NEW MOTOR, OR BOTH, SCALING UP TO $450 REPAIR BILL. THE ISSUE IS EXTREMELY SIMILAR TO A SAFETY RECALL THAT THE VEHICLE HAD FOR THE FRONT WIPER WERE THEY HAD TO CHANGE THE RELAYS FREE OF CHARGE. I CONSIDER THIS ALSO A SAFETY ISSUE AS IF YOU'RE DRIVING IN THE HIGHWAY AT 55MPH DURING THE HEAVY RAIN AND YOU ARE NOT ABLE TO SEE AND VEHICLE THAT COMES AT HIGH SPEED, SUCH TRUCK THAT LOOSE THE BRAKES IN A ROUNDABOUT EXIT, THAT POSES A SAFETY RISK TO DRIVERS AND OWNERS OF THIS VEHICLE. A RECALL SHOULD BE MADE FOR THIS REAR WIPER ISSUE LIKE FOR THE FRONT ONE.
Additional Notes:
THE REAR WIPER STOPPED WORKING DURING A DRIVE IN HEAVY RAIN CONDITIONS, SIMILARLY LIKE IT HAPPEN TO THE SAME VEHICLE FOR THE FRONT WIPERS 6 MONTHS AFTER I GOT THE VEHICLE. I TRIED TO SCHEDULE AN APPOINTMENT WITH THE DEALER BUT WITH THE PANDEMIC IT WAS NOT POSSIBLE. WHEN I WENT FOR THE ACTUAL APPOINTMENT ON MARCH 2021, THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH IT IS BARELY 3 YEARS OLD, AND JUST FOR A DIAGNOSTIC THEY WILL CHARGE $160 PLUS TAX. THE POTENTIAL REPAIR WOULD BE EXTRA, RANGING FROM A NEW BCM TO A NEW MOTOR, OR BOTH, SCALING UP TO $450 REPAIR BILL. THE ISSUE IS EXTREMELY SIMILAR TO A SAFETY RECALL THAT THE VEHICLE HAD FOR THE FRONT WIPER WERE THEY HAD TO CHANGE THE RELAYS FREE OF CHARGE. I CONSIDER THIS ALSO A SAFETY ISSUE AS IF YOU'RE DRIVING IN THE HIGHWAY AT 55MPH DURING THE HEAVY RAIN AND YOU ARE NOT ABLE TO SEE AND VEHICLE THAT COMES AT HIGH SPEED, SUCH TRUCK THAT LOOSE THE BRAKES IN A ROUNDABOUT EXIT, THAT POSES A SAFETY RISK TO DRIVERS AND OWNERS OF THIS VEHICLE. A RECALL SHOULD BE MADE FOR THIS REAR WIPER ISSUE LIKE FOR THE FRONT ONE.
Mfg Campaign: 11413902
Recall Date: Apr 26, 2021
Mazda Motor Corp.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE REAR WIPER STOPPED WORKING DURING A DRIVE IN HEAVY RAIN CONDITIONS, SIMILARLY LIKE IT HAPPEN TO THE SAME VEHICLE FOR THE FRONT WIPERS 6 MONTHS AFTER I GOT THE VEHICLE. I TRIED TO SCHEDULE AN APPOINTMENT WITH THE DEALER BUT WITH THE PANDEMIC IT WAS NOT POSSIBLE. WHEN I WENT FOR THE ACTUAL APPOINTMENT ON MARCH 2021, THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH IT IS BARELY 3 YEARS OLD, AND JUST FOR A DIAGNOSTIC THEY WILL CHARGE $160 PLUS TAX. THE POTENTIAL REPAIR WOULD BE EXTRA, RANGING FROM A NEW BCM TO A NEW MOTOR, OR BOTH, SCALING UP TO $450 REPAIR BILL. THE ISSUE IS EXTREMELY SIMILAR TO A SAFETY RECALL THAT THE VEHICLE HAD FOR THE FRONT WIPER WERE THEY HAD TO CHANGE THE RELAYS FREE OF CHARGE. I CONSIDER THIS ALSO A SAFETY ISSUE AS IF YOU'RE DRIVING IN THE HIGHWAY AT 55MPH DURING THE HEAVY RAIN AND YOU ARE NOT ABLE TO SEE AND VEHICLE THAT COMES AT HIGH SPEED, SUCH TRUCK THAT LOOSE THE BRAKES IN A ROUNDABOUT EXIT, THAT POSES A SAFETY RISK TO DRIVERS AND OWNERS OF THIS VEHICLE. A RECALL SHOULD BE MADE FOR THIS REAR WIPER ISSUE LIKE FOR THE FRONT ONE.
Corrective Action:
THE REAR WIPER STOPPED WORKING DURING A DRIVE IN HEAVY RAIN CONDITIONS, SIMILARLY LIKE IT HAPPEN TO THE SAME VEHICLE FOR THE FRONT WIPERS 6 MONTHS AFTER I GOT THE VEHICLE. I TRIED TO SCHEDULE AN APPOINTMENT WITH THE DEALER BUT WITH THE PANDEMIC IT WAS NOT POSSIBLE. WHEN I WENT FOR THE ACTUAL APPOINTMENT ON MARCH 2021, THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH IT IS BARELY 3 YEARS OLD, AND JUST FOR A DIAGNOSTIC THEY WILL CHARGE $160 PLUS TAX. THE POTENTIAL REPAIR WOULD BE EXTRA, RANGING FROM A NEW BCM TO A NEW MOTOR, OR BOTH, SCALING UP TO $450 REPAIR BILL. THE ISSUE IS EXTREMELY SIMILAR TO A SAFETY RECALL THAT THE VEHICLE HAD FOR THE FRONT WIPER WERE THEY HAD TO CHANGE THE RELAYS FREE OF CHARGE. I CONSIDER THIS ALSO A SAFETY ISSUE AS IF YOU'RE DRIVING IN THE HIGHWAY AT 55MPH DURING THE HEAVY RAIN AND YOU ARE NOT ABLE TO SEE AND VEHICLE THAT COMES AT HIGH SPEED, SUCH TRUCK THAT LOOSE THE BRAKES IN A ROUNDABOUT EXIT, THAT POSES A SAFETY RISK TO DRIVERS AND OWNERS OF THIS VEHICLE. A RECALL SHOULD BE MADE FOR THIS REAR WIPER ISSUE LIKE FOR THE FRONT ONE.
Additional Notes:
THE REAR WIPER STOPPED WORKING DURING A DRIVE IN HEAVY RAIN CONDITIONS, SIMILARLY LIKE IT HAPPEN TO THE SAME VEHICLE FOR THE FRONT WIPERS 6 MONTHS AFTER I GOT THE VEHICLE. I TRIED TO SCHEDULE AN APPOINTMENT WITH THE DEALER BUT WITH THE PANDEMIC IT WAS NOT POSSIBLE. WHEN I WENT FOR THE ACTUAL APPOINTMENT ON MARCH 2021, THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH IT IS BARELY 3 YEARS OLD, AND JUST FOR A DIAGNOSTIC THEY WILL CHARGE $160 PLUS TAX. THE POTENTIAL REPAIR WOULD BE EXTRA, RANGING FROM A NEW BCM TO A NEW MOTOR, OR BOTH, SCALING UP TO $450 REPAIR BILL. THE ISSUE IS EXTREMELY SIMILAR TO A SAFETY RECALL THAT THE VEHICLE HAD FOR THE FRONT WIPER WERE THEY HAD TO CHANGE THE RELAYS FREE OF CHARGE. I CONSIDER THIS ALSO A SAFETY ISSUE AS IF YOU'RE DRIVING IN THE HIGHWAY AT 55MPH DURING THE HEAVY RAIN AND YOU ARE NOT ABLE TO SEE AND VEHICLE THAT COMES AT HIGH SPEED, SUCH TRUCK THAT LOOSE THE BRAKES IN A ROUNDABOUT EXIT, THAT POSES A SAFETY RISK TO DRIVERS AND OWNERS OF THIS VEHICLE. A RECALL SHOULD BE MADE FOR THIS REAR WIPER ISSUE LIKE FOR THE FRONT ONE.
Mfg Campaign: 11413902
Recall Date: Apr 26, 2021
Mazda Motor Corp.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CHARGE WARNING SYSTEM CAME ON AND THEN A FEW MINUTES LATER MY CAR COMPLETELY SHUTS DOWN IN THE MIDDLE OF TRAFFIC IT HAPPENED ON FEBRUARY 3RD AND I HAD ANOTHER INCIDENT ON FEBRUARY THE 9TH 2021 I TOOK THE CAR IN TO GET LOOKED AT MY MAZDA AND THEY COULDN'T FIND ANYTHING WRONG WITHOUT HAVING THE INDICATION WHEN I CLEARLY TOLD THEM MY CAR STOPPED IN THE MIDDLE OF TRAFFIC THIS IS VERY DANGEROUS AND IT CAN CAUSE ACCIDENTS
Corrective Action:
THE CHARGE WARNING SYSTEM CAME ON AND THEN A FEW MINUTES LATER MY CAR COMPLETELY SHUTS DOWN IN THE MIDDLE OF TRAFFIC IT HAPPENED ON FEBRUARY 3RD AND I HAD ANOTHER INCIDENT ON FEBRUARY THE 9TH 2021 I TOOK THE CAR IN TO GET LOOKED AT MY MAZDA AND THEY COULDN'T FIND ANYTHING WRONG WITHOUT HAVING THE INDICATION WHEN I CLEARLY TOLD THEM MY CAR STOPPED IN THE MIDDLE OF TRAFFIC THIS IS VERY DANGEROUS AND IT CAN CAUSE ACCIDENTS
Additional Notes:
THE CHARGE WARNING SYSTEM CAME ON AND THEN A FEW MINUTES LATER MY CAR COMPLETELY SHUTS DOWN IN THE MIDDLE OF TRAFFIC IT HAPPENED ON FEBRUARY 3RD AND I HAD ANOTHER INCIDENT ON FEBRUARY THE 9TH 2021 I TOOK THE CAR IN TO GET LOOKED AT MY MAZDA AND THEY COULDN'T FIND ANYTHING WRONG WITHOUT HAVING THE INDICATION WHEN I CLEARLY TOLD THEM MY CAR STOPPED IN THE MIDDLE OF TRAFFIC THIS IS VERY DANGEROUS AND IT CAN CAUSE ACCIDENTS
Mfg Campaign: 11395489
Recall Date: Feb 9, 2021
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